This arrived in the mail today on hottest day of the year. It must have been 130 in the back of the mail carriers truck. Is the product still OK?
1640261
Yes SolMan636, they're fine. Other probiotics reproduce through binary fission and need to be refrigerated in order to put them into a dormant state or to slow down metabolic action while their `food' source isn't available otherwise the bacteria dies off. Refrigeration preserves them so you have viable bacteria in your supplement. But Bacillus coagulans survive with or without refrigeration because they don't use binary fission to reproduce. They use sporulation and the endosperms can lie dormant for a very long time. Endosperms have been found viable after being dormant for centuries in tough environmental conditions.
1640262
Yes SolMan636, they're fine. Other probiotics reproduce through binary fission and need to be refrigerated in order to put them into a dormant state or to slow down metabolic action while their `food' source isn't available otherwise the bacteria dies off. Refrigeration preserves them so you have viable bacteria in your supplement. But Bacillus coagulans survive with or without refrigeration because they don't use binary fission to reproduce. They use sporulation and the endosperms can lie dormant for a very long time. Endosperms have been found viable after being dormant for centuries in tough environmental conditions. Yes SolMan636, they're fine. Other probiotics reproduce through binary fission and need to be refrigerated in order to put them into a dormant state or to slow down metabolic action while their `food' source isn't available otherwise the bacteria dies off. Refrigeration preserves them so you have viable bacteria in your supplement. But Bacillus coagulans survive with or without refrigeration because they don't use binary fission to reproduce. They use sporulation and the endosperms can lie dormant for a very long time. Endosperms have been found viable after being dormant for centuries in... » Read More Yes SolMan636, they're fine. Other probiotics reproduce through binary fission and need to be refrigerated in order to put them into a dormant state or to slow down metabolic action while their `food' source isn't available otherwise the bacteria dies off. Refrigeration preserves them so you have viable bacteria in your supplement. But Bacillus coagulans survive with or without refrigeration because they don't use binary fission to reproduce. They use sporulation and the endosperms can lie dormant for a very long time. Endosperms have been found viable after being dormant for centuries in tough environmental conditions. « Show Less
1640263
I try to order supplements during the cooler months, but when this has happened to me they seem to work just as good. My guess is the potency might be a little less, but it shouldn't cause any issues. These are my favorite probiotics and seem powerful compared to most, so even at a lesser strength they are still the best in my book.
1911539
Ah,boy, that's a tough one.... Mine is fully exposed on a forklift and in the heat of the day the entire forklift is too hot to touch. It was 110* here yesterday, and I really try not to be outside working during the hottest part of the day... The steering wheel in my 09 Silverado gets too hot to handle if the sun is directly on it. I will try to check out the "heat" aspect of the knob today, and respond again...Ray
2042312
There are holes in the front for ventilation, so if there is a heavy wind and rain I suppose some mail could get a bit wet. My mailbox is hung next to my front door, with a normal 1 foot overhang for roof/gutters. I live in NJ where there is plenty of rain/snow, and I have never had a problem. My mail is always dry.
843334
Never. I wonder if yours got exposed to high temperatures in transit ? Just return for exchange.
1717618
I haven't stored mine in the heat, but I have had some that arrived melted together. It didn't impact the performance though.
773359
It shouldn't be. Really was couple of years since I bought it. Really helps on the heat
894697
Don't know if you received my update. I am located in South Florida.I doubt that it will withstand the heat. I received the lid, as it was missing, either in February or March of 2015. As of right now, the lid is warped, no longer fitting in the left front.
1031642
I received my order of Primal Defense which was delivered in my mail box. I didn't know it was put in my mailbox until the next day and temperatures are over 100 outside. My bottle of probiotics was very hot because it sat in a hot environment for 24 hours. Do you think that is a problem for the quality of the product?
1971243
The item can withstand mild temperatures for a few days, when it is sealed. We only ship these out on Mondays and Tuesdays so that the items do not sit over the weekend. We only ship them USPS Priority or UPS Ground. Especially during this time of year, we can safely transport this product by mail and UPS. During the summer, we use ice packs (with insulation) if the package will arrive in 2 days (either if it is sent by UPS 2nd Day Air or close enough to Chicago). If it will not arrive in 2 days, we do not ship it.
237921
This item is not cold shipped. As the item always is kept in climate controlled facilities with us and the shipping carriers. In the amount of time it takes to deliver, it will not affect the product.
1494934
Have used this product for many years. When bought locally it was and still is always on the co-op shelf, not refrigerated as stated on the box. Once I began ordering it through Amazon mine too travels long distances by who knows what means --- air, truck, postal delivery car? Never has a batch failed so I'd say no to "certain temperature".
2005792
They can't of course, especially when their workers are known to be dropping from heatstroke in non-air conditioned warehouses (a summertime problem they may have remedied). As for in-transit, it's best to choose one-day shipping for any vitamin product in order to assure minimum on-the-truck timing. Too, who knows what went on during the shipping of things to your local store?
1792237
The temperature of 105 is to hot especially if it just gets dropped off at the house, sitting outside in the heat will do the most damage. If you have it delivered where someone could bring it in right away, it should be ok.
216569
Dear Bonnie,We are happy to say that we do ship during the summer. Test results prove that the product continues to meet the label claim for potency which tells us that the supplements are able to withstand heat during shipment without damage. As long as you keep the supplements in a cool, dry place once you receive them, they will be fine.-Kally N
1343408
I'm sorry that I'm no help. The box is in my attic and it's like -16 degree here. Soooooo cold. I'll try to get there in a couple of days.
1355060
If sender location and wiring is correct, you may have a faulty sending unit or gauge. You can check by running the vehicle up to operating temp. and mounting a thermometer flat on bottom of transmission pan. If that reading is way less than what gauge says I would bet sender is malfunctioning. w. maples
588086
Bonnie, I'm sorry but we never have HEAVY snow here in Texas where I live. I have had one of the signal balls for about ten years....this is my second one, and the only problem I have had is "high winds" dislodge it once in a great while. My first one had to be replaced after many years because the Texas heat finally made the plastic break. I really love it though. I'm 86 years old and it saves me unnecessary trips out to the mailbox. Have a good weekend! Sue Milliron, Marlin, TX