paper jams: I was doing a bunch of copies and i had to change the paper i made sure i got it lined up right and will pull the paper so far and it acts like it jams and i checked and there's nothing in the way and this is the three printer i have gotten...
753752
yeah, sadly it happens to me to often, more than 50% of the time the paper won't load all the way into the printer, thus the printer recognize it as paper-jam, and it has been two months since i've bought it, so guess there is no returning this purchase, lexmark are great at software problem solving for windows7, but i doubt they will replace it since this is not a manufacturing error, but bad-design PERIOD
418890
Not sure if this will help but....after removing jammed paper be sure to look in the back side(after removing cover) to be certain all existing paper has been removed. We had a similar issue after about a thousand sheets and it turned out that a piece of paper was jammed and wrapped around the feed roller.
476096
I just performed a test to see how it will do. I loaded 5 sheets of heavyweight card stock in the tray. The first one fed and printed fine, the rest jammed. I tried a couple times with no success. It will feed a single sheet at a time through the front feed (what I call the envelope feeder), but it is not reliable at feeding a stack of heavyweight card stock. EDIT******** Well, I'll be darned. Looks like I just need to do a little more reading. I tried what Stephen suggested, (Setting the paper to thick) and it worked fine. My apologies, it works with card stock. Ry I just performed a test to see how it will do. I loaded 5 sheets of heavyweight card stock in the tray. The first one fed and printed fine, the rest jammed. I tried a couple times with no success. It will feed a single sheet at a time through the front feed (what I call the envelope feeder), but it is not reliable at feeding a stack of heavyweight card stock. EDIT******** Well, I'll be darned. Looks like I just need to do a little more reading. I tried what Stephen suggested, (Setting the paper to thick) and it worked fine. My apologies, it works with card stock. Ry
196575
I've had this printer for maybe a year, and I've only had two or three jams, usually if I've been printing a lot of graphics-heavy stuff without giving the machine a rest. It overheats and the paper seems to stick. I find if I let it cool down and pull out the offending paper wreckage, I can continue without incident. I realize this may not be really helpful to you but it's what my experience has been. I find it interesting how many totally divergent experiences people have had with this machine.
1387894
Your manual should tell you how to clear the paper jam. You open the printer to where the printheads are. You can move the printheads to one side or the other and be able to pick out the paper. Don't forget to open the rear door also, it will make it easier to remove the paper with less stress on the paper. Hope this helps.
1271100
I have had very occasional paper jams that are VERY easily resolved by easy access to the rear ( there is a built in visual direction via the touch screen: also for ink changes etc.) P.aper feed itself has not been a problem for me except if I try to use really wrinkled paper. much better than another brand and another HP 7960 color printer I had before.
555922
I am not an expert but I had a bad paper jam and I ended up almost taking the whole printer apart. I figured if I broke it and had to get a new one it would be cheaper than calling a computer tech over to fix it. Not sure if the help job aid will help - if you can access it it should give you instructions on how to get the paper out. Good luck.
1384982
I had a similar problem, and discovered a tiny piece of paper blocking the paper entry slot. I was able to remove it by passing through the paper entry site a very thin piece of plastic sheeting back and forth through every area of the entry slot to push out, what I then discovered was the tiny piece of paper that was 'jamming' the 'roller from revolving and grabbing a sheet to print. It corrected the problem and my printing began again.
1623820
Hi Cathy, I didn't have this exact problem with the printer but here is how I have fixed the problem in the past. It is usually from a dry atmosphere. Try buying a smoother higher quality paper. You can keep the paper in an area where the air is more moist and this may help. The other remedy is to take a sheet of Bounce and tape it (all four side) to the bottom of the paper drawer and if you open the back find an area on the door and tape a sheet there. Hope this works for you.Jeff
902647
I have only had my shredder for a short time so I haven't had to deal with a jam so far. Sorry to hear you are having problems. Hope you get the help you need!
636201
yes , the same thing happens to me. This printer is a piece of trash. looking for a new printer. Won't be a HP
1127535
I never hade that problem!! The problem I have had is the printer will not grab the paper I have to feed it the paper.
1152422
I wish I could help you. It is not a good printer, I have other problems. I wish I had returned it.
1073862
As much as I would like to help, I'm afraid there is not much advise I can offer. If you have the device on the rear of your printer that permits printing on two sides of the paper, I suggest removing it and looking for any paper stuck in the device or up in the printer itself. Be sure the reversing device is reinstalled ind latched well.There is not much more that I can suggest.Bob
1384980
My PIXMA was was also displaying a "Remove Paper Jam" message that I couldn't fix, because I couldn't find the jam. I turned the printer upside down and banged on it pretty force ably with an open hand for about 30 seconds, flipped the printer right-side up and it began working again.
256820
Make sure the printer is ON!! That was my problem also...I just changed mine for the first time....
124251
I wish I did. That honestly sounds like a mechanical issue, have you had any paper jams, and if so are you sure all the junk paper is cleaned out? Just a random thought. I haven't had any noise issues with mine.