ive had mine for years and love it. The last cartridge i put in it keeps on jamming , so do you think it is the printer or the cartridge?
628700
Wouldn't think it would be the cartridge. Check the rollers inside for ink buildup or debris that would keep it from running the paper through normally. :)
628701
I would take the cartridge out and make sure it appears to be in good shape and reseat it then try again. If that does not help I would call Canon they were very good to me when I first had mine and they may replace you cartridge for free.
628702
Had the same experience as well with a cartridge. I purchased a new one and replaced it then it started working properly
216310
We had the same problem, I called HP and they knew of the defect and they sent a replacement after there troubleshooting session, no problems now WE LOVE this printer. MAY SILL JAMS EVERY TWO WEEKS OR SO, BUT THE GOOD BY FAR OUT WEIGHS THE BAD.
1252322
Is it normal for this printer to be noisy when printing because of the auto double sided printing? When I lift the cartridge access door, I can hear that the squeaks are coming from the pinch rollers and paper roller.
1797098
Good luck. I'm glad someone else had a constructive answer for you. I threw that printer out so long ago I forgot I ever had it. Really. Good luck. I mean it.
29934
My empathies with your non-functional toner, but not sure why you're having a problem. I also bought mine as a spare and so it sat for a few months before I started using it, but it has worked just fine. Did you shake (roll) it gently and also remember to pull off the orange plastic 'zipper' before installing it? Also with almost any printer, I find when it doesn't work, usually just shutting it off and turning it back on again 'fixes' whatever ails it. Sometimes I have to shut off and restart the computer too, but usually just a printer restart does the trick. So double-check that the unit is installed correctly (by taking it out and putting it back in) and then try the shut-off trick. Hopefully, one of those will put you back in business - good luck!
1617319
It does not happen to me. I have no problems. Try and change the cartridge maybe it's bad.
243018
I guess that I had a similar experience. I replaced the black cartridge several times and worked with help desk. Eventually it came down to replacing the entire print engine. At this point I took the printer to the dump. Sorry you had a similar experience.
93781
I had the same question! I use mine for card making all the time. I have had an HP all in one for several years rarely had any problem with jamming...but an original HP ink leaked and ruined the HP printer and now have to get a new printer. I seem to be going in circles with what to buy.
1473946
It has always been a great printer for me. Maybe it has something wrong with it that can be fixed.
796091
You must have got a bad one. I have had mine for 2 years and had been working well, even in storage periodically.With any printers, I follow each step religiously, waiting for it to complete every cycle and have to retread the instructions each time I use or change the cartridge. Keep on trying. I don't bother fixing printers. It is too complicated and a waste of time and money. And I print thru the wire, not remotely just to eliminate another problem. They are sensitive creatures.
994025
I had the same problem. In my case, it wasn't the cartridge. I eventually purchased another printer.
1201616
I have not had any problems with jamming. This is the slowest printer I have ever seen and has many other negatives but I have experienced no jamming paper problems.
1980977
It's anybody's guess. I purchased a 15 a few months ago and it went dry within 2 months. And that's with minimal printer use. Shaking it up hard seems to help. I was too lazy to try and get a new one again since it's from an individual seller and not a store.
407598
It could be that the cartridge is not pushed down all the way. If that doesn't work, try making sure there is nothing stuck in or on the track the cartridges slide on. If all else fails, check your power cord connections, and make sure your cartridge door is down all the way.
2083772
Rosemary - first take out the toner cartridge and reinsert - sometimes the smallest thing can cause jams. Second, your paper may have a little too much moisture in it - that also causes jams - put in fresh paper (fan it first) and try that. I might mention I had the same problem on another machine (another company) with paper jams - it happened frequently UNTIL I put in a fresh toner cartridge...didn't make sense to me at the time when I switched it out. The machine worked perfectly since then. Upon examinationn, there was the most minute jag on one part of the removed cartridge - I filed it down with an emory board and used it after I emptied the new cartridge. Worked just fine. I do a lot of prinnting so I probably run into more situations than most. I hope this helps....Anne
330258
o, just push it in. If you find it prints funny, such as missing out lines, just take out the cartridge and reinsert it. i found that happened when I changed the black one.
1974657
I'm getting a paper jam too -- fresh out the box.*Edit: Problem solved. I called HP and they had me reset the firmware. To reset the firmware unplug the machine. Hold down buttons # and 6. Replug in the machine while the buttons are still held down. A line should appear across the screen (for this model printer). And then it worked for me. Good luck all.