Pilot delivery I recently ordered this tv and it is being shipped by pilot. I read some complaints about this carrier in some other people's reviews and was just wondering if anyone else has had problems with them. Is this something I should worry about? My tv is supposed to be here in 2 days on my girlfriends last day off for the week. If it doesnt come on time it will be difficult to set a delivery time as we both work. Also if they only have one person delivering it it will be hell for them because we live upstairs. Is this something I should contact pilot about prior to receiving the package? Pilot delivery I recently ordered this tv and it is being shipped by pilot. I read some complaints about this carrier in some other people's reviews and was just wondering if anyone else has... » Read More Pilot delivery I recently ordered this tv and it is being shipped by pilot. I read some complaints about this carrier in some other people's reviews and was just wondering if anyone else has had problems with them. Is this something I should worry about? My tv is supposed to be here in 2 days on my girlfriends last day off for the week. If it doesnt come on time it will be difficult to set a delivery time as we both work. Also if they only have one person delivering it it will be hell for them because we live upstairs. Is this something I should contact pilot about prior to receiving the package? « Show Less
771761
Nicholas, On the set up all they are suppose to do is deliver take out of box, plug it in to the wall and turn it on to make sure it works then take box and packing away. Now, will that happen? No probably not. But that is the extent of what is "set-up". If anything needs to be put together like the stand that is up to you. They have a sheet you sing off on for all this but you might not see it. Then again my guy forgot and left his behind.Oh I'm on the east coast BTW. But yeah pilot isnt very good. BTW that plus dragging the tv behind him and mud being tracked in the house is a good experience from pilot at least from what I read LOL. Nicholas, On the set up all they are suppose to do is deliver take out of box, plug it in to the wall and turn it on to make sure it works then take box and packing away. Now, will that happen? No probably not. But that is the extent of what is "set-up". If anything needs to be put together like the stand that is up to you. They have a sheet you sing off on for all this but you might not see it. Then again my guy forgot and left his behind.Oh I'm on the east coast BTW. But yeah pilot isnt very good. BTW that plus dragging the tv behind him and mud being... » Read More Nicholas, On the set up all they are suppose to do is deliver take out of box, plug it in to the wall and turn it on to make sure it works then take box and packing away. Now, will that happen? No probably not. But that is the extent of what is "set-up". If anything needs to be put together like the stand that is up to you. They have a sheet you sing off on for all this but you might not see it. Then again my guy forgot and left his behind.Oh I'm on the east coast BTW. But yeah pilot isnt very good. BTW that plus dragging the tv behind him and mud being tracked in the house is a good experience from pilot at least from what I read LOL. « Show Less
771762
Sue, did you request set up service? I was told that that was something that was only available by request from Pilot. I live in Washington state.
771763
I would worry. I was supposed to have my TV delivered last Friday. Never came, no call from Pilot or anything. I call every day since then and just found out today that Pilot "does not have the TV", they lost it. They blamed Amazon, Amazon blames Pilot. Long story short I'm not getting a TV as Amazon no longer has any in stock to send me as a replacement.Very upset with both companies. I hope your experience turns out better.
771764
Just got my 65" tv I was so exited. But when the delivery guys left I opened the box and there was a big crack on the screen. They just told me to sign and print my name and left. I was so exited I didn't think of checking before signing. Amazon said they would contact pilot co. to set up a pick up date and I would get a refund. I hope I really do, Or I'm out $894. So mad for not checking.
771765
Avoid Pilot if possible. They lie about delivery dates. Never return calls. I had a delivery date of 12-1,today is 12-11 and I am still waiting.
771766
I actually got my TV with no problems at all. We called them ahead of time instead of waiting for them to contact us though. I have heard that they are much better on the west coast than they are on the east coast.
771767
We just got our TV delivered today (California). Pilot staff were great. Called as soon as they were ready to deliver and set up a time and date that worked for us. They delivered on Saturday, 2 guys on the truck. They brought the TV up 2 flights of steps, unpacked it, set it up on the stand and ensured it was working. Very courteous and efficient. For free shipping it was a more than adequate service!
