it paired fine with my iPhone 4s but I get no sound from it when in blue tooth mode. Please advise.
1130237
Maybe its not compatible with i phone 4S. It works on my sonny erricson xperia.
716914
I was unable to pair mine and had to return it. Amazon has temporarily stopped selling this to investigate whether or not it is deffective. I would return it if I were you.
197230
It depends. When you turn it on, hold it down until it sais 'pairing'. On your iphone or device, pair with the headset. It will beep, once it is paired you should see a flashing blue light
256579
First turn blue tooth pairing mode on your phone, then turn your blue tooth headset.You may have to repeat steps over and over
2042407
I had the same problem. I keep messing with it and it finally paired. I also moved my cell phone to another room, because I thought it might be the problem...not sure.
2186917
Its a simple bluetooth device, so it should pair with anything that accepts bluetooth connections. It works fine with my Iphone 4S
1968411
My macbook had the same issue although these headphones work great with my ipad and iphone.If you havent already tried this, I recommend you hold down the power button on the earphones until the light begins cycling red and blue. This is the pairing mode and generally works
2129167
Just worked for me, thanks. Remember to get the earphones into pairing mode before you try this, turning them on won't necessarily start the pairing going. I didn't realise that hence it wasn't picking anything up the way it did with my iPhone automatically. Just to be sure I held the power button long enough until pairing started THEN I turned on the Bluetooth on my mini ipad and it paired right away.
957788
I can't get mine to reliably remain paired with either my iPad nor my iPhone 5S. You need to do the pairing dance every time you use it. Also the microphone isn't on a long enough wire to prove useful. Sorry.
2071634
Unfortunately I was unable to get it to pair with any of my devices. Not sure if I got a faulty one or some other error. I bought aBelkin F8Z492TTP Bluetooth Music Receiver on Amazon. Are any of your devices able to recognize it's trying to pair with your respective device? Because none of mine could find the darn thing.
315411
I was able to sync with my iphone. You need to make the iphone bluetooth discoverable and then press the button on the headset for about 10 seconds until the blinking blue light turns solid. It felt as though I was holding down the button too long but it did work.
86440
I only use it with my Iphone. I activate the bluetooth on the phone, and then press the button on the top of the ear piece. It usually flashes red, and once it syncs, flashes blue.
821118
I'm not Isure I can help you. I point my iPhone to Soundmatters, and my iPhone finds the Bluetooth connection - - foxLV2. I click that and everything is good.
1387339
Sorry Ric, I don't own any Apple device. (try this, you press the ON button for more than 10 seconds, till you see the red and blue light blinking, that is when the Bluetooth is on. When I first got the headset device, I have problem with the pairing all my smartphone too. I wrote to the manufacture for help at mailto:support@jlab.zendesk.com for help.)
1787015
Sometimes you have to turn off and unplug the sounddock them turn back on. The device should make a sound and start flashing the light (looking for a signal to pick up). Then you go to the bluetooth setting on your phone or tablet and pair with the sounddock device.
2188277
I had the same problem, it worked once then stopped. Paired great with both my husband's iPhone and mine but not the iPad. After many frustrating tries my husband turned off Bluetooth on all of our devices, even removing a few from the list, turned the speakers and Bluetooth off and on (many times) and finally he was successful. Such a frustrating experience. I would love to know what causes this.
2195846
This worked for me also. I accidentally missed step 3, but it found the headset anyway. I had trouble getting it to connect (right click on headset in bluetooth device menu -> Control then pushing the connect button), but after a couple off/on cycles of the headset and hitting the connect button after turning on, it finally connected and now I have music playing. Thanks to OP for solution.