How do I get a replacement part? One of my round connectors shattered! I don't know how - just took it out of the box and it was in pieces.
765880
I returned everything to Amazon and they sent another one. I did get another broken one and after a bad review the seller called and sent one from his inventory. I think Amazon sometimes puts the returns back in circulation. The seller was extremely nice. They like to have good reviews so maybe if you contact the seller they will replace it for you. Hope this helps. I have used my stand many times. Its worth the effort of getting a perfect one. Love, love it!!!
1187345
Directly from the manufacturer if you are looking to pay for it. I received mine broken. I contacted the seller and received the replacement directly from the manufacturer (at seller's request). Good luck,
880522
I would go to Radio Shack. They can usually provide a similar or at least a universal replacement.
693583
I'm sorry that happened! And I'm sorry that I can't help you with this issue... that is one for the manufacturer to help you with! Call them and and tell them what happened. It sounds like a major defect to me!!! Who knows, they may send you a new one at no charge! If they want the old one back, tell them that you want them to pay for the shipping costs or it won't be worth the hassle! I wish you the best!
1015220
I have one broken too. I would thing you can contact the company. Look it up on Amazon. I love mine but they are very fragile.
994064
I think what I would do if its a simple piece u can fix yourself then do that if not then I would contact great northern n see if there is a replacement part. I don't see why they wouldn't have parts or at least direct you on what to do. I hope I helped :)
1863616
Dear friend, our company have no spare parts on sale at present. If you need the replacement, we can order it from our supplier and send it to you from china. Best regards
748295
just put a dab of silicone on the end. i really don;t thnk you will find parts available,the item is cheap and replacement parts are probably not available.
2032462
What happend that you have to replace that? I don't have any parts over. Good luck
1187346
Directly from the manufacturer if you are looking to pay for it. I received mine broken. I contacted the seller and received the replacement directly from the manufacturer (at seller's request).Good luck,
271016
Contact Polk directly. They can help you troubleshoot, sell you the damaged part, and then you can replace it yourself.
583499
I would go straight to the manufacturer and ask them if they have replacement parts. Sorry, but I have not had this problem with mine. Wish I could help more.
1025915
My answer is only a guess, but have you contacted the mfg ? The only problem with replacements parts for an item so inexpensive, it might be easier just to buy a new one.
705546
I don't know, I'd contact the company. I've had good luck with company's just replacing parts when they've broke.
448251
I don't know, because I've not needed any parts. Contact the company. Maybe they will just replace it for you.
1162009
You should contact the seller/manufacturer they may be able to send you a replacement part...worth a shot!
57898
If you have the tools and experience, I'd say check the connections. Other than that, get in touch with the company and get a new one.