1138116
I purchased a Sumsung LN-T4641 sold by Amazon on Wednesday after much deliberation. The TV was shipped on Friday via Eagle EGL freight. I plugged the tracking number provided by amazon into the EagleGL website and got an estimated delivery date of of 4/20. The TV was shipped from Harrisburg on Friday 4/13 and is coming to Northern VA. This morning the tracking number showed that it had arrived at Dulles Airport. I called Eagle and they were very nice and arranged an afternoon delivery on Wednesday 4/18, two days before the delivery estimate. So far, so good!
811064
How long did the shipping take? I ask because I ordered the bundle yesterday. Everything said "shipping soon"... the blue ray player now says "shipped", but the TV has changed back to "not yet shipped". Delivery estimate is still 5-8 days due to having to use the free delivery,, estimate is Dec 21-24 and need the TV to be here before christmas. Has anyone been able to change the delivery options and pay for faster delivery?
617094
I had a good experience like the others here with Eagle. Order Placed on the 3rd and the TV's here by the 7th. No problems what so ever
1147780
I ordered the B650 6-12 and recieved it 6-19. CEVA called and made app. with me, they delivered right on time! I'm very happy with the tv and delivery. This is the second HDTV I have ordered from amazon, I'm very happy with amazon.com!
974200
With Pilot I didn't have to do anything. The day before delivery they called me to set up a delivery time. When the set was delivered, Pilot put the set inside, unpacked it and connected the power cables to veryfy that it was in working order and no damages. Can't ask for more than that. Great service.
442062
I ordered mine a few days ago after doing research, blah blah... went to Best Buy who had it for 1299.00 and it was not in stock, cannot be delivered, and on back order until Sept. I had checked Amazon just incase this happen so went home and purchased. I am soo hoping everything receives well. I am having it delivered to my UPS Store, so I will at least have an audience when I unwrap it. I just hope Pilot doesn't baulk at delivering to a box number. @Leonard, sorry to hear of your troubles, for it does seem a gamble to order anything like this from an online retailer and delivery.
120373
You are right about the 4665 price fluctuations. I got it from Electronics Express (through Amazon) for $1950 + shipping, problem is they are out of stock. It's been 3 1/2 weeks since my order. Normally I'd cancel and go through someone else, but I now can't find the tv in stock for any less than $2450! I'm not willing to pay an extra $400, so continue to wait for EE to get a new shipment in.
1051257
Bought a 32" Vizio from Amazon had NO issues with delivery. Amazon is the only way to go in my opinion. Also ordered a blu ray player no delivery issues.
376361
Even though these comments seem to be favorable to CEVA, I have had some big issues. I ordered a TV on July 27. On Aug 3rd, 4 days after scheduled delivery I find out the package has been "misplaced" and I will need to reorder. Well after about 2 hours on the phone between CEVA and Amazon I finally got the package rescheduled for delivery. Today is the 14th, the scheduled day of the re-delivery, and no TV. Now the weekend is coming and CEVA's contact hours are between 8-5 Mon-Fri. CST. I am about to my last straw with CEVA. This will be the last large purchase I make on Amazon...
974198
What was window of time for the delivery? I am waiting for them to deliver a TV and they are asking me to wait at home for 5 hours during the weekday business hours. Not only that they informed me that they do not give a call to inform me that they on their way within an hour of the actual delivery time. The Pilot delivery window is worse than cable company appointments.
1754809
Same as G Nerd Boy G.I ordered on the 12th I believe, and I received notification it shipped on the 15th. It just left my local UPS hub, but does not say out for delivery... confuses me since it's a Saturday but it has no reason to be on a truck right now.The scheduled delivery date is the 18th -- I'll keep you guys updated =)
166880
My Pilot delivery guys insisted on opening the box and taking the TV out to make sure it was in good shape. I would have asked for it if they hadn't offered first. I can't believe they left your house without being sure.For the future, NEVER accept delivery of anything until you have inspected it for damages. Anything!
