Battery problem: I bought one, exchanged it, and am now having the same problem with the second that I did with the first: How long should it take to charge the battery *the first time*?
263179
I found that mine won't charge at all when connected to my computer at work. It DOES charge on both of my home computers, and I did install the Creative software on those computers. I e-mailed Creative's support to inquire if the software was required on a computer for it to charge the player, but I've heard nothing back from them. Since then, I've bought a second battery (non-OEM Lenmar battery) until I can find a reliable and inexpensive A/C charger (this also means non-OEM since Creative's prices are nuts).
1101740
Hello there - Are both batteries new? Even one battery that is not fresh can prevent this item from functioning properly. Did you try to hold the "on" button to on for 10 seconds, as sometimes first time use will take longer to turn on? Please contact the seller directly for further assistance. Kind regards -Vert Delivery
1622703
I would immediately send it back. It has to be defective. My two batteries work just fine. They take the charge and hold it until you are ready to use them. Sorry to hear you had trouble. These are hi-tech units and I do suppose that they are a little temperamental.
949044
I bought 2 and immediately had a problem with one of them (which I returned). I do notice it doesn't hold a charge very long these days. I've had mine about 6 months but only use it on occasion. Good luck :)
60114
That's way too long. It seems to take longer than usual with some cheap batteries and with rechargeables. Even then, not 20 minutes. I'd double check that it's not the batteries if convenient and/or contact the seller/mfgr to see if they'll swap it for another one.
1784609
Return it for a replacement & get the one that has the battery that can run 1.5 hrs once charged. I have them both and the one with the battery in the better.
1390089
Hi: I had that same question. So I just bought the battery thinking that would solve the problem. But it didn't. So I ended up buying the charger and that just prolonged things. MY advice, purchase BOTH at the same time and be done with it. JOHN
2246075
If the battery is seated properly it should provide at least 3 hours of charge upon arrival. This is a replacement part so it may need some manipulation to seat it otherwise the problem may be in the other portion of charging assembly as suggested above.
882966
That doesn't sound right. Do you have a way to check the battery charge? Are you sure it is at full charge when you take them out? I think one of my friend's had this issue too, each time they charged their batteries, it would charge way fast, but the batteries were never fully charged.
1129489
How long are you letting it charge for? I let it charge for a few hrs the first time, since then I have rarely had to charge it. Try letting it be charged for hrs if you haven't yet...if that fails to make a difference, or if you've already done this, I'd attempt to return the item.
445286
I have not had that problem, yet! Sometimes a battery will not receive a charge. I would buy a new battery for a cure>
1379566
Sorry for your problem with the battery install. If the new battery is not defective, sounds like the main unit is defective. I obtained the batteries as a gift for my daughter. She installed the new batteries and selected the option of new batteries installed. Then left the unit in the home dock, charging overnight. Went from running less that 5 min to completing the whole area for approx 50 min never having to go home for a recharge. Runs like new again
114056
Both ,Jonathan. The first one was replaced, and I was offered my money returned. I elected to alsopurchase a new battery from another company, and am using that one currently.
842056
I have used mine more than 30 times between charges without a problem. I have never had the battery run low so I do not really know how long it takes to charge. I just charge it after it has been more than a week or two since I used it.
1280922
I only takes a couple of hours for mine to charge. Sounds like your charger or battery is faulty.
1043329
Great timing with your question. I bought one of these a little while ago and went to use it for only the second time this past weekend.....(I use it as a back up when my main battery is depleted).....the first use was brief, as I only needed a few minutes battery time. This weekend, the battery was fully depleted in a matter of minutes (no more than 5 min) and on subsequent recharges, continues to work just as poorly. I am very disappointed. Don't know if this is the norm or not, but if it is, buyer beware.....
1856850
Yes, this is the second time it has happened to me. I will try with universal charger when I get home or have to buy another battery within 6 months. .