any warranty or customer support after purchase?
751622
Don't recalled any warranty ,,,, it gets the job done there has been no need for support.
35447
To be safe email their customer support. I had a similar question and they responded quickly.
1729675
If it arrived broken I think the no questions asked warranty by Amazon is over although they may still take it back. If it broke in your possession there may still be a chance Amazon will replace it. Contact them.
1900251
Who did you buy it from? It should still be under warranty. Find out the agent for the seller is and then how they handle warranty.
91931
I'd think it would still be under warranty. I would contact the company you bought it from.
1411391
Sorry, I've never had a problem with mine. I think, like Patrick suggests, if you contact the seller they might be able to work something out for you. Good luck!
503854
I'm pretty sure there is, however I had the same issue and they refused to honor the warranty.
1664973
Unfortunately, no. I've only had mine about a month. My suggestion would be to try contacting their customer servive and/or research on the web. Sorry that I can't be more help.
1441916
I just got one today from this company, and it did not have a warranty card. I have been trying to resolve this with Amazon and Electronics Basket to no avail so far other than being told by Amazon that I can send it back.
1476697
You can try. They will do everything they can to not honor the warranty--a terrible company! I'd return it to Amazon if you bought it recently.
909922
I have not had a warranty problem, however the costumer service is excellent. I was helped in setting up my unit. Believe you can return also if there is a problem.
2006794
Did you get an answer or figure out whether it has been resolved by now and/or upgraded? yes i'd hope.. being a year later
1935332
I baught this item as a gift. As Yet I've yet to hear of any oriblem from the personI gave it to.Personally, if still under the warranty period, I'd return it to Amazon. OR I'd return it toSeard for repair. Frank Seard would probbaby
1622901
Pretty much none. Mine broke and i left several messages on their answering machine with no response. Maybe that changed since my experience who knows but i would call their customer service number first before buying.
852211
Have you checked all specifics? If so I would definately contact them. I've never had any issues with them. Hopes this helps .
1412783
I just got off the phone with a tech support guy who walked me with great patience though download and installing new drivers, etc. Noluck. He's sending out shipping info. I inquired about whether it'll be a new machine or a repair, and he indicated that they might just fix a driver problem or replace a bad card. He seemed rather certain they wouldn't be sending a new machine.Thanks for your suggestions about the personal info. I have done a backup and can remove anything personal and restore later.
618781
I believe there is a warranty but I was unable to use it. My questions were not answered either via email or via phone. You can expect either lousy or non-existent customer service from this company.