My order come without brakes. What wouls I do?
196155
Send them back because my daughter came with them. With everything, they are great skates.
2106138
Yep. You should contact the company. They'll probably mail you some. I've had good luck getting parts for large items like this and it typically comes very fast. Look for a piece of paper that says something along the lines of "Do not return to store if parts missing." It usually has the contact info you need.
1267900
Mine arrived today (6/29/15) without hardware as well. Will be calling customer service as suggested in comments.
1177104
I had the same issue. I ordered this sometime ago but if I remember right I sent them an email. I think also there may be a place to write a message at time of the order. When I emailed them I included the order number from Amazon.
2229788
I would definitely try the recommendation above. If that doesn't work, contact us at support@gethappygiving.com with you order number. We will take care of you.
643027
Return it like I did. Go into your accounts and click on your past orders and find this order and click on "return" state the reason, doesn't work with my phone, and print your return label, tape it to the box and drop it off at UPS.
1007996
Thank you for contacting Parts Express. Please send us an email through your Amazon account so we can locate your order number in our system and resolve this issue. Sincerely, Customer Service Tam
1070116
My son ended up taking the bike to a bike shop and paid about $75 to have them assemble it. Also, one of the tires was defective and had to be replaced. The brakes squeal a bit.... But the bike shop lubricated everything that needed it and got it in ship shape condition. I contacted the seller, through Amazon and they did refund the extra expense....but I don't think I would count on that. It took a bit of haggling.
250209
Let Amazon know. Go to your account and start the process to return a package. You should see some options to help guide you through the process.
10000
After I posted my first response, I decided to recheck savalotdeals to see what their most responses were. The customer response seem to have changed from 2 weeks ago where there were many un satisfied customers because of no delivery. If you decide to order, just remember that Amazon will refund your money if you do not receive satisfactory service. So the worse that can happen is lost time.Also notice that the oldest review was 1 month ago august 20 2013. Use a different seller and you should be O.K.
693627
Check your order history. They have several different quantities available. If you ordered more than one package, then contact customer service.
1255575
Use amazons excellent return service to return it in due time before purchase...I believe for ur case it shud b 30days.It takes approx 3 days for them to get it.Check ur refund poilicy.U can get a full refund or a brand new pad or something else in exchange for that just do it quick.....They are going to give u a barcode, print it, pack it, then take it to ur nearest amazon accepted dealers eg:UPS.Good luck.
1649945
My maintenance dept. put my up. Maybe you can contact the person that you purchase it at and see if they can sent you a copy.
1870006
I would check the part number online to order the proper brake part # and check to see what the recommended type of brake is. Sometimes the dealership will help you.
195072
In this case you would have to contact the seller thru the amazon site. Since you bought it from a particular company and they did not send what you require to put it together, they need to send it to you free of charge. Go to your orders at amazon and find that particular product/order. To the right there should be an option to contact seller.
2113636
Contact Lego directly. They will ship you the missing pieces free of charge
1761055
I had the same problem You can get them from your bike dealer or go to a fastner company like fastenal. I ordered mine through fastenal I have one close. If I can find my invoice for them I will post it here with the part number.