Having trouble with the foot pedal. I can't get it to run slow or smoothly. I barely touch the pedal and it runs away. How could I fix this?
1122773
That's easy. Usually from lint inside pedal interfering with contact points. Unplug, open foot pedal, clean out and close back up -
2266016
I have a problem with the 2 back wheels. After we had snapped on the wheels, we noticed the carriage was uneven. It's minor, but I can feel it when u push it. My only suggestion is to undo the wheel and put it back on. If nothing works, just send it back for a replacement. Sorry I couldn't be more help.
184643
I have same issue with right pedal.Just sent an email to customer Service.We will see..
1582855
Well, the same thing happened to me. I figured out that the foot pedal must be plugged in to my computer BEFORE I open my transcription software. So, for example, if you open your Word document to type into and then open your transcription software and then plug in the foot pedal, it won't work. But, if you plug in the foot pedal to your computer BEFORE you open the transcription software, it should work. Hope this helps. Good luck.
1423659
I don't know if you've found a solution for yourself or not, but maybe this will help someone else in this situation...If you strap your feet into the pedals while the pedals are horizontal and parallel to the floor (with your legs perpendicular to the pedals and knees directly above your feet while sitting with the seat rested near the digital readout) instead of with the pedals at their resting position (at an angle), it seems to work infinitely better. I did this last night and was able to make it through the workout without my feet coming out of the pedals. Seems to have something to do with the feet secured flatter and with the weight on the heel rather than looser and more weight on the ball of the foot. I don't know if you've found a solution for yourself or not, but maybe this will help someone else in this situation...If you strap your feet into the pedals while the pedals are horizontal and parallel to the floor (with your legs perpendicular to the pedals and knees directly above your feet while sitting with the seat rested near the digital readout) instead of with the pedals at their resting position (at an angle), it seems to work infinitely better. I did this last night and was able to make it through the workout without my feet coming out of the pedals. Seems to have... » Read More I don't know if you've found a solution for yourself or not, but maybe this will help someone else in this situation...If you strap your feet into the pedals while the pedals are horizontal and parallel to the floor (with your legs perpendicular to the pedals and knees directly above your feet while sitting with the seat rested near the digital readout) instead of with the pedals at their resting position (at an angle), it seems to work infinitely better. I did this last night and was able to make it through the workout without my feet coming out of the pedals. Seems to have something to do with the feet secured flatter and with the weight on the heel rather than looser and more weight on the ball of the foot. « Show Less
2085712
I've only had it a couple of months and my foot pedal is falling apart also. And we use it as a hand bump and not our feet.
981869
I've got the same problem. It gets as far as flashing lb/kg and that's it. Nothing responds after that and I don't get any numbers to move up or down with. The printed directions are not helpful at all because it doesn't respond after the flashing lb/kg. Am probably going to ship it back. Has anyone had one arrive with an almost dead battery? Maybe that's the issue.
1445022
From my reading of the manual I believe the foot pedals are fixed. There is an optional wireless chest-strap heart monitor available from their website; I believe it's about $35. I haven't received my machine yet (ordered it Jan 4 during the Gold Box deal), so can't comment on it yet.
761617
Infinity has two type of usb foot pedal ,usb 1 and usb 2. Also if works sometimes ,then won't stop playing or other problem it's defective. I had even new ones do this. The philips 2300 series works great with all software programs.
518432
I had this happen to me. On mine, it was the pins inside the USB connection that had become bent from me connecting and disconnecting my footpedal between work and home. Try connecting it into one of the other USB ports on your computer and see if that helps. I ended up buying a second pedal that I could keep at home so I wouldn't keep moving the one from computer to computer. As long as I keep it plugged into the USB port, the defective one (that I still use) continues to work.
1301704
I know been a year since this was posted... I have a pesky squeak like rubbing sound from one of the pedals when in use. I think left side? If I go really fast it kinda lessens. But if I go a steady pace it sounds like a rub/squeaking. Did anyone figure this out? I noticed the comment stated to put some of the bottled lubricant on the track? Is that right thing to do? Thanks for any help!
799974
I can't stand and pedal at the same time. It feels like I'm off-center when I try to stand on the pedals. The bike is a little tall for me (I'm 5'3") so that could be why.
472900
It is on side panel, I believe the right side panel where foot pedal is. Also make sure power button is off. FYI: I hope you have better luck with yours than I did with mine. I wrote a not so nice review. Mine lasted barely 3 months.
694974
remove, shake side to side, reinstall; if symptoms continue, then clean drum (mine began to skip and stripe...but after cleaning, it worked perfectly again), if all this fails, request an RMA and return; mine worked perfectly
1446241
Just finished putting the bike together and am having the same problem. The seat is ridiculously loose, it rotates around and flexes up and down as I'm riding. It almost seems like it's intentionally built this way. Have either of you been able to fix this problem since you posted? Or are you just dealing with it? Thanks
294158
The left pedal doesn't fit. I tried to use it yesterday and eventually it fell off. We haven't reached the point where the display even matters. I can't get the bike to work. We didn't set it up until it was out of the 3-month warranty period (3 kids, busy lives). Then we tried in vain to deal with customer service. Expect to wait one hour before you speak to anyone, I got hung up on various times only to be told, sorry, you are out of the warranty period. It's a joke, they don't care. They have Amazon to pedal their junk and are doing well enough to give the middle finger to customers who complain. I would never buy exercise equipment from anything but a large trusted chain ever again. The left pedal doesn't fit. I tried to use it yesterday and eventually it fell off. We haven't reached the point where the display even matters. I can't get the bike to work. We didn't set it up until it was out of the 3-month warranty period (3 kids, busy lives). Then we tried in vain to deal with customer service. Expect to wait one hour before you speak to anyone, I got hung up on various times only to be told, sorry, you are out of the warranty period. It's a joke, they don't care. They have Amazon to pedal their junk and are doing well enough to give the middle finger to customers who... » Read More The left pedal doesn't fit. I tried to use it yesterday and eventually it fell off. We haven't reached the point where the display even matters. I can't get the bike to work. We didn't set it up until it was out of the 3-month warranty period (3 kids, busy lives). Then we tried in vain to deal with customer service. Expect to wait one hour before you speak to anyone, I got hung up on various times only to be told, sorry, you are out of the warranty period. It's a joke, they don't care. They have Amazon to pedal their junk and are doing well enough to give the middle finger to customers who complain. I would never buy exercise equipment from anything but a large trusted chain ever again. « Show Less
1041693
hmm...maybe check and see if your connection to your foot pedal is ok, could need oiling...maybe needs a trip to your local service to check feed dogs...