How do I fufill by warranty if my battery quits working? I have one that I have been using(I bought) since June 2014
1115820
regardless of warranty issues , I wrote to the supplier when the battery stopped working and they immediately offered reshipping a new one. great customer service.
171203
I bought and installed this battery. It is to the original battery and so far works like it's supposed to. Don't know about a warranty. I didn't read any of the package info. Who has time?
1088164
change the battery and try it again, and the battery has to be the same model
1744171
I do not believe that there is a warranty but satisfaction is guaranteed. The battery has been working as it should since I installed it over a month ago.
540724
I would ask them for a replacement. Obviouslt a problem with the battery. i have found they are either great or duds.
1546879
You should call customer service. Fyi, these batteries either work okay (for not very long) or arrive completely dead and never work. I say this after buying almost a dozen of them over a few years period, for myself and 3 family members. Make sure you buy from a vendor that clearly states a specific warranty. Otherwise you got a 30 dollar brick.
1683653
Check with Optima. They tell you to take the battery back to where you bought it. Amazon will not take this back if it fails after a year. So that makes the 3 year warranty pretty much useless. But don't take my word for it. Check with Optima. You've been warned.
1364314
I have the same the problem. It may common cause of battery. Got a new one last year. It works fine until now but I don't know for how long. Nothing you can do to make it works since it no longer hold charged.
1636999
You don't. It's a recharging unit. When it no longer charges you throw it away and get a new one. My last one lasted two years.
819407
Check batteries. If batteries are not problem contact company. I am unaware of any warrantee, but if you have proof of purchase and date of purchase and your appliance is not more than perhaps 90 days old you should be able to get it replaced. I am very satisfied withy my purchase and have had no problems using it.
2124879
That's odd... I used mine for over a year before the batt died on me. Maybe you can contact their technical team and see what they say.
1422983
You do not need to do anything other than have purchased this battery through the Amazon site and will therefor have a date and record of the purchase. If you need to return a battery you only need to contact the seller which you can do through your account and your past orders. You will be able to contact the seller directly from the record of your order within your Amazon account. If you have had the battery less than 18 months the warranty should be valid yet.
43647
If capacity is diminishing after you've power-cycled the battery, I would contact uNu customer service. They usually ship out a replacement and ask you to return the faulty device with a prepaid label. Hope this works out for you.
694502
if it is doesn't work, you can return it, there is a a warranty in the package when you get the battery, unless you bought it from another seller other than Anker.
131684
Call/email their customer care. They'll replace your defective battery. My battery had same issue.
355040
Hey, I had a problem with one of the battery. It didn't charge too but he other is still working. I went to their web site and found there is no way in returns in this company. I had to suck it up and go to another company. Sorry, but it's how this company works with no returns even no way of contacting anyone. Hope this helps, tell others...
1864871
Either, check the electric plugs in your house, clean the contact pins, change the battery or depending on the time you've been with the product ask for a warranty recall.