The timer stopped working and mine is well out of warranty even though it is barely used. Does any one know of a fix?
750640
Probably not a useful answer ... but maybe check with an authorized Krups repair location: http://www.krupsusa.com/repairs. But it's liable to cost almost as much as a new one and won't have a good warranty. Or maybe see about replacing the electronics yourself, if you're handy: http://www.ereplacementparts.com/krups-rk7009507d-rice-cooker-rice-cooker-parts-c-144838_145181_145206.html. Seems that "electronic board" is only $17 though there is risk that will not fix it...
542727
About 18 months ago a Melnor timer we had was infiltrated by ants and it stopped working. I contacted Melnor who told me a batch of timers with poor weather (and ant) seals had got past their Quality Control. Melnor was kind enough to replace the faulty timer, and it has been working flawlessly since that time. I recommend you explain your problem to Melnor. The firm was very easy to work with.
1108071
I ordered this unit, it was a piece of junk, sorry that you got one also. Perhaps donate it to Goodwill.I hate to say this but I found a very good timer at ACURITE.COM, it has magnetic base and works well.
4163
Mine stopped working and then randomly started working 30 minutes later. So I'd either wait and see if that works, or return it for a new one.
2258570
I don't think it's bothering me. .but the woods 50006 timer I bought 3 or 4 month ago just broke and it's in trash now. .lol
2082965
same -- I haven't had a problem as of yet, but would definitely try customer service or use another kitchen timer... good luck
1108070
I ordered this unit, it was a piece of junk, sorry that you got one also. Perhaps donate it to Goodwill. I hate to say this but I found a very good timer at ACURITE.COM, it has magnetic base and works well.
2216197
I have a same problem. If, still under warranty, exchange an other one. Made in China won't last. I have to modify a different steam cooker.
1976683
Yup that's what I have mine on. I bought a cheap timer (2 pack Stanley) from Amazon and it works perfectly. I use the timer function all the time and then turn timer off when I want to operate it manually
258724
Before calling Boss to see if it's under warranty, I would check the plugs in the back. There should be one that is connected to the remote sensor... it could be loose or maybe came unplugged!? I've spoken (and emailed) with Boss customer service about other issues and they have been very helpful. It's a small team, so you may have to leave a message and wait for return call.
913938
Mine has been working fine for about a year now. Send it back and I'm certain the new one will work. It sounds like Gregg is a stand up seller and will honor the warranty.
2069957
Dear Connie: The timer has like a round part at the back. Just push it, and the battery can be replaced there. Good luck!
1132674
There are two other things to check...first is the timer control assy. If this fails to work you will get no heating. And the next and last would be the heating element. Do you use this alot? How old is your unit? Feel free to send me more questions if you need further help as I'm an power plant engineer by trade.
392043
I have owned my timer for a few months and only used it a few times, and it just recently stopped working. For some reason, instead of telling me the temperature, the unit just says "HI". I tried removing the batteries but that didn't fix the problem. It appears some other people on Amazon mention having the same problem, and it seems to have to do with the cable for the probe being damaged.
1128531
I'm not sure if your's is defective, but the timer on mine works fine. There's a little resistance, but aren't all timers.
1862576
Your timer may not be shutting off all power to the device. I would use a test light and check for current.
2051566
I don't think so. Mine continues to produce steam until the timer goes off. Sounds like a malfunction. I guess maybe make sure it's got enough water (seems obvious, I know). Other than that I'd call the company!