do lyft drivers see your rating?
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Uber and Lyft have used a rating system since launch to improve overall service and weed out the bad apples. It's pretty simple — riders rate drivers once their trip is complete, while drivers also rate riders. However, only drivers are able to see what they've been rated by passengers.
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In fact, Lyft doesn't even pay drivers an hourly rate or even minimum wage per se. This is because Lyft drivers are independent contractors. They get paid a percentage of the fare that passengers pay when they take a Lyft ride.
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Keeping the driver waiting Certain things can knock off a star or two. The most common reason for a lower passenger rating is making us wait after we arrive to pick you up. If you're ready to go at the curb when we arrive, it means a lot." "If they make me wait, slam my door, or are rude, I deduct stars."
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Understanding ratings. Rider comments are always anonymous. Ratings are confidential, so information won't be provided around the rating given for a specific trip. Riders will not see their updated rating until after they have rated you, so you can feel confident providing honest feedback.
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We require every rider and driver to agree to our Community Guidelines before they can take or give a ride with Lyft. We believe every ride should be a welcoming and safe space — for everybody. Anyone found in violation of our guidelines can be removed from the platform.
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The subject line: "Congratulations, you're an Uber VIP!" ... When you open your app, you see a VIP option along with UberX, UberBlack, and the other Uber features available in your city. When you select it, you'll be given only drivers with 4.8-star ratings and "high-quality cars."
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Lyft credit may be used over several rides until it expires or is used up. Lyft credit applies to the fare itself and some fees, but not tips, cancellation fees, or damage fees associated with the ride. Credits can either be directly added to your account, added through a link, or typed into the app.
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There are two types of notifications you may receive from Lyft, which you have the option to receive via text message or push notification (a pop-up on your mobile device): Account and trip updates give you important updates about your ride requests and other account information.
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The basics of ratings After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.
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On the Uber app, a 4-star rating is defined as “OK, but had an issue,” a 3-star rating is “Disappointing,” 2-stars is “Bad,” and 1-star is “Terrible.” Uber said it will launch a campaign to educate riders and drivers about its updated community guidelines.
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How Long Does It Take? According to Lyft, your background checkH should take anywhere from 3-10 days to process and complete. Most drivers report it taking 3-5 days, which is shorter than the average Uber background check. However, several things could contribute to this taking longer.
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Is Lyft safe? At Lyft, we're committed to driver and passenger safety. We've got your back before, during, and after the ride. 24/7 support: Easily contact our support team for reliable, around-the-clock help by phone or email, with any issues on and off the road.
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Hailing a ride using the Lyft app can be a problem for people living or commuting to and from military bases because of security issues. The app might match a driver with a passenger on the base. But in most cases, the driver can't access the base, according to Lyft.
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If riders select default tipping in the app's settings, Lyft will automatically apply their pre-set tip percentage to the driver's earnings when they don't proactively rate a trip and add a tip themselves. Meanwhile, the in-ride tipping option allows riders to give a tip during their ride.
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Tips aren't anonymous; drivers can see exactly which tip was left with which ride, though they won't be able to see the rider's name or photo after the fact. The driver gets the entire tip, as Uber doesn't take a cut on it.
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According to Lyft, your background checkH should take anywhere from 3-10 days to process and complete. Most drivers report it taking 3-5 days, which is shorter than the average Uber background check. However, several things could contribute to this taking longer.
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Uber. Uber drivers do not see their tip amounts until after they have rated you. In fact, Uber drivers have to rate their passengers before they can even accept another fare. In the Uber driver app the driver must swipe to complete the ride and at that point they are immediately taken to a ratings screen.