Why did some customers receive a different bottle that pictured and with serial/ bare code missing or altered? I really want to purchase but concerned
43219
deceptive. do not purchase. the package that I paid full price for was definitely previously opened / used. the online code was removed from the package.
43220
It looks like Amazon or the Vendor are cutting out the code that is inside the box that allows you to get refills and register your product. It also means the seal on the box was never original and was replaced. Deceptive indeed.
943981
Each bottle is different. You have to check the outside of the box or the bottle.
1303444
As the previous poster wrote, I too received 4 1200ml bottles. You have to be careful if you order from a 3rd party seller. That's where you'll have most of your problems. If the price looks too good to be true (they're charging $15 or $20 when Amazon is charging $50), they're probably going to send you 1 bottle. These 3rd party sellers and Amazon need to synch-up better sometimes. If the product page shows a quantity of 4, you should always receive 4 - regardless of who the seller is. My advice - order from Amazon, not from a 3rd party seller.
1973448
It's highly likely that you're simply seeing an older photo on the web page, for illustration purposes. I'm about to order it without any concern whatsoever. If I'm entirely surprised by out-of-date product reaching my mail box, I know that Amazon will immediately either refund or replace. No problem. It's extremely unlikely that Bob's (or Amazon) changes the photo of the label on line every time a new batch of product comes off the production/packaging line.
1979033
Just saw the pic of the bottles. This is NOT what I received. I received the original bottles.
7803
Mine just arrived. The code that is suppose to be inside the top cover was ripped out of BOTH boxes. BOTH bottles do not look like the one I first purchased from Macy's. It does not smell the same. I hope Amazon or Tuccini will allow me to return them.
37489
There is a code on the bottom of the bottle but I sure can't read it. Like other responder said only the manufacturer will know. You could try their web site?
1384582
s03213101 ser #bar code 3 508441 106321 fragrances production77760ury made in france emb77477a now that was from one of the bottles can you share me what this bunch of numbers tell ya ?i bought a bottle from fragx .com for a tester after that it was 100% stronger than amazons and it came with no arab writing in the box
1415129
The same thing happened to me (you can read my review, if you are interested, as I will not re-type it once again). I mean, if they aren't going to send the exact item in the picture, why don't they change the picture?"Currently unavailable", that's what it should say in this case.
1386635
Its been awhile back when I ordered mine. I do know I received three bottles. I do think that's how it was listed but can't remember for sure.
1253119
The two bottles I bought don't have "+" on the bottle. I hope it is the one you're looking for.
1365790
I was under the same situation. I was able to find it by two ways. First, mine came with an external package which had a big expritation date. Second, I was able to find it again with very small letter, written between the yellow and red bar at top of the recipient but below the lid of the bottle. You should be able to see a serial number plus expiration date. Hope it helps you to find yours.
1290924
Hi Cassy,They must have changed the packaging because it is different from the one I purchased.
1705300
I ordered the bottle pictured but received a different shaped one which was not suitable for my particular need. The perfume that came in the bottle was the fragrance that I had ordered.
1939299
The one that's pictured appears to be the vintage DHI. The vintage should have a silver collar (and my impression was a silver stem as well), however, it appears that some of the vintage formulations have the black stem too. A vintage bottle is likely going to be very expensive and certain, highly desirable batch numbers can exceed an ask price of over $200 on the current market. Having said that, I've never had the pleasure of smelling the vintage version. I own the reformulation myself, which is a black collar and black stem. It's a very nice, powdery vanilla once you get past the heavy iris (lipstick smelling) opening. The one that's pictured appears to be the vintage DHI. The vintage should have a silver collar (and my impression was a silver stem as well), however, it appears that some of the vintage formulations have the black stem too. A vintage bottle is likely going to be very expensive and certain, highly desirable batch numbers can exceed an ask price of over $200 on the current market. Having said that, I've never had the pleasure of smelling the vintage version. I own the reformulation myself, which is a black collar and black stem. It's a very nice, powdery vanilla once you get past... » Read More The one that's pictured appears to be the vintage DHI. The vintage should have a silver collar (and my impression was a silver stem as well), however, it appears that some of the vintage formulations have the black stem too. A vintage bottle is likely going to be very expensive and certain, highly desirable batch numbers can exceed an ask price of over $200 on the current market. Having said that, I've never had the pleasure of smelling the vintage version. I own the reformulation myself, which is a black collar and black stem. It's a very nice, powdery vanilla once you get past the heavy iris (lipstick smelling) opening. « Show Less
444177
That had happened to me before after adding it to my cart, not sure why but I've always gotten the newer bottles!
1976095
I too noticed the change of capsule color. I am sure it is legit. I just wish the manufacturers would put themselves in the consumers mind set and understand it could be cause for concern. Some acknowledgement on the box would be nice.