picture show the old model, does the one shipped is the new model? back is black and almost flat
1613639
Hi - The one I received was the AO Smith model. It's a very nice pump and much better than the 2 Speed Jandy I had. Get this pump, you will be glad you did!
1613640
The one I received is black and almost flat. Its very quiet and works very well.
1613641
Amazon never did ship my unit so they canceled the order. Had to order from someone else.
302009
The model is working with the new Body Back Buddy with the pointed tips. The classic is indeed as pictured with the round nubs and is what I received. I kind of wish they made a large version with the new pointy tips for more pinpoint work on my backside.
962008
The one that I received was the old style, flat/smooth bottom, no handles. I do not know what they are shipping these data because everywhere you look it is the newer style.
1304530
This is a picture of the unit I received. Not sure if it's an older model, but it works great!
1643849
I bought the black model aside from the color difference, should be the same.
1058424
Mine was straight, but mine doesn't look exactly like the one that was pictured at the time.
1641731
The one I bought looks like the picture-it's flat. That doesn't mean they will sell you the same thing since it's been a long time since I bought mine. Need to ask the seller.
1238635
you purchased a different model or may received a wrong one, please show the photos to seller for checking.
482172
The one I got was not. I see some have complained about the black and I checked. I have had no problems at all.
753938
They got the wrong picture uploaded. It should be same as the white one except exterior is black
149206
What I found is that it depends on the model you ordered. One had it, one did not and I had to send it back as well. I think they use a generic picture which is very confusing as it does show one on there.
1153488
I received a replacement from the company and the new one is just the same as the old model... Does not look like they have addressed the quality issue.
58845
I am assuming you are referring the the current model of this product pictured- as this is an ancient picture and amazon should update to the modern picture current version. There is only one original being produced - only old pictures and listings on amazon.
1785598
Yes the model sent to me was the upgraded one. Call customer service a ask them to send you the upgraded model. We have a lot of fun with the unit we purchased.
1997891
mine was new and did. this is an older model but seems new. i would guess it is in the box. it's just an old style.
726268
Mine was black not the color pictured.But mine was as black as the one i saw pictured on Amazon.
1736762
The one I ordered several months ago had the new backplane in it. The PCB was also blue instead of green like the older case I am using.