Micro Winder is not working were can iI get it repaired
1153047
I am not sure of this but I think that Kreg tools and Triton are in partnership. So you can check with Kreg and see if they can point you in the right direction.. Also I'm sure you know this but make sure plunge lock is off. Also if it gets to low your crank handle will not reach the fitting that it goes into and just spin around. Hope I didn't insult your intelligence by some of the simple suggestions.
1513458
I'm waiting for my second replacement unit now. They've already acknowledged that this is a design defect and that the project has been redesigned. Contact customer service again, request another replacement and ask for the redesigned unit instead. There's nothing you're doing wrong and I'm not aware of a way to fix this. I took the first one apart and it's just cheaply made with plastic gears and an undersized motor that don't hold up.
438213
Is there anyway you can contact the seller? Maybe he/she will do something for you. If that doesn't work and if you don't have a warranty, then I don't think you can do anything else, except buy a new one. Sorry.
666007
I wish I had an answer for you. It was so cheap I figured if something happens I can just replace it.try looking up the company name online and give them a call.
2277268
Contact the seller Or email me at alseapony@yahoo.com and I will send you file of the one that came with mine. Spare parts may be a issue.
1749608
Most likely the main gear is stripped, you will need to send it back as Spinmaster does not sell individual replacement parts.
327979
Go to master tool repair web site and call them they should be able to help u.
1262337
We had a problem and I spoke to the manufacturer's rep. They will not refund your money or replace the machine but they will allow you to ship it to them so they can look at it and I guess repair it. I was extremely unhappy with the manufacturer.
2078892
I would try and contact them. I had to buy a whole new stem because the adapter was too small to fit a good mya adapter.
1597902
Try contacting the seller "Cavalier Wholesale" they may be able to point you in the right direction?? I know it is a brand name of Mpetstroller but I was not able to find a website for the actual brand. Hope you get the wheel fixed!!
293530
At the present time I do not have a repair kit, check the power supply for bulding capactors, if so replace them that more than likley is your problem.
1619957
I had the same problem and was able to get a replacement. I called the vendor who sold the product (it's on the Amazon invoice), told them what happened, and they ordered a replacement which was sent directly to me.. Great customer service! The wheels shaft break because they don't fit snugly into the slot at the bottom of the leg. The wheel then slips out and breaks when you move the file. After you replace the wheel, try to crimp the slot with a pliers where the wheel is inserted. That may be tough to do. Try inserting flat sided toothpicks into the slot next to the wheel shaft and snap off the ends. This will create a tight fit for the wheel shaft. I had the same problem and was able to get a replacement. I called the vendor who sold the product (it's on the Amazon invoice), told them what happened, and they ordered a replacement which was sent directly to me.. Great customer service! The wheels shaft break because they don't fit snugly into the slot at the bottom of the leg. The wheel then slips out and breaks when you move the file. After you replace the wheel, try to crimp the slot with a pliers where the wheel is inserted. That may be tough to do. Try inserting flat sided toothpicks into the slot next to the wheel shaft and snap... » Read More I had the same problem and was able to get a replacement. I called the vendor who sold the product (it's on the Amazon invoice), told them what happened, and they ordered a replacement which was sent directly to me.. Great customer service! The wheels shaft break because they don't fit snugly into the slot at the bottom of the leg. The wheel then slips out and breaks when you move the file. After you replace the wheel, try to crimp the slot with a pliers where the wheel is inserted. That may be tough to do. Try inserting flat sided toothpicks into the slot next to the wheel shaft and snap off the ends. This will create a tight fit for the wheel shaft. « Show Less
1550005
Hi there I just re packed this machine and returned it to the manufacturer. Iits have had it for less than 3 months and it does not work . The manufacturer says it will repair not replace and I had to pay for the shipping back to Oregon where the repair center is . I do not have any idea how long it will take to fix not did the offer to give me a time frame . My best advice is to NOT but this machine . I know this was not what you asked and I can not respond to that since I just shipped the machine back, but regardless whether it does take Bolivares do not spend you money on this trash .
465281
I called the supplier (Back to Basics) and they sent me a new one for free, but mine was broken when I received the unit but I am sure they will sell you one. They were very positive in their customer support.
308119
I just mailed mine back to manufacturer. They are replacing my motor and hopefully cleaning it. I don't know if you've called them but they have excellent customer support. That's where I would start.
1413890
There's a wheel up by the bobbin winder. Try turning that, you may have turned it last time you wound a bobbin.
1234316
Yes go to customercare@spinmaster.com or call 1-800-622-8339 also customer service. Good Luck..