Is the paddle suppose to turn? But the paddle doesn't turn, is it suppose to?
769382
The paddle doesn't turn, the bowl does. Make sure that the bowl is compeltely frozen. I keep mine in the freezer all the time, so it's always ready. The first time I made sorbet it didn't set either. The next time I tried it, I kept in in the machine for longer and it turned out great. Perhaps you took it out too early?
1812402
We bought two in May, open green tap, aligned paddle, snap green tab in place to lock. Never had a problem with them moving after that. We love them.
1080828
This is gonna sound dumb, but are you turning it the correct direction? You want to turn it counter-clockwise, until it becomes harder to turn.
1812403
I have two of these paddles and they work perfectly! Perhaps yours is malfunctioning and should be returned?
2048500
Yes this paddle is easily adjusted on the fly after the initial set up. Great paddle I have had it about three months and love it. BTW, the initial adjustment requires no tools only a trust if the level to tighten it loosen the grip. I highly recommend this paddle.
1768298
You are supposed to turn the blade, but it gets stuck. The whole thing does not work - don't buy it. I returned the one I got.
719043
Yes. Great paddle. The rubber on both sides are super sticky. The carbon layer is stiff and makes paddle lighter than my older paddle. Good for spin, control and power.
1668952
There are two metal plates under boat...these detect water. no water no go...we've had this be a problem in choppy water FYI.As for turning, Can't say but there is a trim knob that could be skewed way to the left or right. Good luck.
2229688
Look at the bottom of the paddle It has a little bump on the part that fits into the bottom (you may have had it upside down) The paddle turns around and rubs the sides of the container and scraped the ice cream off the sides it doesn'tAgitate, but only turns one way. I put mine on the wrong way the first time I used it. Be sure to secure the top onto the bottom before turning on the machine....there is only a little notch that it hooks into on the left side of the machine as you face it. Be sure and try the strawberry ice cream in the recipe book It's awesome
1444647
Yes, mine did. There's a switch on the side that will lock it in one position and not let it rotate. Maybe you accidentally moved that. Good luck with it.
2032829
No, it should not be as it is not designed to be turned; thick paddling is on the top of individually pocket springs.
138653
Whether the switch is 'on' or 'off' it appears the same. The 'off' paddle must be pushed to shut the equipment off. I guess to answer your question, the 'off' lever is down when the switch is 'on'.
1500823
Make sure that the bowl is seated properly as well as the handle. There is a switch at the back, I sometimes forget to switch it on, then you will have the digital numbers come on, once that is done the paddle should turn. I know originally I had the same problem and though the item was defective, though it had been packaged badly, looked like a return. Amazon is so good about standing behind all they sell, so I did get a replacement. I love it.
1786696
Sorry it took a few days to get back to you. The swivel only works while you are connecting 2 male hose connections together allowing a connection to be made. When it is attached, it will not loosely turn, it takes a good amount of pressure to turn or swivel it. Hope this helps ...
2228029
It is difficult to turn and change the pressure settings. I just make sure that I'm holding the head tightly, it does take a little bit of strength to turn and I've worried about breaking mine but once it gets going it moves pretty easily.
708951
Do you have the correct propeller on the motor? If not, it thr motor acts as if it's working in reverse.
101832
This problem could have multiple causes. The propellerr shaft could be spinning in the propellerr hub without turning the propeller. The lower propeller drive motor may have failed or it's drive gear not properly engaging the larger gear that it is supposed to. Least likely would be the control circuit board. Since you have already given it a good looking over, I would return it to Amazon and ask for an exchange.