Hi I received the eye-vac for Christmas was excited to try it. Plugged it in turned it both auto and on and it doesn't work. Any suggestions?
1638280
Humm I didn't have that issue. When it's on auto did you make sure the light is on, doesn't work if the light isn't on. Once hair is brushed up to the sensor it sucks it up. When on manual the push button should work. If not then maybe it needs to go back.
1851878
I think I solved it. Once you clean it as the manual says you need to reset the system. With it plugged in but NOT turned on, put a paperclip or something in the reset button and press the (I think) Timer button. Should work then. The reset procedure I just described is in the manual right after the cleaning instructions.Thats funny V. Montez, I did the same thing - put it away for a cpl months and finally decided to tackle that damn blinking red light. Its all working well now!
444079
I had the same thing happen a year ago, the beater bar stopped working. I called the customer service number and they said to push down the reset button, which I did several times. Then they said to take it to Sears for repair. When I took it in, the lady working tried to sell me a refurbished model, saying it was cheaper than having mine worked on. I decided to try a couple of vacuum repair places in our area. Both said they would not work on that model, although one of the stores had a refurbished one. I bought the cheapest vacuum that WalMart sells while I decided what to do about my expensive, Consumer Report-recommended Kenmore vacuum. I'm still using the WalMart one!!
1061316
I'm having the same problem . Don't know why . Just bought last year. Not happy with product, seems like the hose isn't long enough. Tried with regular vacuum hose and it worked a lot better but not great . Found it easier to just do it the old fashion way.
1694081
I'm sorry, but we've only been using it for about a week. I can say that in the last week, we have had that same issue. I was hoping it was just am issue with the vacuum getting to know its surroundings, but it seems like that may not be it.
1897943
The indicator lights are very bright and if you're sensitive to that try applying a piece of black electrical tape over the light. I have the same problem with a B&D hand vac.
99227
I had mixed results with this product, but you should only have to run it once in order to clean the the cd eye. Good luck
1499832
I am guessing something is missing. I have had two of these vacuums and never had this problem. You may want to return it and let them know it is defective. Hope this helps.
2134059
I'm sorry,but I haven't used the hose. I bought my Kirby refurbished and when I had a question, I called the business that refurbished the vac. They were great. Answered quickly, made suggestions and solved my problem. Try calling whoever sold yours.
636489
I don't believe so--it seems to be really far up inside the vac so perhaps if you took it to a vac repair place then perhaps.....but the vac is really not that expensive so if it isn't working, I'd look to just find another inexpensive replacement.
1587112
if possible put the vac outside and connect thru an open window with an extension hose. Otherwise get an add-on fine filter for your vac. The dust can be phenomenal otherwise.
725499
I never got mine to work at all, so I returned it immediately and bought the MSC Joie Kiwi Colored Oil Mister at Marshall's. That has worked ok for me for the past 2 months.
1260675
I wish I could help you. I was happy at first bit since it hasn't worked properly.. It keeps going red like there is something bad in air but it won't stop. I have gone to several shops to help but no one knows how to fix it. I have since been looking for a new one.
2199010
Check the electronic eye on top of the light. I had a similar problem and it was the electronic eye. I bought a replacement at Home Depot for a little under $10 and that took care of it. Hope you can figure it out!
1869033
On my sweeper the wand has suction all the time. I didn't do anything to turn it on. Sounds like something is wrong with it so call Dyson.
1832196
Same thing happened to me. Maybe not after 5 seconds every time but it never stayed on for long. I replaced it with a Black and Decker that is 100% better. Stays on, good battery and better suction.
748798
It depends on how your vac is wired. It's designed to turn on upon insertion.