anyone have problems with this printer not printing black ink? my ink was low, I replaced cartridge and now nothing
636198
I had same exact problem, Office Max told me printer heads need cleaned. You have to take it semi apart to pull out heads.. Very frustrating..
636199
This seems to be an on going problem with this printer. There is a solution, if you don't mind getting your hands a little dirty. Just be careful removing the electrode connectors to the print head, I jacked mine up and made the printer unusable. http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/My-Officejet-4620-will-not-print-the-black-ink/td-p/2235905
636200
If you bought cartridges with photo paper the black cartridge in that package won't work unless you have the printer with the photo option.
636201
yes , the same thing happens to me. This printer is a piece of trash. looking for a new printer. Won't be a HP
636202
I have never had a problem with printer's ink except once when I was sent an empty cartridge HP.they sent me another immediately .....make sure your cartridge is full.
256820
Make sure the printer is ON!! That was my problem also...I just changed mine for the first time....
830867
I've had a similar problem after the printer sat idle for a week or so. I was able to correct the problem by re-priming the ink cartridges using the syringe provided with the Ink Block system. Remove the plug in the non-working cartridge, and using the syringe, draw a small amount of ink back into the cartridge. Run a cleaning cycle, and see if it is now working.
1692863
why won't my hp 6500 print in black? It is a new cartridge that worked previously. I've tried taking out all the cartriges and cleaning them...turning it off and on...unplugging it etc... Any suggestions?
403962
Hi John, the cartridge are supposed to be "plug and use", if they are not being recognized by the printer, contact the seller, they should be fine to replace them for you. It happend once to me on one black cartridge, the seller asked me to trash it and he send me a replacement one that worked fine.
963116
Both are true. I did not know at the time of my post that any different action was required, but one black cartridge has malfunctioned by leaving partially unprinted streaks in the lines of print. I removed it, wiped an accumulation of ink off it, reinstalled it and got some good printing, maybe 15 or 20 pages before it did the same again. I disposed of it so I would not have that frustration again. Jon
1371351
I got the same error code. I checked the ink levels & found that the black was low & needed replacing.
1422617
I don't own this printer, but I believe the printer uses two different types of Black ink (at the same time, in different slots). So, for the printer to work, you would have to have all the color cartridges installed as well as both black cartridges - one of each type.
1888038
I have no had this sprinter for less than a year . I have had to get a new print head once. The latest problem was with the black ink cartridge. I showed 50% left but wouldn't print. I tried cleaning the print head and then tried deep cleaning the print head. I wound up replacing the black cartridge and the Cyan and Magenta because they ran out during cleaning process. I cannot recommend this printer.
1268913
I was not happy with the re-manufactured black ink cartridge. The on-line status tells me that my ink is out. I was able to monkey with it and it does print, but I could not tell you what I did or how I did it. I've already ordered my official HP black ink for when this does finally quit working. Sorry, I realize this is not helping.
1548854
My experience is when it runs out completely of any ink color it stops working but not before if black has not yet run out the printer will, sometimes, ask you if you want to print in just black. If it says low, be sure to have more ready of the same color. Otherwise this is an excellent small printer.
2272344
If you print a lot, the print head get filled with old dry ink. I have had my printer for about ten years and have had to replace my print head twice. The first time I called HP and they told me what the problem was. The second time, I knew what the problem was. Replacing the print head has worked both times. My printer wouldn't print any color, not just black.
433872
Sorry to say that I had the same problem with the color cartridge. The Black Cartridge works as far as printing, but it's unable to track how much ink is available.
1045100
I have now used 1 full black and started a 2nd and it all comes out as true black. If someone is having that problem it's most likely because they have their printer set wrong. If you try to print in black but the cartridge is empty or not installed correctly the printer tries to make the black using the color ink.
741973
Ruth, I have seen this problem in the past with other printers, so it would not have been an issue for me this time HAD it happened. I am pleased to say that NO ink error messages have occurred after purchasing and installing this! I hope you are as fortunate should you purchase it.
2183612
I suppose you have to buy new cartridges. I hope you like your printer better than I like mine. Mine sounds like a truck starting up when I use it.
396040
Why won't printer print in black. Cleaned heads several times and nothing helps. All ink cartridges are over half full. Colors print great, but black won't print. Not an answer, the same question as asked before. Can't find answer to question someone else asked.