Is there tech help available? The website and email don't come up. Trivisiontech.com I did something and now I can't view it on net.
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I have gotten support via email info@trivisiontech within several hours. If you indicate the country you're emailing from in your first inquiry, that will save a step, and time.
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The Amazon product page shows "Technical support: info@trivistiontech.com" - the actual email address for support is info@trivisiontech.com Are you able to use the Camera Setup program to access the camera's setup web pages? If so, go into the setup pages, and at the right click Network and then P2P Setup. Make certain that P2P is enabled. If necessary as a last resort, you can reset the camera back to factory defaults within the camera's setup web pages. At the right select Tools and then Backup or Reset. Click the Reset button.
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Ron,I sent mind back. I bought Hixvision DS-2CD2432F-IW, a better camera with POE, largest maker of cameras, better support -Nellys has sales + support +videos. Perhaps explain what you did in detail someone can help you. YouTube is very helpful too.
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The Amazon product page shows "Technical support: info@trivistiontech.com" - the actual email address for support is info@trivisiontech.comAre you able to use the Camera Setup program to access the camera's setup web pages? If so, go into the setup pages, and at the right click Network and then P2P Setup. Make certain that P2P is enabled.If necessary as a last resort, you can reset the camera back to factory defaults within the camera's setup web pages. At the right select Tools and then Backup or Reset. Click the Reset button.
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Hello George. Talked to Sony customer service three times today. Gave them Model & Serial numbers of our Vega Triniton. They confirmed it was a projector TV that entitled people to a free tv with free shipping. Our TV was not a projection TV. Suppose yours was? Anyway, the TV is at the curb for the City to pick up on Wednesday. Sony and I are no longer going to do business, but that's OK. Thanks for all your help.
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I need the number for technical support, can you please provide it to me. thx.. I'm trying to play movies on WWW.reinierland.com and it says that the plug in can't be played. can you please help me out? thx
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Yes. I just spent an hour w/ BrightHouse tech support, but we got it running. The issue may not have been at this end, however!
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I've not been able to get it to yet. Have tried with eyetv and sage, but mythtv is next.
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I checked you ordered this item from us. And I send a emial to you through Amazon,you can reply that email to contact us. Or send email to marking at toughcctv dot com. But we do not have firmare update at this moment. Thanks.
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I agree, and their customer support sucks... literally one told me too bad when I told them that their website is inconsistent and useless. I mean it was rude, and then the guy said he filed an RMA and would e-mail me the details and never did. Buyer beware.
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I had to call Swann, but they took care of all issues. I like view from computer better than phone. So, yes you can view from computer, but call them.. Was easier.
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I ordered the Peek device over a year ago and meant to return it because I could never get it to work. I think the network that supported it is long gone. Even the peek website was gone. Amazon should not be selling these things.
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Thanks for the update. It's unfortunate that their reps were saying the opposite not very long ago. Chances are the company not only had plans but were working on it. It's also unfortunate that customer service is so bad for other companies in the industry that I can't ding them for giving out wrong info in the past, since you can't expect anything better from the competition.Another obvious issue is that they emailed an attached file instead of a link. If it were on the website, that would not make sense. Why would they want people to contact support each time they needed a driver? Thanks for the update. It's unfortunate that their reps were saying the opposite not very long ago. Chances are the company not only had plans but were working on it. It's also unfortunate that customer service is so bad for other companies in the industry that I can't ding them for giving out wrong info in the past, since you can't expect anything better from the competition.Another obvious issue is that they emailed an attached file instead of a link. If it were on the website, that would not make sense. Why would they want people to contact support each time they needed a... » Read More Thanks for the update. It's unfortunate that their reps were saying the opposite not very long ago. Chances are the company not only had plans but were working on it. It's also unfortunate that customer service is so bad for other companies in the industry that I can't ding them for giving out wrong info in the past, since you can't expect anything better from the competition.Another obvious issue is that they emailed an attached file instead of a link. If it were on the website, that would not make sense. Why would they want people to contact support each time they needed a driver? « Show Less
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There is something very wrong with this web site. We have been here before. What you see,the large black valve is what I bought but as you say click on the image and it changes completely. Have you tried scrolling down to other images? Sorry I can't help furthet
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Thanks! I found the number and called them. They can't give me a refund. the only thing I could do is to refuse the package from the first shipment and order the t.v. now at the new price....but it's not worth it to me. I would rather get the t.v. sooner than later.
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http://hoopercharles.files.wordpress.com/2013/07/user-manual-for-pc-trivision.pdf
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I purchased the TV. I didn't sell it or sell them. I don't have a web site. I think that you accidentally placed your question in my review.
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I just got off the phone with a tech support guy who walked me with great patience though download and installing new drivers, etc. Noluck. He's sending out shipping info. I inquired about whether it'll be a new machine or a repair, and he indicated that they might just fix a driver problem or replace a bad card. He seemed rather certain they wouldn't be sending a new machine.Thanks for your suggestions about the personal info. I have done a backup and can remove anything personal and restore later.
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Thanks for the info - unfortunately, and go figure - our very expensive and only 3 y/o plasma tv just died. Fortunately, we bought the extended warranty but still have no tv. Hopefully this will be resolved in the very near future - keep me posted for any other deals.
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I don't know, but you can contact their tech support via email or phone as listed on their website here: http://www.visiontek.com/support/customer-support/contact-us-link.html