compute does not recognize the ink, any solutions?
628395
Hi. Please take the cartridges out, then please turn off printer and then wait 20 seconds. Then turn on printer and don't put in cartridges yet. Wait until the printer starts up. And when it prompts for the cartridges. Please put them in and do 2 test prints. This should work. Please let me know. Thank you
628396
I haven't had that problem, it sometimes asks me if I want to continue because it is not real epson ink, I just say yes to any prompt and continue to print. Sorry you are having trouble!
2232654
I had the same problem, and ended up sending the printer back. Is it possible to make it work? Maybe. But it is certainly not worth the time it would take to get there. The documentation is pitiful. Very frustrating. But you know that already...
1538174
I wish I had a solution for you but unfortunately I had to scrap my HP Officejet for the exact same issue. We tried changing all of the cartridges, including the black twice, just in case it was just a bad head and we even updated the software. After dealing with this ink-guzzling monster for over a year we junked it and got the Epson Workforce printer. We're having much better ink use with the new printer.
1519589
It has to be a misprint. There is no way .... my son printed maybe 50 before the ink was gone.
432976
I had s similar problem with printer not working. I ended up purchasing a new printer through Amazon. Sorry I can't help you further.
2002691
Another thing you can try, (that has worked for me when ink is so low that printer will not print, yet there's still ink in cartridge), is to place a small piece of duct or masking tape over the clear part of the cartridge. That's where/how the printer itself recognizes ink levels in the cartridges.
1417608
Could be, that the ink is too cold. Keep it in your pocket for a bit and see if that helps.
487373
You can try reset your printer by restarting your computer and your printer. You may also need to reinstall the drivers or install a new updated driver
1967797
If it doesn't want to print try pushing the OK button which acknowledges that you got the error message.I buy my ink from CarrotInk.com Total for all 5 cartridges $76.75I'll have to check out Office Max.
1600498
Your printer is the same as mine, and as far as I can tell it should recognize it when you insert it into the receiver. But if you are having trouble, I would try taking it out and reloading it. If that does not work, I would try unpluging the printer for a few seconds and then reloading the ink cartridge.
1002628
Sorry to hear about your problem, I never had any problem with mine recognizing the ink cartridges. I have ordered 2 different package deals and they both have worked. I would say that you have a problem within the printer itself. To have it fixed would cost more than getting another one. Unless it's still under Warranty.
467252
Hello, I bought 5 sets of ink cartridges off of a seller on that large auction site thinking I would save loads of money. Followed the instuctions to a tee and my printer now does not recognize the chips. Tried reset hold/ OK hold, nothing. Wasted 36 bucks on 35 cartridges I cannot use, not to mention the huge mess when you open the "pressurized" new cartridges. Ink on clothing and desk with no fore-warning. Avoid the refill cartridges that you have to pull off the chip and reset it on the new cartridge unless you love throwing money away while becoming totally annoyed and exasperated at this exercise in futility. Hello, I bought 5 sets of ink cartridges off of a seller on that large auction site thinking I would save loads of money. Followed the instuctions to a tee and my printer now does not recognize the chips. Tried reset hold/ OK hold, nothing. Wasted 36 bucks on 35 cartridges I cannot use, not to mention the huge mess when you open the "pressurized" new cartridges. Ink on clothing and desk with no fore-warning. Avoid the refill cartridges that you have to pull off the chip and reset it on the new cartridge unless you love throwing money away while becoming totally annoyed and... » Read More Hello, I bought 5 sets of ink cartridges off of a seller on that large auction site thinking I would save loads of money. Followed the instuctions to a tee and my printer now does not recognize the chips. Tried reset hold/ OK hold, nothing. Wasted 36 bucks on 35 cartridges I cannot use, not to mention the huge mess when you open the "pressurized" new cartridges. Ink on clothing and desk with no fore-warning. Avoid the refill cartridges that you have to pull off the chip and reset it on the new cartridge unless you love throwing money away while becoming totally annoyed and exasperated at this exercise in futility. « Show Less
238972
I don't really know, but if it were my printer, I would unplug it and see if it would reset itself. If not, re-install the computer with the disc. I use mine a lot with eBay and use cheap ink, cheap paper and it does a decent job. For real quality, I use another printer. This printer seems to be a faithful work horse.
1977879
There are drivers for this online. But I'm guessing you must have bought this printer in a garage sale - don't waste your time or money on new ink.
599984
I have had this problem before with ink I purchased from Sam's Club. I brought back the ink and they replaced it. Appears to be some type of problem with who's making the ink. I guess you'll have to contact the person you purchased the ink from and go from there. It's a real pain but there is not other choice. You may want to bring the ink to a store and see if they will replace it. I'm sure you (I) are not the only ones with this problem. The larger stores will know about it, just hope they own up to it.
678717
My printer does not identify this ink either. I just went into the printer ink settings and deactivated ink monitoring. It works has worked fine since I did this except for when I had a power outage. Then I had to take the cartridge out and put it back in for it to work again. The ink monitoring thing on these printers is a real pain. They try to make it so you have to buy exclusively from them. Just deactivate it.
849305
Unfortunately you have cartridge that is not compatible with your printer. Printers using gray ink have a specific slot for the color, which will respond to colors downloaded from the computer or scanner.