What happens when the light dies, meets its quoted 50,000 hours? Is there documentation explaining about replacing the light? Or, buy a new unit? :(
654051
per the mfg, Conoco Piano Lamps' FAQ: Q: How to Change My LEDs?A: All our LED lamps come with the LEDs pre-installed in the lamp shade. The LEDs will work for up to 50,000 hours with our unmatched manufacturer's 2-year warranty. This means that if you use your lamp 5 hours a day, then the LEDs should last 10,000 days or more. We will replace the LED component for you during the warranty period if it does go out. However, if the LEDs need to be replaced after the warranty period, we do sell replacement LED components for $15-$25 each, depending upon your model.
654052
per the mfg, Conoco Piano Lamps' FAQ: Q: How to Change My LEDs? A: All our LED lamps come with the LEDs pre-installed in the lamp shade. The LEDs will work for up to 50,000 hours with our unmatched manufacturer's 2-year warranty. This means that if you use your lamp 5 hours a day, then the LEDs should last 10,000 days or more. We will replace the LED component for you during the warranty period if it does go out. However, if the LEDs need to be replaced after the warranty period, we do sell replacement LED components for $15-$25 each, depending upon your model.
654053
If that light was left on for 5 hours per day , every day , it would last 27 years. I think it would be ok to buy a new one then. Now if you only used it 5 days per week it would last even longer of course. That is the benefit if LEDs - they should outlast the fixtures practical use. With that said, Looking at the light I'm not sure how you would change the light strip.
654054
Assuming a usage of 4hrs/day, it gives 12500 days of use ie roughly 34.25 years. Assuming a usage of 10hrs /day, it gives 5000 days of use ie roughly 13.69 yearsI am not sure if there is documentation explaining about replacing the light, If I am going to be around that long, I would get a new lamp.
654055
That would be a question for the manufacturer. That's a lot of playing! This is what their website says:All our LED lamps come with the LEDs pre-installed in the lamp shade. The LEDs will work for up to 50,000 hours with our unmatched manufacturer's 2-year warranty. This means that if you use your lamp 5 hours a day, then the LEDs should last 10,000 days or more. We will replace the LED component for you during the warranty period if it does go out. However, if the LEDs need to be replaced after the warranty period, we do sell replacement LED components for $15-$25 each, depending upon your model. That would be a question for the manufacturer. That's a lot of playing! This is what their website says:All our LED lamps come with the LEDs pre-installed in the lamp shade. The LEDs will work for up to 50,000 hours with our unmatched manufacturer's 2-year warranty. This means that if you use your lamp 5 hours a day, then the LEDs should last 10,000 days or more. We will replace the LED component for you during the warranty period if it does go out. However, if the LEDs need to be replaced after the warranty period, we do sell replacement LED components for $15-$25 each, depending... » Read More That would be a question for the manufacturer. That's a lot of playing! This is what their website says:All our LED lamps come with the LEDs pre-installed in the lamp shade. The LEDs will work for up to 50,000 hours with our unmatched manufacturer's 2-year warranty. This means that if you use your lamp 5 hours a day, then the LEDs should last 10,000 days or more. We will replace the LED component for you during the warranty period if it does go out. However, if the LEDs need to be replaced after the warranty period, we do sell replacement LED components for $15-$25 each, depending upon your model. « Show Less
654056
I didn't see anything about replacing the light in the documentation I kept. When my lamp burns out I'll contact the manufacturer, Conoco, to determine what is needed.
1088916
Is it a matter of replacing a battery or bulb? Otherwise, I think you'll have to call the company. I cannot find my stick right at this moment (I have a couple of different ones) and so I can't check if it's even possible to replace those parts. I imagine the company would replace the whole stick for you - if the light just doesn't work.
1497077
I have one and the light meter worked for about a month after i got it. The light mustve died or something im not sure but i know its not the batteries.
1742933
I have owned mine since the beginning of November 2014, and by the middle of December 2014, the light burned out. It also won't hold a charge. Without being able to replace the bulb and/or the batteries, I wish I'd purchased a different model. If the light lasted and the charge held, this would be 100% Awesome!!! (BIG IF)
487229
I would contact customer service. The one I bought was fine so I really have not had this particular issue. However many have told mr their customer service is outstading at Amazon. The chandelier is beautiful once you get yours up you will be happy, so don't give up on this one. Perhaps you can get a replacement even. Hope you get this resolved soon and enjoy your light.
1994414
I have the same question. Looks like the lights are gone with out notice. In fact I thought it's not working since there to light, but looks OK afterwards. What is disturbing is that as an owner of old model I was not aware of the missing lights...
2154737
I believe the LED is built in rather than a replaceable lamp. It is supposed to last for 30,000 hours so if it is not working the projector is broken and needs to be repaired.
2184035
Contact the Amazon seller that sold you the lights. If they are still under warranty, they will replace the light.
1179440
I also purchased a sterilizer. The light seemed to work then realized it did not stay on...thought it may have been bulb so I replaced the bulb with the spare that came with the unit. Same thing happened. I contacted company to see about exchanging the unit. They said "We are sorry to hear that you are having a problem with an item you purchased from us and we appreciate your patience because of this. Unfortunately the unit is past the 60 day guarantee. We can suggest that you check for any loose or frayed wires that could be causing it not to work We can offer a discount on a new unit" Unfortunately we were not aware that there was a problem until after the 60 days because we thought it was working!!! Look for frayed wires!! On our new unit?!
832506
On my unit the green light went out after a while, while the unit was still in warranty. The unit otherwise appeared OK. I called Intermatic and after some discussion and email they sent me a new unit. Their thought was that the light burned out. I took the 'bad' one apart and it looked OK on the inside, so it likely was a bad bulb. The green light should always be on when the unit is powered.
70485
Patricia - I suggest going to Home Depot. I've noted that they have the same light on display, so one of the sales reps could potentially help you with replacements.
389476
I'd send the bad one back. It should last longer. The LED part is probably good, the circuitry sometimes fails. Can't remember the warranty, thought it was a year.
1657629
I would love to buy anyone's that has stopped working somehow. I've bought 2 and my lights keep going out. I'm looking to cannibalize another to get my lights working again. I NEED my lights to work. It seems so simple inside, seems like a repair person could fix it easy enough. I could fix mine but I don't feel like learning to solder.
92767
not sure on mine either. but my replacement lamp was good for about 6 months then started getting warning notes saying the lamp was near the end, and needed to be replaced soon. Not sure if I got a bad one from the seller... At least the lamp hasn't died yet so I guess I'm fine with it.
2110846
Sorry to not get back to you sooner.....did you get your answer about the warranty? I will try to monitor my e-mail more closely. I have another thing to share about the light if you are considering buying it.
1143506
I just looked at mine and yes it is burned out. Thx for bringing it to my attenchion. I'll have to keep an eye on it. I have had this light for about 4 or 5 months now and l don't know when it went out. At this point I have had it on for 18hrs a day since I got it. Everything els is running fine.
1870235
I bought mine a couple months ago and the light worked for a couple of hours then never again. It was an electrical issue, not a bulb issue. I wouldn't recommend it....