The batter will not charge, do I need replacement batter or would the charger be the problem?
1610155
I can only guess at this but I would look at the charger itself. If the red light is showing when plugged into outlet and it does not turn green, then I would assume you would need a replacement battery. If light not showing then I would purchase the charger. However, I had a similar issue with one of my sweepers. I happen to have two sweepers so it was an easy check for me. I thought the battery was not charging because I could not get the sweeper to work. The battery light on charger showed green or charged, bur when I plugged it into the the sweeper, it would not work. Turned out that the sweeper itself was not working, the battery and charger were just fine. I can only guess at this but I would look at the charger itself. If the red light is showing when plugged into outlet and it does not turn green, then I would assume you would need a replacement battery. If light not showing then I would purchase the charger. However, I had a similar issue with one of my sweepers. I happen to have two sweepers so it was an easy check for me. I thought the battery was not charging because I could not get the sweeper to work. The battery light on charger showed green or charged, bur when I plugged it into the the sweeper, it would not work. Turned out that... » Read More I can only guess at this but I would look at the charger itself. If the red light is showing when plugged into outlet and it does not turn green, then I would assume you would need a replacement battery. If light not showing then I would purchase the charger. However, I had a similar issue with one of my sweepers. I happen to have two sweepers so it was an easy check for me. I thought the battery was not charging because I could not get the sweeper to work. The battery light on charger showed green or charged, bur when I plugged it into the the sweeper, it would not work. Turned out that the sweeper itself was not working, the battery and charger were just fine. « Show Less
1610156
I never had a problem with the battery or the battery charger. If the battery charger is working properly it must be the battery itself. See if you can get a replacement from the seller. Most sellers will accommodate you.
1610157
I really can't say for certain but in my past experiences, it was the battery and not the charger. Hope this helps
1610158
charger is a problem, and also it is not G2, I didn`t waste my time to replace or return as it isnot worth doing it.
1552926
Never had a problem w/the charger.just adjust the batteries.get a battery checker.best way to check any battery.also the batteries are old?best wishes.
1181979
Same here, I bought two of these chargers, one was fine..the other one had a broken brass strip on it and the battery will not charge on that side. I was wondering the same, how do I get a replacement as this one is obviously defective. I don't want to have to go through the whole process of having to repackage it, sending it out again, and waiting for the replacement. I was very disappointed.
61431
Mine doesn't charge anymore either. I didnt know the batteries were replaceable! Sorry I'm just posting this so if you get an answer I'll be notified too :) good luck!
1390089
Hi: I had that same question. So I just bought the battery thinking that would solve the problem. But it didn't. So I ended up buying the charger and that just prolonged things. MY advice, purchase BOTH at the same time and be done with it. JOHN
543307
Assure that the batteries are faulty, not the charger. Then contact the seller and see if they will replace them.
1219412
I can't answer this, in my case once I use the charged battery, my charger/battery will not take a new charge, is this a normal problem and should I look for a charger?
264023
I would send it back if you can. I purchased same item and one battery will not charge and the other battery was dead out of the box and Amazon doesn't pay any attention to these messages or I would have heard from them from a previous message.
1190859
how do you know that the charger is the problem and not the battery?Just got one used defined 'like new' and after 6h on charge the battery still indicates 0% and when I disconnect the charger, it turns off
1900132
If you gave it time to fully charge, there shouldn't be a problem. I've had no problems with mine holding a charge. Contact Amazon. If it's faulty, they'll replace it quickly.
1479887
As far as I know the only charger that will work is the one that came with the case. If that one doesn't work contact the seller for a replacement.
21054
You may want to contact the seller. I didnt have such issues. You may have already done this, but to double check unplug the power cord just to make sure the battery is working.
292901
Had a similar issue; it had to be replaced. Based on what I was told when I called them, the initial batch of these went out with this sort of problem. In my case, while it still worked, it would no longer charge and was not recognized by the computer's USB port (I tried it on several different computers). As I recall, mine did not have a model number on it, which was their indication that it was one of those in the first batch.
2128198
I'd start with a new battery....and since it has a memory you will need to let it run all the down in order to get a full charge and then leave on the charger about 3 hours maximum time.
474614
I gave the one I bought as a gift to a friend, who has drill and impact, he has had no problems charging his.. If you still have your old battery compare them to make sure they match up. Or see if friend has a charger to try. Otherwise I would see about returning it, it may be defective.
721083
Well I ordered new one & tried without charging it but still it was working, & I charged after that & was working perfect.If you tried for 18 hrs, than check your charger. May something wrong with it.
2247215
make sure it is charged. if it is, contact the company and they will repair it free of charge. i had a problem with mine not charging and sent it back. they fixed it and i've not had a problem since.