I just bought this machine and no water comes throguh. I took it apart and all plumbing before black pump intact. Ideas?
1628307
Ha ha....we were actually going to suggest that, but didnt know how to phrase it. Good for you using your noggin....sometimes a bubble of air can form in the plumbing and it is hard to get it out. Guess we will have to add "sucking" to our technical must do list! But that is often all it takes in cases where water is not being disbursed. Sometimes things get disconnected or air bubbles form during the rough ride across the ocean. Glad to see it worked out for you...its a good little machine for the money.
1628308
Sorry that you had that problem. By any chance, is the water leaving the reservoir? By the answers below, looks like it has to be "surgically" connected, look at the Java Exotic Imports answer. Maybe you should try to call Philips Saeco Customer Care at 1 800 933 7876, remember that you have full warranty, and I can easily issue a Company Commercial Invoice in case you have to return it. Of course, at any time, you can send it back to me and I'll replace it for you. But, in your shoes, I'd call the support, just to avoid the hassle of return and wait for another.If you decide to call them, please drop me a line, I'm curious now. Good luck! Paulo Pereira, PanCorp Sorry that you had that problem. By any chance, is the water leaving the reservoir? By the answers below, looks like it has to be "surgically" connected, look at the Java Exotic Imports answer. Maybe you should try to call Philips Saeco Customer Care at 1 800 933 7876, remember that you have full warranty, and I can easily issue a Company Commercial Invoice in case you have to return it. Of course, at any time, you can send it back to me and I'll replace it for you. But, in your shoes, I'd call the support, just to avoid the hassle of return and wait for another.If you... » Read More Sorry that you had that problem. By any chance, is the water leaving the reservoir? By the answers below, looks like it has to be "surgically" connected, look at the Java Exotic Imports answer. Maybe you should try to call Philips Saeco Customer Care at 1 800 933 7876, remember that you have full warranty, and I can easily issue a Company Commercial Invoice in case you have to return it. Of course, at any time, you can send it back to me and I'll replace it for you. But, in your shoes, I'd call the support, just to avoid the hassle of return and wait for another.If you decide to call them, please drop me a line, I'm curious now. Good luck! Paulo Pereira, PanCorp « Show Less
1628309
hello from Java Exotic Imports! This low cost espresso machine does a pretty good job. Check you water bin and make sure it is FULLY seated. There is a valve below the bin and the bin must go into that valve. We have noticed on occasions where the bin does not make full contact. Try dropping the water bin hard into the valve to be sure it is seated properly. If you can hear the pump running, it sounds like a seating or priming issue. Try priming again to be sure there is no air in the lines. Hope this helps!
1628310
My advise? Return the item ASAP. Mine was also damaged but since I'm using it outside the US I took a chance and repaired it. It has been a nightmare, it is just not working properly and I've spent over $200 USD in repairs so far.
1628311
Is the pump turning on? Check bottom of water resvoir to make sure the valve is letting water into unit
510346
Sounds like what happened to me. I disassembled the pump with ease and one of the shafts was broken on the rotor. Easy to replace. Good luck.
1706608
I've had this machine for years and this problem is due to the basket/filter assembly getting clogged. As Mike Wilkens says, take the whole thing apart. What I do is while the water is heating up, I take that apart and put the metal filter, the plastic bit and the plastic nut (but not the rubber part or outer metal cup) and put them in a cup and swish it around under hot water from the tap, running. By the time the machine has water at the right temperature, put it back together and load your grounds. I've found this to be the most reliable way after trying many others for years (including running white vinegar thru the machine, etc. etc.) I've had this machine for years and this problem is due to the basket/filter assembly getting clogged. As Mike Wilkens says, take the whole thing apart. What I do is while the water is heating up, I take that apart and put the metal filter, the plastic bit and the plastic nut (but not the rubber part or outer metal cup) and put them in a cup and swish it around under hot water from the tap, running. By the time the machine has water at the right temperature, put it back together and load your grounds. I've found this to be the most reliable way after trying many others for years (including... » Read More I've had this machine for years and this problem is due to the basket/filter assembly getting clogged. As Mike Wilkens says, take the whole thing apart. What I do is while the water is heating up, I take that apart and put the metal filter, the plastic bit and the plastic nut (but not the rubber part or outer metal cup) and put them in a cup and swish it around under hot water from the tap, running. By the time the machine has water at the right temperature, put it back together and load your grounds. I've found this to be the most reliable way after trying many others for years (including running white vinegar thru the machine, etc. etc.) « Show Less
1492132
I had the exact same issue with mine. Make sure the quick disconnect is seated properly and the hoses aren't kinked. Also, taking out some of the sponges helps a little and increases the flow. That worked for me for a little bit. I eventually filed a warranty claim and within a few days API had sent me a brand new one and it has never leaked. You may need to do the same.
