, I put two new energizers in on Sat. and Tues. the battery light was back on. Do I need to reset the device after replacing the batteries?
765584
I had to, yes. I put in fresh batteries but the battery indicator never turned off. Finally I tried resetting the unit (after I learned it kept my scheduled program) and the battery indicator turned off and stayed off.
2166032
No - I keep getting "low batteries" and the device will not take a reading. When I installed the new batteries, say issue. I've submitted a request to Withings to get their help
57895
When I first put in the batteries, it did not work. I realized that I put the battery holder in the wrong way. Turned it around and it worked. Hope it's that simple!
1379566
Sorry for your problem with the battery install. If the new battery is not defective, sounds like the main unit is defective. I obtained the batteries as a gift for my daughter. She installed the new batteries and selected the option of new batteries installed. Then left the unit in the home dock, charging overnight. Went from running less that 5 min to completing the whole area for approx 50 min never having to go home for a recharge. Runs like new again
1780837
I've used and liked this product since i purchased it about two years ago. The first time I had to replace batteries, all went well, though I had to reset the unit to get it to work. The second battery change hasn't gone so well. I can't get it to turn on, in spite of using the reset procedure. Does anyone have any suggestions of this situation?
1151861
Mine got into exactly the same state. Turns-out the battery was simply under-powered (so not completely dead, but not powerful enough to make the timer work). When I changed the battery, the timer starting working again just fine!
1613360
take the battery cover off and press the reset button for 2 seconds. Maybe change the batteries as well.
1509527
The last time I changed a battery, I had a similar response. But, given time it recovered and is now working properly. Maybe it's a capacitance issue.
1431717
It may seem trivial, but ensure that your batteries are charged. I had thought that the new batteries I received were charged and had a similar things happen. Once I recharged the batteries everything worked fine....definitely user error on my part.
1471719
I just inserted the batteries and they both came on without an issue. Since it's both, and it's unlikely both woud be defective, I'd check the battery insertion sounds like you have them backwards. Or the batteries are dead. Good luck!
1932715
I had this happen only once. Seems like the device was in a weird state. I left it alone all day -- until the blue light was off, in fact all lights were off. I was trying to let the battery die completely. Once it did, I turned it on and everything came up ok. I was frustrated that I could find no way to do a "factory reset' and reconfigure it. If there's a way to do that I'd be interested.
251567
I agree. Send it back. Mine has been perfect. Changed the battery once and it works great.
662848
did you change the batteries??? the same thing happen to me just a moment ago. i changed the batteries and the problem was resolved.
583867
I was able to replace my battery. But right now its always blinking on one bar. It seems to be charging now though so I will be patient and let it charge. Hope fully bars will return. When its charging the bars blink right? Mine doesn't do that anymore. @Richard L How did it strip the battery case?
1049304
Doito, went dead, no LED light indicates to me that your batter is nolonger connected, Check to make sure it has not disconnected, make sure it's not bad. Even new batteries are bad out of the box. I experienced this first hand as an electronics tech
2114599
I haven't had it long enough to replace the batteries. Generally, most electronic equipment holds information such as date / time for short periods when bateries are removed. If not, is easily reset through the menu sequence. Sorry unsble to be of more help. Tony
2099916
as soon as u put the battery in the light should come on and stay on try taking the battery out and reinstalling it make sure it is seated all the way in good luck