What's this about replacing the anode every year? Some say they've had ten years without service, others report dangerous conditions after one year.
750935
We have had this unit for 7 years. It is used very little: church bathroom and only turned on for services. No problems with it.
750936
We have not heard that advice. I will say that our heater doesn't do the job of our previous one which we had for several years. We have had the current heater for six years and have never done anything with it since it was installed.
750937
I have installed 6 of these over the last 7 years including my home. I had to replace one anode after 5 years. Mine still works well after 7 years.
750938
I have it located outside under a shop sink. I've cleaned it one time in five years. But I only have it plugged in during the winter. So I would say it depends on your water condition and amount of use. I'm very happy with it.
750939
I have had 5 running since 2006. All still going strong. I do have an anode on my underground propane tank and boat. They keep the electricity in the environment from rusting the tank. Have no idea if water heaters have them as the ground is constant through the water and there should not be any transfer, but I am no expert.
750940
We had one for over 4 years with no problems at all. Great little water heater.
750941
I have been using this product for about 8 months, I have two one upstairs and another down stairs. So far there are no issues and I am fully satisfied especially after the horrible winter we had.Thank you
750942
I've owned two units...the first unit died after about 2.5 years and the other is on year three without any issues. Advice, don't turn up the temperature to it's highest setting....back it off and set it lower. The unit will last longer.
2152547
Well, this unit is just bad. Send it back, have another one sent out. I've had mine at least 3 years, maybe more and I use it for all things with batteries. It's been a good unit, your unit is just bad.
1554955
I would contact the company (Roslen) directly and ask. They have always been extremely helpful when I've had a question. I live in San Diego, so I cannot speak to how the unit holds up in extreme environments.
469591
I'm not sure. I never had a problem with mine. I used mine up already and I don't believe they last as long if they were dated. If they were dated ten years from now, would you want to wait that long to see if they were still good?
217339
They go through 'Hot-Rods' frequently and are HYPERSENSITIVE. Do Not, DO NOT, use one of these units on an electrical circuit that is not GFI protected and be ready to replace a circuit board about once every three years. I have owned one of these units for roughly 15 years, have changed every single electrical component through the years and know the units very well. They are fairly easy to trouble shoot and the service department is very helpful... But expect to perform some service on it now and again.
1311897
I called the company and they replaced mine even though it was out of warranty. I wanted them to know that mine was not turning off and it was a fire hazard and not only did they replace it, but they extended that warranty for a whole year!
453321
We have had the same problem with the rod being eaten away after serveral months (six months or longer) it may be caused by the lack of continous use of the water heater. We only use our water heater about one month a year. Also, if the water in your campground is extremely hard, that may lead to the anode rod being eaten away.
1451358
Howdy Bp: 24 months, their option as to whst to do. They are not easy to delwith. I had a 2000W go bad (my ault) and my authorized repair station (Colordo Springs did not want to work on it) He told me tht these cheap units are basicall;y a throw away item. So, beware. HOWEVER, I have both the 1000W and the 2000W and they run 24/7. At the current price, if one goes bad, I'll just buy a new one. Hope this helps.BTW their landline # is 1.800.670.0707customerservice@xantrex.com
1889537
I have no idea. I've never heard that and I've used this one as a backup heater for a couple years with no problem.
350479
Hmm That does sound like a serious issue! I cannot say that I have had that problem yet and I have 8 units installed in my house. It sounds to me like the unit is placed on a circuit that is beyond the recommended load which can easily happen. In other words, this issue sounds like people are using the units on circuits that were already poorly wired. Just my thoughts.
96453
Ridiculously often: every 9-12 months. Design flaw in my view, as the 9v models used to last 4-6 years. This newer AA model seems designed to sell batteries, which is unethical engineering. Does First Alert have corporate ties to a battery co?
1850144
Mine lasted less than a year. I called up the company and they replaced the unit without charge.
493929
Good morning, I have had mine for only a year and it has not had any problems. However, I had a couple of thoughts that might (or might not!) help. Have you tried a different plug in? There is a safety limit switch that will turn off the machine if it overheats that may have failed. Finally, the heating element may have failed. If you have not done so you may want to contact the people that built it - they are here in the USA so they should be available to help. Good luck, I would really miss mine! Dave
1451359
Howdy Bp: 24 months, their option as to whst to do. They are not easy to delwith. I had a 2000W go bad (my ault) and my authorized repair station (Colordo Springs did not want to work on it) He told me tht these cheap units are basicall;y a throw away item. So, beware. HOWEVER, I have both the 1000W and the 2000W and they run 24/7. At the current price, if one goes bad, I'll just buy a new one. Hope this helps. BTW their landline # is 1.800.670.0707 customerservice@xantrex.com
1027035
Layton,I have had mine well over a year. I think it would depend on how they are installed and how often they are used. I took mone and got them professionally installed. I have had no issues. They work great and are helpful.
175183
Anode rods get consumed slowly to protect the steel tank, the anode rod being sacrificed. Service technicians recommend changing every 5 years. I elected to change mine at 10 years. It was nearly consumed.
2176891
Doing well. They are being stressed out too, because the load needs another panel and the batteries are being driven to minimum voltage a lot. Been using a large bank of the same brand for 6 years and they are still going strong on another set of panels. We use them for our remote microwave towers and they get subjected to -10F to 100F+ every year.