why can you find parts for this product?
1153335
Don't bother, I threw mine out after a few uses, the door melted and the seller refused to even entertained the idea of an even exchanged
496784
There is a paper inside the product that gives you a phone number to call to order replacement parts for the item. It gives you the name shows you the picture of it and gives you the produce number. You do not get any extra parts with the product, but you do have all the information you need.
339450
I'm assuming you would have to contact the company from which you purchased your product. Or maybe purchase another one. Some times the parts turn out to be as much as a new one would cost.
491521
I don't think they sell parts. Mine died after about a year so I ordered a new one. The new one only lasted a few months and died.
406761
If you contact the manufacturer, they may have parts you can get. We are sorry but we don't carry parts for these.
939953
I don't know, sorry. We bought a new one for that very reason. We should all contact Themos and ask them to start making "parts".
1069952
I'm not sure but sometimes if you contact the company they will allow you to send the product in for repair for a small fee. They may be able to replace the missing part but may want to know some information like when you bought the item, the serial number, and the place of purchase. Contact support to see who you should direct your query to.
59395
Sorry -- I don't either. Check the users manual -- I think most parts are not available individually.
1058017
You can't I had to buy a second one just so I could use it for spare parts. The company doesn't ship parts individually just a complete set
871891
I have looked for an answer to this question and found that it is impossible to get through to a website to get our replacement parts if and when we need them. I have not had to order any yet, but I tried to get the information you needed. I don't know why the place we buy them can't get them for us or at least give us an easy access to get satisfaction for something so easy, made so hard. With this, I am sure they won't be selling many more of these when they can't stand behind what they sell. Whether it be amazon or secura! Take note amazon these will not be a good investment when this is experienced by so many and other brands are available and can't at least contact them! I have looked for an answer to this question and found that it is impossible to get through to a website to get our replacement parts if and when we need them. I have not had to order any yet, but I tried to get the information you needed. I don't know why the place we buy them can't get them for us or at least give us an easy access to get satisfaction for something so easy, made so hard. With this, I am sure they won't be selling many more of these when they can't stand behind what they sell. Whether it be amazon or secura! Take note amazon these will not be a good investment when this is... » Read More I have looked for an answer to this question and found that it is impossible to get through to a website to get our replacement parts if and when we need them. I have not had to order any yet, but I tried to get the information you needed. I don't know why the place we buy them can't get them for us or at least give us an easy access to get satisfaction for something so easy, made so hard. With this, I am sure they won't be selling many more of these when they can't stand behind what they sell. Whether it be amazon or secura! Take note amazon these will not be a good investment when this is experienced by so many and other brands are available and can't at least contact them! « Show Less
714377
It's an option. It depends on whether the seller you're going to buy from happens to have one that has that option. I got a few units from different sellers... some have it, some don't.Bottom line: ask the seller, and be specific about looking for it, because some may have multiple units, and you may wind up getting the one that happens to not have it.Of course, the alternative is to buy the part and replace it yourself.
758167
Yes! This site sells all of the individual parts as well as the entire unit. We just needed so many parts, it was more practical to buy the unit as a whole.
475061
Your answer and more are right there in the "Product Description" on Amazon. It would be easiest to just go there.
1031616
I am not sure about parts, if they are they should be available somewhere on Amazon
1857772
That's the downside. There don't seem to be extra parts. I'd contact the company.
1142884
I am not the company and I don't know if they sell parts. I doubt it because the product comes from Japan and the price has come down to the point that itit would not be worth selling the parts.
1025915
My answer is only a guess, but have you contacted the mfg ? The only problem with replacements parts for an item so inexpensive, it might be easier just to buy a new one.