The pump is extremely loud. do I need a new pump or are they all this way?
617124
My pump is very quiet but gets loud if it is not perfectly straight while in the tank.
617125
It is an underwater pump. It must be wet and under water to run. If you ran it dry then it is perhaps damaged. Assuming you did read the directions, I am thinking it is just old or for some reason can not suck the water. Check the intake hole. The whole tank and pump is just ~$24.00. You may want a new one. Mine has run for over a year and the only thing I hear is a small hum.
617126
my pump is quiet however sometimes it will touch the top sides of the lid and make noise. I am just mindful of that and will move it accordingly.
617127
For the first day or so, my pump (The electrical fountain pump) made very loud, irratating, buzzing noises. Those noises went away. I have now been useing the tank for several months now. However, the vibrations of the pump/filter cause the desk that the tank is on to vibrate. I imagine this is very stressful for my Betta. I am working on coming up with a better set-up for my Betta. I had just got this tank as a starter tank for him any way. The identical tank they sell at Walmart, but has the Tetra Whisper 3i filter powered by the external mini air pump may not cause this problem. If you are concerned, you could buy one of those air pump powered filters at PetSmart. For the first day or so, my pump (The electrical fountain pump) made very loud, irratating, buzzing noises. Those noises went away. I have now been useing the tank for several months now. However, the vibrations of the pump/filter cause the desk that the tank is on to vibrate. I imagine this is very stressful for my Betta. I am working on coming up with a better set-up for my Betta. I had just got this tank as a starter tank for him any way. The identical tank they sell at Walmart, but has the Tetra Whisper 3i filter powered by the external mini air pump may not cause this problem. If you... » Read More For the first day or so, my pump (The electrical fountain pump) made very loud, irratating, buzzing noises. Those noises went away. I have now been useing the tank for several months now. However, the vibrations of the pump/filter cause the desk that the tank is on to vibrate. I imagine this is very stressful for my Betta. I am working on coming up with a better set-up for my Betta. I had just got this tank as a starter tank for him any way. The identical tank they sell at Walmart, but has the Tetra Whisper 3i filter powered by the external mini air pump may not cause this problem. If you are concerned, you could buy one of those air pump powered filters at PetSmart. « Show Less
617128
I think something is not right if it is 'extremely' loud. Mine was not silent but it was like a low hum.
617129
My pump sounds like it has a small rock in it when it is working. I called Tetra and they said they would send me a new pump but it and the light look like one unit. I would call Tetra and ask for a new one.
617130
the pump is not to loud at all i can hear it slightly and it doesn't seem to bother my betta
328881
No, it is not supposed to be quiet, it's supposed to be loud, replace it if you think you need a new one.
2262268
Hey Zandersmom,One suggestion is to replace the impeller, sometimes debris from the water column will get in between the rubber and the socket that the impeller sits in and throws off the alignment. Mine used to make a loud rattling noise, it was very annoying. Once I replaced the impeller, all was quite again. If everything else is intact and there are no operational issues, my best guess, its the impeller. Hope this helps.TG
781013
I'm not going to be of much help because it's been awhile since I installed this pump. I believe it was a new pump; it looked brand new. I also believe it had a warranty, but can't be sure. It was a perfect replacement and has performed fine all winter long! I was satisfied with the product.
440928
Sounds like it needs to be cleaned. Follow the directions for cleaning that came with the pump, and go through the process twice. Good Luck! I've had the same problem after several years of use at which point the pump just seems to wear out.
885609
K. I got this for a second house. I haven't been there since installed, but my nephew is saying that it is loud. Reach out 2/1, and I will give you an update.
494063
I have this pump and have had this problem periodically. There are some moving parts that are lubricated at the factory. Some of that lubricant is washed away over time (especially if you have flushed anything soapy). If the pump is stiff (and maybe squeaking), then your piston o-ring needs to be lubricated with petroleum jelly. Once you do that, it will be good as new. Do a Google search for your manual for more detailed instructions.
1668620
I am no expert but what good are they if they don't suck water? From the research that I did after 23 years for the same pump the money that you would spend having someone fix the old one you can get a knew one. You can google the problem and research it yourself to decide especially if you are mechanically inclined and can do the work yourself which I am not. This was easy to replace I did it myself, Mine was at least 16 years old when I replaced mine, I don't know how long it had been here before I moved in. Good Luck
1280775
It shouldn't be that loud! Mine is roughly a month old and it's only "noisy" when it it isn't full of water. Try filling to the max, if that doesnt help try cleaning the motor. Other than that it could be a bad motor......
508474
Even though the pump is a tank, the switches on these pumps aren't the greatest so you might need a replacement. ..... but first make sure the cord doesn't have any kinks in it, it should be left uncoiled. Also, check to see if the vent on the plug is clean, ie, not plugged up. You can blow into the little vent tube to make sure. Also make sure if you have it plugged into a duplex instead of a single that the outlet isn't covering the vent tube.
980673
I don't remember the noise being unusual or too loud. I installed the pump at my daughter's house and she has never complained about excessive noise
413791
I assume you got the unit with the Permate pump? If so then it's not your imagination. I can actually hear mine upstairs! However it only lasts for a while until the tank is filled again. And somewhere in the instructions it says that you can cover the pump with insulating material since it's not an electrically powered device. That should help with the noise . . . hopefully.
1715592
I aven't ot a clue! I wondered te same thing. I guess we will just have to contact the seller, huh. I find that the pump intake clogs up frequently. Calls for a lot of cleaning. I love it though.
807570
I haven't replaced the pump. The pump itself isn't noisy, but it makes the electrical cords for the pump and heater rattle because the design is very poor. Instead of having an opening in the part of the top that the water pours into that would allow the cords to run outside, instead they run through it. This makes me hate the item.
647604
My best answer is that this device is a high volume pump and pumps make noises.... That is the best answer i can come up with.
1495920
I have found two solutions:1) The buzzing gets loud when the water level is low. No idea why. Refill the chamber.2) The pump has move itself against one of the chamber's walls. I used a ruler to slide the pump into the middle of the chamber so it does not touch any of the walls.Hope this works for you.
938994
Just pull hard. We got a replacement pump. The replacement lasted 2 months then stopped working. We just broke down and bought a pump at Home Depot.