How do I clean it? Mine was sealed in the box but had no instructions enclosed.
1151929
Please contact your seller for instructions. Here is the phone to call at 920-347-9122 for Nostalgia Electrics.
1151930
Had same problem. Return it and buy a Yonanas machine you will be much happier.
1504386
I just use soap and water. I was it out right away and make sure it dries completely. I'm sure some kind of cleaning solution would work hopefully...
365158
out of the box soak in warm water, not hot. Wring out well. Then rinse again, ring out. Store in original box rolled like it came or a zip lock baggie if you do not have the plastic box it came in. To cool. soak in very old water, wring out. VOILA
1669509
Sorry, I am still using it and have't had to clean it yet!I hope you would be able to reuse it, Good luck with it!
1888209
I just looked at ours and it appears to be completely sealed. Hope this helps!
386605
Good news I tried something I took mine and rinsed it a few times under warm water then washed the whole thing in warm soapy water now it's nice and clean and good to go, it's all dry now so washing didn't ruin it. I couldn't get the filter out of mine either my friend has one same thing
1060792
Just wipe it off with a moist cloth and its clean. Mine is always in a case so i don't have much issues keeping it clean
1484870
I let mine soak in hot water and then go over it lightly with a wet cloth and rinse, mine comes clean for me.
1807570
So far I just wash it out with soap and water but plan to run vinegar water thru it soon. Haven't had it that long.
1764428
you should have soaked it with water overnight and try cleaning it the next day. Try soaking it again.
1982933
Hi John, Your product should be sealed. If it isn't, please contact Amazon so they can send you a replacement. Mike
818649
Did you clean it every 7 to 10 days with that brush? the instructions are in the booklet. I do not know how old your machine is but they have a very good grantee. Give them a call if you need help and BTW it also comes with a CD what to do. Good luck.
2057766
the only thing i can think of is dirt on censer. if cleaning does not work i cant tell you anything. mine are not dong that. good luck.
1461115
I pulled my manual out and here are the cleaning directions.After using the device 5-6 times or 2-3 days, clean as follows:1. Unplug the power cord from the base of the unit and uncover.2. Pour out any remaining water from the "DRAIN SIDE" of the tank.3. Put 1 Tablespoon of citric acid in the water tank, add just under 100 ml of warm water.4. Leave water for 5 minutes, and then drain the solution from the "DRAIN SIDE" of the tank.5. Wipe with a soft cloth. Avoid Ultrasonic Vibration plate area, which can be gently cleaned with a cotton bud.Never use other acids, enzymes or detergents, as this may risk poisonous gas to be created or cause malfunction. I pulled my manual out and here are the cleaning directions.After using the device 5-6 times or 2-3 days, clean as follows:1. Unplug the power cord from the base of the unit and uncover.2. Pour out any remaining water from the "DRAIN SIDE" of the tank.3. Put 1 Tablespoon of citric acid in the water tank, add just under 100 ml of warm water.4. Leave water for 5 minutes, and then drain the solution from the "DRAIN SIDE" of the tank.5. Wipe with a soft cloth. Avoid Ultrasonic Vibration plate area, which can be gently cleaned with a cotton... » Read More I pulled my manual out and here are the cleaning directions.After using the device 5-6 times or 2-3 days, clean as follows:1. Unplug the power cord from the base of the unit and uncover.2. Pour out any remaining water from the "DRAIN SIDE" of the tank.3. Put 1 Tablespoon of citric acid in the water tank, add just under 100 ml of warm water.4. Leave water for 5 minutes, and then drain the solution from the "DRAIN SIDE" of the tank.5. Wipe with a soft cloth. Avoid Ultrasonic Vibration plate area, which can be gently cleaned with a cotton bud.Never use other acids, enzymes or detergents, as this may risk poisonous gas to be created or cause malfunction. « Show Less
162317
I put mine in the dishwasher to wash it. Otherwise, I would suggesting putting in a mild solution of bleach and see if that works.
1647526
Were you using a little bleach to clean it? If so and the oders remain, then in a cup, try using a little baking soda and viniger, swish it around in it, you can let it soak if needed, then rince it well, if the smells stry in it after that, then my guess is its defective and I'd try sending it back for a replacement.
496640
I am not sure about what to use to clean it with. If the instructions have no mention of how to do this, I would go to the Intex company website and look for the help FAQs, I'm sure you could find an answer or customer service contact info.