Doe this Company Not Warranty Their Products? we had it break as well and Hopefully they will back up a Defective product!
748093
All products are warranted by us for 30 days from the invoice date. If any product is found DEFECTIVE within that 30 day period, please contact us for an exchange. We will exchange ANY defective item for that same item only.
748094
Our Distributor stands behind their products for 30 days. Defects after that would have to be a warranty issue with the manufacturer. Thanks, SEX-TRIX Sales Dept.
748095
Our Distributor stands behind their products for 30 days. Defects after that would have to be a warranty issue with the manufacturer.Thanks,SEX-TRIX Sales Dept.
163456
I'm not certain of the warranty, the same happened with mine. I'll need to speak with Amazon on this also.
884051
After 60 days if it breaks down like ours did you have to send it in for repair. We just got ours back and it still is not working properly. I refuse to send it in for repair again! Calling my credit card company tomorrow to file a complaint and seek a refund.
1334286
I had the same issue and they fixed it for a year then it broke again, and again ... Just return it and buy a different brand.
1921716
ours broke days after i wrote the review and days after the warranty was up! very dissapointing!
200452
Mine broke and I had to order another. They refused to provide any kind of warranty. I ordered an extra because it will break if the cover is slightly off or dropped.
1260549
I'm not 100% sure but I think that you do. I would contact Monoprice, tell them what happened, and see what they tell you. http://www.monoprice.com/home/home.asp?pn=contact I would at least try to have them help. I would be sure to tell them that you have been very happy with it until it broke. The nicer you are the better chance you have of getting help from them, warranty or not.
1275542
I didn't know if it comes with a warranty or not. Let me know if you find out any info on it, cause I could use warranty on mine. I think the warranty is for if it breaks with in a year.
701358
The original one broke when I caught it on something, I bought two at $6.00 each so I have a spare. I would have no expectation of a warranty unless it was broken out of the box so to speak. In that case it would be defective, in which case Amazon would most likely stand behind it.
861427
I think they have a 1 year warranty against defects. I have had mine for over 6 months with no problems. I would send them a pic of broken parts and see what they say. Good luck.
1034122
I saw the same lifetime warranty in the instructions that came with mine. I'd definitely try contacting them to see what they say.
978544
Mine just broke also after just a couple months, so I will be returning. Not sure who to call. Post if you figure it out?
1026785
Wow I am not sure." I" broke my first one and I have another one now. Mine have always worked great. I would look into your account and see who you bought it from off amazon send the an email along with amazon. Anytime I have had a broken product amazon has just refunded my money or the person I bought it from. It the maker of this product has a warranty I dont know about it but guess look them up online. Hope that helps
991895
Nope mine broke and they would not even exchange it, itmohe manual says 3 years warranty but its not true
2134882
i never had mine break, sorry wish i could help you, try ebay, put in model number it may come up
921292
Mine broke too--I had the same problem. I certainly won't buy this brand again.
1745149
I emailed the seller, and they said there is no manufacturer's warranty. Too bad! I've heard so many reports that they don't last that I want one with a warranty as well.