The straps are over the power button and in the way of the charging port. Is this how they all are? I have Surface RT
1122661
Ashley, mine is this way as well. A little aggravating but I push through the strap over the power button to turn on and then to charge just pull the elastic out of the way.
1215873
I have the surface with the touch cover -- it fits perfectly. The charger will fit into the front pouch, but you won't want to keep it there -- it creates too much of a bulge. I charge up at home and use it without the charger during the day.
2052009
I recommend the case, it feels great, a little slippery at times but it overall feels well... I believe the problem is the first batch that was manufactured. You can fix the power button with an x-acto knife.
1049667
Mine did the same thing but I dont remember how exactly I figured it out but I just opened the back and I found out the charging piece wasnt attached no more that could be whats wrong with yours .. but I kinda just improvised and put a folded up little peice of paper on the top of just that area and closed the tablet I dont really know how to fix it
330722
The clip doesn't seem to block the charging port on my Venue 8 Pro but it does go right over the Windows button. It seems to grab the edges of the corner and not actually press the button though so it hasn't interfered with me yet. Time will tell how well it does. If Moko made their clips wider they could probably avoid all buttons on the Dell. The keyboard paired up and works as expected.
2152103
During the process of changing the screen, you have to remove the cable that connects the internals from the case. That is tricky and the metal clamp is annoying. Right next to it are 4 connection points (I think) for the wireless charging. I would guess that while trying to change the screen and remove the ribbon / cable those connections were accidentally dislodged or something, which is probably why you're having this issue.
1166445
Make sure the case is turned on n the cover stays open. The power button is very sensivite! Mine never chargea fully before the pack battery dies!!
1739612
I can't answer the Surface Pro 3 question, but can say that I frequently carry the charger in the side pocket. I'm not exactly what qualifies as "too much", but you'll get an idea of how far the charger pokes out by just laying it on your surface. The case is negligible, essentially two additional layers of thin fabric.
1764870
well when i first was thinking about getting it is thought the same thing ... was it going to slip rt out of my hand.. well i didnt dropped it yet.. it has a nice grip to it.. the rt side button is tough at first to push it,but got alot better a day or two later.. also u might want to cut out the screen protector .. it always looks like there is water under it as well as dirt..
2266593
the charge port is on the opposite side of the control buttons....its just a tiny little circle...just push the charger thru the rubber. makes a little tear but wont hurt anything.
1844963
Sorry . . .mine only has a charging port and a headphone jack. My suggestion would be to talk to a Barnes and Nobel store. I did find a site that indicated you had to take off the back. I have not done that. Dawn
1178058
I myself haven't had ANY problems with the charging port....it's at the bottom ....works fine on mine !!!
1711336
I have the Surface 2 RT. It can hold the keyboard and charger and zip close easily. The case bulges out by the width of the charger but it does fit inside the case.
1092999
no. all buttons and charging port are not obstructed. one thing to note is that the case is very smooth. I personally feel like its slippery to hold.
626767
remove the keyboard, the bottom half of the case is Velcro so you should be able to just pull the bottom half open and your Surface RT should slide right out.
885502
Remove the bottom cover. There is a little slot on the top of the cover closest to the red power button.
202689
I bought this two and fit on Surface RT the problem is you need a trick to charge the Surface coz is not perfectly stay while charging, but overall I recommend this stuff specially the wireless keyboard, you can use for other kind tablet.