Refund/Return/Exchange Policy? What is the policy/procedure if the item received is defective?
644593
I'm trying to return a phone that I bought and go for a different phone , how can I do that?
644594
I,m trying to "Return-for Refund" an item #106-6564027-6036257/Portable 12 Volt Air Compressor/Sold By USA CASH AND CARRY. The Compressor WILL-DOES NOT WORK! When Plugged Into the 12 Volt Auto-Cigarette Lighters! The Seller, does not respond to my problem! What Do I DSo???? I Want TO RETURN for Refund...ASAP! PLEASE HELP ME, LesHolman
1821399
Go through your purchases and go to replace refund for this item. Then they will send you instructions on how to get a replacement
1285159
Thank you! I'm glad Amazon didn't give you an issue with the return. I was concerned about that. Was there an issue with the program? Was there something you didn't like?
852212
Sorry to hear that your machine isn't working. Amazon has a great return policy and I've never had any issues with them providing a refund for defective merchandise. I know that this item is large and not easily returnable, but give them a call.
996877
Contact Amazon. They will issue a refund and have you send it back. There are no exchanges. Save the time and go straight to Amazon.
2159419
I would go to best buy. at least you can return it without having to pay return postage. especially if you're not satisfied. good luck
671756
Sharon, before you sent it back I hope you followed the return procedure on the website. As long as you did, you will get your refund once they have recieved and processed the item. That usually takes about 1 week (based upon past experience with my own returns). Depending on your reason for returning it, they may deduct a restocking charge. Was something wrong with the item or did you just not like it? Either way, sorry for your negative experience and I hope your return is processed soon. Best wishes to you.
847548
From what I've read, NO. But Amazon will honor their return policy and/or exchange it if you so desire.
1784189
I would send it back for an exchange. It is supposed to go out eventually. i had to return one.
1531728
Sure, you can easily return things on Amazon if they aren't right for you. From the website, you can print out a return label and tape it onto the original shipping carton as long as you keep the box intact.
1018862
I don't know about Amazon's internal procedures to ensure quality control. All I can tell you is they quickly refunded my money, after I mailed the defective item back (return shipping was free). Then I ordered another, and this one, though used, was like new. I was very satisfied ...in the end. If there is a problem, contact customer service before doing anything. They will guide you through the procedure in returns.
1004759
you should contact the person you ordered from directly to inquire about a refund - this item was not purchased from me
300413
Sharon, before you sent it back I hope you followed the return procedure on the website.As long as you did, you will get your refund once they have recieved and processed the item. That usually takes about 1 week (based upon past experience with my own returns). Depending on your reason for returning it, they may deduct a restocking charge. Was something wrong with the item or did you just not like it?Either way, sorry for your negative experience and I hope your return is processed soon.Best wishes to you.
60552
Wireless Warehouse USA will exchange or repair any defective used/refurbished /new phone purchased from our company within 30 days of the original shipment. In the event that we are unable to repair the phone, a replacement of the same model will be granted to the customer. If the identical unit is unavailable then we will issue a refund. Note: any phone send in for refund (for any reason) will result in restocking fee. Shipping cost will not be refunded.
1954651
Possibly a manufacturing issue...contact Amazon and begin the exchange process.
729029
Amazon has always accepted returnd of thie type in the past. I see no reason why you would not be able to obtain a refund or new unit...
1113574
if it's a recent purchase, you should be able to return it. don't try to fix it if its under warranty.