What should I do if my cashier overcharge customers and pocketed the balance? I s it too harsh to sack her?
87381
Are you crazy!  You have no choice but to sack her.  It is theft as well as just plain dishonest.  If you keep her on your staff You are reflecting a belief that you condone such activities.
1118418
First off she can and will be held jointly responsible. Second she needs to talk with the bank and tell them that these checks were fraudently written. Next have her file a police report for the checks. She may want to speak with the prosecuting attorney before going to the cop shop because if she has a warrant they will arrest her and sort out the matter later.
870028
I think this is disgusting behaviour from this bank and I would urge anyone that banks with these people to move their money immediately. Why the hell should anyone go into debt just in order to stay with a bank ?!\nOn top of this, surely it is obvious discrimination against those that do not have £1500 to deposit or keep within the bank !! It seems this bank thinks we are there to line the pockets of their share-holders by increasing personal debt, just when people are needing to tighten belts due to higher mortgage payments.\nShame on those greedy sods.\n\nThank you for you help, but all the same I will not be making this bank "look" as if they are keeping their customers happy.
222975
Ask to speak with their Supervisor or tell them to call back when they get a better attitude.  Your the one who should be aggressive, it's your credit and money!
45296
First, it's "..overcharged THEIR customers. Will THERE be a refund?"\n\nThere's no indication that there will be any refunds forthcoming.
1109997
The policy will vary between companies as it is likely a disciplinary offence.\n\nBest bet is to go and ask for the manager and make a formal complaint.  He doesn't need the hassle but make it clear if he doesn't get it sorted you will write to head office.
1100018
You really are supposed to ask questions here.  I hope you follow the rules set forth at your job better than you do here.  If not, that might be the reason your customers are "out of sorts".  That and the long wait to get to a teller.
819861
Tell him to put it in writing and then tell him to prove it.  Take it to the Labor Board or call them.  Don't take this lightly...make him prove it or accuse you formally.  A lawyer should be involved if he does this.  \nI was a supermarket cashier years ago and everyday the bookkeeper would tape the amount the register was short from the previous day on all 8 registers.  The amounts were all ove 200.00 and we were appalled.  There was a supervisor/floor manager and a few of his friends who handled the money as well, collecting money every few hours for the front office.  Turns out no body was every charged but these guys used to hit the race track every weekend. So you have to wonder....It made us all very uncomfortable.
643722
cancell the card like now...and check if they billed you. If they did report as fraud. Get a new credit card
374264
A The cashier forgot to turn it on when she started working.\n\nB The cashier is trying to not work hard, so she turns it off having poeple go to other lines, and not hers.\n\nC If she takes me, i wont need to wait in the line with 5 poeple in it.
972348
Are the Halifax asking for her to pay off ner overdraft NOW!!!!????
798149
Give her a wrong phone # and hope you never run into her again.\nTry some other stores to shop at.
683411
I think I would have to tell all the caddie women that you work with to BITE ME.  Where do they get off making you pay for the money.  I say until they can prove you stole anything, then you don't have to pay for it. Start designating the register to one person and leave it solely in their hands. 12 people is way to many to have in one drawer.  Just for that I would never pay it back.  Not unless I took a lie detector test, and it had proved that I had stolen it.  Girl look for another job.
480774
No that irratates me. If I pay cash, and i was not happy with the item, I would expect cash back. What if the store doesnt have anything else I like, then they basically get to keep the crappy item and my money. Cash back or i dont shop in the first place.
815852
Perhaps she should take out a bank loan for £3,000 and repay the card.  The interest on teh loan will be less and she will see the balance go down each month if she just pays as much as she is paying now.  It might be even cheaper if you, if you wanted to, took out the loan
883231
Time to get serious about the situation.  You have a contract and she has voided the contract with the bad check so she is out.  Did she tell you in advance about the bank problem?  If no then she is a con-artist and she will promise to pay in a few days and there will always be delays, stories etc.  She is bad news and you don't need to support her.   Kick her out asap and let someone else be duped by her.  Trust me I am in a similar business and I have heard every sort of excuse and sob story.  Don't give her any more time.  Go through a legal avenue so you son't have to listen to her stories first hand and fel sorry for her.  The next landlord will get the same bad business.
222027
The fact that she can't handle being called a b*tch is the issue here.  Her skin is far too thin.  \n\nOn top of that, my guess is that she has a bad attitude behind the register.  (The way you posted the question seems to imply your judgment of her is based on your interactions in the store, maybe I'm wrong.)  I understand having a crappy job and while I think it's unnecessary to "fake nice" with customers, there is something to be said for not being a straight-up "b*tch" in said circumstances.\n\nShe needs to toughen up and I think it's ridiculous if you get banned from the store.  If you do get banned, fight it.  The situation is absurd.