Is Amazon good about returning the TV? We just got our TV today and were so excited. Watched our first movie and it started to make a high pitched noise. We aren't going to mess with getting another one. Has anyone returned a TV with amazon? If you have did they get your money back to you quickly? This was for Christmas and we can't get another one until they get us our money back. Any help on this would be great, thanks! Is Amazon good about returning the TV? We just got our TV today and were so excited. Watched our first movie and it started to make a high pitched noise. We aren't going to mess with getting... » Read More Is Amazon good about returning the TV? We just got our TV today and were so excited. Watched our first movie and it started to make a high pitched noise. We aren't going to mess with getting another one. Has anyone returned a TV with amazon? If you have did they get your money back to you quickly? This was for Christmas and we can't get another one until they get us our money back. Any help on this would be great, thanks! « Show Less
756375
Did you get your return completed? I'm getting ready to buy a TV and want to know. Thanks so much.
756376
Did they refund your money? Amazon has been great any time I had to deal with them but would like to know what they do about returning TV's
756377
Forget it. They wont take it back. You have to deal with Samsung... (good luck) Samsung Tech support is really bad.So sorry.Lucky me i got the same problem but bought mine at C.City... and exchanged it today due to the same prob.
542666
Amazon was amazing throughout my return. As long as it's in the exchange period 30 days I think? Amazon paid for everything, return shipping, etc. The transaction was very pleasant, and I would definitely buy a big item like a TV from them again.
2006956
We've had nothing but trouble with ours...... now ours will play for a few minutes, then the picture goes black while sound still works (IF you turn it off, then it will come back on for a couple minutes before going black again)....... getting ready to purchase a new one (NOT RCA THIS TIME!).
2017128
Great Granny,I would try to exchange or return the tv while you still can. Only a minority of Vizio's have picture problems and you are certain your tv has a sound issue. If you were to use external speakers you might still have a sound problem anyway. Good luck.
1126655
I purchased this TV from Amazon on Oct 31, since then the price has dropped significantly 3 times. Each time I have contacted Amazon customer service, and have been credited with the additional savings based on its current sale price. As of Friday, I have been refunded over $400.00 off my original sales price!The 2 pieces of advice I offer are; First purchase the TV, it it truly outstanding .. Second, contact Amazon for a sales refund the moment you notice a lower price to insure you receive the refund (if you wait a day, the price may increase again.)I hope this post helps, and I hope you enjoy your new Samsung LNT5271F 52" as much as I do! I purchased this TV from Amazon on Oct 31, since then the price has dropped significantly 3 times. Each time I have contacted Amazon customer service, and have been credited with the additional savings based on its current sale price. As of Friday, I have been refunded over $400.00 off my original sales price!The 2 pieces of advice I offer are; First purchase the TV, it it truly outstanding .. Second, contact Amazon for a sales refund the moment you notice a lower price to insure you receive the refund (if you wait a day, the price may increase again.)I hope this post helps, and... » Read More I purchased this TV from Amazon on Oct 31, since then the price has dropped significantly 3 times. Each time I have contacted Amazon customer service, and have been credited with the additional savings based on its current sale price. As of Friday, I have been refunded over $400.00 off my original sales price!The 2 pieces of advice I offer are; First purchase the TV, it it truly outstanding .. Second, contact Amazon for a sales refund the moment you notice a lower price to insure you receive the refund (if you wait a day, the price may increase again.)I hope this post helps, and I hope you enjoy your new Samsung LNT5271F 52" as much as I do! « Show Less
1516178
I just purchased a 750 and out of the box it already has a 1 inch long area on the red toc that looks like it is gone. It's a tiny sliver on the right, but from across the room you can see on the outside of the glass that it reflects light differently and looks less than perfect :o( ...Can anyone advise me on what I should do? I didn't purchase an extended warranty. Other than that, this tv is AMAZING!!!!!! seriously... AMAZING!!!! Words cannot describe. Literally, OMG, OMG, OMG as I watch a Blue-Ray disc.
1272116
That clinches it. Amazon's good about accepting returns (I returned a Samsung late last year), but sounds like it's not worth the hassle this time. Thanks for confirming my choice. (I like Panasonic, too, but when I ask for a personal favorite from some of these sales guys who are around hundreds of TV sets every day, they almost always say Sony's the one.)
