My chairs arrived in a broken, wet box thanks to UPS. NO SCREWS! Where can I find Screws for the bottom? I need 8.
1644132
Hey Ana, I ordered these and everything was there :( If they aren't in the box, I am sure they will send you some. The little hardware baggy was taped to another part, and I thought I didn't get them at first but then I found them.
630104
Hi, I had the same problem. There were no screws or assemble instructions included in the box. Did you have assembly pins ans screws included with yours?
1725711
they are new chairs. if you put them in your cart amazon should be able to tell you if they will ship to you.
1899643
I ordered the swivel rockers. But, I received shopping confirmation but they have yet to deliver. I questioned the seller and they said they were out of stock. I paid for them and received the shipping dates, now they say they have attempted to deliver but no one came, called or left a message. Still no table and chairs. May want to think about ordering from some one different.
597875
There should be a big plastic bag with all the screws taped to a piece of wood as I recall. If it's not there you should have them swap it out or send the bag
514052
I was missing one of the leg pieces and they had to send me out a who new set of chairs for one piece, because they don't break up packages. They sent a return label so the return was on their dime. We carefully opened the box, found what we needed and sealed it back up. Dropped it at the ups store. It took me from last week in December til the first week in March for the it.
1110657
The screws should be in the package. I suggest you contact the seller for a replacement set. Cheers peter.
842278
You should have had a parts list.... There are screws for the corners.... My husband put it together and everything was there. Was your box damaged in transit?(ours was and the corner of the table was shredded, we fixed it ourselves because of time from Christmas....)If you had damage maybe the packet of screws fell out before you received your purchase. My husband had no problem putting it together. Sorry I can't be of more help.
1046583
The screws are not included. You may be able to find them at Lowes or any harware store. If you have at least one to compare to what they have.
2060268
Have you received your chairs yet? I ordered mine 4 weeks ago - and they showed IN STOCK - but still no chairs and now Amazon is saying they're out of stock. Getting the run around big time from Amazon about these. Very frustrated!!!
1798800
I would not recommend buying furniture from this company, the chairs I received were damaged and I tried to return within 48 hours of receiving, they denied and asked for pictures of damaged parts to send replacement parts. I sent pictures three times they never responded. I am stuck with these damaged chairs. I will be filing a claim with amazon at this time.
2032796
is there a way for me to contact with you? i really want to place an order for 4 chairs, but i'm not sure if you can deliver all 4 different colors. i saw the spec, that it has 4 different colors.
451502
I ordered 1 package and mine it came with the screws...I'm sure that you double checked the wrapping to make sure that the little bag isn't stuck on the packaging? Outside of returning them (which I wouldn't bother doing), you could try calling the manufacturer to see if they can send you some, or go to a hardware or big box store and get what you need.
1816633
There were screws with mine. They were taped inside the stand or something. Check everywhere and in the hollow portions. If not, call, because they need to be there.
887064
You will have to finish drilling 3 holes through the each support "leg" - a total of six holes. Go to Lowes and pick up 6 washers, 6 bolts and 6 nuts items #63308, 63326 and 63405. Probably about $5 to fix the chair. You'll be able to see the bolt heads, but the chair will be sturdy!
1833847
you can buy this set cheaper at walmart.com...not sure if you can buy extra chairs
1285972
Good luck! My table showed up with the ends all beat up. I reported the situation to the company and never received a reply from them or Amazon. No longer buying furniture from Amazon.