962922
I'm in a similar situation friendlyherb. I don't have/want cable. The tv I now have is a relatively new Samsung analog tv (with separate antenna on top).I ordered the DTV converter box for the coupon several weeks ago(my reciept stated it would be in mailed out 1-2-09 and should arrive in nlt 10 days). So far I have not recieved the 2 ordered through the mails (stolen in the mails or never sent).bottomline: I'll take my chances with the converter box with/without a coupon, then go from there. I'll wait to see how all this analog-to-digital nonsense plays out first. If i go without a tv in the interim so be it. Probably better for my mental health anyway. I'm in a similar situation friendlyherb. I don't have/want cable. The tv I now have is a relatively new Samsung analog tv (with separate antenna on top).I ordered the DTV converter box for the coupon several weeks ago(my reciept stated it would be in mailed out 1-2-09 and should arrive in nlt 10 days). So far I have not recieved the 2 ordered through the mails (stolen in the mails or never sent).bottomline: I'll take my chances with the converter box with/without a coupon, then go from there. I'll wait to see how all this analog-to-digital nonsense plays out first.... » Read More I'm in a similar situation friendlyherb. I don't have/want cable. The tv I now have is a relatively new Samsung analog tv (with separate antenna on top).I ordered the DTV converter box for the coupon several weeks ago(my reciept stated it would be in mailed out 1-2-09 and should arrive in nlt 10 days). So far I have not recieved the 2 ordered through the mails (stolen in the mails or never sent).bottomline: I'll take my chances with the converter box with/without a coupon, then go from there. I'll wait to see how all this analog-to-digital nonsense plays out first. If i go without a tv in the interim so be it. Probably better for my mental health anyway. « Show Less
1169907
Top Hat, I'm having the same experience you did. My HDTV was supposed to be delivered tomorrow. Even tho the Amazon product page says the item will be delivered via White Glove, the trucking company said it will not. I've spent the past 90 minutes on the phone, being passed from Adorama (the seller) to Amazon to the trucking company back to Adorama back to Amazon back to the trucking company. It turns out that the product page is misleading. It's only when you buy your TV from Amazon.com that you can get the WG service. BUT, here's the tricky part. You can't just add the item to your cart and go through checkout. You have to click on the list that says "18 New and Used," or whatever the number is. Then you have to SELECT amazon.com as the seller. Isn't it nice that this isn't mentioned ANYWHERE on the product page? I couldn't find anything in the Help section, either. So, I've cancelled my order with Adorama so I can place the order directly from Amazon.com, thus making sure I get the White Glove service. What a PIA!!!
974203
I am very pleased with Pilot shipping. I ordered the tv from Amazon on Sunday. Pilot called me Monday evening to set up a time and told me they could deliver it the very next day. They set up a window between 11:30 and 3:30. They arrived almost exactly at 3:00, unboxed and set everything up, let me verify that everything worked, and were gone by 3:10. Excellent service!
1880509
I found out the tv is still under warranty through Am Exp. They told me to have a technician come to give an estimate. I called Geek Squad and when he came out he told my husband it was still under warranty and never charged us the $150 diagnostic fee (Great, I'm not complaining!). So he said the panel is bad and ordered a new one. (He said that it was possible we might get a new tv if they no longer had the panels.) He is coming next week to install it. I advise anyone with this problem to ask your credit card company if they offer an extended warranty on it if you purchased it with a credit card as I did with Am Express. I found out the tv is still under warranty through Am Exp. They told me to have a technician come to give an estimate. I called Geek Squad and when he came out he told my husband it was still under warranty and never charged us the $150 diagnostic fee (Great, I'm not complaining!). So he said the panel is bad and ordered a new one. (He said that it was possible we might get a new tv if they no longer had the panels.) He is coming next week to install it. I advise anyone with this problem to ask your credit card company if they offer an extended warranty on it if you purchased it with a... » Read More I found out the tv is still under warranty through Am Exp. They told me to have a technician come to give an estimate. I called Geek Squad and when he came out he told my husband it was still under warranty and never charged us the $150 diagnostic fee (Great, I'm not complaining!). So he said the panel is bad and ordered a new one. (He said that it was possible we might get a new tv if they no longer had the panels.) He is coming next week to install it. I advise anyone with this problem to ask your credit card company if they offer an extended warranty on it if you purchased it with a credit card as I did with Am Express. « Show Less