Ive only had this for a couple of weeks and for some reason today it will not turn on at all?! whyy?
1121876
I don't know what's going on with your wand, but I've had mine for a month and use it maybe two times a week for about 10 minutes, and the last two times I used it, it rattles loudly like there are loose parts.
1121877
The Magic Wand comes with a 1 year warranty on their massager. Please contact the manufacturer for assistance.
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
96836
Sorry mines never worked. I threw it away a couple of weeks after it arrived.
1625643
Hi - I also purchased this tablet for my granddaughter for Christmas....2 weeks later it won't turn on. I have written to the seller and they have graciously provided me info to return it for an exchange. It worked wonderfully for the 2 weeks so I am hoping a replacement will resolve the problem. Hope this helps.
2163261
I sent back already but I plugged it to a standard outlet and it worked fine for the first two weeks then it stopped turning on all of the sudden
1197268
Interesting, actually mine did not turn on either, however, I just assumed mine was to replace the battery. Which I have not done yet. I have had mine for 6 months or so. Did you change the battery?
1422009
Same Here Patricia. We just got ours last week and we let it sit for hours then turned it on and nothing!! It won't get cold, won't turn on and if it does have a light...it's not working either. I'm sending it back. Good luck with yours.
2240522
Did you turn it on using the nob in the from first. Try that first. If not, check your outlet and try plug to another outlet. And if thats not the case you have to send it back for a new one. I hope thats kind of helpful.
2266672
I'd say you got a dud. I LOVE mine. I think you'll find a bad one in most electronics. Hopefully you can exchange it.
1779654
You need to press and hold for a few seconds the 1st buton on the left side to turn it on (same thing to turn it off). If it doesn't work then it might be dead. You should be able to get a quick refund
1210031
So far mine is working fine. You have already adressed two likely causes. Only other thing I could suggest is to bypass the battery and try using it in direct 12v input mode. That will at least tell you whether or not it's a battery problem.
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.
399274
it won`t work also.... I pressed the turn on button but nothing happens... no light no sound... Please help!!
2119055
I wish I could help you out, but mine doesn't work either. I thought maybe mine was just a lemon since almost all the other reviews were fine. If I figure anything out with mine I will message you to let you know =) Sorry yours isn't working either =(
2024911
Mine has the same. E R. It won't turn on if I unplug and replug. Had it 2 yrs maybe. Will call manufacturer.
768830
Sorry you are having trouble with yours, I've had mine for a while already and have not had any problems I would try unplugging it and wait 30 seconds and plug back in and try it again. Or return for replacement or refund.
956589
Yes, I'm having the same problem. It worked good for about a week, then it just stopped working.