I received A04 versions which should be good news. Anybody notice ghosting after leaving a static image on the desktop? Is this IPS issue or Dell?
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I have not seen such images. So far it's been a great monitor, although I didn't get the full max benefit until I started using DisplayPort cable (Mini-DP to DP). Then clarity, resolution, everything opened up.
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ASUS, Do you stand by your statement that there are reasons to believe that this will not affect any UL30A-A3B units only A2s and X5s. There was quite a lot of discussion of this problem despite your claims that this is almost insignificant due to its extreme rarity. Somehow, I am concerned that ASUS is trying to whitewash this. I am concerned enough to have great reservations about buying this machine. Can ASUS explain what the problem appears to be, since you said it was not the card or Firmware ? How is it fixed on affected units ?
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Hello, We have investigated the reported weak wireless signal on on the UL30 models. What I have learned is that the problem is extremely limited in breadth and should only affect a handful of units from the UL30A-A2 and UL30A-X5 models, no other UL series models. If you are affected, call 510-739-3777 for instructions (unit will need to be shipped back to ASUS, NOT Amazon). ASUS tech support will probably walk you through some troubleshooting to make sure it is not a setup issue, wireless is turned "on", etc, so please be patient. The issue is so limited in breadth that if you are having an issue, it is most likely NOT the card/firmware etc. When I say limited in breadth, I really mean it. It is amazing the noise that can be created around an issue that affects so few units. But that is the power of the internet. I appreciate everyone who has voiced their concern, this sort of feedback is great, and would have been invaluable had there been a widespread issue.
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It actually has an AHVA screen which is similar to IPS (very wide angles, no color shift at extreme angles). I use IPS screens exclusively on my desktops, but I don't feel this is any worse for normal usage (I don't use it for graphics work so I don't know how accurate the color is).
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Seems as though these issues are covered by the standard Dell warranty, see website for details. I have not had occasion/need to call tech support thus far.
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From Dell's web page: "The U2312HM monitor comes with 3 years of Advanced Exchange Service(3), a Limited Hardware Warranty and Premium Panel Guarantee."The Premium Panel Guarantee is: No Bright stuck pixels, less than 6 dark pixels. All during the 3 year period.Like others have already stated, assuming it's new, not refurbished.Also, the Amazon 30-day return/refund/exchange if unopened/unused... and/or the policy set by the individual sellers using the Amazon store front. Check exact terms if not ordering directly from Amazon before buying.
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Just an FYI for anyone who has a similar problem, all that needs to be done is download the latest graphics drivers from the AMD website (we are not allowed to link external links here, else I would direct link it.) The default Windows ones don't seem to have everything up to snuff. All units produced after 12/15 will not have this issue.
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Hey Jwag, did you get the TN-T2653H by any chance? I just got it a couple days ago, I also noticed the high pitched noise, and it seemed to be related to how bright the screen was (ie. when programs showed bright shots and when the backlight setting was set to 10). Did Samsung tell you anything relevant?
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All indications are that yes, this monitor works with the Display port (1.2) input BUT I have been reading in the Dell forums that these monitors may have a bug from dell manufacturing. While using display port 1.1 all seems find but when trying to daisy chain displays and enable display port 1.2, the monitors become undetectable. Here is the rub, I am NOT using display port, I am using DVI cables supplied by dell and I get the same issue where intermittently a monitor(s) disappear and just can not be detected until the dvi cable(s) are removed from said monitor(s) and replaced - This is terrible. Finally the monitor in question just died and will not power on. I now have to send the monitor to dell to be fixed. Finally, I switched back to one of my older 22" LED monitors to use with the second working 27" Dell and now IT is exhibiting the same behavior - God help me.... In sum, Is the monitor worth it? OH My, yes it is! It looks Fantastic! BUT make sure your purchase some luck and patience because it looks like there are firmware issues on these monitors and the fixes are slow in coming and may require that the third party video card developers may need to tweak their drivers to fully work with these monitors. In the development/manufacturing world this would be considered as a debacle and now I am in the middle of it. Sheesh...
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Hey, I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies.
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Mine came with 8.0 so I had to download 8.1. Perhaps they have upgraded this model since December when I purchased. Call Dell?
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I had issue with this model twice. THe first one microphone does not work at all. I call Dell. THey sent technian to my home to replace it. But it turned out that it need to unscrew all a lot of parts from back of PC to access to front panel. the technician is not well trained guy and PC was totally dead after his 4 hour work. I had to return.The second time, I bought the same model. Because I like the screen size of 27 in with resolution of 2560px width. It wasn't able to boot to window due to operating error. I called Dell they sent Window 8 and utility disk.It was finally worked but it was painful. It has been OK for 2 weeks. Other thing that I don't like is screen color hue is a little orange I had issue with this model twice. THe first one microphone does not work at all. I call Dell. THey sent technian to my home to replace it. But it turned out that it need to unscrew all a lot of parts from back of PC to access to front panel. the technician is not well trained guy and PC was totally dead after his 4 hour work. I had to return.The second time, I bought the same model. Because I like the screen size of 27 in with resolution of 2560px width. It wasn't able to boot to window due to operating error. I called Dell they sent Window 8 and utility disk.It was finally... » Read More I had issue with this model twice. THe first one microphone does not work at all. I call Dell. THey sent technian to my home to replace it. But it turned out that it need to unscrew all a lot of parts from back of PC to access to front panel. the technician is not well trained guy and PC was totally dead after his 4 hour work. I had to return.The second time, I bought the same model. Because I like the screen size of 27 in with resolution of 2560px width. It wasn't able to boot to window due to operating error. I called Dell they sent Window 8 and utility disk.It was finally worked but it was painful. It has been OK for 2 weeks. Other thing that I don't like is screen color hue is a little orange « Show Less
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Just tried installing on my Dell Inspiron 15 7537 Windows 8.1 (No Media Center) I get great pictures, but no sound. Works great on my XPS Studio with Windows 7 Pro. I did try and download the update from Hauppauge, same result.
33536
I have my monitor hooked up to my PC, Xbox One, Xbox 360, and Wii U. I switch between them all the time, and I have used it for hundreds of hours of gaming and movie watching. So far, no ghosting issues.
484464
Same thing happened to me. I just bought mine from Amazon and received it yesterday. If fits into my husbands DELL though.I have no answer.
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Hopefully Mr. ASUS can give us an update. He was very active in the UL30VT thread so we'll see if he responds here as well.
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Would love to help you Bill, but the Dell i17r-1316slv computer that I thought I was buying ended up being a completely different computer. In addition, it was not new as stated but refurbished. I am in the process of sending it back for a refund. Good luck!Bonnie