thermal carafe I had my coffee pot 2 years and love it. My problem is that I tried to clean the carafe and the black liner started to peel off. It is now unusable. Before I order a replacement, I was wondering if anyone else had this problem. I used baking soda because the pot started to have a burnt smell which effected the taste of the coffee. Has anyone had this problem? Any suggestions? thermal carafe I had my coffee pot 2 years and love it. My problem is that I tried to clean the carafe and the black liner started to peel off. It is now unusable. Before I order a replacement, I... » Read More thermal carafe I had my coffee pot 2 years and love it. My problem is that I tried to clean the carafe and the black liner started to peel off. It is now unusable. Before I order a replacement, I was wondering if anyone else had this problem. I used baking soda because the pot started to have a burnt smell which effected the taste of the coffee. Has anyone had this problem? Any suggestions? « Show Less
1058291
I've had my Cuisinart Thermal coffee maker for a over a year. Like all of you, I saw how the inside would get darker and darker over time. I used Dip-it Coffee pot cleaner and boiling water. Worked great. Vinegar works wonders on a good cleanup of the internal system. This is one of the best Coffee makers for the price.
1058292
We have had two carafes where the black handle part came apart from the stainless part WHILE pouring hot coffee! Hot coffee everywhere even our hardwood floors!! Severe burn potential too. Company has been made aware and does not seem in the least concerned. It has now happened with the second carafe that they sent us. Wants US to foot the $12 bill to return the carafe - Unbelievable!!
1058293
I have had mine for over a year with no problems. I clean the whole thing, including the carafe, by occasionally running white vinegar through it. I fill the reservoir with vinegar, put an empty coffee filter in the basket, and turn it on.
1058294
the black is simply baked on coffee. clean your carafe by filling it with hot water and 1 tablespoon of oxy clean. let it set for an hour or so then rinse thoroughly - you will be amazed at what comes out and how clean it gets!
1058295
Soak inside with hot tap water, a scoop of dishwasher detergent and, for added benefit, throw in some baking soda. The black innards of my stainless carafe come out sparkling clean every time. It's a miracle! We have had our Cuisinart DTC-975BKN coffeemaker for about ten years and use it two to three times daily. We like it so much that we have ordered another one for backup.
1058296
I have owned this coffeemaker for over a year now. There is some discoloration on the stainless steel, but I have been cleaning the thermal carafe pretty thoroughly with a good bottle brush every other pot or so. When I forget and leave coffee in the carafe for a couple of days, that staining/residue DOES get worse and I need a more thorough cleaning. The vinegar treatment for the inner works did do a nice job on the carfe as well. I love this coffeemaker!
1058297
Denture cleaner works wonders too. Add 4 or 5 tablets fill with water, let sit for several hours and clean with a bottle brush then rinse. You will be amazed at the black crud that comes out.
400309
With respect, BJRohner's answer is incorrect. The carafe on this model IS a 12 cup thermos, and should keep the coffee hot for several hours. That's one of the benefits of this unit: it doesn't need a "burner" under the coffee, and can't produce horrible burnt coffee. If you've noticed a change in its performance since it was new the vacuum seal is probably broken, and the carafe should be replaced.
1483431
As the responders state, the thermal carafe keeps the coffee hot for over 2 hours. I have poured a cup 4-5 hours after brew and it is perfect. You don't want an element that keeps it hot as that would ruin the coffee....Great product, highly recommended.
387651
I'm not a 100% certain what your issue is. Are you saying that your device is broken after having run a cycle in vinegar? If so, vinegar is not that acidic and it shouldn't damage the product, so trash it, it's probably defective. No reason to risk a fire. That's a bummer if your machine is busted. I have had mine for a couple months now, and I have never detected a plastic taste. If the taste is the only thing wrong with it, try using a different kind of coffee, or tea. I usually use a breakfast blend from starbucks, or loose leaf earl grey. I have noticed that cheap/generic coffee can make a burnt plastic/popcorn taste when using a hot drip coffee maker. You get all sorts of weird tastes out of generic brand coffee. Hopefully the machine isn't broken, but if it is, upgrade to a better one. This unit makes me uncomfortable due to it's lack of an automatic shut off feature. My OCD (not really) forces me to unplug the thing after every use to make sure that it's turned off, otherwise, I worry that I may have forgotten to turn off the heater element. Turned around a couple times on my way to work because of second guessing myself :-(
1165929
This thermal pot did not work the way it should. You have to keep restarting it throughout the brewing cycle and therefore it is not a convenience. However, I used to break coffee pots frequently and I now only hand wash them because they were breaking in the dishwasher. I no longer break coffee pots. Hope this helps
505926
No, never, but depending on your water, you may experience mineral build up on the flat metal heating element inside of the carafe. I just wipe it out with a microfiber cloth and it wipes right off, or you could try a white sponge too. Great product! I use it every day!
1285815
I have two and have not had that problem, but was wondering if there's a way to get replacements. Mine smells like coffee, which is fine when I am drinking coffee, but not so great with water.
