Mine won't uncork any more. It's goes in and spirals back out. Help?
1634748
I've had this happen too. Opening and closing the opener and going through some simulated removals usually puts the unit back in sync. There's a pin that locks and unlocks the spiral that gets out of sync.
1802044
The friction-y stuff inside may have just gotten a little tacky and doesn't want to let go, I'd say just pull it apart slowly and forcefully. If it breaks, I truly apologize. Maybe you have a defect(?). If so, I would contact the manufacturer.
1636512
It's probably just stuck. Pull the round knob gently and it should come loose and work fine.
1934257
Hi Sam, I had a similar situation with mine. I noticed it was getting a little loose. I opened the jaws of the pliers all the way and placed the head of the rivet on my vise and used a large centerpunch and "re-peened" the rivet. Since it is a stainless steel rivet it worked very well and hasn't loosened back up since then. You just need to make sure the centerpunch diameter is large enough so it won't just hit the center of the rivet. Hope that helpedKevin
474726
That happens when the lid gets misplaced... try rotating the lid... works for me..
590841
Put a little cooking oil on the gasket when you put it in and it will come right out. It also helps to push the button to relieve the pressure. If it's really stuck, dismount it from the faucet and you will get better leverage. Hope that helps.
402602
Turn it counter clockwise. If it sticks continue to turn and gently pull up. Once the plastic lid is off the stainless part should fall out. If not just tap it. Peter
2016077
I usually shake it a bit to get it out. I have found though after time of using it that its quality of use has declined. I am not sure why, but the stuff gets trapped and its not coming out like it did before. Not sure why. I am going to contact Ozeri to replace it. They have great customer service.
606031
Mine did the Same thing. If you open it careful you can just push it back out
1071214
I have the same problem. There doesn't seem to be a solution to keep it from slipping out without limiting the function of the drawer. Just open it carefully.:)
882102
I have not had to deal with this type of problem on my 'Stik', but will certainly check that the knot on the bottom of mine is secure. I would suggest calling Fiskars directly, and speaking with one of their customer service representatives about your problem. This tool is still one of my favorites, and has served me well !
1297545
I think it's just stuck. Your going to have to carefully squeeze it back in where it rotates
2145842
Just twist the circular part on the side and it'll eventually release. It should just slide right out.
609452
I had the exact same problem! I finally just pulled the handle straight out with pretty strong force and it came out. Good luck.
752096
Same thing happened to me. They had this plastic holder stapled on the back part of the drawer and it was loose when I got it. So hopefully you didn't throw it away. I had to screw it on myself. I sent a complaint, but never got a reply.
133274
I had the same situation with mine. I left mine unrolled for a year and it never went away. Waste of money.
2183621
You have to unscrew it like a top. Hold the top grooves with your hands and twist it off, hope this helps. I've had mine for nearly 3 years and it is just now falling apart, need to buy a new one!!