What will happen if the manufacturer refused to update my product in their website in the future?
631548
All updates are handled directly through OTC Tools. That would be a question for them.
534513
Where can I find the Manufacturer's repsresentations on this answer. It's nice to have Customers giving their own experience, but it certainly is not binding if the product does not work.
332020
Probably the product has been reformulated and Amazon has not been made aware to update the photo on the website, which was taken from the product prior to reformulation. Caveat Emptor.
1938932
you should be ok if you just use regular internet searches etc. you will get request to update though though and if you sign the Eula agreement it will occasionally pop up wanting you to update and if you do that you will constantly get requests to buy
2204600
Impossible to say, given it's not available yet! I would be shocked if Apple broke its connectivity with 3rd party suppliers just through a software update.
462905
I have no idea. I am not the manufacturer. You should direct the question to them, but know you are buying a product you will undoubtedly be very dissatisfied by.
250106
I had the exact same problem when I purchased the product by mail through Amazon! I sent the manufacturer an email directly stating the problem and my frustrations. They sent me a product code with a link to download an updated version of the product. It worked just fine after that. However, it was somewhat difficult to navigate through the settings on their website to do it. As long as you can provide something that shows you purchased the product, the manufacturer will provide you assistance. (If you purchased it through Amazon, it will be on record anyway.) It's a pretty good product overall though as a supplemental learning tool for Spanish! Best wishes! -Charlie
330106
You can probably just get the company contact info front their website and have them send you a new one.
690353
Yes: 'And concur with updating problem. Mine has to be sent back to the manufacturer for updates.
1538348
Bad... the same thing happened to me. I got an open-box item. I asked for a replacement and was told the product is no longer available.
1539560
Not sure for certain, but I would think any kind of modifications of a product voids a warranty
51295
According to my products there should not be a problem . It's difficult for me to say something on behalf of another company. Thank you
1895722
HIGHLY doubtful, though I'm no expert. I do know each manufacturer uses proprietary tech, in order to force you to buy their brand. Sometimes there are off brands which are cheaper, sold as matching that manufacturer's specs however. "Buyer beware" rules apply.
1446005
Yes, but you will have to download the update from the website so it will work.
642828
If it doesn't come with you can update yourself. I just did a few weeks ago when it prompted me about the new update.
1417928
Go to product support website and see if there is a download for software/updates. For most products, you can download product software from the manufacturer.
2272882
MANUFACTURER ANSWER: Thanks for asking! This product will not support this.