Shipping condition. Has everyones tv been delivered with no damage issues?
1051257
Bought a 32" Vizio from Amazon had NO issues with delivery. Amazon is the only way to go in my opinion. Also ordered a blu ray player no delivery issues.
1172657
Talk with UPS on their requirements for shipping a large TV. I used the box with a moving company and had no problems.
1169907
Top Hat, I'm having the same experience you did. My HDTV was supposed to be delivered tomorrow. Even tho the Amazon product page says the item will be delivered via White Glove, the trucking company said it will not. I've spent the past 90 minutes on the phone, being passed from Adorama (the seller) to Amazon to the trucking company back to Adorama back to Amazon back to the trucking company. It turns out that the product page is misleading. It's only when you buy your TV from Amazon.com that you can get the WG service. BUT, here's the tricky part. You can't just add the item to your cart and go through checkout. You have to click on the list that says "18 New and Used," or whatever the number is. Then you have to SELECT amazon.com as the seller. Isn't it nice that this isn't mentioned ANYWHERE on the product page? I couldn't find anything in the Help section, either. So, I've cancelled my order with Adorama so I can place the order directly from Amazon.com, thus making sure I get the White Glove service. What a PIA!!!
583540
ed,i ordered my tv on aug 16 for $1850 and i found yesterday from amazon customer service that it will not be shipped for 1 to 2 months. since this was a preorder low price i wonder if they are shipping to those customers that have paid higer amounts. so i cancelled the order and bought the thing yesterday from dell at $1799. it was shipped and i expect delivery sept 7.good luck!joe
555800
Yes. I don't believe Amazon provides handling coverage. So if you decide not to open the box at time of delivery you will be stuck with the TV. You will either have to ship back to Amazon at your own expense or deal directly with Sony and there is no guarantee they will cover damages caused during shipping. To be safe, I would have then setup the TV and then have someone guard the front or back door. Put up a police barrier tape or something :)
408035
Yes, yes, and yes. You really must plug it in and see it work before they leave, and reject it if the screen has a crack etc. That kind of damage is not under warranty once you accept shipment. But if you insist on their living up to the White Glove delivery service, you will be fine. I think you are going to love this TV. I have the predecessor model and am thoroughly amazed at its picture, and now you can get this for much less than I did way back in 2008.
19650
I ordered mine on a Monday and the gound shipper delivered it on Friday (4 days). It worked out great especially since this is a pretty light TV. THis is the second TV i have ordered and once again no problems.
1673980
I received a Samsung LN32A450 LCD today. It was listed as being an "open box" in "mint" condition. When I lifted the TV out of the box it sounded like there was gravel inside of it; not a good sign to say the least. Sure enough, it was DOA. I called Samsung Support to be safe. Amazon Customer Service was great and arranged for a pickup (at their expense) though warehouse deals cannot be exchanged; I had to start shopping all over again. There's no telling if it was already broken in the warehouse or if CEVA, a new (to USA) shipping company is to blame. For me, it was not worth trying to save $20-$50. My next purchase will be *new*. I received a Samsung LN32A450 LCD today. It was listed as being an "open box" in "mint" condition. When I lifted the TV out of the box it sounded like there was gravel inside of it; not a good sign to say the least. Sure enough, it was DOA. I called Samsung Support to be safe. Amazon Customer Service was great and arranged for a pickup (at their expense) though warehouse deals cannot be exchanged; I had to start shopping all over again. There's no telling if it was already broken in the warehouse or if CEVA, a new (to USA) shipping company is to blame. For me, it was not... » Read More I received a Samsung LN32A450 LCD today. It was listed as being an "open box" in "mint" condition. When I lifted the TV out of the box it sounded like there was gravel inside of it; not a good sign to say the least. Sure enough, it was DOA. I called Samsung Support to be safe. Amazon Customer Service was great and arranged for a pickup (at their expense) though warehouse deals cannot be exchanged; I had to start shopping all over again. There's no telling if it was already broken in the warehouse or if CEVA, a new (to USA) shipping company is to blame. For me, it was not worth trying to save $20-$50. My next purchase will be *new*. « Show Less
353274
i order a game from amazon and yeah when it arrive the case broke lol.i don't mind since all i care is the game itself in working condition.case don't mean anything to me as long as i can play the game.i have order big TV such as Sony Bravia LCD HDTV 52" and amazon sure pack pretty good and safe so i don't know.i think amazon try to be careful with huge item, but little item like camera and games, i think they just throw it.sometime they will come in perfect condition, sometime they will come and the case would broke.