1307874
Thermal carafe but the heater turns off before the coffee is fully brewed so it is always lukewarm :(
22116
We clean our glass lined Thermos by putting in about 1/4 cup of baking soda & then filling it with really hot water. We put the pump in place, close it up and let it set for a day or so. This will loosen any built up coffee film. Before we rinse it we pump a few pumps of the baking soda solution through everything. After pouring out the baking soda/water mixture we rinse it with really hot water and pump some through the pump system. You can tell by looking in the Thermos if the glass liner is clean. If it's stained really badly you may have to repeat the process. Doing this whenever you notice a film starting to build will keep the liner clean and improve the taste of your coffee!
2014301
Hi No it does not. That is one of the reasons the coffee stays so nice. The thermal does it job, and you have no burnt taste. If you put hot water in the carafe first and keep it in there for a few minutes, it will keep the coffee nice and hot for hours. Hope this helps.
669417
My 4-cup Cuisinart has done the same thing. The coating peeled away little by little exposing the metal plate beneath. I am assuming it's because the factory has set a warming temperature on the plate too high and the thermal coating was not correctly mated. I'd much prefer a stainless warming plate rather than a thermal coated warming plate. Still brews a terrific coffee, but without that coating there is a concern about the warming plate's integrity now. Cuisinart should learn from all these concerns expressed.
2202143
Wow! Never heard of this. First suggestion: Clean the pot with water and vinegar. Experts disagree on the ratio of water and vinegar. Some say equal parts. Some encourage a 2 or 3:1 ratio; two to three parts water to one part vinegar. Whatever ratio you decide to use, shut the pot off partway through the cycle for about 30 minutes and let the solution set. After the cycle is complete, run another cycle of water. Hopefully this will remove any taste in the tubes or other parts of the coffee pot. Also note your water supply. Any changes there? Consider your coffee. Is this a new can of coffee? If, after cleaning, you are still having problems, call Cuisinart. They were very helpful when we had a problem with our first machine. Wishing you the best in resolving this problem.
1885745
I have had moderate success using vinegar through the machine, so it is hot. Cold vinegar seems to do little. This still does not get it spotless. But it seems to remove anything that affects coffee taste. If you want to disinfect, use a bleach solution in water. A few tablespoons of bleach is plenty to soak the bottle. Rinse heavily & repeatedly to get out any bleach after taste. If you want to go a step further get a scrubbing brush made for cleaning inside baby bottle. Then try whatever cleaning agent you want. I have never tried it but if desperate to get out stain color I would try muriatic acid (available from pool supply companies). Again rinse very heavily afterwards. I have had moderate success using vinegar through the machine, so it is hot. Cold vinegar seems to do little. This still does not get it spotless. But it seems to remove anything that affects coffee taste. If you want to disinfect, use a bleach solution in water. A few tablespoons of bleach is plenty to soak the bottle. Rinse heavily & repeatedly to get out any bleach after taste. If you want to go a step further get a scrubbing brush made for cleaning inside baby bottle. Then try whatever cleaning agent you want. I have never tried it but if desperate to get out stain color I... » Read More I have had moderate success using vinegar through the machine, so it is hot. Cold vinegar seems to do little. This still does not get it spotless. But it seems to remove anything that affects coffee taste. If you want to disinfect, use a bleach solution in water. A few tablespoons of bleach is plenty to soak the bottle. Rinse heavily & repeatedly to get out any bleach after taste. If you want to go a step further get a scrubbing brush made for cleaning inside baby bottle. Then try whatever cleaning agent you want. I have never tried it but if desperate to get out stain color I would try muriatic acid (available from pool supply companies). Again rinse very heavily afterwards. « Show Less
1222573
Nope! Leave the collar on. Rinse the pot after all coffee is gone...just swirl with a tad of hot water, but try to keep the collar dry. Be sure to empty and rinse every night before going to bed. If you have left over coffee, put in another cup in the fridge (cover). Always take out filter after brewing. Once a week, I use a tad of dish soap and a bottle brush (like for baby bottles)which will get rid of any left over residue from the week. Rinse thoroughly with hot water, again, keeping the collar dry. Then air dry. It's really a piece of cake. I've used Chemex for over 40 years...wouldn't trade it for anything!!
1118839
The lid is thermal. If you want to optimize the thermal qualities of this carafe, you must remember to rinse inside with hot water. Otherwise, I notice that the carafe will not hold the heat to the brewed coffee as long. Love this product!!! No burnt tasting coffee--EVER!
2027168
Is the build up coffee stains or mineral deposits? If it is just coffee stains believe it or not a trick my mother taught me was to use a denture tablet. Sounds strange but fill it with warm water, add the tablet and let it sit. After a few hours open the thermal carafe and pour it out, you will see it just come right out, rinse well and your done. It's a simple trick and sometimes i just let it sit overnite and it's clean in the morning. Good luck
603448
I know what you are talking about -- I get a smell from mine. It is almost like a burnt plastic smell. It notice it when I clean up after making the coffee. It seems to be coming from the area where the filter and water is stored. It still makes a great cup of coffee so I tend to ignore the odor. I'm hoping it lessens overtime.