The pkg was missing one of the mounting brackets, how do I obtain a bracket?
760916
Contact Amazon. They stand behind their products and shipments. Customer first!
760917
They do not charge shipping to return when an item is defective (or missing a part). I would just return and request a new order all at the same time. If you google Amazon customer service for a phone number, you can call their 800 number directly and get a "live" person to resolve your issue. Good Luck!
1006314
Mine came with the brackets (two sets). You should contact Char-Broil directly.
492804
Don't know that you can find replacement brackets, but you could simply use double sided tape to hold the strip.
1911090
the pole to the base was the only screw that was needed. i would contact the shipper. I would think they would send you the missing screws.
193612
Hi Kathy, Did anyone ever respond to your inquiry? I am also looking for a mounting bracket. Thanks, Carlos
1933815
Your best chance is to find something close to the pins. U need to take the bracket off and take it to lowes or homedepot and find either a pin or nail with similar sizes as the pin u need.
1602980
There should be holes to screw the tripod mount on the bottom of the bracket... right next to the knob. Thats where I screwed mine in
1463788
Yes, go to a best buy or a similar store and tell them your make and model and they will get you the mounting brackets you need
1007997
Contact the seller. They will probably be able to send the screws. Should have been included In the package
757757
If you received the basket without an additional bracket in the box, then they forgot to pack it in the box. This happened to me so I messaged the seller and they sent me one free of charge. Once you have the bracket, it is pretty obvious how it installs.
1407371
You should contact the manufacturer. Mine included only brackets for mounting to the wall. An adapter may be available for your situation.
83153
According to instructions manual the brackets should be incuded. Mine were not and i had to contact the seller to send me new ones. Good luck!!
41459
Hello, you need to remove the Allen screws from the mounting ends brakets and remove the nickeled plates which you will then mount to the wall. When mounting make sure the spacing (centers) between the end mounts are to the templet spec's or return it to amazon. Mine came with the brackets. It's obviously incomplete. Amazon is great with returns.
653795
Only thing I can think of is to contact the seller here and see if they offer the brackets for sale separately.
1129635
The brackets that are the feet in the photo can be rearranged to wall mount or under shelf mount. You should be able to find the manual online at Hitachi.
941774
oh, dear. There is not a mount in the package, so sorry!! You can buy it from the ASIN B00KHF4T46. I hope this help.
1095801
There is supposed be setup instructions, nails, screws and brackets. You should be able to contact the seller and have them send an assemble pack to you instead of sending the whole thing back.