the pump stopped and I need a replacement pump, where can I purchase
1617662
I bought mine and did not realize it did not come with a pump and I have googled everywhere I guess I will return it
1617663
I've had the same problem...and sorry to tell you I was told by the company they don't sell replacement pumps for these. I wasn't able to find a different brand pump to fit either.
1887767
I not sure about the replacement parts to this really in-expensive water pump. If it were several hundreds of dollars than I would concern about replacement parts but when it is only less then $60, I would just purchase another one. I know this is perhaps not the answer you were looking for. the only thing that I do with my car is change oil and brakes.. that's it..
1466489
What i did was put my model number in on youtube and it showed the pump i needed and i went from there..hope this helps..
701217
Hello, To not be misinformed please contact the manufacturer. Flotec Pumps Customer Service: (800)365-6832 Thank You, Lindsay
398869
Jodi, will get back to you asap. I needed a pool pump but apparently this did not match my plumbing. New never used. Can send pics.
1198754
I have the same broken part but am unable to find a place that sells replacements. I have not contacted the manufacture, but may give that a try.
376668
Try this website for the reservoir replacement. at least you wont have to buy the whole system again. http://store.petsafe.net/accessories/pet-care/fountains
392301
Try this link, they sell new and refurbished ones. It's the site that Comfortline {clpusa.com) refers you to get replacement parts. http://www.oceantis.com/index.cfm?do=list&categoryid=11
1667264
You need to go back into your Amazon.. "YOUR ACCOUNT".... Then go to "YOUR ORDERS"Look for picture and reach the seller through those buttons, to the right of the picture of the pump.
479370
Any local plumbing supplier in your area will have these in stock. In Chicago, the local distributor is Metropolitan Pump.
1352469
I believe you can purchase a replacement pump at any pet shop that sells fish tanks. I would take the pump with you and show it to the salesperson and I believe they can match it.
799459
I haven't had to replace mine but I believe the one found here (http://store.petfountain.com/drinkwell-360-replacement-pump) is the correct one. Before you replace it, I recommend you dismantle it a bit - pull off both ends, pull of the 'fan' cover after you remove that end piece - and wash it through with super hot water. Mine has stopped working twice when I've plugged it back in after doing a cleaning and it meant I didn't clean it well enough and there was still gunk inside. When I re-washed it, more came out and then when I plugged it in again, it worked perfectly.
1482227
I am guessing that any pond/fountain supply store would have a similar pump and cord. Just make sure the tubing that goes from the pump to the spout is the right diameter.
687544
My name is April and I am in Customer Service and will be more than happy to help resolve your problem.I see you are having an issue with your pump. Please contact me at 800-545-1344 Ext 5200 or email me at aallen@kollerenterprises.com.If my voice mail picks up it means I am helping another customer but your call is important to us so be assured I will return your call, be sure to leave me your phone number.
1656743
The only thing I can think of is to google the model number of the air pump to find the replacement part or just take the pump & hose to your local ace hardware (or fish shop) to see if they can assist or special order a part. Hope it works!!
880186
I have bought replacement impellers for these pumps in the past. I used two of these on my boat to pump the fish wells. I found the impellers at Tongass Trading in Ketchikan Alaskan
1325555
The pump and cord (2 prong end) are attached. And, yes, I've found you could purchase replacement if need be.