So what am I suppose to do with it. when It won't turn on after charging all day I have hit reset and nothing blank screen. I have not dropped it or gotten it wet. I purchased the Creative Zen M300 on Jan. 16, 2013 So what am I suppose to do with it. when It won't turn on after charging all day I have hit reset and nothing blank screen. I have not dropped it or gotten it wet. I purchased the Creative Zen... » Read More So what am I suppose to do with it. when It won't turn on after charging all day I have hit reset and nothing blank screen. I have not dropped it or gotten it wet. I purchased the Creative Zen M300 on Jan. 16, 2013 « Show Less
149198
I personally returned mine after it froze ten minutes into playing around with the functions, and bought another player with the refund.If you haven't already, you should hold the reset button for ~10 seconds (as opposed to just pressing it) and see if that does anything, like commutergirl suggested.Also, maybe double-check to see that it was plugged in properly for charging? Sometimes USB ports can be weird.In any case, good luck! I hope it's just a temporary thing and that it works soon for you!
149199
It's a horrible mp3 player. My recommendation is to get rid of it and just purchase a different brand mp3 player that works correctly. That's what I did with mine.
149200
Had the EXACT same thing happen to me less then a week after i got this device.. this really sucks!
149201
I sent mine back, it was worthless... I replaced it with a Zune 80gig refurbished, it works perfectly, plus there are lots of very cheap (under $10) accessories available, like a case, a remote control unit and extra charging equip.....
149202
If I remember correctly, this is one of those buttons you push and hold until it comes on. You can't just tap it over to the on position. I don't have it in front of me to check so if this doesn't work, ask again on Amazon so the question pops again and I'll check
149203
I guess I am the odd man out in this one. I love mine. Works good. Are you sure you got a good charge? When the unit is charging you get a visual indication on the screen that it is being charged. If you do not then maybe the connection to your power source is not seeded correctly. I plug mine into a usb port on my windows7 desktop, it recognizes it and starts charging right away.
149204
If I were you I would send it back and buy a different model. The one I had was a piece of crap. I threw it out.
149205
Well, is sounds like an internal malfunction. I'd return if you can. Creative typically makes a good product but the M300 wasn't one of them.
1466290
Plug it in and charge it. The charge just disappears with no use. After it charges for a time the front screen will come up and tell you the charging %. It will take a day to fully recharge.
2013698
Make sure its fully charged. I only figures this out after testing it out and seeing very short videos of the test. I know there has been some complaints of malfunctioning, but mine works fine.
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
2093420
Have you tried the reset button? It's a little pin hole on the bottom. Also as weird as it may sound I've removed and replaced the SD card when having various issues with mine including not taking a charge or coming on and things worked fine after that. Makes no sense to me but that has worked.Goes with out saying but are you sure the charger is still working?
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
1386129
Hi. Yes it has a black screen that never turns on even if you charge it completely :(
2066937
Let it go completely go dead, then charge it overnight/all day until fully charged. After that, try not to let it die out if you can. But mine lasts for two or three hours at a time. Also check what programs you are using...that may be draining your battery as well. Hope this helps.
189009
Something wrong here as it works fine every day on mine. Be sure the battery is properly attached as the little clips can be tricky. Also make sure it's positioned properly for charging. Wiggle it around until you here the sound.
985701
Youre supposed to let it charge for a few hours the first day you get it. If that doesnt work maybe you should contact the company and get a new one.
685017
I'm not an expert on these things, but when I have issues like this, I do a few quick things. One, I change outlets. Sometimes a plug won't be making great contact anymore. (It also means you should change your outlet plug ASAP.) Two, I use a tester to be sure the charging plug still works. These can break down too, though it's rarer. Three, make sure the device is dead. Sometimes a battery needs to completely discharge to recharge. I don't know why but that's solved some issues. Fourth, do an internet search for your item and issue and see who else had this problem. There's almost always others. Good luck
1591260
I've had this happen occasionally with mine, particularly as the battery has gotten older. It seems to happen only after it has been plugged in for a long time. Unplugging it and letting it sit seems to clear it. If I don't leave it plugged into the charger for more than a day, I don't see the problem. If your's always does it, I think the battery may be getting sick, or the charging circuit is defective.
176439
I had same problem...it's either an internal battery or charger issue and it's not fixable...just return it. The new one I got (same model) works though.
2209122
Hi! Put it in the charger and when it is full the try it again. If it still was going on and of you better return the item.
2203752
Need more info - like was it plugged in when the screen went dark?.. Have you tried plugging it in to be recharged to see if the green battery lights up? (May have to push the power on button momentarily while charger is plugged in).. If "yes" does it hold a charge and have you tried to turn it on while plugged in?.. If it's a battery or a tablet issue it need a tech - it could possibly be a charger issue.. Contact the factory, who knows they may stand behind their product and repair/replace - depending on many factors..
62304
If it's new, make sure the brush head is firmly seated. If it has been on the charger for 24 hours and still won't turn on, it may be defective. If it isn't new, my best guess is that it has died. That's how both of mine have failed -- one day they just wouldn't turn on.