Where can I get a replacement cylinder? I did not tighten it all the way, it fell out and became a chew toy for our dog.
1618216
The entire unit would have to be purchased, replacement cylinders are not sold
2284073
Yes, I believe that there is a replacement cylinder that you could buy online to replace it.
1905448
When I asked the company, this was the response: "To take advantage of our warranty all you need to do is send us the toy with a note describing the age and breed of your dog, how long it took them to get through the toy, whether or not you would like a refund or replacement. As soon as we receive the toy we will send out the replacement. Just send it to:West Paw DesignAttn: Zogoflex Returns32050 East Frontage RoadBozeman MT 59718"
1791411
You might try the actual company who manufactured it to see if they would sell a replacement part. The first one I had was totally destroyed by a bear so I have no extra parts except for the base.
1942293
I tried to find replacement collar posts for you, but failed. Looks like the only solution for you (and for me, as well) is to buy a second unit. At least they're inexpensive, and we'd have other spare parts if we need them. Good luck. (and because of your inquiry, I tightened up my posts)
1127964
You know what? I looked for it too with no luck. You can contact the company. They're very responsive. My dog has not put on weight with it. And he loves it.
135966
You can get one from petsafe http://store.petsafe.net/drinkwell-big-dog-replacement-pump
1743892
Have not had an issue with any replacement parts as yet. Probably contact Perky Pet directly. Sorry. Ed K
372087
I recently replaced mine - it was a chair I bought 2 years ago from Walmart. The toughest part was removing the old cylinder. Cylinder sizes seem to be standard - it fit my older chair like a glove. The lift seemed slightly lower than the original cylinder.
2259205
Search Ebay under your make and model. That's how I found replacement parts.
1198754
I have the same broken part but am unable to find a place that sells replacements. I have not contacted the manufacture, but may give that a try.
1451015
yes. we had several chairs that the cylinder had failed, and I ordered replacements. Note that you will need fairly big tools, pipe wrenches and such, to get everything replaced. On some, we could replace the whole mechanism, on some, we had to replace pieces but it seemed to work.TDF
501117
Mine was. You may be able to find them online. The company triarch themselves has great service, I had to reach out to them for a replacement part and they err really quick to respond so they may be able to email it to you.
376731
Hello, Thank you for your question. Here is a link for the replacement part: http://www.amazon.com/dp/B00EZWSM0O Please let us know if you have any other questions. Thank you!
1078205
I would just contact the vendor/manufacturer- KONG. I am sure they can send a replacement insert.
1189744
Carol, Have you tried contacting Great Northern? They should have replacement parts or maybe contact the seller and see if they could assist. Maybe they have a contact person.
1960537
You could call amazon and they could forward you to the company where the chair was bought from and they should have it for sale, or at least provide you with the information to one you could buy online that should fit the model of your chair. I'm actually going through the same issue with an hydraulic pump for one of my chairs.Hope this info could help you out with your problem.