How do you find the cleaning of the brushes??? I would love to buy one of these but I am really scared about the cleaning of the brushes. You see, I had my son a couple of months ago, and, as happens to some women, my hair is falling like crazy. You cannot imagine the amount of hairs that are on my floors. If it wasn't for my vaccum with bag I would go insane trying to clean the hairs of the brushes of a bagless vaccum. That is the only reason why I haven't purchased one of these. Any thoughts??? How do you find the cleaning of the brushes??? I would love to buy one of these but I am really scared about the cleaning of the brushes. You see, I had my son a couple of months ago, and, as... » Read More How do you find the cleaning of the brushes??? I would love to buy one of these but I am really scared about the cleaning of the brushes. You see, I had my son a couple of months ago, and, as happens to some women, my hair is falling like crazy. You cannot imagine the amount of hairs that are on my floors. If it wasn't for my vaccum with bag I would go insane trying to clean the hairs of the brushes of a bagless vaccum. That is the only reason why I haven't purchased one of these. Any thoughts??? « Show Less
1127612
I have 2 cats (1 long haired) a wife and 2 daughters and haven't cleaned the "brushes" on the Neato ever...had it for 10 months so far.
1127613
The Neato doesn't have brushes like many of the other brands. It has a simple beater bar and suction that it uses to clean. Ours cleans up pet hair on hardwood, carpet, and tile with no issues. All we do is empty the dust bin and brush off the filter when needed.
2259726
I have always had 3 gals with long hair in my house hold...Learned real fast about cleaning vaccum roller brushes...Acquire a pair of very small fisscar sissors or the equilivent with a very sharp point...Slide the point along the roller brushes and cut the hair into small pieces and then use a long stiff brissel hair brush to remove the hair pieces...I have tried many other methods and this works best for me...We love the vaccum
1965622
First, congratulations on having such beautiful dogs! Second, I can only attest to my one collie. I use the "beater" head on all my carpets, and to date, I have been able to pick the hair up without any problem. As you know, during certain times of the seasons, the hair is more abundant than others. It's worked for me without any issues. I do, however, take an Exacto knife to the underside of the beater brush to cut the hair that is wrapped around the beater brush/bar. I do this frequently so it has never had any problems picking up the hair. Hope that helps!
708826
Hi Mary, I have not had that Vac since sooo long, but, so far, so good, and a lot better, than a bagless vac! I have been trough several vacs, so far this one is the best. I love it, and I am vacuuming every 2nd day, because of our pet! It pics up debris a lot faster than any other vac.
734849
I haven't ever noticed that many bristles falling out of mine. Maybe over the course of using it for a few months they have. But definitely not upon initial delivery. Might want to contact them. I have nothing but good things to say about mine.
1748799
I was on Dyson's website and they said they no longer make the 65 Animal. I just ordered this and thought it was an animal one. I hope I am not disappointed? I had the Dyson 17 Animal Since 2008. I did have to take it apart twice because of loss of suction in the cylinder. I watched a YouTube video. But after cleaning several clogged cylinders it was like new. I had to do it again yesterday and used too much torque and broke a mount which left a gap and the suction....sucked. Does the brush still spin on wood floors?
1943598
Just unpacked mine - guess what? There's a setting just for vacuuming. It turns the brushes off. Who knew? Have only done the rugs today. Guess my old vacuum cleaner wasn't cleaning very well!
735185
I am really surprised at the previous answer. I have been using the Meile S7260 since summer 2013. One thing that I was actually surprised to find is the LACK of build up on the beater brushes. We have 2 dogs (short hair, but shed like crazy), a rabbit, 2 cats, and me (longish curly hair that always ends up twirled around vacuum cleaner brushes!). Since I invested a good amount of money in this vacuum, I have always made a point to clean it up after each use by dusting it off and checking the beater brushes for string, hair, etc. I have not yet had to cut away or pull any hair or string from the beaters. This is really a great machine all around. I am really surprised at the previous answer. I have been using the Meile S7260 since summer 2013. One thing that I was actually surprised to find is the LACK of build up on the beater brushes. We have 2 dogs (short hair, but shed like crazy), a rabbit, 2 cats, and me (longish curly hair that always ends up twirled around vacuum cleaner brushes!). Since I invested a good amount of money in this vacuum, I have always made a point to clean it up after each use by dusting it off and checking the beater brushes for string, hair, etc. I have not yet had to cut away or pull any hair or string... » Read More I am really surprised at the previous answer. I have been using the Meile S7260 since summer 2013. One thing that I was actually surprised to find is the LACK of build up on the beater brushes. We have 2 dogs (short hair, but shed like crazy), a rabbit, 2 cats, and me (longish curly hair that always ends up twirled around vacuum cleaner brushes!). Since I invested a good amount of money in this vacuum, I have always made a point to clean it up after each use by dusting it off and checking the beater brushes for string, hair, etc. I have not yet had to cut away or pull any hair or string from the beaters. This is really a great machine all around. « Show Less
1751417
No problem with long human hair, however make sure you clean the brushes on a regular basis. Loving my Roomba.
