This pedometer keeps resetting and I lose all data from the previous days. It's like a hard reset on a phone. Wipes out all information. Any advice?
762505
Wow, I haven't had any trouble with mine. Wonder if you need a fresh battery or something? Did you call the manufacturer and see if they will replace it or have any recommendations? I love mine, haven't had any weird glitches like that! Now my cell phone... That's a different story... Good luck, I'd start with the manufacturer.
762506
Just click on the mem button and it will let you see up to the last seven days.
284906
If it has frozen, try pressing carefully into the small reset hole in the back of the pedometer. It says not to use a sharp object as this may puncture the pedometer. If this does not work, I would try by removing the batteries from the device for a while. Then put them back into the pedometer and see if you can reset it.
647005
Your device is faulty. The information should be stored in the internal memory until you either, remove the battery or reset it yourself.
952163
Hey Thanks man, I will sure try this if I get problems with next unit, I should receve it sometime next week. To be honest I feel like naked without my GPS ...lol
1914532
Without more info it is hard to know what you are referring to. You should remove the battery and then reinstall to see if the unit resets... I have been using mine since Oct 2013 with no issues.
387244
Hello Sara,Sorry for the late response; The answer to your question is yes. You can reset the steps/distance as many times as you want during the course of the day. There is a cumulative total that gets saved. So if you record your steps before you reset them, then you can keep a history of the sets during the day. By the time the next day rolls around, the memory only save the cumulative total for that day, not the individual sets. Just press the bottom most button to clear and reset each count, which btw does not affect the total count for the day. Cheers, -Ben
781900
If you take it off...mine doesn't count much if any while travelling in a car and I'm disappointed sometimes it doesn't count enough for riding my bike. ;-) I am unhappy mostly with customer service and it doesn't keep the time on the same screen as my last Omron pedometer did. I'm also unhappy it doesn't upload steps to facebook as its advertisements lead you to believe. You can upload to your private page and get a graph, but I could do that with my old one. You can post "badges" (I don't need badges, thank you, I want to share my stinking steps and miles!!!)I had my last pedometer for 5 years and zero complaints so the fact that I am unhappy with this one is an indicator. Try the triangle one, I think it is the J-321. Purple and grey. Old style but the battery lasts longer (6 mos versus 2.5 to 3 mos), you can still upload but with a cable...to me, the USB is not enough of a draw over cable since the pedometer itself...in a word...sucks in comparison. This was NOT an upgraded model. It was a sucker draw, and I was the sucker. I can't get any resolution out of customer service...they want to appear to upgrade, not truly upgrade. They did do a "customer service" call to verify that my complaints were accurate. (I complained about the time stamp and she called to say that "yes, the model you have does not tell the time on the same face.) I repeated what the gal said and asked her if that sounded like she answered a question and she giddily said, "yes, thank you. I'm glad we could satisfy you." and hung up...no longer an Omron fan to say the least. Happy Hiking though! Again, I DO like the old style if you can get it.
1636230
I'm not sure what you are trying to reset, but if you push down and hold the set button, you can reset your time, steps, weight, stride and hour clock in this one feature. Use the mode button to get to the feature you want and the reset button to increase your numbers. Once you have it where you want it, hit the set button and you are good to go.
2104293
It goes up to 99,999 steps then it goes back to zero again. it does not record by day
589474
Mine did the same thing. Called customer service and told what was happening (nothing!) shouldn't be happening. Really?Send it back and get the Garmin S1 or S2.
301592
I sent mine back as I could not reset it. Also because it would not accurately count my steps. Sorry.
464503
I don't seem to have that problem. My unit registers the correct date and time. Try resetting the phone by taking out the battery.
1552731
frances, i found that pedometers that clip on tend to break while wearing them and are not good for active people on the go. there is wrist cord and you can loop it around a belt or belt loop. i keep mine in my pocket constantly and it records very well at all times. you can even tuck it into an elastic waistband if a belt is not part of your clothing. let me know if i can help you with any other questions. i own two, i am a 40 year jeweler and watch repair person and with the lithium battery, it requires little attention for long periods of time. burt
1999710
Unfortunately it does not sync with MyFitnessPal the way a Fitbit does. It is not an option.
907211
Apparently so!!! I've been using the pedometer for several months. I don't really use the USB and it's still there!!!
240368
Once it's set up it automatically logs everything to your iFit account. However, having said that, it's just a pedometer for me. None of the inputs or displays work like they advertise. The SD card may work better - I don't know. Customer service is pretty good about responding after two inquiries but then just fade away after that. Read every possible thing you can find on every message board/forum you can find before you purchase it. Give yourself a fighting chance! They promise updates but we haven't seen any yet to correct any of this. Good luck if you purchase it! Sincerely!
274566
It does work without a connecting device. Every day you can see your steps, calories burned, etc. But I don't think you can track it more than one day only on the device as it resets every midnight. I was just looking into the apps and you might need a mac for the app. I suggest you contact Striiv cares (just google them) and talk to them. I am unsure of all the logistics but I do know that they are very responsive to questions. Good luck.