I got this warranty over 1 year ago. I'm getting a new kindle under the warranty. Is this new kindle covered under this warranty until it expires next year? At that point, or just before, do I buy a new warranty?
774253
I just had to call to get a "new" one under warranty and just FYI...they are sending me a refurbished one...they do not send new ones. Not happy.I was told your extended warranty just carries over to this one and then time is up.
1614402
This was a gift to a family member, I would contact the seller and request a warranty from the company. This info is found where you view the item and it's details before purchase. Last attempt, try contacting Amazon customer service to help you get a warranty from the company that sales through Amazon. Good Luck!
1912449
I am wondering this myself. I was on a lengthy chat with Amazon and the rep said the regular squaretrade tablet warranty doesn't cover the kindle. Which i find odd since people review that it does. One big difference I noticed is that the two year warranty tied to the kindle handles claims differently than the regular squaretrade warranty. It appears that this warranty mails you a new kindle right away. With the regular warranty, the turn around time is roughly 5-7 days.
846627
I replaced mine (same symptoms), and it works fine now. But...the cheap plastic tool that came with kit didn't work at all (broke right away), so I improvised with a razor knife to open Kindle. If you've never done this kind of repair work before, this is not a trivial job (old battery is taped in place, and the connector is tiny and a tight fit). My old Kindle has been working fine for last 3 months, for $44 and about 20 minutes work. Now, given that replacement Kindles are $140, might not be worth it.
228580
The start date for the warranty starts before I have the kindle in my possession, or even shipped. I felt the two should coordinate. Meaning the start date of the warranty starts the date the kindle is shipped.
1154335
NO! It comes with a 1 year warranty, but here's how it works: You must call Customer Service before you return the tablet for warranty service. When I called the number multiple times, there was a recording directing me to visit the website. When I visit the website, it says to call the number for warranty service. There is no address provided, so I couldn't send in my tablet for service. I e-mailed three times, but no response. So the warranty ran out without getting repaired, and now it makes a nice paperweight. I got a Kindle Fire instead (see my reviews for both products).
2106091
I didn't order a brand new one, I got it refurbished, so no there was not a warranty. Everything was exactly as the seller said it would be, so I believe that if they tell you it will be brand new with a warranty they will hold to it. However I cannot speak for the people who reviewed negatively.
269927
Actually, the "warranty"(1-year) will be through neither Amazon nor Virgin, but through LG. If you're talking about 1 month return window, it's through Amazon. If you're talking about purchasing extra protection plan, it will be through whom you're purchasing it from (in this case Amazon).
1519651
I purchaed this warranty as well and recently had to use it. As long has you have your receipt it will be fine. And of course the great thing about Amazon is that you always have access to your original receipt. They are handling my issue now and I found the service to be excellent.
1322204
first thing to check is the charger that you use. DO NOT check it yourself, find someone knowledgeable. You could find a friend or someone that services Kindles and use a different charger. If it still doesn't charge buy another battery which will cost you about $40 from Amazon. It is a pain changing the battery. The one I ordered did not have the opening device it was supposed to contain. Bummer. Used a screwdriver, do not suggest this. After the change mine worked fine. Not as good as the new ones but good enough for normal use. Plug it in each night, that way the new one (battery)will work okay for you first thing to check is the charger that you use. DO NOT check it yourself, find someone knowledgeable. You could find a friend or someone that services Kindles and use a different charger. If it still doesn't charge buy another battery which will cost you about $40 from Amazon. It is a pain changing the battery. The one I ordered did not have the opening device it was supposed to contain. Bummer. Used a screwdriver, do not suggest this. After the change mine worked fine. Not as good as the new ones but good enough for normal use. Plug it in each night, that way the new one (battery)will... » Read More first thing to check is the charger that you use. DO NOT check it yourself, find someone knowledgeable. You could find a friend or someone that services Kindles and use a different charger. If it still doesn't charge buy another battery which will cost you about $40 from Amazon. It is a pain changing the battery. The one I ordered did not have the opening device it was supposed to contain. Bummer. Used a screwdriver, do not suggest this. After the change mine worked fine. Not as good as the new ones but good enough for normal use. Plug it in each night, that way the new one (battery)will work okay for you « Show Less
1994757
My answer is the same as the others. While I don't know about warranty, my book has held up to daily in and out of my work bag and in my suitcase for a trip. I've only had my cover for about a month, but I keep I keep it on my MacBook 24/7. Some past reviews criticized the construction, saying it fell apart, but I think that may be the exception rather than the norm. I have had no problems w/ it falling apart. The stitching is like new; no signs of overuse.
1055922
Was it a "Free voucher for 30% off qualifying Kindle accessories"? If so, it states that: "Voucher is only valid for items in the Kindle Accessories Store identified as "Ships from and sold by Amazon.com" or "Ships from and sold by Amazon Digital Services" and does not apply to products sold by other sellers. Voucher is not valid toward the purchase of extended warranties." Hope that helps..... :o)
1093890
I purchased a used one that was listed. It had no warranty that I was aware of. but has worked great. I think you are protected in some way when you purchase through Amazon. Not sure where you are thinking of buying one from.
900352
I really don't know. I'm a mature adult and I'm fairly responsible. That said, I've never had any trouble with mine. I got my first Kindle in 2007 when they went on the market. Amazon has been extremely supportive. I also feel I need protection from "Murphy's Law."
648062
I think as long as it's new it has one year. Make sure you get newest model. If bought thro Amazon and not an individual fire you should get a warranty for one year. But if it's been used or it's refurbished you have to contact at Apple or Amazon
1622133
Start Date: Warranty lasts two years from Kindle ship date. Your warranty plan begins on the date your Kindle shipped (or when your Kindle ships for pre-ordered devices) and is inclusive of the manufacturer warranty period. Manufacturer's warranty and SquareTrade warranty overlap = first year covered by Amazon (manufacturer) and SquareTrade, second year covered by SquareTrade.
119672
I just checked and was told that for the holidays they have extended the period to purchase your warranty until January 31st. So you should still be able to purchase. Contact them (I did it by chat), give them the serial number of the device and they will confirm and even provide a link.