I followed all instructions and still have black residue after wiping pan. My food has black residue along with my tongue tonight. Very worried.
1123550
I clean my pot with either brass or steel pot scrubber. I also use soap and very hot water once it is well cured...I then place on burner and dry pot with heat. If I do not plan on using within a few days I wipe with towel with small amount of cooking oil.
1123551
Did you season your pot before the first use. Google seasoning a Dutch oven and it will give you instructions. I think that is why you have the residue. Also follow the maximum temperature for cooking in the skillet. Don't get worried though because you will be okay.
466375
I have cooked in mine several times and I have dark stains. I think it may be normal
415700
We just bought ours and washed it for first time tonight. Before packing her first lunch, we noticed the black smudges, mostly in grooves and near edges though also some on flatter portions of the pieces. After scrubbing and scraping, it mostly is coming off. It looks like something burned or remnants from manufacturing (since ours is brand new). I emailed the company for information; we'll see if they replace.
230567
Soak the pan in soapy water, and it should clean up. If everything doesn't clean up on the first try, soak again.
708475
I just received mine yesterday and unfortunately, the sticker was there. I tried scraping it off with my nail, but it seemed like I was just pushing the sticky residue around instead of removing it. SOLUTION: I ran the area where the sticky residue was under hot water; then, I scrubbed the residue off using an abrasive, soapy sponge. I was worried it would discolor the stainless steel, but it looks fine! Note: I'm not sure if this would work on the colored ones as it might scratch the enamel, but it might be worth a try!
669300
I can only tell you that I purchased the DuraCeramic and it consistently burned the food. I tried to cook eggs over easy and the eggs would stick to the surface, bacon turned black. I melted the end of a nylon spatula with the dial set on warm! I was told that there none available to exchange so I took the black one and had to eat the price difference. It works fine! It's possible that the cream one was defective, but I no longer wanted to take the chance. There were a couple comments on Amazon that said their food burned, before I bought it. I should have listened. Save your money and buy a black one; it works great. I can only tell you that I purchased the DuraCeramic and it consistently burned the food. I tried to cook eggs over easy and the eggs would stick to the surface, bacon turned black. I melted the end of a nylon spatula with the dial set on warm! I was told that there none available to exchange so I took the black one and had to eat the price difference. It works fine! It's possible that the cream one was defective, but I no longer wanted to take the chance. There were a couple comments on Amazon that said their food burned, before I bought it. I should have listened. Save your money and buy... » Read More I can only tell you that I purchased the DuraCeramic and it consistently burned the food. I tried to cook eggs over easy and the eggs would stick to the surface, bacon turned black. I melted the end of a nylon spatula with the dial set on warm! I was told that there none available to exchange so I took the black one and had to eat the price difference. It works fine! It's possible that the cream one was defective, but I no longer wanted to take the chance. There were a couple comments on Amazon that said their food burned, before I bought it. I should have listened. Save your money and buy a black one; it works great. « Show Less
913143
I had no problem if you follow their instructions. The key i think is first getting the protective coating completely removed. Love the pan!
1983626
Might be some burnt on residue from your previous cookout. Make sure you wash you sheet on both sides real good after each use with warm soapy water
1695035
Try to clean shortly after use to avoid problems. When necessary I use a bit of dishwashibg liquid and sponge and hot water. No problems so far. Hope this helps.
1268890
It was a gift for a friend's son and I told them to do what I do with my thermos. Go to the store and purchase some inexpensive denture cleaning tablets. Throw a couple in the bottle over night filled with water, then wash with warm water and soap the next day. You could also use a drop of bleach in water. I keep a baby bottle/glass brush on hand if I have something like juice which is sticky and I want to be a bit more thorough. If you feel there is an after taste issue, you can also soak over night once a week with a teaspoon of baking soda in it. Several options for you, I hope that help. It was a gift for a friend's son and I told them to do what I do with my thermos. Go to the store and purchase some inexpensive denture cleaning tablets. Throw a couple in the bottle over night filled with water, then wash with warm water and soap the next day. You could also use a drop of bleach in water. I keep a baby bottle/glass brush on hand if I have something like juice which is sticky and I want to be a bit more thorough. If you feel there is an after taste issue, you can also soak over night once a week with a teaspoon of baking soda in it. Several options for you, I hope that help.
865134
Mine is the same way. We have hard water in this area so I figure the residue is left over minerals after the water is boiled away. I just wipe with a paper towel. It hasn't been a problem.
199783
I got these for Christmas and mine stained right away on the second use cooking some frozen fish. Has anyone successfully gotten the stains out I tried the soap and water per instructions but that did not seem to help.
175699
I personally have not had any issue of residue on mine, so not really sure what to advise you except maybe try vinegar/water solution and wipe it down. Good luck and maybe another member can help.
881171
You can see my earlier review concerning this issue-I had the same problem. It was suggested by another reviewer to let the sticker soak in peanut oil for up to 8 hours to remove. I think it's absurd that the manufacturer puts a sticker with extremely strong adhesive on the cooking surface. My pan was ruined by the time I got the sticker removed.
2268037
Same experience here. Pan peeling, leaves metal residue on egg even after I've cleaned it thoroughly, now poached egg function is useless. Am hoping to replace.
1750427
I am not really sure what happened with your pan. Is it a different recipe than you used in the past? That might have something to do with it. I have used mine 3 times already and I never sprayed the pan or anything. I would contact the company and see what they tell you to do. I hope this helps.
930276
I've used mine twice without a bit of smoke. How did you clean the unit. Spray 409 let it stand a while, spray again and let it stand awhile longer. Then take a wet Mr Clean kitchen sponge over the entire unit inside and out. Wipe dry for a brand new looking unit. I couldn't believe how clean the unit came using the 409/Mr Clean kitchen sponge. Smoke, there might be food touching the unit as it rotates which, I would like, would cause smoke. Make sure that no food touches the heating unit while the food is rotating.