I purchesed this item in December and it stopped working where do I get it serviced?
1123249
Amazon usually has warranty info but if not pull up the Dremel site and I'm sure there is info on where to take it for repairs.
533493
I'd email them and ask. I got a refurbished one and it's been good. For about 5 months
2247912
Try calling BRK at 800-323-9005. I had a problem with mine and they just sent me out a new unit. If your's is still under warranty, they may do the same for you.
1956830
Go back to the company that you purchased from. They should replace. If not complain to Amazon. They will stand behind the purchase.
1406758
Ok sorry I have had mine a while and works! I bought several items like this and used them through xmas! They all worked fine I would contact seller and ask for exchange or return? Sorry that's all I can do
1002027
call or email the company itself. according to my understanding, they'll repair or replace it for you. there is a life guarantee.
1226556
Hi Lindsey, unfortunately It's easier to replace it and much less costly than try to repair it. The same happened to me, but a quick click on amazon, a quick connection on the new unit... Up and running in no time and no labor cost! good luck.
1379441
Depending on how long you have owned it, I would first go to the vendor on a warrantee concern. After that see if you could either purchase the component or canabalize it from a defective unit.
613136
I would call Customer Service Center toll-free at 1.800.875.8577. My guess is that because this is an electronic device, and there are liability issues, they will not sell you service parts. On the other hand they may have authorized service partners they can send you to.
175981
Ask Amazon to replace it, next time use it carefully. Amazon is great in replacing.
228792
Contact the vendor listed by Amazon in your purchase record. If it's under warranty, and the product was not abused, I'm sure the vendor will replace it. If you don't get any satisfaction, you'll have to pursue it through Amazon.
49390
My unit was refurbished and purchased through a third party selling on Amazon - you would have to check with the vendor offering the unit for any type of warranty.
1618471
The warranty issue are handled by the manufacturer. They will most likely have you take the item to a service center nearest you.
1352092
Just write to their customer service asking for a replacement. Give your original order number and address wherea replacement sshould he shipped. They are pretty good about it.
872914
I've had to replace mine in the past. Sometimes they just stop working. If it was within 1year of your purchase, they should send you a replacement at no charge.
1313858
After one time use, it won't start. So I don't use it now. Can I get the warranty service done?
108747
Send it back to Amazon they should replace it for you. I believe it's a year warranty.