shipping: Do you put anything in the package to keep the gelcaps from melting?
119075
I ordered it from iHerb.com. They ship it packed in a cooler with ice (gel type freezer packs) and recommend overnight shipping. It arrived cross country the next morning by 10am as promised and still cold.
1220132
We suggest ordering during the fall so that products are not exposed to such intense heat. We could put ice packs inside but we do not know what temperatures it will be exposed to during transit, so this does not guarantee it will stay cool.
387395
Hello, we do not refrigerate our products upon shipping. Please be assured we have done testing to ensure the ship item is not long enough to damage the quality or potency of the product.
2005067
I have never had a problem with this product, however if you check out the packaging there is contact information and instructions on how to proceed in the event of an issue. You can always contact the shipper for this information also. Hope this helps.
564244
I can't recall. Perhaps the sealing was on the package itself? Sorry, I'm not much help.
169790
Not sure if this will work but I'm thinking wrapping this in foil to prevent it from melting. I might give it a try. Will followup with results
533910
Mine came today. Yes it was heavy, it had insulation around it as well as 2 (formerly) cold packs in the box. The Fed Ex guy didn't knock or any thing to let me know it was delivered and set it in the sun despite the "perishable " tag on it. Thank goodness they were still fine. I ordered a smaller box previously, it had no extra wrapping but they were fine as well, it was colder out though. I had read a lot of reviews stating a problem with melting. Glad mine made it intact with the shiny shell and yummy melting goo!
2079489
I use these always to send music CDs as well as CDs for video games. I do place cardboard (cereal box thickness) around the CD to protect while in transit. I do find the USPS is NOT always careful about packages. I have ordered these at least three times. Good luck !!
524472
Probably not. Most places don't send it in a cooler. It needs to be kept cool. If the shipper is Kirkman, they will send with ice pack but add quite a bit to the cost for this. Even so, many times the ice pack is no longer cool when received, especially during hot weather.
112422
It comes with ice trays so you can freeze it yourself but I'm guessing actual ice would melt in shipping.
1600054
They wre packaged very well. If I was shipping overseas I would definitely add additional packaging myself with bubble wrap etc. as you don't know what kind if handling they will receive
2156143
I assume so as none of mine have ever been melted when I got them. Shipment was very fast. They are well wrapped in bubble wrap. Hope that helps. I don't think you'd be sorry you ordered them. I'll be ordering again. I ordered the package that had 6 bags in it.
2121803
Hi Christopher! You'll have ask the seller...I'm just a customer. When I received the item the packaging was ok.
412331
I know this is probably way too late (a year!) to help you, but just in case someone else is curious I thought I would answer. The bottle ships in a standard box, unrefrigerated. It's sealed on the outside and under the cap, and the recommendation on the bottle says to refrigerate. A friend of mine works in a health food store and says they do not arrive refrigerated to her store, and they just put them in the refrigerated case after they receive them.
1469599
I won't try to ship this without all the protective cardboard. The money you may save isn't worth the risk of damage to the product while in transite.
2156149
I ordered mine in the cooler weather but they arrived in uninsulated packaging so I would say "No" to your question. Mine arrived in great shape but, as I said the weather was cooler when I ordered them.
408761
Well, the one I received was tightly packed in a small silver bubble envelope. I am not sure if it prevented freezing bug probably helped a bit. I was home to receive it so the package was not laying around in the coldness which surely helped. I would advise you to ship it to a place where you know someone will be there to pick it up. My cultures are thriving now, good luck!