When I plug charger into wall, 1 green light. Battery on to port, lights dont change, battery doesn't charge. Loose fit. Am I doing something wrong?
1127513
I bought this product when my laptop charger port became compromised and the fix was almost as expensive as buying a new laptop, so instead decided to purchase extra battery and charge batteries externally. I found that the original battery that came with my asus laptop -- so it was old--would not charge on the external charger---get the same response you are getting. Since then I have purchased 3 new batteries--all charge perfectly on the external charger. If it's your original battery may be the same issue? Hope this helps!
1127514
i had the same problem and I send it back and got the new one. These chargers are so sensitive
1127515
I would send it back bacause mine is green all the time unless my battery is plugged in. When it's dead and I plug it in it turns red until fully charged and then it will be green again. If the battery is not charging you could either have a dead battery and will need a new one of those or you have a bad port and you should send that in and have it replaced.
1127516
I would suggest bending one of the outside prongs of the charger in VERY slightly to get a better fit. I've had instances where my battery wouldn't charge. I don't know if this makes a difference or not, but plug the charger into the wall outlet first, then plug the charger into the battery second. Not the best design for a charger, in my opinion.
1127517
I had a similar problem. It turns out I had the wrong battery for this product. Still, I'd contact the seller for assistance. They are very helpful
1127518
I almost returned this charger, but then got it to work. It is a loose fit for me to, but it has been charging the new battery I bought. The original battery wouldn't charge because I think it was too old.
1621997
I can't seem to charge this correctly. I bought a charger where I can plug into the wall but it doesn't charge fully. Is there something I am doing wrong? Do you leave it on when it's charge with the display on? The instructions are not clear.
1184391
The red light won't stay on. I've plugged it both in the wall and on my computer and I have no indication that the charge is holding. Is this happening to anyone else or should I return it? I only got it today.
864609
When you plug in charger by itself, it will be lit green. When you connect battery that is low it will be red lit. When finished charging, it will be green.If not red when plugged in, try different outlet in case problem with that one. If same suspect damaged charger.
2269893
I left mine on charge for several days. The light never turned green. The light on the charger went out, and now nothing works. Evidently, at these prices they do not include technology to stop the charger from over charging the battery. I will be attempting to return mine forthwith.
1455922
Check to be sure first of all that the charger is operating by looking for the red light when its plugged in. Please note: these batteries are rechargable. If the red light it is on then its possible the batteries are defective, The batteries are enclosed in the main section near the handle. Check with Radio Shack to purchase the same batteries, you may also need a soldering device due to the battery tabs are sometimes linked together.... It may be a better idea to replace the entire unit!
1411309
My light (green) stay's on when charging. It goes off when complete. Mine only blinks when the battery is low. It sounds as if your battery might be faulty.I never use tech support on anything. They usually know less about their products than we do!
1860428
Unplug charger, then plug it back in and try to charge it now....don't know why, but that seems to work for me....certainly no the way it should be.
524776
Charger light changes from red to green, IIRC. Don't have it with me right now. *Might* be printed on back of charger...
2100816
Make sure the prongs aren't broken, or try unplugging the charger from the wall then put the battery in and connect it back to the wall. You might need to unplug/plug it in the wall everytime you need to charge your battery. Had the same problem
2133949
About 2 months ago I purchased 18 of these units. When charging them all, I initially found that only 4 of the 18 green lights on the chargers came on and the rest remained off. However, I verified that although the green light was not on, the battery was still being charged as expected (the charger was working fine, but the Green LED just wasn't working). As time went on more green lights would come on, somewhat sporadically it seemed - but all the chargers were still charging. It's certainly inconvenient. As a result, I measure the voltage on each battery after charging to verify that it reached capacity. About 2 months ago I purchased 18 of these units. When charging them all, I initially found that only 4 of the 18 green lights on the chargers came on and the rest remained off. However, I verified that although the green light was not on, the battery was still being charged as expected (the charger was working fine, but the Green LED just wasn't working). As time went on more green lights would come on, somewhat sporadically it seemed - but all the chargers were still charging. It's certainly inconvenient. As a result, I measure the voltage on each battery after charging to verify that it... » Read More About 2 months ago I purchased 18 of these units. When charging them all, I initially found that only 4 of the 18 green lights on the chargers came on and the rest remained off. However, I verified that although the green light was not on, the battery was still being charged as expected (the charger was working fine, but the Green LED just wasn't working). As time went on more green lights would come on, somewhat sporadically it seemed - but all the chargers were still charging. It's certainly inconvenient. As a result, I measure the voltage on each battery after charging to verify that it reached capacity. « Show Less
1066645
Sometimes the charger is bad? Check it by taking the battery out of the PC, then plug back in to the wall outlet. If your PC works the charger maybe bad?
147464
i think you should start with trying another charger. since its a micro-usb port it shouldnt be too much of a problem finding one. you should also try different sockets... the electrical output may differ a little bit. if the problem still persists, i assume its the battery. try discharging it and (however) charge it again up to 100%. your next option would be buying another battery... good luck!
1179989
I would conclude that the charger is defective. I used mine yesterday and the lights worked correctly.
648120
In fact, at the time it starts to charge (with battery inside), it must be in red mode (the charger light), but when it is full charged, the same light changes to green. If it begins in green you have to check if the battery is in right position, I mean, the connectors have to contact ones to each others (charger - Battery). If not, please adjust them until they contact together. it can occurs frecuently. good luck.
267281
if the green light is lit, the charger believes it is charging. Not sure why it isn't working, but the phone should show it is charging. Make sure the case isn't too thick and that it isn't metallic. Good luck
222136
That shouldn't happen. Just the charging light should come on. The greatest feature of these lights is that they are guaranteed for life. Contact them and send it back.