Help! I like the case, but I can't get it to charge. Someone mentioned an adapter? Is this needed to charge via USB??
1628565
Mine just came with a usb cable, but you do need a cable to charge it. If you don't have a spare the one that comes with the Nexus 7 will fit and charge the keyboard.
1628566
When you purchased the case it should have included an adapter cord to charge the keyboard, if not you can purchase one or use your phone adapter if it fits. The USB charger is just a short cord that you can purchase when you want to attached your jump drive to download items onto your Nexus 7. The cost is about $4.00.
440255
I plug it into my computer. Did you receive a cord with a USB cable? My bet is you did and it doesn't seem to be charging. I thought the same thing at first. My problem was I kept losing the connection and it would shut down. I think that's one of its inherent problems. Hope this helps...
1836475
It may have been cut improperly. But it sounds like your not using the adapter plug which is straight and a little slimmer . It should have come with the case. Yours cut in and out because it's not all the way in. Find or buy the adapter plug.
1834262
Make sure you're charging it with the ac adapter that came with it. It won't charge thru the mini USB port.
1860428
Unplug charger, then plug it back in and try to charge it now....don't know why, but that seems to work for me....certainly no the way it should be.
768703
I've tried charging mine with normal microUSB because I thought I'd gotten a bad AC adapter and the normal microUSB's won't register as charging and didn't seem to raise the power at all. Luckily for me, it turned out the AC adapter just has an odd proprietary plug that needed to be pushed slightly harder to click into place the first time, so I'm able to charge, but yeah, it was a bit of a disappointment to realize that it can't charge off of the same USB stuff all my other electronics use.
656304
I am having the same problem. I cannot charge it and I'm so lost without it.
1710823
Yes I remember there being a charge port somewhere. Although I did returned this item. I believe the case overheated the tablet and caused it to shut down. When I removed the tablet from the case the problem was resolved.
1182304
It's take some time for charging up. I used USB charger for charge. It should work.
377594
Is it not charging? I got the socket replaced, where you plug the charger in, and now it works fine. Plus I'm better about draining the battery completely before charging. I think they don't sell batts because it void the warranty if you open the case. I did order a replacement, though, from Screen Surgeons in Tucson, AZ. Got it in 3-4 days....
432845
You need a different charger. Also note, the case causes a shadow when shooting with flash and you're unable to use the audio port when the case is on.
1764882
Apparently not well or I couldn't figure out how to make it connect properly. I finally sent mine back, don't know if mine was defective or if it was "operator error", it didn't charge or play through the speakers. I see that the others thought it worked well, didn't think of the case being a problem...but my case is a smaller one, so who knows.
1928920
I have the same phone, as does my husband. His case is different than mine, he can use the charger in the case, and I can't. It has to do with the shape of the cutout around the charger socket. I can hold it in place and get a charge, but it's kind of at a slant and I'm sure that's not how it's meant to be used. It does work well, the best solution would be to get a different case, check the opening before you buy it. A less ideal solution would be to carve out a little more space around the opening on the one you have.
1370224
Hi i actually tried to charge it through the usb port and it was charging but not as effectively as i wanted...so i used the normal charging point which charged the tablet alot faster and havent had issues that way.... Its a good tablet...very fast...multitasking abilities beat the mini ipad.. And for the price you cant get better :-) trust me Ive tried alot of tablets before buying this one
247665
I got one for my girlfriend and have been working really good for more than a year until now. U can charge it with the phone attached and i think the phone charge first and then the case. I think, Usually all these things work like that. I have one for my iphone and it work the same.
626887
Had the same issue. Started charging by the micro usb port. Works fine now.
2108049
I wish I knew. My only thought is that maybe it won't charge because something is wrong with the tablet ... Or if it doesn't fit maybe its the wrong model. Wish I could help but don't really have an answer ... Is it possible the new cable is defective?