I am not getting any results when using this. Just an "E-3" error message. It has happened 3 times now. How do I get help with this?
777731
An E-3 means that you either didn't get enough blood on the strip (it has to wick all the way to the top of the translucent piece) , the strip has been used before or it is too old.
777732
I was getting that at first as well, a lot. It has to do with timing. Now I put the test strip in first, let it start cycling. Prick and get a blood droplet ready. Once you see the drop symbol flashing on the meter then add your blood to the strip gently, just enough to fill the little groove. Then it'll give you a reading.
777733
Just a minute, let me go google it for you. "On a true track system, E-3 means that the test strip in the machine is expired, oxidized, used, or defective. Replace strip and try again." Try not leaving your can of strips open. That, or the strip may be expired or somehow bad. If it is the strips that came with the device, they could be old. New ones are like 9 bucks for a box of 50 on amazon. http://wiki.answers.com/Q/What_is_a_True_track_smart_system_e-3_error
777734
Make sure you are holding the test strip perpendicular to your skin. If the strip is at an angle, you get blood on the front or back and it will not read sample.
13393
i actually have no idea, i've never gotten it to work because it times out before it can do anything for me. They don't have a website to look it up anymore either and almost no help is available unless its from someone who's actually gotten it to work...
2197734
Yes. Tried it on several computers - same problem. Not an uncommon problem.
961062
Hi there! I've used this item. What is the problem that you're experiencing?
720327
FINALLY! Let me check over the weekend. It was an expired cert in the ask client (I think OEM went under) be cautiously optimistic but wait for a post. Thanks for the indirect heads up btw
1263956
I too have one of these that has the same problem. Seems like Olympus should do something about this problem as it seems to be more common than one would think. I have cleaned mine, blew it out etc and nothing works. Just keep getting the zoom error. I agree that their diagnotic check is way too high. Maybe a class action suit would take care of our problem??
440993
Exact same thing happened to me. It works about 50% of the time. I can't tell the difference between when it works and when it doesn't - just seems to be random.
1183561
Not sure, but ensure that you press the "clear" button and try it again. I have three of these and have never had any problems.
791974
HI,Robert! &gt; &gt; Could you tell me why do you return the Autel (AULMD801) MaxiDiag Scan Tool ? &gt; &gt; &gt; Best regards &gt; Juno &gt; &gt; ------------- End message ------------- &gt;Yes Juno, The Autel (AULMD801) MaxiDiag Scan Tool would not make a connection to my truck (1999 Chevy K1500), the connections were tight and the truck battery was fully charged as indicated in the troubleshooting section of the book. I used the software provided with the tool and it would not update or upgrade or any thing. Than I went to the website listed on the Autel case (provided) (www.auteltech.com) This tool was not listed on the Autel website. But look at this website who says: http://www.maxi-scan.com/maxisys/2-autel-maxidiag-pro-md801-MS006.html NOTICE: MD801 have stop production,and autel don't provide update for it right now, we suggest you to purchase the upgrade version/Substitute:Autel MD802. and here's some comments on this website: http://www.amazon.co.uk/product-reviews/B005KXL5EC
1803933
Who knows! I have the same problem. You would think their instruction pack would give this information or have it on their website but all you can do is guess according to what other reviewers say. Piece of junk!
992612
Me too. Just had a 1271 not be recognized. Grrr... So far all else has been well. I'm sure I've gotten my $50 worth already, but it's still frustrating.
789101
Yes! In fact, I can't make it work now. Am going to go on their site and see what help they can be...did you get this resolved?
2228535
Same experience, have tried everything, nothing has worked. I very much regret this purchase.
347498
I had the same problem. I read and followed the instructions. I tried them a second time with the same results. I sent a complaint but did not receive an answer.
1753432
Good luck...my devise worked fine about 4 times then crapped out...guess we both got duds - or maybe the merchandise is just not as good as we had hoped it would be. I will NOT order this again
978539
I am having the same problem...brought it back 3x without success...also temp guage not working properly either
586276
I'm having the same problem. According to the instruction, it should show up on My Computer as E, but it doesn't show at all. I've contacted SanDisk support for help, but if they can't help me, since I bought it on eBay, I'm going to be stuck with it.