my virus scan (norton) says i have a trojan and it can't clean or quarantine it.  WHAT THE HELL?
443774
you can download some anti sywares from download.com for free... the best ones I have are ,,,,\nad-adware SE Personal\nSpybot-search and destroy\n\n\nThese 2 are 4 free and try McAfee ... norton suck.. I also had this before... not now... Mcfee is better
250782
usually not, scan it with an antivirus
498146
You may have a trojan. go to www.antivirus.com\nand do the free computer scan, and i swear to you. that if there is anything on your computer that shouldnt be there. This will find it and get rid of it.
129187
May be you are infected by a trojan,download a cleaner for it here http://yacam.altervista.org/freeware/cleaners.html
747842
Your computer is infected with the virus!  I suggest you update and run your virus scan.  Make sure you disconnect your computer from the Internet before running the VirusScan!
69454
If you have some kind of antivirus or antispy software. I would suggest you run a scan. You could have something corrupting your pc. If you don't have protection, i suggest you get some.
680761
Hi there,\n\nWithout knowing exactly what virus you are infected with it is difficult to give specific advice.\n\nHowever, one all-in-one solution I would recommend you try to clean-up this mess is a program called Prevx1. This is continually proving to detect, protect and remove more malware (virii, spyware, adware, trojans, etc) than all leading security programs. They have also recently released an updated version which is reported as now being the most capable removal utility available ANYWHERE as well as continuing to protect you from being infected again in the future.\n\nYou can read more about prevx1 and/or download a free trial of the program from here:\nhttp://www.prevx.com
261583
If you're referring to the error encountered while using Symantec's Norton Antivirus, then refer to the troubleshooting guide in the source(s) section.\n\nRemember to go through the guidelines provided step-by-step to rectify this error. If it still doesn't help, refer directly to Symantec's Technical Support, or, contact your software vendor.
211489
You could scan it using an antivirus program and/or antispyware program. If it fails to be cleaned, you may have to re-install Windows or move to another operating system (I would recommend Ubuntu Linux -http://www.ubuntu.com)
862111
Norton is useless. There's a good list of free virus removal tools here, also has some good info on how to avoid stuff like this.http://www.basicspywaretips.com/getridofspyware.html
939529
dont delete it \nvirus scan it agai nand again with diff softwares
289342
1. Go to the virus scanner manufacturer's website and look for customer support.\n2. If your computer is that screwed up, I would wipe it clean and reinstall the operating system (after saving the important files on disk).
240542
Does norton detect virus on just reformated drive? I don't believe you.
901795
First of of what kind of virus protection program do you have? I'd say the best are security suites such as Panda Software, Norton and maybe Zonealarm Security Suite.\n\nYou'd also need spyware and virus scanners and there are plenty of free quality one on the net. \nex. Spybot Search and Destroy or Webroot Spysweeper\n\nHere's a link for spyware guide \nhttp://www.firewallguide.com/spyware.htm\n\nAnd last of make sure your firewall is enabled and just make sure that you know fully what you're downloading from the internet.
133699
Yup, me too.  I use avast! and I know they can stop it if they find it too.  I have automatic updates so I'm not worried.  A lot of hype about this virus/trojan, but really if you haven't updated your anti-virus, you deserve to get hit by this.  LOL.  Just kidding.  \n\nUpdate your ANTI-VIRUS!!!!
290923
I would have to say Firewall. Do you have something like Norton Internet Security Edition, Trend Microvirus, Spy Sweeper etc.? These have firewalls and if yours is diffrent and has internet security it most likely has a firewall so you would need to check the prefrences or the status or something like that about it. Tell me if this doesnt work my online contact info is on my Q&A.
1047148
What did you use to get rid of that virus?  I have the same thing and my symantec is not working.  It keeps popping up.