I set up my new headset but I can hear people but they cannot hear me. What did I do wrong?
1117171
Do you hear an occasional beeping? When it's on mute, you can hear them but they cannot hear you. But it beeps every 10 seconds or so to indicate that it's muted. If not, check your connections. If nothing else, it's a faulty unit.
1117172
I have had this happen before. A lot of times it needs to be reset, you can call the helpline and they are extremely helpful and will walk you through how to fix this.
1117173
Hi! My head set has a switch right on the headphone on the right ear piece to mute your voice. When that is pressed, you can still hear everything, but your end of the call is muted. You may have pressed that button without realizing it. You have to press it again to unmute it. Hope this helps.
1117174
If I remember correctly, there is a switch on the base that needs to be turned on.
1390108
I use a Plantronic headset. Yours may require adapter Call your Headset maker (not the seller) for adapter info. Then call DLI Customer service to set up.
1314807
You have to use your bluetooth option on whatever device you are using and the bluetooth should "locate" this headset and then you connect -- I think I held down the middle button till it says 'connected" - Hope this helps.
757121
This headset worked *ok* for about 5 days. Then...No one could hear a thing I was saying! I didn't have a problem with My end of hearing. Maybe she might try to push the plug in harder? Personally, I would return it asap
900257
Do you mean the headset or the handset? There is a procedure to initially connect whichever it is. have you tried that? it's in the instruction manual. I can't specifically answer your question.
840662
the microphone dose not working while in the case, the other party cannot hear me
2250985
Though the computer can see the headset as the mic, when I checked how loud the computer was receiving the voice input, it was only seeing it as a whisper, even though I was speaking very loudly.In short, you can set it up, but it will be useless.Sources: Quick test using a Win7 comp and Windows Recording Devices
1614988
What is the issue? Did you charge it and pair it with your phone? Also did you hold down the button on the ear piece to turn it on? I have received the best feedback on this headset that it gives the best sound back. I really like it!
1353355
Please check the phone where you plug in, if there is the sign that shows the headphones, please plug it there and then press the headset button on phone. Hope that it will help you.
1534137
Check switch on the middle of cable. Check options in your operating system. Also don't forget that you have to use both connectors to make mic working. If all of this is OK, I will expect that you have problem with headset.
1205586
the headset comes with noise cancelling feature so people on the other end can't hear background noise. As far as you being able to hear over the background noise I agree with W Roberts. You may want to get a headset that has 2 full speakers.
979990
I Have had my phone for several months now, and various friends and family have also purchased one and use them a lot and we have had no issues. Maybe it is your phone. Try using some ear buds in the phones jack... if they don't work perhaps it is your phone. If they work than maybe you need to have the company replace your headset. Hope that helps.
723972
I'm having the same problem. I contacted the company and they said the headset isn't designed for Windows, and that you may not be able to get it to work even with the correct drivers. Annoying!!
1537469
It's a bit different than other headsets I've paired. Just hold it until it blinks. It may take a bit longer than you would expect.
1040234
I can't get it to recognize my voice even in a quiet environment. I have no experience with it in a noisy environment.
968064
My guess would be a defective adapter plug, the mini to 1/4" converter. If it's not that, then it would likely be a defective unit or a damaged cable. Also make sure you are plugging it into the input, not the headset ;)
1429919
I don't know? I don't connect it to anything that has a microphone. Does your microphone work on your device with a headset plugged in? It would be the same principal.