Did not get instructions ?
1645293
Fill it with cold water and let it set until the foam rubber thing inside soaks up the water, Then roll it up until you get the water out. Better yet, send it back and hope you get a refund. It doesn't work and it just makes you sweat more at night.
1645294
There should be a three page fold out set of instructions. There is not a lot to read because the instructions are in 3 languages. If you did not receive them, return the product to the store where you bought it or message the online company you bought it from. Inform them the product is useless without the instructions.
1645295
Hi Vicki I am so sorry but you were misinformed last year on how to activate your Chillow. I am looking at the responses and there is a lot of confusion in what they were telling you to do. I hope you were able to get your Original Chillow to work properly. If you have the Original Chillow made in the US you can go to www.soothsoft.com and you can download the correct instructions. Please contact Soothsoft if you have any questions.
1645296
unroll on a clean hard flat surface and let it relax till completely flat, cloth side up. Open the cap and slowly add 10 quarts of clean lukewarm water (that's 2 quarts plus 2 cups). I use a funnel and pour very slowly, but you can also lift the valve up. Have a towel handy because of spills. After it's filled, leave the stopper off for 3 minutes for the inner core to get completely soaked. Start slowly sliding your arm across the entire surface to move all the air bubbles to the open valve in the corner. Repeat until all air is removed and snap the cap on the valve. Chillow should look wrinkly and vacuum packed when the air is removed. Unless you get the air out, the Chillow won't get or stay as cool. Let Chillow stay flat for several hours before using. About once a month I add more water to refill. Don't wear any jewelry or use on a sharp corner or anything else that could puncture it. I use mine inside a concave pillow and it lasts about 6 months before it gets a pinhole leak and needs to be replaced.
1334467
There really aren't any printed instructions. Your best bet is to watch some videos on YouTube.
1151999
Did not come with instructions at all,could not figure it out so I did not use it
78278
I didn't get any instructions with mine either. I learned everything from youtube
1403500
I had no instructions with mine-I don't even know how to attach the camera?? Sending this back for sure.
1953670
Mine included instructions which I followed and were not difficult. I would call the company for instructions. Or maybe they have them online.
870787
I didn't get an instruction manual with mine either. I googled for it! Good luck!
1580467
Mine came with an instruction pamphlet. If there wasn't one in the packaging, I'm sure the company would provide it to you via email.
2218835
what is your question? Did they send me incorrect instructions? Don't know.
443828
I agree.. No instructions I know of. I just used trial and error. Works find once I found out what did what.
1785458
I never got to anything and there were no written instruction. It is now in the bin. Sorry
1061687
Hey There,I don't believe mine came with any instructions either but it was pretty easy to figure out. What are you trying to adjust?
117344
No, I did not have instructions in my kit either. I went to you tube and found a video on how to set it up.
719998
You tube has a video that should help you or go to their website and request they send you the instructions. http://youtu.be/wFU7vWCg01o
1495241
I am not sure that I received any instructions in my box. But I have friends that do this for a living and they are a great help to me. But they may have been in one of the boxes that I have not opened. Sorry for the lack of help.
2254584
I have yet to figure it out myself! The instructions that come with are not helpful at all!
2204460
mine came with instructions----- mine came with instructions-- you may have to call the company you purchased them from and have them send you a copy of the instructions-you do need these--some companies don't furnish them so you have to check the package contents to see if the instructions come with it.