I buy in USA the H2O Mop X5 As Seen On TV Black The use four times and now the water pump is not working, team data: date code 26/12 ref # TD3539-6. I
638637
Get a pipe cleaner, remove the mop head, use the pipe cleaner to clean the calcium out. If that doesn't work, the mop might be defective. Also, if you leave the mop plugged in and are not using it you could have melted the steam hole shut.
638638
if that's all that is wrong with it - your lucky. mine started to smoke and emit a burning smell. if i hadn't thought fast enough and threw it outside on the grass i think i would have had a small fire to contend with. i'm back to the good old fashion mop & pail. so many of these new gadgets are just junk.
638639
Get a pipe cleaner, remove the mop head, use the pipe cleaner to clean the calcium out. If that doesn't work, the mop might be defective.Also, if you leave the mop plugged in and are not using it you could have melted the steam hole shut.
1469383
It's been 4 months and my water filter still seems to be working great (2 person household.) Would be great if someone could post a link to a consumer reports type article about this subject. Of course the mnfctr is going to recommend faster changes than are necessary to get you to buy more. I just set up 3 month regular shipment from Amazon, to be safe.
1410859
No I can't. My husband tried to fix and we threw it away and bought another with a 3 year replacement policy. So I don't have to worry about it for 3 more years. You have the one I just bought so it doesn't sound good for the home team. I had the Steam then Vac and pitched it out. No one makes anything that lasts anymore but what I do suggest, do not use tap water only distilled water. Too many mineral deposits can reek havoc on those little orifices and connections. Sorry I couldn't be of more help. The steam then vac didn't even last 3 years.
1071749
To whom it may concern,I just purchased The " Claber 8410 Aquadue Duplo Dual-Outlet Digital Water Timer" and alredy have problems with the device at the first use. Actually, the device was fonctioning for a little while until I noticed a problem with the timer and also the valve was not closing and of course the water did not stop running.Shortly afterI programmed and installed the device, it went off (nothing on the dial) and one of the valves remained open. The battery is new and in good condition, and I also followed your advice (disconnect the battery and press all three key programming for 2 minutes) but there is still nothing on the screen.Please, let me know, what should I do ?Best regards,Francois Dubois. To whom it may concern,I just purchased The " Claber 8410 Aquadue Duplo Dual-Outlet Digital Water Timer" and alredy have problems with the device at the first use. Actually, the device was fonctioning for a little while until I noticed a problem with the timer and also the valve was not closing and of course the water did not stop running.Shortly afterI programmed and installed the device, it went off (nothing on the dial) and one of the valves remained open. The battery is new and in good condition, and I also followed your advice (disconnect the battery and... » Read More To whom it may concern,I just purchased The " Claber 8410 Aquadue Duplo Dual-Outlet Digital Water Timer" and alredy have problems with the device at the first use. Actually, the device was fonctioning for a little while until I noticed a problem with the timer and also the valve was not closing and of course the water did not stop running.Shortly afterI programmed and installed the device, it went off (nothing on the dial) and one of the valves remained open. The battery is new and in good condition, and I also followed your advice (disconnect the battery and press all three key programming for 2 minutes) but there is still nothing on the screen.Please, let me know, what should I do ?Best regards,Francois Dubois. « Show Less
52188
The company will send you another one but it took nearly a week for me to get my replacement. Then they wanted me to pay shipping and return my defective one (I did not return it). All together I had to buy THREE of these pumps and I have ONE that works...most of the time. If I were you I'd talk to your Dr. or the hospital where you had your baby and see if you can rent one. That way you know you're getting a good one and it shouldn't cost much. If I had it to do over, I'd either spring for the good/expensive pump or simply rent one from the hospital. This one is terrible, I'm extremely disappointed in the First Years product, customer service and company as a whole! Good luck to you!!!
793564
Thanks for the info.Mine just stared leaking.It is nice looking, but it is a cheap piece of garbage. The hour on the clock changes whenever, also. B&D; used to make quality products-what happened?
1208175
We are in April 2014 now. Are there any comments about the answer from Culligan about these faulty filters since February? I live in Ecuador and used to order 5 at once. But we had to change 2 filters in one month recently because they were giving such a small amount of water. These filters that do not work properly are becoming a problem for us.
1940637
Please send me an email at Teia11@PacBell.net and I will send you my phone number. I have used my pump for about six months, and I'm very, very happy with it. Sorry to hear you are Experiencing installation challenges.
373483
You could put the pump in a large bucket or garbage can filled with water and recirculate the water. If that doesn't work for you you can always call 888-7827483 and press 1 for technical support.
1012208
My wife uses our spin mop everyday and is very satisfied with the one we have. I don't know if the manufacturer is located on the mop but if I had to, I would ask Amazon to provide the retailer they used and contact them.
1933829
DO YOU Have the steam and vac? I agree it junk. I have since purchased a Shark steam mop only and it works fine. Amazon onlyA part of the purchasing process. They don't actually the Shark. Ask to return it for a refund and if it is still in warranty they may help you get your money back. Were you using only distilled water in it?
651522
Mine stopped working and it was out of warranty so I threw it away. Would not recommend anyone buying this steam mop.
1071989
So they just contract and stay contracted? Has the pump worked for you before or is this the first time you're using it? First, I'd make sure all the parts are connected properly (push firmly at each connection), especially the white valves underneath the flanges. If that doesn't help, inspect each part of the kit (valves, diaphragm, tubing) for any tears or holes. Do you have any spare parts you can swap out to see if it's one of your parts? If none of the above work, try using the manual pump with the kit for now and call Customer Service. It may be your motor. :( I had problems with suction a few times but it was always the result of forgetting to properly assemble some part, probably because of sleep deprivation. Hopefully it starts working for you soon!
832507
Funny you should ask! I went down to my basement the other day and the light was OUT! The unit is supposed to be under warranty for 5 years. It's been two years since I had it installed. I have already spoken with the folks at Intermatic and will be sending the unit to them for their tech guy to take a look at it to see what went wrong. No matter how this goes, I won't regret having the unit -- if it took a hit that would have taken out my well pump or septic pump, it's still worth the cost of replacing it. But there's still some hope that Intermatic will find that it was a defect in the unit and perhaps it will be repaired or I will be compensated somehow? Hey, if they repair it, I'll keep it just in case there's a problem going forward two more years from now! So - you're right - there is no reset switch and the units are NOT serviceable by the consumer - However, the company is really good and if you send them the unit, they will investigate what happened! Jury's still out on whether I'm just out the cost - we shall see!
1223074
The warranty is the same but be aware that I have had nothing but trouble with my unit .At the moment my unit makes about 4 cups of water a day!!!! It makes a lot of noises all the time. I would stay away from this model.
719618
I would never buy one again. Definitely buyers remorse. I accidentally cracked the water inlet, and sent the company a check for the new part. After a Month or two (I broke it in the fall while putting it away) I realized I never received the part. I called the company line would just kept ringing never any answers. I emailed multiple times same thing no response. Canceled the check but never know we if it made it there or not. That was a few years back. Still no answer from them. They were out of New Jersey at the time. Mike
1496718
Go to Panasonic here in America, there is 800 number, get customer service the model #, and order a replacement pot( wish the inside was any other color than Black) difficult to see/read water lines