I bought this car seat on amazon, its been less than 6 months and the plastic around the shoulder strap broke, where can I get these?
642864
Same thing happened to ours. Call Britax directly. They will send you new (& improved!) ones. Just need to provide manufacture date from side of chair. ;)
1597491
Amazon directed me to Emsco's warranty department (800) 458-0839. I had to send a picture--that was last week and I have not heard back. The red straps were no longer available, so the replacement one would be black. Hoping to get a full refund instead, but according to Emsco that would have to come from Amazon. Not pleased in all this---it was a Christmas gift for my grandson.
1952668
It appears to be nylon plastic. Maybe contact Delta support to see if there is a replacement part.
207546
Hello no this one did not have the new shoulder pads we had to by them from Chicco I think they were 10.00 with shipping.Overall great car seat hope this helps.
78760
I would call your manufacturer. It should be under your seat a sticker with your info and a phone number. I called my manufacturer and they told me to get these ones. Don't chance it.
1698934
It's 6 years from the manufacture date on the actual seat. The reason for this is the foam inside the carseat breaks down after time and becomes unsafe!
530301
Your best bet is to contact Chicco directly. I don't think Amazon would sell pieces for the highchair. Good luck!
1103777
Britax sent me new HUGs pads free. They came via two day shipping. Just call or email customer service. They're really nice. Make sure to write down the info from the sticker on your carseat. There are several versions of chest pads.
1658155
Yes they are...from in between the baby's legs where the straps lock into. Underneath where that long strap comes from there is a small metal piece that you press in whike pulling the long strap to tighten the shoulder straps OR press in and pull the shoulder straps out to loosen. You could also google the intruction manual for this carseat and get a more detailed desciption with pictures.
1857355
Our daughter drives this car and her handle just snapped in the center. We figured since it was plastic it would be better to get a new one a s hopefully it wil last another 9 years. I didn't look for a used one.
2025262
Typically car seats are good for 5 years or need to be replaced in the case of a car accident...from what I've read :)
1034639
Good question. This is the 3rd summer I've had these chairs. Last summer the replacement cushions were on the Amazon web site but I just recently noticed they aren't there this year. My cushions are beginning to show a little wear and I'd like to know where they are available as well. Answers anyone?
19543
I do, the plastic rim has ripped and I can't find anything to replace it with... only 2 months since I bought these, and may have to buy new chairs...
1751011
Call the manufacturer, Body-Solid, at 800 833 1227. They will have a list of dealers, or may even send you one free because of the warranty.
149151
I would leave a product review or contact the company. They have incredible service and sent me a free replacement strap for free since I lost it. You might have similar luck with the case. Great company to work with.
207547
Hello no this one did not have the new shoulder pads we had to by them from Chicco I think they were 10.00 with shipping. Overall great car seat hope this helps.
1199357
You should call amazon, they will take care of you!!! My shoulder strap was inside the bag, but I'm sure you checked there. Happy snapping!