Does anybody have tips on how to repair this? The Velcro doesn't work anymore.
631593
Because I keep the Velcro closed at the same place and take the wrist guard off and on like glove, the Velcro is fine. Unfortunately, you may need to buy new wrist guards? or buy Velcro sticky backs and attach them (sew them on?) the wrist guards. You could contact the manufacturer and ask for repair ideas or replacement. Sorry I can't be of much help in repair ideas.
631594
I would contact Futuro. They have a website that gives a contact link plus an 800 number.
631595
I would buy new Velcro strips, in my town available at Jo Anns and Walmart, probably other stores. this is probably 2 or 3 dollars. This is assuming the Velcro on the body of the support is still good. If it is worn too, make the strip an inch or two longer to so it will go onto unworn Velcro on the main body. The other suggestions sound workable too. Ignore the Velcro problem and just sew a few stitches to hold the straps in place. then slide it on and off like a glove.
631596
I can't answer on how to repair the Velcro, but for others who use this device, I never undo the Velcro...just force my hand into the opening. If I did have the problem, I would sew the straps down permanently, and just live with it that way.
631597
mine did that a couple of years ago, but what I did was cut most of the velcro off then I stitched it together so you have to slide your hand in each time. Then I also cut the end off of a sock and pulled that overtop of it so the hard part of the velcro didn't scratch me.
269748
If you know someone handy with a needle, perhaps you could replace the part of the velcro that needs replacing. I do that with my other bags, too...
1334028
That's odd. You shouldn't have to twist it to velcro. Sounds like you may have received a bad one.
85607
I'm sorry to hear about that! Amazingly, my pup still has his and no issues. If it were me, I'd head out to the craft store or fabric store with the velcro and tag in hand and tell the clerk what I wanted to do and ask for their ideas. I've purchased velcro separately in the past for other projects, so I know it's available. Good luck!
122776
I would send it back to the manufacture and let them fix it. Might be worn in some area that requires replacement of a simple part.
1781463
ours, which we bought last month, came with a little repair kit (patches) - if you don't have yours, you could contact customer service and ask to be sent a replacement kit.
1521200
I've owned mine more than 2 months. .about 4 months and use it everyday..and there's NO sign of the velcro even trying to come off. If youve owned yours for that short amount of time and have that issue. .I'd ask for an exchange.
1791707
Christina,It sounds like it needs replacement. Please request a return through Amazon and we will get a new one out to you.
1662902
Unfortunately the Velcro is sealed under the tag so it would be difficult to remove the old and replace it. I have had the same issue. You could try calling the vender, or if you really want to try the Velcro, you can usually find it at Joanne fabrics or Walmart in the sewing department. You can cut it to size. I tried the same fix, it worked for a while, then I ended up purchasing a new tag.C. Rieger
677576
My best guess would be to contact the company: http://www.evriholder.com/ and ask if replacement parts are available for purchase. Good luck!
2077699
This happened to me the day I got it. I called customer support and they said it's very common and you can't fix it without breaking it. It's just a piece of plastic junk.
1429379
all sides were stiff and the velcro just held it in a triangle shape. sounds like maybe yours is defective...the way it's made it shouldn't collapse.
499619
I'm sorry this has happened, but unfortunately it is not fixable, or at least it wasn't a year ago. I had a previous one that had this same problem and I tried to get it fixed but was told by customer service at Deni that it was not repairable which is why I bought a new one. The previous one was about 6 yrs old so it wasn't an entirely unexpected problem; since I knew it wouldn't last forever. Occasionally, the bag wouldn't sort of "stick" to the wire after sealing and I attributed that to the problem, so now I hold the wire down with a finger before I lift the bag. This is probably something they should add to their instructions. I'm sorry this has happened, but unfortunately it is not fixable, or at least it wasn't a year ago. I had a previous one that had this same problem and I tried to get it fixed but was told by customer service at Deni that it was not repairable which is why I bought a new one. The previous one was about 6 yrs old so it wasn't an entirely unexpected problem; since I knew it wouldn't last forever. Occasionally, the bag wouldn't sort of "stick" to the wire after sealing and I attributed that to the problem, so now I hold the wire down with a finger before I lift the bag. This is... » Read More I'm sorry this has happened, but unfortunately it is not fixable, or at least it wasn't a year ago. I had a previous one that had this same problem and I tried to get it fixed but was told by customer service at Deni that it was not repairable which is why I bought a new one. The previous one was about 6 yrs old so it wasn't an entirely unexpected problem; since I knew it wouldn't last forever. Occasionally, the bag wouldn't sort of "stick" to the wire after sealing and I attributed that to the problem, so now I hold the wire down with a finger before I lift the bag. This is probably something they should add to their instructions. « Show Less
1735960
It looks to me that a strip of Velcro would do. That is what I am going to try.
388719
Goto amazon and click on the search bar and then type small velcro tapes if that doesnt work try ebay
685016
Definitely contact the company and get a replacement! Also contact Amazon to see what they will do.
568833
I would try contacting the company directly. Did you try super gluing the handle back together?