Do you sell a replacement cover? My dog destroyed the zipper on the cover, but the insert is still intact.
744260
After the first washing and air drying it did not appear that the cover shrank. Yet when we put the insert in the zipper failed. It would zip just so far so I used a safety pin across the zipper to stop it from going off track. It seems that their is a problem with the zipper. I would like to look into getting a replacement as well. Have you contacted anyone to see if replacement of the cover is viable?
744261
The covers can be purchased from the manufacturers site. Love these beds, and so do my dogs. Unfortunately, I discovered the bitter apple spray only after my pit mix puppy found he could use the corner of the bed as a teething toy. Our covers have been washed several times and hold up great. Now I use the bitter apple spray along the seam and corners about every 3 days. Lesson learned. Got off a 3 hour conference call to find a living room that looked like an explosion at a pillow factory! Innocent look on his face was priceless :)
744262
Call the actual company that makes this. Amazon only sells it whole, not separately.
744263
I too had a problem with the zipper in the cover breaking. I contacted the Armarkat help desk and their response was that they would send out a new cover if you email your purchase receipt with all the info date, order number etc. Also they want a photo of the damage emailed with the other information.
744264
No, they don't. I asked this question when the cover I had just received tore within five minutes of getting it-- literally right out of the box. When I called and said I wanted to return the cover only, Amazon said that they could only ship the whole bed. They did, it arrived less than a week later, I took the new cover out, put the old cover back in, sealed it up and sent the whole thing back again. It was odd, but that's the way it is. It is possible that the company that makes the bed sells the cover only-- you might check with them directly.
744265
I really don't know, however you should be able to call amazon customer service.
510627
I Googled "pet tray replacement" in shopping and came up with several options, most of them reasonably priced. I can't believe I never thought to look for a replacement instead of aiming toward repair, so thank you for this (my tray is looking...well, unfortunate). And if you find something to cover the shelves, will you let me know?
171173
they do sell it for about $60-70, you can call combi parts replacement department. I am planning to buy extra cover just to have different color.
1929610
yes. Click on Big Barker under where it says in stock, and then display listings come up for other Big Barker items including replacement covers. By the way, my dog loves his new bed.
1804751
I don't know if you can buy new covers (I would google it?), but the cover does unzip and can be removed for cleaning. Hope this helps!
264245
It's been awhile since I ordered a new cover, I googled and called the manufacturer who put me in touch with a U.S. distributor it was $50 plus shipping. Sorry I didn't keep contact info.
599795
You can purchase the cover from Aosom directly......877-644-9466......8:30-5:30 PST.......wonderful people to deal with. They do not keep them in stock per se.....they do have one available now at $15 frt. included. Good Riding....
197726
Your best bet is to call Ducane directly and order from them. I bought the cover and it seemed to be a knock-off. It ripped within a couple of day and I ended up throwing it out at the end of the summer. My original cover lasted 6 years before it got all weathered and then started to fall apart. Save your money and call Ducane. You'll pay about $50. but it's well worth it!
1419668
I don't sell them but Amazon sells the replacement flap as shown and it fits perfect. You should see on that same page "other items purchased" along with this. Or just put in the slider door for the size of your doggie door and it should be able to find it in the search. Or go direct to Ideal Pet Products or PetDoors.com. Good Luck!
1265741
I don't know if there are replacement plastic but the zippers fail in a matter of Days. I'd like to know if they are even going to stand behind their product!?!?!
1918291
After the zipper split when my bully jumped into bed, the manufacturer told me that they do not warrant the cover nor do they have them available for purchase. Good luck!
1922947
The company should be able to send uou one. They have great customer service. Im sure you could google them. When we ordered ours it was missing a cover and they sent one right out to us.
163233
Thihs company was not forthcoming with answers when I had a complaint. But with my pillow and another of the same type that I bought at Costco, I have sewn the shape into a zipper cover - not as tight or as good as a replacement tho.
665336
It does have a zipper and the cover can be removed to be laundered. Not sure about replacement covers for the pillow..maybe you can google the manufacturer or the pillow itself for for info on that. I like the pillow very much. It's nicely made for what it is meant to be.... a pillow for a pup to lay on. My GSD is 71 lbs and enjoys some relax time on it outdoors... she doesn't use it as a chew toy.
1556888
I don't think you can get A extra cover, you have two options: 1, trace the old cover bottom and get some fabric and cut it out, to secure it use Velcro if your not that handy will elastic bottom. 2nd option is buy a new one
1621462
I would try contacting Happy Hounds - they might just sell the cover since you purchased the whole bed from them.
1716890
Actually I love the cover because it's very lively. I don't think they have replacement covers