White Glove Delivery? Is white glove delivery included in the price for this tv if its being fulfilled by Amazon? Does anyone know?
1618326
i just bought this TV from Amazon a couple days ago. The guy brought it in with me , its a two person lift. I live on the first floor/ basement so we had to go down a half set of stairs. He offered to help take it out and everything but i told him not to worry, that I could do it. He had me sign a form acknowledging I was turning down White Glove Delivery and he was out the door. It was CEVA Logistics that delivered it.
1618327
I was looking for them to deliver inside my apartment. I'm sure I can manage with the setup. I live on the second floor and am concerned whether or not the delivery guys will bring it up to my room.
1618328
I just received our Sammy 50" plasma today. The delivery went very well from CEVA (arriving a day ahead of the schedule with Amazon). David (the delivery person) brought the TV into the house, unpacked it, and helped my son attach it to the stand and plug it in. He made sure that we thoroughly checked it out. I purchased the TV from Amazon and it included the white glove delivery. The details of delivery are spelled out on the Amazon website under Shipping rates and policies/related topics/items requiring special handling/TVs over 40". As stated in earlier posts, the delivery person can make all the difference in the world. Wonderful! I just received our Sammy 50" plasma today. The delivery went very well from CEVA (arriving a day ahead of the schedule with Amazon). David (the delivery person) brought the TV into the house, unpacked it, and helped my son attach it to the stand and plug it in. He made sure that we thoroughly checked it out. I purchased the TV from Amazon and it included the white glove delivery. The details of delivery are spelled out on the Amazon website under Shipping rates and policies/related topics/items requiring special handling/TVs over 40". As stated in earlier posts, the delivery... » Read More I just received our Sammy 50" plasma today. The delivery went very well from CEVA (arriving a day ahead of the schedule with Amazon). David (the delivery person) brought the TV into the house, unpacked it, and helped my son attach it to the stand and plug it in. He made sure that we thoroughly checked it out. I purchased the TV from Amazon and it included the white glove delivery. The details of delivery are spelled out on the Amazon website under Shipping rates and policies/related topics/items requiring special handling/TVs over 40". As stated in earlier posts, the delivery person can make all the difference in the world. Wonderful! « Show Less
1618329
The first couple of flat panel displays I bought I always made sure to add "White Glove Delivery", and it was always the same run-around of the Online Store promising one thing but the Shipper fulfilling the order delivering a far different experience. Don't expect any set up from a Delivery Service/Freight company. Just be thankful if they carry it in the house / apartment for you. The first plasma I bought didn't even get that far.It's not a big deal, and I'll continue to buy TVs online because the price is superior, but I'd wish Amazon would communicate a little better with their Carrier contractors and tell them what is expected of them. Or, alternately, just stop promising what Carriers refuse to deliver. The first couple of flat panel displays I bought I always made sure to add "White Glove Delivery", and it was always the same run-around of the Online Store promising one thing but the Shipper fulfilling the order delivering a far different experience. Don't expect any set up from a Delivery Service/Freight company. Just be thankful if they carry it in the house / apartment for you. The first plasma I bought didn't even get that far.It's not a big deal, and I'll continue to buy TVs online because the price is superior, but I'd wish Amazon would communicate a little... » Read More The first couple of flat panel displays I bought I always made sure to add "White Glove Delivery", and it was always the same run-around of the Online Store promising one thing but the Shipper fulfilling the order delivering a far different experience. Don't expect any set up from a Delivery Service/Freight company. Just be thankful if they carry it in the house / apartment for you. The first plasma I bought didn't even get that far.It's not a big deal, and I'll continue to buy TVs online because the price is superior, but I'd wish Amazon would communicate a little better with their Carrier contractors and tell them what is expected of them. Or, alternately, just stop promising what Carriers refuse to deliver. « Show Less
1618330
You absolutely did the right thing, M.P. I wouldn't bother to tip the guy either.Tips should be based on courtesy and actual service performed-- and it seems you received little of either.
368881
You dont want the white glove service. My experience with CEVA has been deplorable, and I hope that I never need to deal with this company again. I wish Amazon would just use FedEx or UPS, and maybe then we could get some good service...
1272111
The default delivery is curbside only delivery. Drivers don't bring it into your home. We suggest you to have another person to help you carry in, otherwise you have to pay extra to add white gloves . It adds averagely $200-300 per shipment. THanks
1954669
No white glove service. They just delivered it to the house and brought inside. We had to remove it from the box and put it where we wanted it.
2202218
We did not receive the tv. It was delayed & the put on back order so we just cancelled our order. Sorry not able to help with your question.
