I have been recently hired as a call center customer service rep.?
439403
working in a callcenter for almost an year .... its a good job .... well i have an easy process ..... enjoying life .... get going
775503
2 minutes your being very generous. I would not and do not hold on that long. They are being rude by not coming back and telling you they will call you back if they need to take the phone call. God bless
472285
I think you're overthinking this.  I mean, people make mistakes and people will get irate over them.  You did your job, and correctly, I don't think you have much to worry about.  Also, it sounds like you're in a customer service position...take some advise and get used to it now, it only gets worse.  :)
907441
I worked at an inbound call center supporting Quicken software for a few months.  I hated the job but the pay was decent (about $14 an hour), and they had this cabinet full of snacks and candy the employees could buy on the honor system for next to nothing.  I think conventional wisdom kind of deems the call center jobs as pretty undesirable so, failing the obvious solution of offering a competitive wage, promoting a laid back, fun environment with flexibility in scheduling might be a good way to go.
738626
I used to work for sonystyle. Its the online part of sony that you get to if you want to purchase something from sony.com, and basically what it is is call center work. The legit companies dont hire people at home, they have centers all over the US, and not just in big cities. Mine was in a small town in kansas. If there is a particular company your interested in, just email them. find out if they have any in your area. Some of them hire through temp agencies so you could sign up with one of those and ask if they have any call center work. By call center i dont just mean phone.\n\nCall center is considered the phone sales and customer service divisions, and also the e-mail answering team and live online help teams. Keep an eye in the paper or through job sites (i know that sounds obvious, but i run into them all the time). I did sales and customer service for 3 years before moving and had a lot of fun doing it. Also maybe ask around in your town or in towns near you. Some of these companies hire smaller companies that specialize in call center work, so you could have several different types of work and businesses in the same facility. So lets say you wanted to do yahoo live help (for example). Yahoo might hire a smaller company that we will call telecommunications inc. So you wont find a listing for yahoo in the phone book, it will be under telecommunications inc. So it can be hard to find them, but word of mouth, temp agencies, and so forth are the best bet. A lot of times they do this not only because its easier for them, but because a name like telecommunications inc would be harder for an irate customer to find. (we had a handful of people demand where the office in kansas was and say they were going to show up and show us who was boss).\n\nAlso a lot of this stuff is entry level, not necesarily senoir reps as the above person mentioned. Email team for example just reads email and depending on the issue has exact scripting they copy and paste in the email, or wording would need to be made from a manager if it was a rare issue. Their websites too also can have contact information and a "career" section that could tell you how to get a job with them. And a lot of times, as with the online help, you will have handbooks, and depending on the site you will probably have to have product training or learn the regulations or general business practices.\n\nGood luck finding something! Don't forget to check towns around you too!\n\n(sorry it was so long)
325331
sounds like a nice idea- even if by the time they recieve it- they already hired someone else!  Maybe they will keep you in mind next time there is an opening if they dont hire you this time.
411547
Call center = high tech sweat shop. \nIf they are like other call centers, you will be timed and watched, and timed some more. If you're one minute late from break, you'll hear about it if you do that too many times. 30 seconds late from lunch? That's logged somewhere and used against you later. You might be required to take calls back to back to back for a long duration, and since you're part time, your breaks will be few, if any. Good luck. I wouldn't work in a call center for anything. I was in inside sales for Verizon Wireless, and it was sh*t. Excuse the expression.
398911
depends on the call center.  most centers that pay on commission will base it on sales.  if you're just answering help desk calls, maybe you'll get a bonus based on fastest average answer time or most calls per hour or some such measure.  but to be a true commission, you have to be selling something on which you get a bonus of some sort.\n\nbase wages for US call center reps are probably in the $8 to $15/hr range depending on the function.
1107049
Ask customer service.
953455
I was a telemarketer for 7 yrs...what is your product or service?\nPost additional comment and let me know and I will help you...or email me > sadie_oyes@yahoo.com
1020711
wait another few days and/or call back and politely ask of whether you got the job or not.\n\nwisest thing to do next time is when you turn in your application, ask on how you will be contacted regarding your status. If they say "We'll call you" then all you can do is wait. If they give specific instructions, follow them.\n\n... whatever it takes for a job, right?
912612
Yes, but make sure that you contact your previous employer in order to give them a heads up - most people don't appreciate getting a call they didn't expect to answer. Also, it gives them a chance to know/remember who you are BEFORE the company who you're interviewing for calls them - it's kind of embarrassing if they don't know who you are...yeah.\n\nHope this helps and good luck with the job... :)
363263
call a customer service rep for your wireless service
995350
You would need to specify the location of the job first. Once that is done you would need to consider if it is in house or outsourced. \n\nIn House call centers pay more and growth options are better.
