mine stopped working . i suspect the charger isn't working, any help?
1130682
We, like many others that posted reviews, had similar experience with poor battery life. You could try to test the voltage at the charger but best guess is that you are yet another victim of Bonjour's poor quality manufacturing. Doesn't help much that their warranty is just as inadequate (I think 60 days?).
1130683
Sorry. Can't help you. I dropped mine while packing and it stopped working. I assume that I broke it .
1479887
As far as I know the only charger that will work is the one that came with the case. If that one doesn't work contact the seller for a replacement.
2163828
If you are plugging your charger into it try a different charger, if it's still not working write a bad review
295770
Not sure why it's not charging? Mine works fine for over a year now. I'd check your charger first. Make sure all connections are correct & tight. Then, if still no luck, purchase a new charger-the least expensive fix. Make sure the 4(four) metal prongs on the right side of the pass-through box are straight & in-tact. Good Luck!
482210
Patricia, are you sitting it on the charger correctly? I have no problem. If you are perhaps a return or exchange is in order.
399534
Most likely it is the battery. Generally the charger either works or doesn't. If its the original battery I can almost guarantee the battery is shot.
763600
Mine is doing the same thing. Right out of the box. Not sure if it's the charger, the battery or the charge port. Neither USB nor the main adapter charge it at all.
611744
My charger doesn't work at all. The port to insert the plug is broken. It was that way when I received it in the mail.
721083
Well I ordered new one & tried without charging it but still it was working, & I charged after that & was working perfect.If you tried for 18 hrs, than check your charger. May something wrong with it.
354654
Sorry, but I won't be able to help you. Since the charger never worked, I discarded it a long time ago.
2154478
bummer. are you sure the electrical outlet you've plugged the charger into is working ok?
1544358
There wasn't any problems with it when I sent it out. Have you tried another charger?
1719138
The problem could be either the battery or the charger but is most likely the charger. If you have a second battery you can test. I had the same problem and ordered a new charger. It has worked great for the last year.
1495974
Mine works great. You may have a defective charger. I would exchange the item for another one
147464
i think you should start with trying another charger. since its a micro-usb port it shouldnt be too much of a problem finding one. you should also try different sockets... the electrical output may differ a little bit. if the problem still persists, i assume its the battery. try discharging it and (however) charge it again up to 100%. your next option would be buying another battery... good luck!
313011
My best guess is to contact the company. They seem to be very active in gathering consumer support as they e-mailed me twice asking me to rate their product. I gave them two separate reviews, both rating the product as excellent and I am sure they will replace the charger.
749326
Both of mine were loose but still charged. Now both chargers no longer work. Anyone bought a replacement charged? If so, which one?