I can't seem to open it as in the picture. It feels as if I have to really force it and I'm afraid it will break something. Please advise. Thx.
759603
This item is poorly made. Even if you manage to open it, it will be unstable. My advice: return it.
759604
I had no problem opening it. It was a little stiff but opened fully. It was great all summer and n ow has experienced rain and sleet in DC.
1843752
I had the same problem at first, but after reading that others open it easily I tried again and found that it is best to open it from the corner, don't try to open it near the "clip." Now I, too, can open it with a "flick of a finger" as Beth responded earlier.
51872
Mine opened just not easily. I held the unit in both hands and pressed in the direction of the arrow with both thumbs. It required more pressure than I expected. Good luck!
609451
I initially thought it was stuck in the closed position, a defect. It was very difficult at first, but you need to turn it to the open position. Now it opens and closes easily.
1908510
It's a little tricky.sometimes I pulled forward on the lip and it opened. Haven't used it since last July.I'm going by memory. Turn and push key and button. Hope that helps
1434010
I agree with the other answer. I had a similar problem but discovered it took a little more effort--and a little squeezing in the right place. If you turn the back so you can see (from the side) the small clips (there are 4 of them) that are holding the back on and squeeze there, on opposite sides, and pull, it opens much more easily that way.
51870
Press down with all of your force you can gather and maybe it will slide open. I had this problem also. I tried to reset my deffective machine by taking batteries out. This did not solve my problems. These machines are absolute junk. I cannot believe Amazon sells this dud. Boo to them also!
861863
This was an issue for me as well. You have to twist then pull apart. It is quite hard at times.
338825
its a little tricky but you just pull down on the top. Its just that it really sticks the first few times. I was afraid I was going to break mine but a brave friend just pulled hard and it opened. Good luck!
729787
Hi, it can be a little awkward to open. On the handle side (not the hinge side) under the handle there is a stand, the the handle which is longer has a lip ( Make sure you hold the handle at the tip), then pull the bottom, where the stand is away from the handle that juts out a little farther. Hope this helps
1047432
You have to use some force. At first I could not get it closed but gets easier with use.
1504845
If you pull it apart, it should just pop open. Just watch out because it is quick and may pop you in the face.
1893393
find the opening spaces and open those, then you can pop the case open. It is a bit frustrating at first, because you feel as though you may break it, but you won't.
1189915
I don't know either. I tried to keep it open by placing a straight pin in the opening but now I can't get that out either. It is a problem.
2207255
Sorry I did not have any trouble opening it by just pulling up on it. I suggest instead of breaking it just returning it to Amazon or going online to Sylvania and get the manual if its posted and see how it opens. My wife and I shared it on a flight last week and it worked fine.
606031
Mine did the Same thing. If you open it careful you can just push it back out
451399
I can't get mine out either. I will try what you said and see if I can get it out. Thanks!