Problem with losing wireless connection-am I the only one? I like this radio but after a few hours of operation it will drop the signal-I can direct back to that station or another and then the Icon for the signal turns blue or red and I have to disconnect it from the power source and leave it off for a few minutes. It will then start working again. Can anyone guide me to an answer? Thanks. Problem with losing wireless connection-am I the only one? I like this radio but after a few hours of operation it will drop the signal-I can direct back to that station or another and then the... » Read More Problem with losing wireless connection-am I the only one? I like this radio but after a few hours of operation it will drop the signal-I can direct back to that station or another and then the Icon for the signal turns blue or red and I have to disconnect it from the power source and leave it off for a few minutes. It will then start working again. Can anyone guide me to an answer? Thanks. « Show Less
263387
while the squeezebox seems to be a nice radio, i too had connection problems with it way too often. i went another route and am happier (grace mondo). no, i don't work for grace. the mondo doesn't drop connection often (very rare and it is usually the internet), comes with a remote, the battery lasts much longer, and is much easier for non techies to deal with. i'm not sure which radio is better sound quality wise, but i just couldn't deal with the squeezebox signal issues. i don't have that with the mondo.
263388
I think I may keep it. I want to keep it anyway. I downloaded the newest firmware update which is supposed to deal with some of the issues with alarm presets and lost wifi connections so hopefully this will work. The battery pack finally was just made available on the logitech web site and I really like the idea of being able to use the radio anywhere for up to 6 hours with the rechargeable battery. I just ordered the battery pack so I will just try to wait it out to see if there are any more problems with the radio.
263389
Someone needs to tell tech support about the blue circle vs the red circle..... I called tech support last Oct. and they kept insisting my router was the reason the radio would not connect to mysqueezebox.com.... I told them my itouch, my Roku radio and Boombox etc. all connected.
263390
I just purchased this radio and it has been dropping the wifi signal as well. The network signal shows blue so I'm assuming from miket's post that there is a problem with the radio connecting to the squeezebox network. Funny thing is though I have a squeezebox boom as well and it never has problems connecting like this one does. I think there is something wrong with these radios and from the reviews I have read it seems to get worse over time. I think I will send mine back as well and just get another boom.
263391
After a few months of perfect service my Squeezebox is suddenly losing its WiFi connection. Nothing else in the house is having that problem, so I assume it's this device. I've connected it via Ethernet cable, will see if this works better. I have the latest update, will keep an eye on this discussion for hints or fixes. Thanks for posting your experiences!
263392
The 99% stuck issue does happen from time to time. Just trun off the Radio (press and hold POWER), then turn it back on and re-download the FW update. It should work the second time.To verify you have the current FW version go to Settings > Advanced > Software UpdateIt will tell you if you have the latest FW version or not.
263393
I don't blame you for wanting to return it. Maybe return it and wait a few months, see if it improves.There are supposed to be "fixes" for WiFi, MySB, alarms, etc... in the just released SBS 7.4.2, but who knows.For audio quality I'd take the Boom any day! :)As for my Radio, it *never* loses connection to my WiFi (RED indicator), but I do get the occasional BLUE indicator (loses connection to MySB).My main issue is the "looks like it's playing but it is not" problem. Even then it is not as often as others have reported, for me anyway.I'm also running 7.5 beta and 7.4.2 beta so that may be why I don't have as many issues with the Radio as others, hard to say. I don't blame you for wanting to return it. Maybe return it and wait a few months, see if it improves.There are supposed to be "fixes" for WiFi, MySB, alarms, etc... in the just released SBS 7.4.2, but who knows.For audio quality I'd take the Boom any day! :)As for my Radio, it *never* loses connection to my WiFi (RED indicator), but I do get the occasional BLUE indicator (loses connection to MySB).My main issue is the "looks like it's playing but it is not" problem. Even then it is not as often as others have reported, for me... » Read More I don't blame you for wanting to return it. Maybe return it and wait a few months, see if it improves.There are supposed to be "fixes" for WiFi, MySB, alarms, etc... in the just released SBS 7.4.2, but who knows.For audio quality I'd take the Boom any day! :)As for my Radio, it *never* loses connection to my WiFi (RED indicator), but I do get the occasional BLUE indicator (loses connection to MySB).My main issue is the "looks like it's playing but it is not" problem. Even then it is not as often as others have reported, for me anyway.I'm also running 7.5 beta and 7.4.2 beta so that may be why I don't have as many issues with the Radio as others, hard to say. « Show Less
263394
My Radio has difficulty connecting to My SqueezeBox.com sometimes.....my Boombox doesn't...... I am beginning to doubt I'll be able to use the radio on my screen porch while I'm in my pool ( the reason I bought the radio )...too frustrating to interrupt swimming to mess with the radio. Last summer I used my itouch to play Pandora or my Nokia internet tablet Rhapsody App on my porch and they worked great...but I liked my Boombox and the Radio would have been simpler with it's speakers and rechargeable battery ( eventually)
263395
I bought it yesterday at Best Buy and had the same problem Janice L. Cox, M.Birch and Andrew had. After connecting to my wireless network, the device randomly disconnects, even when the rest of my devices are still connected to the wireless router without issues. Sometimes to reconnect I have to power-cycle the device altogether, or go to settings -> networking -> find my network again -> re-enter password.
