When connecting this to my iphone, it recognizes the unit but cannot connect. It wont recognize it at all on my macbook. Help please!
1613487
I do not know about the macbook conection, but in my iphone works perfectly. After connected i just need to press the advice and enjoy
2250719
I had it work with my mac for about 1 hour... and now it doesn't work at all... Honestly I would avoid for mac.. even when it did work my mac claimed it couldn't recognize the device.. I think it just may be broken... not happy at all with the purchase.. hope that helps...
963683
I'm not sure what a MacAir is.....so I might not be of help. Double check to make sure your Bluetooth setting is on - you may have to scan to detect it. I had to give it 2 tries and then "poof" it worked. : ) Best of luck.
1255448
I had the same problem. I returned it to Mophie and they sent me another one. The new one would not connect either. I have it to someone in my office, and they had the same problem.
1030668
well, i havent had a BB in a year or so, but when I did, it worked fine with my mac..Actually, i am dumping my IPHONE tonight, and going to get a Storm, and intend on syncing it with the latest version of missing sync, 2.02.I should know how it works later on tonight!
1132892
I do not have experience connecting it to an iPad, but I would assume that iOS would recognize it the same as the AT. I have currently only connected it to a MacBook Pro and a PC; the Mac did not require any driver downloads.
1195593
Hi Louis, it sounds like you might be wanting to use target disk mode. Theoretically it should work, however I have seen rare cases where adapters will stop the Macs from recognizing each other. There are several good articles on Apple's support site on how to do this including this one: http://support.apple.com/kb/HT1661
1889794
That sounds like a setting on the phone that may need to be set or changed. I bought this for my grandson and he uses Mac and it has worked beautifully with his iPhone and MacBook Air. You may want to check with your carrier or google the settings for your phone.
452830
I just plugged it in and my computer just recognized it. I have a mac, btw.
682435
Sounds like a connection problem if it works some times and not others. I only have a iPod CLASSIC and have never had any problems. Maybe a visit to the Apple Store. Sorry not much help. Regards,Barry
1686494
I did not have a problem with my Mac detecting them and I have Mavericks as well. Do you have the Bluetooth symbol at the top part of your screen on your desktop? I just clicked it and the Plantronics device appeared. If you have already synced the headphones to another device that is in range, you need to disabled Bluetooth on the other device before trying to pair the headphones to your Mac. You can only use them on one device at a time.
2043419
I have lost the device in my iPhone 5 before as well. all I did was to follow the pairing instructions that I originally performed. My iPhone found and successfully linked the device. I assume from your request, you already tried that but you were not successful. That is the only advice that I can suggest. I haven't tried nothing else. The only other thing that I would say, is try doing it a couple of times before giving up. Mine didn't connect with the first try, it took a couple.
1529944
Yes and mine workED perfectly. Emphasis on the ED. It just stopped working. I don't know why and both the company and Apple were kind of mum on how to get it back to work. I'd personally go with another brand.
1621720
I'm on a Mac, but I had to get a different cable than the one that came with it. Good luck.
166250
I have an actual MacBook (with Macericks) and it works just fine. It is USB so it would see it the same way. In fact it uses the same vendor/product id as my apple supplied onboard device that I actually have to work around. I suspect you would not have this issue (due to lack of original hardware).
1325042
Has the problem been rectified? If it won't plug and play with Mac it is useless to me!
155201
No, the connection isn't right. Note they don't list any Apple systems in their list of compatible systems.