Trying to upgrade media player. Will not allow me to without entering original purchase date which I do not know since it was purchased used.
639594
Have you tried entering a random purchase date? I don't see how the original purchase date would matter
14640
Hi, please send us more details about your concern at socialsupport@am.sony.com, give us your contact details and the exact model number of your unit so that we can assist you further. Thanks. Ely.
639595
Make up something. It came out late 2011. Put in some date with 2012 as the year
1194039
I haven't had that exact problem. My only suggestion is to update your player's firmware. The manual tells you how, but really you just connect the player to your internet router with a cable and turn it on. It updates itself and when it's done you can remove the cable. I believe some of the newer disks have new "features" that can confuse the older firmware.
684004
I am having trouble updating mine. I keep getting an error. I've tried a couple of ways, but nothing has worked.
1754111
I'm sorry are you asking about the PS upgrade that I want to sell? If so, I am not using it, I can't remember if I had it deactivated, but if I haven't I can. Tell me where you found out about me wanting to sell this product?
120176
You might try upgrading the firmware on your current player -- that may solve your disc compatibility problems
1481185
Though this one says media player I would not recommend it. It will not recognize or play all media files. It was extremely disappointed. You would be better off with either of the next two models up $50-70$ or 70$-100$ price range. I have had not problems with any files since making the upgrade.
1522218
I have the same problem, the error message is related to date of the lg player, after i got this error check the reproduction list and the date of reproduction was 1 day after, try play an episode the check the reproduction list and the date would be tomorrows date
898455
I did use media player, and I also downloaded from media player to their format. I found it was easier to download and use their program.
1118784
Same issue. Went online to website and setup an account that way. Went back to my roku and hit try again and went right to updating software.
495212
They denied mine. I mailed in my stuff a few weeks ago as I had a death in the family to deal with last month(but still within the allowed time) and they said I missed the postmark date. According to the rebate form I had until April 9th, 2011 for that postmark and they entered it yesterday Mar. 7th and I was late? Even though I got a good deal on the player this does sour me a bit on Panasonic.
1483287
You'd be better off e-mailing Denon USA with your concerns. I can't even try to download the update for this Blu-ray player from their website to test your hypothesis because Denon requires that you give them a serial number first.
1517949
Just connect via a wireless connection and download it for free. It was automatically tell you an upgrade is available in the settings.
89849
Yep...The same thing happened to me. I sent it back, bought another one and it happened again. The last one I ordered from Amazon which I never received from Amazon so I took that as a sign to find another player. Any suggestions?
687177
I'm about ready to give up as well. I just got this player, I updated the firmeware, and now I can't even get into the stupid Media player!!!!! I'm almost ready to take this back to best buy and get a different one. Do you have to restart the computer after the update? I'm going to try that and see if that doesn't work.
161246
When I called Mattel's customer service, they indicated that the item was probably used because the registration code was used. I was horrified because the mp3 player was completely untouched. Anyway, Mattel generated a new registration code and emailed it to me, but that one didn't work either (it came up with an error stating it had been used too). I think it's a glitch of some sort, but I'm leaning towards filing a complaint through the Better Business Bureau because they still haven't resolved the problem.
143476
U can do it thru the settings menu. But ask urself why u want to update firmware? If it is working good for u. Then I would leave it where it is. This player is a great player and with earlier firmware has absolutely No Copyright Protection. Devices like this though can add in the Cinivia Copyright Protection with subsequent firmware updates. ..
2110440
If the ad says OEM then it will not come with software. media player software with bluray support can be costly. Make sure it list software in the details.