Mine had some tan looking putty on the inside on the unit. Is that normal?
1616234
the putty wont hurt a thing, clean it up use the unit. I mounted mine in a wall cooled a 1000 sq ft home very nicely
798059
Mine was plastic. Judging from previous answers they might be phasing the plastic one from their inventory.
395930
Mine says right on the front of the unit. I would also check on the bottom to see if it says anything.
1459861
I bought this product in January and am using for about one month. He had dark spots on the metal plate, is this normal? Sometimes resembles rust.https://www.youtube.com/watch?v=DGYW0CNsbS0
823985
Hmm. Is the insert seated correctly inside? Otherwise, don't know; sounds defective.
937401
This may be normal. Instructions say to clean out after use. Ours collects a bit of residue I attribute to normal operation.
1256964
haven't experienced that with my system. Make sure you check that you've removed all the little pieces of tape and cardboard in the unit tht they use to protect it during shipping
1240993
Mine has "rustoleum-like" dark red paint on the inside, which seems durable.
142028
I can't remember if mine was highly polished on the inside, but it will not stay that way anyway (inside or outside). Some people keep polishing it with cleaners, but I like the patina that occurs naturally.
1440465
I hear scratching of the Styrofoam when unit is working. Is there any way to stop that?
776001
No, it appears something might be loose inside or not functioning. Return to manufacturer for repair for your safety.
1037705
Yes, mine had the same problem. It is hardly noticeable once it is up on the wall but now that you ask this I went back and looked and noticed it. Hopefully I forget about it again and don't focus on it.
1401959
Mine does the same thing. You can't return it to the store. There are signs all over it that say(DO NOT RETURN TO STORE. CONTACT so and so #, blah,blah,blah). I have mold all over mine now and am in the process of trying to get it clean, but I think my mold problem is on the inside, too because of the water that got caught in those areas of the inside. Wish me luck cause I have a feeling this is not gonna work and I'm not storing a moldy slide all winter. I would call the manufacturer while you still have time!!!!!!!!!!
797825
It doesn't appear so. It just looks to be a polished surface. There may very well be lead inside, but I am not sure about it.
2175151
Yes. I think it is normal. Mine does the same thing. Unfortunately the manual doesn't bother to mention it.
2205149
Mine looks like the picture. One side of the housing is black and the other side is clear.
894536
The surface of the heated plate on our unit appears to have started discoloring. I'm not sure it's rust;could be lime build-up. We've only had the unit about six months, so this is a little unexpected. The unit works great in all other respects.