DVD player keeps opening and closing the disk player. I've tried a hard restart, cleaned the front touch screen, and even opened the panel to disengage the touch screen. And it's still opening and closing. Anybody find a fix for this problem yet? DVD player keeps opening and closing the disk player. I've tried a hard restart, cleaned the front touch screen, and even opened the panel to disengage the touch screen. And it's still... » Read More DVD player keeps opening and closing the disk player. I've tried a hard restart, cleaned the front touch screen, and even opened the panel to disengage the touch screen. And it's still opening and closing. Anybody find a fix for this problem yet? « Show Less
649540
this unit has a common problem of the disc tray sensor malfunctioning and the disc tray randomly opening and closing while changing the source back to the home page every time making the unit unusable. Either you're in warranty or your out 80 bucks for samsung to fix it.
649541
I had the same problem. Fixed it using this solution here:http://www.avsforum.com/forum/109-home-theater-box/1481206-help-samsung-ht-e5500-keeps-changing-source-2.html#post23923247
2226737
if you actually turn off the power button it restarts the dvd. If you just hit the stop then it will play from where you stopped it but you have to hit play twice.
2060802
Only thing I can think of is the recorder. Try using a different recorder. Did the recorder close and finalized the dvd. Some people leave it open to add to dvd later. These are not the disk for that. Check your recorder settings and make sure it closes and finalize dvd.
2039593
Good answer, Sandra. Unless the player won't reboot or the screen is dark, popping the disc out and then back in should do the trick.
1403160
try another dvd first,to make sure it is not the disc. then try a soft blast of canned air if you have it. this "cleaner" is a waste of money.it didn't do anything for my players/burners,NOTHING! good luck.
1889637
no problems with mine. you should at least be able to use the DVD player. should return it!
973264
I was playing polar express also. I exhanged the player and no longer had the problem. I wonder if there is something with that DVD with some of the players. Coincidence maybe maybe not. Thanks for confirmation.
1150705
Okay guys I got the player yesterday and had the same problem so I did some massive googling for 2 hours and found the solution: Press Display, and then use the Up and Down arrows to scroll through the different display options. When you see the timestamp go off, just let it sit there for like 4 seconds and the display will go off. I had to do this once for divx videos, and once for dvd videos and have not had a problem since.
1997215
This unit continues to play CD's and DVD's when you shut the lid down. You need to manually TURN OFF the power after closing the lid, otherwise the battery gets run down if you unplug it.
1710705
Purchased this player on August 2013 for coworkers. It is on almost continually and have not had any problems with it other than I have to turn it down. :) Contact vendor or amazon! After reading some replies I do remember that you have to either hold the volume switch as you turn up or bump continually. Just hold it in the up position until you hear volume. Hope it helps.
852209
I did purchase this DVD player a few months ago, used it twice and on the third attempt it ceased to operate. As I had it for a few months, saved the original box but had stupidly disposed of the receipt and rather than going through a lot of uneccesary changes threw the inoperable DVD player in the garbage. But to get your question answered properly, I would suggest that you ask someone who is electronically educated. Sorry, I could not help you.
1218713
If the player normally powers up, just unplug it for about a minute and then plug it back in. If it hasn't powered up, it's got a serious problem and needs to be looked at. I've got 2 of these and I do have "issues" with them every once in a while but it's always been solved by unplugging the unit for awhile.
1450679
I put my Australian DVD in the player without touching a thing and it simply worked. One thing though --- I have just had this since December and the door is starting to be picky about opening. It does -- eventually. Am hoping it does not break altogether.
398564
Thanks to everyone who responded to this thread. After getting several error messages and rebooting my computer with the DVD player still plugged in, I couldn't get the DVD player to reset and eject my redbox DVD. As a last ditch effort, I found a paper clip and put it in the hole in the front of the Amazon disk player (the only on the width of a paper clip on the entire box so it is kind of hard to miss) and voila... The disk ejected no problem. Off to my next movie while I nurse my 101 degree fever.
1316056
Try another DVD brand or two. Sounds like your disc drive is having mechanical difficulties. Probably not specific to these Taiyo Yuden discs.
254379
My unit has a problem with the dvd drawer opening when you are in vhs mode. Does anyone have any suggestions on this problem?Admiral Joe
512323
Same problem as BookWorm but different player. I have tried 3 different copies of the mpvie Stranger than fiction (from the same video store) and not one would get past the selection menue on my PC or my new Philips dvd player. Ive only had a problem like this once before with the movie Layer Cake. I looked it up and its a Sony Pictures movie too. So maybe this is a problem with the actual DVDs and not the players? Or maybe Sony and Philips DVD players are having the same problems.