I received on April 9 2014, this Ergo quick release Axles in 18inch wheelchair but I didn't receive seat belt. The price didn't include seat belt?
642841
Hi, Li. I did not request or receive a seat belt, but I recommend contacting the manufacturer at karmanhealthcare.com (626-581-2494) to see if one is available as an accessory for this chair. Good luck!
2001122
I'm not sure to be honest with you. Have you tried contacting the manufacturer? They may replace it for u free of charge or u can take it into your nearest toys r us and see if they have any spare wheels they can sell u.
652868
Unfortunately my warehouse does not have a part number for that specific model. I am able to special order the piece, but shock absorber only comes in OEM Brand. It would be Bilstein shocks and they go for about $400 each. Going to a dealer may be cheaper especially since I am unable to accept returns on special orders (unless they're the incorrect pieces). For these Bilstein shocks I would also require additional information such as whether or not it comes with the Spare Wheel Carrier w/Wheel. FYI, these shocks come as complete assemblies with the springs included. There is also a note that says these pieces are only replaceable in pairs. Hope this helps!
338231
Send an email to "customerservice@yukon-outfitters.com" with a copy of the receipt and they will ship it out to you via FexEx. I have a similar experience of missing bungee cord when I bought the same item from Woot. Yukon Outfitters customer service is excellent. It is covered by 1 year manufacturer warranty.
1816835
Hello, It looks like the AX181 "6" part is a typo. The wheel is in fact 17". Thank you, -Jon
2134125
I've had mine less than a year and am now working on replacing the belt (approx. $35 including shipping) for the second time, which must be done by a technician ($99/visit). We've tried repairing ourselves. It's very hard, even to get the wheel covers off. I'm not pleased at all.
1802809
I wondered about that too because it didn't show the wheels in the photo, but mine came with the wheels!
807184
I only bought the wheel assembly which was very satisfactory. Maybe you can buy the axels separately. Nancy P.
1180864
Hello Hillary, thank you for your interest in Drive Medical! The seatbelt does come with this transport chair.
916315
I have other issues other thanthe weight of the chair which should be addressed. The tools that were included with the chair do not work to tightenthe brakes. I had to use my own Allen wrench because the ones supplied were either too large or too small, It required a 5mm allen wrench to tighten the brakes which happens to be an essential part of the wheel chair.
212944
The axles, wheels, handle and seat belt require assembly. Total time would be approximately 30 minutes. The wheels can be difficult/tedious because they have to be hammered onto the axle.
253554
I don't remember. I got the shipment 7-8 months ago. At the time, shipping was free and arrived at my house by huge freight truck. Similar chairs that were being sold directly by a manufacturer for a similar list price were quoting me 150-200 for shipping. So the Amazon deal worked out awesome for me.
942415
mine is a little over 23inches not counting the wheels.... but i never got the wheels.. they werent with it.. I found wheels al the thrift store and amazon returned my money after i never heard back from the after a month......i will never order anything from that co again.... amazon has been GREAT standing behind their customers
1696386
I got mine off of CL for $200. I didn't pull the trigger when addicted to Amazon got them. I was watching but missed them. The chair is pretty good, I just wish both of my 360 wheels hadn't broken on me.
837887
The chair is great but don't buy it from Amazonor cavalier.I had my chairfor s month and it stop working hang hasnot tried to help me resolveanything for me. If you pay your money then they don't careif you are happy or not because they have your money then . They advise me that i needed a fuse but could not tell me who can help me in my area. Do not buy large items from amazon or cavaliet if that is who you are going to get the chair ftom!I
1245796
Greetings Sheila, I have not needed rear wheels yet, however we did perchase and replace a brake unit for the left wheel. I checked the Drive Medical website, and called three of the providers in our region. I learned that prices vary and so does service. Our provider ordered the part and we screwed it on. I also learned from this experience that, according to the providers, the company chargers $45.00 for handling an order, big or small, and that is why the providers do not stock up on replacement items. Hope this helps. Best Elise
1495166
I got caught upp in the letter and forgot to tell you the store, lol. The address of the store is http://huckproducts.com/total-gym-parts-wheels.shtmlIf you can't get there from that address google the words "total gym 1500 replacement parts and it should come be the first link that is listed. ( I'm not including the two that are in the yellow box)