Whe you plug in the power supply shouldn't the green light come on? Mine doesn't but once every so often it flashes. Doesn't power up the drive.
640104
mine isn't going on either and doesn't seem to b working. no lights are on and nothing is happening. bummer.
640105
Mine flickered on when I first plugged it in, then went out instantly. I switched the AC cable with a new one, only to have the cable that came with the adapter melt when used with a regular computer, despite the cable being labeled as rated at the legal minimum 10A. I was only drawing 2.6A. Notice the 'item under review' notice on the product. Do not buy it, it is a fire hazard. The first 2 google results for "fire hazard vantec" are my video and blog with frightening details.
640106
When I plugged in the power supply the first time I heard a short crackling sound coming from the flypower adaptor and then silence. The green light does not come on, and it does not provide any power to the hard drive.
640107
I have USB 3 version (backward compatible with USB 2) and the power supply has steady blue light on when it is plugged in.
640108
If you are using the power adapter, connect the adapter 1st to power up the drive - When powered up, then connect the Sabrent IDE/Sata connector to the drive and your computer should respond by adding the drive to the system...
640109
When I plug into AC power, the light on the brick (the AC adapter) lights and stays steady. If your adapter is blinking at you, make sure you have a good solid connection to your AC outlet, and that nothing is bumping it. Also check your prongs to make sure they are not bent in, as if somehow they got squished or something. You can also check to see if you have power to the drive, you should feel it spin up -provided that the drive is good. The only light that I see flash is the activity light on the SATA converter. I suppose it is possible that you got a bad AC adapter.
640110
Yes, with the power supply connected to a wall outlet and the inline switch to "on" the green light is always lit, even without any other cables connected.
1322936
call the company....they are very helpful or email them. I own two of their drives and have been very happy
44059
I would scan the HDD for errors right after powering on. If the number of errors are high then I would return. I would then check the keyboard for sticking keys, if found then return. Then I would copy the HDD to a SSD and then pull and replace the HDD with the SSD. Expect product quality to be very low.
1555869
I had the similar problem but my drive is not seem to run even I turn it on. What do you think is the problem?Simon
670049
Could be more is an issue with the drive encolsure you are using. i have had similar issues with BestBuy's Rocketfish brand enclosures. The Sabrent ones i have oened just had the ide/sata to usb controller die on me.
2117346
I've never run into this issue. My first guess is that the leads going to the MoBo are not connected properly. Unplugged them along with the leads to the front panel and reset. Other possibilities: 1) Failing MoBo, 2) Bad/broken case power switch.
1477114
I would compare this drive to the current one you own. If the size or type of connector is different then that it's where your problem lies
107406
I had a similar thing happen, but it was the power supply that was causing the problem. I'd call a best buy and take the power supply in and have them test it. They did it for free for me.
3401
Thanks Dean, the drive was working so the format is probably OK. When you plug in the USB the charge light comes on but the data side is obviously not working as the drive is not recognised. You can hear the disks spinning but they are very quiet. Thanks again for your help. Regards: Brendan
1598223
It may be a defective unit or if you added any devices (dvd drive, new video card. etc) you may need a more powerful power supply. Also make sure you are using a surge protector. I hope I am not insulting your intelligence.
1983353
I haven't had any problems with my unit. Check all your cords and hook up. I had to unhook my usb on the front of my tower, had issues with it on my board!
1522893
Almost sounds like a faulty drive. I would try plugging it into a different computer. If it still doesn't work you'll want to return it.
897451
Hello, I have two and have not had an issue. This is only switch connected between the Power Supply and Hard Drive. If anything these have actually help save selected drives from running unnecessarily when not need. I have 2 of these units that control 12 Hard Drives. No issues in 2 years.
192213
Yes, there must be something wrong, or a few of the disk drives are loose. I would check/reseat the disk drives with the unit powered off. If this does not fix your issue, then I would return it, or get a replacement unit.
1856010
This is a common issue with this model. Count the number of times it blinks. It is most likely that one of the internal boards need to be replaced. At least this was the case for the one I bought.
692765
Amy I have always had it plug into the power supply , what I can do is check it like that and see how long the battery last and let you know . I am on work right now and will give you a reply when I do so.
543371
I have two these and have never seen this issue. I am sure you have tried to unplug it and plug in back maybe to reset the computer. Other than that not sure, how old is it.