My collar seems to be shutting itself off after a few minutes when my dog is sitting still. Does anyone else have this issue or is it just mine?
739575
This issue is addressed in the use's manual. The collar has a built in motion sensor ad will go into sleep mode after few minutes if no movement from the dog or it's not in use to save the battery life. Shake the collar and it will turn back on. Remember, if all else fails, read the directions. Lol
739576
It is going into sleep mode to conserve the battery, when your dog moves it will activate.
739577
According to the pkg insert it is supposed to shut down if dog is not in.motion. It's motion activated and should go back in with movement.
739578
I bought this unit and returned it for that reason. The design is terrible. Impossible to use :(
557259
Since your dog is so young, I would try a regular collar first. My dog was older and already a puller and the collar helped correct that problem.
2001812
We are sorry to hear you are having this trouble, and can understand how frustrating this must be! The collars should hold the correction setting. Please know that this product is backed by a 1 year warranty, and we would be happy to help offer troubleshooting and replacement assistance. For more information, please contact our Customer Care Center at 1-800-732-2677. Our office hours are Monday through Friday, 8am-8pm EST; Saturday, 9am-5pm EST.
727123
I don't know how long you plan on leaving your collar turned ON. We put the collar on our Shiz Tzu...After he realizes it will spray, we turn it off...He thinks it's still on. We have replaced the battery once. Bought it at Wal Mart...It was approximately $4 ...When you need one (they're round), take your old one in and get one like it. The collars work wonderfully...
1063450
Hi there. We have a large German Shepard and she will respond to the collar even on the lowest settings. You just have to be sure to have the collar on snug enough.
2053932
Mine lasted a lot of hours. one hour every day for about a week or two. Keep in mind there is no warning when charge on collar is about to expire so be prepared.
342973
It does turn itself off. My only problem with the unit has been both collars respond on the same setting so I can only allow one dog to wear the collar.
658726
Humm. I'm assuming your dog got used to it? It doesn't always help my dog either. It seems to work better if we change it up a bit. I had to change settings from 5, to 4, that made my dog quit barking. I sometimes use our citranella spray collar for awhile. Sometimes, like during play, I hold a spray bottle w/water and a little vinegar and spray it at him (while saying the no command) that works well too. Make sure your collar actually works by using the test mood. Make sure it's snug. Good luck!
2201064
Thank you for your question! Once the battery is in place, the collar is ready to be set and used. Please know that we do recommend to spend some time in training your pet with this system.
647767
Honestly i just leave it on and plug it in. I can turn them off but i just don' t. I have 2 collars with 1 controller.
2218534
hello, My collar is not working, is the light on the collar suppose to be red?
1942293
I tried to find replacement collar posts for you, but failed. Looks like the only solution for you (and for me, as well) is to buy a second unit. At least they're inexpensive, and we'd have other spare parts if we need them. Good luck. (and because of your inquiry, I tightened up my posts)
1991524
My part sheltie rescue is now on his 3rd collar since May. I don't think he got hung and activated the breakaway feature. He has never slipped his standard collar.He is very active and outside a lot. It works well no fleas no attached ticks while wearing it. That's why I've replaced it 2 more times than I wanted to. If I replace it again I'm thinking about attaching it to the inside of his standard collar
743356
No, I've never had a problem with that. My Toulouse wears a collar continually because he is a very excitable fellow. Kathy
1839647
Thank you for your purchase. The collar wraps around the black receiver. Loosen the collar and press the battery cover in the direction of the arrow. Wiggle the battery a little and it usually solves the problem. Replace the battery cover & start training your pet! Hope you have great results!
187176
The collar works. It has to be on snug. You will be able to tell due to your dog doesn't like it. The barking will halt or change to a cry till he or she stops.
1112913
On occasion my other dog set off the collar. You could always tell when it happened because the dog wearing the collar ran away quickly. I saw it happen a handful of times. It obviously didn't deter me from using the collar.