1786862
This happened to me once, too. It'll come back. I unplugged mine for a while, then tried again (like, the next day) and it was fine. It still occasionally gets stuck in limbo, but it usually only takes a few minutes without power, then plugging it back in. Also, I've noticed it does this less often if I take out the Bluetooth thingy in back. There's a little cover you can remove on the back with a little USB Bluetooth receiver in it. It's tricky to get your fingers in there, but once I pulled this out, my unit started working more reliably.
474169
yea the radio works without service... I haven't connected this particular phone to my PC yet since my research showed me that the proper drivers for it haven't been made for it to connect to a PC since this company is still in its infancy with mobile devices. you run the risk of it freezing on you. if you have another device that can send the files via blutooth or access to wifi I'd advise you to wait to connect to a PC until the proper drivers are updated for this device. That one thing aside yes if you manage to get the files on the device they will work, and all you need for the radio is ear buds. best of luck yea the radio works without service... I haven't connected this particular phone to my PC yet since my research showed me that the proper drivers for it haven't been made for it to connect to a PC since this company is still in its infancy with mobile devices. you run the risk of it freezing on you. if you have another device that can send the files via blutooth or access to wifi I'd advise you to wait to connect to a PC until the proper drivers are updated for this device. That one thing aside yes if you manage to get the files on the device they will work, and all you need for the radio... » Read More yea the radio works without service... I haven't connected this particular phone to my PC yet since my research showed me that the proper drivers for it haven't been made for it to connect to a PC since this company is still in its infancy with mobile devices. you run the risk of it freezing on you. if you have another device that can send the files via blutooth or access to wifi I'd advise you to wait to connect to a PC until the proper drivers are updated for this device. That one thing aside yes if you manage to get the files on the device they will work, and all you need for the radio is ear buds. best of luck « Show Less
2018192
Happens to me too occasionally. My solution has been to do a hard reset. Power off. Power on. Reset IP address. Should get you stations. If that doesn't work I hope you'll have some other good answers that will help you.
1945110
I had the same problem at first it work great then it started to shut down it was like that for a couple of days then all of a sudden it work again try master reset on it and make shore your wifi is good in my eyes i wish i got one from the store instead i dont realy like it but the price was good so thats why i got it good luck
2129168
Is it losing connection while in use or after you shut it down and then it will not reconnect? If it has been paired with another device and that device is still active, (example iPad is in use or sleeping but not off) the speaker will attempt to connect to that device and will not connect to another until the previous device is deactivated or it's Bluetooth is shut off. Loss of Bluetooth connection can be caused by multiple devices attempting to connect, weak signal, too great a distance from source etc. I have two of these speakers and have not had a problem with either one. I use them with my iPad, phone, and with a laptop computer using an "old" external Bluetooth adaptor in a USB port. I'll mention battery state of charge too but you likely have charged it to see if a low battery was the problem. If the problem continues I'd contact the manufacturer. http://www.hensonaudio.com/index.php?route=information/contact
1648072
I would suggest you return them and buy from a different vendor, I've had mix results with MK808b's from different vendors. I currently own 3 MK808b's and they all connect to my wifi and maintain connection with no issues, I returned a couple that would connect and disconnect randomly, the wifi signal would go up and down. Good luck to you.
2165018
Your signal has been dropped, you need to reset! go on line for instructions to reset. Has happened to a me dozen of times. Many things can cause this but mostly outside interference. No big deal just follow the instructions. Mr. Carmen Mobilio has given instruction above.
193654
IDK, but mine does the same. i have problems keeping the WIFI connected all the time. it drops even though the connection in strong or excellent. hate having to reconnect all the time.
1411407
Hi there. unfortunately that is the case with my radio as well. You are correct when off it is very hard to find the power/source button. Sorry my friend. I do appreciate you bringing that up because to be honest with you, I never really noticed that. One suggestion is maybe using the remote control???I know it is a pain in the butt to find it when u need it but maybe have it velcrod somewhere close? Good luck!Regards,Erick
928751
Mine sometimes have the same problem. I turn it off for like 30 seconds then back on. If that don't work I turn off the Wi-Fi setting then back on. Sometimes you might have to restart your router tho. Hope this helps
1486633
I have not had problems with wifi. Not the strongest radio but not terrible either. I have more than 10 of these and hadn't seen an issue.
1818256
Mine cuts off (lights still blinking but no connectivity) every week or so. A bit annoying but it usually is revived by unplugging the power for a moment and re-plugging it in again). If you know of another 8 port router, let me know... I'd like an alternative myself.
425415
I have the same problem with this, as does my friend who also bought one. After we each sent one back we just figured it was a flaw in the printer and we just deal with it. It is a good idea to shut it off when you shut down for the day. It seems to stay connected for several hours before it loses the connection. I keep mine off until I am going to need it and when I turn it on it works fine. Not ideal but it avoids the frustration
325054
I bought my WRT54G router back in October. Hooked it up to a desktop running on Windows XP and a laptop running wireless with Windows Vista. Without fail practically every moth since purchase, I will lose the wireless connection and end up having to call Linksys. They do walk me through correcting the problem, but this takes an hour, hour and a half out of my day every time it happens. I've heard all kinds of stories from the Linksys techs as to why this keeps happening, but bottom line... I'm looking for a new router.
1917039
I have mine installed at our lake house, and have not had any issue with it dropping signal level. I have used it on a MiFi hot spot and our new Verizon modem without any such issues. Sounds like a malfunction in one of the pieces of equipment. Do you have another device that you could try to see if it is the antenna or your MiFi device?
710880
Your radio needs to be tuned to a station that carries the imbedded data. I lost power one time and the radio lost time and date. The radio updated over night. Provided you are tuned to the correct station it should return.