Why does AOL suck so bad and is so difficult to cancel an account with?
83678
Marketing and Customer Retnetion. See AOL requires you to cancell with a customer service rep and NOT online. You can however, sign up online. The calls to Customer Service tend to take a long time to connect and then your "offered" to stay with them by incentives.\nThe bottom line is you have to be clear and direct. \nPlus, make sure to check your monthly statement of your credit card as they might put you account on "non active" status which will still charge your card a very small monthly fee while your account is in-active (They do this so all your email is retained and your screen name will not become invalid.\nOne easy way - is to alert your credit card company that this should be a chargeback as you have ended the contract with AOL. Chargebacks are not only expensive but will put a black mark against the company who is insigating the charge.
1119646
Contact AOL Support..
209575
Call the AOL customer support number (1-888-698-6892) and talk with them.  They might be able to refund a couple months worth of the money, but they really don't have to do so.\n\nMake absolutely sure that they cancel all the accounts so that they stop withdrawing any more money.\n\nWere any of the accounts signed up for in the last 90 days?  I found this on the AOL website:\n\nIf you are not satisfied with AOL for any reason, just call 1-888-698-6892 within 90 days of registration to cancel your account and request a refund of your AOL monthly membership fees. Your AOL account must be in good standing and only the paid standard AOL monthly membership fees will be refunded.
134982
Your credet card company, tell 'um to stop sending AOL money.
25641
Two options:\n1. Don't waste time on stuff like Yahoo! Answers\n2. Get AOL. It will piss you off, and you won't want to use it again.
1076760
AOL is the devil.......
40652
Get rid of the AOL... you will notice everything works better...
762632
Go to your account settings and click on "Cancel account".
1018338
contact AOL and they will advise you\nthank you
366133
Tryin to get ideas?  The most real one I encountered was when some jackhole on AOL got a username like "AolService5" and said "your account has been reset...please provide your account credit card and expiration date to continue service"...I reported him.
1026708
Because there is always that hope that you will change your mind and because they don't want to lose your business. Every customer equals money. A customer lost is revenue lost. If they can please you by giving you a free month and making you stay with AOL then that is a customer saved, and a compalint thrown out the window. Nobody wants the customer to tell others that AOL is bad because they won't use it either and AOL won't be making a profit.
408473
i would contact yahoo because they are the ones debiting your account. the credit card company will usually put the responsibility on you. i used to have an aol account and had a very hard time canceling it. i tried contacting my credit card company about it and they told me to contact the merchant directly.
874396
you have to dig around and uninstall & delete everything with aol on it.
249672
Your first mistake is choosing AOL as your primary internet service provider. Their customer service and support policies are inadequate to say the least. By increasing dial up prices and matching them to broadband, they are trying to systematically remove this clientele and allocate all resources to the technologically superior broadband. Dialup is a way of the past, it's expensive to maintain and doesn't generate enough revenue. Go with your local cable provider, they generally have much faster speeds and customer service.
120718
change internet provider aol stinks
773680
WHAT?! I've never heard of such.. Maybe AOL is lying.
662247
Download the latest version of java\nhttp://www.google.com/search?btnI=I%27m+Feeling+Lucky&q=download+java\n\nmake sure you dont have junk running that you dont want. Click ctrl+alt+delete\n\n\nTrust me, switching to aol is doing yourself a disservice.