I just received the headset which appears to be a simple plug into the 3.5mm port on my Motorolla cell phone. But nothing happens. What am I missing
1119660
Make sure it is pushed completely into the phone. It is easy not to do this. Otherwise it is simple technology. Try someone else's headset to see if your phone is OK.
1642845
The plug in for the headset looks like s smaller phone jack. I'm not sure if this helps
180666
Not sure if this answer the question but this headset has not individual requirement of its own...it works out of an ordinary sound jack as long as your equipment supports that it should be ok....there are no special drivers or software for it. Simply plug and listen...as long as the device has a headphone jack it should work in theory....but it is mostly advised to check on your particular device manual to see if the device is compatible. That's about it.
818838
It has a 3.5mm plug which works on my cell phone. Then a 2.5mm which works on my cordless house phone. It also had another adapter that plugs into my computer to listen to music and a mic to play online games like WOW. I've had one for about a year for when I travel I can use the headset. I really like this one for the adaptability so I bought 2 more. Does not have USB connector.
614812
thanks so much for this info. i just got the headset and was starting to worry when there was no response per the manual instructions...
339348
It's just a USB connection, there is no adapter in between. I'm sure you could, if you wanted to, you could get a USB to 3.5mm audio jack, but I'm not 100% sure. But this headset is JUST a USB connection.
1209687
Looking at the handset and at the ans mach base unit, I do not see a port to adapt a headset to this device.
1390106
I use a Plantronic headset. Yours may require adapter Call your Headset maker (not the seller) for adapter info.Then call DLI Customer service to set up.
822439
Sorry it took me so long. It has an audio jack on the headset but it is NOT a 2.5 mm. Which is the standard. It is a smaller jack. Not sure of the size. I'm guessing this headset is from another country because 2.5 is universal in the u.s. but I'm sure u can find an adapter but I don't think it came with an adapter
1884733
I just purchased this phone, and am having the same problem. It is especially frustrating because I bought this phone specifically because it has a headset.
2001206
I have a Plantronics headset and it comes with a short, extension cord with a small box in between. Then plug in phone line to the box and then plug the headset on the other side of box. Have you tried factoryoutletstore.com ?
1353354
Hi the phone I use this on is an office phone and there is a button that says "headset" and you have to make sure this is pushed and lights up. Also, there are several phones in the office, one of them doesn't work well with this headset even though the phones are all the same. Also, make sure it is plugged into the headset plug. On the back of the phones I use, there is the handset (which I unplug and set aside to avoid all those cords) and then the headset plugs into the one BELOW the handset and it is really hard to see the little imprint on the plastic which shows which one is which. Hope this helps! Hi the phone I use this on is an office phone and there is a button that says "headset" and you have to make sure this is pushed and lights up. Also, there are several phones in the office, one of them doesn't work well with this headset even though the phones are all the same. Also, make sure it is plugged into the headset plug. On the back of the phones I use, there is the handset (which I unplug and set aside to avoid all those cords) and then the headset plugs into the one BELOW the handset and it is really hard to see the little imprint on the plastic which shows which one is... » Read More Hi the phone I use this on is an office phone and there is a button that says "headset" and you have to make sure this is pushed and lights up. Also, there are several phones in the office, one of them doesn't work well with this headset even though the phones are all the same. Also, make sure it is plugged into the headset plug. On the back of the phones I use, there is the handset (which I unplug and set aside to avoid all those cords) and then the headset plugs into the one BELOW the handset and it is really hard to see the little imprint on the plastic which shows which one is which. Hope this helps! « Show Less
512408
This probably has already been answered but there are 3 buttons on the bottom right side of the headset. Hold down the middle button until you see the little light on the top right side start to quickly flash red and blue. Then go to your phone, turn on the pairing mode and then search for devices to pair. Your phone should "find" the headset then simply select the headset to pair the devices. If your phone asks for a Password, simply enter "0000". Hope this helps.
1697560
Before you consider it as damage is good that you test couple things: 1. try several 3.5mm ear phones. 2. Do you hear nothing or you hear but not good quality? If you pull the plug out slowly can you hear a difference in the quality of sound? 3. be sure volume are up, sometimes the configuration for 'headset' was low volume and you are not aware, just plug the ear phone and up the volumen at max. 4. play something in the phone while you test all of this, like play a song. be sure you can hear it in speakers and the previous point to see if you can hear it in the ear phones. If any of those works, is better to: 1. send back for guarantee service. 2. take it to a service place. 3. throw it and buy a new one... lol. good luck!
1991417
The headset plug is a RJ11, not the RJ45 which normally plugs into the wall outlet. This plug is designed to work with an amplifier which the RJ11 headset plugs in to. You can plug this into a traditional phone where the handset would normally plug in to. Not sure what your sound quality will be with out an ability to amplify or mute when on the phone.
193156
You need an adapter...They're only about $10. I bought this one on Amazon: Jabra 1005143 Netcom Qd To 2.5MM Stereo Plug. The headset works well and I have no complaints. Hope this helps. :)
844239
I found a Jabra headset I like better, but it uses a Jabra quick-disconnect instead of a 2.5mm plug. I bought an adapter cable, and the jabra headset is working just great!