Is your like this?: The pull cord doesn't seem to move out only in. There is no spring action as you would expect. There is no click.
764362
I recently purchased this product but have not installed it yet . Right out of the box all the parts fit together and the light worked right off the bat ,before any charging . My pull switch works but is a little hard to pull it on or off . Maybe you need to but more pull into it ? The last resort is to return it .Good Luck
764363
I wouldn't buy another one. Good for the price really bright but battery doesn't last long at all
764364
Have same issue. Charged the solar panel in very bright sun light for 12-14 hours over two days. Light will not come on... Pulling string feels as if nothing is happening and light does not come on. See red light but that is all...
1601210
R.C. Blacks' answer says it all. In addition I must thank Ms. Black for mentioning the purpose of the black cord for pulling up the legs. A more comprehensive instruction sheet is suggested.
1728491
I am having the same problem, did you find an answer to this??? Oh wait.... got pliers an pulled on it..... now it is working. I thought I was going to break it.
1730993
There should be a small metal circle that the cable passes through on the frame. You need to loosen the metal piece so you can get the cable into the loop. Once in the loop re-tighten and the pull is on the frame. That is how mine was.
1345211
I've had no problem with mine. Just had to plug it in and make sure I touch switch is flipped to ON and when you wrap your hand around the handle it should lower. One finger touch won't trigger it. You need to touch where the dots are or on the bottom of the handle. The sides of the handle won't trigger it either. I am literally using mine right now. I use it almost daily for my sewing projects. I just purchased it from Amazon a month ago and have had no issues with it raising and lowering. It's possible you got a faulty product.
1930791
I use premium fuel. it helps. Don't pull too hard or you will be replacing the cord. I had to replace my cord when mine didn't start and I pulled the cord out of the unit. I have the same problem. I've complained to Earthquake but they didn't seem to care.
1127195
I have had a few problems going in and out I usually twist the cord snd manipulate back. Good luck hope this helps.
1056043
I think you may have put it together wrong. The spring does not go in the tube, it is on the outside. I ran into this same problem then realized that I had things a little backward. The instructions leave something to be desired, but if you study the picture on the box, it will be clear.
159267
There is no button - you pull on the cord and it starts to retract although you have to do it several times since it doesn't work that well. Overall, the cord is too short even at full length.
1486123
The info says "buckling spring", but it doesn't feel like an IBM (of which I have several. This keyboard does not feel solid, either. Rather unresponsive touch.
205998
Did you install the spring on the hose correctly? This spring helps pull the hose back into place, but even still it does not recoil back into place without some help.
2060753
No and I have to tell you pushing the mower and pulling the cord is a work out. The unit isnpowerful but nonetheless I will be selling mine in the Sprung. Too much work.
331251
Mine doesn't do that at all! I can press it and leave it without holding it. Sounds like something is wrong with your motor I would send it back!
354207
I have had this same thing happen to me after only ONE WEEK! Same answer.....tighten spring, re-install. This issue gives you an impression that these units are not made well!
108426
If it pulls out and doesn't retract, you manually wind it by spinning the bottom of the cover. The cord should retract by putlling and releasing like a yoyo.
1216385
Be sure your cables are routed properly then grab your cable and twist it until the pulley relaxes. Mine just started doing this after a year and this fixed it. You may have to repeat this from time to time especially if you change exercises a lot. Good luck.
1092476
There is no release mechanism on the unit as far as I can tell. I just kinda wiggle it back and forth and pull until it slides off. Unless I'm missing something. : )