what is your return policy?
634943
Thanks for your question! According to this seller's details they align with Amazon's return policy. That means you'd be able to return the item for a refund within 30 days if you were unhappy. You can read more about Amazon's return policy here:
321601
Thanks for your post! I can answer your question about return policy. You can return most new, unopened items fulfilled by Amazon.com within 30 days of delivery for a full refund. More information about returns can be found on our Help pages:
2114561
Apparently you don't. I contacted the company and they offered no advice. On the other hand, they graciously offered to refund my money and did not require me to return the item. The refund was processed quickly and they apologized for the problem.
300413
Sharon, before you sent it back I hope you followed the return procedure on the website.As long as you did, you will get your refund once they have recieved and processed the item. That usually takes about 1 week (based upon past experience with my own returns). Depending on your reason for returning it, they may deduct a restocking charge. Was something wrong with the item or did you just not like it?Either way, sorry for your negative experience and I hope your return is processed soon.Best wishes to you.
1024160
You would need to contact the company you purchased it from for their return policy.
111749
Amazon should give you return instructions. I've had no trouble with returns in the past.
331081
Amazon requires all sellers to offer at least a 30 day return policy on the items they sell. Certain sellers offer a better warranty on items, as do we. Specifically check out each seller, the better their feedback the more likely they sel quality products with quality service!
1536400
Whether purchased from a third party merchant or "Sold by Amazon", you are covered by Amazon's 30-day return policy. For more information, see their website. Link: https://www.amazon.com/gp/help/customer/display.html/?nodeId=901888
1133020
Standard Amazon returns policy - 30 days money back. Warranty is lifetime as advertised.
865099
Yes, go to your order page and you will see on the right a slot for returns. It will be taken automatically from there.
482541
It has been a while since I bought mine, but I seem to remember a return policy.
560764
Thanks for your question! Return policy varies depending which seller you are ordering from. Most sellers align with Amazon's return policy which means you can return an item within 30 days for a refund. Here is a list of the sellers that are currently selling this item:
1608367
Thanks for your question! Return policy can vary from seller to seller. For a list of sellers that are currently selling this item check this link:
1046682
Yes! You can return within 60 days of your order for full refund minus shipping and handling!
1056656
I am not sure about return policy. However I had the some concerns but I really, really like this machine. I have low back and knee problems and it gives me the option to adjust easily if having a painful day. It allows me to do intervals without having to get off and make any machine changes. It fits in a very small space in my bedroom with no problem. My niece is a personal trainer and when she visited me last year she really liked the way this machine worked for me. I had no difficulties with assembly. Because I have hardwood floors I purchased a runner to place underneath. It is quiet too. This system is a great combination that works great for me. I hope this helps. Oh, FYI, I have an expensive total gym system I purchased before this that I am trying to sale because it is not easy to use and is not as compact.
650901
Hello, thank you for your question. As of today this item is sold by various sellers as well as Amazon.com. Amazon carries a 30 day return policy - item must be returned in new condition, original packaging and accessories, within 30 days of your delivery date. While some seller's carry the same returns policy as Amazon.com, others do not. I would suggest having a look at each seller's help page for further information. To view each seller's detail page click on their name and "detailed seller information" then scroll down to the returns policy section. Here is a link to a list of the seller's who are selling this item:
2030422
I was unable to do it. I contacted the seller immediately and was surprised by the response, "I'm sorry for your experience with that company, I am simply a seller on amazon and do not work for that company. I am happy to assist you in trying to contact them."I contacted him again as soon as possible but was told that I could no longer return it ," I have a 30 day return policy and cannot accept returns if the order is older than 30 days."So much for customer satisfaction. I have never had a seller expect the buyer to contact the manufacturer rather than enable me to return the product immediately for a refund. Hopefully you will have better luck; I am giving mine to a thrift shop. I was unable to do it. I contacted the seller immediately and was surprised by the response, "I'm sorry for your experience with that company, I am simply a seller on amazon and do not work for that company. I am happy to assist you in trying to contact them."I contacted him again as soon as possible but was told that I could no longer return it ," I have a 30 day return policy and cannot accept returns if the order is older than 30 days."So much for customer satisfaction. I have never had a seller expect the buyer to contact the manufacturer rather than... » Read More I was unable to do it. I contacted the seller immediately and was surprised by the response, "I'm sorry for your experience with that company, I am simply a seller on amazon and do not work for that company. I am happy to assist you in trying to contact them."I contacted him again as soon as possible but was told that I could no longer return it ," I have a 30 day return policy and cannot accept returns if the order is older than 30 days."So much for customer satisfaction. I have never had a seller expect the buyer to contact the manufacturer rather than enable me to return the product immediately for a refund. Hopefully you will have better luck; I am giving mine to a thrift shop. « Show Less