This phone is on the extra handset (not the base) on my desk which is also near my router and modem. Since I plugged the new phone in, I have been having internet drops. Would putting the base on the desk fix that? What else can I do? I telecommute so...
626325
I don't have any of that issue with mine. I have the base set close to my router an several others close to a few of my other pc,s an had no instances of losing internet.im using Comcast for my ip.
1002435
Thanks Darth. I detected the problem while trying to use GPS. GPS was not able to find my position and prompted me to go online thru Options. That is when I realized that 5800 is not able to connect to ATT Internet. I think I confused ATT Internet with MediaNet.
180772
The "cell tower" connectivity is back hauled over your internet connection. There is an Ethernet connection on the back of the unit that you use to connect to your router. The GPS thing is required for it to work. I'm not sure exactly they require it, but I'm guessing it has to do with their service areas or something. Calls and texts work pretty well, but you are going to have to get the little good receiver near a window. It has a fairly long cable, maybe 12-15 or something like that.
104220
When I first got this router I had trouble getting it to allow my Lap Top to link up but my cell phone worked from the get go? Try hitting the re-set button instead of un-plugging the router.Even now if the power goes off I have to re-set the entire system. Hope that helps!
952831
i would take it in, cause that is what network tower I am using. ATT. Make sure it is in the right place, I seem to have three spots for sims.
1288903
This would be very dissappointing (and a rather stupid move on Linksys' part). Netgear has long had additional handsets available for their similar (internally identical) phone. Anyone evaluating these 2 phones should take this news as a reason to drop the CIT400 from the running. I have 2 CIT400's - one for each house and they work great - at one stage I had the 2 handsets linked to one base station and that worked fine. I have bought the Netgear phone with it's extra handset and should receive it in a few days. If it works out OK then I think I will buy another 1-2 handsets for the netgear and use the 2 CIT400 handsets in the other house (and have a spare base station). This would be very dissappointing (and a rather stupid move on Linksys' part). Netgear has long had additional handsets available for their similar (internally identical) phone. Anyone evaluating these 2 phones should take this news as a reason to drop the CIT400 from the running. I have 2 CIT400's - one for each house and they work great - at one stage I had the 2 handsets linked to one base station and that worked fine. I have bought the Netgear phone with it's extra handset and should receive it in a few days. If it works out OK then I think I will buy another 1-2 handsets for the... » Read More This would be very dissappointing (and a rather stupid move on Linksys' part). Netgear has long had additional handsets available for their similar (internally identical) phone. Anyone evaluating these 2 phones should take this news as a reason to drop the CIT400 from the running. I have 2 CIT400's - one for each house and they work great - at one stage I had the 2 handsets linked to one base station and that worked fine. I have bought the Netgear phone with it's extra handset and should receive it in a few days. If it works out OK then I think I will buy another 1-2 handsets for the netgear and use the 2 CIT400 handsets in the other house (and have a spare base station). « Show Less
6059
hello, i dont know, I didnt check; unfortunately my internet doesnt work good in this telephone; it disconnects after a few seconds , a lidroid logo appears on the screen; i dont know what do with this; maybe system reinstall...
1428875
I have 4 of the handsets. One right next to my desktop PC one in the basement and the other two scattered around the house (they move!) I have used mine while on mt Toshiba Laptop with no problem either. Can you swap handsets? You must have at least two... See if it follows the handset. Otherwise I say return it as the other responder said
2239294
While I haven't used phone frequently in the situation you described, I can advise that I have not had a problem. The one disappointment that I have with this phone is that the cord is not replaceable. I had hoped to use as a wall phone, but cord is much too short. It has been put into service as a desk phone.
