I purchased this on June 19th and had it in my classroom for 2 months and my students have already lost the removable acrylic ball on the handle. Is there ANY way I can get/buy a replacemnt piece for it? I purchased this on June 19th and had it in my classroom for 2 months and my students have already lost the removable acrylic ball on the handle. Is there ANY way I can get/buy a replacemnt piece... » Read More I purchased this on June 19th and had it in my classroom for 2 months and my students have already lost the removable acrylic ball on the handle. Is there ANY way I can get/buy a replacemnt piece for it? « Show Less
642679
I am not sure why your question was directed to me, as I am also just a buyer. May I suggest you go to a craft store and look for something comparable in size, like maybe a marble, that could be glued on permanently? The turn balls on my dispenser do not come off. Hope that helps!
642680
This is the wife...the one who bought it for her classroom... Both balls on mine have broken off. Acrylic is broken on each. So not worth what I paid for it. I think the company needs to send us all replacement balls for free.
642681
I'm not sure Krista, but you might try Google for a replacement part. Good luck.
301628
Call the customer service number listed on one of the inserts that came in the box. It is either there or in the instruction manual. I had received this and the glass scoreboard was shattered upon opening but I called customer service and they were very helpful and I received a replacement board within two or three days. If you don't wish to mess with calling and delivery, multipurpose stores such as, Meijer, Walmart, Target, usually carry replacement nets for many sizes of basketball hoops. Good luck!
315586
I'm a customer. But, I would strongly suggest you contact Amazon. Generally, they will replace your item. You will most likely need to send the old one back, but I can't say, for sure. Amazon usually covers the products that were under their jurisdiction. (When I first opened mine, it went too far, and turned inside out, because I didn't know how to use it correctly, but, it went back down correctly, and was fine. Please contact Amazon! They are great to help! :) Best of luck.
1914620
Yes mine has done the same thing. Had it for 4 years if not 5 years maybe a little longer. But sure got my money out of it. Sad that I needed to replace it today and can't find a store that carries it locally. Target is the only place I have not checked but it's to far to go to right now. So will just make do today and probably order this one or the next model up from Amazon.
925731
If you can find one. The only place we found was very expensive. We felt that the company we bought it from should have offered to replace it cause we had not had it long or used it much. Good luck.
39583
I had to get a replacement too! I'm sorry I don't remember from where but I did go through Toys R Us, as this table is their brand. It took awhile but we got a replacement at no cost.
270324
I have not had that happen. I think the customer service at Geotoys is pretty good. I suggest getting to their website and contacting them. Perhaps they can replace the puzzle for you. Good luck!
1735488
How are you getting BD to replace the handle for free? This is our third summer with it and the handle just broke yesterday.
860549
I am not sure if you still need help. I just bought this toy second-hand and called Playskool giving them the item # or name of item to receive replacement balls. They will send 5 balls for $4. 800-752-9755
2001122
I'm not sure to be honest with you. Have you tried contacting the manufacturer? They may replace it for u free of charge or u can take it into your nearest toys r us and see if they have any spare wheels they can sell u.
482665
You might try contacting Fisher price directly. Some companies will let you purchase replacement parts.
192994
I had the same problem last summer. The rim broke after 1 year. I couldn't find a replacement one anywhere on line. I ended up just using a rim from an old backboard that the kids never used. My husband had to drill some new holes in the cool jam backboard for the rim to fit but it was a quick and easy job. The new rim is much stronger than the original one and is holding up much better when the kids hang on it.
56650
I would think that you could get a replacement. I would make a claim. It is simple and fast. That's to bad. My son uses his daily and has never had a problem. I hope this doesn't discourage you to just replace instead of refund.
151778
I had very similar one and used like 20 years. I assume something stuck in/round blade which happens sometimes. I assume center core of pencil remains inside the blade. I recommend to clean. As long as your students use appropriately, it should last years.
1344027
any news about spare parts?I broke the handle of the portafilter and would like to get a new one, anybody knows where to get that?
506379
OMG! I've just checked it on Amazon and you're right! That's outrageous. I have it in my Saved For Later file and I see that it says the item is no longer available from the selected seller. The price has changed. I won't be ordering it at that price! If you find out what the reason is, I'd love to know. Good luck finding a replacement.
2273622
Mine still works fine, i made sure i bought the original Disney company toy, my son handles it rough and throws it hard on the carpet/bed - hopefully it stays good, but if yours broken for what ever reason, try calling amazon / company, not necessary they should replace it but you never know.....