what to do when someone is crying over the phone?
14210
Remind her that you're here for her and you're not going anywhere, that it's okay to talk, to cry, and let her do just that for as long as she wants or needs to. Tell her you wish you could be there to hug and to hold her. Reassurance and knowing you truly care will go a long way.
701579
['Acknowledge the situation and allow your emotions. ... ', 'Reach out to someone. ... ', 'Calm negative self-talk. ... ', 'Shift your mindset. ... ', 'Strengthen your self-confidence. ... ', 'Approach the person. ... ', 'Remind yourself that the pain will subside.']
746920
Simply let your friend talk. Let her know that you are always available to lend an ear or a shoulder to cry on. Divorce is 3 parts emotion and only one part legal. Listening is your most important job.
745703
Remain calm in the face of the anger or ranting on the other end of the telephone line. Responding in kind will only escalate the situation and might ultimately cost you a patient. Be respectful, calm and patient while you try to help her, and let her continue with what she is saying.
1222329
['Cut them out of your life (if you can). ... ', 'Set boundaries. ... ', 'Lower expectations. ... ', 'Be too tired for them. ... ', "'Grey rock' them. ... ", 'Know the difference between “venting” and “dumping.” Everybody needs to voice frustration now and again. ... ', 'Do NOT overreact.']
941236
['1) Decide and then do. ... ', '2) Get closure. ... ', '3) Miss them and then stop. ... ', '4) Think about something else. ... ', "5) Don't go looking for them. ... ", "6) Don't let yourself feel bad. ... ", '7) Stay offline. ... ', "8) Don't beat yourself up."]
52827
['Stay with the person and keep calm.', 'Offer medicine if the person usually takes it during an attack.', "Don't make assumptions about what the person needs. Ask.", 'Speak to the person in short, simple sentences.', 'Be predictable. ... ', "Help slow the person's breathing by breathing with him or her or by counting slowly to 10."]
471132
Call from a different phone. If they don't answer, call back once. If they still don't answer, leave a message asking them to call you back and give a brief explanation of why you're calling. Unless you're in an emergency, resist the temptation to call anyone repeatedly in the hopes your call will be answered.
1091244
['Consider Moving On. ... ', "Don't Take It Personally. ... ", 'Give Him Space. ... ', 'Distract Yourself With Other Things. ... ', 'Try to Get Him to Do Something in Person. ... ', 'Reach Out to Him in Another Way. ... ', 'Straight-Up Ask Him Why He Stopped Texting. ... ', "Maybe He's Just Not That Into You."]
90004
["13. ”I'm here for you.” ... ", '“You are so strong.” ... ', '“Today was a really tough day.” ... ', "“I've been thinking of you.” ... ", "“I'm only a phone call away.” ... ", '“I have no words to express my sadness.”']
719086
["Ask Them If They Want Help. First off, find out if the person you're trying to cheer up actually wants your help! ... ", 'Simply Be There for Them. ... ', 'Take On a Creative Project Together. ... ', 'Leave Your Friend a Handwritten Note. ... ', 'Swing the Blues Away. ... ', 'Go Get Some Ice Cream. ... ', 'Do Whatever They Want to Do. ... ', 'Volunteer Together.']
1200879
["Once you close the door, let your darling cry for 3 minutes and then pop your head in just to make sure she's okay and let her see that you haven't deserted the planet. ... ", 'After you close the door again, wait 5 minutes and repeat step 1.']
169983
['Step 1: Accept your feelings and allow yourself to hurt. ... ', 'Step 2: Be gentle with yourself and have some sympathy for your emotions. ... ', 'Step 3: Talk to someone about it (friends, family, therapist, anyone) ... ', "Step 4: Make sure you're sleeping, eating well, practising mindfulness and exercising."]
473189
["Ask for what you need. When we're hurting, it's easy to dismiss our pain or try to protect ourselves and the people around us by closing off. ... ", 'Be willing to expose your feelings. ... ', 'Say what you want. ... ', 'Express what you really think. ... ', 'Slow down and be present.']
78834
['Let them be sad. ... ', "Remind them it isn't personal. ... ", 'Tell them how proud you are of their hard work. ... ', 'Distract them. ... ', 'Get them excited about other options. ... ', 'Remind them that pain will pass.']
1386653
['Actively Listen. [00:24]', 'Repeat the Concerns. [00:44]', 'Actively Sympathize. [01:01]', 'Apologize. [01:17]', 'Find A Solution. [01:33]']
1413068
Comfort your friend by telling them about a time you or someone else you know struggled and needed support, and tell them how you/someone else went about getting help to feel better (but – avoid focusing the conversation on your problems since this may feel uncaring). They can feel better.