I need to know if the announcement of he baby's den it's true or not becuase I've realized that some customers complaint about not receiving the carry
1619429
I received everything you see in the picture. The carry coat, the bassinet, and the storage bag.
1798855
We dont carry this item in our store. It gets drop ship from the mfg. Any questions call 1866 234 4499. Buybuy babysat
418970
Well, I received two plain white cups in place of the two birdsong print cups I ordered, but the customer rep. I spoke to said that they would be pulling the inventory off the shelves and everything would be checked. I know the birdsong cup wasn't available to order for a few weeks, so it's possible that they've resolved the issue.
1359214
No they bring it to your doorstep. If you catch them while they are delivering it, they will also bring it into your home if your not able to lift it.
179161
yes it does,if you don't get them,notify the seller and tell them you didn't get them.
1135148
Why don't you girls contact the Amazon customer service line and see if they can tell you anything about this. It looks like a beautiful crib, but if it has that Prop 65 warning then it might be better to make sure before buying it. I tried calling a few numbers but I live in Germany and was not able to get through to someone, perhaps it is the time difference. If you get any answers please post them I would like to know, thanks!
974069
You never know what you're going to get when it comes to delivery or the guys who deliver. I would suggest you call the company ahead of time & ask them for details on this. My son who received this couch had a normal door opening & we did have to break it out of the box to get it into his apartment. Delivery man in our case did NOTHING TO HELP get it inside the apartment!! I think you have to pay extra for an inside delivery into any dwelling. Hope this is helpful!
159851
Doubtful! Although the quality is excellent there was NO rush to get it to me. However, I didn't pay any extra and money talks. Mine also missed the delivery date by 3 days.
706457
I still have not gotten my order placed over a month ago so I can't say if they are or not.I will say don't buy from this company I'd rather pay more and get my order on time.
461152
I never got this item. I waited three days past the expected delivery date. I researched everything- my credit card information, tracking numbers, and then the vendor had incomplete documentation and there was no evidence of an order. I had to go somewhere else so I could get my furniture at the last second before my daughter's baby shower. So sorry I can't help.
1248530
Yes, my expected delivery date was suppose to be feb. 19. When I asked the amazon rep why my order had not shipped yet as of feb. 18 I got concerned. Her excuse was that there were many who had preordered and that they did not have enough to fill the preorders. I said that doesn't make sense, I preordered mine back in nov of 2013, how could I not have one reserved already? The only solution they suggested was to cancel my order and order from one of the other seller on amazon and they would refund the difference in total price paid. Which isn't a good option because if there were any issues with the item, I would have to deal with sending it back overseas and that would be more of a hassle in time and money. I'd much rather deal with amazon directly. What I think actually happened is their shipment has not arrived yet from their supplier whoever that may be and that's why our orders are delayed. They sent me an email that if they don't have the item by mar 21, they would cancel my order. If that happens, I will tell them to honor their first offer to refund the differnce I pay if order from another vendor. Because at that point I really wouldn't have any other choice.
1478513
I've been goig back and forth with Amazon about this camera for a few weeks. My latest response was that they basically have no clue when they'll receive the camera, but not to expect it before June 1. I had to re-read it a few times but it definitely said June! I agree with a previous poster, why in the he$# do we pre-order something, and have to wait 2-4 weeks to receive an item our neighbors are already using? I have been using Amazon for quite a few years, but their customer service has been very poor as of late. I'm thinking of cancelling my store card and teaching myself to shop elsewhere. I've been goig back and forth with Amazon about this camera for a few weeks. My latest response was that they basically have no clue when they'll receive the camera, but not to expect it before June 1. I had to re-read it a few times but it definitely said June! I agree with a previous poster, why in the he$# do we pre-order something, and have to wait 2-4 weeks to receive an item our neighbors are already using? I have been using Amazon for quite a few years, but their customer service has been very poor as of late. I'm thinking of cancelling my store card and teaching myself to shop... » Read More I've been goig back and forth with Amazon about this camera for a few weeks. My latest response was that they basically have no clue when they'll receive the camera, but not to expect it before June 1. I had to re-read it a few times but it definitely said June! I agree with a previous poster, why in the he$# do we pre-order something, and have to wait 2-4 weeks to receive an item our neighbors are already using? I have been using Amazon for quite a few years, but their customer service has been very poor as of late. I'm thinking of cancelling my store card and teaching myself to shop elsewhere. « Show Less
2225926
Hi Deborah! I'm actually not sure because it hasn't been delivered yet. I actually don't think it's connected but that's just a guess!
1221221
Nope, none. But just so you know, they DO NOT deliver to your door step or even even the driveway. They will stop their truck in the street and take it off of the truck there. Then you have to haul it (on your own) to your house. It's in a box, so you can't see if they delivered the right one or not. You may want to A) have someone to help you the day of delivery and B) have a box cutter so you can open it right then and there before they leave because once you accept the package, they will not let you return it if there is a problem or even if it is damaged.
1890466
I did order the "Laundress Horse hair broom" and the delivery was delayed again and again until I got tired waiting. It went from max of 6 weeks to over a month and a half and even then the next promise was for two more weeks, so I had enough of it and cancelled the order. Good luck.
914154
No actual updates on status yet (ordered June 11); have gotten feedback through email/chat with CSAs that we can expect updates here on the site and receive a notification when the units begin shipping - but no indication that they have any units to ship, or if the product has been released, or when they'll start carrying it. One note suggested shipments might begin "within a month" but not much more than that. I remember the early days of eBay before more robust fraud protection where occasionally you would fall into a communication black hole and then just be left hanging; to be honest, it feels a bit like that.
1316541
I don't buy a lot of items from Amazon, however, in the past they have always posted the contents of the box. Makes for no surprises! However, in my most recent searches it appears box contents are no longer high priority. Amazon apparently doesn't read these posts, either, or ignores them if they do. I guess Amazon expects patrons to answer the questions. Not a good business practice, as you get negative comments like mine. I am in the market for an ZS-7, but may have to slip to the ZS-6 as I can at least know what I am buying at Costco.