How do I get thei switches to work. I cannot get them to turn.
1615334
The long piece of black moves if turned or pushed a little if they don't move there must be a problem with whole thing.
690088
I experienced the same problem once.Just reset Fidelio turning off for a while than switch on, it should work well afterward!
1567380
You need to use one finger to push the grey switch towards the back, and then push the bottom black part to the outside. Hope this helps!
2249218
Hello Martin,No, the switches when I bought them, they didn't come with the latest update, but I search in the internet and download it and let me tell you, that save my life, I was having a lot of trouble with one of them and as soon as I update it, it starts to work fine and I immediately update the others. If you provide me with your email I can send you the file and the update steps are very simple, you can find it on the internet quickly.
486688
I don't have the manual anymore... I pulled my out of the box and left it as is, installed it and it worked great... I assumed that the switches came from the factory set to defaults... So I didn't want to use either option...
2093290
I never got these to work no matter how I installed them. Never got around to returning them-probably too late. Two of them-same issue. I can only use it as a manual switch.Had another similar one that's been working fine for years. Tried support but didn't get anywhere
198087
There is a very hard to find toggle style switch that needs to be flipped on. I bought this for my dad, and he had to bring it to me to get it turned on!
2144012
It's been a while since I set these up but from what I remember u just long press the button on 1 to link them...I just followed the printed directions which I probably don't have now.When they are linked they all go off one after the other.
1729693
I'm having the same problem on 2 seperate switches, bc I bought 2. Wiring is correct as I'm using a voltometer to identify the hot/neutral wires. Ground is also wired correctly. The settings have been adjust, still both switchs just "flash" once "on" =(
2233157
Maybe try the switch? Mine is wonky and lopsided. Looks like it is on one input when it is on the other? It's usb powered so make sure it's plugged in and lights up.
184279
Mine really did not work either. i split the side of the switch open with a razor blade and seen how the contacts were not touching very well i scraped them on the inside with a knife blade. added some Dielectric grease tested made sure it worked then glued switch back together. worked great then i decided not to use it. the light works fantastic however.
95810
We just followed the instructions under "Settings" one by one (very slowly). Basically you will be pressing the UP and OK button for each selection after switching it to ON. Try again. It should work. Thank you.
1435686
Ensure that the black rocker switch is on. Mine was initially in the off position.
1890547
Make sure the top is tightened all of the way. I thought my switch was broken until I twisted the top clockwise to tighten it.
260019
I have the same problem. The button simply sticks and the only thing to do is push the left part which happens to be a reset button. I'm not sure if this is a defect or not. The button seems like a rocker switch and you don't want that in this situation.
1071359
Mine did not work either. The switch was not functioning. But the most disappointing issue is that the seller and the manufacturer did not care to listen to my complains or try to repair the switch. No refunds was received.
1202385
If they are contact type switches and not electronic, I see no reason why they won't work. My switch on the door is a contact / magnetic and the other switches are all contact type. Just follow the directions and make sure the ground is good. Check the ground "FIRST" this is where the problem usually starts.