I wonder who to contact if this product doesn't have an effect? I am trying to contact NOW Foods or Amazon but cannot find an email address.
764188
Try productinfo@nowfoods.com - I recently sent in a question and the (human) response came from that email address.
2127108
To be 100% sure call them up. Press #2 for customer service and ask to speak with a nutritionist. I spoke to one today about some questions I had and she was very informative. (888) 669-3663.
1901855
Lucky you, I think I'm about to cancel my order with amazon. I'm not pleased with the service since people have had this item over a month ago. What's going on with amazon do they plan on shipping this product or not?
1943472
I recieved an email from this company when i recieved my order and they seemed to want good customer service. See if you can find your email or google the company.
534002
Only the manufacture would know, though whether they are willing to tell you is another story.The phone number for "Nutrition Questions Comments? Call 1-800-433-2990 Mon-Sat 9 AM - 7 PM"is on the package. I have some concern on the same question, though because the application quantity is so small, I still use the product (not knowing for sure). If you call and get a good answer, include that in your acknowledgement of this message. Thanks.
199600
When you please an order.!!!! We will email you what flavours are available and you reply to that email.....Amazon email addresses are coded and there is no one peticular email address...but once you place an order you will receive our email....Also when you place an order there is a name of the supplier...click on his name and type the message it will go to the supplier.!!!!!!Hope this helps you to place an order...or reply to this email and I will try to assist you as much as I can.....Ashutosh/Herballife
19698
+1 The people at SoyQuick have been utterly non-responsive. Now they don't even answer their customer service line during regular business hours.I am actually trying to contact them to CANCEL my order since the expedited shipping they promise never showed. Already sent an email, but that might be a black hole.
139473
I'm concerned about GMO's, too. I went to Now Foods website and it states that this product is NON-GMO. I can order now!
738651
Hi Alexandra! If you have bought our product you should know that you can send us an email any time you want to get questions answered and also if you want to have a refund. Get in contact with us and we will fix it. Today it is Oct. 11 but we haven't received any mail from you yet. Take care. Best Sarah Omega Soul Team
145132
I just found out today that Amazon no longer has their post order 30 day guarantee policy in effect. I am extremely unhappy and will most likely reduce or eliminate my purchases from Amazon. This is a direct as a result of Amazon removing this policy. I hope they are listening!
608606
Hello, while reviewing this product we found that we have not been notified of any changes to the formulation. We would suggest contacting the seller that you ordered from directly for further assistance regarding the product.
1708361
I checked my package thoroughly and did not see anything on pH. I was able to contact the company about this treat in regards to something different, and they responded very promptly. I would give that a try. Sorry I couldn't help anymore than this.
1574682
They have changed the formulation of Oral Balance. They have taken out the enzymes and xylitol and it doesn't work at all. It is thinner and burns the back of your mouth and hardly lasts 30 minutes!!! I called 1-800-922-5856 to complain and they will give me a refund for 2 tubes of Oral Balance and one tube of Biotene tooth paste(also without enzymes). I have been using this product for 10 years and it has really helped me at night (I have Sjogrens'). I managed to find some of the original OB at a small pharmacy - the originals will say on the front "Long lasting Symptom Relief" and the new formulation says "New improved pH Balance". What a joke! They have changed the formulation of Oral Balance. They have taken out the enzymes and xylitol and it doesn't work at all. It is thinner and burns the back of your mouth and hardly lasts 30 minutes!!! I called 1-800-922-5856 to complain and they will give me a refund for 2 tubes of Oral Balance and one tube of Biotene tooth paste(also without enzymes). I have been using this product for 10 years and it has really helped me at night (I have Sjogrens'). I managed to find some of the original OB at a small pharmacy - the originals will say on the front "Long lasting Symptom Relief"... » Read More They have changed the formulation of Oral Balance. They have taken out the enzymes and xylitol and it doesn't work at all. It is thinner and burns the back of your mouth and hardly lasts 30 minutes!!! I called 1-800-922-5856 to complain and they will give me a refund for 2 tubes of Oral Balance and one tube of Biotene tooth paste(also without enzymes). I have been using this product for 10 years and it has really helped me at night (I have Sjogrens'). I managed to find some of the original OB at a small pharmacy - the originals will say on the front "Long lasting Symptom Relief" and the new formulation says "New improved pH Balance". What a joke! « Show Less
1217833
I don't know. Now foods is great about answering questions though. I suggest you ask them on their website.
1350209
Good Afternoon. To give you an update, the image on Amazon has now been updated and accurately shows the latest product that is being shipped out. We have also uploaded an image of the Supplement Facts for full disclosure. Thank you for your patience.
2242915
Right now I have started this post to try and tackle the issue. i figured posting at the source of the problem would attract the most people and help raise awareness the best. I am still waiting for Amazon to reply back to my 3 customer service emails and 2 customer service phone calls (one semi helpful the other complete waist of time).Alright I just got of the phone with another Sales Rep and she said she had just received and email that stated that the issue is currently being addressed and that when an agreement they will be contacting people via email. Not sure how this is going to turn out but it cant hurt to contact amazon via phone or email and voice your opinion. Right now I have started this post to try and tackle the issue. i figured posting at the source of the problem would attract the most people and help raise awareness the best. I am still waiting for Amazon to reply back to my 3 customer service emails and 2 customer service phone calls (one semi helpful the other complete waist of time).Alright I just got of the phone with another Sales Rep and she said she had just received and email that stated that the issue is currently being addressed and that when an agreement they will be contacting people via email. Not sure how this is... » Read More Right now I have started this post to try and tackle the issue. i figured posting at the source of the problem would attract the most people and help raise awareness the best. I am still waiting for Amazon to reply back to my 3 customer service emails and 2 customer service phone calls (one semi helpful the other complete waist of time).Alright I just got of the phone with another Sales Rep and she said she had just received and email that stated that the issue is currently being addressed and that when an agreement they will be contacting people via email. Not sure how this is going to turn out but it cant hurt to contact amazon via phone or email and voice your opinion. « Show Less
100301
I have also used product in the past. I bought it every time from Amazon, but with the very last batch of product I have had the same problem..