Do you offer a waranty? I have had mine for 3 months and it craped out.
646643
I would get in touch with the manufacturer or place where you ordered the item to see if the warranty is still valid. Not sure where I placed the paperwork from my tower.
646644
I spoke to Sunpentown about the heater suddenly stopping on me after a few months and returned it to them for warranty repair. They gave it the "sunshine treatment" and told me on the phone that nothing was wrong with it and sent it back to me. It ran for a few weeks and then refused to work. Lesson learned from SUPENTOWN JUNK, I went to Costco and paid $300 for a Dyson mini-tower contraption that heats and cools. In the future, if it is not a brand name I will not buy it through Amazon, where Buyer Beware rules the internet marketplace.
844676
I got a replacement even though I wanted a refund! Mine stopped working after a month! Please fight for a refund -- for the both of us. :)
1274180
Mine has worked fine for a couple months. Sounds like you better send yours back.
2090826
I got a hold of Amazon mine started doing the same thing after about 6 months, I was told who to contact the company and they said it only had a 90 day warranty, I could ship it to them to look at but was going to cost 75 dollars, now why would I do that, So I wont buy from them anymore not a good recomendation from me sorry
730463
I need to return it because it stop working with a month of use? If I can get new one or my money back.thanks
2270203
We have had ours in daily use for months. No problems. I would contact the seller and see if you can get a replacement. If you don't get satisfaction make sure to leave feedback. I would expect the seller to be reasonable if you have not had it too long.
449070
Sorry to hear that. It sounds like a defect. I haven't had any problem with mine. I think I've had it over a year now. Good luck.
533491
I'm sorry it fizzled out on ya, mine is going strong and I've had it over a year now, I would imagine that the manufacturer has a warranty on it but I don't know what it is, go to their web site and see what you can find out, again, sorry I was not much help.
1011356
Contact the retailer they will make good on it. I had a problem with mine and they replaced it.
1935332
I baught this item as a gift. As Yet I've yet to hear of any oriblem from the personI gave it to.Personally, if still under the warranty period, I'd return it to Amazon. OR I'd return it toSeard for repair. Frank Seard would probbaby
1160670
Mine doesn't work at all anymore. It died 1 month after the warranty was up.
1946686
Mine went bad after about that long as well. Contact Amazon for a refund/replacement
651666
I also got a bad one first and complained and they sent me a new one. It seems to be working fine. I think you also got a bad one. With all these bad ones I don't think I can recommend them.
532125
no I haven't, BUT my brand new one stopped working all together, dead as a door nail. Maybe somebody at EMJOI will see both our complains and give us new ones. They weren't exactly cheap right?
421248
Mine too - I've had 2. I thought the first one was defective so I exchanged it for a new one. The second one is the same so it basically junk. I'm looking for a new one. Best, Jenn
1235965
Mine failed within the first month of having it. If you can send it back and get your money!
133988
nope nothing like that sorry. send it back and get a new one, prices are droping all the time those days.