I purchased on of these 4 months ago, when it rotates it make a loud squeaking sound. I also would like to know how to set this camera up to transmit in 720P via H.264 to my NVR. Any help would be appreciated. Is there new firmware for this? I can't...
621129
I don't have a direct answer for your issue but ... have you tried to "reset" the camera? There should be a small hole in the back near the ethernet port where you'd need a paperclip to get to the button and hold it in for about 3 - 5 seconds and release it. That may help with the configuration page. The other issues... I have no answer except to contact customer service.
2258553
DO you have other cameras and are they operating alright? Naturally check all the connections both at the camera and the recorder. Also look for any nicks or cuts at the exposed wires. I experienced a problem once when all the cameras stopped working and it turned out it was the power adapter that went out. I replaced this item and it worked just fine after that. This is a good camera for the money. I have two of these and they have been working for just over a year. I'm even thinking of replacing the other two cameras with one of these so please let me know how this turns out. Good luck
2256002
I haven't heard of that one but I'd try updating the camera's firmware. That should re-flash both the camera and lens, perhaps fixing it. If that doesn't work, my guess is that you'll have to get a replacement. The camera has already had two firmware releases and one is due out in a few weeks (8/24/2014) that's supposed to add new video features.
2254582
Good morning, Sorry it took so long to respond; I have been on vacation. I hope that your problem was resolved. I tried my unit for the first time yesterday; and the main problem that I had was making sure to push down the button down on the transmitter and hold it there for several seconds in order for it to operate. Also where to place the receiver on the camera hot shoe in order to receive the single; had the receiver facing backwards so that it would operate. Als make sure the batteries are in correctly. Bottom line, you get what you pay for. Good luck and have a great week. Jeff
753412
Hi - I do not think this is "normal" - mine didn't rattle - that sounds to me like the camera has something broken inside. I would return and get a replacement. It may work great now....but what about the future? However, I am no expert. Best of luck
1100979
Problem: Yes, the tape drive system produces an undesirable sound. I sent my original back to have it repaired. Sony could not correct this noise problem, but they did report to me that they tried several of the cameras on site and all of them also made the sound. I requested another new camera which they agreed to, but it does the same thing. Fix: I tried using an external mic on a stand, but the quality would pick up too much ambient noise. I recently corrected the problem by purchasing a Rodeo Shotgun Mic with an adapter shoe for the camera mount. I wish I had done this years ago. You don't realize how important good sound pickup is until you use a good quality mic.
1733408
Hi Michael, my apolgies for the late reply. I have updated my review and went from 5 stars to 1. Out of 2 cameras, I am now on my 3rd replacement. One of my replacements is a V2 and that one has been working well with no issues for 2 months now. I just got my other replacement last week so early days and amazingly it was a V1. I emailed them and they said they were out of V2's and the V1 should be just fine now. I am hoping I will have no more issues - they otherwise work very well.
1347580
I have had the same problem occur with my camera 3x! I had the camera repaired in Aug and Oct '07 thru Sony for just the charge of shipping it to them. However, it happened again yesterday and I'm looking into what it will cost. Their website says $141 because it's out of warranty. Not happy with that, so I've emailed their customer service. I was just looking online to see if anyone else has had the same problem, or if it was just my camera. How long have you had yours? I'm very happy with my pictures but not so happy with having to keep getting this thing fixed!
380739
That is awesome! I called almost 2 years ago complaining about this problem and they basically wanted to sell me an upgrade for a $100 discount - terrible! Will be sending my camera back asap. Has anyone sent it back already and gotten a replacement? Would love to hear your story!
2257972
I'm having the same problem I think these cameras are faulty. I am clearly not impressed with mine.
711546
I just purchased the G9 also and I noticed a "noise" I am not sure what it is either, did you ever find out and is your camera still working ok?
1930854
I purchased Dec 2011, my unit has a clicking, but it happens only when I move the camera around, like shaking it or more like when it's rocked side to side. It sounds like something is loose inside, like a small screw. It happens all the time, even when the camera is turned off. If I didn't know of the issue, I may not have really noticed, so, not a huge issue for me. Camera works great nonetheless and I still love picture and video results.
2070205
Motion detection on the NVR is pretty poor. It's supposedly possible to perform the motion detection in the camera which may work better (depending on the model and rev of camera), but I haven't been able to set that up yet. The settings are very unintuitive and not well documented.
876165
Hello Tyler.I bought the same sysrtem and the cameras are making loud noises when triggering to Night mode and day mode at dusk and down. That is not a defect, is simply cheap materials used on them to make em less expensive.
1157234
Would not go so far as to say it is normal, only that it has been experienced before :) and at least in my case has not apparently affected operation of the camera. However, for all I know this could have something to do with the fact that this camera has trouble staying in focus taking video sometimes. I'll never know - it's out of warranty now and there are still more pros than cons versus the alternatives available at the time so I'd have kept it anyway. :)
2240101
You may consider yourself lucky -- since day one, our Panasonic Viera makes this horrible clanking noise every 4th or 5th time we turn it on, as if some wheel were loose and banging around inside. So loud you have to shout to be heard above it. Got no satisfaction from the manufacturer at all. We're not going to touch Panasonic going forward. An expensive lesson. Hope you were able to solve the buzzing -- have you tried listening with headphones? Obviously not a total solution, but perhaps something to make it tolerable when watching alone.
1924990
I just got mine in the mail today and tried a few small videos around the house and am having video quality issues as well. I would say I'm not even getting 480i quality. The image is incredibly speckly (non-static blotches moving around in the darks). Looks the same whether I play it on my HDTV or on my computer (plenty fast for HD video). What am I doing wrong? Tried wiping the lens with a lens cloth...no effect. Batteries weren't charged yet, but since it's digital, not sure that should make a difference.Also, as a side note, do the people who are getting good quality use the digital zoom at all, or does it degrade your resolution by half? I just got mine in the mail today and tried a few small videos around the house and am having video quality issues as well. I would say I'm not even getting 480i quality. The image is incredibly speckly (non-static blotches moving around in the darks). Looks the same whether I play it on my HDTV or on my computer (plenty fast for HD video). What am I doing wrong? Tried wiping the lens with a lens cloth...no effect. Batteries weren't charged yet, but since it's digital, not sure that should make a difference.Also, as a side note, do the people who are getting good quality use the... » Read More I just got mine in the mail today and tried a few small videos around the house and am having video quality issues as well. I would say I'm not even getting 480i quality. The image is incredibly speckly (non-static blotches moving around in the darks). Looks the same whether I play it on my HDTV or on my computer (plenty fast for HD video). What am I doing wrong? Tried wiping the lens with a lens cloth...no effect. Batteries weren't charged yet, but since it's digital, not sure that should make a difference.Also, as a side note, do the people who are getting good quality use the digital zoom at all, or does it degrade your resolution by half? « Show Less