Who is responsible for fixing the Amazon prime app and when it is fixed will it make the instant video application available to all previously sold Vizio smart sets. Finally, when is this fix going to be completed.
614510
The US Government requires that all streaming applications be able to support Closed Captioning in 2014 TVs. The Amazon Streaming Video app for Vizio did NOT support Closed Captioning in the 2013 version, so the app has to be reworked by Amazon to support Closed Captioning. Amazon was late to the party with Closed Captioning on their service, but to their credit, they are able to support it now on most of their movie choices on Roku. Since Vizio sells a lot of TVs now, I would expect this to be ready before June 2014, but I have no knowledge of that. Please note, however, that this is an AMAZON issue... NOT a Vizio issue. Coming from a long-time Amazon Prime customer, who complained about no Closed Captioning for quite some time.
2086264
Well, I haven't been able to get it to work. I purchased it from Amazon for the particular reason to watch Prime movies and when I wrote to them about it, the answer was...Oh well! I still haven't been able to get it to work because it is not listed in their streaming device list.
234289
Not sure why Amazon is silent on this issue. If they can't provide access to Prime videos for all devices they need to offer Prime members who cannot access the videos a discount.
1946735
I bought this tv a year ago. I get a poor version of the Amazon app. No list, I can only find series or movies by searching. It's a real pain to get back to an episode of a series....search for the series, find the season-each time. So, it may have the app but it works poorly. Promises, promises but a year later, it's not improved.I also have a Samsung which has a really good Amazon app (and a the always great Netflix app). If you care about the app, don't buy Vizio
1636873
Yes. It originally did not include Amazon Prime but an update added it to the list of Premiums in Smart TV. If you purchased a new one and it does not include AP, just go to the menu options and update the firmware.
866772
Been a Prime member for years and a Boxee VOD app would certainly incite me to keep my prime membership going. C'mon Amazon, I can watch Netflix/Hulu + in my kitchen, back bedroom, family room and master bedroom via PS3's and Boxee Box. But I can only watch Amazon VOD via my Roku in family room?? Doesn't make sense why an app hasn't been developed for Boxee Box and PS3's. If there is a reason Amazon, your Prime Members would LOVE to hear it....... Signed, Spoiled Rotten by Netflix/Hulu+
1407290
Hi Daniel,In the business world, there is often a disconnect between the marketing department and the design/engineering department. It was probably reported to marketing that it would have Amazon Video at release and when it wasn't ready yet they didn't spend the money to get the marketing (as well as the packaging changed). An update will probably come out soon that remedies the discrepancy. I've written a thorough review of the player and am actively updating as things change. As it is a very new product, I expect there will be more changes coming soon. 2 totally new apps appeared in the last update just a week ago. Hi Daniel,In the business world, there is often a disconnect between the marketing department and the design/engineering department. It was probably reported to marketing that it would have Amazon Video at release and when it wasn't ready yet they didn't spend the money to get the marketing (as well as the packaging changed). An update will probably come out soon that remedies the discrepancy. I've written a thorough review of the player and am actively updating as things change. As it is a very new product, I expect there will be more changes coming soon. 2 totally new apps appeared... » Read More Hi Daniel,In the business world, there is often a disconnect between the marketing department and the design/engineering department. It was probably reported to marketing that it would have Amazon Video at release and when it wasn't ready yet they didn't spend the money to get the marketing (as well as the packaging changed). An update will probably come out soon that remedies the discrepancy. I've written a thorough review of the player and am actively updating as things change. As it is a very new product, I expect there will be more changes coming soon. 2 totally new apps appeared in the last update just a week ago. « Show Less
20173
I'm not sure about Sony, but I just bought a Vizio myself. It's brand new and there is a dead pixel in the middle of the screen. Whenever the screen's black, the pixel's white, and vice versa. I called Vizio and they said they have a FOUR PIXEL MINIMUM before they will do anything about it. Hopefully Costco will replace the set. I paid a lot of money for a brand new flawed item...
1946736
It's functioning on my set. EDIT: APPARENTLY there are a few different firmware versions on these sets...mine is E550i-b2 V 1.16.47.0758. Some sets have E550i-b2 V 1.25.24.0234. My opinion is that this is causing a lot of problems in the tv enthusiast community. It's possible that Amazon Instant Video is NOT working on both firmware versions, as some are still reporting it isn't functioning. Vizio is NOT offering a firmware update at this time, so as far as I know, you are stuck with what firmware version you get....for the time being.
