Why is my toothbrush working only sporadicaly when only purchased less than 6 months ago? Toothbrush is always charged.
1139807
I had the same experience and then mine quit entirely. I had to pay to return it to 47th Street Photo since it was not fulfilled by Amazon. They sent me a new one after about a month BUT I don't expect this one to last more than 6 months. It will never last long enough to use the brushes that comes with it.
1139808
Most likely it was submerged.not recommended by mfg.this causes corrosion on wire Leeds that can break intermittently.
1139809
mine stopped working after 4 months, most of that time it was barely used, as I was away.First it would stop after the first cycle, then eventually it would no longer startHow do you get it replaced
1139810
Because it is a bad product. I threw ours away. I bought one as a gift for some ad wish I hadn't. Haven't had a chance to ask how theirs is doing.
1139811
It seems to be a common problem. Mine did the exact same thing around 5-6 months after I bought it. I ended up getting a new one.
1835289
My instruction manual says 24 months. I purchased my toothbrush in 2013. I am assuming the warranty is still the same but don't know that for sure.
2225274
I have a similar problem. The razor seems to charge, but the base does not recognize it, so I can't run the cleaning cycle. It worked fine for a long time (I don't remember exactly how long), but now the problem is consistent. Taking it out and putting it back in, or trying to push it against the contacts does not help.
418323
As Rob responded, you should have a timer that lets you know you have brushed long enough unless you have an older model that doesn't have a timer. My first Oral B didn't have the timer.
915718
Your assumption is correct. The battery/batteries is/are not user replaceable. The factory warranty is two years, but mine is dying quickly at the four year mark. I've just ordered a 3000 from Amazon.Proper charging will lengthen the life of the brush. My old Oral-B had NiCad batteries and had to be fully discharged about once every six months. I don't know what the battery composition is for the newer brushes. In my case, I think water damage may have caused it's demise.
915719
I am having the unevenness in power just two months after the two year warranty expired :(I still like the Oral-B toothbrush but I think I will buy a cheaper version! I mean if it's going to die every two years.... *shrug*
1177546
It's not rechargeable. You buy one, then you buy another. It seems to lasts longer than an ordinary toothbrush. Does a good job of brushing. It cost just a little more than a good toothbrush. Oral-B's new model of the rechargeable battery toothbrush doesn't work. The old ones do, but not the new ones. My family of 5 have been using these toothbrush for the past 2.5 years.
1053517
It works great. Mine had totally quit working and I love the toothbrush and didn't want to buy a new one. I new it was still good. Thanks so much.
1579537
First thought is out of charge. I charge mine overnight every Saturday so I do not forget. If unit is fully charged - still doesn't work - may be defective - I would return for exchange. 2nd thought is you are using mouthwash mixed with water? Instructions state unit will be damaged if you do not use plain water. Was difficult for me to get used to.
528068
Don´t know how long you´ve been using it for. If it is 1-2 yrs max with a minor-moderate usage I suggest you contact the manufacturer. I did it once at the beginning and they provided a great/quick service. If you´ve used it for several years then you have to understand that all batteries have a life. Maybe you´ve drained it a few times and it´s over now.
818509
You can only get the warranty if you purchased from the dentist. I would not recommend this toothbrush as it is impossible to get hold of a human. I lost the charger at a hotel and I could not get a replacement because there is no way to get in contact with a live person or order replacement parts. I now have an oral b black I feel confident that should something go missing etc I can get it replaced easily
1328920
The same thing happened to me. I believe there's a battery that requires replacing. Me, I just got annoyed, literally threw it away and have been happily brushing my teeth the old fashioned way for the first time in decades. I find it comforting doing this without a fancy gadget. But hey, Im the same person who misses rotary phones and vinyl.
43646
Mine also has stopped charging completely. I purchased in October of last year and now it won't charge at all. There is no way I can see to contact the seller through amazon. If someone can find me an email or a phone number. Otherwise I cannot find it. ARG!
557938
At least for the ones I have had there is no way to replace the battery... You have to buy a new one... It is a problem with the Rotadent which is sad. I love the toothbrush but it is an expensive love.
2037182
I bought this battery within 6 months it won't charge. So now I have to Fina a new one.
298777
I have had Oral B Rechargeable toothbrushes (not the kind with replaceable batteries) and I have used in the shower for years without problem. The only thing that I have noticed is that the metal tip that drives the toothbrush head motion from the inside can rust a bit cosmetically (after many years), though it is nowhere near the part that goes into the mouth, probably because it is wet almost all the time. I have two, one that I leave in the shower and one that I leave on the sink. This only has happened to my older one, so I think they have corrected the problem with newer ones.
1364314
I have the same the problem. It may common cause of battery. Got a new one last year. It works fine until now but I don't know for how long. Nothing you can do to make it works since it no longer hold charged.