Heard this product has problems with the velcro coming off. Have they change this product from doing that? If not can you call the company ?
1121245
I haven't had any problems with the velcro coming off. If anything I have a difficult time getting the pads to come off because they stick so well.
1121246
If you leave the wet mop pad on it can over time soften the glue and the Velcro may stop sticking as well. The solution is to take the wet mop head off right after cleaning with it.
1121247
I have not had that problem but only used it two or three times - i would call the company and see what they do for you
1121248
I really have not had any problems with the velcro on mine. I would suggest that you Google the company to help with a contact number...
1345881
If you mean the velcro lets go mine does that sometimes too. I just go down each side pushing it into the velcro really good and it seems to work for me.
997253
I had the same problem after a few years. If you're handy and don't mind putting some effort into it you can scrape off the Velcro (and most if the adhesive )from the metal. Go to Home Depot or other hardware store with a sample of the piece you ripped off and you can find a close enough match that has a sticky backing. Cut it to size and stick it on. Good as new.... Sort of.
631597
mine did that a couple of years ago, but what I did was cut most of the velcro off then I stitched it together so you have to slide your hand in each time. Then I also cut the end off of a sock and pulled that overtop of it so the hard part of the velcro didn't scratch me.
180973
Mine has managed to escape out of it once when I first put it on him, think I may have had it a little loose. But I have also seen it stop him literally in mid air the next time he was spooked. Just depends on how tight you have it on him. The velcro is super strong.
1104725
I've taken ours off a few times and put it back on. Velcro seems to still hold good. Just make sure the new collar width is compatible.
997251
Have not had an issue with mine yet. Velcro does wear, suspect they will replace for free or a nominal charge.
945090
UGH, I do not know what to say but contact Dupont or send it back if it is defective. If you twisted it off when you received it, I don't understand why it wont go back on. sorry. I have only had good results with them, maybe you got a bum.
669771
The Velcro holds nicely and we have not had any problems with it sliding or coming off. My husband put it on our little one's collar before I got a chance to watch him. There are directions that come with the tag (illustrations are black and white), but I do not think that Amazon would mind me sharing a larger/color illustration from the company that makes the tags which may help. --&gt; http://www.luckypet.com/images/instructions.pdf
556933
I have never had a problem. I just make sure they are tight with no play when wrapping the velcro around the posts. I bought mine in 2011 so can't say if there have been any design changes in the interim which may have led to a lower strength velcro.
888362
I use mine multiple times a day every day. My only complaint is that eventually the velcro closure doesn't hold any more. They only have the velcro on one side and it should have the receiving velcro on the other side.
1400649
Same here.. I've had this for about 2 weeks with 3x a week use. The velcro SUCKS! I was debating on sewing some velcro myself but.. I didn't pay 12.99 for a defective armband. I'll be sending this back. I tried contacting the company but couldn't find their contact info (amazon keeps routing me to amazon's return center). So.. I'll be returning.
85609
If you contact the company they will send you some new pieces. Unfortunately my dogs tag came off while I was waiting for the velcro (I couldn't find the correct kind at Michael's). Now I have velcro but no tag.
1343307
I bought them for my son. He said the velcro was beginning to be a problem.
2257901
I did'nt get any velcro with eather of mine. Im not happy with the design of these when my dog shakes his head the light turns off and the latch pops open.
1407438
They sell velcro at Walmart in office supply and arts n craft section....be sure to replace all velcro
782085
I've had mine about a year now, I just simply pull the velcro straps tighter, the upper and the one close to the knee, is most important. Not to tight