Is there a warranty on this? I lost the original packaging, but mine is not working after less than 4 months
616866
The Puregear website says it has a 30-day warranty, and a limited 1-year warranty. You can see the information here... http://www.pure-gear.com/warranty I'm sorry to hear you are having problems with it. I purchased mine (2 chargers) 7 months ago and both are still working fine with daily use. So hopefully this is just a defective unit. :-)
616867
Great question...I am sorry I don't know the answer though. Mine worked well for a couple months, and now like yours, mine also doesn't work ;( I also don't have the original packaging, but I do have the charger and my Amazon receipt. If you find out please let me know!! I ordered an Amazon USB cord to replace this one, since I can use the USB in both my car and on my PC. That cord works well too, however, even though it is certified, I still get an error periodically that it is an 'unsupported' device. Seems I can't win.
280043
Good question... I did not see any kind of warranty in the package... Where can I have it?...
1998756
Mine never worked properly from the beginning and I just considered it as a loss. I am not sure if it has any type of warranty.
52189
It should be under the warranty. Amazon normally can replace it if it is bad as soon as you got it like this. Call them too.
806301
Date of manufature in mine was quite old .... around 2007-2009.... dont remember exactly so manufacturer warranty is definitely depleted.... who covers warranty then???? I am pretty sure you can return it for another if your unit fails to comply but I am not sure how long this possibility extends.... one month maybe?/
2159057
You contact the people you got it from... From what I understand they are good on there warranty work and should send you a new one at there cost.
870642
Mine too but I called the number on the box (866-326-1313 - I think that was the number) and they told me to send it back and if they can't fix it they will replace it, as it has a 1 year warranty.
401948
Call keriug and have then send you a new one for free. I hope you registered it. If not take it back to store. Sounds defected
694583
Stacey, sorry to say this but it's failed. I hope it's been less than 30 days since you bought it... I am looking for the box it came in to verify manufacturer warranty period in the hopes that it will be longer than Amazon's deplorably short one. When I find the OEM's package I will update with what I find out. My condolences, until it gave out, I loved mine.
1428789
Find your receipt and take it in for service. Once it's looked at They will then tell you to take it where you bought it for a replacement with a similar model. It's considered un repairable.
1427672
the warranty is pretty much useless though.. they require you to ship back the unit at your cost along with return shipping paid by you.. you're better off just buying a new one..
2088444
Send it back for a replacement. The first one I bought, both sides failed at 2 1/2 months ... luckliy the unit was still under warrenty. I had to buy a new one and PAY for it and then sent the first one back and got a refund. It was NOT easy. Send yours back before the warrenty runs out or you won't get anything. They CANNOT be fixed. You must send them back.
1761885
I did not see a warranty that came with the product. The one I bought several months ago is still working fine on the original charge.
356269
not that I'm aware of, check the online description or go to the main website and find out if it is warranty or not. I think I probably bought mine around the same time and I haven't had any problems yet I hope I don't!
1260549
I'm not 100% sure but I think that you do. I would contact Monoprice, tell them what happened, and see what they tell you. http://www.monoprice.com/home/home.asp?pn=contact I would at least try to have them help. I would be sure to tell them that you have been very happy with it until it broke. The nicer you are the better chance you have of getting help from them, warranty or not.
1561177
FYI they received it, said they will not (not cannot) repair it and offered to replace. Even with a new unit the best they can do is a 30 day warranty!!!I just got the original unit back as I will have a go soldering it up myselfAfter all this hassle I dont recommend buying this when they cant even honour their own warranty
1005077
Usually something like this comes with a manufacturer warranty and there should be an information card that explains it in the original packaging. If you're having trouble or can't find find the information, you can Contact the manufacturer directly via their website, or contact the seller through amazon. If they have any information, they should be able to help you out!