I read in the reviews that Cisco will only offer tech support for 90 days. What is the warranty period and policies for this device?
1125474
What you read is correct..but the device is very easy to use and there are no moving parts to it. You connect to the USB port and soft wear automatically loads and then it prompts you for connecting to your WIFI..very easy to use and set up
560875
Normally you get like 90 day tech support. I called them after that and I did not have a problem with tech support. I have ad mine for about a year. At first it did drop out and I needed to reboot it, it has been approx. 2 months since this has happen. I did have problems at first with the unit and they exchanged it for another. Right now I am satisfied with the unit. It puts out more power than mu Cisico unit did. I did buy an Amperd WI-FI Extender RTA20. It seems like it is working good now.
782444
Don't matter! Mine went dead only 2 months after purchase. Junked it. No more Cisco-Linksys for me.
1386179
about 20 users maybe 25 not more. Cisco states they do not support more than 20.
1784520
I had the same issue. The Wifi did not work and I had raised the concern as the company advertized that they provide 1 year support. The company did not fix the issue but refunded full amount along with the shipping cost and said need not to return the device.
1629023
These things are flaky. As far as wireless I could get 6-8 reliably. Anything more than that and it tends to lock up and die. I would look at anything but the rv series from Cisco.
1488187
Hi Jim. The warranty is 2 years. The problem with the control circuit board seems to be a result of users plugging the wrong components into the wrong ports on the mount. (Easy enough to do in the dark, but so long as you take care and label your cables accordingly, should be ok)
1609167
It had a 30 day warranty. Stopped "talking" after 14 days, so I returned it for a full refund and purchased a second one. This one is working. There was no mention of a repair process and since I didn't have it more than the automatic return date, I don't know what became of the first one.
1476613
Agreed....This product worked great for a couple years and now doesn't. Called Tech Support and got the big goose egg that my model is discontinued and is no longer supported even though the product is clearly with in the 3 year warranty.
2245229
Tim said a google search ought to reveal the path. I think you are looking for 7.4.1.37 but sourcing it may not be the easiest thing. Cisco is fairly tight with their firmware.
573247
There is no warranty mentioned in manual nor on product box. There is also no manufacturer address or website listed. I would assume that the warranty is the 30 day Amazon return window. I have had mine for one year but only used it a half-dozen times to test Ethernet cables and it still works fine.
990727
I had 90 days. Contact the manufacturer if your purchase is within your warranty period.
2279312
Not sure about warranty. Suggest contacting Honeywell on that. But I am extremely satisfied with this WI-FI device.
1966817
Hi Roopa, yes, this router comes with our standard warranty. You will be covered for 90 days with phone support and a 1 year warranty against manufacturer defects with email support.
974318
I bought a refurbished unit and it had, as I remember, a 90 day warrantee.I've had the unit now for over a year and never had a problem!
1241248
No way to know w/o bringing the device up. Then you can download whatever Cisco has available. I think 1.3.5p is current
1622157
J GilbertI Agree with your assessment of Netgear routers. I had similar bad experiences with two Netgear routers where they both went out within two years of my purchase. In fact the last netgear router just stopped working 10 days after the year warranty expired, and Netgear would not provide any consideration. I am convinced their router products are not built to last. Also their support leaves something to be desired.Kenneth H