Has anyone else had a problem with the machine ceasing to work? After a few uses one side of my epilator died leaving me with only one functional side
1154693
Not with the black one for men, but definitely with the standard one. The gears are plastic. They stop working after a while. Head is replaceable. If it stops working in less than a year, Emjoi should replace "no cost."
1154694
I am now afraid to answer no! But anyways, if the motor still runs, and one of the rollers won't move, the teeth on one of the plastic sprockets that turn the rollers from the motor may have completely broken off. For as much as they charge for these things, they should really consider making the sprockets metal. I use mine for hard to shave areas like knees, back of the knees, ankles, and feet. I use a safety razor for the rest.
1688420
Has yours broken? I was just thinking about ordering one. It appears that they have heating element issues with the old one. Maybe I will wait to see if someone orders it for Christmas and posts responses. Let me know what you think of yours.
1327587
Mine stopped working also as seen below. Lights on and no steam. Emailed the company then decided to use a syringe and push air through upper tube. Did it twice and steaming!
380646
I would return it for a replacement if you have any concerns with the product. Mine was stuck for a moment at the "zero" mark, but using it for a while eventually got it to "unstick". I don't think my situation was the same as yours though, because I think my issue was simply the needle just not responding. I have heard of the needle getting stuck. Google a solution, or return for a replacement. Hope that helps.
551240
The same thing happen with ours. It's junk. We went to Walgreens and paid about $70 for one that works. If u can return it I would.
2193046
Dori, sorry to hear that. I just purchased mine in April and have used it a total of 5 times. So far, no probs.Their website will inform you of what should be done to replace the product. Good Luck. Barbara
993002
Sorry to be the banter of bad news, but it does sound as though you have a defective unit. The good news is you are still under warranty. Do not waste another minute; call the store where you bought it and have it returned. This device is a no brainer; you plug it up, turn it on and watch it go...the spray should work with ease and percision. Buying defective items does happen in life; sorry you had to experience that. Best wishes with everything.
713390
Hi Danni, sorry for the delay. Could you be more specific? Did you spend a long time on one session? Or have you been using it for a few of weeks and that's what you mean by 'a long time'? Are you completely new to this method of hair removal or are you dissatisfied with this particular epilator?
1961272
Same thing happened to us. It worked great up until then. You'll have to replace it I think, at least that is what we did.
700314
I had the same problem the very first time I used it this past Sunday. Worked great for a while, then the belt just popped off. It was a pretty easy fix, although for some people it may not be so easy. So I emailed Toro, and they said they have NO problems with the belt associated with this particular model! I read lots of the reviews for this, and it seems to be a somewhat common occurance. The one person that said there is a 'patch' of 'fix' for this is dead wrong. There is NO such thing. I guess we just have to get lucky somehow and hope it stays on.
1448847
I've had no problems with mine. The other replies appear to be good suggestions to try. If the fails you can always try to contact the manufacturer.Good Luck.
864386
Mine didn't last too long either. I think I used mine twice before the line was out. Then again, i was hard on mine.
2164936
I'm sorry to hear that. I'm not sure honestly. I've had no problems with mine at all.
1725863
I've never had any problem with mine. Keep the shave head clean and good batteries in it. It's fine. IF it actually broke - I'd just replace it.
1516951
The same thing happened to me, and I called the manufacturer. I got zero response, so I hope you have better luck. I had only had the machine a few months when it gave up.
2178845
Mine also lost air, I pumped it up once but when it lost air again I could not pump it up. I have just recieved a new one directly from the Gypsy Quilter. I emailed them and they said I could send it back and they would send a new one, I will see how this works.
41649
Mine was great! No problems at all. I've only used it once though. Good luck!