The center drawer has no support and hangs from underneath the table. Did I get a faulty product?
752094
Yes I assume so. Mine has been sturdy enough to store extra makeup for several years. The drawer on mine is fully operational. Hope this helps
752095
It should not hang freely or loosely from the table. There should be ample support of the drawer.
752096
Same thing happened to me. They had this plastic holder stapled on the back part of the drawer and it was loose when I got it. So hopefully you didn't throw it away. I had to screw it on myself. I sent a complaint, but never got a reply.
509910
We didn't. Our set didn't go together at all - the holes and cut outs were in the wrong places. In hindsight, we should have sent it back (we did not buy thru Amazon). We cut out new areas, fixed the screw holes, and did a better job supporting the tabletop. Our son has stood on top of it and not fallen thru. Doubt that could have happened before we fixed it. If you got it thru Amazon, I'd send it back. Poor craftsmanship (cheap). Spend more and get the KidCraft or save for a different brand.
1410882
I threw both of mine away for the same reason. I think I posted a negative review for the product for that reason. It seems like the drawers are sprung.
229778
I don't know what is wrong with your item. I bought it too and the bottom drawer works perfectly, I did not have any problem at all
992739
We had the same problem. Had to get new higher quality rails and add a shim between the rail and the desk so the drawer would fit properly. I would suggest returning it if you don't want to go to that much trouble.
1953935
The drawer is below the writing surface, so that's not in the way. There is however a ledge (to percent pencils from rolling off the surface when inclined) that sticks up about an inch or so when the table is flat. It hasn't been a problem for my son at all.
1404565
There is a section of bars under each drawer. You can't really see it in the picture but the drawers are well supported.
4867
I completely agree! I'm having the same problem. The desk seems to be somewhat concave so I thought that might be a problem (faulty/defective). It does seem impossible. My husband is procrastinating on putting the easel on so I'll see what I can do.
2265726
My house was built one year ago, standard brand new kitchen with a drawer above the cabinet. it did NOT fit because of the drawer. Close but no cigar. I may try what another poster did and remove the drawer front and replace it with magnets... But then I lose the drawer which we do use.. I wouldn't buy this unless I had a cabinet that does not have a drawer above it.
266094
Other than checking the legs. The levelness (?) of the floor is key. My table is quite stable even on a slightly rough surface. You might want to find the best spot for the table. If the table is unstable on an even surface, it might be defective. I wish that I could help further. Good luck.
568002
Try this:- Remove the table top by unscrewing the four bolts under the top. - Put two washers under the two outside bolts (farthest away from the pedestal)- Re-attach the top tightening it just enough to see if it is level. If it is level, tighten it completely- If it is not level, add more washers until it is level. Hope it works. I bought this table and sent it back because it had no manual, instructions, casters and my table top had a rise in the middle and dishes would wobble on it.How is your table? Is the tray itself really smooth and level? Were there any instructions beyond the assembly diagram?Customer service at Carex is very helpful. They have a website and toll-free number if you need it. Try this:- Remove the table top by unscrewing the four bolts under the top. - Put two washers under the two outside bolts (farthest away from the pedestal)- Re-attach the top tightening it just enough to see if it is level. If it is level, tighten it completely- If it is not level, add more washers until it is level. Hope it works. I bought this table and sent it back because it had no manual, instructions, casters and my table top had a rise in the middle and dishes would wobble on it.How is your table? Is the tray itself really smooth and... » Read More Try this:- Remove the table top by unscrewing the four bolts under the top. - Put two washers under the two outside bolts (farthest away from the pedestal)- Re-attach the top tightening it just enough to see if it is level. If it is level, tighten it completely- If it is not level, add more washers until it is level. Hope it works. I bought this table and sent it back because it had no manual, instructions, casters and my table top had a rise in the middle and dishes would wobble on it.How is your table? Is the tray itself really smooth and level? Were there any instructions beyond the assembly diagram?Customer service at Carex is very helpful. They have a website and toll-free number if you need it. « Show Less
1766414
You should contact customer service. Your table should have the 'feet' with it. Mine did.
992736
I had the same problem. I actually broke one of the slides trying to get the drawer in. Had to order a replacement from the manufacturer. It will work but I suggest patience.
1285972
Good luck! My table showed up with the ends all beat up. I reported the situation to the company and never received a reply from them or Amazon. No longer buying furniture from Amazon.
1278057
I sorry but I didn't keep the desk because it was too small for me. From what I can recall, the desk is framed so not putting the drawer in May not make any difference in storage underneath.
61277
no - mine is ontop of a platform - I have drawers under my bed. I love mine and have not had any problems.
935107
The drawer is already assembled and so is the top. You have to attach the legs, put the drawer on the sliders and screw the draw pull onto the drawer. I'm sitting at this desk, this very moment, typing this response. I've owned it for about a year, use it everyday, and love it - but I'd suggest a plastic desk blotter, like I have, to preserve the wood finish which is, of course, quite thin.