how to install replacement filter? It has always been difficult but this time it just won't do.
1635284
I wish I had better news for you Raine. I had such a difficult time changing this last time, that I broke it and had to call a plumber. Even the plumber railed about the poor quality of this system. I am going to replace the whole system and get a different filtration system. Both times I've tried changing these filters I needed help and it kind of defeats the purpose if you aren't able to change the filter. I think that PUR has a model with an easier change filter. Good luck!
1552871
You can buy replacements. The filter is cloth and mounted inside a plastic frame. I have washed it by hand twice, and it is holding up so far.
664908
I replaced the filter with no problem. When I did so there was an audible "click". The only suggestion I would make is check the filter to make sure it's the right one.
753864
I haven't had to replace mine yet, but you would just call the company and tell them which model you have. They would send you the correct filter. I received an e-mail reminder after just a few months also, but wasn't ready to replace the filter yet. What you will be replacing if you have the carbon block, is just another carbon block filter like the one that you already have.
457664
Never had any problems when I replaced mine perhaps some dust needs removed???? from under where the old filter was?
580113
My filters looked exactly like the picture. There should be a clear(ish) "snap-on" cover that easily pops off. (If you don't have them simply get them here on Amazon 3M # 501.) Then lay this new element over the grid & replace the cover. Remember these are throw away type NOT a replacement for the original main filter cartridge.
1230228
I had the same problem recently and replaced the filter and "flo thru unit" and it work fine now. The entire unit is available through Amazon. I think the "flo thru unit" just wears out over time.
590842
I was finding it impossible to unscrew the old filter, too. Then I tried putting the whole assembly in a bowl of hot water for a few minutes, and that did the trick! I also gently slid the edge of a thin spatula around the circle where the filter meets the housing, if that makes sense. Not sure if that did anything, but the warm bath definitely helped. I was thinking I'd have to trash it and replace the entire unit before I tried the hot water. Hope that helps.
1439940
I just put a piece of blue tape with the install date on the filter and replace in a year or if the flow slows appreciably (which in my usage/experience takes > 1 year). The filters have gotten more expensive - I used to get them for $70-80 so now I wait longer to replace :)
78226
Hi Sir, I checked the model of my unit and searched based on that for the filter. if you check the model number for the unit you have it should give you the info for the filter you need. I may still have the box at home and if so I can post that for you if that will help.
589325
I habe not bought replacement filters yet, but I would contact the 800 number for your hepa filter. Or do amazon search with model number and "replacement filter."
1047041
At the top, In back of the vent (where the cold air exits) is the filter just lift the cover to replace the filter. Your instruction book tells you how to purchase an extra filter. I did so when I purchased this unit new. It's not difficult.
380992
Go here to get a replacement adapter: http://www.pur.com/support#request. I had to make a separate request for each filter I have and they sent them really fast - little over a week I think. You get metal A and plastic B, C, and D adapters.
407838
Just take the top off and there should be a black flap. Undo the flap and replace with new filter. Make sure u take the plastic wrapper off of it.!
1678240
If your unit is a brand new then you've got a defected one; otherwise, you will need a thin metal plate strip but stiff enough to push down the permanent filter to slide the cone out since u may insert the permanent filter incorrectly.
408901
Push cover to open it. It drops down. Undscrew old filter, insert new one . Voila.
1567614
Briana, regarding the water filter replacement; there is a customer service number an the paperwork that came with it. They will sell and ship them to you.