I've used the speakers 5 times and they're crackling. It's been 1 1/2 years, so I'm screwed as far as returning them. Anyone know if I can fix it?
1136736
Dear Customer,We're sorry to hear you've had trouble with your BTX450 Premium Bluetooth Boombox. Please contact us at support@kinivo.com so that we can help you resolve the issue.Thank you,Kinivo Product SupportEmail: support@kinivo.comToll Free: 1-855-4Kinivo (1-855-454-6486)Live Chat: http://support.kinivo.com(Mon-Fri: 9am-5pm Pacific)
1136737
Dear Customer, We're sorry to hear you've had trouble with your BTX450 Premium Bluetooth Boombox. Please contact us at support@kinivo.com so that we can help you resolve the issue. Thank you, Kinivo Product Support Email: support@kinivo.com Toll Free: 1-855-4Kinivo (1-855-454-6486) Live Chat: http://support.kinivo.com (Mon-Fri: 9am-5pm Pacific)
2248858
I'm not sure what's wrong as my speakers work just fine. The sound is lower than what is playing inside my house but I'm ok with that. I would double check the wiring and make sure that nothing is crossed. My neighbor had the same problem and found out that he crossed two of the wires and one wasn't fully in the socket. After he fixed it he had now problems.
572746
Make sure the cables are making good contact with the stereo connection point, then make sure the speaker cables are making good contact and there are no breaks in those cables. Still have a an issue? You should swap out the new cable with another same type cable, if it goes away when you do that, its the cable that needs to be returned. You can also try to add a grounding wire.
558219
In regards to SoundSticks being short-lived, I suspect those speakers are being played at a sustained high volume. Remember, these are supplementary computer speakers. I wish someone who had these speakers stop functioning inside the warranty period would give us feedback on how it was handled by Harman Kardon.Thanks.
2132319
I got a Samsung technician came to my house to fix this crackling noise. He also said he never heard this kind of problems from Samsung before. He changed the power supply, but the crackling persists. He then rescheduled for a new panel. A different technician came with a new panel and replaced it with the one on the tv. Now my tv has much less crackling noise. Maybe one or two pops only, but its manageable for me.
748131
I purchased a set recently (June 9th) and you are correct. The quality has gone DOWN. The set I received had one woofer dead. I contemplated returning them, but instead I rebuilt them. I replaced all the drivers with superior units and now they sound great. My advice is don't get these ones if you already have your eyes on different models. These are junk.
323496
Same issue here...my unit is about 5 months old and the sound just stopped working...help...anyone?
209699
I would not buy additional warranty, since there is very little that could wrong with speakers. The original factory warranty should be enough, if they are defective they will be defective from the very start.
928282
Yes. Return the whole set. It only gets worse. We had the system for a week and it happened and the one speaker quit working completely so we returned it. We bought a Sony set and have been really happy with it.
284689
Sounds like they are defective. You should return them as defective and get a new set.
970018
yes i have, is the wires inside of one of the speaker it giving you that, if you can fixe do it or claim the warranty of this product.
1243097
I haven't had that problem, but my right speakers on a beautiful old boom box just went out. If there is a generic fix that might be applicable to you I'll get back to you.
1714284
If a speaker is blown there will be noise distortion as well as sparatic crackling sounding like static. Hope my answer helps
667308
Sounds to me that the speaker is blown, or there might be a crossed wire. Are you still elidgable for the 30 day replacement/refund fulfillment by amazon?
241007
Same thing here. Called Skin it support. They said to contact the speaker manufacturer.
868116
Try changing the ground cable to a thicker one nd ground it to the chasis. Nd chek ur speaker wires. In and out the box.
1650298
hmm, sorry that I can't help u in this question. My speaker is still working perfectly. The best way is u should contact directly to the manufacturer for more information.