I bought this set in October 2012. In February 2013 the knife broke. The knife broke inside the handle. will you replace it?
622567
Hello KB. Amazon asked me if I could help you. I had a set of these knives and one chipped real bad. I had posted a negative review 12/12 and received this response from the dealer, maybe it will help you. Amazon is always willing to work with you too. Response from Shenzhen: Sorry to hear about your knife breaking. We can replace your knife free of charge. For future reference, we don't recommend carving any big meats, as most times you will have to apply torque and force the cut, and unfortunately this can cause the knife blade to snap. The ceramic knife is for precision slicing mainly for slicing fruit, vegetables and softer meats. We apologize again for your negative experience and we'll gladly replace the knife. Feel free to reach out to us on our toll-free number or through our website Contact form (www.shenzhenknives.com) Regards, Shenzhen Knives 866-983-2228
622568
Hi K.Bola,Sorry it took so long to reply to this, we didn't realize this section existed on the product page!Please feel to reach out to us as per Debski's comment above. Our website has a Contact Us form and we'll be happy to replace it for you, just give us your Amazon.com order # and we can process it.Thanks!Shenzhen Knives
2052964
yes and it actually comes with a replacement...and Im not too familiar with knives but i absolutely LOVE this knife. Great grip!
1606046
lol I don't know but the same things happened to me.... the knife works great!
1849880
I'm sorry. I do not know and doubt it. I, too, love this knife. If you kept receipt and initial info, perhaps, you can contact the manufacturer customer service. Sorry I couldn't be more helpful.
1902539
The handle broke on my pan also. I notified amazon and they sent a replacement right away. The thing is when you do put the new handle back on do not tighten the screw too tight. I've not had any more trouble with the handle since. Hope this helps.
2266788
I no longer have the set do yourself a favor and buy wusthof if u break a calphalon knife they don't offer single replacements
988021
I wish I could help, but I've never had a problem with the blade cracking. Perhaps, there was a flaw in the one you had.
1090196
Donna, I would never put my knives in a dishwasher, but that is just me. They may do well with going through a dishwasher, I can't advise. Sorry. Most things now days have some kind of warranty, you need to check with their service department on current available warranties.
89014
I had a problem with a broken handle and contacted the manufacturer.They were very responsive. I'm sure they can help you.
488414
My fiancee just had one of the knives break at the shank too. it scared the #$% out of her. We loved these knives. it was the 7-in. Edgy® Santoku Knife that broke. Edit: the support number is:furi support415 567 94408775679440
874667
It won't break if you use it as a normal pocketknife. It is a great knife from kershaw & should last a long time. Rub a little oil on the blade from time to time. Not sure how it handles "things" but it can handles light to medium duty tasks.
909855
It is hard to tell so I guess I would have to say no. It would be best to contact Rada Cutlery Company - they are in the USAI have several pieces of theirs and really like the quality of the knives plus they retain their sharp cutting edge. A friend told me about them several years ago - the knives are better than my top quality (expensive) ones
1562324
I had to replace my first one due the handle spines breaking. I overfilled the bowl and tried to do too much. You will get a feel for how much you can use with it. I also chop nuts for cookies with it.
2281240
I highly doubt you'll need a warrenty for thos knife. This knife can withstand serious damage. If this knife needed a warrenty then you should purchase your next knife at your local dollar store....
257189
the knob broke off mine the 1st time i used it..you can still use the knife, just (carefully) adjust the slice-guide, it will move & you can still get a great cut.
164864
I bought mine in 2012 and its still sturdy. Holds the knife firmly and you hear a satisfying click as you replace the knife. Love mine!!
2021782
Probably but message the manufacterer. You would surely meed to replace the blade.