Does anybody have issues with their wireless cards? I can't pick up wi-fi and when I do the signal is very weak and cuts out.
1148995
I have had mine for about 8 months and have not had any problems, check your router settings and also if it continues you should call the Asus help line.
1148996
I bought two about 5 months ago and have not had any problems. Perhaps the problem is with your router.
1148997
Mine cuts off with weak signals also. I have multiple asus laptops, and this one does have a less powerful wireless card.
1368569
So far, I can't get the WiFi to connect on mine. I've done the firmware upgrade, but that didn't help. It sees the router with a strong signal, but won't connect when I enter the code. So, I'm using the cable for now, but if that's all that works, I should take this one back and get the one without WiFi that is $70 less.
851975
I bought this for my wife. It went straight to wifi and seems to run fine. What kind of trouble are you having? I will help if I can
1752302
The wireless was a problem but now it is solved! Go to windows update and press custom. There is Atheros update there that solves the problem. Everyone is making this out to be a deal breaker but after updating with this I can go more than 35 feet from the hot spot and get "Very Good" reception.
193654
IDK, but mine does the same. i have problems keeping the WIFI connected all the time. it drops even though the connection in strong or excellent. hate having to reconnect all the time.
488459
Mine has found my wi-fi network but says that it is obtaining the IP address. I've removed the card and rebooted. I've shut it off for long periods of time and still the same thing. I've emailed their support but haven't gotten a reply yet.
1571174
Have had mine since March and only WIFI problems have been with router from X-finite. My only word of advice is to get help from qualified HP support personnel. Many claim to have the technical capability but many do not.
667039
I had the same problem. Poor Wi-Fi connection or none at all. Unfortunately Matricom quality control is hit or miss. I sent mine's back and purchased a Samsung Galaxy Tab 3 and I absolutely love it!
1138547
Yes the card doesn't drop off the wireless connection. I bought this model last March and so far not a single problem with it
501384
I haven't had problems with wifi. You may want to see if you have the latest software for it.
978077
I purchased my laptop from Best Buy and have had zero wifi issues. Mine has solid connections. Never drops whether browsing or streaming. My wifi card is Intel Dual Band Wireless AC 7260
467845
I have never had this problem, there is a setup on power settings about the WiFi use, maybe you are on battery save mode which makes it "weaker" to save power. Check for it.
222425
i DO have wifi problems. WOn't connect more than a few feet away from the router....and it's the INTEL card.
467618
Mine has an issue of the wifi dropping sometimes, but it does work. I think these have a cheap antenna, so they lose signal easy. If your wifi isn't working period, you may need to exchange it.
624144
Just had this problem. Took computer to my guru's, who downloaded new driver for wireless. Appears to have worked. From my snooping around on various sites, this appears to be a common problem. If you have a computer guru, ask them to check the drivers (or check for driver yourself - I'm too lazy and/or inept). I have also read on-line that the wireless network adapters in general have a pretty high failure rate. Supposedly they are easy to replace - don't know that myself. Good luck! It's a nice product except for the occasional glitch.
263391
After a few months of perfect service my Squeezebox is suddenly losing its WiFi connection. Nothing else in the house is having that problem, so I assume it's this device. I've connected it via Ethernet cable, will see if this works better. I have the latest update, will keep an eye on this discussion for hints or fixes. Thanks for posting your experiences!
1784520
I had the same issue. The Wifi did not work and I had raised the concern as the company advertized that they provide 1 year support. The company did not fix the issue but refunded full amount along with the shipping cost and said need not to return the device.