Where can I get the dismantling tool for the monkey bars? it is impossible to dismantle without it. Contacting the company is useless. Emails bounce.
748627
Hi, I dismantled it using a screw driver to pop the little pin heads in, and then to pop them back out. Annoying but I did it to take it apart and put it together again.
942020
This bar is manufactured by the owner and the the parts do not fit together, even the replacement parts won't work. Buy tumblre they are a bit expensive bit worth the money, save yourself the hassle .
2232521
good luck cause I couldn't get replacement for mine either. I e-mailed the manufacturer and they never responded. Amazon gave me some credit and we just are making do with it since I still have most of the pieces. Looks like you can get someone to make something out of wood tho if you know a carpenter. Bad deal for these things!
904369
I haven't found very much info on the tool at all. It's made in China, apparently, and there is not much info on replacement parts. When I need a new strip I am going to look at Fiskars replacement parts. They make scrapbooking cutting tools and hopefully I can find something there that will do the job. I have read some people flip the strip around when it gets worn to help extend the life of the strip. Sorry I can't help very much.
1452781
I did receive an email from someone at Amazon with a phone # for the place 866-772-8522 I called them this morning and he said he would get my info to his supervisor and mail a copy of the instructions but I forgot to ask for the recipe book so I called them back and found out this is the wrong #. This place handles the Big Boss Blender not the juicer so they can't help me. I really want to keep the product but I can't figure out how to take it apart etc. I still need help trying to get intouch with them. I see you sent a request do you think I should do that also?
124796
Diane has to do the same as we do to get a new "head". Bubs says to call the company!! If anyone could find the company, there wouldn't be any problems. Another responder says they are out of business. Ask Bubs to give us all a phone number to call to get all the replacement parts so many of us need to keep on trimming.
1481647
Thank you for your e-mail. Your best bet would be to contact the manufacturer directly. They might have spare parts. Failing that, you might consider checking with local comic/hobby/toy shops in your area to see if there a local fan club with spare parts for trade or for sale. Hope this helps you out. Please feel free to contact us at any time with any issues as they arise. Thank you for your interest in Entertainment Earth. Sincerely, Edward Haller Client Services Department Manager 1-800-370-2320 1-818-255-0090 Ext. 114 1-818-255-0091 (Fax) We're here to help! So, don't hesitate to contact us. For faster assistance, please include your full name, client number, and/or order number in your correspondence. Entertainment Earth, Inc. 61 Moreland Rd Simi Valley, CA 93065 USA CONFIDENTIAL: This correspondence and any attachments are confidential and privileged. If you are not the intended recipient, notify sender immediately. Unauthorized use, copying, disclosure, dissemination, or distribution is strictly prohibited.
1913583
Same here. Also keeps turning on laser, killing the battery. I reached out to Tagua but no support or response. I did do some research which led me to work a channel for the weapon. I removed and reholstered BG 380 several hundred times and now somewhat easier to remove.
1896983
If you google the company, they have their own site and also a contact me for info. I see no reason you wont be able to replace the broken part. Everyone that sees me using it thinks it is the greatest thing ever. I agree. Good luck.
1824275
OMG! Whatta they have gorillas puttin' these things together, lol?? This thing couldn't have been any tighter! Had to use 2 pr of pliers (one hold, one twist). First succeeded in removing the end piece (grey with black ring) which accomplished nothing. Tried again, this time twisting the longer grey, center piece (no blk ring)...the wrong way, of course (I was pretty aggravated by this time, not thinking), which tightened it much more than it was ever meant to & cracked it about 3/4 in. The good news is still works! The telescoping pole stays in place by ONLY TIGHTENING IT SLIGHTLY...ya know, the way it should've been put together in the first place! OMG! Whatta they have gorillas puttin' these things together, lol?? This thing couldn't have been any tighter! Had to use 2 pr of pliers (one hold, one twist). First succeeded in removing the end piece (grey with black ring) which accomplished nothing. Tried again, this time twisting the longer grey, center piece (no blk ring)...the wrong way, of course (I was pretty aggravated by this time, not thinking), which tightened it much more than it was ever meant to & cracked it about 3/4 in. The good news is still works! The telescoping pole stays in place by ONLY TIGHTENING IT SLIGHTLY...ya... » Read More OMG! Whatta they have gorillas puttin' these things together, lol?? This thing couldn't have been any tighter! Had to use 2 pr of pliers (one hold, one twist). First succeeded in removing the end piece (grey with black ring) which accomplished nothing. Tried again, this time twisting the longer grey, center piece (no blk ring)...the wrong way, of course (I was pretty aggravated by this time, not thinking), which tightened it much more than it was ever meant to & cracked it about 3/4 in. The good news is still works! The telescoping pole stays in place by ONLY TIGHTENING IT SLIGHTLY...ya know, the way it should've been put together in the first place! « Show Less
30589
Mine broke too. I e-mailed the company and they told me that you can not buy the center nut by itself. So I guess we are stuck just buying new slicers. Doesn't make sense that they make the slicer and you can't buy the center nut if it breaks.
699989
Contact the company itself. My workbench arrived with a broken handle and bent leg due to inadequate packing materials. The company offered to send me a replacement handle.
1107078
In my 26 yrs. of business as an owner and tech, I haven't seen a tool yet nor can think of a savvy way for extraction. Looks like a cylinder head removal. Real bummer!!! My heart would be sinking, too.
1351668
Same thing happened to me. Unfortunately there is nothing you can do except to discard. I have been trying without success to contact the company.
97340
I believe I used a wrench to pull it up around the bar.... There might be a you tube video about it.
1904279
Hi, The AXESS never worked correctly. I contacted the seller several times during the first two-weeks I had the AXESS. They could not fix or replace the AXESS; but offered to sale me a second AXESS, at the original price. I felt this was just one of those Amazon scams. I am very un-happy! Thanks, Richard Daniel RMD Financial Corp. 1001 E 26th Ave. Denver, Colorado 80205 Phone: 855-300-6027 Cell Phone: 720-436-4832 Fax: 720-262-8994 rdaniel@rmdfc.net www.rmdfc.net
1447203
I believe so, but I don't have it around right now to check. It is a pretty solid tool. I use it for work that needs to have a good base to dismantle projects. Sorry I can't be more helpful.