Can I know how we are charged for Salesforce Marketing Cloud in terms of contact? Is it based on number of subscribers in 'All Subscribers' list or is it subscribers for each publication list we have? We want to clean up 'unsubscribed' and 'held'. Should we clean this for each publication or only for the master list? Any reference to salesforce doc will be good to see.
40899
Salesforce bills Marketing Cloud on total number of Contacts within the system. I'd like to know what exactly is used to count these? Is this the Email Studio > All Subscribers list or the Contact Builder > All Contacts list?  When we have Marketing Cloud connector and synchronise the Contacts object, is this counted towards that number? (or only when they have been inserted into the All Subscribers / All Contacts list, as they are not done so automatically)
78765
Friends,  This issue is driving me nuts. Basically, I have an APEX trigger which is supposed to send out emails to customers when new records are available for them to look at.   Everything is working as expected. Except the sender name on the email which is the "From address"   I read the documentation and called these methods as follows:      // Specify the address used when the recipients reply to the email.            mail.setReplyTo('testaccount@testOrg.com');          // Specify the name used as the display name.           mail.setSenderDisplayName('Test Org Account Team');   But the "from address" still shows my email because the trigger is executed by my user.  When the reply button is clicked, the sender is populated to the email address set above. But I do not want my email to show up on the "From address".   Looks like Salesforce is defaulting this to the person who ran the trigger. How can I override this :( ?  Thanks.
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I am trying to do an export of approx 30,000 attachments in our Salesforce Org,  Would anyone have been through a similar exercise and can advise best practice or the best way / tool to do this?  Kind Regards  matt
9883
Is it possible to automate a bulk export of MobileConnect subscriptions? I don't see much documentation on the matter.   Thank you.
55311
Salesforce Marketing cloud recently announced the retirement of the TLS 1.0 based connections effective early August this year, and they published a  with useful information and some guidelines for the matter, but in that article they talk about integrations with the API (REST/SOAP) but not with the SDKs (even though, that's just a wrapper of the afore mentioned).  I'm using the  to integrate my backend with Salesforce Marketing Cloud and i would like to check which TLS protocol it is using to connect with.  How/where can I check that?
59251
This might be a silly question, but I am new to Salesforce, so I am asking this question that why there is 75% code coverage concept is there in salesforce?  What I know, in order to deploy or create a package 75% code coverage is mandetory.  But why this percenatge concept is a very improtant aspect in salesforce.  Regards
28369
It seems the spamfilter on the "Help and Improvement" queue has some problem. From  (from the review of  question).  I think,   Well, "there are" happens quite often in spams, also often in hams :-) Maybe in the case of a 3k+ user it is not really probable he would try to spam.   On my tries it seems, the first word of the edited message is considered always spammy.
112965
I have a customer who wants salesforce package(Appexchange listed) to be installed on Community Cloud.I have no access of community cloud. Can anybody tell that is it possible to install salesforce package on community cloud?.What are the steps to follow to install salesforce package  Any help would be appreciated!!  Thanks
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I was hoping I would find some people in the industry that could help me decide what's the best price to charge to design (in this case) business cards.  What are standard prices for professional designers?  From a firm point of view? From a freelancer?  I don't want to overcharge clients but I don't want to ruin the industry by underselling my services.
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with the GDPR laws in place, it's important to have the possibility to remove contacts from Marketing Cloud. I'm trying to automate the process with existing tools and am looking for possible solutions.  Right now I'm trying to use the  from the Subscriber Object in the Core SSJ library:  &lt;script runat="server"&gt;      Platform.Load("Core","1");      var subObj = Subscriber.Init("000-T-01-API-Delete");      var status = subObj.Remove();  &lt;/script&gt;     The contact was created manually in Mobile Connect and exists in All Contacts. Although the query completes without errors, the contact remains in the system.  Any idea how to fix the script to perform the deletion?   I am thinking this might not be the best approach since it would be a 1 by 1 deletion of contacts performed in a loop, but I don't see an option like the API allows to tell the system to delete contacts stored in a data extension.   Any advice or ideas how to automate this process would be greatly appreciated.
