Can you buy replacement hoods for this tank? I've had mine since March and the light no longer works. I don't see where you can replace the light.
1121071
I called Amazon and they gave me the number for the manufacturer. The manufacturer replaced the lights, but within a week the stopped working. There is a design flaw which causes too much condensation and causes the lights not to work. I am going to call them and see if they have a solution.
1121072
There was a leaflet that came with my tank which shows how to order replacement from the factory. I can't find it or the website now. I was planning to just get one of the bubble lights on Amazon instead.
1121073
Not that I know of, but if you look at the comments in many of the other postings, someone from Kohlerkraft of whatever company does the customer service will offer to send you a new strip of LEDs with instructions on how to install it. I got the strip but didn't bother to install as it would fail again in a few months. I would suggest you buy a different tank. I got the glo fish tank.
70485
Patricia - I suggest going to Home Depot. I've noted that they have the same light on display, so one of the sales reps could potentially help you with replacements.
591577
Buy a new one. When these have anything go wrong, it is cheaper to buy a new one than try and fix. I had problems with the light on mine, and it was not the light, but something in the wiring. I purchased a new one from Amazon. Very happy
2267537
buy a new unit. for the price of these new if you have a few of the LEDS go out you should just buy a new unit. they are not worth messing with. I have 3 lamps go out on mine after a few hours. they sent me a new one.
221856
I had the same problem. The supplier replaced without issue under Prime. New light works fine, and very bright. FYI that it's magnetic, and there is a ring that holds it in place, so make sure it's assembled corrected direction.
2277258
Sorry to hear others are having problems also. Metal tracks would be an option. Otherwise a complete refund would be in order as this was not an inexpensive tank. Thank you.
786809
It was quite sometime since I bought this. I put it on the tank for 1 day and decided it was too bright.Sorry I can't remember just how it fit. Do yourself a favor and look for something with dimming capabilities and color options.
1347910
Should work fine if you want a poor quality short lasting at best aquarium hood. They seem to be no longer making the ALL GLASS brand since Aqueon bought them. Quality out the window and no matter what bulb you put in the hood it won't last long and might quit working all together shortly after you buy it such as two of mine did!
2184035
Contact the Amazon seller that sold you the lights. If they are still under warranty, they will replace the light.
2265949
I apologize but, the 46 gallon bowfront hood is currently out of stock at this time. If you have any other questions, please send us another message. Richelle H 1-800-Petsupplies
1701707
I assume so, since that is the cube that comes with the 5 gal. tank. Beware though, the lights don't last very long. On mine the lights burned out quickly. The center bulb after only about 6 mos., and the rest shortly after the warranty expired. Guess that's par for the course nowadays. They could make the lights replaceable, but instead one has to purchase a whole new cube for $50, which is about 40% of a new one. It's a nice tank, but unless and until they have replacement lights, I would not recommend buying one again.
786402
I only own two of these lights, I don't sell them. A parts list came in each box, I would imagine you could get replaceable parts from the manufacturer.
978810
Contact instructions for customer service were included with our kit; I sent an email to customer service and got a phone call back. They sent me a replacement light. We use a different light fixture with this tank though...
263021
You should be able to use this hood but buy a different type of bulb that will offer the correct light. That is what we did for our 10 gallon and what we are planning to do with our 29 gallon, once it's set-up. I just talked with the guy at Petco who is also a huge fish tank keeper and he was VERY helpful with explaining the different types of lights and what we needed. What I'm trying to say is that you don't need to buy a special hood for fresh water plants, you just need to upgrade your bulbs.
1838836
Maybe. They sure blow out easy, don't they? I found a company that sells the replacement but I needed expert help to identify the exact component. He decided not to help once he figured out I'm not really using it to grow coral in salt water aquarium. If I were to buy LED again I'd spend more money upfront on a more reliable unit. Try googling any identifier on the panel, that might take you to a page of specs. If you can read them google the specs on the transformer and look for a retailer. Good luck. I just went back to HPS because we are flowering and we couldn't keep dicking around. Maybe. They sure blow out easy, don't they? I found a company that sells the replacement but I needed expert help to identify the exact component. He decided not to help once he figured out I'm not really using it to grow coral in salt water aquarium. If I were to buy LED again I'd spend more money upfront on a more reliable unit. Try googling any identifier on the panel, that might take you to a page of specs. If you can read them google the specs on the transformer and look for a retailer. Good luck. I just went back to HPS because we are flowering and we couldn't keep dicking around.
978808
send an email to cservice@koller-craft.com. I recently emailed them about my defective lights for the 6 gal and 3 gal 360 view round tanks that I have. I got an email back the same day from April. She sent me 2 replacement lights free of charge to replace the lights I was having problems with. I emailed them on the 10th. I received both replacement lights today...exactly a week after I sent my email to them. I recommend you do the same. Naturally I don't know if they will get back to you as fast as they did me. Good luck with getting yours replaced.
1057882
Mine was fine when I received it and didn't have a problem with it after I washed the cover. I'd try to readjust the foam and straighten out the hood. If that doesn't help maybe you should return it.