I brought my mother a lava lamp for christmas and it is not working. What can I do?
759391
From the main Amazon page you can find a button that says account click on that and it'll take you to view orders are recent orders. From there it'll ask you if you receive the item if you have you should be able to look to the right of that order and hit return and start the process and the walk you through it from there. But basically anywhere you have access to your account you can find recent orders and open that order up and find what you need there hopefully this helps have a great day.
1758530
If the light from the halogen oven is not coming on then the lamp needs replaced.If the light is coming on, check your temperature gauge and make sure you pre-heat it just like a oven.It is really a healthy way of eating and your food will taste better.
331287
You need a special lamp cord with a small wattage bulb. There are some great ones for sell here on Amazon that have a light bulb that changes colors and a remote control with it. A regular light bulb would melt this type of lamp
932307
I also experienced a problem with this light. I had two and both melted. It is a very pretty light but not worth what might happen. Check lamps plus they have a similar model.
657217
You'll have to call Amazon customer service and tell them you weren't able to use the return defective merch link like I couldn't do. They were helpful in putting me in touch with the company. I talked to a service rep there and they sent me a replacement lamp. Hope this helps. I repeat...I was unable to get the return merchandise link to work.
1754540
Try LED candles and see if that works. Those tend to not heat up as quickly.
1161187
My guess would also be the bulb, try both and if it still doesn't work maybe you could take it to a grow shop and have them try one of their working bulbs in it.
1298699
I've never had any problem with mine not turning on - hopefully it's just an easy fix - like maybe a new switch? I would see if there's a small appliance repair place near you and see how much they would charge...if it's over 3/4 what you paid for the chocolate fountain to start with, I would say just buy a new one!
989875
Dear Terri,For this situation, you just need to contact us by support@taotronics.com with your order ID, we will arrange you to return and then replace a new lamp for you after the return.Best regards,Sunvalleytek
650084
May ask for a refund due to that it was only a month ago. When I replace our TV Lamp we got a good lamp for the TV and still working today. I think they may have send a bad lamp they should send you a lamp for free and give your money back due to information you give me for good customer service. Sorry to hear that. Here is a customer number for amazon live person to talk to U.S. and Canada: 1-866-216-1072Spanish Support: 866-749-7538
989876
Dear Terri, For this situation, you just need to contact us by support@taotronics.com with your order ID, we will arrange you to return and then replace a new lamp for you after the return. Best regards, Sunvalleytek
1008859
I had the same problem. I contacted the seller and they sent a new one and I had the same problem with it. Just a bad lighter. I would contact the seller.
2101389
I ordered the lava lamp and it worked perfectly the first day. The next day it didn't work as good but then I tried it again after that and it was fine again. I love it so I don't know if that answers your question. Hope it helps
1917330
I would make sure the bulb is connected. Otherwise, it should just turn on. If not, I would send it back. :)
1952222
I just received the lamp, I have plugged it for 15 min but it doesn't work, I could see those orange colored LEDs for the dimmer and I could change them dragging right-left, however, the LED lamp itself doesn't work
1177113
Try changing the bulbs with standard bulbs. The bulbs that came with the lamp have a blinking mechanism built into them.
2237902
No. My lights all work. I think I would send it back and have A Amazon send you another.