Even though it has been on the charger it will not come on. What can be done?
612461
happy to help, however the item in question has not been described. so i have no idea what item this refers to
612462
The product must be the Kone vacuum as that is the product on this page. And... I am having the same problem. Could the battery be exhausted? I have had this vacuum for several years.
612463
without an image on the screen or a description, I have no idea what you are referring to. I'd love to help but I need better input.
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
831710
Did you push the charger plug in all the way? I made that mistake once, thinking something was wrong. Good luck!
399534
Most likely it is the battery. Generally the charger either works or doesn't. If its the original battery I can almost guarantee the battery is shot.
945033
Suire you checked that the charger wasn't the problem. I would contact Sena and see about returning the bad unit.
641667
The battery might just be fully charged. That was the case with mine.Use the battery a bit then plug it back into the charger. Make sure the charger is plugged into the USB port.
70077
There is a charging light that stays on while the battery is charging; the 'maximum charging' light does not stay on the entire time on mine, and mine works fine. So - maybe you should have yours checked out or return it..
1382934
Maybe you need to keep it connected until it is fully charged then remove the cable. give it a try .. if that is still not working then it is a problem.
313011
My best guess is to contact the company. They seem to be very active in gathering consumer support as they e-mailed me twice asking me to rate their product. I gave them two separate reviews, both rating the product as excellent and I am sure they will replace the charger.
2165464
Push in the rubber button on the side. If it doesn't start, check if the charge cord is charging it--it may not have a full charge yet.
2047369
If the LED doesn't turn on while you are charging it, then the unit itself might be defective. If it does, then try holding the power button for 60 seconds. If, again it doesn't turn on, then it is also a broken unit.
906931
Could be a lot of things. Most likely, if you have the original charger, it can not be working properly as well. Replace it with one that has a good rating.
2163828
If you are plugging your charger into it try a different charger, if it's still not working write a bad review
1036790
First thing would be to determine if your charger is bad. Do you have an old battery that when you put the charger on it the light comes on? If it does come on, then the charger is probably ok. You could also, if you have one, take a volt meter and see if your charger is supplying a charge.
1958671
contact Amazon, they will deal with the seller, the seller will be send you an email, with the return it label to shipping back and get an other one or you always can get your money back note: if get an other one make sure fully charger the first time, unplugging use until discharge an charger again. I hope it helps
2196005
My brand new one was faulty. It was either the battery or the charger. I sent it back to Amazon (thanks Amazon) and replaced it with one that works
1190859
how do you know that the charger is the problem and not the battery?Just got one used defined 'like new' and after 6h on charge the battery still indicates 0% and when I disconnect the charger, it turns off