I have the vitiam c vidi but the liquid is coming out brown and has a funny smell..my previous bottle did not look like this or smell funny..
1618934
I would contact the manufacturer, or whomever you purchased it from. They have fantastic customer service!
1618935
Hi Lori, I am sending you a private email as well. First I am sorry that you have a poor bottle. That's not good by any standard. What you have Is not an "old" bottle (because we don't have any old ones) but a bottle with too much scent. I have organised a replacement for you. Again my apologies for your inconvenience. And a huge THANK YOU to all who responded to let you know about our customer service. It is lovely to see that so many people know how much we care about each and every customer and that we do respond to every email we receive and every question we get asked.
1618936
my bottle is clear and smells like oranges. I would contact the company about a replacement!
1618937
Hi Lori, I am sending you a private email as well. First I am sorry that you have a poor bottle. That's not good by any standard. What you have Is not an "old" bottle (because we don't have any old ones) but a bottle with too much scent. I have organised a replacement for you. Again my apologies for your inconvenience.And a huge THANK YOU to all who responded to let you know about our customer service. It is lovely to see that so many people know how much we care about each and every customer and that we do respond to every email we receive and every question we get asked. Hi Lori, I am sending you a private email as well. First I am sorry that you have a poor bottle. That's not good by any standard. What you have Is not an "old" bottle (because we don't have any old ones) but a bottle with too much scent. I have organised a replacement for you. Again my apologies for your inconvenience.And a huge THANK YOU to all who responded to let you know about our customer service. It is lovely to see that so many people know how much we care about each and every customer and that we do respond to every email we receive and every question we get... » Read More Hi Lori, I am sending you a private email as well. First I am sorry that you have a poor bottle. That's not good by any standard. What you have Is not an "old" bottle (because we don't have any old ones) but a bottle with too much scent. I have organised a replacement for you. Again my apologies for your inconvenience.And a huge THANK YOU to all who responded to let you know about our customer service. It is lovely to see that so many people know how much we care about each and every customer and that we do respond to every email we receive and every question we get asked. « Show Less
1618938
Have you tried to shake it? I heard the brown is from the fragrance segment. Please shake and see if it makes any difference. :)
1618939
The product must be old. I have ordered two bottles of the same Vitamin C Serum and it is clear and has a pleasant order. You should contact the seller and send it back.
1618940
oh wow...my serum smells very nice and is clear in color, I would not use it.
1770483
Something must be wrong with it, I've never had any bad tastes with any of the bottles that I've purchased. Maybe contact seller about a replacement.
296589
Okay then it's not just me! I found the same thing with the two that I have used and am very disappointed. I finally bought the spray and use it where we have two kitty litter boxes. I have one in the living room and haven't been able to notice any wonderful fragrance! I thought maybe I had put the refill in wrong and keep checking the directions but I have done it right!
2108766
check with the manufacturer...I am out of it at the moment..and don't havethe bottle!
1872169
I've had the unit for a while now--the plastic smell has gone away with use. We run it pretty much all the time--in the meantime, we would put the water through a Brita system to get rid of the smell/plastic taste. The reason why the glass bottle doesn't work is for some reason, I think the reservoir is what's also contributing to the smell. I tried the same thing and it still smelled and tasted like plastic...give it a few weeks of running it.
1968352
No it's tan in color like a sheer foundation. Ensure you shake well before use but it sounds like you got a bad bottle. Check the expiration date on the bottom of the container.
543798
Are you shaking the bottle beforehand? Other than that, sounds normal to me. It has a very runny consistency.
1338388
Not that I see. Just began this new bottle today. But brought from amazon before, just not sure if it was same seller. I have not had that problem, and I have been buying this from amazon for years.
1473618
I, too, have noticed the same difference in this product. I called Tetra directly and they told me thatthe product should not look like this. They are sending me 2 new bottles.
429385
It may be a factory reject or it may be a fake. Regardless, somethings not right. Ask for a refund from Amazon. I did and they gave me my money back. I compared bottle I receives from Amazon to a bottle from Nordstrom and the 'Amazon' bottle doesn't smell same.
809580
That is odd, because my bottle's oil from Nuriva is thick, Orange in color and has a slight earthy smell. You should contact the company.
568942
I would return it if possible. It may be old, or as you suspect, a knock-off, but unless it's put into a lab test, there's no way you and I could know. My Egyptian Magic is always fresh and smooth, so something is clearly faulty with the jar you have.
1201522
You can't prevent it, but the first time I received bottles with the brown spots, I contacted the manufacturer and they said they were fine to take. It is just something one of the ingredients does sometimes... I think it is the Vit. C. I did not have any issues and consummed both bottles..... no problems.
2215365
I also think you should contact the seller. I've never had that problem. Either it got really hot in transit or it's from a old batch. Good luck!
640964
Idk. Mine is greenish and watery. It's not white at all. I do give bottle a shake or 2 to mix it. Maybe it's settlement? I haven ordered another bottle yet. Maybe ask company if they have chg the color.
2062668
It is supposed to be an amber/brown color (or at least it is from my doctor). However, I ordered 2 on line, one was the nice amber/brown color BUT the one I just opened this morning appears to have been diluted to a clear/yellowish color. The smell is also different and the top came off easily WITH the plastic still on the bottle. It is also supposed to come boxed IN a box with a paper insert. Don't think I will be ordering on-line again....
1976962
I just checked my bottle of 800 which I opened two moths ago. There is a smell, but it's not that strong. Are you sensitive to some odours? Maybe you should contact the provider.