The set I bought for a gift rusted during normal use. How do you make a claim under the lifetime warranty
1133321
Have only used these knives for a month but totally happy with them so far.
1226073
Mine started to rust after only a few months, and now 8 months later are heavily rusted. Schlage refuses to warranty them since they are not warrantied against rust in "corrosive environments" like outside.
306362
Warranty or not, my 1st set lasted 9 Years. I only replaced them because the metal started rusting but the silicone was still fine. I would clean the blades every few months with white vinegar. http://www.silblade.com/Warranty_ep_45.html
865635
Yes they have a lifetime warranty but that doesn't include shipping the defective item to them but they pay to ship the new replacement to you. This set is so inexpensive most people probably upgrade after a couple years anyway.
2075249
We had the same problem ours lasted one year and they all rusted out not sure how much to replace I threw them in the trash. Cheap!!!!
230264
I've called them regarding their warranty. It is lifetime but it is also limited. For example, if it came in contact with water that would void the warranty. (I got mine sticky and washed it in the kitchen sink. After that my scale did not work but it also wasn't covered by the warranty.) Call them, they'll put in the id number from the bottom and tell you what is covered. The people I spoke to were very nice about it.
1596636
I bought this set as a gift. She's had no complaints about them and has used them frequently. You may just need to contact Amazon for a replacement or refund.
754504
I gave it as a gift. Will have to ask, but I think it was a lifetime warranty.
2055101
Hey Raellen, it does say that it has a lifetime mechanism warranty, Now that is rather ambiguous, but it is a good company and I have never had any problems with my set.
160929
There is no such thing as a lifetime warranty. I bought a Ducane and Pro Chef previously that had supposed lifetime warranties. Those grills are in the trash replaced by this Broil Mate because the companies went bankrupt. I will say that this grill has been one of our best and very high quality so far. It comes to temp quickly and cooks evenly. We cook almost daily on it and it is holding up very well. As with anything maintenance is the key.
2273312
Limited Warranty. The stainless steel springs are guaranteed for one year not to rust, corrode or deform under normal use. Must return complete unit and proof of purchase to place of purchase.
74768
Clean it well and then store with a slight film of oil to prevent the rust. Should be just fine, this is common. bone appetit
1291450
yes i bought mine from amazon and it's under 2 years warranty. just fill out the paper work form their website and send your item in and they will send you a brand new set
44890
Haven't used warranty or looked into coverage. The info might be on Lifetime web site. Have called the company to get missing part.
335960
I think you can just contact the company, and they'll send you a new set. But I am unsure.
2056232
Lifetime warranty. If you have any issue, email Tekton and they will take care of you.
1531149
They have a lifetime warranty. The paperwork will be in your package. I have some over 15 years old and are perfect.