Just brought it and enough water in it, but the red light flashes intermittently with the green light ? Or stay in red light for minutes!!!
519091
I would call their customer service. They will send you a new one but, only put a 90 day warranty on it after. This is why I will never buy from them again. They don't stand behind their product. I bought one and it failed within three days... Good luck.
519092
I started getting same issue with duck one after one week and in two week it completely stopped working. Then I returned and ordered frog one and that is working good since one month. I will suggest to return it and go for frog.
49616
On my unit the light is red, and it starts flashing red when I place a drained battery into it for charging. Once the battery is charged it turns green and stays green until I remove the battery to use it.
171371
My light had stopped working too. There is a battery in them. I bought a brand new one and that ones light didn't work. I called brita and they told me that depending on how long it was on the shelf that battery could have worn out. I also changed my filter one time on the new one and no light. I thought that was the end of it. I just write the date on the back of it. When I changed it again....the light came back. So strange.
724554
Clean it out completely and check cords. Also make sure there is water in it, If not it may slow down or stop without it. Mine did that, but after I cleaned it and filled it back up, it was up and running. I think it's because the water was too low. That makes sense to me.
1697927
I just bought this unit in December and I have the exact same problem. I love the unit. It is on my bedroom carpet so I am going to try to put a mat underneath it to see if that helps and I will try to change the water level a bit as another person suggested. My guess is that the water sensor works well and the system needs to be level. Someone else told me to put it up at the highest setting and that may help. I really don't want to have to replace it and its too late to return. It really is an awesome unit. Looks great too
46930
ill check with my husband if he knows, but another issue is that we r not sure that the water is actually going thru the vitamin c casing. ours may be malfunctioning. we've used it about 3 or so weeks.
373581
Sounds like it may be defective, mine has a faint light when it is working. Check to see if files are transferring.
1172565
It would do that for me as well when there wasn't enough water in the reservoir or if the canister and top weren't totally locked onto the base. I also remember reading reviews where some of them had glitches that caused the lights to flash and it wouldn't turn on. I would contact the manufacturer!
1731762
The red flashing light means the water is below water sensor -&gt; add more water. When the red light is constantly on, that means the diffuser has power and has enough water. If it doesn't turn on, 98% of the time, it's just low water. You need to fill above the metal sensor.
1234484
My green light would not turn in after i charged it. I called the company and they were very responsive-sent me a new one. You can find the user manual on line!
432664
I think it means something is wrong. the red light should flash continually then the green light will come on occasionallyand be a solid light. -
1327695
Pull off the top attachment while in operation and look down the neck of the unit. You will see a green light through the water that is being pumped if working. I've had mine for several years with no problems.
1535516
Did you test the water? Did you run it for a few hours after installation? I thought ours was a bit cloudy too in the beginning but it turns out it was just very small air bubbles. We've had ours 6 months and are thrilled with it!
1851878
I think I solved it. Once you clean it as the manual says you need to reset the system. With it plugged in but NOT turned on, put a paperclip or something in the reset button and press the (I think) Timer button. Should work then. The reset procedure I just described is in the manual right after the cleaning instructions.Thats funny V. Montez, I did the same thing - put it away for a cpl months and finally decided to tackle that damn blinking red light. Its all working well now!
1722259
Hi Melanie, Sounds like somethings wrong. I put mine in the water first, then turn it on, & it runs.
1173258
I just plug mine in the red light comes on and then I leave it there till I need to use it. Yours might be defective...
2270832
Owners manual indicates it is dealing with very impure air. I would put it on a table top for a few days and see the red flashing stops. If it does you may have it in a draft prone area or have dusty floors or both. If I clean my floors around the unit sometimes it goes yellow. Might need to clean the Dust Sensor Filter w/ soap and water. Read the owners manual.