Service for this device is no longer available. Is there someone with a broken unit but an active service plan?
638440
Garmin discontinued the service for this unit, from what I understood from their " Disgusting customer Service" "It was too expensive" by their provider . They offered no compensation and I was told by their customer service rep. that quite frankly " my devices don't last more than a year anyway". My suggestion is file a complaint with The Attorney Generals office of Consumer Affairs and definitely don't buy another Garmin product ! I got sucked into their Nuvi products also ! Real pieces of Crap ! Tim Shaw
1423690
Interesting. Mine broke too. I had forgotten about the 100% guarantee. Pls post what you find out.
1267754
Hello Judith, do not purchase they sent me a refurbished unit which did not work.
803636
They supplied me with one after months of arguing with them about dropping my phone calls. I did a factory reset, new phone, then new sim card and nothing worked. I should be receiving this from Verizon today and hopefully it solves my issues. I had no issue with my service the first year I had the phone then they believe they lost a contract with a tower which made my signal drop down.
228275
Contact Verizon and find out their plans and rates. I purchasedmy device and never used it because I was able to obtain other service.
433391
Cut your losses as many of us have done as we have tried everything and there is no solution. Could try sending the device back
1914405
I have the same problem as well even though my cell phone is still in very good condition externally. Wish I knew too how to bring it back into service.
815377
I had no issues. If you still have your box it cane in, there is a number to call on it or in there website. I cancelled my service via phone but do not have anymore information.
273126
I am getting no response from either number and the 888-4949 is saying it is no longer in service.
2104935
Not sure. Mine has never worked on anything from day 1. No service from them either.
1723527
Sorry I cannot help, I no longer use this device. The system we were experimenting with is no longer needed in my business.
401948
Call keriug and have then send you a new one for free. I hope you registered it. If not take it back to store. Sounds defected
1837243
I have the same issue and called Panasonic support. no help at all. They said send it back and they would replace. they promised they would replace with a new, not refurbished unit. Really don't trust them and their is well below par. there has to be a fix other than sending back
99493
Does anyone have the number they used to call for a replacement? We are having this problem as well.
1792305
Klamath,I sympathize with you. I also made a mistake by attempting to update the firmware on my Roadmate 6000T which was in pristine condition and worked ok aside from the map being outdated. The thing crashed after the firmware update and would not start. It has been sent back to a repair center in Smynra, TN for a refurbished replacement, I just hope I don't get a crappy old thing back like you did, that is disgusting, IMO a refurbished unit should be like a new unit and not bashed up as you described, Magellan's after care service is terrible !!!
561985
I also had the same problem and I can't figure it out. Philips service dept says they have stopped providing support on this model - sucks. But I like the system for the other stuff.
442059
Read my review today of Panasonic's missing service support and cancel the order ASAP before it is shipped.Good Luck, Chedfred - Denver