Is it true that purchasing this collar through Amazon voids the warranty?
1154645
I never saw that, I have no idea. In my experience Amazon has been really good about taking things back. You would have to ask them or the manufacturer. Sorry.
1603128
I used to buy mine at Radio Shack or PetCo. Not very expensive and they last a long time if you don't constantly have it on. My last collar lasted over 15 years!!!
212479
Yes, please email us at legendzone@hotmail.com for an additional collar. Thanks.
556807
I'll jump in on this old thread. First the price will fluctuate between $38 to $52 on Amazon depending who the third party seller is. I actually got one for $38 on a lightning deal. I've purchased four in nearly three years and on my last collar, it was still working ten months later. Again, do the match on Advantage or similar products and you'll find this very cost effective.
1386041
The first collar lasted just over one year and would not charge any more. I was unhappy about that so I called the manufacture and they sent me a new collar (I had to pay for shipping) and said the warranty for the new 1 is 6 months. Unfortunately the collars do not last long. That is probably why they only gave a 6 month warranty on the replacement.
896704
So far, that hasn't happened to ours. Best remote collar we have ever had! Hope you find a way to replace the antenna!
856128
To my knowledge, when I purchased the last one on Amazon, I did not receive a warranty. Not sure though if I purchased from same vendor you are considering making a purchase from. Also, I do not remember whom I ordered it from, only that I did it through Amazon.
2164068
I only know my own experience. The 3 collars I purchased before Tritronics was purchased by German worked great. The two I tried afterwards were both abject failures. I switched manufacturers and am very pleased.
1920872
Not sure. I haven't had any trouble with mine charging. I have had mine for more than a year. You might see if you can get a replacement battery for the collar.
528345
No problem with that but you should know that when they get WET they quit working and Amazon wouldn't stand behind that product. So if you have only had the collar for a short while return it and get a better product.
189439
You can buy another remote at a pet store or online. But I suggest to just get a different one altogether because from my experience I had to replace two collars because it wasn't completely water proof. It may be more expensive but deffinately worth the money
1971118
There is a 1 year manufacturers warranty and 100% satisfaction guarantee. So far mine is working just fine. Haven't found enough info myself on returned items to see how people are treated. Usually if you buy through Amazon, there isn't an issue. Also if you purchase with a credit card you sometimes have an additional automatic warranty. Just some thoughts.
1079290
I would call them. I have seen reviews saying their customer service is good. They will want to help. Our collar is still charging for us. It is almost 8 months old.
384742
I've bought both the black & white ones, but re:the black, it showed a pic of the right collar. I guess take your chances? :)
1639525
No, but after purchasing two other collars before this one, it has been fabulous! Had it for several months and absolutely worth the extra cost of others! You won't be disappointed!
943040
I contacted , Powerfit, directly at their customer service for warranty clarification. They stated Amazon carries the 30 days product return or replacement and their warranty is 90 days starting from the day of purchase. They also clarified that if an accessory breaks, such as the belt or anything else, the entire product must be returned. You cannot purchase anything separately from , Powerfit. I received a broken belt and had to return the entire product so I find , Powerfits, customer service and return policy and warranty very lacking. 90 days is ridiculous at the retail price point. I contacted , Powerfit, directly at their customer service for warranty clarification. They stated Amazon carries the 30 days product return or replacement and their warranty is 90 days starting from the day of purchase. They also clarified that if an accessory breaks, such as the belt or anything else, the entire product must be returned. You cannot purchase anything separately from , Powerfit. I received a broken belt and had to return the entire product so I find , Powerfits, customer service and return policy and warranty very lacking. 90 days is ridiculous at the retail price point.
963725
The Brilliance New York website says under their lifetime warranty section, and this is a direct copy and paste, "WARRANTY DOES NOT APPLY TO ITEMS PURCHASED AT AN UNAUTHORIZED RETAILER OR ON AMAZON AND EBAY. If you purchased your iron from an unauthorized retailer you can purchase an add-on lifetime warranty for $49.95 here." There is a defect in these straighteners, which was brought to my attention by a seller I talked to where I purchased my first one, (When I went back to complain) and all of the straighteners were replaced by another brand. The defect has caused two different straighteners that I purchased to suddenly stop heating up, once after several months, and the other after just a few weeks. I'm very conflicted because when fully functional, it works wonderfully. However, I've ended up being disappointed time and again, so hopefully I'll find a better brand soon.