Anybody else have trouble with the charging port? My seems really loose and only charges if I leave it alone when plugged in. Should I send it back?
749326
Both of mine were loose but still charged. Now both chargers no longer work. Anyone bought a replacement charged? If so, which one?
749327
sounds like the battery might be loose inside and on son=me of these you can take it apart using your finger nail and then check the dc pin and battery as I have on another uit and it fixed it, otherwise trade it out or send in for repair
749328
If you put it straight into the port and push a little bit it may "lock" it. It is not consistent with all of those tablets that my family has. It appears to be normal for it to be loose but you may have one that this trick works on. If you send it back you will get one exactly like it. :)
749329
We have 3 and two of the three are that way. However, it may be a charger issue. Of the three chargers they sent with them, only one is a tight fit and it fits tight on all three tablets. The ring around the plug is black rather than yellow like the other two. Charging with the micro-USB works when plugged into a computer, so I may just get a new charger that uses the USB plug like cell phones use.
1110927
Has the charging cable been damaged? Is the ports you are trying to plug into damaged?
882806
That is my question as well. The charger keeps stalling, and I have to plug it in over and over again, but it only works for a few minutes (or less). Sorry to add this as an "answer" since it doesn't help.
267279
I've had this problem with mine. Try unplugging the charger and plugging it back in.
1243710
This happened to me also. I thought it was the charger. I bought a new charger. It still wouldn't charge. I returned it to Amazon (manufacturer has a 1 year warranty on defects) and they sent me a brand new one that does work. It wasn't the charger, it was the charging port on the tablet. If you need to return yours for the same reason, go to your orders page and contact the seller. Amazon was very fast and helpful in replacing it for this reason. The new replacement one has been working (charging) fine.
817766
Did you try to push the charge pin hard. If you try this and still having the problem, send it back.
2030413
Wow i thought i was the only one... i bought it just over a year and a half and mine has stopped holding its charge aswell. I believe a new battery would solve the problem though. If you find one please let me know aswell.
247753
mine wouldn't charge when I got it sent back...maybe that's what happened to it was overcharged before I got it??
306650
Check to see if there is a problem with the cable... if you have the dock try a different usb cable... if both a new cable and the dock fail and it will not charge with the usb cord separately then the unit is most likely broken and needs service by Sony
1860428
Unplug charger, then plug it back in and try to charge it now....don't know why, but that seems to work for me....certainly no the way it should be.
1495974
Mine works great. You may have a defective charger. I would exchange the item for another one
349911
I found out it wasn't the unit - the cord/charger was bad. A lot cheaper to replace than the main unit. If you know someone else with the same model, try borrowing their charger cord and testing it with your unit. Odds are that's the problem. Good luck.
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
2077446
Yes, I have not had a problem. the charging port on my phone is on the bottom, but you shouldn't have a problem wherever your charging port is located. the only problem I have found is weaving the charging cord through the hands, but that really doesn't bother me. I hope this helps you to make your decision.
423751
Nope. And btw my charger port just went out on the phone, I had to take it in to be fixed, and the store told me it was completely refurbished on the inside! So watch out for that. I've been having some charging problems lately!
2163829
I'm not sure I can help you, my charger is working fine. I might make suggestion to be sure the micro usb is pushed all the way in, other than that I can't really help you. I love mine and am thinking of buying another.
1958672
Hi, I am having the same problem with mine. I am sure these are defective items that are being resold. I have to shut it down, power cord in, turn it back on and then manipulate the cord just so. Sometimes it takes a few tries. When if starts to charge, I leave if alone, because it will stop even if lightly tapped. The charge doesn't last very long though. Very disappointed. I should have returned it when I got it.