is there a gaurantee for phone breakage, I bought the life proof 1-29-14 and last night I dropped it and the screen is unreadable
1137864
Nope. We had the same thing happen. I called lifeproof and they said they guaranteed their case and nothing else. I was furious! Ended up getting a square trade warranty and getting the phone fixed. It now lives in an OtterBox case.
1137865
Got this case for my son for Christmas- He dropped the phone about 3 weeks ago- phone shattered. I used my insurance (100.00 deductible) to get the phone replaced. Dropped it again this past weekend- CRACKED AGAIN. NOT HAPPY at all with this case.
1137866
my phone got wet with this case.........i took a pix in the ocean, then i trying the video... and got water.... but is very good if you drop your phone, nothing happen when i dropped ....but no under water...
670314
Not much but that's actually the wrong question . I have dropped my phone on the screen twice. I was sure it was broken but to my surprise it was undamaged. There is no better protection out there for your phone. A little more size for a whole lot of piece of mind.
270166
Sorry, when my screen broke I trashed it.. I really didn't look into it, just moved on..Good luck!
2136123
Probable a loose battery try putting a little piece of paper in the back under back cover but to let you know I am giving it to my son because cant get talk to text to work but a tough phone and battery last a long time also put a screen saver on it they say gorilla glass not its plastic
1241512
If you look at the LifeProof packaging, it would lead you to think it is fully waterproof. That is just NOT the case(pardon the pun). My son had it in the water for less than 30 seconds and water was in the case. The phone is ruined and LifeProof is not going to replace it...but they would replace the case with another. LOLI just don't get it. I really don't. DO NOT buy one. This is your warning...it has now cost me over $500 to replace everything because we were not eligible for a replacement phone by ATT...yet. NO FUN!
321075
The phone was great! However I dropped it and broke the screen. I was able to update to update to whatever was the newest version.
208612
I splashed water on mine and the screen digitizer freaked out. Water got under the screen protector, spread out under the protector and made the phone think I was pressing everything at the same time. Clearly not water-proof/water-resistant.
549210
I stepped on mine and there was a crack on the screen and the touch quit working .I bought a LCD screen and watched a youtube video on how to put it in and did it and now its still working fine . I bought the screen from amazon think it cost about 30 bucks .good luck
614487
i dropped my phone from my car seat, and it cracked in one part...i can't feel the crack with my finger, and it doesn't seem to be impacting the performance of the phone. that was a couple weeks ago and it is still holding up with the crack.
2075006
The one I received was already broken. I will be buying a REAL Lifeproof case for my phone!
548088
If you stuck your thumbnail under those circle like tabs slightly lift up and push forward toward the front of your phone (the screen) and it should pop off just make sure they are all loose before you pull on it. That's how mine broke :-/
1134998
You need a new LCD and digitizer screen . It doesnt come seperately. Also, if you are planning to replace this yourself, just a word of advice: it's a bit tough to detach the screen,which is the very top layer. To see if yours is even damaged,run your fingers across the screen. If its smooth,its fine,but if you can actually feel the cracks from when it was dropped,then you will need a replacement screen too.I had a galaxy2 and the same thing happened. After going through HELL trying to repair it,I finally figured out that I'm losing $ and had to accept my loss.:( your phone is a tad different though. Best of luck!Check out youtube for how to fix it! You need a new LCD and digitizer screen . It doesnt come seperately. Also, if you are planning to replace this yourself, just a word of advice: it's a bit tough to detach the screen,which is the very top layer. To see if yours is even damaged,run your fingers across the screen. If its smooth,its fine,but if you can actually feel the cracks from when it was dropped,then you will need a replacement screen too.I had a galaxy2 and the same thing happened. After going through HELL trying to repair it,I finally figured out that I'm losing $ and had to accept my loss.:( your phone is a tad... » Read More You need a new LCD and digitizer screen . It doesnt come seperately. Also, if you are planning to replace this yourself, just a word of advice: it's a bit tough to detach the screen,which is the very top layer. To see if yours is even damaged,run your fingers across the screen. If its smooth,its fine,but if you can actually feel the cracks from when it was dropped,then you will need a replacement screen too.I had a galaxy2 and the same thing happened. After going through HELL trying to repair it,I finally figured out that I'm losing $ and had to accept my loss.:( your phone is a tad different though. Best of luck!Check out youtube for how to fix it! « Show Less
2222171
I wish I could add a photo here, but short answer is yes. This just happened to me about 2 weeks ago, my screen completely shattered.
1935609
I bought kept a screen protector on the screen and a case on the phone from the day I got it. The phone itself would be too fragile to NOT have a thick cover on it at all times in my opinion. Also, i found that the screen was really sensitive and mine got "stuck" between screens when I would swipe.
1586061
it doesn't matter the company doesn't back their warranty of it being waterproof....I purchased mine from Verizon and jumped through all the hoops to register my case~ 11 months later I TRIED to submit a claim and Lifeproof cancelled my registration! didn't know they could do that but they said I wasn't able to prove my phone was actually in the case! BAD BAD BAD....not sure why they would think I would waste $80 and then not use their case for my phone.....they suck!
37712
No Chris because this is just the screen lens cover nothing else this is the cover to protect the actual screen. Something might have happened to the lcd. Have you dropped it or anything. Sometimes even pressure could have done something like this even without a crack. Also you might need to hard rest which you can go to samsung. Com to go through steps if that doesn't work I would connect to kies which is also on the Web address. If nothing works go to your phone company and go from there.
446075
Oh sorry. I don't have a life proof case. I have caseilogy which is a great case