my 2 cats won't use it...help! ScoopFree Self-Cleaning Litter Boxi've had it for over a week, have tried the "tricks"...putting their old litter and a tiny bit of poop in and vice versa...moved the old litter box farther and farther away from the new one, quit cleaning the old one...still nothing! one cat peed in it once-that's it...any ideas? please... my 2 cats won't use it...help! ScoopFree Self-Cleaning Litter Boxi've had it for over a week, have tried the "tricks"...putting their old litter and a tiny bit of poop... » Read More my 2 cats won't use it...help! ScoopFree Self-Cleaning Litter Boxi've had it for over a week, have tried the "tricks"...putting their old litter and a tiny bit of poop in and vice versa...moved the old litter box farther and farther away from the new one, quit cleaning the old one...still nothing! one cat peed in it once-that's it...any ideas? please... « Show Less
630695
Your cat probably has sensitive paws and doesn't like the feel of the desiccant litter that comes with the machine. Switch to Ultrapet Micro Pearls litter and your cat will probably start using the Scoopfree machine again.
630696
oh, I wish you had posted an update! I'm wondering how things turned out.Did cats get used to the ScoopFree?More experiments to entice the cats to adapt?And, to be sure, some cats are just picky, determined, and don't adapt.
265152
It took my cat about a week and a half to really get comfortable with the new litter box plus I set the rake to wait for 20 minutes to ensure that she was away from the box when it operated. She totally freaked out and went into defensive cat karate mode when she saw the rake doing its "thing".... She now seems to have settled down and enjoys having clean litter to step on. We are very happy with scoopfree self-cleaning at our house.
261112
Did you recently change the type of litter you are using? If a cat uses the box to urinate but defecates outside the box, it means she doesn't like the litter. Like the other person asked, is the box to small and maybe she is trying to use the box but is going over the side? I haven't used the spray for this reason but like it for cats that spray.
627425
I have not had this problem. I scoop mine every day as well, when I empty it completely, I clean it with a combination of water, lemon juice, vinegar and baking soda. I also have 2 litter boxes for my cat.
747456
It's really hard finding dust free litter that works in these machines. They only work as well as the litter you put in it. If it doesn't clump enough, there's leftover dirty litter that broke apart small enough to go through the grate. Tidy Cats works best in my situation, not the best at clumping (that would be scoop free, which is like a sandstorm of dust) but also no where near as dusty as its competitors. Hope that helps.
1525129
I've never seen a LitterLocker I. The opening works ok for me. One of my cats (16 years old) no longer concentrates his urine, so he leaves BIG clumps of litter. Even those go down alright, although I put down only that piece, not combined with anything else. Life is better since we got our LitterLocker!
922519
This answer is too late, I'm sure, but I found that periodically raking in the box the way I always HAD to do in the regular litter box, gave my cats a curiosity about it and the sound apparently triggers their "need to go." Even my 11 year old cat uses it but he still has access to the old box, so he doesn't use it all the time.
465408
We have 3 cats with *very* different personalities, and they all switched quite easily. One good way to facilitate the process is to put the old litter box right next to the Genie, and stop cleaning the old litter box. Cats are so opposed to a dirty box they'll be motivated to try the Genie. I also *highly* recommend using the sidewalls - we have 1 "scatterer" and are saving a lot more granules now.
1530259
Hi Brenda, sometimes, the boxes last longer if you clean often. I have three cats, four boxes, they tend to only use two downstairs. These are worth a try. I like them because I have clever cat boxes (expensive), these protect the box. Might get liners if cheaper and switch off. Still would give them a try. Also, might depend on type of litter and what's going on with cats stool. Let me know if you have further ? Ps clever cat is only good for small cat. I found my 8 month Big Boy (12" tail), gets poop on tail and elsewhere, other two still like bigger box. If you have small cat only would recommend clever cat box.
295211
I no longer use the Lucky Champ litter box because the lower portion of the exit end proved to be too low - cat litter dumped & scattered everywhere all of the time. I had bought this box for my older, overweight cat but it just didn't work out. I have no idea whether you idea of putting 2 together will work - no longer know the W&L; as I donated the box - sorry.
