What's the warranty on this? I purchased a few in Aug 2012 and I gave all but 2 to my family members. I kept 2 of them and now they aren't working.
1612147
I don't know anything about warranty. Can you share why they are not working? Thanks.
1612148
I'm not sure of any warranty...with the low price, I wouldn't think there would be one. You might want to contact the company @ resqme.com or at their mailing address 718 Mason St., Santa Barbara, CA 93103. Hope this helps!
1612149
The ResQMe Distributor agreement says, "Company warrants the Product to be free from defects in materials andworkmanship for 6 months from the date of Delivery, provided that they are usedappropriately and proper maintenance procedures are followed." However, I searched "ResQMe Warranty" and found a document that says, "This product, from nov8, is warranted to the original purchaser for a period of five years from the original purchase date under normal use and service against defective materials or workmanship." That document also asks for $4.95 for "shipping and handling" for a warranty claim. The ResQMe Distributor agreement says, "Company warrants the Product to be free from defects in materials andworkmanship for 6 months from the date of Delivery, provided that they are usedappropriately and proper maintenance procedures are followed." However, I searched "ResQMe Warranty" and found a document that says, "This product, from nov8, is warranted to the original purchaser for a period of five years from the original purchase date under normal use and service against defective materials or workmanship." That document also asks for $4.95... » Read More The ResQMe Distributor agreement says, "Company warrants the Product to be free from defects in materials andworkmanship for 6 months from the date of Delivery, provided that they are usedappropriately and proper maintenance procedures are followed." However, I searched "ResQMe Warranty" and found a document that says, "This product, from nov8, is warranted to the original purchaser for a period of five years from the original purchase date under normal use and service against defective materials or workmanship." That document also asks for $4.95 for "shipping and handling" for a warranty claim. « Show Less
1612150
The ResQMe Distributor agreement says, "Company warrants the Product to be free from defects in materials and workmanship for 6 months from the date of Delivery, provided that they are used appropriately and proper maintenance procedures are followed." However, I searched "ResQMe Warranty" and found a document that says, "This product, from nov8, is warranted to the original purchaser for a period of five years from the original purchase date under normal use and service against defective materials or workmanship." That document also asks for $4.95 for "shipping and handling" for a warranty claim.
115576
Hi Almarie, Please contact us. These come with a 1 year warranty and if your item has stopped working, we will replace it for you. Thank you, Sunbelt
872914
I've had to replace mine in the past. Sometimes they just stop working. If it was within 1year of your purchase, they should send you a replacement at no charge.
849975
That's never happened to any of the ones I know of. I've bought two and my Dad and brother each have one. Neither of them have had that issue. Sounds like it's time for a return.
470590
Not sure of where to find warranty info. Half of our units have also topped working. In a couple, replacing the batteries brought them back to life, but in some such did not work.
2009097
I used one in each end of my house and they worked fine together until one unit died. I bought 2 units and I've had to send one back 3x, but the other one works fine.
1041943
I had mine for 1 year and so far they still all work . I would try the company who make the product and see if you can order it from them.
728162
Thank you! Is there any way you could post the manufacturer and warranty info. please? All I can seem to find in the box is the users manual. I must have thrown the other paper away by mistake and ours has quit working after just three months.
1418366
I have had 2 of this family for 4+ years. No problems. Are you overdriving them or shorting them out? I can imagine that either of these might reduce their life. I would buy another for sure.
461827
Mine stopped working after 2 1/2 years. Just past the warranty expiration. I would not buy this again.
491675
I have two of these and neither one works. The warranty does not cover them. So I am not too impressed.
1709287
Mine still works. Call the manufacturer. There should be a 1 year warranty with it??
116128
I have two of them that I bought over a year ago and they have worked flawlessly. My experience has been great. Hope you have better luck with your next one.
926930
I forgot about the warranty period, might want to check the vendor. But I didn't count the warranty by the time of purchase. It looks to me like a "hit or miss" thing. If it works, everything will be rosy, if not ask for a refund. At least mine is still working after a year. Good luck!
1316730
I bought 2. One for my kids, worked perfectly fine with no issues and bought another for my cousin who claims it didnt work after a week of usage... You may be able to return if u ask the seller for return policy.
2095882
Not sure of lifespan, but I know that 2 of the 3 I originally used are no longer working. I originally set these up in December 2013.
423940
Yours worked almost two years. Mine never worked at all. I'd say you're ahead of the game and I think it only had a one year warranty.