I just recieved this power unit a few days ago and when I opened the box and plugged it in to charge it was already charged. Why? Was this a return?
1644647
mine was almost fully charged too when I got mine. I think they pack them with the chemistry activated (probably to save the battery - these kinds of rechargeables don't like being flat), and these packs hold their charge for a long time.
1887741
I am the same as the others, mine came charged. I installed it several weeks ago and it works. Maybe you should check with the company for a replacement. Good luck.
1464945
I have had one charged and waiting to be used for a couple months and it's still fully charged so I would charge them in case there is a problem with power conversion overseas.
1846551
I would send it back. Mine turned on and charged fine. However, sometimes it records and sometimes it does not.
2021096
Mine wouldn't charge either, and I read from many others that had the same problem. I returned mine and Amazon gave me a full refund, but unfortunately I was not able to reorder.
882967
Not at all normal. I would suspect a short in the battery, unless it charges well otherwise. If it charges correctly on another charger, you should exchange this charger.
1129489
How long are you letting it charge for? I let it charge for a few hrs the first time, since then I have rarely had to charge it. Try letting it be charged for hrs if you haven't yet...if that fails to make a difference, or if you've already done this, I'd attempt to return the item.
2101821
No help here. Ours worked just fine. Regarding the previous comment we did fully charge ours before we used it.
506348
Mine came partially charged, but I expected that. I just charged it gain to to top it off.
2009052
Did you fully charge it when it arrived? I's call customer service and if they give you the run around I'd return it.
640485
Supposedly you plug it in. Mine charged once, then never charged again. Good luck....
1232746
I have had no problem with mine charging. Perhaps you have a defective unit. Mine is now around three months old. Good luck, Earl
1800618
I would return this product to the supplier. If it is not recognized and does not charge, it is useless. Amazon's guarantee should solve your problem.
428774
No, it's not normal, you should send it back, mine has always charged to 100% in the 3 months that I been using it.
184140
Must be defective in some way. I would send it back. I haven't had any problems charging mine. It charges fully and I am able to use it without it being plugged in for at least a few hours.
2219375
Mine didn't charge either. Probably this is just a toy-like stuff and should never expect it to work.
1445286
LorraineI am sorry I do not have an official answer as I am not a "PEAK" person, although fairly close to being one. When you had the unit plugged in to charge did you notice the charge light lit? Other than that, please contact the technical support organization.Hope you get fully charged soon.Richard