The product guarentees these for one year and I want my money back - had to replace all of them. Anyone have this issue??
1617231
I have only used two of them so far, and they work OK at best. Have to run the bead cleaning often.
1617232
I have always gotten some usage from these cartridges but never as much as the brand name ones. For the difference in price and the type of things I print I'm still dollars ahead using these generics. If I had a lot of important pictures to print I'd probably invest in a set of brand name cartridges just for that. The quality of these generics is either getting better or I'm getting better at snapping them forcefully into place when installing.
1617233
I've had these cartridges on my shelf for over a year and had no problems when I installed them. They seem to have about the same amount of ink as the more expensive Epson brand.
1617234
I haven't had any problems, I use it a lot though so I run our way before a year is up.
1597022
There is supposed to be a one year warranty. I had the same question and couldn't find where to request replacements under the one year warranty.
1585614
The warranty is for a year. You call them and tell them what happened then you have to pay shipping to ship them out and if they confirm the problem they ship you a new pair.
1041943
I had mine for 1 year and so far they still all work . I would try the company who make the product and see if you can order it from them.
1413699
I believe you get your money back and buy another brand name. I had one stayed less than a year.It is a cheap quality and technology.
2196112
Mine never did work right and I sent them back to the company. They refunded my money without any problem. If you go into your Amazon account I believe you can contact the company and tell them what happened.
122561
I believe there is a one year on them. But if I were you I wouldn't buy this brand. Doesn't sound good at all.
349254
Sorry that I can't help. I passed these on as a gift. You should contact the seller. I think they will replace them for you.
922065
Yes, I did. If you call their customer service at 866-587-2315 they will replace them if you let them know what happened. I asked her if she got these kinds of calls a lot, and she hesitated, then told me occasionally. Also, those positive reviews are all the same person... Erin. They are crap. If the new ones are crap I am sending all of them back for a refund.
306896
I would suggest contacting the company about a replacement: http://www.thesecura.com/contact/According to the manual, these are covered by a 1 year limited warranty.
1225356
I would go to the manufacturers' websites and chat with customer service. You may not be able to replace them - I honestly do not know. Good luck.
380002
Yes, had this same problem, sent in for a replacement, 3months later the same problem, now i can't return the product because the warranty has expired, stuck with a lemon and out of $144.00. Return the item and get your money back if it is not too late!
509853
It happened to me also. Sorry, no solution. If you want to try them again, I suggest purchasing an extended warranty from some place like best buy.
1533741
Well shoot, I'll try sending them back for a replacement. Thanx! I never really expect companies to stand by their products these days. I'll post back what happens. Cheers!
1589934
My headphones broke (again) and I spoke with customer service and they said they ran out in all of their warehouses so they issued a refund. May still come with a warranty, not sure, but either way they are out of replacements and the headphones are almost guaranteed to break within a year.
146102
I have had that problem with two of mine. They are cheap and have no warranty. I have not been able to find anyone to fix them. I just replace them. They are worth it for the results.
1704472
I don't know if they have a warranty. I don't drive very much and I haven't had a problem. I had some similar ones for 10 years without a problem. I just replaced them because they were looking old. I think you should call Amazon. They should do domething since it has been such a short time.