I bought five of these and the first one i've tested the drive shaft spins without the internal rollers. Is it a defective pump, or is there a fix?
1616594
Out of the six I bought. Only 3 worked for more than a week. I bought some tom's aqua lifters to replace them. Not as accurate as these. But when hooked to a float switch. They work great
440928
Sounds like it needs to be cleaned. Follow the directions for cleaning that came with the pump, and go through the process twice. Good Luck! I've had the same problem after several years of use at which point the pump just seems to wear out.
1810054
Check to make sure it is spinning freely and the nozzles aren't clogged. If it works, something else is the issue.
1827751
It hasn't happened to me, but I would guess that the pump will continue to run "dry". Probably not a big deal for short periods of time, but could accelerate the wear on the pump.
1050678
Mine personally has never done this, but it's possible I might have just got a good one. I also bought mine a few years ago, so maybe they updated something on the pump recently that didn't improve its performance? Did you try swapping out the oil? Maybe you're getting pumps that are coming with expired oil?
796043
Did you check The shafts? Maybe the problem is some shaft is a little bent, not the motor.
724555
Sorry to hear that you are having issues with your pump. We have found that the impeller which is held in by a magnet can become off balance. There is a quick fix for this problem. If you look on page 9 & 10 of your manual there are instruction on how to take apart the pump. If you no longer have your manual you can go to www.pioneerpet.com and go under instructions/products and they will show you how to take apart your pump. When you do this and remove the impeller after you put it back in give it a few spins this will help it stay in balance. You should be doing this once a month when you change your filters. You can contact us at tina@pioneerpet.com or by calling 262-376-0768 Sorry to hear that you are having issues with your pump. We have found that the impeller which is held in by a magnet can become off balance. There is a quick fix for this problem. If you look on page 9 & 10 of your manual there are instruction on how to take apart the pump. If you no longer have your manual you can go to www.pioneerpet.com and go under instructions/products and they will show you how to take apart your pump. When you do this and remove the impeller after you put it back in give it a few spins this will help it stay in balance. You should be doing this once a month when you... » Read More Sorry to hear that you are having issues with your pump. We have found that the impeller which is held in by a magnet can become off balance. There is a quick fix for this problem. If you look on page 9 & 10 of your manual there are instruction on how to take apart the pump. If you no longer have your manual you can go to www.pioneerpet.com and go under instructions/products and they will show you how to take apart your pump. When you do this and remove the impeller after you put it back in give it a few spins this will help it stay in balance. You should be doing this once a month when you change your filters. You can contact us at tina@pioneerpet.com or by calling 262-376-0768 « Show Less
1212507
This happened to a friends pond filter once. It just stopped working after a long while of working fine. Seems the impellers magnet can somehow become demagnetized. All she did was buy another impeller assembly that fits the model and presto, back in business.Luckily, this alternative was better than buying a whole new pump and showed me something to remember in the future. I bet if you have your own magnetized/demagnetizer you can even do this yourself though I haven't tried it.
1906277
This is a pretty simple device, and I have not experienced anything like this. Assuming that your water supply has a constant pressure, I would suspect that the pump may be failing and is "locking up" intermittently. I would check and see that the hose from the water supply is not kinking and the hose to the nozzle is also not kinking, though either of these would be fairly conspicuous.i would think. The first one of these I bought failed completely after about 8 hours use, I returned it for a replacement and have had no problems with it.
2051565
Probably sucked up something in the roller. When this happens to mine I stop it and restart, usually all is well. Hope this helps
493909
Check and make sure the valve is open all the way so the manifold gets full flow and make sure there are no leaks or cracks and the mister nozzles aren't clogged up , mine works great but the nozzles occasionally get plugged up with alge.If that doesn't work .....maybe a bad pump ?
1328923
Sounds like it's defective. I would contact the company. Mine works pretty well, tho I haven't used one in this price range before. The attachment of the brush to the motor sometimes vibrates loose while in use. I bought a couple of extra brushes so hope the unit lasts a while. The included travel brush is less robust, but performance is ok.
1155886
There are at least three possibilities. First there is an o-ring seal that could be damaged or missing. Second, the pump may not be completely pushed up inside the skimmer housing and the twistlock ring completely locked. Lastly, the skimmer housing does crack and may need to be replaced.
539623
Hi, just be aware that it may fail also with little use. As soon as my warranty was out, my pump failed. They replied to my Amazon review that they'd exchange it but then only offered a discount. Not an honest company.
903101
Sounds like it is broke to me. My rollers works just fine. However, I was very disappointed with the performance. It took longer to cook on the HDG150 then the time to fire up the BBQ and cook then. My hot dog cooker has been used only twice, and may be donated to Goodwill soon.
1606465
Does anyone know if the pump problem has been resolved? Was there ever really a problem, or was it always a combination of air bubbles and/or clogged needle?
386686
Gee...sounds like a faulty product. Shouldn't do that. Try a tiny bit of cooking oil on the gasket that is on the pump and see if it's just a dry gasket. If that doesn't do it...return it.