There is no longer any water collected in this unit after running for 4 hours, but the humdidy is over 65%. What is wrong?
770839
not sure might have to contact the manufacture mine is working very well right now never had that problem
770840
Be sure to have the humidity level set correctly. There are 2 buttons to the right of the digital display for current temperature and current humidity. Press the down arrow button to adjust the humidity level that you want. (It should be set lower than your 65 %.............I have mine set to 40 %.) Hope this helps. Nancy
770841
sometimes if you unplug it and then plug it back in it reverts back to a default humidity setting. check to see if the setting is below 65%. i intentionally put mine on 45% and just let it run. when it reaches 45% it still runs but the dehumidifier part is on standby until the level goes above 45%.
668407
Seems that you do not have enough water pressure in your unit, please increase the volume of water opening the water valve. or your Titan is not installed properly.
1394443
No water has come through mine. We sat under it during rain and nobody got wet
153542
sounds like there might be some kind of obstruction. Not real sure, I never had any problems with mine. Is the tank sitting on the base properly? I use either R/O or distilled water
2126198
I haven't experienced this. Is the water level getting low or have you noticed that the "Steam Ready" indicator light is off (meaning that you have used up the available steam and must wait for the unit to build up steam) ? Other than that, I can't think of a reason for the situation you describe.
735627
what part of the unit is the water coming from. turn off the water tank, check all connections. I've had two leaks from defective/broken parts. The company replaced these parts free of charge. If parts are broken and you purchased through Amazon, go to Amazon web site. prior orders, contact supplier. explain problem. When I did this the company emailed me within 24 hours. hope this helps/ good luck/Craig
486147
I agree with Sally's answer- condensation from the lid. I checked all the seals and tighten everything , but there is still water is there.
1075677
The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight, I would recommend that you avoid this gimmicky product. It promises way more than it can deliver. The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight,... » Read More The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight, I would recommend that you avoid this gimmicky product. It promises way more than it can deliver. « Show Less
1299514
As noted on other responses, unplug at the bottom back and tilt the machine. To be honest I have not run it long enough to build-up any water due to poor performance.
1695564
Sorry, I just noticed that you said you just hooked it up and ran it for 30 minutes, so there probably isn't debris build-up yet. Sounds like air in the pump.
1860635
Try this: Remove cover, empty out all the water and then fill it with fresh water. If that doesn't work, then try this: unplug it, remove cover, inside you will see sensor (it sticks up a little with a silver metal on top) touch the sensor with your finger. For some reason this works. I think the sensor gets stuck "thinking" the water level is low, so the unit doesn't go on.
1631323
I had an old one that I replaced due to getting hot water on cold side that lasted about about 15 seconds -there should only be a few seconds of hot coming out of the cold side so if it take more time there may be something wrong with the unit - mine is fine now. good luck- Steve
2046883
well i would try to fix it myself first by checking all the batteries, check for water in unit etc etc. if all else fails you should let amazon know about this problem see if they will exchange if not move on..
2084001
Unscrew the system off. Take out the filter drain the water and reinstall. If that doesn't help call waterchef customer service they are Greta they helped me install mine
1438515
Not sure mine works great is the water connected and flowing to the unit? Try changing the selector knob and trying it again good luck
2277659
If it's brand new, it may not be broken. You likely have too much water in the basin. Remove the tank, empty the basin, replace the tank, try again.
1799184
Possibly a defective unit? I think if you have good connections that do not leak, beyond that I would return the unit for another one. My unit has worked great from day 1.Good Luck, Dan