Has anyone had a problem with it holding a charge? I charge it up, and when i go to use it it is not charged.
1628278
I did have the problem with my first unit after 18 months or so. The problem started after I overcharged the unit. I have since purchased a new one and had any issues.
1628279
Yes. I have the same problem right now. I don't know if it's the charger or the battery. I don't see a solution to your question here. Did you find a solution anywhere else?
1811436
I haven't had any problems with mine and I have charged it many times. I would contact the company. They have wonderful customer service. I had to call them on a question that I had and they were wonderful.
33812
I have forgot to check mine on charging for up to a half an hour over time limit and have yet to harm it. Just to let you know, I just checked mine and it is still charged after sitting for two months without being checked.
24645
sounds like it has a defective battery or isn't fully charging. Occasionally mine wont line up correctly when its in the charger & it wont charge...otherwise I say send it back for a new one
949044
I bought 2 and immediately had a problem with one of them (which I returned). I do notice it doesn't hold a charge very long these days. I've had mine about 6 months but only use it on occasion. Good luck :)
645076
I haven't experienced it not working, I keep it charged. A blue light comes on to let me know its operational.
450111
My first one did the same thing and was never actually charging. That happened after its first charge/drain. I had Amazon send me a new one and I sent mine back.
1727691
No, I think you might have gotten a bad one. Mine has no problem charging and holding a charge for about 2 hours.
1017038
I also have this issue, doesn't yours charge? Or does it just die and not recharge?
247753
mine wouldn't charge when I got it sent back...maybe that's what happened to it was overcharged before I got it??
1796059
I had trouble with it charging at all. I emailed deerbrook support because it was past the time to return it to Amazon. I sent it back to them and they said they would repair or replace. I would see if Amazon will exchange it since you just got it.
587403
I called the Samsung company, and he told me to keep it plugged in the wall, and eventually it was a steady light and it started to charge. I let it charge for a while and it was totally charged. So try this before you go out and buy a new battery.
1652569
I haven't experienced that problem,may be a short in whatever you plugged it into. The only problem I have is it don't stay charged for very long other than that I think it delivers as advertised .
1811617
I do not have this problem. However I have been very careful not to leave it on the charger too long. My experience with this type of battery is that if it is frequently left on the chrger longer than 12 hours it looses some of its ability to hold a charge.
1129489
How long are you letting it charge for? I let it charge for a few hrs the first time, since then I have rarely had to charge it. Try letting it be charged for hrs if you haven't yet...if that fails to make a difference, or if you've already done this, I'd attempt to return the item.
1531949
The battery was dead when i got it. It recommends u charge it before using it. I never had any problems with it. Once i charged it initially it was fine.
1727688
I think we all have that problem. It only works when plugged in. They are notorious for not holding a charge.