sent my tua to tuausa two months ago for repair for $75. can't get hold of them anyone else had this problem?
1152268
I don't know what to tell you about getting ahold of them, but I am willing to sell you mine. I only used it a couple times and ... well I think my wrinkles are too far along to help even with this awesome device.
1327588
Mine did the same thing. I was told I needed to send it in and the cost to get it fixed was more than I paid for it.
1084893
Call them and send it back they should pay the postage. Talk to customer service.
713920
I replaced mine with the exact same unit so I didn't have to deal with that, sorry. Their toll free number is 800-558-5700, however. Hope that might help. - JK
2082660
I have the same problem with the same responce. I also thought it was crap. $30 I told them I would try to fix it myself. We are going to try a few different things will update with progress.
1247466
I would contact them direct. Their support should be able to help. I wish I had contacted them prior to ordering.
275406
I wish I could after I read this I got out all the information they sent with the unti and guess what no address or phone number. I pray I do not have an issue with it. Nothing about the warrenty either, looks like you will need to got hrough amazon.
1973441
Good luck with that!! I had a Nubis I got thought them. Put me in touch with the company. It cost more to ship it and fix it than I paid for it. I have e-mailed Protec about something else and they did get back with me. Maybe they might help but don't count on it!!
2121786
I have not noticed that. I would give the company a call; they have been very helpful to me in the past on other issues. I call 1-800-330-0712, 4.
1321227
I don't know, and I'm in the same situation. It's been so long that I don't remember if I've ever taken the time to contact Targus. I kept hoping the thing would turn up. (Temote was borrowed by someone else in our organization and returned without receiver).
1692674
Same here. I have no idea about repairs, but wished the new ones were more affordable!
1049689
I ran into the same problem.. they have a customer service line or website if I'm not mistaken.. they can help.
1021503
Mine won't even get that far now. Email is the only way I could contact the seller, and now that its been 45 days since I received it they won't help me. I looked up ZTO Technology online and emailed them for help before I submit a complaint for a faulty product and a short warranty on something like this.
1631486
Contact step 2. They might even replace for nothing. I have found that when you go back to the manufacturer for things like that they sometimes just send it to you or charge you very little.
788951
Contact Promote Systems at 888-437-4304. They can tell you where to send it and how much the repairs are.
2052012
The description here says they have fixed the problem...guaranteed...So Id assume if you buy it and its not fixed, you could contact them and they'd take care of you. If you're unsure, why not give them a call before purchasing
99493
Does anyone have the number they used to call for a replacement? We are having this problem as well.