After latest update for IO 7.03 my iPhone does not seem to recognize the charger any more and it says is unsupported. Any suggestions.
1632058
Ok I feel embarrased now. The battery actually works even after the message "not compatible" It was my mistake that I was not presing the power botton on the battery for 2 full seconds. Therefore the battery was never turning on completelly OOPS. Sorry my mistake. The custumer service of the manufacturer help me to figure this out
1632059
Everytime apple updates their software they adjust the operating system so that it is no longer compatible with non apple products. All part of Apple Lockdown. They maximize their profits by forcing you to only buy apple products even though they won't produce a product like a charging case.
2221777
ibattz units use the standard iPhone chargers but using the provided usb cable. I am running ios7 on my iPhone 5 without issue.
2063862
This cable is not compatible with any new generation iproduct. Apple changed their charging port a while ago and this is for the old models. The new lighting cable is smaller and this charger will not fit without an adapter.
2204599
I was in touch with T&S; to ask the same question. Since iOS 7 isn't out yet, they don't know, but they said they'd replace any of these cables if they don't.
1162586
First of all was this a new device or used when you purchased it? I've bought many iPads through Amazon and sometimes little things do slip through the cracks. The charger or charger cable is one easy to over look item. Both are inexpensive to replace from Amazon If I were you I would go ahead a purchase a "new charger and cable". Worse thing that could happen is you have an extra cable or charger. Speaking from experience, Apple products are usually very tough but, chargers can burn out and cables can kink or short out. Please let me know if this works. P.S. You'll know immediately if this was the problem. The iPad will make a loud ding indicating charging in progress and a lightning bolt or plug image will appear in the battery icon.
1526931
It couldn't charge my iPhone 5 because the charger was incompatable. I couldn't connect it.
266810
If u use Iphone charger, then just change the USB connection only. Unplug the Iphone original charger USB connection, instead of that, use the one the unit comes with.
206363
Yes every time your I phone updates it reconfigurs so it won't use none apple chargers. Bummer, my techy bother in law told me this. So it's just cheaper to buy authentic apple product.
206364
iOS8 made this device useless, worked almost perfect with iOS 7. As for the non charging issue I can not help there. My suggestion would be to put this in a drawer somewhere in case Apple fixes the "device not recognized" issue.
798425
Same happens to me. It will not work again properly. At the end I bought it from apple.
269182
When I plugged it into my iphone4 it said the device did not support it. Hope this helps
703011
I did not update my phone to IOS 7 but my brother have IOS 7 last night we try it didn't work. And I don't know if you can use a lightning to 30 pin adapter with it.
1727501
I think this is a reasonable question. A software update can indeed be programmed to make additional checks of external devices to ensure they are working properly, which could cause an accessory to stop working if it doesn't meet the more-stringent standard of the new version of the software. This is exactly what Apple did with the update to iOS 7.0.3, possibly in response to a couple electrocution deaths by people using knockoff chargers. This particular case gave me an "accessory not supported" error and didn't work for me with iOS 7.0.3; your mileage may vary.
408145
Hi Rachel, We just tested the cable with an iPhone 5 running ios7.1 and it didn't give us any popup errors and was charging the phone normally. That being said, you should be fine. Please let us know if you have any other questions.
1891606
The first two we purchased would not work with the 5S and iOS7 but the seller was very responsive to replace both with their latest version which is iOS7 friendly as well as including a couple of free adapters for us. Neither battery pack will allog data via the lightning connector, only charging.
1799099
It's weird cause we use an iPhone and a 6th gen I touch. You plug it in and it says it's not compatible and then you plug it in a second time and it works. Maybe that's why it was discontinued
1222358
Do you have iOS7? I'm guessing yes... if so, this is because Apple has included an update in iOS7 that prevents your device from detecting non "Made By Apple" cords. In short, Apple has screwed everyone over and cords like this one from Belkin are rendered basically useless. Attach the factory cord from Apple, and it should work fine.