Problems turning it on We just bought this for our daughter for Christmas and after working with it for only 30 minutes, it no longer turns on. We do not have the AC adapter, but have put in 4 sets of brand new batteries to no avail. All we get is a milli-second of light on the screen and then it turns off. Any suggestions? I am a desperate, thanks. Problems turning it on We just bought this for our daughter for Christmas and after working with it for only 30 minutes, it no longer turns on. We do not have the AC adapter, but have put in 4... » Read More Problems turning it on We just bought this for our daughter for Christmas and after working with it for only 30 minutes, it no longer turns on. We do not have the AC adapter, but have put in 4 sets of brand new batteries to no avail. All we get is a milli-second of light on the screen and then it turns off. Any suggestions? I am a desperate, thanks. « Show Less
766495
I've got the same situation ...... when it did come on it buzzed like crazy and had lines on the screen , also would not respond.....
766496
My son got this for Christmas as well and we made it a whole 24 hours before his stopped turning on. It does nothing at all. We have tried regular batteries as well as rechargable ones and nothing. We will be taking it back and getting our money back and buying a Leappad when they become available again. Real shame that they felt the need to rush the production of something in time to compete with the Leappad just to make a defective product that will turn customers away from their brand. Sorry V-tech, better luck next time!
766497
I have a similar issue. Although it worked fine on Christmas day, batteries lasted for 4 hours only. Put a second set in later the same day. Screen has been flickering ever since. Yesterday, tried to turn it on and blank screen. It is still working as you can tap the screen and it moves on, however, nothing can be seen. After and 10 minutes, it seems to come on but it seems like there is a loose connection in the display. And when connecting via the USB connection, it is not recognising the unit. My problem is that I purchased the unit in US while on a business trip, but live in Ireland! I am going to contact Vtech in the UK to see if they can help. I have a similar issue. Although it worked fine on Christmas day, batteries lasted for 4 hours only. Put a second set in later the same day. Screen has been flickering ever since. Yesterday, tried to turn it on and blank screen. It is still working as you can tap the screen and it moves on, however, nothing can be seen. After and 10 minutes, it seems to come on but it seems like there is a loose connection in the display. And when connecting via the USB connection, it is not recognising the unit. My problem is that I purchased the unit in US while on a business trip, but live in Ireland! I... » Read More I have a similar issue. Although it worked fine on Christmas day, batteries lasted for 4 hours only. Put a second set in later the same day. Screen has been flickering ever since. Yesterday, tried to turn it on and blank screen. It is still working as you can tap the screen and it moves on, however, nothing can be seen. After and 10 minutes, it seems to come on but it seems like there is a loose connection in the display. And when connecting via the USB connection, it is not recognising the unit. My problem is that I purchased the unit in US while on a business trip, but live in Ireland! I am going to contact Vtech in the UK to see if they can help. « Show Less
766498
Help! Same problem. Ours worked for less than 24 hours and will not turn on at all, no light, nothing. It doesn't even almost come on. Blank. Screen. Frustrated!!
766499
I am also having the same problem, but sometimes mine will turn on and say "LD error. Please insert sd card and restart system." I have tried it with and without an SD card and still nothing. I even tried it with an AC adapter but all I get is a blank screen. I'm guessing it's defective and will have to be returned, but if anyone has figured out how to get it to work in the meantime, I would love to hear it!
766500
We are having the identifical situation here. If you find a solution, please post the answer!
766501
we are having a similar problem, sometimes the on/pff button owrks and sometimes it doesnt! also if our daughter is playing a game and decides she no longer wants to then try pressing Home key and it doesnt work. The only way to get out of the game is to take batteries out!!if anyone gets a suggestion or answer please post
766502
I had the same problem and I called vtech and they instructed me to take out the batteries and hold the power button down for 10 seconds reinsert the batteries and attempt to power back on. It did not work the first time so she told me to remove the batteries and blow in the battery compartment to remove dust ( which was curious to me because it looked spotless) hold the power button down again for 10 seconds reinsert the batteries and attempt to power on again. It worked after the second try.
1758858
I had not any problem. Instruction manual is quite clear. I recommend only to connect AC power instead of using battery...I first tried with battery, and nothing happened: It was because the battery I had just bought was...empty ! (it happens sometimes, or China imported..) I connected it with my home tv, and have just to zap when door bell rings... Plse let me know what infos you need. And since my english is not very fluent (I'm living in France); what is the meaning of rerode ?? I have bought those items last October, and sincerely they work fine. Maybe only concern is to hire poeple to stay on stand-by near the TV .... Best regards.
1607642
I gave this tablet to my god-daughter, and the same thing happened to her. I bought a new wall power adaptor, but that didn't solve the problem either. Sorry, can't help. Next purchase will be a different, higher quality brand.
428696
well I never had problem of ac adaptor with mine although I returned the laptop back due to excessive movement of the cursor or would I say the mouse was so fast that it kept on dragging app on the interface when I move it around to click, anyway try check if your ac adapter is working by plugging it to the laptop and check if the laptop battery shows signs of charging by looking at the right hand lower corner screen where battery icon is to see if it shows or says battery charging, if nt then knw the ac adapter is nt working before you can think of replacing it with a new ac adapter.
