Problem with headphone jack - any movement and you can't hear anything I have returned my Nano once, the head phone jack did not hold the headphones, they fell right out. The replacement is marginally better, if you put it in your pocket while you are listening to it and move around too much, the headphones are not touching the "perfect" spot on the jack and you can't hear anything. I have tried many, many different headphones and still have the problem. Anyone else experiencing this? Problem with headphone jack - any movement and you can't hear anything I have returned my Nano once, the head phone jack did not hold the headphones, they fell right out. The replacement is... » Read More Problem with headphone jack - any movement and you can't hear anything I have returned my Nano once, the head phone jack did not hold the headphones, they fell right out. The replacement is marginally better, if you put it in your pocket while you are listening to it and move around too much, the headphones are not touching the "perfect" spot on the jack and you can't hear anything. I have tried many, many different headphones and still have the problem. Anyone else experiencing this? « Show Less
519599
I am on my second one now, and it is still that way! I'm going to try to return it AGAIN and maybe get a different ipod. I wish I knew what else to do!
519600
happened o me and took it to the Apple store. The Genius Bar technician took it into the back room and with a tweezers removed a bunch of lint from the jack port hole. It works again like a charm and didn't cost anything... try it!
865
Yes, but I thought I was just going deaf--I'm older probably, at 68, and enjoy listening to my iPodTouch for audiobooks, and it is frustrating to have the sound only periodically when you are listening to a good story. I am sorry to hear that the problem isn't me, but the product.
519601
I have/had a 4th generation nano and the same thing happened. I called for support and was told that the headphone socket needed to be replaced. I found detailed repair videos on youtube and everything else I needed EXCEPT the part. The part was discontinued and I've not been able to find it. However, it is my understanding that if you bring your ipod into an apple store that they can/will replace the part for something like $80.00
68783
I'd like to know the same. It happened to me exactly you described and my headphone only plays on one side and it's very disturbing to have to fixed it every other stroke. If you find that out let me know. Tks Claudia
592942
I have not had problems with my ipod nano or my nexus 4. It is important to note I rarely use them on anything other than my nano. I use them daily for that purpose and have logged hundreds of miles with zero issues. I would buy another of these in a heartbeat.
1726327
I struggled with this also, but it's actually super easy...it just slides apart. Use your thumb and index finger and hold the sides above the clip, and use the same hold in the middle of the bottom piece and then pull apart! Hope this was helpful. It's a really wonderful band, and I didn't have issue with the headphone jack as others did. Once I got it open and the Ipod inside, I was very happy I made the purchase!
1542073
is it necessary to use the plastic adapter? i have a 8 g nano and it works fine without it (i'm not sure where mine is). at work we use the same speakers and we don't use it. mine is now buzzing loud intermittently and a red light is coming on. i e-mailed the company and they're inquiring if i'm using the adapter as i may have caused permanent damage to the unit. the one at work has never had a buzzing sound and we use it all the time. please advise. i don't want to admit not using it to void my one year warranty.
621508
I just got the large one and let me just put this out there in case someone else has this problem. I paired this with my iphone and it wasn't playing music through it. So I "forgot" the speaker on my iphone. Turned the speaker off and back on and then held the "menu" button down to get it into pairing mode again and repaired the two and it started working fine. It would previously take calls and play them through the speaker, but not music. Not sure where the problem was, but it seems to be resolved.Sound quality and volume are pretty good for the money I paid. It feels like it's built sturdy and looks good. Haven't tried the aux out yet. I just got the large one and let me just put this out there in case someone else has this problem. I paired this with my iphone and it wasn't playing music through it. So I "forgot" the speaker on my iphone. Turned the speaker off and back on and then held the "menu" button down to get it into pairing mode again and repaired the two and it started working fine. It would previously take calls and play them through the speaker, but not music. Not sure where the problem was, but it seems to be resolved.Sound quality and volume are pretty good for the... » Read More I just got the large one and let me just put this out there in case someone else has this problem. I paired this with my iphone and it wasn't playing music through it. So I "forgot" the speaker on my iphone. Turned the speaker off and back on and then held the "menu" button down to get it into pairing mode again and repaired the two and it started working fine. It would previously take calls and play them through the speaker, but not music. Not sure where the problem was, but it seems to be resolved.Sound quality and volume are pretty good for the money I paid. It feels like it's built sturdy and looks good. Haven't tried the aux out yet. « Show Less
720785
I'll raise my hand here as well, I've also been through three pairs with the same issue and also love these earphones. Shure have been fantastic in replacing them for free under warranty. Sadly my most recent pair were lost on a flight, tempted to order these again but would love a pair that doesn't lose sound in one ear and stay in the ear when exercising. Any suggestions?