2111578
You may have gotten a bad one. I have used mine for months with no problem. Be sure that the brush is on the handle properly. If it isn't on nice and tight it could cause the mechanism inside to wear out too soon.
1024152
I've had my vacuum for about a year now. I bought the 1st vacuum like this one 2yrs ago and returned it while under warranty because the brush unit stopped spinning even though the vacuum was still sucking air. I purchase a 2nd one after that and here I am a year after that and again this vacuum has stopped working. Same problem. Is there an easy fix? I see that the belts are available through Amazon, but I don't want to order this part unless this will absolutely fix the problem. I actually like this vacuum and am disappointed that it stopped working. Any advice?
602450
Same request. We live near the beach. Dog hair plus sand. Need a bagged hardwood floor vacuum. Why would anyone prefer bagless, I don't want to have to deal with all that gunk once I vacuum it up. I wanted it neatly stored in a vacuum bag so I can just toss it and not breathe it or get it gunk dust all over me.Anyone know of anyother sites to learn more about making an informed choice?
712019
I do not have hair to pick up with my neato, I do however have a lot of thread. I am a sewer, I use all types of thread and the neato picks it up really well, I can't find a thread after it cleans.
2082281
There's a lot of factors to consider. Roomba does a pretty good job of getting into corners because it has a side brush. Roomba is also much more tenacious, to a point where it's just brutal on your walls, furniture and carpet. Cleaning the sidebrush can be a pain when hair gets wrapped around it. You need to remove a screw and pop the brush off, then tweeze out the hair. Roomba will also clean for much longer than is necessary; going over the same areas repeatedly. I find this to be extremely annoying personally. Neato doesn't have a sidebrush. I thought this would be a major shortcoming of the Neato, but it turns out it's not been an issue at all. The laser guidance allows the Neato to get right up close to walls and corners. It's crazy; beyond anything I ever expected of a robot vac. Neato cleans more methodically and it has a much stronger suction so it does a good job of not missing any spots without having to use a brute force approach like Roomba. If you want the best robot vac on the market then get the Neato. The biggest negative for Neato right now is the price.
354015
Dear Amira Badawi,We just currently stock the Cleaning Brush as Bonus come with Envy spiral slicer to customers who bought it for about two weeks to until now. If you purchased the item before that, Cleaning tool might not included in your purchased. For any reasons, even the ebook which you haven't received yet. Please contact us directly by email through your Amazon account ( found the order ID# of this item).We are more than happy to solve all this issues to assure 100% satisfaction to customers, especially you.regards,Jessica at iPerfect Kitchen Dear Amira Badawi,We just currently stock the Cleaning Brush as Bonus come with Envy spiral slicer to customers who bought it for about two weeks to until now. If you purchased the item before that, Cleaning tool might not included in your purchased. For any reasons, even the ebook which you haven't received yet. Please contact us directly by email through your Amazon account ( found the order ID# of this item).We are more than happy to solve all this issues to assure 100% satisfaction to customers, especially you.regards,Jessica at iPerfect... » Read More Dear Amira Badawi,We just currently stock the Cleaning Brush as Bonus come with Envy spiral slicer to customers who bought it for about two weeks to until now. If you purchased the item before that, Cleaning tool might not included in your purchased. For any reasons, even the ebook which you haven't received yet. Please contact us directly by email through your Amazon account ( found the order ID# of this item).We are more than happy to solve all this issues to assure 100% satisfaction to customers, especially you.regards,Jessica at iPerfect Kitchen « Show Less
139208
We bought the brushes separately as part of a "packaging". Didn't realize how much they would be needed. This machine is good but it has to be cleaned about every 10-14 days. We are amazed at the hair and algae that accumulates in the filter. If you have a bottle brush, it is all you need but you need something to clean this with! I would buy this again but definitely get the extra filters. We don't change them every time we clean but over time you will need. If you have a large dog, it will need to be filled often. We have two cats but visiting dogs empty it rather quickly. Hope this helps. We bought the brushes separately as part of a "packaging". Didn't realize how much they would be needed. This machine is good but it has to be cleaned about every 10-14 days. We are amazed at the hair and algae that accumulates in the filter. If you have a bottle brush, it is all you need but you need something to clean this with! I would buy this again but definitely get the extra filters. We don't change them every time we clean but over time you will need. If you have a large dog, it will need to be filled often. We have two cats but visiting dogs empty it rather quickly. Hope... » Read More We bought the brushes separately as part of a "packaging". Didn't realize how much they would be needed. This machine is good but it has to be cleaned about every 10-14 days. We are amazed at the hair and algae that accumulates in the filter. If you have a bottle brush, it is all you need but you need something to clean this with! I would buy this again but definitely get the extra filters. We don't change them every time we clean but over time you will need. If you have a large dog, it will need to be filled often. We have two cats but visiting dogs empty it rather quickly. Hope this helps. « Show Less
17602
Suzanne, I am having the same difficulties with this vacuum. I usually cannot get it open to take out the dirt and dog hair, so I end up pulling it out with my fingers - YUK! I finally was able to get the entire thing apart to wash it all and there is debris behind the screen that I have no idea how to get out, so I just kept forcing water through it...very frustrating. I am sorry that I bought this vacuum. It was a lot of hype over nothing.