why does a new battery go dead?
1623095
FYI: I bought a interstate battery and connect the water indicator probe to the negative terminal so the alarm does not sound. works great. the watchdog batteries are JUNK. don't waster your $ on their battery but the system is great otherwise
1623096
Hard to answer without more specifics. All batteries will eventually wear out, including lead-acid batteries like this one. They start to go bad as soon as the acid is added, but the process is speeded up with repeated drain/charge cycles. Basement watchdog batteries are shipped without acid: you must purchase this locally and add it to the battery. If the acid is added correctly and the battery still doesn't function it is defective. If it can't hold a charge after minimal use, either it is defective or there is a problem with the charger or its connections. A defective battery should be covered under warranty.
1623097
Its simply junk. Mine kept beeping continuously and I HAD TO DITCH IT. if you are still in time return it.
1623098
I bought this battery a couple years ago, and it only last 2 months !!you should try to look for something else
1623099
I don't think it will die as a new battery but there are many potential problems for this kind of batteries. You can forget to add water. You can have a faulty charger. Or after 2 to 3 years the battery just dies despite the claim of the company that it should last much longer. It is far more expensive than a 3 year marine battery, which is maintenance free.
1623100
Hard to answer without more specifics. All batteries will eventually wear out, including lead-acid batteries like this one. They start to go bad as soon as the acid is added, but the process is speeded up with repeated drain/charge cycles. Basement watchdog batteries are shipped without acid: you must purchase this locally and add it to the battery. If the acid is added correctly and the battery still doesn't function it is defective. If it can't hold a charge after minimal use, either it is defective or there is a problem with the charger or its connections. A defective battery should be covered under warranty. Hard to answer without more specifics. All batteries will eventually wear out, including lead-acid batteries like this one. They start to go bad as soon as the acid is added, but the process is speeded up with repeated drain/charge cycles. Basement watchdog batteries are shipped without acid: you must purchase this locally and add it to the battery. If the acid is added correctly and the battery still doesn't function it is defective. If it can't hold a charge after minimal use, either it is defective or there is a problem with the charger or its connections. A defective battery should be... » Read More Hard to answer without more specifics. All batteries will eventually wear out, including lead-acid batteries like this one. They start to go bad as soon as the acid is added, but the process is speeded up with repeated drain/charge cycles. Basement watchdog batteries are shipped without acid: you must purchase this locally and add it to the battery. If the acid is added correctly and the battery still doesn't function it is defective. If it can't hold a charge after minimal use, either it is defective or there is a problem with the charger or its connections. A defective battery should be covered under warranty. « Show Less
1623101
To begin with, this battery seems to have a history of problems. So far, my experience has been positive with no problems but I have only used it for 6 months. Checking water level would be my only recommendation.
1623102
Yes, any battery can go dead eventually when older. This one has not gone dead as of today and the system will alert you if the battery cannot be charged.
1634321
I would say have them send you another one first and return the old one. It may just be a defective item that you received. It happens from time to time. I wouldn't waste my money on a new battery if it came that way.
906306
It could be a bad battery. If it is a bad battery, you can call customer support, and they will send you a new one. They were very pleasant when I spoke with them about a battery issue not holding a charge. At the time, the customer service person told me that new batteries should be charged for at least 24 hours in order to keep a full charge. He also told me if the battery didn't work, that they would send me a new one.
1514824
Are you sure the batteries are good? I had that happen and the (unused) batteries were dead.
1959249
I have two of the batteries and have had no problems. I suspect your battery is defective and should be returned for a replacement.
1779012
You have to let it charge for a while and maybe reset it. It comes with instuctions for installing a new battery. If you did that then you probably have another problem.
540724
I would ask them for a replacement. Obviouslt a problem with the battery. i have found they are either great or duds.
1379566
Sorry for your problem with the battery install. If the new battery is not defective, sounds like the main unit is defective. I obtained the batteries as a gift for my daughter. She installed the new batteries and selected the option of new batteries installed. Then left the unit in the home dock, charging overnight. Went from running less that 5 min to completing the whole area for approx 50 min never having to go home for a recharge. Runs like new again
558385
Does that when batteries are dead. If they.re fresh batteries, then it.s prolly the type of battery.
885094
The battery may be dead. How long have you had it? Generally when a battery dies, it doesn't just completely stop working - it'll deplete faster than normal or have inconsistent durations. I imagine your only options would be to try a new cable first and if that doesn't work, try letting it charge overnight and see if it picks up a charge. Last resort would be to reflash the firmware and hope for the best, but please make sure that you are flashing the correct firmware if you do choose that route, as it can damage the device if it's the wrong file.
2124879
That's odd... I used mine for over a year before the batt died on me. Maybe you can contact their technical team and see what they say.
1847179
Your battery may not be dead! IT'S PROBABLY THE CHARGER. I purchased a second battery so we can always have power regardless and found that the charger was just not charging. I unplug the charger for about one minute and plug back in. It then will fully charge the batteries. There are many times I don't get a full charge and unplugging the charger and allowing it to reset works every time. We use the vacuum daily and the original battery is at least five years old and works just fine even today. IT'S PROBABLY THE CHARGER.
1607641
Most likely a power cord issue. Usually a dying battery would have signs of low storage, instead of suddenly not working, though the port itself may be warped. Try leaving it on the chage an hour then try turning it back on.
1701233
Without getting into the technical aspects such as mAh charge capacity, discharge rate, number of cycles, etc. It really comes down to purchasing from a trusted vendor. I if the new battery doesn't hold a charge, it's most likely not a new battery. As for determining if the battery is "Fresh". These batteries are sometimes not charged until you first charge them.
1546331
Not sure but sounds like you have a shorted switch, I would email Streemlight and get it sent off for testing and repair, constant full discharge might ruin new battery.
2079233
Have you tried replacing the battery? Also try this first before replacing the battery, Run the battery slam dead, and recharge for a period of twelve to sixteen hours before use, sometimes this will reset the memory of the battery. Hope this helps.
1552923
There could be one of two reasons for this. Usually it means that the battery is defective, or has become ineffective. Some batteries get to this point quicker than others. There is also a slight chance that the charger has gone bad