I can't get then to work. Is there a secret?
1120438
You may have to put some of the tens gel on your feet and raise the intensity higher then you might otherwise use with just pads. If you have thick skin or callouses you may have a hard time getting conductivity.
1120439
I had to plug them in the B plug and stand up to feel the effect... but it worked. Weird feeling...
1120440
I contacted IQ Massager because I can't feel anything when I plug in the slippers or the pads. They sent me another remote and wires, and I charged the remote's battery, but I still do not feel anything at all, even standing up on the slippers. Nothing at all, very disappointing, don't waste your money buying these.
1120441
I have a pair myself, the more electric pads - the more "+" you need from your device since it is spread out more, and make sure your device has a new or recent charge on the batteries.
1120442
do you have the t.e.n.s. machine that you plug it into? if so is that machine working? make sure the machine snaps all the way on to the slipper and keep turning them up until you feel them. also I have found they work best when feet are pressed flat on the floor. hope this helps you.
1120443
Mine work fine. However to get full benefits from them I find I need to put pressure or stand up. And use the foot setting on my IQ .
607906
Send it back, and buy something that is more user friendly. My IT department could not get it to work.
1229449
To fix this issue, get a hammer and beat the crap out of it until you feel better. Then, go out and buy a tablet that actually works. I bought 3 and none worked 6 months later. The company does not respond to emails and their phone customer support is non-existent. Worst waste of money I have ever spent. Do yourself a favor and trash it. It's not worth the heartache trying to fix it. Also, the boot manager/menu is non existent. They won't tell you how to access it and no combination of keys work. Good luck!
165667
I'm having the same problem. Unfortunately, I cannot find a solution at this time.
1881141
The reason is I work around the clock so a steady program doesn't work for me. I just want to turn it on when I want it on and turn it off when I don't. I don't want it to come on when I'm not home.
1126524
I couldn't get it to work at all. Their technical support said it would be fine shortly and 12 hours later stillNothing. Had to fight for a refund which came late and reluctantly.
2267058
Press F2 at start-up, I believe. Don't know of any way to get to it from Windows.
1141188
Yes. I just spent an hour w/ BrightHouse tech support, but we got it running. The issue may not have been at this end, however!
180901
Remove the power cable from your computer and try it. If that works then this will too.
1107402
I could not make it work i was going to send it back for a refund but because of my work status i couldnt find the time until it was too late
1758050
I am having the same issue...it does not tell me where to turn until it is too late. very frustrating
665764
Hi Fred I'm having the same problem with my gig.It won't charge. I need help as well.
1019660
I am pretty sure you are out of luck. The company seems to have gone under and at least my version of the software needs the internet to get fully authorized to run.
707131
I have never been able to get it going and/or find the time to call for support AGAIN! Sorry I can't help you...good luck
1197124
it is an absolute pain, and i emphasize PAIN to program, i gave up , i just plug it in at 12 pm and let it go from there, i am not kidding, good luck.
1094718
I could never get that thing to work. If you figure it out maybe you could post the instructions.
2249313
You should try. And if it works, keep quiet, cause technically it's not supposed to work.