My battery wont continue charging after reaching 45%. I've had the tablet for several weeks now and initially it did charge to 100%. What to do?
635941
Are you using the charger that it came with? My cable broke, so I had to buy a new charger. My tablet would only charge half way ...then I bought a rapid charger and let it charge without turning it on. Worked.
717990
I had the same problem before I realized the charging port was damaged. The port gets shoved back into the unit and no longer takes connects to the charger. I can't say this is what is wrong with yours for sure. The unit I had was a piece of junk. We rarely used it and it was just over the 1 year warrantly when mine broke. If yours is still under warranty, I would return it and get a different tablet.
147464
i think you should start with trying another charger. since its a micro-usb port it shouldnt be too much of a problem finding one. you should also try different sockets... the electrical output may differ a little bit. if the problem still persists, i assume its the battery. try discharging it and (however) charge it again up to 100%. your next option would be buying another battery... good luck!
646881
I had an extremely similar issue a few months back--unfortunately I had to mail my tablet in for repair. it's been wonderful since. As long as you still have the original box you can call them and they'll take care of it free of charge. I don't think it's the charger though.
1628279
Yes. I have the same problem right now. I don't know if it's the charger or the battery. I don't see a solution to your question here. Did you find a solution anywhere else?
1701040
Fortunately I have not had this problem. I would suggest attaching it to the charger one more time to see if you can get it to charge. Otherwise I would return it for an exchange. I bought an extra battery and have had no problems with the charging of either one.
456039
I suggest that you contact the seller and let them know that you have a defective device. I did this and they emailed me a shipping label and returned my money. Mine would only charge my phone 10% then it died.
1573061
I would say definitely it is one of 2 issues. 1) Your battery is defective and needs replaced. Since it is only a month old, it'll still be under warranty, so should be a simple matter. 2) You have an application that is constantly using resources and is depleting your battery. Charge your battery to 100% and then check your Task Manager to see what is running.Good luck. These machines are really great, and are a superb balance between super slim laptop and tablet.
92109
I would say let it drain the battery completely and then try charging it again to full without using it in the meantime. This can happen with new electronics if you use it before the battery is charged all the way the first time. Work in tech and it happens with cell phones too (expensive mistake!)
783153
I am a bit confused. Can someone please explain the issue? Does the tablet stop charging for no apparent reason, or does the USB port get broken. Or do both issues seem to happen do different people. When I first heard of it, it sounded like the USB port was breaking, but then one respondent says he fixed the issue by letting the battery run down completely.
1937103
I had the same problem. My first attempt at solving it was to order a new charger from Newton. It seems to have solved it for now, although now I have to keep is continually charging to keep the charge level in the green area. I'm not sure why.
2012188
hi, please kindly fully charge the tablet and reset it. If it still could not work, please kinldy contact us via e-mail(brainydeal@gmail.com), we will try our best to help you.
1466291
I had the same problem. The power supply burned up. I got a new one and problem solved. I found if I don't keep the tablet plugged in all the time and let the battery the power supply should last a lot longer.
445286
I have not had that problem, yet! Sometimes a battery will not receive a charge. I would buy a new battery for a cure>
1231142
I would get on Amazon and contact the seller. In reading other replies I see this is has happened and the company took care of it. I have not had no problems with my charger or my tablet. Make sure the cord when charging is on a flat surface and not an angle. I am sure the company, as an Amazon vendor will take care of this.
452323
Did you try draining the battery all the way down to 0 % power? That was one of the things it said to do in the instructions if it doesn't charge properly. I actually did do that and it was fine after. It can take awhile to go down to no power though. if you did do that then, I'm not sure.
546759
I charge mine when using it. It just takes longer. If Im going to leave it sit for a bit I usually just turn off the screen. My tablet is 3 years old and I have always done this. I hope this helps you.