how do you release the camera from the dash bracket. my new one willnot release.
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Hi Charles, I'm sorry to hear that you're having trouble with the Dash Cam release. It is a very tight fitting mechanism, so I can understand your dilemma. Releasing the camera from the mount just takes a little practice. As you know, the camera snaps into place when fitted into the mount. Therefore, it does take a little bit of force to "un-snap" the camera from the mount. Just make sure to squeeze the little lever that is on the mount closest to the camera before sliding the camera off of the mount. This will release a lot of the tension and give you the ability to more easily "un-snap" the camera from the mount. I hope this information is helpful. Thanks again for contacting us!
632663
Hi Charles,I'm sorry to hear that you're having trouble with the Dash Cam release. It is a very tight fitting mechanism, so I can understand your dilemma. Releasing the camera from the mount just takes a little practice. As you know, the camera snaps into place when fitted into the mount. Therefore, it does take a little bit of force to "un-snap" the camera from the mount. Just make sure to squeeze the little lever that is on the mount closest to the camera before sliding the camera off of the mount. This will release a lot of the tension and give you the ability to more easily "un-snap" the camera from the mount.I hope this information is helpful. Thanks again for contacting us! Hi Charles,I'm sorry to hear that you're having trouble with the Dash Cam release. It is a very tight fitting mechanism, so I can understand your dilemma. Releasing the camera from the mount just takes a little practice. As you know, the camera snaps into place when fitted into the mount. Therefore, it does take a little bit of force to "un-snap" the camera from the mount. Just make sure to squeeze the little lever that is on the mount closest to the camera before sliding the camera off of the mount. This will release a lot of the tension and give you the ability to... » Read More Hi Charles,I'm sorry to hear that you're having trouble with the Dash Cam release. It is a very tight fitting mechanism, so I can understand your dilemma. Releasing the camera from the mount just takes a little practice. As you know, the camera snaps into place when fitted into the mount. Therefore, it does take a little bit of force to "un-snap" the camera from the mount. Just make sure to squeeze the little lever that is on the mount closest to the camera before sliding the camera off of the mount. This will release a lot of the tension and give you the ability to more easily "un-snap" the camera from the mount.I hope this information is helpful. Thanks again for contacting us! « Show Less
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Squeeze the tiny release lever and slide the camera to one side. It's a tight fit.
1282134
There is a lever on the back that engages the suction cup, as well as a small tab coming off the back of the gel suction cup. You disengage the suction cup with the lever, then pull the tab upwards and the cup grudgingly releases it's hold on your dash. I've moved it in between two cars, and repositioned it once, and it hasn't left any mark.
806609
Mount does not rotate. Place camera on the screw mount and turn the tightening knob to stabilize camera, place on glass or metal and push down on the suction button on top and close the locking handle to secure the mount. Surface should be cleaned prior to mounting or you might have a problem with it staying secure. Hope this answers your questions
774904
Loosen two knurled nuts on the bracket that holds the camera with a suction cup to the windshield,point the camera in the direction you want and retighten the nuts,that's all.
1378643
I would at least contact the vendor. If no help, then the joby people. Maybe there is a defect. Be sure to check your camera's fitting, maybe it's stripped.
1385915
I need a new mount for this camera, does anyone have a replacement for this?
1405101
I had the same issue when I didn't know much about DashCams and ended up buying one of these. I would return it and buy a better camera. Something like Amazon ASIN B00FONBG1A
1735223
Hi! I'll look at mine again. I think the previous answer was right, I think I remember directions being in the wrong order. Sometimes, I don't know if this is helpful or not, the spring is the key to making it work right. If the spring isn't installed correctly it won't hold open or shut what it needs to. What is the exact problem you're having? Shutter won't close or open?
1361081
Just fix and tight the mount untill you can move the phone with some pressure, then just move the phone to the right or left. The car mount release system is different from the bike/running release system. Hope it help, works great for me!
768360
the button slides back, toward the camera, not up or down. Slide it back, it will unlatch then you simply turn the opposite way you turned to get it on.
2022171
Most cameras have a little ring or hook on them. All you do is ....hmmm hard to explain. I'll give it a try. Put the little loop (bottom of the pic) through the ring on the camera. Loop the larger one through the small one and it's permanently attached. Did that make any sense at all?
2108623
Wrap a little bit of black electrical tape around the black plastic part in the dash, then press the knob back onto it over the tape. The knob won't pop off anymore!
1887367
Remove the sensor from the mount. Twist the back and there it is. There is even an arrow pointing to the lock position.
728893
Hi David! The easiest way that I do it is to pull the release clip to the front of me. I can get it open easier that way. Hope this helps!
286145
Camera comes with a stick on mount that you mount on your dash. It comes off with a click.
347277
I had to think about for awhile and tried a few different positions. It's really quite simple. Just set the part that connects to your camera into the front of the lower section that is connected to your tripod. then simply push down on the back side which will depress the spring and small silver button. This will throw the release arm into place.
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Maybe you didn't install it right? I have never experienced anything like that. Make sure the gap between the camera mirror and your car mirror is small (small indicates those two suction cups are tightly attach to your car mirror), and make sure the clamps of the camera are properly "clamp" to your car mirror. If its tight enough, it won't pop out when you lightly pull on the camera mirror.