I purchased the above product for my husband for Christmas and it has stopped charging. What could be the problem?
765508
Could be charger or charging port. I had one that did the same thing from abuse. Send it back since it's still inder warranty
765509
It could be the charger. The headset is very particular to it's own charger even though its the universal port. If he's not using the original charger try that. Otherwise I'd be calling the manufacturers. Good luck.
765510
Nevet had that problem. I have had two of these units and the only pronlem I have had is after about 6 months people could not understand me. Sorry I could not answer your question.
765511
Check the power port and make sure it is not bent and that the power plug wires are not torn, try the adapter for the mobile plug.
765512
I have no idea. But I had to deal with Blue Tiger customer service for other reasons and found them very helpful. I suggest you contact them.
765513
I don't have any idea what could be the problem but i would contact blue tiger directly they are very easy to work with about getting a replacement
2163829
I'm not sure I can help you, my charger is working fine. I might make suggestion to be sure the micro usb is pushed all the way in, other than that I can't really help you. I love mine and am thinking of buying another.
1937103
I had the same problem. My first attempt at solving it was to order a new charger from Newton. It seems to have solved it for now, although now I have to keep is continually charging to keep the charge level in the green area. I'm not sure why.
763600
Mine is doing the same thing. Right out of the box. Not sure if it's the charger, the battery or the charge port. Neither USB nor the main adapter charge it at all.
1652569
I haven't experienced that problem,may be a short in whatever you plugged it into. The only problem I have is it don't stay charged for very long other than that I think it delivers as advertised .
748992
Try a different cable, or a different charger, maybe discharge it completely and recharge.
906931
Could be a lot of things. Most likely, if you have the original charger, it can not be working properly as well. Replace it with one that has a good rating.
292901
Had a similar issue; it had to be replaced. Based on what I was told when I called them, the initial batch of these went out with this sort of problem. In my case, while it still worked, it would no longer charge and was not recognized by the computer's USB port (I tried it on several different computers). As I recall, mine did not have a model number on it, which was their indication that it was one of those in the first batch.
1628279
Yes. I have the same problem right now. I don't know if it's the charger or the battery. I don't see a solution to your question here. Did you find a solution anywhere else?
771604
There should be a little blue light that comes on on the bottom that let's you know that it's charging. If the light isn't coming on, but it's charging maybe it blew out? Otherwise, I'd contact the company. They're really approachable. :)
1800618
I would return this product to the supplier. If it is not recognized and does not charge, it is useless. Amazon's guarantee should solve your problem.
384270
Its probably charging. I believe you have to allow it to charge for quite some time before you can really use it.
235320
I'm having the exact same problem. Although my charger was somewhat inconsistent before it died completely. (For about a month the light would come on on the charger about 3/4 of the time when I plugged it in.)
1232746
I have had no problem with mine charging. Perhaps you have a defective unit. Mine is now around three months old. Good luck, Earl
448894
I think you must have gotten a faulty unit, mine lasts for at least a week on a full charge. I would contact support on that.
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.
184140
Must be defective in some way. I would send it back. I haven't had any problems charging mine. It charges fully and I am able to use it without it being plugged in for at least a few hours.