My product was working fine, and then it started flashing, am I doing something wrong?
647563
It will flash empty where the water reservoir is half full. Fill it to the line and it should restart. If you are using oils - as opposed to hydrosol's then cleaning off the metal disc occasionally has made it work for us. As another said it is only recommended to use with water soluble oils - hydrosols
647564
You may have gotten water down in the electrical part of the diffuser. Empty all the water out, wipe it dry with a soft towel, and let it air dry for a couple of days and then give it a try. I knocked mine over and got water inside the electrical housing. It was working better after a couple of days so I emptied it out again and let it dry for a week--just to be sure. It worked fine after that. Otherwise, you may need to contact the manufacturer.
647565
There are two reasons you might be having this issue. Please make sure you are using Tap or Mineral water only, as this is the only way the water sensor can detect water for it to diffuse it.Also-please make sure you are using water soluble oil aroma oil only.
647566
Mine flashes when it needs more water it makes me mad because cup still half full but you add water and it stops.
647567
There are two reasons you might be having this issue. Please make sure you are using Tap or Mineral water only, as this is the only way the water sensor can detect water for it to diffuse it. Also-please make sure you are using water soluble oil aroma oil only.
1832425
I think you may have defective product. I just plugged mine in and worked right away. Just contact amazon and get replacement sent
1893967
It's could be a bad connection or a bad battery or just something wrong with the flash light all together
419761
I don't know what to tell you, mine fired right up and went to work. Maybe a test print or unplug the machine? Sorry!
1733861
Maybe you have the conections inverted, try to switch the + and the - poles and try again, when is charging the blue led does flash and if the poles are inverted does not light
1400437
HII bought 2 sets and have the same problem. There is a button on the back you can push to change the setting, but I think there are a million settings to go through. I seemed to push the correct number of times for one set and it is on without flashing so I know it works, but the other one I never go to work and I heva tried everything. Good luck.
858315
Hello Just a Guy. It would be recommended to flash the firmware on the unit in order to make sure the unit is working correctly.
1772120
I use Duracell but it is supposed to flash red when it is cycling & it stays red during a cycle as well. Are you sure it isn't just operating normally?
1332087
Try a tester directly to pos. And neg. Connectors It may be faulty. Or it may just be the flashing unit not working. Good luck. If I can try and help contact me agaon
1586321
Mine just started doing this also. Can't find my instruction booklet, but I know it said something about this problem. Another PDF file (H2EO) I found said that when theirs stops completely after lights flash, to send it in for service. Other reviews I've read say that there is only a six month warranty on this particular model. It's been just about that amount of time since I purchased this from doTERRA. It seems a waste of nearly $100!
1976253
If I knew, I would not have thrown out 2 of them. Some representative told me (the customer) that I did not handle it properly. I had one that strobed (flashed) too. Go for a spotlight with LED technology that you can put good old fashioned alkaline batteries in (e.g., Eveready). Then it will always work when you really need it. Keep some batteries around the house.
1336158
I had the same issue - according to the documentation this is a battery failure state. http://www.mobeetechnology.com/support.html?catid=15&kbartid;=28 I tried all the steps listed and was never able to resolve the flashing light for that battery. I've treated it as a failed battery.
1775023
Mine does this but the yellow light is blinking. Don't know why but unplugging it and plugging it back in fixes it... until the next time. :-/
1709959
I do not know what the problem could be as my experience was a quick plug-in and automatically worked. Sorry I couldn't help!
1970757
It should not be doing this. Make sure you have he latest drivers installed then call the manufacture for technical support if it continues.
140769
When mine flashed red and green that meant the battery was bad. I changed the battery and it works great now. If your battery was run down several time then it could have damaged the battery. You'll have to get a new battery.
216170
No problems here. Maybe it is a defective unit? Or probably it needs a reset? The seller might know how to do this.