There was no chargin cord with the product. I put batteries in and heard the beep. When I test it does not work in the static mode?
1132501
Mine quit working entirely in the static mode after a week. Not a well-made product.
1132502
Send it back because you are missing your charging cord because it does not take batterys.
1132503
send it back - mine came with a charging cord and still would not work - I would not buy it again!!
1391279
Just got this Friday five days ago and we had the same problem. The connection wasn't good and then it started making static noises and skipping sounds. I then decided to plug it in to my computer to charge it but the cord included was no good. I was able to use a cord I had here and charge it through the computer. I am going to be calling about this though. So my answer would be NO, it shouldn't take that long.
2100178
It does sound like a flaw in the cord as I have not seen anything like that with mine. You should give the company a call
1908702
I haven't used this for months as it quit working. But I think it just beeped when connected and made no sound when it disconnected. I used it on my HD TV
23667
Hi Roy, I bought two of these items and neither worked. I even bought new batteries thinking that could be the problem. I had to send them back for a refund...
393494
From the statement I read that a cord did not come with the extra large pad? It sounds like the product when manufactured, did not have a cord. When product was shipped ny supplier (not manufacturer) they did not inspect the product for defects. {1} From whom did you order the product from? If it was thru Amazon then get them involved. [2] Was it thru Light Relief here is a link: http://www.lightrelief.com/request-custserv.html?src=affiliate&aid=14626 The only problem is that it is a customer seervice center. A call may help if you ordered from them.
2280606
Yes Adam, you should have received a cord that connects to a power supply. I got that when I purchased the cover. I love the keyboard...it really is so close to a real keyboard!! Sorry it took me so long to get back to you. Contact the seller to let them know.
744364
make sure it is connected to a video source, yellow plug. other than that i dont know. maybe defective? i would try a few different things before sending it back. turn it off then on, letting it warm up, etc
961568
I had to go and check. Mine does not make a sound. I went beyond my usual modes and tried everything I could and, it never made one sound.
1651125
Make sure your battery is good. Would suggest replacing battery. Make sure connection is good. You should be able to get a beep or something out of it with a good battery.
1054775
Did the description say it played a sound? I just saw it takes double A batteries. Had no idea it played a sound. Good to know. I'll look n see if I can find any literature.
2067510
I never could get mine to work. Probably cheap Chinese manufacture. I returned mine in the manor described but never heard anything back, so I just accepted the loss.
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
632439
I charged mine and when i went to sync it the green light stayed on. No matter what i try i cannot get it to beep or flash, light just stays solid green. I will be returning it.
999386
Are you positive it is the cord and not the battery? A dead battery will not charge. If you're certain it's the cord, contact the manufacturer on the warranty and tell them what happened. I have had this cord for a couple of months and so far, no problems. It might just be your cord is defective. If you're not sure it's not the battery, you can tell by the little battery icon in the task menu tray on the bottom right of the screen when the cord is plugged in. If there is a plug next to it but it's not charging, it's likely your battery needs to be replaced. Also, make sure the cord is fully connected at every juncture. My cord tends to slip out of the outlet sometimes and the connection to the power box loosens sometimes. Another thing to look for is the green light on the power box. If that is on when it is plugged in, the cord is still getting power. If that's off, it's dead. If you want the cord "asap", you will have to order another one. Not likely the manufacturer will act quickly. They aren't expensive. You might end up spending just as much in shipping costs. If the battery is the problem, they sell the battery on Amazon too. Just turn off your computer and remove the battery. The model number on the battery should be there. Just type it into the search window on Amazon and it will come up. I bought both within the last 9 months. One more thing. Make absolutely sure the cord you are using is for your computer. If you still have it, check the model number on the cord that came with the computer. Type it into the Amazon search window. I was using the wrong power cord for a while and it died and I got this one because it was the exact model number of the one that came with my laptop.
2089155
I purchased the light blue cord and it didn't not have a button on there to play/pause.
170405
The one I bought did not work and shipping it back to a third-party seller cost money, so it still sits here to see if I can get it to work. But I had an identical one for years before and a red light blinked on the bottom face of it. There was no beep, I'm sure.