Can't get the music to play. Got a replacement and the 2nd doesn't work either. Is there something else I need to do besides just press the box?
638384
No. The same thing happened to me with the original and the replacement Amazon sent. I contacted Tiny Love and they eventually sent me a new music box which looks different from the one the toy came with and it works, but barely.
638385
I bought the toy for my granddaughter and I asked my daughter about it and she says she had to really push on it hard. The same song usually plays. It wasn't a great purchase for me but my 9 month old grand daughter really likes it just the way it is.
638386
I haven't had the problem that the others are referring to. Usually it goes off if I (or my daughter) just hit the side of it.
322139
Yes, I had the same problem and wound up getting replacement from the company after I posted a bad review about it. I did, however, find that the problem wasn't as bad later on and no problem using line-in. I'd say always use the line-in and your headphone jack when possible.
473504
Bad remote. I have this same unit and knock on wood, it works correctly. Sounds like you just received your. I'd communicate with Yamaha about a replacement for your defective remote.
381903
Agree with the previous comment with the one exception - mine had nonworking CD player so I returned it. Purchased similar but a little more expensive SONY.
1662995
Have you tried adjusting the volume? This thing works as plug-and-play. If it doesn't work the first time, it could have been factory defect.
241473
I have read the same thing, but both J&R; Music and Amazon continue to sell this item -- is it an upgrade ... a NEW model ... or a close-out of the old potentially "defective" unit?
155285
I usually start the music once its docked. and it works fine. Have you already sent the box back? Reason I ask is because the packaging is deceiving... On the box is just has Im600, what you need to look for is on the bottom of the box where the serial number is printed just below it has im600USB printed in small text. When I go home tonight I'll send you the UPC code it has printed.
902826
Try resetting it. If that doesn't work send it back. My wife went through three before we got a desent one.
149198
I personally returned mine after it froze ten minutes into playing around with the functions, and bought another player with the refund.If you haven't already, you should hold the reset button for ~10 seconds (as opposed to just pressing it) and see if that does anything, like commutergirl suggested.Also, maybe double-check to see that it was plugged in properly for charging? Sometimes USB ports can be weird.In any case, good luck! I hope it's just a temporary thing and that it works soon for you!
2044669
Not me either. I got the replacement but the same thing happened. There is no way I can connect. IS there anything wrong with this whole device???
1702345
When mine went out, I was lucky I had a Harmon Kardon setting around it worked perfect. I tried getting with NBOX and no customer service good luck if you try.
1697768
Hi Jacqueline. Well I had the same problem as well! Actually bought two of them. It was the first time I bought used/very good as I usually buy new. I would say that's why it doesn't work. Don't know all the details obviously but, hey, it doesn't work and that's all that matters. See about getting your $ back and buy NEW. Good luck!
1924569
Yep, same here. My original unit used to work with occasional screeching sound.. Replacement worked for a week, then screeching came back and now disconnects as soon as I try playing something...
526263
Thanks for your response Mr. Holder. I did return mine and the replacement unit works great. I'm not sure if I plugged the first one into a separate power source so it may have been my fault it didn't work. I wish it came with clearer instructions. I may have thought it ran off the power of the stereo or zune.
1258827
Let me ask, do you have it on the charger? Because if you do, it will not play the flash drive. Just as a suggestion, return it while you can because it is very hard to navigate your music files and then mine simply got stuck on one song and wouldn't play anything else. Needless to say, I trashed it about a month after I got it.
1669662
Call the customer service number that's on the box. They are very nice and helpful! One of mine stopped working and they sent me a replacement right away!
920157
Same thing here. I will be returning it and getting a new one as it was a gift bought from Amazon. I loved it while it worked!!! My husband has the same one and his is still going strong after 1 week! --Hope it lasts! After 2 days I had 240 songs in it for it to go down. Frustrating. Maybe a bad batch? Hope the new one is better.