Battery problem I bought one, exchanged it, and am now having the same problem with the second that I did with the first:How long should it take to charge the battery *the first time*? The manual says a charge should take about five hours. I've had mine plugged into the computer's USB port for eighteen hours now, and it's still showing less than half-charged. Exactly the same thing happened with the first unit I owned. Has anyone else had this problem? Battery problem I bought one, exchanged it, and am now having the same problem with the second that I did with the first:How long should it take to charge the battery *the first time*? ... » Read More Battery problem I bought one, exchanged it, and am now having the same problem with the second that I did with the first:How long should it take to charge the battery *the first time*? The manual says a charge should take about five hours. I've had mine plugged into the computer's USB port for eighteen hours now, and it's still showing less than half-charged. Exactly the same thing happened with the first unit I owned. Has anyone else had this problem? « Show Less
401206
You can get a charger for $9.99 through Creative labs...lol. That's pretty inexpensive.
401207
No need to get a separate adaptor. Many basic USB chargers for cell phones also fit this device. I use my Motorola Razr phone charger to charge this mp3 player. Works just fine.
401208
Buy a regular wall charger. Your zen will not charge as fast when hooked up to your PC. When you use a regular wall charger, you will hae it charged FULL in about 4-5 hours.
263179
I found that mine won't charge at all when connected to my computer at work. It DOES charge on both of my home computers, and I did install the Creative software on those computers. I e-mailed Creative's support to inquire if the software was required on a computer for it to charge the player, but I've heard nothing back from them. Since then, I've bought a second battery (non-OEM Lenmar battery) until I can find a reliable and inexpensive A/C charger (this also means non-OEM since Creative's prices are nuts).
401209
Thas one problem with this mp3 player.It doesnt come with an a/c chjarger. When you charge via the usb cable it takes much longer since very little current is passed through it. Try buying an a/c charger separately. You might find cheap ones at bizrate.com
1719681
When I was having trouble with my old battery, it sometimes took 30 seconds or so for the laptop to recognize and display that it was charging. If yours doesn't respond within that amount of time, I would return it, as already recommended.
554069
I charged my new camera according to the instructions, 2 hours, and now a month later the battery is dead and it won't recharge. I read on another online site about lith. batt. they should be charged 12 hours, taken out of the camera, reinserted and charged for another 12 hours, and then do it again to fully charge the battery. No one else has had a problem with the battery?
1716169
The charging unit does not appear to charge anymore (it's about a month old and maybe a week or two in use). I will try a third 9v battery to see if we can get it to charge later on today. However moments ago I tested for any voltage and expected to see none; to my surprise the charging unit appears to be allowing 22 - 23 volts through. Does anyone know if this charger is prone to problems? As soon as I locate the batteries that were delivered with this unit I will use them to test on this charger.If anyone has any info please email me at springfieldcomputers A T yahoo D O T com. Thanks The charging unit does not appear to charge anymore (it's about a month old and maybe a week or two in use). I will try a third 9v battery to see if we can get it to charge later on today. However moments ago I tested for any voltage and expected to see none; to my surprise the charging unit appears to be allowing 22 - 23 volts through. Does anyone know if this charger is prone to problems? As soon as I locate the batteries that were delivered with this unit I will use them to test on this charger.If anyone has any info please email me at springfieldcomputers A T yahoo D O T... » Read More The charging unit does not appear to charge anymore (it's about a month old and maybe a week or two in use). I will try a third 9v battery to see if we can get it to charge later on today. However moments ago I tested for any voltage and expected to see none; to my surprise the charging unit appears to be allowing 22 - 23 volts through. Does anyone know if this charger is prone to problems? As soon as I locate the batteries that were delivered with this unit I will use them to test on this charger.If anyone has any info please email me at springfieldcomputers A T yahoo D O T com. Thanks « Show Less
1917882
You use the USB charger and charge it when It is connected to your computer. I think it's supposed to have about 18 hours of charge when fully charged.
1955396
I did not experience the problem of the battery not charging. Make sure the battery is seated properly in the computer and make sure you have power to the computer. If it absolutely does not work, contact Amazon and return it.
412342
I have a problem, that might be related and I wanted to ask people as well. When I put the battery in the charger (I have two), most of the time, even though the battery is empty, the charger shows green light and does not charge. I have to put the battery in slightly elevated angle and push on it and then it will start charging. So maybe your batteries were not charged at first place. Also happens to me, that the batteries discharge if not in use for 2-3 days, so before use I always recharge.
1127513
I bought this product when my laptop charger port became compromised and the fix was almost as expensive as buying a new laptop, so instead decided to purchase extra battery and charge batteries externally. I found that the original battery that came with my asus laptop -- so it was old--would not charge on the external charger---get the same response you are getting. Since then I have purchased 3 new batteries--all charge perfectly on the external charger. If it's your original battery may be the same issue? Hope this helps!
1637765
Are you getting the message at the control panel that the battery is charging? I think my new battery took 2 or 3 days to fully charge. Give it another two days on your battery.
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
702527
I checked with my daughter, since I bought it for her laptop and she's the one who installed it. She did not get that message, but did mention that the battery needs to be charged before it will work. I don't imagine it would charge, though, if it's "not detected", but maybe you could leave it on for a while and see. You can probably tell I'm not very "techy". We didn't know until after we bought the battery that the laptop would work perfectly well just plugged in, with the battery uninstalled. If I'd known that, I probably wouldn't have bought the battery at all. Sorry I can't be more help. I checked with my daughter, since I bought it for her laptop and she's the one who installed it. She did not get that message, but did mention that the battery needs to be charged before it will work. I don't imagine it would charge, though, if it's "not detected", but maybe you could leave it on for a while and see. You can probably tell I'm not very "techy". We didn't know until after we bought the battery that the laptop would work perfectly well just plugged in, with the battery uninstalled. If I'd known that, I probably wouldn't have bought the battery at all. Sorry... » Read More I checked with my daughter, since I bought it for her laptop and she's the one who installed it. She did not get that message, but did mention that the battery needs to be charged before it will work. I don't imagine it would charge, though, if it's "not detected", but maybe you could leave it on for a while and see. You can probably tell I'm not very "techy". We didn't know until after we bought the battery that the laptop would work perfectly well just plugged in, with the battery uninstalled. If I'd known that, I probably wouldn't have bought the battery at all. Sorry I can't be more help. « Show Less
1847096
This is "normal" but not necessarily "good." When you plug it in it charges for 10 hours and then shuts off. Period. If you put in fully charged batteries it will still charge them for 10 hours. If you plug it in and then add a battery 8 hours later, that battery will only charge for 2 hours before it shuts off. And as you have experienced, if you add a battery to it after 10 hours it will not do anything because it is already "done" charging, even if you plugged it in when there were no batteries in it at all.
1328508
I have not had any trouble except changing the battery. As soon as I put the usb port in my computer.I was ready to go.I hope you find the out the issue soon.
2189388
The first time I charged my battery it went from purple when charging to blue when it was 100%. The second time (which is as we speak) the battery was 26% when I plugged it in and the light is red. Not sure what red means since the first time charging was purple. I did the power cycle on it and its still red. Maybe it will turn purple then blue? It took about 6 hours to charge from 20%-100% the first time.
783151
I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and... » Read More I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. « Show Less
1219412
I can't answer this, in my case once I use the charged battery, my charger/battery will not take a new charge, is this a normal problem and should I look for a charger?
830053
Your system should be charging it automatically. If you just now installed the battery, wait 24 hours and it should be fine. You may need to reset low battery warning. See your manual for instructions. If it has been installed since February and now is showing low battery , verify the main power source is turned on.