Speaker deck has stopped charging iPhone, solutions? Anyone else have this problem?
872875
I have the same problem. I'm using an iPod touch and the charging quit. It plays fine, but the WiFi quits without the charger running, so my connection to internet radio drops after about 20 minutes or so.
855041
Yes. I had the same problem. Do you know what I did? I returned this piece of crap and get a mophie power bank. They're worth the price, trust me!
1150826
The only thing I can think of is the speakers battery is running low. Could also be a Bluetooth comparability issue if you have an older generation iPod.
2129168
Is it losing connection while in use or after you shut it down and then it will not reconnect? If it has been paired with another device and that device is still active, (example iPad is in use or sleeping but not off) the speaker will attempt to connect to that device and will not connect to another until the previous device is deactivated or it's Bluetooth is shut off. Loss of Bluetooth connection can be caused by multiple devices attempting to connect, weak signal, too great a distance from source etc. I have two of these speakers and have not had a problem with either one. I use them with my iPad, phone, and with a laptop computer using an "old" external Bluetooth adaptor in a USB port. I'll mention battery state of charge too but you likely have charged it to see if a low battery was the problem. If the problem continues I'd contact the manufacturer. http://www.hensonaudio.com/index.php?route=information/contact
2229790
I had this happen to me recently. I found out that the speaker was not properly turned off. I unplugged the speaker held down the power button and the speaker beeped. I held the power button down again to the get the powered off beep and then plugged it back in. The speaker then began to charge.
1358399
Hi Simone, I installed this part to repair my phone's usb/charging port. I do not know if it has any connection with the speaker. Your problem seems to indicate that your speaker is not functioning. Have you checked this out using a plug in headset or a bluetooth earpiece?
2188277
I had the same problem, it worked once then stopped. Paired great with both my husband's iPhone and mine but not the iPad. After many frustrating tries my husband turned off Bluetooth on all of our devices, even removing a few from the list, turned the speakers and Bluetooth off and on (many times) and finally he was successful. Such a frustrating experience. I would love to know what causes this.
2194055
Don't have an iPhone but speaker works well except for the charging port. You must be careful or it will tweak it and it won't charge. In a boat the speaker works well with no problems. Phone can be in the glove box or buy a waterproof case for it if you're concerned about moisture in your phone
152823
Try fully charging the speaker first.If that does'nt work,get in touch with the seller you bought the speaker from.
2222849
suggest trying a different cable first. also try charging something else with a different connection like mini usb to rule out it being only a Apple product charging issue.
999069
I have had mine for over a year now. I use it daily and every now and again I have this problem.Usually shutting off the speaker, restarting it, then reestablishing the bluetooth connection works. Sometimes shutting off and restarting the music source works. A couple of times the speaker appeared to be paired to my device when it was actually paired with another device in the house and not the one I thought. Turning off or disconnecting the unwanted device and then reconnecting the bluetooth to the device you are using works. Lastly, there have been times when I couldn't resolve the issue in the moment, so I just turned it off and waited awhile and whatever was wrong seems to resolve itself. I have had mine for over a year now. I use it daily and every now and again I have this problem.Usually shutting off the speaker, restarting it, then reestablishing the bluetooth connection works. Sometimes shutting off and restarting the music source works. A couple of times the speaker appeared to be paired to my device when it was actually paired with another device in the house and not the one I thought. Turning off or disconnecting the unwanted device and then reconnecting the bluetooth to the device you are using works. Lastly, there have been times when I... » Read More I have had mine for over a year now. I use it daily and every now and again I have this problem.Usually shutting off the speaker, restarting it, then reestablishing the bluetooth connection works. Sometimes shutting off and restarting the music source works. A couple of times the speaker appeared to be paired to my device when it was actually paired with another device in the house and not the one I thought. Turning off or disconnecting the unwanted device and then reconnecting the bluetooth to the device you are using works. Lastly, there have been times when I couldn't resolve the issue in the moment, so I just turned it off and waited awhile and whatever was wrong seems to resolve itself. « Show Less
443563
Is it charged all the way? Are you moving the speaker too far from your other device (don't know if it would make it turn off, but just a thought)? Other than that, I really don't know. If none of those options work, try contacting the seller. They do give good customer service.
602959
I have had the same problem. LuguLake seems to have very good customer service and they have offered a refund if I ship my speaker back to them. But I've decided to keep it as an iPad stand even though the speaker does not work. Apparently the device is not fully compatible with apple products.
479606
Same problem. I ended up getting this docking station that plugs into the Bose speaker and then the ting worked.SCOSCHE IFWAHBK Home Dock pass PORT Charging Adapter for iPhone and iPod - Frustration-Free Packaging - Black Roll over image to zoom in SCOSCHE IFWAHBK Charging Adapter for Smartphones - Frustration-Free Packaging - Black by Scosche
586632
If you have an Iphone or Ipod Touch the usb that comes with the speaker can be plugged into Apple wall charger. If you don't have an Apple device, the charger is available for $19.99 at most places. This is how I charge my speaker, it works great
1441428
The best thing I can think of is to 'delete' the speaker as a device from whatever you were synching it to, then have it 'discover' the speaker again. I seem to remember having to try that when I had been synching it to my iPhone, then switched over to almost exclusively using it with my Macbook.
1002720
No, but this one will: http://www.amazon.com/Philips-DS3205-Charging-Speaker-Lightning/dp/B00B7D4CS0/ref=sr_1_7?ie=UTF8&qid=1389288349&sr=8-7&keywords=iphone+speaker+dock