Power never comes on in any outlet - all HDMI cables plugged in are good and in the right holes. Is it just defective?
649486
Dear Rebecca,Thank you for your question regarding our 501BN HDMI Switch. Please contact us at support@kinivo.com so that we may assist you with your issue. . Thank you, Kinivo Product SupportEmail: support@kinivo.comToll Free: 1-855-4Kinivo (1-855-454-6486)Live Chat: http://support.kinivo.com(Mon-Fri: 9am-5pm Pacific)
649487
Not sure, use the remote control that came with it to chose which device then tune whichever you picked. I used my son's about 4 hours ago a it had no lights on it - worked famously.Bob
649488
If the blue light at far left - the power light - does not light up then the unit or its cable is probably defective. But, if it is on but not the light for your device, then be really sure the device is plugged in firmly. I had this problem and thought something was wrong, because the light for my DVD player didn't come on. But, when I removed the HDMI plug to the Kinivo and "firmly" inserted it into its receptacle, voila, it lit up and worked.
649489
Possibly. Try this first. Plug in just one device at a time and see which one it auto-detects. And try it on all 5 ports on the switch. If its working for some devices then it may be a power issue. On the other hand, if only certain ports on the switch auto-detects, then its probably defective.
649490
Rebecca, since I own a Kinivo 501BN Amazon asked me to assist you. Sounds like you have done the obvious. Since the unit is not lighting it is either defective or is not receiving electricity. First I would suspect electricity is not reaching it. Try unplugging the electrical wire from the outlet and the unit. The power supply may not be making contact to reach the unit. If after you plug it back in and the Kinivo still does not work don't fret. Contact Amazon and request a replacement. They are most understanding in these circumstances. I hope this is helpful.
662925
try to see if its you hdmi cord you have plugged in with it, that happened to me or well something similar and it was the cord, went and got a high quality one and it worked perfect
1610779
I would check that all connections are not loose. It sounds like you have the power usb cable plugged in but check it's connection as well. I'd suggest contacting the company if you have further problems. My monitor has worked flawless since installing the adapter. Sorry to hear you are having issues.
1919858
No, I do not have an exact idea of what could be wrong since I have not experienced it. However, Are you using RCA cabling or HDMI? I recommend HDMI. The problen could be bad RCA cabling.
2033823
I have a kind of unique setup, I have an HDMI to VGA converter plugged into the output on the switcher going to my projector. It seems the power draw was too much with the converter in the mix and there was no signal on the projector even though the blue LED lit up and I could select input on the switcher. After plugging in the 5v power it is working correctly. So if you have a setup similar to this you might think about the powered unit, I was lucky enough to have a plug laying around to provide power to the unit to get it working.
1383393
You must have a bad one. So far I have used mine for 4 hours not connected to power and no issues.
651172
There is no power light indicator. But it won't pass any video unless it's plugged in.
470576
That was the same issue I seem to have. Nothing worked when I plugged in to it.
50054
There is no power supply with this unit. It is powered through the hdmi cables from the tv.
824377
Could be the cable, or the connection between the cable and the set or cable box also. I'd try giggling the cable first and next replacing the HDMI cable or swapping to a composite cable bundle.
1872060
If the previous answer does not solve the problem, imo you must return it. But also try something else in the outlet you are using to ensure there is voltage.
744364
make sure it is connected to a video source, yellow plug. other than that i dont know. maybe defective? i would try a few different things before sending it back. turn it off then on, letting it warm up, etc
1991663
I would check the pins to see if they are broken. Could be a bad cable also check it with another tv if it works fine with another TV could be the settings for the tv.
2127650
The red light on mine comes on everytime I "plug" it in to the wall. I would say it is defective. Try several sockets to check for sure.
129952
There are several possibilities. First I would check the power cord for any damage. Does the tv not power on after being on or was the tv powered off for a day? If the tv is on, does it shut off on its own?
404144
HDMI port should have power supply if they're following standard.Until now I'm not aware of any laptop HDMI don't have power supply.
167473
I don't have any problems with mine. The TV may draw too few electricity to keep the controlled outlets active. Try with a different appliance such as a table lamp on the main. If that fails then you may have a defective unit.