Does this product come packed to keep nematodes cold?
760943
No! Mine was packed with a tiny "cold pack" the was inadequate to maintain the proper temperature.
760944
Mine had a chill pack that was shipped with it. I would still liked to have seen it insulated as I can see it sitting in the sun in the delivery truck with temperatures easily exceeding 84 degrees F. I threw the chill pack out so I don't know if it was a chemical endothermic type or not. If it was just frozen the latent heat of formation should carry it through one session of high heat early in the journey.
760945
Yes. But care should be taken to order in cooler months. Mine had a cold pack and styrofoam peanuts.
760946
no, package says they are viable up to 84 deg. time in transit is only 2 days with standard shipping
760947
Mine came with a cold pack, but it was melted by the time I opened the package. It was sitting on my porch for a couple of hours on a 90deg day. I contacted the seller and they said try it, if it doesn't work (nematodes died), they'll take care of me. So I sprayed. This was 3 days ago, so I'll report back soon.
1188543
Ice packs are not included when your order is fulfilled by Amazon and are included when fulfilled by merchants listing offers to ship with ice and the buyer sees clearly the ice pack is included when making their purchase. More importantly, however than the question as to whether the product comes with an ice pack or not is the question regarding necessity of an ice pack. It's significant to note that while many buyers of Klaire Labs probiotics insist these products require refrigeration to ship, the manufacturer does not. The manufacturer reports in their summer 2011 update on probiotics; "At Klaire Labs, we conduct real-time stability studies on all our probiotic products to assess their long-term viability at both refrigerated and room temperatures. Data we've obtained from independent laboratory tests indicate our products maintain a relatively high degree of stability at room temperature for up to five months and then gradually begin to lose potency (see graph below). This suggests that while our probiotics require refrigeration to maintain viability over time, they do not quickly die off at room temperatures. Products may be taken out of the refrigerator for weeks or even months without a significant loss of viable organisms. Products shipped to customers with cold packs also retain excellent viability even if the cold packs are thawed and the product no longer feels cold to the touch at the time of arrival. To further ensure the potency of our products, we routinely formulate with "overages" so that even small losses of activity that may occur during shipping, handling, and storage are insignificant."
1723132
Mine has never come with a cold pack. I just put it in the freezer when I get it and it always works just fine.
1893045
No...no ice pack so I called n they gave me the answer that it is refrigerated until shipped...but I live in the desert ...Also sat in my outside mailbox for a day....bottom line its better if u buy at store...
1013947
Dear Stacey, We ship all probiotics with an ice pack. However, in accordance to the manufacturer's shipping policy, the ice packs will not remain frozen. As long as the probiotics are shipped with a frozen ice pack, there potency will be maintained during transit, even if the ice pack is completely warm and thawed upon arrival. Please contact us with any additional questions. THDV Staff
1935998
If you can purchase an insulated box from them. I ordered mine when the weather was warmer and they were sent open to the air in a net bag. Worked fine then but I am afraid they would freeze now. It took about 5 days to receive.
1989708
I have ordered florastor which is the same product and they did not ship it refrigerated. Apparently, it does not need to be kept cold.I am no expert however.
673121
According to several of the reviews, it is NOT shipped with a cold pack. Bummer.
420588
yes. But they don't come in the mail with a cold pack. This medicine needs to kept cold.
999471
they absolutely do not pack w/ice. not only that, but i had a quality assurance issue. my bottle contained an empty capsule & a crimped half of another capsule. the company said it was no big deal. i paid for the quantity on the container but received less. i'm dissatisfied w/this company. i have switched to garden of life RAW probiotics. they contain much higher amounts of bacteria but they are also NOT shipped on ice. good luck.
530054
Yes, they were packed in an insulated container with ice packs. They were cold when they arrived and I could have drank them right away, but decided to start my cleanse the next morning. Be sure to put them into the refrigerator as soon as possible.
1776589
Jessica,We ship this item with a free cold pack, I am not sure about Amazon or other sellers if they do.
309681
Ordered the same variety of probiotic through Amazon and, similarly, it arrived without the benefit of a cold pack. However, (a) I ordered it during the winter, (b) the package was chilly to the touch upon arrival, and (c) the probiotic works as advertised. If you're concerned, return it and insist that your package be sent in a refrigerated condition. Otherwise, try it and see if it works. For my part, I intend to lay in a several month supply supply before the weather warms up, thereby avoiding the whole issue.
2055286
No, they come in a large plastic bag. I suggest keeping them in a cool area or in the fridge.
88217
No. These products are room temperature stable and are not shipped in cold pack.
53586
Thank you for your email. We have previously been in contact with the manufacturer and they have reassured us we do not need to ship this item with cold packs. They have tested this product, and a short period of time out of refrigeration did not result in loss to potency. Once you receive the products you will simply need to store it back into refrigeration which will help prolong the shelf life. The products are stored in a refrigerator in our warehouse until the time it is ready to be shipped. I hope this answers your question. If I can assist you with anything else please let me know.
277849
No, I ordered several times from different vendors via amazon and first two times it was sent with an ice pack, last two times I ordered, product arrived hot and I was unable to give to my son! Called company and they told me unless, ordered from a physician's office, these so called vendors should not be selling this product and the company is not Liable for how long it has been stored or shelved without refrigeration! We have no way of knowing! I would not recommend, better to be safe than sorry!