A couple of the customer reviewers mentioned they had a little difficulty with setting it up. What is the problem exactly?
1623266
I'm not sure. I think it was using the remote when putting in CDs. It's just a little bit different from the previous models but no biggie. I love the radio. Really nice sound. And it looks great.
1623267
There isn't much to set up... stations and that's it. Not complicated at all. Go for it. The audio input is very useful for external sources such as I-pod.
1519297
Who are you asking, because these questions come to people who own the product. If you have a problem with the unit, you should call their tech support.
255807
I and some of the other reviewers had problems. Their experience with Customer Service was like mine. A tech answered the phone immediately and walked me through the installation and stayed on the line until proper operation was confirmed. If you didn't call them, you should.
698090
Sorry, I didn't mean to offend anyone but putting this together is as simple as lacing your shoes. Why don't you contact the manufacturer if its causing you such a headache. Maybe their support team will walk you through the setup,
1779790
We received a good picture with it.. on one laptop PC.... the problem was in setting it up.. I am not a very "techy" person and I needed help from the tech services they provide.. all was well in the end, but the set up was difficult and took a lot longer than I liked.
1313648
Amy, it takes once or twice to figure out easiest way to set-up and take down. After that, my wife and I do it by ourselves. Send me your Email info and I
195797
After review... I did purchase this item. Due to much difficulty in setting it up as well as the efforts required to make everything work in harmony... I returned it for a refund. May I recommend "SimpliSafe"? You can find it on Amazon as well. It is a bit more expensive but, not so labor intensive. Easy to install and awesome customer support.
602520
I can't really remember if I got an error message at all. I think my computer would just not turn on. Or it would but wouldn't last long. My IT friend figured it out right away and installed. Haven't had any problems since!
2231715
I was not able to do that. However I didn't call customer service, they might be able to help. I did find that the equipment was easy to set up and worked flawlessly.
1909003
I have the same set up and and have had no problems. I can't think of any help. Did the paring go OK?
1133850
I have had trouble-I contacted them they gave me some answers. did not do well with them- I finally gave up- marked it up to experience - Good luck with your complaint
1203185
Unfortunately I did not have this problem so I don't know how to answer that question. Are you sure it's hooked up properly, turned on and you've gone through the set up?
663340
Hi! Thank you for responding to my comment. It's nice to know it was helpful. It was very easy to set up when it arrived. That's an added bonus.
750988
That's pretty much the exact reason I bought this product. My recommendation is to NOT buy this product. It's a pain in the A to set up and ultimately isn't worth your time. I ended up getting a full refund because I couldn't take more time off work to come home and call their customer service to help me set up anymore (I got a defective product). There's NO chance you could set this up on your own, you have to call them. I would look elsewhere. Good luck!
272441
It's a great modem + router however it's tricky to set up. I had to get both D-Link and my ISP on the line in order to set it up correctly. Aside from that, I'm very happy with it.
1433099
I got mine to work. I just followed the instructions. I had to start over a couple times to follow more closely. I emailed the company and they were very prompt with help.
331300
It's complicated, talk to Wilson tech support, they are pretty good. I am an end user, not an installer.