Did anyone else have issues with the monitor not reading the DVI signal? It says "Out of Range," and the VGA works fine.
1634492
1. Are you using a DVI input and output? Can't mix VGA and DVI from what I understand.2. Are you using all digital or all analog signals? These are DVI-D connections, which means they can carry both digital and analog. Analog is carried on the four pins on either side of the long pin (:|:). Check your cables.3. Check input selection on monitor, sometimes they don't change automatically.
1634493
no, I use it with my system (two dell laptops, both with ePort docking stations - one is a E7240, the other a E6410) - I'm running Ubuntu 14.04 right now but have also used Oracle Linus, Mint, and even Windows from time to time without any problems. Check your resolution for the second monitor - did you maybe pick a 16x9 instead of a 16x10 (or vice versa)?
1634494
no, I use it with my system (two dell laptops, both with ePort docking stations - one is a E7240, the other a E6410) - I'm running Ubuntu 14.04 right now but have also used Oracle Linus, Mint, and even Windows from time to time without any problems.Check your resolution for the second monitor - did you maybe pick a 16x9 instead of a 16x10 (or vice versa)?
1479511
I just tried this and it does not appear to work (it could be my DVI to VGA adapter, but I don't think it's broken). You are better off buying a mini display port to VGA adapter.
1049170
The DVI side goes on the back of the computer, not the monitor. The monitor side must have the VGA cable.
915499
I'm sorry to say I had the same issue with 1 of 2 monitors I purchased. I don't believe it's a powersupply issue b/c I swapped powersupplies and the issue still occurred. I had to RMA my bad monitor. I will say though, if you get one that works, they're really quite nice.
153954
I would write amazon directly and they are good about working things out. I have used my monitor for many months and have no complaints. Could be the item itself is faulty. Also try notifying the company who made it.
387441
I have hooked it up to my PC and it looked fantasic. The resolution is the same as yours IIRC. Check you VGA cable, it almost sounds like it is too long or it is bad. It should look really nice when you have it working right. Also check to see how old your video card is, older cards may have trouble since it is an odd resolutions. Check the manuf web site to see if there are updated drivers. Ernie
1644548
Buy a vga to DVI-D adapter and a DVI-D cable. Do not use a vga to HDMI cable with wide gamut monitor.
1584117
It sounds as if either your card is bad or your monitor is bad, try using a different monitor connector. If this does not work, reinstall your old card, does the monitor receive a signal? If so it seems as though thr card is bad, begin return procedures
576516
Tried to use a dvi-d to hdmi adapter and it didn't work past the bios... Gluck
718648
Does the monitor work? Are you connecting it were another monitor was already connected? Already mentioned but is the monitor set to the right port? If you have more then just a new monitor you need to eliminate everything that is different in your new setup. Have you used the display port before? Is this a new cable? You already said the monitor was new.
1559751
If you can only display on an external monitor, then I'd call it DOA. Send it back for a replacement.Acer or Amazon should have you set. Just make sure you register the Acer on their website if you plan to get a new one from them.
99487
We had the same problem after a month. I took it back and got a new one. I am hoping maybe we all got lemons, because I otherwise love this monitor.
1695097
It has 3 DVI outputs included . you could get dvi to HDMI and dvi to VGA adapters or see if your monitors support DVI
1407794
Haven't tried that, but as DVI-D is pure digital and VGA is pure analog you might need a converter as well. If my computer only had VGA I would consider getting a new one. Dell has decent desktop PCs for $400 or so.
1836883
The DVI works fine. The problem is likely your video card and possibly the cable.Read the specs and you will see that it requires a specific kind of DVI (there are four).The cable looks similar but the pin-outs are different.Look for a video card that supports the dual DVI connection.These cards tend to be more expensive, which makes sense as you are pushing a high resolution.You will need a card with at least 2 Gig of memory (prefer DDR5; or min DDR3) or your experience will suffer.Look at an AMD Radeon 7700 series or higher card.If I recall correctly, it requires dual DVI. The DVI works fine. The problem is likely your video card and possibly the cable.Read the specs and you will see that it requires a specific kind of DVI (there are four).The cable looks similar but the pin-outs are different.Look for a video card that supports the dual DVI connection.These cards tend to be more expensive, which makes sense as you are pushing a high resolution.You will need a card with at least 2 Gig of memory (prefer DDR5; or min DDR3) or your experience will suffer.Look at an AMD Radeon 7700 series or higher card.If I... » Read More The DVI works fine. The problem is likely your video card and possibly the cable.Read the specs and you will see that it requires a specific kind of DVI (there are four).The cable looks similar but the pin-outs are different.Look for a video card that supports the dual DVI connection.These cards tend to be more expensive, which makes sense as you are pushing a high resolution.You will need a card with at least 2 Gig of memory (prefer DDR5; or min DDR3) or your experience will suffer.Look at an AMD Radeon 7700 series or higher card.If I recall correctly, it requires dual DVI. « Show Less
296957
I have the same problem, same tv, same dvi to hdmi adapter, etc...Except I've got an ATI Radeon 8500. I wonder if it's an issue with the tv input and not the video card? Did you ever find a resolution?
1701825
I can confirm problems with DVI cables received with 2 of these monitors. Luckily, I had ordered some longer DVI Dual Link cables which got me up and running. The worst part of receiving the insufficient cables was that Windows sensed the monitors max resolution, but only produced a black screen (making it appear there was an issue with the video card).