1541920
I always thought that consumers had 30 days (sometimes 14 depending on the store) to return an item for any reason so why would you not just return the TV and get your money back? I cannot believe that Amazon would not work with you in this instance. This is a reply to William C. Reitz Jr. "Techie" post above. EDIT: I found this on the Amazon.com returns policy area: "Televisions 27 Inches and Larger Amazon.com cannot accept the return of televisions 27 inches and larger after delivery. Upon delivery, please inspect your television carefully for damage while the shipper is still present. If you discover any damage, please refuse delivery and you will receive a refund. Your signature on our carrier's delivery receipt acknowledges that you understand our return policy. After the release form has been signed, returns of televisions 27 inches and larger will not be accepted. If you accept delivery and later find out that the television is not working properly, please check the paperwork that came with it to see if the problem is covered by a manufacturer's in-home service warranty. All televisions 27 inches or larger come with one. If you are unable to locate warranty information for a particular model, contact the manufacturer." How in the heck can Amazon.com get away with this? This is totally ridiculous! I will NEVER buy a TV from Amazon!
811064
How long did the shipping take? I ask because I ordered the bundle yesterday. Everything said "shipping soon"... the blue ray player now says "shipped", but the TV has changed back to "not yet shipped". Delivery estimate is still 5-8 days due to having to use the free delivery,, estimate is Dec 21-24 and need the TV to be here before christmas. Has anyone been able to change the delivery options and pay for faster delivery?
1818882
I just wrote a review of the Panasonic 50" Plasma. I mentioned that the person delivering the TV did everything "White Glove Delivery" is supposed to do except provide two delivery people. If I hadn't helped him he wouldn't have been able to set the TV up onto the stand. He did haul away the trash afterwards. I don't think Eagle does more than provide delivery to a freight company that's local to the receiver. After that, any ham handed delivery man can toss the unit around so that it "rides" in the back of his truck. If Amazon sends it via "White Glove", they have paid the shipper for the service, including the two delivery people, trash removal and to set the TV on it's stand. Local freight companies contract with Eagle for doing deliveries so a call to them is evidently needed.
1340739
Yes. I signed up for White Glove Delivery, and they did attach the base, as well as place the TV for me (takes two people) and take out all the trash/packaging. By the way I am very happy with the quality of the unit. This is my second Sharp Aquos Quattron.
1141582
Hello Sharon. If you will place your order on our website we will be glad to deliver inside. However, if you want the white glove delivery please add white glove delivery for 2 pieces at the bottom of the product page before adding it to your shopping cart. LINK TO PLACE YOUR ORDER: https://www.toscanahomeinteriors.com/product_info.php?products_id=1497
583540
ed,i ordered my tv on aug 16 for $1850 and i found yesterday from amazon customer service that it will not be shipped for 1 to 2 months. since this was a preorder low price i wonder if they are shipping to those customers that have paid higer amounts. so i cancelled the order and bought the thing yesterday from dell at $1799. it was shipped and i expect delivery sept 7.good luck!joe
1459028
Contact Amazon for official policies on pre-sell prices. Vizio's website states that this TV is slated to go on sell this month. I contacted them a couple of days ago and they told me that they shipped a bunch to Amazon and other Vizio retailers as well. It is now up to Amazon to launch these things. I am cautiously optimistic that this thing will be in my living room within two weeks. (As long as I have it before football season anyways.)
36461
I think you will see more pop up on Amazon. Talk about funny. I just received a call from my tv salesperson (where I originally ordered the 630 and cancelled due to availability) and he said they were expecting an arrival of about 50 units of this model today and wondered if I had already ordered from Amazon! I told him sorry, I did but that might mean supply is opening up for one last push. Not sure where you are located, but in Michigan, Sears had the same tv in their weekend circular for $1099; no stock in our area but maybe in yours. Good luck
235737
The item is shipped via Fedex Home Delivery, there is no white glove option to have it placed in your house it would just be a curbside delivery.
72159
I paid for the television but the seller will not give me tracking information until he receives payment from Amazon. Amazon claims he was paid. So, I am caught in the middle. I don't know if this whole sale is real or not. I can't file any claim with Amazon until 3 days after the "scheduled" delivery time, which conveniently was posted as 2 week span by the seller. And, Amazon will not contact the seller or intervene on my behalf. So, buyer "beware"!!!
2119065
Hello, thank you for asking. This TV is in perfect working condition. We ship our TVs by UPS. All of our shipments are insured fir the full amount of the purchase. In case of damage you are not responsable. We will replace your TV or issue full refund. Buy with confidence. Thank you.
2055053
I was going to probably place my order tonight for this TV and now I see they jacked up the price 400 bucks. So much for that. Why does Amazon mess with the price so much? Rather annoying.