Just brought it and enough water in it, but the red light flashes intermittently with the green light ? Or stay in red light for minutes!!!
519091
I would call their customer service. They will send you a new one but, only put a 90 day warranty on it after. This is why I will never buy from them again. They don't stand behind their product. I bought one and it failed within three days... Good luck.
519092
I started getting same issue with duck one after one week and in two week it completely stopped working. Then I returned and ordered frog one and that is working good since one month. I will suggest to return it and go for frog.
680829
I dont know! I had mine with the same problem. It seems like the switch got broken because it feels kind of loose compared on How it was before. Mine It also got water inside. Did your flashkight got water inside too? I have not tried to fix it yet.
554862
Yes, we have had the exact same problem. I'm guessing this relates to a problem with the water sensor or the electrical connection between sensor and indicator light.
1234484
My green light would not turn in after i charged it. I called the company and they were very responsive-sent me a new one. You can find the user manual on line!
1874301
How long did you charge it? Sometimes it has to charge a while, even over night if it has been out a long time. Then it might make a red light first. LET GO and wait a few minutes and it may turn green. if these quirks don't fix, I don't know what else to suggest.
1851878
I think I solved it. Once you clean it as the manual says you need to reset the system. With it plugged in but NOT turned on, put a paperclip or something in the reset button and press the (I think) Timer button. Should work then. The reset procedure I just described is in the manual right after the cleaning instructions.Thats funny V. Montez, I did the same thing - put it away for a cpl months and finally decided to tackle that damn blinking red light. Its all working well now!
1731762
The red flashing light means the water is below water sensor -&gt; add more water. When the red light is constantly on, that means the diffuser has power and has enough water. If it doesn't turn on, 98% of the time, it's just low water. You need to fill above the metal sensor.
1546658
I would return it and ask for a new one. The one I received only turns off if I press the button or if the water runs out. I agree with the other answers about assuring the water level is not too high.
60351
I have the same situation, but after a much longer period of use. My second filter was at the stage when the light would flash red. Before I replaced it, the light stopped working. I replaced the filter, and still no light working. Checking online, I found that, with the filter out, you can access the switch for the light. I pressed it and the light activated. Put the filter back in and it didn't work. Repeated a couple more time, with no success. I also read online that there is no direct relationship between the light and the filter itself; it simply tracks water flow. I have decided to keep using it until there is an obvious change in either flow rate or water quality. I have the same situation, but after a much longer period of use. My second filter was at the stage when the light would flash red. Before I replaced it, the light stopped working. I replaced the filter, and still no light working. Checking online, I found that, with the filter out, you can access the switch for the light. I pressed it and the light activated. Put the filter back in and it didn't work. Repeated a couple more time, with no success. I also read online that there is no direct relationship between the light and the filter itself; it simply tracks water flow. I have decided to... » Read More I have the same situation, but after a much longer period of use. My second filter was at the stage when the light would flash red. Before I replaced it, the light stopped working. I replaced the filter, and still no light working. Checking online, I found that, with the filter out, you can access the switch for the light. I pressed it and the light activated. Put the filter back in and it didn't work. Repeated a couple more time, with no success. I also read online that there is no direct relationship between the light and the filter itself; it simply tracks water flow. I have decided to keep using it until there is an obvious change in either flow rate or water quality. « Show Less
324739
It happened to me also. I bought this steamer a few month ago.I emptied container and let it stand for a few hours unplugged , then start over again.So far its working, I'll see what happens next
938626
The green flashing light only comes on when the water is running. I've had mine about 6 months and it's still working fine.
2137294
Ours is working fine. Did you put in too much water? The different water levels are a bit tricky to see.
346966
The display will light up only when you filter the water. You also need to run the water for ~1-2 minutes so it get calibrated (light will turn on) . In the instructions you should have all the details.
1095214
When U demand Hot Water, does the red light come on over the temp selected? If not, no water is flowing!
64539
I contacted Pur & they told me that after the light turns red (about 30 days) to watch the water flow from the filter & change filter when it starts to be a small stream. If your light truly IS NOT WORKING then contact Pur via their web site since this seems like a manufacturing problem.
62798
Mine has only red and green lights. If both lights are on, it's cooking. If you put in the appropriate amount of water as specified by the doctor, the unit stopped in about an hour (too much water would take longer). After that the red light goes off. Green light only means warming. Shouldn't warm more than 2 hours.
1028194
This might be a repeat answer. If you have pluged the unit into another outlet and the light still flashes I think you should return it.