I ordered this item and one of the rubber caps on the tiers was missing when it arrived, how do I get a replacement?
748295
just put a dab of silicone on the end. i really don;t thnk you will find parts available,the item is cheap and replacement parts are probably not available.
748296
I think you should contact Amazon either by phone or email and tell them you need a replacement.
1988811
You should be able to contact them and get one. I was able to order the parts I lost.
958180
Klein has decent customer support; you could contact them. Or, order replacement parts from them directly: http://www.kleinconnection.com/replacement-parts.html
1352092
Just write to their customer service asking for a replacement. Give your original order number and address wherea replacement sshould he shipped. They are pretty good about it.
2115219
Although I did not have this problem, I would suggest calling the seller and they will likely mail you the missing part.
462648
According to the papers all you have to do is contact support and they will send you a free replacement. Ill try to post a pic of it on Amazon here soon.
1559278
If they were missing from buying new contact the company. If it's because you bought it second hand, try eBay and amazon. They have replacement parts for this model.
1992076
Well, please make sure that the rubber stopper is securely glued for new orders. I wish you had checked mine before you shipped it. Thanks for your response.PS: You could add a heavier rubber piece or have a molded plastic stopper that has a soft edge to it.
2274449
Mine came with no caps at all. Having to source those locally, or trying to at least.
1238205
Mine also came in the tube. If yours was missing or you misplaced it I would contact Twelve South for a replacement.
1224370
I looked online and I did not see anything regarding replacing just the cap, maybe call Brita at 1-800-24-BRITA to see if they can help you?
1019947
I have no experience with purchasing a replacement but I read on their instruction manual it said you can order the replacement parts, the rubber things, from them. It's available
1257038
the instructions for mine came with the item-if yours is missing I would contact the manufacture. they should be able to email it to me..
1642153
You should be able to match up the old one at a local hardware store with a replacement. It would be where they have the rubber o-rings.
1626096
I was unable to get just the tray replaced when mine came the same way. Go to the site where it was purchased (mine was Amazon), tell them your problem. They will email you a paid return sticker. Put it on your box and return the entire unit. You should receive your replacement soon.
1110426
I bought this same one at a store and it came with one. I would contact them.
1066011
To contact Supreme by phone, call 732- 226- 2898 Ask for extra spare parts also so that if it happens again. I ordered this last week and they said they are sending. Not received yet, but it is good service.