my power just went out, and the cyber power adapter beeps for about 20 seconds then it went off. How can I tell if this is charging?
1633845
The power button LED should be illuminated a constant green when the unit has normal power and is charging. It should last at least 8 minutes under half load (lasts a lot longer for me because I don't have it nearly at half load). If yours beeps rapidly (every 1/2 second) right when the power goes then your battery is probably bad and you need to get a replacement from the manufacturer. You can test this by just pulling the power cord out of the wall while it's under load (make sure the equipment plugged in isn't critical).
1633846
When the power goes off, I can tell you, most assuredly, that the unit isn't charging, it is doing the opposite, it is providing power. Depending on how much load you put on it, it is supposed to provide enough battery power to shut down your sensitive electronics safely. It will beep to let you know you are using up your battery power. If it is similar to other UPS's I've had experience with, it will beep more frequently until it sounds a final long tone telling you it will have to shut down. At least that's the way our APC units worked on our workstations when we lost power. I only saw my Cyber Power kick in once, for a few second interruption, so I don't know what it looks like when run until drained.
1633847
The unit has a Green Power Light when charging, also how much of a load do you have connected?
1633848
You should have installed the Cyberpower software (connects to the UPS via cable). It will tell you the battery charge level and the number of minutes the unit with stay on.
158944
The battery is severely discharged. You have only about 2 hours or less left of the charge. Connect the Power Supply cable to the Charger/Controller's Power Input Jack.
249213
It could be defective, however with no information as to how it is connected, that would be impossible for me to determine. Try connecting the device to a different usb port on the computer. I have mine first connected to a "powered" usb hub and from there to a port on the back of my PC. That way batteries are charged regardless if the PC is on or not. In most cases if the device is plugged directly into the PC, power to the device is also turned off and not charging the battery when the PC is off. Hope this helps.......
1976254
I can't answer your question , mine was charged up when I got it. I haven't used it very much, I've had it a couple of months and it still seems fully charged.So I put the charger on it and it doesn't beep at all it just has a little red light that blinks as it charges.
2154478
bummer. are you sure the electrical outlet you've plugged the charger into is working ok?
1359249
I've charged it while I have something plugged into it. I don't know 100% that it was actually charging the Jackery, but it charged my devices.
763600
Mine is doing the same thing. Right out of the box. Not sure if it's the charger, the battery or the charge port. Neither USB nor the main adapter charge it at all.
659405
Are you trying to charge the PowerBot or trying to charge a device from the PowerBot? You need to change the in put and out puts for these two different tasks. When I received my unit from Amazon it had a charge not full but the Blue light came on straight out of the package
575916
Plug it up to charge. You will see the back lit light comes on and the graph that shows it is charging, and it does beep. This unit will stop charging once the charge is complete. Mine took about 26 hrs. to fully charge. Try letting it charge for a few hours, could be that your unit came without any charge.
1790311
If being charged by AC there is an auto shut off. If plugged into a DC power source you have to monitor the charging by eye.
253604
Try different chargers. If it is all the way exhausted, plug it in and wait 20 minutes or so. Sometimes it doesn't respond for a while, until it has a little bit of charge. Good luck.
708623
the controller has to be plugged in to the cpu usb adaptor/receiver with the b- charging cable and the controller to charge. if the controller is not charging then the battery is no good, or the controller is broking you need to get a new controller or replace the battery, that is if you can replace the battery.I hope this info help you.
1786861
Unplug the power adapter from unit, leave it unplugged for about 5 mins and plug it back in. This procedure has worked for me
579525
It depends on how much of that 510watts you're using according to cyberpower you have 10.4 Minutes when using 210 Watts, and 2.15 Minutes when using 425 Watts and probably 1min or less if you're under max load The power went off at my house recently for a couple minutes and before i could shutdown my htpc the power came back and my htpc never shut off Mind you my htpc is using a 600watt power supply but computers don't use the full wattage, especially if it's idle
849247
Sounds like you might have a dud...if your outlet is on. Bad power supply or something in the charging process...
2215321
Absolutely, I had the exact same issue, both the supplied power adapter and a back adapter failed. I bought this one and it's charging since then. I would recommend trying this.
528809
The problem isn't the USB cable its the power adapter. I tested first using the one I have for my phone and it charged. Wound up picking up one for 10 dollars at Walmart. Just check the amps on any USB wall plug as long as its 1.5 amps or more should be fine