Mine worked great the first time with my Bichon. I have oiled the blades. The 3rd time it stopped working and I read there is a sensor that detects hair clog in blade. I removed the hair and it will not work. The motor did not grind nor overheat. I see the bars charging the battery. Do I need to reset the sensor? HELP! Mine worked great the first time with my Bichon. I have oiled the blades. The 3rd time it stopped working and I read there is a sensor that detects hair clog in blade. I removed the hair and it... » Read More Mine worked great the first time with my Bichon. I have oiled the blades. The 3rd time it stopped working and I read there is a sensor that detects hair clog in blade. I removed the hair and it will not work. The motor did not grind nor overheat. I see the bars charging the battery. Do I need to reset the sensor? HELP! « Show Less
765321
I'm not a professional, I purchased this because of the reputation of Wahl. Also, assume that this is a recent purchase on your part. My best suggestion is for you to contact the company (http://www.wahl.com/contact/). I have no doubt that they will want to help solve your problem as soon as possible. The website has phone numbers and a lot of other information. Also, I have found that on other items, Amazon is also anxious to help their customers. Hope this helps and good luck. I don't normally respond to these things, but there seemed as sincerity and urgency in your message. Feel confident that they'll make you whole and get you back to clipping. I'm not a professional, I purchased this because of the reputation of Wahl. Also, assume that this is a recent purchase on your part. My best suggestion is for you to contact the company (http://www.wahl.com/contact/). I have no doubt that they will want to help solve your problem as soon as possible. The website has phone numbers and a lot of other information. Also, I have found that on other items, Amazon is also anxious to help their customers. Hope this helps and good luck. I don't normally respond to these things, but there seemed as sincerity and urgency in your message. Feel... » Read More I'm not a professional, I purchased this because of the reputation of Wahl. Also, assume that this is a recent purchase on your part. My best suggestion is for you to contact the company (http://www.wahl.com/contact/). I have no doubt that they will want to help solve your problem as soon as possible. The website has phone numbers and a lot of other information. Also, I have found that on other items, Amazon is also anxious to help their customers. Hope this helps and good luck. I don't normally respond to these things, but there seemed as sincerity and urgency in your message. Feel confident that they'll make you whole and get you back to clipping. « Show Less
765322
yes mine did the same thing the third time i went to go cut my toy poodles hair. the bars didnt change on mine it just would not cut the hair and when i went to try to cut it would make a louder noise. i was disappointed. my poodle was clean brushed and blow dried. she had no knots or anything.
765323
Ifi is the blades, it sounds like you guys used the blades on dirty hair. If not, then I don't kn ow, but these blades do not last long if used on dirty hair. They are meant to be used on clean hair. If it is the clipper itself, I would remove the blade first to see if it comes on, IF the clipper turns on without the blade, then the blade is locked, and needs to b e unjammed bu pushing on the cutting edge while the clipper is running. If this doesnt work then you need to contact Wahl. I am a groomer and own 7 of these clippers and have never had that happen.
1701037
I have not had a problem with my trimmer and I wonder if there is just something NOT RIGHT with the trimmer you got. You might return it with the reason and have them replace it if they will???????? I hate it when things don't work right!
195187
Hi Patsy, About 4years ago I had purchased one and it worked fine. Animals would squeal when they came within the sensor. I have just purchased 2 new ones and they do not work like the first one. The light comes on as you say, but the animals don't even notice. I recommend you return them. They don't work. I have tried having them closer together. I have monitored at night time when the racoons and skunks come. I don`t know what the problem is. I have tried varies things to see if it would make a difference, but no change. Send them back, the company should know that they do not work. There is no volume control to adjust the volume to see if that would make a difference. Mine are going back too. I am sorry if I misled you. I am disappointed with them. I hope you can find something that works. I`m trying to find something as well. Joan
84109
I found my blades don't heat up too terrible. I did purchase the cool down spray and an extra set of blades so I could change them out if they did. I have a cocker spaniel and his coat was really thick and they did an excellent job of grooming him. He is no longer with me sadly.
2164067
Our unit continues to perform well, and I'm glad that I bought it. However, I need to trim the fur for the collars contacts, as the dog's hair has grown out again and probably not allowing the best performance. I'm actually not putting it on the dog as much these days, because she has reduced her barking since wearing it; it seems that the collar has helped to train her to bark less, not just discipline in the moment. I did move the level from 3 to 4 for our black lab mix (65lbs), but I can tell that she gets the picture very quickly and stops barking at the neighbor hood cats after the first message from the collar. Our unit continues to perform well, and I'm glad that I bought it. However, I need to trim the fur for the collars contacts, as the dog's hair has grown out again and probably not allowing the best performance. I'm actually not putting it on the dog as much these days, because she has reduced her barking since wearing it; it seems that the collar has helped to train her to bark less, not just discipline in the moment. I did move the level from 3 to 4 for our black lab mix (65lbs), but I can tell that she gets the picture very quickly and stops barking at the neighbor hood cats after the... » Read More Our unit continues to perform well, and I'm glad that I bought it. However, I need to trim the fur for the collars contacts, as the dog's hair has grown out again and probably not allowing the best performance. I'm actually not putting it on the dog as much these days, because she has reduced her barking since wearing it; it seems that the collar has helped to train her to bark less, not just discipline in the moment. I did move the level from 3 to 4 for our black lab mix (65lbs), but I can tell that she gets the picture very quickly and stops barking at the neighbor hood cats after the first message from the collar. « Show Less
324945
I had the same problem so I exchanged mine for a new one. The new one works fine. I believe the original one had a faulty thermal cutoff switch. Mine would run for a minute or two when I first started it and then cut off. 30 seconds later it would run again but only for a few seconds. I wondered if I was somehow stressing the machine to much, perhaps I was working it too hard. But I'm just re-tilling a garden so my soil is not hard. And the new one works great, though I'm using it exactly the same way. So if you have this problem, I suggest you exchange it for a new unit.
