My Roku says I have two videos playing simultaneously on my account and I'm not even signed into my account. It won't let me play a third video.
1121536
Kate, It would be helpful to know which account you are talking about - Amazon? Hulu? Netflix? I'll assume you're using Netflix. When your Roku was first connected to your TV, someone had to enter your password information in order to connect to and use Netflix. I'm guessing someone else did this for you. This information is now stored in the Roku and you are automatically connected to your Netflix account when you turn on the Roku and click on the Netflix icon. Unfortunately, anyone who knows your password can go to the Netflix site on the internet, log on with your information, and watch instant streaming on their own PC, laptop, Roku, or whatever, anywhere at any time. Those "two videos playing simultaneously" on your account means that there are most certainly other people using your Netflix account. I suggest you speak to whoever helped you set up your Roku, or anyone else who has access to your password. If you are paying for the Netflix account, you have the option to contact Netflix and ask them to help you set up a new account with new password info. Perhaps you can even get them to walk you through entering the new information into your Roku, if you need help with that. Good luck, Kate. Sincerely, Kathy
1412064
Sorry but I don't know. In my case I wasn't going to have to send it or exchange it for another one. The RoKu set up has worked great.
1118784
Same issue. Went online to website and setup an account that way. Went back to my roku and hit try again and went right to updating software.
997778
No it will not show both videos at the same time it does not support (pip'en) which is picture in picture. However the yellow video input does support whatever you put into it( va rca) note if the (white)input is connected to the reverse system then it overrides the yellow no matter what's going in. That's the way it's designed
569575
I don't know about 2 Rokus but my husband watches TV in our living room and I sometimes watch on my computer at the same time. Two different shows so I think you should be able to do the same thing with the Rokus. Not for sure tho, maybe someone else with 2 of them can give you a better answer! Have to add, I only use this for Netflix.
1990529
You can't use them at the same time, this is a switcher that will switch 2 devices automatically, It works quite well The other user must have a defective unit mine works great. I use it to switch between an always on device Roku, and my Oppo Blu-Ray player on a single HDMI jack, I have plenty of jacks but use this so that it will auto switch. I would say if that is what you need to do this should work.
646839
My Roku 2 HD will not accept software update...have tried about 20 times. I can no longer access my Amazon Instant Video. Strange that my older Roku XD has updated and runs the new software for Amazon just fine!
2252866
I returned my ROKU 2 and kept the older Roku HD. When I called tech support about use with PlayOn I was told there was a "firmware issue" with Roku 2.... If you pay for Netflix and Hulu Plus, I don't think you'll have a problem with either Roku original or Roku 2, but if you use Playon, the older one is better.
159640
There is a Random choice when you set the Repeat mode on the latest remote -- it will shuffle or repeat whatever videos files that are in the current folder.
1177407
yes you can record 2 shows at one time but then you can't watch live show, but you can watch a recorded one while recording 2
307986
Sorry to split hairs, but the server issues are on Netflix's end. Netflix has had server issues since they upgraded the interface the first week of June (they've since stopped rolling it out to all users). It seems to only happen during prime viewing hours though. If you are having problems with services other than netflix and at odd hours I'd look for another problem, either with the roku box itself, your router, or your ISP. I haven't experienced problems with other services but I don't use Amazon on Demand. There may be a correlation between netflix and amazon as I read netflix migrated to Amazon's servers. Try some of the other channels to determine if it's a problem with anything else (nasa tv? pandora? etc). Netflix's engineers are struggling to find the correct content to display on their main screen without overloading the servers, it changes almost daily. I expect they'll get it resolved soon but it's been a bad couple weeks for them. For more information check rokulab's user forum: http://forums.rokulabs.com/viewforum.php?f=28
298569
There are 2 Roku codes that can be programmed. You are using the wrong one. Program the other one. How do i know? I did the exact same thing. If the Return key (Go back key) works... then that should be the right code.
2023092
Hi there, almost all kind of videos I've been played on it, mp4, avi, mpg, mkv, flv with no problem. I've used dlna to share the videos from mac and pc. I hope this will help.
2247932
Login to your existing netflix account through your Roku 2 and it will recognize it. Works perfect :)
499026
It's the Roku, they did that to me also, spent $35.00 on a remote and it was the Roku. They are a rip off. They do not honor your purchase. I have my Roku in a bag sitting here. Worthless...
1545529
This is happening to me too. At first I thought maybe my cable was acting up and the internet was coming in waves not letting me connect, but I could get on vudu, amazon prime and youtube. Nothing has changed for me either so it seems like it's definitely Nexflix's issue and I hope they fix it asap because I don't like paying for a service I can't use.
1028406
I had this same problem, too. put a couple of movies on there and it was almost painful to try to watch. I don't think this device works very well for videos/movies. :/ I doubt the hardware is good enough to provide a proper, synced playback.