Help! My stand is stuck in the open position! I cannot use am going to return if I can't fix this problem!
779417
If you are encountering a hardware problem, then it would be important to work with Wacom's support team to resolve it. We can be reached at 1-855-MY-WACOM (699-2266) or online at http://us.wacom.com/support/.
779418
im not sure what you mean? Did you try pulling leaver on side? put the tablet in the stand then pull leaver towards you while pushing tablet down towards table, to lay flat
1494259
Had this problem as well a long time ago. What I ended up doing was, because the unit is wood, you can install an exhaust fan on the back of the stand and turn it on before you start playing.. It's kind of a hack but it worked great on cooling everything down. Hope that helps!
1147882
I would suggest getting someone to help. First you need to remove the stand. Also, you need to get a bracket kit that is compatible. I bought mine at Best Buy. Mine was not difficult to figure out once the bracket kit was attached. But, I had a handy man in my building help since it was a bit heavy to lift.
114812
I have not used it in that position, but it stays put in the normal position. The stand is great!
1891216
Make sure the table stand is pushed completely over the ball and snaps into position. Then tighten the lock nut. I had the same problem when i first opened the holder. But they really work well.
2066117
My stand came without the two uprights so it could not support a long piece of material. I used the contact form on PortaMate's website to request new ones and they were replaced free of charge (http://www.portamate.com/contact). They were responsive and helpful, so I suggest contacting the company directly.
1657782
It's hard to do at first because it's new but you just pull back on the stand where the gap is for your fingers. It took a few times of using it for it to behind easier to use. Then to close the a little stopper you have to lift the stand over before it will collapse. Hope that helps!
205984
Not sure why the three below are having issues. Both of the cases I have will stand up in Landscape and the Portrait position. Just make sure the kickstand is all the way out.
1161545
The full bottom of the stand I have is not open for airflow. Shaped like an X so middle of the bottom of CPU is sitting on a hard surface.
1951844
If you push the top right corner, then the bottom left corner would have to come forward in order to flip anything over. That just doesn't happen with such deep grooves in the base. If anything, you'll just slide the stand back if you push too hard in landscape mode...or knock the whole thing over in portrait mode (and you'd *really* have to be abusive for that to happen).
932698
When you have a light on the stand and have it extended to any level, you can always move it around by untightening it and then moving it. It wont fall down if you hold on to it and even if you don't hold on, it will not fall because of the air cushion.
236259
That was a good question. I took the stand off the back of the unit, slid it in backwards and it works. What you will need to do is drill some holes in the stand ring, so you can put in some wood screws to mount it.It will work, just be a little creative.
2214753
Pull apart the wide hinged music holders. If it sticks make sure both angled horizontal bars are folded down in the middle of each. If still stuck close up and start over. I love mine. Roger
2237916
I'm using a 10.1 Note. There are 3 options for the stand. Upright Landscape, Upright Portrait, And flat tilted. The stand is universal and should work however, for me it comes almost to the edge when I have it at upright portrait, But I believe you can just adjust the legs. I love it because it's nice and compact vs. the other bulky stands I've had. It is a little bit on the heavy side though. Hope this helps
1316333
Im guessing you assembled the front of the drawer upside down. I did the same thing on one of my and the drawer would not close all the way. It would hit the bottom lip of the stand. Hope this helps.
468175
I don't know, perhaps look at the Standzout website for a solution. Good luck!
416251
I'm having this problem with a DPF D80. It's a big problem because it was bought as a gift for elderly relatives, I took it out of the box to load it with some photos, and I MUST now get it back in the box. But it won't go as the stand won't close.