WILL NOT PRINT BLACK, IS IT FROM THE PRINTHEAD?
1612755
You will probably have to buy a new printhead. The company misleads customers by advertising that "you can save on printing and ink. They don't tell us that it uses both cartridges to print in color and in black only too. If you don't use it frequently it will start to malfunction. I put a brand new black cartridge in and I barely used it when it malfunctioned because I didn't have a color cartridge. Not pleased with this product!
1612756
Very likely the print head is dried up. Sometimes a drop of water may make it work but no guarantee ... pls try on your own.
1564581
mine did the same thing, I calibrated, cleaned the printhead, changed the printhead and put brand new ink in it and it still didn't work. I am on my 3rd Kodak printer now from the company and it started doing it again. I am switching brands.
58463
No, if any of the color cartridges are empty it doesn't print black (as in text). It doesn't print anything. p.s. Just happened to notice the black print option on the actually printer, and tried it out (the printing option is the only one that doesn't seem to respond to this option) but copying certainly did. Sorry for the incomplete answer.
321905
I used 1 black ink just fine. My second black ink rejected it and refuses to print..... as did the 3rd cartridge. However at least I got 1 full cartridge use out of it before the rest were rejected. I even tried renaming my printer in the Control Panel Like hted suggested. Still wouldn't print anymore.
930640
Had the same issue with the Black Ink cartridge but the Color worked fine. Contacted vendor through Amazon and they sent me another Black Cartridge at no charge. The new one did not work either. Contacted the vendor once again and got a full refund for the Black Cartridge which was more than enough to order it from another supplier that had one which worked. Up side was I did not have to return anything. You might want to try another black cartridge from somewhere else? Dunno your printer. My printer was able to tell me which cartridge was not working. Good luck!
1361211
Missing colours sounds like a clogged printhead. As for the cartridge...I don't know why
1356840
I had the problem twice but just switched from black print to color and then back with the next use. It has been fine since. Good luck and hope this works for you
1717808
I'm not sure . That never happen to me . Ran out of black ink and was able to still print in color. But not sure if it works the other way around.
2063042
Try adjusting the settings in your printer preferences to print in black only or change to darker tone using your printer panel buttons, that's what I did when the same situation happened to me. hope this help.
1261325
That's a good question! I have two of these printers and both have been nothing but trouble. I have one that can't see the full black cartridge now. I just read the note about contacting Lexmark support. I'll have to give that a try. Best of Luck!
1700074
You're not particularly clear on exactly what isn't working. For example, does the button not respond or does the page come through without anything on it? A good debugging step would be to see if it prints in black/white and gray scale. Then you would know it isn't in the cartridges. Another potentially stupid suggestion...have you tried googling the specific problem to see if others have already solved it?
1023608
That depends. If you run out of any color you can't print in black. You have to use Brother ink cartridges or it won't work. I'm very sorry I bought this.
25628
When you decide to print, Use the &lt;Control key&gt;, hold it down and press P at the same time. This opens the printer dialog box. Open the printer properties or preferences, click the advanced tab. then place the dot into the greyscale. This allows only "Black Printing".
2272344
If you print a lot, the print head get filled with old dry ink. I have had my printer for about ten years and have had to replace my print head twice. The first time I called HP and they told me what the problem was. The second time, I knew what the problem was. Replacing the print head has worked both times. My printer wouldn't print any color, not just black.
1315148
I called Brother to get this question answered: 1 (877) 276-8437. Yes it will print using only black ink, although it is not automatic. Go to Printer Preferences, Advanced tab, select color: check 'grey scale'. It was really a pleasure to help you with this. I learned something myself.
2272348
Oh my I had the opposite problem! I was getting the ink system failure message before which made me consider a new printhead. I didn't know Amazon had them so I've ordered a new printer. Since it didn't help you maybe it wouldn't work for me. The reason for my problem-using remanufactured non OEM ink, the black cartridge was leaky. I thought it would be alright after wiping off and I did print some pgs. The problem was when I tried again about a month later..that's when I got the "ink system failure" msg and nothing I did took it away!
1742148
The printer could not print in color or even grey scale. Solid Black printing worked fine. A print test would only show the solid black print. The print head was plugged with dried ink and would not flush. After replacement and alignment, the printer now works as it should.