Who do i contact for a warranty replacement? My clips have broken, and all it says on my page is 'sold and shipped by Amazon.com'
650454
Otter box handles all warranty issues. I just Googled otter box warranty and went from there. I bought an otter box from Walmart for another phone, had issues with it, and they handled everything.
1822526
I'd start with contacting Amazon (and complain about this issue) and then contact Step2. Step2 has a spot in their website for replacement parts.
790003
contact amazon,they stand behind what they sell.i have had no problem I give them 5 stars
968984
Yes contact amazon customer service they will help you!!!! The are the best tell the you are not happy and the will replace the item!!!!
1205543
The Crosman clips that I bought, from Amazon andWallmart, did not work at all. I contacted Crosman and they sent replacements that work.A slot on the clips was in the wrong place so the clip would not lock in and work.
1821399
Go through your purchases and go to replace refund for this item. Then they will send you instructions on how to get a replacement
1989472
Email the company with either your order number or a screenshot of purchase info. I got mine replaced but then had the same thing happen. I believe I could have sent them in again but think done with this brand. :/
1544695
Check to see if any is listed on the sellers site. I know I had a problem with one about 28 days after I bought and they replaced it for free.
748296
I think you should contact Amazon either by phone or email and tell them you need a replacement.
198360
I really would not know because I never had a problem with mine But for my opinion, I would get hold of the mfg. and then compare to amazon.com they can help most of the time.
1642288
Hello Matthew,We are sorry to hear that there is an issue with your recent order from us.We will ship out your replacement clips first thing this morning via USPS Priority Mail service.Here is your tracking number for your replacement parts shipment: 9405509699937094657929The package is being shipped to:Matthew J. Couture901 Laramie CtMurfreesboro, TN 37128Phone:615-947-2271Thank you.Building 9 Corp.
2124946
I am pleased with the product but the clips for holding the receiver to the helmet broke. Is there any way to order replacements? I do not want to go through the return process for 2 clips.
68414
Hello my clip broke as well , if you contact Otter web site the will send you a replacement one . And you would have to send them a picture of what is wrong with yours and send one out to with the marking on it.
1720570
Yes, contact the company directly. The clips themselves are reasonably priced it's the shipping that was high, so I ordered 3 for future replacements. The shipping charge is the same, no matter how many you order.
2137480
I'm guessing that you've lost or broken one of the clips that came with your cart? Did you contact the manufacturer? Or you might be able to find a similar clip at a hardware store or maybe even at an auto body repair shop.
1961531
Call amazon they send new one . Like they send me when mine was broken Thanks amazon .
394201
I have had this same problem constantly, one of the two small clips has also broken off, not that it did much good anyway.