APC H15 power conditioner arrived dead It shows a "FAIL:relay weld" on first power up. Following the troubleshooting guide in the manual did not help. Has this happened to any other H-15 purchasers? APC H15 power conditioner arrived dead It shows a "FAIL:relay weld" on first power up. Following the troubleshooting guide in the manual did not help. Has this happened to... » Read More APC H15 power conditioner arrived dead It shows a "FAIL:relay weld" on first power up. Following the troubleshooting guide in the manual did not help. Has this happened to any other H-15 purchasers? « Show Less
618104
Happened to mine that is just over a month old. APC is sending a replacement at no charge. Hopefully there is a way to upgrade the relay if this happens after I'm out of the 5-year warranty period.
618105
Apparently the "FAIL: relay weld" issue has continued into units shipped in 2015. Mine was on a shelf unit with only about 1.5 inches to lift and drop . . . but it worked! Plugged it back in and unit was back functioning as it should. Percussive maintenance at its best.
618106
Had the same issue. System was rarely powered off by the front panel power button. After a couple of years, tried to power off and got the "FAIL: Relay Weld" error. Tried the 6" drop onto a hard surface to unstick the relay. It worked! At least, so far.
618107
This just happened to my unit that is about 3 years old unit. Called APC and they are going to send another one. One thing you can try is unplugging everything, hold the unit about 6" above a solid surface and drop it. The shock can unstick the relay. I tried and it did work on mine.
647242
It has been a while since I used mine, if you have a load attached and it remains zero, I'd say it is broken, as in DOA. Sometimes stuff happens in transport.And by the way, when I got and used it back in December '13, I was quite pleased with the performance. Perfect for working with the sensitive, low power circuits I was testing.
444418
It has happened to us as well. Amazon handled the problem fast and provided us a new unit quickly. However it failed after two weeks ago. It also went dead. I am returning this one too.
404240
I have had mine about 18 mos, but only use it in the winter so I have to re-educate myself every year. when you plug it in you should see a power light, however the machine is not running. you must press the pwr on button either on the machine or remote then set moisture level and output. make sure tank is full before even plugging it in. It won't do zip without h20- I used distilled water as I have a lot of mineral content. When I first start up I use high output and leave the ION generator off. after a couple of days I reduce one notch. DFBURR
2001560
Check the a/c unit, when the cables get bent or crimped, items tend not to turn on or off.If you can, flex the cable while plugged in, find the 'sweet spot' and tape a Popsicle stick to the cable (or anything else that keeps it in the correct position to work. IF the pwer supply is dead, read the back and see what amp/volts it has and use a substitute that matches. Worst case scenario search on amazon for a new charger. If there are none, let me know what the volts/amps are and I will list the one I removed from my printer and list it, if I still have it. I have 2 medium sized tubs of just power supplies from stuff that died. : ) Check the a/c unit, when the cables get bent or crimped, items tend not to turn on or off.If you can, flex the cable while plugged in, find the 'sweet spot' and tape a Popsicle stick to the cable (or anything else that keeps it in the correct position to work. IF the pwer supply is dead, read the back and see what amp/volts it has and use a substitute that matches. Worst case scenario search on amazon for a new charger. If there are none, let me know what the volts/amps are and I will list the one I removed from my printer and list it, if I still have it. I have 2 medium sized tubs of... » Read More Check the a/c unit, when the cables get bent or crimped, items tend not to turn on or off.If you can, flex the cable while plugged in, find the 'sweet spot' and tape a Popsicle stick to the cable (or anything else that keeps it in the correct position to work. IF the pwer supply is dead, read the back and see what amp/volts it has and use a substitute that matches. Worst case scenario search on amazon for a new charger. If there are none, let me know what the volts/amps are and I will list the one I removed from my printer and list it, if I still have it. I have 2 medium sized tubs of just power supplies from stuff that died. : ) « Show Less
1327589
Sorry, I have the same answer as many other victims. My steamer didn't work and both lights were on. The head of the steamer would get hot but no steam. If it's been less than a year, you can contact Conair to replace the item but you will have to pay for shipping. Unfortunately, if you read some of the reviews here, that sounds like a waste of money too. I had to throw mine away.
1892304
I just got one and the fuse blew the first time that ever happened. Does this mean it is defective?
1649444
As I mentioned I had two of these blow up. Don't recall what the first one did, but the second one quit while making a bizarre noise. It then resumed working for awhile, until it quit completely, no power or lights at all. I just bought a Whirlpool from Amazon and it came damaged. I heard the Fedex driver drop it outside my house. It said team life, but it was just one sixty year old man. I called and they discounted it $150 for the dent on the front. I bought a three year replacement plan with it.
136882
As someone mentioned, its electronic...so warranty might be out. That being said, make sure when you replace it again, replace the blower motor with it. Blower motor amperage causes the module to short. Usually after you hit a bump, temp change, or while starting up...just like your home ac unit. They don't just die
1028671
mine does fine on 15Amp breaker - there is a surge when you start first, but when it runs it runs - no problem
419761
I don't know what to tell you, mine fired right up and went to work. Maybe a test print or unplug the machine? Sorry!
399140
Have had no problem. Check whether more is on the line that you don't realize...AC, aquarium, basement dehumidifier, a pump? Of course, fuses do finally go bad sometimes.
1639926
Not sure if I can help. You may get better response from the manufacturer. I would make sure you have reset the choke after starting (just to ensure you are getting the correct fuel-air mix), ensure you have the eco button turned OFF, make sure the fuel valve is fully open (you may want to cycle it on/off a few times to be sure). I use this on my sailboat and have used the 30A to tie direct to my AC input on the boat. However, I have never put more than approx. 1500W load onto it. Never really tried to load it up. Otherwise I am happy with performance. Hope this helps.
1633577
if no electric output, check the zero ground fault protection, i have another genny that will not generate until 1) speed is up and 2) zgfp is working. Turns out I need a new zpfg for that one.
1343122
Mine burnt up or froze on the first test when used with an ac induction motor on a dust collector. The collector required a dedicated 15 A breaker. I thought the Additional 25 A rating would be plenty. I had to buy a crydom brand to get it to work. You are either looking for a relay that will handle a resistive load like a heater or an inductive load like a ac motor. This is not the relay for a motor.
1520028
I had similar problem when i first used it. I called them and they sent me a new power circuit board. it took an hour to install the new one. that unit is NOT a good at all. it is not worth the money.
277570
I had that problem with the first unit I received. It may just need a little more time to get to the set temperature and then stop blinking, But, if it doesn't work correctly after several hours of running, there is a problem with the compressor (possibly damaged in shipping). Call Amazon, they will ship a new one to you for free (as long as you send the damaged one back). Save the packaging materials from the second unit (if you threw away the packing materials from the first one) so you can send back the first unit. Shipping is free, you just have to lug an 80 pound package to the UPS place. Be sure and get a receipt with a tracking number so that you can track the return shipping and see when it arrived back at Amazon. Hope this helps.