Can this pillow be returned? Does this pillow have a strong smell?
1134637
Hi Marilyn, All foam products will have a very temporary and light "new foam smell" as with many new materials. We recommend removing the zippered cover and letting the foam open air for a few hours if you have sensitivity to smell. We will gladly accept returns which have any defects.
593439
Nope. Strong chemical smell so best to air out several weeks before use. Good size and tucks in closet or under bed easily. Guests say comfortable to sleep on. I would recommend it for price.
942723
The smell is very minimal. In fact, the pillow comes in a sheer net case and then with another pillowcase/cover with a zipper. I couldn't smell the pillow at all. Especially when you put one of your pillowcases on.
2152463
I am very pleased with this pillow. Mine did not have the "weird" smell, so I don't know why yours does.
660246
WASH IT??? What I got looked like a giant postage stamp. It was NOT a body pillow at all. It was a nightmare. It camestuffed in a box and flat as a pan cake. I think if it were to be washed, it would shrink and become nearly invisible
155902
For this particular pillow, I thought that it only came in soft. Does yours look like the one pictured? Yours should feel like a memory foam. If not, or if you just don't like it, then I'd look into returning/exchanging it. Good luck!
1442805
I don't know, but it is stinky when new. The cover pills badly and the carry case is made of paper and ripped the first time I used it. Not "durable." The pillow itself, however is very functional and serves my needs perfectly.
402951
It was a while ago, but I am going to say no. I am very sensitive to these things and I would definitely remember a strong smell. There was a slight smell if I remember correctly, but I am pretty happy with it. I put it in a smaller pillow case that closes to maximize the firmness which lessens over time.
466317
I've had mine for a little over six months and have no noticed an odor. As for heat, it doesn't get super hot, but about whatever Temperature your body is. Like the other reviewer said, just turn it over and it's nice and cool again. I love this pillow very much
2238291
No, I've never noticed any kind of smell. The pillow stays quite cool. Much cooler than my crappy cotton pillows.
57253
NO!!! I had to return mine. It claims to be a memory foam pillow and it isn't. Don't waist your money.
984678
I recommend the Sleep Innovations Reversible Gel Memory Foam Pillow. It has a foam side and a gel side and is very soft. It also didn't appear to have an odor.
613180
That definitely does not sound normal. There were no foam bits anywhere on mine when I got it almost 2 years ago. Have used it every night since and you'd never know that it's not a brand new pillow. If there are foam chunks coming from the pillow you should return for exchange or refund.
1537251
Hi BirdzFan, This company doesn't accept returns for any reason, even if the package is unopened (for health and sanitary reasons)....not to say they don't compensate for damage or defect or something like that, they just won't accept a returned product. So I'm certain what you're smelling is off-gassing from the various plastics. They should dissipate soon. We've purchased two so far and couldn't be happier.Hopes this helps!Kate
392316
In the time that I have owned and used mine I have not had this issue. It remains the best pillow I've owned and if it did break down in a year or so, I would get another. I can occasionally smell the buckwheat but it isn't unpleasant. I just wish I had a pillowcase that fit it better. I'm not about to pay what the company wants for one of their's (like $30 or something dumb like that).
461912
No it has micro beads and they have a chemical smell. It took about two months before the smell went away and I could use the pillow. Once the smell was gone it was really comfy and I could enjoy.
1553842
Mine did not smell very strong. I put it out over the weekend. I put mine on the mattress and then put a mattress pad over the foam pad. It still feels soft and no oder.