Just took delivery of first one. When I plug battery charger into laptop should neon lights come on? No indication battery is charging. Help?
641666
If it's the same "included" charger that I received, then the answer is YES. Two red LEDs indicate that it's working and should go out when charging is complete.
641667
The battery might just be fully charged. That was the case with mine.Use the battery a bit then plug it back into the charger. Make sure the charger is plugged into the USB port.
641668
Make sure your usb port is supplying 5 volts. Lights should be on when charging, if they are already or reach fully charged no lights.
641669
Just plug in the battery first, then plug the charger in. It won't work if you insert the battery after you plug in the charger.
1015434
The LED light on my unit remains red until the battery is charged, at which time, it then turns green. I don't know how a new battery would solve the problem. Is the unit actually charging the battery? It may be the LED light on the charger that is the problem.
162217
That's really possible. If neither your original batter nor the new Anker battery charges at all then it's likely to be either your AC adapter or the laptop itself. If if the laptop will not stay on when plugged into the wall without the battery, then it's probably the AC adapter (try another to find out). If it stays on while plugged into the wall then it's likely the charing mechanism inside the laptop.
1314691
The simple act of installing the battery in your laptop and plugging your laptop into your wall outlet should charge the battery. sounds like yours is defective.
2127270
When you plug it in with a dead battery, the light should be red., When it is done charging, the light will be green. If your charger does not do this, you have a bad charger. I had bought a lower priced model, and it did not work. So be sure to get a quality charger.
1164906
There is just the 2 red LEDs and 1 green one for the "charge level" indicators, correct? If so then seeing both red and the green LED come on when you push the test button does hint it is fully charged. If this is the first time you've charged it (where it can take 24 hours to charge), then I'd double check that it's full by pulling the plug on the charger and then push the test button again after 30 seconds. You should still get the 2 red LEDs, but probably not the green. If you have a volt-meter you can also check the battery voltage on the jumper cables, full is ~14V with the charger plugged in and without it plugged in it should drop to ~13V and hold there. If you suspect the battery being bad, then the way to test it is with a known load and see how low the voltage goes. For example, I plugged in a spot-light that pulls ~4 amps and a good battery had the voltage drop to 12.4V instantly and very slowly dropped the longer I had it on (like after a minute only dropped to 12.3V). A bad battery instantly dropped to 11.2V and within 30 seconds went down to 10.5V. That's how you can tell if it's really bad.
163509
I would replace the charger. If you have a new battery, the charger you have now may have a defect. My laptop is 7 years old with original battery. But so far it's been working fine with this charger that was indeed very inexpensive.
999386
Are you positive it is the cord and not the battery? A dead battery will not charge. If you're certain it's the cord, contact the manufacturer on the warranty and tell them what happened. I have had this cord for a couple of months and so far, no problems. It might just be your cord is defective. If you're not sure it's not the battery, you can tell by the little battery icon in the task menu tray on the bottom right of the screen when the cord is plugged in. If there is a plug next to it but it's not charging, it's likely your battery needs to be replaced. Also, make sure the cord is fully connected at every juncture. My cord tends to slip out of the outlet sometimes and the connection to the power box loosens sometimes. Another thing to look for is the green light on the power box. If that is on when it is plugged in, the cord is still getting power. If that's off, it's dead. If you want the cord "asap", you will have to order another one. Not likely the manufacturer will act quickly. They aren't expensive. You might end up spending just as much in shipping costs. If the battery is the problem, they sell the battery on Amazon too. Just turn off your computer and remove the battery. The model number on the battery should be there. Just type it into the search window on Amazon and it will come up. I bought both within the last 9 months. One more thing. Make absolutely sure the cord you are using is for your computer. If you still have it, check the model number on the cord that came with the computer. Type it into the Amazon search window. I was using the wrong power cord for a while and it died and I got this one because it was the exact model number of the one that came with my laptop.
1783186
just put battery in the desk top charger. Make sure it is in the slots at the back and watch the charging light it should change color
1467259
Make sure the battery is charged with a WALL charger (I.e. no laptop or anything similar). When it's finished, all four LEDs should light up. Then plug in your device and hold the button by the charge ports for a second or two and it should turn on, charging the device.
1534303
My light (green) stay's on when charging. It goes off when complete. Mine only blinks when the battery is low. It sounds as if your battery might be faulty. I never use tech support on anything. They usually know less about their products than we do!
65315
No battery charge indicator. Not even an indicator to let you know the charging is complete. All it has is a blinking led telling you it is charging, but it never stops blinking!
988787
Tony,I have not had this issue, after the 23 hours of charging, when you check the battery indicator lights, are all 3 lit. if they are, there is no issue. the battery is at full power. Otherwise run the battery until fully depleted then recharge. usually they take a few times to come up to full power. Hope this helps!
2248660
There is only one light in this charger. When you plug it into the device, it will turn red and then it will change to green when charged. Check the side once you plug it in. Took me a couple of looks to make sure it was functioning - I did not think it had a light myself.
2137149
The one I got did not work. Tried 2 different laptops & 3 different chargers. The light next to the where the plug goes into the laptop used to light but battery would not charge.
1083593
Either you connected it wrong, or you have a dead battery. The two lights should be indicating a problem with charging.
702527
I checked with my daughter, since I bought it for her laptop and she's the one who installed it. She did not get that message, but did mention that the battery needs to be charged before it will work. I don't imagine it would charge, though, if it's "not detected", but maybe you could leave it on for a while and see. You can probably tell I'm not very "techy". We didn't know until after we bought the battery that the laptop would work perfectly well just plugged in, with the battery uninstalled. If I'd known that, I probably wouldn't have bought the battery at all. Sorry I can't be more help. I checked with my daughter, since I bought it for her laptop and she's the one who installed it. She did not get that message, but did mention that the battery needs to be charged before it will work. I don't imagine it would charge, though, if it's "not detected", but maybe you could leave it on for a while and see. You can probably tell I'm not very "techy". We didn't know until after we bought the battery that the laptop would work perfectly well just plugged in, with the battery uninstalled. If I'd known that, I probably wouldn't have bought the battery at all. Sorry... » Read More I checked with my daughter, since I bought it for her laptop and she's the one who installed it. She did not get that message, but did mention that the battery needs to be charged before it will work. I don't imagine it would charge, though, if it's "not detected", but maybe you could leave it on for a while and see. You can probably tell I'm not very "techy". We didn't know until after we bought the battery that the laptop would work perfectly well just plugged in, with the battery uninstalled. If I'd known that, I probably wouldn't have bought the battery at all. Sorry I can't be more help. « Show Less