My computer is not detecting the drive! help!!!
1621718
I bought a converter for less than 4 bucks to fix same problem. http://www.ebay.com/itm/321593667135 From what I've read, not all USB ports supply enough power. The USB Port Jack Wall Charger AC to DC Power Adapter Converter got me going. Good luck with yours!
1621719
I have seen this happen with other devices; you have to force a refresh; try restarting your PC while the device is connected.
1621720
I'm on a Mac, but I had to get a different cable than the one that came with it. Good luck.
1508772
I don't understand your question. Are you saying that you lost the instructions for the Rosewill external drive? If you have placed the hard drive into the enclosure correctly and Windows 7 is not recognizing the drive then I ask "How is the drive connected to your machine"? If it is eSATA then I know that some motherboards seem to have a problem. The best solution is to use USB and there should be no complications. Please clarify!
1476646
If u are trying to get the drive to show / read, u may have to right click on the letter then Mark Partition as Active. It also may need formatted 1st, which is in the same pop up menu
1322936
call the company....they are very helpful or email them. I own two of their drives and have been very happy
911439
Could you plz put the HDD drive out from the device to check if there is problem with the HDD drive? Also plz check the HDD cable is well connected to the HDD drive?If you want to reset the device, you could go to the "tool" OSD menu to reset it.
1433476
windows 7 should automatically recognize it. if it doesn't then the usb port might need to be enabled or is not working properly
51826
No it's a blank hard drive. You will need to format to what ever operating system u are using.
860461
If the old drive worked I can see no reason why the new one wouldn't do the same. Make sure all your drivers are up to date. GK
1387623
I'm not an IT person but it sounds like something maybe wrong with the drive. I have an HP with Windows 8 and I have been able to view whatever is on the CD I've put in.
1335416
Mac user? Try dragging the drive's icon to the trash. Or select it and "force quit." If that fails, just turn off the whole computer with the main power switch and restart it in about 5 minutes. (I'm no computer expert, but these are the steps I'd take. If you're using a windows system, I would probably try the last option.) good luck
2157707
i didn't use any drive for mine and they sent the completely different mouse from the description to me, mine still works thou jus plug the usb to the pc
77583
Did you try plugging both USB ends in the computer? When you plug it in you should see a blue power light on the unit and feel the drive spinning. If you are not seeing and feeling this something is wrong with the drive, the computer USB ports you are plugging it into or the SATA drive enclosure. Since you tried another drive, try plugging it into another computer or USB port you know work. If this fails you probably have a bad enclosure.
1399990
I plugged mine in and did get a light, but the drive was never recognized by my computer. I suspect the problem is the disk drive.
2203451
I only have windows 7. But had a similar problem with a western digital USB drive. I returned the drive & problem was solved.
343673
I apologize for taking so long to reply but I haven't been on my computer recently. My husband is the one wanting the hard drive and he said he wouldn't be able to know if it would work or not without seeing you computer.
1491599
You're using Windows 8! JK. It workes great on my Win 8 rig. The drivers it installs are for the HDD itself. Try using a different USB port. If that doesn't work check the Disk Management utility for your HDD and go from there.
2130945
Try another drive. If it recognizes a different drive, it is not an issue with the adapter and is likely a bad drive.