I have a problem removing the strainer basket cover because it's too tight. I used leslie's pool &amp; spa lube, that did not help. Is there a tool?
203855
The fit is precise but that's a good thing to avoid leakage. Try pressing down on the handles before twisting to open as that could help break the seal on the rubber gasket. No tool as far as I know. Good luck!
99239
I had lots of trouble too, and the manufacturer was no help. I posted a question here on amazon and got a great reply. I decided to make a little video, which I hope helps! http://blogofott.blogspot.com/2013/09/wideand-tight.html?m=1
640280
I bought a clear hose from HomeDepot made a slit all the way down (do NOT cut in two) then pressed it onto the rim of the metal tub. I cant remember the hose size but I could fit my finger in it snug.
692064
I had the same problem. I removed the plastic piece in the hole and it was a little better but I stopped using it. It was becoming too much of a hassle to deal with it.
1681793
Either something is probably bent around the basket ... straighten it out .... or ... there might be a small metal spur around the moving parts that will have to be twisted off with needle nose pliers or filed off with a small metal file. Push comes to shove, and you don't have a metal file .... try the file on a pair of fingernail clippers. (It's worked for me before) ..... or .... call "Amazon Customer Service" and they will be happy to take care of it for you with a new one.I do like mine a lot !
2011735
if you turned the 'squeezing' nut too much were the whole assembley turns you will never get it tight. you get one try at it then you have to back off the nut and drill out bad nutsert an try again with another there is no going back . you might find another one at a hardware store or email dee zee for another . good luck they are tricky!!!!
1109626
Do Not remove screws! push down on one side while workin fingers under lip of other side f basket. work your way around lip til it pops out. It snaps back into place.
882313
Heat it gently with a hairdryer, and it will loosen up. I did this myself, and had found out about this from their website
465135
Take out the metal part and pull. It was tight for me initially but easier now. If it's not coming out pull harder!
431909
Sounds like its defective, ours is tight (it was to be for waterproofing) but not unreasonably hard to get off. Perhaps try a pair of pliers?
354039
I had the same problem. I went to Home Depot and purchased a pack of little lockwashers. There really thin then you can tighten it if you put two of them on you can do like a full circle and it's kind of tight all the way around I hope this helps. I wish I could send you a picture or name of the product but I got rid of the bag right away.
1247624
I only had my steamer like this one for a short time -- never actually used it because the lid did not fit properly. However, I did "play" with the parts quite a bit trying to get the parts to fit like they should. I think the bottoms of the baskets are designed to be removed. Is it possible that you have them reversed? That the one that doesn't go in easily should be in the other basket, since the baskets are slightly different in size? I'm guessing here, so that's the extent of my suggestion.
1748291
Put your fingers around the lip of the strainer on the opposite sides. Gently twist and pull up at the same time. I hope that will help.
2250797
Round black nuts unscrew on the arm bottoms. Partially loosen them 2-4 turns, tap upward and the spindle will slide up to loosen the black washers. The arms are spring loaded so be careful. Drop a towel below each arm to protect the floor. I'd consider a synthetic lubricant.
66712
The next time you get it off, and before resealing it, you should always use a little bit of Vaseline to lube the threads of the housing. If you do that, the next time you remove it, it will be much easier. A tiny amount of Vaseline also helps seat the O-ring properly. Vinegar and a warm water soak is also recommended for your first removal. I have not tried that, but it is in the instructions and makes a lot of sense.
2235971
need to use some silicone grease on gasket. can get in on amazon or at your local pool supply store.
1159070
It's really very easy. First, it's best to put vegetable oil on the rubber O ring...it makes for a tight fit. After that fill the container with water and snug the top on. Do not over tighten. If it overflows tighten top a little more. It works like a charm everytime.