I moved my extender from one room to another and now all I get is a dim purple light. No flashing, unresponsive to reset button. ???
1643483
@ John S.: Try turning off router for one minute then turn back on. Sometimes this is a cure.
1643484
I'd first unplug it and plug it back into the outlet. When we had problems this cleared it up -- consider it a reboot. If this doesn't work try another outlet. Not all outlets are the same (there may be a problem with the outlet itself). If the problem still persists it could be a signal problem -- for me, that means that it can't get the signal from your router to extend it. Otherwise, I'm stumped.
1643485
Move it back to your original location and see if you have connectivity. Another method to troubleshoot is to leave it where it is, bring your computer within close proximity, scan and see if you see the SSID of the extender, (you should have named it something other than the SSID of your router, ex: ssidname-ex). If you don't see it when scanning for available networks, then you probably have a bad/failed extender. If you do see it, connect to it, possibly with the default password if your established password doesn't work. Hope this helps.
1643486
I've had similar issues with connectivity, intermittently and usually for no discernible reason... It's literally worked in one outlet, but not the one right next to it or across the room a bit. I've never seen a purple light and didn't see anything about it in the instruction manual. I can say this... I've had two Belkin products (the extender and a regular router) go out within months of each other and under the warranty time. I spent 15 minutes trying to get them to honor it, while speaking with someone who couldn't understand me. I cut my losses and went with ASUS products. Sorry if this is not much of a help. I've had similar issues with connectivity, intermittently and usually for no discernible reason... It's literally worked in one outlet, but not the one right next to it or across the room a bit. I've never seen a purple light and didn't see anything about it in the instruction manual. I can say this... I've had two Belkin products (the extender and a regular router) go out within months of each other and under the warranty time. I spent 15 minutes trying to get them to honor it, while speaking with someone who couldn't understand me. I cut my losses and went with ASUS products. Sorry if... » Read More I've had similar issues with connectivity, intermittently and usually for no discernible reason... It's literally worked in one outlet, but not the one right next to it or across the room a bit. I've never seen a purple light and didn't see anything about it in the instruction manual. I can say this... I've had two Belkin products (the extender and a regular router) go out within months of each other and under the warranty time. I spent 15 minutes trying to get them to honor it, while speaking with someone who couldn't understand me. I cut my losses and went with ASUS products. Sorry if this is not much of a help. « Show Less
1643487
I've had similar issues with connectivity, intermittently and usually for no discernible reason... It's literally worked in one outlet, but not the one right next to it or across the room a bit. I've never seen a purple light and didn't see anything about it in the instruction manual. I can say this... I've had two Belkin products (the extender and a regular router) go out within months of each other and under the warranty time. I spent 15 minutes trying to get them to honor it, while speaking with someone who couldn't understand me. I cut my losses and went with ASUS products. Sorry if this is not much of a help.
1875841
Our problem has been our roku was taking an unusual time to retrieve our movie. We thought if we unplugged it and or reset it maybe that would help. When we contacted Roku they recommended an adapter, but this hasn't helped at all. We can't even get the light to come back on from the box itself now. Does anyone have any suggestions. We wrote back to Roku support a couple of days ago and haven't heard anything yet.
1729696
I had that same problem! I tried different ways of connecting the wires but this light switch didn't work! So I promptly returned it.
1496588
SO I got one of these for my wife...its a simple device and works as expected..the issue is it it TOO BRIGHT at night. We have the dimmer set to mode 3 with -15 level and ON. and it is still WAYYYY too bright at night. Other than powering it off or covering the touchscreen with non-adhesive window tint any suggestions?
794692
Dont have an answer. I double checked my connections multiple times, same with making sure had proper wiring. nothing happened. removed controller and went with another option. money down the drain!
211941
Same green line issue for me. Tried the above and it didn't work. Unplugged everything, tried new cables etc., verified I had the latest software and still no joy. Called Philips and of course they were clueless (Do you have a 1080p TV?) and unhelpful other than to steer me to service centers that when asked wouldn't service this device. If anyone actually solved this problem please post how you did it.
289059
Where do you have your WiFi extender hooked up to now? Your first question doesn't specify
1746858
First check to see if the dimmer is turned on. It is possible that the bulb you bought is broke. Try another one first. Thanks
1564683
I've installed several of these with mixed results...Most have failed completely, and I've tried to return two each that have never been opened without any results...There are better products available for less money...!!!Try Amazon #B004X4O1NG - EVER RF Dimmer of LED Strips, LED Ribbon, LED Lights, Wireless ControlThese are the best buy and I've experienced no failures and in power outages they return to whatever state they were in prior top the outage.Good luck
316874
I've been having the same problem. The light starts off bright but by the time I get home (4 miles=30 minutes) the light is stuck in dim flashing mode and won't turn off. I can't tell if its power, cold, rain, or turbulence related.
1199938
The splitter's amplifier might not be working, but simply passing the signal through without amplifying it. If I recall correctly, the splitter has no lights at all. Amazon will replace it for you.
822263
That was one of my concerns too. I just unplug it. There is no indication in the book. I've tried holding down the reset button. Doesn't work.
1186215
I originally ordered the dimmer but ran into the same issue - if the power is turned off at the wall switch, you have to turn it back on at 2 places - first the wall switch, then the dimmer. I returned the dimmer and solved the issue by replacing the wall switch with a compatable dimmer. I communicated directly with Lightkiwi for a list of compatible wall dimmers. (don't have the list anymore or I would share it) Found the proper dimmer at Home Depot.
240541
If yours is the same as mine, the fuse holder is not connected to anything and mine was empty anyway. You might want to read my AOL review which addresses this issue.
806740
That's what I wondered too, if it needed to "warm up" first, or be in an extra-dark room. You may have a faulty one too like me. I had to tap on it near the bottom & turn it upside down & hold it it at an angle to get it to light up-not what you should do to make it work! Email Amazon & they'll fwd it to Scientifics & they should email you back w/phone #. I called them today & they said Fedex would pick it up next day & send me another one. So hope next one works! Good luck with yours! :)
1740495
That had happened to me as well. Just unplug and try plugging it back in. Took a few tries but back up in no time. Great purchase sounds great.
1243214
Did you do a complete reset? There is a small hole that you can stick a pin in to reset. That would be the only thing that I would know of. Have you tried plugging into port to see if hard wiring works?