What happens when the screen protector itself needs to be replaced... do you need to purchase another case?
1718680
I believe so as it is built right into the case. But, the entire thing is quite inexpensive and heavy-duty, so that would not seem to be too much of a concern from my vantage point. So far, it has worked great, only needing to be removed and cleaned on the inside every once in a while.
1718681
You would need to replace the case. This is a great case, I am totally impressed with it.
1718682
Yes, but it's very durable. Mine has been on for several months and still looks fine.
1718683
Well, u could always pop it out if you wanted to keep the case,tho there is sticky stuff under it. Otherwise yes you do.
654460
If it gets damaged or scratched or you get a new phone they replace it. All you have to do is send your old one to them n pay shipping and they send you a new one
1639007
You can also choose to only use 1 of the parts if you want. Or keep the screen protector on and switch out to a different case.
1780235
Im not sure. The screen protector is built into the front of the case. I'm sure you could remove it if you wanted since it's attached with adhesive. I'd check to see if replacements are available before you do that.
2277250
Yes!!!!! It is a terrible problem. I'm on my third replacement and this last one, otterbox themselves said the rubber material was a better compound but that has proved false. The rubber lasts 6 months. And I am in no way rough with the case. My suggestion, get on the phone with otterbox and let them know the issue. Tomorrow I will be calling for my fourth replacement. Also, there is an issue with the external protective screen losing its adhesive power along the edges. I don't get it but its been an issue. Since this is my fourth replacement, they should be replacing it with the better, more expensive, rugged case. I had them notate it onto my account. I will say, otterbox has 5 STAR customer service. Yes!!!!! It is a terrible problem. I'm on my third replacement and this last one, otterbox themselves said the rubber material was a better compound but that has proved false. The rubber lasts 6 months. And I am in no way rough with the case. My suggestion, get on the phone with otterbox and let them know the issue. Tomorrow I will be calling for my fourth replacement. Also, there is an issue with the external protective screen losing its adhesive power along the edges. I don't get it but its been an issue. Since this is my fourth replacement, they should be replacing it with the better,... » Read More Yes!!!!! It is a terrible problem. I'm on my third replacement and this last one, otterbox themselves said the rubber material was a better compound but that has proved false. The rubber lasts 6 months. And I am in no way rough with the case. My suggestion, get on the phone with otterbox and let them know the issue. Tomorrow I will be calling for my fourth replacement. Also, there is an issue with the external protective screen losing its adhesive power along the edges. I don't get it but its been an issue. Since this is my fourth replacement, they should be replacing it with the better, more expensive, rugged case. I had them notate it onto my account. I will say, otterbox has 5 STAR customer service. « Show Less
2052007
I do not know, all I can say is that I personally got one that was good. I didn't mean to make it seem like the problem was fixed. All I was saying was, if you do get a bad one, Spigen has said that they will replace the case for you so its not like all hope is lost. But its probably hit or miss. Mine fits so I have a positive outlook on it, someone that got a bad case probably wont.
962312
I went to the Ballistic website and looked up the phone number and called them. I talked to a nice person who sent me a new protector at no cost. I was told that I needed my receipt to get a replacement, which I didn't have, but as a courtesy they would send me a one time only screen protector. Pretty good service if you ask me! If I had a copy of the receipt to send them, I believe that you are covered more than once.
2021719
I'm not quite understanding you, but I'm thinking that you're asking if you have to take off the original screen protector to use the product and the answer is yes. I removed the old screen protector then placed the product on my screen and haven't had any problems with it.
1555346
Not on this one, otterbox pretty much has that wrapped up, but if you get a glass screen protector plus this you'll be set, and they come with lifetime replacement.
1196493
I can't really remember but I think yes. It came with a screen protector pre-installed to prevent it from being cracked while changing out the old one and then it provided a new one that you slip on. I believe you should be able to but its been about 4-5 months since I replaced mines I can't remember 100% however the one it has, has worked just fine and i've had no issues at all. The kit was well worth the money and the youtube video helped greatly.
678055
Hi Jessica, there is just one. It's custom designed for you particular phone and because of it's scratch resistant qualities, apparantly you won't have to replace it. Iguess if it does get scarred up you could call them to get a replacement. It was for my wife and she seems happy with it. She bought it to go with her otterbox, since she didn't like the lens cover that came with that.
1122240
NO you have to buy something else to protect the screen.The case itself was SO Tight I was afraid I would BREAK the phone trying to put it on. I sent it back.
522719
Hello Ron. Please make sure that the screen protector you purchased matches the device you have. If you have any further questions please feel free to contact us at Help@ArmorSuit.com
1694338
And once you do remove your Tech Armor shield, because it did fail you, I recommend not putting another one on less you want your phone damaged! I dare you to try and get a replacement from Tech Armor, they won't do it! I recommend instead buying a ZAGG InvisibleShield Glass for Apple iPhone - Case Friendly. Much better case and they have actual Hassle Free Replacements!
2222228
Just go to their website and answer a couple questions. I got a replacement screen protector because there were bubbles when I tried installing the first set.
993995
I would remove the flimsy one that the case comes with. Im using a tempered glass screen protector on mine with no issues.
2168884
hi daniella. this protector was for my nieces kindle, so I called and asked. it's basically the same as yhe screen protector for my smartphone. if you need to replace it either call them for an authorization number or, go online. just make sure to register the item number. hope this helped. milt