Can anyone comment on the delivery ? I was wondering if someone could comment on the delivery experience ? was the box in like new shape or beaten up ? Were the setup people competent ?I ordered this TV from frys, it was shipped via DHL, DHL missed their estimated delivery date... when it arrived it was so beat up... i was shocked. When the guy took the tv out of the van it was laying flat down. Naturally i refused delivery. Frys refunded my CC promptly but it left a bitter experience.Thanks,aPriceAlert.com Can anyone comment on the delivery ? I was wondering if someone could comment on the delivery experience ? was the box in like new shape or beaten up ? Were the setup people competent ? » Read More Can anyone comment on the delivery ? I was wondering if someone could comment on the delivery experience ? was the box in like new shape or beaten up ? Were the setup people competent ?I ordered this TV from frys, it was shipped via DHL, DHL missed their estimated delivery date... when it arrived it was so beat up... i was shocked. When the guy took the tv out of the van it was laying flat down. Naturally i refused delivery. Frys refunded my CC promptly but it left a bitter experience.Thanks,aPriceAlert.com « Show Less
617090
I had a great experience with Eagle (CEVA), although it did take 10 days. They carried the tv up 3 flights, set it up and tested picture and sound. It was in perfect condition. To top it off, the price dropped $130 today, so I got an even better deal than I thought.
617091
Eagle "lost" my TV and Amazon has since hiked up the price on the 4665. They're offering refund but not replacement, so I've effectively lost another $500. I'm taking my money elsewhere.
617092
I received an email from Amazon on 12/1/-7 with a tracking number. I was supposed to hear from Eagle (The White Glove service) within 5 days. My package is sitting in Conn. No word from Eagle. Delivery date on their site is today. On Amazon the Estimated Delivery Date is 12/12.Called Eagle (aka CEVA Logistics) and the only thing they could tell me was that my package was in route.
403719
Purchased from Amazon, Eagle delivered as scheduled, box was in perfect condtion, delivery man took tv out of the box and set it up in our built in wall unit 5 feet off the ground. I was very pleased with their service
617093
Is it customary to tip these guys? Mine is scheduled for delivery tomorrow btw 11am and 1pm EST.
617094
I had a good experience like the others here with Eagle. Order Placed on the 3rd and the TV's here by the 7th. No problems what so ever
617095
I had a good experience with Eagle. One man (with a dolly) brought the tv into my apartment. He unloaded the tv, set it on my tv stand and gave me the option to either take the packaging or leave it with me just in case I would want to return it for some reason. The only downside was the 4 hour window but all delivery services require that.
617096
I had a great experience with Eagle, delivered on a Sunday, so I didn't even have to miss work. Brought TV in the house, took it out of the box, turned it on made sure the picture was ok, then took all the trash. TV is awesome.
617097
Bought from Amazon, shipped by Eagle. Very good and fast delivery. Called me on a Sunday, called them back on Mon, had the set on Tues! Box and set in perfect cond. Two guys brought it in and set it up. Thanks guys!
773535
I ordered this TV and it came in a box that had obviously been previously opened and then taped up.I clicked to return the item - it looks like Amazon is requiring me to ship UPS/FedEx (which I understand) but I'll have to pay for the shipping (at least at first, I think) and then I'll get a refund, not a replacement. I wanted this TV but I don't know if I'll get the same deal by the time the refund goes through.
2052775
MANY people from slickdeals.net (and some from the AVS Forums) were very happy with their sets. There were a couple that did receive damaged sets but that happens anywhere, US-Appliance shipped out new ones after they received the damaged TVs for confirmation. I also remember reading that they were slow on shipping but people ultimately received their bundles. If there was something else wrong with the TV other than visible damage, you have to notify them within 24 hours of you receiving the delivery. Just read their policy.
442062
I ordered mine a few days ago after doing research, blah blah... went to Best Buy who had it for 1299.00 and it was not in stock, cannot be delivered, and on back order until Sept. I had checked Amazon just incase this happen so went home and purchased. I am soo hoping everything receives well. I am having it delivered to my UPS Store, so I will at least have an audience when I unwrap it. I just hope Pilot doesn't baulk at delivering to a box number. @Leonard, sorry to hear of your troubles, for it does seem a gamble to order anything like this from an online retailer and delivery.
