Win 7 Won't recognize 2 Seatgate FreeAgent Drives I have been using a Seagate FreeAgent 340 GB desktop hard drive. Recently I bought a Seagate FreeAgent GO drive. My computer will recognize and list only one of the two drives. If I unplug the desktop before I boot, then the portable Go drive is listed. If I leave the desktop drive plugged in and boot up, then only the desktop drive is listed, and I can't get the GO drive to come up at all.Seagate has not responded to my three emails. Any ideas on this? Win 7 Won't recognize 2 Seatgate FreeAgent Drives I have been using a Seagate FreeAgent 340 GB desktop hard drive. Recently I bought a Seagate FreeAgent GO drive. My computer will recognize and... » Read More Win 7 Won't recognize 2 Seatgate FreeAgent Drives I have been using a Seagate FreeAgent 340 GB desktop hard drive. Recently I bought a Seagate FreeAgent GO drive. My computer will recognize and list only one of the two drives. If I unplug the desktop before I boot, then the portable Go drive is listed. If I leave the desktop drive plugged in and boot up, then only the desktop drive is listed, and I can't get the GO drive to come up at all.Seagate has not responded to my three emails. Any ideas on this? « Show Less
127406
I had a similar problem on Windows 7 after using a USB portable drive on a trip with my XP laptop. I plugged it into my Win7 desktop and the device was recognized, but did not come up with a drive letter. Using the control panel disk manager, I found and error message that it was offline because of some kind of a resource conflict with another drive. I was able to correct the problem by using a right click in the disk manager to put it online. I think this is a Win7 bug, not a problem with the drive.
459440
I have no problems with windows 7 either at startup or plugging in while windows 7 is running.
459441
Thanks for solution & will try, but I need to say it is not anything to do with windows 7, Because my XP machine also cannot see it!
459442
That is good to know! I bought this yesterday to transfer stuff from my Vista computer here to my Windows 7 laptop at our second home. Should have checked yesterday before coming back home, but still... :D
459443
It wasn't viewable in any OS I tried all three,But the last solution here worked as I had to make new partition and quick format it and in this way it also gave it a drive letter.I did this on an XP machine and Now it worked.
459444
I fixed this problem in 10 seconds:1. Open Device Manager2. The Free Agent Drive is probably listed under Storage Volumes and 'Unknown Device'3. Right click on the 'Unknown Volume' and select 'Properties'4. Click on the 'Driver' tab and select 'Uninstall'.5. Unplug the USB cable from the back of your FreeAgent drive -wait a few seconds - and plug it back in.6. Voila - you should be up and running.After jerking around with this problem for two hours and reading tons of nonsense in various posts - none of which worked, the process described above solved my problem. I fixed this problem in 10 seconds:1. Open Device Manager2. The Free Agent Drive is probably listed under Storage Volumes and 'Unknown Device'3. Right click on the 'Unknown Volume' and select 'Properties'4. Click on the 'Driver' tab and select 'Uninstall'.5. Unplug the USB cable from the back of your FreeAgent drive -wait a few seconds - and plug it back in.6. Voila - you should be up and running.After jerking around with this problem for two hours and reading tons of nonsense in various posts - none of which worked, the process... » Read More I fixed this problem in 10 seconds:1. Open Device Manager2. The Free Agent Drive is probably listed under Storage Volumes and 'Unknown Device'3. Right click on the 'Unknown Volume' and select 'Properties'4. Click on the 'Driver' tab and select 'Uninstall'.5. Unplug the USB cable from the back of your FreeAgent drive -wait a few seconds - and plug it back in.6. Voila - you should be up and running.After jerking around with this problem for two hours and reading tons of nonsense in various posts - none of which worked, the process described above solved my problem. « Show Less
459445
That is so ridiculous that you would even have to go through all of that to get it to work. I am not a techie and do not enjoy wasting my time trouble shooting all this stuff. I just need an extenrnal hardrive for my windows 7 64 bit computer. Does it have to be this difficult to get that? Can anybody help me with this?
1456423
I bought a hard drive from Go Hard Drive and had a problem. I tried to get warranty from WD and in fact returned it to them and they told me it was not one of their drives. I returned it to Go Hard Drive and they replaced it. Please, if you want a genuine WD drive, make sure you are buying it from a genuine WD dealer. Then verify the production date when you receive it and update the warranty with WD.
1457606
I don't remember any. It is all on the drive. All I had to do was plug it in and it was recognized. Win7 64. Probably get it off of Seagate's web site too.
1851687
If it shows up in the BIOS I'd check and see if it's listed in the Device Manager. I have 2 of these drives and they work very well on my Win7/64 host and are listed in the Device Manager in my 8 and 8.1 VMware VM's. If it's listed in your Device Manager you should be able to see it in Control Panel, Administrative Tools, Computer Management under Storage|Disk Management. If it's there you will need to initialize the drive so it can be formatted and used as either an extension of an existing drive or new partitions. Hope this helps.
1782240
I have used three different drives in it, testing you know, including an SSD and a new drive NTFS formatted from the factory. All drives were recognized and accessible. (FYI: if you want manual control over cooling fan speed, I have the link that will allow it.)
