I bought a Medium one and didn't receive cross strap. I can't seem to find where to leave feedback and it is not returnable yet. Any ideas?
84464
I had the same problem. I called Timbuk2 customer service at 1-800-865-2513 and they sent me the cross strap for free.
84465
HI, The cross Strap is stored in the inside pocket of the bag. So if you open the bag, you will find a zipper. Open that and the cross strap is inside that compartment. Thats how i found out.
271545
The Loop comes in a very large size. There is a chart on the inside of the box to help you the the strap evenly on both sides. Remember, make small cuts using the holes in the band. Check size and then cut again if necessary. You can make it smaller but can't go back if you cut too much. This is very easy to do. Measure to see how it feels and fits before cutting more. The strap chest strap comes in adjustable medium-xlarge. If you are small, you can get xsmall-medium.
1196730
I love my strap and I show it off as far as the number of extensions I have an F model and I had two extensions left over. I will try it out on my A model. It worked out OK. I am a average size person if some is larger they would need extra. To solve the problem just have L M S
1393699
Mine was missing the correct one had to email them get the correct sized one I'd go to there website and ask
1224786
the strap us easily removable and not that noticeable once removed.I think it could be universal; it neither looks masculine nor feminine. Happy Easter. I took a couple photos, I'll look to see if I can upload them for you.
1211003
I did not try to use the chest strap, I ordered it by mistake, it was my fault. So I never returned it
282464
Is it just me??? I cannot get the band to latch closed. It's like the stubs on the metal clasp are too short to go through to reach the holes on the other strap side to secure it. I'm fed up and ready to return this thing. So far it has not been user friendly!
277476
I'm sorry to get back to you so late. I bought the case for my daughter, so I asked herf to send me an e-mail. Unfortunately the e-mail went to my junk folder and I deleted it before reading it. She asked me if I sent the information to you. I told her I didn't get a response--ergo--this mess. Ugh. Anyway this is what she says about it:"It only has one strap. No backpack straps."Again, sorry for the delay.KD
1041585
I'm not sure. I bought it for a gift and didn't open the strap up all the way. It looks like it will fit over the shoulder for sure, but I'm not sure about cross body. I'm sorry that I couldn't be more helpful.
135660
I did not like the strap as I prefer the wrist strap..I purchased mine from Black Rapid....a good one
1041583
The strap is fairly short. Just on the shoulder. Not long enough to put crosswise.
603938
If I remember correctly it said it didn't come with one and suggested I order one. So I did. Then when it came it did have one with it. I called or emailed about sending the extra one back and they sent me a refund and told me to just keep it. We ended up not even needing the center strap at all. So now I have 2 straps just gathering dust in a closet somewhere. Hope this helps.
121382
Hello. The strap is a one size fits all. I am 5'9, 170 lbs and I had to shorten the strap so it fit correctly. One would have to unusally large or small for the standard strap not to be able to be adjusted to fit you. Also, Amazon is very cooperative regarding returns. If it does not, they will arrange for its return, although under some circumstances the buyer is responsible for return shipping.
1041587
No Way! The strap is way short and they won't eplace it with a longer one. I called an suggested that they send me a proper length strap and they said no.
925670
just return it,if you have the receipt they should honor the return if you contact the seller,my son doesn't have any problem with the one i got for him.
1418903
you guys sent the wrong size, I need the one with the large female end.I tried sending a message to customer service and they just deleted w/o answering???????????????????
1040628
Hi there.I bought this product as a bare-essential sling but definitely prefer this over the 'factory' strap around the neck. I'm no product expert so I would have to suggest contacting the manufacturer directly. I feel as long as the nylon strap doesn't show any fatigue or wear, it should be good. I did feel like I had to give the piece that screws into the tripod mount a little "umph" but that may have been me being a little over cautious. However, the most weight I've used the metro strap in combination with is a 5d mk ii/70-200mm/430exii with out any glitches thus far...Hope this helps in some way. Hi there.I bought this product as a bare-essential sling but definitely prefer this over the 'factory' strap around the neck. I'm no product expert so I would have to suggest contacting the manufacturer directly. I feel as long as the nylon strap doesn't show any fatigue or wear, it should be good. I did feel like I had to give the piece that screws into the tripod mount a little "umph" but that may have been me being a little over cautious. However, the most weight I've used the metro strap in combination with is a 5d mk ii/70-200mm/430exii with out any glitches thus... » Read More Hi there.I bought this product as a bare-essential sling but definitely prefer this over the 'factory' strap around the neck. I'm no product expert so I would have to suggest contacting the manufacturer directly. I feel as long as the nylon strap doesn't show any fatigue or wear, it should be good. I did feel like I had to give the piece that screws into the tripod mount a little "umph" but that may have been me being a little over cautious. However, the most weight I've used the metro strap in combination with is a 5d mk ii/70-200mm/430exii with out any glitches thus far...Hope this helps in some way. « Show Less