323634
Look up your competitors in the yellow pages and call and ask if you can fax over your resume. Travel companies like Disney and the Airlines and credit card companies all use customer service people.
150083
There will be an application kiosk near the Customer Service desk.  Take your time with the application.  Make sure you bring all of your information with you so you don't have to leave areas of the application blank.  Make sure your spelling and grammer are correct.  Make sure and include information regarding any area where you may have special knowledge or experience (eg. plumbing, electrical, etc.)  Everyone who applies fills out the same application, so the object is to set yourself apart from the others.  The object at this point is to get an interview.\n\nAll interviews are conducted using the same set of questions for each applicant for each of three interviews that you must get through successfully in order to receive a job offer.  When you arrive for an interview, be on time.  If you are late for an interview, you are telling them you are likely to be late for work if they decide to hire you.  Dress appropriately.  A suit and tie is not necessary, but on the other hand this is not the time to show up in your favorite AC/DC t-shirt sporting all of your facial piercings.  Use common sense.\n\nThe first interview will consist of approximately 20 questions, most of which relate to customer service.  One of the questions will be something like, "You are on your way to the breakroom for your break, and a customer stops you to ask for help, what do you do?"  Again use common sense.  Keep in mind that the most important issue in a Lowe's store is customer service.\n\nThe second interview will again consist of about 20 questions designed to give the interviewer a sense of how you might interact with your peers in the store.  For example, they might ask you something like, "Describe a disagreement you had with your boss at your last job and how did you resolve it."\n\nThe third interview will usually be with a Manager in the store who has the authority to present you with a job offer.  The first two interviewers will have recommended that you be hired.  This last interviewer will ask you a series of questions that are a mix of the first two and are designed to give the final interviewer a sense that the first two interviewers were correct in recommending you for hire.\n\nIf you land a job, show up for work on time every day, work hard, and learn everything you can.  Most Lowe's Store Managers started out at the bottom rung of the Lowe's ladder with the simplest and lowest paying jobs in the store.  Lowe's will give you more responsibility and advance you quickly if you apply yourself.\n\nGood luck!
1146041
here is my resume. follow these guidelines.\n\nAngela Perez\n\nObjective: Customer Service Representative\n\nExperience: \n\nDavid M. Wolfford & Son, Inc. Culpeper, Va.   06/2002 to 08/2005 \n\nAccounts Payable Manager / Office Assistant / Customer Service\n\nConsulted with clients to determine their needs and priorities. Ensured that client's needs and priorities were met. Developed excellent skills in all aspects of customer service.\n\nPrepared information and agenda and conducted safety meetings for the employees.\n\nDemonstrated skillful communication and negotiation skills with customers and employees.\n\nExecuted daily operations of processing mail, entering invoices, collecting safety sheets from job sites, answering phones, and assisting customers and vendors. \n\nRecognized a need and designed and prepared spreadsheets for tracking and preparing monthly billing. Prepared and processed more than $1,000,000 in bills each month. Oversaw all aspects of monthly billing for supply house and small bills.  Made bank deposits on a daily basis.\n\nResponsible for organizing and processing weekly payroll for a company consisting of 60 full time employees. Excellent track record of attendance.\n\nMade sure all MSDS Safety Sheets were signed by all employees on a weekly basis.\n\nKirsten's of Culpeper, Culpeper, Virginia,    10/2004 to 01/2005\n\nBusser \n\nResponsible for creating a positive customer experience including greeting customers upon entering the restaurant. \n\nWorked with other employees to ensure that all customers were pleased.\n\nEfficiently bussed tables to improve customer volume and enhance the appearance of the restaurant. Closing responsibilities included cleaning the tables, floors and kitchen. \n\nRibbon's Hallmark, Culpeper, Va.    09/2003 to 05/2004 \n\nCashier \n\nResponsible for creating a friendly environment for customers including greeting them upon entering store. Provided excellent customer assistance when needed.\n\nResponsible for ensuring that shelves were stocked with merchandise on a daily basis.\n\nWaited on customers when ready to purchase products, process customer sales ensuring that each transaction is complete and accurate including cash and credit transactions. \n\nWorked with other employees to keep the store in clean condition.  Responsible for opening and closing the cash registers.\n\nEducation: \nHigh School Diploma Culpeper County High School Culpeper, \nVa. 06/2005 \n\nEarned a 3.0 grade point average while working part- time. Involved in campus activities including Student Council Association Secretary and member for five years.\n\nBusiness curriculum including Business Management and Marketing, Business Finance, Accounting, and Advanced Placement English. \n\nAdditional Training or Skills: \n\nExcellent computer skills including: Microsoft Word, Microsoft Excel, Microsoft Works, PowerPoint, QuickBooks, and Scan Soft. I am able to type 71 wpm.\n\nReferences: Available upon request.