Is yahoo answers a trick by computer manufacturers to divert calls from their tech support centres in India?
547917
no ways......stop thinking like that
1097280
Probably cause BT suck. No point phoning them either as you'll get put through to the supposed tech help in india who will read you a script and not actually listen to what you're saying. I know this as i worked for BT cust service and my advice to you would be to change your isp.
801851
I don't mind talking to somebody in India instead of in the U.S., but I don't feel very confident that the problem is going to get solved. That's not the fault of the people on the phone, I just think that there is probably very little communication between the office in India and the company in the U.S. As for people's English, believe me, there are lots of people working as customer service in the U.S. that speak worse English than the people on the phone in India. I think companies hire them just to frustrate callers and make us stop calling for service.
845598
It's a scam. They have high speed machines that do it now.
1145365
Someone is doing it and they are profitting by it. I had a message that my computer may have been 'infected' and that I should download 'X' companys' anti-spy and anti virusware. Turned out they were the 'infector' to get you to buy their program right then or your system would crash. Turns out they are being investigated for fraud by IRS, FCC, etc.  Seems lots of people lost their money and personal indentification information to this SCAM.  Luckily I was able to get them OFF my computer - took some time but it worked.  If it happens to you - BEWARE !! It will automatically install if you don't stop it  !!
568364
I am in delhi and i can help you with this, if you are planning to set up and International outbound call center. Right now i am working as a Team leader in a international call center, i got enough potentional to run a call center but i don't have money to start it.\nSo you can write me at mohitmadaan@gmail.com or you can call me at +919873013383
1177922
It may surpirse you all that both machines are constructed at the same facility. Call CDW and ask - they will tell you. \n\nAcer has definitely grown market share and has become partners with many small computer builders across the nation. I have purchased 5 Acer laptops in the past two months for clients. I have had nothing but thank you's in return. \n\nGood luck getting your Dell fixed by the way. Any respectible local builder is going to give you 3 years on the machine. If it goes down - you just have to drive down the block - not call Sri Lanka.
596419
Alot of Australian companies outsource call centres to India as they labour is cheap and most of them can speak, read and write English (albeit badly). A new Do Not Call register will be set up as of June 06 in Australia- so register on that. It lists it on the website of the telecommunication ombudsman!
336918
They are just indulging you into a conversation to get hold of your IP ( Internet Protocol ) address , which is like a number which can allows anybody to reach you computer.\n\nOnce they have this number quite a lot of things are possible. Download a Firewall to prevent any sort of attacks.
112863
There was an article in the New England Journal of Medicine this week (won't expect that you've read it...) about the outsourcing of Radiology to India, meaning a small number of hospitals are electronically sending off CT scans, x-rays etc. to be read by radiologists living in India (to be fair they are assumed to have had residency training in the U.S. although the article states they have experimented briefly with Indian trained radiologists). The article says this may herald the beginning of outsourcing medicine. There are already "virtual" ICU's...doctors sitting in remote area's monitoring ICU patients by real time video. \n\nPersonally on a whole, I think this is not a great idea. There are people in this country who are unemployed and might want one of those call-center jobs that Dell has exported to Bangalore. And I'd rather be able to walk down to radiology to speak with a radiologist about specific details of a CT, sometimes this little extra effort has made a great deal of difference. Just thoughts.
611705
Not at all. PC-PC voice calling is free in India, whereas PC-Phone calling service providers need to take up a license. That's why you're charged for that.
516723
Unfortuantely, no. Because the computer is using the baseline, a caller can't get them off the line. Its just the same as the baseline being on a really long phone call. I used to get in trouble for that all the time when I lived at home....
1164766
I agree 100% with hanging up if you get someone who cant speak english. BUT those people youre talking to are not in our country most of the time. Many companies have outsourced customer support/tech to India and other countries\n\nAnd yes, if youre a citizen (or illegal alien) you should speak perfect english. If I were to even TRAVEL to another country I would have the decency and respect to at least have a basic understanding of their language.\n\n\nedit: Some of you do not get it. If you are working for an AMERICAN company and are talking to AMERICAN customers, you better know some damned english. I dont care if they happen to be Mecca at that moment. Ill hang up on them everytime.
252667
Thank Bush for outsourcing.  You cannot get techical support for anything without getting India and an individual you cannot understand.  I guess that's the NEW "American" way.
201127
Dell customer support got so bad they had to bring their business customer support back in to the US because they were ticking off some of their biggest clients. Dell still has their standard support based in India/Pakistan so I give it no higher mark than any other is not worse.\n\nFor a horror story I can tell you one of my customers with a 4 hour silver contract with Dell found out that the 4 hours starts from the time Dell decides it's a hardware failure and does not count the 30 hours of support calls.\n\nGateway use to be top notch and they have made some major company changes lately to try and get back on their game. I have considered their convertable tablet over all the other tablets and I'm just waiting/hopiing to see SATA drives in a tablet before I buy.
313703
Just call my cable company and you will be patched straight to a customer service representative in India.
684236
Yeah try talking to them for four hours on the phone with computer tech support it isn't any better. And all the guys from India im you and try and talk like they know you and your their best friend. Kinda creepy if you ask me.