Item just arrived. Does anyone know what the extra piece of hardware wrapped in bubble wrap is for?
758438
I bought my umbrellas so long ago that I don't remember there being an additional piece. What does it look like?
758439
In case you have different sizes of table thru-hole openings. The extra piece is to use to properly fit the pole going through the table.
1062887
Mine came in a small box which included the installation instruction sheet. This in turn was in a large box with bubble wrap.
1644670
Actually I don't know....This one that I bought is still in the box....however, this is my second replacement and the first one did not come with any extra hardware only the canvas cover.I see the other posts doesn't seem to be any agreement.
1012968
It was wrapped in bubble wrap with the other 3 I ordered for gifts and then in an amazon box. Everybody I gave one to loves it, as do I.
157566
mine was in a box twice as big as it needed to be. little bubble wrap. was flopping around in box. with stickers that said caution knife inside. lucky it wasn't stolen
836512
I googled it, and the answers I saw was no. I am pretty sure when I saw it that it was not. I gave it as a gift so I did not install it and have not really seen it other than a quick inspection before wrapping.
1665572
I just received mine, and of course, it was broken in half. I am returning it, and will not be asking for a replacement. I don't understand why the vendor still ships with such limited packaging/bubble wrap, especially with all of the feedback that the customers are giving!
899185
I tossed it. I think it's to keep the plastic cover in place. Likes mold or casing for the casing. Lol
377266
I did not try to find one so not sure. They will check at gate. If concerned about scratches or damage could bubble wrap the metal parts.
72868
All my pieces were included. I would call the company to see if they can send you the hardware. The doors tend to drop from gravity over time, so I would suggest not loading them with too much.
2215811
It was received boxed in original package and bubble wrapped in multiple layers
177506
Wrapped, but other items besides bread like chips or plastic flatware. I have it to make sure a mouse or a roach isn't crawling around on things I eat or eat with.
500655
I don't even have mine fully put together because I didn't receive the hardware. I sent the company an email and they sent a bag of hardware but was still missing the right ones. If I can find some this weekend to fit I'll let you know.
1156136
I would try contacting the company. However, I just looked at mine, and it's just a heavy hollow metal bar, 23" long, and 3/4" wide. It feels like a curtain rod, only heavier. It does have a little prong on each side, but this is not really necessary as it drops quite a ways down into the slot. Personally, I would just duct tape it on if it seemed to come loose. I'd almost bet you could find something that would be that size at Home Depot, or a hardware store, and they maybe could cut it down if necessary. It doesn't have to be hollow either, although the original is. Hope this helps.
690460
Hi KentYes that is correct. I assume that is to protect the unit from getting scratched/damaged during shipment
371532
This is not the item I bought. I am sorry I can't help. This looks more like a towel bar. Maybe you can find the one I bought. It did screw in. Better security I say.
597875
There should be a big plastic bag with all the screws taped to a piece of wood as I recall. If it's not there you should have them swap it out or send the bag