922517
I had the same problem until I simply took the old box, that sat next to it for 3 weeks, away. The self cleaning box is MUCH cleaner. NO smell and I don't have litter tracked all over the floor anymore. I almost gave it away, but I'm glad I didn't.
1362479
You have to roll the litter box until it is up side down. I hit the sides to remove the stuck on urine. Don't do this real hard. Then you roll it back, basically follow the directions right on it. Remove the litter tray and throw away. You can add more litter if needed. The cleaning action starts when you roll it over.
1775702
Yes, I also had trouble with this product! And I am stuck with an unused canister also. I will not purchase this again and I would advise anyone considering it to just pass it up. I feel it is a very inferior product. Like you, after fussing with it I got the first canister connected and it worked fine, but I will not buy anymore! I would suggest to anyone trying to train a cat to go with the scatmats... they are pricey, but they do work. I bought just one and keep moving it around. Hope this helps!
92552
This would definitely benefit you! After the cats use the litterbox the robot automatically rotates and drops the waste into a drawer at the bottom therefore eliminating the odor. There is a place inside the drawer that you insert a carbon filter that helps absorb the odor. I have 2 cats & usually only have to empty the drawer once a week. Hope that helps answer your question. It is an expensive machine but I truly believe it is worth the money.
2257436
Hate to tell you but this happened to mine within the first month. Called the company let message because I could never get through. Matter of fact left several messages never received a response. Finally just threw mine away and bought a conventional litter box.
2254994
I will tell you the exact same thing as I mentioned to the other person who asked. The way LitterMaid markets this is so you spend lots of money. You don't have to replace filters or poop catchers as often as they say. The box stays closed after the scoop dumps the poop in it. The poop bucket pulls out so you can empty it. Another suggestion is the top part of the poop bucket sometimes comes loose so put a piece of tape on the sides so it doesn't move. Let me know if this helps you.
590242
I did and do! In fact, I had three Littermaids (one after another, after each one broke), and now own two Litter Robots for my three cats. I also have cleaned a Littermaid monthly for years, and can tell you the Litter Robot is a LOT cleaner and easier to clean when you want to do it. The old Littermaids (before they became really bad quality) weren't bad. My first one broke because the line (that cord that used to stick out when the rake went forward) frayed and eventually broke. The two that followed both had the motors go, since I had a 19-pound male with kidney issues and the clumps were just too large and heavy for the motor. The current Littermaids (and I think the company is now defunct) have terrible motors, cheap plastic tray bottom, and don't get everything into the waste tray. I do not recommend them, period. Litter Robot: I have had one for about 6 years now, and the second one for about two years (when I got a third cat, decided we needed two). It is easy to use, easy to maintain, fits (despite looking large) in about the same footprint as a Littermaid, inexpensive to use after the initial cost (I use regular kitchen bags with flaps in the waste drawer rather than the ones they sell, and yes, you do use up less litter than the Littermaid did -- not sure how)...I LOVE my Litter Robots. My only caveat is that older cats might not want to switch into it, especially if they have never used a covered box. Customer service is fantastic (yes, I have had to send the bottom back for service), even if you are just calling with a "stupid" question. I could and have given lectures to people who stare at the spaceship in my house on why this is the best automated litter box on the market...:) A note: it says the Litter Robot is made to use all clumping litter including Swheat Scoop -- my experience living in a hot, humid climate is the very fine clumping litters don't work as well. I use Dr. Elsey's unscented clay now, and take the bag of waste clumps out of each box twice a week. If you get one, have fun!
104325
No, you are not missing something. I couldnt keep the liner in place either. It is too small, and like you said needs a clip or 3 to keep it in place due to the unusual shape of the litter box. I think i used the liner for 2 days and gave up. I found it harder to scoop than without a liner anyway. I decided i would rather wash my litter box out completely every 3 weeks too a month when the litter needed to be changed then deal with the liner twice a day.