How do you know the UV lamp is on? I tilted open the back cover and filter while it was running and the UV lamp is not lit? UV lamps are blue?
1138555
I would take out the filters from behind the UV lamp and then put the back on the unit. When you turn on the unit the UV violet color should show through the back fins of the case. If not then your UV light could be not working.
1138556
There is a little door on the side of the unit that opens up. You will see the light from the UV bulb shining through if it is on. (Read your manual!)
1138557
If you take the back cover off and pull the filter. Then turn the UV light on and off with the remote while looking in the cavity you will see the light go on and off. If you don't then the bulb is not working.
2137229
After using mine for about a month I also noticed the same thing and had this same question. It was like that right out of the box. After researching the manufacturers website about this product it became clear that the red light means a burnt out UV bulb. The bulb cost as much as the whole filter and was not available so I trashed the whole filter. This is clearly not a quality product. Check www.aa-aquarium.com and see what you can find out.
1713241
As others have mentioned, the UV light should not be used inline with the filter (to high a flow rate), but should be set up independently. It needs to be set up with a separate low flow pump. (These are not very expensive.) I had trouble with my water turning brown due to an algae. The UV light cleared it up nicely.
1578704
Hi Andriw, the UV lamp seems to go off and on at its own interval. There is no way to control it yourself -- it will be on sometimes, and off others. However, you could take the bulb out if you don't want the lamp on.
1390615
Place the brush in without the brush cover, close the door and press the green button. You should see the ultraviolet light go on. If the area that you're in is bright it's difficult to see. Test it at night - if you don't see the DIM ultraviolet light throuth the door then definitely return it! Good luck!
2149206
This kit does not come with the UV lamp. You will need to purchase that separately.
598824
Make sure you write the UV bulb numbers down they are located on the top of the filter the UV bulbs usually on last one season. .
2225907
You CANNOT see the UV light. When the UV light is engaged, there is a bright blue indicator light. However, this is not the UV light. The blue indicator light will not damage your eyes or skin. The actual UV lightbulb is mostly protected from exposure inside the filter's housing. I believe the warning in the instructions refers to viewing the light when the purifier is disassembled.
462609
I can't always see the steam and it runs blowing air if no steam so that may be what you're seeing. You should see the indicator lights on the front while power is on. While running I can't see the glow of the UV light. So if the reservoir empties, its working. I hope that helps you!
1770435
Dave, ours did the same thing. We figured it was the lamp going out so we purchased a new one and our problems were solved, its such and easy and inexpensive fix to just buy a new lamp. Hope this helps.
212989
I do not know if the lamp is working. I assume it is. It does get quite hot when you are using it. The lamp does have a bluish tinge. I've been trying not to look at the light though because it's supposed to be bad to do so. I wish I could test the lamp on some bacteria/virus on agar cultures. Sorry I couldn't be more help.
2017652
The one I bought in early 2014 via Amazon does indeed have a flow (NOT a pressure) switch for the UV filter -- the lamp only lights when there is enough flow form the faucet to operate the switch. For the fellow who has taste issues with the UV -- you can add another final polishing filter after the UV filter and the taste is fine. 123filter.com said they were mulling changing the order of filters just to address this issue, but that was a few months ago, so don't know current status. 'course if you don't use the UV and you don't have problems it was overkill anyway, as you suggest.
64539
I contacted Pur & they told me that after the light turns red (about 30 days) to watch the water flow from the filter & change filter when it starts to be a small stream. If your light truly IS NOT WORKING then contact Pur via their web site since this seems like a manufacturing problem.
1233789
Yes, it should be illuminated in blue. It sounds like the backlight on your's may be broken.
264769
I would return the lamp you got. I did not have this problem. Make sure u ordered the correct replacement.
1856449
Hi it sounds like your filter is not working before the water gets to uv filter. UV only kills microorganism not actually remove anything from the water
2276081
When the red light goes off on the control unit box, then you replace the bulb. If the red light is on then the UV bulb is fine.