We also have a 2009 LG monitor and it appears to have a short of some kind. At first the screen suddenly went black and when we turned to PC off and back on we we see a brief display of the startup process, and then blank again. Any suggestions? We also have a 2009 LG monitor and it appears to have a short of some kind. At first the screen suddenly went black and when we turned to PC off and back on we we see a brief display of the... » Read More We also have a 2009 LG monitor and it appears to have a short of some kind. At first the screen suddenly went black and when we turned to PC off and back on we we see a brief display of the startup process, and then blank again. Any suggestions? « Show Less
617996
I find it interesting that this question came over my email a few days ago and I had also started having issues with my monitor too. For a few months when I turned on the monitor it would start going through the menus on its own sometimes changing the settings. More recently when I turned it on it would light up to start and then turn itself right off. The monitor worked pretty well for me up until about four months ago so it looks like once it passes a certain age or level of use it just stops working for some people
617997
Truthfully Im 100% sure what the issue is with your monitor it is the 27" correct,and when you talk about start you mean when the computer starts up rite?? Well I know for sure my monitor {when I sleep or turn off the computer a red led starts to blink on the lower rite of the computer} that lets you know the monitor is working normal...also try different cables I run mine mostly on HDMI hope that helps I haven't ran in to this issue as of yet lol.
454322
ac-dc inverter board ... order it through mcm electronics... open up the monitor and find the board that looks like it when you receive it, and simply swap it out.
572593
bought this monitor but when i hook it up with a HDMI cable is tells me i need to connect a VDI cable?? i can't get the menu to come up? the monitor came with no paperwork. NOt sure how to contact this company for tech support. I went on line and left a message and got a return message to contact ASUS in the USA but gave me no info on how to contact them. Please help
1707448
I also, get a blank screen? I was going to send it back, but I wasn't sure if it was something I wasn't doing
1920046
Kurt, the HP monitor you purchased is a very poorly made, substandard product. If you have an option of returning for a refund, I would suggest that you do so and then buy a Samsung, LG, or other quality branded monitor. Good luck.
989154
After replacing my LCD mine was blank as well. It seemed to work because I could hear sounds. I was fortunate to have another mini so I mapped out the screen (location of buttons) and was able to unlock the mini and reset it. The screen works fine now. I guess the software just needs to be reset. Maybe a full power down and back would work as well but you would need to identify where you need to swipe to power it off.
1691770
I did not experience this. Did you set up the correct version for the display port driver in the monitor menu? Some computers , etc. do not support th latest versions that comes default with this monitor. Hope this helps.
915499
I'm sorry to say I had the same issue with 1 of 2 monitors I purchased. I don't believe it's a powersupply issue b/c I swapped powersupplies and the issue still occurred. I had to RMA my bad monitor. I will say though, if you get one that works, they're really quite nice.
2134275
We have the same problem with our TV. The screen is normally very dim, then gets very bight. We've never had the screen go black. We have also noticed the same phenomenon that J. Wu mentioned about the lamp.Have either of you solved this problem? Were you able to exchange it?
99487
We had the same problem after a month. I took it back and got a new one. I am hoping maybe we all got lemons, because I otherwise love this monitor.
272686
Could be a bad screen, do you have anything else to tested it with? Also double check the cord on both sides is secure, one side going into the new display other side going in motherboard/graphics card.
435890
It could be a number of things. First thing I would do is check all of your connections. Unplug and reconnect just to be sure. Check your power supply. If you have another monitor hook it up and see if it might be your video card. If you do those things and everything is connected properly, and the other monitor works fine then I would say you need a new one.
565678
Cannot help you, if still under return timeframe, return it. I have two units, one used for three years, one still new in box, even un-opened--was going to sell it so did not want to open the box, but decided to keep it since now discontinued. Your post reminds me--I should take it out of the box and check it. Question--are you sure it is the monitor and not your video card in the computer, or interference from some other device? Check online for like symptoms. Love this monitor. If you can find a fix, and otherwise in good condition, worth fixing yourself.
2260150
Only 90 day return, mine has been fine for ever. I would look at the hook-up cable lines and be sure it didn't loose power. Or you can take the monitor out and have a installation place check to see if it is the monitor? I stand behind the product.
1854310
It must be defective if you have it plugged into a working USB port and the ports on the monitor won't work. I've had mine quite a while and use the USB ports daily with no issues
1599159
If the Monitor is on, it should show a blue screen however, it there's no signal, it will be blank. I hope this help.
1265807
As I recall, the display turned off after a short time period. However, I never did get the device to work properly, so I can't go back and check at this point.
94204
No problem glad to help. Their website is undergoing maintenance I found out so that explains a lot I just went and checked had the same trouble. If for some reason you start up and get ready to fly and you see a blank screen on the multi panel just unplug the USB and plug it back in, I've had it happen to me. Have fun and if you have questions about any other of their devices let me know as I have them all and love them.