I didn't fill bottom with water, unsanitary, however the bottom still has a bit of a nasty smell were the honey comes out?
625327
Try emptying out the dispenser, cleaning the bottom and the top piece with hot water - then refill the top with honey and boil some water and put it in the bottom part. Put the honey filled part on top and let it sit for 5 minutes to warm the honey. After you are done using the dispenser, empty out the water in the lower part and refill it 5 minutes before using it the next time. That should do it. Remember also, you can dry the whole thing out completely if you like and you can put in dry sugar or sugar substitute inside and dispense sweetener that way if you don't want to do the honey thing... -Levon- Try emptying out the dispenser, cleaning the bottom and the top piece with hot water - then refill the top with honey and boil some water and put it in the bottom part. Put the honey filled part on top and let it sit for 5 minutes to warm the honey. After you are done using the dispenser, empty out the water in the lower part and refill it 5 minutes before using it the next time. That should do it. Remember also, you can dry the whole thing out completely if you like and you can put in dry sugar or sugar substitute inside and dispense sweetener that way if you don't want to do the honey... » Read More Try emptying out the dispenser, cleaning the bottom and the top piece with hot water - then refill the top with honey and boil some water and put it in the bottom part. Put the honey filled part on top and let it sit for 5 minutes to warm the honey. After you are done using the dispenser, empty out the water in the lower part and refill it 5 minutes before using it the next time. That should do it. Remember also, you can dry the whole thing out completely if you like and you can put in dry sugar or sugar substitute inside and dispense sweetener that way if you don't want to do the honey thing... -Levon- « Show Less
625328
Try emptying out the dispenser, cleaning the bottom and the top piece with hot water - then refill the top with honey and boil some water and put it in the bottom part. Put the honey filled part on top and let it sit for 5 minutes to warm the honey. After you are done using the dispenser, empty out the water in the lower part and refill it 5 minutes before using it the next time. That should do it. Remember also, you can dry the whole thing out completely if you like and you can put in dry sugar or sugar substitute inside and dispense sweetener that way if you don't want to do the honey thing... -Levon-
625329
I'm not sure what the question is. We keep the bottom filled, I assume to keep the spout from gumming up.
625330
I have not had this problem at all. I only put the hot water in when I want to make the honey run a little faster and then dump it right after I use it. I use honey from local bees and a local bee keeper. Never have had an oder in my container and the honey does not seem to drip after I use it either. I do like my honey container and it is always on the table ready to use.
625331
We go through the honey quickly at our cafe and have not had any issues with smell. Maybe you should have less honey in there at any given time to keep it more fresh. We also rinse both the dispenser and base every day at least once with very hot water.Good luck!
625332
i have never had that problem. I heat water in microwave and pour in the holding container. But before using, i empty the water.
625333
I change the water a lot. It's just part of my kitchen routine. I wonder about your water type. We have really good water here but I have been places where the water had a strange taste. I love this dispenser.
1649984
The inside of mine smelled pretty bad when I first got... I think se hot soapy water will do the trick.
376470
I had the same reaction. It is hard. I used a knife and/or spoon to get honey out. It does get softer as you get to the bottom. I use it daily and give it to my dogs as well - they love it too. Hard to get off the spoon though. It does melt if you put it in something warm like tea or coffee.
227813
I try my best to just let as much of the water out as possible and make sure to never put anything thats not water into it because cleaning other types of liquids leave a nasty smell and residue as for mold issues or smell after every use I just keep it in my freezer until the next time. Hope this helps
258267
I have had more bees (all breeds) around this summer than ever - they have been drinking the treated water and it doesn't seem to have hurt them. Haven't seen any around for the past 3 weeks and I'm hoping it's because the weather has been getting much colder. Perhaps you should call or email the company to make sure it is safe for honey bees in your area.
508976
I went and gave it a good sniff for you; unless you press your nose right to the wood and take a deep whiff, you don't and won't smell a thing. Even when I took it out of the packaging I didn't get a hint of any kind of scent, other than just wood very faintly, and that's probably because the bottom is left unfinished.
312269
Mine did not have a smell. However, like you, I'd let it air out to see if the odor will dissipate.
1219016
No I did not get that smell but you may want to try some baking soda in a bowl and leave it in there for awhile.
103100
I've had 2 batches that had the terrible smell. The first I poured out thinking it had gone bad. Then I read somewhere that sometimes racking it repeatedly and getting more oxygen into it makes the smell go away. I tried that the second time it happened to me and the smell disappeared. Not sure what will happen now that it's bottled.
732808
I've only rinsed mine & air dried. If it's just an odor rather than soiled, you might try sealing it in a plastic bag with a few pieces of charcoal for a day or two. That had worked for me with lingering fish smells on other gear.
2041158
These substances are not meant to smell good in anyway, be sure to check out ambient temp vs water temperature, this can cause a humid and damp environment, try using a carbon water filter aka aquarium filter, mildew and other fungus could be growing, please be advise do not over feed water
1082060
Mine tasted a little funny the first few water fills, but was fine after that. I use bottled water in mine. You could try running a batch of vinegar water through it, just make sure you run a couple batches to rinse it well.
1194341
I haven't had any odors come from my water or unit. The odor must be caused by the minerals and things in your water. Mine is attached to the cold water line and fills the tank as fI use it.
207260
No because the container itself is glass. I put hot water in the stand to warm the honey and then it comes out fine.
849152
Not sure, maybe it's old? Mine did not and doesn't smell bad now. Good luck.
609162
No. I vented it in the room that it is being used. I ran a flexible pipe above the sink to prevent overflow. I don't get any odor and it works well.
478208
It should not leave that much water at all in the bottom provided the pump is set in the very bottom of the basin the water is sewage not just plain water in summer months you will have a smell coming from there I suggest you re evaluate the level of the pump within the basin and if you still have the problem check the level of the basin make sure it is level as well. This should fix your situation.