Who manufactures the chair? It says nowhere. And how to contact for warranty information before purchasing? Thank you!
1634893
I've had the chair over a year. I don't have easy access to paperwork. The name on the case is Best Massage. Can you e-mail the seller?
1634894
Manufacturer: BestMassageManufacturer reference: BM-C88-BlackProduct Dimensions: 39.3 x 20.6 x 11 inches; 23.8 poundsShipping Weight: 23.8 poundsASIN: B0040G0JOCThat's the info I can find. Let me know if it helps, but as far as know, I don't believe there was a warranty. I'd have to find the papers. I was sent mine from Rowland Direct Wholesale, so maybe contact them
348815
Don't know the warranty but it is a good company. Ours broke on the side where the not goes in as though the hole for the bolt was to big. Had owned for a few weeks. Contacted the company. They were very willing to replace parts broken. I had to send pics but no hassle. They actually sent a whole new chair and said not to worry about sending the broken one back. Excellent customer service! Email them from the contact info on your amazon order page. I think you will be pleased. We were!
1825509
I don't remember the weight limit. I've had the chair for about a year and half now. When I first got the chair I weighed almost 250. I have lost a lot of weight since, but the chair has been very sturdy. Why don't you email the company and ask them about the weight limit?
123042
I dont know what to tell you. My chair works fine. This is the best chair that ever bought! You might want to try reassembling it. My friend also bought bought this chair after I told him about it. He also loves it!
837887
The chair is great but don't buy it from Amazonor cavalier.I had my chairfor s month and it stop working hang hasnot tried to help me resolveanything for me. If you pay your money then they don't careif you are happy or not because they have your money then . They advise me that i needed a fuse but could not tell me who can help me in my area. Do not buy large items from amazon or cavaliet if that is who you are going to get the chair ftom!I
977954
I really don't know and can't look at the chair as it's in storage. Suggest you call or write the manufacturer.
342916
I do not know but I can tell you that I am very satisfied with the quality of the chair and I haver never had any problem.
368977
Hello David,There is a 2-year parts warranty. The warranty is not for the whole chair, it is only for parts. If you need anything else, please let us know.Thank you.
1834300
chair was damaged -returned - so do not know- spec.s should be available online w/ chair info.
1476405
Hello Craig, Kindly call 909-930-2000 and have them connect you to customer service for a better operating instructions. Please reference item# 15-37A720D and request for instruction on how to dis-assemble the chair. You may contact me if the manufacturer is not able to provide you answer. Thank you. May may@sd-office.com
2215517
I just checked the chair and it doesn't say where it was made. It is a very sturdy and heavy chair and we've seen it in quite a few restaurants. We are very happy with our purchase.
881117
I do not recall seeing the source for the chair. I have since given it to someone and do not have it available to check. It is a sturdy, well made chair and I enjoyed using it for about a year before passing it on.
1629253
I know if it is delivered defective, you can return it. I don't know about long term warranties. My daughter has had the chair for almost a year and has not had any trouble with it. In fact, she loves it.
1740576
Very carefully! Note if you buy the chair and decide to return it but its not defective you might be in trouble. You'll have to pay back the shipping cost to you and pay to ship it back plus a %15 restocking fee. This equated to more than half the chair for me. Id double check the shipping policies with amazon before you buy anything like this on here.
1517884
I bought this chair for a friend and she has had several problems with it not working properly. I urged her to return it but she did not want to bother. I think most of the lift chairs have a lifetime warranty on the lift mechanism but the problems are always with the frame. I have not had any better luck with another brand that I paid $1300+ for. I'm fortunate that I have sons who are carpenters and they have been able to keep mine going. Sorry I can't be more help. If I were going to purchase it again, I would buy the warranty they sell with it.
1494510
I have the original warranty document that came with the chair. Unlike Matthew's answer, mine says that it has a limited 5-year warranty (I purchased in Feb 2013). It goes on to say that "Your Alera Reseller will work with USSCo [the manufacturer] in supporting your warranty requests." Since the chair is listed as sold/shipped by Amazon.com, it appears that they're the go-to contact for any warranty requests. I was unable to find good contact information for the manufacturer, but in case anyone else wants to give it a go, their full company name is: United Stationers Supply Co. (per the warranty sheet).
1050488
I have the same chair and have a exact same problem. I bought this chair few month agofrom Amazon.I tried to fix it but there is no way to fix it... We should ask to replace it...