I'm having trouble getting my ADT pulse system to recognize this, even though it is an approved device. Should I call ADT first or return?
645052
Hi, I have an ADT system and managed to connect. The way yo install is very easy.Logo to ADT PULSE . ComsystemManage deviceLightsThen plug in the device on the outletPress down the mide of the device for 5 secIt will register on your pups screenGive it a name but should end with lamp otherwise the system will work on your time scheduleSet the on off timeAnd save
645053
If you have been into your z-wave settings to "add device" and it will not add, try to "delete device". Sometimes you get z-wave devices that have been learned in at the factory and are still associated with their system. If you can not get to the z-wave menu then call ADT, if it requires a code to access the z-wave toolbox it will most likely be their installer code. Pm me if you need any more assistance
645054
Hello D. Geary...did yo ever get your module recognized? I recently purchased a module and ADTPulse is not recognizing it.I've the unit within 2 feet of the hub (plugged into an extension cord)
645055
Try installing it as close as possible to the base. I had problems as well, but it eventually worked. You may have to reboot your system.
645056
ADT will not support any device you install yourself. They will require you pay them to send out a technician. I would cancel my ADT account but I'm stuck in a contract. I would suggest you try joining it to the system fom an outlet closer to your ADT hub or exchange the item as it may be faulty.
645057
I have several of these units and have not had any problems with ADT Pulse recognizing them. You will need to have it close to your Pulse hub when you first hook it up (within 5 feet or so) once it is recognized and entered into the network, you can move it to another plug and it should work without a problem. Remember that there is a distance or range issue with the network, every wall that the signal passes through will decrease the distance significantly... but the receivers will use each other as boosters, so to speak, the more you add, the larger the distance since they will relay off of each other. I have several of these units and have not had any problems with ADT Pulse recognizing them. You will need to have it close to your Pulse hub when you first hook it up (within 5 feet or so) once it is recognized and entered into the network, you can move it to another plug and it should work without a problem. Remember that there is a distance or range issue with the network, every wall that the signal passes through will decrease the distance significantly... but the receivers will use each other as boosters, so to speak, the more you add, the larger the distance since they will relay off... » Read More I have several of these units and have not had any problems with ADT Pulse recognizing them. You will need to have it close to your Pulse hub when you first hook it up (within 5 feet or so) once it is recognized and entered into the network, you can move it to another plug and it should work without a problem. Remember that there is a distance or range issue with the network, every wall that the signal passes through will decrease the distance significantly... but the receivers will use each other as boosters, so to speak, the more you add, the larger the distance since they will relay off of each other. « Show Less
1944613
If you have the DSC Type System. ADT used few different system. For example I have my ADT Alarm System installed in June then my Neighbor have theres in December. After checking there system I came to realized that we have different system installed. As long as you as you have DSC Type system then your good to go.
801188
I would return it. They have major issues with customer service, as other people have posted, so I would save myself the hassle and just return it and get a new one or a different device.
1749621
Yes to motion and I am able to set up trigger profile through my ADT Pulse website.
916736
I don't know the answer to this yet. I have the heart rate monitor on order and should receive it in a week or so. I will come back and post an answer when I try it.
1081420
It is not listed as an approved ADT device. However the ADT "Pulse" system does use Z wave technology, and so does Schlage. As long as the ADT system is the Z wave based Pulse system, then they ought to be compatible. Buy one. And if it doesn't work, return it.
407167
I suggest that you refer to the ADJ owners manual for the device to confirm what works.
327828
The best I can offer is to go to http://atdtools.com/distributors/ and contact them. The ATD website says to return it to the seller. The warranties suggested are 90 days and one year. The ADT web site does not offer any answer. Another reason to maybe avoid their products? Sorry this is not more clear. I did email ATD for a warranty. Still waiting!
2249517
I have an ADT pulse alarm system which is my primary controller of my zee ace devices. I added the hand held remote after the initial installation and it has worked fine. Just bought another one and intend to add it too our system shortly. Not familiar with the simon panel you have, but would be surprised if the remote did not work.
1241154
Yes! I've had the ADT Pulse system installed for over a year and each of the GE Z-Wave Switches work well. Once installed just log into your system and tell it you want to install a new device. If the number is not shown select one that is close. Then tell it to find the device. You then have about 40 Seconds to go to the switch and toggle it on and off. The ADT system will then be able to locate and add the device to your system. All the lights and some outlets in my home are controlled by the ADT Pulse system. I never have to turn them on or off. You can set up times and actions for different modes, AT Home, Away, Vacation, etc. Yes! I've had the ADT Pulse system installed for over a year and each of the GE Z-Wave Switches work well. Once installed just log into your system and tell it you want to install a new device. If the number is not shown select one that is close. Then tell it to find the device. You then have about 40 Seconds to go to the switch and toggle it on and off. The ADT system will then be able to locate and add the device to your system. All the lights and some outlets in my home are controlled by the ADT Pulse system. I never have to turn them on or off. You can set up times and actions for... » Read More Yes! I've had the ADT Pulse system installed for over a year and each of the GE Z-Wave Switches work well. Once installed just log into your system and tell it you want to install a new device. If the number is not shown select one that is close. Then tell it to find the device. You then have about 40 Seconds to go to the switch and toggle it on and off. The ADT system will then be able to locate and add the device to your system. All the lights and some outlets in my home are controlled by the ADT Pulse system. I never have to turn them on or off. You can set up times and actions for different modes, AT Home, Away, Vacation, etc. « Show Less
2033914
Has it been registered? Check all connections. If not registered, unplug the base AC adapter. On the base, press and hold FIND on the base while you reconnect the adapter. On thenew handset, press and hold # until the display says handset registering (about 2 second).
165988
I also purchased a refurbished unit and waited too long before returning it. I would return it. I no longer purchase refurbished units.
1194414
I plugged mine in and it got recognized immediately. Sounds like yours might be defective. No apps that I know about are needed.
1847761
(not a Tech for the company) ... that sounds like an issue with the device itself; does not seem like something that you/any user could correct. You might be better off contacting the company for help. Here's a couple of links - if you haven't already done so: http://www.intova.net/support/warranties/ http://www.intova.net/support/intova-manuals/ http://www.intova.net/support/return-merchandise-authorization-request-form/
907703
For ADT pulse, you will add the device from the ADT pulse webpage after you sign into your customer account. There is an app there that will guide you through the steps.
952163
Hey Thanks man, I will sure try this if I get problems with next unit, I should receve it sometime next week. To be honest I feel like naked without my GPS ...lol
2020307
It absolutely works with ADT pulse, although when you log into the pulse site it calls it an "unsupported device". You can still change the temperature from the web site, iPhone, and set up the automations and schedules. You can also see the history (such as when the A/C or heat has turned on/off and the temperature that the thermostat read at any particular time). Once you open the unit to install it, it has "TZ45" printed right on the circuit board. Add the unit to your device list as if it were a TZ45 and it will work flawlessly.Hope this helps! It absolutely works with ADT pulse, although when you log into the pulse site it calls it an "unsupported device". You can still change the temperature from the web site, iPhone, and set up the automations and schedules. You can also see the history (such as when the A/C or heat has turned on/off and the temperature that the thermostat read at any particular time). Once you open the unit to install it, it has "TZ45" printed right on the circuit board. Add the unit to your device list as if it were a TZ45 and it will work flawlessly.Hope this helps!