I just recieved this product & its thicker than regular lotions & im not able to pump it out. What do i do?!
1637611
good afternoon well the only thing than you have to do is turn the cover because it has a stamp for that reason you can not use the valve insurance usually is at the base of the valve
1140539
I think there might be some mistake somewhr. This is an amazing lotion and my entire family loves it. May be you can ask them for replacement. The lotion is not very thick.
1896852
Like most every other kind of pump, it needs to be "primed". I got mine to work by repeatedly and briskly pressing it down. It may also help to prime it with a lower viscosity fluid like water first, then refill with the thicker lotion or soap product.
2024470
I've never had a problem with the pump not getting lotion out. When the bottle is new it takes quite a bit of pumping to get the lotion to come out, but after that it works every time. It's thicker than other brands of lotion, so it takes a bit more effort to get the lotion up the pump (kind of like how it takes longer to drink a milkshake through a straw instead of water/coffee/soda/etc.).
2266552
Hey...same thing happened to me. Shake it to 'fluff up' the down. Puff it w your hand too. I did that for about 10 min. Mine ended up expanding. Mine is actually too warm for me. I have to run the heat down 4-5 degrees more than I used to.. but then I don't want to get out of bed in the am. Good luck w it...should be fine.Morrison
1708415
You need lotion, and it really has to be moist. I put on aveeno and add water to it
2266554
Hey...same thing happened to me. Shake it to 'fluff up' the down. Puff it w your hand too. I did that for about 10 min. Mine ended up expanding. Mine is actually too warm for me. I have to run the heat down 4-5 degrees more than I used to.. but then I don't want to get out of bed in the am. Good luck w it...should be fine. Morrison
1660863
My advice is to add two bags and wait to see what the reading on the pump is. I added three 4olb. bags and it was too high so I had to drain 20% of the water and refill. However this did solve the problem and I have not had to add anymore salt all summer. I love this product!!! Clean pool all the time. All I have had to do is clean to cooper device once by soaking in vinegar! Easy!
1975715
No, at least not the one I bought. It could go through a pump I think BUT it's a bit thicker. I just scoop it out with my fingers...it's more a cream than a lotion. It is really nice stuff!
917504
Mine is more of a soupy lotion, too. I'm using it as is, but would prefer a cream consistency.
2256882
It sounds like you had a defective product in both cases. My product was thin like a serum, but I have never had the experience that you had with it. I have used it over a year, do 4 or 5 pumps to cover my short curly hair after shampooing and conditioning my hair. But I also use other products with it. If you don't like this product, I think you should try others to see whether you get a better response. As for me, I am staying with it--keeps my hair from getting frizzy.
846265
You press the pump once into your palm and spread it in your hands. Then rub it over your exposed skin as if you are putting on lotion...arms, legs, tummy, back of neck, etc. I hope that helps.
1901578
i have it and havent beeen able to squeeze up either, im super dissapointed
1927584
Try wetting it with warm water and sliding it onto the bottle, I had to do this, and I left it on to stretch it out, it wasn't easy, but it did finally work! Good luck!
1673138
Did you try "authentic-skincare.com". I just read about the product, decided I wanted to try it and ordered it from Amazon. I'm still on my first pump and love it so far. I plan to reorder.
1576380
I only use under!Do you have any problem with the pumps on Skin Medica products?
2175471
Just got mine today. Got the pump, that I love! Will be mixing mine with moisturizer. Can't wait! to try.
1205470
There are a few ways of looking at this. One is how sensitive is your skin feeling? Is this a sunscreen you normally use? If so make sure your not swollen or overly red for you may pay for it later. Second you could wear a hat until your skin settles down some then try it. Then last if your unsure call Dr. Online and I'm sure you will get an answer your seeking without any wonders. Good Luck!