I had ordered the 3 flicker candles~ but my remote at home didnt work. I ordered your remote, they don't still come on, only manually~what to do??
1114584
There's 3 settings on the bottom of the candle. If you choose either the left or the right setting your remote will not work. You must set the little button in the middle for your remote work. My 3 candles are working perfectly with the remote.
1114585
Did you check the slide button at the bottom? There's an 'on', 'off', and 'remote' setting.
1114586
Do you have them set to "On"? If not, set them to On and then you can turn them off and on with the remote. Or check to make sure nothing is covering the battery, or that you try a new battery. I have never had problems with mine working.
1114587
The candle has to be on the "on mode" them use the remote to turn on/off. Also my tv remote turns the candle on/off too. ;)
546020
No light goes on on the remote. But they do break all the time. Sorry, man! Money wasted. Same happened to me.
1583117
Yes, all four of mine flickered. I sent them back. I had a set of Philips LED bulbs in the same sockets and they never flickered, so I'm replacing these with another set of Philips LED bulbs. I suspect if your lights were flickering then you have voltage inconsistencies in your house (even though you didn't have them on a dimmable switch) and a bulb marked "dimmable" will probably be able to handle it without flickering.
263894
Are you sure it's the remote? If I remember correctly the lights can be shut off at each light. Maybe the lights are off so the remote appears not to be working. I have mine in a ceiling mounted candle fixture so it is a bit difficult to check the lights out thoroughly...sorry.
235858
Double check the batteries in the remote, to be sure they are in correctly. Mine is working great, and I love it.
863531
A couple of things. Check the outlet with another device like a table lamp. Change the batteries in the remote. If nothing works, I would send it back. These are refurbished units and the people selling them don't repair them so they will likely send you another unit. Mine works great
2281666
If your remote has a good battery and the lights are all lit you probably either need to get a replacement or if you have some one mechanically inclined take the rotating part apart...I did to make mine work...it was jammed with a wire internally...
818396
Aimee, My remote never lit up, except for the small green light under the channel (A/B) switch. That's the battery indicator and I know you've switched the batteries in the remote. It's very possible there's a loose wire/damaged circuit. One of two things you can do. If you're adventurous (and lucky), open up the panels on the remote and look inside to see if there are any loose wires, connections, etc. If you're smart, get in touch with customer service at Amazon. It's possible you received a dud and it just needs replacing. I know it's a hassle but this "toy" is really a lot of fun. Let me know how it goes!
635781
I had that happen also after a few months but i put new ones in. I just love them so much i bought 6 sets. I think it might be because they are on even before you turn them on with the remote. I just don't put them on if i am not in the room because it is so easy to turn them on and off.
1344831
Welllll, we have this problem too. I called the company and got a new remote and it still didn't work all the time. We put a titanium battery in and it's now working all the time but I really don't know if that's why.
2237947
I don't think the light is supposed to flicker, mine doesn't. I think yours is not working properly.
1388433
Is it because your didn't work. I returned my first set due to remote not working. My second set remote did not work either. I just use the white lights on a switch on my dash
1889305
I'm having the same problem. Do you know if you unplugged the unit while it was on? This happened with mine, and it is the only thing I can think of that happened to it. It still doesn't answer the question of whether replacing the remote will help, unfortunately.
77163
Be sure that you candle is designed to work with a remote. Not all of my candles work with the remote. Good luck.
299352
Hi Joseph, not sure if this will post under my account or not, but responding to the email: You know, I've tried...it seems like it will work at the same time for a minute...but then it stops. It's also kind of schitzo, and confusing to work. I push the right button and it doesn't go on, or I push both and they both come on, then I push the left and nothing happens, and it's unclear how to reset it. I compare it to how you push all the buttons on your remote when the TV is frozen. Seems kind of like that. Since my posting, I've stopped using it all together, because I thought that I'd just make the double light come on and flash, just for visibility. But then I discovered that it wouldn't last but for a moment. Oh well. I'm glad this was a gift, because I would have felt frustrated and returned it by now. :(
1839224
Hi. Turn the candles "on" manually. Then click them "off" with the remote, leaving the base of the candle itself in the "on" position. When you want the candles to be lit, pust the remote button for the length of time you want. That's it. They will automatically come on at this time everyday and go off by themselves. If you want to change that, turn the on/off switch on the base of the candle to off and start all over again. Hope this helps.
425294
It may be as simple as making sure the little switch on the bottom is set in the right position. It should be in the middle. If it is even a little to far to the right or left the remote won't work. Also I found when the batteries in my candle were getting low the remote had a hard time turning on the candle. It may also be a problem if something is in front of the candle blocking the signal. These are the only suggestions I can think of. Good luck!