I have mine set up where it definitely gets at least four hours of sunshine, yet it still never turns on. What am I doing wrong?
754352
There are a couple adjustment knobs under the cover on the left end. You may have to experiment with the settings. Also, out of 3, one unit I had was bad. It too complaints to Amazon before I got a refund. The other 2 units work great in all weather.
754353
I couldn't tell you... but mine will charge even on cloudy days. I'd say yours is defective.
754354
It might be a faulty unit. Contact support and they will help you out. i had a unit that just went bad and it's being RMA'd .
1374672
It could have gone bad. Try disconecting and the reconecting your climate controller so it can reprogram itself and see if it starts working.
1546660
Start with a lower water level and see if that helps. The only times mine has not stayed on for several hours is when the water level was too high.
1437199
I keep mine OFF of the day/night auto adjust and keep it at 100% bright. Also I put a hood on it and that helps. Other than that, the sun will always win.
196856
Mine receives very little sunlight (morning) and is doing well !!!!! Hope this helps
332136
Nothing, you have to remember there are not that many hours of sunlight at this time of the year. The batteries are only getting charged enough to give a short time of light at night. Mine are in full sun all day too and I maybe get a hour of light. In the summer they get so many more hours of light and it first gets dark at 8:oo or 9:00 central time, then they seem to stay lit almost all night. If you want them to stay lit longer for a few nights, remove the battery and give it a full charge in a battery charger that you plug in to an electrical outlet. I hope this helps.
1670697
Mine beeps every 30 seconds all the time. If you have several days with no sunshine at all, it's probably not recharging.
95204
I don't know but I dought there is a way to repair it. Are you sure it's getting enough sun? Sometimes I have to jump start mine, just turn it to get it going..
1562608
Just got mine today. It says it needs 3-4 hours of direct sunlight but in a cool area if possible. Other hours of diffused sunlight on top of the direct sunlight will be even better. Temps of 55-80F are okay. Fresh air is best but not a requirement. Hope this helps!
1472691
yes, I had only let it set in the sun for 20 min. then took it to a dark room and it did glow. I am waiting to see how long it will glow after a full charge.good luck
1086959
I don't seem to have this problem. I've not timed it, but I'm pretty sure mine stays on for well over a minute. Perhaps playing with the settings?
1549807
This is the section for questions, but sounds like you don't want an answer, just a replacement or a refund. Also sounds like the sun is not shining wherever you go, that might be the problem. . If you're interested in knowing more about what is causing the problem, try a couple of new rechargeable batteries and see if the bulb works. Maybe the batteries just wore out. If that works and few months later, the light fails again, then you know the recharging system is not working. Or maybe you have a prankster (or a robber?) who reset them to off.
1707664
We had the same issue. Never could get it to charge via sunlight. Very disappointing.
515314
Up to 8 hours on. No intermittant or random settings. Turns on at dusk. Have you considered a timer with on and off switching? Little on off plastic red and green tabs?
944989
I had the same problem. Ended up returning the product. Sun has to hit sensor directly which is hard to impossible.
134251
I think if you just place it in direct sunlight and it should begin to function after it charges. If it does not it may be defective. EDIT--- Just checked..there is an on/off button on the bottom of the base. Press to activate then place in direct sunlight.
1597117
Mine has been outside now for the past 3 months, of which we have had many nights of negative temperatures and highs in the teens. As long as it gets some sun during the day, the lights will turn on for a few hours at night. But the light doesn't last more than 3-4 hours.