Installed for one week. Batteries seem to have very little capacity. WHY is there no review option on this ?
616121
I assume that you replaced both batteries and your unit is a APC BACK-UPS XS 1300VA, with AMD board, 1 AMD 4-core cpu, on-board graphics and Samsung 27" (?) monitor, I am drawing 90 watts total and the UPS says I have 52 minutes estimated run-time after 3 months of service. Same as new. You may have a bad battery but do as the first person suggested, try a reset. In a UPS you always replace all the batteries when it is time - hope this helps
616122
go online and search how to do a battery reset on the unit. also add up the power requirements of all things plugged into UPS you might be overloading it. i do think the factory reset will help
616123
The seller will unlikely honor the one year warranty either. Mine died within 6 months (would not take a charge) and when I sent him/her back both batteries, it took the person 1 month to only send ONE battery back after he/she received it. The person refuses to answer my emails anymore. I basically have to buy another set now.
616124
Do not know why there isn't a review option, I suppose that is dependent on the site. I have been using this unit since it was first released by APC and have had no trouble with it. I have an AMD FX-8350 Black with Corsair Dominator1866 DDR3 32gig, an ASUS Crosshair V Formula-Z, Sapphire TRI-X R9 290X and all the other crap to run and stay cool. With a 26 inch full HD monitor, surround sound and HP 7500 series printer all running I get between 12 and 22 minute run time depend on the load. More than enough time to save and shut down if I need to. Never had any trouble with this unit. I have owned it for several years. Do not know why there isn't a review option, I suppose that is dependent on the site. I have been using this unit since it was first released by APC and have had no trouble with it. I have an AMD FX-8350 Black with Corsair Dominator1866 DDR3 32gig, an ASUS Crosshair V Formula-Z, Sapphire TRI-X R9 290X and all the other crap to run and stay cool. With a 26 inch full HD monitor, surround sound and HP 7500 series printer all running I get between 12 and 22 minute run time depend on the load. More than enough time to save and shut down if I need to. Never had any trouble with this unit. I have... » Read More Do not know why there isn't a review option, I suppose that is dependent on the site. I have been using this unit since it was first released by APC and have had no trouble with it. I have an AMD FX-8350 Black with Corsair Dominator1866 DDR3 32gig, an ASUS Crosshair V Formula-Z, Sapphire TRI-X R9 290X and all the other crap to run and stay cool. With a 26 inch full HD monitor, surround sound and HP 7500 series printer all running I get between 12 and 22 minute run time depend on the load. More than enough time to save and shut down if I need to. Never had any trouble with this unit. I have owned it for several years. « Show Less
1187953
The only thing I can think of is to check that the batteries are facing the right direction. one up one down one up one down.
1779015
Exactly the same thing happened to me. If anyone knows of another brand or reseller that might actually sell good quality batteries it would be a good idea to hear from them.
511293
I did not have any start up on this other than putting batteries in it. I'd let them know it's defective and to have them send you new.
1000903
I haven't needed to replace batteries yet. Sorry I can't help. But now I anticipate I'll have the same problem, so I'm happy to know this online Q&A; exists. Maybe the manufacturer will give us some hints.
1811687
It has been a while since installed it but it uses a mall backup battery which I did test. I forget how that I tested it.
1988300
I've never found one either. B&D; just blew me off when I emailed them about not supporting their products. Their Alligator has a similarly crummy battery (18v tho', not 36).I'll never again buy B&D; of any kind.
266997
Sometimes "New" batteries have sat on shelves for so long they have discharged completely. I advise getting Rechargeable batteries with a charger, remove and install when fully charged light indicates full charge. Otherwise, return the timer for a new one, could be a lemon, it happens. My cheap-o batteries from the dollar store barely lasted a month, but the rechargeables are still running after 3 months.
7509
Hi, I contacted Sylvania help center somehow, and they said it is highly unusual for the batteries not to last even a day. They suggested returning unit. I also tried brand new batteries; they suffered the same fate. Thanks.
2195009
Is it possible the battery is not charged? The instructions suggest it is necessary to discharge fully then recharge. It may be it came discharged, and must be on charge to be recognized, I bought an inexpensive battery and it lasted about three days, then began indicating it should be replaced. The only other possibility would be an incorrect battery? Best regards, Sammy
312755
You can check voltage , but u can't do a load test to confirm battery condition !
448894
I think you must have gotten a faulty unit, mine lasts for at least a week on a full charge. I would contact support on that.
1832681
Haven't put the batteries in yet as I have them in my BOB in a separate package--------you might try and keep the batteries out so that there are is no possibility of leakage etc.
2176199
Several possibilities for the problem. Use quality batteries such as Duricell and be sure to buy from a supplier with a high turn-over. Be very sure that the battery's are fresh. Even a dead battery will measure 1.5 volts but it will not be able to deliver the required current. When operating with low voltage, contact resistance is always a problem. To minimize this resistance issue, always spin the battery's after installation, this polishes the contacts. There is always the possibility that the unit is defective. I have not had any problems with my unit..............hope this helps.............Bill
1087186
Perhaps mine is defective, but a fully charged battery discharges to 0% within a week or two.
619094
Don't even bother. When my battery finally went on my last one I took it to a battery store.When they opened it up there were about 10 small batteries all wired together in a way that a layman cannot replace and for them to replace them cost more than a new unit. Throw it out,save the filter for back up and buy new!
51829
I only paid $30.00 for mine and it got thrown into the waste basket. Battery wouldn't last for more than 20 minutes. I had it for less than a week. Shop for a better value.