I need your help, I throw away the box that came my antivirus and now I can not I locate the serial to install it, what should I do
1608415
Sorry, the serial number is only on the box. You may get help from the vendor you purchased it from. You may have to purchase a second copy.
932661
You can't...my items came that way too. I had to send it back. I guess it's just defected...very aggravating to try and install a product that is missing a key component!
1995040
sorry too say the $22???? purchase was a waste of money, I was unable to install because of problems on my side with malware damage to my computer. Can you help, with a credit or?????
1167285
No,I ha0d to take Kaspersky to my computer guy just to install. He took two day to install it. Good bye kaspersky.
1865645
There is no serial number because this is a hacked/stolen version of the software. Legal copies of the software haven't been available since May 2011 as a result of the lawsuit by Provo Craft.
1318690
I'm also looking for this upgrade but I have a feeling we've been given bad information. I don't see anywhere on the VMware website about a free upgrade for recently purchased product. Only a paid upgrade. Chris L, where is it that you are entering your serial number online?
701497
Hi Loren, in this instance I do not think it matters that there was no box. It might matter if you were purchasing the license from off the shelf of a retail store where others might have come into contact with the license and had an opportunity to copy it. But I think the only way you would experience a licensing issue here would be if your computer is already compromised (aka hacked) before installing/running Kaspersky which would not only jeopardize your newly purchased license but just about everything else on your computer as well. The only other way anyone could get your license would be for the hacker or hackers to try and hack Amazons servers. To put it mildly that is much easier said than done and I think volunteering to walk barefoot across hot coals might be a less painful and shorter (in duration) experience than the fines, jail time, and overall penalties associated with trying to hack Amazon or it's servers. On my system I added Kaspersky Pure 3.0 to a clean fresh install of Windows 7, and then ran a full scan with Kaspersky the moment it finished installing and then updating. I would recommend following that procedure to anyone installing any new Antivirus or internet security suite. I hope this helps! Happy computing! Robert
1756350
My best advise is take it to an installer sspecialist. I dont know what else you need since I gave mine to someone else.
342846
I would try their toll-free 1-800-228-5651. They will give some free assistance. They can probably also tell you (if you have installed on at least one computer) where within the program you may ba able to find the key. I hope this helps in some way.
1328509
I have the same issue. It wont let me download the software at all, and the page comes up as if the URL is wrong in both Chrome and Internet Explorer....Update: Customer support got back to me, and Avast antivirus software must be fully disabled to download the software.
658824
No. I didn't like the fact that you had to go to AVG website to finish installing. Either you purchased it or you didn't.
1578340
It's a windows 8 OS. Yes, you need an antivirus, just as with any computer connected to the internet.
2127441
I don't recall. I already owned a antivirus package. But I tell you this is a screaming machine. Have own for 18 months and it has been great.
1096382
Once you receive it there will be a phone number with the instructions. If you call there I'm sure they will be able to get you the specific information you need. Any good computer store should be able to help you as well.
1556272
Yeah thats what I got. I downloaded the trial too. I didn't get the virus thank goodness, but when i installed it from the cd, it was completely different and watered down. If u get the cd, you have to install it then update from the trial version
1770183
you must first turn off any virus protection, then you download using the autorun that should work
447742
Yes you can, the installation file is available at http://download.cnet.com/Bitdefender-Antivirus-Plus-2015/3000-2239_4-10537298.html