i need to trouble shoot. My 'buddy' will not turn on
618663
Possibly the 'buddy' battery needs to be charged. My 'buddy' turns on immediately when I press the 'power on' button located on the right side of unit when looking at thescreen. Given my two comments you may have a faulty unit.
315300
My guess is that it's a bad bit of hardware (battery that isn't holding a charge) or the power button is malfunctioning. You have to hold down the "play" button for a long time to get it to turn on and I think that must put a lot of pressure on the button. I'd contact the manufacturer and tell them what the problem is and ask for a replacement unit.
441097
Try holding the power button until it's off and then turn it back on. If that doesn't work, try popping out the battery and putting it back in to see if that resets it.
188116
That sucks Ronny. Have you tried just plugging in the power cord and see what happens?
665764
Hi Fred I'm having the same problem with my gig.It won't charge. I need help as well.
838513
Plug out the device and plug in again. It need trying. That is how I solve mine
427373
I am having the same problem, even brought a new battery and it still does not come on. Warranty is up, so what can I do.
259384
try disconnecting the power, remove the battery , then replace the battery and the power , restart and if it does start call dell and have them remotely check out your laptop
268597
Reload program if you have access to it. Pull battery to reboot remote is another option to try.
2234113
My friend who helped me set this up suspected it was not new and it has now died. I'd buy the new model...and make sure it is new!
1178522
Mine stopped working too and it made a loud buzzing noise... it should turn on after the power is turned on, I fixed mine by just bopping the side and it worked!
399274
it won`t work also.... I pressed the turn on button but nothing happens... no light no sound... Please help!!
437342
I wish I could be more help. The touch on this thing has been sketchy at best. I have not taken the time to troubleshoot. Sorry
1977534
Found this solution:Don't worry! Easy fix. Hold down volume button and power button, and plug charger in and wait. Recovery menu should pop up, select start and off you go :)
1596892
Make sure batteries are in correctly, then hold down power button. Good luck.
1806658
I'm also in the same problem. Anyone have A home repair solution? Prior to this I had the power on problem which was solved by upgrading some blown capacitors.
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.