Hello! How about warranty for this product? My pure air turned off today and...the END. What's happened?
1115434
Please call 888-601-5886 and the company can take care of your warranty needs
1115435
If there is a red light flashing, it needs to be cleaned. Follow the instructions in the manual on how to clean the different parts. Mine had only a 1 year warranty. Others claim to have a 5 year. And by the way, mine is not even running right now. It's been off for about 2 months now. Seems like once you start cleaning these things, the more they need to be cleaned. Cleaning becomes more frequent. The warranty for mine was located on the back page of the manual. Good luck.
1191363
That item should have a warranty! The one I purchased is still working properly. Contact the seller or Amazon and they should respond and take care of your issue!
1101660
I think you are one of the unfortunate ones with a defective unit. If i were you i would look into the warranty for the unit.
108747
Send it back to Amazon they should replace it for you. I believe it's a year warranty.
423283
Hi Charles, this is a discontinued product. So no more warranty. But for the price it's worth it and the quality is good. When you get it make sure you open the vent, I think this is one reason it was discontinued. People would not open the vent and therefore no ventilation. I am happy with the product.
1818445
Sorry. I got a defective fan and so returned it. Didn't run it for anywhere near that length of time.
1785584
I had similar symptoms in mine. Called manufacturer and their tech support person suggested for me to open the bottom panel and check a fan connection. However, unit has a label not to attempt to repair it or tamper without a professional. Manufacturer has a policy of exchanging a bottom assembly up to year warranty time. One has to enclose a money order or cashier's check for $20 plus pay your own shipping to California. I just took this unit to a recycling bin and bought a one gallon "Crane" for about the same amount of money minus a hassle of going to post office... But, call the manufacturer and see what you can do, especially is this is still on warranty (one year). Good luck.
890480
Debra look at your receipt and send them an email they helped me that way. I also sent a request for warranty and deffective parts through amazon on your recent orders list they are great about responding they did for me. Good luck
679105
my compressor stopped working also. However, since it was fully charged I did not attempt to charge it and considered it dead and purchased another since the warranty had expired. Will never purchase another Peak ever!!!!
1810056
Sounds like the jets are clogged! Our cleaner stopped working after 5 hours use and they send up a new one-apparently no parts avblfor this model??? Strange!
905883
Funny you should ask! I just had to send my unit in for replacement. The warranty is 1 Full Year on everything. They will repair or replace the unit at no cost. They even pay to have it shipped in.
1566723
Mine died before warranty ended and I received a new one. I haven't had any problems since. There seems to be a problem, if you read many of the reviews, between it switching between hot and cold mist. Obviously, if you can, return it. Sorry can't be more helpful.
1045942
mine died before 3 months & tried to get it replaced but ended up buying comparable conair dryer since they did not respond until 3 weeks. needed it & process would be too timely & costly. ditched it & pleased w/conair version. LOL
446410
Ok, I THINK mine is finally fixed. I had to send it in for repairs (thank goodness they have a 5 year warranty!) The tech comments are: Found motor malfunctioning. Replaced motor. Test operation. Found problem with air flow and filters/repair/replace filter.Test and verify good air flow and suction OK. Bad motor causing damage to filter.I just got it back last night and have only used it once but the filter didn't pop off!
2068343
Is it still under warranty? Mine is too loud most of the time. Sounds like the unit is faulty.
108846
Sorry I am not very mechanical I would ask for a replacement of the unit itself it should be under a defect warranty. I haven't had something like that happen to me, sorry.
136881
As someone mentioned, its electronic...so warranty might be out.That being said, make sure when you replace it again, replace the blower motor with it. Blower motor amperage causes the module to short. Usually after you hit a bump, temp change, or while starting up...just like your home ac unit.They don't just die