No Amazon on Roku without firmware update (which hangs) We use Roku primarily for Amazon streaming. It quit working yesterday; now the Amazon screen simply demands that I update the Roku box to firmware v.4.2.1006....which doesn't work. I've tried the upgrade a half-dozen times but it simply hangs the Roku, requiring a hard reset, relinking, and then it's back on 4.1.2669 which Amazon will not accept.Bottom line: Roku XD will no longer work with Amazon streaming. Any ideas on how to fix this? Roku forums have not come up with a solution, and since it worked fine on the older firmware (which is all I can actually run) the obvious workaround is for Amazon to allow 4.1.2669 with their application. No Amazon on Roku without firmware update (which hangs) We use Roku primarily for Amazon streaming. It quit working yesterday; now the Amazon screen simply demands that I update the Roku box to... » Read More No Amazon on Roku without firmware update (which hangs) We use Roku primarily for Amazon streaming. It quit working yesterday; now the Amazon screen simply demands that I update the Roku box to firmware v.4.2.1006....which doesn't work. I've tried the upgrade a half-dozen times but it simply hangs the Roku, requiring a hard reset, relinking, and then it's back on 4.1.2669 which Amazon will not accept.Bottom line: Roku XD will no longer work with Amazon streaming. Any ideas on how to fix this? Roku forums have not come up with a solution, and since it worked fine on the older firmware (which is all I can actually run) the obvious workaround is for Amazon to allow 4.1.2669 with their application. « Show Less
646838
It's a hardware problem. ROKU ended up replacing my unit entirely; I was fortunate enough to connect with a support person in their online forum who authorized a replacement, so I never had to call support. In any case, mine would never make it past that update, so they sent me a new one that worked perfectly the first time. There must be a problem with a specific batch of Roku XD units...I bought the failed one from Amazon around October 2011. If you haven't called support yet I'd try that first, otherwise go to the Roku forums here http://forums.roku.com/viewforum.php?f=28
646839
My Roku 2 HD will not accept software update...have tried about 20 times. I can no longer access my Amazon Instant Video. Strange that my older Roku XD has updated and runs the new software for Amazon just fine!
99122
Not a problem ... the automatic software update-version 5.0, build 804X-will roll out to the following supported players in all regions: Roku 2 XS (model 3100), Roku 2 XD (model 3050), Roku 2 HD (model 3000), Roku LT (models 2400 & 2450), Roku HD (model 2500) and the Roku Streaming Stick (models 3400 & 3420). Click Link Complete Details http://blog.roku.com/blog/2013/05/14/rolling-out-the-new-roku-interface/
1034896
Never had that problem.. I did not update firmware due to me wanting to not have the crappy cineV junk on it. Are you sure the firmware update is not the reason? How was it playing before that update? If it was playing ok before then I would try to download the firmware again if you are able to.
794304
I have found the same problem, after 8 hours of samsung UN46D7000 tv vs amazon instant video! At least I can stop pulling out my hair trying to make it work. Ya think they could just send the frickn' app the tv with all the other crap on there we will never use.
1946736
It's functioning on my set. EDIT: APPARENTLY there are a few different firmware versions on these sets...mine is E550i-b2 V 1.16.47.0758. Some sets have E550i-b2 V 1.25.24.0234. My opinion is that this is causing a lot of problems in the tv enthusiast community. It's possible that Amazon Instant Video is NOT working on both firmware versions, as some are still reporting it isn't functioning. Vizio is NOT offering a firmware update at this time, so as far as I know, you are stuck with what firmware version you get....for the time being.
1875843
I have also been having problems with my roku player. My boyfriend got it for me for christmas and it constantly cuts off my shows. I have tried restarting it and my network with no success. I have had this issue with Netflix, and crackle. My Netflix on my computer and my phone works fine wirelessly but the roku acts up all the time. I can't remember the last time I watched a show or movie for more than 10 minutes before I was kicked off back to my menu screen. I will try plugging in the ethernet directly and see if that works, but I am very disappointed and I feel chagrined for my boyfriend that this Christmas gift is essentially kaput! Any other ideas please let me know! I have also been having problems with my roku player. My boyfriend got it for me for christmas and it constantly cuts off my shows. I have tried restarting it and my network with no success. I have had this issue with Netflix, and crackle. My Netflix on my computer and my phone works fine wirelessly but the roku acts up all the time. I can't remember the last time I watched a show or movie for more than 10 minutes before I was kicked off back to my menu screen. I will try plugging in the ethernet directly and see if that works, but I am very disappointed and I feel chagrined for my... » Read More I have also been having problems with my roku player. My boyfriend got it for me for christmas and it constantly cuts off my shows. I have tried restarting it and my network with no success. I have had this issue with Netflix, and crackle. My Netflix on my computer and my phone works fine wirelessly but the roku acts up all the time. I can't remember the last time I watched a show or movie for more than 10 minutes before I was kicked off back to my menu screen. I will try plugging in the ethernet directly and see if that works, but I am very disappointed and I feel chagrined for my boyfriend that this Christmas gift is essentially kaput! Any other ideas please let me know! « Show Less
2032083
I contacted Samsung who told me there was not an Amazon app available for that player, even though Amazon told me there was. I ended up disconnecting the player and bought Roku.
