i cannot remove/unscrew the old mop to place a new It is apparently stuck. refill. any suggestions?
776311
I'm not sure if we've had that issue with these mops, but other similar mops we've used in the past have gotten rusty. Maybe put some CLR on it to loosen any rust?
1225368
Try taking out the set of screws that hold the bladder in place and checking to see if the bladder is twisted. This is a new design of this mop that allows for a bladder replacement but sometimes if the cap is twisted on to tight it will twist the solution bladder. If this is the problem just untwist and reassemble.. If you are using the external tank to fill the mop than you have air lock..
43346
Yes, I have the same problem. Could not use it till it's empty. Works well for cleaning though.
2150474
I had the same problem when I first started using mine. The secret of keeping mop together is where you hold the mop. YOu must hold it on the little sliding plastic piece in the middle of the mop handle, so as not to unscrew it.
1180315
Amanda, if you're using tap water then I can likely solve your little problem. And believe it not, it's little! Remove the mop head at the neck, where it joins the body. There in the neck you will find a small pinhole that sends the steam to the mop head. What happens is that tiny pinhole gets clogged with mineral residue, calcium, etc and steam can't get out. The fix is to UNPLUG THE DEVICE AND LET IT COOL OFF! Then straighten out a small paper clip, slide it up into the little pinhole, and run it in and out a couple of times to remove the deposits. I keep a straightened out paper clip in my cabinet for just this very purpose. Plug the device back in and see if that doesn't fix the lack of steam. If it does, keep the paper clip handy for future clogs. If it doesn't, well, that means a call to Shark Customer Service. They are the ones who told me how to do this :). Good luck!
1918737
Try to lightly hold the handle but allow it to spin with the mop instead of holding the handle still. Should help with that.
323383
push down on the green button while pulling the top of the clear plastic container; it is a little tight but should release. there is a black plug on the bottom you remove in order to refill.
816647
It's not easy. Brace the mop handle with your feet and pull the old mop head out. You can then spot the track into which you shove the new mop head. It also takes a little horsepower.
1664558
I had a hard time with that too! My wife figured it out. To remove the "clear" part from the "not-clear" part, look along the attachments that are connected when you press the bottom release button. The part located at the border of the "clear" and "not-clear" part can be pressed. Press this in, pull and (here is the step I could not figure out and did not want to force for fear of breaking it) lower the clear container a little bit and pull in the opposite direction on the opposite side to release the one additional clip. I have not yet done this myself. My wife did it, and washed it, and now we are waiting for it to dry. Seems pretty sturdy though, you seem to be able to pull it a little more than I thought would be reasonable. This post was from a year ago. but hopefully this can help someone (I am betting A Happy Mom has figured it out by now).
323385
I contacted Casabella and said my bottle would not eject when I pushed the green tab. They sent me a new mop.
1849620
Mine is sometimes hard to push. Holding the handle at a lower angle to push it helps. Putting a new cleaner clothe (or whatever they call it) on helps also. I don't find it a big problem. I guess I have strong arms. I like my mop. Hope this helps.
1721297
What is the refill number for the "Mr. Clean 446922"...Very confusing...and is it the whole mop head or just a new sponge?
1553006
I was going to try to knock it off with a hammer, and if I couldn't then I am going to return it. But all the comments say you can't get it off?I don't get the people answering a question about the scrub brush with an answer about the sponge mop head. They are 2 different things with 2 different names. Sorry, I know everyone is trying to be helpful.
873367
I had the same problem with an older model. While it fit the newer model better, I found that the second or third wring out popped the plastic tie that held the mop head together. Recently I tossed the whole batch in a charity bin. Very disappointed in the product. Loved the original, but the replacements just did t do the job.
143198
I actually purchased this item in error....I didn't know it was a refill (the picture had shown a whole mop). It was not cost effective to return it, so I adapted it to another mop that I had. Hope that helps.
2213183
I purchased several mops because of the replacement problem. The mop head that is pictured here is for model #27. You need (I think) the type S refill. The model number on the package is #0442, and it is also indicated on the package that it is for mop #45.
1002654
Not sure by "mop handle broken". If you mean you are having trouble with the mop handle staying attached to the mop head, we had the same problem. I told my wife if the problem continued, I would glue them together. She has has not complained again, so we have not trid the glue. I assume it is ok once she reattached the handle.