To Sadie: Are you saying the lightning cable won't fit through the corresponding hole in the case without removing the case (or part of it) first?
759874
I purchased one of these gel cases for my iPod Touch (5th generation). I had no trouble with the lightning connector. I did have a problem with the earphone plug. Because I was using non-Apple earbuds, the connector plug was slightly too large for the hole, so I ended up using a Dremel tool to grind a slightly--1/16th inch--wider opening. After that, all my various earphone connectors worked fine. Otherwise, the case is well-designed--tough, slim, with a nice little ridge around the front to give some protection to the screen should the Touch fall face-down on a flat surface. (In other words, if it falls face down into gravel, with uneven points sticking up out of the ground, your iTouch screen could very well be scratched or cracked. But it it falls on a flat surface, the ridge around the screen will cushion the fall and prevent the screen from striking the floor directly.)
759875
The lightning cable will fit through the corresponding hole. However, if you use the 30 to 8 pin adapter on older cables, you will have to lift the lower portion of the case for the adapter to fit. Overall, I love the case. It clearly shows the color on the back and it adds good protection without a lot of bulk.
1042060
@ K.R. Marlo - Couldn't agree more. A little common sense would really help these designers. I know it's difficult to anticipate all of the different cases, thickness, etc but there is no way I'd ever buy this product if I have to take my iPhone out of it's case every time I use it or not have my iPhone in a case at all. Sigh...the search goes on.
559391
No, I have a 5c with a Fre case, and the plastic base of the lightning jack is too fat to fit into the hole. (I'm not sure if maybe other cases on other model phones are different?) Find a jack that is more slender, just like the apple cable.
1435577
Oh ouh, so, you did something wrong, or the case have some problem (I'm not surprised!). It should get off easily!
1399531
Hmmmm.. I'm not sure why that is happening. Sounds like an issue with the iPad and not the case. The materials do not make contact with the power buttons. I hope it gets fixed.
1932651
Yes. Buy a larger cable. My original one does not fit into the case because that's where the battery is. I recommend this case and a larger cord
2050290
With other ballistic cases I own with apple products, they do not connect into all of the dock stations I come across in the multitude of hotels where I stay.Just use the conventional cable, I am starting to look for a male/female extension cord to solve that issue
507340
The lightning connector is bigger than the original Apple design for increased durability. Mostly likely it will not fit the lifeproof case.
845289
Hi. Not completely cure...depends on the dock. I have an 'iluv' dock and am unable to use it with the case as the bottom of the case extends downward, preventing the pins on the dock from being able to enter the device. This problem will probably occur on other docks, but you won't know for sure unless you try it.
342613
I have tech armor case. And i need to take the case off. Don't have to do that with Apple cables.
249418
when you put the case on the phone, there is only a USB connector that can be used. That usb charges both phone and case. No need to lightning cable, actually you cant even use it.
1640325
Just checked with my daughter and she has never docked it. But I inspected the case and it is pretty thick around the edges so I am assuming that you may not be able dock the device. The cutout for the lightning plug is fairly large so it may work
1517534
One end of the cable has a small loop on it and the other has the lock part. You wrap the locking end around any type of secure object (post, unmovable table leg, etc., and then thread it through the small loop and then lock it onto the case. Just about any type of object that can't be carried off and will enclose a section of the cable so it can't be removed without unlocking it, will work - you are just limited by the size of the object. I think the cable length is about 3 feet? It should be in the description. This means the larger the object you wrap it around the less play you have on the other end of the cable when you are trying to use your Ipad.
21623
The place on the phone or ipad where the cable goes is not covered by this. The parts that hold them are on the sides.
681396
Yes. Other tip is if you have trouble connecting the lightning connector on the phone to the unit, check to see if phone case is getting in the way. Some of the plastic cases are too thick.
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Diane, You could put something over the pink case; cannot see how you could successfully remove it!Barbara
1111568
If you still don't have any luck, I can try to post a video this weekend of how to lock it in. It's really a secure case in that respect. I've dropped my ipad so many times and it remains securely in the case. Let me know if you think a video would help or if you've just moved on entirely :-)