Do you think it's necessary to buy the extended warrenty through a separate company or just buy the steamer alone? From what i've read from reviews, Secura stands by their product and replaces their defective units. What should I do? Do you think it's necessary to buy the extended warrenty through a separate company or just buy the steamer alone? From what i've read from reviews, Secura stands by their product and... » Read More Do you think it's necessary to buy the extended warrenty through a separate company or just buy the steamer alone? From what i've read from reviews, Secura stands by their product and replaces their defective units. What should I do? « Show Less
1140579
I did not buy the warranty. It works fine, I have not had any problems with mine. Just take care of it and it should last a good while. I hope this helps
1140580
I didn't buy it. I think it totally depends on you. If you know the company is solid in their reputation, then I sure you will be able to make a decision as to whether its worth the purchase. I figure if it's something like a computer or electronic, I be more prone to buying a warranty then any other product...just depends on what it is;)Hope that helps,Mighty Counselor
1140581
Buy the steamer alone it comes with a warranty. Also if you take proper care of your steamer you shouldn't have any problems. Only use distilled water in the reservoir and clean the exterior and top with equal parts vinegar and water.
1140582
I have not had a problem with my product (and looking at other reviews it appears as if though the company replaced any damaged unit.) some people complained about the top breaking or the unit not working but I have not had that issue. The product is mostly plastic and not necessarily "durable", I just make sure I take care of it, clean it and store it in the box. I use only distilled water when steaming my hair. I cleaned the plastic with vinegar/water or windex.
248707
Hello Curt B., Great choice in the spa you are considering. It is a frequent and fast seller receiving high ratings by customers - a full solid 4 stars overall! ========================================================================================== To Answer your question: The Manufacturer states the following: Structural Warranty: 10 Year Surface Warranty: 5 Year Plumbing Warranty: 5 Year Equipment Warranty: 2 Year Labor Warranty: 6 Month ========================================================================================== Unfortunately, we here at QualityAssuredProductsUnlimited are not able to offer the spa you're considering at as low a price as others on the same Amazon product page. And while we would of course be happy to fulfill your order if others can not (for whatever reason), you may want to compare the lower prices of what others are able to sell it for. Either way, we're ALL here to serve you - that your shopping experience at Amazon more than meets your expectations, and has you coming back again and again. Please do not hesitate to write again with as many questions as you may need have answered. Aiming to please, Isabelle (Team QualityAssuredProductsUnlimited)
1327589
Sorry, I have the same answer as many other victims. My steamer didn't work and both lights were on. The head of the steamer would get hot but no steam. If it's been less than a year, you can contact Conair to replace the item but you will have to pay for shipping. Unfortunately, if you read some of the reviews here, that sounds like a waste of money too. I had to throw mine away.
2141620
What I want to know is, after reading these reviews both good and bad, I am wavering about whether I should keep my Striiv. How is the company going to support me if and when the devices freezes, stops working altogether etc. I am a citizen on a fixed income and really bought this device at great sacrifice to myself. I would appreciate an answer ASAp
94293
Funny you should ask... I ordered the Smart Living Steam Mop, but got the Express and was totally confused about why the packaging and name was different from what I thought I had ordered. The unit and its parts look similar, I've been using it, and it seems to work well enough, but I wouldn't have paid this much for it if I had known because the only reason I spent the $$$ on this was because someone recommended the Smart Living Steam Mop. The other answers here are mixed. Is it or is it not the same company/vacuum?
924911
Hi. I chose the extended warranty when I checked out through Amazon. I believe it was somewhere around the ballpark of $12 to $15 and it was through SquareTrade. I thought this was great because I've been doing business with Square Trade for years on electronics I purchase over $100. It should still be offered when you add electronics or appliances to your cart and proceed to the checkout. I can't advise you on other warranties offered but I can with Square Trade. You can also go to their (Square Trade) website and enter in the type of item and the cost and it will give you a price on a two or three year warranty. Let me know if you have any more questions. Good Luck, Jon
1971134
Hi siddharth Gupta, just to add a comment about the machine, when I bought it after 4 times I've played it the control box broke down and can't work anymore. So make to sure you buy from a local authorized dealer who covers any repares for you. Pay abit more it's better. If not its very troublesome to communicate with the direct dealer to send back your part to them and you have to pay for the freight. So far I'm loving this machine. It really helped me to improve some of my techniques. All the best.
