The glass broke on my machine. Is there a way to buy a replacement?
1127275
You'd have to contact the manufacturer. As inexpensive as they are it's probably cheaper to just buy another gumball machine.
2070931
The glass tops can be puchase through Amazon. Try a search under replacement parts for this percolator.
501992
Yes, Mary, you can get a new one. (Mine broke, too, after just a few weeks of use when I accidently tapped it on the side of the sink while washing it. Maddening!) Go to the Zojirushi website (which I warn you is not user-friendly), so you may need to search around a bit. They call it a "Coffee Jug", SKU 8-ECA-P370. Price: $14.50, plus shipping. The link is http://www.zojirushi.com/user/scripts/user/product_list.php?model_id=33. If this link doesn't work, the website has customer service phone numbers. Hope this helps. Colleen Chase
2189651
Look at the manufacture listed on Amazon and contact them. It is unlikely you can replace it but it's worth a shot.
1125618
You can't. They ONLY replace complete machines at YOUR cost shipping, and its not cheap. They don't have ANY internal parts for sale. The repair tech only knows how to replace boards. Calling them will get you nowhere. I was physically present in the importers warehouse. They may even recognize me as the only one that's been there!
1226949
Not sure what you are asking. If you have broken the glass saucer to can buy a replacement saucer only.
1504842
Hi Joyce, you can! I actually just had to do this and the prices are pretty reasonable. If you do not see the replacement part listed on their website at: http://www.sunpentown.com/paacforicema.html , just call and they have it. I have had the machine for about 7 months and it has worked great for me so far.
738674
call Kitchenaid customer service. I ordered filters from them they will probably be able to sell you a replacement carafe.
501994
Yes, Mary, you can get a new one. (Mine broke, too, after just a few weeks of use when I accidently tapped it on the side of the sink while washing it. Maddening!)Go to the Zojirushi website (which I warn you is not user-friendly), so you may need to search around a bit. They call it a "Coffee Jug", SKU 8-ECA-P370. Price: $14.50, plus shipping. The link is http://www.zojirushi.com/user/scripts/user/product_list.php?model_id=33. If this link doesn't work, the website has customer service phone numbers. Hope this helps. Colleen Chase
9263
Eleanor . . . In the USA the contact number for the parts division is 1-800-865-6330. I would personally look at Amazons website. They have replacement glass carafes for around $18.00. I hope this helps you.
1343467
I broke mine too. Found a Black & Decker 12 cup carafe at Walmart that fits. Unfortunately, I threw box away and carafe doesn't have a model number printed on it.
2145229
I was able to get a replacement for mine at azpatioheaters.com. I clicked on Contact Us and they were quick to respond and helped me find the glass I needed.
1688035
You can contact the company and they will replace it. I broke mine, and they sent me another for no charge. Look them up on the internet. Call the corporate number, and they will connect you with customer service. I had to call them twice to remind them to send it, but they were very nice about it.
1015220
I have one broken too. I would thing you can contact the company. Look it up on Amazon. I love mine but they are very fragile.
2201
I'm sure you can just call them up and ask for a replacement. Or just look up the company website.
1917496
My glass was broken and I requested for a replacement glass. Unfortunately, Amazon said the glass cannot be sold as a stand-alone item. Amazon however replaced the set for me which I was more than grateful. You may check with Amazon if you are qualified for this type replacement.
1774571
Sorry I can't help you with this one, Have you thought of calling or looking on the internet for replacements parts. I've never looked to see how they were made, I wonder if plexglass will work (??) You could use it as is at least your not loosing the whole thing'Good Luck!