Anyway to fix the sloping saucer? I see there are two screws inside the saucer, but it also appears to be glued.
746918
i'm sorry but I have no idea how to fix this problem. I gave this as a gift to my grandson and had no part of the assembly.
746919
I believe that's how they are made. I have not attempted to fix it myself for that same reason
746920
Mine doesn't appear to be sloped, so I have never attempted to tear into it. I cannot give any advice here other than if you tear into it and end up breaking something, you can get another one in a relatively short amount of time.
1846771
Thank you for your inquiry. Yes, but it may be tight. The saucer is 22 x 22 at the top edge with a slight slant going into the bottom. We apologize, but we don't keep the bottom measurement on file. If you have any additional questions, please do not hesitate to let us know.
395001
same thing happened to me super glue the piece back in along with the cable it will never come out again . make sure its in straight . mine works fine now !
1152903
I had this problem and just decided to screw the cover, the tailpiece which is supposed up slide on is what you are referring to I assume. Mine would just fall off because it wasn't crimped properly. You can try using pliers to adjust the edges of both the cover and the base if its important to you.
2258958
Make sure the silver knob coming out of the bubble level housing is backed off a turn or two, and the whole top, from the bottom of the bubble level housing, should rotate to pan. Only the bottom part that attaches to the vertical tube stays fixed. It was very stiff at first until I exercised it a few times. It's still a little stiff, but that keeps panning smooth and not jerky.
1504130
Yes there is a white plastic piece that fits over the metal post so the saucer can Spin on it. It is Tiny and I don't think it's Replaceable!
511227
Hello Donna. We never had that problem but maybe it is off level. Try on a different surface or maybe stairway got bent. Good luck!
1044643
I had a similar issue and was unable to find a replacement but managed to have the broken unit repaired. Reinstalling the repaired dish I put a small stainless steel screw above the leading edge to hold the dish in place in the metal brackets. This works extremely well holding the dish in place and still easy to clean. We have had no further problems with the dish. Hope tis is of help. Les Taylor NZ.
1947570
The drive shaft is probably slipping. Hard to fix, but somewhere inside the vertical metal rod is not connected properly to its gear. Keep in mind, these things are great fun, but have an average life span of two weeks in my experience. Can't hurt to take it apart and see what's inside anyway!
481465
Same think happened to me. The problem is the top is not affixed and for some reason the stuff you need is missing. Contact customer service and they will send you a new . It seems this a ongoing problem.
665221
Contact the company. I had a packaging issue with my mount and they were super in fixing the problem. When you contct the company, they will have someone call you back. Quick response.
852141
I think you better check the connection between the lower section and the upper. It may not be assembled correctly. Possibly its broken....
419493
Hi Steve,I bought it and fixed it with the help of a mechanic. Not sure if he used the same screws or used from his collection. I apologize that I couldn't help you with.Manoje
272455
We had a similar problem. We solved it by removing the six small screws at the back of the unit, carefully separating the two parts, dislodging the cork, and then reassembling the unit. Hope this helps you.
134845
There's a safety sticker that covers the screws. Pulling off the sticker is a noticeable warranty void, unfortunately. :/
1004616
If you have the same model, as I did, you have broken the plastic piece, that makes it go up, and down. To get it fixed, was $130:00. You will have to have a professional look at it. I am sorry you are experiencing the same problem. Joannie Mattoon
1012407
I don't know if "glued" is the right term but it is two pieces. Perhaps there is a drop of solder in there.