I installed this in my 4570 CDW. I could not get the drum life counter to reset. Is that because of an issue with the replacement drum?
1632691
No, you have to go to the maintenance section of the printer to reset the counter, it actually goes by number of prints not quality or whether or not it really needs a new drum
1632692
Reset in settings. Only depends on number of copies produced not quality of drum.
1632693
I had no problem with ours......I read the instructions and did what I supposed to (that's a change for me) Our machine is a Brother 9560 CDW so maybe you have the wrong Drum?
1632694
There's good article at http://printgreen.weebly.com/1/post/2014/01/reset-the-drum-counter-of-your-brother-dr310cl-drum-unit.html that shows you exactly how to reset it. Hope this helps
1632695
I had the same problem. However, I think I had to reset the printer and turn it off and on. Then it recognized.
1632696
I don't know. I'm having the same problem. Let me know if you get an answer.
1621137
Advise you to thoroughly research - and only buy authentic brother drum. My "drum" error turned out to be a melted piece of foam covering a sensor - not the drum at all. A local fixit shop cured the problem with a piece of tape. ($95 bucks). I would not buy from this seller.
1608103
I had the same issue. Just out of warranty. Sent it to a Pioneer repair shop andthey told me $500 to replace a part. I trashed it and will never buy another.
1563186
I had the same issue and I rotated it 180 degrees in the slot and it has worked fine. I hope it works for you.
500470
No, I've never had a problem with this machine (so far) Maybe it is just your machine and you should ask the mfg. to replace it? I'm sorry to hear that you are having problems.
435406
Don't have any 'good info'....mine works perfectly, and have been very happy with it. Must be a manufacture defect...I would ask for a replacement. Sorry I couldn't help.
421403
Did you physically damage the drum pad or did it just stop working? If it just stopped working the piezo trigger switch inside may have just come loose from the pad. It is held in place by a piece of tape. Open it up and retape. Now if the pad itself is damaged I would start by contacting Medeli: http://www.medeli.com.hk/?page=contactus
1704534
yes there is! aftermarket sellers should include this tips, i wasted 2 new toners from V4INK because of this problem ultimately wouldn't even print. if i had to guess why is that non-original toners dont reset the life counter in the machine. here is how i fixed! Open door press Clear/Back key press *00 press OK Do not choose anything for drum replacement. when drum replacement menu comes up, just press the * and then 00, then just press OK. that should clear the error message, the printer has a toner life counter that needs to be reset.
1749930
Yes, you can reset and still make copies, however, at some point you will need to replace it. Usually, if you try to extend the life of your current drum unit, you start to lose quality of your printed material.
1599414
even if it fits...it wouldnt work. I bought like 2 to 3 months back and it only worked for 1 night...then the drum kept on running in circles...
2220446
That is the most likely problem. The replacement is easy to install.i found a YouTube walk through and it took about 5 minutes.
1241357
There really aren't that many things to check on these machines. Make sure "the wire" is clean; don't use "compatible" non-Brother toner cartridges; check the "drum life" indicator under "machine info" on the soft key menu(s). The drum and toner cartridges work together. If you've exceeded the drum's rated lifespan, it won't matter how new/full your toner cartridge is. It's time to replace the drum.
247512
I took all of my toners out & used a paint brush to lightly clean both sides of the drum... Also be sure to calibrate the cartridges...
177428
When I got mine it worked great for about 15 minutes. Then out of the blue the right channel quit working. So I tapped on it cranked it wide open and nothing. So I turned it off and waited for a bit, turned it back on and the same thing. So I sent it back. And got stuck with the shipping. I've also got 2 of the PTA1000 and 1 of the PTA1200. They all work great. And they are all basically the same amp. Only the output transfomer is different. Including the 1400. All 3. So I have no idea other than u got bad one too. Sorry
714301
we actually called the company and they sent us out a new component... it seemed to be faulty... good luck!
812392
I use the original and have had no problems with it. Replacing the entire assembly took about 45 minutes and I had no noise or issues in the 2-3 months since.
1693454
I had the same problem, I changed the battery (It's a CR2032 'button' battery.... available online for about 40 cents each) Once I put a fresh battery in it was fine. That was just a week ago, so I'll see how it goes. If it acts up again I will move the pins to channel 2 or 3 (less crowded area). Keep me posted, Don