Does the front feeder or regular paper tray pull multiple sheets of card stock get jammed a lot? I also print on the back side- jammed with 2nd side?
757984
I would really like to hear from users who actually run heavy stock on this printer, not sure anyone's chimed in in that regard. As to "I also print on the back side- jammed with 2nd side? ": if you refeed paper into a printer to print the back you may well get jams. The paper dries out and the paper handling becomes iffy. That's one reason why printers like this have a "duplex" feature with a dedicated 2-side printing function: you should not have any trouble printing two sides using duplex.Although: with heavy stock? Maybe. That's why user input would be appreciated. I would really like to hear from users who actually run heavy stock on this printer, not sure anyone's chimed in in that regard. As to "I also print on the back side- jammed with 2nd side? ": if you refeed paper into a printer to print the back you may well get jams. The paper dries out and the paper handling becomes iffy. That's one reason why printers like this have a "duplex" feature with a dedicated 2-side printing function: you should not have any trouble printing two sides using duplex.Although: with heavy stock? Maybe. That's why user input would be... » Read More I would really like to hear from users who actually run heavy stock on this printer, not sure anyone's chimed in in that regard. As to "I also print on the back side- jammed with 2nd side? ": if you refeed paper into a printer to print the back you may well get jams. The paper dries out and the paper handling becomes iffy. That's one reason why printers like this have a "duplex" feature with a dedicated 2-side printing function: you should not have any trouble printing two sides using duplex.Although: with heavy stock? Maybe. That's why user input would be appreciated. « Show Less
757985
I have never had paper feed issues with this printer and we have a few of them in service but we also only run 24 pound paper.
757986
We have been using our printer now for almost 3 months. We have not had any paper jams or similar problems. So far we have been very impressed with our printer.
1842298
I had to upgrade to the next closest model when my old printer died, but this one is very similar. If you lift the lid, there should be a black handle on the large plastic piece that hold down the paper near the back. lift that, and release the paper that is jammed. Then make sure to clearly press the black piece in place again, and it should work fine. Your manual should clear up any questions as well. Good luck!!
1885634
I've had no problems with it feeding thick card stock paper. I've used French Paper #100 weight which is really dense and it feed & prints nicely. But I also recommend printing in small batches.
1246706
Chuk, the feeder on top is only for the copier, the software for scanning only handles on page at a time, you adjust then add the next page <edit> which can be in the feeder <end edit>. You can print non-standard paper, I used thicker than 50lbs paper(cardstock) when printing on parchment for for a project my son put together. Envelopes twist very easy so you can only load ~10 into the tray and have them print correctly. Very solid performance and a word of advice if you choose to pick up this model. after the toner is reports it is out, you still have many pages of toner left in that cartridge, Keep using it until a color fades, then change. I've done >200 on Black and around 100 on the colors. Chuk, the feeder on top is only for the copier, the software for scanning only handles on page at a time, you adjust then add the next page <edit> which can be in the feeder <end edit>. You can print non-standard paper, I used thicker than 50lbs paper(cardstock) when printing on parchment for for a project my son put together. Envelopes twist very easy so you can only load ~10 into the tray and have them print correctly. Very solid performance and a word of advice if you choose to pick up this model. after the toner is reports it is out, you still have many pages of... » Read More Chuk, the feeder on top is only for the copier, the software for scanning only handles on page at a time, you adjust then add the next page <edit> which can be in the feeder <end edit>. You can print non-standard paper, I used thicker than 50lbs paper(cardstock) when printing on parchment for for a project my son put together. Envelopes twist very easy so you can only load ~10 into the tray and have them print correctly. Very solid performance and a word of advice if you choose to pick up this model. after the toner is reports it is out, you still have many pages of toner left in that cartridge, Keep using it until a color fades, then change. I've done >200 on Black and around 100 on the colors. « Show Less
413326
Try putting five sheets of regular paper in the bottom of the feed tray before loading the transparency paper. Also, I add the transparency paper one by one to make sure the sheets don't stick. Works for me.
