Can you please tell me if these need to be kept refrigerated? if so do they ship with ice packs?
1123789
The Udo's Choice probiotics I use DO need to be refigerated. Those that I received through the mail arrived warm, so now I buy them only at stores.
1123790
Yes this should stay refrigerated. Honestly I don't remember if it arrived with dry ice but you certainly should request it!
1752539
Hello Valued Customer, We do not ship any of our product cold-packed or refrigerated. You can be assured the ship time is not long enough to require any kind of temperature-controlled shipping. After much testing, the quality is not compromised during shipping times.
2057055
Since they are not refrigerated in stores I assume they are still okay not to be refrigerated after opened. I don't believe the package says to keep refrigerated.
530054
Yes, they were packed in an insulated container with ice packs. They were cold when they arrived and I could have drank them right away, but decided to start my cleanse the next morning. Be sure to put them into the refrigerator as soon as possible.
433880
my experience tells me they will be fine to ship to you...however after opening any unused product should be refrigerated for future use
194052
Hi Ana,Thank you for contacting with us. We will ship out the product with ice pack if the product need to ship via ice pack. Otherwise we can't ship the product with ice pack.Thank You.
927722
Hello, Unfortunately, we do not offer ice packs within packaging. Shipping time is not long enough to have a significant impact on the quality of the products. We test our products throughout the shelf life to ensure they meet the label claim. We ship our products to Arizona to be tested for potency and purity by independent third party labs. Please be assured the potency is still meeting label claim despite shipment in high temperatures. We hope this information is helpful. If there is anything else we can assist you with, please let us know! -Anna H.
1049738
No you don't need to put ice in it but you can if you really want things to stay cold . There are no ice pack included but I already had some and I use them due to my lunch cooler sits in my work truck and with the Texas heat it helps keep things cold.
2043898
No, they don't require refrigeration but I put them in the fridge. I finished the product so I cannont tell you the expiration date
2144669
Mine came today and there was NO ice pack! So it has been in the 80's during shipment 6-18-14..are these worth taking? The bottle just says: Storage: refrigerate and keep tightly closed. My storage will be refrigerated but what about the storage before me? I will take these and see if these help. But for the price, if they were hurt by the previous lack of care for the probiotics, not a good purchase. And I will not purchase again and never know if they would have been good after all!
914674
My son loves them so much that he budgeted them in the fridge for over a month and they were still awesome. They keep really well as long as you refrigerate. We put them in a zip-lock bag and refrigerated. Good luck!
691046
I refrigerate them in the bag they came in. Take out what you need and let them warm before use. I dip them in clonex solution before use
624817
Yes, they need no refrigeration. The ones I bought last year have a 2017 best buy date.
1569355
i keep it in the refrigerator... pretty sure it needs to be...mine did not ship with ice and i was NOT happy about that I even asked BEFORE if they would they said yes but did not...: (
999469
No they didn't when I got my package, but I believe refrigeration is optional. However I did put mine in the fridge right away.
1031644
Hello John! As with most other supplement companies, we do not ship products with a cold/ice pack. Manufacturers are aware that products are not going to be refrigerated 100% of the time during transit, therefore the amount of organisms exceeds the product label claim to ensure that by the time the product gets to you, it will still contain the amount indicated on the label. We hope this information is helpful! Jessi V.
392630
Correction to our previous answer- we use ice packs in shipping during warm months or shipping to warm climates. In the winter, shipping to cold states, the temperature maintained during shipping is well below room temperature, and an ice pack is not required.