I ordered this and it worked well at first but quit working well sadly 9 days after I could return. Any suggestions?
1629243
Sorry, mine works great. I never return items I just simply donate them if they work or toss them if they dont
1629244
I've had mine for a few months and use it weekly. So far so good. But if it were to break, I would get a sturdier, stronger version @ www.violetwands.com.
956589
Yes, I'm having the same problem. It worked good for about a week, then it just stopped working.
863333
It should respond quickly, so it probably is a defect. Mine quit altogether, and I've gone through more than 12 rounds of 'customer service' I recommend returning it while I can
634947
I had that problem too and it just got worse with time. After a month I ended up returning it because it quit working altogether. If you're already having problems I would save yourself the frustration and return it. It's a great concept but not such a great product. I'm still looking for something better but no luck just yet.
1738845
Sorry. I only had mine for two days and it went crazy. Returned for refund.
1454228
If you bought it through amazon, go through the return process. That is what I did. I tried mine for about three weeks.
2143169
The one I bought worked better than the original, still does. I don't know anything more - just a customer. I guess there are lemons in most things. I would hope they would take it back if you return it quickly. Good luck!
1706301
Return it. Mine has been going for over a month strong. Haven't even used the 2nd one yet
1868614
I had ordered a smaller one that did that also, I entered a return/complaint and they sent me that did work properly. Contact the company you got it from.
2277516
i had that problem which also led to a dead tablet. return it before your 30 days are up.
1652724
mine stopped working after only couple days...called company they said to reset it to unplug for one minute plug back in if that don't reset it take back to store...they told me they are having an internal problem with tis model....take it back now if I was you....
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.
1829735
Maybe the part is bad. I would send it back. The one I purchased is working perfectly and haven't had any issues what so ever. Hope everything works out :-)
1737288
Sorry for your problem. Mine has worked fine with no problems. Send it back. May have gotten a bad one.
435406
Don't have any 'good info'....mine works perfectly, and have been very happy with it. Must be a manufacture defect...I would ask for a replacement. Sorry I couldn't help.
2245593
I had the same thing happen and had to return my unit which I did by contacting Amazon. If you look at the reviews of this product, which is great when it works, only lasts 1-3 months. There is definitely a problem here.
685078
My husband's worked great & still does. I would return it and ask them to send you another one, I guess.