How do you get dust out? I just received this lens today and as soon as I extended it all the way I can see a big piece of dust that I'm not able to wipe off.
1634880
If the dust is on the lens, you can blow it away with a blower, or clean with a lens cleaner. But, here's something to keep in mind. I also noticed a lot of dust when I used this camera. Here's a picture with the example: http://www.flickr.com/photos/blokh/7556804584/sizes/l/in/photostream/ The dust was actually on the sensor and I didn't see it before. So I cleaned up the sensor and it is gone now.
1634881
If the dust is in the interior of the lens you only have one choice - Canon. 1-800-OKCANON and ask to talk with someone in technical support.
1634882
Compressed air in can can some times do wonders, but be carefull. You can also just make it worse by blowing it furter into the lens system and zoom. Get a magnifying glass and double check it is ACTUALLY on / in the lens. If it is IN the lens, better option is to bring it to a certified workshop and have them clean it out for you. It will cost a few bucks, but may be the better option.
1634883
The answers here are good, the dust may be on the camera sensor, not on the lens. If the dust is truly inside the lens, you will need to have it professionally cleaned. If you just bought the lens, the cost of that should be covered in your warranty. Talk to Canon. I had another lens cleaned recently and their turnaround time was just a few days.
1634884
If the dust is on the lens, you can blow it away with a blower, or clean with a lens cleaner. But, here's something to keep in mind. I also noticed a lot of dust when I used this camera. Here's a picture with the example: http://www.flickr.com/photos/blokh/7556804584/sizes/l/in/photostream/The dust was actually on the sensor and I didn't see it before. So I cleaned up the sensor and it is gone now.
930138
Not on either the surface of the lens (back or front), nor anyplace inside the lens. Check to see if there is anything on the surface, although even if there was it should be out of focus. Are you seeing this through the viewfinder of your camera (or LCD display), or when you look through the lens (detached from the camera)? If you do not see it with another lens on the LCD display, then the problem is with this new lens. If you do see it with other lenses, then possibly dirt on the camera's sensor. In either case, try to exchange the product.
260097
I've enjoyed this camera in terms of its zoom capabilities but have had serious problems with dust inside the camera lens. I put this camera in my pocket as I have done with all my previous Canon cameras and this is the first one that has had this problem. Perhaps it's because of the zoom lens itself, which may allow more dust to filter in when the zoom lens retracts. In any case, at this point the internal dust is a major problem and the camera is becoming unusable unless I pay the $100+ to get it serviced.
434874
I clean the camera lens on my iPhone and the lenses on optics with no problems. I do follow up with a micro fibre towel which makes it perfect. Otherwise there is a little tiny bit of residue, You can't see it but it's there.
2009070
Mine is in perfect condition. I have several lenses from Tamron and they have all been in mint condition. Return it to them and they should replace.
464718
you probably have dust in the lens. This is common if you keep a camera in your pocket. you should contact sony and have them service it (it's still under warranty, and dust in the camera shouldn't happen so quickly. FWIW, my T1 took about 4 years of in the pocket before I noticed dust, and now I notice lots of dust.)
124214
Another thing worth remembering is that lasers and lenses are *analog* devices and dirt or filmy deposits on the lens will definitely degrade performance. Lens-cleaning disks exist though I have no experience with them. Being an electronics technician I have always carefully opened my units (usually out of warranty by the time cleaning is required) and gently and carefully wiped the lenses with a damp q-tip. The improvement in performance (especially audio) is often startling.
592881
It's my favorite camera ever, and I also own a DSLR. That said, I discovered a small piece of dust or debris on the sensor through a photo of the sky shot at f/16, focused at infinity. Otherwise I wouldn't have discovered the dust. I sent the camera back to Ricoh repair services for warranty service about a month ago, and it's in transit back to me now. This is not a common occurrence, and I was told by a Ricoh product specialist that the dust most likely entered the camera during the manufacturing process. A clean room where the cameras are assembled probably became temporarily contaminated.
2242622
sorry don't rember ever having that problem ?? but i'll look in the manual tomorrow!! doyou have a correct lens on?
858601
Have you had any problems with dust? I found three or more reviews on the DMC-ZS8 with particles of dirt accumulating. How's your camera faring with this problem? One person actually took the time to take the camera apart to clean it - Amazing! He wrote how he did it and posted it in the July/August 2011 time period. I can't purchase this camera with confidence even though it sounds great. Thanks much.
1267407
Mine got bent and now opens partially then I open it with my finger. Took it to canon and they said it's not covered. Couldn't repair it either b/c lens cap is part of the entire lens. Offered me a refurb for 550. I said no thanks. Still using it but it's a pain.
72334
I would use a computer screen cleaning cloth for the lens. But I have my camera about 5 months and it doesn't need cleaning yet because when I'm done using it, I put it back in it's case. Just be careful not to touch the lens.
776132
Although I have never had this problem with this lens, I have seen it before with other lenses. My first thought is that the electronic contacts between lens and camera aren't working properly. They may simply be dirty - try wiping them off with a clean rag. The contacts may also be misaligned where the lens meets the camera, maybe because of something getting in the way or a faulty mount on the lens or camera. I think dirt on the contacts is most likely the cause.
98858
The lens is not glass. You should be able to very carefully remove the lenses.
1026016
Do you have a filter on the lens? If so, try it with no filter. Something might be interfering with lens movement.
421619
There is a lot of advice online. Try running a piece of paper around the seams of the circular lens parts to clear out dust. Welcome to the disposable society.
1300488
Well, my first question was.. how did you get lint in there? Blower works pretty fine for dust, and smaller pieces of lint. And check mirror one the camera, it could be some lint there :)