I have paired the soundbar and sub but no sound comes from the sub woofer. tried different inputs, re-pairing the devices and different locations.help
633296
I had the same problem and tried everything to remedy the issue, even shutting off all wireless networks and devices in the house- nothing worked. I sent it back and was sent a new sound bar and had the same issues. I gave up and suckered my I.T. department to come to my house...it worked for 6 hours. It was great for those 6 hours. Wireless subs are very sensitive, my issue may have been the copper pipes (in floor heating).
1046490
These are the following steps u have to do : Step 1: power on the soundbar and the subwoofer. Step 2: click Bluetooth (HK remote). Step 3: Make sure u press down the button at the back of woofer. Step 4: There is a switch in the back of the soundbar that u have to press to pair. Step5: It will say "pairing" on the soundbar and the finally it will automatically connect. It takes 10-15 sec to connect for the first time. Hope it helps
1586686
Make sure red and white connectors are inserted into color matched audio out ports. Turn speakers on at base unit and make sure volume is turned up. Use + switch on base unit to increase sound level. Hope this helps!
1774945
I have no idea as to why. I have never experienced that problem. The only issue I ever had was when the volume level of the sub-woofer was turned up to loud and I didn't realize it, LOL. Did you contact LG and see if they had a solution?
546919
There is a line level subwoofer output but not a speaker level subwoofer output. I am using a powered subwoofer with RX-A830.
1855819
Be sure that you are connecting the tv and the soundbar (on the "out" input) with the kind of hdmi cable that also carries ethernet. I wasn't at first and I did get sound but it wasn't right.
138521
Juan is correct. Your subwoofer is probably unpowered, unless it has its own power cord. This receiver port that this connecter uses does not power the subwoofer, so you will not hear the signal through the speaker.
1049310
Had the same problem... so things to do:- Check to make sure you have power- make sure it is well connected to the Onkyo amp- check on the speaker configuration and sound mode.In my case I had to update the configuration so that it recognizes the sub is enabled. Took a few minutes to go though the menus...
926471
Just make sure you are plugged into a sub out port on your receiver i.e. bypassing the amplifier. Also swap the cable with any old cable to see if you hear anything. If that doesn't work you may have a dud sub-out port or a dud sub. If you do, I would recommend getting a replacement because I have had this sub for 6 months and it is fantastic for the price. Good luck!
1074401
Yes the sound bar works without subwoofer turned on. Also, when the sound bar is turned off, the sub woofer goes to 'standby' automatically.
2264040
Exact same thing happened to me. I am in the process of shipping it out for repair. The unit is of terrible construction and the electronics flaked. I actually got a sub -woofer and wireless surround speakers for my TV which are 10 times better.
2164909
I had the same problem, but if you push the output wire into the subwoofer hard and jiggle it a bit they should come on.
1080426
The sub woofer has the orange connector. If you aren't getting sound, you may need to change the sound effect to other than stereo to say 3d sound. You may also need to turn the speaker volume up for the sub. Also try playing something that has good bass to make it easier to tell if it's working.
1669542
Not sure what u mean but make sure there is sub cable input for the receiver and subwoofer. Some older subs use speaker wire instead.
2022523
Rebecca, are you certain that you connected the stereo cable that it came with from the sub woofer to the sound bar?
2094198
Are both subs powered, if so switch the inputs to see if the other works if not you have a bad RCA cord. Hope this helps you.
1514616
Are you sure that you've installed the unit correctly? Inputs connected to inputs, and outputs connected to outputs? Additionally, have you verified that the impedance switches are set correctly? Lastly, have you removed the volume control, bridges the speaker wires, to eliminate a fault in the cables or speakers? If you've tried all this, and still experience trouble, I'd say it's possible that you may have a faulty unit..