replacement part for battat toy- take apart crane: where can i get a bolt repaced for this toy??
1128592
Just spoke to them again as a review said they had the replacement parts. NO they do not as they stated the Manufacturer i.e. CHINA did not send them any. Did they ask for them - NOP THEY DID NOT. Truly bad customer service. I will not buy another toy from this company. Toddlers will loose the parts and you should be able to buy replacements.
530258
I have several set of their toys. I need the small wheel from the airplane set and a few nuts and bolts. How can a toy company not able to let customers order spare parts?!?! Battat, are you listening?
896609
Just call the company. They replaced several parts for me as well. (they feel guilty because they forgot to set up a parts ordering site for those gazebos :-) Great people and a good product. These really turn heads and get our animals noticed at our adoption events. Call : 800-664-4939Robert SudburyDirector: Paw Angel Animal Rescue
1358318
I've never tried to get replacement parts from the manufacturer, but I did get a few side panel screws from Orchard Supply. I just took one in and said, "sell me about 20 of these." (I'd stripped many of the heads trying to figure out how it went together.) They didn't have any trouble finding a match.
25050
The manufacturer website has spare parts. Might have to order directly from them.
2017631
I am sorry but I have never had the need for replacement parts so I am not certain where to look. Good luck!
37394
I found the following information on the Battat website in the FAQ section. Their customer service contact number is listed below."You should be able to receive an exchange or a refund at the store where you purchased your Battat® toy. Otherwise, our customer service representatives can help you. They can be reached at 800-247-6144, Monday through Friday, from 8:30 to 5:00 Eastern Time."
128244
Its a $25 toys, so generally speaking there will not be replacement parts available. If the item is only 30 days old, I am sure Amazon would refund or exchange and the manufacturer might as well.
1171197
You may want to double check the box or call Kidkraft for replacement parts. The back is sorta cardboard.
1664336
It should come in a blue plastic bag, maybe with a white sticker that has a cage code. The bolt would be seperat with red loctite on the threads in same bag (w/ plate)...total three pieces. Jack
521655
I thought it was disposable and threw it away. Manfrotto doesn't list it as a replaceable part on their website. I've traveled overseas without mine and it h as held up. But if you're worried you can buy a 3/8-16 bolt or wing nut from the hardware store.
298635
I would try the Fisher-Price web sight. I know they make replacement wheels, batteries etc.
1777161
you can make a new plate out of cardboard or a small sheet of plastic. Or get a 2 inch wide strip of velcro and sew on the hook side on one end and use that. There are no spare parts available for this model. I tried to seach for a new axle after a kid steeped on the rear wheel and broke it.
1294773
Sorry I don't have any suggestions for replacement parts. Since the strap was broken when you received the shipment, you're probably better off just returning the entire thing to Amazon for a full refund, then ordering a new gravity bar kit.
1632547
I would contact Guardian and see if they sell replacements. I would think they have a parts department.
1407422
I would contact KidKraft directly and see if they can provide you with the missing part. Their website is www.kidkraft.com.
70603
You can contact the company directly. They are very responsive and gave me replacement parts at no charge. However after my third request for additional nuts and bolts, they pushed back a bit. I offered to pay and they obliged. They had to pull parts from other kits. Their distribution center is in Los Angeles, however they are made in China. You should be able to locate the company contact info from Amazon. Good luck! Also, my recommendation is to use locktite on thr nuts and bolts. I used the blie locktite. You can get a small tube of it at your local auto parts dealer. Since I used it, the legs no longer work loose.