One question that keyboard brings battery? not turn on the lights and does nothing when I connect it with its cable usb
739929
No battery required. Without further information it appears that your computer did not recognize the device. Try using a different usb port. If that doesn't work leave the keypad plugged in and restart your computer.
739930
It does not come with a battery. Try using another USB port in your computer.
1571741
If you connect the keyboard by Bluetooth everything should be active. Charge it then try to connect to it by Bluetooth, if that still does not work then you have a defective unit. It happens.
858816
Suzannah, I wondered the same thing. As far as I can tell the light comes on at first on both occasions but then shuts off. I mentioned this in my review there should be some indicators showing keyboard on, charging or needs charging. I also found that if there is a small lapse of time in typing, the keyboard goes to sleep and it takes 3 to 5 seconds to reconnect.
573678
There really is no installation. Plug the little USB plug into your computer, make sure your keyboard is turned on. You may want to charge the keyboard with the provided USB cord charger, maybe it came with a worn down battery.
1554823
Have you assured that you turned on the power selection (see right side of keyboard) Go to the settings and verify that not only is the bluetooth on but connected. Also, make sure that the key board is charged.
1550124
It needs some time to fully charge. Make sure the USB cable you are using works and let it charge for several hours. Try to charge it via USB from a computer with the computer turned on and then test the keyboard. If it is not working try charging it with the computer turned off. If it is still not working contact the service.
2028825
It could be that the keyboard needs to be charged. Yesterday I had the same problem, after I charged the keyboard it connected again with no problem.
714910
Make sure the bluetooth switch is turned on and you see the blue light. If you don't see the blue light, then you probably need to charge the keyboard.
1133972
Presuming it's plugged into a working USB 2.0 port (the keyboard one, not the USB extension -- they're labled) and presuming your computer's bios can detect USB keyboards, it's likely your keyboard is borked. I suggest testing it on another system nearby if you have one, otherwise, time to call Amazon.(This is in response to the reply to my prior comment, not the original question.)
1394997
I had the same problem. It seems to work for me if I turn the power off in-between each use--meaning when I'm done working I turn it off and then turn it back on when I'm ready to use again. I've found that I need to do this if I have not used the keyboard for longer than an hour. Additionally, I always need to do this if I move my laptop to another room and then bring it back to my desk. This is an unfortunate problem because I really like the keyboard, except for this problem. BTW, I purchased the Bluetooth Sculpt Mouse at the same time, and I've never been able to get it to connect properly for longer than a few minutes.
1740927
my keyboard has not worked without being plugged into a power source. I have tried contacting customer service. no luck there. I have called and emailed them. I don't even use mine. Happily the seller refunded my money but I am not at all happy with this keyboard. good luck
1302379
My keyboard works. I initially had some difficulty until I figured out some minor steps that weren't noted in the directions. I'm not that tech savvy, so I'm not ssure if this helps. Sorry
138147
No. The darn thing doesn't even turn on, suggest buying a different keyboard.......support not good. Only used mine 3 times�
954575
I normally charge keyboard when not using the device. Thus, I have not encountered that problem.
340517
Hi I purchased two of these for family members and they both say the keyboard works great and they aren't having any issues. I believe yours may be defective.
590419
Hi Ron, The first thing I would do is make sure the keyboard is fully charged. If the red light is on then you need to recharge the keyboard. If the light is blue (charged) I would make sure the bluetooth feature is enabled. You would do that by checking your settings. Once those two things are working properly you should be able to use it again if it worked before. Good luck with that!
1811788
I had the same issue, the keyboard never connected again. It's a piece of trash, get your money back if you can