My removable part (the face) on/off is not working. How to test it or to buy only the face?
1621746
Hey man sometimes they need to be reset take off the face and push the little reset button on the deck and you should be good as new( like you will then have to reset all your presents) hope this works
1621747
Remove the face and press the small "reset" button you find behind the face on the radio and the radio will wake up. It happens only occasionally that the radio "goes to sleep" like that.
1621748
Have you tried the reset button i know that sometimes you have to reset the radio to get it to work again it has happened to me before give it a shot...
1098589
Yes. There are two screws ar the bottom of the face that need to be removed and then you have to hit the open button and you will feel the release lever behind the face while it is open. Once you remove the face, the mechanism will retract. .
751775
the whole head will come off. Pls check if you own the exact model. If it is not exact model you cannot use this.
1497333
I've had the same problem. At first, I took it out and put it back in but after a few times of doing that, it didn't work any longer. I also tried turning the switch on and off and that worked at first, but alas, no more. For this much money, can't Mattel get it right?
1970151
When I received mine, all I did was plugged it into the computer, I was not on line, just my face page. Good luck. Ed
1568126
Have same issue with posts on panel cover also snapped. Original switch works but dropped down and hard to use buttons. Good luck, Jeremy. Please comment if you find part name or ID and if you find a source; I will too. Best!
1870588
Linda, I threw mine away after 2 weeks having it. It never worked right and I felt it was a scam. It was to cheap to send back and get a refund so I just threw it away. My advice, buy a new one if you feel it works well. I would pursue other options because I don't think you can get the part. I wish I would have kept mine so I could have sent it to you for FREE.
1688014
I just push the on button and it comes on. Maybe yours is defective. I would contact seller.
2264329
Mine is fine without the face plate. It might be different depending on the camera. Either way it's a worthy investment.
1198870
It is silent. I have since noticed something else. The face plate keeps falling off as well.
909275
Hi I just popped the cover off to check and I am 99% sure that you cant take the cover off because it appears to be glued to the back of the faceplate of the case.
339950
The easiest thing to do is open up the screen encasing and check the back of the actually screen. Make sure the model is the same and the number of pins are as well
2100204
Yeah there is a little button on the top corner that removes the face plate.
1746173
hi jhon when you take your faceplate off theres a little circle to reset the deck use a ink pen tip & push it in... if that doesnt work i would unplug the wire harness and plug that back in... or your sorce button turns the deck on & off by holding it in for a few seconds try that... if this all fails kenwood has a one year warranty send it back the will fix or replace it buddy ..good luck ☺
1483024
That's what happened to mine, bottom half wouldn't respond. (Below the crack). I bought a new bezel also, well worth the $15 for the hassle factor. Watched some you tube videos and I was back in business. I also bought a new video cable as I read they are so fragile, it was about $4.
634270
On the top of the faceplate (the swappable ones, black is default), use your nail or something strong and thin (a coin/screwdriver) to slightly lift it up and then pull it off and put the new faceplate on by aligning the small tabs with the corresponding holes
979701
We just needed the face plate to be replaced so so already had an original one there. Sorry couldn't be more helpful.