OK- There are battery problems. Will the device work with the power cord plugged into the USB port for power and the dead battery removed? Thanks.
1632276
the device shows a message saying no battery is attached, and won't power up.
1632277
It would not power up when plugged in with or without the battery in. I finally got ZTE to replace the battery at no charge after many weeks.
1340771
I purchased as a gift for my son at Christmas, he's had zero issues. Once the battery is fully charged, disconnect. Removing the connection from the laptop when finished using would prove ideal. Keeping it connected kills the battery much more quickly. Contact Philips or Batteries Plus is a great place to look. Hope this helps and good luck.
94147
Hi, I think theres something wrong whith your battery Or maybe the source from where you charge, the product manual says: [Note: Some low-power USB ports may not be able to provide enough charge power.]. I got mine for christmas too and battery works great, It gave me about 10 or more hours whith music/photo and video playback, Exelent Player!
1672725
mine works fine, although i have to unplug and replug into my usb port every so often but it is small and compact. not bad for the price.
440255
I plug it into my computer. Did you receive a cord with a USB cable? My bet is you did and it doesn't seem to be charging. I thought the same thing at first. My problem was I kept losing the connection and it would shut down. I think that's one of its inherent problems. Hope this helps...
2219684
If it is totally dead it may not work. For dead batteries a manual charger works better.
2165398
It's USB mini so you would have to buy a new cord. It uses a bit of power so it'll drain your battery very fast
783151
I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and... » Read More I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. « Show Less
1165604
With only the info you provided, I believe the battery in the laptop dead, very dead. An external power source cannot fix that!
79776
Should work as long as the device not being used is completely powered off.
1176657
Yes, I went to use it the other day and the battery was dead so I plugged it in and it worked fine.
1933794
Yes it will operate with the USB cord connected. The battery is built into the device and can't be removed.
1551478
I suppose so, in fact it's the only way mine works any more as it won't hold a charge. If you want one that *only* works plugged in I'd sell you mine cheap; in fact I'd give it to you for the cost of shipping. Heed the reviews about failures and short warranty.
1840912
Hello. I'm glad that you are interest in this item, unfortunately I'm sure of the answer to that question. I only tested it with the cord that was provided, which worked perfectly. Have a blessed day.
376446
Completely dead? If it is broken (dead) no, ... otherwise if the battery is completely depleted it will work. This has happened to me a few times. It also recharges very rapidly, ... about 2 hours for a full charge.
137040
No, that should work. Since it didn't, perhaps double check that the batteries are in correctly & check the USB port to ensure that there isn't a different issue. Best of luck!
1524036
is it turned on? also is the usb inserted all the way in the external battery pack? did you see all four blue charge indicator light up? have you found the power button on the side? have you tried a different usb lightening charge cord?