what is a job description of a technical support?
412415
Tech support workers manage, maintain, and repair IT systems. Their responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software.
1254980
['Reviewing and analyzing system specifications.', 'Executing test scripts and reviewing results.', 'Reporting and documenting technical issues.']
1114958
Computer Technicians are responsible for maintaining computer equipment and providing support to anyone within an organization who needs technological assistance. They do everything from perform maintenance to configure components and software, and install routine updates to system software.
431876
A computer trainer is responsible for teaching students and employees about technical topics such as computer systems, servers, network hardware, and workstations. In this role, you develop the curriculums used to instruct employees.
600309
A technical manager should be able to perform all necessary tasks related to company systems including troubleshooting any technical issues. ... They are responsible for making key decisions for technical issues related to the company after considering everything from cost to quality of hardware or software.
667682
Customer Service Representative Duties: Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products.
994061
Information Technology Professional Responsibilities and Duties. Extend complex and independent support in system operations, system administration and hardware support. Analyze design, modify and support computer systems and subsystems. ... Install, execute and support systems software and hardware products.
483546
In my opinion, the difference is very clear. A technical support job is an employee on your staff, full time or part time. A BPO is an outsourced service where you don't have an employee, rather a team of workers skilled in a specific area that are catering to your specific needs.
194560
Customer Service Engineer provides assistance to customers who have technical or maintenance issues. These engineers visit client locations to resolve issues and fix equipment. ... Engineers must have an aptitude for technical, mathematical and scientific data.
309473
As a technical support/helpdesk employee, you'll be monitoring and maintaining the computer systems and networks within an organisation in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you'll be the first person employees will come to.
963004
Responsible for designing, developing, and testing computer hardware, including computer systems, circuit boards, computer chips, keyboards, routers, and printers. Supervises the manufacturing, production, and installation of the parts.
319920
A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
890247
troubleshoot system and network problems, diagnosing and solving hardware or software faults. replace parts as required. provide support, including procedural documentation and relevant reports. follow diagrams and written instructions to repair a fault or set up a system.
1334280
IT Support duties and responsibilities of the job Installing and configuring computer hardware, software, systems, networks, printers and scanners. Monitoring and maintaining computer systems and networks. Responding in a timely manner to service issues and requests.
1471382
Electrical Maintenance Technician Job Description. Electrical maintenance technicians maintain, repair, install, and upgrade electrical and mechanical equipment, components, tools, and machinery. Electrical maintenance technicians work independently most of the time, but report to their supervisors.
48030
They are involved in developing and overseeing the equipment and machinery used in the manufacturing or production processes. Their technical expertise often leads to the assessment and procurement of requisite equipment. They may work in conjunction with other engineers, production staff, and technicians.
763025
Information Technology (IT) Project Manager Job Duties: Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.