is amazon an authorized reseller for lifeproof? what are the chances you are selling fake cases?
743618
Amazon is an authorized reseller for Lifeproof but only from two sellers "Amazon LLC" and "Lifeproof on Amazon". If you buy from one of these sellers, you are guaranteed that it is real and supported by Lifeproof. Some of the other sellers may be selling real but if you have any problems, Lifeproof will not return or replace your case because there are a lot of counterfeit cases on Amazon.
18519
Please be aware that if you buy your LifeProof phone case here from Amazon.com, you will not be eligible for a LifeProof guarantee. The phone cases that are sold through Amazon are counterfeit. The only way to have an effective guarantee is to purchase through LifeProof directly. (I know this because I purchased one from Amazon and discovered that it was counterfeit one I contacted LifeProof about the case and the guarantee.) ** See the numerous reviews from others about these cases being counterfeit!
1435580
LeAnn,My FAKE case came off easy, it did not click together but it was not original as mophie does not have an authorized retailer on amazon. Yours is definitely a counterfeit as mine if it was purchased in amazon. I'd send it back and get a refund mine charged only once, there was a gap between the two parts, led lights lit up randomly when I pressed the status button etc.
797901
I bought my case directly from the LifeProof website, I am not really sure what you are asking.
1490416
You need to watch out for suspicious sellers, right now they ahip from Amazon.com directly I assume they are a Canon reseller so yeah, I think. :P
1096838
Hello,The only way to know if you are buying an authentic LifeProof case is if you are buying a case from a storefront that says "Ships from and sold by Amazon.com" or "Ships from and sold by LifeProof". We are the manufacturers of this case and we distribute to Amazon.com. If you purchase from either of us, you will be receiving an authentic case every time.
794243
Straight from their website: Urban Armor Gear only endorses products purchased from our web store and Amazon stores that state "Ships from and sold by Amazon.com". Other legitimate resellers on Amazon may exist, but Urban Armor Gear can not guarantee their authenticity.
188760
Honestly, I would order it from a big box store like best buy or even from Samsung themselves. I was extremely disappointed when I found out that my case was a fake. I have never received a fake of any kind from all of the items I've ever ordered from Amazon. Maybe its just an issue with the supplier but for the time being I'm not going to try ordering any Flip Covers any time soon.
256583
The one I ordered from Amazon was not original. It was in the original packaging but it was NOT an actual lifeproof case. My husband and several friends have one and this was a knock-off. I preferred paying $80 at eh AT&T; store than the $55 through Amazon. It is NOT worth trying to save $30.
661875
I bought mine locally so I could test these cases side-by-side, so I do not know whether or not these are real or fake. If purchasing from Amazon, I can only suggest making sure that Amazon.com is the actually seller of the product - or you purchase from a seller with high reviews and many of them. I've never had a problem when Amazon.com is the actual seller, as opposed to the third party sellers the pages often default to because of a slightly lower price. You can select the vendor on the right side of the product page.
1543131
Store advertised as such. Has LifeProof stamped on back. Accompanying paperwork says so. Yes.
1778255
Unfortunately I never received this case and Amazon had to give me a refund. I emailed the seller but he never responded, making me believe that this company may not be legit.
1139018
Yes always call life proof and give them the serial numbers to check that it is real. I bought mine from amazon and it's a counterfeit
1361203
Unfortunately, that's the problem with sellers who are just using Amazon as a storefront. If you buy the item directly from Amazon (ships from and sold directly by Amazon), you'll get a genuine product.
256585
I just got off the phone from a representative at Lifeproof. They said that Amazon is not a official supplier of their product. The Amazon ad says by "lifeproof" sold and ship by Amazon. It is not official sold and shipped by Lifeproof. The only way you can tell that the product is really or not is the serial number. There are two serials numbers one located on the inside of the case and a second located on the back. I believe it has two pieces to the case. If someone that has ordered this product from Amazon would be willing to check the serial and call lifeproof for everyone well. That would sure make me Merry!
2013582
When I called LifeProof they said they would never sell nor would their partners sell an authentic LifeProof case for under $70. They said if you see one extremely cheap it's most likely fake. You can call LifeProof and read them the serial number on the sticker on the case and they will verify if it is fake or not. My suggestion don't buy from Amazon. I did and ended up with a fake and a big hassle. If it is fake it is also not covered by warranty.
1748736
Yes, you can IF the case you have is an AUTHENTIC LifeProof case, not a cheap fake imitation. The LifeProof website states that Amazon.com is an authorized distributor of their products only if you buy from stores that state: "Ships from and sold by Amazon.com" or "Ships from and sold by LifeProof." So beware of other vendors, which often sell fakes! My case was "shipped from and sold by Amazon.com" so I can know I got a real LifeProof case. I was able to register my case online with LifeProof, using the 3 different serial numbers they requested (one on the box, one that is inside the front of the case, and one that is inside the back of the case; you have to look for them before you snap the case together). When I first tried to register, I accidentally omitted one of the digits (there are 3 different serial numbers to look for, and they are tiny and also very long) and got an error message that said to "enter a valid serial number." So the site will not accept a serial number that is not correct. When I re-entered the serial number correctly, the website accepted it, and my case got registered.