The starter key is missing for greenworks model #25292. Can I purchase one?
1618467
Try calling Greenworks first, 1-888-90-WORKS (888.909.6757). Worse case, you can probably use a large fuse, but you will have to figure out what amperage you would need. I know the 48V takes a 60 amp fuse. So it will be close to that.
1618468
Hi. I've called GreenWorks twice and they've always been very helpful. The first time my charger stopped working after a few weeks and they sent a replacement right away free of charge. The second time I purchased replacement blades and those also arrived quickly.
1618469
I don't know. They never replied to my inquiries. Terrible customer service.
1988811
You should be able to contact them and get one. I was able to order the parts I lost.
1839643
If you are referring to the key itself, yes, I lost it and the dealer did not have a replacement in stock. It cost me almost $30 and almost two weeks to get a replacement. I could not start it without an official replacement.If you mean the socket into which the key goes, I have not needed to replace it.
2190179
I'm sure they're available, but mine didn't come with one. Mine actually uses an odd size key and it came with the wrong one.
764543
Have you contacted the supplier for additional keys. I am not sure what to do in this situation. Good Luck!
76103
You can order original keys from the manufacturer, follow this link: http://www.protexsafe.com/Articles.asp?ID=319
644344
Hi, the key did not work for my mower. I decided to sale the mower rather than return it and try another one.
1044771
None seems to be available. I ended up throwing the entire unit away - waste of money.
1288693
You can only order replacement parts by calling our toll free number below. We do not accept credit-debit cards, only Visa or MasterCard. If you're ordering any parts under warranty, please have the serial number and date of purchase ready. Thank you,Greenworks1-888-909-6757Monday to Friday 9-5 Saturday 9-3
2097062
There is a red button on the side of the whirlaway close to the bottom, and a key came in the box with unit. Owners manual should be online if you no longer have it.
718874
Greenworks Model 20102 is a bare tool meaning no battery or charger included. For this same tool as a kit with battery and charger included, please take a look at Model 20102A which does include your battery and charger. Otherwise, you can purchase the bare tool and use battery options 29312 (2.0 ah) or 29322 (4.0 ah) and charger 29342.
1870373
I only have one key left and the piece covering the lock button is missing so the chip is exposed, it constantly opens and locks when I hit the button. It looks like I can order a replacement cover for that key, and I want to order an extra key because my other set of keys was stolen. Am I an the right track?
1015994
Please check your model number again. It shows invalid. The above key will work if you have model 831.299420
997535
Not too sure. However I would contact the manufacturer directly. ..they may be able to help you. Or maybe replace the lock and you will receive a new key with the new lock.
1497998
I would imagine calling customer support would be a good start. I think is a bar code or some sort of serial number you can reference that would help them. Although looking at the keys they might be interchangeable look at someone else's lock if they have one like yours and give it a shot.
43703
Model: 29702 S/N: GWS0450694 02/14/13SL I do not think that this charger is exclusive to green works. Look at Home Depot for the same charger under a different brand.
936989
I called GreenWorks and they indicated as long as I had the receipt for the product they wuld honor their warranty. I specifically asked about purchasing from amazon.com and the representative said there would be no problem as long as I had the receipt. She suggested I print the receipt out. Hope this helps. This is a great unit, I wish I had bought one years ago!