Has anyone had an issue with the water tasting musty? My house water is perfect. Changed the filter 2 months ago and never had any issue until now
642749
No. Keep changing the filters. If not contact Samsung and let them know. Maybe there is something wrong with your unit. Cause we never had any problem at all. Hope this help!
862019
I have a well system, and the Home Master system works great, the water is way better than the previous single filter system I had. It would be a good idea to have your well tested for iron levels to make sure your softner system is working properly.
1618238
Both these things happened to me too but at different times. First the filter disintegrated when trying to wash it like the other commenter's did. I thought about replacing it but just ended up using the kettle without the filter. It was fine for about another year when the switch started to malfunction. So they are separate issues but apparently common problems. It's a good kettle and mine lasted for about 3 1/2 years with the daily use. (I drink a lot of tea every day.) It's good enough that I'm considering getting another Aroma kettle to replace this one now that it has died.
150303
I haven't had that issue but I think I still can help. Your fridge should have an indicator when the filter needs to be changed, BUT if it doesn't, then on average, every 3 to 4 months is what I use for a guide. However, I HAVE discovered that there are times when the water speed is very slow, & not strong, however even though the indicator isn't showing the need for a change, if I change the filter the flow is perfect again. So, I reckon you should try changing it if it's been about 3 - 4 mos. If that doesn't help the ice poduction for you, I'd check with the manufacturer. Guess they just don't make 'em like they used to. Hope that helped you.
1921207
To be honest I have yet to change the filter. I clean the bowl with every filling and the water looks clear, so I'm not that concerned. They didn't have "filtered" water before, so if I see one next time I'm at the pet store I'll pick one up, but it's not on my list of necessities.
1469386
Out of curiousity, I waited and changed mine when the water started tasting funny. Of a family of 3 1/2, about two months! So, the product description is fairly accurate.
938624
Yes I had a similar issue when I changed the filter. Call the sevice and they will help you.
1590394
Did you rinse the filter thouroghly before using, if you did , filtered water water does taste different than city water. Try bottled water and compare taste. Hope this helps.
515655
I also noticed this on my last order from Amazon. Prior experience has always been dry. I found this issue after their return period so, now what? All filters in the package were wet and had a little charcoal coming out.
1504065
The only time I experienced what you have described was when I forgot to clean the filter once. The slimy black stuff is disgusting slimey mold. If you clean your pump housing and pump regularly I do not think you will have that problem.
386605
Good news I tried something I took mine and rinsed it a few times under warm water then washed the whole thing in warm soapy water now it's nice and clean and good to go, it's all dry now so washing didn't ruin it. I couldn't get the filter out of mine either my friend has one same thing
726708
You must have something wrong with your system. I installed mine a month ago. I'm on a community well and the water quality is terrible. Slug of iron would appear about every third day or so. Since I installed the Home Master, the water has been perfect. I would call Home Master and talk to their tech support.
1856450
I install my system 2 weeks ago and I have the same problem ( is like a "rubber" taste)... is not the UV unit .Probably is the reverse osmosis unit (first choice) I will by pass this unit to see if the bad taste continue ( or not...)...
303052
In my experience with it, not bad at all. The water goes through the filter anyway so it tastes fresh. The more it use it the more the filter will wear away though so make sure you keep up with changing the filter as necessary.
1003612
No, I haven't had that problem. It only lasts 3 days at most in my house with 3 dogs. I love mine. I think I remember having to peel a paper off of the filter before installing it. The water flows through fine.
554529
I am ready to call it quits because as soon as I clean it, and get it filled with clean water, it starts to get a funky sulphur taste and smell again. I have boiled the rocks many times and have now stopped adding them to the bottom layer but now it filters extremely slowly so I do not have a reliable source of clean water to drink. I'm very disappointed with the time cleaning and then re=cleaning. I have only had this system for a little over two months so it is not that dirty. I can't recommend this system although I would like to.....and if it doesn't filter out flouride, what's the point? I am ready to call it quits because as soon as I clean it, and get it filled with clean water, it starts to get a funky sulphur taste and smell again. I have boiled the rocks many times and have now stopped adding them to the bottom layer but now it filters extremely slowly so I do not have a reliable source of clean water to drink. I'm very disappointed with the time cleaning and then re=cleaning. I have only had this system for a little over two months so it is not that dirty. I can't recommend this system although I would like to.....and if it doesn't filter out flouride, what's the point?
1112916
Dear Carlos, I am sorry, but my water is fine. I do not have a filter. My problem is high calcium. As a result I need a new unit about every three years. I did see some filtering units for sale. I would try a reverse osmosis if I had your problem.Thanks