Is there a replacement joint for the polyethylene elbow joint that breaks about 3 week after buying these chairs. We have 2 with broken joints now.
1644556
I've had four of these chairs. Each of them have at least one broken joint. If you find a replacement, I'd love to hear about it. I went old school and just fixed it with duct tape. :-D
1644557
The joints broke on my chair too.. They are made out of plastic so we just tossed them :(
1644558
Good question! Ours broke also and we were very disappointed. Strathwood and Amazon need to propose a solution.
1494513
That is a difficult question to answer, as I have not had a problem with mine. I also purchased the protection plan, as it was only like $10 and office chairs are notorious for either lasting forever or breaking after a few months. I wish I had more info for you. Perhaps try the manufacturer and see what they can do, as I am pretty sure it has at least a 90-day warranty, if not a year. Good luck!
780351
I would suggest buying a new chair. These chairs are great for interim, until you can afford a better one. Made with all the care and craftsmanship of a moose poop.
1517806
I hope that they do make replacement chairs available. I am buying this for my niece, and her dog tends to chew on small plastic items. I'd like the comfort of knowing that I could find a replacement chair if one should meet an untimely demise.
2132267
Unfortunately no it doesn't have replacement parts, but happy to say Grandad Joe does: a new hip, false teeth and a glass eye.Thanks for your message.
574471
2 legs broke off. I sent e mail for 2 new legs but have not heard from anyone, please look into this.
1548562
Hello, thanks for asking! You can try Wolf Shoulder Rest Replacement Parts: Rubber Tips (4) sold here on Amazon.com... Hope this helps! Thanks :) Roz
466924
Try googling it or here is the info for Eljer customer service. Surprising, nothing ever broke but the screws always come loose. 1-800-442-1902Monday through Saturday8:00 A.M. to 6:00 P.M. EST
976000
If you can, try taking it apart and starting over. If not, I think it's jammed and therefore broken. Mine work. But, I have had other chairs that just simply break/do not go up and down.. Good luck.
207300
I agree with Dessiree. The arm broke off on hours one day after the return date. But if you still want to order then Click on the company that is selling it, then click on the company name, contact us,and then call customer service.
1339907
No. The casters broke on mine and I cannot find any replacements. Don't buy the chair.
1015220
I have one broken too. I would thing you can contact the company. Look it up on Amazon. I love mine but they are very fragile.
2143232
Hi TMJ, Unfortunately, I bought just the tableand bought different chairs so I cannot answer that for you. I would suggest going to the manufacturers website and asking them. Good luck. &#128521;
1181090
Hi Donna I would say yes there would be a replacement for broken items including the cups.Although I use mine quite a bit have had no problems with anything breaking. Contact Amazon shop site and I am sure they will be able to help you. Thanks Dorothy
899179
Im sure you did this already but if you haven't you may be able to go to the Altra Furniture site and ask or find someone in you local area that can replace glass. Sorry. Hope that helped.
2216202
Handle broke off recliner. My son -in-law replaced it with no problem with the part we ordered through amazon.
892938
Oh gosh, sorry, I really don't know if you can buy a part replacement...but it seems very sturdy and I pretty much use it everyday and so far nothing has broken etc. - another customer has helpfully provided an 800 number below so I hope that helps you.