Bought these a few days ago and I'm hearing hissing in the left ear cup, is this normal for all wireless devices?
1150550
You may be getting feedback from another device. If you have other peripherals plugged into your system, try unplugging them to test the feedback. Other option to test might be to try moving wireless devices away from the transmitter or placing the transmitter box somewhere else to see if this helps.
284689
Sounds like they are defective. You should return them as defective and get a new set.
1755940
Haven't experienced any problems with mine, maybe you've been unlucky with a faulty pair.I am currently waiting for a new pair I've bought.Cheers
2248942
well I have had this headset for several months now and I haven't had any problem with hissing sounds or anything else the sound so far has been really good hope this helps
713806
I would try other headphones in my phone first. If nothing happens it's probably a factory defect. If it does the same thing, it may be your phone.
1873397
Yes but they hiss, but the wired ones or pay extra for the better wireless. I went thru 2 of them. This was for xbox1 but still the same I'm sure.
1865104
They should be okay .... I use them without any music on and I dont hear any hissing noise or even when I listen to music very low
870972
Mine is totally fine. Normally, inside the electronics, the sound processors decode the audio before sending them to the speakers. And these signals are pretty well synchronized. I think the audio track you tested might have louder sound on the right? Worse, you might have to go to a doctor to get your left ear checked.
1548120
I'm hoping that they've gotten this issue fixed with later shipments. My pair as well as my brother-in-law's pair had the left cup fail after the first day of use. SteelSeries had us fill out an RMA and we got replacements within a week and a half. Neither of us has had any issues in the four months that we've had them and in the end I am very happy with this headset. A lot of options for tweaking them to get your ideal sound
331877
Yes, but I prefer to actually plug them I'm. I don't know if it's just mine, but when I use the wireless setting, it doesn't play saline in the right ear and has a horrible static sound. It's not like that all the time, but differently more often than desired. Other than that, it's sound quality (when plugged directly into whatever device) is superb.
1596299
The ones that I bought don't have any hissing sound. The sound is very clear
1438622
I've had mine for well over a year and no QC issues. They will sometimes disconnect if the base is too close to another RF source such as a wireless router. I had mine in the office next to the wifi router and they'd drop out sometimes while not in use (never had any troubles with them in-use). I moved them out to the living room for use with my Xbox One and they've never dropped out.
452348
I have to disagree entirely with this post. I just got these headphones for Xmas, and while sound quality is great with cancellation on and does stop outside noises well, the sound leakage is quite apparent. I wanted them as something to use at the office but I'm not sure I can now. While I don't know how much of an issue it would be on the plane, I'm pretty sure I would be able to hear whatever is playing for someone using them quite easily. I'm torn about returning them now. They sound great and the price is awesome, but the leakage is definitely an issue to think about. If you cannot deal with leakage I would not get these. I have to disagree entirely with this post. I just got these headphones for Xmas, and while sound quality is great with cancellation on and does stop outside noises well, the sound leakage is quite apparent. I wanted them as something to use at the office but I'm not sure I can now. While I don't know how much of an issue it would be on the plane, I'm pretty sure I would be able to hear whatever is playing for someone using them quite easily. I'm torn about returning them now. They sound great and the price is awesome, but the leakage is definitely an issue to think about. If you cannot... » Read More I have to disagree entirely with this post. I just got these headphones for Xmas, and while sound quality is great with cancellation on and does stop outside noises well, the sound leakage is quite apparent. I wanted them as something to use at the office but I'm not sure I can now. While I don't know how much of an issue it would be on the plane, I'm pretty sure I would be able to hear whatever is playing for someone using them quite easily. I'm torn about returning them now. They sound great and the price is awesome, but the leakage is definitely an issue to think about. If you cannot deal with leakage I would not get these. « Show Less
1480980
Thanks for your question. Wireless will not solve this. If it is leaking in from outside the earcups, you should find a headset that fits tighter to your ear and creates a better seal around your ears. If you hear it in the audio of the headset, you should invest in a line conditioner to plug the power cords of your equipment into that should isolate your audio/video equipment from noise in the AC power line that your appliences are creating. This is a fantastic sounding headset. World Wide Stereo is 35 years old and a very proud Sennheiser dealer.
1310734
It's not any worse than any of the other wireless headphones I've had. However, I've mostly had lower end headphones... So far these have been the best headphones I've had, would definitely reccommend them.
37307
Yah you might have a faulty pair. Mines work just fine with the noise cancelling activated.
331190
I think it is broken. Mine works on both sides. BUT this is my second set of these headphones, the first pair broke in exactly the way you are describing - left ear piece stopped working. It must be an issue with this model. I had the old ones for years though before that happened.