How do I open the bottle so that the pump works? Turning the nozzle counterclockwise does nothing!
1115008
Hold the plastic part at the base of the nozzle still and keep turning in the direction of the arrow. If you play with it for a minute, you'll get it open.
1115009
First let me congratulate you for this purchase. this product is grate!!, is like a screw. So you have to keep on going clockwise to open it. ;)
1742812
You will have to twist the stopper. This will release/extend the stopper. Then cover bottle and pump until tight,.
1563419
Press to snap-open dispenser top. Not a pump, dropper or screw off top. Hope this helps.
396284
The pin should be under a "hidden" lid in the handle; check again! If it is not there, request it or exchange the pump.
391507
The bottle just snaps in, but I have the same problem. I thought my canister was empty but it's just the machine. In fact I don't even use it anymore. I wish I had bought it locally so I could return it. ..
2110065
just unscrew the nozzle from the bottle. It may not go back on once you remove it.
1857660
First shake the bottle vigorously for about a minute. Then squeeze hard on the bottom part of the bottle. If you are lucky the bottom part of the bottle will fill the reservoir on the top and then you can pour from the top reservoir into your hand or hose sprayer. If squeezing the bottom does not fill the top, then the valve between the bottom and the top is probably clogged and you can either return it to the store or else take a small drill and drill a small, maybe 1/8 "hole between the top and the bottom. Then you have essentially converted this into a single bottle with one chamber, but you can then pour from this bottle to your sprayer First shake the bottle vigorously for about a minute. Then squeeze hard on the bottom part of the bottle. If you are lucky the bottom part of the bottle will fill the reservoir on the top and then you can pour from the top reservoir into your hand or hose sprayer. If squeezing the bottom does not fill the top, then the valve between the bottom and the top is probably clogged and you can either return it to the store or else take a small drill and drill a small, maybe 1/8 "hole between the top and the bottom. Then you have essentially converted this into a single bottle with one... » Read More First shake the bottle vigorously for about a minute. Then squeeze hard on the bottom part of the bottle. If you are lucky the bottom part of the bottle will fill the reservoir on the top and then you can pour from the top reservoir into your hand or hose sprayer. If squeezing the bottom does not fill the top, then the valve between the bottom and the top is probably clogged and you can either return it to the store or else take a small drill and drill a small, maybe 1/8 "hole between the top and the bottom. Then you have essentially converted this into a single bottle with one chamber, but you can then pour from this bottle to your sprayer « Show Less
323584
Slightly twist the circular part below the spout counter-clockwise. Sometimes it opens easily and sometimes it doesn't.
350357
You either turn it in the clockwise or counter clockwise direction. I can't remember for certain which direction as I only have an open one right now. It is basically similar a similar opening operation to how you would twist then pump a shampoo or body wash dispenser with a pump. It takes around 5 pumps once you have "twisted and opened" it to get the product to dispense. Of note, half a pump is usually sufficient to cover the entire face due to the opaqueness of the product.
2198775
I line up the opening of the bottle with the sprayer of my perfume. U can a little funnel but I've never tried. So I literally spray the perfume into the vile. The sprayer on the viles come off, they're twist on/off. U could pour but none of my perfumes can have the nozzles removed so I just spray into the atomizers
1107662
My spray didn't work at first either. I just unscrewed the top, and then I put the bottom of the spraying component in a glass of water, and then after attempting to spritz the water it ultimately worked. After that I put it back into the bottle and everything worked fine.
1227671
They (the manufacturers) told me, that after pumping, to turn the nozzle, and it did work. It just doesn't give you a lot of spray for all that pumping, so I don't totally love it, but it does spray once you do that. I hope it works for you.
814221
If you have already filled the tank and installed it high enough as specified on the instructions, then you may be not opening the valve to the correct direction, wich is counterclockwise. Please let me know if it helps.
2136009
I got the same issue at first. I managed to open it up this way: Hold the bottom plastic/clear at the point (the spout) with one finger in one hand, and your other hand is holding the the stainless/metal part, then pull the clear plastic part away from the stainless /metal part. Good luck. Hope it works for you.
1017558
There is a little latch underneath the handle that might be flipped up instead of down preventing you from using the spray. Also on the top of the nozzel is a screw thing that controls the flow. That might also be your problem. You will have to play with it.
1839240
My last bottle, the pump was cracked on arrival. I had to use a pump from another bottle. It takes a bit to get them to spring open, but pushing down, twisting, and patience gets it open
1474217
Remove the back plastic cover on the back of the motor. There are 4 screws that run the length of the motor and hold the plastic pump housing in position. Loosen these 4 screws and pull them out of the pump housing but not all the way out of the motor. Rotate the pump housing 90 degrees counterclockwise to the horizontal position. Put the screws back in the pump housing and tighten. Loosen the compression ring that holds the pump basket in position and rotate the pump basket 90 degrees clockwise.I believe this is what you were asking. This is what I did with my pump when I installed it.Good luck Remove the back plastic cover on the back of the motor. There are 4 screws that run the length of the motor and hold the plastic pump housing in position. Loosen these 4 screws and pull them out of the pump housing but not all the way out of the motor. Rotate the pump housing 90 degrees counterclockwise to the horizontal position. Put the screws back in the pump housing and tighten. Loosen the compression ring that holds the pump basket in position and rotate the pump basket 90 degrees clockwise.I believe this is what you were asking. This is what I did with my pump when I installed... » Read More Remove the back plastic cover on the back of the motor. There are 4 screws that run the length of the motor and hold the plastic pump housing in position. Loosen these 4 screws and pull them out of the pump housing but not all the way out of the motor. Rotate the pump housing 90 degrees counterclockwise to the horizontal position. Put the screws back in the pump housing and tighten. Loosen the compression ring that holds the pump basket in position and rotate the pump basket 90 degrees clockwise.I believe this is what you were asking. This is what I did with my pump when I installed it.Good luck « Show Less