Right Headphone Stopped Playing Music: Can I get a refund?
26702
I was gonna leave a reply to this but then I saw the date...... But hey some people would like to know as well so I'm going to reply anyway. Every skullcandy product has a limited lifetime warranty. You do not need a receipt and it doesn't matter where you bought them or if you found them in the garbage whatever it does not matter. Now with that being said, if the problem is a factory defect you will get a FULL refund of the price at which skullcandy originality priced the product. If it is YOUR fault then you will get HALF. So how do you redeem the warranty? Go to skullcandy.com then look at the bottom of the page and click the contact button. The page should have some red type about getting a RMA number and the word here should be brownish looking click here then just do as it says. After you fill out all the info you will need to go check your email and print out a form to mail with the product. You will need to pay for shipping. After being mailed you wait. Keep checking your email and in around 3 weeks or so you will have a email saying that you were given an certain amount of credit and you need to login to use it. There should be a password needed. Just so to skullcandy.com and login with that then go to my account and how much money they credited you should be at the bottom. This money can be used at any time and never expires. You can use all of it at once or bits and pieces here and there. How do you use it? This money can ONLY be used on skullcandy.com towards ANY of their products. When you check out you will have a pay with points option. (this was my experience with shoe blue skullcandy buds your experience may vary but they credited me $38 so i had more than enough for a new pair) I LOVE skullcandy so im sticking with the brand :)
2042569
The right earbud don't sound. How can I take the warranty? I live in Ecuador
362886
Try REVERSING the cable. The SHORT plug should be inserted in one of the headphones, left or right, and the LONG plug into the music source. Just a thought.
2191474
Without looking into it, I would call Bose about a replacement. Their customer support is great and very friendly.
1998958
Accessorypower.com is the company site. Register your headset and they will send you a new one if less than the warranty period. I caution, this will keep happening though.
1593340
Same thing happened to me...and I am sure Skullcandy would have sent me a new one, but I went to the A/V section (electronics) at Target (could use Walmart as well) and got a new 6 foot cord for about $7. Works GREAT! Just get any A/V cord with the same adapters on the ends. :DAND You can get one even cheaper here on Amazon:Belkin Mini Stereo Dubbing 3.5mm Plug Cable for Kindle Fire, iPod, iPhone, iPad, Android, Smartphone and MP3 Players -6feet
652936
I wanted to get a new one and they no longer make that headphone. Ask your local Best Buy. Sorry
335961
Send a email to earbuds. They will give you a return #. Go to the website and mail them a emsil
794560
There's a 1-year manufacturer's warranty against damage due to the company. If it came broken, you can contact KK Music store, and file a claim.
1466422
I am able to listen to my music, but the microphone feature on my headphones did not last long. After a week or so, I was unable to speak into the microphone or use it's controls.
747053
I really do not know for sure. If I had this problem, I would recover my sales receipt, check the warrant duration, and call the Sennheiser customer service staff (contact info from their website) and determine if the headphones can be repaired or replaced.
1355594
I would give Bose a call. I did not experience anything like that. In fact, my cord gets snagged and fly out of the actual headphone all the time and I still don't have a problem like that.
1703687
Your best bet is probably the seller (Audiosynq). You can contact them by going to your "Orders" page, selecting the order for that item (view order button), click on " Seller Profile", "Seller Help", then "Contact this seller". Good luck!
485307
Yes, you can return the headset for a new one, I did, if your purchaser is still under warranty. The problem is that the ear loop attachment detail is weak, and the ear loop will break off rendering the headset useless unless you like to use your hand to hold it against your ear. Mine has broken off twice without any abuse whatsoever. It appears that many other purchasers have had the same misfortune.
1711751
Yes. Call them if something is wrong with the headphones. Ship it to them. It will take a couple months for skullcandy to get them back to you.
188528
My headphone never worked right out of the box. I have to say that I opened the wrapping after 1 year I purchased it. So I did not even have the warrantee covering anymore and even if it was brand new Plantronics did not do anything about. I will not buy anything from them. If you do good luck!
1776354
Music works good just the microphone isnot working. Also the golden color outer cover of the headphone felt off last week. Is there anyway you can send this little part to me so i can glue it back on?