when the battery won't charge any longer what is the replacement charge for a new battery?
748915
Contact the Water Tech Corp. (Catfish) Customer Service directly for parts and accessories at 1-877-967-9888, or their website at www.watertechcorp.com. They have awesome service!
646962
You should make sure your battery is seated properly - the negative side of the battery should be against the spring. If the battery does not make contact with the charging points, of the charger, it will not charge the battery. If your battery cell is drained then you should allow the battery to charge for at least 4 hours. If you feel the battery or charger is defective contact the seller and they will replace either one of them. This is very rare but it is possible.
1113949
battery is shot. The more you use it the less time it will last. Start looking on ebay or amazon for a replacement battery should cost 20-25 bucjs
2075386
I guess that's possible, I have had no issues at all with mine. I believe if you go on their website or call them, you can order a new battery.
450064
You have to call the number on the instruction manual for customer service and let them know it doesn't work. If your warranty is still valid they will send you a replacement at no charge, if not then they will charge. Not sure how much though.
1699343
Try removing battery and replacing it. If still no charge, yes, replacing the battery was worth it for us after several years of hard use.
524248
If it no longer takes a charge, it is most likely the battery. You won't know for sure until you replace the battery.
326416
I know that the company has the batteries because they sent me a new one when I complained that mine would not hold a charge. My suggestion is to call the company at the number listed in the manual which is 1-800-798-7398. If you have had yours less than one year, they may send a new one free. Good luck.
1090217
If you cant get the battery to charge there may be a problem with the camera, the adapter or the cable. The easiest thing to check is the adapter, about $$35 from National Camera Exchange. If it is not the adapter it may be in the camera circuit in which case you may need to purchase a different camera from amazon like I did.
1162596
The battery on this Drill/Driver isn't designed to be charged continuously, it will fail(go bad) if you do this. Which unfortunately sounds like what happened in this situation. It could also be the charger that failed. Either way, this does not sound like a cheap and easy fix. The batteries were cheaper 2 years ago, I did not need to buy a replacement battery for my drill/driver up to this point.
1244982
Try charging the battery before buying a new battery. Mine needed replacing because the charge wouldn't last for more than 15min.
151517
I believe the battery is hard wired into the camera. If you can not get it to charge, its time to replace the camera
1008455
I saw this phone number in another answer here and called it. someone actually answered it and they are sending me a new battery pack in the mail - no charge. Must be a common problem - as is discussed here. cs@ekousaltd.com and 1-800-354-5605 (english only)
524243
Ours was no longer taking a charge, replaced the battery and now it works great!
2061773
Batteries could be already charged or they are old and no longer holding a charge.
435304
Make sure the battery is placed correctly. When I found the battery has not been charged is usually due to not placing it correctly into the charger
1834177
Not sure,but I need a new battery. Do you or anyone else know where I can get a battery