Does the company engage in a money-back guarentee? With a majority of the 5-star reviews all being made on the same day, i feel skeptical about this
637824
I was skeptical before ordering. I actually ordered them for my mom but she said they kept her awake all night. I started taking them just to see if I liked them and the weight really has dropped. However, I only take one a day in the morning. I do not know about the money back guarantee, I'm sure if you contact them you could find out?.. I intend to continue to buy this product.
637825
I haven't had any issues with this product, so I haven't attempted to get my money back, in fact I have reordered.
637826
Not sure. I've been using this product for a month and pretty satisfied with the results.
642451
I agree that several reviews appear to overly positive and generic. It makes me suspicious that they might be fake reviews.
270419
I just got off the phone with their customer service (Tracy) and am very dissatisfied. When I called the CSA said she had 5 other calls waiting over 15 min, and had now way to resolve what was really a design flaw in the Classic 7.Read the PR relaeases and SEC filings. This tiny company is basically in deep trouble - loosing money right and left, and is out looking for an angel to fund them. They are in conserve cash mode and do "talk nice" but there is nothing they can do about most complaints.Bottom line... expect a courtious but unresponsive customer service representative to leave you frustrated and your problem unresolved I just got off the phone with their customer service (Tracy) and am very dissatisfied. When I called the CSA said she had 5 other calls waiting over 15 min, and had now way to resolve what was really a design flaw in the Classic 7.Read the PR relaeases and SEC filings. This tiny company is basically in deep trouble - loosing money right and left, and is out looking for an angel to fund them. They are in conserve cash mode and do "talk nice" but there is nothing they can do about most complaints.Bottom line... expect a courtious but unresponsive customer... » Read More I just got off the phone with their customer service (Tracy) and am very dissatisfied. When I called the CSA said she had 5 other calls waiting over 15 min, and had now way to resolve what was really a design flaw in the Classic 7.Read the PR relaeases and SEC filings. This tiny company is basically in deep trouble - loosing money right and left, and is out looking for an angel to fund them. They are in conserve cash mode and do "talk nice" but there is nothing they can do about most complaints.Bottom line... expect a courtious but unresponsive customer service representative to leave you frustrated and your problem unresolved « Show Less
478686
I realize that I'm years late to comment on this, but that is exactly why you should use the forums for complaints about the company/fulfillment/etc. and use the ratings for the products. I didn't see your rating when skimming through, but I saw the effect of your two-star rating. Now, years after many people have had to wait for their units, production is not longer having trouble keeping up with demand, and your two-star rating is no longer relevant, but still affects the average rating.Regardless, Chris N. was a jerk in the way he/she addressed the misuse of the rating system.
1872332
Thanks for pointing this out. I checked on most of the reviewers, they have reviews on a lot of products so I'm skeptical and will try a different product.
1314616
I have never considered them for such use. I wouldn't think so but believe it best to ask the company. I found them to be an excellent provider and would believe them to be honest enough to tell you the truth. After all, they want their business to flourish, not fail because of poor reviews because of dishonesty!
1164090
If it sounds too good to be true, then it usually is, too good to be true; especially with this many bad reviews. I'm not taking a chance, most images this time of year are family & friends, both are much to valuable to risk loosing just to save a few dollars.
1051838
Well because it's too good to be true - i am really skeptical a product with their claims can be manufactured and retailed for 299$ - an over ambitious employee perhaps who couldn't deliver on his claim.
1564514
I think that these reviews are by people who were given the product for free. I tried the product and don't think it was worth all the five star reviews it has been receiving. That said, I contacted customer service because I didn't notice any benefits, and they refunded me immediately.
1114611
I would agree - most of the reviews look fake. Even really good products get one or two bad reviews. I really wish Amazon had a way or reporting abuse for that type of thing. (This not the only product I've seen this happen with).
1541958
I KNOW right?!? What has been happening to Amazon lately? More than half of the reviews I read seem to be "fake"! This really makes me feel nervous about buying the products because if companies have to pay people to leave fake reviews, its says something about their integrity, and probably about the quality of the product too...
1037218
They are definetly fake reviews just start checking what else they reviewed and everything is simailar and 5 stars, shame on you amazon thats why I use your site, now YOU cant be trusted..
1766240
I am definitely thinking the same thing; I posted a not very positive review a couple of days ago, and within hours tons of 5 star reviews popped up and my two star review went back to page two or three. I think that somebody (or bodies) are playing us for stupid. lol
331790
Thanks for the update. It's unfortunate that their reps were saying the opposite not very long ago. Chances are the company not only had plans but were working on it. It's also unfortunate that customer service is so bad for other companies in the industry that I can't ding them for giving out wrong info in the past, since you can't expect anything better from the competition.Another obvious issue is that they emailed an attached file instead of a link. If it were on the website, that would not make sense. Why would they want people to contact support each time they needed a driver? Thanks for the update. It's unfortunate that their reps were saying the opposite not very long ago. Chances are the company not only had plans but were working on it. It's also unfortunate that customer service is so bad for other companies in the industry that I can't ding them for giving out wrong info in the past, since you can't expect anything better from the competition.Another obvious issue is that they emailed an attached file instead of a link. If it were on the website, that would not make sense. Why would they want people to contact support each time they needed a... » Read More Thanks for the update. It's unfortunate that their reps were saying the opposite not very long ago. Chances are the company not only had plans but were working on it. It's also unfortunate that customer service is so bad for other companies in the industry that I can't ding them for giving out wrong info in the past, since you can't expect anything better from the competition.Another obvious issue is that they emailed an attached file instead of a link. If it were on the website, that would not make sense. Why would they want people to contact support each time they needed a driver? « Show Less
509660
I always look at a reviewers profile. If they give a super amazing review, and they have only reviewed the 1 product, you can pretty safely assume the review is fake. Or they've only reviewed the 1 product plus a second other random product, (which seems to happen a lot to make them seem more "believeable") I assume those reviews are fake too. I think many companies pay people to write the reviews because it seems very common. I see alot of this on amazon especially with the health & beauty and cooking-type products. I wish there was a way to make people more aware of this.
1706958
judging by the timestamp on the email from Amazon related to your question, i think you were trying to call them too early in the morning. but even when you get a hold of them, if my experience is indicative, they will not be able to be of much help.
1503980
According to the one star raters, some were sent a replacement, some a refund, and some were given nothing. For the last group their only recourse would be to dispute the credit card charge. I think this is an item you want to buy from a local retailer.