It is not syncing at all. I may have accidently synced it wrong. Is there a factory reset to start all over again?
1149906
Try taking the batteries out for an hour from both units. Re-sync. Good luck.
1149907
I would suggest Just resync it again. You May take the battery out for about 10 minutes and try again. I hope this helps. You May Also try to get in touch with there support Team.
989161
I have had yo reset it to factory settings I think there are apps that can allow you to do such a thing.
1191989
No. There is a connector box you have to have as well and I'm not sure what it is. I bought this thinking it would just sync up and it doesn't without this box.
1401122
There is A reset button on the back. You will need a paperclip or other small pin. Give that a try. Should reset to factory standard.
1496949
I have not had that problem so don't know how to help you re-sync it. I couldn't find a phone number either but you may try going to their website at www.aetertek.com. There is a Support section, FAQ's and also a Contact Us link to send them your question. Hope this helps. Good luck!
1563251
Have you tried re-syncing it? When I initially bought it, I had some trouble with it not responding. That seemed to "fix" the problem.
1415482
If you go into calendar and then settings within calendar, it should give you options for syncing. Make sure nothing is selected. That should allow you to use it as is
1831203
The app does not currently work with syncing at all, on any phone. If you had a 33-pin to lightening adapter, the phone would plug in to the base (but not on top exactly as in photo), and it should work as a dock (play songs, run the parts of the app that do work). I plug mine in using the headphone jack, and use the sleep cycle app. Hopefully, they will update the app, and it may work fully in the future.
138499
There is a tiny hole in the back of the battery pack. Poke something into it and it will press the red button. Sync as u normally would.
1983824
Not sure jay look around on the internet and see if others have any issues or no problems with your phone syncing up with it
503249
Sorry that is happpening. Yet to happen to me. Might try to re-pair to computer, and also try it with another device to confirm that it is not the computer. Hope this helps
1582275
Mine won't synchronize but for 4 seconds. It has never worked. I got nothing from amazon or the seller.Still no answer from anyone. Good luck.
65164
Mine doesn't sync with my phone for the time at all....seems like it should. Yes you can set it. Its just not very obvious how. I had to look it up on-line. The instructions it came with are very vague. But once you get it set up and figured out...its good.
621233
You need to reset the Bluetooth. Turn off the speaker and go into you iPad settings/bluetooth/locate devices then turn speaker on to sync
1233774
It wont stay synced...I loose connection at least once every 3-5 minutes and I am extremely close to the computer. I have an Mac so not sure if that is the issue or not...cant find any help online.
1450833
Have you tried deleting all app data? Can also remove and re install the app or if that doesn't work a factory reset will.
39650
factory reset and then download latest firmware.. i had intermittent connection issues and firmware wouldn't update, until i did a factory reset, now a successful firmware update.