I am not able to transfer pictures from my camera to my PC. I've followed the directions in the supplied owner's manual but...
744607
I took my memory card out and plugged it directly into the PC..memory card reader cost about $8.00..my PC did read the camera right away..just plugged one end into camera, other into USB and had no problems
744608
I had the same problem with a different camera. It turned out to be a bad USB cable. Try a different cable.
744609
Like Shoreguy and Joshua P, I just use a card reader to (file) transfer to my computer. Seems like using the cable requires or encourages you to use their software. Some software insists on managing your pictures. My sister did that and lost a bunch of pictures - not a good thing. File transfer is a simple and easy way to move your picture files and I recommend this method. If necessary you can create another folder or sub directory for these pictures. I then import them to my picture management software. If the camera appears to the computer as another Hard Disk then you can file transfer that way. However, it does eat up battery a bit (so you have to recharge it). Like Shoreguy and Joshua P, I just use a card reader to (file) transfer to my computer. Seems like using the cable requires or encourages you to use their software. Some software insists on managing your pictures. My sister did that and lost a bunch of pictures - not a good thing. File transfer is a simple and easy way to move your picture files and I recommend this method. If necessary you can create another folder or sub directory for these pictures. I then import them to my picture management software. If the camera appears to the computer as another Hard Disk then you can... » Read More Like Shoreguy and Joshua P, I just use a card reader to (file) transfer to my computer. Seems like using the cable requires or encourages you to use their software. Some software insists on managing your pictures. My sister did that and lost a bunch of pictures - not a good thing. File transfer is a simple and easy way to move your picture files and I recommend this method. If necessary you can create another folder or sub directory for these pictures. I then import them to my picture management software. If the camera appears to the computer as another Hard Disk then you can file transfer that way. However, it does eat up battery a bit (so you have to recharge it). « Show Less
1192777
I just loaded them from my computer's picture folder and it worked. You can also take the SD card from your camera after taking pictures and insert it that way also. I hope this helps
1543225
You have to format it to the device it will be used with. I used my Camera's format command.
954244
I have the very same problem. There must be some type of program error. I did a lot of research and gave up. I just pull the SD card and plug into my PC. There was no warranty on my camera when I found out it would not work with my PC or TV.
701345
There's a USB built into side of camera just plug into your computer. Honestly though I find it easier just to pop my sd card out and upload that way bc usb is very difficult to get into the port on your computer
825276
The easiest way is with a SD card reader then just pull the card from the camera and plug it in to your computer
1637701
I had to play around with my pc settings for the camera. I have a built in camera and just had to switch it to recognize the device. A few times in the past I need to have the program disk in my pc, probably because it doesn't seem to say installed on its own. And I would need it again now if I wanted to use it..
1934522
So far I have only taken pics, and downloaded them to my computer. I had to contact tech support to find out how to download the pics and they were extremely helpful with that.
1294796
The camera belongs to my mother and she asked me to order her the card because the place she bought it from was out. She just said it didn't work. She has since sent the camera and everything she bought for it to me to see if I could get it to work, but haven't had a chance.
1961665
Wade, have you tried just loading the SD card after you have got video or photos on it to the computer? I do that instead of putting what is on the disc on computer. I get the videos and photos that way. Mine works awesome that way. I hope I explained that right.
1374935
I'm not sure what the question is here? I think I know what your issue is, the photo frame doesn't transfer photos, it isn't designed to do that. If you're using a SD card for your photo frame, I'd recommend removing the SD from the photo frame, put the SD card into your computer (if it has a SD slot, if not there are super cheap USB SD card readers for about $3 on amazon), moving all the pictures from your computer onto the SD card. Then put the SD card back into the photo frame. I hope this helps, best of luck!
2231643
I have not been able to download the software either. I have found a USB port to house my card from the camera to get the photos on the computer.
1006705
For me, the easiest way to do it is by inserting the memory card directly to my computer. You should also be able to connect it via USB port, just be sure to check the cam´s USB connection settings and drivers.
541930
Hi - video importing doesn't work for me. I'm using Win 7 pro....not home premium. I'm using the latest version of PMB (5.2), it simply does not recognize the camera connection at all. I've tried connecting it to 2 computers and used different USB ports. I'm out of ideas.
1533085
The instruction manual is rather inconclusive but does not say you can't. It also seems to be PC based with system requirements. I'm a MAC guy and it looks like it has to use supplied cable or card reader.My card fits into the slot built in. I just tried to make it work as I have no need of wi-fi and it wasn't successful, probably my lack of wi-fi knowledge. I had to search through all the wi-fi connections for the camera. I wish I could be of more help.
273702
i'm having the same problem. i've been tied up on some other projects and haven'y had time to call for assist. i can get the software to download , but so far haven't been able to get the camera to work right. good luck
377040
I just install the software included in the CD. After that I just pluged the camera and thats it. I use windows 7. I don't know why but the first time i had a problem with the driver of the camera or the installation of the software. I tried again and worked.