The battery I got burned out after about 5 charges. What kind of warranty/replacement policy do you have? Got this on 4/10, so over 30 days. Black soot at the contacts, and part of the plastic melted. Used this with Dewalt circular saw. The battery I got burned out after about 5 charges. What kind of warranty/replacement policy do you have? Got this on 4/10, so over 30 days. Black soot at the contacts, and part of the plastic... » Read More The battery I got burned out after about 5 charges. What kind of warranty/replacement policy do you have? Got this on 4/10, so over 30 days. Black soot at the contacts, and part of the plastic melted. Used this with Dewalt circular saw. « Show Less
779696
this is you get what you pay for, these are not build well enough. I bought 3 to try, all failed after a short period of time [mater of minutes of use]
1744681
Actually the first time I used mine the battery smoked and would have caught fire if left unattended! So I returned it only to learn it is no longer made. So I would not leave it connected!
2073884
I use the original Dewalt charger. It doesn't seem to stop charging the battery on its own, but I usually don't leave the battery charging more than about 3-4 hours. The battery has worked out well. This was the second one that I ordered so I could have one always charged and ready.
1074685
My original battery lasted about a year, too. I think it is time for you to buy a new battery, but that seems to be a problem, too. I have bought two that will not charge properly. I am about to return the second one. Amazon issued full credit for the first one I returned in less than 30 days. The second one never charged. I wish I knew how to test the charger just to be sure; however, from reading the reviews on the replacement battery it is obvious that many people are having problems with these batteries. It is a good vacuum, but the replacement batteries are a big problem. I would look for another brand vacuum if I had it to do over. My original battery lasted about a year, too. I think it is time for you to buy a new battery, but that seems to be a problem, too. I have bought two that will not charge properly. I am about to return the second one. Amazon issued full credit for the first one I returned in less than 30 days. The second one never charged. I wish I knew how to test the charger just to be sure; however, from reading the reviews on the replacement battery it is obvious that many people are having problems with these batteries. It is a good vacuum, but the replacement batteries are a big problem. I would look... » Read More My original battery lasted about a year, too. I think it is time for you to buy a new battery, but that seems to be a problem, too. I have bought two that will not charge properly. I am about to return the second one. Amazon issued full credit for the first one I returned in less than 30 days. The second one never charged. I wish I knew how to test the charger just to be sure; however, from reading the reviews on the replacement battery it is obvious that many people are having problems with these batteries. It is a good vacuum, but the replacement batteries are a big problem. I would look for another brand vacuum if I had it to do over. « Show Less
2072923
I called WORX and they had a record of my warranty info. So they just sent me new battery and a box to put old one in to send back to them. They were real cordial--gave me the impression that these batteries fail quite often. But my replacement bat's doing fine. I recommend actually talking to them above just going online. Happy cutting!
1851333
I really can't remember if there was a warranty with this battery.. All I know is that it was a great replacement.. I don't know of any battery that comes with a warranty except for motor vehicles. That is because when you turn off you car, your battery isn't being drained. But with electronic rechargeable batteries for cell phones/laptops/tablets/cameras etc, We as humans abuse these batteries by over charging. We leave our devices on the chargers too long and kill the life.. This is why we are seeking replacements. For the Price.. This Charger is great and if treated properly it should last for the average life of about 3 to 4 yrs... I really can't remember if there was a warranty with this battery.. All I know is that it was a great replacement.. I don't know of any battery that comes with a warranty except for motor vehicles. That is because when you turn off you car, your battery isn't being drained. But with electronic rechargeable batteries for cell phones/laptops/tablets/cameras etc, We as humans abuse these batteries by over charging. We leave our devices on the chargers too long and kill the life.. This is why we are seeking replacements. For the Price.. This Charger is great and if treated properly it should... » Read More I really can't remember if there was a warranty with this battery.. All I know is that it was a great replacement.. I don't know of any battery that comes with a warranty except for motor vehicles. That is because when you turn off you car, your battery isn't being drained. But with electronic rechargeable batteries for cell phones/laptops/tablets/cameras etc, We as humans abuse these batteries by over charging. We leave our devices on the chargers too long and kill the life.. This is why we are seeking replacements. For the Price.. This Charger is great and if treated properly it should last for the average life of about 3 to 4 yrs... « Show Less
1406451
I believe the warranty is for 1 year. I had this battery for a week and it only lasted about an hour. I notified Anker of the problem and asked for a refund. They emailed me a return label to send the battery back. I just put it in the mail yesterday so I haven't received the refund yet. I would recommend you contact Anker to let them know of the problem.