1341608
Shortly before I found out Sprint was involved I stated losing my Internet for days...I thought it was about heavy rain but it continued. I was given the option to purchase a new box which the antennae would fit on...I had to put the box on my front porch to get somewhat of a signal before and after the antennae was put on. It worked at first but still from the front porch just a more constant signal. Now it is in and out and outside still. Inside it seems to be a bit better now but with only one light on and we take it day by day. Not sure what to do at this point. Not ready to deal with the reps at cleat who must be unsure about their jobs because I war offered to end the service by one. Shortly before I found out Sprint was involved I stated losing my Internet for days...I thought it was about heavy rain but it continued. I was given the option to purchase a new box which the antennae would fit on...I had to put the box on my front porch to get somewhat of a signal before and after the antennae was put on. It worked at first but still from the front porch just a more constant signal. Now it is in and out and outside still. Inside it seems to be a bit better now but with only one light on and we take it day by day. Not sure what to do at this point. Not ready to deal with... » Read More Shortly before I found out Sprint was involved I stated losing my Internet for days...I thought it was about heavy rain but it continued. I was given the option to purchase a new box which the antennae would fit on...I had to put the box on my front porch to get somewhat of a signal before and after the antennae was put on. It worked at first but still from the front porch just a more constant signal. Now it is in and out and outside still. Inside it seems to be a bit better now but with only one light on and we take it day by day. Not sure what to do at this point. Not ready to deal with the reps at cleat who must be unsure about their jobs because I war offered to end the service by one. « Show Less
426190
I figured out how to fix the problem here. We had the base station plugged into a switch off the router so I contacted Philips support and they suggested unplugging everything and then trying to connect to our modem directly. Well, our modem is not a long term solution so we compromised and tried plugging the base station directly into our router. Problem solved! We've now been online with the phone for three days and it works great! Hope this helps!
1712270
The base connects to your land line, the phone is portable and uses a wireless connection to the base. If you loose power, I suspect the phone will not work.
697568
Do you lose internet connection when under heavy load (streaming movies, transferring files, etc?). On the old firmware version, I had problems with the router cutting out when the wireless connection was under heavy load and requiring a reboot. The newer firmware certainly helps, but sometimes it happens. I know it's the wireless flaking out because the wired ethernet ports work fine. Definitely try Kevin's suggestion first. Belkin has been pretty good technically when it comes to support. If the modem has internet connection, but the router doesn't, I would make sure the cable between the router and the modem is okay.
1428873
This phone has never done that to me, but I suspect it may have something to do with your wifi radio signal coming out of the laptop. My family and I use this phone everyday around laptops and smartphones and have never experienced this problem so I really don't have a solution for you. But than again I also installed the range extender for this phone system right in the center of the house which increases the signal strength, you might want to consider that follow this link Panasonic KX-TGA405B Range Extender for DECT 6.0 Plus Cordless Phone Systems This phone has never done that to me, but I suspect it may have something to do with your wifi radio signal coming out of the laptop. My family and I use this phone everyday around laptops and smartphones and have never experienced this problem so I really don't have a solution for you. But than again I also installed the range extender for this phone system right in the center of the house which increases the signal strength, you might want to consider that follow this link Panasonic KX-TGA405B Range Extender for DECT 6.0 Plus Cordless... » Read More This phone has never done that to me, but I suspect it may have something to do with your wifi radio signal coming out of the laptop. My family and I use this phone everyday around laptops and smartphones and have never experienced this problem so I really don't have a solution for you. But than again I also installed the range extender for this phone system right in the center of the house which increases the signal strength, you might want to consider that follow this link Panasonic KX-TGA405B Range Extender for DECT 6.0 Plus Cordless Phone Systems « Show Less
2273516
Thank you all very much for the feedback. I've had my previous phone for going on 6 years now actually, and all calls were placed from my house, where I've made countless calls without a single instance of a dropped call before this new phone. Perhaps I did get a lemon. I'll look into exchanging it (unwisely I purchased it elsewhere). I'm back to using my ancient phone in the meantime. :) Thanks again for the feedback!
875224
I haven't had a problem with coming back into range with my phone and it reconnecting. Like all things, you have to set up your devices to connect automatically. There have been a few times, though, that I've had to reset the modem because the WiFi wasn't connecting but my desktop PC was (because it's hard wired). It's just one of those things. It even says in the instructions that you should reset your modem at least once a month.
2281892
Your internet phone should have come with it's own router that handles the phone service. You connect that to the WNDR3700. At least for T-Mobile that's how it works.