Ii received this feeder today and there wasn't a suction hook included as was stated would be, why?
1610715
There should have been. Request a return authorization from Amazon, if that's where you purchased it from and re order it.
1610716
Must be a packaging error. I don't use the suction cup for the window because my cats obsess about the feeder if it is attached to the window. I simply hang if from a screw on our deck rail. Suction cup should have been included, but by hanging it on the deck rail the hummers get to eat and my cats don't hang out under the window trying to catch them.
1610717
talk to the seller I'm sure they could ship you one, its a small item it may have just come out of the box during handling, if they can't do that you may have to return it and have a new package sent, but I would instruct them to make sure its in there to avoid future hassle
1912529
Mine are picky too. I attached a a 45 degree elbow (pvc) to the chute. The I removed the bowl that came with it, elevated the feeder a couple of inches (with a wood platform) and installed a "ramp" (using a tiny toy dustpan). At the bottom center of the ramp I put a small triangular piece of wood, which diverts the food into separate sides of a rectangular double bowl when it is dispensed. If I remember later I will post a picture of it. It doesn't look all that great, but it works! I used industrial sticky velcro to hold the pvc pipe and bowl in place.
1002116
Darlene, let me revise my response (above). There is an area for a hook at the top. Now I remember I used the hook on the 33 inch $ 1.50 chain I bought to hang it (the chain can be modified to be shorter). I used the same chain to hang the feeder, so they are at the same height.. Then I suspended them from the eave of the house using a cup hook. Hope this makes sense and is helpful.
622723
Hi,My feeder does not have a threaded spot for a pole. That said it does have a space that runs up the middle inside the feeder that could allow the metal pipe to hold the feeder in place on a pole.
2058353
When I bought my feeder the Ace Hardware where I go it did not have the pole in stock. I went to the Homestead site on the internet and ordered the pole through them. My suggestion is to take the feeder and your pole to a hardware store, Lowe's, Home Depot, etc. and see if they have a cap that would fit so you can mount your feeder on the pole. I don't know where you as in big city or small but a machine shop might also be able to solve your problem. I hope that this helps.
2258910
The platform feeders do no come with hangers. They are made to go onto a post or pole. You could make your own hanger but that will cancel out any warranty or return privileges as it is not made to hang.
1645058
I am sorry you are missing the other hook because they actually screw into each other through the dome. I can't see how any other hook would work. They are the exact mirror image of each other. I would return it and get another one. I a surprised amazon hasn't taken care of that for you.
1414617
The brass-colored hook is part of the bird feeder. I bought a bracket made for hanging a plant, and hang the feeder from that.
580373
Greetings! I seem to recall that it did not come with the hook. I bought mine well over two years ago, and it is still going strong. I would recommend it.
1179328
Mine, purchased about a year ago, has strong pins (like staples, but much more substantial) on one side that allow the grid to move away from the sides enough to get the suet cake in. On the opposite side of those pins is a small bar that holds that side in. The feeder is genius - I tossed my old one that the grackles were hogging and have never looked back.
178750
Hi Paul, We provide 3 suction cups with each window bird feeder (even though you only need two), so you'll have an extra one if needed. The new design allows you to easily insert the suction cups without the need to soak them in hot water first. Just put the nipple of the suction cup through the bigger hole and then slide it up into the smaller one. The most important thing is to make sure to clean the window first before attaching the bird feeder.
890161
I didn't get one either, so I contacted them..turns out this model does not have a rack. (a mistake in description, but will be fixed) But they are all over the place where you can get one.
571627
Yes, the poll and all hardware is included. You just need to pick a spot and install the pole and mount the feeder.
178752
Hi Paul, Our window bird feeder comes with 2 suction cups plus an extra if you should happen to lose one. They are easy to attach to the bird feeder. With our newest design, you no longer need to soak them in water. Just place the nipple through the larger hole in the bird feeder and then slide it up into the smaller hole.
177038
No. You have to tip it to put it on a feeder hook. You could use an S hook to make it easier.
1645057
I have purchased two of these domes from Amazon. The first one was the small dome and all parts were there. I then purchased the large dome, and it arrived missing the small hook. I tried HD, Lowes and Ace Hardware with no luck. I then looked at the warranty card and another paper from Aspect, they listed an 800 number for customer service, I called, told the nice lady I was missing the small hook, she apologized for the inconvenience and mailed me the hook I needed. I hope this information helps. Good luck. navydoc
2116205
I wove fishing line between the lid and the hook at the top, to make sure the top doesn't get lost, AGAIN. It fell off during a snowstorm, and it was weeks before I could find it in the snow. If you are worrying about it blowing off your the hook where you are hanging it, reinforce it with fishing line or something comparable. Otherwise it is a good feeder for the little birds.