2210513
I am so disgusted that amazon is asking me about this TV. I ordered it in August, immediately received a tracking number, then UPS for the next 2 weeks claimed they never picked up that tracking number. It was fake. Then every time I called or emailed Amazon, they told me that I could not get my money back yet, I had to give them 2 weeks to investigate. I for one will certainly NEVER allow amazon to make such a large charge to my credit card. Id much rather spend the extra $20 and buy it from a brick and mortar location. Amazon, you repulse me! Not even an "I'm sorry" Never accepted there was an issue! I am so disgusted that amazon is asking me about this TV. I ordered it in August, immediately received a tracking number, then UPS for the next 2 weeks claimed they never picked up that tracking number. It was fake. Then every time I called or emailed Amazon, they told me that I could not get my money back yet, I had to give them 2 weeks to investigate. I for one will certainly NEVER allow amazon to make such a large charge to my credit card. Id much rather spend the extra $20 and buy it from a brick and mortar location. Amazon, you repulse me! Not even an "I'm sorry" Never... » Read More I am so disgusted that amazon is asking me about this TV. I ordered it in August, immediately received a tracking number, then UPS for the next 2 weeks claimed they never picked up that tracking number. It was fake. Then every time I called or emailed Amazon, they told me that I could not get my money back yet, I had to give them 2 weeks to investigate. I for one will certainly NEVER allow amazon to make such a large charge to my credit card. Id much rather spend the extra $20 and buy it from a brick and mortar location. Amazon, you repulse me! Not even an "I'm sorry" Never accepted there was an issue! « Show Less
985891
No it wasn't a hassle, Amazon is good about returning the TV, if you have issues with it.It took me about 3 weeks to get the credit so I was happy with that.
584854
No, I opted for my money back and bought a new blu-ray player at Target instead. The Target price was good and the unit worked right out ofthebox. I have been pleased with most of my electronics purchases on Amazon, especially bevause you can get your money back if an item is returned.
771764
Just got my 65" tv I was so exited. But when the delivery guys left I opened the box and there was a big crack on the screen. They just told me to sign and print my name and left. I was so exited I didn't think of checking before signing. Amazon said they would contact pilot co. to set up a pick up date and I would get a refund. I hope I really do, Or I'm out $894. So mad for not checking.
1643468
My tv was just picked up! Called Samsung and got the same response they gave you - a repairman would come out and if it couldn't be fixed it would have to be sent away for service. As you, I did not think I needed to have a brand new tv sent out for repair and decided to return it. I am now watching my old 19" set (gave my 26" away when I got the Samsung!). Have you had any luck yet? I am considering Toshiba.
476216
Yep, though my crazy pixellation issues happended about 5 minutes after first turning the TV on (for the 1st time) and now are there from the 1st second I turn it on, every time. Amazon is sending me a repacement unit, no questions asked. I did a lot of research before buying this set and I'm hoping the new set I receive proves that it wasn't all in vain.
2039480
I agree that this TV is excessively priced, especially since this is an old model as pointed out by Shaq. I don't understand Amazon's strategy. If they are sitting on a bunch of old TVs in their inventory, why don't they price them with a true sales price ?? Like in the week before the Super Bowl for example ?? Just a suggestion... I know I would consider buying it then !!
602267
This is the First time EVER I have replied to someone posting on these forums. Usually, I enjoy reading and gaining insight on the topic at hand. But, since I have first hand experience I will share what I think you should do. I believe you should order it online from Amazon.com and not from one of the retailers that you can purchase from through amazon, for instance, Datavision, J&R, or Beach Camera. The price difference from bestbuy and amazon.com (Directly Amazon) is too much to ignore. I just ordered the Samsung Lnt4065f for my room for 1499.98 and it arrived on time and with great service. Eagle called me the day before and scheduled a delivery window of two to three hours and brought the tv into my house. They set it up on my tv stand and stayed until the the Lcd Tv was on and in working order. On top of that I was lucky enough to see the price drop on my model twice in a week to 1459.99 then 1409.98. I was fortunate enough to read some of these forums and realize that we could get credited back the difference within thirty days. I called Amazon and they took care of the matter immediately. The first time crediting back $40 then the second time $50. (As a sidenote, since then the Tv I bought has gone back up to 1459.98 with shipping) The price is just insanely GREAT! This same tv that I bought for $1409.98 with white glove delivery (aka bringing the tv into your house and making sure it works so you can decide whether or not you are going to accept or refuse the tv) costs $150- $200 on other websites. If I calculated shipping as $150 then I would have basically paid $1259.98. The set I bought, Samsung Lnt4065f costs 1999.99 without tax at best buy, with tax equating to well over $2100! I would again buy from directly from amazon.com (the company and not another third party vendor using amazon as a storefront) for my future big ticket purchases. I hope this helped.
1341944
Hi. I am wondering if your TV had an warranty in the package? I called Amazon and could not verify any warranty on the product? Please reply. thanks
597498
I actually ended up returning my TV, as the clouding was very bad, and also the blu ray player was just as bad as well. It's a shame, since the TV did have a very nice picture watching sporting events. I was surprised to see Amazon has 40 something used TV's for sale on the same model, so I assume many people are having the same issues.