Using windows 8. I can hear the drive spinning but my computer is not recognizing drive...or maybe my drive is dead. Any advice?
1614047
Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the enclosure. Hope this helps!
1614048
Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the enclosure. Hope this helps! Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the... » Read More Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the enclosure. Hope this helps! « Show Less
1614049
I use WindoWindows 8.1 as well, did you plug all two USB ports to the computer? Sometimes, one usb does not provide enough power to the harddrive.
1614050
I have used this USB enclosure with a 500gb SATA II drive with Windows 7, Windows 8.1 and with Windows 10 Technical Preview (ver 10041) and it is plug and play on all of those operating systems. I have transferred 500gb on backups from all of those operating systems and it is strictly plug and play. I have also run the disk partitioning and formatting utilities of Windows 10 on this USB hard drive also with no problems.So the latest Windows operating systems are not a problem for this USB enclosure. Maybe you have a bad drive or a problem with your systems USB ports or drivers.
1877802
Well once it is complete you can navigate to the seagate drive through finder and try to open the files to verify they are there. How it is done? I still have not gotten it to work, but seagate sent me some info because I have had trouble. Check seagate's website.
1726495
Probably a driver issue since you're using XP. Check Seagate's website to see if there's a driver for XP for this HD.
1046782
I'll answer my own question and tell you that while my windows 8 laptop did read the hard drive instantly, it was not able to read any of the CDs I placed in there (DVD, CD, etc) so my answer is a big fat resounding NO!
1305682
I put mine in a NAS. The NAS auto-formatted it. Sounds like a bad drive. Try connecting to another system if you can. Try removing it from the case (which could defective) and re-connect.
790831
I am running windows 8.1 (64) on a laptop. I probably loaded a driver that came with the drive, but I did not download anything. I have had no problems at all except that I would like to operate throught a usb3 hub and that is not reliable. I use the unit heavily and highly recommend it. good luck!
1422006
Anthoney, I need a bit more information, as to what you have done already and the results you have gottern so far and the specific things that are not working with this unit, then prehaps I can tell you what you want to know, first of all make sure that the drives are being recognized, are you trying to use this as a stand alone or with you computer??
1522893
Almost sounds like a faulty drive. I would try plugging it into a different computer. If it still doesn't work you'll want to return it.
1399990
I plugged mine in and did get a light, but the drive was never recognized by my computer. I suspect the problem is the disk drive.
761379
I bought for something other than a Pc, so I'm not sure. What operating system? I recently had to learn a trick to get my PC to assign the drive. It saw it, but did nothing with it until I took a certain step.
2153627
Two things you can try... 1. Try and reinstall it from scratch. As if it is brand new. OR... Check your device manager in your computer and make sure it is selected. Hope it helps! :-) (And what you'll want to select is the BD (which is your external disc drive we're trying to get recognized)...
1128356
Did you replace your hard drive. I am interested in doing the same thing. Thanks!!
101142
Here is a link to a firmware update- Your drive may already have this update but give it a try.http://www.pioneerelectronics.com/PUSA/Computer/Computer+Drives/BDR-207DBK
2908
What computer and OS do you have? It is quite simple HDD To use I had mine for 3 years now. I will help you if I can but I need to know whether you on windows or mac?
957508
I don't know. When I purchase mine,windows 8 wasn't out yet!! Check Seagate's technical support dept!
47998
I am not familiar with the drive you have but if the connections match, give it a go. In my situation, it was the PC that crashed with a healthy hard drive. All I had to do was remove the hard drive from the PC and hook it up to Apricorn and I was back in business. I wish you all the luck!
1726497
I'm sorry to hear that your drive isn't working. I am running Windows 7 Professional and the software installation, setup, and operation have been flawless. I would try going to the following site, enter your information, and then see if there is a driver there you can use. Good luck!