"What's In The Box?" section shows new version but for sale is an old one. So what's really in the box? Are we getting a warranty for an old mouse?
630250
given that I have both old and new versions of this mouse (yes the cosmetics differ very slightly, but operationally they seem to perform equally well - at least they have for me) they both come with warranties. of course in the highly unlikely event that it gets sent in for service you may receive a new or reconditioned mouse in return and I'm guessing you'll get whatever is on hand at Logitech, be it new or old style. It isn't like this is 20 year old "new-old-stock" - it s a current model.
630251
You can't be sure. I ended up returning the product because they'd sent me a new version (which is sold everywhere much cheaper). It was a third-party supplier, so you'd better talk to them and clarify everything first - amazon isn't responsible for their mistakes, but did accept a return without any delay though.
630252
Elias, mine was delivered as advertised (old version) and came with a warranty. I would buy another in a heart beat - this is the best mouse I have ever used and I have been computing since before mice were available. Great buy at double the price.
630253
Well, I paid for a *NEW* mouse and I am certain that I received a *NEW* mouse. It is false advertising to claim the product is 'new' and then send a 'refurbished' product. As far as what's in the box? Well there's the mouse, the blue tooth dongle, a small booklet and I think a CD for advance features. I love the mouse - best one I've ever owned. It's got a nice heft to it and it works flawlessly.
560788
I would recommend you getting a replacement. These are excellent mice! However, when asking for the replacement be specific about where you think the problem is. Is it the cable from the mouse or the connecter to the computer, which end seems to be the problem? Just my opinion. The more they know the easier it to maintain a quality product.
1504318
Unless you buy an item specfically marked "used" or "refurbshed", you should expect a new in box product which includes all parts an accessories. This goes for all products on Amazon, not just this one. Answer here...
1897792
My product did not come with the mouse. . .probably the reason for the lower price.
169634
There is no known software for this mouse. No CD came in the box. If you research it a lot you may find one in Chinese, since this originated from China somewhere (As per reviews I looked up before purchasing) works perfectly fine on Windows 7 64 bit.
570440
I did receive all those items except for the mini optical mouse. Unless I have it and do not know what it is..that is also possible. Great condition though.
1431609
Thanks so much for your replies! It seems Amazon is shipping the old version, but it's fine and better yet, the price is good. thanks again!
2173685
This is refurbished by Acer. it comes with power cord, mouse and warranty insert in the Acer brown box. thanks
1872287
You can get them on eBay for $30 to $35,used, in seemingly nice condition. I have had three M570s. All started off great but within a year or two, the cursor would periodically stop moving. I had to smack the mouse on my desk to get it going again. Tech support could not resolve the issue. Just bought the corded version so will hopefully be more reliable.
786306
Try contacting Corsair customer support if your warranty is still valid, and try another mouse and see if you have similar problems. I don't believe it's a design flaw with the mouse itself, it's either a defective unit or something is wrong with the settings on your computer, or the computer/internet is just lagging.
1592975
This sucks so big time. What on earth is Logitech thinking? I just spent hours scouring user reviews and finally settled on the Logitech Optical Marble Mouse as ultimate mousing heaven. I have two XP Pro machines, sure, but I wanted it for my new Vista w PVR. How hard can it be for them to update it? Or is this another one of those plots by Microsoft to try to kill the competition? Ugh, if so. Or, more hopefully but ugh as well, do they simply want to issue a new version for Vista to create obsolescence and thereby increase sales ? Anybody know?
307775
I'm having another issue. It seems that the XP operating system was neither preloaded nor included as a separate software pack. Also, I'm missing the USB mouse. Anyone else have these issues/
415599
The one I bought was new and in the box. But it was a while ago. I can't speak for what they're selling n ow.
698665
No mouse is included in the box with the item. I picked up a Bluetooth mouse for about $20. This frees up my USB port for other uses.
1228474
I DON'T think that the different boxes have anything to do with refurb's. Neither Amazon nor Logitech is that stupid. I think this is either Amazon or Logitech, or both - are clearing out their warehouse(s) of the 10s. The 'blister' and 'black w/Velcro' packaging pre-date the 'silvery-blue' box. The easiest way to establish if your toy came from the later production runs??? Does your toy include "Comply" tips??? If not, then YOUR toy has been bouncing around for awhile. Only the latter (approx. last 18 months) runs have the "Comply" bud cushions. The prior runs have those useless (IMHO), yellow foam cushions- which where replaced by the preferable "Comply" cushions. Hope this helps- best, a. UPDATE 12.05.10 @ 3.30AM Eastern: PO dropped it off today; I got a VERY THIN black presentation box with a velcro dot, this box is inside a stronger cardboard box. This is NOT the 'old' black box, this might be Amazon's frustration free packaging. The black box comes across VERY cheap, considering that this is suppose to be a $400 item- the black box communicates SUPER CHEAPNESS! The item is NEW, the exterior cardboard box makes the packaging satisfactory for transport, but the interior black box DOESN'T communicate that this is a premium product. I've received $20 no-name china 'toys' in superior, more impressive packaging. BTW, the cardboard box was sent in a shipping box, so there are three boxes in total. Considering that it's the earbuds that count, not the box- I'm OK. BUT if I'd paid the usual $300+ - I would be very upset at the tissue-paper quality of the black box. So may I suggest that you forget about the packaging and simply enjoy the magnificent 10s! a.
1275398
my g502 bought 1 year age, but its wheel button can't press today because of it felled off from my bag. so l want to fix it right now, and what i should to do? it is a wonderful mouse, i can't lost it
2265761
Mine stopped working about 2 weeks after I got it; so I had to return the mouse. :\