Did anyone else's Rocky arrive with grinds all over the outside of the machine and packaging? I know there is a slip of paper that says there was some factory testing and that there may be some grinds left over; however, ours came with a large amount...
1150306
sorry for that happening to you. i can't remember but I don't think mine arrived that way. You may have gotten a machine that someone was actually using thus the grinds all over the place. I'd phone the company you bought it from and the rancillio company.
1300452
Perhaps the grounds are wrong, do you await the light going on? Some suggest using a paperfilter but I don't mind grinding it fine and having a bit of silt Or two grinding runs, usually, one coarse and the top fine (not too fine ... caffeine is a certain size, like LSD, it gets smaller in your system )
1591283
I have never had a serious problem with the grinder such as yours, but I would assume if you contact the manufacturer they would replace your product.
1501253
I had a similar issue with mine. I noticed that the cradle above the grinding element was not locking into place. There was a dense layer of packed, finely ground coffee that seemed to be inhibiting the cradle from locking. Once I cleaned that out (with a somewhat sharp wooden chopstick), the grinder started working.
1928584
Hi Amanda, Well I've had more time with my KA grinder since I wrote that review. I'm still pleased with the way it operates but have come to realize that grinding times need to be longer than the directions call for. I, too favor a fine grind so have been holding the grinding to a count of twenty (one one thousand, two one thousand, etc.). Sometimes it helps to pause at ten and shake the grinder lightly to ensure a thorough grinding with no left over whole beans. Enjoy!
1187845
Mine came with a fine and a coarse cutting disc. We used the fine disc for grinding Angus beef and it worked perfectly. since I cut the pieces to easily fit the opening, no ramming was necessary and the results were great without having to grind things twice. Also ran some dried bread through for clean up and a tooth brush to clean the disc.
200559
You need expresso grinds, e.g. illy. You can make a new batch as soon as it is cool enough.
1501817
Mine grinds powdery fine for my expresso grind, however there are a few larger(drip grind size pieces) that make it through the grinding process.
2063649
I have noted the grind settings are not perfect. I keep a small bowl to catch the extra grinds. I also set mine to give me slightly less than I need, then I manually top it off.
721987
Hi there! Yes, my grind setting is incredibly difficult to change but I am able to change it, I just never do. I didn't even realize that the manual said to change it during the grind. I have done it only while it's not grinding. I have noticed that it will change a little easier if I don't push down too hard. It's a bit frustrating so we just stopped changing it. We have it set to the finest grind and that's where it stays. :) Sorry I couldn't be more help.
2052504
Kind of, I was hoping..the grind is really good but the static can drive you crazy. If you find something that works, let me know. You really need to clean it out with each use.
191387
I'm buying one myself, but will take it apart before first use just to see what could damage it. I suspect that the buyers who have problems are running the unit too long on too fine a setting, expecting performance of an $400 grinder. More expensive grinders are designed with heavier gears made of steel instead of plastic and better heat dissipation so they can run forever even on espresso settings. Such are the tradeoffs in designing a $100 burr grinder.
643787
It will happen for every one. I'ts a dirt came from the stone. Usually we have to grind first for small amount of batter for discarding. So you don't worry to waste all the batter with black scrapes instead of grinding more.
1368227
To second another answer... There should be a little note from the factory that says they test with actual coffee before the unit leaves the factory, so finding left over grinds is normal on new units.
207792
Reduce the content of metal filings in your recipes? :)Your experience is the opposite of mine, but maybe one beater isn't setting right and it's being smacked about by the other... Make sure both beaters are in completely and don't turn much without the motor running.It should still be under warrantee, maybe this is a question for the manufacturer.
1719274
There seems to be no country of origin on the grinder itself. I checked the operating directions. Nothing there, either. It's probably on the packing but that's long-gone. IOW I do not know where it was manufactured. Sorry ...
1921876
This has been a problem reported by other reviewers and I also have had the problem when I over tightened something inside while cleaning. I had the grinder fixed. Since then, the grind has been very even. You can read the comments section of my review to learn the whole story.