Do you ship this in the summer months? If you do not is this month of May too hot to ship these probiotics?
216568
Dear Bonnie, We are happy to say that we do ship during the summer. Test results prove that the product continues to meet the label claim for potency which tells us that the supplements are able to withstand heat during shipment without damage. As long as you keep the supplements in a cool, dry place once you receive them, they will be fine. -Kally N
216569
Dear Bonnie,We are happy to say that we do ship during the summer. Test results prove that the product continues to meet the label claim for potency which tells us that the supplements are able to withstand heat during shipment without damage. As long as you keep the supplements in a cool, dry place once you receive them, they will be fine.-Kally N
1188615
Unfortunately, we do not ship any products on dry ice or a cooled environment. We have found that delivery time is not long enough to damage the quality or potency of Probiotic supplements. Also, with Probiotics, one of the main reasons why top-quality probiotic supplements include BILLIONS of organisms (at the time of manufacture) is the fact that some are going to die off during transit. We hope this is helpful. Swanson Health Products
252012
We ship all probiotics with an ice pack. However, in accordance to the manufacturer's shipping policy, the ice packs will not remain frozen. As long as the probiotics are shipped with a frozen ice pack, there potency will be maintained during transit, even if the ice pack is completely warm and thawed upon arrival. THDV Staff
1945582
Hi Wanda,We are happy to explain. Our shipping methods are consistent with other supplement companies in that we do not refrigerate this product during shipment. The seal on the inside of the cap keeps the product from oxidizing, causing spoilage. One thing to keep in mind is that you would want to refrigerate the product after opening it. We hope this helps. Have a great day!Rubi G.
137780
HI the probiotics companies allow for some die off when shipping. They have more of the bacteria strains then what is listed on the box. We do have ice packs that we can ship with and just request it. Please note the ice will melt before the item gets there but will keep cool for a while but it will not be like when you ship meat on dry ice or anything like that.
1255302
We do not ship any products in cold packs. We have found that the delivery time is not long enough to damage the quality of Probiotic supplements. Also, reputable companies package their supplements in such a way as to minimize deterioration from heat during transit. The supplement is subject to higher than average temperatures several times during its way from the raw materials supplier to your door, and it has to be packaged to preserve as much of the original potency as possible. Hermetically sealing a supplement provides barrier between your supplement and oxygen, the catalyst element that reacts with heat to cause oxidation or spoilage.We hope this information is helpful. -Swanson Health Products We do not ship any products in cold packs. We have found that the delivery time is not long enough to damage the quality of Probiotic supplements. Also, reputable companies package their supplements in such a way as to minimize deterioration from heat during transit. The supplement is subject to higher than average temperatures several times during its way from the raw materials supplier to your door, and it has to be packaged to preserve as much of the original potency as possible. Hermetically sealing a supplement provides barrier between your supplement and oxygen, the catalyst element... » Read More We do not ship any products in cold packs. We have found that the delivery time is not long enough to damage the quality of Probiotic supplements. Also, reputable companies package their supplements in such a way as to minimize deterioration from heat during transit. The supplement is subject to higher than average temperatures several times during its way from the raw materials supplier to your door, and it has to be packaged to preserve as much of the original potency as possible. Hermetically sealing a supplement provides barrier between your supplement and oxygen, the catalyst element that reacts with heat to cause oxidation or spoilage.We hope this information is helpful. -Swanson Health Products « Show Less
211626
I am not sure what is being asked here. However, the package is a bottle that is sealed, and the capsules are loose in the bottle. High quality probiotics do not need refrigeration and are tolerant of staying alive at room temp for many months. The expiration date on my bottle is 2.5 years after purchase.
416142
I have been told that as soon as a probiotic that needs to be refridgerated becomes warm (not regrifgerated) it is no longer as potentially useful. Are you saying that a two day shipment will not effect the product?
2144669
Mine came today and there was NO ice pack! So it has been in the 80's during shipment 6-18-14..are these worth taking? The bottle just says: Storage: refrigerate and keep tightly closed. My storage will be refrigerated but what about the storage before me? I will take these and see if these help. But for the price, if they were hurt by the previous lack of care for the probiotics, not a good purchase. And I will not purchase again and never know if they would have been good after all!
277848
Yes we always ship this with an ice pack. It is sent priority so generally arrives in two days. We do not usually send probiotics on Fridays unless it is winter or being shipped to a local address or on Saturdays unless it is winter. Thank you for your inquiry. We look forward to serve you.Sincerely, Stephanie
943772
It says on the bottle it does, but I contacted the company and they said that during shipping they dont use ice packs. You need to refrigerate once opened to maintain potency of the probiotic. They said its guaranteed at least 25 billion. It dosent make since to me though, wouldnt it be logical to ship with an ice pack and then guarantee higher than 25 billion. Its almost like false advertising if they state 50 billion on the bottle, yet guarantee 25 billion, thats half lost. Just ship with an ice pack already...just my two cents.
1355401
Hello, We apologize for any inconvenience but we don't currently offer cold pack service. We are able to assure you that the shipping time is not long enough to have a significant impact on the quality of the products. We test our products throughout their shelf life to ensure that they meet the label claims. We ship our products to Arizona to be tested for potency and purity by independent third party labs and the potency is still meeting label claims despite shipment in high temperatures. Since these samples are not refrigerated during shipment, our testing tells us that our supplements withstand heat during shipment without damage to potency. Air is the enemy of potency of products, not heat from sitting in a delivery truck. We ship supplements all over the world to hotter destinations than Florida without concern, as do our competitors. Supplements are shipped via ground in trucks without temperature controls nationwide to local health food stores as well. We hope this information is helpful! If there is anything else we can assist you with, please let us know. Thank you! -Anna H.
1608200
I would put date on bottle when received but doesn't go bad if left in refrig and use in allotted pill time one or two months depending on how much you use per day, When pill turns dark beige from almost white I would throw out. Only happened once to me. But best probiotics out there as I have used many others. I only buy on a two month basis so I know fresh from Amazon.
693847
No, this is the purest & best one I found/trust for my girls. If the ingredients aren't listed on amazon, check it out on vitacost.com. They list ingredients & honestly if order it from vitacost over amazon. Amazon doesn't cold pack it, vitacost does. Probiotics need to stay cold or they loose thier potency & live cultures. It's same price & free shipping if you order $49 worth of stuff, so bulk up if need & buy 2-3 at a time;) good luck
1807281
I know there are products that maintain the temperature at a safe level, such as small filled pouches with dry ice. I think this is how most shippers will use when sending their products.
141040
Dear H, We send them with an ice pack. We expect that the ice pack will melt, it does keep the item from experiencing temperature extremes. We ship priority and do not ship on Fridays. Lisa C Nutritional Institute
798393
Some of the probiotic foods and pills need to be refrigerated. These and some other probiotic pills don't need refrigeration. I'm not positive why.