1250639
I can't agree more, yesterday there was free shipping and a lower price. When I checked out today there was a $100 shipping charge on my email confirming the order that had not been reflected in the shopping cart. By the way the TV was $150 more than yesterday. Very frustrating shopping experience. Should have just gone to Sears paid the higher price and avoided the drama.
598001
I would worry. I was supposed to have my TV delivered last Friday. Never came, no call from Pilot or anything. I call every day since then and just found out today that Pilot "does not have the TV", they lost it. They blamed Amazon, Amazon blames Pilot. Long story short I'm not getting a TV as Amazon no longer has any in stock to send me as a replacement. Very upset with both companies. I hope your experience turns out better.
878413
I picked mine up through Costco and have also noted that it's not on their website right now, odd. It was 1,399 w/ free shipping and it is the best TV I've ever seen. You'd have to pry it out of my cold dead hands.
1138116
I purchased a Sumsung LN-T4641 sold by Amazon on Wednesday after much deliberation. The TV was shipped on Friday via Eagle EGL freight. I plugged the tracking number provided by amazon into the EagleGL website and got an estimated delivery date of of 4/20. The TV was shipped from Harrisburg on Friday 4/13 and is coming to Northern VA. This morning the tracking number showed that it had arrived at Dulles Airport. I called Eagle and they were very nice and arranged an afternoon delivery on Wednesday 4/18, two days before the delivery estimate. So far, so good!
2102394
I finally ordered it from Frys.com. It cost me $1591 after taxes. Just waiting for it to be delivered which is scheduled for tomorrow(Within 48 hours - awesome).Thanks to Gary for pointing this site.
445210
I actually called them myself. I was keeping track of the shipment and it said it would take a lot longer than it really did. I ordered from Amazon on a Monday and tracking it, I found it reached EGL I believe on the Friday of the same week. I called them myself on Monday to ask them to deliver on Tuesday (my day off). I'm not sure if you can get them to install, my guy just brought the box in and opened it up to check if anything was broken. I powered up and connected myself.
2163163
Oh, nevermind everyone. I looked around and found this on the website: "Currently Unavailable: This item is currently not available for ordering, and we don't know when or if this item will be in stock again." Well, then. Crap shoot it is. I'll wait it out and cross my fingers or look for another TV.
1673980
I received a Samsung LN32A450 LCD today. It was listed as being an "open box" in "mint" condition. When I lifted the TV out of the box it sounded like there was gravel inside of it; not a good sign to say the least. Sure enough, it was DOA. I called Samsung Support to be safe. Amazon Customer Service was great and arranged for a pickup (at their expense) though warehouse deals cannot be exchanged; I had to start shopping all over again. There's no telling if it was already broken in the warehouse or if CEVA, a new (to USA) shipping company is to blame. For me, it was not worth trying to save $20-$50. My next purchase will be *new*. I received a Samsung LN32A450 LCD today. It was listed as being an "open box" in "mint" condition. When I lifted the TV out of the box it sounded like there was gravel inside of it; not a good sign to say the least. Sure enough, it was DOA. I called Samsung Support to be safe. Amazon Customer Service was great and arranged for a pickup (at their expense) though warehouse deals cannot be exchanged; I had to start shopping all over again. There's no telling if it was already broken in the warehouse or if CEVA, a new (to USA) shipping company is to blame. For me, it was not... » Read More I received a Samsung LN32A450 LCD today. It was listed as being an "open box" in "mint" condition. When I lifted the TV out of the box it sounded like there was gravel inside of it; not a good sign to say the least. Sure enough, it was DOA. I called Samsung Support to be safe. Amazon Customer Service was great and arranged for a pickup (at their expense) though warehouse deals cannot be exchanged; I had to start shopping all over again. There's no telling if it was already broken in the warehouse or if CEVA, a new (to USA) shipping company is to blame. For me, it was not worth trying to save $20-$50. My next purchase will be *new*. « Show Less
2119065
Hello, thank you for asking. This TV is in perfect working condition. We ship our TVs by UPS. All of our shipments are insured fir the full amount of the purchase. In case of damage you are not responsable. We will replace your TV or issue full refund. Buy with confidence. Thank you.
