I can't see the element getting red, is it normal?. I'm using 120V/15A.(it takes like 8min(preheat)+16min to cook mid-rar 3/4" beef stake)
768408
I can't see mine getting red either. But I can tell you I've used several electric grills and this one is by far the best one out there. All electric grills are super slow.
768409
Beside placing grill marks on the meat, this machine steams the meat into oblivion. It was donated to Goodwill because it ruined every steak I attempted to cook on it. No it never gets hot enough to turn red!!!!
768410
yes, it is a preheat not a final temp for cooking temp particulars. Let the unit preheat then put in your selection of product to cook All temps from base are easy to obtain from that heat range.
768411
I'd let that warm up longer and that should cut down the cooking time while giving a better sear. But with these electric grills that cooking time is about right.
768412
I believe the elements you are thinking you should see as red are actually inside of the tubes on the grate.This would allow cleaning of the grates, etc. that would damage the elements if they were exposed.Yes, it does take warm up time as you describe probably as a result of what I described above, but I have had no problem with that as it gives me time to get things ready. I think they had done a lot of home work on proper cooking temps and times for various foods and thicknesses, so the 16 min's probably has some education around it. If I remember correctly, the manual goes in some detail on this. I believe the elements you are thinking you should see as red are actually inside of the tubes on the grate.This would allow cleaning of the grates, etc. that would damage the elements if they were exposed.Yes, it does take warm up time as you describe probably as a result of what I described above, but I have had no problem with that as it gives me time to get things ready. I think they had done a lot of home work on proper cooking temps and times for various foods and thicknesses, so the 16 min's probably has some education around it. If I remember correctly, the manual goes... » Read More I believe the elements you are thinking you should see as red are actually inside of the tubes on the grate.This would allow cleaning of the grates, etc. that would damage the elements if they were exposed.Yes, it does take warm up time as you describe probably as a result of what I described above, but I have had no problem with that as it gives me time to get things ready. I think they had done a lot of home work on proper cooking temps and times for various foods and thicknesses, so the 16 min's probably has some education around it. If I remember correctly, the manual goes in some detail on this. « Show Less
768413
I've never seen mine glowing red and the 8 min warm up is normal. Enjoy grilling
1269173
I've never noticed mine do that, but if I had to make an educated guess, it would be that your use of the flat iron is cooling it down to a temp lower than what you have it set at, turning the ready light red. If I am accurate, I would also assume it would very rapidly come back to temp and turn back to green. If it does not rapidly change back to green or is changing to red when you haven't used it, I would guess you have a defective product.
783853
Try preheating at least at level 2 instead of one so the stone gets hotter...and preheat for longer than you think is needed. The stne needs to be hot all the way through. Sometimes I preheat on 3 and cook on 1...turning back to 3 to brown the top a bit more. It also depends on the thickness of the crust. I think a thin crust is easier to get just right. Hope that helps.
1962957
The automatic setting does not cook long enough unless you are using a small potato. I did my last medium one at 400 degrees for one hour and it was okay. I will try 450 degrees next time. Good luck!
316461
I don't think it's normal. That is why I returned mine. Would not run for more than a few minuets before overheating and the safety would shut it off. I know of people who have had success with it but not me and looks like not you either. I'd return it because overheating that quickly could lead to blown fuses or fire.
351625
Not sure what wattage is, but it's lower than a regular sized model for sure. Power seems even though, no initial burst when first starting. Expect that what takes a minute in a normal sized oven to take minute and a half to two minutes. Also I have to stir things to.get even results.
1590559
The metal label on the bottom only says, "120 volts AC, 60Hz, 1235 watts." I am amazed how rapidly it cooks items. I almost overcooked a very thick salmon filet last evening. I had put the salmon on a small 3 x 4 inch piece of foil (turning up the edges slightly) to keep the turntable clean. Mother of an Engineer &lt;grin&gt;
1853780
Try taking half as long to preheat as you did before... so if you preheated for 30 minutes then try 10-15. You can always climb up to temp but if its too hot at the start then your food will burn too fast. Also, try placing on indirect heat (the cooler side of your grill). Steel will still soak up and retain the heat but at a slower rate for more control. Good luck! Enjoy!
1673365
I heat mine up very high so I give it at least an hour. Best electric grill I have tried.
562261
What are you cooking? This is like any other appliance it takes about 3-4 minutes to get to it's main temp. So I plug it in and put my meat on when I'm ready.
2269607
Red glow is normal, means the heating element is working. I would check your vent tube for blockage.
1712813
Mine took so long that I gave up on it. I should check again. I would recommend not overloading the system with meat.
968852
ZANNE F. You will like them, I heat them up in the oven at 500 Deg., then turn on the broiler. I cook the steaks for two minutes per side. That's for med rare steak. Have no complaints other then the first time I used them you may note the odder of burn wood from the base. CMoski
1143506
I just looked at mine and yes it is burned out. Thx for bringing it to my attenchion. I'll have to keep an eye on it. I have had this light for about 4 or 5 months now and l don't know when it went out. At this point I have had it on for 18hrs a day since I got it. Everything els is running fine.
1540063
I don't believe your machine is defective - I really can't tell, but it's not a high powered oven. An item such as a batter mix in my opinion is too dense to properly bake. Any food that has to go in a container or a metal or loaf pan would not cook properly. Due to the density of the batter. I have only cooked meats & light frozen foods (frozen potatoes, etc.) only in my oven with satisfactory results
1979402
Try leaving the empty pan on the heat longer. It does take some time. It will eventually get redder when it is the right temperature to cook.
2072079
If you're using the temperature gauge sent with the product, it probably isn't working correctly. They have a history of being faulty. I use a meat thermometer. To check if it's just the temperature gauge, pop it out of the unit and stick it in your oven. Set your oven to 200 degrees and wait about ten minutes. If the gauge reads 200 degrees, it's working and there may be something wrong with your heating element. HOWEVER, if it doesn't read correctly, you can reset it yourself (the little spring sometimes gets jarred during the shipping process). To reset it, you need to be VERY careful. While it is still hot, you need to move the dial to 200 degrees. Then put it back in your smoker. If you're using the temperature gauge sent with the product, it probably isn't working correctly. They have a history of being faulty. I use a meat thermometer. To check if it's just the temperature gauge, pop it out of the unit and stick it in your oven. Set your oven to 200 degrees and wait about ten minutes. If the gauge reads 200 degrees, it's working and there may be something wrong with your heating element. HOWEVER, if it doesn't read correctly, you can reset it yourself (the little spring sometimes gets jarred during the shipping process). To reset it, you... » Read More If you're using the temperature gauge sent with the product, it probably isn't working correctly. They have a history of being faulty. I use a meat thermometer. To check if it's just the temperature gauge, pop it out of the unit and stick it in your oven. Set your oven to 200 degrees and wait about ten minutes. If the gauge reads 200 degrees, it's working and there may be something wrong with your heating element. HOWEVER, if it doesn't read correctly, you can reset it yourself (the little spring sometimes gets jarred during the shipping process). To reset it, you need to be VERY careful. While it is still hot, you need to move the dial to 200 degrees. Then put it back in your smoker. « Show Less