My remote doesn't work. I got it a few weeks ago and try it 'til now, and I don't know how to tell if the battery is dead or what. Help?
1609044
Be certain the camera selection for shutter release chosen for is for remote. If you can press your shutter release button and the camera takes a picture, you haven't got the right release chosen. Go to menu then you'll need to chose remote release. Mine works on a Nikon D5100, no issues.
1609045
Well first off- you will have to be sure your camera is set to the "remote" setting. Most digital DSLR's will have a shutter release option in the menu and you must select the remote option first... and then it only work's one time! If yo want to do multiple exposures you will have to set it in the menu every time. Then second you will just have to bite the bullet and buy a new battery to see if it works then. Maybe go buy the battery at a camera store and then have the guy there test it. Good luck. I bought one for my Nikon D5100 and it works fine.
1609046
Did you set your camera to the appropriate setting in order to use the remote. I have a nikon V1 and you have to set the remote to be used in the menu section. Under self timer option. Hope this helps.
1609047
Like William stated make sure your settings in the camera are correct. Also make sure that there is no battery tape in the remote. Some come with it to keep the battery from discharging until you recieve it.
609214
If holding down the power button for a few seconds doesn't work , you may need to dock the remote on the caller and charge the unit.it may not have a charge on the remote. If you have tried all of that, make sure the metal contacts between the remote and the caller are making contact when charging..if that's not the case then it may be a bad remote.
772176
I have not had this problem so I may not be of much help. However, did the sreen suddenly stop working? Do you get any sound? I assume you tried both the remote and the button controls on the top of the box. Do your voltages match? (Assuming you are in S. America and not Columbia, Tennessee, USA!)
1012705
How can you be sure that the remote is the malfunctioning part of the whole gadget? As I posted back on June 10, 2014, here:
716977
It could be you have a bad battery. My suggestion to you is, to return the remote back to the seller and have them send you a new one. I haven't had any problems whatsoever.
335473
https://www.youtube.com/watch?v=77etbCkjexs - It really is a simple set up, so it is probably a defective remote and you should get a replacement.
774740
Hi, you may have downloaded the incorrect remote, I had the same issue until I downloaded the correct remote. It took a litter guess work.Joe.
38025
My remote works fine. If you have more than one candle try another remote. I have used the same remote over a year.
295311
It may be defective. Mine charges both with power in or off. The charge lasts a while too. Maybe send it back for replacement. For the price this is probably the best one I have found that has a remote.
1137394
The remote will indicate when it is low on battery by displaying a red battery icon on the little LCD screen on the remote. There is no way to know when this is going to happen, it just tells you it is low and then lasts about one more day then dies. Hope this helps answer your question.
487960
Mine worked out of the box. Two things to check: 1) Remote has battery installed. 2) Speaker is charged. If neither of these are the issue, return to Amazon for a replacement.
264454
If you are sure the battery is good and it is installed with the polarity in the right position and it still is not working you may have a defective remote. There is no much else to check. You will know the remote is transmitting when tre red light near the antenna lights when you push the button. Also make sure the tiny dip switches on both the remote and the main unit are set to the same code
473500
Hellow Jacqueline, try replacing the batteries, if that fails. Send the remote back to Amazon. GoodLuck Allen M
495005
I had the same problem. I had to reprogram my old remote too and did it a couple times before both of them worked.
716979
I would make sure the candle had good batteries and was switched to the "on" position. Also check to make sure the plastic tab protecting the remote's battery has been removed so it will turn the candle on and off. If it still does not work, the remote's battery may need replacing.
1944174
Go to a battery store and have the battery tested. I know Batteries Plus sells a replacement battery and they are not cheap. If it is not the battery, it most likely is the remote. I bought a new one after having problems with the channels jumping randomly and am so much happier with the newer remote. My other one was about 4 years old.
492714
sorry i didn't understand yourquestion i guess, looks like you will have to buy a new set, i looked for just a battery for the remote myself and never did find one or just the remote, i finally bought a new set.