3 year warranty hearing all the complaints about this toaster only working for a month, six months, a year????, and then breaking...It has a three year warranty on it....Am I missing something here?
1120045
Based on the reviews I read, it looks like you will need ship the broken toaster to Cuisinart, and pay for Cuisinart shipping fee to send you the replacement. At $30 a pop, it seems that paying for replacement shipping charges alone will get close to a new one. I'd rather buy it some place where I can return to the store any time if it breaks.
1120046
Three years is good. I am thinking of buying this toaster, for that reason. I want to know how to cash in on the warranty if I need to, and it looks like I wil need to. Do I have to send it back to amazon and pay shipping or what? Can someody from amazon help me with this ?Thnaks
490215
I wound up buying it from out local Macy's. Same price as Amazon, free shipping as they did not thave it in stock. Its been 6 months now and it works great, still. I am very satisifed. My son even turned it on it side and made grill cheese out of it once, and its still working.
715161
We have only had our toaster for about 6 months, but it's the best we have had. I have probably gone thru 15.
1131488
There is ABSOLUTELY NO WAY I would every buy a KitchenAid toaster! I rarely used my toaster and in the beginning I had no problem with it....but shortly after the warranty expired, the timer on it wouldn't work and it would not even toast the bread. I called the company and it was ''too bad Charlie Brown'' for me because they wouldn't do anything about it! I am the only person using it....what a waste of money that was, not to mention the aggravation. I have just ordered a ''Cuisinart CPT 320''...I have other Cuinsinart products that I am very happy with. I will never order another KitchenAid Product...CAPUT!....good luck with whatever you decide to do. There is ABSOLUTELY NO WAY I would every buy a KitchenAid toaster! I rarely used my toaster and in the beginning I had no problem with it....but shortly after the warranty expired, the timer on it wouldn't work and it would not even toast the bread. I called the company and it was ''too bad Charlie Brown'' for me because they wouldn't do anything about it! I am the only person using it....what a waste of money that was, not to mention the aggravation. I have just ordered a ''Cuisinart CPT 320''...I have other Cuinsinart products that I am very happy with. I will never order another... » Read More There is ABSOLUTELY NO WAY I would every buy a KitchenAid toaster! I rarely used my toaster and in the beginning I had no problem with it....but shortly after the warranty expired, the timer on it wouldn't work and it would not even toast the bread. I called the company and it was ''too bad Charlie Brown'' for me because they wouldn't do anything about it! I am the only person using it....what a waste of money that was, not to mention the aggravation. I have just ordered a ''Cuisinart CPT 320''...I have other Cuinsinart products that I am very happy with. I will never order another KitchenAid Product...CAPUT!....good luck with whatever you decide to do. « Show Less
429341
Mine does too! It stops making the noise when it's toasting, and will start to make it again when it stops. It sounds like it's coming from the LED display. It's not very loud, but it's surprisingly incredibly annoying.
1749725
Mine did the same thing and in order to get it fixed or replaced, you have to send it back to the company and be stuck without a toaster until it is fixed or replaced. You may also take it to a repair center if you have one close enough. I live in Pittsburgh area and the closest one is across the state in Philadelphia.
1785326
Yes this toaster in my opinion is junk, one piece of toast in a slot usually ends up on floor. Its a novelty design and doesn't toast well either..
1386730
my name is Dale and I have the same problem. There is nothing you can do but send the toaster back, which I intend to do when I find out where to send it to. My toster is less then 3 months old.and it isnt working right
322577
Not likely, I've had 2 of these do the same thing, either the heating element went out or the sensor that detects that there is water in the unit is bad, either way the repair part required would probably be to expensive to replace, so enjoy you nice big oversized toaster.
1295758
Mine ,which is just over a year old and having problems for 6 months finally crapped out. It won't even turn on! I am REALLY struggling with having to send it back on MY dime ($25) PLUS send another $10 for them to send me a new one!! What did I do to deserve to have to pay for their crappy machine??? Hoping the store (Kohls) will even-exchange it for me. Update...I walked into Kohls with the machine...in the original box.....explained it was still under warranty. I walked out with a brand new machine...no questions asked! YES! And I didn't pay Cuisenart a dime!
1582365
I actually have been selling this product in my store and through Amazon, I have not had any problems with it. I am wondering if the toaster that you received it defective. Did it ever work in the beginning?
1566058
I have only had this toaster for a couple of months, and I wondered the same thing. As far as I can tell, the motorized feature is very dependable. It makes no noise at all, and it's very smooth in operation--certainly no change since I bought it.
312786
Mine did the same thing and I am so angry. I got it as a gift two years ago and quite frankly forgot I had it until about 6 months ago while re-organizing cabinets. I thought oh cool a new gadget I forgot I had. Used it and loved it and now its dead. Way passed warranty period. No one used it but me and I never dropped it. Can't even make toast. The lights flash like they are supposed to but water stays cold and toaster never gets warm . So disappointed.
429337
hellowe have this toaster and when it arrived we had to send it back; received a new toaster within a few days.we recommend that you return your toaster for an exchange. the return postage, in our case, wastaken care of by amazon.
1706810
The ticking noises on the features that I stated previously was due to the timer but I have notice different sounds for different settings. Also, I do recall using toaster setting once and I heard nothing out of the ordinary, only the timer ticking noise.
1654680
I loved the fal TL6802 4-slice digital toaster until the digital stopped working. It stays on 1 and I keep pushing down the lever until I get the color toast I want. Have had the toaster for less than a month and no box to send it back. Any suggestions?
246973
yes - BUT - DON'T BUY IT!!!!We are on our second. The lever keeps failing. The first failed within a month so that was exchanged for free. The second failed within 7 months and T-fal want us to post the toaster back at OUR expense then wait 4-6 weeks while they either repair or replace it. My sister also has a T-fal toaster and guess what - the lever on hers failed too. Should have listened to her in the first place and not bought one. Please don't make the same mistake that I did.
1470662
I have never had any problems with my toaster in over the year of use. You should try Breville costomer service.