Is there a cartridge to be replaced? If yes, can you tell me how often and where I can find the replacement cartridges?
1147160
Yes, you can purchase replacement filters from either Amazon or direct from Heaven Fresh. They cost around $20 but be sure to check it comes with the woven filter - this part is essential to collecting the gunk that gets filtered out of your shower.
1147161
I find one site that sells cartridges (houzz.com) says "Each filter cartridge should be replaced within 45 to 60 days depending on usage. Today I talked to the UnitedStatesian distributor (not the Amazon distributor in Canada), and he says it's good for roughly 6-8 months showering 2 times a day.
1741926
If you haven't already, double check your installation -- that they are correct cartridges in correct spots. Perhaps you have dud cartridges. Try exchanging them for a new set. We have replaced our cartridges with no problem.
1631276
Giselle, I believed, Amazon, or the supplier sent me a label to return the old cartridge back to them. FYI. great buy, it works very good and last enough!!!
460679
Replacing the cartridge instruction starts on page 21 of the operator's manual. I have only done it once and had to use the pictures shown in the manual. If you do not have a manual and since the unit is portable, I would take it to my local office supply store and see if they would assist you. if you buy the replacement cartridge there they should be willing to help. If you have a local junior college they maybe willing to help, sell it as a project. Also you might try YouTube, I am amazed at what one can find there. Sorry I can be of more help.
628702
Had the same experience as well with a cartridge. I purchased a new one and replaced it then it started working properly
1967798
where? WHERE do you buy replacement cartridges for $1.68 each??? please share details.
2223019
I am very sorry, but I don't have any idea on the answer to your question. I do know that the supplier is family-run business and that they are very responsive. You might try contacting them. But I do love these cartridges for the value!
63248
You should replace the Cartridge. You can get it on Amazon for $11 or less. One cartridge would work well for 2 months (approx). Hope this helps!
423319
Hello, Sorry but we do not have this cartridge. Best Regards,Customer Service Team
1774901
Those that came w/the printer lasted quite a while. New ones are very expensive, but you'll just have to bite-the-bullet. I ordered mine from "newegg.com". The two never go empty at the same so you don't need to replace both.
1643637
I am still using my first cartridge, so I cannot be of any help, but can you contact the seller to inquire about your problem? I see someone else had a problem, so I will be on alert when I change to the new one. Sorry I cannot be of more help. bummer...
857176
Your printer will tell you which cartridge(s) needs replaced. And the other cartridges can be stored for later. ;)
1610129
I am hardly an expert which is important because I have had no problem replacing the cartridge. It can only go in correctly. Try again. Good luck.
1124989
Search google for how to refill (list your cartridge) there should be instructions.
1066367
No cartridge. I believe the only 'user-serviceable' parts are the plates and the UV bulb. By the looks of it, it shouldn't be difficult at all to replace. I will also say that the customer service this company offers is great.
2201342
yes, Jorge, it comes with cartridges. My next plan is to replace the cartridges. It costs more than my printer. Would you recommend to replace or refill the cartridge? Thank you so much!
1108572
I am only aware of a single cartridge for this printer. I don't see any other cartridges that could be replaced.