I have had similar devices and they lose the pairing process when you turn off av receiver or bluetooth headphones
1643650
I have a number of bluetooth devices and and another similar bluetooth receiver for a 30 pin apple ipod/ipad dock and I can say all bluetooth devices "forget" from time to time. With the GoGroove, after the initial pairing, if I power it on and if I do not have any other bluetooth headphones or other bluetooth devices turned on nearby, the GOgroove usually finds my ipod right away. I have a set of bluetooth headphones and a iHome speaker which pair with no problem about 80% of the time, but sometimes it's necessary to "re pair" or forget the device then set it up again. I suspect it's a problem of both the sending device and the bluetooth receivers ability to recognize each other and confusion when multiple bluetooth devices are on at the same time. I use the GOgroove with a set of hearing protectors out in my woodshop, and most of the time it pairs up with no issues.
786143
Try holding down the "phone disconnect" button to get to its settings. Then scroll to the pair setting.
740591
Once you connect to one, it will disconnect the other. You will just have to pair as needed.
1403675
You dont have to delete the old paired devices. You can just turn off the bluetooth on them
877773
I apologize, but That si something That is something that I have not yet tried out. I could imagine the idea of it being impossible at least with my devices because they can only pair up with one Bluetooth device at a time.
869745
Did you pair w/ your phone first? Try turning bluetooth off on phone, and then wait until the unit goes into pairing mode. If it does not automatically, turn the device off, and then press the power button for &gt;/= 6 seconds. It should reinitialize pairing mode for the device.
850967
I've had to delete the headphones and re-pair them with my laptop several times. No issues with the phone though. I almost wonder if having both the phone and laptop paired that one will dominate over the other. Not sure, but I have to turn Bluetooth off of my phone to get the laptop to pair and connect.
509855
The same thing happened to me. I eventually threw them away. I could listen to music if they were plugged in. This defeated the Bluetooth concept. I will not be purchasing any more items from jay bird.
999069
I have had mine for over a year now. I use it daily and every now and again I have this problem.Usually shutting off the speaker, restarting it, then reestablishing the bluetooth connection works. Sometimes shutting off and restarting the music source works. A couple of times the speaker appeared to be paired to my device when it was actually paired with another device in the house and not the one I thought. Turning off or disconnecting the unwanted device and then reconnecting the bluetooth to the device you are using works. Lastly, there have been times when I couldn't resolve the issue in the moment, so I just turned it off and waited awhile and whatever was wrong seems to resolve itself. I have had mine for over a year now. I use it daily and every now and again I have this problem.Usually shutting off the speaker, restarting it, then reestablishing the bluetooth connection works. Sometimes shutting off and restarting the music source works. A couple of times the speaker appeared to be paired to my device when it was actually paired with another device in the house and not the one I thought. Turning off or disconnecting the unwanted device and then reconnecting the bluetooth to the device you are using works. Lastly, there have been times when I... » Read More I have had mine for over a year now. I use it daily and every now and again I have this problem.Usually shutting off the speaker, restarting it, then reestablishing the bluetooth connection works. Sometimes shutting off and restarting the music source works. A couple of times the speaker appeared to be paired to my device when it was actually paired with another device in the house and not the one I thought. Turning off or disconnecting the unwanted device and then reconnecting the bluetooth to the device you are using works. Lastly, there have been times when I couldn't resolve the issue in the moment, so I just turned it off and waited awhile and whatever was wrong seems to resolve itself. « Show Less
602958
Turn them both off, Bluetooth only on iPhone, then turn them on again. Should work. If not they will replace it
1918668
I've had mine 2 yrs now and after about 1.5 years the Bluetooth was not connecting automatically. My device would just keep searching and searching. So, I have to manually connect to the speaker from my ipad or iphone. Not a big deal but it's a pain. I've had other speakers that don't have this problem.
2270130
Try turning off all your other Blutooth devices associated with it. For instance if your phone Blutooth is on and your trying to connect to Oontz your computer or iPad etc, it will not connect till you turn off the Blutooth function on the other devices.
823655
Pairing seems not something this equipment is good at. Overall it's pretty bad both for sound comfort and now also pairing. Sorry, same issue here
909505
I have the same problem on iPad (same operating system as iPhone). The solution that worked is:On the iOS device (iPad or iPhone), go to Settings > BluetoothIf the speaker was previously paired with it, it should show up in the list of My DevicesClick the little red circled 'i' to the right of the JBL deviceDelete the device from the My Devices listNow, the device will show up as Other DevicesClick on it under Other Devices, and it should successfully re-pair!(Bottom line: There seems to be a bug in Apple's My Devices function)
1026115
That is typical. I can't connect one phone via Bluetooth if another that was last connected is nearby and on. I just shut off one. Same withe my Bose sound link and JBL Bluetooth speakers.
1256267
I did not get that indication. I only had issues pairing at first. Once that is done and you have the correct APP it should work fine.
1481160
As long as you don't click "Forget Device" in your bluetooth settings, once your paired device is turned on and in range you should connect perfect.