We purchased this last year in July, and stored it in pool house at end of season in Oct. This season it has not worked once. Is there a warranty?
767900
I bought two of these and both do not work. There was a one year limited warranty, but it was difficult. I was told locally that there was a defect in the model. The new model is purple in color and the defect has reportedly been addressed. I do not know, as the purchase of these has left me unhappy with the outcome. I however did like the light when it did work. Hope this helps.
767901
I returned this product as it was useless and didn't work. I do not know about the warrenty but I would try to return it as soon as possible.
767902
This is total junk. Lasted 1month!! Contacted seller--- no response. Good luck
131389
Mine did not work on the second season after the first winter storage...The solar cell would not charge the unit sufficiently, it would give maybe a 10 second spray and that would exhaust the unit. I tried for a refund but neither Amazon or Havahart responded. It went into the trash. I would not buy it.PS I now use the battery operated units connected to a hose...reliable and well supported by the manufacturer
167251
If it's warrantied I didn't notice. I bought two last year and I couldn't be happier. No issues with it not working over time so far.
390313
Their warranty won't matter, because once you buy and have a problem they will not respond.I bought it last May 2013 and went to take it down in Sept 2013 and seams were all ripped and it can not be put back up, unless it is duck taped and then!?! Not worth the money they are asking, to only last 1 season. Colorado
884051
After 60 days if it breaks down like ours did you have to send it in for repair. We just got ours back and it still is not working properly. I refuse to send it in for repair again! Calling my credit card company tomorrow to file a complaint and seek a refund.
923064
Sorry , I don't use mine year-round. I change it each time I open the pool in late Spring.
1767222
Hello Liz, Absolutely, We have used it for a full season without ANY issues. Once we charged the pool with the inital dose of salt and chemicals, we had NO problems all year. You can use the timer to cut down on your energy useage as claimed. The water remains Crystal Clear as promised. What a time saver and a quality improvement versus the cartidges, which are next to useless.
2114479
Mine also is desintegrating. I find pieces of the fringe all over my pool.Unfortunately I don't know either about the warranty.I've had mine about 2 months....
1336867
Not sure about the warranty, but this product is far better built and half the price then the professional model that I bought at Leslies pool supply. Been using it since I bought it...still in perfect shape, highly recommended
221208
Hi, this is Steve over at Aqua Products. We have not had problems with this unit and Intex pools, but that is not to say it could not happen. My recommendation is to proceed with caution as this will not be covered under the warranty.
454990
My husband installed the one at our first home, but we never had any issues. We had a pool technician install our second one in our second home, and it did go out within the year, and they replaced it minus installation. They said it was a fluke thing. Have had no problems since and that was a year ago. I honestly don't know if it's void if consumer installs it, but my husband doesn't think so. I would email amazon/pentair...they are usually very responsive.
39259
Mine got wet and died. This unit was so difficult to set up too. Sure wasn't worth the money. In your case, I would try to get a refund.
1881317
Contact the vendor directly. There should be warranty service the offer. I have had mine for a few months and no problems. And I put it through extremes like running in rain, cold, swimming, etc
1018088
Sounds like you got a faulty unit. I've been using mine all summer, never had that problem.
116578
We bought one back in the summer and to my knowledge it did not have a warranty with it.
1276666
Ours has worked great since we bought it last year. Maybe you just got a lemon..
108981
I am not sure if there is a warranty, but I am working on my second year of utilizing this product and it has held up for me without any problems as of yet. I am sure if the product arrived at your home and did not work even for a short period of time, that you could send it back and get your money or at least a credit.