I bought two of these from you a month or so ago and they say the windows version is not genuine. Whats up with that?
653419
I had the same problem. I had to call customer service and they made sure I have the correct ID for windows. You will need to re install windows on your computer after speak with customer service. Sorry to tell you I had to re install twice. Now it works fine no problems with windows.
653420
sorry, I guess you need to contact the seller and/or review the description of the items to see if the windows version was stated as genuine. When I purchased mine, the seller described the item as containing a genuine Windows operating system. Wish you luck!
653421
I don't know for sure as I got mine from Ezbuycafe and was legit and came with a re-installation disk. There were 2 different Microsoft program code stickers on top. Make sure you are using the correct one. The new program code is on a small sticker on the top close to the rear of the unit.
653422
I had the same problem.I had to call customer service and they made sure I have the correct ID for windows.You will need to re install windows on your computer after speak with customer service.Sorry to tell you I had to re install twice. Now it works fine no problems with windows.
653423
Did not have any problems with mine. OS-Windows 7 Professional-has worked just fine, no nastygrams from Microsoft saying I was using anything out of the way.
653424
The one that I purchased came with the genuine version. I have not had any issues with my computer. They are a great value for the money.
1352629
Yes, mine was new in original package. Be sure to upgrade Windows 8 to the latest version before you use it.
2135738
It comes with Ubuntu, NOT Windows 7. The "L" at the end of the product number indicates it is a Linux product - or so I was told by the folks at Asus when I spoke with them. At that time (early August) they did not make a Windows 7 version in this machine.
477601
Mine actually is! Which I'm guessing makes it a newer model because it also has a windows button. I don't know why they haven't updated this posting...
648829
the first one is still going but the second died after the 32nd day so I threw it away. Sorry. I have bought two, the first is still going and the second crumped as I said. It is at the office but I am almost positive that it has a windows 7 license sticker. It also comes with a windows 7 re installation disk and THAT has a sticker. SF
574756
Sue; you will have to contact whomever is selling the unit..............I'm just another person who bought the unit off Amazon..... and by the way... I think Windows 8 is a POS...
1623754
I got mine with Windows 7 3 months ago. you can get either version. Just need to look at the specs
449617
It should replicate it completely. Worst case it may ask you for the Win 7 Key.
1413572
Hi Jake! Where did you buy the fake one? We recommend that you purchase your product from a certified Belkin reseller. http://www.belkin.com/us/counterfeits
1710663
Same rhing happened to me. As far as I know amazon won't take it back. You could call microsoft at 18004myxbox.
464249
The one I received is a Windows 7 - I am very happy with my purchase, I had an issue with it not charging and of course I had to go through ASUS, which worked out fine they fixed the problem very quickly.
1298252
Watch it, mine came wth NO operating system, had to buy Win7 on ebay for $55. I've bought other refurb HP 7800's on tigerD and they CAME with win7, to me that was deceptive.
1682627
The one I received is a new laptop. I spent arounf 1500$ for this. I dont think its cheap
1358499
Which platform? I have the most recent WIndows version which I could post somewhere.
1037607
find out who is selling it , If it is a sanctioned Microsoft seller , otherwise you might find yourself with a disk that has a shiny flaking sticker on the disk instead of an inbedded design and although it looks identical in almost every way to the actual product , the moment when your activation key is typed in and it is rejected , then you call microsoft and they tell you it is blocked and you have to buy a legitimate activation key and or copy.
1538587
I really dont know. Want to message me your email? I bought this too and could copy the drivers for you and email you the files or dropbox them to you.
192679
I have already opened the package, can it be returned or no? That really sucks that it can't work for Windows 7, and ridiculous.. is there any way at all that we can get it to work? Thanks.