Is it really necessary to replace the drum when the machine says so or is there some way to postpone it. I have about 30,000 pages on my printer.
1633665
It usually gives fair warning, but when it gets to the page capacity for the drum unit, it will tell you that it must be replace and you won't be able to print. You can always reset the drum counter if your printer has the option if you want to keep using the same drum.
1633666
It says to replace the drum for a long time then it won't go until you replace it. That's when I replace it. And you can reset drum on the menu. But I've heard if you let the drum go too long you will be buying a printer...
1132592
To my understanding(explained by my son) an imaging drum is needed to smooth out all printings, blacks or colors. How many printings depends on the setting of printer. I had some best color photos ever but the drum doesn't last as long.I hope this helped.
1845267
I am having the same problem- black dots all over the page, faint cloudy gray/black haze covering the entire page, red dots clustered in one corner. I have cleaned the corona wires for all four cartridges repeatedly, and have cleaned the toner drum rollers repeatedly with alcohol per instructions from a Brother tech as well. One Brother tech told me I need to replace the master drum- no help there. I have owned the printer 11 months, still under warranty. According to the printer-settings printout, I've only printed 2,000 pages, and the drum unit should have 14,000 pages left, however the tech told me nothing related to this problem is covered by the warranty. I am having the same problem- black dots all over the page, faint cloudy gray/black haze covering the entire page, red dots clustered in one corner. I have cleaned the corona wires for all four cartridges repeatedly, and have cleaned the toner drum rollers repeatedly with alcohol per instructions from a Brother tech as well. One Brother tech told me I need to replace the master drum- no help there. I have owned the printer 11 months, still under warranty. According to the printer-settings printout, I've only printed 2,000 pages, and the drum unit should have 14,000 pages left, however the... » Read More I am having the same problem- black dots all over the page, faint cloudy gray/black haze covering the entire page, red dots clustered in one corner. I have cleaned the corona wires for all four cartridges repeatedly, and have cleaned the toner drum rollers repeatedly with alcohol per instructions from a Brother tech as well. One Brother tech told me I need to replace the master drum- no help there. I have owned the printer 11 months, still under warranty. According to the printer-settings printout, I've only printed 2,000 pages, and the drum unit should have 14,000 pages left, however the tech told me nothing related to this problem is covered by the warranty. « Show Less
822687
Brother lazer printers have several models that require different drums for each model.Look on top of printer or inside for correct drum.
541417
Franklin, I bought this printer a year ago and my problem is annoying paper jams, over and over and over..... which means I have to remove the back and extricate the paper. As far as your print head is concerned, I experienced that once. I turned off the power, unplugged the printer, removed both cartridges and waited about 20 minutes before powering it up again. The printer seemed to recognize that it was missing the cartridges and immediately rebooted to receive them. In the final analysis, I have regretted this purchase.... good luck. BILL
1868722
Majority of Brothers printers require separate toners and drums. The purpose is to save in the cost. Typically you change the drum once for every 4 toners replaced.
391976
You made the same mistake I made the first time I needed ink. You bought the drums, not the ink cartridges. Send them back, your drums are good for 15,000 pages. You can save them, they don't go bad. The ink cartridges slide into the drums.
1463240
You should have gotten a message to replace the drum (in the window of the printer) I usually remove the drum and the ink cartridge, shake it from right to left (to distribute the powder/toner), replace the drum and the cartridge, print a page. If the page is still fading, then you need to replace the toner (usually, not the drum).
1009228
I got the 1 drum & 1 toner cartridge. The drum made such a horrible noise I was afraid it was going to damage my printer, and the toner only lasted through 1 ream of paper !!
2095091
Just replaced mine after 2 months but I use printer 5 days per week. So a lot.
1718248
There is a cartridge that can be replaced, I don't know how often it needs to be done! I haven't had mine long enough!
2024929
okay I need some help/info. I got the 2170w brother printer. I thought it came with a drum too? listed on the side of the box.. well my toner light is blinking, still printing though. So do I just need to buy a drum? What do I do from there, stick it into the toner that exists? Confused since the drum I saw on amazon says compatible w/ toner model xxx whatever. So do they work together? Or do I just stick the drum in place of the toner that I put in there..? Thanks!
2264503
I would buy a new one. This printer is pretty old now. It's not worth reparing.
1241359
did you clean the wire? Are you using the original Brother toner? If so & this is your 3rd or 4th toner cartridge & you haven't previously replaced the drum it looks like it's time to place the drum. I usually replace the drum after the 3rd toner cartridge, i.e. the toner cartridge sits inside my Brother MFC. BTW- I use mine for personal use so minimal streaking is acceptable.
1361923
I purchased this printer in February of this year. I do a fair amount of printing and have yet to have the need to change the cartridge. I am very pleased with my purchase thus far. Good luck!
1121796
Yes I had the same problems. When it runs out I will spend the extra money next time and get an original replacement cartage. I just hope it die not ruin the printer
1241358
Did you clean the wire? There should have been instructions with your toner and there's a wire that goes across the drum. The wire has a little clip on one end and you need to run the clip back and forth across the wire a few times to clean it. Also, did you gently shake the new cartridge from side to side before installing it? If you did all this and it's still leaving streaks, it might be time for a drum replacement.