How do you have your filter set up? I am wondering if I have too many 20,30,white pads in the filter?
772624
I purchased on e-bay a cut to fit filter media that is white & pink (and it's cheap), it's similar to Marine land white & blue cut to fit filter media. In my XP-L, I use one 30 micron pad, 2 white/pink cut to fit pads, and the remaining space in basket 1 is filled with polyester fiber fill cut to fit, and purchased cheap at Walmart. Baskets 2 & 3 are filled with Bio-home Ultimate filter media for the biological and that is it. I clean and change the filter pads about 2-3 months. Oh and I do a 3 gallon water change about every 2 weeks, and this in on a 46 gallon bow front tank with around 40 fish. I purchased on e-bay a cut to fit filter media that is white & pink (and it's cheap), it's similar to Marine land white & blue cut to fit filter media. In my XP-L, I use one 30 micron pad, 2 white/pink cut to fit pads, and the remaining space in basket 1 is filled with polyester fiber fill cut to fit, and purchased cheap at Walmart. Baskets 2 & 3 are filled with Bio-home Ultimate filter media for the biological and that is it. I clean and change the filter pads about 2-3 months. Oh and I do a 3 gallon water change about every 2 weeks, and this in on a 46 gallon bow front tank with around 40... » Read More I purchased on e-bay a cut to fit filter media that is white & pink (and it's cheap), it's similar to Marine land white & blue cut to fit filter media. In my XP-L, I use one 30 micron pad, 2 white/pink cut to fit pads, and the remaining space in basket 1 is filled with polyester fiber fill cut to fit, and purchased cheap at Walmart. Baskets 2 & 3 are filled with Bio-home Ultimate filter media for the biological and that is it. I clean and change the filter pads about 2-3 months. Oh and I do a 3 gallon water change about every 2 weeks, and this in on a 46 gallon bow front tank with around 40 fish. « Show Less
772625
I have a 2x 30s and 1x 20 in the bottom basket. The middle basket it all biostars/ceramics. The top basket is 2x Charcoal and 1x Micro-Filter.
772626
I have one 30, one 20, one bio chem zorb, 40 chem stars, and one white micro filtration pad
873736
Do I put the pre-filter on the inside or outside of the regular filter? I don't see it written in the online manual..
388172
no answer i have the same problem. the filter takes nothing outwhen back flushing not happy good luck
245875
You need to replace the sponges IMMEDIATELY with a better filter medium. Look through the reviews and you will find what to use. Otherwise this is a great, quiet little filter for very small aquariums.
474730
Contact John Chen at, sales@ispringfilters.com. He can give you exact items needed. They also sell filter supplies for this unit and can answer any tech questions you may have. I rate them 5 stars, higher if there was such a thing I've been their customer for 3 years and have had this system and have had excellent service from them.
1875590
What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use out of this unit, even though the filters are "no longer available."
917001
Hello. You just need to hold down the filter button until it resets. That should work!
1502788
Mine isn't doing this. I would use some very diluted bleach and clean it very well and replace the filter. Search for the dilution you'll need on the bleach and water for cleaning.
34293
No- make sure the filter is in correctly. That caused problems with mine too!
1560898
its pretty obivious the way filters are rated 10 for 10gal 20 for 20gal. 30 for 30 gal. your fine if u purchases the 20gal. my 30 gal.one works great
2247081
Robert,you have the wrong filter-should have tabs at the top-filter order #AP1PKP-Oreck-Very difficult to find and expensive
31678
I've never had this problem with mine. Did you rinse out the filter well before placing it? That's the only thing I can think of that might be the cause...
177078
Interesting. My filter unscrews quite easily. Perhaps give it a better tug. Good luck.
2068592
Hi. How old your filter? You have to change it ones per year.I did and I do not have any problem.
1015895
Hi.The one I got had a filter and was on sale for about 18.00. Works great, so I got 3 others for my family. I should be on their payroll. LOL
828557
Give them a thorough scrub to get the layer of sediment off. And you do have to re-prime to get air out and re establish flow. Hopefully you've kept the priming washer thingy that comes with the filters.
1304572
Hmm... it may be something with your pack. I've never experienced this with these filters before (i've ordered them 3 times). I do get an oily film on the surface when I add a water conditioner - but it doesn't sound like you are adding that to your water. I'd recommend trying to get in touch with the company for a replacement - sounds like you may have a bad set of filters.