My trigger plug (large) doesn't fit properly into the smaller one thats connected to the trigger on the camera, why is that?
1624334
I was actually never even able to use these. It was a waste of money for me. Sorry I can't help you.
1624335
My set came with an adapter that solved this issue. What camera model are you using?
1624336
What type of camera are you using? I have the Nikon D300 and it works with mine.
1634892
The flash on this particular camera is rectangle, the hole for the flash on the security box is round. It won't fit properly.
636523
you dont fix it - what you must do if you dont want a wide ratio u grab tape and turn the cam sideways. Logitech makes very cheap cameras, so im not surprised. i have the same exact camera as you and i dont have this problem, but since urs is faulty, just make due - not worth customer service headaches.
1445002
It is a drop in part; you will need to field strip the gun and remove the pins to expose the old trigger connector. There are several good "how to" videos on the net that shows exactly how to do all this. See http://www.youtube.com/watch?v=y3x-cmMfWJw This is by far the easiest way http://www.youtube.com/watch?v=OfyytGNqohY
497258
I found that the barrel plug has to be longer than usual to work - 12mm seems like the right length. Short plugs don't seem to make contact. I bought the straight plug (CP-2194-ND) from DigiKey recommended by Ty and trimmed about 2mm of plastic from it to get it to work.
201512
I have a 4500 series camera, but, never-the-less, your camera will show where the plug goes, just try the fittings until you can hook it up.
1826095
Look at the screw and you will see that there is an outside ring that is spring loaded and an inner post. If you push down on the outer ring it will reveal the inner post that should fit the smaller screw hole on your camera. Hope this helps.
1195599
Can you provide more details? What is your camera? Did you try mounting a flash directly or wireless trigger?
1432770
their is 2 different plugs make sure is has a twist to connect it and any camera will work..
1909687
The trigger is controlled by an optical sensor, so perhaps dust or something could be causing it to misfire.
363047
It will not fit, the threads are to large and the plug is slightly different
1213539
Yes, any 2.5mm cable with three connectors wired correctly to the remove connector of the camera you have. [grin] There are compatible models from other vendors (for that matter, Triggertrap didn't sell their 'own' until V2 of the dongle was introduced). But you'd have to know they would work or at least be willing to chance it...
1483078
You need to turn the small black ring upwards or anti-clockwise at the bottom of the adapter where u fix it to your camera to release the pin which gets attached to the flash. Don't try to take out by force . You can damage the adapter
1895900
I don't have this plug here to test, but I see a picture on Google and I think it don't will fit
1213538
Hi there, Thank you for contacting Triggertrap. The socket on the mobile dongle is 2.5mm. You'll need a camera connection cable to connect the mobile dongle to your camera. These are also available from us on Amazon or from our website. The cable you'll need depends on the camera you are using as different cameras use different ports.Let me know if you have any other questions, Stephen
1285946
Check and make sure you remove the rubber cover that the grip plugs into the camera. The switch needs to be turned on on the grip. Other then that I can't think of any other reason it would not work. I hope this help you.Gregory Bell
2221547
The plug when in the camera does not fit tight against the camera. Zaphodbeebllebrox comment below is correct. I plugged mine in and left it overnight. If you have an extra battery and plug in charger I would put a charged battery in, use it up and try to charge the battery from within the camera. Good luck. I love this camera, the pictures will be amazing!