A piece of the peeler that holds on the peeler fell off. There were no instructions or diagrams with the peeler. I need instructions and diagrams to s
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The manufacturer's website has a link to a PDF of the instruction booklet. I don't know whether this helps you but you can access the PDF at http://www.victorio.info/apple-peeler---suction.html. Good luck!
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http://www.youtube.com/watch?v=RmyHYN-Nt7U Here is a youtube video on assembly...hope this helps.
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A GENUINE Victorio Apple Peeler comes with a five-year warranty. Contact us for more information or assistance. -KimberlyVictoriohelp@victorio.info866-257-4741
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The manufacturer sells the pieces - I bought an extra spring, and two extra peeling blades and corer/slicer blades. They were inexpensive and shipped very quickly. I'm sure they'd be happy to help you if you contact them directly!
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There is an instructional video on their website...I felt the same way til I watched the video...it's super easy. It just peels apart at the top of the case
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I took ours apart and I can't see what got stuck. I guess more information is needed to answer the question.
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This particular spiral peeler is not a good investment. Mine fell apart after two or three times of use. Just wish someone would have told me. I paid forty five dollars for mine.
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Thanks so much for posting this. The butter knife trick worked like a charm. I didn't have a lot of luck working the two halves back and forth, but did find that inserting a thin flat screwdriver blade and using that to pry the two pieces apart made it easy (after the butter knives were installed). Thanks again!
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http://us.atlanticpromotionsinc.com/products/2-starfrit/51-kitchen_accessories/61-peelers/267-093209002blck-electric_rotato_express_.info.html
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The instructions weren't all that clear anyway, but there was a diagram. I looked and couldn't find it. Youtube has a video I will pass on the link. You may already have it. I would strongly recommend using white duct tape, (as others have probably already suggested) to hold the joints together. http://youtu.be/cnvJeRXNsoM
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There was nothing on the box or instruction pamphlet if it was made in USA. All I know is the peeler works
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I did not receive an instruction booklet. I just unwrapped and used it perhaps youtube could help with that.
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They didn't send any instructions, this was the same question I asked them and it is frustrating. I use a knife to pry it off.
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The 3-prong head is built into the peeler and is metal. So, if yours didn't come with it, it's defective and you should request a new apple peeler from the seller. The same would be the case if you somehow managed to damage that part of the peeler and need a replacement.
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Mine didn't come with instructions either. I went on YouTube and looked up some videos. It helped a whole lot.
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I guess you could try to contact the manufacturer, but I doubt it. How'd you manage that anyway? For future reference, I put it in the basket where the utensils go.
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Just pull it with a small pliers. It should come out. It is just clipped not soldered
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I need one also!!! Cannot figure out how it fell out but it did and is missing.
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Mine didn't come with instructions either. I watched a video on youtube. The way I remove the slices is to use a knife to cut down the side in two places, then you can pull the pieces off. Also, if you want the pineapple to remain intact, you can remove the handle (the black plastic part) by pushing in those buttons on each side... but personally, I'm going to cut up the pineapple anyway, and that handle was kind of hard to put on there in the first place, so I don't really want to have to do it again.
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Go to www.westbend.com (they now own Back to Basics brand). Click on food & fun, then food prep/canning, then on food prep, then the model of peeler you have (either suction cup or clamp). On the model page above the instruction manual link you will see a drawing of two wrenches next to the model number of the peeler. Click on that and it will take you to all the available replacement parts for your peeler (many parts), including the blades. Or call West bend's Back to Basics number at 800/688-1989. Hope this helps!