Since the "bumper" that goes over the TPU portion is very delicate, does spigen sell replacement bumpers and if so how much and whats the web site
1607680
I found the frame piece available on Amazon (I personally am getting a second color, just so I can change up every now and then). Here is the link:http://www.amazon.com/dp/B00FLFSXLC/ref=wl_it_dp_o_pC_S_ttl?_encoding=UTF8&colid;=PYRONJH6B5C2&coliid;=I2RET1SRWTAU7Z
1607681
When I last checked they weren't selling replacement bumpers. I did suggest it though.
1607682
I'm sorry, but I have no idea if Spigen will replace it if it breaks, but it's worth a shot to ask in the event that happens. I recently had an issue with another product, and after an email that company sent me a replacement with no issue. As for this case, I am still using it and switching between it and the Spigen Tough Armor case. Both are awesome, and I haven't had any issues with either. But the Spigen website is www.spigen.com. Best of luck.
1607683
I don't believe they sell the bumper part by itself. I didn't have any luck finding them. I tried searching because I wanted to buy different colors and not have to buy the whole case again, but no luck..
1607684
Hi Daniel, The bumper component is pretty durable, but it will scratch if it impacts with an abrasive surface. As of now, Spigen does not sell the bumper separately, but there is an indication that they may do it in the future.
1607685
I found the frame piece available on Amazon (I personally am getting a second color, just so I can change up every now and then). Here is the link: http://www.amazon.com/dp/B00FLFSXLC/ref=wl_it_dp_o_pC_S_ttl?_encoding=UTF8&colid=PYRONJH6B5C2&coliid=I2RET1SRWTAU7Z
1607686
I looked for this. They told me "at this time" they do not sell the bumpers individually. That was a couple weeks ago so not sure if anything has changed. My bumper has been fine after a few months of use - FYI. Good luck!
802160
This is just a replacement for the rear cover. It offers no special protection. I didn't use a case or bumper.
2036330
Yes you should exchange it through the Spigen company. It should not be stiff. Mine works very well.
1842894
Maybe by having it re-sewn on, but probably not. Things should not break that easily, so I would attempt to contact Otter Box directly and see if they will replace the item, being it was probably a manufacturer defect. They definitely stand by their products and have worked with replacing an item they make even though I did not purchase directly from them. They may ask you to take a few cell phone pictures to send to them for examination. Good luck.
1432828
Just make sure the seller is Spigen. It is legit I got mine and checked the authenticity with the code they provided with the case.
2006801
My best guess is 50/50 whether you get the power button issue. I ordered mine on 11/3, and received it on the 7th. My case is perfect- no defects or button problems. Spigen CS says in this thread that they'll have replacements on Nov 11th, maybe wait until then...
774219
Don't buy this case me and my family have bought 3 and have broken 4 (Verizon felt bad and gave me a new one) they don't replace them under warrenty and they break very easy. Buy the spigen glast screen protector and a bumper case have that set up on all my phones for many months and may drops and not one problem.
170091
thanks for interested my item, my item had price tripled cause It is actually a great case and it had a bumper on the front whic helps protect when it drops. It's also very fashionable, Thanks and Regards,
96415
I'll do you one better. Go to www.otterbox.com and fill out a warranty application for replacement part and they will send you replacement part right away. Don't toss out the hard shell. You'll still need that.
1404912
Yes, it's a bumper, it doesn't cover the back. I've even used TPU cases with a qi and it managed to transfer. As long as it's not too thick like an otterbox or aluminum the qi should work.
1438729
The rubberized bumpers do not touch a surface when laying on its back, it's smooth but not as slick as the stock backing of the phone. The sides DO touch the surface if it's laying on the screen side. I dont know if you would likesome other pictures, I suppose I can upload a couple.
1550371
Spigen does sell "replacement" designs to lay inside the case. If you do not like the designs, you always have the option of cutting out your own picture.
1095513
As far as I know, keep in mind I am in no way affiliated with Spigen, you should be receiving the updated version instead. I would suggest directly contacting Spigen their customer support has always treated me well.
1699331
It's only a bumper case won't protect your screen if something drops on it. Mine works great for what I want. I ordered the 10 pack and never had to replace the first one I put on months ago
1983182
I can't comment on the case since I just have a regular rubber bumper around mine. But with the cable durability, I knocked my phone on the floor while it was plugged in and the piu that goes in to the phone came out of the cable and got lodged in my phone, I had to get a pair of tweezers to get it out. The cable is not that great in my opionion from my experience and I had only had the cable for less then four days when that happened. I have knocked over my phone with the same cable from apple and another generic one and it was fine, never had any issues with them breaking of inside my phone. I can't comment on the case since I just have a regular rubber bumper around mine. But with the cable durability, I knocked my phone on the floor while it was plugged in and the piu that goes in to the phone came out of the cable and got lodged in my phone, I had to get a pair of tweezers to get it out. The cable is not that great in my opionion from my experience and I had only had the cable for less then four days when that happened. I have knocked over my phone with the same cable from apple and another generic one and it was fine, never had any issues with them breaking of inside my phone.
209540
TPU generally is a stiff rubber about half way between hard shell and silicone. This is a nice bumper but if you have a skin on your phone it could get pushed up a bit around the corners. Remember a bumper doesn't cover the back.
2222228
Just go to their website and answer a couple questions. I got a replacement screen protector because there were bubbles when I tried installing the first set.