I just purchased. One of the watches will receive message but will not send message. Any help?
1154774
Make sure the frequency channels and vox are programmed the same. Also, make sure you remove the thin plastic off the battery terminal. I initially had some problems but now working great
2204342
I haven't had any issues with mine. Just have to wet the contacts. It did take a try or two for me to figure out how to sync it for my watch to read but no issues after that. Sorry I can't be more helpful.
665956
No, that's not normal. I suggest you to plug-in the watch to the charger, that should help. Cheers
436181
Unfortunately my watch was wroken when I received, so I sent it back. I was not able to tested with my iPhone.
528139
yes, I just replaced the strap battery, you realize when it need to be replaced because no data is sent to the watch
542571
Hi Charlene. As soon as you plug the cable to charge the watch, it makes a "bip", turns on the screen light (blue) and shows the saying "charging x% completed". Make sure you connected the cable properly to the watch. The two pins must be exactly in the two connecting holes in the back of the watch. As soon as it is properly connected, you should see the message "charging...". If you are sure that it is properly connected and nothing happens (no nedd to wait 24h), it is a case of warranty. But probably that was a problem connecting the clip the watch. Do not hesitate to contact me if you have any further doubt. Fernando.
505156
Normally, the battery in this watch will last at least a year perhaps longer.In my experience, you have a defective unit. Contact your seller.
2318
Monica, I purchased the watch and couldn't read or understand the directions. I still have the watch and its looking at me right now in the box it can in. My directions only can in spanish
505157
Bonnie, obviously you must have a defective watch. I have two of them and they both work fine after 6 months to a year. Good luck to you. Smile
48716
I never got the watch to work. I sent it back for repairs and got it back in the same condition. Afterwards, the company stopped responding and I was left with a useless watch. I would recommend another brand.
1018466
Some people say that resetting the watch (by pressing 4 buttons at the same time for few seconds) may solve this kind of battery issue. You should try it first.
957230
No there isn't. I had actually ordered 2 of these watches and had problems with both. One volume was lo and couldn't be adjusted and the other watch wouldn't hold a charge. Sent them back and I had to pay to ship them back and to this day have not received a refund. Very disappointed with watches
1992358
If you have had it less than a year, send it back to them and ask for a replacement. If they return it 'fixed', tell Timex it still is not working, because they probably didn't fix it. I sent my watch back in for repairs and it came back in worse shape then when I sent it, so they replaced it, no questions asked....I would buy another watch from these guys.
881344
there is a small rubber plug on the right side of the watch from the front view. The difficulty that I experienced was setting the language. Got it done but don't really know what I did. Hope you don't have the same problem
609524
I had problems with the previous version. I sent it to them for a little problem, and they sent it back saying it water damage. I was pissed considering I live in a desert environment and the watch was in a (dry) drawer for months before I sent it in. I got it from amazon. As much as I want another suunto I just don't want to risk their crappy warranty service. (Their compasses have held up fantasticly for me.)
1344898
You can not, the watch is just an extension of the phone screen. It will allow you to receive a message without taking out your phone and disrupting activities.
1345787
U need software on web that no longer exists. They need to send software with watch. I spent 8 hr. Messing with it before I sent it back. Good watch but needs software to complete all actions. Would not recommend w/o software.to answer question yes