257137
I bought the warranties having just 'lost' two computers that weren't under warranty and the parts to fix them were no longer available. I bought them simply for the replacement value. I can't speak about Smart Guard because I don't remember what their warranty did and did not cover, but extended warranties are generally a poor investment. They know how long the product will last and their warranty periods take that into account. I understand you also have to fight them; they accuse claimants of mis-use, etc. I find it telling that you can't read Smart Guard's waranty prior to buying it, and after purchasing, it takes a while to get via the 'Net, giving you little time to 'return it'. I bought the warranties having just 'lost' two computers that weren't under warranty and the parts to fix them were no longer available. I bought them simply for the replacement value. I can't speak about Smart Guard because I don't remember what their warranty did and did not cover, but extended warranties are generally a poor investment. They know how long the product will last and their warranty periods take that into account. I understand you also have to fight them; they accuse claimants of mis-use, etc. I find it telling that you can't read Smart Guard's waranty prior to buying it,... » Read More I bought the warranties having just 'lost' two computers that weren't under warranty and the parts to fix them were no longer available. I bought them simply for the replacement value. I can't speak about Smart Guard because I don't remember what their warranty did and did not cover, but extended warranties are generally a poor investment. They know how long the product will last and their warranty periods take that into account. I understand you also have to fight them; they accuse claimants of mis-use, etc. I find it telling that you can't read Smart Guard's waranty prior to buying it, and after purchasing, it takes a while to get via the 'Net, giving you little time to 'return it'. « Show Less
373754
this question can only be answered by the supplier. the Travelstar I purchased as I recall was refurbished and carried a 90 day product assurance warranty. the unit was to replace a 10 yr old unit and the unit is performing satisfactorily. The advantage to purchasing from an Amazon supplier vs an E bay seller, is that you can actually speak with the supplier. Do not order prior to getting the satisfaction of product warranty assurance. By law, the supplier has to stand behind the product.
2067884
Yes unless the other company you purchase the item from also offers it , they might not, then again you might not need the extended warranty, most units lasts beyond extended warranty.
630588
Hi Ryan, if i was you i will only buy product from a trusted company, as i am a member with Amazon , my recommendation is to buy from amazon no other company.
1737252
I also had no issues with the unit being refurbished. My issue was with it not being advertised as such. Also, as I mentioned, if you were to call Haan and ask the service rep if the Haan Steam Mops cleans floors, you will be told that they do not. You will be told that they just sanitize. I need a mop that cleans my floors so I returned mine and am still out on what to purchase next.
2011726
When I received my unit, the dispensing valve had a manufacturer's defect. In order to get it replaced, I was going to have to repackage the entire unit and mail it back for a replacement. I opted for the discount offered me if I kept it and replaced the valve myself. I did not ask about purchasing the separate components, but I would think they would be available. Hope it goes well for you.
830390
I Have 2 goodmans now equal to carrier model but much cheaper I bought online and had a friend install for $750. If you buy online you have to find someone to put it in for you. Companies want to sell you the replacement for large markup price but you get warranty. Warranty is void unless Installed and purchased by a contractor. I purchased last year a 4 ton goodman for $2100 installed by a contractor but I called a lot of contractors and found one that wanted to make money even a little plus they wanted to sell solar which I did not buy I got a Rare good deal. I did A/C repair for a living so I know the game , good luck.. I Have 2 goodmans now equal to carrier model but much cheaper I bought online and had a friend install for $750. If you buy online you have to find someone to put it in for you. Companies want to sell you the replacement for large markup price but you get warranty. Warranty is void unless Installed and purchased by a contractor. I purchased last year a 4 ton goodman for $2100 installed by a contractor but I called a lot of contractors and found one that wanted to make money even a little plus they wanted to sell solar which I did not buy I got a Rare good deal. I did A/C repair for a living... » Read More I Have 2 goodmans now equal to carrier model but much cheaper I bought online and had a friend install for $750. If you buy online you have to find someone to put it in for you. Companies want to sell you the replacement for large markup price but you get warranty. Warranty is void unless Installed and purchased by a contractor. I purchased last year a 4 ton goodman for $2100 installed by a contractor but I called a lot of contractors and found one that wanted to make money even a little plus they wanted to sell solar which I did not buy I got a Rare good deal. I did A/C repair for a living so I know the game , good luck.. « Show Less
1009732
I believe the manufacturer does provide a warranty but the store you buy it from will also take returns typically. I bought mine from Macy's and they have a no-questions-asked return policy shoudl you have any problems with the unit. I love mine but have had two of the steam nozels crack. I think it's because I rinsed them with cold water when they were still hot. KRUPS will send you replacement parts at no charge as well. Hope that's helpful. I love the unit...
2118969
I'm surprised you're searching for new pads...My steamer didn't work long enough for me to go through the first set of pads. Tried taking it apart to fix it, but everything is welded in such a way...it's not worth buying.
866109
Sorry,I don't know .Perhaps the web-site for Secura Digital could shed some light on it's replacement.