Hi, I bought the bumper in October and it is already loose around my phone. It only lasted 6 weeks. Please advise
753450
Mine broke on the bottom near the lightning connector. I'm buying another product as many reviewers have reported this problem with this product. It seems to be a design shortcoming.
679190
Hello warranty period has the phone. You got your box and accessories. conditions in which it is located? It bumps or scrapes. I await your reply to buy thanks
960660
It is a bumper style case. I would not buy it. My phone would slip out of the one I bought. I really cheap knock off.
1410513
As an Apple Authorized Service Provider, the only way that we could replace the rubber would be to replace the entire LCD. This would quite costly to do just for the rubber bumper. There may be some 3rd party solutions that would not be as expensive. Thanks
854990
no, the silicone/rubbers edges are not coming loose on my case. However, I could see if someone frequently removed this case and put back on, it could become stretched out. I tend to squeeze the sides of my phone together when I hold it, this also prevents any stretching of the rubber.
534494
The whole idea is to get rid of the "Hard Case". The bumper will only fit over the iPhone 5s. (they also have made them for 4 & 4s).You might take a risk for approx. $1.26.
639663
The bumper is not thick nor raised significantly..... I bought to cover the phone itself not with the expectation to protect the screen. I bought an anti glare protector and love the combination.
1438729
The rubberized bumpers do not touch a surface when laying on its back, it's smooth but not as slick as the stock backing of the phone. The sides DO touch the surface if it's laying on the screen side. I dont know if you would likesome other pictures, I suppose I can upload a couple.
1550487
Absolutely! The bumper cover fits over the back and side of the phone, but the front screen is exposed. If you're looking for complete protection, I would recommend getting the screen protector as well.
1306564
Yea the screen protector isn't very good. I recommend going to radio shack. I spent 20 dollars and it's been on my phone for 3 months
268641
I also have the mint and within a few weeks the rubber stained. I've tried Windex, but it only takes some off. Really disappointing because I love the case and in mint and especially since it has the back protection. I've read reviews for other rubber bumpers and they all seem to have this complaint.
1619220
Yes , I ordered it back in may to keep my bumper like new. It worked to a good extent, as my car was rear ended a month later. Saved my bumper from even more damage. The damage was minimal. Not as ugly as the Bumper Bully. Can save your bumper from a lot of scratches.
1742197
Yes, I have received a replacement bumper from Unu. I sent a request in to their technical support.
1069390
The top-left corner of my case never attached quite right, it kept slipping off. It wasn't that big of a deal until I dropped the phone yesterday and apparently the case had slipped off again. My new phone will be here Monday. The case did nothing for me yesterday, though to be fair I'd dropped the phone 1-2 other times before that. If you get one that fits snugly (which I apparently did not) then you should be fine.
101192
I wouldn't know, the bumper never locked in securely for me, it was unusable
1842894
Maybe by having it re-sewn on, but probably not. Things should not break that easily, so I would attempt to contact Otter Box directly and see if they will replace the item, being it was probably a manufacturer defect. They definitely stand by their products and have worked with replacing an item they make even though I did not purchase directly from them. They may ask you to take a few cell phone pictures to send to them for examination. Good luck.
1499329
The case is NOT very protective. I just got the case and the corner cracked on the plastic perimeter piece that holds the phone in the charging unit. The charging function is GREAT, but the case is NOT very protective.MaxBoost team,,,,, can you just send me a new plastic ring??