I don't think the button is working on the headphones i received, because I can't answer the phone or hang up any phone calls.
776050
All buttons work on mines includling call wait , volume. It may be defected
1436302
I guess you'll have to let it run out, and then recharge it. If the problem persist then something is wrong with the headphones.
1629400
You have to change the volume from the phone. You can only stop and start from that button.
1401782
I had a few problems at first , but once you pair , your phone to head set you answer and hang up from headset , make sure red light is off and blue light is flashing. hope this helps.
789212
Either the volume is turned down or the ear phone jack is busted. Or your earphones don't work.
165503
It didn't work for me with my iPhone. Yes I could hear music, but the button did nothing. I couldn't pause, or answer calls. Also if I answered manually the person could not hear me. The SHH8006/28 model worked for me.
2046557
I have no idea but that sounds like a problem with your phone not the headphones. My only guess though is that somehow the mic on it is activating Siri and changing the song when you talk or something
156077
if you press just once, they are "privious" "play/pause" "next" "mode"(I don't know what this is). If you press and hold, they are "volume down" "answer the phone" "volume up" "connect".
12850
I would say try to call them. My JBuds were great then one day they just stopped working.... O_o I called in, explained that they don't work and they shipped out new headphones the same day. I've never dealt with better customer service, no dumb questions were asked like "Did I cut the wire or chew it" (Sony customer service lol) they just sent it out. I could have gotten lucky but who knows, call them at 1.866.358.6640 and good luck.
1274151
There is a echo and the caller can't hear me, I not selling this item trying to get my money back or some money back.
1508784
I didn't make any calls when I got it. I only could use the home button I don't recommend this product I know but if you spend more you will get something better and it will last
1103334
Unfortunately mate, the headphones did not work at all !!! Sorry to say but I have not been able to use them at all.
1487112
Swap/verify headphones, check all things and visually inspect anything you can including wiring or soldering or anything that would look out of place or worse, missing. Then make sure all levels are turned up. None of that works yours is broke.
1143491
I am listening to these headphones right now on my Lenovo. The button however does nothing in the computer and my computer has a separate jack for Headphones and Mic so the mic isnt working the way it does with my phone.
1244538
Have someone call you, and as it's ringing, adjust the volume button on the side. Make sure the phone is ringing while you adjust it.
1089235
Having the same problem with our phone. Caller can hear us but we can not hear them. Not happy with the phone.
449806
The button is used to answer calls and make calls. It does not control any music functions on cell phones