Where can I get a replacement headphone cable? All the ones sold in stores such as radio shack are too thick to fit in the hole of the headphones. Thanks!
1153931
I too searched for a cable replacement until I saw the post about calling the company for a replacement. The retractable one mentioned here does fit however mine would hang and not retract well. It was also too short for me. I found this one- Kensington Car Audio AUX Cable for iPhone/iPod, including iPhone 4S- and it fits perfectly and the cord is much more durable than the other. Just another option to consider. Amazon link: Kensington Car Audio AUX Cable for iPhone/iPod, including iPhone 4S
1153932
hey there! ya, i was about to write a follow up. i got an insanely nice woman on the phone at AT support (found the # on the website) and she sent me a replacement cable for free. kind of amazing really. i would expect to pay at least the shipping if it hapens again. it kind of feels like i got another Xmas present because i wouldve had to buy a new set of headphones if i hadnt found a replacement cable. AT has won itself a loyal customer.
24993
Wow now that is some customer support. I followed the advice posted and called (330-686-2600), got transferred to the parts department; about a minute later the guy's got my address and sending me off another headphone cable with requesting money or questions, that's the best customer support service I've ever had... ever!
1153933
Send an email to parts@atus.com - which is a support email for AT. They sent me a free replacement cable.
1153934
I had the same experience. You're not kidding - fantastic customer service.
1153935
Wish I knew. I just found your post because I'm looking for the same thing. I probably have a dozen 1/8" mini plug cords at home and not a single one is skinny enough to fit into the headphones' housing.
1153936
The only cable I've found that works (and also fits nicely in the case AND comes with a complete lifetime warranty -- a nice bonus, because we all know cables go to pot after extended use) is the Belkin retractable 1/8" cable. I LOVE mine, and it fits just fine in these headphones.Belkin Retractable Auxiliary Cable for iPod and iPhone
1110671
good question, wish I knew the answer, since I have so much trouble with ear buds from any company (it must be my ears) I haven't used any of mine long enough to worry about replacements. Stuck with the headphones. Possibly they fall out because they do not fit properly? I know that varying sizes are provided - as with all of these earbud versions - but I have the same problem with all of them, probably one ear canal is just slightly larger than the other, as is true about our feet, etc. If the company has its own website try checking there to see if they have any options for replacements. Good luck! good question, wish I knew the answer, since I have so much trouble with ear buds from any company (it must be my ears) I haven't used any of mine long enough to worry about replacements. Stuck with the headphones. Possibly they fall out because they do not fit properly? I know that varying sizes are provided - as with all of these earbud versions - but I have the same problem with all of them, probably one ear canal is just slightly larger than the other, as is true about our feet, etc. If the company has its own website try checking there to see if they have any options for replacements.... » Read More good question, wish I knew the answer, since I have so much trouble with ear buds from any company (it must be my ears) I haven't used any of mine long enough to worry about replacements. Stuck with the headphones. Possibly they fall out because they do not fit properly? I know that varying sizes are provided - as with all of these earbud versions - but I have the same problem with all of them, probably one ear canal is just slightly larger than the other, as is true about our feet, etc. If the company has its own website try checking there to see if they have any options for replacements. Good luck! « Show Less
1692995
I'm not entirely sure what it's for, Dale. I received both my wife and my headphones in two separate orders. Neither of our orders contained any extra cords. The only things included in our packages were a small ziplock baggy with extra earpieces of varying sizes and the actual headphones themselves.Do they work with your phone? Have you tried plugging it in?One of the other replies was mentioning it was a visual notification for receiving a call. Try plugging it in and having someone call.
1342454
They give to cable with the headphone and yes you could get a replacement cable to
2237739
The replacement cable I received was from the company I purchased from, Accessorise Your Life (via Amazon). Their email address is accessoryquestions@gmail.com. If you didn't buy from them they may be able to point you in the right direction. I couldn't find any information on the company or replacement parts available for purchase (I'm still having problems with one of the speakers not working).
361611
Hey I was stuck in your boat as well. Today, I bought the Auvio 1/8" 3ft stereo cable from Radio Shack for $16.50 after taxes. The cable works perfectly with my Studios. The cable also feels more durable and looks nice.
1526937
I don't believe you can replace them. They appear to be built in to the headphone. The only way possible to do so would be to completely take apart the headphone
1493268
Looking for one myself. I bought a beats replacement cable and it didn't work right.
704868
I have their earbuds and they broke after around a year (heavy use). I emailed them and they sent me a brand new one. It was a newer version and was more expensive than the original ones I had. Probably the best customer service ever.
979604
Hi. Jesus. Those headphones seem to have a narrow band as seen on the web. The replacement cushion fits on my headphones snuggly which was good. For the price I would go for it! If needed then some foam could be put under the cushion. The snaps should face away from your head.
1493266
You don't have to purchase the same cable that came with the headphone. I purchased a separate cable from v-moda which is excellent quality. Amazon has many flat 3.5mm cables for sale. search for "flat audio cable"
988371
I am currently using this with no problem whatsoever, http://www.ebay.com.au/itm/Replacement-Audio-Cable-for-Beats-by-Dr-Dre-Beats-Headphones-Aux-3-5mm-Jack-/271412765136?pt=AU_Electronics_Portable_Audio_Accessories&ha;sh=item3f317621d0.
2081681
Go to the sennheiser web site and look for replacement parts. I think they supply the the parts your seeking with the mess covers for the earbuds.
1907115
Same thing happened with ours, and the plastic started to crack and fall apart. We do not know of any replacements and ordered new headphones.
1072187
try searching amazon for ( audiotechnica ath cable ) their are many to choose from.
652936
I wanted to get a new one and they no longer make that headphone. Ask your local Best Buy. Sorry
1360558
I would contact NoiseHush at www.noisehush.com. to submit a warranty claim or inquire about obtaining another cable.