I have been unable to get the manufacturer to honor the warrenty after 8 mo use. If I buy from you, can you?
633795
I do not think amazon gives a warranty. It is vendor warranty only. What has gone wrong or what is not working? I have bought about 20 sets and all is good. If it does not work right out of box then you might be able to return to amazon but not after 8 months. I find they work great. it can be a bit tricky binding tag to Tx but it does work.
2185254
I'm looking for the same...Can't even see warrantee's. Currently trying to replace one that gave out after 1st year.
2065428
Call them, I have bought several units from them and their warranty service is fantastic.Never failed to talk to a knowledgeable human.
31568
Get ahold of amzazons return department, and have them direct you. They must know how to contact the manufacturers warranty department.
601776
To add to my response you can not beat the warranty when you actually need it and contact them. They have always been good to me in that aspect.
1421894
I would call the manufacturer to get the answer to that question. If you call Amazon I am sure they can provide the phone number. You don't want to do anything that would void the warranty.
1745149
I emailed the seller, and they said there is no manufacturer's warranty. Too bad! I've heard so many reports that they don't last that I want one with a warranty as well.
739129
Thru amazon there is no manufacturer warranty because amazon is not a authorized dealer, found this out the hard way : (
1457352
Yes, there's a manufacturer's warranty. I've never had to use it so far so I can't report on how that works.
774253
I just had to call to get a "new" one under warranty and just FYI...they are sending me a refurbished one...they do not send new ones. Not happy.I was told your extended warranty just carries over to this one and then time is up.
2160087
Hello Maddy,Sorry that you have not been contacted yet, but all you have to do to claim the Manufacturer's Warranty is go to their website (iSmooth's website), or you can contact us at support@ismooth.com.Thank you.
1226438
If the manufacturer supplys info that states 2 year warrenty, they are bound by law to honor it. If the warranty claim was posted by another party or a missprint, The manufacturer should be contacted for a resolution.
212809
I not sure, you should e mail the manufacturing company send proof of purchase information if you have it . I have found most companies will honor the product even if it is past the warranty..
2041879
I tried as well. The answer is NOPE. You MUST have your reciept to use the warrenty if you make a claim. I had the power supply side go out after less that one year. The would not send me a new one because I did not think to save my invoice. The LED should not burn out. Your power unit might be the culprit, but it is hard to tell unless you have 2 units. (which I do)....or at least used to.
1479216
It doesn't cost enough to deal with warrenty issues. We've had ours for eight months, works just fine. It doesn't take the place of range.
147473
Don't know? But it has life time warrenty I will get incantact with the company and see if they can change for you.thats what I will do before I keep on trying to figure out.
1631486
Contact step 2. They might even replace for nothing. I have found that when you go back to the manufacturer for things like that they sometimes just send it to you or charge you very little.