Problem with headphone jack - any movement and you can't hear anything I have returned my Nano once, the head phone jack did not hold the headphones, they fell right out. The replacement is marginally better, if you put it in your pocket while you are listening to it and move around too much, the headphones are not touching the "perfect" spot on the jack and you can't hear anything. I have tried many, many different headphones and still have the problem. Anyone else experiencing this? Problem with headphone jack - any movement and you can't hear anything I have returned my Nano once, the head phone jack did not hold the headphones, they fell right out. The replacement is... » Read More Problem with headphone jack - any movement and you can't hear anything I have returned my Nano once, the head phone jack did not hold the headphones, they fell right out. The replacement is marginally better, if you put it in your pocket while you are listening to it and move around too much, the headphones are not touching the "perfect" spot on the jack and you can't hear anything. I have tried many, many different headphones and still have the problem. Anyone else experiencing this? « Show Less
519599
I am on my second one now, and it is still that way! I'm going to try to return it AGAIN and maybe get a different ipod. I wish I knew what else to do!
519600
happened o me and took it to the Apple store. The Genius Bar technician took it into the back room and with a tweezers removed a bunch of lint from the jack port hole. It works again like a charm and didn't cost anything... try it!
865
Yes, but I thought I was just going deaf--I'm older probably, at 68, and enjoy listening to my iPodTouch for audiobooks, and it is frustrating to have the sound only periodically when you are listening to a good story. I am sorry to hear that the problem isn't me, but the product.
519601
I have/had a 4th generation nano and the same thing happened. I called for support and was told that the headphone socket needed to be replaced. I found detailed repair videos on youtube and everything else I needed EXCEPT the part. The part was discontinued and I've not been able to find it. However, it is my understanding that if you bring your ipod into an apple store that they can/will replace the part for something like $80.00
1487108
Ours worked with no issues. If you've tried another set of headphones with no success then perhaps there is a defect.
111738
Same thing happened to me, it only played through my right speaker. I found that if I you push down the plug into the jack, and hold it there, you can hear it through the other speaker. Sometimes it would just work normally... but yeah I also found the same flaw in the product
444385
I've had the Zen Micro for about 18 months, and about 2 months ago the headphone jack started acting up. The headphone connection neads to be at a perfect angle, which make the player near useless when you are moving. However, 18 month isn't too bad and I am considering buying another Creative.
1704991
If you are having trouble connecting to the port, use the smaller jack. However, I'll give you the benefit of the doubt and assume you intuitively know the difference betwee the smaller 3.5mm plug and its larger counterpart. If you are experiencing sound issues once plugged in your iPod might not be generating enough output to power the headphones or the headphones are defective. In the case of defect, test the headphones on similar devices to test for defects. If you are sure that the iPod is not powering the headphones correctly (because they are not very loud or sound "sandy" despite working correctly with other devises) you have a lot of portable amp options. My favorite brand of headphone amplifier (and other headphone accessories) is FiiO. They offer a lot of inexpensive and reliable products. Specifically, I recommend purchasing the FiiO E6, E7, or E02i "Rocky." Buy the one with the best combination of price-point and features for your needs. You can't really go wrong with any of them. Hope you found this helpful! Remember, the key is figuring out that the headphones are not defective.
2081566
Honestly I'm not sure, I got rid of the headphones. Though I do need to update the review. Skullcandy did honor the warranty but had the exact same issue with the replacement headphones. Guess it wasn't meant to be.
325479
To update this, there's a possibility that it's just inappropriately hard to push the plug in all the way the first time. I'm checking out the Sandisk forums and it is an occasional question there: http://forums.sandisk.com/sansa/board/message?board.id=clip&message.id=19340&query.id=178666#M19340 I am going to try to force it in further tonight - beyond all reasonable expectations of how hard one should have to push a headphone jack in - don't really care if it breaks because if it doesn't work I'm going to send it back anyway. So I've nothing to lose.
669357
You have to make sure they go all the way in, if you push it and it still has a gap, it sounds crappy. You will know they are in there if you think you broke the headphone jack in the process.
2263972
Only used it on my iPod nano and android phone. No issues while using the headphones with either devices. I returned it because of the sound quality
1731525
Not here. And I purchased three for other people and they haven't had any complaints, volume or otherwise, either. If it's not the case that the jack was just loose then maybe you got a defective unit...
444387
I have had a Zen Micro for over a year. I'm pretty rough on it. The headphone jack started acting up about a month ago. The left channel works intermittently if I rotate the jack. Other than that it has been flawless. Screw Ipod, I'll buy another Creative product.
2126911
If the headphone cable is properly connected to the headphones, you shouldn't need to rotate the 3.5mm jack. If this only happens with one device, it's probably not the headphones, but if the issue occurs when connected to multiple devices, then switch cables. If the problem persists with different cables, then get the headphones checked. Hope this helps.
713806
I would try other headphones in my phone first. If nothing happens it's probably a factory defect. If it does the same thing, it may be your phone.
188528
My headphone never worked right out of the box. I have to say that I opened the wrapping after 1 year I purchased it. So I did not even have the warrantee covering anymore and even if it was brand new Plantronics did not do anything about. I will not buy anything from them. If you do good luck!
1920402
What won't work? The case or the phone?? There are some reported problems with the phone in this area; mine's fine. The case is not an inhibitor....I just tried it with both Sony & Altec Lansing headphones....works fine. The jack is the opening closest to the rocker for volume control & not the pinhole closest to the on/off button....faked me out the 1st time.........
884136
It mostly works. Every other time when I switch from video to music it gets 'silent'. i.e. iPhone will show that it is still using MW600 as sound output, but no sound is coming out of headphones. Also, sound volume is not that hight.
1031879
Have not had that problem with my pair. Usually that occurs when the cord is not twisted in properly. Otherwise I am not sure what the problem would be, probably the headphone rather than the plug if it's one side only.