427496
No. The issue some people are having is that you need a form of Adobe FlashPlayer for videos to function; it is not pre-installed on this device as Google announced in 2012 that it was discontinuing Flash for mobile devices. There are a couple of easy options available to get around this in order to watch Prime videos; the first method is to load a browser from PlayStore that has Flash bundled in such as FlashFox (free app). FlashFox works, but it can lag at times and the ads at the bottom of the browser window drive me nuts. The better way is the second option; Amazon announced in September that it would support Prime for Android mobile devices. This can be extended to tablets using the appropriate steps. Just follow the instructions shown below to install the required apps: 1) Install the Amazon Appstore on your device. ( https://www.amazon.ca/gp/feature.html?docId=1001206081) 2) Open the Amazon Appstore (orange icon), search for the Amazon app (the icon has the Amazon logo over a blue shopping basket), and install it. 3) Open the newly installed Amazon App (shopping basket icon), & sign into your account. 4) Once signed in, navigate to any Prime instant video and select "watch now". You will then be prompted to install Amazon Player; do so. 5) Once player installs, you're done. You can now watch any Prime video via your Amazon App. Please note, there is an Amazon app for tablets on Google PlayStore, but it WILL NOT support Prime video on tablets. You must use the above instructions in order to achieve Prime video functionality on this tablet. Hope this helps
1535345
not on any tablet can you watch amazon prime the amazon app has not been updated to allow it.
688189
Not sure why this question came to me. I don't have amazon prime and don't know how to connect to it. One would think amazon would be most likely to know the answer. Are they now punting to the "community" rather than telling customers how to use their own products?
986109
Hey amazon prime team, you are losing another customer here if you are not fixing your android ics video problems. We pay and like to watch prime on any mobile device, not just the kindle. Tying prime to your hardware only is foolish. Reconsider this approach, please.
1648313
I too am interested in an Amazon instant video app for the BD-C5500. AMAZON, PLEASE DO IT!
1076252
And don't completely let Amazon off the hook. I would buy PRIME in a heartbeat if I could also watch streaming on a big screen.... I have no interest in viewing on my laptop. So Amazon would get an instant "sale" of their streaming. That alone should spur them on to urge LG to add the feature. I continue to press the NetCast button on my remote.... hoping (against hope) to see that "coming soon" box/icon replaced with Amazon Streaming (Prime). By the way, I worked 30 years as a programmer -- the software upgrade is very doable, if LG wanted to do it (or cared about past customers). And don't completely let Amazon off the hook. I would buy PRIME in a heartbeat if I could also watch streaming on a big screen.... I have no interest in viewing on my laptop. So Amazon would get an instant "sale" of their streaming. That alone should spur them on to urge LG to add the feature. I continue to press the NetCast button on my remote.... hoping (against hope) to see that "coming soon" box/icon replaced with Amazon Streaming (Prime). By the way, I worked 30 years as a programmer -- the software upgrade is very doable, if LG wanted to do it (or cared about past... » Read More And don't completely let Amazon off the hook. I would buy PRIME in a heartbeat if I could also watch streaming on a big screen.... I have no interest in viewing on my laptop. So Amazon would get an instant "sale" of their streaming. That alone should spur them on to urge LG to add the feature. I continue to press the NetCast button on my remote.... hoping (against hope) to see that "coming soon" box/icon replaced with Amazon Streaming (Prime). By the way, I worked 30 years as a programmer -- the software upgrade is very doable, if LG wanted to do it (or cared about past customers). « Show Less
138781
You can try relaunching the iPad application (Netflix, whatever) - have sometimes had to disconnect and reconnect cable to get working but always did. Oh it won't work with Amazon Prime Video! They block it!
992031
According to the Samsung website The Amazon app is not comparable with the BD-E5900 But it is compatible with the BD-E5900 /ZAThat sort of sucks big time. Whats the frigging problem that these two huge companies cant sort this out. My ten dollar used cell phone can run the app why cant a 180 dollar Bluray player...No sense in paying for Amazon prime any more and ...Well My Samsung BD-E5900 is going to Ebay now.