can I buy a replacement filter? Ours has perished and the kettle no longer switches off (not sure if the two are related)
1618235
The filter has no connection to the AC power control.Info from 2013: Replacement filters are available at $2.00 each plus $2.50 flat shipping, so for example you can get five filters delivered for $12.50. Call Aroma Housewares Co at 1-800-276-6286 and ask for a "four-window filter" part number AWK-115S_9.
1618236
Funny, I had the exact same issue - I had taken the filter out to clean it and the mesh just disintegrated when I rubbed it. So I looked for a new filter. You can buy them on the Aroma website - only two dollars - but you have to call them about it so that they can be sure to send you the correct one for your model. That saves mistakes I guess - but it doesn't inform you about any shipping charges. I did not call because then the on/off switch stopped working. The kettle still boils water but we really get good use out of this feature ( OK we are good at wandering away and forgetting we left it on)! SO now we are looking for a replacement. The kettle lasted us about 14 months.
1618237
Funny, I had the exact same issue - I had taken the filter out to clean it and the mesh just disintegrated when I rubbed it. So I looked for a new filter. You can buy them on the Aroma website - only two dollars - but you have to call them about it so that they can be sure to send you the correct one for your model. That saves mistakes I guess - but it doesn't inform you about any shipping charges. I did not call because then the on/off switch stopped working. The kettle still boils water but we really get good use out of this feature ( OK we are good at wandering away and forgetting we left it on)! SO now we are looking for a replacement. The kettle lasted us about 14 months. Funny, I had the exact same issue - I had taken the filter out to clean it and the mesh just disintegrated when I rubbed it. So I looked for a new filter. You can buy them on the Aroma website - only two dollars - but you have to call them about it so that they can be sure to send you the correct one for your model. That saves mistakes I guess - but it doesn't inform you about any shipping charges. I did not call because then the on/off switch stopped working. The kettle still boils water but we really get good use out of this feature ( OK we are good at wandering away and forgetting we... » Read More Funny, I had the exact same issue - I had taken the filter out to clean it and the mesh just disintegrated when I rubbed it. So I looked for a new filter. You can buy them on the Aroma website - only two dollars - but you have to call them about it so that they can be sure to send you the correct one for your model. That saves mistakes I guess - but it doesn't inform you about any shipping charges. I did not call because then the on/off switch stopped working. The kettle still boils water but we really get good use out of this feature ( OK we are good at wandering away and forgetting we left it on)! SO now we are looking for a replacement. The kettle lasted us about 14 months. « Show Less
1618238
Both these things happened to me too but at different times. First the filter disintegrated when trying to wash it like the other commenter's did. I thought about replacing it but just ended up using the kettle without the filter. It was fine for about another year when the switch started to malfunction. So they are separate issues but apparently common problems. It's a good kettle and mine lasted for about 3 1/2 years with the daily use. (I drink a lot of tea every day.) It's good enough that I'm considering getting another Aroma kettle to replace this one now that it has died.
2248231
No filter that needs to be replaced. Press the button on the bottom to let the water out, and that's it. It works great!
2123455
Leyla, where did you get your info that the filter screen plastic has BPA? It says BPA-free kettle on Cuisinart website (Product ID: CPK-17), which means any part that comes in contact with water should be BPA free... right? So the manufacturer says it's BPA-free and Leyla says something else???? Somebody help me out here?!!!!
2264027
Mine did too, and I confirmed with the company that the filter is necessary to build up enough steam to shut the kettle off. They offered to send me a replacement for $4.50 + $12.00 shipping! because they're in Canada and the shipping is international! I sent email to ask if there was anywhere in the U.S. I could get it, or whether they would just slip it into a small envelope to reduce the postage. Waiting for an answer and will update when I get it. In the meantime, I'm just stuffing a paper towel in the spout to keep the steam from escaping.
938624
Yes I had a similar issue when I changed the filter. Call the sevice and they will help you.
589323
Try the Sharp 800 number or do an amazon search with the model number. I just bought this so I have not replaced the filter yet.
1552871
You can buy replacements. The filter is cloth and mounted inside a plastic frame. I have washed it by hand twice, and it is holding up so far.
1635284
I wish I had better news for you Raine. I had such a difficult time changing this last time, that I broke it and had to call a plumber. Even the plumber railed about the poor quality of this system. I am going to replace the whole system and get a different filtration system. Both times I've tried changing these filters I needed help and it kind of defeats the purpose if you aren't able to change the filter. I think that PUR has a model with an easier change filter. Good luck!
802360
I purchased (http://www.amazon.com/gp/product/B000LTOCSG), but am still using the filters that came with the unit. The filters are really only a paper circle, I don't believe you'll find a stainless or ceramic to replace it.
1875459
No. I haven't used mine for over a year. I can't find replacement filters. Where do you get your filters?
1204159
Sorry haven't had to replace the filter as of yet. I bought this for my mother-in-law for Xmas. But if you didn't get replacement filters w/your PUR faucet, look online w/Amazon or go online w/Home Depot or Lowe's to see if they have them. That is what I would do. Hope this helps!
1828914
So I have retired from reviewing (and most all else in life). I have a better excuse for being answerless: I haven't installed the unit. So sorry. Best you go to their online site or call toask the manufacturer. Such questions also get spiffs of free filter(s). Most all major manufacturers life to hear from customers: You may get on a list of bargains on replacement filters, too. rclarknv
517967
Hi Karen, we found replacement filters at a spa store. Take the old one with you.
1505798
If anyone needs replacement filters, I got a call from Aroma today that the filters are back in stock after being on backorder for many months.The link to order them is:http://www.aroma-housewares.com/kitchen/appliances/replacement-results.html?line=Deep%20Fryers&sku;=ADF%2d212You can also call them at 1-800-276-6286 and their hours are 8:30am - 4:30pm PST Mon-Fri
1187252
http://www.amazon.com/Replacement-Filter-KTCTWF-Purification-System/dp/B00CKEP1H6/ref=aag_m_pw_dp?ie=UTF8&m=A3SDHXPEFH2YPB
60351
I have the same situation, but after a much longer period of use. My second filter was at the stage when the light would flash red. Before I replaced it, the light stopped working. I replaced the filter, and still no light working. Checking online, I found that, with the filter out, you can access the switch for the light. I pressed it and the light activated. Put the filter back in and it didn't work. Repeated a couple more time, with no success. I also read online that there is no direct relationship between the light and the filter itself; it simply tracks water flow. I have decided to keep using it until there is an obvious change in either flow rate or water quality. I have the same situation, but after a much longer period of use. My second filter was at the stage when the light would flash red. Before I replaced it, the light stopped working. I replaced the filter, and still no light working. Checking online, I found that, with the filter out, you can access the switch for the light. I pressed it and the light activated. Put the filter back in and it didn't work. Repeated a couple more time, with no success. I also read online that there is no direct relationship between the light and the filter itself; it simply tracks water flow. I have decided to... » Read More I have the same situation, but after a much longer period of use. My second filter was at the stage when the light would flash red. Before I replaced it, the light stopped working. I replaced the filter, and still no light working. Checking online, I found that, with the filter out, you can access the switch for the light. I pressed it and the light activated. Put the filter back in and it didn't work. Repeated a couple more time, with no success. I also read online that there is no direct relationship between the light and the filter itself; it simply tracks water flow. I have decided to keep using it until there is an obvious change in either flow rate or water quality. « Show Less
1567614
Briana, regarding the water filter replacement; there is a customer service number an the paperwork that came with it. They will sell and ship them to you.