I just got the rod and am having trouble locking it once extended to correct length, does not seem to be a way to fix the length...please help
1149136
I ended up returning mine because I ran into the same problem - went to home depot got a really cheap one in white and it locked immediately. I think this design is super flawed- the one in my house wouldn't lock, I bought this one it still wouldn't lock. Bad batch I assume!
1149137
Has to be my apartment came with one and it kept falling down - so i ordered one here and it was just as bad!!
1149138
The directions say to extend the rod about an inch longer than the opening required. Lock it before you try to put it in place. If you still have the directions they are pretty easy to follow. Hope this helps.
755548
I'm afraid I cannot answer your question. The first time I opened the rod it stuck in the full open position and I could never close it again. I sent it back for a refund.
1665494
You need to slide the rod under the flap. It's a small space under the seam for the end of the rod to go. it doesn't look like it will fit but it will. You want to attached the one with the velcro last in order to tighten it down. I didn't find any tutorials, but it does work. Good Luck.
2039003
had the same problem,look closely and you'll see that you can tighten it.I didn't see it at first though but you can tighten it.hope this help you
1462964
I had to use master locks, small ones with the larger extended metal piece on top. They are still a tight fit. Might be your best bet to go with a cable lock of some kind.
888609
I purchased this rod and am extremely happy with it but have not tried to get the ends off. I would assume you could though.
1880468
Dear RolandoIt appears that the locking mechanism holds tightly when extended to 11 feet. Good luck, hope it works.
1089734
Mine has a "finger latch" toward the top of the handle. Loosen it and then you can pull up to extend to the desired height. Relock.
2011626
Yes, I had the same problem with the safety lock. The simple fix is to take a hand drill with bit and expand the opening slightly. It still locks but opens with a mild tug. Good Luck.
46308
If the connecting rod is too long, you can just bend it more until it fits. If the rod is too short, then you are out of luck.
811571
Turn it over twisted it, pushed it up and twisted it again to lock it. Hope this helps.
393561
Remove Outdoor Handle, Punch Out Metal Hole Plug, Install Lock From the Inside of Handle Assm. You Will Need to Adjust the Rod ( By Breaking off At Scored Area ) so That it Will allow The Proper Length Between Outside Handle and Inside Lock Lever
2033806
these are the worst tension rods I have ever seen. what you need to do is loosen the screw that holds the spring and adjust the rod. Once you have the right length then tighten the screw. Good luck because the screw doesn't hold very well. I ended up having to take duct tape and taping the rod in place
73986
contact manuf - good people i broke a connecting rod - they sent me 3 replacements. let them know
984449
Yes. You twist the rod until it is about an inch longer than the space in which you want to hang it, lock it, then compress it and slide it into place. That inch of added tension seems to hold it place very well.
2011627
Yes, I had the same problem with the safety lock. The simple fix is to take a hand drill with bit and expandthe opening slightly. It still locks but opens with a mild tug. Good Luck.
382758
Hello Lourdes! Thank you for your interest in Whitmor 6021-378 Ebony Chrome Collection Double Closet Rod. The horizontal bar cannot be adjusted. If you're handy you can use a hacksaw and cut the rod to the desired length. If you have additional questions regarding this item feel free to contact our Customer Service Department, Monday-Friday 8am-4:30pm (CST) at (888) 944-8667 or email us at help@whitmor.com. Have a great day!