I received the set but the cardboard corner protectors left a ripped cardboard/glue residue on the box. How can I safely remove this?
616034
I would call a hobby store and ask if they have a solution to remove the glue.
616035
I bought some stuff called Goop Off, it's a spray and you put it on a cloth and then hold it on the spot and rub lightly it will come all off after you rub lightly though
1141840
Try using a hair dryer and a nail file to gently lift the product from the tape. Acetone or paint thinner will remove the tape residue. Careful is the watchword or you may leave a scratch.
86153
Aww man you shouldnt have returned them, I put a piece of scotch tape at the top right (where the bubbles were) and slowly pulled and the protective film peeled off!
1393769
I would refer you to the manufacturer. Ima take item out of box, throw away box kinda person. Sorry I cant help
1252127
According to the documentation, it can be removed and reused. I haven't tried that, but saw nothing when I applied the protector to lead me to believe there would be any residue.
1982933
Hi John, Your product should be sealed. If it isn't, please contact Amazon so they can send you a replacement. Mike
745981
I ordered these about a month ago and received three units - none detached from the cardboard. I think someone sent one back and fooled the person in the stocking dept. I would ask for a replacement, if I were you. My three units came attached to cardboard and in a plastic bag. Frankly, I was surprised there were three.
434351
Yes remove the plastic one first by peeling it off starting at a corner. It should peel off very easily. Then follow the screen cleaning/preparation and installation instructions that come with the new screen protector. If you have any more ?'s I will be happy to help as much as I can.
142840
There is a sticker and some kind of screen protector on top of the screen you should remove both, because in the box there is also an additional screen protector.
1132288
Hello, I have already used the product and have thrown away the packaging. So sorry, can't be of help.
747517
I have the same issue and don't think the plastic can be removed. I'd love to hear if someone has a suggestion for cleaning this area out as well.
2052922
There is a cardboard Tear Here spot. If you tear the cardboard open there, the plastic clamshell just opens right up and you can lift the bulb out. At least that's how mine were packaged.
1423717
I received the same thing as you. Are we meant to peel off the boards off the plastic?
875116
No! Mine is smearing on many of the boxes. I am also having trouble with the plastic being brittle and cracking/breaking in places. Maybe there is a bad batch of boxes? I have contacted the manufacturer to see if they have any comment.
365508
There is no resealing. The box has a plastic cover that is sealed from doterra. I cannot get into box without taking off plastic cover.
1475763
There's not many ways you could do that. There are probably some sort of plastic repair kits out there but you would be better off googling that then asking here. Perhaps hobby shops?
752444
Try scrubbing it with a dab of peanut butter. Best way to remove adhesive labels.