Have you recently changed your product?It's lighter in color and no longer smells sweet. Now smells burnt or smokey. Not happy.
1123281
It smells the same to me. The smell reminds me of a bees hive but very faintly. I've been using this a little over a year. I came across this in California at Bed Bath and Beyond (which they no longer carry). I fell in love with it. It was only available in the small jar so I thought I would see if Amazon carried it. Thank God they did and I was even more excited that they carried the large size jar. Both the small jar & the large size jar smells exactly the same. Reorder it again and compare the two. It's an excellent product & I will keep reordering it for my skin is so much more moisterized by it. It smells the same to me. The smell reminds me of a bees hive but very faintly. I've been using this a little over a year. I came across this in California at Bed Bath and Beyond (which they no longer carry). I fell in love with it. It was only available in the small jar so I thought I would see if Amazon carried it. Thank God they did and I was even more excited that they carried the large size jar. Both the small jar & the large size jar smells exactly the same. Reorder it again and compare the two. It's an excellent product & I will keep reordering it for my skin is so much more... » Read More It smells the same to me. The smell reminds me of a bees hive but very faintly. I've been using this a little over a year. I came across this in California at Bed Bath and Beyond (which they no longer carry). I fell in love with it. It was only available in the small jar so I thought I would see if Amazon carried it. Thank God they did and I was even more excited that they carried the large size jar. Both the small jar & the large size jar smells exactly the same. Reorder it again and compare the two. It's an excellent product & I will keep reordering it for my skin is so much more moisterized by it. « Show Less
1123282
Agreed. Am thinking it is fake product. The paper sealing strip was not on this jar. Am planning to file complaint against seller.Update: Contacted Waxelene. They had a "wonky" batch from some beeswax that they got a lot of customer feedback about the pale color and "off/smokey" odor. They are amazing people with great product.
497145
I don't believe the fragrance has changed but the packaging is probably the "new" version.
1723715
It looks like the packaging has changed since I last ordered mine....not sure if that means that the formulation may have changed? Might be best to contact the company...or make sure whoever provides the ingredient list to you has the current packaging.
1020842
have been using this product for about 6 months and have never noticed a smell of any kind. I would return the one you have and sure they will replace it for free
70724
The latest bottle of this product that I received, the capsules are WAY lighter in color. what gives? I even emptied each capsule and the substance is lighter in color than the older ones (production date only 5 months different and both freshness dates are good into2017)
2160932
I've never had this issue. It has always smelled fine. They shouldn't send you and expired product. I would send it back...
2189067
Mine didn't have the smell, either. When it was brand-new, it had one of those "new" product smell a little but it went away fast.
1508682
Personally, I would exchange it. When I first opened the package, mine had zero smell to it. Absolutely none. Which is exactly what we're paying so much extra money for, right?! I would assume there's something wrong with yours. I absolutely love mine.
1831199
Hi Walt, I don't know! do you have the filter in place? You are sure it's smoke and not dust? does it smell like rubber burning?Please check the rubber belt and make sure it's not twisted or jammed. Does the smoke have an order, is it like electrical burning or rubber?
627225
It used to be clear, used to have classic printed on the bottle and it used to smell better. Now this product just smells bad and is milk white not slightly white but milk white. I have tried to go through my past orders so I can get the same shampoo as what I have always got before but every past order says I purchased this. I have only purchased this once. All the ones before had classic printed on the bottle.
1109211
I was just wondering the same thing. The last container I ordered was a lighter colored pink. The one I have now is bright pink. Does anyone know if or why they changed the color?
922317
I thoroughly agree! The new cream leaves a residue on my skin and has a different fragrance as well! Time to search for a new night cream!
637717
I'm sorry. Mine did not come with a smell. :( Maybe ask them to replace it.
1854409
I found it has a slight scent. The info sheet did read that the product will change color slightly over time, but should not affect potency. However, the color you see upon arrival/opening could be an indicator that the product has been sitting around awhile, just a thought. But mine was clear and mildly scented upon arrival and has slightly yellowed over time.
353644
I had a smell in the beginning but as they say below it wore off...if it continues I would contact the manufacture for another model. Make sure to check for melting plastic...also make sure the outside doens get hot.
3350
Apparently the formula was changed...it used to be a cream. Mixing won't help. It still does a god job, even in that state...Regards
229799
I have updated a new picture. It comes in a retail box not grey. I cant send picture to this question. But the box has a pink Aroma picture. Let me know if you can see it. Thank you.