Nothing holds the top 'cap'-part of the pepper mill in place and it moves around. Have I assembled it right?
616846
mine moves around too but it doesn't affectt he operation of the mill as long as the peppercorns stay in the mill. so you probably have it right as lond as the peppercorns don't fall out. Enjoy the mill. I love mine, it works great and rally does bring out more flavor from the pepper. Good Luck. jim
616847
It does tend to jiggle a little, and it does not secure snug. After a while you will hardly notice it. I have owned mine for almost a year and I don't notice it uless I grab it from the top.
616848
There should be a small screw cap that would be inside the pepper mill to keep the handle in place. In fact, the tighter the cap, the finer the grind of pepper, and the looser the cap, the coarser the grind. So, after fitting the handle on the top of the mill, screw on the cap. I've had mine since 2004, and I've never had a jingle or other sound other than the grinding of the pepper.
1399546
Annie ... I had no problem getting the end cap to stay in place. I simply place the end-cap on the handle, then turned it over and struck it fairly hard on the floor.
1758143
You should be able to unscrew the top part (the cap and carabiner are basically the cap). Just give a firm twist counter-clockwise.
231846
SuVan - it is the same procedure as with other peppermills we have owned: you unscrew the knurled metal top; lift off the wooden cover; pour in peppercorns; and replace the cover and metal top. And, this peppermill works BETTER than any I've ever used -- and I love freshly ground pepper.
852141
I think you better check the connection between the lower section and the upper. It may not be assembled correctly. Possibly its broken....
1395757
Hmmm. It should just close when you do that. Try taking the top off and messing with it to see if it closes that way. If that doesn't work, you might have gotten a defective cap.
2172908
The cap is supposed to act like a seperator of sorts , first make sure the system has zero PSI , or maybe some thing is wrong with the cap ,opening to small or large. Call distributor they have parts and answers
2041135
Julie: Just pull the top silver piece straight off and fill. Be careful as today I filled my pepper grinder and I pulled the top rather firmly and some peppercorns flew when the top came off. My fault as I was in a bit of a hurry. Hope you enjoy the grinder. Do you have both the salt and pepper ones? I have both. Had to order from two different vendors, but love them both. They are well worth the money spent. Enjoy!
885482
Yes, I have had trouble getting the cap off. I will try the suggestions listed below. Thank you so much.
481465
Same think happened to me. The problem is the top is not affixed and for some reason the stuff you need is missing. Contact customer service and they will send you a new . It seems this a ongoing problem.
1235072
Remove the cap. Pull it and then you will find the space or hole for fill the pepper
2269658
Hi there - there is a knack to it. I tilt the basket slightly and make sure the top lines up with the raised part on the mower. And then it just sits in place. I know it is frustrating. I will try to take some pictures and upload.
1464224
there was a threaded nut soldered into the base of mine. I just screwed the center post into it, put a drop of clear nail polish, and tightened it up. Mine works just fine. Hope this helped.
1719071
Did you open the cap to see if anything stuck in between. It's a simple device, I haven't encounter such problems. I bought it four months ago and it still works fine.
2076937
I figured it out! You need to be careful which end caps you put on which sides. The endcaps with the screw holes need to go on to the bottom. The casters screw into those screw holes. When my wife and I were assembling the clothing rack, we put the endcaps that were supposed to go on the top on the bottom and vice versa, meaning that the bottom didn't have anything to screw the casters into it. A little disassembly of the rack, a swapping of the endcaps, some reassembly, and we were back in business!
1323397
I am sorry I cannot answer this as we purchased the rosle pepper mill as a gift... I have not see it in any way shape or form ... sorry
794799
With my pepper mill, the pepper is moderately coarse when I turn the top clockwise... When I turn the top counterclockwise, it seems a bit finer. Don't know if this is the way it's supposed to work but mine does.