Has anyone experienced the laptop turning off abruptly (with no apparent reason)? It has happened to me about 3 times in the last 2 months.
778429
Rafael, I am a total Asus fan but I had to return the first laptop I ordered because the key board wasn't lit up and the keys didn't work properly (particularly the cap key). After researching this further I found that Asus is having some quality control issues on this and similar current models and and that they had numerous people complaining about any number of items. My life update wasn't working, some of the drivers weren't working so I returned mine to Amazon (within the 30 days period) and got a replacement. No issues whatsoever with the replacement laptop. If you cannot return the laptop to Amazon I urge you to get this thing fixed by Asus under the warranty ASAP. Sorry, wish I had better news. Rafael, I am a total Asus fan but I had to return the first laptop I ordered because the key board wasn't lit up and the keys didn't work properly (particularly the cap key). After researching this further I found that Asus is having some quality control issues on this and similar current models and and that they had numerous people complaining about any number of items. My life update wasn't working, some of the drivers weren't working so I returned mine to Amazon (within the 30 days period) and got a replacement. No issues whatsoever with the replacement laptop. If you cannot return the... » Read More Rafael, I am a total Asus fan but I had to return the first laptop I ordered because the key board wasn't lit up and the keys didn't work properly (particularly the cap key). After researching this further I found that Asus is having some quality control issues on this and similar current models and and that they had numerous people complaining about any number of items. My life update wasn't working, some of the drivers weren't working so I returned mine to Amazon (within the 30 days period) and got a replacement. No issues whatsoever with the replacement laptop. If you cannot return the laptop to Amazon I urge you to get this thing fixed by Asus under the warranty ASAP. Sorry, wish I had better news. « Show Less
778430
I've had a mixture of strange issues with mine which is the N56VM-AB71 ... Random freezing etc. but I installed an SSD and I'm hoping that's the issue. I am fairly sure I can't get it fixed under warranty having removed the hard drive.
778431
I would check your power settings. This machine tries to save power whenever possible I think especially when you are running on the battery.I'm no computer expert but that might be the reason for your problem.
778432
Rafael, I am a total Asus fan but I had to return the first laptop I ordered because the key board wasn't lit up and the keys didn't work properly (particularly the cap key). After researching this further I found that Asus is having some quality control issues on this and similar current models and and that they had numerous people complaining about any number of items. My life update wasn't working, some of the drivers weren't working so I returned mine to Amazon (within the 30 days period) and got a replacement. No issues whatsoever with the replacement laptop. If you cannot return the laptop to Amazon I urge you to get this thing fixed by Asus under the warranty ASAP. Sorry, wish I had better news.
1958750
Hi there, I have not had that problem. Try turning it off from the power switch and turn it back on. Sorry I can not help with that problem.
316168
Same here...fan is all jacked up and incredibly noisy. Never experienced this with 3 previous Toshiba laptops, so I'm inclined to think it's an issue with this model in particular. Does anyone know the best way to remedy?
1230016
I'm pretty excited about this laptop! I just hope I don't have the same HDD issues as I'm having with the UL30Vt-X1, which I'm returning since it's defective. I've had my computer either stall or force a restart due to the HDD clicking repeatedly. This would happen on it's own, or due to a small jostle. It's very very annoying!
1472468
Dead battery? Get a jump! haha Seriously now.Are you sure its the battery? Does it work when its plugged in? As soon as you unplug,does it stop working? If that's the case,I'd take it in to a computer shop to get looked at.Is it still under warranty,& if that's the case,send it in.I haven't looked at my own manual,but can you change the battery yourself? I'd see if I could do it first myself,instead of paying omeone for something you might be able to do yourself.
197443
Hmmm, Only suggestion I can make is to unplug the power to it and plug it in again, sometimes it needs to be restarted.
632287
I have heard of this issue in ASUS laptops, but have not experienced any kind of Drive failures in mine. Though Ive only had mine for a little over a year now. Sorry to hear about that, hopefully you can recover the data.
1468007
Are you sure you need to replace it? Can you just reformat it to wipe the corrupt data? I don't think your problem is with the hardware if the damage was caused by unsafely unplugging it. I could be wrong though.
1165604
With only the info you provided, I believe the battery in the laptop dead, very dead. An external power source cannot fix that!
905542
I keep on having issue's with mine too. It does not work well, it keeps on turning off and stop cooling my laptop after every few seconds and I have to tap on the back to turn it on. This product is horrible and I only used mine for 2 times. I wish I could return it to get a refund or a replacement.
1174897
Yes. My problem was a hardware failure. They told me if they could not fix it, they would give me a choice of check or Amazon gift card to buy a replacement. They were able to replace the part and returned my laptop to me ahead of schedule.
278768
I bought it and it caused my laptop to shut down shortly after turning it on. I returned it.
2016625
this was asked in the wrong area, instead, click on the seller's name and ask them directly. more than likely they would send you a box to return yours and at the same time send a replacement or they may direct you to the manufacturer's website for them to honor the warranty and then they would likely send you a label that you'd put in a bubble envelope and return to them and they may also go ahead and send out a new one to you. I, myself, have gone through 3 but I think it has more to do with a failing laptop than the power supply and battery. Best of luck.
76705
I only had this problem on my first two start up.The fan was very loud, not sure what the problem was.but now i had the laptop for about 2 weeks now it seem like the fan has quite down.
1191501
Mine has stopped working from time to time... I've disconnected it, then re-connected it, then re-booted the machine, then it will start working. As stated earlier, make sure that it is properly seated. It should be plug and play, (I don't believe it's Bluetooth, like the keyboard I bought for my iPad). Seems to stop working, at times, when the machine goes into "Sleep" mode. If this doesn't work for you, I would suggest contacting Lenovo, under the assumption the products are still under warranty they should assist you, or worst case, replace it if found to be defective. Hope this helps you?? Mine has stopped working from time to time... I've disconnected it, then re-connected it, then re-booted the machine, then it will start working. As stated earlier, make sure that it is properly seated. It should be plug and play, (I don't believe it's Bluetooth, like the keyboard I bought for my iPad). Seems to stop working, at times, when the machine goes into "Sleep" mode. If this doesn't work for you, I would suggest contacting Lenovo, under the assumption the products are still under warranty they should assist you, or worst case, replace it if found to be defective. Hope... » Read More Mine has stopped working from time to time... I've disconnected it, then re-connected it, then re-booted the machine, then it will start working. As stated earlier, make sure that it is properly seated. It should be plug and play, (I don't believe it's Bluetooth, like the keyboard I bought for my iPad). Seems to stop working, at times, when the machine goes into "Sleep" mode. If this doesn't work for you, I would suggest contacting Lenovo, under the assumption the products are still under warranty they should assist you, or worst case, replace it if found to be defective. Hope this helps you?? « Show Less
581584
Sorry, I haven't had that problem and can't give specific advice. What happens when you turn it off and then on again? Doing that often clears a problem with a variety of electronic devices.
897632
Buy a different laptop. Mine fried out in a few months, due to a flaw in the processor heat sink that cause the video chips to fail. Google "m5030 beeps of death", and you'll see it's a common problem.