I bought a Medium one and didn't receive cross strap. I can't seem to find where to leave feedback and it is not returnable yet. Any ideas?
84464
I had the same problem. I called Timbuk2 customer service at 1-800-865-2513 and they sent me the cross strap for free.
84465
HI, The cross Strap is stored in the inside pocket of the bag. So if you open the bag, you will find a zipper. Open that and the cross strap is inside that compartment. Thats how i found out.
637286
I never got mine to work - too short & total waste. Better to go to your local REI, sports store, or even Walmart maybe to get a longer velcro strap (& trim it if need be).
1022393
The strap is adjustable, but since I gave it as a gift I don't have it in my possession to see how one adjusts it. Sorry.
1041585
I'm not sure. I bought it for a gift and didn't open the strap up all the way. It looks like it will fit over the shoulder for sure, but I'm not sure about cross body. I'm sorry that I couldn't be more helpful.
311109
Dear client,you could buy the strap separately.Could you kindly contact us for more details ? Here is our email address : kattee.am@foxmail.com. Thanks in advance.
1738541
It didn't come with a strap and from what I can tell I don't know where you would attach a strap. But check with other users and/or the seller. I'm not the most savvy on such matters.
933290
Same here, I've gotten 2 from Exigo Distribution and both are two small. They will issue a refund, but what's up when then not fitting.
2156727
Yes it comes with the same color strap. I didn't know either and I took that chance. I apologize, it might have been helpful to add to my review!
253217
Sorry I never replied here -- but here's a link to some photos of the strap setup (scroll down to the bottom of the discussion):http://www.bikeforums.net/showthread.php?t=440646
1040628
Hi there.I bought this product as a bare-essential sling but definitely prefer this over the 'factory' strap around the neck. I'm no product expert so I would have to suggest contacting the manufacturer directly. I feel as long as the nylon strap doesn't show any fatigue or wear, it should be good. I did feel like I had to give the piece that screws into the tripod mount a little "umph" but that may have been me being a little over cautious. However, the most weight I've used the metro strap in combination with is a 5d mk ii/70-200mm/430exii with out any glitches thus far...Hope this helps in some way. Hi there.I bought this product as a bare-essential sling but definitely prefer this over the 'factory' strap around the neck. I'm no product expert so I would have to suggest contacting the manufacturer directly. I feel as long as the nylon strap doesn't show any fatigue or wear, it should be good. I did feel like I had to give the piece that screws into the tripod mount a little "umph" but that may have been me being a little over cautious. However, the most weight I've used the metro strap in combination with is a 5d mk ii/70-200mm/430exii with out any glitches thus... » Read More Hi there.I bought this product as a bare-essential sling but definitely prefer this over the 'factory' strap around the neck. I'm no product expert so I would have to suggest contacting the manufacturer directly. I feel as long as the nylon strap doesn't show any fatigue or wear, it should be good. I did feel like I had to give the piece that screws into the tripod mount a little "umph" but that may have been me being a little over cautious. However, the most weight I've used the metro strap in combination with is a 5d mk ii/70-200mm/430exii with out any glitches thus far...Hope this helps in some way. « Show Less
898671
No clue, I threw the darn strap away, I know how but it's really wimpy and isn't any good. Sorry if i didnt help any, best if luck with the strap
792635
I got a playmaker which reponded to my leg measurements. It ended up being too small. My knee was in such pain that I strapped it on and wore it one day anyway. MISTAKE!! I called trying to send this one back to exchange for a larger one. They would not exchange it since I'd worn it once. So if you get one be sure to try it on and if it doesn't fit, put it right back in the bag no matter how badly your knee hurts.
1054524
You can go to the Joby website and they have a great, easy to follow video on how to adjust and position the strap. I don't think your doing anything wrong. I have watched it several times just to make sure myself.
217787
This is a late response to Diosdado but if it can help someone else...I am a female with small, bony 6" wrists. I ordered the Pro series in small and extra small. The small had a bit of room but couldn't close tighter because that was as far as it could go. There was also some excess strap sticking out which I knew would drive me insane while lifting. The extra small could close tighter (I know they say you don't want it tight but I like having the option) and I was able to make it looser as well. The main thing was no excess strap sticking out. Now, my husband tried the small on and while he didn't lift anything with the grips they seemed to fit him okay. This is a late response to Diosdado but if it can help someone else...I am a female with small, bony 6" wrists. I ordered the Pro series in small and extra small. The small had a bit of room but couldn't close tighter because that was as far as it could go. There was also some excess strap sticking out which I knew would drive me insane while lifting. The extra small could close tighter (I know they say you don't want it tight but I like having the option) and I was able to make it looser as well. The main thing was no excess strap sticking out. Now, my husband tried the small on... » Read More This is a late response to Diosdado but if it can help someone else...I am a female with small, bony 6" wrists. I ordered the Pro series in small and extra small. The small had a bit of room but couldn't close tighter because that was as far as it could go. There was also some excess strap sticking out which I knew would drive me insane while lifting. The extra small could close tighter (I know they say you don't want it tight but I like having the option) and I was able to make it looser as well. The main thing was no excess strap sticking out. Now, my husband tried the small on and while he didn't lift anything with the grips they seemed to fit him okay. « Show Less
1495123
Mine didn't come with the strap either. Like someone else commented, I don't think they do unless you order them directly from Seat Pets' web site.
1367827
Well I never got mine from this provider. However I found this same thing in th Sears store. It did have a strap in the back all thow it's not really tight.
909461
I really don't know. This reminds me that I ordered one last year and had to put a clain in because I did not receive it. Being quite busy, I forgot to see if I ever got a refund. Not sure why this question went to me but now I can check it out.