Hi, I purchased 2 bottles of the product and noticed that none of them have seal underneath the cap but it had the external seal. Is it normal?
647851
Hey Jen,I just bought another bottle couple of days ago. The cap is sealed and underneath the cap is sealed as well. I would contact the seller. I would NOT use it. It MUST be sealed. Hope this helps.
647852
I have not had that experience, but if there is any unbroken seal at all I'd imagine it is safe. You can always contact the seller.
647853
Hi Jen, With our product, the seal is on the outside of the bottle on the cap. There is not a seal on the inside of the bottle. There is extra padding in the cap that can appear like a seal, but no seal under the cap. Your bottles sounds like they are normal. Please let us know if you have any other questions. You can contact us via email through Amazon or via phone at 800-913-2116 and we'll be happy to help in any way we can. Thanks, Health Plus Prime Team
1836545
When I got my Bio Oil it also did not have any kind of seal....thanks for bringing that up....I am not ordering again until I am assured it's the "real deal"....
1070505
There is no indication on the bottle. However, the cap which comes on the bottle when it is shipped, is plastic or rubberized-like lined, and the bottle also covered with a plastic wrapper, and all that is packed into a bubble wrapped and packing tape bundle! It seems to me they have gone to thoughtful measures to preserve the product as best they can. I would not expect to see this parish very rapidly, and I have never recieved a bottle which smelled funny or seemed in any way questionable. Hope this helps!
183003
I looked at mine, and there is not. I also looked at some of my other bottles, from other brands, and they don't have one either. My guess is because they are not intended for internal consumption.
1165465
Yes there was a seal under the cap on the regular bottle that I purchased. However, there is no seal under the cap on the free bonus bottle of 30 that I received.
1757210
No seal is not a good sign.........easily could have leaked. Otherwise the product does work!
131246
Mine was not sealed. I've purchased 4 and none have been sealed - no issues, always fresh and a great product.
2206413
This is the real Seb. drench (you can also buy it at Walgreens and CVS not sure if it's the same price worth a look!) but my bottle is like dysfunctional lol. I don't know how the explain that I actually have to leave the cap off.I'm sure it's just mine though, probably got messed up in shipping. :)
37266
Not a seal on the bottle. You have any questions about it, contact Swanson Vitamins and they will be happy to answer your questions. They are a very reputable company.
1633889
Mine has never had a seal. Of course, it has never leaked so I never thought twice about it. However, I could see this happening especially during shipping. I would just talk to Amazon Customer Service. It seems like they would accommodate a request to exchange for a new bottle.
515067
you can buy "new" caps that self seal and so they look like they have never been opened. These caps are cheap (26 cents a piece) so it is very easy for a seller to buy a bottle of oil from doTerra, pour out half or more and keep for themselves, and then fill the bottle back up with a carrier oil like coconut oil or grapeseed oil and the buyer would not be able to tell the difference. I'd rather buy wholesale direct from the company and no that no one has tampered with it than save a dollar or two and risk getting diluted oil. Check out https://www.aromatools.com/Black_Euro_Style_Replacement_Caps_for_Vials_p/9155c.htm and see how easy it would be to "seal' the product back up. you can buy "new" caps that self seal and so they look like they have never been opened. These caps are cheap (26 cents a piece) so it is very easy for a seller to buy a bottle of oil from doTerra, pour out half or more and keep for themselves, and then fill the bottle back up with a carrier oil like coconut oil or grapeseed oil and the buyer would not be able to tell the difference. I'd rather buy wholesale direct from the company and no that no one has tampered with it than save a dollar or two and risk getting diluted oil. Check out... » Read More you can buy "new" caps that self seal and so they look like they have never been opened. These caps are cheap (26 cents a piece) so it is very easy for a seller to buy a bottle of oil from doTerra, pour out half or more and keep for themselves, and then fill the bottle back up with a carrier oil like coconut oil or grapeseed oil and the buyer would not be able to tell the difference. I'd rather buy wholesale direct from the company and no that no one has tampered with it than save a dollar or two and risk getting diluted oil. Check out https://www.aromatools.com/Black_Euro_Style_Replacement_Caps_for_Vials_p/9155c.htm and see how easy it would be to "seal' the product back up. « Show Less
775108
I've been ordering this brand of cinnamon for a few months now and it's always come with an inner foil seal beneath the outer plastic cap. I've noticed other reviewers complaining about the containers not being sealed, but the ones I've ordered have always come sealed.
1982933
Hi John, Your product should be sealed. If it isn't, please contact Amazon so they can send you a replacement. Mike
1596173
The bottle I received was full and sealed around the screw top to prevent leakage. I would report this as a problem. It is a wonderful product.
1365399
I had the same experience! The outside seal was unbroken, but the one under the cap was loose. Very disturbing.
663365
Don't know either, but they had the plastic seal on the bottle when I got it. I didn't feel the need to worry about tampering. I have taken them awhile without a bad reaction.
1361133
I ordered two bottles and had the extra one laying it on the side. It leaked around the cap (it has never been opened) and it's orange. Now that I'm reading in the answers about it turning orange, I wonder if it is still good.