Why isn't it working?! I plug it in and it fails to download software!!!
1145006
Your computer must find the software. It doesn't come with any. Your computer should automatically find the driver on the web. Hope this helps...
1145007
I have not successfully installed this model. I have searched everywhere for the correct drivers. Win-7 does not recognize this camera on any machine I have tried to install it on.
1415776
I plugged it up and it worked instantly. Try using a different Slot, look to see if there are any updates. Or restart your computer with the device still plugged in.
839135
Nevermind, I got it! The manufacturer is "Pro Ebiz LLC". You have to download their Windows Update from there apparently.. But that didn't really help. I just had to select to "manually install the driver", then point the install to C:\. You will get a security warning about installing the driver, but go ahead and do it. The device works great!!! Thanks a lot!
1016685
The problem I am now having is I cannot download the Soft ware into my PC. Why?
1531072
So long as you are able to load the software, it seems it should work. Why do you fear it would not?
230617
Why ask me? I haven't been able to get mine to work since it arrived! It's a waste of money!!!
1432896
I did not download any software. I just put the usb connection into my computer, then the coby. I downloaded music I had put into my computer. No software needed.
1952233
I didn't need any software...my computer automatically detected it.Plug n play. Sorry if this doesn't help. :(
1295217
I can't get mine to work also. I tried install the software and just get errors. I can't find any support help either! Plus upset that cam in back is not working.
2000638
I got it working by not running their software after attaching the device but opening the software. Not sure why this works but no problems when this is done.
1917393
It's supposed to link up to the website which no longer exists or has moved. It's supposed to be plug and play. The company has no contact number and Amazon won't protect customers on this because it's a "Manufacturer issue". Me? I have 10 of these things laying around and we spent about $1000. No recourse what so ever. You are buying a paper-weight! If you by some miracle get yours to work, please email me.
814464
Try my problem.....no software was shipped with mine. Now I have to figure out how to get it shipped to me.
1792333
I don't know. Could never get software to open. I purchased software but it only had trial version key to open. Contacted support and was given another key code that when plugged in said I needed to purchase a license to run the software. Did you get yours to work or are you looking to buy? If you haven't bought it yet I would say don't.
2101854
The same was for me. I tried to re-install it and it worked. But even this helps do not be happy:) - it worked only about 40 hours for me
1132103
Try uninstalling the software. Rebooting the computer and reinstalling the software. That should work. LMK. Make sure the unit is unplugged until the software is removed and reinstalled.
1822130
I would go down to the library or borrow a friends internet connection and download a few drivers from this companies website ( the newest driver and a previous driver just in case that one isn't recognized). i had problems with drivers sometimes, switch USB ports and also cold boot your computer. the computer should find the software from windows on bootup if your computer and software aren't too old.
1415098
Plug it up to your computer after uou download the software. It is super easy!!