I'm having a problem installing this in my safe. It has a liner &amp; the velcro won't adhere to it &amp; the screws won't work either. Any ideas?
748637
I purchased three of these for my Winchester safe and all three of them stick to the liner very well using the Velcro tabs included. Each Velcro tab includes two pieces stuck together. One side of the Velcro sticks very well to the liner; the other does not. Did you try just using one piece applied to the liner?
1079847
I have the same problem. I couldn't fix the safety hinge . If anyone can help will be highly appreciate Thanks
801308
Don't know about your safe but mine had a hole in the steel shell. I had to drill a hole thru the drywall and liner. Cord comes with a grommet. It's an easy install. Bill
803128
Do you have the screws and the mollys? Email me at scarletartist@hotmail.com if you can snag a picture of what's going on, the wall has to be totally solid it can't be a hollow wall or else there's no way the mount will stay on
1742087
I understand exactly what you're talking about. I had that same problem. Try to do it BEFORE you mount it on the wall. In other words. play around with it a little and see if you can do it WITHOUT mounting first. I just checked mine and it is sitting perfectly, but it can be a pain to get it right. It WILL fit, but it will try your patience first.
54936
Hello I am really not sure what the other options are for bolting down the safe. The safe does have a couple of holes in back and some hardware supplied by the manufacturer. I myself did not bolt the safe because for me it was not necessary.
2038211
Mine works fine although it was a real pain to install. The screws are very tiny. Get ready to use a magnetic screwdriver because you'll need it. I spent a very long trying insert the first screw. Once I started using the magnetic screwdriver the process went smoothly.
1542253
I'm not sure. I bought it for a different safe and double velcroed it to the door. Sorry couldn't be more help.
371199
I had the same problem so my son bought stuff at Lowes I think to continue and a tool to tighten. it will loosen and sag with time. we also had to replace the lead since my dog chewed it down to the wire. it rusted and he would tangle himself all up. the new lead is longer but coiled and so far he hasn't managed to chew through it. this is a good run and much cheaper than building you own but does need a little help.
823038
I had the same problem. This thing is very secure which is good unless the combination fails to work. I tried drilling the spot welds off the hinge which sort of worked but after much struggle and dull drills I finally just tore at the thing with a large screw driver and crow bar. After about 1/2 hour of struggle I finally got it open. I now use a key-lock key safe.
2027846
I haven't had that issue....what I would do is put a small piece of velcro??????
1983786
Zerina, I'm not sure how helpful this info will be but here's what I would try. First, are you using the back up key because the batteries are dead? If so have you tried plugging in the external battery pack to get the safe open? I'll also assume that the key you are using was tested and did originally open the safe? If it was never tested at the time of installation I suppose it is possible you simply do not have the correct key and perhaps could reach out to Protex with your serial number to see if a back up key can be ordered. Not certain if they can do this. The only other thing I might try is to gently push on the corners of the door while turning the key. I had to do this step with my own safe the first few times as the bolts seemed very snug when extended. Because of the snug fit, it felt like the key wouldn't turn but as soon as I gently pushed the door while turning the key, it opened right away. There really should be very minimal resistance. Only happened to me a few times at first and I did apply a dry lubricant to the bolts and have not had a problem since. Good luck.
1987486
put lock tight on the screws and let dry per directions, mine have not been loose since. you have to put it on correctly or it will not work.
1152903
I had this problem and just decided to screw the cover, the tailpiece which is supposed up slide on is what you are referring to I assume. Mine would just fall off because it wasn't crimped properly. You can try using pliers to adjust the edges of both the cover and the base if its important to you.
722021
We have no problem with ours. It came with screws. You may wanna contact Amazon directly for a replacement.
1377936
motion detector works fantastic in my 24 gun safe mine is an ELITE STACK-ON if your safe is bigger I would get two made my safe look like it cost a lot more for those that don't know I did not screw in instead I used the Velcro that came with it. it also comes with screws. I just peeled and stuck on the ceiling of safe you cant even see it, but as soon as the door opens the light goes on don't forget batteries. good luck John
2056848
I just bought one yesterday at a local retailer and there is no opaque plastic liner inside-- any contents are in direct contact with the metal. Returning it ASAP. Not sure if this is a recent change in the product or what.