If we buy this proctection plan and something breaks with the machine, will someone come to my house to fix?
1136260
Yes, they will come to your home and repair your treadmill. All parts and labor are included so there is no additional cost yo you. They have in home service for all large size items and this qualifies as a "LARGE SIZE ITEM". I bought my treadmill a few years ago and purchased a similar warranty (but it was only good for 3 years) and I'm thankful I did. About 2 years after my purchase, it needed a new Tread belt and a new motor. The technician came to my home and made the repairs. It took him about 2 hours and he gave me a receipt for the work he did. The receipt showed he changed the tread belt and motor. He also changed the electronic board which controls everything. He told me the board was why the motor failed. It was sending too much current and so the motor failed. The total cost at the bottom of the receipt was a whopping $740.00. That was including the parts and labor. I paid nothing because I had bought this warranty for my treadmill when I originally bought the treadmill. I gave the tech a nice tip and I was very happy I purchased that warranty. Buy the warranty and you'll be able to sleep at night. Good luck to you...
1826668
It needs to be sent to the company to be fixed or taken to a local repair person
1781463
ours, which we bought last month, came with a little repair kit (patches) - if you don't have yours, you could contact customer service and ask to be sent a replacement kit.
1226556
Hi Lindsey, unfortunately It's easier to replace it and much less costly than try to repair it. The same happened to me, but a quick click on amazon, a quick connection on the new unit... Up and running in no time and no labor cost! good luck.
1577272
I'm sorry I can't help you, I do not like this machine because it's not sturdy and gets too hot while holding it down, after my first use I stored it away so I have not had to replace anything, had I used it as soon as I bought it I would have sent it back.....quickly!!!!
2122658
Since B&D makes the opener I would contact them directly. I'm not familiar with the repair parts or process.
2224727
Yes...Mine had some damaged, and after calling the company, they replaced it, at no charge...You should call them, Good luck, Bily
1513024
Nope. If the unit is broken in "any way" I was told you need to replace the entire thing. They'll charge you a $40 hold for a replacement unit. When they receive your broken unit then they refund it. It. Takes. Forever!!!! I swear their customer service is run by one guy. Not kidding. If I had to repurchase...I wouldn't
1273085
I think you can, but I would contact Simple Human, I think they would replace it for free.
747400
You will need to plug up two holes or get a new counter top. There are plates to cover the wholes at hardware store.
1366304
You will have to go through amazon to fix your problem. Most of the company's that deal with Amazon will help you out with parts missing and cracked products.
1584603
wand machine break down I will call send back to amazon if some go round thank you
2214348
I'm not sure. You might have to call the company or just replace the whole thing as it will probably cost about the same.
2019115
Call the 800 number, you have a year to be covered, they sent me a new one, but that one broke too
432542
I hired a handyman to do it when I purchased it ,then the Handel broke and customers service told me that I needed to ship it to them for repair..Then seat also cracked so we got ride of it total ..
614145
Eileen, I recommend that you have a appliance repairman service it or return it to Amazon.
709145
Probably not. I think you would have to replace the whole thing. I'll check for sure when I get back home.