How are warranty issues handled? Do you have to sent back to the manufacture? If so who pays the shipping?
1618470
I wouldn't worry about warranty as these impact gun won't break unless you are careless but who would with a $500 tool. .? ir know how to make impact tools that's the reason why they are known worldwide. .buy it you won't be disappointed. .i know i am very happy
1618471
The warranty issue are handled by the manufacturer. They will most likely have you take the item to a service center nearest you.
1618472
no I live near Nashville and there was a tool repair shop here that did warrantee work I had a problem with one battery they replaced it within a week. now probs with the gun itself other than sometimes too much power...hope this helps
1818297
From what I read, you have to pay shipping back, and one of the reviwers said that their refurb replacement broke also after a couple of months. So, not worth shipping back IMO.
233567
The gist I get is there is no warranty. You pays your money, you takes your chances. Sorry, I am not much help with that.
1652749
Buy a new one or buy another brand they charge shipping and handling to recoup their cost
524170
I sent mine back in for repair. Because it had been less than a year since purchase, I had to pay for shipping there and back, but the repair and parts were provided. It cost me $60.00 to do this. Contact the manufacturer for details. Hope this helps.
999446
I am sorry I have never had to use the warranty. I would try starting with the vendor where you purchased it from or find out who the manufacturer is then try to contact them. I am sorry that I could not be of any more help on this question.
846222
I have had no problems with mine. I would send it back to the people I bought it from.
495887
Did you get a warranty, if so put in a claim and you will get a refund. If not contact seller, they are excellent at responding
1910570
I heard you can return it for a refund.. minus the shipping charge, if any....... have you contacted the seller and asked them?
542669
My return is still in the process.....they say no restocking or add on fees. I live in a rural area where shippers do not regularly go, thus the delays. I had 14 days to send it back, it failed in 6, they tried to send a tech to fix it, again my location influenced that. Ultimately with all the negatives reviews about this make and model we elected to send it back and move on.Good luck.
299244
Not sure what the warranty is. Had mine for over a year, no problems to the point I never think about it.
2054237
If there is a defect in the product Amazon will pay the shipping. If you simply decide you don't want it you pay the shipping but Amazon credits you for the amount paid.
1366488
If you talk to the company they will have you send it back to them and they will look at it and fix it, then send it back to you. They did that for me when I had a problem.
1817341
It has a one year warranty. If you send it back within two months, both shipping charges are paid for. After two months only the repaired unit has the shipping paid for.
260474
Depending on who you bought it from, the seller should have a return policy of some sort. The reputable sellers will cover shipping if the product is defective, though they're not technically obligated to do so. Have you contacted them to ask?
186453
Has a warranty but did not want to send it back AGAIN and pay for shipping and handling. I actually got another one and am VERY HAPPY...LOVE IT. BUT it took the goes
753735
Sorry - I couldn't tell if this question was for me. This should be directed to the seller. I imagine the seller would honor the warranty???