Right Headphone Stopped Playing Music: Can I get a refund?
26702
I was gonna leave a reply to this but then I saw the date...... But hey some people would like to know as well so I'm going to reply anyway. Every skullcandy product has a limited lifetime warranty. You do not need a receipt and it doesn't matter where you bought them or if you found them in the garbage whatever it does not matter. Now with that being said, if the problem is a factory defect you will get a FULL refund of the price at which skullcandy originality priced the product. If it is YOUR fault then you will get HALF. So how do you redeem the warranty? Go to skullcandy.com then look at the bottom of the page and click the contact button. The page should have some red type about getting a RMA number and the word here should be brownish looking click here then just do as it says. After you fill out all the info you will need to go check your email and print out a form to mail with the product. You will need to pay for shipping. After being mailed you wait. Keep checking your email and in around 3 weeks or so you will have a email saying that you were given an certain amount of credit and you need to login to use it. There should be a password needed. Just so to skullcandy.com and login with that then go to my account and how much money they credited you should be at the bottom. This money can be used at any time and never expires. You can use all of it at once or bits and pieces here and there. How do you use it? This money can ONLY be used on skullcandy.com towards ANY of their products. When you check out you will have a pay with points option. (this was my experience with shoe blue skullcandy buds your experience may vary but they credited me $38 so i had more than enough for a new pair) I LOVE skullcandy so im sticking with the brand :)
1764902
My unit has a headphone jack on the right side, although I've never used it. Just got mine last month, so maybe a newer model.
2191474
Without looking into it, I would call Bose about a replacement. Their customer support is great and very friendly.
1420251
Try...http://support.creative.com/Products/ProductDetails.aspx?catID=437&CatName;=Headphones+%26+Headsets&prodID;=20616&prodName;=WP-350Also if you have tried Pressing and holding the Multifunction button located on the Right Earcup for more than 5 second, and it does not give the light or make any sound then you might have to return them. Try charging them again and make sure the red charging light is ON. Maybe they didn't charge...? Otherwise defective. Mine are awesome for the $. GL
1153932
hey there! ya, i was about to write a follow up. i got an insanely nice woman on the phone at AT support (found the # on the website) and she sent me a replacement cable for free. kind of amazing really. i would expect to pay at least the shipping if it hapens again. it kind of feels like i got another Xmas present because i wouldve had to buy a new set of headphones if i hadnt found a replacement cable. AT has won itself a loyal customer.
1836667
Yes...actually....but I have not had any issues. What was more worrying for me is the fact there's no warranty in the US so if there's an issue, you can either go back to the store you bought it at or accept the fact there's no support and buy a new pair of headphones.
655241
Sorry I wouldn't I never got my headphones but I'm sure if you go to www.skullcandy.com and hit contact us one of Their techs could help you
2126909
most likely something to do with PC jack, I had encountered many instances like this and tested with various headphone(different brand) and typically came down to PC or music device jack that is at fault, this is especially early generation of PC/notebook or music devices.
485307
Yes, you can return the headset for a new one, I did, if your purchaser is still under warranty. The problem is that the ear loop attachment detail is weak, and the ear loop will break off rendering the headset useless unless you like to use your hand to hold it against your ear. Mine has broken off twice without any abuse whatsoever. It appears that many other purchasers have had the same misfortune.
697481
I had a mechanical problem, the headphone jack began to crackle when the headphone plug moved at all, and finally one channel began to go out when the headphone cord moved at all. SanDisk technical support did a quick bit of troubleshooting on the phone, and then gave me an RMA for returning a device. I'm awaiting a new one.
189579
Salty, I just looked up the one on ebay.it looksLike its just headphones ..... no box or paperwork ! Hope this helps, got it 4 u
1103334
Unfortunately mate, the headphones did not work at all !!! Sorry to say but I have not been able to use them at all.
1674926
I ended up sending mine back to Amazon. They were super-cool about it, shipped out a replacement via 1-day the same day, and I should have a new ZUne by the time I get how from work today. We'll see if I fare any better this time around.
1828707
I had them for few months, then something went loose in the right earpiece. Now I have crackling noises all the time.Oh, and I lost the music cable. I had to prepay for a new one (approximately 60 USD), then it took the full six months until I got a new one. And what is a headphone without music!?
1073740
I had the same problem after a year and a half. Mine was of course out of warranty. Was sickened. Loved the sound, portability ect... I wont buy again.
12850
I would say try to call them. My JBuds were great then one day they just stopped working.... O_o I called in, explained that they don't work and they shipped out new headphones the same day. I've never dealt with better customer service, no dumb questions were asked like "Did I cut the wire or chew it" (Sony customer service lol) they just sent it out. I could have gotten lucky but who knows, call them at 1.866.358.6640 and good luck.
794560
There's a 1-year manufacturer's warranty against damage due to the company. If it came broken, you can contact KK Music store, and file a claim.