i bought this one about one year before and now the left side lose sounds by some non-human factors, so do i have any warranty for that?
770615
If u chave purchased them from a autorized deal of monster (check http://www.monsterproducts.com/warranty/default.asp) you can send them to the company and they will send you back a pair of working ones (may not be complety new but they will work great) for free this warranty can be used only once.
770616
If you get in contact with Monster I think they will help you. There is a one time fix I think.
770617
The warranty on these is 5 years but they've been discontinued. Monster/Beats have the worst warranty service in the industry. I have the same problem and was told I can pick any IEM form their current line up but they seriously lack in comparison to these. Apparently they're reintroducing the line-up late this year, so I'd say wait unless you absolutely need them.
770618
My understanding of their warranty is that they will replace it one time, regardless of how long ago you purchased it. You would need to prove that you purchased it from an authorized seller.
770619
I have had the same issue which is poor for such a supposed high end and expensive product. And to top it off, Monster's customer service has been nothing short of spectacularly pathetic.
1346481
Mine did the same thing. It's supposed to have a 1 year warranty so you should check with amazon and see if they can give you a refund.
765558
Have you replaced the filter on the side that's going out? I do that every few months and it fixes the issue! MUCH cheaper than replacing the headset - mine's going strong for 4+ years (and I"m not nice to it)
1433638
I bought a pair on 8 April 2014. The left earbud just crapped out on me 5 minutes ago. The warranty ended not so long ago, but I'm about to buy another pair.
108747
Send it back to Amazon they should replace it for you. I believe it's a year warranty.
2191474
Without looking into it, I would call Bose about a replacement. Their customer support is great and very friendly.
1867961
There's a red and a white colored set of audio connectors that go from the base to your audio system. Check to see that they are both plugged in solidly (you can pull them out and reinsert). I also discovered that the further away from the base I sat, the easier it was to start losing the sound track, which might sound like one side or the other is missing.
1828711
Six months before the left speaker went out and I had to return them for a replacement. They also will not do refunds when purchased on Amazon.
1954039
I purchased in 2012. My sub just died. I'm wondering if there's a warranty.
1560243
Yes... There's A Warranty.... It's Only For A Year.... Return.. 30 Days.. Return Sooner If Something Is Wrong With It.
1199153
Hi Kathryn K. My headphones worked well for about 6 months. Then left side start being mute, if I want to hear from it, than I have to tap it few times and then it works for a while and then it will mute itself again. To expensive for these kind of problems. But I guess it is to late to do something about it.
417784
I would contact the product maker and see what they will say, I think you do have one yr warranty. never buy it again
1396555
Forgot to respond about the warranty. Not sure about the warranty, but it seems like mine usually last only 1 year.
730921
Check the instruction manual. It has warranty information on page 11 and it seems to suggest that you have a 1 year warranty.
1971439
Owned for less than a year and just tonight the left speaker died without warning. Light use only. No amount of jiggling will fix it. No idea why it happened.
656694
I believe there is a one year limited warranty if it is a manufacturer defect.
1073624
I actually had to email Amazon, the seller wouldn't respond. I am so glad that Amazon responded right away and actually offer to replace it. I got a quote from a music repair shop and it would have cost me about $85 to fix it. Amazon shipped it right away and I got it within a few days such a great service, didnt pay a dime. So hopefully it works out for you. Sad to say but my warranty is over :(