Our Water pic Failed after 15 months. The Release button froze up and no longer worked. Is this covered under waranty?
630333
What are you describing as a "Release" button? I just use the power button, myself.
630334
I would pass on matwave. Leeks can't get water baisin off.they fail very quickly
630335
Mine worked for less than one week. It goes in the mail to be returned tomorrow.
1843321
I purchased mine a fee months ago. It appears to me it should last longer. It was 6 degrees here last evening and my water wasn't frozen. Would definitely contact the company on that.
961949
I bought the Dicapac a few months ago, used it once. Water got in and destroyed my camera, have not chanced it again!
984767
Weird! I just had a repairman in today about the same issue. That is why I came to this site just now & saw your comment. I am trying to find out if I had any type of warranty. I bought mine in May of 2012 & it stopped working properly about 6 months ago. There is some sort of leak. It is going to cost about $400 to repair - that is including $85 for coming out & diagnoising problem.
2258555
Hello Craig. Not sure I have any suggestions for you on this. I have had mine installed for almost a year now and have never had a problem. Maybe you got a lemon and hopefully you can return it for a replacement? It would be worth trying in my opinion because it's the best camera I have used thus far! I have 2 other cheaper Swan models installed on my system and plan to swap them out for this model as soon as I get the $$ to do it. This one beats the other Swan cameras I have 10 fold on overall picture and especially on night vision distance/clarity! Good luck Buddy
1223096
Same thing happened with my ST150F last time I tried to email pics, had been working fine for several months since I bought it. Email function has been hijacked, either by malware in the camera, or a hack in Samsung's mail server. No response to two emails to Samsung support. Threw the camera in the garbage, will never buy another Samsung product.
2028689
i have had no problems yet. i would go to waring web site and contact customer service and talk to them.
826347
I don't know what their official warranty is but when mine leaked, they sent out a new one as soon as I let them know. They didn't ask for a sales receipt but they did ask for the old one back. I believe they paid for the shipping. This was more than a year ago. Unfortunately, the replacement leaked too and I didn't bother getting another replacement.
1394440
My Hero3+ leaked from the very first time I used it underwater in less than 3 feet of water. Can it be returned? Is there a warranty?
1238036
Say goodbye. I think I fixed ours once, something to do with a thermostat or something and it died again soon thereafter. Dispose of it responsibly and head to Costco for another cooler. We found one that we can still use the Greenway filter system with, so it's the best of both worlds. A reliable cooler and we can filter our own tap water. Hope that helps.
927844
I really liked my Hero-until those problems started. I checked for tech reviews and found out this is a common problem with Kodak printers. Gieven that, I personally am not going to waste money fixing it.
88863
I bought this camera on 7/15/08 and then on 8/2/09 (right after the warranty expired), my screen went black the same way. It was working just fine and then it was not working at all. I never banged it or dropped it. Up until now, I loved this camera! Now, I am very disappointed.By the way, I paid $169.99 plus tax, not the crazy $429.99 price.
734718
The case allows for full functionality of the camera. There are sealed rubber buttons on the top and back to allow you to manipulate all of the buttons underwater. There is no warranty for your camera, but I believe there is a short warranty for the case itself. I'm not sure... I bought mine years ago. I CAN tell you that I have had no leak problems in those years. I use it several times every summer, and have taken it as deep as 15ft. I take good care of mine. I clean it after every use and store it in the open position so as not to leave a permanent indentation in the seal. Hope that helps. The case allows for full functionality of the camera. There are sealed rubber buttons on the top and back to allow you to manipulate all of the buttons underwater. There is no warranty for your camera, but I believe there is a short warranty for the case itself. I'm not sure... I bought mine years ago. I CAN tell you that I have had no leak problems in those years. I use it several times every summer, and have taken it as deep as 15ft. I take good care of mine. I clean it after every use and store it in the open position so as not to leave a permanent indentation in the seal. Hope that helps.
454805
This happened to us too. Warranty is only good for a year. But unplugging the camera and plugging it back in seem to fix the issue for us.
187992
That was my problem with the camera. We took it on a snorkeling trip to Hawaii and didn't exceed the 15 feet limit that Sony said it was waterproof to, and it seeped water into the inside of the camera. Ruined it and when I tried to get Sony to honor it's warranty, they reneged on their warranty. Their service center is a joke. I barely took the camera any deeper than 5 feet.
1118200
I agree. The site is down. However, my C601 P2P is still working. One a month, I reboot my PC the reestablish a link the the camera. You might try that. lock219
1761350
I have not paid any attention to the warranty conditions. Water resistant? ..... I live in the Puget Sound area and have left the camera out in the rain for as much as four days at a time with no problem.