I have tried all your directions and many other suggestions I've found online to get my MP470 to recognize these cartridges. Nothing works.
1629659
What exactly is the issue you are experiencing? Please advise with the codes on the cartridges received and whether the fit your printer, as the ones you ordered are the correct one for it. Please contact us and if all the troubleshooting failed, we will proceed with the replacement instructions accordingly.
828383
I think your second cartridge is not working. I had the same thing happen. I just ordered a new cartridge. Hopefully the next one will work. Or I will be returning it.
1190154
I had the same problem when I bought the non-HP cartridges. I sent them back and got a refund.
2104839
These cartridges all have small id chips that allow the printer to recognize them. Have you ordered the correct cartridge for your printer? I have used these for years and every one has been recognized by both of my inkjet printers with no problems.
1444042
My printer did not recognize them either, I would send them back or recycle them. They just don't work and the instructions provided had no effect.
2130224
When I purchased this brand the reviews says that it may take a few tries to get it to work. I had a cartridge that did not work, and I removed it and put in back in and it worked.If that does not work I would contact the seller for a solution. Hopefully, this works. :)
1967093
Yes my computer says that it won't recognize the cartridge or that it is low.
995437
They did not work in my mfc-j475dw. The printer would not recognize any of them.
52000
it would not register and would not print . i followed the directions but do not have much patience so i purchased a new cartridge hope this helps Rick
1632018
NO! I too bought both a pg-50 and a cl-51 because of the high compacity ink. Now I have two high compacity ink cartridges that do not work in the Cannon MP470. Money down the drain! :(
1936086
Yes, we can provide you with appropriate troubleshooting. Before we proceed, we would need the codes on the cartridges you are having this issue with and if the correct cartridges were received. We may be reached on 1 866 787 1223 - kindly contact us and we will do our best to rectify the issue. We will await on your call.
1667135
That's the printer I have and to be honest I haven't even used them yet. I bought them for when I run out on the cartridges that came with it and I haven't yet. When I do use them I will let you know. They look like they are the same shape as the originals so I think it will work, it just looks generic.EDIT: I have the MG5320, sorry.
847078
I had that happen. I had to take the ones out I had in. put different ones in. Then later when I put the original ones that didn't work- they worked. It had something to do with how the cartridges snapped in.
268222
My cartridges were the same,and were not recognized. My printer is a wf-2540.I tossed them in the trash.Bought epson cartridges,and everything went well.
906430
The same thing happened to me. They are the wrong cartridges. The sensors are either incorrect or defective.
1936025
Hey joenaples,did you try removing the cartridges and put them in back?when doing that press each cartridge firmly near the lock until you hear a click for each cartridge,the chip on the cartridge's has to ground properly for the printer to recognize it,worth a try,it works for me..
995436
They did not work in my MFCJ450DW. Received error message that says it cannot detect ink.