The caution light keeps coming on and the unit shuts off. What is going on and is there a recall on these
1142295
Mine has been doing that also. I don't know what is going on with it. I don't know of any recalls on these heaters.
1142296
Finally got hold of someone in customer service at Optimus and he said that it sounded like a thermostat regulator and that instead of going off when it reaches the tempature set for it shuts off and needs to be replaced. He said it wasn't a fire hazard. But you have to pay to ship it back to be repaired or replaced and to pay to have it sent back to you. They are located in Anaheim, CA for those interested. Thanks for trying to help.
1142297
I have the same problem with this heater also. It shuts down after just a few minutes on high and doesn't come back on until it cools down and then you have to manually turn in back on at the lower setting. I am not going to try and fix it but I will solve any future problems with this fan by not ever buying another one and I would not recommend this fan to anyone....It is very annoying!
1142298
Bought my optimus abouy 2 months ago .. works great ,never seen a caution light. only guess i can make is maybe its not level or tilted
1142299
I bought one of these heaters in November 2013 and in 4 months was having the same problem with it turning off. It is too much of a hassle to return it. I won't buy another one.
1142300
I have two of this product and I have not experienced any problems since I started using the product December 2012. I regret my inability to help.
1961460
The yellow lights should stay on an increment along the light path until full. If you are stating the light goes out and there are no lights on the unit at that time (even though still plugged in) then that sounds like an issue
2049874
I believe this is not under a recall, but another one started a $75,000 basement fire in my home. I will not be replacing my old unit with any other Gree product. Save yourself the time and your safety by staying away from these dehumidifier units.
1177356
Beverly, you didn't state your model or how old the unit, but one common weak link is the on/off switch may be faulty, the second primary failure mode would be the heater coil/thermostat and would generally be cheaper to buy a new one than try and fix. If you have a handyman around he should be able to check out the on/off switch.
2004496
You would need to reset....there is a power switch to too but timed off for safety
947982
According to the documentation, the unit will remain OFF after a power failure. I believe this is a safety precaution.
169569
There was a recall on this item from the manufacture. It was starting fires.You hade to cut off the cord, to include the safety sticker and pry the serial number off the back of the unit and send it in with a self addressed envelope for a refund. I did all of this and have never heard anything back. No money, no refund, nothing, except a humidifier that causes fires.You might want to call the manufacture and check on the recall.
795624
I had my unit not even a year ago but already won't work the light won't turn on.i already check the owner's manual to see if there's a 1800 nos.I could call but to my dismay...there's none.Calling the attention of Amazon.com.Pls provide us the customer service of the item you are selling.Thanks.
1770428
It may be the lamp, but it sounds more like something else that is causing the TV to overheat. I had to replace a board in my DLP a few years ago when it did that - would have been expensive without insurance. If the light is blinking after the unit turns off, the sequence of blinks is sometimes an indicator of the problem, so check your manual. Good luck - may be cheaper to buy a new TV!
1546389
The product should be covered under warrantee, pursue with either manufacturer or perhaps Amazon. When they stop working it is usually due to overload and perhaps a fuse can solve the problem. I actually gave my 750 away, but other lower wattage units failed and a fuse solved the problem. Last resort is to take Otto an electrical repair shop for analysis and repair. Always check the watt capacities of your attached devices so as not to overload.
2267537
buy a new unit. for the price of these new if you have a few of the LEDS go out you should just buy a new unit. they are not worth messing with. I have 3 lamps go out on mine after a few hours. they sent me a new one.
1201058
Try putting in all new batteries. Normally, when the light starts to go on and off, it means the batteries need to be replaced. If new batteries do not stop the problem, the light is very likely to be defective.
777094
I could be an overheating issue.....when left in the on position for awhile it generates so much heat it turns itself off. I now have one that wont stay on more than 4 seconds on high and around 30 seconds on low..then the overheating sensor shuts if off. It seems once this happens it will always shut off instantly going forward.
2015638
The instruction say if both lights are out-replace the unit. I have noted twice so far one or two lights were out-so I checked the switch- yes it was off. Apparently on high loads of surge it will throw the switch off. Re set. This unit does instill a sense of security and is about the best in the market, I have found. Good luck. Old Timer
810767
You are lucky it was three years mine stopped at less than a year and the electrical part they were on back order for a good long time. I would not recommend purchasing this unit at all. We purchased another brand after we received our money back.
2075057
Mine goes completely off. I can't imagine it is the bulb causing power to stay on, something else must be in play.
217183
I don't know, the unit stopped operating. No light, no fan, circuit breaker is not popped so I am perplexed.