Problem with slow Pur filters Is anyone else having problems with the new pur stage 2 filters? The last 2 that I bought are so slow right from the start, the water sits in the top of the pitcher for hours. And I have city water, I know it hasn't changed. The company just says that my water is dirtier (right) but the filter design is constantly different. This last 2 have 3 holes on top. Am I the only one? Problem with slow Pur filters Is anyone else having problems with the new pur stage 2 filters? The last 2 that I bought are so slow right from the start, the water sits in the top of the pitcher... » Read More Problem with slow Pur filters Is anyone else having problems with the new pur stage 2 filters? The last 2 that I bought are so slow right from the start, the water sits in the top of the pitcher for hours. And I have city water, I know it hasn't changed. The company just says that my water is dirtier (right) but the filter design is constantly different. This last 2 have 3 holes on top. Am I the only one? « Show Less
1139045
I know, very frustrating!!! Trying to pour water out with water still in the top is ridiculous. At the risk of sounding like a spokesperson, the Clear2O pitcher is wonderful!! You attach an aerator to your faucet and the pitcher has a hose to force water through. Cleaner water quickly and no water sitting unfiltered in the pitcher. Inexpensive filters on their website (sometimes here too). 100% better and also nice not to give extra $ to P&G; who practices animal testing.
1139046
Customer service told me to soak the filters longer, at least an HOUR. (I submerge and lay horizontally in large bowl of water). I hold the filter vertically, right side up inside the sink, slowly rotate filter while tapping against the side of sink. Try at least a couple of rotations of tapping. I always do this and have not had one issue since.
1139047
I just opened a new Pur filter, filled up my pitcher and 10 hours later all the water is still at the top. These filters are expensive so it is really frustrating to read this thread and realize that I probably just need to toss this filter in the trash.
1139048
Hi,I used my first pure filter and in about two weeks it was super slow..it started out fine AND THEN IT TOOK FOREVER..I DONT KNOW IF I SHOULD EVEN BOTHER PURCHASING MORE NOW THAT I READ YOUR REVIEW..IM GONNA CALL CUSTOMER SERVICE.
1139049
We've used Pur filters for quite awhile and they always lasted me months. But this last batch of filters have had the same problem as everyone else here. The filters are lasting about two weeks. They never used to do that! I'm angry, too. These things are expensive and to replace them is going to be expensive.
1139050
I trusted P&G;'s reputation for generally good to excellent quality products, but the Pur filters do not work as advertised after about two to three weeks of filtering NYC tap water, the best quality municipal water in the nation.
1139051
someone had asked about this pitcher, or another Pur item, as to what impurities it removed. I found a water filter comparison at the following link. Hope it helps.http://www.waterfiltercomparisons.com/water_filter_comparison.php
791592
I'm having no issues with the filtering speed. It may slow down with time but a fresh one filters a cup's-worth of water in no time.
138870
I have not, but this is a 2 stage filter which is good for almost all water. If you have really bad water, then changing this filter as recommended might not be a bad idea since they recommend you change them frequently, or using a 5 stage filter if possible. You should find out what kind of contaminants are in your water and what these filters are capable of filtering. Just my opinion, but any water that is distributed to the public and doesn't need to be boiled first should be fine when using this. My water here has an almost sweet or bitter taste and the filter gets rid of that and I haven't changed the filter yet for a couple months. I have not, but this is a 2 stage filter which is good for almost all water. If you have really bad water, then changing this filter as recommended might not be a bad idea since they recommend you change them frequently, or using a 5 stage filter if possible. You should find out what kind of contaminants are in your water and what these filters are capable of filtering. Just my opinion, but any water that is distributed to the public and doesn't need to be boiled first should be fine when using this. My water here has an almost sweet or bitter taste and the filter gets rid of that and I... » Read More I have not, but this is a 2 stage filter which is good for almost all water. If you have really bad water, then changing this filter as recommended might not be a bad idea since they recommend you change them frequently, or using a 5 stage filter if possible. You should find out what kind of contaminants are in your water and what these filters are capable of filtering. Just my opinion, but any water that is distributed to the public and doesn't need to be boiled first should be fine when using this. My water here has an almost sweet or bitter taste and the filter gets rid of that and I haven't changed the filter yet for a couple months. « Show Less
1417438
Yes, the water flow rate of this system is very slow. There is nothing that I am able to do about it. The reason may be due to the fact that the water travels through 3 filters, the tubing used for the system are of narrow diameter and the water pressure in the house may be low. I use the filtered water only for drinking. There are only two people in our home and the quality of the filtered drinking water makes up for the slow water rate.
1133488
Total disssolved solids increasing after using the same water both times makes no sense. Have you used other waters before and got same results an increase after the purifier? Have you contacted the manufactuer with questions? You have to eliminate the distilled water first off as the problem and see if it does it with all waters. Surely you are not consuming distilled water on a regular basis?
557863
Sorry Arthur...I think you're right! I ordered a spare filter back in June and thought nothing of it. Then, I went to change my filter this morning and the one they sent me was wrong. My old filter has an opening on both ends and the new one does not. Plus, the part number is different. Maybe it's a new design but I'm not putting it in until I find out. Thanks for making me aware of this. I wouldn't put your's in either. Please let me know if you find something out from the company.
