I've had my cruz T410 almost a year, and now it won't turn on
1138728
I ran into a similar issue but fixed it by plugging it in and holding down the power button until it turned on. You might try holding it for 15 seconds or so.
1138729
I got this for my son last year. About 4 months ago the battery quit holding a charge. For a time it quit turning on and somehow my husband rebooted it and got it going again (sorry, I don't remember how they did it). It works as long as it's plugged in.
1138730
Sorry to hear that Judy, I received my Cruz used it for five minutes and then sent it back sorry I wish I could be of more help. Very cheap looking and clunky you get what you pay for I guess.
354205
I had that happen after a year or so. I took it apart and gently lifted the springs that hold the battery to reset them to hold it tighter. It worked. AND clean the battery contacts with a pencil eraser.
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
2014338
Mine wont turn on my computer does not even show it as plugged in it's just DEAD!! im pissed it's not that old either.
320858
Mine stopped working too. Worked great for a while, but now it will not turn on even if fully charged. I think the switch is just low quality and breaks easily.
203132
Call Logitech. I had the same problem and even putting a new rechargable battery in did not solve it. Logitech is sending me a new keyboard. They were very helpful and responsive. I had my keyboard for 10 months when this happened.
2197324
Mine did work pretty good for a while, then it became unreliable. Hard to turn on and off!
6141
I've had mine for several years and it works perfectly. You should get it replaced.
647790
Same thing happened to mine after about 8 months. I contacted them (think it was by phone -- I don't recall who or the number -- look at your purchase info. I think the info is in the operating manual that came with it.) I had to find a box and pay for the shipping, but they sent me a replacement late last spring and so far it's working. There is no fuse or reset button. Hope this helps.
2039817
Mine is still fine after almost a full year. I'd suggest you check the installation and if it still doesn't work well contact the manufacturer for a replacement unit.
1684391
I'd just back up in the "Menu Tree" and try again. If that didn't work I'd Power cycle the unit to reboot it and start over. Good luck.
2017
I'd like to help, but mine died indoors after doing well for only a year :-(
1325635
The same thing happened to me. I bought 2 of them and 1 don't turn on . I also replaced the batteries and it still doesn't work. I don't know how to replace it eather because the packaging has been taken out to the trash.
2136348
Had that happen several times too! Each time it was a defective power cord (they are not made for durability..cheap as they can make them!). Call the Velocity Cruz company, tell them the problem, and each time they have shipped me a new power cord. They admit the power cords do not hold up very well. Also Amazon sells a great power cord too as I bought one from them for extra backup. Search Amazon for "Velocity Cruz T410 power cord" and there are several selections. I paid $16. For mine and it is ten times better than the ones you get from Velocity. Good luck!
720769
Chances are it was accidentally turned on. Call the manufacturer, let them know and chances are they will take great care of you. They did me.
1954912
I'm going to try this...letting it die so it will turn off, if it's not off already, then charging it up, and see if I can get it on. If I can't, I'm just going to send it back and either get another one, or I'm going to have the money refunded so I can get something different.
1479614
My battery won't charge and sometimes the speakervmode won't work. What do I do?!?