is it normal for this product to arrive without seal?
749856
The cap is the seal. The cap should be on tight it you should hear a snapping news when you are first opening the bottle. If you believe your product has been tampered. Don't drink it and contact Amazon and the seller for your return options.
2056553
I wouldn't bother. I've seen that at least a dozen times in my life. The biggest offenders seem to be nutritional supplements, instant coffee, and food that is packaged in India. I've always just went ahead and used the product, with no ill effects. There are still a few reputable supplement distributors who ship their product with no seal at all.
517670
I seem to remember it came in a sealed clear plastic bag in a box. I haven't had any problems with it arriving with any leakage.
1228135
I do not remember exactly how it was packed but I can say that my product did arrive free of any dents, defects or problems. I am very happy with this product.
169695
I just received mine and it looks like the box had already been open and there was no kind of seal on the tube!
1757209
I was going to ask the same question. There was no seal and it was only about a third full. I weighed it and it is the correct shipping and product weight, so I guess they just got a cheaper bottle that happened to be bigger or something. I can't imagine the granules would go bad unsealed unless it got wet before receiving.
124768
Yes, mine came sealed and I had to break the seal to open. It is NEW and the same that I have gotten from the company.
2196540
I received mine today, 12/31/15, and it was not sealed. I'm confused because Amazon Girl states her was sealed, other say it doesn't come sealed from the factory either, and yet, others say theirs was not tampered with--does this mean sealed or not? If not sealed, does not tampered with mean that the product was fine?
1574460
My purchase was not sealed either. I don't believe it was tampered with in any way. I felt comfortable using the product. Hope my face doesn't fall off. I'm truly enjoying this product!
1472884
Mine wasn't sealed. And the face mud like you would buy from glamglow wasn't even the same. The jar that I recieved wasn't even filled completely.
414373
I have never really had any issues. The jar has never had a shrink wrap seal on it no matter where I buy it. I just make sure that the jar is full and not leaking when I receive it.
564244
I can't recall. Perhaps the sealing was on the package itself? Sorry, I'm not much help.
407913
yes, it was sealed. I was a little surprised at how small it was, but then realized I didn't need much.
396119
When I got (a larger bottle tho) mine it came with a protective seal. Maybe email the distributor and ask them why there isn't one? Hope this helps!
14568
I have never had one delivered to me that way but I will notice that once over time the lotion on the sides will get slightly tinted yellow. I would ask them to send you a new one. Maybe the seal wasn't that tight.
1108875
Mine have come with a seal of sorts. There was a seal under the lid but very easily lifted off; many times you need a knife to break a seal; this was not the case. Though I have found a small amount of settling of ingredients in a new jar I have always had the jars 95% full to the top. I fear yours was a goof, a jar returned and put back on the shelf. I would return it. I have ordered from this vendor several times with out any problems. If I were they I would apologize and send you an extra jar as an apology. I am pleased with my dog's condition using the probiotics. He is 12 and a big dog (90 lbs) so I must be doing something right. Mutts/rescues rule! Good luck and I hope this was helpful. Mine have come with a seal of sorts. There was a seal under the lid but very easily lifted off; many times you need a knife to break a seal; this was not the case. Though I have found a small amount of settling of ingredients in a new jar I have always had the jars 95% full to the top. I fear yours was a goof, a jar returned and put back on the shelf. I would return it. I have ordered from this vendor several times with out any problems. If I were they I would apologize and send you an extra jar as an apology. I am pleased with my dog's condition using the probiotics. He is 12 and a... » Read More Mine have come with a seal of sorts. There was a seal under the lid but very easily lifted off; many times you need a knife to break a seal; this was not the case. Though I have found a small amount of settling of ingredients in a new jar I have always had the jars 95% full to the top. I fear yours was a goof, a jar returned and put back on the shelf. I would return it. I have ordered from this vendor several times with out any problems. If I were they I would apologize and send you an extra jar as an apology. I am pleased with my dog's condition using the probiotics. He is 12 and a big dog (90 lbs) so I must be doing something right. Mutts/rescues rule! Good luck and I hope this was helpful. « Show Less
1234217
That's not the norm. Hard to say if the packet inside had a seal failure or if your pasta was dusted by loose cheese powder (even possibly on the outside of your cheese packet if another one had blown out) prior to the box being sealed.