1618329
The first couple of flat panel displays I bought I always made sure to add "White Glove Delivery", and it was always the same run-around of the Online Store promising one thing but the Shipper fulfilling the order delivering a far different experience. Don't expect any set up from a Delivery Service/Freight company. Just be thankful if they carry it in the house / apartment for you. The first plasma I bought didn't even get that far.It's not a big deal, and I'll continue to buy TVs online because the price is superior, but I'd wish Amazon would communicate a little better with their Carrier contractors and tell them what is expected of them. Or, alternately, just stop promising what Carriers refuse to deliver. The first couple of flat panel displays I bought I always made sure to add "White Glove Delivery", and it was always the same run-around of the Online Store promising one thing but the Shipper fulfilling the order delivering a far different experience. Don't expect any set up from a Delivery Service/Freight company. Just be thankful if they carry it in the house / apartment for you. The first plasma I bought didn't even get that far.It's not a big deal, and I'll continue to buy TVs online because the price is superior, but I'd wish Amazon would communicate a little... » Read More The first couple of flat panel displays I bought I always made sure to add "White Glove Delivery", and it was always the same run-around of the Online Store promising one thing but the Shipper fulfilling the order delivering a far different experience. Don't expect any set up from a Delivery Service/Freight company. Just be thankful if they carry it in the house / apartment for you. The first plasma I bought didn't even get that far.It's not a big deal, and I'll continue to buy TVs online because the price is superior, but I'd wish Amazon would communicate a little better with their Carrier contractors and tell them what is expected of them. Or, alternately, just stop promising what Carriers refuse to deliver. « Show Less
1336915
I received my TV about a month ago from Amazon. I'm a prime member so they delivered the TV, unpacked it, and waited until it powered on. Everything is great so far!
2102397
Finally i got my LN46A850. Dilevery was timely 2 days by Fedex. It was a real great buying expierence from frys.com. Customer care is very helpful and professionsl.As far as TV goes it is wonderful. Still testing the features. Completely satisified by whatever tested so far :)
974202
My experience is not making me happy either. My TV was scheduled for delivery on the 18th. It is the 18th and I had not heard from the carrier, Pilot, so I called them. They had delivered the TV to the Detroit airport and transferred it to Fidelitone. I spoke to Fidelitone and they deliver once a week in my area. The TV is in Canton Michigan today and will be delivered 5 days from now. Interesting since the Amazon site says it has been in Kalamazoo since Tuesday morning. My delivery slot is a 10 hour window. I think the issue may not be with Pilot but with the agents they transfer to to do local delivery. Fidelitone delivers to my area once a week. UPS / FedEx deliver daily. Sigh..... My experience is not making me happy either. My TV was scheduled for delivery on the 18th. It is the 18th and I had not heard from the carrier, Pilot, so I called them. They had delivered the TV to the Detroit airport and transferred it to Fidelitone. I spoke to Fidelitone and they deliver once a week in my area. The TV is in Canton Michigan today and will be delivered 5 days from now. Interesting since the Amazon site says it has been in Kalamazoo since Tuesday morning. My delivery slot is a 10 hour window. I think the issue may not be with Pilot but with the agents they transfer to to do... » Read More My experience is not making me happy either. My TV was scheduled for delivery on the 18th. It is the 18th and I had not heard from the carrier, Pilot, so I called them. They had delivered the TV to the Detroit airport and transferred it to Fidelitone. I spoke to Fidelitone and they deliver once a week in my area. The TV is in Canton Michigan today and will be delivered 5 days from now. Interesting since the Amazon site says it has been in Kalamazoo since Tuesday morning. My delivery slot is a 10 hour window. I think the issue may not be with Pilot but with the agents they transfer to to do local delivery. Fidelitone delivers to my area once a week. UPS / FedEx deliver daily. Sigh..... « Show Less