the device worked well but i lost the small magnets that go in the ear what should i do ?
1632659
How did you loose? Did you look hard for them? I know it's silly to ask... But otherwise I see you having to get a new set.. I know uou have the larger one but I haven't tried putting it in.. I'm sure it will work just as good if not a lot louder.. but don't know if it would be comfortable or how safe.. remember the larger the magnet the more it will react to magnetic fields in it's reach.. I know u could hear the magnetic fields from devices and motors with the lil ones.. soo I could imagine that would be amplified.. you can look around and see if you can order replacement magnets, but the wait might be as long as the device itself..
1632660
How did you loose? Did you look hard for them? I know it's silly to ask... But otherwise I see you having to get a new set.. I know uou have the larger one but I haven't tried putting it in.. I'm sure it will work just as good if not a lot louder.. but don't know if it would be comfortable or how safe.. remember the larger the magnet the more it will react to magnetic fields in it's reach.. I know u could hear the magnetic fields from devices and motors with the lil ones.. soo I could imagine that would be amplified.. you can look around and see if you can order replacement magnets, but the wait might be as long as the device itself.. How did you loose? Did you look hard for them? I know it's silly to ask... But otherwise I see you having to get a new set.. I know uou have the larger one but I haven't tried putting it in.. I'm sure it will work just as good if not a lot louder.. but don't know if it would be comfortable or how safe.. remember the larger the magnet the more it will react to magnetic fields in it's reach.. I know u could hear the magnetic fields from devices and motors with the lil ones.. soo I could imagine that would be amplified.. you can look around and see if you can order replacement magnets, but the... » Read More How did you loose? Did you look hard for them? I know it's silly to ask... But otherwise I see you having to get a new set.. I know uou have the larger one but I haven't tried putting it in.. I'm sure it will work just as good if not a lot louder.. but don't know if it would be comfortable or how safe.. remember the larger the magnet the more it will react to magnetic fields in it's reach.. I know u could hear the magnetic fields from devices and motors with the lil ones.. soo I could imagine that would be amplified.. you can look around and see if you can order replacement magnets, but the wait might be as long as the device itself.. « Show Less
1632661
Buy one small magnets, sold here at amazon.com and pequenes imanen very similar
1632662
Mate, doesn´t matter if you lost it cos this thing does not really works, the volume is too low, even if you put deep down in your ears it doesn´t work. Right?
1880480
Thanks, I'll check the packaging materials again to see if I missed it. If I can't find it, can I just get a replacement at Radio Shack?
2125419
It appears from looking around the web the only replacement parts available are the "enhancers" (ear buds). No luck on loops, I did find ear "hooks" for Bluetooth devices and other headphones though. The only option I would have in your shoes would be customer support and try to work with you to get your replacement parts.
1852614
Although our cord feels loosy-goosey & can be a pain (any movement of the unit causes the magnet to drop), it sounds like there's a problem with either your cord or the unit itself. Maybe you could contact the company for a different cord?
1130190
Diego,It is all one piece. audio jack, and the hold switch which is next to the audio jack. You just need to release the small flip that holds down the ribbon and its contact points.If you haven't already, check out youtube on replacing set up.if you never done one, watch the clip, will give you the ins and outs and how to take part.I did mine with little problem. but thanks to the clip. also you need some small tools.One area you might do first is make sure you headphone/earbuds are good.I did mine and still had problems only to find out it was the head phones.hope this helps, contact me again if you need to.merry christmas.Joe Diego,It is all one piece. audio jack, and the hold switch which is next to the audio jack. You just need to release the small flip that holds down the ribbon and its contact points.If you haven't already, check out youtube on replacing set up.if you never done one, watch the clip, will give you the ins and outs and how to take part.I did mine with little problem. but thanks to the clip. also you need some small tools.One area you might do first is make sure you headphone/earbuds are good.I did mine and still had problems only to find out it was the head... » Read More Diego,It is all one piece. audio jack, and the hold switch which is next to the audio jack. You just need to release the small flip that holds down the ribbon and its contact points.If you haven't already, check out youtube on replacing set up.if you never done one, watch the clip, will give you the ins and outs and how to take part.I did mine with little problem. but thanks to the clip. also you need some small tools.One area you might do first is make sure you headphone/earbuds are good.I did mine and still had problems only to find out it was the head phones.hope this helps, contact me again if you need to.merry christmas.Joe « Show Less
2055102
I would try sending them a letter to their address asking for a replacement, or bring that cord to Radio Shack to see if they have a similar cord, but should it cost more than buying another headphone set, see what's the better option, I would not pay more for the cord than the whole new set.
2081681
Go to the sennheiser web site and look for replacement parts. I think they supply the the parts your seeking with the mess covers for the earbuds.
62447
I had the same problem. There is a piece of orange / amber colored tape that covers the mic on the new board. Once you remove that, you should be good to go.
1907115
Same thing happened with ours, and the plastic started to crack and fall apart. We do not know of any replacements and ordered new headphones.
1232778
It's probably either a broken piece of the cross-over or the built in amplifier. There should be no internal movement of any type what so ever!I recommend you ship them back for replacement and or repair. Sincerely, Steven Level
840084
What screws you talking about? I have one remote control which the sound mute button pop out and lost. Because of that I bought another one. If you email me your address I am going to send you my old one you could use it as spare parts.
57915
Try this: http://cheap-r.com/shop?q=in+ear+replacement+tips&q2=0skibcjitA!!&i2=&q3=0skibcjitA!!&g=18911391&w=in%20ear%20replacement%20tips&t=b&gclid=CIjQgt7uwsACFU2RfgodEH8ALA
1526937
I don't believe you can replace them. They appear to be built in to the headphone. The only way possible to do so would be to completely take apart the headphone
2205094
Make sure you have magnetic track installed on the opposite side. The magnet should connect when the screen is closed&#128512;
1717749
You could have chosen a wrong size ear tip [the white plastic thing as described]; try the rest that supplied with the device, there are five of them in different sizes, one of those should fit you well
851054
Min broke recently and I bought (12 Pc Lg Hbm255, 260, Lg HBM 280 Ear Hooks / Foam Buds Repair Set Compatible (3-black, 3-translucent Ear Hooks & 6 "Foam" Ear Buds) By Gadgetbrat®) as a replacement. They tend to be a bit smaller and are more loose on the unit but work okay. at least there are 6 of them so when another breaks which is inevitable, you have a replacement handy and don't have to go days without. There are other replacements available on Amazon.com but these were the least expensive.
190238
I have the same problem. I had to go back and use my long cord earphones because of that. Let me know if you find out the warranty. Thanks - Kendal