I can't get the mirror to stop flipping up on it's own. I think another reviewer referred to hers as 'having a ghost'. Why is it doing this?
1621356
Mind did it too. I returned it and got one at Bed Bath and beyond. It is round with light around it. The lighting is much better and it was the same cost.
1621357
it is a very annoying flaw. We actually have a bit of tape stuck on the back to prevent this. (Who wants to look in the magnifying side anyway? Yikes!)
1621358
same problem. my wife used a screw-plug to keep from 'flipping'. she has no use for the magnifier side. the manufacturer should be advised that this item has a serious flaw.
1621359
Mine wanted to flip to the magnified side, too, but I cut a small sliver out of an adhesive chair pad and stuck it on the side of the mirror. It gives just enough friction to keep the mirror in place, and you can still flip it when you want without it being seen. Problem solved.
1621360
The only way I was able to keep mirror from constantly moving was by applying tape to the mirror and outer frame. Wish the mirror light had more options instead of one! It is so bright and makes it difficult to apply makeup.
1621361
It is not very balanced. My mirror is slightly flipping too. I had to choose retrofracted position.
1621362
Hi Christie, I also bought the mirror and after one day one of the lights stopped working and the button to turn it on and off was faulty. I actually think the mirror is made very poorly, no ghost, just a very cheaply made product. That's my option anyway. It's a shame because I have not found a makeup mirror as bright as this one again, I really wished it worked. If you know of another one with great lighting please let me know. Regards Catherine.
1621363
This is definitely a design flaw and the company needs to fix. The light is too bright and there should be an alternate lighting switch
1621364
I placed a piece of tape on top of mirror and on outer casing to hold it in place
509165
Have not had that issue with ours. it's a regular mirror..just really small. it's not a crappy plastic one
1081495
For this price, I would send it back. It sounds as if the screw or the hole that the screw goes into has been stripped. Hence, the mirror not keeping its horizontal position. I haven't had any problems with mine so far.
1013325
My wife's did the same thing. We took it apart and tried to tighten the screws and did somewhat, but it didn't help. So now she uses 2 books of matches and wedges them in at the bottom. I know that's not what you wanted to hear but it works and she reakky likes that mirror.
2111121
you keep cranking it open and it will auto tilt, mine does it on its own now :-/
1341998
NO sorry mine does the same thing and I can't seem to get it too stop either! It was great until I moved it to another place and then it just sits now! I really think they should replace it with a better model for us all ! Mine is just a dust magnet now ! :( very sad! Don't buy this one and tell a friend!
2212970
That happened to me alsoafter a few months so I unassembled it and I put a plastic sheath inside de little sphere (coating it) that connects the mirror to the boom.Hope it works for you.
708903
The light remains on as long as it can sense your presence in front of the mirror. Then it stays on for another few seconds (just in case you moved away to reach for something). But there is no adjustment. If the light is not staying on and you are in front of the mirror, maybe you are not in front of the sensor? I noticed that when I was doing very close work - I tended to be positioned at the very bottom of the mirror. As the sensor is up top - I did have the light turn off on me once or twice. Just make sure that some part of you is actually in front of the sensor, and you will be fine. I now lean/look over to one side when doing the close-up inspections. Problem solved. It is a great mirror - can't believe that it is worth the price, but it really is.
2072997
HI Bob, Just looked. It pivots, or hinges, in one axis once it is installed. This adjusts your view in and out. To adjust up or down you would need to adjust the bolt. It would pivot by loosening the bolt that expands inside the bar to hold the mirror in place. You would risk breaking the mirror by trying to pivot it once it is tightened. If you left it a little loose, you might be able to pivot it. Does that help?
1190408
Did you follow the instructions to turn the base? That locks the suction cup in place. Mine is on my mirror and is very sturdy.
1190407
i have it attached to a mirror and it has stayed up. did u clean the tile with rubbing alcohol first? GL
492253
On the first mirror I bought over a year ago, the mirror angled up & down easily by just pushing it. However, after about 9 mo it wouldn't stay in position. It's a plastic pivot with detents for each position. Toilet Tree sent me a new unit and the design is similar but much tighter. After you mount it to wall you just push/pull to the angle desired. You are not missing anything. It remains to be seen how it holds up over time.
246148
I had the same problem. Simplehuman didn't tell me why it stopped working but they replaced it immediately. I had my invoice number, receipts, etc... I also previously registered the product on their website. I chose to exchange the product through Simplehuman which meant I purchased a second mirror on their website. I used the packaging from the new mirror and shipped out the broken mirror with all of my receipts. This exchange took all of 3 days--my credit card was credited the following week.
59562
Buy a new mirror... mine started doing it after a few days! it's seriously fogged before i'm even in the shower. I'm throwing it away.
1582366
Yes, mine is the same way but its not a problem for me. I just turn it around gently and presto.....problem solved. Its works great so such a small problem is not worth time and energy.
588331
I've not yet experienced this so I'm not quite sure! Instructions delivered with light offer detailed information that is easily understood in theory......cannot attest to the practical side! FYI.....I still love this mirror!
351090
There are 2 knobs that adjust the tightness of the mirror, I've not had a problem with it flipping unless you make it flip.