I bought this computer and It was working fine, and one day the laptop went into "smartmode". Does anyone know how to get out of smart mode?
751122
I've never had that happen to me I think.... I'm sorry I'm not much help all I could suggest is doing a recovery but if it's like in a mode similar to safe mode there must be away to switch out... Maybe on start up try f12 see all the boot options.
751123
I too have not encountered "smart mode", but would suggest going to "HP Help Site". They should be able to help you. Good Luck! Ralph Mason
1102391
My suggestion would be to reboot, go into windows in safe mode. Once in safe mode, go to device manager, check for any issues. If you have another computer or laptop that works fine, find any drivers (network) from dell. Use a thumb drive and transfer the drivers to the machine with issues. you will be able to install in safe mode. NOTE: this all could be done from your regular boot. I use safe mode a lot to check things...
602280
I will need more details on what is happening, are the modes themselves not functioning? Or is it the wheel itself not responding? The only time i have experienced an issue with the wheel was when i purchased the laptop and had Windows 8 on it, after downgrading to Windows 7 i do not have any issues with the functions of the laptop. I am not saying this is a fix, i am informing you that the software is still a bit buggy.
1879400
Sounds like a defect.. barely pressing button should change modes while a firmer press should click and power off..sounds like a lil bit of bad luck. :(
1209280
I've never had a problem with it. I would check the setup instructions. Maybe it can be reset.
964024
There is a pinhole at the bottom of netbook said "reset", insert a paper clip pin for 10 second when the machine is power on and then release, you should be able to go back to factory default reset.
1741662
If you go into advanced power settings you can turn off adaptive brightness. That fixed this issue for me. Go to Control Panel &gt; Hardware and Sound &gt; Power Options, then click on "Change plan settings" next to your active power plan. Click on "Change advanced power settings." Scroll down to Display, then under Enable adaptive brightness, switch it off for both the battery and plugged in modes.
1078360
I'm really not sure...I haven't changed modes. Why not play it safe and turn it off. Rich Green
2025803
Start &gt; Control Panel &gt; System &gt; Device Manager &gt; Bluetooth Radios ...inside locate the Bluetooth controller...on mine it was the INTEL ...under Power Management uncheck ALLOW COMPUTER ability to put to sleep to save power.
1769064
Hi Not Ned. Try unplugging all peripheral devices except the keyboard and mouse. Then hard boot. If that works plug in the disconnected peripherals one by one rebooting each time until the problem reoccurs.
930555
Just keep pressing the Mode key until it comes up. It's a bit finicky but it does work.
172459
I'm not sure I fully understand what's happening. When you try to shut down does the machine give a message saying it is shutting down? Does it exit Windows? Either way, here are two things you could try that are harmless if they don't work. (1) Press and hold the power button to force a shutdown. Restart, then immediately try to shut down from the keyboard. Might work or you'll just waste a few minutes of your time. It it doesn't work, or you've already tried it and/or you think I'm stupid for suggesting it, try #2. (2) Remove the battery. A while back I had a screen issue. After a lifetime trying to get to tech support that was the suggestion and it worked. Yours doesn't sound like a screen issue, but if you can't shut down, it won't make things worse. If that doesn't work and you have to get to tech support, you might have a long wait. Good luck.
748999
As far as I know, the only way to deactivate it is to unplug it. I have unplugged mine and it has not made me reset the settings.
1743683
hello, sorry for the wait. its integrated within the laptop but to tell you the truth, i would prefer another laptop. the motion sensor is very annoying and the only useful thing that i honestly use is the fingerprint sign in and the smart pass for websites. Smart pass is assigning a website to a finger. For instance, my pointer finger pulls up my email webpage, my middle pulls up my amazon webpage and so forth. Also, as we speak i am currently packaging the laptop to send back to hp to fix because after updating windows 8 the whole thing crashed and ive only had it for a few months. Im trying to see if i could return it to amazon and just buy a new one. My theory is, if this is the trouble in gettign this early in the game then i would hate to think of what waits for me down the line. I would suggest you get another laptop period.
796588
No, that is not normal. Send it back; once I hit the enter/ power botton, I can toggle to power off and it shuts off . Hope that information helps.
1684391
I'd just back up in the "Menu Tree" and try again. If that didn't work I'd Power cycle the unit to reboot it and start over. Good luck.
2014336
With lots of electronics, you can try holding the power button to reset it. Good luck.