Does anyone have warranty contact info? I bought it for my daughter for christmas and the shutter button is broken. I don't have the paperwork.
1646304
They have a website, http://www.pyleaudio.com/ContactUs.aspx . You can also register your camera here, hope this helps!
1875954
I had same issue. Time to get new camera. Mine died just two days after warranty.
1735223
Hi! I'll look at mine again. I think the previous answer was right, I think I remember directions being in the wrong order. Sometimes, I don't know if this is helpful or not, the spring is the key to making it work right. If the spring isn't installed correctly it won't hold open or shut what it needs to. What is the exact problem you're having? Shutter won't close or open?
2245250
IMO even if you can find how to get a warranty it's probably not worth pursuing. Mine was bad quality out of the box, and the most that the company is going to do is send you another crappy camera. Personally I have just marked mine up to bad judgement. Lou
1083991
Can someone help me to reduce the delay or shutter lag between when I press the button and when the picture actually takes? I have a one and a two year old and they only smile at me for a second and I can't seem to snap in time. Thanks
1978121
I threw away the camera 4 or 5 years ago after one year use. The camera could not be turned on to take photos. It will cost me more to repair. Sorry, I can't help you.
380739
That is awesome! I called almost 2 years ago complaining about this problem and they basically wanted to sell me an upgrade for a $100 discount - terrible! Will be sending my camera back asap. Has anyone sent it back already and gotten a replacement? Would love to hear your story!
748167
Gerald, did you ever get this issue solved for your camera? My niece just got one from a friend and she's having the same problem! HELP!
2136212
Are we talking about the same camera. Mine has been dropped twice, first by my 2 year old who got a hold of it and on Thanksgiving by me (trying to do too many things) and the first time I had to send it in and it's broken again. It has horrible lag time and I rarely get the shot I was looking for. Unfortunetly this was my "big" present last year for Christmas and I can't really ask for another one. If you have kids this is not your camera.
88867
what I recommend is the following, send it to the canon factory because even if the warranty expired they can fix it and charge you. When they get you the estimate refuse to get it repair and ask them to send it back to you...the best that could happen is that they get it fixed without knowing like they did with mine.Didn't have to pay one penny.
1490344
There is a long wait period between fully depressing the shutter button (this is after focusing with a half press) and capture. By the time the picture is taken the moment is well over. I have a Canon G3 - it does not have a similar issue, however Canon's support is unwilling to acknowledge that there is a problem. Locking the exposure prior to the shot fixes the problem, but then you have to do this for each shot and it means another flash.
2147960
There is a long wait period between fully depressing the shutter button (this is after focusing with a half press) and capture.By the time the picture is taken the moment is well over.I have a Canon G3 - it does not have a similar issue, however Canon's support is unwilling to acknowledge that there is a problem.Locking the exposure prior to the shot fixes the problem, but then you have to do this for each shot and it means another flash.
328622
I would say try to find a way to reset the camera to all it's default settings to see if it was just something silly you pressed/touched. If that doesn't work, check your return policy. Other than that.....um....try a hammer.
2078605
There is a 12 month standard warranty and I believe it is for repairs unless things are so bad that they cannot be repaired. I bought the camera from Adorama and got additional 2 years of warranty which can possibly be purchased for $20.
2069956
I have experienced the same thing but my camera is a few years old. Initially I had an awful time with its flash not working. Just as the warranty would expire, the flash stopped functioning. Nikon fixed it once and replaced the entire camera the second time. But now with this shutter problem, I am fed up. I do not trust the camera, and Nikon by extension. I have a 35 year old Nikkormat which is in my attic, which never gave me any problems. Bummer. I am in the market for another camera, not a Nikon.
1207541
I have never had that problem but I would say that it is probably the shutter moving quickly. That is the only "moving" part on this camera. I would call them for their suggestion. I have never had a problem with their customer service. 800-847-8269
896829
You should contact Nikon directly at 1-800-645-6687. If you are still within the warranty period then they should be able to help you for free. Otherwise you'll have to pay for repair. My suggestion would be to try and get a refund and by a different camera if you can. This one is more trouble than its worth.