My battery has become defective after about 16-hours of actual camera use, not accepting a full charge; I need customer service.
1128246
You need to return it. Amazon promises a 3-year-life on this product. My first one lasted a little over 18 months but I used it a great deal over that time and felt that I got my money's worth. It always fully charged until it suddenly started to show a full charge but only last less than an hour. If you are having trouble with it this early then return it. I'm on my second battery now and so far it is charging and performing as it should. Hope that this helps. My second battery has lasted about 18 months also. I tried the below suggestion of the freezer and that didn't work. My feeling is that if you use the battery a great deal then it is still a decent buy as its cost is far, far less than a Panasonic made one.
1128247
Try throwing it in the freezer overnight. Then thy re charging. If it still holds no charge. I would return it seller. It probably is defective cell/battery.
697912
Their customer service is actually really good. They responded to my bad review and sent me a brand new battery to try and a shipping label to send the original one back. According to their Amazon profile, they follow the standard Amazon return policy but to be sure, call them directly: 1-800-988-7973
450603
The batteries (no matter if they were regular OR chargeable ones) were fine, the camera just wouldn't stay charged for more than 10-15 minutes, before it needed to be charged again. I know I may not be explaining it correctly, but fortunately the warranty people got what I was saying (thank goodness).
1725330
if under warranty; return camera!If old battteries u may need to replace them!I assume you have been following the charging instructions.
906306
It could be a bad battery. If it is a bad battery, you can call customer support, and they will send you a new one. They were very pleasant when I spoke with them about a battery issue not holding a charge. At the time, the customer service person told me that new batteries should be charged for at least 24 hours in order to keep a full charge. He also told me if the battery didn't work, that they would send me a new one.
131684
Call/email their customer care. They'll replace your defective battery. My battery had same issue.
314341
I'm glad someone brought this to attention. I also have a battery (Power2000 FOR NIKON EN-EL14 7.4V 1500mAh 11.1Wh) that doesn't work. Although it worked for the first two months after I received my kit, I noticed that the camera was not taking it after I would insert and turn on the camera, the screen would say: "! This battery cannot be used. Choose battery designated for this camera." My other battery works well but it was sure nice to have had a backup before this.
126583
I could tell mine wouldn't take a charge anymore because I couldn't turn my camera on after having it charge all day. This happened twice with my Nikon Coolpix.
587404
I had this problem. Bought a new battery on ebay and charged and the blinking went away. I thought the problem was solved but after shooting 10 minutes of video the camera is dead. Neither battery works so I think the camera is defective.
1225181
Try taking the battery itself to an electronics store. Walmart carries a lot of battery sizes too, at the jewelry/camera counter. Or try Radio Shack.
1185697
Assuming you fully charged the battery prior to plugging it into your camera my guess is you have a defective battery.
896046
We are having trouble with our Canon power shot. It loses battery and must be recharged every day after only taking a few photos.
631367
new camera and not yet sure about it. There is a rechargeable battery which yet to fully test how long it lasts when fully charged
435746
Yeah, I found leaving the battery out for 30 minutes helped as the problem didn't comeback until I unplugged it from recharging it. Sucks, I really like the camera.
1770307
I'd like to help, but my screen is fine, it's my battery that doesn't stay charged. Good luck getting in touch with the company, they haven't responded to my request either!
1090217
If you cant get the battery to charge there may be a problem with the camera, the adapter or the cable. The easiest thing to check is the adapter, about $$35 from National Camera Exchange. If it is not the adapter it may be in the camera circuit in which case you may need to purchase a different camera from amazon like I did.
313395
I'd give it a few hours plugged in time to charge the battery. If that doesn't work, I suppose it's defective.