2124879
That's odd... I used mine for over a year before the batt died on me. Maybe you can contact their technical team and see what they say.
402593
On my first roomba the charger went out after about 6 months and wouldn't charge the battery. The replacement (curtosity of the in-store replacement warrenty) lasted a while longer, but not it won't hold a charge. After extensive searching and some luck, I've found that I need a software upgrade that I've been trying to get for about 6 weeks. They seem determined to make me try every other possible solution before they will send the software upgrade module. My advice would be to go ahead and throw it away now and save yourself the time, energy, and fustration. The battery should not be thrown away though. Many places recycle them. Check cell phone stores, Home Depot, and the like. I'm not an envirometalist, but the stuff in the batteries is pretty nasty.
1500460
Funny I receive this message now, Yes its the correct battery, but I'm in the market for a new one the one you sold me has gone bad already after 5 months!THANKS MAN!
859471
I have the same model and have NEVER had that issue, even in thicker wood. Your battery may be going bad. Have it tested at a repair shop our try another battery. Make sure the contacts where the battery connects to the tool are okay and connecting right.
1074688
I understand your problem, but as I have not had a similar experience, I can only theorize as to a solution. It sounds as though you may have a defective or worn out battery; like any other battery, this one may last only so long. If this is the case and there is a warranty on the battery, you may be able to obtain a replacement by contacting the manufacturer. It's either that or purchase a new battery. Sorry.
2046350
Not good, not being charged for a year and used most likely really killed the battery. Look B&D up on google to look if you can replace rechargable battery. People who lose batteries for tools run into the same problem, no use - no charge - die.
1417379
the responder Paul must be a dewalt employeegive me a breakyou say the battery should always stay in the charger but dewalt sells the damn thing with only one slot for a battery in their charger. so we are supposed to take care of this like we did with our babies?
1147802
Hi there, I think Wahoo says the battery should be good for at least one year so you may have a defective battery (or old stock). The batteries can be replaced easily you just need to follow the instructions supplied with the kit for replacing the battery with a new one. I had the same problem and that cured it. It is a slightly unusual battery size from memory (CR 2050?) check the specs and good luck. I don't think Wahoo warranty covers batteries :-(
1713758
This is a extended life battery. It hasn't appeared to get hot with me. Getting hot is one of the items that are listed for return or replacement. Anker will replace the battery. If it continues to get hot, after a replacement is installed, then something could possibly be going bad in the power adaptor or laptop. Unfortunately, the only way to verify if battery is working, is it will tell you in windows that the battery is charging at so much percentage. Anker can be contacted directly for troubleshooting issues. Anker is good people. I used them and they were excellent! I would get a replacement first and see if that clears up the issue. If it is the battery, this problem should go away. It is not unusual for batteries to get warm, but It should never be hot to the touch. Directions that came with your first battery, should mention about battery getting to warm. Hope this helps. Feel free to write again. Have a Blessed day.
1258829
Hey Doug, Are you sure it's the ID same number on the new battery and is the battery is a Lithium rechargable. My battery says PBR 55D,3.7 VH, 1000 mAh rechargeable Lithium, the serial number is DC100715UD8. If it's the same then I think it's your power converter and maybe the recharge cord not fitting properly. My battery last about 2-3 days with normal activity like maybe 15-20 text per day, I'm hearing Impaired and use my phone for TEXTING ONLY,check the power cord and the connection, That all I can think of, Good Luck. E-mail me if you want joelted@comcast.net Joel