2199503
Well, this is hard to say. But here's my experience. About a year ago I was moving my amp with headphones plugged in. I stepped on the headphone cord and it pulled the jack loose. Neither 'phones nor the speaker worked. I took the amp apart: the jack had pulled off a printed circuit board but otherwise was not damaged. I eventually was able to solder it back on. It took a number of tries, for a while I was only getting the left channel through the 'phones and I had to keep taking things apart and redoing. Finally got everything soldered right. However, now something is a bit loose and the speaker isn't working. If I jiggle the jack I sometimes can get it back. Sometime I'll have to open it up again and resolder things, but right now I am just using it for practice with the 'phones. I suspose if I took it to a pro, maybe I could get it done up totally right. However, I am too cheap and sometimes I have found that sometimes pros refuse to work on a something because they either don't deal with the brand, or perhaps in this case, decide the way to go is replace the whole circuit board.
587011
If you're still hearing sound from the nano's internal speaker, that would tell me that the connection has not been made. Once it's connected, the internal speaker is disabled.
50808
I have a 2nd generation Nano, a 3rd generation Nano Shuffle and now a 6th generation Nano. I mostly use them for exercise and the 3rd generation is absolutely the best of all. It's the easiest to use because the controls are on the headphones so you can change songs with a press of the button. Because it's so compact, I can clip it to my clothing so I barely realize I have it on. The 2nd generation with the trackwheel can be a pain to exercise with. I haven't used the 6th generation Nano enough to really comment yet.
2243312
My story is almost identical: ear buds fall out when I'm running, these have been the only ones that work and I've been buying them for many years. If I was lucky a pair might last for a year before losing the sound in one ear, but sometimes it was only 6 months. Still, I was willing to pay the $8 a few times a year for headphones I could run with. My jaw dropped tonight when I came on the site for a replacement pair. This is definitely outrageous. I think Sony realized that there is a small but faithful group of people who depend on this style, and they're hoping we're desperate enough to take the hit to our wallets! This could have a hugely negative impact on my exercise regimen... My story is almost identical: ear buds fall out when I'm running, these have been the only ones that work and I've been buying them for many years. If I was lucky a pair might last for a year before losing the sound in one ear, but sometimes it was only 6 months. Still, I was willing to pay the $8 a few times a year for headphones I could run with. My jaw dropped tonight when I came on the site for a replacement pair. This is definitely outrageous. I think Sony realized that there is a small but faithful group of people who depend on this style, and they're hoping we're desperate enough to... » Read More My story is almost identical: ear buds fall out when I'm running, these have been the only ones that work and I've been buying them for many years. If I was lucky a pair might last for a year before losing the sound in one ear, but sometimes it was only 6 months. Still, I was willing to pay the $8 a few times a year for headphones I could run with. My jaw dropped tonight when I came on the site for a replacement pair. This is definitely outrageous. I think Sony realized that there is a small but faithful group of people who depend on this style, and they're hoping we're desperate enough to take the hit to our wallets! This could have a hugely negative impact on my exercise regimen... « Show Less
713806
I would try other headphones in my phone first. If nothing happens it's probably a factory defect. If it does the same thing, it may be your phone.
