Wasn't there supposed to be a return shipping label for the used battery to APC included?
646326
I didn't look, and don't remember I gave the batteries to a friend who sells them to a recycling yard.
646327
They haven't included return labels for more than a year. Best Buy are among some companies who accept the used batteries for recycling.
646328
Go to www.apc.com/recycle > Find this line in the first paragraph: "For information on how to create your prepaid return label for spent UPS batteries, click here. (United States and Canada only)". Click on the 'click here' link. Follow the instructions to print the pre-paid label.
1411001
One Year WARRENTY RETURN POLICIES: PLEASE CHECK ALL ORDERED ITEMS FOR FITNESS AND FOR CORRECT MATCHING TO YOUR VEHICLE BEFORE INSTALLING. ALTERED, INSTALLED OR PAINTED ITEMS CANNOT BE RETURNED. All returns must be made within 30 days of the date of purchase and are subject to a 20% RESTOCKING FEE. We cannot accept returns after 30 days. All returns must also be in their original packaging. Please contact us before you return an item. We will issue a Return Merchandise Authorization (RMA) number to include in your return. PACKING AND SHIPPING OF ITEMS FOR RETURN: 1. Please contact us to obtain a RMA number. 2. Pack the items in the original boxes together with the original packing slip or receipt 3. Write the RMA number on the outside of the shipping box for identification. 4. Ship the package to Discount Starter and Alternator 221 E Charlton Street, Milledgeville, Ga 31061. Warranties: A one year limited warranty applies to all items sold unless otherwise stated. Discount Starter and Alternator warrants all parts to be free from factory defects in workmanship and materials. The warranty covers the replacement or repair of the defective items within the original warranty period. Warranties are limited to the original purchaser and are not transferable. THE CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING COSTS ASSOCIATED WITH OBTAINING A WARRANTY REPLACEMENT. A replacement part will only be sent out after the defective item has been returned to us. This warranty does not cover failure due to abuse, misuse, improper installation or modifications. SPECIFICALLY THIS WARRANTY DOES NOT COVER WATER DAMAGE OR BROKEN HOUSINGS. The warranty does not cover the cost of instillation, removal, normal wear and tear. Limitation of Liability: Discount Starter and Alternator does not accept any liability beyond the original purchase price of the item.
2191447
No. Only the 30 day time frame in which you could return it. Most aftermarket batteries are junk. Go with OEM>
1615618
Mine had a battery and brand new AC adapter. I am sure this can vary depending on who is selling it.
1082032
The battery should have been included. If you contact Amazon, they will make it right.
107607
It should include a battery and a wall charger for the battery (as it originally came) but as it is a discontinued item you shouldverify it with the particular seller that you are buying it from as a used/refurbished item may not. Some of the used models specify that certain original items are not included.
1893111
Contact company that you bought the battery from. There info is on your invoice and also on the web site on your computer. If none of that works contact amazon and there records should be able to help you.
1780674
Not from the place I bought it from Murphs. But not sure he still sell the battery
1431846
I had returned this item to supplier through ups already. It was packaged in a small box, and used regular shipment for returning.
705619
I believe the replacement battery is an APC cartridge. It looked the same as the battery I replaced and the box says APC. However, since the battery is inside the APC unit, I can't verify the battery directly.
1356785
It is a built in Lithium battery. So, I'm assuming no way to replace it. They are asking me to assume the charge of shipping and send a $9.95 check for possible repairs because mine stopped working. That would probably be what you would need to do if yours needed a new battery. Since I've had mine less than 6 months I'm not a happy camper. Probably will not send it back. (This is their idea of a guarantee, I guess.)
2270754
Mine appeared to have had a previous number but was in "New" condition. Not in a retail box and the charger was aftermarket. Burnt out and had to buy a new one.
2280494
The replacement battery is actually a pair with a jumper, fits the case exactly. What APC backup are you replacing batteries in?
1635149
I believe so. One way to double check these battery matches is to go to the APC site to pretend you are buying a battery. It should give you the model number of the battery after you input your backup model number. Also, stick with APC brand batteries. I've found that third party batteries don't always work well. Finally, APC makes you work to figure these battery model number matches. They'd much rather sell you a new backup system I think.
1000871
the battery was more than likely fully charged, but i'm guessing not the day they shipped it to you- so the percent of charge it will arrive with depends on how long it's been since the last charge
915753
The one I ordered arrived with a battery I would contact seller. Plus reread discription from seller see if listed in sale.
571502
Return this before you even unpackaged it. To respond, no, it is a standard aaa battery.