I have been trying for over an hour to get it to sink and it never does. I do Not get any window that pops up. Nothing happens at all,
627916
I learned you HAVE too use the cord that came with it. Also, no window pops up. You have to click on "my computer" and get into it that way. Kinda like a flash drive.
627917
No syncing just use the USB to load in your music then place the USB in the Storm to listen.
1624313
I have the same problem. I've adjust every way I can think of but the steps only go up and down a couple of inches. I hope someone comes up with a solution.
480796
I purchased mine about 2 years ago. It floated just fine. It didn't last more than 2 seasons though. Good luck!
204424
Hi Kathy. In my experience, although it's been a long while, no. Part of the problem was that the system is fighting gravity with the water on the bottom and it just couldn't compensate. Great concept. Poor execution.
300786
I had to take a water hose and kind of prime mine where the intake is, squirt water in there and it will evently pick the water up! Good luck !
1195285
Mine isn't raising at all. Stuck in lowest position and won't budge. I am very disappointed.
699603
It has dawned on me that maybe the reason you aren't getting good results...is old porcelain layered on metal. It may have worn thru to base ?Just a reminder that sinks are one of our least expensive items to replace in kitchen :) Un-less you desire one of those top of the line "farm sinks".Anyway, good luck...just thoughts I wanted to share. GBW, Arizona
409126
I had no problem. It installed with no problems and I have been using it ever since, which has been over 6 months. This with my dad who has dementia trying to pull the sink (and succeeding on one occasion) from the wall. Perhaps you over-tightened it?
1369511
I honestly don't know. It looked like it could possibly float. Our granddaughter built it on Christmas Eve and then came the full Christmas saga the next day, so we never thought to try it. I could ask her.
2283835
Ours isn't circulating either. We filled to the water line and have a slight bubbling, but it barely works. Suggestions?
1013062
I has one. It tended to sink very much. I had to use pillows with it as well
1817493
No, I didn't notice it floating. However, I don't fill my sink with water usually. But wait, I just tried it with about 2-inches of water, and it absolutely did not float. It stayed flat against the bottom.
2219671
Make sure you turn the water on first then pull the spout down. If that does not work I have the slightest idea.
876987
It could be that you didn't fill the float with water by holding it underwater for a minute or two when you 1st installed it. That was barely mentioned in the instructions but sounds like something that would assist in moving the float down.
355414
This happened to me too. Sometimes you have to reset the float, but if that doesn't work you should send it in via warranty.
2093703
That's different. Mine sinks like a rock and never even thinks about coming up on the wall much less just floating.
2049287
On mine,it always starts at zero and I click it up to the resistance I want. It's never stuck on a level before for me.