What can you do if its a new bottle and does not dispense?
755780
I don't know because the bottle is sealed. Sometimes I can get a small squirt out but it is super frustrating.
755781
The problem with getting the product from any one other than a Nerium brand partner is that there is no recourse if things don't work. I have have never had a problem with product shipped from Nerium . If the bottle is not dispensing it may be empty.How long have you had the product? The bottle has enough for 30-33 days of night treatment used as directed. Has it been stored properly? excess heat or cold can affect the product. This is a pure botanical product and subject to oxidation once air hits it. So taking the cap off to check it may affect the product. If the product has expired it tends to separate into a fluid and solid. That may cause clogging and thus make it hard to dispense. Sorry I cant give you a sure way to fix the problem. I can only give the possibilities why it can happen. You may want to get in touch with the seller and ask. Good luck, Ana
838081
I break the bottle down as soon as I return so that it can dry out. You might try soaking the item in a weak solution of bleach (3 to 5% but not more than 10%) to kill the organism growing there.
45034
Make sure you've got the bottle all the way in. When you hold down the button on the handle it should work. If it's just clicking, the bottle probably isn't all the way in place.
2261726
It's on the bottle, but I no longer have the bottle. Try contacting the manufacturer.
2181114
I look on the bottle I have and it doesn't say any where on the bottle if it does our doesn't. I suggest going to the website or calling them. How this helps
463182
I would maybe buy a new one.. it could work but I wouldn't chance it. I always drink the full bottle before testing.
192359
As long as it hasn't been opened - there should be know problem. I will be bottling mine next week.
1649961
Yes, there most definitely should be a seal around the cap. If you received one that was not, please contact us for a free replacement bottle. We'll ship it out expedited, free of charge.
1117051
This is what I did. I poured a small amount of oil into the top area where the stopper feeds into the bottle. I slowly tried to move the stopper so the oil could get in between the glass. Eventually the oil will loosen the stopper. About once a week I try to make sure that this area is oiled up so that it doesn't happen again.
453662
Have you kept it in the refrigerator? Personally I think if you've had it that long I wouldn't trust it in my tank. It's inexpensive where as your tank inhabitants is not. Toss it and get a new bottle would be my advice
754703
Any time you want to check if the bottle is empty, just stop spraying and shake the bottle. You can pretty well judge how much is left if anything. I sprayed 2 bottles this morning and could tell when they were empty. I found no evidence of water entering the bottles.
409719
The bottle should have came as seen in picture.If you have no spray tip they messed up. You can buy an empty spray bottle and just transfer the liquids.
1822748
Simple. Use the complete bottle. If it is not effective for you - simply return the empty bottle after 30 days. You will get a 100% refund - including shipping and handling.
1400018
I did not experience that problem. I received the bottle intact and because it is a tall bottle I deposited a portion of it in a smaller, easier to handle container and store the original bottle until needed.
391505
Likely you need the carbonator replaced. Go to Target and exchange for a full one. The bottle has to be twist on and it has to be the specific type that came with the unit.
1546303
The same thing happened to me! I had another bottle that was almost empty so I was able to substitute one dispenser for another. I think that they are defective and should be returned.
227722
I would shake it up well before you use it. And just make sure you're rubbing it in all the way and not leaving it too heavy anywhere. If you think it's a bad bottle though, just ask for a replacement.