I have just replaced the battery but it is still not working. Might work for about 5 min. The red light is gone
762244
Francis, I wish I could help. I am not very "techie". I have had my Sony for over a year---with no problem.
762245
do you leave it plugged in always to recharge as you are supposed to? and on the charger never had a problem and I have 2 of them.
762246
This was purchased for my Mom. The battery is specific for the headset and rechargeable. Always leave it plugged in. Perhaps you have the headset sitting in the charger backwards? When the headset is placed in the charge, red light comes on. Hopefully this helps.
762247
Is the base plugged in? It does have to charge up fully. We haven't had any problems with ours.
1648482
Go to Walgreen's buy a new battery (5 bucks) if that don't work the thing is dead.
261619
Heyy, try using just a regular battery. Positive is red or with a code written on it and negative is the solid black. I tested all before installing and only one didn't work. Hope this helps :)
2203295
We just had a similar incident with one of ours. we just let it run itself down till there was NO battery life left. I almost threw it out because I thought it was broken! I decided to charge it one more time to see if I could get it to work and it had reset itself and came on and worked properly. just let it go till it is dead dead dead and then try recharging it and see if that works
1772609
Touch one of the red wires to the battery's POSITIVE terminal, and touch the other wire to the NEGATIVE terminal. If the light doesn't come on, switch the wires and see if that works. If it still doesn't come on, send the lights back and get your money back.
23667
Hi Roy, I bought two of these items and neither worked. I even bought new batteries thinking that could be the problem. I had to send them back for a refund...
2143977
Yes. I replaced the battery and let the battery charge overnight, but the next day, the light was still red. I had to wait until a convenient time, then I turned the UPS off and on, and the red light stayed off.
1314528
Hi there,Did you tap it gently five times? That usually does it for me. If it still doesn't light up when you do that, it could be the battery, I'd try changing that next. (Be careful to get the clip well inside its little groove before you replace the top), if that doesn't work, I think I'd call customer service. I'd probably call them anyhow, and ask them to send you an additional battery. You should have received two working batteries with a new item.
638997
It must be broken - if you put new batteries in, should work. Contact seller.
284907
Mine only work for about an hour . I contacted the seller an he replaced it. Very good to work with contact him.
1785600
I would take the battery out...let it sit. Then after 5 minutes put back in and see if it works OK...
868477
It's no working this battery it's dead already please help me to find what to do
2088736
There should be a little red light that turns on and it flashes until it goes solid that means its ready. If the light doesn't turn on and it doesn't get hot then it doesn't work. I would send it back for a new one. There should be a warrenty.
1726199
My red light went off after 3 min. of charging. I can't tell if it's charged or not...
468008
Same thing happened to me. I put the battery in, it showed the red light blinking. I tried to turn it on and the phone lit up but wouldn't turn on. I let it sit charging for 30 mins and the red light was solid but when I came back to the phone the light was out and now the phone does nothing. Don't know where I go from here...
1079626
Sorry but you have to test The circuit maybe The battery is dead try with another battery. Mine is weak it only light 3 hours.
963384
I am not sure why this is happening but I would remove battery, wait a minute, replace and turn on again. This has resolved issues for me on the past.