I just received my carafe, the top is so tight and I am afraid to turn it harder to take it off.
1630315
Mine was not tight. Been using it multiple times daily have not had a problem in over a year. Good luck -I love it.
1630316
I have the same issue. I've had mine several months without issue, but feel the day will come that the button breaks. I bought another brand (emsa) at around the same time - it was a bit more $ but works so much better
1630317
Mine was tight too but I eventually got it off. Try wiggling it. My product was defective lower down the carafe so I returned it.
1630318
Unfortunately, the top, though a horrible dickens to close (engaging the threads always took me far too long), closes so tightly (though it still leaks) that it takes immense pressure to open, and the only place on which to place that pressure is the release-lever, which has a sharp edge (which hurts to press), and feels as if you are going to break it the harder you press. Not the best design, by any means. And I am very sorry for the bleak reply. I finally replaced this carafe with another, with which I am absolutely delighted!
1271375
I just take off the lid to drink. And I think that the cap on the top should not be opened, maybe it's a gear for heat insulation.
790633
That doesn't sound right at all. Mine fit great. I wonder if they sent you the wrong carafe. Good luck!
557539
The fit is very tight but if you hold the rim around the sides and give it a good tug with a slight twist the top will come off. The tight fitting rim makes knocking the top off by accident next to impossible.
1716246
Run the cycle of brewing a cup of coffee, you should be able to open the lid than, it happened to me once and that's how I fixed it. Good luck!!
162491
I have the one with the stainless steel carafe; somehow my review ended up on the glass carafe version. I don't know that it makes a difference in ths case though. Mine (I have two, actually) has, on occasion, done this, but not often. Not sure what to do about it. I like strong coffee, however.
2249918
o, it's not extra delicate. I am on my second carafe, Iam just careful in how I handle it and wash it. I was not able to find another carafe that fit. Good luck!
1198810
My top closes just fine. If you have it too full then maybe it wouldn't. Maybe you have a defective one. Make sure it's not overflowing and then maybe take it back if it's still not working properly.
212619
No problem with that. I find the pot to be very quick. I just wish the carafe had a greater capacity.
2111634
I don't have such problem. The carafe only releases some steam upon completion of the drink, which is normal. You might want to make sure you don't put too much milk in the carafe (see the MIN and MAX lines).
2244207
No the lid is not tight. It's not meant to stop spills but to keep the heat locked in so it can brew faster. If someone hit it, it will fall and probably break.
244884
Sometimes the sensor thingy that sits atop the glass carafe is not in the right spot. I usually start fresh and make sure all parts are in the right place---that usually does it.
1830363
Hi Karen, I see! Make sure the basket is sitting correctly. The basket has a small stick-out/handle, that should sit tight into the gap of the holder of the basket. You can see it at around 2:00 direction (if you face the coffee maker). Once it sits correctly, the valve will be dropped at the right height for the carafe to reach/push up. Hope this helps!
1395756
The top was so temperamental that I ended up replacing it with a cork and just using the bottom (bottle) part. I may give the original top another try someday when I'm feeling patient.
650872
I have never taken the lid off the carafe. it could very possible break from the forceable pressure.
1445259
It's very tight, & scraped a label trying it. However, a slender flute style (Riesling) or 350ml dessert bottle works better.
551905
Had the same problem but got KA to replace with glass carafe that comes apart. No problems with that one.