1695289
Got mine. Delivery Friday. Replacing older TV with this one. For $147 + tax, there is nothing to complain about.
963372
I purchased a 55VT50 new in early 2013. It was shipped new in the original factory carton, and arrived without any damage. The trucking company crew unpacked the carton and helped me to set it up. Delivery was fast and excellent and the TV has worked flawlessly
176521
I read someone's post on a another tv that said the "small cosmetic damage" was nothing more thing some sticker residue. Here's to hoping mine comes in that good of condition too. I'm saving over $200 buying this way.Keep in mind, if the item is being listed as Very Good by Amazon, chances are, the cosmetic damage isn't too bad. Now, if it had said 'structural damage', I'd be more worried.That's just my take on it.
1865262
Sounds like something may have happened to your tv during shipping. I suggest calling Samsung service and have it looked at. My tv seems to be fine, had it for about a week and a half now. Good luck!
1692553
I emailed the company i bought the Tv from, and still no response if they dont fix it i am going to claim a to z guarantee. I suggest you do the same contact amazon or the third party seller and tell them to call up Ups, because ive read some stories about individual people getting ignored or hanged up by Ups costumer service. If they wont call them ask for a refund. Hope your package makes it soon as well!
1138114
I bought my TV from Amazon, but it was delivered by Electronics Expo. The delivery experience was poor because I never received a tracking number from them or notification that it was sent. I had to call and ask for the tracking number and then tracked on my own with the freight company. The freight company was good as they arrived on-time and driver was very nice. I checked out the TV before I signed the delivery form and everything worked out great. I posted a middle of the road review for Electronics Expo and they asked me to remove it, stating that it was freight company's fault not sending the tracking number. I bought my TV from Amazon, but it was delivered by Electronics Expo. The delivery experience was poor because I never received a tracking number from them or notification that it was sent. I had to call and ask for the tracking number and then tracked on my own with the freight company. The freight company was good as they arrived on-time and driver was very nice. I checked out the TV before I signed the delivery form and everything worked out great. I posted a middle of the road review for Electronics Expo and they asked me to remove it, stating that it was freight company's fault not... » Read More I bought my TV from Amazon, but it was delivered by Electronics Expo. The delivery experience was poor because I never received a tracking number from them or notification that it was sent. I had to call and ask for the tracking number and then tracked on my own with the freight company. The freight company was good as they arrived on-time and driver was very nice. I checked out the TV before I signed the delivery form and everything worked out great. I posted a middle of the road review for Electronics Expo and they asked me to remove it, stating that it was freight company's fault not sending the tracking number. « Show Less
811064
How long did the shipping take? I ask because I ordered the bundle yesterday. Everything said "shipping soon"... the blue ray player now says "shipped", but the TV has changed back to "not yet shipped". Delivery estimate is still 5-8 days due to having to use the free delivery,, estimate is Dec 21-24 and need the TV to be here before christmas. Has anyone been able to change the delivery options and pay for faster delivery?
36462
Dagnabit! You got my TV! ;) I hope you enjoy it and post a review. In the mean time I will be RSS feeding this product page to my home page so I can snap it up as soon as it's available. It would be great if you could also post your experience with Amazon's "white glove" or "enhanced" or whatever they choose to call it - delivery service. I've been curious about the details of how that works. Thanks