I was using the tablet and it froze on the app i was using screen went black after about a minute as it should and now wont turn back on. Tried charging it still nothing. suggestions???
771010
I bought mine in February, had the same problem and called. Customer service was great. I received a new one not long after I called. I would recommend hitting the reset button and if that doesn't work, call Customer service.
771011
I have found that the power button on this tablet is somewhat sensitive. I often have to push that button multiple times to get the tablet to power up (this is the only drawback of this tablet I have found). I would try to turn on the tablet by holding the power button in longer than normal. And keep trying.If it won't turn on after doing that, then I would contact Digital Reins. They have great customer service.Good luck!
771012
I returned mine. Had trouble with it freezing up, laggy touch screen and playstore wasn't installed.
1324302
My sony tablet is fully charged & I have done the reset button & have tried doing the power button & volume button at same time but nothing happens.
1547036
I have gotten no satisfactory answers myself and I am not really happy about it. I can't charge the tablet. Any ideas?
1956173
You may need to do a hard reset. There should be an access point in the bottom (usually pin hole sized). Keep in mind there are several version of the tablet so the re-set may be different on yours. I've had mine since September with no problems. Not a fast tablet and it can be buggy, but it was cheap and serves it's purpose.
64274
I Think the problem is Not you but the Tablet, I had two for Christmas and they both were sent back. They would not hold a full charge, they would turn off when using it, Nothing work right. I think they are just Very Bad tablets.
2213314
Dear! Stephen J. if your son tablet stop working you should contact the company that you bought from i know my grand daughter tablet did that a couple times i really think it`s got to do with some app that you down load from play store some app`s form play store so what i did is down load avg from the play store it well scane the app to make sure it`s safe sence i did that it don`t shut off nomore
2067371
I bought this as well and I can't get my tablet to work on it either. It has been sitting, unused since the day it arrived. I contacted the seller about this issue and they told me that I might need another plug for it to work. I would have expected this item to be in working condition, not have to spend more money to get it running. I wish I could help you more with this issue, but it looks like we bought a nice case with a keyboard for decoration.
1834259
what you should do is,,1. un-plug it and reboot ur tablet,,2. turned the power off,,wwait about 5mins ,, 3. power up ur tablet ,,if not fully charge ,,4, plug the charge in ,,and see the indicator ,,should show charging sign,,5. if it doesn't it mean ur charging port is defected !! 6. the charging port is very sensitive ,,by forcing and wiggling it a lot ,,you may have damage the charging port ,,
1979405
As of today, I would not have given this tablet such a good review. My nephews tablet is frozen/locked and it won't do anything at all anymore. Also, I've noticed that unless the charger is held in a certain position, the tablet will not charge properly. I've decided to spend more money on a nice one for my son as a gift for Christmas this year rather than keep trying to get this one charged and working properly. Very unsatisfied with these tablets now!!! Good luck getting your app to work and I sincerely hope your tablet works well, it's not a bad tablet for the price but you definitely get what you pay for!!
645468
We couldn't either. If our tablet was fully charged it would turn on sometimes, other times it would not
1721628
Try the reset button on the back. These tablets are pretty terrible. All kinds of problems with ours. Good luck
783153
I am a bit confused. Can someone please explain the issue? Does the tablet stop charging for no apparent reason, or does the USB port get broken. Or do both issues seem to happen do different people. When I first heard of it, it sounded like the USB port was breaking, but then one respondent says he fixed the issue by letting the battery run down completely.
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
2203295
We just had a similar incident with one of ours. we just let it run itself down till there was NO battery life left. I almost threw it out because I thought it was broken! I decided to charge it one more time to see if I could get it to work and it had reset itself and came on and worked properly. just let it go till it is dead dead dead and then try recharging it and see if that works
619677
I had the same problem. The reality is it isn't a very good tablet. You buy a 99 dollar tablet...you get a 99 dollar tablet. I had mine for 5 months and it stopped taking a charge. I learned my lesson.
274417
Mine turns on all the time. Not sure what's wrong with your tablet. I would return it and get a new one
2025208
We have the same problem. I was going to try to find someone to salvage the tablet due to it quitting not long after we got it. But finding someone to replace the screen has been the biggest problem. Even custom shops have not been able to do anything with it. If you find anyone, please share. I wish you luck in your endeavor.