I had this system and my collar stopped working, the remote works though; will this replacement collar work or do I need an entirely new system?
635504
I bought a replacement collar for my daughter's system because she has two dogs and it works! :-D
635505
I bought the original set up + an extra collar, for two dogs. The packaging said it would replace a non-functioning primary collar or could be added for a second dog. The collars are exactly the same and there are directions for syncing multiple or a single collars with the replacement collar. However, I have not tried to use the second collar by itself on the system. Hope this helped and did not overly confuse you.
635506
The replacement collar will work - you just have to sync it to the new collar and directions tell you how to do that in the manual. I had to buy one to replace one that went fully and completely dead after a lot of use in 18 months time.
635507
I bought an additional collar to use with my system and it synced with the remote with no problems. So if your remote is working you should be able to do it.
302292
I am not sure how to fix that but one of my collars quit working completely. Unfortunately, these collars haven't turned out to be one of my best purchases.
988449
This may be a dumb question but did you check to be sure that the batteries are in correctly? I replaced them once but had the positive/negative connection wrong. You may also need to try re-syncing the remote to the collar. Hope this helps.
727125
I have had my collar since May and I have not had to replace the battery this far. It take a small battery 4LR44 6V. It only uses one. I don't know how much they cost. I don't use my collar all the time I take it off of her to give her a break. She needs to bark some, like when a strange car or dog comes into my yard.
302293
Return the product, or buy another one. They only tend to last a few months before breaking, and I've been through two sets in under a year. I'm trying another brand now and moderately impressed with it for the first week or so...but the collars are the same as these; the remote is easier to use. (http://www.amazon.com/gp/product/B003NRWKBY/ref=oh_details_o09_s00_i00?ie=UTF8&ps;c=1)
1604535
I'm not sure but don't buy these. Only one of my collars work fine but the second one doesn't. Followed directions to reset them, NO luck still didn't work.
34716
When you are programming the remote to the 2 collars you will be able to set up them up desperately.With the ability to send the vibration to different dogs at different times. I called the customer service number that is included on the box and a very friendly, helpful guy walked me through doing this. Took only a few mins.
1675243
I have a Dogtra system but any system should work. The different systems can't tell what kind of wire is sending the signal to the collar.
1079289
I had something similar happen. I just messaged them on Amazon and they sent me a new collar and requested the broken one. The systems themselves aren't high end, but I have been pretty impressed with their customer service.
369165
Sorry to hear that. All my remotes did work. I would go to your account and under your orders select the option to return or exchange. I am sure they would be happy to replace them if they are not working.
411480
Electronics store is probably the best bet. Or maybe garage sale shopping an maybe you'll get lucky. Other than that, the work, time and energy you'll expend to find another remote would be less than buying a better collar to begin with. Good luck.
1694594
Yes girl. It works. The batteries are small and circular. I'm not sure the name of them. But the collar is def compatible.
1455382
Yes. I purchased a replacement remote and looked up the instructions online. Very simple process.
413698
The prongs on the receiver screw out. So, just unscrew them, put the receiver into the new collar, and screw them back in.
1686230
I have not had a problem with my remote, in fact the collar allways runs out of charge at least 3-4 times before I have to charge the remote.
2218534
hello, My collar is not working, is the light on the collar suppose to be red?
1920872
Not sure. I haven't had any trouble with mine charging. I have had mine for more than a year. You might see if you can get a replacement battery for the collar.