any one has trouble with dust on the sensor as one of the reviews complained ??
632032
Yes, I had the same problem and tried to solve it with the "automatic cleaning" which can be done in settings. But I also will continue to watch this problem.
632033
I haven't had a problem with this...in fact, I rarely even have the camera in a case when I am hiking, canoeing
210131
No. I haven't had any problems like that. Its easy to clean if it does get dusty.
2225827
I have this camera, and the dust problem is for real. I'm trying to fine a solution.
357999
Sorry, I can't be helpful to you. I am having similar problems, too. The swabs DO seem to leave more lint, etc. on the filter. I had to go through the whole box of 12 both times I have used them to clean my sensor filter. Perhaps someone else will respond with an answer both of us can use.
760192
Often you have to go through a descale process. Look in the manual and try that. It will often clean a sensor and maybe get it going again. The process is a combination of distilled vinegar and water etc...
754829
I've been changing the charcoal ones about three months(that's what they say to do),and that seems to be working out ok. You can take the cover off, and see how much stuff has accumulated on the filter, and I guess make your own determination. Have not changed the HEPA yet, I will probably go for the year, and see if it looks like it needs to be changed. It probably will. It's my feeling that most companies have spent lots of $$$$$ testing their products under varying conditions, and have set up the change intervals to optimize performance. 04/12/2014 Just changed the complete set of filters after about a year. The red HEPA light came on, and I ordered a complete set. I figure the cost is about a quarter a day. Not an issue for the increase in air quality. Hint: (1)Press and hold the reset button until it blinks, then it will go out.(2) Use a small hand vac with brush to clean the sensor area, it will pick up impurities quicker, hence, the fan speed increases quicker and doesn't have to run faster as long. After a year, we are completely satisfied with the EL500.
765877
If for any reasons you get into any kind of issues while installing these sensors please feel free and ask, as I will be glad to assist you... ...just like others did to me!
1320181
Try wiping it with hand sanitizer or something with alcohol in it. When I installed mine i used the dust removal stickers it kinda left residue on the screen. If that doesn't work then idk
1664650
I don't have any issues with dust. Only if I have to add a lot of litter at one time which would happen with any color. I just wipe with a damp rag once a month and it's good.
1512165
Possibly the battery needs changing if you have had it for some time. Other possibilities are: clean the battery terminals and make sure the batteries are seating properly; the sensors need cleaning (see manual for details); the unit is operating in a dusty environment; and, the unit is defective - unfortunately a far from uncommon fault.
1016810
mine does not have this problem, but a common issue is that since you did not use the factory adhesive there is a little gap between the sensor and the actual screen, so all you'd need to do is put a little extra adhesive tape under the sensor to make it sit closer to the actual screen. hope this is the issue you are running into and solves your problem.
1050836
I have been having the same issue with mine, the manual suggests the use of adhesive tape to remove dust from the adhesive. I haven't tried it yet, will let you know what works, looking forward to replies on this post for other innovative ideas on cleaning...
1836720
No idea about the sensor issue. I sent my case back almost imeadiatly since it's of poor quality, not leather & selling of oil.
237978
I've had my 610 for a while now. Thousands of pictures taken so far. Absolutely no issues with spots on the sensor.
1268653
I really can't help on this. We don't have a smoke issue. And we are really happy with the 9500. Effectively NO dust build up, occasionally the yellow and only once the red lights came on indicating odor or dust. The unit is quiet and effective. Both have Plazmawave.
1172672
Did you try pressing the "-" icon on top? You may need to do it a few times. Other than that you may be right that the sensor is the problem. Contact the company if the problem continues.
52110
Same here, it's 10 months old and the sensor is broken. Seems to be a trend! Anyone contact the company about fixing it or warranty info?