Can't open the filter compartment.. Instructions only say 'open the filter compartment from left side and take out'. Tried everything-.pulling, sliding. It won't open. I'm afraid of breaking it by pulling up hard on the lid. Can't open the filter compartment.. Instructions only say 'open the filter compartment from left side and take out'. Tried everything-.pulling, sliding. It won't open. I'm... » Read More Can't open the filter compartment.. Instructions only say 'open the filter compartment from left side and take out'. Tried everything-.pulling, sliding. It won't open. I'm afraid of breaking it by pulling up hard on the lid. « Show Less
753334
My filter compartment swings opens from the right side. If it sticks, I would press down a tad on the tab on the right side of the basket and it swings open. It was a bit stiff the first couple of times. I don't know if they changed the model since mine was made. Good luck.
753335
The correct instruction should be to open from the RIGHT side as you face the machine. You will find a handy thumb latch to gently depress filter compartment downward and forward toward you and presto! there it is. Hope this helps. The product is excellent.
753336
Dear M. Williams, If you push down on the left side and the swing the filter compartment to the right it should swing open. It is a swing motion not a lifting motion. I hope that helped.Best,MJ
193880
Typical directions translated from chinese by a non-english speaker. Looking at it from the front, The left side of the filter unit is the hinge (Pivot) Holding the top down with one hand pull the tab on the right side of the filter towards the front. There is a friction latch holding the filter closed. The filter will now swing out to the left. Inside there is a screen basket that can be lifted out. After filling the basket , just push the filter firmly back into place.
1037135
yeah, a little tricky. There's a small tab to the left, just move it out a little and the compartment will open up. Others have had the same problem.
1857657
Help-- I cannot figure out how to get the inner chamber seal off. I tried a screwdriver, pliers, my fingers, they do not fit!!! how do you open this stuff??
102108
You have to unscrew something and add the filter in.not difficult at all.i did it on my own. Works beautifully.
557863
Sorry Arthur...I think you're right! I ordered a spare filter back in June and thought nothing of it. Then, I went to change my filter this morning and the one they sent me was wrong. My old filter has an opening on both ends and the new one does not. Plus, the part number is different. Maybe it's a new design but I'm not putting it in until I find out. Thanks for making me aware of this. I wouldn't put your's in either. Please let me know if you find something out from the company.
1109624
It's a bit tricky. U have to get ur fingers on each side of the filter and pull it up. As long as ur fingers are across from each other and u pull it with equal pressure on both sides it should come out more easily.
635552
Yours must just be stiff. I just get a firm grip on it and turn the top opening to the left. However, you will then need to re-pressurize it by pumping it up. Maybe you have too much pressure in it - try opening the little pressure valve first and then it should unscrew more easily.
678554
Flip the bottom over and try to snap in. (could be upside down) I tried the first way too, looks like it should be the inside but it isn't. After turning it, it snaped in easy. (little pressure) then slide one side at a time and snap in place. The only complicated part to me was the lid, make sure to get the hindges in.
1082087
I've tried everything to get mine to open. Like yours, it seems to "stuck solid." My solution is to buy some other model of shower filter.
1275202
i just did it before responding to you - I just pulled the filter from the top from the top of the lid. It came out very easily.
1025016
You are talking about the old filter right? If so, yeah, it seems to get stuck pretty good on there over time. If you can get a pair of pliers on the bottom part and twist counter clockwise, remember it's upside down. Once you get it started, it still is pretty difficult until you get it all the way off. Good luck. Thanks.
1061468
Thank you M Rodriguez! I couldn't get the lid to shut with my Ecobrew filters and then I read your post and gave it one more try. Lets just hope it doesn't break the lid. So far so good. Thank you!
1473937
I've tried pliers and even a hammer and it still won't budge. If it is not on tight, then it leaks. But as it is nearly impossible to remove, am tossing out the unit today and have canceled my subscription for the filters.
845301
The box has a hinge on one long side of the box, find that and open from opposite side. The lid comes all the way done to the bottom of the box so it is a bit tricky. Hope this helps, very hard to explain without showing.
839084
1. Open the lid where you pour the water.2. Locate the filter holder (usually is black).3. Grasp the filter holder and pull straight up. ****NOTE how the holder is in position.4. Open the small basket that holds the filter.5. Remove filter.6. Place the new filter in the basket and close.7. Place filter holder back.
865849
its pretty evident. lift up the cover and you will see the filter(s) assemblies, lift either one and the 2nd can be pulled out afterwards. wash with water and let thourougly dry then re assemble the same sequence you took it out.
492981
You have to pull out your glove compartment drawer it's not hard to do have to give it a little tug. it should be in your manual as far as having to do it once you open that you'll see the end of the filter that's they already pull that one out just look at the direction of the folds that make sure you get your next one in the same direction that's it and put your glove box back