Has anyone ever has problems with the mop stinking. I used it one time and it smells rotten.
1116395
never noticed a bad smell - I was too awestruck by the poor limited absorbency and marginal cleaning benefit....
1603477
Best mop that I have ever had. I love that you don't have to put your hands in the water while mopping. I think you have to buy the whole mop. Then you replace the mop heads as needed. My first smart mop lasted for years. I replaced the mop head twice over several years. When I last needed a replacement head, I was unable to find one at our local stores so I went online to get one. The mop was on sale at a terrific price, so I bought it along with a couple of extra mop heads. Very satisfied. Norma
1040320
Hi again Robin,Can you give any advice on how you used the steamer to clean your tub? I just finally tried mine out last night and it didn't really lift off the soap scum. Maybe it was just too much scum for it to handle?Also, it left residue from what it had picked up on the floor the first time. Any tips?Thanks for your advice!Renee
1017673
I had the same problem. I tried to remove it as they showed in the commercial but I ended up breaking it. :-( Too bad because this really is the best mop I have ever used. Very easy to use.
354190
Your mop came with paperwork, on or in it is the customer service number. Call them describe the issue and they will replace it as fast as possible. You Are protected by a one (1) year warranty against defects.
1995856
YES same thing with me. I thought the steam mop would work good,but left my floors looking like there is a film all over. I've tried to use vintage water and tea water,and floor wax, it still has it,so I think the steam mop ruined my floor. My husband is very upset to.He spent many hours refinishing that floor.I'm still looking for a solution and if I find one I will repost.
1699905
We've been using ours for over a month, and today was the first time. There were 3-4 small pieces of feces that fell through the scoop. I fished them out with the old litter scoop, and problem solved. We've run it roughly 4 times a day for 35 days...140 times with no smell. Once in a blue moon it'll happen, I can live with that. -I just turned on the exhaust fan and closed the door.
475569
I don't use this mop very often. I'm not convinced that it does a really good cleaning job. Two things I do when I use it: distilled water in the reservoir and get the pad very damp before I start the process.
1846899
Mine sprays consistently, constantly. I love my Bona mop. In fact, I have two, one for upstairs and one for downstairs. Maybe you got a clunker. Customer service is awesome from what I hear. The company would want to make it right with you.
419021
I gave up trying to find one. I ordered another but it was entirely different handle and a different mop. Too bad they make such a cheap handle when the mop works so well. Good luck in you finding one.
1737255
Hi, I am not impressed with this mop or any Haan mop. If you call their customer service number you will be told that their mops do not clean floors they only sanitize. I want a mop that cleans my floors.
1500
Our housekeeper uses the mop I purchased to clean several properties. She had another DynaMop that she had used for several years, until it was stolen. She has never had any problems with the DynaMop. She says it is the best mop she has ever used.
2054033
Yes, I have done that and it works just fine. I did wash it with a couple of bath mats. Actually, when you give the mop the final rinse and spin in the bucket, it will be clean enough to use again.
530320
I know when I first start it up it does a clicking noise, but after that it seems to stop. I really don't notice the clicking after the first time, or I never think anything of it because that's How the steam is put into the mop head. Hope this helps you.
1846900
Mine works some of the time! I just use a spray bottle of bona and spray in front of the mop
1603475
Best mop that I have ever had. I love that you don't have to put your hands in the water while mopping. I think you have to buy the whole mop. Then you replace the mop heads as needed. My first smart mop lasted for years. I replaced the mop head twice over several years. When I last needed a replacement head, I was unable to find one at our local stores so I went online to get one. The mop was on sale at a terrific price, so I bought it along with a couple of extra mop heads. Very satisfied.Norma
273586
Wish I could help but my H2O mop quit working and I called the company and they said my model is discontinued (after 2 yrs.) I would not buy another one from them! They should stand behind their product or get out of the business. I called around and found that repair co. do not want to even look at it. Therefore I am out of luck !