Amazon Not Selling TCL TVs Anymore? I noticed today 3/11/12 that the TCL TV is not being sold by Amazon. I wonder why!
746362
I purchased one through Amazon-----the unit did not work. I spent quite a long time waiting for the TCL customer support to answer the phone. The voice on the other end was difficult to understand----she eventually got all my information then gave me a number to the "higher" customer support. All I got was a recording for nearly an hour, then a female voice stating she was currently out of the office. I left a brief message,then tried the "higher" customer support number again. After a nother hour of recording, the phone clicked off. I have made arrangements via Amazon to return the set. I purchased one through Amazon-----the unit did not work. I spent quite a long time waiting for the TCL customer support to answer the phone. The voice on the other end was difficult to understand----she eventually got all my information then gave me a number to the "higher" customer support. All I got was a recording for nearly an hour, then a female voice stating she was currently out of the office. I left a brief message,then tried the "higher" customer support number again. After a nother hour of recording, the phone clicked off. I have made arrangements via... » Read More I purchased one through Amazon-----the unit did not work. I spent quite a long time waiting for the TCL customer support to answer the phone. The voice on the other end was difficult to understand----she eventually got all my information then gave me a number to the "higher" customer support. All I got was a recording for nearly an hour, then a female voice stating she was currently out of the office. I left a brief message,then tried the "higher" customer support number again. After a nother hour of recording, the phone clicked off. I have made arrangements via Amazon to return the set. « Show Less
746363
If you look at the other boards and reviews you may see the reasons. I had to return and replace sets that were DOA and the CSR department for TCL is overseas and their support network is very poor from what I've read. Amazon is very good about replacing a set in the first 30-45 days and I imagine that quite a few customers returned and replaced sets they had any problems with rather than to deal with TCL customer service. Since Amazon picks up the freight both ways it probably was just not worth it.
746364
All I can say is "watch your back" on this deal! I have been lucky so far & my set is OK & I see buy other reviews there is a problem with the so called 2 year warrenty! Very poor customer service! I also see Amazon is playing games today with the prices & vendors.
746365
I found this interesting. I didn't expect the price to stay below 400 for long. It would seem to be due to the number of returns and poor customer service, though I haven't had to experience any of those myself. Large package, expensive to ship, a business is about making money and cutting costs. The popularity of an item doesn't matter. Perhaps TCL raised the price of the set themselves and Amazon decided the item was too risky and expensive in the end to keep. I sure would not pay $449.00 for this set now as listed by a seller. (3/29/2012), but then that is because I have one I bought for $329.99. My option at the time was to pay more than 400 for a Samsung, my second choice. I found this interesting. I didn't expect the price to stay below 400 for long. It would seem to be due to the number of returns and poor customer service, though I haven't had to experience any of those myself. Large package, expensive to ship, a business is about making money and cutting costs. The popularity of an item doesn't matter. Perhaps TCL raised the price of the set themselves and Amazon decided the item was too risky and expensive in the end to keep. I sure would not pay $449.00 for this set now as listed by a seller. (3/29/2012), but then that is because I have one I bought for... » Read More I found this interesting. I didn't expect the price to stay below 400 for long. It would seem to be due to the number of returns and poor customer service, though I haven't had to experience any of those myself. Large package, expensive to ship, a business is about making money and cutting costs. The popularity of an item doesn't matter. Perhaps TCL raised the price of the set themselves and Amazon decided the item was too risky and expensive in the end to keep. I sure would not pay $449.00 for this set now as listed by a seller. (3/29/2012), but then that is because I have one I bought for $329.99. My option at the time was to pay more than 400 for a Samsung, my second choice. « Show Less
746366
Im pissed about it I was waiting for my next paycheck and I was going to pick it up. Guess thats out of the question now.
1345464
This TV is not yet released. Vizio appeared to have released it and my local Costco received 10, but when I went to purchase last weekend (May 12), I was told they have a defect and were being sent back to Vizio. This TV has been removed from the Costco web site and the Vizio web site, which had shown the TV as "Now Available" went to "Out of Stock" yesterday and is back to "Coming Soon" (May 17). So we are on hold waiting for this tv. It appears to be nearly the same as the SR version but with twice the contrast ratio (10M to 1 vs 5M to 1). I do hope that Vizio adds a browser to the online apps. Costco had this listed for $1299+ $49 shipping when it was on their web site. I was told that the "in-warehouse" price would be $1249, and Costco doubles the warranty to 2 years.
1998819
I haven't tried Amazon, but suddenly my ability to get Netflix, Youtube, Facebook, etc. has disappeared. I have talked with Netflix & with my internet provider...they concluded it's the tv. I've seen the problem in online forums. They say to reset the tv back to factory settings. But I'm going to call Vizio & see if they can walk me through it.