1328923
Sounds like it's defective. I would contact the company. Mine works pretty well, tho I haven't used one in this price range before. The attachment of the brush to the motor sometimes vibrates loose while in use. I bought a couple of extra brushes so hope the unit lasts a while. The included travel brush is less robust, but performance is ok.
813573
No! I had the old model for over three years and loved it-- until my cats broke the lever from helping themselves to a morsel or two in between meals. Picked up a new model last night and it seemed to set fine, yet never went off (could tell because the meal light was flashing). Just swapped it for the same model at Pet Smart and same thing happened! New model is a bit easier to program, but I'd stick to the old model if I were you!
1648115
Mine did the same thing. It made a grinding sound and would never go back into the start position. I called support...everything, they couldn't/wouldn't help. They were going to give me a small credit to buy another one. I declined since this one had broke within a year. I decided that since it was broke anyway and I couldn't use it, that before it made 'in position' beeps to start, I would manually move the cutter all the way over into the start position(while it was making the grinding noise). There is a trigger in the start position that tells the machine that it is ready to start. I did this SEVERAL times with no success. Machine was useless. Then I tried again and I must have had the right timing. It has worked ever since...no grinding noise. It's all about timing and I don't guarrantee my fix will work for you. I figured the machine was a waste anyway, so I might as well try it (even though in my mind I figured I would break the gears by doing this. Didn't matter...it didn't work). If you are ready to write it off or throw it out the window...give it a try.
130759
Does the display show the razor is activated when this happens? If it does the motor is becoming jammed. Remove the cutter foil, and blade, and put a drop of oil on the piece that oscillates back and forth after cleaning it. It's probaly gummed up.
281213
If all the other electrodes work but the comb attachment, then it's the comb electrode that is defective. The only solution is to contact the seller and get the seller to send you another replacement. Good luck!
2236643
I would definitely contact the seller and make them aware. Ill try my best to explain but there should be an online manual on google somewhere. All you do is charge it up first until the light on the collar is green. Then activate the collar by holding the button on the side with the digital display. You do this and then it should come on. Then if you let go and hold the button again two lights will be displayed (green and blue) and this means that each time your dog barks sequentially the electric pulses will increase. This is where I have mine. However if you let go and hold the button again there is a manual setting where you can set the pulse from 1-9, 9 being the strongest. I had troubles figuring it out at first but just play with it and if this doesn't help call the manufacturing company they'll absolutely answer your questions. Be careful not to hold the button too long as this will power off the collar. Hope this had helped you! If you have any more questions let me know. Also let me know if it works well on your dog as well.
1865007
Mine does the same. I don't think it is an error, just a change since the trimmer continues to work.
2111578
You may have gotten a bad one. I have used mine for months with no problem. Be sure that the brush is on the handle properly. If it isn't on nice and tight it could cause the mechanism inside to wear out too soon.
1576259
http://www.petedge.com/library/library.jsp?pageName=se_clipperbladeuse . There are differences. Not all bichon's are created equal. The hair/fur of bichons vary. I have 3 and each has very different hair, what works with one doesn't necessarily work with the other. Each blade is designed with different capabilities. A broken blade, throw it away, period. See if you can accomplish the cut you want with your current blades. Read about blades capabilities, it's helpful. I found that visiting professional groomers and asking them questions about the different blades to be used on a specific breed to be very informative. You'll find groomers to be very willing to be helpful! http://www.petedge.com/library/library.jsp?pageName=se_clipperbladeuse . There are differences. Not all bichon's are created equal. The hair/fur of bichons vary. I have 3 and each has very different hair, what works with one doesn't necessarily work with the other. Each blade is designed with different capabilities. A broken blade, throw it away, period. See if you can accomplish the cut you want with your current blades. Read about blades capabilities, it's helpful. I found that visiting professional groomers and asking them questions about the different blades to be used on a... » Read More http://www.petedge.com/library/library.jsp?pageName=se_clipperbladeuse . There are differences. Not all bichon's are created equal. The hair/fur of bichons vary. I have 3 and each has very different hair, what works with one doesn't necessarily work with the other. Each blade is designed with different capabilities. A broken blade, throw it away, period. See if you can accomplish the cut you want with your current blades. Read about blades capabilities, it's helpful. I found that visiting professional groomers and asking them questions about the different blades to be used on a specific breed to be very informative. You'll find groomers to be very willing to be helpful! « Show Less
1891610
I had that repeatedly this week -- I removed the brush multiple times and couldn't see a thing. Eventually I found there was a clump of dog hair buried deep under the rubber band that makes the brush roll. Only a tiny bit of it was poking out but eventually I was able to work the clump out completely. I find this message appears a lot less often if I empty the dirt bin before the machine asks me to - in the middle of a sweep, or while it is recharging before it goes out again.
46697
I left my Neuron plugged in to recharge the battery overnight to see if it will power my mower again just to make sure and it started again after I press the start button. So I don't know why it did not start yesterday. I thought it had died. I am so confuse right now. My be the connection between the battery and the mower was loose. I will try to do some mowing just to make sure that it will run OK. Sorry for all the trouble.