I received this mill as a gift from my son. I assembled it but the handle is difficult to turn. What should I do? I can't use it.
1607918
Mine works very well. Are you sure you have it assembled properly? Be sure the grate is snuggly in place (Raised side up) and the piece that is spring loaded needs to be in in tight.
745167
I did not have this experience. I would contact seller or promptly arrange for a return. Good luck. Sorry you are having trouble. It is an awesome machine!
2217825
I disagree with @Olivia, maybe she was just a bit less lucky than me and got a broken item. I bought one mill back in January and haven't got problems with it since then. It looks and feels pretty solid and does its job well. Also made in China.
313396
I simply tightened it by twisting handle & had no problem. Sorry I couldn't be of more help.
1155755
I just took apart mine. There's two screws on the sides for the bottom section, two on top in the handle and one on the bottom on the bottom section. Takes those out then just force it apart. It's hard to force apart, but that's the only way.Sorry for the year late reply
1174117
You've probably blown out the cutting stick (the red bar). It comes out. Use a pen and stick it in the hole at the end (it's hollow) and pry it out;i t's easier to get at in the end near the handle. You should be able to rotate it 8 times before you have to replace it.
1897123
You might need to tighten the handle somewhat on your own, when you take it out of the box. Just use a basic screwdriver. It has not been a problem for me since doing this.
1744094
Make sure the nut on top is tight-and Yes there is a certain amount of resistance as you turn the handle -it's just the action of the grinder itself
194789
Sure hope I can assist you! 1) Grip the right side of the handle, 2) use your other hand and turn the knob sticking out of the other side of this unit only turning it counter-clock-wise and pull it out. The drum blade should fall out by tapping the entire unit sideways! Remember Jesus is the reason for the Season! Merry Christmas!!!!
375668
Unless there was a crack in the handle originally or was not cast correctly in the manufacture process, this reviewer must have it confused with a different pepper mill. The one shown is solidly built, and I don't see how it could break under normal use. Carol Travis: What can I say except I guess you got a defective unit.
280970
The handles should just lock or snap together. You have to make sure the ends of the middle section (between the hand end and the machine end) are oriented in the right direction. Hope this helps... otherwise, you should be able to find a customer service number for them in the manual or on their website. Best of lock.
568833
I would try contacting the company directly. Did you try super gluing the handle back together?
520426
I think its just the way its made, try working it untill it works. Or maybe put it in a vice grip, then another, and twist. For mine I just hit it against a peice of wood a couple times lol but don't break it.
312692
Make sure the attachment is pushed all the way in, then turn the locking ring at the top of the handle. It can be difficult to turn!
845493
I had the *exact* same issue. I learned by tapping the unit on the side until the handle jiggles up and down makes it much easier to then simply lift the handle off the top.**UPDATE Fe b 20th** Nevermind, it has now become almost impossible to remove the handle. I now loathe trying to remove the top since it could take anywhere from 3 minutes - 10 minutes... along with a bruised palm of my hand.
479875
I do not kmnw but Sur Ta Table sell them so you can call and see what they might know or give you access to the maker of the mill. They are pretty expensive so I imagine they will cooperate. good luck
266084
Thanks for the info! I opened up the housing and found that the plastic pin that forms a 'pivot' for the orange handle was partially broken. No hope of repair without buying new parts. So (like you), I rigged the switch to be permanently on! Still have all my fingers & toes after one mow.