My phone will not charge at all.It will start and go off several times and will not charge. Is there anybody with a solution? Only bought it a mth ago
766875
had a scratch on screen so returned it to amazon. Nokia support was helpful in setting up phone. you should call Nokia however that was before Nokia phone bought by Microsoft. good luck
540872
I've had mine for a couple of month now. No issues so far. I have tried it on both 5s as well as 6 plus. Is it fully charged? Did you try to turn BT on and off on your phone? Maybe try somebody else's iPhone. If it still doesn't work, ask for a reacement. Good luck!
1377707
Hi, I am sorry to hear that. What kind of problems are you having with your phone? I advise you contact the seller and let them know that something is wrong with it.
2274878
Um. Sorry for reply back so late too you. Daniel. Um. I had that problem with my phone, and thought is was the Gorilla Gadgets battery. It pissed me off. But you might have too take the phone down and tell them that you need another head peace and a cord to get a better charge. In the mean try this. Take the battery out of your phone, and wait for 60 seconds then try the battery again. Let me know what happens. I will check back your reply.
341936
Are you sure the charger works? If it's charged it should start. That happened to us. WE used an old NOkia charger from a previous phone, and it charged up.
976472
I will add, when you are not charging your phone or when your phone is fully charged, make sure you remove cord from the charging device altogether... The device doesn't have a shut off capability. If there is a cord plugged into device, it starts using its power if it the cord isn't hooked into anything else. If your device is hooked to your phone it doesn't stop charging at 100%. The only way to shut off device is to detach everything from it
2247215
make sure it is charged. if it is, contact the company and they will repair it free of charge. i had a problem with mine not charging and sent it back. they fixed it and i've not had a problem since.
1346480
My mother purchased us each one for Christmas. As of March 21st mine will only charge if the phone is horizontal and face-up, and even then sporadically at best. I routinely have to charge it in the morning after having been plugged in all night. I will be sending it back to this address seeking a fixed or replaced unit before it ceases to function all together.
147463
Hi Marie. With my phone I haven't had those kind of issues. The only problem I've faced is that the battery seems to last a lot less now (understandable, given the fact that the cellphone is a little old now) Did you try using another charger, cable or even a computer? If so, and the problem persists, it could be: 1. the battery or 2. the actual port of the phone. For #1 I've seen some batteries not that expensive in Amazon, but again, if the problem is #2 you may want to look for a technician or start searching for another phone. These things are sturdy, but unfortunately, nothing nowadays is designed to last more than 2-3 years. I'm sorry if I can't be more helpful. Bye.
468008
Same thing happened to me. I put the battery in, it showed the red light blinking. I tried to turn it on and the phone lit up but wouldn't turn on. I let it sit charging for 30 mins and the red light was solid but when I came back to the phone the light was out and now the phone does nothing. Don't know where I go from here...
1130798
I've had my phone for over 2 years now without having any problems at all. I wish I could help. How long have you had your phone? Might it still be under warranty? If you bought it from Boost just recently, possibly they'll give you a straight across exchange. Good luck to you.
1618870
Got the same problem. Going to try a different battery. If it happens again, I will try the recommended "reset" instructions to see if that works. We should not have to do this if hundreds of other people are not having to "reset" their battery/phone.
1705647
That happened to me once. I think perhaps the battery wasn't fully pushed into the charger. I can't speak with certainty to your case, but could that be a possibility? I would try charging it again on the charger and see if it works. if not, contact the seller. I love my charger, and only had a problem the one time. The USB port on my phone has since ceased to work, so I am really glad that I got the charge - it is now a necessity! It has worked perfectly except one time, and I think that the battery wasn't fully pushed into the charger then.
996373
Have you tried charging it? If it is not taking a charge you need to contact the company & exchange it.
499245
I got the "not charging" message quite a few time. I unplugged it and tried again.. Then it worked. Not well. But it worked.
24645
sounds like it has a defective battery or isn't fully charging. Occasionally mine wont line up correctly when its in the charger & it wont charge...otherwise I say send it back for a new one
1593808
You might need to replace it. Mine charged no problem. and I haven't had to recharge it in over a month. Yours may have a faulty battery.