Trying to register product. Sony's registration page says "Product currently not available in our database" I tried: 12C5 S01-1025966-F and DVP-FX97.
1608766
Bought one a month ago, works great and delivered in a timely manor. I highly recommend one.
1608767
They don't make this model any longer. Not sure why you can't register. May need to call them. Sorry
1608768
Hi:I registered my DVD player on August 11th. As I remember I had a problem also. I was able to register it under DVP-FX970. Try adding a 0. Good luck. Judy
951378
Every authorized sony retailer is out of stock or backordered on this item, Amazon included. I would keep an eye out on Amazon, Adorama, and B&H.
842844
I would try the Sony Corporation web site. Once there, go to the PARTS section and you will find information about contact by telephone or authorized parts distributors. Hope this helps you.
1137839
Try this: https://us.en.kb.sony.com/app/answers/detail/a_id/32066/p/47329,47564,74093/c/65,66/kw/amazon
1772238
Even better - I wrote down the code, and now when I go into my essentials to register it it says it's an invalid code!Netflix registered no problem and works well - but it's asking me to reset my code. But if I can't find it after reset, what good will that do me? Who do i call at Sony? ...frustrating...And no, my unit is not defective and I won't be returning it....
762257
Try calling the Sony Support/Parts store at 1-877-865-SONY. If they don't have it in stock they should be able to tell you when they will. Please post the cost here if they do have it in stock - I have a couple of these and may buy a spare adaptor if the price is right.
1149650
Hi Warfield, for further inquiries you may send us a letter at bis.product.support@am.sony.com, give us your contact details and your concern. Thank you. -Vincent
191299
Hi jct, Please reach us out at socialsupport@am.sony.com and include your product details and contact information so we can assist you. - Ella
2027330
Hi LRO, Please contact us at socialsupport@am.sony.com and kindly include your product information and contact details. Thanks, Dave
760102
I'm not certain. You should call a support line Sony may have or a customer service number they may have.
719725
i haven't resolved it yet... sony hasn't made the patch/update to resolve this issue... seems they'll never will
719679
I'm not sure but for me I would email Sony or call and speak to an expert. I'm afraid I may give an incorrect answer.
1050317
Is this the same seller, I purchase this product a while back and ask the seller question. The seller stated it is fully license and I should have no problem. I was able to register the serial through adobe. I would contact the seller first.
1518100
That's the first I've heard of having to register your product. I'm assuming though that they would send instructions with the product. If not then try contacting them for instructions. I couldn't find a phone number but email worked. Maybe this is another excuse for them not to honor their warranty. Good luck.
2217135
Hi Rebecca, sorry to hear this. Talk to us at socialsupport@am.sony.com for assistance. -Vincent
1772242
I am having a problem accessing Sony's website to register for netflix. Cannot find internet.sony.tv/netflix.
2159148
Hi James, Pls send us an email at socialsupport@am.sony.com for further assistance. Thanks. -Anthony