I have had this about 10 months, product stopped working now all together, nothing helps, looks like others have failed, ANY HELP FROM MFG?
1628831
Yes, you can call Rodann directly for technical assistance and/or warranty replacement at 800-366-7010. They have a 1 yr warranty with Proof Of Purchase.
1628832
Ours is working good but we need to change the battery quite often. We did have trouble with it after a really big storm. It was wet inside so we dried the insides out and put water proof tape around the outside where it goes together and we haven't had any more trouble.
1998221
Good luck! Ours stopped working after less than a year. I contacted the company but never heard back.
1839494
Sorry, mine just stopped working pretty sooner after purchase. Took it to designated repair shop, no parts available. Greenworks sent me another model for replacement, no problems so far, better design.
509853
It happened to me also. Sorry, no solution. If you want to try them again, I suggest purchasing an extended warranty from some place like best buy.
1591167
Mine have been in for 6 months and still working. Use some Duracells to prolong the operation of this unit. I hav e ought a few of these types and like this one the best. GOODLUCK
1362567
Mine died (the USB) and I sent it back for replacement. No problems since. That has been 6 months ago. I think they had some issues that may have been corrected.
1216488
I have no solution, however mine eventually just quit working and I could no longer use it.
1588496
Sounds like it's a dud. I have a lot of these and, fortunately, have never had a problem. I'd contact the seller and ask them to send a replacement. Good luck.
970363
I'm sorry. I haven't had this problem. Mine has worked fine. I would contact the manufacturer.
664238
I would get in touch with the company that made it and see if you can get another..... or they can fix it....for free...... it should not stop working in a month or so .....they need to make good on it...or they can send you another one...... and you can send that one back......vince
230928
I have never had that problem. If it's truly only been a few months, I'd go back to the manufacturer for a replacement. Good luck to you!
429531
Mine is working fine so far, had over a year. I suggest you contact the company and they should replace it if it is only 2 months
965301
Same happened to me, I called customer service and they said it was out of warranty. I lost my money buying this brand. I'll never buy anything from them. I see is a common problem.
865954
This seems to be common with these things. They work great for a month then just stop functioning. Same thing happened with mine.
1516951
The same thing happened to me, and I called the manufacturer. I got zero response, so I hope you have better luck. I had only had the machine a few months when it gave up.
926930
I forgot about the warranty period, might want to check the vendor. But I didn't count the warranty by the time of purchase. It looks to me like a "hit or miss" thing. If it works, everything will be rosy, if not ask for a refund. At least mine is still working after a year. Good luck!
500470
No, I've never had a problem with this machine (so far) Maybe it is just your machine and you should ask the mfg. to replace it? I'm sorry to hear that you are having problems.