does the 2 year warranty go on top of the factory to make it a 3 year warranty?
758982
Now that you've asked that I'm not sure. I think I just assumed it did. I've never had to use it so I have no proof either way. I think I'll dig around for an answer, too!
758983
I've worked in retail before and no it does not. The reason being is that the extended warranty you are purchasing covers accidental damage, which is not included in a MFG warranty.
327105
Yep, it is pretty all-inclusive for 2 years. Just see my comments before. It can take them up to 25 days to replace your part.... so to me the warranty sucks.
472242
I did not purchase an extended warranty so all I have is the factory warranty. It has never been needed.
1584597
I'm not sure, it's be more than 2 years that I've owned mine, but usually the warranty papers inclued with the equipment state to contact the manufacturer....
1885737
Yes, it does. The length of the warranty seems to be under question though since it's a reconditioned model. New models are 2 years, this model, being reconditioned, seems to be 1 year.
568406
Amazon said it has a 1 year warranty. I don't know if it is factory or Amazon.
29847
Yes it comes with 3 years Limited Manufacturer's warranty - on-site - next business day.Thanks, PCrush
215495
No the warranty will be fine as long as you install it to the manufacturers specifications.
955443
Yes. Kind of. The seller directs you to use the factory warranty, which is a pain.
1410426
Hi, Thanks for the message. Yes, if you buy through us (Worldwide Cyclery) we will honor the full factory warranty of 2 years of any manufacturer defects. This can be done either directly through us or through any registered Rockshox dealer with proof of purchase. Thanks
1340598
The item is supposed to be warranted for 2 years, however, my daughter who we bought this item for is trilled with it so I haven't explored warranty problems.
267940
3 year warranty on the motor and 2 year warranty on parts, with normal use and proper care
637453
I believe it is a 3 year warranty, but you can go on their website. I believe they have all the info there too.
463959
Hello, the warranty is 2 years from the date of purchase. Thanks for your inquiry!
677582
Yes. 3 year parts/labor/backlight The warranty only extends to the original purchaser and is not transferable.
1181196
Just got mine, so I couldn't say, but I will comment that the warranty becomes pro-rated after the first 2 years and doesn't cover the cost of shipping the cover back to them. Also, they have to agree that it's a manufacturing defect that caused the failure, so I'm suspicious it could be pretty difficult to make a claim and have it be worth paying for the shipping.
1909593
Hi there, Yes it did come with a factory warranty. We are very well pleased with the machine.