No directions in box (wasn't sure if this was the norm.) Should I feel any heat coming from the bottom of the bowl?
747270
I had the same question when mine arrived a year ago. But after plugging it in just before freezing temps, it did the job just fine. The water doesn't even feel warm to the touch, which I'm sure our pet appreciates. So, it just works...
747271
Negative. I don't. And I actually this year, bought the larger one too (1.5 gal?). I have that one outside for the dogs (testing before I use for the chickens). And it too works great...water hasn't frozen or even iced in that one..
747272
I had no directions either. I just plugged it in and it worked through all the sub zero temps we had last winter and this year also. It never really felt warm, but it works!
747273
i don't feel any heat from mine. plug it in, it's on. i use it for birds- it works great.
747274
I don't think so, only when it's below freezing. Plug it in outside & as soon as it gets cold you'll know for sure if it's working. Great item for my feral porch kitties
311898
Remove the basket, remove the heating element and simply lift the metal insert up out of the metal base. If it's still hot, you'll obviously need pot holders. I myself just let it cool till it's "warm" and return it to it's original container. There is no "drain" in the bottom, you'd have to tip it and let the oil run over the rim of the insert. Can be pretty heavy, and you'll need a steady hand, and to pour slowly so you don't make a huge mess. I can be done.
1061246
None. Its a buffet Chafer. It has a water layer between the food portion and the portion that gets direct heat. Just be sure to heat the water and keep water in it and you should have no issues.
2229181
I think it will burn because the bottom is not thick. I served rice and had to add water to prevent overdrying. Maybe filling this dish with hot water and placing caramel inside other dish will keep it warm? Just an idea.
645188
I returned this item. There bowl that surround the bulb is very light. Dont know how youd attach a soft box. Unit is very bright, and hot.
646292
I use an outdoor extension cord with my heated bowl and it works fine. Check the electrical outlet and make sure the power is on.
1956307
First check the electrical outlet with a light or a tester and see if you have power there . Did you have some water in the bowl ? There is thermostatic stop if there is no water so the plastic does not melt . It's only a 60 watt element to keep the water warm . If you have a problem let me know .
2022260
Make sure you have all the mechanisms locked into place. The bowl must be locked in as well as the lid. If you think you have correctly addressed this problem, refer to customer service for further assistance.
112092
Hello Patty, The directions should have been affixed to the outside of the box. I will be glad to upload a set of instructions. Many thanks, Heather
2256616
I just got my user manual out and sure enough, it says not to put the bowls in any heated area, stoves, ovens, microwaves. I would not have thought it to be a problem, so good to know.
20127
The bottom of the bowl does get hot. You might put it on patio pavers or something like that for protection. It is worth the purchase.
1743225
Use the trial and error method; one of the bowls I made probably could of held some cheese sauce, not sure for how long though, but can imagine eating the evidence of the unsuccessful attempts. (better luck if I make the bowls ahead of time and let them cool some what. also noticed the shrinkage of the bacon varied so some bacon bowls were more complete while others had more gaps.)
362824
There is a microwave symbol on the bottom of the bowls. I have not microwaved in any of them.
1398931
Sounds like the mixer to me (maybe installed wrong) right is cold and counter clockwise is hot.
218538
To be honest, I have never been aware of the outside temperature. If yours is cool and it seems to be fucntioning properly, I would not be concerned. Perhaps it's well enough insulated that you don't feel the heat on the outside. However, if you don't feel it is cooking in the time suggested, you might consider returning it. Sorry I couldn't be more specific.
1157298
Make sure your bowl is locked into place. Not sure what else could be the problem. (?Using the correct attachment.)
1777660
it should have included directions! mine came with a small booklet. I think most of the info in the booklet can be found on Saratoga jacks website. also online searches for thermal cooking recipes may be helpful.