purchased above item on 10/23 . worked great. turned phone off, and now black screen. phone rings, cannot answere, no touch screen, fully charged.
631895
Mine did not work at all. I was told the screen was faulty and that I needed to buy a more expensive one
631896
I had an issue with discoloration of the unit I purchased, sent an email to the seller and received a replacement. Hopefully you can get assistance from them. Although inconvenient in that I had to request a replacement, they. We're courteous and quick in helping me with my issue, I hope you get the same.
721083
Well I ordered new one & tried without charging it but still it was working, & I charged after that & was working perfect.If you tried for 18 hrs, than check your charger. May something wrong with it.
1180891
Too few details in question to try to diagnose. Need to know: How old is it, how often is phone used/charged, have you tried other battery,etc. Maybe it's cable connection.. Did problem start after factory reset, are the contacts clean, too many variables, not enough detail to try to diagnose... Do Google searches for your model... Perhaps others have had same issue(s)...
260793
I would say try to return it but watch out for these guys. I had the same problem and sent it back, they than said I broke the on-off switch and charged me 20% restock fee. Bought a samsung galaxy no issues.
85369
I have two of these, one worked without any problems, the other had the black screen issue. We found that powering it off after each use eliminated the black screen issue.
1163458
The same thing happened to me on several occasions before i finally gave up and trashed the battery. Several times where the phone would just die and not be able to turn back on. This seller sells bad product. Stay away.
49038
Just a warning. Mine was defective when it came. It claimed to work on a verizon phone but when I powered it on the screen didn't work. The company did however, give me a full refund and handled it quickly. So it may be worth a try if you're willing to risk it.
2099075
I would reset the phone first to factory settings. Turn off phone hold power volume up and home butto at same time see if it takes you to the reset screen. It could be an app causing the problem and if that don't work then buy the part.
549213
Hello,Based on my own experience, this is the problem with the LCD panel. In the case of mine, the digitizer (the touch glass) is cracked but still working, but there is a black strip along the crack on the LCD. After replacing the LCD, everything is working fine now.
1977536
Found this solution: Don't worry! Easy fix. Hold down volume button and power button, and plug charger in and wait. Recovery menu should pop up, select start and off you go :)
1342401
I had the same problem. I don't think it's the battery. I can't make mine work at all anymore, even with new batteries. It is probably a compatibility issue with the phone.
557830
It was out of warranty. Which is fair, it was, but this was the second unit that bricked. Seems like a huge waste of $50 now. Buy a used android phone like an inspire, they are faster anyway and you can hook them up to your tv as well.
1618870
Got the same problem. Going to try a different battery. If it happens again, I will try the recommended "reset" instructions to see if that works. We should not have to do this if hundreds of other people are not having to "reset" their battery/phone.
1090945
Hi. I didn't have good luck with this product. After using it for approx. six months, I heard a pop one day and everything that was plugged into it shut off. Thankfully nothing was harmed. The protector was dead. Good luck with your hunt.
558557
Nope, but I had worse problems. Touchscreen stop working after about 20 days use. It's supposed to be for rough use. I think it's a defective item. It hasn't even been droped... Will return it
1731247
Had the same problem. Tried all the usual solutions with no luck. It was well past warranty time, so I just bit the bullet and bought an individual replacement phone. Probably not what you wanted to hear.
468261
Hmmm-try another phone on the cradle or plug in w/cord to audio to see if it works on that option.If no response-my best guess is death.