Mine came with a button that swings lightly from side to side, and it sounds like there are loose parts inside the stainless steel. Normal?
620742
If you are talking about the drink button, mine does not move side to side. I do believe that sounds like a defective issue...:(
620743
Mine has a button on the cover that pushes in to drink, so I can't really say. Loose parts in the stainless? Does not sound good. Are you sure you are referring to the 'vacuum' stainless? They do have other versions.
620744
I have two of these and there is a bit of play in the button. My guess is that the internal mechanism is all plastic and there is some looseness in the tolerances. However that rattle... not so much normal.
620745
I've had three and never had that problem. Mine all seem very tight and well crafted. Sounds like you got a defective one.
620746
Inside you will find the manual, that's it. Swinging button..?? Hmmm.. nop in mine. :-( Only the press button for realease the liquid.
620747
the button on my lid does not move and there is no noise from the tumbler. I would see if you can exchange.
620748
All I can tell you is that mine does not do that. I would return it for one that does NOT swing lightly from side to side nor sound like there are loose parts inside. Probably are.
1465373
Mine has never made any rattling noise. I do not think it is normal. I would have it checked out.
128881
Thank you! That was definitely part of my problem. One last question: when opening, I hear a pleasant ratcheting sound, which I don't hear when closing. Does yours also not make that sound in one direction?
274227
No it ia NOT normal.Also, be careful with the main control knob on the front. Mine broke off easilyThe main control knob is held by screws that come from inside the machine, so to fix it, the entire machine must be taken apart. This machine truly is a terrible design.
1891586
I think that's normal, mine is like that too, and yet it's attaching and working well, right? Hope this helps :)
2277248
I've had mine for a little over a year and the bottom is loose. My husband's is also. Not a huge deal, but I would buy something else if I knew it would not do that.
791900
Did not encounter anything at all like that. I gave it to my wife as a gift, and she said that it was perfect. Will the company replace it for you since it sounds like there was problem in the manufacturing?
1737155
I think it may be defective. When it's in the flat position and you raise it up, does it make a clicking sound as the locking mechanism functions? if not, then there is something wrong internally.
1465372
Mine rattles too. I just picked it up and shook it. I never noticed this before. I guess it is normal. Good question. Glad I could help. I don't have any other problems with it.
1526123
No. That is NOT normal. I have had my for years and they are perfect. I would call Kitchen Aid and they may replace them.
1279294
I've had two that I ordered recently and neither of them sounded like they had loose parts. Both have worked flawlessly. I'd send it back for a new one.
1128528
it is more difficult than the previous version of this little appliance, this is my 2nd one and the first one I had was much better made, in my opinion. But i dont really have a problem with it. if it is really that hard, maybe yours is defective and you might want to exchange it.
975537
Mine makes a noise that I was initially concerned about but after reading JcrusR2's answer I can verify that in my case, he is right (The only thing that might be loose is the plastic On Button. The inside should be solid.) Try shaking it and checking to see if the noise is coming from the power button. You can also jiggle the button lightly with your finger and produce the same sound.
29915
Richard, If you've never used it, and it came out of the shipping box that way she was dammaged prior to shipping, or mfg. flaw. Prongs are supposed to be straight. No in, out, left or right. Sir I hope it helps you. Best wishes.. Dennis US Army Ret.
1214380
Not sure if that is normal but mine did the same thing. I had to make sure it was pushed back and not near the edge of my countertop. I since upgraded to the Zojirushi.
790231
Hello My Friend, As I am looking at mine right now, the screen looks normal and all in one peice. However it has a plastic shroud that keeps the coffee grounds contained on the bottom of the cup. This shroud is braced by a single wire type spring that has two ends extending out from each side of the shroud. this is probably for easy removal by depressing each side you can easily compress and remove the spring. other than that, it looks my screen is normal and free from ragged edges and deformaties. I do wish you the best of luck and many cheers. Sean......
1022512
As stated below it is on left side I just got mine today and noticed the button being new does stick so you might need to PUSH HARD to make it work properly ?