774845
I got one for my son in law for Christmas won't even turn on!! grrrrr How about that! I am having second thoughts on this one. Anyone else have this problem? And yes, I put batteries in it and I did try to hard start it etc etc..:(
2040447
If you've installed a AA battery and it's dead maybe the AC adapter won't override it; remove AA battery and plug in the adapter. If that doesn't work remove the adapter and insert a fresh AA battery. Call Amazon for a replacement
272806
I agree with the other person. Get your money back while you can. I had trouble with it turning on after I had had it a little while and contacting them. Then it started working again so I kept it and then right after the date that I could return it, it stopped working again and they would not take it back. So I lost all my money. It was very aggravating.
2006956
We've had nothing but trouble with ours...... now ours will play for a few minutes, then the picture goes black while sound still works (IF you turn it off, then it will come back on for a couple minutes before going black again)....... getting ready to purchase a new one (NOT RCA THIS TIME!).
1907532
Yeah, sorry, I haven't had any issues. Like prior post said, try changing the batteries. If that doesn't work, I would take it back to the store (if you can) or call Einstein. Good luck!
315300
My guess is that it's a bad bit of hardware (battery that isn't holding a charge) or the power button is malfunctioning. You have to hold down the "play" button for a long time to get it to turn on and I think that must put a lot of pressure on the button. I'd contact the manufacturer and tell them what the problem is and ask for a replacement unit.
1232109
Sounds vaguely familiar.If you press the button, does the light turn on at all?Have you tried removing the batteries, waiting a few moments, then reinstalling the batteries?If it's the problem I think it is, I think it's the light's circuitry going into a protection mode. When you charge the light, do you plug the charger cable into power source, then plug the mini-USB plug into the light? Or do you connect the light to the cable first, then connect the cable to a power source?If the former, then I suggest switching to the latter to avoid the problem. I suspect it's an issue of the powered cable touching part of the light it shouldn't if you're not inserting it "cleanly" into the charging port, tripping a protection mode. Sounds vaguely familiar.If you press the button, does the light turn on at all?Have you tried removing the batteries, waiting a few moments, then reinstalling the batteries?If it's the problem I think it is, I think it's the light's circuitry going into a protection mode. When you charge the light, do you plug the charger cable into power source, then plug the mini-USB plug into the light? Or do you connect the light to the cable first, then connect the cable to a power source?If the former, then I suggest switching to the latter to avoid the... » Read More Sounds vaguely familiar.If you press the button, does the light turn on at all?Have you tried removing the batteries, waiting a few moments, then reinstalling the batteries?If it's the problem I think it is, I think it's the light's circuitry going into a protection mode. When you charge the light, do you plug the charger cable into power source, then plug the mini-USB plug into the light? Or do you connect the light to the cable first, then connect the cable to a power source?If the former, then I suggest switching to the latter to avoid the problem. I suspect it's an issue of the powered cable touching part of the light it shouldn't if you're not inserting it "cleanly" into the charging port, tripping a protection mode. « Show Less
791982
I am so sorry Cynthia,i can't help you because i bought rhis for my son and he has been very disappointed also. He said he has to run it all night to keep it working. He has a newborn and wanted to monitor his daughter as needed but the screen keeps going black. Im embarrassed to have bought it even though my son is pretty tech savvy, i think he's embarrassed also. So sorry again. I will forward your problem to him and see what suggestions he has. Talk soon. Mary
1549805
i hope that you might have just got a lemon. I have had mine on over a year now and it works really great...enough where i was just thinking that for how bright and area it covers i am going to get another. So i contact the manufacturer and let them know see if they can either help you or replace it. I take it you did get it to work so you did turn it on with key given to do just that...and in area where you get sun fairly often right? Even in winter it works all night and live in area where snows and gets mainly only afternoon light...about 4 or 5 hours. Hope this helps you....i am sorry it is not working. hope they replace it, or figure out what is wrong. good luck i hope that you might have just got a lemon. I have had mine on over a year now and it works really great...enough where i was just thinking that for how bright and area it covers i am going to get another. So i contact the manufacturer and let them know see if they can either help you or replace it. I take it you did get it to work so you did turn it on with key given to do just that...and in area where you get sun fairly often right? Even in winter it works all night and live in area where snows and gets mainly only afternoon light...about 4 or 5 hours. Hope this helps... » Read More i hope that you might have just got a lemon. I have had mine on over a year now and it works really great...enough where i was just thinking that for how bright and area it covers i am going to get another. So i contact the manufacturer and let them know see if they can either help you or replace it. I take it you did get it to work so you did turn it on with key given to do just that...and in area where you get sun fairly often right? Even in winter it works all night and live in area where snows and gets mainly only afternoon light...about 4 or 5 hours. Hope this helps you....i am sorry it is not working. hope they replace it, or figure out what is wrong. good luck « Show Less
74323
I agree with the previous response. If you know the outlet is good and its fully plugged in and you push the on button and nothing happens most likely the power supply in the unit is bad. Time to return it.....
1625643
Hi - I also purchased this tablet for my granddaughter for Christmas....2 weeks later it won't turn on. I have written to the seller and they have graciously provided me info to return it for an exchange. It worked wonderfully for the 2 weeks so I am hoping a replacement will resolve the problem. Hope this helps.
1880580
The co said it was defective, I have a third one now, I'm afraid to take it out of the box.The first one stopped working after2 months, the second one I turned on once and it wouldn't shut off.I unplugged it but it never worked so they sent the 3rd one. They didn't ask me to send the others back, so I feel they don't know either. The only suggestion they came up with is "don't plug into a surge protector strip". I wish I could help, other than contact the company, not who you bought it from. Good luck
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.