Water squirts out of the adjustable joints. How do I stop this?
1155580
Once you tighten it, don't move it. Otherwise, I am not sure. I disliked this product for that reason.
1155581
Loosen and retighten the bolts at each joint. If it still leaks, it is defective. Return it to Amazon.
1155582
Use Teflon pipe joint tape. It is 1/2" wide and very effective. I have used it on all my shower head and faucet threadings for years, and had a leakage problem. You can find this tape in the plumbing section of hardware stores, Home Depot, Lowes, etc. You can also purchase it online at Amazon.com. By all means use it, and you will have no more joint leaks with shower heads, etc. M. Patricia Pertel
661025
Hi, This model doesn't have ball joint. It only starts or stops spraying when water goes in or out. In another words, the switch which controls the water, controls it too. Like almost all the shower heads. The joint at the end is only for directioning purpose. If you screw it tight, it will be fixed to certain direction. If you still can't fix it, please send a picture to us, we'll explain more. Thanks
1417322
The joints aren't sealed where it's bolted together. If it's left in the rain I would recommend occasionally removing a cap from each base leg to make sure water isn't trapped inside.
1639530
Mine has also had a problem with that at times. I just pull it futher out or all the way out to get it to retract again. Ours is away from the faucet and it worked fine until we changed the water hose we hooked up to it. So I don't know if that is the problem.
1492132
I had the exact same issue with mine. Make sure the quick disconnect is seated properly and the hoses aren't kinked. Also, taking out some of the sponges helps a little and increases the flow. That worked for me for a little bit. I eventually filed a warranty claim and within a few days API had sent me a brand new one and it has never leaked. You may need to do the same.
510554
I had the same problem as yours. But after I used Teflon tape as you did and let is leak little for a week or so, it stopped by itself. So hope it will happen to you also.
1278173
We had the same issue. Turned out it was a plumbing issue, not this device. The plumber has to balance hot & cold, to your preference. It took him less than 2 minutes to adjust it. Good luck!
1830289
I've had the same problem! It's impossible to get the water out too! Could there be a missing gasket? If you get an answer, please let me know. Thanks!
2111852
This can easily be solved by using a cap from a shaving cream can - Edge Gel. It happens to be the right height. I fill the reservoir, place the cap against it and the weight of the water keeps everything in place. Problem solved. The hinges are plastic so over time, they get work by movement. I've had mine for about 4 or 5 years a least. The last two I've been sticking the cap on the back. Yes - it's a hack but it works. And doesn't cost a thing.
1396025
Yes, i had the same issue. don not open the shut off valve to full. Adjust it by opening it from quarter to half, again depend on your water pressure. I was fine by opening it a little less then quarter.
159570
I had trouble with that too. You have to be very careful as the alignment of it very precise. If you don't do it exact you will hit the valve and it will release water. Do this just temporary. Put the whole thing on your kitchen counter top so that you can see it closer. Do this with no water in the tank just to practice. You will see what has to be lined up to keep from hitting the valve to soon. Practice putting the tank in place. This will let you see how precise you have to be to not hit the valve to soon. Now put the unit back on the floor and go thru the motions you just learned. You got to be patient. Hope this will help you. Al
1561290
The out put is just off the axis, so the water ends up coming out cone shaped, I had one in evolv 4 never had an issue, but my pump wasnt huge.
1383512
Most likely you are overfilling the water container. Fill it up to 1/2 inch from the top.
964573
You have to tighten up on it pretty well, or it leaks...I had to use a channel lock pliersto really get a grip...after that...no issues...Maybe after 50 gallons, you might try tightening up a little...see what happens...hope this helps!
949025
None that I know of. The only way is to change the hose. That is what I did.
1304470
I had the same problem with the Kreepy. It will happen with this model too as they are virtually identical in function. In my case I solved the problem by filling a bucket with water (for ballast) and setting it near the edge on the top step to keep the floating hose away. When the pool is used or company is over I take the bucket out. This cleaner does a great job at a third of the cost.
554559
make sure water pressure is OFF you cant release coupling if under high pressure shut water off ...press hanle and let out water...then it will release.. What every one thinks is that this is a auto-shut off connection...its not Hope this helps.. mike