I can't figure out how to open the case up to insert my phone. It came with no directions and I feel that I should just send it back for a refund.
1611704
there are two pieces, the front part that is plastic and the back part that is metal. Just separate the parts and put them on your phone one at a time.
1611705
Must peel the outer away from the inner. The top portion with the clear cover inserts into the lower, back of case. My wife has been using for awhile now and still looks good
1611706
Just take case off and pop the phone in the screen protector and then it will slide back on. This phone case is a lot easier than the survivor case I use to have
1611707
The front sits tightly inside the back piece which has a slightly rubbery feel to it on the sides. If you start at one of the corners you should be able to hold the front of the case still with your left thumb (if you are right handed) and with the thumb on your right hand pull back on the corner and it should come apart. It took me a few tries when I got it. I love the case so give it a try.
1611708
There is an instructional video on their website...I felt the same way til I watched the video...it's super easy. It just peels apart at the top of the case
1611709
YouTube a video on how to open the case. That's what I did. It's pretty easy after you watch one.
1611710
There should be a website on the packaging. If not there is an instructional video online. I felt the same way. Now that it's on my phone I am glad I got it.
1611711
Poke your finger thru the front opening to grip the front of case and pull apart. Here's a video on YouTube. http://www.youtube.com/watch?v=yVfi3PiJF5g. It's a very good case. My daughter loves hers.
2113884
There is an external belt clip that your phone snaps into. Once attached to your phone(inside its protective case)the clip can be adjusted to open as a kickstand. It works! I have photos! The instructions are enclosed inside the case for this process. Works well. Sorry for those who cannot make it work for them. It does work!!
16017
HI For the front piece, you need to open your phone first and slide the front cover on. It's the same way for the bottom piece as well.
1022862
It is not easy to access. If you put in three cards like they say you can you almost need a pair of pliers to get them out. This is the worst cell phone case I have ever purchased. As a matter of fact I only used it for a week then it got thrown in the trash.
2208337
Open chagrin port unscrew headphone port use a quarter to pry open slot at bottom put phone in and snap together . Will be a little hard at first start at bottom and work your way to the top
1317873
No. I went online to the website and watch the tutorial video over and over again. I could not get the corners to fit over the phone at all.
1045226
Not really! The phone response very erratic! First it took longer time to recieve it ! You try to open a web page and then you see several apps opening on the phone! I want to return it can the sender help me to how I get my refund and return it!Thanx
646241
The directions are very vague and don't really cover the functions well. Maybe you can contact the company direct. I've given up on this one. Looking for new one.
1770826
I have the same problem. There were no instruction on how to connect to phone; amazon is aware of this and I haven't received any response, it's been several months since I made them aware of this problem.
1403500
I had no instructions with mine-I don't even know how to attach the camera?? Sending this back for sure.
2171702
I could not get the case on. I'm sorry I could not help you. I do not think it is a good product.
2266467
Not too difficult, put the phone in it with the screen where you can see it. Check the back to see that you didn't put it in backwards
597168
My case fit the phone pretty well. I would contact the seller and see if you can get a refund.
365356
I not sure I wasn't paying attention they might have some instructions on back of the case box...but it's not hard to use...if you order the case and when you receive it you just slide off the top off the case, slide your phone in and slide the top off the case back on covering the top of your phone and push the power button on the case to charge your phone...and to charge your case back up all you do is plug your charger to it...but if your charging your case and the phone at the same time once you plug your charger to the case you will have to push the power button on and you will be charging your case and phone at the same time it's so easy you really don't need no instructions I not sure I wasn't paying attention they might have some instructions on back of the case box...but it's not hard to use...if you order the case and when you receive it you just slide off the top off the case, slide your phone in and slide the top off the case back on covering the top of your phone and push the power button on the case to charge your phone...and to charge your case back up all you do is plug your charger to it...but if your charging your case and the phone at the same time once you plug your charger to the case you will have to push the power button on and you will be... » Read More I not sure I wasn't paying attention they might have some instructions on back of the case box...but it's not hard to use...if you order the case and when you receive it you just slide off the top off the case, slide your phone in and slide the top off the case back on covering the top of your phone and push the power button on the case to charge your phone...and to charge your case back up all you do is plug your charger to it...but if your charging your case and the phone at the same time once you plug your charger to the case you will have to push the power button on and you will be charging your case and phone at the same time it's so easy you really don't need no instructions « Show Less
399330
I haven't had mine for a while now but I think I remember that you push in & hold the button on the top of the phone. I hope that works for you! :) Carol
1491563
There is a spot in the middle on the back of the phone. If you hold the phone at both ends and push in the middle it should pop off the bottom. Kinda if your bending it in half but DO NOT bend it to much and it should pop open the you pull it the rest of the way.
501961
The case had a real hard outer skin wich take a little force to remove it's ok it will not break. then there are 3 tabs you have to pop open after you get it tabs open put phone in case. Now put the case back together the outer case is hard ruber it will stretch push all the ruber tabs down and enjoy your new case.