I cannot get this to work! I don't know what I'm doing wrong!
1646412
This is a very touchy item. Put water in it. Make sure the top is on so the magnets on the top align with the magnets on the base. Plug it in to a computer that is turned on (and not in sleep mode). Push the on button in the back and Pull out the little plug on the top. If it is still not working, it might be defective...send it back right away.
1669199
In all honesty I haven't been able to get it to work myself. Sorry it took so long to answer.
1011500
have never been able to make it work! I have had contact with others who have purchased same, and they have had no luck either! Worthless!
1921187
To be completely honest, I have never been able to get the thing to work for me. Good luck. I also tried to find a manual online since it didn't come with one, but they don't seem to have one.
340069
NOPE! I have been trying to make it work but its useless! such disappointment.
529182
I recently bought this and had the same problem. I realized the instructions were not clear or complete. Forgive me, but I can't remember what it was exactly. But it does work, very well. Keep trying it.
1574824
Mine works beautifully. I am no wizard, but check your connections. That would be my guess. Good Luck
1867463
I've been having a hell of a time trying to get it to work. No luck so far.
821920
The only thing I can think of is you're installing it wrong. Copy and paste the following link to watch the video (if you haven't watched it already) to make sure you're installing it correctly.https://www.youtube.com/watch?v=i8vjNOr06Ao
185592
I did not work for me nor were the instructions at all helpful. Sorry. I think you should send it back.
1222370
I'm sorry. We've never even gotten it out of the box! My hubby tried once & couldn't get it to work.
1906410
I am experiencing the exact same problem! I've been trying to figure it out but no luck yet!
1725838
Neither could I. I wasted many hours on this piece of crap. I'm extremely tech-savvy, and it defeated me. It was never tested properly, and simply doesn't work. Save you time and sanity and send it back.
577021
I am too! I have tried everything but no luck. It's like the unit needs to have a fine tune...........
809502
Good question, I never got that far being so frustrated with just trying to get it working first. I do notsew and you probably do which will make a difference. No one could get it going, good luck.
789101
Yes! In fact, I can't make it work now. Am going to go on their site and see what help they can be...did you get this resolved?
1206190
I could never get it to work either. You should try to get your money back. Although I should say I did not try the solutions that the other users made.