Why does the plug arch when only plugging in the power supply converter. Just bought unit, is there something wrong with it? do I need to exchange it
746968
I'd say I need a little more info from you, but I'll give it a shot. If you have 2 hard disks seated in the drive bays and the unit is already on when you plug it in, I would say it could arch. Hard disks use a tremendous amount of power and it wouldn't surprise me if it arched under those circumstances. However, if the unit was empty and off when you plugged it in, and it arched under those circumstances, then I would exchange it.
746969
Dear Greg, thanks very much for contacting ORICO customer care team.We will contact you later to know more details.Please believe that we will solve it if there's any issues about the products.Thanks very much.
1758371
Sounds like an issue with the outlet running warm. Normal use my plug is room temp.
276515
I have mine plugged into a power strip. Mine is a robust power strip. Just make sure that all the things plugged into your strip don't exceed the strip's capabilities.
1773985
you need a voltage converter with adopter . I haved used an adopter and my whole thing was burnt
1940680
check your cables, try to isolate the source by switching them out. i find a power conditioner works a lot better than a multi-plug. if you can't find it, i would consider return them for replacement.good luck
668874
Check all the cables. Make sure the switches are hooked up properly. It's easy to knock 1 or 2 loose without seeing it.If all is hooked up properly and power applied to the PSU it's possible there is a short / ground.
1992432
Uh oh. Mine doesn't do that. I just here a slight surge when I plug it in. Good luck
1827465
Are you running it off the correct mains? Mine was doing this until I installed a transformer.
1883419
I would recommend visiting your local electronics store and asking them to show you a power adapter. something that will convert the voltage. this may be known as a voltage converter or voltage adapter. The best thing to do would be bringing the unit to the store so they can view the plug that it comes with. there are many adapters available. some are made specifically for certain types of plugs. if there is anything else, please let us know.
1071959
Thought of something else. Make sure your power adapter is set to the correct polarity + -, mine is set at +
697265
Make sure it's aligned properly. Forcing plugs that small could result in damage and could make alignment problematic. Had no problems with mine and the fan is terrific.
1290535
Well, we used just a standard outlet. What is funky about the plug you have?
1452763
I don't know!! Sorry, but mine's been plugged in to an outlet the whole time I've had it. PC
1607640
Unplug the charger from the power outlet. Reverse it and try to plug it in the other way if possible. Polarity shouldn't matter, but these switching type power supplies are cheap and sometimes gets static hung up inside them.
1055428
Not sure, mine never does that. If you just bought it I would swap for a new one. Or make sure your connection to the outlet is not loose maybe? Hope you figure it out!
1601991
There should be a defective return exchange. I paid $40 for mine and it has worked great since I installed it last November. I would contact who you bought it from and ask for an exchange. You might have gotten a defective one.4
99345
if you plug it into the cig lighter/power receptacle (which is 12 volts), and nothings plugged into the the inverter, it seems like the inverter is bad.