I just got mine. I put in 5 drops of my oils and it smelled in our room for 15 mins then stopped smelling. there is plenty of water, no smell.
775792
3 things: 1. It is possible that some of your oils clung to the side as the water level dropped and adding some water would remedy that. 2. Certain brands of essential oils are not pure oils and contain alcohol which will make them evaporate. 3. It is amazing how quickly your nose adjusts to smells and makes us think the smell is gone. Go outside for a few minutes then back in to see if your nose is just playing tricks on you. I have really enjoyed this difuser, I hope you do too!
906946
the one we ordered had no such smell. yikes! i'd say get in touch with the vendor. that just sounds wrong. otherwise i would suggest google searching how to remove oil. may b as simple as soap n water. but i dont know. sorry.
2121193
Hi Gusandethel, The strength of the smell depends on the quality and amount of the essential oil use. Please experiment with adding additional drops until you reach the aroma strength of your desire, also try using a higher quality oil (which oil are you currently using?). Also make sure to add the water first and give the water a mix after adding the oil so its better dispersed. Good luck and best regards, Customer Care
643777
I have had this one longer than a few months. I love it and love using my oils in it. I also like the fact you can turn on or off the light. I do like mine very much. Hope this helps. (I ONLY USE DISTILLED WATER IN MINE-no tap water)!
296590
The oil diffuses into the air. There is no way you can't smell it. You must have a dud. It is very potent.
2217292
I contacted customer service and this is what they told me:"Hi Matthew, Thank you for contacting Luma Comfort. We do not recommend placing oils in the water reservoir, if you choose to do so run a cleaning cycle within in the unit. Sincerely, Lupita, Customer Care"Since this responce I added oils not to the water tank, but to the reservoir (we're the ultrasonic disc is) because the tank has the filter on it. It worked well while the oils lasted, but as expected they got diluted and flushed as the unit replenished its water.
1130933
I just spoke with the Westinghouse customer service (E-mail: customerservice@saihomeproducts.com Telephone: 1-866-365-5339). I described this smell as rather a motor oil-like (this is what it reminds me). They say it's normal for the first cycles :-) It's a glue that holds the parts together and it gets burned initially. The explanation makes sense to me, so I will give it a try. No plans to drink this water, though, until the smell (and the taste) goes away. The idea was to drink pure water, not diluted glue :-)
1736335
Never. I have had mine several years. What kind of smell are you referring to (please clarify). Can't imagine what could even cause a smell in one of these compact units.Personally, I know we have saved money with this unit, while having a constant flow of never ending hot water. We have a home in city, with our ranch and cabin out in the country (where we spend weekends); having hot water on demand (only when we need it) allows us NOT waste money heating water on days we are not even out there. My mother has a much larger unit for her house, she is 100% satisfied with hers.
1292992
You know, that is really strange. Mine was fully expanded within the hour.I just cut open the plastic slowly and let it decompress. It was really quick. I'm afraid you may have a defective one. Also it has been pretty cold, that may have something to do with it. Yeah, ours had no scent at all ,I could'nt be happier. Let me know what happens, I was planning on purchasing another one. Good luck. Manuel
1194964
To me, the smell wasn't that bad. I aired it out overnight and didn't smell it anymore. I have my case next to my bedside and it's fine.
304950
Ours didn't really smell, but there was a faint rubbery scent on it. It just aired out on the counter and stopped smelling by day 2
1142249
I usually add on top of that, because by the time it gets that low, I feel like most of the oil has evaporated, but I enjoy mixing the oils any how. If you don't wish to mix the oils, than you do have to waste the water! Also, I don't always have water left in the chamber, and I'm not sure why and when that happens! I love my doTERRA diffuser!
847468
I recall the smell. It did not last very long at all. We bought ours in the late fall. The weather precluded opening the windows. So we didn't have to air out the bedroom to eliminate the smell.
1549730
The smell fron the bottle is different than when its actually used . You must run the water very hot even if you have to let it sit for awhile... the smell becomes wonderful but besides the smell the benefits of it is what is most important . relax breath is the aroma but just soak in the now mineral water I also suggest buying some sleepy or energy bath soap either online or at bath and body work tof course depending on weather you are using it at night or morning.. I have medical conditions and ESSENCE theis products really help me either fall asleep and just feel relaxed and better, Ive used other very expensive alternatives.. hope it helps ! give it a chance :) The smell fron the bottle is different than when its actually used . You must run the water very hot even if you have to let it sit for awhile... the smell becomes wonderful but besides the smell the benefits of it is what is most important . relax breath is the aroma but just soak in the now mineral water I also suggest buying some sleepy or energy bath soap either online or at bath and body work tof course depending on weather you are using it at night or morning.. I have medical conditions and ESSENCE theis products really help me either fall asleep and just feel relaxed and better, Ive... » Read More The smell fron the bottle is different than when its actually used . You must run the water very hot even if you have to let it sit for awhile... the smell becomes wonderful but besides the smell the benefits of it is what is most important . relax breath is the aroma but just soak in the now mineral water I also suggest buying some sleepy or energy bath soap either online or at bath and body work tof course depending on weather you are using it at night or morning.. I have medical conditions and ESSENCE theis products really help me either fall asleep and just feel relaxed and better, Ive used other very expensive alternatives.. hope it helps ! give it a chance :) « Show Less
2152686
I have not needed to clean it when using different oils as I find there is so little liquid left after the cycle is done. I just dump out the leftover water/oil and have not noticed much with any residual oil/smell when I put the next oil in it.
1531309
I have, and more than a few times. :-) I just add a few drops of whichever essential oil(s), such as eucalyptus to the water and voila. However, I have noticed over time the inside of my humidifier will have a gummy-like substance around the water line. I'm sure this is accumulated old-oils from previous uses that would probably happen with using any type of oil. My suggestion would be to use it and then clean the inside of it ever-so-often with a mild detergent. Hope this helps! :-)
1403547
I just smelled mine...I have two of them...they do not have a smell of any sort. They are on 24-7. I bought one and liked it so much I purchased the second one.