I am planning to buy VOLTRIC 80, but people are saying the packing is not reliable can you bubble wrap or if something happend what will be the return policy?
746491
The packing was fine with the one I orderd last week it was packed with loads of brown paper on one side and the racket case on the other side .
2259114
I finally got ahold of someone at Amazon I think through email and they sent me my money back, then I could order a new one, but I passed. I had two broken when they arrived at my house. They do not pack them well at all.
1376974
I have question about returns on this item-do you have any problems if I don
2175679
I didn't... My packaging was better than adequate... When I got mine I thought that the box was to big; however when I unpacked it, it was protected by a bunch of those inflated bags surrounding it from the top, bottom and sides... It sure was drop resistant...
313681
Why not order it to be shipped there a head of you? I think the box it came in was approximately 2 foot cubed all the was around. it was vacuum sealed to fit in that small of a box, just dont think you'll ever get it back that box if you are not happy with it. You may be able to take it as luggage.
305712
Actually I did return it. I wrapped it in plastic myself without much trouble and UPS picked it up. The only issue was that they told me when I contacted them that 2 from ups would p/u and it was just the driver, so we carried it together. I am waiting for the refund now and have ordered another mattress which I hope will not have the same issues.
671642
Hello Ruby,Thanks for your interest! Regrettably, it is EZCORP'S policy to not ship outside of the Continuous US. This is because of the loss incurred when packages go through customs, high shipping fees, and damage done to the packages themselves. They found that this happened too frequently and they were losing too much money. This is why they decided to only ship locally. We apologize again for this inconvenience.
440994
Exactly what happened when we bought it. when we tried to return the seller was not having anything to do with returns. said we should have more thoroughly looked into it before we bought it. we basically ate the cost of it and it is unusable.
2135350
I received mine boxed with bubble wrap in small box. Intact. I did not have problem
37624
I bought the same thing. I had same problem. It never regained it's shape. I returned it and purchased it locally where it wasn't wrapped so tightly for shipping that it couldn't regain it's shape. It was an enormous pain to have to do a that but amazon did the right thing and took it back. Wish I had better news but that product should not be sold on line if they can't ship it appropriately.
1234212
no that's not normal, but I've had that happen with other brands. it's possible the powder package wasn't sealed good. I would believe the product would be fine to use unless the outer box was damaged.
1537251
Hi BirdzFan, This company doesn't accept returns for any reason, even if the package is unopened (for health and sanitary reasons)....not to say they don't compensate for damage or defect or something like that, they just won't accept a returned product. So I'm certain what you're smelling is off-gassing from the various plastics. They should dissipate soon. We've purchased two so far and couldn't be happier.Hopes this helps!Kate
1345278
I don't think it's your responsibility to repackage just as you received it. Instead, get a cheap plastic cover and the shipping guys should take it as is. I may be totally incorrect here, but my answer comes from a October chat with Amazon customer service.
1003525
this was a gift for my doughter, she lives overseas at this time. i don't know about the guarantee. i think you should contact the dealer/vendor.
2247010
Hello Zulimar,Thanks for your interest! Regrettably, it is EZCORP'S policy to not ship outside of the Continuous US. This is because of the loss incurred when packages go through customs, high shipping fees, and damage done to the packages themselves. They found that this happened too frequently and they were losing too much money. This is why they decided to only ship locally. We apologize again for this inconvenience.
1391682
Yes, it should arrive wrapped in the original packaging. Sounds like you got one that was returned??? Not acceptable.
1501872
Hello, Although we cannot determine if every seller wraps and packs their product in the same fashion, MOObunny individually wraps each glass in thick bubble wrap to ensure that your purchase has the best chance of arriving at your door in tip-top condition. We suggest that you contact the specific seller you choose to purchase from and send them an individual inquiry as to how they wrap and package. Again, Moobunny wraps each glass in bubble wrap and we ship directly from an Amazon warehouse. Thank you, Janna Gilbert President of MOObunny