I bought some ice cubes on E Bay but when they arrived they had melted, is this grounds for demanding a refund
436659
Yes I think its grounds for a law suit..lol
570058
the outside of the cubes melt the fastest while the inside are still froze.  What happens is the inside refreezes the melting outside therefor sticking together.  This will even happen while in ther freezer (if it is a self-defrosting kind)
253543
try http://www.onrebate.com\ncall or email the store your bought the item from.
429111
really there is nothing you can do... the same thing happened to me.. just drop it and move on.. just make sure never do it again.. just save a little more money and get a brand new one. i never ebay unless it is under 20 dollars.. \n\nsorry this has happened to you, and a lot of those scammers are in new york and new jersey..
940837
(Im in the UK, but hopefully its too different in the USA)  \n\nYou have the right to ask who their 'governing body' is and they MUST tell you.\n\nThen tell the company that either they assist you with your problem in a reasonable manner or you will need to go to their governing body.\n\nI would write to the retail company (send it recorded delivery) as you will find that MOST companies request that any complaints be put in writing (this is what they do to make it that little bit harder and time consuming - its done on purpose!!!)  but either way if you email or write  put whatever the problem is to them, and then tell them what you want the outcome to be (dont mess around, if, for example you want a refund, tell them this in no uncertain terms, if you want a replacement, tell them this in no uncertain terms) and then give a deadline for them to respond  to your reqeust (normally 10 working days is acceptable)  (their response may not nescessarily mean RESOLVE - they may send you a letter of acknowledgement saying that they have recieved your letter and will respond to your letter with regard to your complaint within (i.e.) 10 working days etc etc) and then you simply wait for their response, but ensure that, if you do not get a response that you act, as they may be hoping that you 'cant be bothered to take it further' (believe it or not, some companies work on this basis - the consumer not being 'bothered' to uphold their rights')\n\nIf you do need to go further then the fact that you have given the retail company ample time and a chance to resolve the issue already will show as a credit on you to the 'governing body'.  \n\nBy the way - if this retail company offers you anything, for example a 'gift voucher' etc then if you accept this then you are accepting to put an end to the situation and there is no more you can do (WITHOUT PREJUDICE) - so if you want a FULL refund, or a REPLACEMENT then dont accept anything until AFTER you have got what you wanted!!!\n\nBut throughout it all and with EVERYONE you contact regarding this issue then be clear asto what EXACTLY you want and also, give reasonable time limits asto when you expect a response (otherwise they will push it as far they can!!)\n\nGOOD LUCK     -    I hope this helps, but please remember....... this is based on how it would work in the UK
781610
Depends where you got it from. If it's brand new then take it back and say it doesn't do what you wanted it to do or mark it somewhere and say you noticed it is damaged. Depends on also how long you had it for.
786243
Contact the seller immediately.  EBay sellers - if they're reputable - are very fanatical about their feedback ratings and they'll probably make it good with no hassle.  I had the same thing happen with a movie and had a replacement within 3 days.
947821
Request a refund from the vendor. If you get no reply, like my mom did when she ordered one of my college texbooks, then you can file a claim. E-bay will giving you a waiting period to get in contact with the vendor, after the period is over, you have the right to a claim. Filing a claim is a legal action that will help you get your money back. Your bank should be helpful in this process.
285301
You will need to call the online store's customer service.  However, I wouldn't expect for you to get it cancelled.  They will probably tell you that the order has been processed and cannot be stopped.  All you can do is return the package and follow up for a refund
908111
Nope, that's just business. And its bad customer service. \n\nCancel your order. Time to find a new company to deal with.  \n\nThank goodness you didn't already pay for it.
45296
First, it's "..overcharged THEIR customers. Will THERE be a refund?"\n\nThere's no indication that there will be any refunds forthcoming.
525082
If you tell them the item was sold as is, two things may happen.\n1. They may lodge a paypal complaint if they paid by paypal. \n2. They will probably give you negative feedback.\nIf you are not too worried about either one do nothing.\nYou can offer a refund to them, less postage and listing fee. But you will only refund on receipt of your Kirby in exactly the same condition as it was when it left your house. You also should tell them, that the return postage is also not refundable. If they agree, then refund them when you get your kirby. If the kirby is not the same or condition, remember to take photos, of it because you have the photos from your auction to compare. Keep all your documentation regarding the auction as well. I think either way you go you will get a negative feeback especially if the refund doesn't go down well.
9441
You should file an "Item Not Received" complaint with Ebay.  If you paid for your MP3 player through PayPal, also file a dispute with PayPal so that your money will be refunded to you.
95578
I to stumbled along EZ-tracks, you need to gon their website they should have a wa to cancle your order. Otherwise they a breaking the law.
702896
Melting.  What happens to ice cubes when you take them out of the freezer
550364
Contact the company that made the game. They can usually get you a new one.  Requesting someone to give you thiers is illegal and can get you arrested.
857101
Are you sure it is ice and not Sanilav cubes?