Am I able to purchase a replacement strap for this item? The green one snapped. Thanks!
1144439
I lucked out, I had a bracket for a bike light and the speaker fit right in it. I would send the company an email to find out
1294773
Sorry I don't have any suggestions for replacement parts. Since the strap was broken when you received the shipment, you're probably better off just returning the entire thing to Amazon for a full refund, then ordering a new gravity bar kit.
1723926
I contacted the company and this is what I heard back. Dear, Unfortunately that item has been discontinued with no replacement. Thank you for your inquiry. Customer Service / Sales SupportNorcom, Inc.
854145
I haven't bought a replacement, but you should be able to get one from Amazon or ebay.
1833839
I want one, too! i looked for a replacement and could not locate one. Please let me know if any are available.
1834632
I can further confirm others' comments about the shock mount. The elastics in mine broke and I've had to hack something together with rubber bands!Can anyone suggest a good replacement shock mount--or just a regular mount as, in my situation, the "shock" aspect is overkill.
659931
No. This seller is hoping you won't mind when they ship you the softstrap instead. When I alerted them to the error, they told me the wearlink strap isn't available any more, and offered me a small refund. When I suggested they shouldn't advertise something they can't sell, the offered me a full refund. Bottom line, if you're expecting the more expensive wearlink strap, don't try to buy it here.
664467
I don't think you can buy just the Wearlink strap anymore. Some of the ads show you can, but you can't...and you just end up with the new smart strap. You CAN and MUST rinse any of the straps you use. If not, then EWWWW, stinky! Plus, they will start to decline in functionality more rapidly if not taken care of properly. Following use, rinse under cold water (not the monitor, just the strap!), pat dry with a towel (do not wring or twist out water), and hang/line dry. Good luck!
441113
I did not buy a new HRM strap either. I use the one from another Garmin watch and it works just fine.
1767302
I know that I bought mine after the recall date. If you go to their site it will direct you to the ordering site for the new straps. I ordered two and it took a while for them to arrive. As a side, my husband has not installed them yet and I've had no issues with the old ones yet.
2004194
Probably. I have not been able to use mine for the past week because the plastic piece on the strap that holds the device in place broke somehow. I sit at a desk all day. Now I will have to try to find a replacement strap somewhere. I hope this helps. Good luck.
327273
No, I have not as yet. My strap is raveling and will soon need replacement. I ordered two Bags,.
1252055
1 year but at 2 months my long strap broke and was unrepairable. I contacted the company and they sent me a replacement but it was very inconvenient since it was the day we were traveling.
1622945
PROBABLY the best solution would be to contact Timex. you will have the number on your warranty/manual literature. it may be more feasable/cost effective to simply get a new watch and keep the other strap as a backup.but definitely check with timex
465281
I called the supplier (Back to Basics) and they sent me a new one for free, but mine was broken when I received the unit but I am sure they will sell you one. They were very positive in their customer support.
375302
Good luck finding one that won't cost you half of what you payed fot the original item. You could try (depending on how long its been since your purchase) request a replacement.
840652
Interesting! I am looking at buying the 405 without the strap, as I still have the one from my now stolen 305.The Garmin support website says that some versions of the 405 are compatible with the HR monitor. How can you tell if the one you are buying is compatible? Or is it just a trick to make you buy the more expensive version?