I have the interior canister taken out - you can see the battery should go inside that, but this cannister does not open no matter how i look at it - i can usually assemble most things and figure out stuff like this but i am baffled - is this just so shoddily made that the batter holding canister has no open option? a flaw??? I have the interior canister taken out - you can see the battery should go inside that, but this cannister does not open no matter how i look at it - i can usually assemble most things and figure... » Read More I have the interior canister taken out - you can see the battery should go inside that, but this cannister does not open no matter how i look at it - i can usually assemble most things and figure out stuff like this but i am baffled - is this just so shoddily made that the batter holding canister has no open option? a flaw??? « Show Less
759424
The canister should not have a top on it. Sounds like the part that holds the spring got stuck to the tail clicky. When I open mine there is just an open slot for the battery and that is all.
299885
With the device fully assembled the end cap - the piece of metal surrounding the orange on/off button - will unscrew by turning it counter-clockwise while holding the boy of the light in the other hand. The AA battery goes on + end first. Good luck. SL
759425
Mine had no canister. I simply dropped a AA battery in and everything is up and running. Unscrewed from the bottom, which removed the on/off button. Then drop in the single battery. No need to unscrew the lens.
759426
I bought 4 of them as stocking stuffers for my grandchildren at Christmas. Did not try to open, they all worked. Unable to offer any ideas
137756
You open the canister by putting your hand in the grove above the where the hose is connected to the canister and pull straight up. There is a flat cardboard piece connected to the bag that is slid down flat against the front of the inside of the canister where the hose comes in. Grab hold of the cardboard piece and pull up and exchange it for another one.
1815089
It can be tricky. You basically have to open it up (pushing on the gray button on the top - look at the back, it should say "open") and then sliding out the little battery slot. If you're facing the front of the machine, the battery slot is located on the left hand side, but you can't access it until you pop the thing open. It's also a replacement that's needed, there's no re-charging to be done. Good luck!
1931178
Do you have fresh batteries? Maybe you don't have it on the can properly. Other than that I've no idea why it doesn't work.
2067576
Hold the battery door open up to the hinge, than gently pull top up than the bottom. Or vice versa you should see one end has an opening.Good luck
69645
I looked again at a spare brand new one that was in my garage - with that lock properly installed I don't see you circumventing it without breaking something. That latch doesn't move if in the locked position. I wish there was a way to post a picture - basically there's a tapered section of the lock assemble that slides into the gray housing - then the latch lifts and swings over the catch on the door; when the lock mechanism is pushed down that door is solidly secured. Then locking it makes it so it can't lift or open. Like I said, if that's done right, the housing won't open without you breaking some plastic either on the door or the lock itself. I looked again at a spare brand new one that was in my garage - with that lock properly installed I don't see you circumventing it without breaking something. That latch doesn't move if in the locked position. I wish there was a way to post a picture - basically there's a tapered section of the lock assemble that slides into the gray housing - then the latch lifts and swings over the catch on the door; when the lock mechanism is pushed down that door is solidly secured. Then locking it makes it so it can't lift or open. Like I said, if that's done right, the housing won't open... » Read More I looked again at a spare brand new one that was in my garage - with that lock properly installed I don't see you circumventing it without breaking something. That latch doesn't move if in the locked position. I wish there was a way to post a picture - basically there's a tapered section of the lock assemble that slides into the gray housing - then the latch lifts and swings over the catch on the door; when the lock mechanism is pushed down that door is solidly secured. Then locking it makes it so it can't lift or open. Like I said, if that's done right, the housing won't open without you breaking some plastic either on the door or the lock itself. « Show Less
881021
How do you open the battery compartment? I replaced the battery once, but this time I cannot open the compartment.
279365
I had the same problem with the one I ordered so I opened up the battery case to see if maybe the betteries were bad or missing. They has become badly oxidied in the case and so were obviously very old. I pried the suckers out with a screw driver, threw them away (being careful not to touch them with skin in case they were leaking any fluids), cleaned the inside with a clorox wipe, and popped some new batteries in and it has worked great ever since. Give that a try and I hope this helps!
1512628
if you look carefully on the side of battery slot you have a plastic cover that you can open.Open that and take the line through that and close the lid!hope it helps you!
1771215
Pop off the front plastic cover. There might be one screw holding the batteries in behind a plate. Once removed, there is an electrical connector that needs to be disconnected. The batteries should slide out just by pulling on them. If they don't budge, they might be bulged. In that case, you would need to disassemble the chassis some more.
282407
the canister setwas not broken but the latches do not work propelly, they give some trouble some trouble latching and some time come apart. don
1500987
I would return it and get a new one.. it should have come with detailed instructions, batteries, two keys and a warranty book. If you did not get these things (they are not inside the safe), then return it and get a new one. Pain in the butt but it sounds like you may have gotten a used or previously opened safe, which seems unsafe. lol
1448104
I was stumped too at first. The battery cover is under the handle. Just lift it a bit and you'll see the edges of the battery cover. I remember it sliding off, although it's been a while.
18721
Yes, I had a lot of trouble also, but keep pushing on it as hard as you can. It will open. Try pressing "down" and at the same time push the button "in". The opposite green grip will start to push out and the batteries are under that. Hope this helped you.
2079422
hi, can you be a little more specific? I'm not sure what you mean by open close lid. I should be able to help you as I have this, and use it almost daily. Also, is your machine brand new? or did this start happening after some time? are you fully able to lock the unit in place. Once a week, I usually have to clean the locking mechanism, behind it, by removing all 4 screws. This is because juice gets behind there and starts making it sticky and difficult to lock and unlock.
1647270
You should be able to place the peppercorn under the battery mechanism. Did you take the place piece off of the bottom? That needs to be taken off when you want to use it or nothing will come out...Let me know please
153744
I am assuming the battery is fully inserted and the side clips of the battery are locked in place. I just tried this at home. Grab the top of the drill and carefully push the base of the battery against a door jam until you are able to push in both side battery clips. With a good grip on the lower portion of the battery and the battery clips pushed in pull on the upper drill portion to see if they will separate. If you cannot push in the battery clips then you have to apply more pressure against the door jam until you can push in both clips. You may also have someone with a good grip push in the clips and hold on the lower portion of the battery while you gradually pull on the upper portion of the drill. One last try is to put the drill in the refrigerator for ten minutes to see if this will cause the material to shrink and try the same procedure.