731606
I don't plug my phone into it. That's what my mp3 player is for. If you look at the picture, the end is the same as any jack that goes into any mp3 player however if your phone's headphone jack is smaller, then it may not fit. If you have a regular pair of headphones that work in your phone, then this should work fine. I prefer to keep my music on something smaller; a 3rd gen iPod nano. My crappy phone has the same size headphone size and I have a few songs, but my mp3 works much better. Like my review, it depends on your location more than anything how it will perform in your car. This model does NOT charge. The other model charges iPods and iPhones I believe. Hope this helps. I don't plug my phone into it. That's what my mp3 player is for. If you look at the picture, the end is the same as any jack that goes into any mp3 player however if your phone's headphone jack is smaller, then it may not fit. If you have a regular pair of headphones that work in your phone, then this should work fine. I prefer to keep my music on something smaller; a 3rd gen iPod nano. My crappy phone has the same size headphone size and I have a few songs, but my mp3 works much better. Like my review, it depends on your location more than anything how it will perform in your car. This... » Read More I don't plug my phone into it. That's what my mp3 player is for. If you look at the picture, the end is the same as any jack that goes into any mp3 player however if your phone's headphone jack is smaller, then it may not fit. If you have a regular pair of headphones that work in your phone, then this should work fine. I prefer to keep my music on something smaller; a 3rd gen iPod nano. My crappy phone has the same size headphone size and I have a few songs, but my mp3 works much better. Like my review, it depends on your location more than anything how it will perform in your car. This model does NOT charge. The other model charges iPods and iPhones I believe. Hope this helps. « Show Less
1748753
I contacted Sony, there were no reports of problems with sound!???? So I pointed out that there were many people having issues, but the only recourse is to send it in under warranty to see if they can fix it - even though it's a design issue, in my opinion.
58551
There is definitely a problem with the audio jack. Mine was working OK for about 2-3 weeks. I'm now having the same problem as you. When rotating the headphone jack (on the headphones) - the audio comes in and out.
404137
My experience is very different. Maybe my pair is defective but I could barely hear any music over the mower. I was hoping to listen to audio pod casts while mowing but after turning on the mower, I quickly realized that was completely out of the question. The headphones seem to limit outside noise pretty well and turned up I could hear every blade of grass as I walked across the lawn. However, it didn't let me increase the volume of my music independent of the outside mower noise. Volume increases from my Galaxy Not3 3 was ignored. One volume adjustment wheel on the headphones and it reproduced all the outside noise and my music at the same volume. i don't understand how the others had a good result. My experience is very different. Maybe my pair is defective but I could barely hear any music over the mower. I was hoping to listen to audio pod casts while mowing but after turning on the mower, I quickly realized that was completely out of the question. The headphones seem to limit outside noise pretty well and turned up I could hear every blade of grass as I walked across the lawn. However, it didn't let me increase the volume of my music independent of the outside mower noise. Volume increases from my Galaxy Not3 3 was ignored. One volume adjustment wheel on the headphones and it... » Read More My experience is very different. Maybe my pair is defective but I could barely hear any music over the mower. I was hoping to listen to audio pod casts while mowing but after turning on the mower, I quickly realized that was completely out of the question. The headphones seem to limit outside noise pretty well and turned up I could hear every blade of grass as I walked across the lawn. However, it didn't let me increase the volume of my music independent of the outside mower noise. Volume increases from my Galaxy Not3 3 was ignored. One volume adjustment wheel on the headphones and it reproduced all the outside noise and my music at the same volume. i don't understand how the others had a good result. « Show Less
615776
It completely replaces the audio jack. So if it is the jack that is failing, then yes. Have you tried other headphones? does the audio still only come out of one ear? Then I would say it's pretty safe bet the audio jack has broken.