Vapor coming out the bottom? I just set up the elephant one last night. I assembled it correctly (or so i hope). The vapor is pooling at the top but not at the force i expected so therefore it's not coming out it's trunk. Also, there is more vapor coming out the bottom. Is it normal? Or maybe i assembled it wrong? Vapor coming out the bottom? I just set up the elephant one last night. I assembled it correctly (or so i hope). The vapor is pooling at the top but not at the force i expected so therefore... » Read More Vapor coming out the bottom? I just set up the elephant one last night. I assembled it correctly (or so i hope). The vapor is pooling at the top but not at the force i expected so therefore it's not coming out it's trunk. Also, there is more vapor coming out the bottom. Is it normal? Or maybe i assembled it wrong? « Show Less
18611
I have same problem. What can we do to solve it, I tried to find the manual with no success.
643686
I just assembled mine and tried it as well, the vapor is coming out the bottom, I tried the wiggle technique, but still no help. I emailed the company but guess I won't hear back until Monday.
643687
The internal fan is broken, same with mine. Opened it up and its a cheap computer fan. I replaced it for 4 dollars at a computer store and it works. If you're under warranty, send it back or take the risk and replace the fan.Good luck
643688
This happened to me too, but in my case I just wiggled the tank so that more water pours into the lower reservoir and the mist stopped coming out the sides.
643689
The same thing is happening to me. I noticed since last night that the fan inside the unit is not working. The vapors just collect at the bottom of the base and stay there. Guess have to open the whole unit and order the kind of computer fan currently used inside that unit.
2266552
Hey...same thing happened to me. Shake it to 'fluff up' the down. Puff it w your hand too. I did that for about 10 min. Mine ended up expanding. Mine is actually too warm for me. I have to run the heat down 4-5 degrees more than I used to.. but then I don't want to get out of bed in the am. Good luck w it...should be fine.Morrison
1650774
After filling with water, adding a few drops of my essential oil and turning on the unit...there must be heat to create the terrific aromatic vapor...I have not noticed it being extremely hot. This unit works really well.
403095
This has happened to me a few times. I couldn't figure it out at first, but then I realized that it was getting a little clogged. I think I'm due to change the filter, but today when I was cleaning it, I blew into the black hole so that water came out the other end and made sure I the motor really well. Put it back together and the bubbles started coming back up through the top. Ashtyn is right too -- you have to really make sure the two pieces line up perfectly together.
1391170
Do you hear the motor speed drop as well? And are you running the hot air rework at the same time. It did it to me the other night I had the iron, rework wand, and the smoke absorber on all at the same time. And when the heating element kicked in my air would drop. Then come back when the iron turned off, then start again when the iron needed to heat. Did you remove the red plug from the bottom? And if that fails crack it open and see if any lines are loose, or cracked. If all else fails write me back and I'll help ya more if I can.-patrick
2266554
Hey...same thing happened to me. Shake it to 'fluff up' the down. Puff it w your hand too. I did that for about 10 min. Mine ended up expanding. Mine is actually too warm for me. I have to run the heat down 4-5 degrees more than I used to.. but then I don't want to get out of bed in the am. Good luck w it...should be fine. Morrison
213688
Ive always wondered if "sealing" around the edges with a wax or something similar would work. Or does the majority evaporate from the wick? Im going to try it with mine and see how it works... will report back.
1938431
Great question! I actually had to plug in mine and check it out. To answer your question there should be air coming out UNDER the canister. Perhap the air is blowing, "reflecting," around the actual canister. Gabe, I don't think I'd worry about it unless the amount of air is a lot. Then we may be looking at an actual leak in the vacuum tubing.Have a great New Year. My best, bob
1173378
That's odd - I'd say let it cool down completely, but I haven't had to do that so it shouldn't be an issue. Did you release all the pressure from the tank? Maybe have someone hold the release button while you try getting the lid to budge?
580441
I just filled two of mine up today. I opened them slowly because the seal is so tight not even gas vapor can escape. There was a loud hissing sound when opened as the gasoline vapors escaped. that's how good the seal is. It locks down tight and nothing is getting out.
1647353
Not surprised. Mine isn't producing much mist and I expect it will quit any day now. Unhappy with this purchase and not cheap. I would send it back or email the manufacturer.
1810122
Sound like ignitor is not creating any spark for the butane to light. I would consider returning it.
2008131
I guess I did not read the instructions very well, because I did use it in my RV and I also used it at home when my pipes froze during the polar vortex and I was without water for 3 weeks. When i initially ignited this there was a loud poof and a flame shot out the vent, It only happened one time and I believe it is because I did something wrong. It did not do it again and it has been used alot. My advice would be to exercise precaution when using propane in an RV, know how to start and stop the equipment so you dont have propane gas flowing freely, make sure you have adequate ventilation, and use a carbon monoxide detector. I guess I did not read the instructions very well, because I did use it in my RV and I also used it at home when my pipes froze during the polar vortex and I was without water for 3 weeks. When i initially ignited this there was a loud poof and a flame shot out the vent, It only happened one time and I believe it is because I did something wrong. It did not do it again and it has been used alot. My advice would be to exercise precaution when using propane in an RV, know how to start and stop the equipment so you dont have propane gas flowing freely, make sure you have adequate ventilation,... » Read More I guess I did not read the instructions very well, because I did use it in my RV and I also used it at home when my pipes froze during the polar vortex and I was without water for 3 weeks. When i initially ignited this there was a loud poof and a flame shot out the vent, It only happened one time and I believe it is because I did something wrong. It did not do it again and it has been used alot. My advice would be to exercise precaution when using propane in an RV, know how to start and stop the equipment so you dont have propane gas flowing freely, make sure you have adequate ventilation, and use a carbon monoxide detector. « Show Less
1254489
I'm not sure how that could happen as the water pan is its own separate pan. The juice should come through the tube. Are you putting it together correctly?
50483
Sounds like it is broken. Send it back. You should at least see steam. It got the bottles to hot for me and I don't have time for that with a crying baby. Send it back.
1926632
No I don't so. However it will balloon out if kept unvented. I always leave my tank vented so it doesn't balloon. I hope that this answers your questions. If you have anymore please feel free to contact me again.
213682
It does the same for me as well. Since I use it nearly daily it isn't as much of a problem for me. I find that I have to fill it weekly to get consistent fire. I'm sure the environment you store it in will effect the evaporation as well, I'm currently experimenting with this as I store both my Zippos and my misc pipe/cigar tools in a small sealed kitchen jar my wife donated to the cause. So far good results.