Just used the grinder for the first time. The batter scraped off from the granite stones was black, what is it? How to avoid getting that black stuff?
643784
The first time, just grind a cup of rice and discard it. Wash the grinder with soap and water well after that and use for your regular use. It should be fine then. If it still persists, write to the vendor.
643785
This did not happen to me. Before using the grinder I washed the grinding stone and the container thoroughly. However, even if you do not wash them, the color should not 'run'. Maybe some grease or stain was ready on the stones
643786
To be sure, take the conical stones off the shaft by loosening the nut and thoroughly clean the stems. Also clean the stem hole in the stones with soap water suing a pipe cleaner. That will completely remove all the black stuff.
643787
It will happen for every one. I'ts a dirt came from the stone. Usually we have to grind first for small amount of batter for discarding. So you don't worry to waste all the batter with black scrapes instead of grinding more.
190164
It takes a while to properly clean the grinder. You could switch beans and grind a little and dispose of the "cleansing" ground beans.
2079890
You need to season the stone with a little oil, and be sure to fully preheat before use. It will turn a dark brown color when it is fully seasoned, takes some time.
211953
When this happen to me I replaced them with these from Amazon. I dump out the grinds then rinse them very well after each use. This seems to help at least in my case. I have found that if you let the grinds sit in the filter until the next day it is much harder to get the filter clean.
752045
Make sure the metal band that holds it to the drain is completely tightened so it isn't vibrating. Also (Make sure it is off and can't be turned on before) and check that something hard hasn't fallen into the blades, so that it makes a noise when it grinds.
1571296
The granite is probably sealed from the factory. It will not hurt it even if it is not sealed. You can still use it.
925201
I just use a mild dish soap and water, make sure it is rinsed well, then apply the Black Diamond. It is not a granite sealer but more of a polish. I don't use it that much because if you get water on it then part of the shine comes off and you have to do it again. To much work for me, so I do it when company is coming or having a party.
597421
I had to do it yesterday. My husband tried grinding very old beans (as it turned out) and almost killed our grinder. I watched a couple excellent YouTubes on cleaning the Bodum and took it apart, prying out the rock-like beans caught in the blades, vacuuming everything very well. Once you take off the hopper off, the insides pull straight up, easily. Hope this helps.
940567
OK if your grinder is not grinding a consistent amount of grounds, it is likely because the burrs need to be cleaned. Unscrew the bean hopper (lefty loosey) and clean the burr heads periodically. I owned mine 3.5 years before I discovered this, and have had it 5.5 years now, and it's still grinding strong.
1768115
Make sure the blade was placed in the right position. Mine makes some noise when making the dough, but it won't move around on the countertop. Good luck
1938181
I'm not sure but it sounds as though the grinder gear may be gunked up. Do you remove and clean everything after each use? Try cleaning things as well as possible, especially the gear in bottom of the grinder. If that doesn't work I'm afraid I can't help. Good luck and happy java!
1754817
Did you try greasing the pan? I brushed a little oil into each cup before adding the batter and they came out perfect. I wonder if the stoneware needs to be seasoned... Kind of like cast iron?
2254488
I have accidentally left our stone in the oven and set the oven to "self clean" (no chemicals/sprays added). When the oven was done cleaning, It actually turned any stains/goop on the stone to gray dust, with a little sponge water, it came right off. Looked almost brand new!
936027
HiI've had stones for years and have never "seasoned" them. What I do is I have a wooden "peel" that I sprinkle wondra flour on (some people use cornmeal) and then I put the stuff to be cooked on the wooden "peel" and let it slide off onto the stone that has been heated to the maximum temperature already. The Wondra flour acts like ball bearings so that they slide onto the heated stone. Nothing has ever stuck on the stone except maybe some overrun of cheese when I do pizza. Are you preheating your stone?
1653575
I didn't notice a black coating on the cutting edge. If it has one the sharpening process should remove it.
1149238
Ours did the same thing. My husband had to re-vamp the grinder as it was rubbing. Our first time using it was a total mess too. We thought about returning it but my husband fixed it somehow but I could not tell you for sure what he did. He is a machine designer so he could see what the problem was.....
1192219
Bernard, I also want to remind you that we offer a lifetime warranty so that in the rare case the grinder fails we will ship you a placement unit. And just like the other guys mentioned, like any tool it should be cleaned when needed.