how about tecq support? I will need much help to get to work with new computer. setting up printer, old version quicken, office, etc.
634214
It was a great purchase. Have not needed tech support. It was recommended to us and have been happy with it.
634215
Sorry I can't answer your question. I bought it as a graduation gift and he is off to college.
634216
Dell has great tech support. Their contact info is in your paperwork that came with your computer. Also you will find at least 2 apps on your computer that gives you alto of instructions. We had several ? And spent several hours on phone withthem.
634217
If you have Dell instructions, you can follow them. The Internet connection is not as straight forward
200265
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --> Can't use or login --> Can't get replacement because not logging in. Go figure.
1429822
Googling this revealed some people do have workarounds to get it working. You might also be able to get a VM of XP (Windows XP mode) and sync that way. Either way, it sounds fairly like a complicated involved way to get a (sadly) obsolete piece of technology working.
734968
I bought a new version 209 quick book. amazon should have gave you the numbers for registration. You could call intuit and maybe they can help .I don't think they support 209 anymore.
56605
Check with Telikin for currently supported printers. I bought the Elite for my mother-in-law. There are advantages to the locked down user interface with no privileged user access (no adding additional software, device drivers, etc.), but disadvantages as well. We had a difficult time aligning the web camera, which is embedded in the "frame" of the Telikin, with M-in-L's seated height. A great solution would have been to add a simple USB clip-on web cam and point it wherever needed. I contacted Telikin support several times about this possibility, but never got a satisfactory answer regarding how new requirements are proposed or how new features would be communicated. The remote access feature, "tech buddy", was also more miss, than hit. We gave up trying to use it for remote support and called my nephew whenever we needed someone to help. I won't say we didn't get some value out of the Elite, but if I had it to do again, I would buy a good tablet or laptop and invest the time to teach my M-in-L basic skills. We still use it for the occasional pre-arranged Skype call, but $1,000 was a lot to pay for what we got.
2035062
Go to the Creative website, they have everything you need under the support link
465901
You have to supply your own PC. It is in my opionion a little expensive. You have to piece together different aspects of the software to make it all work together.
1598597
At this point in time my printer has gone offline and its to much a hassle to upgrade . I would buy another one already upgraded. By this I mean the operating system I have us outdated I can't print wireless or get it to work . Not even hp tech line could get it to work. Hope that helps , they need to rewrite the program my opinion
635732
I've been seriously considering upgrading Quicken for several years (I've been using v 2004), but every time I look at the Amazon reviews and read about the unfixed bugs, terrible support and general user dissatisfaction, I figure I'll wait til Intuit gets its act together. With 44% of users still being so dissatisfied, I'll keep waiting. Too bad, since I'd like to take advantage of the transaction downloads.
2024419
I did not set it up to my MAC!!! Go to their website and ask for technical assistance. They set our printer up because we were having difficulty. They were very nice about it, dialed in and got us going. Give them a call!
1168928
I would recommend getting a new computer, get familiar with it first, then install Quicken 2014. The likelihood of a problem with an 8 year old computer is in my opinion very high, and you can use this as the reason to retire your 2006 Dell that has obviously served you well.
1412783
I just got off the phone with a tech support guy who walked me with great patience though download and installing new drivers, etc. Noluck. He's sending out shipping info. I inquired about whether it'll be a new machine or a repair, and he indicated that they might just fix a driver problem or replace a bad card. He seemed rather certain they wouldn't be sending a new machine.Thanks for your suggestions about the personal info. I have done a backup and can remove anything personal and restore later.
98493
I don't have windows 8 running on my office computers. But that is a good question to ask, as soon as I can I will download that, and give it a try. I am curious about that as well, and if I am going to have a problem with my payroll software as well.
1700974
Sorry, I don't use Quicken. Try the kodak website for a quicken print driver.
1419980
Not successfully, I am in the process of doing this over the last few days... I bought QB 2011, installed in on a Windows 7 64 bit PC, that was ok. Then the the 'fun' began, tried for 3 hours myself to get my QB 2005 company data file (either the .QQB version or the .QWB) to work, each time it crashed QB 2011. Then spent 3 plus hours on the phone with tier one and two QB tech support with them getting the same problems after trying just about everything! Now they "think" the fix is that the 2005 files needs to go to their 'File Fix' expert team, this will take about 5 business days. Please note my QB 2005 and the 2005 file work perfectly fine in my QB 2005 software. Now I am waiting for 5 more days.... I can only hope this resolves the problem. I'm NOT a happy QuickBooks customers right now! Good Luck, i think you will need it....
1671641
I would do a full install of the program assuming you have enough available hard drive space. Next I hope you have an Intel Pentium 4 or faster. After that I have no magic advice. Hopefully your printer is appropriately installed to function with your computer. Printing a test page would confirm this. Sometimes it is confusing about Print or Print Now. Also sometimes you must configure your printer to make sure it prints things where they should be and in the proper orientation. There is a configure your printer now button. As I said--I have no magic. Check these things out and if necessary contact Tech Support as suggested on page 34 of your Quick Start Guide. I hope this helps. My wife and I LOVE this program.
1267479
Yes, but technical support help me set it up. Unfortunately, it took an extremely long time to receive that help and I've had to call twice to get it done properly (waiting several days each time to get assistance).