I have one of these units and one of the bottles broke do you know where I can get another?
1151107
Mine broke also after 10 years. I couldn't find just the bottle....had to buy a new unit.
371423
I never found one. Also I have another bottle same situation have had it for awhile still works great.
515656
ours broke too. we still are able to use it though. i haven't looked into a replacement yet, sorry.
2202114
You can try the manufacturer. I had a lock break and they sent me a new one.
1546303
The same thing happened to me! I had another bottle that was almost empty so I was able to substitute one dispenser for another. I think that they are defective and should be returned.
435302
I personally don't sell theses but I have a friend that had their lid break also. They went to tervis.com and ordered a new lid. This would be my advice to you also order directly from Tervis for this piece for your bottle. Good luck and I hope this helps
501992
Yes, Mary, you can get a new one. (Mine broke, too, after just a few weeks of use when I accidently tapped it on the side of the sink while washing it. Maddening!) Go to the Zojirushi website (which I warn you is not user-friendly), so you may need to search around a bit. They call it a "Coffee Jug", SKU 8-ECA-P370. Price: $14.50, plus shipping. The link is http://www.zojirushi.com/user/scripts/user/product_list.php?model_id=33. If this link doesn't work, the website has customer service phone numbers. Hope this helps. Colleen Chase
2048940
The package looked sturdy but one bottle was broken. any idea how to contact seller?
854145
I haven't bought a replacement, but you should be able to get one from Amazon or ebay.
1076179
Try contacting OXO. You can google their website. Also try e-bay. Good luck. With shipping and handling it would probably be close to the cost to just buy a new one.
875540
You could try contacting the maker of the product or Internet to see if they sale replacement parts. I hope this help.
833817
Just do a search on that unit for replacement holders. I have seen them listed.
1688035
You can contact the company and they will replace it. I broke mine, and they sent me another for no charge. Look them up on the internet. Call the corporate number, and they will connect you with customer service. I had to call them twice to remind them to send it, but they were very nice about it.
1259188
Call the manufacturer. I'm sure you can buy one from them or they can tell you who else to contact.
2108766
check with the manufacturer...I am out of it at the moment..and don't havethe bottle!
501994
Yes, Mary, you can get a new one. (Mine broke, too, after just a few weeks of use when I accidently tapped it on the side of the sink while washing it. Maddening!)Go to the Zojirushi website (which I warn you is not user-friendly), so you may need to search around a bit. They call it a "Coffee Jug", SKU 8-ECA-P370. Price: $14.50, plus shipping. The link is http://www.zojirushi.com/user/scripts/user/product_list.php?model_id=33. If this link doesn't work, the website has customer service phone numbers. Hope this helps. Colleen Chase
1277153
I no longer have the bottle please contact Nb or search on their web page for this.