How does the egg vibe turn on? I've tried 3 sets of batteries, in all directions and nothing is turning on.
1139797
You may want to contact the vendor you purchased it from. It could be defective.
1139798
You may have received a defective item. We recommend that you contact the respective seller to assist you with a replacement or refund.
276442
Have to agree with the other respondent... I did not have any problems with the units. As long as the batteries you are using are fresh, it should just start right up. Otherwise, it sounds like the unit is defective.
1814335
It sounds crazy, but try popping the batteries out and back in, then slide the power button off and back on. If that doesn't work, check to make sure the batteries are good. Mine has worked like a charm, but the first pair of batteries were pretty weak and didn't last long. After I switched them out, I've been shooting for months on the same batteries.
1632296
Mine had issues until I put fresh batteries in it. They weren't old, and I didn't think they needed changed but it worked. If that doesn't work, try the reset button.
634949
Double and triple check the battery positions. They can be tricky. Otherwise it should turn on no problem.
279365
I had the same problem with the one I ordered so I opened up the battery case to see if maybe the betteries were bad or missing. They has become badly oxidied in the case and so were obviously very old. I pried the suckers out with a screw driver, threw them away (being careful not to touch them with skin in case they were leaking any fluids), cleaned the inside with a clorox wipe, and popped some new batteries in and it has worked great ever since. Give that a try and I hope this helps!
1907532
Yeah, sorry, I haven't had any issues. Like prior post said, try changing the batteries. If that doesn't work, I would take it back to the store (if you can) or call Einstein. Good luck!
2072669
mine won't even turn on. I don't know if the indicator light is just weak or what but right now its doa. and what do you do when the battery runs out?
868631
We didn't have to do anything special to turn it on. Did you charge the batteries all the way before putting them in? Sometimes a low charge can make electronics a little wonky. Other than that my only suggestion would be turn it off, remove the battery, reinstall it and turn it back on to see if it resets.
210696
I have just recently been using mine- I set it up with food but didn't turn it on for a while to get them used to it. I've only gotten 3 so far, but I also found the red light blinking with nothing inside twice. If it was a small mouse it may not have made contact with more than one plate at a time? Just my guess. I also clean the surface of the plates from the bait crumbs and any dirt between uses. I assume your batteries are still fresh? Good luck.
257592
Mine did not work either. I returned it and ordered batteries from another vendor. They haven't arrived yet. I suggest returning it.
1596892
Make sure batteries are in correctly, then hold down power button. Good luck.
1028952
I would see about contacting the seller and see if they can send you a new one. I had no issue with my nieces. We put the batteries in and it worked great. Sorry yours is having issues. I bet the person you bought it from will give you a new one in exchange of your not working one.
1471719
I just inserted the batteries and they both came on without an issue. Since it's both, and it's unlikely both woud be defective, I'd check the battery insertion sounds like you have them backwards. Or the batteries are dead. Good luck!
2226520
Funny you should ask! I just got through changing the battery myself! You have to squeeze the two oval buttons on the side very hard and make sure the front and back face the right way. If you're very careful you should get one side button on slightly ahead of the other. Don't force it or it will break and you'll have to ducktape it back on!
2125575
There is a switch on the back (near the plug) to turn the battery on/off. If that does not work, then you have a defective unit. I contacted tdk and they sent me another battery for free, but it wasn't the battery so I exchanged the unit at Fry's where I bought it. The second one has worked flawlessly.
140780
I had the same problem with my initial order of this item; therefore I requested an exchanged and once again the item was not functioning. I suppose to light up once the batteries are installed. Unfortunately, I finally requested a full refund. I think it's probably due to their shipping method (soft packaging via USPS) which can damage the interior components.