Anyone else having the valve/straw portion come loose all the time, so your child needs you to open and push it back in?
267870
Yes!!!! For that reason I will never buy again. I have two they both pop out. U really need to shove straw in to get it to stay slightly longer
267871
Happens all the time. I also just had one break. They will replace for free but it takes forever for them to respond and about 14 business days before I will get the replacement. I like the bottle, but issues only after a few months.
267872
Not for me. My problem was that it's broken and customer service rep promptly contacted me and offered a replacement. You can try and talk to them.
267873
Yes. We quit using the straw, but now the gasket has come off and is incredibly hard to put back on. Now the cup leaks so cannot be used. Disappointed in this cup.
1186040
Mine has started coming loose (note completely off) each time I use it, but no leaks...yet....
1545357
So far my bottle has stood up to my 18 month old dropping and throwing it on our tile floor and it has not broke but it does leak when the straw is closed if the bottle is positioned with the top half down. :(
1854010
My experience is that the valve inserts are quite finicky and even when they are seated in properly, they are very difficult to drink from. Our 4/2 year olds had trouble getting much out with the valves in. Liquids flow freely without the valves, so much so that it spills out when tipped.
1531581
It's open, but it's still difficult for new straw users. Playtex makes another cup that you can squeeze to assist them and it's much easier.
2268971
The only time ours have leaked is when the valve hasn't been inserted the entire way....which usually happens after my son throws his cup 3 or 4 times.
2201530
This is an old question but... I believe it twists so when they drop it, it won't just pop out. The tommy tippie cups are similar but the valve only pushes in so when my kid throws it from his high chair the valve pops out and drink goes everywhere. So its a good thing!
1531580
The straw is open but it requires the child to pull like any other straw. The cup is nice my only complaint is that my son usually prefers to drink from the bottom of the cup lol, and once the cup is open and the straw exposed the liquid usually falls out. But the cup is very strong and there's a place for adults to press if the child is unable to pull properly from the straw. Hope this helps.
1333556
Try pushing the straw in deeper. It happens to me when I take it apart to wash and don't put it back together properly. Hope it helps
1499454
I have not had the a problem with the valve. The handle is a little loose. Probably use it to tighten the top. Otherwise it works great!!
219206
its difficult for the child to pull out the straw the main purpose of this is to avoid spills and maybe get the child off the bottle
747516
I detached the head and started trying to pry off the clear plastic part on top, but I think it will crack so I stopped trying that. I ended up using a compressed air can. The straw fits pretty well into the slot and that blew larger chunks out the back. Then taking into a bucket of water and shaking it around took out some more, but it's really not a great design for cleaning.
468915
Nothing comes out if the child turns it upside down and shakes it. The only problem we've had with it is that liquid just comes up and out when it's closed tightly. Pressure issues? Other than that it's a great soppy cup and I can just give baby the cup without worrying about her spilling everywhere.
1901925
I just had to pull it by force.. and it pops our completely and then reinstall.. sometimes I get lucky it doesn't come out completely. like other parents, I guess you have to be experienced enough and then it will be easy to use... :( but this I still the best ive seen so far
699457
Ours is still attached and working fine. I told the kids up front not to push down hard on it...the on/off click requires little pressure. I'm assuming the broken buttons were the result of to much pressure.
343812
My son bought this for me and I love the idea but the cup that you put the pods in is so hard to pull out he could not do it. I really want to like it so he filed down the sides of the cup and smoothed it. It's much better now but I feel that he should not have had to do this. Has anyone else had this problem? I really don't want to have to return it or to spend more money to get a better one. I only have 1 cup a day and this is perfect for me.
1331252
I have the same problem - i just twist & pull at the same time. It is even more difficult when there is water left inside because you are not to tilt it .