I see quite a few reviews saying the bottles leak or have faulty pumps. Have these problems been resolved? Or is that why they are on sale?
771986
The bottles/pumps are terrible- at least the first one we bought. I can't tell you how many times we were squirted instead of the food bowl and smelled like fish, which doesn't easily wash out. We are on a second bottle and it's been much better but I'm just waiting for it to malfunction as well. the product is great though... our dog was really itchy and sensitive and this practically cleared her right up.
771987
yes the pumps are faulty and I am not sure but it seems the bottle leaks somewhere causing a mess around the bottle.
771988
Had this problem with the first bottle that I bought from my vet. For the second bottle that I bought through Amazon, I have been taking a tissue and wiping off the pump spout after each daily use. No more mess! Also, don't tilt the bottle when you gently depress the pump. Keeps air from getting in pump. I am ready to buy my third bottle through Amazon.
771989
Once you get the pump activated, which is not a slam dumk, the pumps aren't really faulty, What happens is some residual oil remains on the pump spout and becomes hardened so when you use the pump, the oil comes out in several directions. Solution: wipe the end of the pump periodically.
244489
I've read reviews about the product leaking during shipping. Is this still happened? I want to confirm that the product has a screw-on cap and that the pump is still sent unattached to the bottle. Thanks.
387897
no I haven't experienced those issues. Perhaps the poor seal is to blame, I would return and try another shipment.
315301
Mine leaked on day one and never worked again. Try contacting the company...they said that they had a "bad batch" and have corrected the problem.
1053275
I have 3 kids that use them and have never had a problem with leaks and one son who always has a problem with leaks. I think it is user error :)
1003279
Just got mine and both are packed together in a bag with pumps attached and both leaked. For this price I am sending back.
389134
I have never had a problem with the pump working? Is it clogged? If you just bought it I am sure whom ever you purchase it from will exchange it for you...
1846363
Mine leaked too. I called the manufacturer's customer support phone number and they gave me a new one free. I also had a problem with the soap dispenser. I did the same and they sent me a new one. I must say the customer service is pretty good, but why do we as customers have to go through all of this? They have to improve quality control of their products.
753836
I've had mine since November and have never had a leakage problem. Could be faulty?? or over tightened?
1366023
They recommend not to do so.... I did and my bottles warped with the bottom piece. I loved the older bottles that were standard buy they are discontinued. I highly recommend the Dr. Brown's over anything! I love them! Never had an issue yet.
407831
If you are talking about these specific bottles leaking ,NO.. I have bought three for my household alone and neither one of them leak and I ordered three one goes with me on the road,one is just my work out bottle and the other my husband uses for work and again absolutely No problems with any of them. Then my brother in law seen me with mine and ordered 2 one for him and the other for my sister and they love them and also purchased from the same seller!! Maybe the one you had purchased was just by accident was already damaged somehow.. So there are 5 of these bottles in my family and we love,love,love them!! Give it a second chance you will get a good one! There awesome&#128077;&#128077;&#128077;&#128077;&#128077;&#128077;
1596169
No! That is absolutely NOT normal. It must have leaked (this happened to me once). Contact the company through amazon and they will send you a refund. They need to figure out a better way to ship these bottles to prevent leakage!!
1770483
Something must be wrong with it, I've never had any bad tastes with any of the bottles that I've purchased. Maybe contact seller about a replacement.
740649
That happens with mine too (difficult to pump).. Probably normal =[ I suppose that's why they cost less than big name. Worth contacting Stant with that question. Let us know what you hear back
1338388
Not that I see. Just began this new bottle today. But brought from amazon before, just not sure if it was same seller. I have not had that problem, and I have been buying this from amazon for years.
1997097
Hi Kate - well it seems that only us purchasers will accept that this product has a problem with the leaking - krups it seems don't - I've emailed them. I am now about to send my THIRD Circolo back (purchased this time through Co-op online just to make sure it was not a 'faulty batch' that Amazon had in stock. Seems that it was not. Anyhows, going to chose another style now - don't want to because I love the modern style of the Circolo but it seems to me that until Krups acknowledge that there is a problem they won't actually sort it out! Dee Dannatt, Grimsby
175516
I had one that came and then the pump was broken. I just opened it and used without the pump. Every other bottle has been fine