What is the warranty? I bought 2 sets in May and now one of them won't heat.
739060
See all previous questions and answers. Several people said warranty was 12 months.
739061
There was no warranty statement in the box it came in. There is nothing on their website about a warranty for this product, either.
185422
Mine has also broken after less than 5 months. Started only heating for a few minutes before shutting down. Now, does not heat at all :(
1330466
Yea happened to me too. I emailed them and they sent me a replacement part. I was told not to max out the heat temp. So I kept it less then a 100 deg. C from the max temp after I replaced the thermol . They did not charge me for the part either. So basically if I were you and if you have time to return it for a full refund and buy another one and keep it 100 c under the max temp you should be fine. You could email them and see if they will give you the replacement part but it was a little hard changing the part. But it can be done. It's been working fine ever since.
1505610
I don't know if it has a warranty amazon is the only one that sells it. You would think that amazon would answer your question. I have had the set for a while now and had no problems with it I would recommend it.
15814
Those I received have worked well thus I have not looked at warranty. Cheaper to just replace them.
1126999
Your guess is as good as mine. The ceramic heater that I have had has worked well. Haven't needed a warranty.
1103216
I am not aware of any warranty. We've had the set 6 months, all parts working fine.
2239416
I'm sorry you are having such a hard time with your cookware. If you purchased this second set thru QVC, they may take it back,although I don't know how long ago you made your purchase or perhaps it's just this one particular piece and lid that you can have replaced, I would contact QVC since you bought the cookware through them. I personally have not had any issues at all with my cookware, I have been delighted since I took them out of the box. I hope you can get your situation resolved! Lori
1314011
No idea what the exact warranty is, have one... amazing heater, had it for well over a year, never let us down!
695889
What do you mean exactly? They just started to do it? From day one, when you used the first time? Either way most likely you need to return if you still have warranty, other wise you need toget a new set any repairs is gonna be expensive if their not on the hundreds of dollars just count yor losses and get a new set
480511
No idea about warranty but haven't had any problems with condensation and I've bought numerous sets now. I use them for projector retrofits
1939016
I would contact K & H about the problem and about any warranty. Mine has worked for several years and I finally bought a new one only because my cat had worn out the covering but the heating element from the old one still works. You may have got a dud and I am sure the company will help you.
1596636
I bought this set as a gift. She's had no complaints about them and has used them frequently. You may just need to contact Amazon for a replacement or refund.
1577020
We have had ours for about 6 months and have been very happy with them. The heating elements have worked well.
160930
Sorry, get a lot of Amazon mail, so just saw this ???.Warrenty info from Manufacturers website.Limited lifetime warranty on Therma-Cast™ aluminum oven5 years on Dual-H™ burner2 years on all remaining parts and paintExcellent customer service. http://www.broilmatebbq.com/contact.html1 (800) 265-2150
1177942
They are an inexpensive appliance with a limited life expetancy. How old is the unit? They have a heating element just like a hot water heater or oven and it will eventually just burn open. If not still covered by the warranty, it's best to just replace the unit. The part to fix it will run as much installed as a new one. Call manufacturer and see if they will do anything for you.
1450717
I don't know, mine were good for 3-4 months. If you contact the seller maybe they can tell you.