How do you get the computer to recognize the mp3 ? I have connected the sun glasses up to my laptop trying to download music but I haven't been able to....it like the laptop doesn't see the mp3 play via the usb port....are these glasses a ripoff? Help!!!!
653297
Well, I hate to hear that. I have two pairs, and I have had very little problem. The battery is a bit weak if it's not charged regularly. Make sure that you have charged the sunglasses for at least two hours before you attempt to hook it up to your computer. Once you hook up the glasses via the USB cable, go into My Computer and look for a "Removable" drive. If it's there, double click it and you should be able to "copy and paste" your mp3s into it. That's the only way you can get the music onto the mp3 player...you have to manually copy and paste the songs you want onto the glasses. It's not like an iPod where it syncs itself. If you still can't see the player on your computer, you might have to send it back for a replacement or refund.
871988
I simply connect it to my PC via the USB cable, and it appears as a drive in Windows Explorer. You can drag and drop .MP3's to the device in this manner. I agree with ChefBum, the interface on this unit is clunky, but I love what it's capable of. I may have to check out the GB-10 myself!
172942
Hello Warren,I just tried it on my WIN7 computer and it worked. Plugged into USB, the computer found it and loaded drivers. I listened to music on the MP3 using Win7 and loaded music to it from the computer. No problem.
709451
Thanks for your response, but I do not understand what MSC or MTP modes are or how to access them. :( Do I open windows media player and then plug in my sansa? Is there a step by step instruction anywhere for people who are totally computer and mp3 illiterate?
1044989
Just like any other MP3 player - all I did was upload music I had already dowloaded onto my destop. I never download direct to the player from a site. I like to check that the download works properly first on my desktop before saving it over. Hope that helps.
223064
It me again, I was able to set up the speaker with my daughter's iPhone5, easily done. Then I attempted to connect my laptop. It was discovered and connected but still would not play. Weird???? Hope you get some other responses
1108910
I would say contact customer service but the line is perpetually down. Is the music in the correct format? Is the device showing up in "My Computer" (assuming you use Windows)? Which program are you using to sync files, if any?I would really advise you to ship it back to Amazon and get a refund because this thing is a piece of junk.
1498479
When you connect to your computer, your computer should recognize the device as a "USB Device." In Windows, look in "My Computer." Once you connect, you should be able to explore the device/drive. DO NOT DELETE any of the files you find. If you are successful connecting, there will be a folder that contains .mp3 files - I was successful with adding files to that folder that were then usable. However, with all that said, the device itself is very difficult to use, especially if you are expecting it to function like an "iPod." I hope this helps.
44888
Easy, just plug the correct USB that properly fits the Sunglasses in to the computer. If it doesn't read it and that's the case. Try fixing your "USB DRIVERS" on your computer. Then reboot your computer, and it should work like a charm!
128958
Hi, I use an MP3 player and it is working for me :), I hope it works for you!
1693980
Toshiba 40UX600U 40-Inch 1080p 120 Hz LED HDTV with Net TV (Black Gloss) I just received the set and I cannot use the usb or the SD card reader to play mp3 files or any movie files ONLY jpeg. What's up with that?
962701
I just purchased this player... it works fine, but I have put two different 64gb cards in the player and it does not seem to read the music. What type of formatting is required to match the player?
91285
this mp3 player is great.....but it will not play while being charged as far as I can tell....I have a neat little speaker and I can charge the speaker while I listen but I make sure I'm charged up before using it in the car......sorry
297910
Does anyone know...I bought a new computer, and now I can't charge or do anything with my mp3.And I don't have the disk or anything else that came with the mp3, what do I do? Please help...
45417
Mine works okay though the sound quality isn't very good. I had trouble with a flash drive that developed the problem of not being recognized by any of my computers. Found no remedy for it and the company would not replace it. Disgusting turn of affairs. Hope you have better luck. F. Burton
570321
I don't have a ready answer for you but I perhaps the frequency at which the glasses operate at might not be compatible with your playback device. The glasses operate at 144Hz while many playback devices are still on 120Hz
1258827
Let me ask, do you have it on the charger? Because if you do, it will not play the flash drive. Just as a suggestion, return it while you can because it is very hard to navigate your music files and then mine simply got stuck on one song and wouldn't play anything else. Needless to say, I trashed it about a month after I got it.