One of my handset won't work ... it doesn't show a display at all and I just hear a ticking sound any idea that the problem is?
1141920
Sounds like it may need to have the rechargeable battery replaced. All 3 of my handsets started acting the same a couple of months ago and that was the solution.
1141921
Hmmmm...ticking sound? any enemies stopped over lately? Actually, switch the battery from one of your other phones to to this one to see if this phone starts to work. If it fixes the problem, then your batteries are dying out and should be replaced. Otherwise, some liquid got into the phone and fried the circuits.
1731246
Order another handset ... I had the same problem with one phone. Did everything except take it apart.
1513022
I have had a lot if issues with ours and it is less than a year old. They have traded us parts to replace things. I am sure if you go through their website they will allow you to buy a new handset. I will say their customer service is horrible if you try call, it is better if you go through their website. Good luck.
890576
i unknowingly busted mine during repair. wouldn't display anything after so i had to get a new phone. was an expensive mistake....
1981871
If the base station phone is working, then I'd suggest unplugging the base station and putting it in another phone jack in the house. The only time I've gotten that display was when my FIOS line was accidentally cut. It just sounds like the base station isn't communicating with the handsets. I have two different cordless base stations in my house, and haven't had a problem, but that doesn't mean it couldn't happen.
1262160
Your display should have a blue background and should be super easy to read. Perhaps try replacing the battery and if that doesn't work, I'd request an exchange.
1097893
I don't know the actual reason of your problem but I can share the little issue I had and hope it helps. Initially few time I was able to hear the other end but they won't be able to hear me. I started dialling with the speaker on and then changed to handset as required.
1561348
Hello, It appears that one of the three handsets is faulty. You need to do some simple tests to eliminate the bad one. First unplug the two remote bases and remove the handset battery. Now with just the base station and one powered handset, dial your home number with your mobile. Have someone else pickup and see if you can communicate. Then remove that battery if it worked and try the next handset, 'one at a time' until you find the bad handset. If none of them work correctly, then the problem is with the main base station unfortunately. The remote bases are charger only bases as you know. I do not see a pinhole opening on the main base to insert a small pin to do a factory reset. The only thing to try is to unplug the power and landline phone cable and wait five minutes or so. If that won't correct the problem, at least you'll have determined the culprit. On a positive if one or the other is bad, you can get the single item at Walmart or maybe even here. You also could call vTech customer sales/support chances are they would replace the faulty component free of charge. They have been an excellent manufacturer to deal with! Their contact number is on their website, best of luck solving your problem!
1037074
Do a factory reset, if it doesn't solve it, it could be some anomaly, so send it to warranty.
2252416
No unfortunately. This is very common. What most likely happened is that your LCD/Digitizer is broken/cracked. You will be able to receive calls, notice the notification light on the top left area, and the menu and back buttons lights up on the bottom.
1241014
Hello! If the phone doesnt work properly just send it back where you purchase..and email the store where it from the cellphone that you want a different one or replacement.
1073301
I think it does not enter a number on all handsets. Reason is probably because different users may want to enter different numbers. Now: Sound on the one handset I have fades to near inaudible no matter where I have the handset. I'm going to call to ask for a replacement. Sorry I bought this item, but CR said it was good. Maybe this is just one defective set.
507374
I just bought these phones. Now I know why it chimes. I have another issue. I plug the phones and they work fine. Then for some reason when I receive a call you can't answer it. You push the "talk" button and it won't answer. If you take the battery out of the phone and put it back it works but only for a short time. It then goes right back to the same behavior. Looks like I should have read the reviews before buying.
1205409
You didn't mention if you had registered the handset. It needs to be registered with the base unit before operating. The manual shows the process. If that doesn't work you may need to call vtech support for assistance.
233885
Sounds like you need a new battery or charge the one that's in your phone. Is the battery strength indicator at the top of the display empty of red lines? If so, the battery needs charging.
591995
Try new batteries. As the phone gets older it does happen. I have 2 of these phones and both have broken letters I still love the phones.
886086
I have the same problem. I purchased 4 extra handsets and NONE of them worked. Not sure why they are recommended with the CS6124.....