How do you know if the seal is broken? I didn't notice any plastic wrap over the dropper or anything? The instructions say not to use if seal is broke
1617178
I buy the 15mg bottles which have a plastic wrapping covering nearly the entire bottle. If is broken so the lid can be opened you know it has been tampered with.
1617179
My Lacteeze bottles came with shrink wrap from top to bottom. If yours don't, it's wrong.
1492133
You're certain it's from the power cable? One time i experienced the same, however, it wasn't the cable but the seal between the canister and the lid. The rubber seal (which is just a rubber square) was twisted and not sealing correctly :( Check this, otherwise send it back for a replacement. That does not sound good if the power source is leaking:(. Good luck. I've had great luck with this product, i hope the same for you
1264675
I've owned mine for over a year and I have experienced that seal failing once. I expect that it is going to fail again soon. This does seem to be their weak point. They replaced it with no problem but I couldn't make my daily green smoothie for more than a week.
387897
no I haven't experienced those issues. Perhaps the poor seal is to blame, I would return and try another shipment.
1992076
Well, please make sure that the rubber stopper is securely glued for new orders. I wish you had checked mine before you shipped it. Thanks for your response.PS: You could add a heavier rubber piece or have a molded plastic stopper that has a soft edge to it.
157343
Yes because the package has been compromised. From others that this has happened to said the costumer service was good on returning the product and getting a replacement. Mine didn't have any air in them. So I suggest that if you want and get replacements, use a vacuum sealer like I did to give it added protection while being stored. I have them in me and my wifes bug out bags, and their still sealed even being tossed about while traveling in our vehicles wherever we go... Hope this helps.
414373
I have never really had any issues. The jar has never had a shrink wrap seal on it no matter where I buy it. I just make sure that the jar is full and not leaking when I receive it.
2046848
I also had a cracked plastic top but it occurred from me trying to jam it on over something...my fault. I tried to seal it up and then tried to tape it but with no luck. I threw that one away.
2170202
same thing happened with mine. the seal came right off with the lid. But I wasn't too worried; the shea butter looked untouched. They def need to do a better job of sealing, but I'm thinking that some environmental factors caused it to lift off when you first open the cap.
749438
It hasn't leaked with the 3 i bought, even lying down or shaken up. Maybe there is something wrong with the seal on yours?
1944858
Sorry, I haven't needed to check the seals. I would send it back if it's leaking out of the box. I assume that you mean it is new.
705536
I didn't have any problem with the seal, but I don't know what exactly you are referring to. The seal was in good shape when I opened the top, and it came off without much effort. I hope that helps! David
977899
as far as I know ther is No seal.. I have purchased in store and there was no seal under cap....
595397
Vendor I bought from placed tape on the top cap to prevent spillage, so you just purchased from inexperienced or bad seller. Contact them to complain or ask for refund
1691920
Mine wouldn't re-seal either, so i just squeezed all the air out and rolled the top down & used a clip to hold it closed. Has worked for me.
651891
Hi, I had the same problem for a few days.....finally I thought and thought and realized that the process works on vacuum seal. I majorly tightened the lid and the thing stopped overflowing! They should tell us that. Hope yours works well.
721533
I've had mine for a year now. Noticed a distinct slowing of vacuuming as well as a failure to seal similar to the Foodsaver line, but I've had foodsavers bad out of the box, lasting maybe one week!! I purchased a "tune up kit" and noticed the plastic adhesive stripping barely covers the ends of the seal line, so I used a bit of duct tape on both ends to make sure the ends were covered. Frankly, I feel I shouldn't have to do this seeing this is supposedly an upgrade to a Foodsaver (and pricey to boot). So far it seems to have done the trick; we'll see how long it will last after that. I've had mine for a year now. Noticed a distinct slowing of vacuuming as well as a failure to seal similar to the Foodsaver line, but I've had foodsavers bad out of the box, lasting maybe one week!! I purchased a "tune up kit" and noticed the plastic adhesive stripping barely covers the ends of the seal line, so I used a bit of duct tape on both ends to make sure the ends were covered. Frankly, I feel I shouldn't have to do this seeing this is supposedly an upgrade to a Foodsaver (and pricey to boot). So far it seems to have done the trick; we'll see how long it will last after that.