I purchased the 5 Year Fitness Plan but I can't find the serial number. Where is the serial number located?
641537
I don't want to take it apart but I seem to remember that it was under the trim.
1309031
Sorry, I bought over a year back. I would call customer service or go to their website.
2069139
I think we have had ours maybe 5 months. If you purchased it from Amazon you can find your record of purchase on "Your Account"
170267
just received today and no serial number on the bottom or anywhere on the device. it was sold and shipped by amazon also! i am about to return it.
404127
When I bought mine I called Cellerciser to make sure I was getting the latest model. Visit their website. You will love this!
1745618
Yes you can just download the 30 day trial of the version you purchase then put in your new serial number.Cheers!
202591
You can go to the Cellerciser web page to see their latest model or call them. I absolutely love mine and before I bought it on Amazon, I called and talked to him about it.
1538602
I registered mine online for warranty & kept the box in case of trouble. All of my info. is in a folder but I am not where I can access that exact information to help. Sorry
642980
Sorry, got this plan myself about 1.5 months ago, and haven't activated it yet (if I even need to activate it)
631825
I don't remember getting the popup. When you get the rower, you go online and register the rower by its serial number. With that, you get the 5 year warrantee on the frame parts and the 2 year warrantee on all parts. You can print out the specifics on the Concpet2 website.
1632194
I bought it through amazon - they, per se don't register it for you. I tried on numerous occasions to go online to longevity to register but have never been able to get through the warranty registration process. The warranty is 5 years.You read the same reviews I did regarding the machine. It is everything advertised and then some. I have had it since march 2013 and it worked flawlessly.My recommendation to you would be by from longevity vs amazon. Depending on when you order it(may have a special...) you won't have to pay shipping or the price will be lower.Good luck!
199796
If you bought an 1100 series that came in two boxes - and has a weird bolt/pin that adjusts the level of resistance - then these guys cover it.However, they sold all their parts and no longer carry foam replacements or anything else. Contacting Us Directly From U.S.A. & Canada Only: (800) 541-4900 (toll-free) From All Locations: (858) 586-6080 FAX Number (858) 566-8898 E-Mail: support@efisportsmedicine.com Mailing Address:Engineering Fitness International, Inc.7755 Arjons DriveSan Diego, CA 92126
935949
If you have not already tried, you may want to contact Horizon Fitness Customer Support at 800.244.4192. Many of the parts may still be under warranty. I have used them in the past, and the have been very helpful. Even if the warranty has expired, they may still be able to repair whatever it is that is not working for a reasonable fee. Best of luck.
142920
I'm glad you posted the question because mine is the same age with the same issue and I forgot about the 5 year deal. I'll start looking into it too.
209829
Maye you could contact the company or check the model In a store if there is one close to you. I think I would call the company and see what they know.. I ordered it and had it delivered so I have not had physical possession of it
1936535
I'm unclear as to what you mean by "replacement parts for the cable assembly." I'm assuming you're not referring to the cable itself, but to the devices through which the cable runs? Not to be flip, but have you tried either (a) the Total Gym website, or (b) inquiring on eBay? Or (c) depending on the parts you need to replace, perhaps there's a local sporting goods store or even a hardware store that can supply you with similar functioning parts. Not that it matters, but I sold my Total Gym 1500 almost 3 years ago because I hated it. But if you're enjoying exercising with yours, then I wish you the best in finding the parts you need.
1188674
Not sure what information you are looking for. Serial number isn't visible on the band itself.