I get a persistant error message when trying to print. It prints a half page and stops. Any ideas on how to make it work ?
759998
They work fine on my Brother HL2240, perhaps you should try sliding the color tab on the cartridge, near the roller (on the right corner), a few times to clean it and see if that helps. Other than that, it may be printer malfunction. I use generic cartridges for all my Brother printers without any problems.
759999
Your printer is probably not recognizing the generic cartridge because the printer manufacturer wants you to buy the OEM cartridge. Go to the internet to see how to reset your printer.
819426
I am sorry you are having this problem. They are very handy little machines; the one I had before this one lasted almost 15 years. It sounds to me as though your machine is broken. As long as you are pressing the button marked Print, you seem to be doing everything correctly. You need to return the machine. Sorry I could not be more helpful.
1315154
When the printer will not let me print due to color ink (yellow) being low - I am able to change my printer preferences to print in GREYSCALE and it works!!
1166592
Contact me first by email -- dave@birley.org, and let's find a mutually convenient time to talk. As my printer and my phone are close together, and I use my printer daily, let's see if I can duplicate the problem you are having, and then we can work it out. Although I am an old retired dude now, I have had 25 years or so of tech support experience with a number of pieces of equipment. Obviously old retired dudes help folks for the fun of it, and not for money, so I am at your service!
1496418
I have the same proble. Epson has sent me 2 printers. tells me it's a hardware issue. I know it's not. the printer does exactly what yours is doing. any resolution? Glenn
905771
Oh, thank god, this worked for me as well. This was driving me nuts. I had just bought a replacement large black tank and all I'm trying to print is text, but it wouldn't work because one of the photo tanks was out. (And I couldn't just buy that one, would have had to buy the pack of all four colors for $60)... I was about ready to just buy a new printer!
93745
It has to detect the cartridge before it can print. You can try removal and reinsertion as well as resetting the printer but if that fails all you can do is use another cartridge.
1437772
Up to date drivers is a good idea. Also, when you click on "print", a square menu comes up. Make sure the right printer is identified and then click on "Properties". then on the tab titled "Main" if you are not already there. You should see a line of pictures suggesting draft, text, etc. Click on "Text and Image". That should work. I had to specify with each printing for a while, then it got the hint that I wanted text and image.Good Luck!
1624387
I am not quite sure, because my printer is having some problems. And I am not sure as to what is the exact cause with the printing. So, I don't want to steer you wrong, ok.
541415
try rebooting it by unplugging it for 30 seconds then plug it back in and start it to see see if that helps. Part of the problem is that when it jams all the way to the left and is not accessible because of the cover it is under, so you can't do anything with the printhead or the cartridges.
1306152
Well, I took out the Color Ink and the printer just sits with an error message. A color ink cartridge must be in place. The only thing I can suggest is to let the color cartridge run out of ink, then choose a "faxable print" option in the program if it's available. You can try the greyscale option, but I don't know if the greys use the black (lighter) or if they use the color ink. If you already own this printer, play around with these options. If you HAVEN'T already bought this, try a different printer. If you do A LOT of printing, you may want to consider a LASER printer. The BLACK ONLY ones have become quite affordable and the toner roll lasts a very long time.
1158401
Try the old toner and drum. Do they work? Make sure you have pulled the strip that released the toner into the unit, some do not have that requirement. If none of that helped, maybe the laser failed or other electronics. Could even be a software or driver issue, can you print a test page?
1486772
Try reloading the paper and add more if there are less than five paper left then press menu and print again. Check also if the paper is at the bottom of the slot. If all fail, the feeder is the problem.
1815884
I am having the EXACT same issue - jams after printing the 1st page. Called EPS customer support. They were nice, polite, and are sending me a replacement.
1700074
You're not particularly clear on exactly what isn't working. For example, does the button not respond or does the page come through without anything on it? A good debugging step would be to see if it prints in black/white and gray scale. Then you would know it isn't in the cartridges. Another potentially stupid suggestion...have you tried googling the specific problem to see if others have already solved it?
1717350
Can't help on that, because I have a hard time making it work period. I have Windows XP, and it worked well for awhile, then started smearing, fading, skipping and otherwise giving me trouble. It still looks beautiful as a piece of furniture, though; I'm too "thrifty" to pitch it. Tried to have it scan a page an hour ago and it refused. I don't print very often, so the ink cartridges refuse to obey the printer, being dried up. With all the time I spend trying to get it to work, I could write documents in long hand quicker. Best of luck to you, Tom! George Strella, Tulsa
396040
Why won't printer print in black. Cleaned heads several times and nothing helps. All ink cartridges are over half full. Colors print great, but black won't print. Not an answer, the same question as asked before. Can't find answer to question someone else asked.