28507
Has there been any progress made on granting a developer account for SF and HubExchange Devs? It feels conceptually wrong to me a SF product doesn't allow developers to perfect and develop a wider solution offering without paying +10K license fee per year. Even without CRM the HubExchange market could be a richer portal for consumers and developers if we were allowed a means to test our concept.  I think we'd all be perfectly happy with an account that was blackholed or limited in such a way where we could only send a finite qty of emails to an email address associated to the user.  If there's a forum or avenue where we can assist in raising the value proposition please let us know as I know there are many people looking.
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Just curious. Generally when I see a closed or migrated question, the reasoning seems sound. This one caught my eye, however, and made me wonder if I've been wrong in my assumptions.    What were the criteria here for closing the question as "Off-Topic", as opposed to migrating to SF? Seemed a valid question to me, yet it was closed just a day after it was asked. Is the lack of immediate answers the problem?  Not trying to challenge the decision - as I said, just curious :-)
62179
Super User got hit by another batch of spammers creating profiles. They've got accounts on other sites from what I've heard from other mods and from the comments here.  Last time it was streaming. Now it's  (as of december, looks like they're spamming scammy finance too). I have 160+ pages of users from that search, and a quick look suggests most of them are spammers. Comments from this post indicates it's network wide - and a quick check indicates Stack Overflow has a handful of these too, though not as many as we have.  While the powers at be have been taking action, both directly, and indirectly, it feels like between shared IPs and search, mods might be able to take a good chunk of these out if we can somehow have a way to delete accounts somewhat in bulk. You guys are awesome. But these... People keep doing it still, and it would be nice to see their works undone.  Unlike our streaming spammers, they've switched to phone numbers, presumably because Adam so kindly blocked links.    There's a few good suggestions at mitigating these - but ideally - I've heard from fellow mods that we want them gone.  They add to the broken window effect - which we can't do anything about due to sheer volume, and they probably poison our search engine results.  We can probably reduce the risk of oops by filtering by IPs (clearing everything on an IP lets me whack, 10, or so users at once, rather than clicking through 3-4 pages a user) and optionally selectively not deleting accounts that seem legit, we can probably clear out a bunch of these without really needing CM intervention. It does make it a little too easy, but these incidents, well kinda need a flamethrower's gentle warmth.  I'm cool with a no. I'm probably going through the usual channels in future. Would be nice to have something that lets mods deal with this effectively though.  Related:    - Actually goes into the impact of this  by a user - so clearly these are discoverable to an average user
59320
I don't understand how the referral program works even after reading everything about it. Do I only get the 500 CC if the referred person subscribes within 14 days, or if I just refer the person? And do I get 500 CC for every month that referred person subscribes, or is it just one time?
118096
My company has recently exceeded our data storage cap (at 102% right now.. :/ ).  A large portion of the data that pushed us over our limit was due to an import of records.  The weird thing about this is that the records only had a couple of fields populated each out of the 200 total fields on the object.  What this tells me is that SalesForce holds the space for each field (since it knows the max-length of each field) rather than populating space only when the field is not null.  Does anyone know if this is the case?  To reiterate, and perhaps present this question more clearly:  If a field has a max character count of 1,000 and only 250 of those characters are actually being used, does SalesForce count the total data storage consumed by that field as 250 or 1,000?
123019
I want to be able to keep track of point-in-time email send snapshot for every subscriber. So if a subscriber has received multiple version of an email over a period of time, I would like to be able to tell which version (along with the content) was sent on any day. I don't think SFMC maintains version history of emails. How can I accomplish that?
13945
Are the questions submitted on SO and other SE sites initialized with 1 view, or does the first view belong to the user who posted it?  Why is a question given a free first view? It just appears, as soon as the question is published.