1582895
Actually, disregard my previous response. I had this drive, but it was a 2TB model, not 3TB. There's a limit of 2.19TB for older Windows version (including Win 7) unless you have hardware that supports GPT partitioning, which I honestly don't know much about at this time. I'd recommend going with a 2TB version to be on the safe side.
891989
I do not have the 3TB version of the drive so I never ran into the problem which only seems to happen with drives over 2TB. The Microsoft Community site has people with problems with Vista and 7 on one of the pages and the answer is to make sure the motherboard drivers are up to date (particularly Nvidia chipset motherboards) and if that does not do it to try downloading and using a program called "Easeus Partition Master Home Edition 6.0.1".I am not sure if it is entirely applicable to your format problem but making sure drivers are up to date wouldn't hurt anything at least. I do not have the 3TB version of the drive so I never ran into the problem which only seems to happen with drives over 2TB. The Microsoft Community site has people with problems with Vista and 7 on one of the pages and the answer is to make sure the motherboard drivers are up to date (particularly Nvidia chipset motherboards) and if that does not do it to try downloading and using a program called "Easeus Partition Master Home Edition 6.0.1".I am not sure if it is entirely applicable to your format problem but making sure drivers are up to date wouldn't hurt anything... » Read More I do not have the 3TB version of the drive so I never ran into the problem which only seems to happen with drives over 2TB. The Microsoft Community site has people with problems with Vista and 7 on one of the pages and the answer is to make sure the motherboard drivers are up to date (particularly Nvidia chipset motherboards) and if that does not do it to try downloading and using a program called "Easeus Partition Master Home Edition 6.0.1".I am not sure if it is entirely applicable to your format problem but making sure drivers are up to date wouldn't hurt anything at least. « Show Less
259039
I have an older Seagate External HD (1.5TB) and a few 3TB Western Digital HD. I have them hooked to my Window 7 desktop through the Anker USB 3.0 hub; so far I have no issues. When not accessing data on my external HD, the disks do spin down gracefully and go to "sleep"...so far I have not had any issues with this device...hope this helps...
45931
It should recognize is, there should be an updated drive to view it. Check the Seagate website for that.
533373
The physical sector size of the 2TB drive was (surprisingly) 4096 making it a 4k /Advanced Format Drive. I no longer have the drive to verify my memory on this but that is what my review was about. Formerly Seagate's 2TB external Backup Plus drives were 512 making them compatible with Windows 7 backup and imaging utilities-that's why I say "surprisingly". Since there is no indication of this change on the packaging (even though there is a logo for Advanced Format 4kn-native-and Advanced Format 512e -emulation drives) you would not know it until you bought the drive and tried to use the utilities. If you already bought the drive you can run the command line: Fsutil Fsinfo ntfsinfo x: (where x: is the drive's letter designation) to verify-too little too late, unfortunately! It would be hard to convince me this isn't Seagate's deliberate omission and I think Amazon should have this information listed as well.
807229
this is a desktop harddrive, so, it wont, also... stay away from seagate go and buy a hitachi, i learned the wrong way
2240666
I have 2 (two) 8TB Seagate 3.5" hard drive in it and both works flawlessly, writing at the same time using a single eSATA interface. So with 4TB only 50% of my capacity per drive, it will support. In fact, I don't think it's the box's job to claim what it supports, it's just a marketing ploy and as you can see it's outdated. 6TB and 8TB drives are out now and they work.
1911285
I apologize for such delayed reply as I missed to see your email for so long! I have seagate free-agent Dockstar connected to my Seagate 3TB Backup Plus Desktop drive and network adapter. I am able to backup regularly from my desktop and I am able to see my backup drive from Windows explorer.
1220329
I run 7 powered Seagate 3tb drives and it work fine. each drive has it own power transformer. I also, at times, run 4 power Seagate drives and 3 non-powered portable drives. it work fine.
560312
I rec'd my WDTV a couple of days ago and have been playing with it a lot. I have 2 different hard drives connected (400gb western digital passport and 500gb freeagent portable). I had the same problem...hard drives wouldn't shut off even when ejected and turning off the WDTV. I updated the firmware this morning and now, my seagate freeagent portable turns off when ejected. The western digital passport however, didn't shut off. I will be exchanging the passport for another freeagent portable drive for that reason.
1971400
I am no expert so I took out the hard drive and looked at the specs and ordered a brand with same specs such as sata drive what the amount of memory i wanted and need there are sites you can go on and put in a search to find a compatible one with the specs you find on your hard drive , hoe this hels yes I am a woman and ever did this before but It worked fine. Good Luck
876261
I am on Win7 Professional and also ordered a drive to backup onto. It never worked and I sent it right back to Amazon. I then ordered from them a Buffalo DriveStation Axis 2 TB USB 3.0 Desktop Hard Drive. Installed it with Acronis True Image 2013 as my software and it has been working great for the past 5-6 months. Not sure why the other drive did not work but I had an older Buffalo drive on my last PC and it worked fine under XP. It was too small for this system. That is the reason I went back to them. Hope this might help.