My cats LOVE this thing but the string keeps winding up on itself and we have to stop so I can straighten it out again. Any suggestions?
637840
I believe this particular seller sells DaBird knock-offs. I've had several that came in the packaging with a blue label and the one I received was just wrapped in plastic. Also, the feather wasn't the brightly lit feathers of an original DaBird. The originals have a heavier black string that NEVER curls up on itself like this. So disappointing that PetSmart and Petco stopped selling these. DaBird is really my cat's favorite toy.
637841
You can replace the swivel hook with a better one that spins more freely and also locks better. They are actually made for fishing and you can get them in any sporting goods section (I recommend Walmart). Other than that, don't let them play with it to much once they catch it. That may tangle it and will also wear out the feathers fast, as they bite and pull on them. A larger swivel hook works much better, though. I have actually made my own refills with feathers from Michaels craft store, a fishing swivel and some tape. Have fun with your sweeties!
637842
I have the same problem, I just keep running my thumb nail down the cord anf that seems to keep it from twisting excesslively and the minute I get a knot around the stick, I stop and fix it. It is the basic principle of physics...you keep turning and twisting it to play with your cat and the cord is going to keep twisting and winding up... no real solution...just keep on doing what you are doing.
637843
The only thing I can think of is to rub some jewelry/sewing wax over it. It comes in a yellow bar and can be found in sewing supply stores - it's generally used to keep keep stiffer threads from unraveling or flopping around while you're working with them and it wouldn't hurt the cats if they ate it. Otherwise, what I did was buy the Da Bird Cat Catcher with the silver cord and it never, ever winds or twists. It's so much better I quit using the black cord altogether.
637844
Frenzy Cat Toys makes a repair kit that can be used on the Da Bird and Flying Frenzy poles. The kit will add a swivel to the pole so the string will not wrap around it easily. Here is the link to it on Amazon: Flying Frenzy / Da Bird Cat Toy Cord Repair Kit
637845
There is a repair kit available for the da bird. The repair kit adds a swivel to the top of the ope, which GREATLY reduces the ability of the string to wrap on the pole or knot as much. It repair kit is on Amazon here: Flying Frenzy / Da Bird Cat Toy Cord Repair Kit
637846
I have been asking the same question of amazon's customer service. they keep referring me to the seller or manufacturer.Mine did not come with retail packaging. so i can not contact the maker of this wonderful cat toy.i would like to get 2 more but i really do not want the hassle of unwinding the cord every time i play with my Kittehs.Good Luck
637847
We fixed ours by using a utility knife blade to cut off about a quarter-inch of the part of the black tape that covers the swivel barrel. Afterwards, the feather attachment swiveled freely, and the cord stopped getting wound up.
637848
I also believe this seller is selling a knockoff of the real product. I just received one yesterday...our cat goes through these like candy! Anyway, it came with no packaging and the fishing lure part that is meant to swivel was wrapped in black tape, causing it to not swivel, and not make any noise. Very cheap and annoying. I don't even believe there is a swivel part under the tape-I don't want to unwrap it to find out because I am trying to return it. ( I may be out of luck. Returns to this seller aren't easy.) Chalk it up to lesson learned.
637849
You can replace the swivel hook with a better one that spins more freely and also locks better. They are actually made for fishing and you can get them in any sporting goods section (I recommend Walmart).Other than that, don't let them play with it to much once they catch it. That may tangle it and will also wear out the feathers fast, as they bite and pull on them. A larger swivel hook works much better, though. I have actually made my own refills with feathers from Michaels craft store, a fishing swivel and some tape. Have fun with your sweeties!
433192
I have not had too much of a tangling problem. I have noticed the last couple of times that it tangled a little bit. I had to untwist it and lay it out straight before I could roll it back up and pit it away. The last time I used it I layed it out flat again and stayed with it for a few minutes to make sure it was feeding out ok and not twisting at its longest run. good luck with it. Hope this helps.
2056249
I'm sorry you're having trouble. The first fountaini bought recommended you leave it unplugged for a few days when introducing it into your cat's environment so they can get used to it. Maybe that would help. If it's used it could be that the pump is a bit noisy but the sound has never bothered my cats. I hope it works out.
322828
The scratching board is double sided, so when we pull it out to turn it over there are cardboard bits that fall out. Our two cats have been using it a lot since Christmas, seems to be holding up and keeping their attention. We turn the cardboard over so the catnip that falls through is more fresh, they love that. If you didn't turn it over, probably never would have shredded cardboard to deal with from what I can see.
1229076
I have two suggestions. One is to remove the old one, just as you thought. The other is to temporarily remove the top from the Clevercat, just to let her get used to it. Once she is going in regularly, she will probably love it. All our cats do.
2107857
I have used one for over 10 years and even bought a back up in case - our cat refuses to use the new style - she is a main coon and set in her ways - on yours - sounds like the switch is stuck or fried in the on position - check out or repair the switch. good luck to you
960820
We have the same problem. Our cat removed all the feathers and doesn't like the alternate feather-less wand. :(
2000774
I encourage you to call the company. We have the B.Woofer Hound Guitar by B Toys. It started skipping and continued to malfunction. They sent us a brand new one free of charge. They may be able to help you with your kitty issue. Very nice customer service. Good Luck!
1885037
My cats love this climber too much too. They use it sooo much they have thrashed one of the bottom posts too. Im considering just buying some sisca rope to staple gun around the eye sore part of it.
970847
I cut the loose wire away, but I don't expect it to last forever. The best cat toys get torn up pretty quickly. I bought two spares b/c my cat loves this so much.
970841
I have the same problem! This is one of my cats (1 y/o female, 5 y/o male) favorite toys, but it frays and then the metal wire pulls completely out of the rubber tip after about 2-3 weeks of consistent use. I have sent back 3 broken ones, but keep order because I can't find anything else (with the exception of da bird) that my cats get so excited to play with. It seems like the company needs to make some improvements to the way to wire is connected to the rubber tip and wand. If it didn't break so easily, this would be the absolute best cat toy out there!
953000
I suppose you could mount it on something to have the string/material part hang down, but it would lose the cardio-vascular workout that your cat (and you) would get by whirling it around for them, letting them catch it then having them chase it again. Now if you want to catch a breather, we drape the string part down to the floor and rest the handle part on a chair. The string dangles there, enticing the cat... but only once or twice, then you're up! Good luck with your pet and toy--I'm sure you'll both love it. :)
1971052
Not sure why you are having a problem. I put it together several months ago and my cats love it. I have not had any problem. If I remember correctly, you have to attach the posts to the hammock first and then attach the posts to the base.
841327
I followed every suggestion in the comments but mine still bows. I shoved washcloths and cardboard behind there which made it somewhat more stable. I trained my cat with treats to go up on it but I'm going to Craigslist mine and hope someone else has better luck with it.
2110508
That problem hasn't occurred yet. I am stuck with this blanket for the rest of the winter and have nothing good to say about it. It isn't something you can't cuddle with as it's stiff, material resembles felt and and tends to tear. If my cats walk on it it tearsNo auto shut off. Irregular heating on chosen temp. I hate it!! I will be sure to check reviews more carefully.
1378480
I have just read the answers to the fact the cat door does not close and blows open in the wind. How do I get it replaced? I am very pleased with it other than this problem
2056247
My four cats LOVE this fountain. It is important to change out the charcoal filters regularly, and if your fountain is making noises (it is not supposed to) then there is probably cat hair that is partially clogging the pump. Easy to fix. Just take the fountain apart, and clean the pump out, and then refill. I hope that your kitty warms up to the pump because moving water is much fresher than water that sits around. Good Luck!