I bought two of these and one is not cooling the water. No warranty for this ???
620758
They are not supposed to "cool" the water. They will keep water cold (I add ice cubes) for a good 20 hours. Contigo says there is a lifetime warranty on them. Maybe you have a faulty one??? Contact Amazon if that's where you bought it.
620759
R u putting cold water in? Don't expect it to cool warm water. Mine keeps cold water cold for at least 20 hrs.
620760
What do you mean, it is not cooling the water? Do you mean it is not keeping the water cold? You should go to the Contigo website if you have questions, they will be able to answer them for you.
1745333
I don't have the warranty at hand since it was a gift for my mother and it's at her house. But she's had it for 4 months and it's working fine. I can also tell you that we had to send it overseas because we live in Venezuela, and it arrived in good shape. I think it's a good product and it will work fine as long as you you keep the water away from the electric parts (cables, etc).
680655
I had one of these things a couple of years ago & it started leaking within a few weeks. It also didn't stay cool.Inconsistent quality is apparently the problem. Contact the company & see what happens. I returned mine to Bed Bath Beyond & told them the problem. Apparently I wasn't the only one to return them.
228412
I'm sorry, I don't have the warranty info handy.. I can tell you that I've used in one summer and it had zero problems.. I hosed it, dried it and packed it up in the garage for the winter- so it should be in fine shape for a second summer. My advice is to call the company and check the warranty info via them. Sorry I can't be more informative.
533491
I'm sorry it fizzled out on ya, mine is going strong and I've had it over a year now, I would imagine that the manufacturer has a warranty on it but I don't know what it is, go to their web site and see what you can find out, again, sorry I was not much help.
833733
Thank you for asking. unfortunately my thermo cooler started leaking the water from beneath soon i bought it hence did not serve me as i expected. i still have it and i am torn whether to trhow it away as a junk or what can be done.honstly i dont know what to do with it and this discouraged me soo much that i will never purchase anything from you unless you convinince me again that you really care for your customers. you advertised the electric water cooler as a new product but when i opened it, it was used it was not brand new as you advertised. anyway i am helpless under your mercy.Thanks and blessings Thank you for asking. unfortunately my thermo cooler started leaking the water from beneath soon i bought it hence did not serve me as i expected. i still have it and i am torn whether to trhow it away as a junk or what can be done.honstly i dont know what to do with it and this discouraged me soo much that i will never purchase anything from you unless you convinince me again that you really care for your customers. you advertised the electric water cooler as a new product but when i opened it, it was used it was not brand new as you advertised. anyway i am helpless under your mercy.Thanks... » Read More Thank you for asking. unfortunately my thermo cooler started leaking the water from beneath soon i bought it hence did not serve me as i expected. i still have it and i am torn whether to trhow it away as a junk or what can be done.honstly i dont know what to do with it and this discouraged me soo much that i will never purchase anything from you unless you convinince me again that you really care for your customers. you advertised the electric water cooler as a new product but when i opened it, it was used it was not brand new as you advertised. anyway i am helpless under your mercy.Thanks and blessings « Show Less
524168
This seems to be a common problem with this product. I would contact the seller and get it fixed if the cost is reasonable. They sent me a new one when mine broke but now the second fan has gone out as well. As I do a lot with my dryer I can't afford for it to be down so I bought an Excaliber.
2066881
I would honestly contact Noctua support. IIRC this cooler comes with extra clips for a second fan. If you damaged a clip or were shorted one, I'm sure these guys will replace it. The cooler comes with a 6-year warranty and I've read countless occasions about their customer service being second to none. So I'd say start there! http://www.noctua.at/main.php?show=support&lng;=en
1583732
Yes I got one!! I don't know about warranty, but the first one tore up and they sent me another! Didn't have to send the first one back, now that's A warranty!!! I had only used for three days!
651514
I bought mine over two years ago and don't remember if there was a warranty. But I still have mine and it works great.
146932
Contact Delta direct. There is a warranty on the faucet. I did this with another company faucet online and was sent a replacement part free of charge.
1305227
I don't know. If it is new it might be a defect. I have 2 of these units and there is a clear difference in the fan from high to low. Mine have been going strong for a year now....one of them was on my boat all winter running 24/7 and still works great. I'd either check with the manufacturer or send it back. Good luck!
2258229
Our original unit purchased in 2004 had a two year warranty for the heater but I see no information regarding the waterer itself. We purchased a new unit recently for our daughter's barn and is being installed now. I did notice a warranty card with the information provided but did not pay attention to the actual terms. Might visit their website for additional information or call Brower.
539379
I think you have a bad unit. If you just bought it, get it replaced. If you had it awhile and it's in warranty, call Primo and see about warranty service. If it's out of warranty, the cost to repair will probably not be worth it. Considering all the bad reviews posted, I've been very lucky. So far no problems. I have had mine over two years and use 3 or 4 bottles a month (5 gallons). Water is still cold. Heater worked when I used it, but I rarely did and turned it off to save power. I believe the pump is a bit noisier than when it was new, but it's not what I consider terrible for a pump. Even then, it doesn't take long to fill and turn off. I think you have a bad unit. If you just bought it, get it replaced. If you had it awhile and it's in warranty, call Primo and see about warranty service. If it's out of warranty, the cost to repair will probably not be worth it. Considering all the bad reviews posted, I've been very lucky. So far no problems. I have had mine over two years and use 3 or 4 bottles a month (5 gallons). Water is still cold. Heater worked when I used it, but I rarely did and turned it off to save power. I believe the pump is a bit noisier than when it was new, but it's not what I... » Read More I think you have a bad unit. If you just bought it, get it replaced. If you had it awhile and it's in warranty, call Primo and see about warranty service. If it's out of warranty, the cost to repair will probably not be worth it. Considering all the bad reviews posted, I've been very lucky. So far no problems. I have had mine over two years and use 3 or 4 bottles a month (5 gallons). Water is still cold. Heater worked when I used it, but I rarely did and turned it off to save power. I believe the pump is a bit noisier than when it was new, but it's not what I consider terrible for a pump. Even then, it doesn't take long to fill and turn off. « Show Less
1817340
You probably need to ask the manufacturer or Amazon. I think it was a one year warranty.
290886
I had nothing but problems with TWO of these units; neither one cooled properly. I returned them both to Amazon.
1969015
I would imagine there is a warranty. I would contact the vendor first and then the manufacturer.