My order come without brakes. What wouls I do?
196155
Send them back because my daughter came with them. With everything, they are great skates.
1766415
Email customer service and they will give you what you are missing. Be specific when you are telling them what you need though it took me two different times to get the right parts which turned into a month long process.
1751153
8/20/2014 Good Afternoon Nik, You have to contact the seller directly (you have a copy of the order in you e-mail check your spam) and ask for the order to be cancelled. Unless, it has already shipped, there are usually NO returns allowed. You could refuse the delivery but risk not getting a refund or having the item. Best of luck. Customer Service Dept.
751941
I would contact them they have always been good.If they will not take it back because it has been opened ask if they will give you a discount on a different order.
1164919
You need to contact the online store, via Amazon, that you received the cabinet from. I found my store and phone # at the bottom of an email Amazon sent me confirming my purchase. You cannot directly contact Coaster (I tried) because they apparently do not deal with the public, they only deal with the online stores that they sell to. So once you contact the online store and give them the info, then they will contact Coaster. I still haven't received mine so I don't know how long it will take to finally get the parts. FYI- per the fella at my online store, this is a typical problem with this item. Hope this helps. You need to contact the online store, via Amazon, that you received the cabinet from. I found my store and phone # at the bottom of an email Amazon sent me confirming my purchase. You cannot directly contact Coaster (I tried) because they apparently do not deal with the public, they only deal with the online stores that they sell to. So once you contact the online store and give them the info, then they will contact Coaster. I still haven't received mine so I don't know how long it will take to finally get the parts. FYI- per the fella at my online store, this is a typical problem with this... » Read More You need to contact the online store, via Amazon, that you received the cabinet from. I found my store and phone # at the bottom of an email Amazon sent me confirming my purchase. You cannot directly contact Coaster (I tried) because they apparently do not deal with the public, they only deal with the online stores that they sell to. So once you contact the online store and give them the info, then they will contact Coaster. I still haven't received mine so I don't know how long it will take to finally get the parts. FYI- per the fella at my online store, this is a typical problem with this item. Hope this helps. « Show Less
1164921
You need contact Amazon tell them and they will notify the seller and he will call you and send you the parts that were missing.Amazon is very good at making sure its customers are happy.
1070116
My son ended up taking the bike to a bike shop and paid about $75 to have them assemble it. Also, one of the tires was defective and had to be replaced. The brakes squeal a bit.... But the bike shop lubricated everything that needed it and got it in ship shape condition. I contacted the seller, through Amazon and they did refund the extra expense....but I don't think I would count on that. It took a bit of haggling.
620667
You can send them to contact seller. You order is in pending, when it comes out of pending I can send you a email and you can respond to that.
438385
Thank you for the question. Try to put the cart exact postage etc.. It is not an order as long as you do not press the OK button last. We are looking forward to your order from you. Thank you.
375281
I have no idea! I have not rcvd my order, I have no idea! Pls replace shipped order or issue credit to my m/c. Thx
643027
Return it like I did. Go into your accounts and click on your past orders and find this order and click on "return" state the reason, doesn't work with my phone, and print your return label, tape it to the box and drop it off at UPS.
693623
This happen to me with my first order. I just called amazon and they took care of it.Hope this helps. C
1253949
You will most likely need to find a local retailer that orders from Coaster as they do not sell directly to consumers. Depending on the retailer they can order just the 1 piece and have it shipped out once they meet the $x,xxx.xx shipping quota to fill the order. I would check with Amazon or the retailer you bought it from to see if it still is under warranty, as coaster offers 12months to the retailers.
104309
I would reccomend contacting the store you purcahsed from. They can trouble shoot with you.
1817306
Try setting the emergency brake... Seriously, you will need to give a better description of the problem. I bought a Q-See system because of the rave reviews for customer service. It is early days but, as yet, I have not had much (any) satisfaction from the company.
1976208
I also have a question. Why did you not contact the seller about this, or Amazon, or both?are you experienced ordering online? That is how problems are solved, by contacting the seller or the sales site customer service people,as reviewers like me do not work in the order department, so to speak. Also, Frieling might want to know about this mix up...contact then online at FrielingUSA dot com.
2115218
You will need to contact Amazon directly to have them send you a new bike. In the meantime, I would suggest to box up what you've got.