We get very little water sucked up by our machine, even after putting a whole tank full of cleaning solution into the carpets, are we doing something wrong ???
740812
Sorry never used it with the solution yet but dry vacuuming work great with water filter
740813
Same here. I don't think this machine is as good as it used to be. I wish I could help. I'm really disappointed with this purchase.
1741226
Well yes as you are spraying water and cleaning solution onto the carpet. It does extract the water back up very well. My carpets dry within an hour or two depending on the temperature/humidity.
1698146
It should take up most of the water out of the carpet. If not, you should have it fixed while under warranty.
1409907
You may want to check your filter out and backwash it. there may be some debris in it, i.e., leaves,trash, foreign material. The kreepy does need sufficient suction pressure to function properly. Good luck.
1946693
If I'm understanding your question. the water is going from the bottle into the machine, but not coming out onto the carpet. I had the same thing when I first got it. You have to loosen the blue collar around the base of the handle and extend the handle all the way up, then tighten the collar again. For some reason, this is necessary for the unit to work properly. Hope this helps you.
1532363
Yes but the pump is just plain weak, you know this if you see an increase in flow after each filter cleaning as I did. A couple tips: be sure you've not trapped air under the cover and try changing the height of the filter in relation to the tank water.
1952327
It's probably a dirty filter. You can wash and dry them or buy a new ones for about $12 each (pre-canister and HEPA). Made a world of difference when I cleaned mine--wondered why it ran like doo-doo after 10 years since they're supposed to never lose suction. Apparently they aren't miracle machines--you do need to clean/replace the filters occasionally.
411560
For a small machine the suction is pretty good. I have only used it twice, but the carpet dried quickly so I'm assuming this was due to the machine drying up a lot of the water and shampoo used for cleaning.
495766
You might have the external vaccum hose loose, or your floor is really really dusty. Vi've owned 5 and never had that issue. One model was with poor suction, so I ordered another
1409989
Hi George,I would first check the pressure in the holding tank to make sure it is correct.Have seen where water will come out fast but trickle off quickly and this is sometimes the problem.
2228646
Actually I have no idea about this question, mine has something wrong too right after we received the cleaner, I already returned the machine. Sorry about your cleaner, maybe u can ask the customer service to figure out what happened there. Good luck.
1363682
We also felt that the pressure is low, but we decided to leave this as is for water savings. Send your request to manufacturer, Phister Customer's Service is exellent. (they helped us more then expected, sent us a lot of spare details without any charge). Good luck
903790
No, if you don't use water in the machine then the dirt will go directly towards the filter and clog it. This will create a substantial decrease in suction.
182090
Hi Jan. I would assume that, like every vacuum cleaner, something could be stuck (may be in the hose) preventing the water to be sucked up.
938462
There are two separate tanks on the machine...one for cleaning solution the other for collection of the water used on the floor. The clean water is never in contact with the dirty water.
750687
It does not steam and it is suppose to vacuum up the water/cleaning solution you sprayed on the carpet along with the stain, however the suction is very poor so it does not suck up much water. I have to blot up the wet solution with an old towel or paper towel. The brush agitates to work in the cleaning solution, that is the only value to this machine, or you could just spray your carpet with a good cleaning solution and agitate by hand with a brush, blot up with a towel and you can do the same thing without buying this.
1828411
Machine is a piece of junk. We went thru three of these and finally said that is enough. Suggest you do a descaling with a good quality descaler. Looks like your mechanism is beginning to clog.