After about a week the transmitter has stopped working. The mouse seems to still work, as its light still glows but the computer does not recognise it
1625039
I recommend you visit the Cosmos website, or look on a website for what to do, maybe you need to update your drivers.
1625040
I bought a red one and a white one and I threw them in the trash today. It's a piece of trash. I'll never buy another one. You're right the light comes on but the mouse does not respond to command. Can't really complain. You get what you pay for.
1324759
Underneath the mouse where you put the batteries, you will find the little black wireless USB. You will have to take the batteries out to retrieve the USB, then plug the USB into the port on your computer. This should resolve the problem.
1693455
Mine worked very intermittently. The transmitter was not received by the receiver. I contacted manufacturer and they said it must be metal near the transmitter. I removed the transmitter from the garage door, placed it next to the receiver and it didn't even work then. I moved the plunger and changed the battery. Still didn't work.
260885
Our mouse did not hold up either. My other Cat 'N'Mo0use was over 12 years old before the mouse disintegrated like this one. I can't figure out how to replace it either.
93880
If you find out, will you let me know? Since getting my new Dell laptop for Christmas, I've bought three (3) Microsoft mice. Each one failed after a couple of months, and I don't even know how to get Microsoft to honor its warranty. The problem seems to be with the antenna/sending unit - have relaced batteries in the receiver, but there's a tiny light on the antenna that doesn't light up one day, and then you're toast. I love these things when they work - am tearing my hair because the third one died last month. Good luck.
1196655
Sadly it's probably dead. These things do wear out after a while! Try it on a different computer, but it's likely just done - sorry! :(
1163227
I would like to be able to say I could help you, but the keyboard only worked for about 3-4 weeks for me. It kept acting like the batteries were going bad or that the transmitter for the USB was skipping. The keyboard had very delayed typing responses. It was a good idea if it had worked.
1638877
How long have you had the mouse? If you recently purchased it -- especially if from Amazon -- I would return it and ask for a replacement. It sounds like you're either having a problem with the actual mouse or with the driver.Just out of curiosity, what Windows operating system are you using it with?
404874
Same thing happened here, i tried uninstalling the drivers and that did not work either. This is the second time i bought this mouse and it just died after 2 months. The crazy thing is that it still lights up! like they put more work into the lights compared to the functionality!
808093
Check your control panel to see if it's still recognized. I've noticed that it always needs to be reawakened by pressing the trigger before anything else will work, but I'm sure you've tried that. The best way to know if it's alive is by seeing if it will work with any other computers. Of course, it also has a rechargeable battery.
1932635
Since my HP wireless keyboard and wireless mouse, along with the tranciever have been complete and in good working order I have not been confronted with this dillema. But I am sure if you get in touch with HP they can offer replacement parts for any broken parts of their products.
1163971
My transmitter is broadcasting from my computer, I set the volumn on the transmitter in the middle, maybe just a little right, like 1:00 position, then I adjust the volumn on my computer higher, works for me
1720470
The light does stay on to let u know. But it didn't work for me. I still have mine plugged in and I still have a mouse problem. They just wait until night time now to come out and ruin stuff.
800599
I'm not sure, however this transmitter only lasted 1 week before it just decided it was not going to work anymore.
2077197
Yes. Although I would seek another mouse as mine stopped working a week after I purchased it.
615943
Mine doesn't work at all, whether I install the receiver it before or after I turn on my computer. This mouse is just a fancy-looking paperweight.
2133077
No! if you have a wireless mouse plug the transmitter/receiver into one of the USB ports on the computer!