When removing lid, so much steam it fills up my entire kitchen. No water in the drip cup? What are we doing wrong?
746859
Hi there, if you don't want to steam up your room, let the cooker sit for at least 30 minutes to totally depressurize or release the pressure outside. Your food is cooked at a high pressure so that's what happens. The drip cup collects condensation from the lid, if you immediately open the lid and release all the steam into your room, that's where your moisture went. You can try using your oven vent to collect all that steam you release if you are pressed for time. Hope that helps.
746860
I do not know the answer, if you are giving cooker proper time to release steam via the top valve or just opening it after timer sounds. You might need to contact the manufacturer.
746861
It sounds as if the top valve isn't functioning properly, but I don't think it would cook at all if this was the case. You'd get an error message. Make sure the seal is seated properly and the valve is venting. I sometimes have to manually lift it. Also, try and not overfill the cooker. If there was a great deal of pressure and steam left in the cooker, it would be difficult to open. Try giving it more time to naturally release or turn the valve to exhaust to quick release. I contacted West Bend with a question and found them very helpful. That may be a question only they can answer. I certainly enjoy my cooker and hope you solve your problem. It's a real time saver. It sounds as if the top valve isn't functioning properly, but I don't think it would cook at all if this was the case. You'd get an error message. Make sure the seal is seated properly and the valve is venting. I sometimes have to manually lift it. Also, try and not overfill the cooker. If there was a great deal of pressure and steam left in the cooker, it would be difficult to open. Try giving it more time to naturally release or turn the valve to exhaust to quick release. I contacted West Bend with a question and found them very helpful. That may be a question only they can answer. I... » Read More It sounds as if the top valve isn't functioning properly, but I don't think it would cook at all if this was the case. You'd get an error message. Make sure the seal is seated properly and the valve is venting. I sometimes have to manually lift it. Also, try and not overfill the cooker. If there was a great deal of pressure and steam left in the cooker, it would be difficult to open. Try giving it more time to naturally release or turn the valve to exhaust to quick release. I contacted West Bend with a question and found them very helpful. That may be a question only they can answer. I certainly enjoy my cooker and hope you solve your problem. It's a real time saver. « Show Less
1849585
Mine has been doing the same thing. I just bought it this week. The floor is soaked underneath. It looks like the steam comes and out and goes right down to the rug, no matter which way I position it. I'm taking it back to target.
355267
Mine does the same thing, I believe it is a defect that these pressure cookers have. I didn't use mine for months after a I bought it so I didn't noticed that it had the defect and decided not to return it, but if I was you I would return it and get a better one, it should not be leaking water or steam through anywhere but the top.
1677591
There may be too much water in the base, empty it out and let it refill, hope this helps!
281704
This is not normal mine has lots of steam coming from it. Make sure the piece that goes over the heating element isn't pluged - just take out and rinse it off. Hope this helps.
1170805
Did you put the fine film of oil on the lid? I originally missed that on my AA. I have only gotten a slight steam leak once or twice, but it seemed to stop when I got up to pressure. Sorry I can't help more.
290056
I had the same problem and I don't know if it was a coincidence or not but after I gave it a good cleaning it stopped. Now maybe you can tell me how to stop it from leaking? It constantly drips and if I don't forget to watch it I end up with water all over my counter.
2149842
Dear Al,Thank you for your inquiry.We recommend to warm up some water on the stove then remove the pot from stove and put the lid on so it can create a suction and reshape it's self.Thank you for allowing us to be of service to you.Sincerely,Tonia D.
2059623
Shawn,All the lids have little nubs on the inside edge so that steam can come out.Hope this helps.Best regards,Davd
1279963
we've had the same issue on rare occassion. I have no idea why it is leaking and we have also checked it, cleaned it, etc. it seems to be more of an issue when it is overly full.
943970
that happened to me. It just means it may have had to much water to begin with (above the curve of the jar). I just emptied out the excess and put it back. Clean hands of course.
1090666
I have this steamer. I do not believe the lid is supposed to fit tight. Even with the built in vent, the steam might cause the unit to built too much pressure and explode............but that's only my opinion.
718361
I never looked at those instructions. I use water that i have boiled to make tea or coffee right out of the drip pot. Sometimes there is a tiny bit of unmixed milk at the bottom of the cup when I finish, but nothing to worry about. I think you can just skip that step.
686424
I normally see quite a bit of steam coming out as it is coming up to pressure then just a little bit as it is cooking throughout the remainder of time. If it is coming through heavy, the lid is probably not on correctly (not locked) or the pressure valve may not be seeded correctly to the "pressure" setting. Hope this helps! :)
689653
The coffee grounds must be wiped away from the edges of the cup holding them-otherwise a seal won't be made between the top & bottom. Also, do not pack the coffee -- it won't allow the stream to penetrate & will cause the pressure to build , causing the leaking & pressure valve to steam outward. Also, make sure you use espresso grind only. Important: make sure the top & bottom are tightly screwed together. That will also let the steam leak between the pieces. Press down the top button, if you put milk in for cappuccino. This isn't a fast process, but it's good. Just keep your instructions nearby for a bit. The coffee grounds must be wiped away from the edges of the cup holding them-otherwise a seal won't be made between the top & bottom. Also, do not pack the coffee -- it won't allow the stream to penetrate & will cause the pressure to build , causing the leaking & pressure valve to steam outward. Also, make sure you use espresso grind only. Important: make sure the top & bottom are tightly screwed together. That will also let the steam leak between the pieces. Press down the top button, if you put milk in for cappuccino. This isn't a fast process, but it's good. Just keep your instructions... » Read More The coffee grounds must be wiped away from the edges of the cup holding them-otherwise a seal won't be made between the top & bottom. Also, do not pack the coffee -- it won't allow the stream to penetrate & will cause the pressure to build , causing the leaking & pressure valve to steam outward. Also, make sure you use espresso grind only. Important: make sure the top & bottom are tightly screwed together. That will also let the steam leak between the pieces. Press down the top button, if you put milk in for cappuccino. This isn't a fast process, but it's good. Just keep your instructions nearby for a bit. « Show Less
1849588
Irfan- I have been using this type of steamer for years and have never had this 'wet area' problem that you're having. depending on how long you have had the unit, I would take it back to where you purchased it (hopefully you still have the receipt?) as defective and exchange it for another. Hopefully you won't have the same problem. Sorry I couldn't be more helpful. Good luck
209747
Not really sure, but maybe there is too much of a vacuum. Try popping the sipper seal a few times and then screwing off the lid.