924029
Yeah, I'm stuck using Netflix + Vudu despite being an Amazon junkie. Would love to watch Amazon movies on one of my devices (xbox 360, boxee, apple tv), but none of them support it. Come on Amazon. Kindle rules because it works on every device, why isn't Amazon video the same?
1715478
I just tried streaming (wired connection) with Sony BDP-BX37 and Sony BDP-BX57. Installed latest update on both. After a few minutes of streaming it pauses, gets into the "Loading, Please wait..." mode and doesn't resume at all after that. My internet provider was on the line running tests when it happens and didn't see any problem from his side. It happens not only with Netflix but with YouTube as well. I can stream fine from my PC, or from my Sony XBR9 TV. I am sure there is a major flaw in the firmware of the Sony BDPs. Maybe they don't work well with certain routers. I have a D-Link 624.
1219977
This is one of amazon hd compatible devices made by ROKU not all of them are compatible but this one is.Roku HD Streaming Player (Old Model)
285961
Yes, XDS is supported provided the ROKU you purchased is capable. Firmware updates are issued when needed. Generally, if your PC can view a file, ROKU can move the video to TV. Once connected to the Internet, you can see (on your TV) a STORE from which you can choose sources for video and/or music. Some are free, some are not. There is Amazon, youtube.com, TED, Krackle, several movie sources, and several music sources. You'll be surprised at all the stuff out there for ROKU and ROKU-like devices.
2061924
Chris Martin is wrong. I downloaded the apk of the latest version of Netflix and manually installed it. I can log in and browse and update my queue. But it fails to connect to the server when I try to stream anything. I presume this is some device check thing. But I don't think anyone has hacked this out of the latest version of the app since it works on all Froyo and Gingerbread devices.
1922596
@givnastyI have 3 rokus and have no issues ...Sure some roku users have issues just like any other tech gadget. Before you go thinking Apple TV is somehow free of headaches and snafus , goto http://discussions.apple.com/forum.jspa?forumID=1397 or http://discussions.apple.com/category.jspa?categoryID=197 where u will find literally thousands of issues including "flaky wifi" and unhappy users...Roku has much more content plus amazon vod and it takes all of 5 -10 min to setup.......Roku rocks! CNET : Roku wins editors choice http://news.cnet.com/8301-17938_105-20024488-1.html?tag=contentMain;contentBody;1n @givnastyI have 3 rokus and have no issues ...Sure some roku users have issues just like any other tech gadget. Before you go thinking Apple TV is somehow free of headaches and snafus , goto http://discussions.apple.com/forum.jspa?forumID=1397 or http://discussions.apple.com/category.jspa?categoryID=197 where u will find literally thousands of issues including "flaky wifi" and unhappy users...Roku has much more content plus amazon vod and it takes all of 5 -10 min to setup.......Roku rocks! CNET : Roku wins editors choice... » Read More @givnastyI have 3 rokus and have no issues ...Sure some roku users have issues just like any other tech gadget. Before you go thinking Apple TV is somehow free of headaches and snafus , goto http://discussions.apple.com/forum.jspa?forumID=1397 or http://discussions.apple.com/category.jspa?categoryID=197 where u will find literally thousands of issues including "flaky wifi" and unhappy users...Roku has much more content plus amazon vod and it takes all of 5 -10 min to setup.......Roku rocks! CNET : Roku wins editors choice http://news.cnet.com/8301-17938_105-20024488-1.html?tag=contentMain;contentBody;1n « Show Less
1160633
Yes. But I have experienced some choppiness and stalling on Amazon Instant Video, so I opted for VUDU which works with no issues.
357142
I am not sure if amazon video is compatible. There are many apps to choose from to stream video. I use Netflix. The picture quality is at least as good as DVD when streaming. However, I find that Netflix has a lot of issues. I will need to sign back in, it will not load and then at least every 3 months you have to update the Blu-ray player. Other streaming Blu-ray players seem to have the same issues.If you are going to mainly stream video, I would recommend buying something else. This is fine for occasional use but can cause many headaches.
2252866
I returned my ROKU 2 and kept the older Roku HD. When I called tech support about use with PlayOn I was told there was a "firmware issue" with Roku 2.... If you pay for Netflix and Hulu Plus, I don't think you'll have a problem with either Roku original or Roku 2, but if you use Playon, the older one is better.
1751266
I have the same issue when i go to the amazon app or push the amazon button on my remote I get a screen that is grey that says "The amazon instant application is currently unavailable while we are working hard to bring you an updated, feature rich, application. For more details, please visit http://www.amazon.com/videohelp" has anyone actually gotten an amazon app that works on this tv? Or getting the same thing I am? The web page it says to go to is just a link to amazon cust. support.