I purchased this headset in September, and the over the head mount has broken. Is there a warranty for that, or a way to order just that pc?
768473
Call Blue Parrot and they will send a replacement for free. I had the same thing to happen. Just have your receipt handy when you call. The number is in the paperwork that came with your device. Hope this helps.
1260549
I'm not 100% sure but I think that you do. I would contact Monoprice, tell them what happened, and see what they tell you. http://www.monoprice.com/home/home.asp?pn=contact I would at least try to have them help. I would be sure to tell them that you have been very happy with it until it broke. The nicer you are the better chance you have of getting help from them, warranty or not.
1100148
I got mine and I don't believe there is a warranty from this dealer, but there is the 30 day tech support they offer... The reason for that is most people who buy this headphone are going to take it apart and modify it. The planer magnetic drivers are amazing just the cup design is terrible so you won't want a warranty anyway.
1808628
That is exactly what happened to mine, three other people wrote that same thing I their reviews in the last four days ! It's too bad, I have a similar headset from GG Air, and I love them, I almost bought a 2nd set of these, but after seeing the other reviews, forget it.
1836667
Yes...actually....but I have not had any issues. What was more worrying for me is the fact there's no warranty in the US so if there's an issue, you can either go back to the store you bought it at or accept the fact there's no support and buy a new pair of headphones.
1720797
They have a one year warranty. If you are like me and go through head phones regularlyI recommend getting any additional warranty you can. Especially Best Buy which will give you a new headset.
592221
Yes. Mine broke too. After about 2 years of use. The headset never left the desk where the computer is located, and they were never dropped or handled roughly. The cracks in the plastic seem to appear from normal use. My pair cracked and fractured so thoroughly it could not be repaired with glue, the pieces were to small. The joint cap seems like it's just prone to break. Logitech refused to replace or fix them, even though they are under warranty. This was super disappointing to me, as I've used Logitech products for years, been happy with their driver software, and tend to prefer the look/feel/usability of their stuff over competing brands. I would stay away from the G35! Yes. Mine broke too. After about 2 years of use. The headset never left the desk where the computer is located, and they were never dropped or handled roughly. The cracks in the plastic seem to appear from normal use. My pair cracked and fractured so thoroughly it could not be repaired with glue, the pieces were to small. The joint cap seems like it's just prone to break. Logitech refused to replace or fix them, even though they are under warranty. This was super disappointing to me, as I've used Logitech products for years, been happy with their driver software, and tend to prefer the... » Read More Yes. Mine broke too. After about 2 years of use. The headset never left the desk where the computer is located, and they were never dropped or handled roughly. The cracks in the plastic seem to appear from normal use. My pair cracked and fractured so thoroughly it could not be repaired with glue, the pieces were to small. The joint cap seems like it's just prone to break. Logitech refused to replace or fix them, even though they are under warranty. This was super disappointing to me, as I've used Logitech products for years, been happy with their driver software, and tend to prefer the look/feel/usability of their stuff over competing brands. I would stay away from the G35! « Show Less
2143795
The warranty might not be valid since you bought it used : " This Limited Warranty gives you, the original end-user purchaser, express limited warranty rights from Plantronics, the manufacturer."However, I'd recommend contacting them because they might extend it if you have all the packaging - you can find out the length of the warranty from the receipt, its almost always over a year.You can check for yourself at http://www.plantronics.com/us/support/warranty/Sorry to hear about your headset breaking, good luck!
947551
You can try looking up ebay for individual parts or send an email to Audio Technica USA. I don't know if it's just me but customer service was exceptionally nice. They sent a replacement head rest a year after initial purchase. In the email I, included my address and the invoice order/# from Amazon as proof which i screen shot. I believe they may do the same for your ear pads or provide info on possible spares. Other than that, you may have to look up audiophile forums.
1423690
Interesting. Mine broke too. I had forgotten about the 100% guarantee. Pls post what you find out.
2103597
No, with the cables that the headset comes with you are unable to do so. If you were to purchase a cable that could connect to a PC then I would imagine the quality would be bad. If I were you, I would look into other headsets from TB in the PC line.
1598431
ive never replaced mine, i would try top find a usb connector with a battery. for the price of the headset i wouldnt make the hassle.
1901852
From what I have been reading, the headset was released last week. I agree that if Amazon is way down on the list of retailers, you may have to wait a bit longer. Might have something to do with pre-orders of $79 too :o(I'll keep my pre-order for alittle while longer and then may cancel and go elsewhere too... good luck....
833874
We have six broken headsets and they refused to let me send them back. We went to Radio Shack and bought a system (so far so good) for forty dollars. We are through with tv ears. The headsets are junk !
1915472
When mine broke Microsoft said I could not, however the device was still under warrantee so they sent me a whole new mouse and receiver. Now the mouse is discontinued, so if it is still under warrantee they will likely replace with a different mouse.
1013236
You can buy at: http://headsetplus.com/advanced_search_result.html?keywords=64399-03&osCsid=22ae28f33b08cf6cfbff7a6a96467daf&x=7&y=5
1223835
Dear Janett, thank you very much for your inquiry. the bluetooth headset warranty is 1 year. if you have any problem within 1 year, we will replace new one to you as a free best regards Stacy