Just bought this a month ago... one of the barrels somehow jumped the track & ground rubber on the edge all day. Where can I get a replacement barrel?
638021
If you have a local rock shop you can try there, or order one directly from the tumbler company. i have had mine jump off the track a few times and it seems to be caused by one of the bars the barrels rests on sliding to the end which makes the barrel rub against the metal and sometimes fall off. What I do to fix this is put something heavy, like a brick, against the end of tumbler so that the bar can't slide. It's kind of hard to describe, but I hope this helps!
638022
If you have the two-barrel model (the A-R2), I've had the same problem. I find it helpful to run it with both barrels in place, even if you're only actually using one barrel; I usually fill the barrel I'm not using to actually tumble rocks (the "empty" one) with enough water so that its weight is as close to the weight of the filled barrel (the one containing stones plus grit, or whatever you're tumbling) to help keep barrels from riding along the rails, jumping track, etc. Just a suggestion. And my tumbler came with a parts list for ordering all kinds of things, including replacement barrels--but therockshed.com is a good link. If you have the two-barrel model (the A-R2), I've had the same problem. I find it helpful to run it with both barrels in place, even if you're only actually using one barrel; I usually fill the barrel I'm not using to actually tumble rocks (the "empty" one) with enough water so that its weight is as close to the weight of the filled barrel (the one containing stones plus grit, or whatever you're tumbling) to help keep barrels from riding along the rails, jumping track, etc. Just a suggestion. And my tumbler came with a parts list for ordering all kinds of things, including... » Read More If you have the two-barrel model (the A-R2), I've had the same problem. I find it helpful to run it with both barrels in place, even if you're only actually using one barrel; I usually fill the barrel I'm not using to actually tumble rocks (the "empty" one) with enough water so that its weight is as close to the weight of the filled barrel (the one containing stones plus grit, or whatever you're tumbling) to help keep barrels from riding along the rails, jumping track, etc. Just a suggestion. And my tumbler came with a parts list for ordering all kinds of things, including replacement barrels--but therockshed.com is a good link. « Show Less
638023
Try harbor freight they have rubber barrels. Make sure you take your tumbler to see if they fit.
2054255
Not sure. They don't sell them on Amazon? Call the mfg. to be honest that gun broke rather quickly that it was never an issue.
271376
I left the cartridge in mine for 3 or 4 months and when I tried to insert a new cartridge it would not seal.Wasted four cartridges trying to get it to seal but the seal was too deformed. Called the rep in Arkansas to get a replacement seal and was told that they do not stock them. Sent an email to the factory in Germany and two days later received an email from the rep in Arkansas telling me to send the gun to them. After a week or so I received a new one at no cost except for the postage to send them mine. It was out of warranty but they did not worry about that,
677576
My best guess would be to contact the company: http://www.evriholder.com/ and ask if replacement parts are available for purchase. Good luck!
102835
I am having the same issue! I may try the caulk idea. My barrel was full and backed up into the diverted as designed, then began to overflow from where the two sections connect causing an erosion issue.
1091578
I haven't had any issues with mine, knock on wood. However, I know you can contact the company directly and they should replace it or at least be able to point you in the right direction.
1410052
Hey yours made it a week! Ours cracked on the first day. We returned it for a full refund and went with the m1 tank. Hope that one lasts. That is a very specific piece and if you are looking for replacement, I would try a local hobby shop. HTHScooter
1325641
Me too. Exactly less that 24 hrs of use. Granted, it dropped on my hard wood floor (but what doesn't?).Called leapfrog and said they would replace without asking a lot of questions. I guess they are used to the problem. Received replacement within days but i have to ship the faulty one back at my own expense...add that to the original cost of purchase, the thing is getting really costly but I'm glad their customer service was good.
1631537
Sorry Francina, but I agree with Blake and Bill. I took mine apart and spent hours trying to get the Jeannie back in the bottle, and I'm pretty handy and persistent. Finally gave up, and wrote to FrontGate (the catalogue I bought it from) and they simply replace it. It's the type of repair that you need five hands for (and little hands at that) to hold everything together to get to fit back in the casing. I saved the hose, but recycled everything else. Good luck (HJGoetze@aol.com)
342350
I called National Express (who has the replacement parts) because I cracked the base of mine. New base is $9.90 plus tax and includes shipping. 1-800-284-4628. Previously got the cleaning tool from them for $2 - including shipping. Will be her in a week.
2011452
I would contact D0-All Outdoors by e-mail or telephone. They have sent me replacement parts.
1057899
Did you ever find replacement legs? One of my table's legs inexplicably crumbled... Thx!
1600756
I would contact Leifheit company & explain that it cracked on 2nd use & ask then for a replacement base you can find them by doing a google search then click on the contact that's where you can explain your problem. That's the only way I know of to get one, good luck. Rose
1296400
Hi Kathy. Regarding your question, we never got that far as the barrel was broken and we didn't get to use it for any length of time. We should receive another barrel with 5-7 days and will try again.
1137533
I would contact Sauder directly. I was on their website & they have a link on their to get replacement parts. I would call them & explain you received a damaged part.
1251607
No, sorry. I couldn't get a new barrel either. Instead they are replacing the whole thing.
171811
Is this a new barrel? Sounds like a defective spigot. If it has been in use, I would suspect a clog..perhaps bacteria/crud film or a stray leaf. Maybe try a thin wire up the opened spigot, or a strong stream of water.