222737
Yes - However this printer sometimes has a mind of its own if you try and use the tray feed. If you do not put the paper/checks in AFTER you click the print button, it will pull from the letter tray instead of the feeder tray. Annoying to say the least, waste of paper, and at times I have to open both trays so it cannot pull from them to get the printer to recognize the feeder. I would not buy this machine again.
75520
I haven't tried card stock yet, but I have printed photos on Epson photo paper in a variety of stock sizes without problems and good results. I loaded the cut sheets right into the tray and it fed in without a hitch.
418890
Not sure if this will help but....after removing jammed paper be sure to look in the back side(after removing cover) to be certain all existing paper has been removed. We had a similar issue after about a thousand sheets and it turned out that a piece of paper was jammed and wrapped around the feed roller.
2128421
I am sorry, but none of my clients have used that heavy paper in this printer. According to the online specs, the paper tray can only handle up to 28 lb stock.
709814
I have a HP Deskjet 2512 (no fax) and have had it about two years or so. I have never had a paper jam. I use 20 weight paper. This is also far and away the best printer I've ever owned. We use it four or five days a week. It is also the least expensive printer I've owned!!! I don't know if this is still the same number of the printer or it now is comparable to another HP printer but I highly recommend it. I will buy another if this one some day gives up the ghost. Good Luck.
1884446
I have not had any problems with the document feeder taking the whole stack at once. It sounds like your machine may have a defect. The only thing I could suggest is to just lay your stack of documents into the feeder gently until you feel slight resistance and it stops you do not need to push it in to get it to start feeding.
477545
Yes, mine will only see the paper if I fill the tray about 1/2 way. Put less paper in each time and you wont have the issue anymore. Too bad too, because it is a great printer otherwise.
791856
This printer's inability to handle card stock is a known issue to HP. Their forums are full of 8620 owners that can't print card stock or photo paper. I have tried the software solutions suggested here and on the forums without success; the printer always gives me a "Paper Empty" error. My opinion, they used cheap material for the paper rollers and they aren't as sticky as they ought to be.One thing that may work is to clean the pick roller, which is the roller that grabs the paper off the stack. It's underneath the printer, and you'll have to turn the printer on its side to clean it.But really, all that should be unnecessary; HP just blew it this time. This printer's inability to handle card stock is a known issue to HP. Their forums are full of 8620 owners that can't print card stock or photo paper. I have tried the software solutions suggested here and on the forums without success; the printer always gives me a "Paper Empty" error. My opinion, they used cheap material for the paper rollers and they aren't as sticky as they ought to be.One thing that may work is to clean the pick roller, which is the roller that grabs the paper off the stack. It's underneath the printer, and you'll have to turn the printer on its... » Read More This printer's inability to handle card stock is a known issue to HP. Their forums are full of 8620 owners that can't print card stock or photo paper. I have tried the software solutions suggested here and on the forums without success; the printer always gives me a "Paper Empty" error. My opinion, they used cheap material for the paper rollers and they aren't as sticky as they ought to be.One thing that may work is to clean the pick roller, which is the roller that grabs the paper off the stack. It's underneath the printer, and you'll have to turn the printer on its side to clean it.But really, all that should be unnecessary; HP just blew it this time. « Show Less
1164278
No answer, just want to concur. The printer claims it can handle cardstock by offering a paper setting in its printer manager software for cardstock but it always jams when trying to feed it from the tray.
2224742
Not sure if you tried this...I haven't, I use the front cassette. On the printer, select setup/device settings/plain paper feed settings/rear tray. From what I understand, the rear is for specific paper types...but I could be wrong.
1083833
My husband and I recently purchased this printer. I used a very heavy bond card stock. At first I tried running it through the manual feed and it worked but not great since it is a 1 page manual feed. My husband suggested I try it in the regular paper tray and it worked great.
1164280
Great printer EXCEPT for the issue with card stock. I've tried 32lb stock and still no luck