Need for a product key? This product seemed to install rather easily for me on my Windows 7, 64 bit laptop, but after installation I couldn't open it. The software asks for a product key, which is nowhere to be found. I haven't seen this issue mentioned in any other reviews or discussions. The other curious thing is the software is Honestech, not EasyCap or Ulead that I've seen mentioned by others. Has anyone had to deal with this situation? Need for a product key? This product seemed to install rather easily for me on my Windows 7, 64 bit laptop, but after installation I couldn't open it. The software asks for a product key, which... » Read More Need for a product key? This product seemed to install rather easily for me on my Windows 7, 64 bit laptop, but after installation I couldn't open it. The software asks for a product key, which is nowhere to be found. I haven't seen this issue mentioned in any other reviews or discussions. The other curious thing is the software is Honestech, not EasyCap or Ulead that I've seen mentioned by others. Has anyone had to deal with this situation? « Show Less
1122607
I suggest you contact Amazon right away! Inform them of your problem & they should refund your full purchase. They did for me & told me to just keep the product or throw it out.If you still want to convert your old videos, I'd suggest checking the Honestech VHS to DVD package. I eventually went with it from Amazon. Unfortunately you just missed a Gold Box deal a few days ago, but it's the best & easiest to use that I could find. Even at regular price it;s still a good deal. Good Luck & repost when you succeed. Mike
1122608
I am also having this same issue... I'll let you know if I find a solution.
1122609
The 25 digit S/N is on the flap of the software disk cover. Worked great. Seems like a lot of stuff for such a cheap price. After using the X10 for several years for video capture, this one seems easy.
1122610
I came here looking for a solution, thanks to these answers I found my product key printed on the installation disc itself. It was the only place I hadn't looked, as the disc was in my computer when I needed the key.
645947
Well, I didn't do that yet. I think there shouldn't be any problem re-installing the software on your machine. You just need to remember the product key. For re-installing, you need to download the software on your local machine and re-install the software again whenever you want and then you need enter product key that you have stored somewhere. Once all above steps are done, you are good to use the software again...Hope, this would help.
156630
Not quite sure what's preventing you from simply installing it as you did before. Unless you no longer have the requisite serial info or password to do so. I'm sorry I'm not very helpful. I can tell you that personally when I have had the need to install on a new computer and can't find either the disc or the info (which is almost always the case) I simply orflder a new one. The version I have isn't very costly and there are a number of places to find em. Good luck. Maybe you should ask a thirteen year old. I'm 50 and that's what I end up doing.
1063577
I typed the product name into Google, then clinked on the link at microsoft.com. I found my way to the links to update the keyboard software for Windows 10 and for the Quickstart guide. There is also a larger Product Guide but haven't downloaded that one yet.
1833138
The one I received had a "legal" product key... meaning it was accepted by Microsoft when I activated the installation ...
1268574
I have win 8.1 64 and it took me an hour to figure out the software in question only runs on win XP! Luckily I have an old laptop with XP. I loaded the software on the laptop and the software works like a champ! Check with some friends to see if they are running XP and sweet talk them into loading the program for you. Then plug the display into their computer to program the reader board. I do not know of updated software for this fun device. Dave.
461126
This comes with a product key, but for windows 8 operating system, does not include microsoft office. I think you may have to get pro (or consider a free alternative like open office or libre office)
2025005
The product key is injected into the motherboard and not required with the Acer eRecovery media. If you did not create the recovery media during that first year, you can purchase the media here (http://us-store.acer.com/erecovery/rcd/) and use it to reload your system. For support questions like this we would recommend you visit our Acer Community website (community.acer.com) in the future. You can join discussions with product specialists and members just like you who are ready to guide you through the process of finding solutions to your issues.
1687747
This product came with a disc and a plastic key card. It was necessary to go to a website to activate. I decided I did not want to "store" in the "cloud" when making a choice. I just wanted it on my computer - hope I did that correctly! The CD was for Microsoft Office Professional Edition 2007 with online activation - an enclosed note indicated that it was for 3. Also included was a key card (labeled 1PC) for Office Home &Student 2013.
1071307
Thanks for responding Mark.I got it working after three days of constant struggle by going to theeRecovery partition and basically reinstalling Windows, which erased allmy data. For anyone reading with this problem, hold down theALT button while repeatedly pressing F10 just as it starts up while the screen is still black. From there you can choose to use the Acer eRecovery feature.I have read so many horror stories about the warrenty service,people never seeing their computers again or getting a differentone back, or being told it was dropped so the warrenty is not validthat I was really trying not to use it. Thanks for responding Mark.I got it working after three days of constant struggle by going to theeRecovery partition and basically reinstalling Windows, which erased allmy data. For anyone reading with this problem, hold down theALT button while repeatedly pressing F10 just as it starts up while the screen is still black. From there you can choose to use the Acer eRecovery feature.I have read so many horror stories about the warrenty service,people never seeing their computers again or getting a differentone back, or being told it was dropped... » Read More Thanks for responding Mark.I got it working after three days of constant struggle by going to theeRecovery partition and basically reinstalling Windows, which erased allmy data. For anyone reading with this problem, hold down theALT button while repeatedly pressing F10 just as it starts up while the screen is still black. From there you can choose to use the Acer eRecovery feature.I have read so many horror stories about the warrenty service,people never seeing their computers again or getting a differentone back, or being told it was dropped so the warrenty is not validthat I was really trying not to use it. « Show Less
1907552
I sent you a reply but it looks like it did not post.perhap the product which does not require an "operating " system is a download, as opposed to purchasing the cd. it seems odd. I will buy the $64.95 product. thanks for calling Bridge Baron
1996833
I have Toshiba Satellite L455 64bit windows 7 CLickFree has not worked since day one. No response from support. Save a lot of headache and just get a good drive to back up and use windows 7 backup.
1316466
It has been my experience that product keys only work for the disc it was coded to. In short, NO. I have tried using keys from similar discs of various Microsoft programs, i.e. Outlook, etc. and they would not work. It would seem that this would be unnecessary since you have a copy of the disc with its own key. That's the best answer I can suggest. I hope all goes well. My copy seems to work flawlessly, as purchased. No problems.
2098738
No, it doesn't come with software, but that shouldn't be a problem. Windows should recognize it as an IDE drive and install the correct driver.
1343764
Microsoft discontinued selling stand-alone products such as Publisher; if you want it you will need to get the entire package (rather expensive) which, incidentally, no longer comes on a CD hence is almost impossible to install by yourself. I can't address the compatibility - I just don't know. In the end it was a very expensive lesson for me. I wish you the best of luck!
1083807
My concern was to get Windows 7, 64 bit. As far as the rest, I don't really know, but I have downloaded for free anything I have wanted to add.
1138576
I acquired this computer last Nov 1st. It came with a trial version of Office 2010 on it. A product key code could make it permanent or allow you to download any files needed to augment it to your version. Personally I already owned a dvd version of Office 2007, so I bought an external drive and used it to install it on my computer instead. So that route would work as well.