Why isn't my diffuser producing steam? It is on an everything is working, but no steam?
1082265
You need to make sure the air slit is not wet at all.. if it has any moisture in it the steam won't come out of the top.. the slit is different than where the steam comes out of, its under the top and on a side. Wipe it really well and assemble and try again.
1194672
Mine did not work, tried numerous outlets to no avail, just would not release any steam. Very disappointed.
1005629
Hi, try to remove all the water from the Diffuser and to clean the water from the air outlet by using a piece of cotton then keep it open for few hours to dry well or keep it for one day, then fill it with water as usual and operate it, I hope this will be beneficial and work with you.
1327587
Mine stopped working also as seen below. Lights on and no steam. Emailed the company then decided to use a syringe and push air through upper tube. Did it twice and steaming!
1372662
Be sure you have reached the correct temperature for steam before using iron. And if this is not the issue I would contact manufacturer
921353
Yes, I would say you have a defective diffuser. I have had mine for several months now and even when its on the highest setting and runs all night I still have 3/4 a bottle left in the morning. If you bought it from Amazon you may be out of luck with getting it replaced; but you can always go to the DoTerra website and find contact information. They are a great company and stand by their products; but I have always bought my DoTerra from a company representative...so I'm not sure how they handle purchases through amazon.
1627908
No steam. My box says that it's the smooth and sleek finish. I really like it so far.
1774733
If you mean no luck = no steam, check the hole in the bottom of the unit to see if it is even open. Mine was sealed shut with some type of plastic. I took a very small drill bit and with hand turning only (I did not put it into an electric drill) I was able to drill out the plastic and open the hole. Then my steamer began to steam. If water cannot get into the hole, steam cannot be made. I too owned a Caruso and this one works the same. The rollers steam up in seconds and by the time I have put one into my hair the next one is ready. I hope you are able to get yours to work!
271743
I have used two versions of this and never had that problem. Maybe you should try replacing the steam head attachement
92632
The pressure regulator knob is suppose to be loose to help release steam - just like on the ones you use on the stove - those are loose also. Hope that helps. D.Wertz
1307001
Anthony H if steamer is not producing hot steam there maybe a problem. The water in the steamer supposed to turn hot. I had a similar problem and turn the item.
467891
I've had this diffuser for over a year and this happened to me as well where it stopped working. I unplugged it and rinsed the inside with warm water and left it to dry for a few days. When I plugged it back in it worked and has worked ever since. Sometimes it will turn off and on and I will repeat.
1575337
I think you have a defective diffuser! Directions came with mine. Top should remove very easily. Return that for a replacement!
1327589
Sorry, I have the same answer as many other victims. My steamer didn't work and both lights were on. The head of the steamer would get hot but no steam. If it's been less than a year, you can contact Conair to replace the item but you will have to pay for shipping. Unfortunately, if you read some of the reviews here, that sounds like a waste of money too. I had to throw mine away.
1042422
Mine had the same problem. It turned out that there was some glue that had leaked over one of the battery terminals and prevented it from making good contact. Once I scraped the glue off the terminal, the steam and blue light worked.
2030888
I have this same problem. Also, my steamer got clogged and I can't seem to get it unclogged. Does yours spew steam from like, below where the filter sits when you turn it off from steam? I think there's something wrong...
1648973
Sounds like its clogged up. It might need to be descaled. Since I bought it I only use distilled water and haven't had any issues. I love this little steamer.