is there some trick to prevent it from jamming in my printer? i have tried with "tear away" edges on (even though they are barely attached) and tried removing "tear away" and both ways it jams my printer....
1622806
I wish I could help, but I scan images onto it. I've never printed directly on it.
1168016
Not much help for your particular problem but seriously consider dumping the printer. I had one and found endless problems with it. It is undoubtedly the worst printer I have ever purchased. Eventually I replaced it. Sorry about your problem but I can only advise based on my experience.
419757
I found that I sometimes had to punch out the film covering the part of the cartridge where the ink leaves it. That helped me out. They are sometimes a little hard to "click" in. You may want to play with that part of the cartridge (pull it away from the cartridge or pushing it in firmly.) Hope that this helps!
816350
You might want to try putting back in the dead ink cartridge as you can get a few more prints out of it that way. But in the long term, buy a new printer as this one goes through ink like water and will cost you 10x the amount you paid for the printer itself. I threw mine off my third story window and it made a very satisfying crash into the parking lot behind my building.
692655
I had a similar problem and the only solution that worked for me was to remove the XL cartidge and replace it with a similar one that is not XL. It seems that ink in the XL cartridge drys up and blocks the flow. I am not using any XL cartridges in the future because of this problem.
1252322
Is it normal for this printer to be noisy when printing because of the auto double sided printing? When I lift the cartridge access door, I can hear that the squeaks are coming from the pinch rollers and paper roller.
433007
Mine jammed after i folded a piece of printer paper twice to make the work faster. After I unjammed it (which is really hard to do) i stuck with regular printer paper and construction paper.
731090
I have this same printer, normal operation is very quiet, so you have a absolute problem. I've experienced some major plastic gear grinding noises that are very loud. What I found the solution to be was to open the rear paper jam panel and slam it shut a couple times. Drop the front panel down and just under the toner cartridges you'll see a small handle, bottom dead center. This pulls out the entire assembly holding all the toner packs in. Pull it out just a couple inches and slam it back in a couple times, then close the front door and carefully look at the top of the door making sure its even all the way across the top, if its off just slightly you don;t have that other part that holds all the toner pushed all the way in properly. Also pull the paper tray out and take extra care to make sure you're getting it pushed in properly. I don;t know which one of those things solved the problem, but by doing all of the above I no longer have the noise issue (severe noise at that) and now it prints and runs smooth and quiet.
1887855
Same happend to me this ink clogged my print heads, only way to fix it you need to take the print head s apart and clean them with the right products, look in youtube I believe there is a link about how to repair. I just went and bought another printer
850084
my email address is jcrd peoplepc com I've run into this a lot on HP printers...it is very frustrating... Sometimes I replace the cartridge(built in head, not tanks like Vivamart epson) and that fixes it. On tank type (4 separate cartridges)with one head on the carriage, all you can do is replace the main head, with it's PC circuit. Another possibility is mis-alignment of the PC circuit on the cartridge with the contacts on the head. Try leaving the carriage hold down cover "unclicked" or just lying down on the cartridges enough to clear the frame. Let me know if that works. Like I say it happens a lot on HP printers with all-in-one head & ink cartridges, which have a lot of small contacts. It only takes on poor contact to cause blank page. thanks JC in Denver, colo.
1507462
I experienced the same problem and cannot print quality pictures, as a result. I am still trying to figure the problem out. I would suggest contacting the makers of the item for assistance. If you find out before I do please let me know. Thank you!
196576
I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so are some copiers - and there ARE work-arounds. So I'll take my chances with it, and post a review later... I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so... » Read More I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so are some copiers - and there ARE work-arounds. So I'll take my chances with it, and post a review later... « Show Less
1152421
I have trouble with mine as well. I do know that you have to make sure the queue in your laptop/computer/etc. is clear. Some times it will not print a job. I finally give up and later when I go to print another job, it will print the one I could not get it to print. I just think it was a lousy printer and should have been taken off the market but companies are so greedy anymore they just don't care. I hope some one else can give you a better answer.
2083770
I have had my printer for over one year and no problems yet. I am very pleased with it to date. Try cleaning the paper rollers with vinegar or alcohol carefully to remove all dust, dirt, etc.
1352057
I have the same issue and I don't understand your reply, "You should take paper sticking side of toner off or cut it first.I fixed same problem by doing this." How can we fix the issue? Or do we and others that buy your product have to spend time testing, getting frustrated, looking for solutions, then ultimately returning the item. If there is no real solution to this problem, why do you keep selling this item?Please help.Thanks,Cale
196575
I've had this printer for maybe a year, and I've only had two or three jams, usually if I've been printing a lot of graphics-heavy stuff without giving the machine a rest. It overheats and the paper seems to stick. I find if I let it cool down and pull out the offending paper wreckage, I can continue without incident. I realize this may not be really helpful to you but it's what my experience has been. I find it interesting how many totally divergent experiences people have had with this machine.
81232
It jams sometimes, but it doesn't damage cards. It seems to be jamming more often lately. Any suggestions on how to prevent jamming?