Horrible experience with e-filing! checked state to download for 1 of 5 returns and now can't get rid of state for Washington state residents
777928
Maybe try uninstalling and reinstalling the software? It's a simple but often effective solution for some glitches. If that doesn't work, I'd contact TurboTax directly.
1010441
I bought a download of the software from Amazon. I know that you can do more than one return, but I don't know that you can do multiple downloads to other computers. That would have to be determined by Amazon. I didn't actually get the program on a disc.
1533688
If your question is "can you down load 2009 state using 2015 Turbo Tax", I don't believe so. I would call customer service at Turbo Tax (Google their number), to get assistance with that.
2153950
TurboTax does not support the forms for non-resident filers. Return the product for a full refund. Bob Meighan VP, TurboTax
168064
Do not waste your money. Need I say more! Purchased the online upgrade CD not the download. When I got it it did not work on three computers Running W 7 64 bit. Had to Install manualy and Thank God I only tried one and did a backup before i did. Still did not work, Hung up, freezes, would not upload media etc. Downloaded patch and got worse to the point of the dreaded BLUE SCREEN. SCARY! Sent it back asked for refund and got refund two months later after several emails. So, decided to try a STORE Bought version $80.00 thinking perhaps it would be better. Installed just fine but media took forever and still hung up and frezes. So thru it back to. I have been a user of FTM and a subscriber to Ancetsry since 1993. This is the first time a software has had so many issues. One more thing, did not see much difference between 2012 version and new version other than it is more color coded which you can do that with 2012 and you still can only sync to one computer. So will wait till they come up with more patches or a better software.
1710663
Same rhing happened to me. As far as I know amazon won't take it back. You could call microsoft at 18004myxbox.
1282080
Yes, it includes 1 personal state download, and unlimited business state downloads. Problem is only with business state reurns in that they can be downloaded but not efiled. Personal state can be efiled if you want (for extra charge.)
1451905
Had the same problem. Quit using it and went back to using the 2009 version. Sent three days with quicken support with no results. Demanded money back an got it less sales tax.
1686844
TaxCut does offer state e-files, but you need to buy the correct version of the software, which costs a little more with state e-filing. Check the package material and then go to the "update" section, hunt around in the offered state updates until you find the correct one WITH e-filing. Also be aware that states get updated when they can be, not all at once, so AZ might not be available yet, when others are. Patience is a virtue. Dave S.
1742574
there are a lot of online sites that are willing to help but the things are junk. if you can get your money back do it!
839513
I had the same trouble, contacted Amazon, and I was given a phone number to call for assistance. I never got through, never received a refund. When it comes to this kind of service Amazon Stinks.
696488
From the complaints I've heard I'm wondering about this as well. But they seemed to have a launched an online version. They may have gone to services from the web. I'm not sure if it is intended as a full replacement, but I wonder what it means for me as I have my records from 1999 and want to keep it intact.
1016804
I do mine and I do my parents also. I efile mine. My parents do not. I have not tried to efile two returns. You can do as many returns on one turbo tax purchase as you need to. It even save the files separately
270202
I have been using Tax Cut for 4 years now. How the states have worked in the past is you get one state if you buy a product that includes the state. You can do as many state returns as you want for that state. For example, I live in Virginia and I can do my return and as many friends returns as I want on the software as long as they are in Virginia. My family lives in Kentucky, so I have to buy an additional state for Kentucky, but I can do as many as I want with that state. The e-file fees are separate. You have to pay those fees for each state return e-filed. If you paper file, there are no additional fees for the states once you purchase that state. As far as the federal e-file is concerned, you can use the 5 free for any 5 federal returns that you e-file - doesn't matter who they are. Hope this helps in clearing some of the confusion! Overall, I have been very pleased with the software and will use it again this year.
567053
I previously had to do an amended return with Turbo Tax and since I keep all of my disc's, I did not have a problem. You may have to input all of the original data into the 2013 version and click on amended return. Good Luck
38149
Unfortunately the publisher of Checksoft does not seem to provide easy access to technical support, and as I recall, it's not free. I would call them or email them. I took a quick look at their website, avanquest.com and found a link to this site which they identify as a place to find support forums: http://www.softcity.com/contribution/question? Frankly, at some point it might just be easier to buy a new copy. If you do, download the latest version from Avanquest as the boxed versions available online or in the stores is often older versions that are not compatible with the latest release of Quicken. Wish I could be more helpful.
1165114
Yes, you can use it for up to 5 federal e-file returns. All state e-file returns cost. Check with your state. Some offer free returns by going to the state website and filing there.