There were NO screws included nor directions on installation in English. Which screws are to be used?
1147234
It should have come with screws and a back plate. If it did not I would return it.
1147235
Hardware (screws and an allen wrench) are included. There are not written instructions; you need to follow the pictures that coincide with the item you're installing. Granted, it is a bit confusing because the instructions cover a variety of items, but unless you're a novice you should be able to figure out the instructions with little trouble.
1147236
I had screws but the design was super wobbly when I put it together. It's in a pile of junk in the garage. Sad face.
1147237
I don't remember exactly where the screws were in my package, but you need 2 screws to secure the fixture. What you need depends on where you are mounting the piece. Included with my purchase were screws and concrete anchors. I was installing on a stud wall, so used the included screws w/o the anchors, but made sure to anchor in a stud. My guess is the were 2" long #8 screws. Take a look at the mounting hardware, I think you will need pan head screws, but don't remember and am not at home just now. I would not recommend installing using drywall anchors, I just don't think many would support the towel bar and weight of damp towels. As for instructions. I'd think you should be able to find the manual on-line somewhere. I used 2 screws to install. Mount the brass octagon to the wall (it should include a rubber gasket around the outside). Place the round cover on the bar. Slide the bar onto the wall mount and tighten the two hex screws on the bar. Then simply slide the round cover over the wall mount -- it should just be a friction fit due to the gasket around the wall mount.
1147238
Here is the manual that was included with my purchase. Not exactly detailed instructions, kind of assumes you know what you are doing: https://pro.hansgrohe-usa.com/medias/sys_master/celum_assets/16__hrgh0548_pdf.pdf?7
1147239
Came with screw, wall anchors, Allen wrench, easy to figure out drawings for instructions. Important to make sure that the small 'set screws' are properly lined up with the depresions in the brass backplate that are there for the set screw to lock into. And it is important to tighten down the set screws pretty good - (but not too much force!) and give the bar a jiggle to make sure everyhting is snug + secure. Otherwise, loosen up the set screws just a little until the items fall into place before final tightining. I had to do this a few times and it seemed that it made a difference that I tightened the side set screw first, then the top. (the oppisite of what made sense to me!) Came with screw, wall anchors, Allen wrench, easy to figure out drawings for instructions. Important to make sure that the small 'set screws' are properly lined up with the depresions in the brass backplate that are there for the set screw to lock into. And it is important to tighten down the set screws pretty good - (but not too much force!) and give the bar a jiggle to make sure everyhting is snug + secure. Otherwise, loosen up the set screws just a little until the items fall into place before final tightining. I had to do this a few times and it seemed that it made a difference... » Read More Came with screw, wall anchors, Allen wrench, easy to figure out drawings for instructions. Important to make sure that the small 'set screws' are properly lined up with the depresions in the brass backplate that are there for the set screw to lock into. And it is important to tighten down the set screws pretty good - (but not too much force!) and give the bar a jiggle to make sure everyhting is snug + secure. Otherwise, loosen up the set screws just a little until the items fall into place before final tightining. I had to do this a few times and it seemed that it made a difference that I tightened the side set screw first, then the top. (the oppisite of what made sense to me!) « Show Less
1147240
Hi Suz. Just use your instinct... is very heavy so use strong and long screws. Is very easy at the end.
2169324
Sorry we do not include or have installation instructions. We recommend professional help for proper installation.
1207380
There was none. We had to contact the company to send us the screws. Good Luck'
1076688
The product did not come with instructions, you wIll need to find the driver online, and it did not come with screws.
1092857
The seller sent me directions in how to install. Give me an email address I can send you a link.
1168418
No, you need the screws for complete install. I suggest google to find the size you need and get them locally. They must be coming from a different vendor now.
407931
The enclosure screws were not installed. They're in a nylon bag. I can only tighten 3 screws and don't plan to open the enclosure in the future.
627028
That's weird... all you need are the screws to fix the three parts together... that must have been a mistake, hardware should have been included! Contact Amazon and report the mistake! I'm sure they will help you to solve this problem!
1102600
mine had directions in the hardware packet , but you can go online and get them also.....
1613710
Ours came woth instructions. U have 2 ways to do it. Can place it in the border of the window or on the window moldings. Dont use the screws it comes with they are cheap
804438
I am sorry but calling the manufacturer is a better option as I do not know how to describe those screws... I am a regular customer.. Open box screw in and be done.. Sorry..
24596
can't remember, i would go to a hardware store, screws will be application specific.
204792
I had the same problem. I went to homedepot to get different screws. It took 3 trips til I picked up the right size. I probably should have picked up all the possible sizes and just returned the ones I didn't use. I forget the exact size because I installed this about 6-8 months ago. Hope this helps!
1917181
why are there three set screws and how do you sight it in for no manual came with it..
1651702
It does not come with the screws. Should be able to pick them up at local parts house
1002611
The screws that came with it worked perfectly. Make sure they won't come through the inside of the cabinet on yours, but they didn't on mine. It was very easy.
1044293
I did not need a screw----Just plugged it in. There is a place for a screw but none came with it and it stays in place without the screw.