Is this product guaranteed and if so what are the guidelines if the unit breaks?
758660
It has a typical CYA warranty and to be honest, I do not know how well they stand behind it. So far the units we have installed are performing flawlessly, but other than that I cannot say.
758661
I'm a user of this product. It works well and appears to be a rugged design. I think it would last a long time. It comes with a 12 month standard warrentee.
157699
Surely. System can be uninstalled and reinstalled (Special procedures needed and must be done professionally to avoid refrigerant loss). Outside unit must remain UP.
1233205
That's something I didn't check on. I figured since it was so cheap, it wasn't that big of a deal.We could just get a new one if it broke. We haven't had any issues so far - it's working as it should.
2273690
I will be honest with you, ours was broken when we got it , then they had no more. All i read are bad reviews on the product and the company. good luck
1423690
Interesting. Mine broke too. I had forgotten about the 100% guarantee. Pls post what you find out.
1775025
Sorry - I'm only another customer of the unit, so I don't know. Has never happened to me, so I suspect yours is broken. Call their cust service phone #. They're very nice and helpful.
1889393
Thanks for the response. I received the unit yesterday and am anxious to try it.
256189
I really haven't even looked at that aspect. it has been working flawlessly for some time with no glitches. if it breaks i am sure to find out then though!
887991
I don't think so. However, you might ask the seller for returning agreement whenever the unit is broken.
613407
Apparently, so has mine. A failure after 14 years of service. This unit was initiated by Audiovox, and then apparently kicked around by several other companies / distribuitors way after Audiovox went away (with the unit still I.D'd."Audiovox"). It'd surprise me if there's ANY support on this cruise unit. It hasn't changed since I put mine on 14 years ago. I'm prepared to buy the complete unit after I complete a thorough diagnosis. As an aside, these are noisy. The instructions advise against mounting on the firewall for this reason. Sadly, I was obliged to mount mine in the center console. Rattly clack clack when it was working quite loud. It still rattles but now won't activate the vacuum pot. Apparently, so has mine. A failure after 14 years of service. This unit was initiated by Audiovox, and then apparently kicked around by several other companies / distribuitors way after Audiovox went away (with the unit still I.D'd."Audiovox"). It'd surprise me if there's ANY support on this cruise unit. It hasn't changed since I put mine on 14 years ago. I'm prepared to buy the complete unit after I complete a thorough diagnosis. As an aside, these are noisy. The instructions advise against mounting on the firewall for this reason. Sadly, I was obliged to mount mine in the center... » Read More Apparently, so has mine. A failure after 14 years of service. This unit was initiated by Audiovox, and then apparently kicked around by several other companies / distribuitors way after Audiovox went away (with the unit still I.D'd."Audiovox"). It'd surprise me if there's ANY support on this cruise unit. It hasn't changed since I put mine on 14 years ago. I'm prepared to buy the complete unit after I complete a thorough diagnosis. As an aside, these are noisy. The instructions advise against mounting on the firewall for this reason. Sadly, I was obliged to mount mine in the center console. Rattly clack clack when it was working quite loud. It still rattles but now won't activate the vacuum pot. « Show Less
663324
Since this unit is dealing with electricity conversion and is attached to a car battery that could explode if not operating or charging correctly or could explode if the wiring of this unit is somehow "crossed", I'd not try to fix this but instead return it for warranty repair or replacement. I think that this vendor is not very good if someone goes on vacation and the whole company shuts down. Hard to recommend them based on this news.
664671
I can't answer that.........do not know if there is a guarantee, check with the company.
2016701
RECOMMENDATION: Don't buy it. Don't take a chance. Two units failed on me in less than 3 months. Check out the 1 and 2 star reviews. This is CLEARLY a DEFECTIVE PRODUCT.
1399093
I believe that unit is load dependant. You must have a load for it to function.
1431805
I don't know for sure, but my opinion is I doubt it,,,, however,,, the unit looks and performs like brand-new. I'm very satisfied. If it breaks ,,, it's my fault
455429
Something could happen anyway. Malfunctions do happen as well as mishaps. I got the warrenty because I don't want to take any chances.
884353
Good question. There is no mention of a warranty on any of the literature supplied with the unit, nor is any info available.