what are the 'bpo' & 'callcentres'  mean?
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BPO - Business process outsourcing is the contracting of a specific business task, such as payroll, to a third-party service provider.\n\n\nA call center is a physical place where customer and other telephone calls are handled by an organization, usually with some amount of computer automation. Typically, a call center has the ability to handle a considerable volume of calls at the same time, to screen calls and forward them to someone qualified to handle them, and to log calls. Call centers are used by mail-order catalog organizations, telemarketing companies, computer product help desks, and any large organization that uses the telephone to sell or service products and services.
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I can only list few call center located in Ortigas and/or Makati. (unfortunately, i cannot give you the exact location of the following companies-but i'm sure that it is easy for you to research the address through the web). \nHope it can help you.\nConvergys\nACS\nSykes\nE-performax\ne-pacific\nAPAC\nClient Logic\nTouch Asia\nPeople Support\ne-telecare\nWest\nTeleTech\n3i\nIBM Daksh\nTeleperformace\nLink2support\nTouch asia\nePacific\nePLDT\nVision-X\nInfonxx\nAmbergris\nICT\nEpixtar
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this usually means the way a buisness deals with communication. e.g how are outside calls handled? how is information/data shared between computers/employees in the company and between other companies, what info systems are used etc? diffrent companies have diffrent ideals and priorities etc
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(m)\n\nA call centre or call center (see spelling differences) is a centralized office used for the purpose of receiving and transmitting a large volume of requests by telephone.\n\nA call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, and debt collection are also made. In addition to a call centre, collective handling of letters, faxes, and e-mails at one location is known as a contact centre.\n\nA call centre is often operated through an extensive open workspace, with work stations that include a computer, a telephone set/headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration (CTI).\n\nMost major businesses use call centres to interact with their customers. Examples include utility companies, mail order catalogue firms, and customer support for computer hardware and software. Some businesses even service internal functions through call centres. Examples of this include help desks and sales support.
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Are you referring to Cisco's CallManager product?  This is a voice over IP software package that serves as a central point of call control in an IP telephony network.  Check out the link below.  Even if not specifically Cisco, a "call manager" would likely serve this same purpose.
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VoIP: VOIP is an acronym for Voice Over IP, or in more common terms phone service over the Internet. \nIf you have a reasonable quality Internet connection you can get your phone service delivered to you through your Internet connection instead of from your local phone company. \n\n\nInternet Protocol Private Branch Exchange (IPBX) or (IP PBX)-A private local telephone system that uses Internet protocol (IP) to provide telephone service within a building or group of buildings in a small geographic area. IPBX systems are often local area network (LAN) systems that interconnect IP telephones. IPBX systems use a IP telephone server to provide for call processing functions and to control gateways access that allows the IPBX to communicate with the public switched telephone network and other IPBX's that are part of its network. IPBX systems can provide advanced call processing features such as speed dialing, call transfer, and voice mail along with integrating computer telephony applications. Some of the IPBX standards include H.323, MGCP, MEGACO, and SIP.\nIP PBX represents the evolution of enterprise telephony from circuit to packet. Traditional PBX systems are voice-based, whereas their successor is designed for converged applications. IP PBX supports both voice and data, and potentially a richer feature set. Current IP PBX offerings vary in their range of features and network configurations, but offer clear advantages over TDM-based PBX, mainly in terms of reduce Opex (operating expenses).
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First, I think that you're out of your mind.  Companies of this size generally outsource their call center activity to other companies like Softbank.  These companies are typically able to have hundreds of people answering the phone at a time.\n\nSecond, you would contact those companies directly.  The contact information would be on their websites.  \n\nSouce - i analyzed call center activity and hiring for Juno Online Services (now a division of United Online).
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Most companies use Indian call centres now what I do is give the phone to my toddler, he loves talking on the phone and it's not my phone bill lol
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SOA is the service oriented architecture, it implies that all your functionality is offered through services.\n\nThe BPEL is for business processes, you can manage your business processes by the mean of services offered by your software.
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Check on some of these sites which will help you\n\nwww.bpopark.com\nwww.bpoindia.org\nwww.callcentersindia.com
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An inbound call center takes calls from the public to the organisation. An inbound call center might operate as a customer inquiry centre or accept travel reservations.\n\nAn outbound call centre calls the public. Examples of an outbound call center would be telemarketing or debt collection.
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Please follow the links\nhttp://www.BUSYOUTSOURCING.COM \nhttp://www.OUTSOURCING.ORG.UK \nhttp://www.OUTSOURCINGCHEAP.COM \nhttp://www.OUTSOURCINGCHEAP.INFO \nhttp://www.OUTSOURCINGCHEAP.NET \nhttp://www.OUTSOURCINGCHEAP.ORG \nhttp://www.OUTSOURCINGSERVICE.INFO \nhttp://www.OUTSOURCINGSERVICES.INFO \nhttp://www.OUTSOURCINGSOFTWARE.BIZ \nhttp://www.OUTSOURCINGSOFTWARE.ORG \nhttp://www.SOFTWAREOUTSOURCING.BIZ
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Hi,\n\nPSEB (Pakistan Software Export Board) is a guide for local and foreigner entrepreneurs and businesspersons, \n\n"Setting up Call Centers in Pakistan" aims to create awareness among investors and venture capital companies to explore Pakistan's IT sector for the growth of their business. \n\nVisit following links\n\nhttp://www.pseb.org.pk/\n\nOn front page (on left side) you would find a link for the list of registered Call Centers in Pakistan.\n\nhttp://www.pseb.org.pk/companiesbytech.php?catid=12\n\n\nBusiness Development Department\nhttp://www.techages.com
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BPO- Suppose we are producing a goods/services which contains several process., as we are not able to control the variables of each process in a large scale due to time, quality and cost of production for a particular or some process., we have to do that particular affected process done through other bpo companies which are established to serve these kind of jobs. this will result in quality - specialised and productivity- cost reduction.
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is a service. ya get a room full of multilingual people to answer calls for companies from all over the world. charge a year/month/week rate. 1 center can handle thousands of companies at once. 50k will get a really big room filled with computers.
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FI - Finance Module\nCO - Controlling Module\n\nEach module in SAP actually defines what happenes in that area of a Company and puts the processes that are followed into a system like SAP (ERP)
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Try these links\n\nhttp://www.businessplans.org/businessplans.html\nhttp://www.businessplanarchive.org/\nhttp://www.bplans.com/