I bought this worx gt edger-trimmer in December---now the battery will not charge--is it under warranty? If so,what is the process?
1130962
My experience was the same, after a couple of months of use , the battery also went dead and will not charge, not sure if it is the battery or the charger, not sure where you brought this from, you could call Worx to found out, Worx prroducts has the worse quality there is, check out the reviews at amazon, most people who owns a worx grass trimmer have their battery goes bad in a couple of months, I am like other, I was fool by their commercial, I will never buy their products again, and I want to let every one know, don't waste your hard earn money on any worx products.
1130963
Worx won't warranty the battery. Mine came completely dead. Could not recharge it nor get warranty.
807834
My guess is that the battery is fully charged. If that's not the case then you need to call horizon hobby and they will probably send you a replacement charger.
2040909
you should be able to find one on the internet-i have the hedge trimmer and the line trimmer or weed wacker-they both use the same type of battery-so one is in use and one could be charging -RA
457759
I had the same thing happen. I don't recall what the issue was exactly (I was working an had a mechanic frien look at it). Turns out I had to get a new rear wheel assembly (under warranty). The new wheel worked for us. My initial thought was the battery wasn't charged enough, but it was a manufacturing issue. Hope this helps a bit. I would ask for a new wheel. I still have the old one (didn't have to ship it back. Makes me think they are well aware of the issue and don't want it either. Good news is I didn't have to pay to ship it back).
2072923
I called WORX and they had a record of my warranty info. So they just sent me new battery and a box to put old one in to send back to them. They were real cordial--gave me the impression that these batteries fail quite often. But my replacement bat's doing fine. I recommend actually talking to them above just going online. Happy cutting!
191510
Hi George, I would call Hudson directly of course.I have always charged mine up completely after use and used it until it is almost dead or dead. As well, even in the off season I will hook it up to the charger to keep the battery up. Some batteries call for a trickle charger during their lifetime. I believe these are like that. Hope this helps.If it is working use it til its dead and try to charge again. If not you will need a new battery .
1179367
We regret to read about your shaver. If the battery only holds a charge for a short time we would recommend replacing the shaver as the unit is not designed to used a replacement battery. If it will not charge at all then you may have a non-functional charging stand and could obtain replacement part number - RE7-43.
1314306
The battery didn't hold a charge after about 8 months.I continue using it plugged in because otherwise It is an outstanding trimmer. I have had 3 or 4 different brand trimmers over the years and all of them have been disappointing as far as battery life is concerned.
1626057
I charged the battery one time, went out and used the wacker till the battery was dead, brought it in to charge and the battery would never charge or even start to charge after that, so I shipped the whole thing back for a refund. Others have had this problem too.
174290
At this time, the battery is not replaceable. It is rechargeable, comes with a base that plugs into the wall, and you set the clippers into it; and it has a cord you can plug from the wall to the clippers for direct use. If left on the charger when not in use, the battery will actually outlive the blades. The blades are replaceable, just go to wahl (look in pro tools on their site), and you can get the current blade part #, and a list of places that sell them. I think they are about 12 - 15 dollars. My husband swears by this particular model, because of its long life, precision fine toothed blades, and the ability to replace said blades for very little, about once a year or less. At this time, the battery is not replaceable. It is rechargeable, comes with a base that plugs into the wall, and you set the clippers into it; and it has a cord you can plug from the wall to the clippers for direct use. If left on the charger when not in use, the battery will actually outlive the blades. The blades are replaceable, just go to wahl (look in pro tools on their site), and you can get the current blade part #, and a list of places that sell them. I think they are about 12 - 15 dollars. My husband swears by this particular model, because of its long life, precision fine toothed... » Read More At this time, the battery is not replaceable. It is rechargeable, comes with a base that plugs into the wall, and you set the clippers into it; and it has a cord you can plug from the wall to the clippers for direct use. If left on the charger when not in use, the battery will actually outlive the blades. The blades are replaceable, just go to wahl (look in pro tools on their site), and you can get the current blade part #, and a list of places that sell them. I think they are about 12 - 15 dollars. My husband swears by this particular model, because of its long life, precision fine toothed blades, and the ability to replace said blades for very little, about once a year or less. « Show Less
1377212
I haven't had a problem with the clipper failing to charge, but actually haven't had to charge it but once or twice since buying it. I would contact the manufacturer.
1025385
i started out unplugging the charger when the lite turned green. battery would not hold a charge. now i just leave it plugged in and this seamed to have solved my problem. only time will tell how long the battery will last. i paid $115.00 for my trimer, a new battery cost almost $100.00. i guess worx has to get their money oneway or another. my question is if the battery cost that much how well is the rest of the trimmer made. again only time will tell. my trimmer is only three months old. good luck
1197269
Contact the Wahl company.Explain you only had this trimmer for 6 months.Tell them you used it correctlty,but it died.They 'should 'send you a replacement.Make sure you have your Amazon order num.& Date you purchased it.This info.will be on your Amazon account.Good luck! :)
2056620
This seems to be a common issue with this trimmer. I had the same problem. I contacted Amazon and they gave me a full refund for my purchase.
536974
Selling it while the battery still works and buy a proper gas mower. My battery did burst one month after it was no longer covered by warranty...
390207
Unforunately I'm finding it's cheaper to buy a new trimmer that comes with 2 batteries than to actually buy just 2 new batteries! Time to consider going to a different brand, or maybe back to my gas trimmer -- if I can get it to start after sitting idle 2 years...
2046350
Not good, not being charged for a year and used most likely really killed the battery. Look B&D up on google to look if you can replace rechargable battery. People who lose batteries for tools run into the same problem, no use - no charge - die.