Anybody else having trouble with the remote's longevity? We've now replaced our's twice in 3 years
1610640
I have had zero issues with the remote, however I do not use as frequently as most might since I use my cable remote more.
1610641
sounds like you have had some bad luck. I've had mine for 3 yrs, have moved twice during that time and have never had any issues with the remote or the tv for that matter. Sorry. :-(
1610642
I use ours everyday and have had no issues as of yet. We purchased in Feb 2011.
1610643
Fortunately we are able to use the Time Warner remote so the next yours fails email me and will send you the one we have not used.
1610644
I have not had any issues with the remote so far. But it also stays in a nightstand drawer when not in use. It is a dainty thing.
1561753
I would suggest buying a Battery. Not being funny, but you have very little invested and the Battery being Dead; it stands to reason you should just replace it. The Remote probably works fine, or send it back.
1514578
No. Can anyone tell me where to get another remote. My doesn't work at all any more. What a pain. It never worked well to begin with. Love the sound bar though.
1322939
I'm having problems with the remote too. Sometimes the fan won't shut off unless I turn the wall switch off.
485688
The remote is bad. Sounds like its making constant contact somewhere. I would take it apart and blow all dust out from the inside then put it back together. If that doesnt help get a new remote.
902069
I am having the same problem. The remote died about two weeks after we set the system up. I thought I was incompetent with the learning mode because I could not get it to work. I guess we are lucky that the buttons work.
1713515
I think it's one year since you have the option to buy 3 or 5 years for additional charge. If in doubt, contact the whole seller, they are great (replaced my missing remote within 3 days) and I am sure you will get the correct information.
650971
I have the same problem. Not only that, but there seems to be an issue with the power button whether using the remote or pushing the button manually. I like its features when it works, but this power issue makes me think I got one off of the line from late Friday production run because it is crap.
1106374
My original remote worked fine for at least 3 years. It did not stop working until my granddaughter washed it. At that time I ordered another off of Amazon.com and it has also been working well.
234799
You have to swap out the battery/transmitter in your remote device with the one that is recharging in the bottom of the base unit. Mine lasted a couple of months before I had to swap it. Maybe that's your problem. Otherwise I don't know.
1640493
I seem to have to replace mine every 18 months or so. Really depends on how much tv you watch.
1759288
This is the same problem I had. In addition my remote would constantyly need re-charging. I replaced the battery and voila! the remote worked as it did when i first bought it - no more going blank and no ridiculously frequent charges.
716977
It could be you have a bad battery. My suggestion to you is, to return the remote back to the seller and have them send you a new one. I haven't had any problems whatsoever.
1759289
Sounds like the remote has a software problem that is affecting the battery. Try updating the firmware first then test it out with a new battery replacement.
1496951
I emailed orders@aetetek.net when i needed to order a new remote. They were helpful. You can ask them if there is a way to reset.
1911926
Same here. After about a year and a half, I seem to be losing buttons by the month. Either they stop working, or require massive pressure, and then they repeat. Dissapointed, but will have to replace since I've become dependant on the functionality. Maybe the harmony one, with it's hard buttons, will be more resilient?
1559033
Mine did that and I just played with the remote for a while and it starting working again try hitting the RED , GREEN or BLUE button