Just received mine and the large plastic top piece needs to be stretched slightly to fit and falls off fairly easily. Normal or should I return?
1622787
I would return it! Unpopped kernels fly all over the place when using the Toastless TCP-713!! Purchase an Air Crazy by Westbend instead!
1622788
I have to expand the sides a bit to get it on and make sure it's all lined up , but I don't have issues with it falling off and I use it about 6 times a week so you may want to exchange it.
1622789
I had a similar problem with mine in that the lid didn't quite line up just right. It took some fiddling but once it was in place it stayed put. I bought mine to roast coffee beans and it did a pretty mediocre job of it. My unit did not get hot enough to even reach a medium roast. I ended up selling mine in a garage sale.
1622790
That is what I thought at first. With use the plastic will shrink and it will fit just fine. I have been using mine for a little over 9 months and it works as good now as the day I got it. Happy Roasting.
1622791
This is not normal. However, the popper will still work without it. It is your call.
1622792
Mind just stays in place quite nicely, sounds like yours isn't quite right.
1622793
If your useing it to roast coffee I didn't evenbuse the top. I bought a funnel like peice from homedepot in the ducting and modified it to put in the top. I saw other people useing this kinda method on utube.
1622794
I would return the popper and not get another. We waited too long to return and have donated it to Goodwill. Popcorn flies all over the place. It's a terrible machine in our humble opinio
786919
I had the same problem: but I kept working with it & finally it fit well.& now I still have problems-- sometimes the top or the back falls off,I just snap it back in, so yes, it does not fit very well, should have a betterfit - I think. thank you
1512450
I agree with the other 2 responses. Plus, I have issue with the top of it rolling down constantly and not staying in place.
1363618
Hi, mine seems to fit on pretty easily. Try turning it a half turn it sits in place but really doesnt snap on.
159093
I've had no problem just pulling the rubber tip off -- I've had to do it twice since the first inch wasn't enough. If it just won't come off, then I suggest you send it back for exchange, or money back.
972317
Mine came off, too. Couldn't fit it in anywhere but assumed it was a non slip ring for the bottom. I am living without it, no problem.
1346160
Mine is a little loose & it works fine for me. I have more energy since wearing it.
595930
I just checked mine and there seems to be a tiny bit of stretch. Given the price and how well they work, I would give them a whirl. Good luck.
2166970
Mine fits pretty snugly and securely. Try fitting from the top down maybe? Or try putting your case in steaming hot water for about 30 sec to soften up the TPU and try again.
1484528
It may need to be tightened, there are screws on the side. Mine was actually missing but it has worked out ok. That is all the advise I can give you and you can walk into a music store to check it out before returning.
2117094
What I did was measure the opening on the lid, mine fell within the range of this top. Just make sure you order whichever top is within the size of your lid opening. I did have to use the metal ring that comes with it to hold it on, but I've not been sorry I ordered it.
1056157
The secret is to be sure that the top is aligned with the bottom. Make sure that you have everything perfectly in line and it will fit as expected. Put it on crooked and it will not fit. My significant other came up with an ingenious idea, fitting a small level on the top with super glue. All we have to do now is check the level to be sure everything is in line.
186268
If it's not snapped in, then it's not normal. Mine clipped in with no issues or special adjustments right from the get go.
1567203
Mine is fine......I think that you might have stretched it to much when you put the little tracker in place. It only fits one way and it took me awhile to remember just how it went......and now it slips in easy without any ouching and pulling and definitely not stretching......I had to buy another band because the original band broke from being in the same position all of the time....at least that is what I think.
1446718
It did not fit mine, exactly as the comment above indicates. The top will not snap into place. Yes, I could close it if I wanted to it and it would probably stay in place 99% of the time, but I'm not looking for an imperfect fit.
761715
Unusual problem. I have many of these and they all worked well. I had to trim all the excess plastic off the sides with a very sharp knife though but then everything fit perfectly. If it doesn't fit then sounds like a mismatch of parts and you should return to supplier for a replacement.
481465
Same think happened to me. The problem is the top is not affixed and for some reason the stuff you need is missing. Contact customer service and they will send you a new . It seems this a ongoing problem.