Is this product shipped with an ice pack since it's supposed to stay cold for the probiotics to survive?
1636177
Hello, Unfortunately we do not ship items with ice packs. When a manufacturer formulates a probiotic, they are aware that the product will not be able to be refrigerated 100% of the time. The manufacturer knows that products will not be shipped refrigerated, therefore there is a very decent amount of time allowed so that a product can be shipped and still exceed its potency. Please also be assured that this product is stored at our temperature-controlled facility at all times. As long as your product is sealed and not in direct sunlight, its potency and integrity will not be compromised. We also send probiotics continually to third party laboratories in all months, including the hottest ones, to ensure that the product does hold up to the label claims. So far we have ran into no issues concerning the products. We hope this information is helpful! Best in Health, Jessi V.
76229
Hey Alex, apologies for my very late reply. Your e-mail got lost in the many that I receive every day. In answer to your question, first time I received this product, yes it came with a cold pack, subsequently NO!
201461
Threelac probiotic does not ship with a cold pack. Refrigeration is not required although the company indicates that consumers may refrigerate if they so wish, however, they caution against potential for freezing as that woulddamage the product. Stability studies have shown claimed activity up till expiration date.
943772
It says on the bottle it does, but I contacted the company and they said that during shipping they dont use ice packs. You need to refrigerate once opened to maintain potency of the probiotic. They said its guaranteed at least 25 billion. It dosent make since to me though, wouldnt it be logical to ship with an ice pack and then guarantee higher than 25 billion. Its almost like false advertising if they state 50 billion on the bottle, yet guarantee 25 billion, thats half lost. Just ship with an ice pack already...just my two cents.
629207
B12 is not shipped with ice to keep it cold. Sorry. It is typically stored at room temperature.
1971648
The probiotics need to be in the refrigerator, and so are typically sent with a cold pack, but digestive enzymes aren't usually as sensitive to heat. In my experience, they should be fine while being shipped to you. Hope this helps!
1169107
HiWe ship all of our cold product in a Styrofoam container with ice packs. We ship them at the beginning of the week to try and prevent them from sitting in the postal office. The product can be left at room temperature for a few days with out losing its strength.
356988
Yes it ships cold. These have no preservatives so have to remain chilled to remain good. I've had no problems with getting any of these warm.
211626
I am not sure what is being asked here. However, the package is a bottle that is sealed, and the capsules are loose in the bottle. High quality probiotics do not need refrigeration and are tolerant of staying alive at room temp for many months. The expiration date on my bottle is 2.5 years after purchase.
2247202
Nope, it will still be perfectly fine. I did a ton of research on it before buying because I was worried about it too. The cold pack is in there simply as a courtesy, but it's not necessary. The probiotics are fine at room temperature until the bottle has been opened. So just put it in the fridge once you open it.
88218
Hello Kristina, No, we do not ship with cold packs. However, the manufacturers are aware that products are not going to be refrigerated 100% of the time, especially with companies having to ship the products, and the bacteria exceed the label claims at the time of manufacture to ensure that the bacterial are still viable and as quoted on the label up until their expiration date. We hope this information is helpful!Best in Health, Jessi V.
706566
I ask the same question thinking the probiotic would need refrigeration. No. It doesn't ship cold.
1775358
I would recommend trying to find this locally in a health food store where its kept refrigerated. You're paying a premium to have it shipped cold as it should be. I would recommend a shelf stable brand SBO (like Prescript Assist) if your looking to effect bigger changes to the gut flora. Take it with some resistant starch.
416142
I have been told that as soon as a probiotic that needs to be refridgerated becomes warm (not regrifgerated) it is no longer as potentially useful. Are you saying that a two day shipment will not effect the product?
141039
We ship with ice packs and insulated packaging at no additional cost. For orders placed Thursday through Friday, the order is held until Monday for shipment. For customers choosing the free shipping method, we send the probiotic via Priority mail, which usually takes 2-3 business days. Customers are always welcome to purchase overnight shipping to expedite the shipping process. The ice pack is designed to last 12-24 hours only depending upon conditions.
582373
No, it does not ship cold. I don't believe their are any preservatives. Container is sealed.
644896
It does say on the bottle to keep in a dry place, avoid excessive heat. I do know that probiotics should be kept out of the heat (colder the better), but this isn't a probiotic. I try to keep all my supplements in cooler areas. If you are having it shipped then I would only purchase it in cooler months (depending on yours and shippers location)... or buy local.