about a year ago i had to change my email because my old one got hacked. i changes my apple id to fit my new email and deleted my old one. the old email i used does no longer excist as i deleted that one too, but everytime i try to update my apps, itunes ask me to log in to my old Apple ID with my old email saying "sign in to itunes store. enter the password for your apple ID (old email)? i have made sure my new email is registered on my phone and it is the email that is used in app store, it is also the one displayed in the settings. how can i fix this????
106142
My friend's mate reset his phone to prove him wrong about a situation and ever since then when he tries to update his apps it asks for his mom's iCloud password yet it says at the bottom of the App Store, iTunes and iCloud that it's signed into his account.  We have tried backing it up into his computer but that didn't help. What can be done?
20734
During iPhone update to iOS 10.3.1, I was asked for my password using the correct machine name for my Mac mini. To be clear, the request was not for my iCloud password, my actual local user account password for macOS. This can also happen in the other direction - setting up a Mac may ask for verification for you to enter your iPhone / iPad passcode (and not your iCloud password)  I could not find any information about this kind of access. I was thinking it was security for iCloud and possibly related to two step authorization or two factor authorization. This is the first time I can think of that I entered a desktop password outside of that actual desktop.  I don't have a screen shot but I recall an implication that some files in my Mac are encrypted and need my password. '... need to enter the password for .'   Are there settings I can I control this assuming it's a legitimate part of iCloud setup process or iOS setup process?
112320
I have an iPhone 4. I have created the Apple ID. Now when I try to download anything from the App Store and I log in with my ID and password, I see the message "this ID has not been yet used". What should I do? I have no more knowledge about these procedures.
107710
How would I go about transferring iTunes credit between accounts?   The question pretty well speaks for itself. I have two accounts, one for my iPod, one for my iPhone, I have passwords to both accounts, I can handle talking to Apple Support if that's what needs be, but I was curious if I can transfer the funds without going through customer service. Should I just "gift" myself purchases?
64864
I bought a used MacBook Pro, and I need to update some software.  When I click the 'update all' button to proceed, it asks for the App Store password of the old user's account:    How do I remove the old user's account so that I can update my software?
8516
I have an old Apple ID that I've lost access to because I deleted the email address it was tied to and I can't remember the security answers to anymore. I have some purchases tied to it, but the credit card info has been long removed -- it'd be expired by now, anyway. I called Apple Security, but was unable to regain access. Still, I'm wondering if anyone has been in a similar situation and how they went about recovering their account.
17467
I already have an Apple ID, made at Apple.com. Now, when I want to access the App Store from my iPad, I am told that I have to review my information. On the credit card page, I am not presented with a "None" option, even though I am in the United States.   What can I do to proceed without entering this information?
120208
Okay, here is a kafkaesque situation:  A friend of mine broke her iPhone 7, to an extent that she can't even read the screen or reliably press it. She is setting up a borrowed iPhone 4S (with iOS 8)... but when introducing her iCloud credentials, the phone asks her for a verification code. This code is sent to her old iPhone... but since it's screen is broken, she can't read the code.  I've been trying to help her, but all the methods I've found (iforgot.apple.com, use "Find my iPhone" in my own phone) involved receiving a passcode in her old iPhone... the one that she where can't read the screen. The only alternative seems to initiate an account recovery, which may take days, and from what I've read () also involves receiving a verification code in the iPhone.  My friend does have a Mac signed into iCloud, and also access to the email address of her iCloud account. Isn't there a way to receive the verification code in the Mac, or through email? Maybe I'm missing it, but I haven't been able to find any way.
67081
I just got a new iPhone to replace my broken one. I can't really do much without signing into iCloud, which requires me to use a verification code. This can either be sent to some other trusted apple device of mine (no such device exists), or as a text to my phone (that won't work because I'm trying to set up my phone). So how can I sign in to iCloud?
30385
Is it possible to turn off the Two-Factor Authentication for an Apple ID?  I have more than one device linked to this Apple ID and I know the password and security questions.
72697
To date I have had an Apple ID tied to my personal email address. It uses my personal paypal account for the purchases, and currently it has a credit balance thanks to some Christmas iTunes gift cards.  With the App Store recently being released, I'd like to buy an OS X app for business purposes. I don't want to use the credit balance on my personal Apple ID account, so I was thinking about creating a new Apple ID just for when I buy apps that I use for business. This way I could have the business Apple ID tied to my business paypal account.  However, I'm concerned that there might be some gotchas with using two different Apple IDs on the same MacBook by the same user. Before I just try this blindly, does anyone have any experience or know of any gotchas?
2996
I'm going thru a phone swap, and I now realize that I have multiple ID's   "codename" "codename@example.com" "realname@example.com"   I've tested all three, and they all have different login passwords. Not sure how I got here but I'd like to clean the mess up.  Is there any way to delete / remove / erase unwanted ID's so they don't exist anymore?  (Note: their existence creates total havoc with any type of ID edit...)  I see from  that I can't merge the apple ID's, but can I simply delete the unwanted ID's?
9092
I am developing a niche social networking iPhone app of my own.   I was wondering if it would be best to allow the user to connect to social networks such as Facebook and Twitter to login to my app (and of course an eMail/Password fallback) or just go with regular eMail and Password login.  Any thoughts would be appreciated! :)
95167
Fortunately, I can still login with this email address that I have lost access to.  I have been searching around here for a way to update it to the current one I use.  I have found many answers.  But they all give instructions to click on something not displayed or in one case, a page that prompts me to login via another email I no longer have the password for. I need current up to date instructions on how to change my email address or add another email-based login for this same user name that I am posting this with.
26076
So I had 20+ Pokemon on my account and today when I tapped on the app, it brought me back to the original screen when you first start playing. My friend who signed up tested using my username when she first started and my username was unavailable, meaning the account still exists. I don't have the password for the account, but I do have the email. So I wanted to know if it was possible to log back into an account?
45555
I have tried repeatedly to change my Apple ID and password without success. I have followed all of the directions trying both my emails and asked for new passwords----no luck whatsoever.
37472
I’ve recently changed the password on my iPhone SE (running iOS 10.x?) and now I’ve forgotten it. I was able to use my iPhone for a few days from TouchID but after the iPhone restarted today, I can’t get into it. It's a 4 digit passcode.  I still remember my iCloud password. But the phone is not currently configured to back up to iCloud.  Would I be able to recover the Messages if I take my iPhone to an Apple Store? I don't have any trouble proving the iPhone and its data belong to me (I purchased the iPhone with my credit card, signed into my Apple ID and iCloud accounts). But my understanding is that they can't do anything either even if they want to.  Is there any way I can get back into my iPhone? Everything else can be erased, but I just really need access to my messages. For example, would I be able to jailbreak it given that it’s running a pretty old version of iOS?