The case's Blue LED light is not turning on or off , is it broken because it doesn't seem like its charging the phone?
633028
The first one I got I was told had a "safety feature" which did not allow it to charge 100%, they sent me one without this "safety feature" and all 4 LED lights light up when fully charged, you can see the progression of charge in the lights when it is charging and turn the power on to charge your phone, it has come in quite handy a few times, the case itself ;) Hope that answers your question
1083593
Either you connected it wrong, or you have a dead battery. The two lights should be indicating a problem with charging.
592084
Sorry to hear the LED light is blue on one of the chargers. We are afraid it is defective. Others who have purchased this item and are experiencing the same problem are also welcome to contact us.
1718663
I charged it while in off bottom and it charged with blue light and then I did it on the on button as well neither worked for me
329582
Yes the lights are supposed to be on you may have a defective case and in therory it only is supposed to charge it back to 75% charge if dead so you probably just have a bad case
1490668
No. It sounds like a defective unit. The LEDs should only flash when charging.
2275962
The only thing I can think of it that maybe the phone isn't aligned correctly with the plug inside of the charger. Make sure it is pushed completely into the phone.
1068552
Mine does the same. Phone always comes on when it starts charging regardless of charging method. As for the light, I've never noticed until now and it stays lit.
1764585
The charging light in mine actually didn't work, so I tried turn it. Since in had a battery in it I cound send it through the mail. I contacted AMAZON and they sent me a new. The new one works perfect....
117044
When I turn mine one there is no light. It only has a light on when it's charging. I never saw change color. Try pairing it. If it doesn't come up for pairing on your device then you got a bad one.
2125301
no i don't see any led lights blinks that is not a big issue problem on this phone(sound problem) don't hear anything sound from phone every time i have to turn off and turn on can you fix this problem
1294037
I cannot say what is wrong with yours...but I just tested mine. The extra battery charged fine in the cradle portion of the device. I then attached a USB charging cable from the USB port to my phone and it also showed a charging current. So mine does appear to be working properly. Try a different cable from the USB port, and if it is not providing any power "out", then I suspect your item may be defective.
1006307
i think yours is ok, mine was always Blue and it didn't charge any..;( but i'm happy they sent me new one. thanks!
1649799
Had the same problem......Try contacting the manufacture, I had no luck! So I charge the case then use it to charge the phone. Eventually the case started to heat up and drain the phone battery, instead of charging it. I finally gave up on it.
243008
The light is supposed to be lit when charging. It might have a faulty or loose bulb. If it charges, I wouldn't worry about the light.
1362084
There are a number of possible things you need to check. 1) Is the coil above your battery still making contact with the charge points inside the phone. Open the back case and check this.2) Does the charging pad light up when plugged in? It is possible that the wall plug is burned out- try switching to another wall power plug.
973775
No, the light does not stay on. You should see that the phone is charging on the battery indicator.