Mine died also, but foud out it is the adapter that is NOT UL Listed and not for us in The US. Trying to find a replacement adapter.?
775632
Oh, haha I destroyed my fridge already lol. Just buy any power supply, and splice the adaptor which connects to the fridge to it. Remember to practice safe soldering, keeping sure to insulate all internal components of the wires with shrink tubing. Use a power supply rated at US 120AC in and 12v 5A out. It should fix our problem
775633
I never once plugged mine in, I sent it back right away, no clear front door.
65159
i bought this piece for my brother in law and took it to Turkey... I believe he also had issues with the adapters but was able to solve the issue. I know he is very handy and I dont know the details of the solution... I am sorry this is not going to be much of help...
776996
I gifted this to my father to use in India. within 1 day of use with 220v the adapter was dead. After that my brother was able to find a compatible 220v adapter ans it works well noe
708471
all you have to do is tell the seller what happened. Most likely they will replace it and even ship it to you free of charge, just a word of advice, don't let them know your mad and what ever you do DO NOT MAKE THREATS, as this will just get you nowhere and they won't replace your power adapter no matter how you know your in the right. I have had mine replaced for no charge, just tell them what you said in this question and they will be happy to keep you a happy customer
2122758
Andrew ... same problem I had, along with many others. This product sucks. The USB port should work, but I don't think there really is much you can do about the other devices. Better to spend the money for a new one while you are in France than burn up your appliances.
1981837
Mine died within a day and the vendor stiffed me for the cost of returning it. Good luck....
1425967
I could not find a charger with it either when it came. And it's died so I can't use it. Where can I get a charger?
1662731
I am NOT an expert. I don't think there are any parts in the adapter that can wear out. It looks to be just electrical connections. So you seem to have either a bad connection or a bad drive. I'm sure you've tried reconnecting and jiggling wires and using different USB ports. If none of that works, my best guess is your drive went bad. I wish I had more profound advice for you. Can you test the adapter with another drive to help isloate the problem? If the adapter works with another drive, then I would say your original drive is bad. Bad drives are way beyond what I can deal with.
1770142
dont buy this, iam the guy that posted that it died on me. read my review.!!! it dont work in the USA. and the seller wont give me a full refund. infact they wont return my emails.
789693
pretty much... Within 3 to 5 days they will contact you via the method you specified. If you said to call, they will eventually call, but without knowing when, good luck. They will follow up with an email, but they most probably would be much help. I asked for replacement AC adapters (on eBay for $4.00), and they quoted $20 each for three plus $10 shipping - $70 for 3 adapters worth $15 made in China. Good luck with any warranty service... They have never been honorable regarding any piece of equipment sold to me (spent over $1000!)
627330
i wish i could help...my unit stopped working 3 weeks after purchase and has not worked for the past ~month. i will most likely throw it in the trash can. the manufacturer said they would send me a power adapter. i never recieved it. i am thinking twice about ordering anything from amazon as they appear to not care at all for their customers. it maybe time to revisit the brick and mortor stores. sorry for the venting. i wish could have helped
421982
Did you use the adapter it came with? It is in a separated plastic bag. . I almost threw mine out not seeing it..
722662
i have the same problem... i think the adapter is damage. hope amazon don't refuse to take back or exchange.
1372025
Thanks for the info - unfortunately, and go figure - our very expensive and only 3 y/o plasma tv just died. Fortunately, we bought the extended warranty but still have no tv. Hopefully this will be resolved in the very near future - keep me posted for any other deals.
2078892
I would try and contact them. I had to buy a whole new stem because the adapter was too small to fit a good mya adapter.
1284211
The supplier has sent you a unit with a European plug in error! Same thing happened to me. As I travel to Europe, I already had a foreign adapter. I would send unit back. Failing that you will have to spend $6-$10 for travel adapter.
1284382
You Could Order An Adapter For It. Or Return It For The Regular Plug, Because The One You Have Could Be The UK Plug And Not The US.