Is the white square on the top of the battery suppose to be red when you receive it???
645525
Sounds like it got wet. That doesn't mean it was damaged. If it charges and lasts a half day with use or a whole day on standby its prob working as well as mine does.
1435712
No. This one is red. There is another one that is white. Different product number.
829629
Mine has red too, they work the same just have a different color indicator light.
864607
With the battery attached, it should either be red (not yet charged) or green (charged).Might be a defective charger? If you leave it plugged in long enough does the battery get charged?
614228
Not as far I know. I got the white/clear one when I ordered although it said red on the listing.
405348
I had the exact same experience. Amazon sent me another (correct this time) and I returned the incorrectly packaged white one
385351
I believe that the red means it needs to be charged and when fully charged will turn green in charger. I did not have good results with this unit and actually got better life from the 3000 mAh that came with the charger.
1117793
No it is not; mine comes up fine just by squeezing the releases on each side of the battery.
1618871
I just got one of these batteries and I am getting a big red question mark also.
1139644
That is incorrect. My camera has an image with a battery in the upper right hand corner at all times. If the battery is full the image is white on the inside if its half charged the image is 50% white. You get the idea? If the battery is near dead the outline changes from white to red and has a mini lightning bolt looking thing inside of the battery. That's when you'd want to charge the battery. Additionally, I used this camera to take 40+ pictures on an all day snorkel trip and the battery never died.
332588
Mine is white. I recommend you check your computer battery. It should have the part number on it just in case.
1565252
On the bottom of the battery there are some gold/brass squares. Line those up with the similar squares on the inside of the charging slot. If inserted correctly, there will be a red light, indicating that the battery is charging.
764539
I would also like to know this clearly. I see that the white one is from another seller but amazon lumped it together with the black one (presumably because the products are the same model). I read some negative reviews talking about poor battery life and instructions only in Chinese. This leads me to believe the cheaper one might be a lower quality battery from a Chinese clone. Can anyone who bought the white one verify that it failed to meet intended operational quality?
1917471
Mine shows the battery on the top left with 100% when fully charged. My LED light also turns green. But I also have my settings to show me how much percentage of battery I have left so maybe that's why??
740445
It doesn't seem normal. Mine will stay a solid red and then turn off once it is charged.
170192
When it's charging it's red, when it's charged its blue. Either you plugged it in wrong or it's defective.
1556312
The light is red when charging. But if it doesn't hold the charge perhaps it would be best to email the seller with this question.