How do you turn this on? I have a working battery in it. It's not turning on and no pressing of any combo of buttons makes it go on.
1122819
Check that the battery is 1) good, and 2) installed in the correct direction. If it does not turn on automatically when these are correct, then the unit may be faulty.
1220455
The on button can be tricky. Click on it and let go. If you keep in pressed, it will not turn on.
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
428718
There is a battery. Try taking it out and putting it back in. The first one I bought was a dud and amazon sent me a new one which has been going strong since.
2161486
Is the on switch on?Test it yourself by saying"BARK" while pointing it away from your face. If that doesn't work maybe battery is no good. Good luck.
427373
I am having the same problem, even brought a new battery and it still does not come on. Warranty is up, so what can I do.
731798
mine won't even make a noise when I put it back together after trying several brand new batteries.I need it but seldom got to use it, and now it is headed for the trash. Lucky you that yours even still turns on.
1182322
mine has not worked either :( as far as I know there is no battery to change.
1156370
Plug in the phone charger, with the battery removed in the phone, then try powering it on. If it doesn't work , place the battery into the phone, then try powering the phone
418209
you should press the button for a few seconds or you could check the battery if can work.
1305139
First make sure you charge it for a couple hours. While it's plugged, press and hold the power button until you hear a vibration, then release the power button, wait for 6 seconds, it will turn on.
866282
Make sure battery top is put on and turned to match arrow. Mine didn't work either until I figured this out
1983168
If it won't turn on as usual, I recommend taking the batteries out for a minute, reinstalling them, and going through the tare process again. (I believe this is just stepping on it to wake it up, then stepping off before it locks on your weight to allow it to balance to 0)
1064566
Make sure it is not locked. Look at the switch on the left side. Make sure the switch on the left side is up and then hold the power button until it turns on.
315300
My guess is that it's a bad bit of hardware (battery that isn't holding a charge) or the power button is malfunctioning. You have to hold down the "play" button for a long time to get it to turn on and I think that must put a lot of pressure on the button. I'd contact the manufacturer and tell them what the problem is and ask for a replacement unit.
1493717
Mine turned on right away. Try to give it 2 hours of charging. Otherwise you've got a defected one.
699550
Take the battery cover off and take out one battery. Then put the battery back in and close cover. Push on button and it should stay on still you turn it off. This sounds crazy but I'm pretty sure that is how I got it to work.