My burner seems to only burn out of one of the tubes, is this a common problem or is there something I'm missing?
636345
The orifice (hole) in the brass nut of the tube that is not produceing a flame is likely clogged. Try to clear it with a thin wire. If you can't clear it, call Bayou Classic customer service (800 736 8028) and ask then to send you a new brass nut. They are easy to screw on. You should use some teflon tape to ensure a good gas seal.
636346
The nut may be clogged, or the brass hole may not have been drilled out all the way.Either way, unscrew the brass nut and make sure there are 2 holes.
636347
I had the same problem.so I turned off gas and re-lit then it worked fine.I have not had anymore trouble
632333
Sorry on this one. But, my son who has used the burner once, said it was a little hard to regulate. Maybe that's a help. But for the price it seems to work very well and regulating it might just be a matter of having a gentle touch. Good luck
1978029
It is possible that there is something plugging the burner tube venturi or the holes in the burner tube. If it has been setting awhile, you might take the burner out and try to blow it out to clean it. My grill heats up to 500 in about 2-3,minutes. Also make sure the gas cylinder is seated tight in the regulator.
1836234
I purchased the same heater last year and had the same problem. It looked like the gas wasn't blowing up on the spark close enough to get it ignited. I had to lean down and lightly blow between the spark and the end where the gas comes out. That got it lit.
2221489
Is it the igniter that is faulty? Or does the burner unit just need a good brushing with a steel brush? Can it be lite with a match/lighter?
2177911
Clean the burner mechanism with rag and water where the flame comes from.that clogs,and affects the built in thermostat and causes it to do that.if that don't work then u need a new one
50242
Yes, I know for sure that the smaller burner does. The bigger burner didn't last long at all and I only used it twice on a lower setting.
1299887
This has always been hard to light but now mine wont light at all. I am going to take the burner unit apart and replace with a new one.
545204
I understand that is new but I am still of the opinion that either the burner holes are clogged by some debris or the propane gas valve is not fully opened so not enough pressure reaches the rear side of the burner - you have only one ignition system and that means that either it ignites or it does not, and in your case, it does, so to me it looks like the fuel doesn't make it all the way - I'm not an engineer but have been struggling with this very pretty grill for years; I buy and change the burner every year ($49)! ... I also have a full size propane can and purchased a full size hose adaptor and connector (approx. $14)... Good luck! I understand that is new but I am still of the opinion that either the burner holes are clogged by some debris or the propane gas valve is not fully opened so not enough pressure reaches the rear side of the burner - you have only one ignition system and that means that either it ignites or it does not, and in your case, it does, so to me it looks like the fuel doesn't make it all the way - I'm not an engineer but have been struggling with this very pretty grill for years; I buy and change the burner every year ($49)! ... I also have a full size propane can and purchased a full size hose... » Read More I understand that is new but I am still of the opinion that either the burner holes are clogged by some debris or the propane gas valve is not fully opened so not enough pressure reaches the rear side of the burner - you have only one ignition system and that means that either it ignites or it does not, and in your case, it does, so to me it looks like the fuel doesn't make it all the way - I'm not an engineer but have been struggling with this very pretty grill for years; I buy and change the burner every year ($49)! ... I also have a full size propane can and purchased a full size hose adaptor and connector (approx. $14)... Good luck! « Show Less
25472
I have the same issue. It just stopped working. I had an electronic tech looked at it and he think it's something on the circuit board. We didn't see any burnt marks. This device runs hot constantly.Now, I bought a zojirushi as a replacement unit. It might cost more but it runs cool.
2010373
I'm sorry that happened to you. My machine still works fine except the long black tube keeps coming out. I finally duct taped it back together. Have you contacted the seller about it?
414155
This is normal for any gas appliance that is pulling off a rail with one regulator. If the flow becomes so low that the first burner goes out completely, then you have two problems: 1. a defective gas regulator on the end of the hose; 2. or the orifice for the second burner is larger than the first one and is pulling more gas than required. I would talk to a local propane dealer technician if it concerns you.
1319986
You could try googling the limitations, and if it's indeed burnt out, maybe try your warranty. I'm sorry I'm not much help, but if it's new, you may be able to replace the machine thru the seller/manufacturer - best of luck, they're awesome machines I hope it works out
1330748
I having used it yet but I have used a model much older than this and it works perfectly. I highly doubt you have to have both burners on at the same time. In fact am confident that you don't. Iv cooked on those before and used one at a time and both if needed.
166501
Yes definitely. However I did find that if I had both burners on high there was a marked heat difference between the two burners.
193455
I have the same problem, I have gone through 4 of these. I am guessing they just burn out? Each only lasts a month or so
112259
If you're fortunate enough to get it lit, simply pop off the burner and it will extinguish itself rapidly. Should you need new burners buy six and if you're lucky you will have two that actually work. Don't expect a refund. Oh yeah. You will not have an easy time unwrapping the new burners,