What do I do if my moonstone is not recharging? I left it to charge over night but only 2 lights come on.
748991
Stop plugging it into a 1 amp charger. It's a 2.1a device. Charges fine on the standard charger from my s4. But older micro USB chargers it just hangs at around 2 bars.
748992
Try a different cable, or a different charger, maybe discharge it completely and recharge.
2101832
just make sure its charged up. mine came charged. see if it has a color lite when you plug it in and see if it changes when it's charged.
771503
This is just a guess, but LED light technology is such that the light will still work even if there is just a little power remaining. There just might not be enough power left to charge your device. It's possible that you just have to re-charge your battery by plugging the micro-USB cable into the battery and connect the other end to a power source. If that doesn't work, contact the manufacturer.
2114346
Check all of the connections on top. Solar is kind of fickle. All of my soar light, of every brand, sometimes take a break. Don't know why. Try charging while off too. If nothing works, you've got a bum one.
2224901
Charge it overnight using the USB cable with the smaller connector plugged into the cube and the USB end plugged into power source. If it still only play for a little bit after charging over night then you may have a defective battery.
754801
i belive, you did everything correctly. It is something worng to the battery. Try to recharge again, just charge it whole night and try again. If problem is not resolved, just send it back, if its possible
1128247
Try throwing it in the freezer overnight. Then thy re charging. If it still holds no charge. I would return it seller. It probably is defective cell/battery.
1050638
Try reversing the way the battery fits in the charger. Turn it updside down and put it in and it will charge. Topside will only display a green light and will not charge it. Hope this is clear enough!
1535495
since it has a solar cell in it, there are either 2 situations happening. you are in a poorly lit area, or the cell is damaged and there is no power being generated from it.it may just need to be returned for a replacement
1220454
Unplug it, let it drain conpletely. The recharge it. Make sure it is charging and charge it no less than 6 hours. I found the battery lasts a long time but needs about 30% to power up. Charging for 3 hours wasn't wasn't enough. If it doesn't work ten sed it back . It needs a good but of power to start
311316
there are two things you try out, one is to just install regular AA battery and if lights come on at night if this works this only mean that your rechargable battery need to be replace or need the solar cell is too dirty and need to be clean.
458671
Make sure the switch is OFF and charge in full sun for 2 full days for the initial charge. Turn switch on and it should work when it gets dark.
2066937
Let it go completely go dead, then charge it overnight/all day until fully charged. After that, try not to let it die out if you can. But mine lasts for two or three hours at a time. Also check what programs you are using...that may be draining your battery as well. Hope this helps.
1296507
It might be a faulty unit. Like Jimbo, my unit charges easily--even an hour or so of sun is plenty for several hours of illumination. I'm very impressed with this device and hope that you have similar luck with a replacement lantern. Good luck.
1150171
Leave them plugged in for an hour or so and recheck them. I believe I had a similar issue with these initially. I'm anxious to hear if this works for you. I've been really pleased with the lights I am using in our house. Helps so much at night.
1727758
Probably a bad battery. Ours can be off the charger for days and still have a power, not being used that whole time. As in, I had it for a nap time while I was outside and turn it off after nap (couple hours) but don't plug it in, it will still have charge a few days later. It has also lasted over night (audio only) not being plugged in.
125591
That was one of the problems... nothing appeared to indicate it was actually charging. So I just made sure I had it plugged into a good socket and let it charge overnight... But the next day it still didn't work, so I returned it.