I used this only for a year one side is not heating anymore, What to do?
438212
I answered this before, there is a two year limited warranty. Their Customer Service can be reached at 877-652-0817 for any questions.
438213
Is there anyway you can contact the seller? Maybe he/she will do something for you. If that doesn't work and if you don't have a warranty, then I don't think you can do anything else, except buy a new one. Sorry.
800046
Havent had any heating issues. I have mine for almost 2 years. I would try reapplying the thermal grease & ensure the heat sink's base is completely flat. This is assuming its clean & has good air flow.
63
Sounds like it may be the electric control unit may be defective (have a short in it) If still under warranty call Co and request new one--it is the temp control as the unit itself can tlerate heat--mine will go above 600 deg. Good Luck, Anne
339170
Mine recently started doing the same thing, after working great for a couple years. Opened it up & found the thermostat had disintegrated. Turn it upside down (not plugged in!!!) and listen for objects rolling around. If so, your thermostat has likely died too. There's no good fix, other than bypassing the thermostat - which is a home-fire hazard. Sorry, you'll probably have to trash it (unless it's still under warranty)
1226557
did you turn up the dial to maximum heating temp?.sometimes it gets turned down by error. IF it is all the way up...check the electric going to the heater...(that it is on) IF good..they it burned out....get a new one...
914856
call the company, this happened to mine and they replaced it. It has a one year warranty.
1644097
This unit has two heating elements. Likely that one of them is not working. Check the circuit breaker on both connections, they are independent of each other on your breaker box.
339169
It may be overheated. Mine did this sometimes after it was on for a long time. Try turning it off and giving it time to cool.
1854168
I would call Electrolux, my steamer is in the shop right now. It was not getting hot enough, & Electrolux had me bring it to a repair shop. Maybe they can help you?
1177357
Did it overheat? Maybe, this is the cord, plug, or even the outlet. I am not too pleased with my unit. Can't go into corners, have to use a mop to get the dirt out. Is there any warranty available?
1438798
I would contact the company and ask for a replacement if you have had it less than a year. I burned mine out by putting too much moisture into the oil and having it burn out. Bought a replacement and kept the parts from the first one.
1266924
No issue on my side. It's possible that you just have a defective unit. I would contact their customer service. They are usually very quickly to respond.
75808
Buy a good heater next time. The one I bought lasted about one year. I heard a lot of stories about these heaters and not good stories either.
103808
My machine would not heat...took it to authorized repairs station. Thee are no parts available. If your Steamer is warranted Electrolux will replace it.
1153840
Our 6 year old unit stopped heating on the bottom only (the top still heated fine). No repair shops in my area would even look at it, so I decided to open it up. I removed the 5 small phillips-head screws which secured the bottom plate, and when I lifted it up, discovered that one of the leads to the heating element had come loose. I crimped it back into place with pliers, screwed the plate back in place, and it now works fine. While I had it open, I also cleaned out a fair amount of grease which had somehow gotten underneath the metal heating plate. My only caution is to be careful not to lose the tiny washers which sit underneath the plate where the screws go. Our 6 year old unit stopped heating on the bottom only (the top still heated fine). No repair shops in my area would even look at it, so I decided to open it up. I removed the 5 small phillips-head screws which secured the bottom plate, and when I lifted it up, discovered that one of the leads to the heating element had come loose. I crimped it back into place with pliers, screwed the plate back in place, and it now works fine. While I had it open, I also cleaned out a fair amount of grease which had somehow gotten underneath the metal heating plate. My only caution is to be careful not to... » Read More Our 6 year old unit stopped heating on the bottom only (the top still heated fine). No repair shops in my area would even look at it, so I decided to open it up. I removed the 5 small phillips-head screws which secured the bottom plate, and when I lifted it up, discovered that one of the leads to the heating element had come loose. I crimped it back into place with pliers, screwed the plate back in place, and it now works fine. While I had it open, I also cleaned out a fair amount of grease which had somehow gotten underneath the metal heating plate. My only caution is to be careful not to lose the tiny washers which sit underneath the plate where the screws go. « Show Less
1845798
don't leave it in a hot area, store/keep it in a cool place. Check the cord. You may have a short and need replacement. That's what happened to me.
1845085
I had a similar issue. One side of mine had lost all power. When I took it out, the power cable came unplugged. Plugged it back in and it worked great.