Any ideas why the vacuum keep turning off (light goes off and goes to floor mode) when I am on carpet?
1115554
The control is on the handle right next to where you hold it. You may be bumping it with your hand while vacuuming.
1115555
I had the same problem until my husband attached the wand unit for me. I was being too gentle and it wasn't making a good connection. He used more force and it began working much better. I do not have this vacumn anymore, however, because of other design flaws it has.
2090731
You have the right bag. o the problem may be with your vacuum. We have never had this problem with these bags. Once we did receive another type and they did not work at all. Returned them and purchased these HEPA bags and they have been ok. The vacuum shutting down means that it senses the vacuum bag is full. You could try and open one bag to make sure it will inflate. If it does not shut down then you have map-formed bags that need to be replaced or inflate each bag before inserting. Try this first before you take the vacuum to be serviced. good luck David
700741
My first thought is it could be the belt. When you turn the machine on if the belt system is working properly a little green light will come on top of the belt housing. If that light doesn't come on, the belt is probably the problem.
1689805
Dust cup is full, or the hose may be stopped up. I wouldn;t run it too much with the light on, for fear of burning up the motor.
1636752
Shut the light off at the source. That is what I have done. When I need it I switch it back on. Otherwise call the company.
623641
Mine did that a few times and it was one defective unit (garage) that kept triggering the system. They are quite sensitive to any kind of debris. You should also use a vacuum every 6 months and suck out any dust build up of the sensors to help prevent this.
1074682
I have never had this problem. Sounds like a poor contact between the battery and the vacuum or maybe the vacuum is plugged.
1025249
When I rinse mine with water and dry it for 24 hours it has really good suction.... That doesn't sound right. Maybe you could try a new filter to rule that out, but to me it sounds like a problem with something else in the vacuum.
948518
99% it's the lamp door. If it isn't shut properly, it turns off. Happened to me after a move once. Just open and choose the door on it.
764017
If everything is connected properly and still not working I'd send it back or replace part not working through the warranty which is for a year. A piece broke on mine, twice, and the local vacuum store replaced it. It was very easy. Usually seller will pay for return ship and even arrange pick up on a defective item.
1499832
I am guessing something is missing. I have had two of these vacuums and never had this problem. You may want to return it and let them know it is defective. Hope this helps.
1572356
I'm not sure this is the right answer because I've never had this problem but there are buttons by the on/off button at the top that say hi/lo carpet and bare floors. Make sure it's on the hi/lo carpet and you may have to push the hi/lo carpet button twice. Sorry I couldn't be more help.
989245
try an outlet in the kitchen , they are often wired for more current handling, if you get same result ( and have never had issues with power in your home before ) return vacuum , it is pulling to much current and may be defective .
425407
I have not change, and I have only owned mine for six months. My red light went on and I took my vacuum cleaner only once to clean.
588567
Remove m power, plug tv directly into wall and see if tv turns off. If it doesn't turn off, your m power is over heating and possibly shorting out. It's very possible that your tv is over heating as well. Remember these conditioners only clean and stabilize power.Hope this was helpful
1966190
I'm not sure...Here's what my vacuum does when switching from hard floors to carpet and vice versa. When I'm vacuuming carpet, the motor has a whirling sound, when I switch the button to floors, the whirling stops (quiets down) and just has a vacuum sound. I hope this helps, if not let me know and we'll go from there.
1479276
It has a sensor that stops it when something gets stuck in the roller bar. So if its a high thick carpet then it has a hard time turning and shuts itself off. Mine usually stops if it gets an envelope or a zip lock bag stuck in it. Ha ha.We have one thick throw that it stops on also.