500471
Never had this problem, are you sure the water is going into the reservoir? I had a problem with mine, called Cuisinart, and they replaced the machine and all I had to do is pay for shipping (@ 10.00).
195884
If it was left out in garage over the winter water in it may have cracked the pump. You must bring it in to basement or somewhere that doesn't get below 32 degrees. Also check the plug reset, and are you using a GFI receptical - if so press the reset on it also. You must always have the water on full at the hose when turning on the pressure washer.
1684510
I had the same problem this year. Look on your tube and there are videos on how to clean it out and get it running again. the isnt much to the pump so its pretty easy to fix without having to buy anything.
2032290
There is a repair kit they sell on Amazon. Not hard to do, if you pull the pump take the switch cover off and check to see if water got in there.You can plug the pump it and activate the switch manually to see if it is working if not buy the replacement switch. I would buy another pump and see if I could repair the old one to keep as a back up.
724554
Clean it out completely and check cords. Also make sure there is water in it, If not it may slow down or stop without it. Mine did that, but after I cleaned it and filled it back up, it was up and running. I think it's because the water was too low. That makes sense to me.
131903
Your machine probably needs to be cleaned. Try running white vinegar through it, then several runs of water. Replace the water filters. Use filtered water if you have really hard water.
663074
Emile D., Sorry for the delay in my response I just opened your email. The pump casing should not have any water in it. You may have a leaking seal in the pump itself or you may have a leaking seal in washing tub/drum that leaks water on to the pump. Either way the entire area in which this pump is located should be dry. Perhaps the pump can dried out. It might work if it is not shorted out. Fix the leak first. If there is water in the casing, the cause of the water must be remedies before you put in any new pump. Visually inspect the seals and repair or replace as necessary.
519976
Sounds like a circuit problem. Call a certified pool electrician if you can't check it out. I've had the pump for a few months now and it works like it is supposed to! No problemO!
821899
As the previous person suggested, you've got to follow the instructions for priming the machine before you use it the first time (or any time the pump runs "dry"...like if you empty the water reservoir all the way while the pump is on). If you've run through the priming sequence and you still have the problem, there is a possibility that your machine has a bad pump. Some other reviewers insisted their machines arrived with bad pumps.
494068
I have not had this problem with either pump I installed. Possibly water is not staying in the line and the gaskets are getting dried out or your intake and overboard discharge are clogged and water is not flowing smoothly through the system or (if you have one) your holding tank is full so there is no place for the water to pump into...
403095
This has happened to me a few times. I couldn't figure it out at first, but then I realized that it was getting a little clogged. I think I'm due to change the filter, but today when I was cleaning it, I blew into the black hole so that water came out the other end and made sure I the motor really well. Put it back together and the bubbles started coming back up through the top. Ashtyn is right too -- you have to really make sure the two pieces line up perfectly together.
1649932
I had the same problem, the machine made the pump noise but no coffee. The cause of the problem was the water tank was not seated properly. I pushed down the tank as far as it went and the problem was solved.
279559
I would have to think the valve is not working. I would open it and try a pipe cleaner from the outside. Also check the handle to see if it is turning the valve.