1911302
hot did you get that deal from US-Appliances? I am also tired of waiting for amazon to get this TV in stock. Oh well, I would rather get from Amazon. I will wait few more days and see what shall happen
6463
Hello George. Talked to Sony customer service three times today. Gave them Model & Serial numbers of our Vega Triniton. They confirmed it was a projector TV that entitled people to a free tv with free shipping. Our TV was not a projection TV. Suppose yours was? Anyway, the TV is at the curb for the City to pick up on Wednesday. Sony and I are no longer going to do business, but that's OK. Thanks for all your help.
239577
i"ve been planning on getting this one but was just waiting for another coupon. As far as my research goes, there is nothing wrong with this TV. The buzzing sound some people report doesn't seem to be a major issue or at least it's a fixable one. I think what's going on is Amazon screwed up something and enough people complained so they pulled it until they can get to the bottom of the matter. I tried contacting Amazon to ask if there was a chance it might be available before the coupon expires today, and all I got was the same vague "Item under review" reply. The way I see it, they should extend the coupon for this one till the TV is available again since it's because of their screw-up that we can't buy it.
951635
I think all of the items increased price in the Amazon. I compared the price in a week ago on the samsung TV. They increased while the other dealer not increase the price.
1032873
No idea. I talked with customer support and they said they didn't know when or if it would be back in stock.It would suck not getting the deal, but after the deal deadline, I'd still be happy with just the TV from another seller. I'd just keep checking back every day.
2044864
FYI-Amazon has dropped the return restrictions on 27" TVs. All TV's now fall under their general return policies. I spent 20 minutes on the phone with them yesterday to make sure that was the case because I saw reviews with this frustration but couldn't find anything about it on their returns policy. I have printed out all the applicable return policy pages to I have those just in case I need them.
1536525
The price now is still set fairly high but keep in mind that amazon does like to set prices low for a day or two and then raise them on the fly. Once these sell out which they will the price will probably go up once this happens, it wont be the MSRP price but I beleive it will be a tad bit higher than what it is now. I just bought mine for $2849 I beleive it will be superior to the 55C7000 which had some back lighting issues (which everyone already knows about) so I would encourage those on the fence to go ahead and grab one, because this price is "reasonable" for this kinda Tv.
1954080
i am in the same boat as you. this tv looks awesome but now it is not available. did they make a new model? if so, where can you get it?
120373
You are right about the 4665 price fluctuations. I got it from Electronics Express (through Amazon) for $1950 + shipping, problem is they are out of stock. It's been 3 1/2 weeks since my order. Normally I'd cancel and go through someone else, but I now can't find the tv in stock for any less than $2450! I'm not willing to pay an extra $400, so continue to wait for EE to get a new shipment in.
16522
I am looking to buy this tv as well. Bestbuy has it for the same price. + tax of course. i hear alot about a buzz. that is why i am thinking best buy might be the way to go just in case of a return.
2226253
Yes, I realize this... I saw the price back in mid July as well but didn't order it then because I wasn't ready yet. I'm wondering if the price will every go back down to that... and my guess is that it's not likely... I see it from $1900ish area. I think it's too popular of a TV for them to drop the price now.
1560576
I just did the same thing. I bought a TV from Amazon at the best price (this morning 01-18-09) and now Onecall has the best price (same day but evening time)The price only went down $30, but hey $30 is $30 and I thought I heard that amazon has price matching through 30 days.Help us!
2150727
For me it's real hard to shop apples to apples for anything. I do feel that this TV is the best bang for my dollar. Why was it discontinued?
430736
Interesting comments. If the wiki article is right, TCL isn't such a "no name" brand after all - I live in the midwest and I have heard of RCA. They were a lot bigger in the days when tube tv's were really big, they sorta got quiet in the LCD/plasma revolution. But anyway, if TCL == RCA, I might end up choosing this TV. Target & BB have a Samsung this size on Black Fri for 328$, and it looks like Toshibas and Samsungs this size in general are the deal at 320ish this year - an extra fifty bucks off for the TCL is almost enough for a bluray player to go with it on Black Fri (yep, really). =) Interesting comments. If the wiki article is right, TCL isn't such a "no name" brand after all - I live in the midwest and I have heard of RCA. They were a lot bigger in the days when tube tv's were really big, they sorta got quiet in the LCD/plasma revolution. But anyway, if TCL == RCA, I might end up choosing this TV. Target & BB have a Samsung this size on Black Fri for 328$, and it looks like Toshibas and Samsungs this size in general are the deal at 320ish this year - an extra fifty bucks off for the TCL is almost enough for a bluray player to go with it on Black Fri (yep,... » Read More Interesting comments. If the wiki article is right, TCL isn't such a "no name" brand after all - I live in the midwest and I have heard of RCA. They were a lot bigger in the days when tube tv's were really big, they sorta got quiet in the LCD/plasma revolution. But anyway, if TCL == RCA, I might end up choosing this TV. Target & BB have a Samsung this size on Black Fri for 328$, and it looks like Toshibas and Samsungs this size in general are the deal at 320ish this year - an extra fifty bucks off for the TCL is almost enough for a bluray player to go with it on Black Fri (yep, really). =) « Show Less