I cannot get a key code to make the keyboard work. Where can I send it back?
1135361
To get a new pass code, you need to unpair the case from the tablet. In reference to the case, there should be a feature on the tablet that prompts you to "forget this device". Once the case no longer recognized by the tablet, then start the process all over again and a new pass code should appear. If you have any further issues, please contact us (Tablet2Cases) directly. Thank you.
2022581
deblake60 has the best reply - regarding the num lock key with the green light on or maybe it is off! Person that asked should try that response. Then if it doesn't work, you can forget contacting the manufacturer for an exchange, or returning yours and getting what you paid for a working keyboard! Good luck, I have been trying for months to get the letter issue resolved and not one reply!!
827949
I would suggest that you reset your keyboard to the tablet. If it doesn't work, then you might just have a defective keyboard and ask to have it replaced.
2114967
Your keyboard should have shipped with a USB receiver that looks like a small thumb drive. Plug that into one of the computer's USB ports. If your keyboard is charged/has battery life, your keyboard should communicate with the USB receiver without the need for you to install drivers. If you can't find the USB receiver, check the package contents that you threw out, it could be there.
2115460
I have the same issue plus some extra issues as well. My keyboard never worked ok. I ended up without using it. Is still on the original box because i cannot work like that. Nice design but with too man problems. Not a good keyboard.
1977990
No problem pairing it up, but keypad is not eorking anymore. Does anyone know about return policy?
1503986
There should be a disc inside that has the software to program it to whatever keys you want. Its a small disc and is easily missed inside the packaging.
1412958
Yes, I had the same issue, as well as some keys not working at all. I think this is a lousy keyboard despite all the great reviews. As writer for more years to remember, I know a crappy keyboard when I use one.
951219
I face this problem every 6 months or so ( I've had this piece of crap for 2 years now). Fixing it is easy, follow the instructions here: http://www.ifixit.com/Guide/Unresponsive+Keyboard+Keys/11932
2149043
Try going into as if you were going to send a text. Press the button next to the microphone you will see Input Options. It gives you option to select keyboard. Let me know if it works
1105700
I wasn't able to get my keyboard to pair either. I returned that piece of jump to Amazon promptly.
683051
I'm sorry i had the same problem and the keyboard i never got to work.. i really liked the product but not able to use it correctly.
1759574
Alayna, I checked with my granddaughter today, and she said ALL of the keys worked fine on ours. Yours just must be defective. Take it back to Target and exchange it for one that works properly!Julianne
2236892
The keyboard will type, but the program to bind keys to other functions will not work at all.
2067370
Mine did not work at all (and some of the keys stuck after pressing) so I returned mine.
1900459
Download the software from the site. http://www.logitech.com/en-us/support/g19-keyboard-for-gaming?crid=404&osid;=14&bit;=64
1025938
It didn't occur to me to try but I would have thought that most of the issues would lie with Android i.e. they would be independant of the keyboard itself. Does android have a key assigning function? I haven't seen one so you migth need an app. Sorry.