Has anyone else had the problem with the water reservoir not fitting? I have to hold it in for the water to drain through.
1646102
No. It appeared to be ill fitting initially, however, repositioning it to snap in place solved the issue. Giggle it and pop it in!
1646103
I have not had this problem. I rarely remove the reservoir but when I do the power cord can get jammed when replacing it. I'm guessing this is not your problem but is the closest thing to your problem I've experienced. I did contact Krups with a problem with the lid and they sent a replacement fairly quickly, if you can't correct the problem contact Amazon or Krups directly.
1646104
The reservoir WAS difficult to install so I've left it in place and fill it with the pull out hose of the kitchen faucet. I've found this unit to be OK for a cheap thermal coffee pot (it only cost $42.), but it does have problems I had to overcome. The first time I filled it to the maximum line -- there was coffee all over the counter. The reservoir is larger than the pot capacity. I put a Sharpee mark on the fill indicator where I found the maximum to be. It is difficult to see the water in the indicator until the pot is turned on and activates the light. I now start the fill process and immediately hit the "on" button. The reservoir WAS difficult to install so I've left it in place and fill it with the pull out hose of the kitchen faucet. I've found this unit to be OK for a cheap thermal coffee pot (it only cost $42.), but it does have problems I had to overcome. The first time I filled it to the maximum line -- there was coffee all over the counter. The reservoir is larger than the pot capacity. I put a Sharpee mark on the fill indicator where I found the maximum to be. It is difficult to see the water in the indicator until the pot is turned on and activates the light. I now start the fill process and... » Read More The reservoir WAS difficult to install so I've left it in place and fill it with the pull out hose of the kitchen faucet. I've found this unit to be OK for a cheap thermal coffee pot (it only cost $42.), but it does have problems I had to overcome. The first time I filled it to the maximum line -- there was coffee all over the counter. The reservoir is larger than the pot capacity. I put a Sharpee mark on the fill indicator where I found the maximum to be. It is difficult to see the water in the indicator until the pot is turned on and activates the light. I now start the fill process and immediately hit the "on" button. « Show Less
1646105
We had to send ours to a repair center because we had coffee and water all over, they adjusted the tank, but it cost us $20 to send it.
1646106
Yes I had the same problem. The first time I tried to brew, only two cups went through and the coffee was cold. Tried once more holding the reservoir and no water would go through. Packed it up and sent it back after 2 tries.
1646107
Once you do it a few times it is easy. It helps to put your other hand against the inner surface below the coffee basket so you can press the water tank in firmly.
1646108
Mine stopped working after a couple of days so I returned it to http://amazon.com.
1646109
I discovered that you can fill the water reservoir by opening the round screw top at the top of the pot. Then I simply pour water into the hole using the coffee pot. No need to remove water reservoir to fill it. When you have enough water in the reservoir, simply put the screw top back in. It takes a quarter turn to open and close it. Check the water level on the side where the water guide is located.
1646110
No mine fits tight. Make sure you hear it click when you put it back in after taking it out. My wife had a problem getting it back in properly.
1503457
Not sure what tour question is, but am wondering if you turned off the water supply before installing. I've forgotten this step and had it leak. Once I redid the installation process, it worked quote fine. If that's not the problem, maybe it is a defective filter? Wishing you luck.
1592718
I do not have that in mine! It could be defective,but if it holds water and there is no leak,and the place is not thin then I would not worry about it.IT hope this helps!!
964573
You have to tighten up on it pretty well, or it leaks...I had to use a channel lock pliersto really get a grip...after that...no issues...Maybe after 50 gallons, you might try tightening up a little...see what happens...hope this helps!
1977004
Did you clean the machine well before you used it? Mine was a lemon and kept getting clogged we kept having to clean the trap and finally the water would not come out at all. I think this machine really sucks.
486114
I have the same problem. Did you end up submerging it horizontally? Does it work?
2258750
I don't use mine very often, but I've used it a few times at least with no problems. But a couple days ago I used it and I think I've got the same problem you are describing. I could hear that it was not working right and I could see that water was not getting sucked up. I picked up and reseated the water tank assembly. Then it worked fine again. The problem is, I had to do this several times as I cleaned our small living room. I hope this is not going to be a continual problem because the machine is very new and has seen very little use.
2002324
We use a turkey baster to suck the water out of the under-the-pot reservoir. It's just a crappy design. Engineering should never have let it out the door. We had 2 older models that didn't have this problem.
1801565
Do you have this model? If so why you a pump be sucking up water? If you mean you flipped the water bottle over and the water didn't go down maybe the bottom is full? Not really sure what your asking.
1110305
Sorry I've had zero problems with mine. You should be able to get replacement hoses. If it is the hose that split your water pressure exceeds the hose capacity and you would need to reduce it a little. If it is leaking around the connection try taking it off and wrap the connection with plumbers tape or apply plumbers putty and reconnect the hose. Hope this helps
1386261
I have not had any problem with mine. maybe try rinsing it with reasonably hot water and pumping hot water through it. I still am really happy with mine. good luck!
798670
The design of the water tank is poor! The front of the tank is much lower then the back and if you are not careful filling to the fill level indicator, it is easy to overflow in the front of the tank. So far, this is the only leakage problem I have had to date. JEG
1175631
It was an issue for me too. I tried putting the outside washer on the inside, but it still leaked....so I siliconed it to the top seems to be a fix
2186082
try removing the water bottle and draining whatever water is in there and start over. i have this water system and have not had a problem with it.
1609696
Hi Chris, so sorry you are having this problem. If the water is coming out from the bottom through the grid where the wiring is .... you can see it through the multiple little holes, it is defective. There are two "legs", one on each side to slide out and anchor the device. Please let me know what happens.
494068
I have not had this problem with either pump I installed. Possibly water is not staying in the line and the gaskets are getting dried out or your intake and overboard discharge are clogged and water is not flowing smoothly through the system or (if you have one) your holding tank is full so there is no place for the water to pump into...
1857001
don't worry about it too much you may need to check your assembly to make sure you assembled it correctly but it first its very slow to trickle the water through it so be patient . although it should have trickled some water through it in 4 hours so I would check your assembly and call the manufacturer they're really good about answering questions