1731677
It takes a while actually a lot to filter....first you need to let the water go through the filter for 30minutes Did you do that? Than you putvthe pieces together.....in the beginning its takes more time than regular i think
2222803
I'm guessing you didn't get enough water pressure through those two ceramic filters to start with or else you have the muddiest water. I've had my Berkey for 2 years now and it also is starting to slow down. Haven't even taken the filters out yet to give them a rinse off. I swear by my Berkey. Pure bottled water taste and hopefully purity and the filters just keep on going.
451838
This is my second one. The last one cracked after about a year of my grandson abusing it. You have to change the filter when the flow slows down. Plain and simple, the filter is getting clogged by your dirty water or dirty pipes. Just think about how much trash is in that filter (and not in your body) when it slows down then simply twist out the clogged filter and replace it with a clean one. We use ours many times a day, so my grandsons have clean water and I don't have to sweat my coffee pot getting clogged with calcium like the fast couple did, before the filter.
515649
Yes, it happened to my last orders. This never happened to me. One filter had water drops in the bag. something sticks to the filter. I didn't use it. It is not safe to use. 2 filters, I used, always spitted black charcoal and white dust in the water. I posted pictures with my product review. I contacted Amazon, and returned them to get money back.
864615
Mine was the same and caused me much concern at first. Just brush off the filters and wait until they become saturated. Within a couple days mine sped up to where it will now fill the reservoir within four hours or so. Been using it for a year now with no problems and am completely satisfied.
314084
Unfortunately you've also received a BAD so called NEW BRITA design. Since it was changed to the new design, this filtering system went down the drain. I had for one month, and the water was always murky, the switch started getting stuck and started to leak. After many years with Brita I switched to Culligan filtering system, good design. Sorry but I think you have a bad part. Good luck.
1190427
I had a similar issue in a minor way with my first one. It stopped very soon. I figured it was just minerals that weren't secure. No big deal. The minerals are what alkalinizes the water. It's either just a minor flaw in the construction of the filter or some minerals got in there that were too small for it.
380989
I think they leak because they're poorly designed. Mine leaked from when it was brand new. It started out just weeping a bit and gradually got worse. Now it leaks a lot, plus the LED no longer illuminates to show you whether the cartridge is good or not.I used to really like PUR filters, but then the one previous to this started cracking and leaking and it was just past the warranty period. This one seems to be even more poorly made, but I kept it because I had spare filters to use up. They're now gone and so is PUR.I don't think I'll ever buy any of their products again. They're just coasting on their good reputation from years ago. I think they leak because they're poorly designed. Mine leaked from when it was brand new. It started out just weeping a bit and gradually got worse. Now it leaks a lot, plus the LED no longer illuminates to show you whether the cartridge is good or not.I used to really like PUR filters, but then the one previous to this started cracking and leaking and it was just past the warranty period. This one seems to be even more poorly made, but I kept it because I had spare filters to use up. They're now gone and so is PUR.I don't think I'll ever buy any of their products... » Read More I think they leak because they're poorly designed. Mine leaked from when it was brand new. It started out just weeping a bit and gradually got worse. Now it leaks a lot, plus the LED no longer illuminates to show you whether the cartridge is good or not.I used to really like PUR filters, but then the one previous to this started cracking and leaking and it was just past the warranty period. This one seems to be even more poorly made, but I kept it because I had spare filters to use up. They're now gone and so is PUR.I don't think I'll ever buy any of their products again. They're just coasting on their good reputation from years ago. « Show Less
2003478
I have had my pitcher for several years. At first I loved it and the filters lasted at least a month. Lately, the filters have only been lasting about a week (I make 1 pitcher a day). I think when my current supply of filters runs out I will stop using the pitcher - it's just gotten too expensive.
1409986
Did you changed filter cartridges? Make sure your water valve is open all the way!! If is a new install it takes a while to built pressure!! There a lot of air in the lines!! Disconnect tank from plastic hose and drain any water inside also disconnect all three filters and start precidure. Sometimes filter don't lock properly!!
1389581
I've been using the Pur 2 stage filter for about 2 years. For the first year or so the filters worked great. I'm the only person drinking the water, and one filter would last me 2 or 3 months. But the previous 3 or 4 filters I've used only work right for 2 or 3 weeks. After that some water will pass through the filter-- very very slowly --and half or more just stays in the top part of the pitcher without going through the filter at all. For, like, DAYS. I've shaken and soaked, and reseated, and everything I can think of, but once my filters stop working, they've stopped working for good. I use only city water in my pitcher, and my city's water is consistently very highly rated for cleanliness, so I know that the problem is not caused by my water. My last filter has now stopped working, and I'll probably have to move to some other filtering system, which really annoys me off because Pur 2-stage water tastes great, and I love the design of the pitcher. So now my nice plastic pitcher will go in the recycling bin and I'll have to spend more money on some other product, all because P&G can't get their act together. I'm really angry. All the P&G people have to do is go to Amazon.com and read this thread to know that there's something wrong with the filter's manufacturing process. There are too many of us having this problem for it to be otherwise. The least P&G could do is admit to us, their loyal customers, that they recognize the issue and are working on it, and then I'd hang in there with them while they work it out. If I had a video recorder, I'd put up a rant about this on YouTube.