Anyone have a problem with the phone not recognizing the new battery? I put one in my phone and now my charge indicator shows a red question mark.
1618867
I don't know about your particular problem but I received a bad battery. The phone would show 5% and charging and after a few minutes would say it was fully charged but the phone would not boot up. I returned the bad battery and ordered another one from the same vendor. The new battery worked fine. Not sure if this is any help but wanted to share my experience.
1618868
I didn't have a recognition problem, but did have to reset the battery statistics; is used this method (https://community.verizonwireless.com/thread/752478) which worked fine. Worked well right up until we took a swim... :-)
1618869
I took mine to Battery Warehouse and they were able to put the new battery in hook up the plug unit and mine is working great...holds a charge for one day. I bought the battery off of eBay or Amazon.
1618870
Got the same problem. Going to try a different battery. If it happens again, I will try the recommended "reset" instructions to see if that works. We should not have to do this if hundreds of other people are not having to "reset" their battery/phone.
1618871
I just got one of these batteries and I am getting a big red question mark also.
1618872
Mine worked fine. You may have a bad battery. Does it happen with the old battery, too? Then it's your phone.
2097529
That just happened today on my phone (i have the Marbl). It went like that the whole day. I was like "WTF?" But then I did what S. Thompson said, which was taking out the battery and putting it back in, and it worked.
762505
Wow, I haven't had any trouble with mine. Wonder if you need a fresh battery or something? Did you call the manufacturer and see if they will replace it or have any recommendations? I love mine, haven't had any weird glitches like that! Now my cell phone... That's a different story... Good luck, I'd start with the manufacturer.
812801
I've read that these sometimes have a break-in period and that the charging indication corrects itself after a few days of use. I'd try charging it up and using it and recharging it a few times to see if that helps. Only "problem" is that the charge lasts a long long time! Good luck.
2205360
It was my mother in law's phone, so I don't remember what it was. It was the same battery that came out of it, but the new one didn't work. I have no way of knowing if it was the phone or the battery, but I wasn't happy. Sorry I couldn't help. :o(
1180891
Too few details in question to try to diagnose. Need to know: How old is it, how often is phone used/charged, have you tried other battery,etc. Maybe it's cable connection.. Did problem start after factory reset, are the contacts clean, too many variables, not enough detail to try to diagnose... Do Google searches for your model... Perhaps others have had same issue(s)...
2167576
I haven't had that problem. Take it to a carrier store and ask them to try a new battery. It may just be a "bad" phone. We've always had a Gravity as far back as when they first came out. Best dumb-phone out there.
1245684
Before you go out and buy new batteries (if you haven't already tried this), disconnect the little plastic piece with the two wires that goes into the phone. Wait a few seconds and then put it back in. Place the phone back on the base and check to see if you see that it is charging. For some reason the one phone (out of the three) loses it's charge and I find I have to do that every one in a while - but it charges right back up.
1311961
You could have the wrong charger.I had the galaxy s2 from tmobile and mine went in there perfectly.The battery should be turned backwards in the cradle you shouldn't be able to see the the sticker.Keep in mind that the points should be on your negative and positive points on your battery.I hope this helps.
1177777
Hello Mark, I did get the battery and it worked well with extending the talk and idle time without re-charging. I did however have trouble with placing the cover on my phone. I could not seem to get it to totally close. I tried to get used to it but I have taken the battery out of my phone and put in the original battery and cover back on. Check and see if they have made an improvement to the cover for a better fit.
1337867
Hi there! I've been using this battery for a month in that same model and had no problems so far. Maybe it's a faulty one. If i were you, i would contact Anker support service. =)
612381
My phone is no longer charging completely. ... i believe it comes with 2 different types of batteries? Whichnshould i change? I'm in love with this phone which I've had for a year this month, but now i cant go anywhere with it bc the battery is never charged. Thanks for your help!
59202
No that is not normal, I have had this replacement battery in my phone for a while and have never had any question marks show up. It works as if it were the original battery
1300838
Unfortunately, I can't help on this one. After I received the new battery - ahead of schedule, I might add - I determined that it was not a battery failure which caused my cell phone to fail. It was the phone itself. Sorry I cannot help.
1035046
Hello, no I just put this new battery in and it works great!!! I have had really good luck with it and happy I purchased it. Hope you have the same success as I have with this battery.
148739
I am having the same issue. It worked for a few days and now it seems as if it will not charge my phone at all, it shuts itself off? Anyone else find the problem or a fix to this? Thanks.
2196005
My brand new one was faulty. It was either the battery or the charger. I sent it back to Amazon (thanks Amazon) and replaced it with one that works