we can't get the filter open to install a new pod - how do we do this
1630613
Assuming you have bought the right filters (hopefully, as it is a bit confusing) all you have to do is hold the plastic pod basket in one hand and grasp the the long plastic piece (which serves as the handle and water level indicator) close to where it meets the basket. This is also the top of the basket/pod. GENTLY unsnap. It does come apart. Toss the old filter, hold the new one under cold running water to rinse loose carbon media (approx 2 mins.) insert new filter into pod and snap the top/handle back on. Insert into water resevoir, lining up the pod so it fits into the notched hole in the resevoir, ENJOY your coffe!!! Assuming you have bought the right filters (hopefully, as it is a bit confusing) all you have to do is hold the plastic pod basket in one hand and grasp the the long plastic piece (which serves as the handle and water level indicator) close to where it meets the basket. This is also the top of the basket/pod. GENTLY unsnap. It does come apart. Toss the old filter, hold the new one under cold running water to rinse loose carbon media (approx 2 mins.) insert new filter into pod and snap the top/handle back on. Insert into water resevoir, lining up the pod so it fits into the notched hole in... » Read More Assuming you have bought the right filters (hopefully, as it is a bit confusing) all you have to do is hold the plastic pod basket in one hand and grasp the the long plastic piece (which serves as the handle and water level indicator) close to where it meets the basket. This is also the top of the basket/pod. GENTLY unsnap. It does come apart. Toss the old filter, hold the new one under cold running water to rinse loose carbon media (approx 2 mins.) insert new filter into pod and snap the top/handle back on. Insert into water resevoir, lining up the pod so it fits into the notched hole in the resevoir, ENJOY your coffe!!! « Show Less
1630614
Assuming you have bought the right filters (hopefully, as it is a bit confusing) all you have to do is hold the plastic pod basket in one hand and grasp the the long plastic piece (which serves as the handle and water level indicator) close to where it meets the basket. This is also the top of the basket/pod. GENTLY unsnap. It does come apart. Toss the old filter, hold the new one under cold running water to rinse loose carbon media (approx 2 mins.) insert new filter into pod and snap the top/handle back on. Insert into water resevoir, lining up the pod so it fits into the notched hole in the resevoir, ENJOY your coffe!!!
1630615
I just pull out the edges of the round bottom portion that the pod fits into - then pull the long handle portion up. Then they both snap back together after the new filter pod has been placed. And then you are supposed to immerse the new filter pod in water for about 30 minutes before putting it back into the coffee maker.
1452019
HiTo clean the filters, first push bottom to release filter. Clean both parts with running water. Let dry and reinstall.
1940576
I have removed the dust cover. There is a little plastic piece in the back which you would use to hold and lift the unit. You can pull it down and back, and it does snap out and you can clean the little filter. then snap cover back on. You will see where the little tabs are so you can reinsert properly.
825660
Try this. Open the filter up and manually fill it almost all the way up with water. Then close it back up. Try to plug it in and ensure that you have the valves in the open position.
2257366
Oh my goodness, thank you so much for posting this solution! I have just spent an hour trying to unclog the filters with the cleaning tool and with vinegar, but to no avail. I didn't think it was clogged with coffee grounds since I've only used pods so far, and as far as I know, we don't have hard water. (Plus, we've only been using the machine for 2 weeks.) I was ready to bring it back to the store. It turns out the water tank just wasn't pushed in all the way. Seems to me this simple suggestion should be in the list of troubleshooting tips in the owner's manual, because I have a feeling a number of people are having this problem and attributing it to something more serious. Oh my goodness, thank you so much for posting this solution! I have just spent an hour trying to unclog the filters with the cleaning tool and with vinegar, but to no avail. I didn't think it was clogged with coffee grounds since I've only used pods so far, and as far as I know, we don't have hard water. (Plus, we've only been using the machine for 2 weeks.) I was ready to bring it back to the store. It turns out the water tank just wasn't pushed in all the way. Seems to me this simple suggestion should be in the list of troubleshooting tips in the owner's manual, because I have a feeling a... » Read More Oh my goodness, thank you so much for posting this solution! I have just spent an hour trying to unclog the filters with the cleaning tool and with vinegar, but to no avail. I didn't think it was clogged with coffee grounds since I've only used pods so far, and as far as I know, we don't have hard water. (Plus, we've only been using the machine for 2 weeks.) I was ready to bring it back to the store. It turns out the water tank just wasn't pushed in all the way. Seems to me this simple suggestion should be in the list of troubleshooting tips in the owner's manual, because I have a feeling a number of people are having this problem and attributing it to something more serious. « Show Less
1726226
I had a lot of trouble also. The the inside filter has to have that extended plastic piece straight to the backBy the suction hole the top filter has to have the two extended pieces like ears to the left and right of the topRelease button. Good luck
183111
Unscrew the old aerator ring from the end of your kitchen water spout (where the water comes out) by turning it clockwise (as viewed from above). Replace it with the one supplied with PUR faucet kit. You need this new one because it has a groove that will hold the PUR 3333B filter assembly ("filter body") in place. To install the new filter body, look on the top of it for a hole and black wire screen (and two white sliding tabs). Match that hole to the end of the spout and snap the filter body up and onto it. To remove, squeeze the two sliding tabs toward each other, and the filter body will be released from the spout. To replace the filter cartridge inside, hold the filter body with one hand, and unscrew the domed top with the other hand. Remove and replace the cartridge, then reassemble. Hope this helps...Bill
1880644
Remove top portion which contain filter gasket.you see a large empty area where you pour your water.then replce base of filter container and cover .press brew button.I hope this will help.Enjoy your coffee.
177078
Interesting. My filter unscrews quite easily. Perhaps give it a better tug. Good luck.
945089
It just screws on. Are you sure you have the filter seated properly in the unit? If the filter isn't seated properly you might have trouble getting the cover back on.
1571872
Steven, I'm not certain what your problem is in using this filter. Does the bottom of your filter have a tiny hole in it? Without this hole the filter will not properly seat and the top of the Keurig will not open so water can be added. I used an ice pick to make a hole in mine. Of course the hole must be in the correct location. Good luck and maybe this solution will help you.
2063648
Are you pushing the pod handle in manually or just pushing it in for a second to activate the grinder? You may have a defective unit. Also, check the filter size you have selected like the other commenter mentioned.
408901
Push cover to open it. It drops down. Undscrew old filter, insert new one . Voila.
2049630
Hello,I understand how it seems confusing after you get all the pieces apart and do not know how they go back together. If you have your Bialetti in three pieces, hold the top of the Bialetti upside down so you are looking at the bottom of the top portion. Place the new metal filter disk in first so the part that comes up in the middle is facing towards you. Then place the gasket around the disk. it should fit flat across the top. If you were also sent a smaller gasket portion, this goes on the filter cup (the middle piece where the coffee goes). I hope that helps.-MK
407836
Hi, you remove the little black plastic clip in the screw on top and put a new filter in there and replace the plastic clip. Hope that helps.
1206742
You hold the rod above the filter securely, then turn filter counter clockwise. ( viewing it from bottom) it should thread out.
951671
First I thought I need a wrench removing the filter,its been 4months and when I tried to unscrew and remove the filter case I thought its tightly screwed but I just unscrewed with my hands without any aid of a wrench and successfully replaced the filter. be sure both of your hands and filter case are dry. Placing a rubber bands in the filter will help you avoid slips when unscrewing the filter case with your hands. hopes this help