After 3 hours of drawing my nib is worn and has scratched this surface of the tablet, is this normal?
1126678
I've used mine for 20+ hours and the nib is fine and no scratches so I'd say not normal.
1126679
Nate,I bought my wife hers for Christmas, and it still doesn't have any scratches. I would contact your supplier and ask what they are able to do for you.
1126680
This is not normal. If you have worn down the nib this quickly it means you are pressing way too hard. Lighten up.
1126681
your putting way to much pressure through the stylus! ... as Carl B said ... you need to lighten up!
1126682
I didn't have that problem, the nibs do leave small marks you can see in the light, but i wouldn't call them anything near "scratches". the surface remains perfectly smooth, so if you have any kind of scratches, something is wrong.
1930178
I have not had any problems with it scratching my screen. I am very careful to make sure my screen and the tip of the pen are clean before I use it though.
1037047
Same issues. Some vendors seem to sell counterfeit Wacom pen. It's my second and it's worst then the first one. Ended up buying locally from Best Buy and that's the real thing.
2201304
Take the shell to an authorized Mont Blanc dealer or mail it to their repair center as per their website directions. There is a fee involved, but as long as the pen is genuine, they will completely repair the pen. I had most of my pen replaced recently due to just many years of wear - the repair center replaced the worn parts and gave me back my pen. The repair mentioned to me that he needed to replace much of the pen and it was essentially a brand new pen with the exception of the pocket clip. The repair / replace fee was $75. Sure beats spending the $400+ for a new one.
2092042
Mine was NIB, and did have the warranty. It is now the end of February 2013 and the unit has performed fllawlessly.
1882089
When I received the package, open it, found 2 stylus have some scratch. It must be when they shipped it all together in one bag. But I am using it now. Thanks
1684925
Sorry, I can't help. I bought my pen with just the one nib; it's on the finer side rather than the broader, but not really fine.
2168781
Thanks for responding...I guess I happened to be the guinea pig because my came with deep scratches on the back of tablet and showing wear and tear on back as well which lead me to beleive someone may have returned that one.
143846
It's not normal as I do alot of rigorous writing every day. Just go through the Amazon return process which they will send you a new one right away.
1717992
I believe mine is a fine nib, probably a 0.7mm, maybe even a 0.5mm. Since it's not specified and the seller is not Amazon, just click on their name and email them. What I received may not be what you receive. I do like the pen. I have received many compliments. I've used it daily for about 4 years.
229774
I'm sorry to hear that you are having problems with your pen. Mine has not scratched my iPad (3rd Gen) with or without the privacy screen. I can see how it would if it didn't have the clear disk attached to the tip, but with that in place, I have not had any trouble with it at all. I use Notability and I can change the width of the writing from fine to paintbrush-like strokes. I know there are other programs at the app store that may also serve your needs much like the one your student used (which sounds totally cool, btw). Best of luck.
1142688
Thank you so much for letting us know! And sorry to hear about the disappointment... seems so silly of Wacom to do this to us. If there is no texture difference what is the point of having a standard and clear version? The tablet is black anyway. ^^;
1060693
I would return them. FWIW, you can also soak the tips in fingernail polish remover. But that is usually for old, dried out pens, not new ones. I hope you get your money back or a new set - they are really good when they work.
2275468
I've never had that experience but I have felt the nib was a bit large. You can get replacement nibs that are fairly inexpensive and try a new nib.
715717
I don't think that is normal. Did you get a new or returned item? My fryer was some what dirty like it was on the shelf for a long time or machined in a dirty shop...but I washed it and cleaned it up and its working great ever since. I never had any issues with it....I would contact the seller and get exchange if you can't live with the scratches...
1734037
It's fine resting that you asked that. I prefer a stiffer nib. The nib that came with the pen was softer than I live. I ordered replacement nibs and now it's perfect. I forgot who I ordered from but it was 3 nibs to a package and it was through Amazon
567235
The surface (other than the sides) are matted, so finger prints don't really show up well. Upon inspecting it right now after using it for a few months I can smudges and a bit of dirt but thats really my fault more then the keyboard >.>As to it scratching, I've not noticed anything of the sort and the lighting is pretty awesome.Negatives: Dont get this to write any papers from the get go. It often has issues creating capitol letters, and it takes an unusually long time to break in the keys. Aside from the function of the keyboard, if you buy this particular item then you will need to semi permanently leave your left pinky in the space between the "M" keys and the left shift. Hope this helps! The surface (other than the sides) are matted, so finger prints don't really show up well. Upon inspecting it right now after using it for a few months I can smudges and a bit of dirt but thats really my fault more then the keyboard >.>As to it scratching, I've not noticed anything of the sort and the lighting is pretty awesome.Negatives: Dont get this to write any papers from the get go. It often has issues creating capitol letters, and it takes an unusually long time to break in the keys. Aside from the function of the keyboard, if you buy this particular item then... » Read More The surface (other than the sides) are matted, so finger prints don't really show up well. Upon inspecting it right now after using it for a few months I can smudges and a bit of dirt but thats really my fault more then the keyboard >.>As to it scratching, I've not noticed anything of the sort and the lighting is pretty awesome.Negatives: Dont get this to write any papers from the get go. It often has issues creating capitol letters, and it takes an unusually long time to break in the keys. Aside from the function of the keyboard, if you buy this particular item then you will need to semi permanently leave your left pinky in the space between the "M" keys and the left shift. Hope this helps! « Show Less