I found the basin almost full of water. I drained it by hand and realized that the switch is likely bad--it comes on only after 4-8 lifts of the arm. BUT, the unit spays water out of a small opening near the bottom of the unit. It seems...
620177
Ms. DiMasi. I have observed the same bottom spraying as you describe when the water is no longer high enough to be pumped up through the discharge outlet and concluded that it is caused by the impeller spinning. The reason I replaced the pump switch was due to opposite experience to yours: One of our three pumps was running constantly every several cycles and overheated because of the absence of water. I believe, if the switch failed to close (rather than stick closed as in my case) to start the pump, your experience seems to be a reasonable outcome. Since your pump works only infrequently, I suggest that you replace the switch on top the pump as I did. The pump itself is tough and durable. Cost of the switch is low and replacement is easy if you remove the hose clamp from the discharge pipe to free it and lift the pump out of the well to a comfortable working height. Happy to answer any other questions. Good luck!
463352
I want to say "NO" but it really could be my water supply. The faucet still works, and I love how it looks, but I will be replacing it soon because the buttons to change the water stream no longer work. That in itself is frustrating, we live in the city, have city water and a whole house filter but no water softener. If I had it to do over I would've went with something better.
1126897
it will pump water ok, but there is no switch to turn it on or off. also it's all made of plastic, and I question its durability for hard use.
2079381
I had the same issue at first. I figured if you'll set something underneath the system it will help to even the flow and after a while take it out and it should work perfectly. Although it seem like it is evenly on the floor it tend not to work properly. I hope this helps.
2168032
Definitely not normal. Most likely there is a small leak in a faucet, toilet or other fixture. Also check that the threads are well sealed (teflon tape) at the switch. The switch also has a small replaceable rubber diaphragm that may develop a pinhole leak causing a very slow loss of pressure and trigger the switch. I recentlly replaced this switch due to a similar cycling issue, but eventually traced it down to a small crack in the 30 year old plastic pipe in my well. Keep looking; you will eventually find the problem.
1356810
My system shut off after a couple months of being installed as well (240v). I removed canister and electrodes appeared to have a lot of buildup, so I made a little brass brush on a handle that I could get inside and clean the elements. after doing this several times and rinsing (water came out rust colour), I replaced and it is working fine. Will wait and see how long this one lasts. I clamped it and was only pulling about 2-3 amps initially, but after a couple days it is now up to 10-11 amps per leg.
1519785
I went thru 2 of these. We had pretty high watee pressure and the switch leaked on both of them. It mostly turnrd it off but there was a constant dribbling when i usedvthe switch.
2137294
Ours is working fine. Did you put in too much water? The different water levels are a bit tricky to see.
193525
No. Not enough water to support the range of motion required to operate this particular switch.
1935732
Good luck! My tank leaked on mine and I was unable to find just the tank. This is reportedly a problem with this model. My faucet was ok, just the tank....would have purchased something else, but due to no clearance on the splashback am stuck with this model. If you find where you can buy just the tank, I would appreciate your sharing, since the lifespan is only about 3 years from what I have read. Sorry I couldn't be more helpful.
2277659
If it's brand new, it may not be broken. You likely have too much water in the basin. Remove the tank, empty the basin, replace the tank, try again.
2176389
mine doesnt have an ''on-off'' switch,, check the batteries and make sure they are in the right position,,after that the 3 control knobs I played with them a little in the beggining,, but that was mostly to get the hotest water I could,, good luck
1256677
Hi Ya. I've have a couple of issues with the on/off switch. But, I think it's because of the water proof casing and that I'm a little impatient sometimes. It'll start up as long as I press and hold the on/off button til the little green light lites up. Then it works great!!
336495
I have taken the flow switch apart to see how it operates. I believe it is just a proximity switch that indicates that there is water flowing. My new flow switch stopped working after a few weeks. After verifying that there was water flowing I removed the RJ-11 connector from the control panel and replace it with a short circuited wire in an old RJ-11 connector. Once the control panel sees that there is water flowing it will provide power to the salt cell. I hope this helps. It was very difficult shorting out the RJ-11 connector.
1749315
Mine is not waterproof. The switch is not covered and would easily leak water.
1939878
This pump works on a switch, and pumps very nicely at a low point where it can get the most water out. We have used it for a year now and rain water is about all we pump out, and the extra water from the live well when the big one doesn't get away. Ha ha..
1890117
Mine also failed in a few months, possibly because I failed to rinse after using. I called Hudson customer service, and admitted to never rinsing. They were very nice and sent me a free replacement. It was very difficult to install. My husband did it; he's very handy and it took quite awhile. After another two months or so, the on/off switch failed and I gave up and threw it all away.