Bought this to operate a Kaercher steam cleaner from europe. first time, worked very well, 2nd time worked 10minutes.what could be the probleme?
613027
The 3000 W converter should be well enough to run it easily... Now I have heard of some motors having problems with the different frequencies (hz) -- In Europe it is 50 Hz and the USA is 60hz. One would think that you could run a motor on lower frequency and not visa versa--but it is erronous. I do not believe the transformer switches the Freqquency, just the voltage--but our vacuum has ran just fine on it... so luck of the draw for the motor quality. Check out this wiki answer here: http://wiki.answers.com/Q/If_you_run_a_60Hz_appliance_on_a_50Hz_will_it_hurt_the_appliance
613028
Hi there. I cannot actually think what could be wrong because I bought two of these Transformers and used them for our Microwave, Coffee grinder, hair dryer and Vacuum Cleaner and had no problem at all. Maybe it is just a factory assembly fault.
613029
Hi Carine,I'm no expert and I've used mine to convert from US to France, not the reverse as you have done. Also, I used this for relatively low powered stereo equipment. You may be pushing it too hard with a steam cleaner. Also, I've learned that the conversion process is more than just the amount of power. There is something called "frequency" which affects rotary type motors, making them run slower or faster than they are designed for. If I were you, I would check with the manufacturer and return it if not satisfied. I hope this helps.
613030
Did it overheat? Perhaps the steam cleaner is drawing too much power? You should check the wattage of the steam cleaner. It is best to have a voltage converter that is rated at more than the wattage of the appliance. Also, check the back of the transformer to make sure that you have set the voltage selector correctly.
1344184
I had not trouble turning it on (set timer & wait for steam) My problem can after using it 3x's the heating element didn't work & steam stopped coming out. I eventually just returned it.
2200942
Not a clue why but both of mine did the same thing. The unit works well once installed.
388623
Make sure you have a 120 volt supply line not 240 volt. If you have the correct voltage then make sure the timer disc is properly seated which I suspect you have done, then it is probably a faulty timer.
1388034
I have an Oster Model # 5715(digitable/programmable), had it a year not using it very much.Now the steamer will work for about 10 minutes and throw an error code and shut off. I liked the fact that it would keep things hot on "warm" after the time programmed was up but..............I don't know....... I'm now not too keen on digital. I hope this helps.
435485
I started to work immediately. After some time, was a failure. Turned off and then turned on. Started to work. Another piece of advice I can not give. Good luck.
1649050
we bought 2 of these for Christmas, one worked and the other would not. The tuning would stick at 8% and sometimes 34%. Tried everything i could find online and nothing worked. I called them and with in 2 min. someone picked up. They emailed me a way to reset the unit by entering ctrl+shift+R. Still did not work so I called back and again someone answered right away. They are sending me a new one and said it will be here in 7-10 days.
1103703
Unless the nozzle has become clogged, I can't think of any reason why, after building up a head of steam, it wouldn't discharge. Perhaps there's something wrong with the trigger. Sorry I couldn't be of more help. Bob Waterstone
858960
Also, I don't think it has been mentioned, but give this thing a couple HOURS to clean the whole pool. If you are just watching it work for 10 minutes... it might not consistently get from one end of the pool to the other. It works in a sort of pseudorandom way. Aside from what's already been posted, you may have a broken unit.
1014750
Hi,My product was not working at the very first time. Sorry, couldn't help you.
1071174
Sorry to hear your steamer is overheating. When the red light comes on more than once every 10 minutes, I turn the steamer off for a little while to let it cool down.
1628440
Probably a bad unit. I returned mine twice til I finally got a working unit.
2228646
Actually I have no idea about this question, mine has something wrong too right after we received the cleaner, I already returned the machine. Sorry about your cleaner, maybe u can ask the customer service to figure out what happened there. Good luck.
1327587
Mine stopped working also as seen below. Lights on and no steam. Emailed the company then decided to use a syringe and push air through upper tube. Did it twice and steaming!
428778
I've had the same issue! I had the machine only 2 months before the steamer wand stopped working. I was worried this could happen so have been very careful to make sure I clean the machine while it's still hot to avoid any clogging. I even ran the machine several times with just hot water and I still can't get it to work. It has been out of commission for 3 months now.
1132674
There are two other things to check...first is the timer control assy. If this fails to work you will get no heating. And the next and last would be the heating element. Do you use this alot? How old is your unit? Feel free to send me more questions if you need further help as I'm an power plant engineer by trade.
2151579
mine worked perfectly on first try. do as the previous answer said and call the help number.