So after read all reviews and questiones i'm more confused, someone said here after he bought the phone he has to ask tmobile to unlock it, and some people said here you can just put in your sim card and use it right away, i'm now a tmobile customer,...
1609385
No confusion: It may need to clarify. If your carrier is T-Mobile, you just put the SIM card in and it will work fine. If your carrier is someone else like AT&T, Verizon, you need to unlock the phone in order to use it. If the phone is unlocked, you can use it with your SIM with any carriers. Hope it helps.
464573
People have various experiences with inserting another SIM after activation. Initial activation does not always unlock the phone globally so be careful. Rooting is an option but it voids the warranty.
1987213
this phone is not unlocked. I put T-mobile sim in it, but it doesn't work at all!!!!
1799212
i have an existing t-mobile line...can i just insert and use the sim card on this phone? Im confuse about the word prepaid - im thinking it wont work if i will use the sim card of my existing line on this phone - anybody knows?
723426
When I got mind all I did was put my sim card from my old phone in the new one but it should tell you it comes unlocked somewhere. I love my phone. I would call and make sure as they have done so many new things now days.
1330532
No confusion: It may need to clarify. If your carrier is T-Mobile, you just put the SIM card in and it will work fine. If your carrier is someone else like AT&T;, Verizon, you need to unlock the phone in order to use it. If the phone is unlocked, you can use it with your SIM with any carriers. Hope it helps.
1912416
A sim card does not determine if a phone is unlocked or not. If it was purchased initially, by you or someone else, through one of the carriers, it will be locked: for use only with that carrier's services. There are ways to get a phone unlocked: for use with any carrier you choose. However you must be technologically proficient or pay someone who is, a price to do it. You will ultimately be taking a chance with a phone that "claims" to be unlocked until you try to set it up with the carrier you want to use. Then you will find out if its truly locked or not. If planning to go this route, just have, in writing, from the person you are purchasing from, that if it is discovered that it is not truly an unlocked phone, then, you get your money back. Questions? Reach out anytime.
2023660
As you have a contract with T-mobile, the phone does not need to be unlocked, and is not unlocked. It is set up to work specifically with T-mobile service. I have a plan with T-mobile as well. When I broke my previous phone, I got this one and put my SIM card in it and it works great. All you need to do is put your SIM card in this phone.
815535
People saying yes are partly correct but it depends on the SIM card. T-mobile has 2 sizes of SIM cards, and if you're an existing contract customer trying to stick your SIM card into a non-contract phone, it may not work. I would call them before purchasing anything, although at worst you'd just need to get a new SIM card and transfer the account.
666343
No, mine did not come unlocked (although thats what I thought that I purchased). Verizon would not unlock it unless I purchased a sim card [aka service] with them. And my service provider, Tmobile, could not unlock it, of course. I had to go to an independent vendor who charged me $30 to unlock. Yet, it lasted a few months before needing to be unlocked again. PS. just change the network selection.
1662859
Hi, You have to unlock it first from AT&T. I went on line to follow their unlocking process, but it didn't work and they kept saying that I was locked in a contract. I finally called them to request unlocking the phone, but they gave me a very hard time. It's unlocked now, and I was under no contract with AT&T at the time of the unlocking. Any phone would have to be unlocked by the carrier company first before another carrier SIM card can be used, either in the US or any where in the world for that matter. I hope that helps.
676018
I recently bought a locked tmobile phone from the tmobile store. They told me after two months of using the account I could get it unlocked. My wife has has been a long term tmobile customer and they always have given her an unlock code after a few months of using a new phone.
1631474
Julie, I don't know what you mean. As previous responded, you have to go to a T-Mobile or an AT&T; module in order to purchase the SIM card.Cheers,
473346
I didnt have to do anything--it came unlocked and ready to go and i went to t-mobile (which has no contracts.) to get it activated. It was not connected to an AT&T; contract. When you buy an unlocked phone it cost more, but you arent obligated to ATT. If you bought a locked phone i believe you will have to get it activated at the AT&T; store.btw--its been a great phone!
396865
i tried to put my sim card but the phone continues to say "No sim". i do not know whether it is locked or not but sincerely i am extreme sad with the situation. i am out communication for two weeks plus.
11959
When I purchased the phone I had T-Mobile. I just put the Sim card in the back of it and my plan and carrier popped up on the phone.
1542882
It will be unlock when received. Just out of stupidity if come as lock with T-mobile just call them and they will give the cpde to inlock when you explain the situation.