I bought one a week ago and its not charging anymore. Can it be damage that fast? what can i do?
767619
my one didn`t have that broblem, i bought one months ago, frist time when u charge, you had to charge over 8hr.
767620
Very little in there that can be damaged, unless you dropped it. Try placing both thumbs on the sides of the wedge on the bottom, and press gently downwards. The contact points may have come loose from pulling the phone outta the case.
767621
hi i bougth one too but as soon as i got it i try to charged it, it charged but when i tryied on my phone it didn't work, i pluged it again for 24 hours put it back on my phone didn't work either and when i was just about to trew it away i discovered that the on button has to be press until it start charging the phone, besides when you chaged and unplug it, you have to be sure it's off otherwise you waste your charge and time. im from colombia south america living there, so i hope i was useful and hope it ll work for you, best wishes
767622
I actually bought 2. One for my daughter and one for myself. No problems with either one.
1593808
You might need to replace it. Mine charged no problem. and I haven't had to recharge it in over a month. Yours may have a faulty battery.
287525
It's a slow charge so it may take a while, try leaving it for 2 hours then see if the problem exists . If it still don't charge then send it back you may have a defect .I just got may replacement.
1232746
I have had no problem with mine charging. Perhaps you have a defective unit. Mine is now around three months old. Good luck, Earl
683433
I would recommend you contact the seller. They are really quick at replying. Great battery but I followed the charging instructions to a tee.
991680
Sorry you had such a bad experience. Mine works very well. If it is not the charger, perhaps you could send it back. Good Luck.
1383212
Mine was working great after few hours charging. After a year and half, it did not charge like yours. I used to buy used one and used every week, so I gues it died. I used for long and good. But if it is new, then you need refund it
2197715
I would first try and contact seller to see if they will send you a new charger. If they do not try the manufacturer they should send a new charger since under warranty.
209878
Its either that the charging cable is messed up or the charging connector of the case itself is damage/tampered-some. Im not too sure upon how to fix it.
1262944
I bought mine almost 1 year ago and it still works great, the charge lasts forever. You must of got a defective one, I would return it for another one.
1605813
You may have a faulty device. I have had mine for about 7 months and still works great. I've never had issues with it not charging, and always lasts quite a while. Reach out to Amazon or the seller for a replacement. Best of luck!
1727691
No, I think you might have gotten a bad one. Mine has no problem charging and holding a charge for about 2 hours.
1791421
I don't know. I've been using it for over 6 months without a problem. If yours isnt charging after 5 times, there might be something defective and you should get a replacement from the seller.
1320614
Sounds like the battery pack is no good! Did you try contacting the seller? Or try using another cable to charge it and see if that works.
1958672
Hi, I am having the same problem with mine. I am sure these are defective items that are being resold. I have to shut it down, power cord in, turn it back on and then manipulate the cord just so. Sometimes it takes a few tries. When if starts to charge, I leave if alone, because it will stop even if lightly tapped. The charge doesn't last very long though. Very disappointed. I should have returned it when I got it.
906931
Could be a lot of things. Most likely, if you have the original charger, it can not be working properly as well. Replace it with one that has a good rating.
2168087
Its not worth the purchase I had one that went bad because of battery not holding its charge , so I got a replacement and again battery did not last only 1 week . My advise to you would be send it back and get a refund.