We plugged it in, paired it to an iPhone and it worked. We charged it until the light went out, and now it won't turn back on...any help?
1626624
Have not encountered that,fortunately,did realize that it doesn't work well with low battery,and range is more like 8 feet,I suggest you contact manufacturer,sounds serious.
1032900
Push the reset pin. It's a little hole and the light comes with a little pin that fits it. It was charged when I received mine. Maybe you need to charge it up first if it doesn't work.
2101821
No help here. Ours worked just fine. Regarding the previous comment we did fully charge ours before we used it.
1599227
My husband has had that issue before, keeps jiggling it and moving it until the light comes on. I don't know if it is charging without the light being on or not - but he does not trust that it is charging unless the light is on. Must be a weak connection to the charging light, but keep trying to get it to come on.
2083637
Good question. I just charged it for several hours and it seemed to be good. This product didn't come with a lot of directions but enough to get it paired up and working. I'll be watching to seeif someone else has the answer to this.
1059477
I sent mine back. It didn't charge my iPhone in a reasonable time. Couldn't see keeping it. Sorry.
399274
it won`t work also.... I pressed the turn on button but nothing happens... no light no sound... Please help!!
850278
If power to the device is lost (i.e., unplugged, power failure, etc.), you'll have to "Forget this device" from your iPhone and re-pair it each time. This makes it rather unsuitable for an automotive application, for example, where the device shuts off with the ignition. Unfortunately, I learned this the hard way. :)
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
831564
I also charged mine for 24 hours, actually longer cause I charged it in the guest bathroom. Anyway, I pressed the button and while holding it you slide it up and it turns on. Maybe charge it longer and if that doesn't work it might be a defected one. Hope you can figure it out, otherwise you'll have to send it back and wait to get another one. I love mine, so it would be worth the wait if you had to return it.
2051949
All i did was make sure the light was on with all pixels lighting and plugged into a wall outlet. The light went out and began to chage. Once I pulled the light from the outlet it automatically goes on - which I think replicates its use in a power failure. Hope this helps...
1627549
Did you try charging it?? Cause when I ordered mines for my sister, it didn't turn on either, then I went to go charge it, and it turned on. If it doesn't work that way, you can try resetting it, though like I said before, I have a MP610, that one is better, than this one, my sister has this one, I found that one more complicated than the one I have which is the MP610, hope I was of help..
173058
I've tried to charge it with the wall jack that came with my iPhone 4s. The light blinks for a few minutes (indicating that it's charging), but then stops and doesn't continue to charge. So I have to either plug it into my computer or use my husband's samsung chargers to work. Not sure why this is.
2004107
Charge it overnight and try again. Ours showed that it was not charged at all but worked fine all of the sudden. We had not charged it for months. Other than that I do not know.
435749
Nothing useful to add unfortunately. I have just bought mine, charged up the battery, and now it keeps turning itself on and off. I was going to try leaving out the battery, but will also try a firmware download, as suggested. Thanks.
2072669
mine won't even turn on. I don't know if the indicator light is just weak or what but right now its doa. and what do you do when the battery runs out?
801187
I had the same problem, and returned mine. It started off barely charging and then would not even power on anymore. There is obviously a defect.