Just got mine, but it makes a "stuck" noise when it rotates...so it stops half way, makes that noise and then rotates back. Is this normal??
1128335
I have installed 1 of the 2 that I bought and it seems to be working fine. Might be a defective piece.
1559500
No, I didn't resolve it. I tried 3 different ones, and they all had the same noise. Let me know if you end up going with the same model from a different store, I'm interested to see whether this is a problem with Amazon's batch or the entire line. It's too bad everywhere else is so much more expensive than Amazon though...
1980140
I have had mine for several years, and no problems whatsoever. It sounds like yours is defective and you should see about having it exchanged.
1339160
Never had that issue with mine. I know it came with packaging to prevent it from slipping during shipping - might have slipped into the mechanism. Wish I could help more...
1745803
Contact the company for a replacement, sounds like a defect. I never had that issue with mine.
863181
Mine doesn't have any play in it. Maybe there is some type of defect? It might be worth it to do an exchange on it....after you hear from other purchasers to see if any others have the same problem. Sorry I could be of more help!
1768359
If you mean the spinning part, mine only moves when I move it. If you mean it slips on where you have it positioned, Maybe put it on a non slip pad or surface. If it spins like a top(very loose), I would believe it may be defective
1389982
After using mine for over a month, I started having that issue as well. The front wheel seems to get stuck. I am planning to call Chicco for a fix, but in the meantime, a little WD40 got it working just fine.
190729
That doesn't sound good, it sounds like a part is loose in the motor, I would personally return it. I bought 2 and they hummed and purred, there was no grinding noise at all. Hope this helps.
897166
Sounds like a malfunction. Mine is completely silent. I would send it back.
1582977
I would say if it is flopping - you might want to try some silicone or perhaps even just glue (and set in a position that works for you, since moving the head would be limited or not an option at that point).. if all else fails.. I would grab another one.. perhaps just a defect or overuse? -- have had ours for years with no issue - love it.
2208061
this happened to me this year too - I was about to send it back but instead I took it apart (removed the cylinoid, took all those pieces apart - not sure of the names of them) and then checked for wear and tear, sediment build up, etc. It was all clean so I put it all back together and it started working again. I think maybe it just needed a little movement to get going again. It might be worth a shot before going through the hassle of returning, etc. Hope that helps!
537164
Sorry but that does not sound normal. Ive had mine for a while now and it hasnt made one noice yet. Check your warranty, might be a problem in the upcomming future.
777949
No I have not heard it, mine is silent, though I have yet to use it for long periods. I don't think it's normal, but if it still does what it says on the pack it's ok.If it's not broken don't fix it!
1150251
I don't think that's normal. Mine does spin for awhile, but only until it gets to slot 1. I'm not sure why yours is malfunctioning, but you should probably contact the manufacturer and/or seller. Hope that helps.
62086
I just sent you an email, then decided to refresh my memory as I know I'd ordered it believing it rotated and found it didn't. Seeing the sellers pitch again I see it's stated as a rotating unit. Maybe I'd simply received a non working/defective unit! D
1394384
I did not have this problem. The wheel has gone on easily for me. Actally, in your case, it sounds like there was a factory malfunction...just a fluke. Mine has been great for years, other than the wheel coming off a couple of times. I hope this info helps you.....Cathy