I have charged both the remote and the collar, but the collar will only stay on green and not let me sync it. any advice?? I have only charged it twic
632436
Hold the remote close to the collar, press the power button of the collar for 3-5 sec. The collar green light will start to blink once every 5 sec and you're in sync.
632437
I don't understand the question. It won't let you sync it. Please help me to understand so I can answer your question. There are 2 channels, one for each collar. We only have one collar and so only use the first channel. We did what we needed to do at the beginning to pair channel one with the collar we have. Now when we charge it, the collar light goes from red to green. Then when you unplug the collar from the charger, make sure you press the green button on the side of the collar. It will make a beep and the light will flash periodically. Then you can test it to see if it's working.
632438
It took me 20-30 minutes to sync them together. I would say just keep trying. It may not sync easily, but you only have to do it once after all.
632439
I charged mine and when i went to sync it the green light stayed on. No matter what i try i cannot get it to beep or flash, light just stays solid green. I will be returning it.
632440
I haven't had that problem, but i noticed the instructions have grammatical errors, which leads me to believe it was made and printed in china. I would contact amazon, they are usually pretty good to deal with if you have to exchange it. sounds like a bad remote. You could try syncing it on channel 2 instead of channel 1. if that doesnt work I would just exchange it for a new one
632441
Mine did same thing after just a week. I found no solution and returned it.
30932
You have to charge the collars every few days even if you dont use them. You have to charge the remote also.
2221585
Are you charging them with unit turned "on" or "off"? I would leave them both "on" and charge them every 8 hrs whether they need it or not. Once you program the collars don't shut them off. Otherwise, you will have to program them individually again. Hope this helps.
1534303
My light (green) stay's on when charging. It goes off when complete. Mine only blinks when the battery is low. It sounds as if your battery might be faulty. I never use tech support on anything. They usually know less about their products than we do!
1909105
The collar must be paired with the remote in order for it to control the collar. If you don't pair your friends remote you your collar it would not control it. I use Garmin/Tri-tronics collars in hunt tests where hundreds of dogs are around, many with the same collar. If another handler hits their remote for their dog, it does not do anything to my dogs collar, just the way it needs to be.
1561753
I would suggest buying a Battery. Not being funny, but you have very little invested and the Battery being Dead; it stands to reason you should just replace it. The Remote probably works fine, or send it back.
1148367
I hadn't tested mine either, until I got the e-mail. I just tested both and one works but the other does not. I switched the batteries around several time because I was afraid it might have been the collar. The battery does not, sorry to say.
774741
Hi, you may have downloaded the incorrect remote, I had the same issue until I downloaded the correct remote. It took a litter guess work. Joe.
1069221
I'm not sure on that. I have not had that problem. Maybe the buttons on the remote are not registering or the actual collars are bad. Check the warranty and see if you are able to send back for new ones. That's probably your best bet
635507
I bought an additional collar to use with my system and it synced with the remote with no problems. So if your remote is working you should be able to do it.
1842526
I suspect that the remote is broken. Unfortunately there is no pairing required, so doubtful it is programming related. Try unplugging everything and see if that helps. This company is no longer in business you out might be screwed. I will look at my unit and if I get any pearls of wisdom I will send them your way. Hope it works out...
647767
Honestly i just leave it on and plug it in. I can turn them off but i just don' t. I have 2 collars with 1 controller.
2120057
Unscrew the black plastic piece that covers the charging hole. On the side where the screw is there is also a hole, use a paperclip or something pointy to depress the reset button. Your red indicator light should stay lit a solid color then press the V1 button on your remote. Your indicator light should then blink. Your remote is then paired with the collar.
1690587
Usually I hit the beep button twice then it works. Make sure the collar is set to the right channel too if yours has three like mine does. Hope that helps.
349405
1.) Make sure the remote is in the "ON" position which should be on the back of the remote with the switch "up." 2.) Plug it up and you should see a yellow and red light rotate until it stays lit red. This should keep you chargred for couple of hours. I usually charge mind after I take the collars off just to make sure. It will take 30-60 min. to recharge. Hope this helps.
640856
Try unplugging the clock and taking out the backup battery. Wait a few minutes and plug back in so that it can re sync with the remote. It may take a few minutes. Make sure the remote is nearby during the process.
62828
I hear your frustration. I had a little bit of difficulty getting it to sync as well, and it's been long enough ago that I don't remember how I got it to work. I think I just did a google search on syncing wii remotes and follow the instructions. This probably doesn't help much, but I can assure you that I've been using the remote since we bought it and have had no problems. It does seem to go through batteries quicker than the actual Nintendo remote, but otherwise, it works just like the original.