Straight out of the box, we followed the directions, charged the battery, etc HASN"T WORKED at all since we got it. not even once. HELP!
1713493
We sent this to our grandson as part of a Christmas gift. Our son and daughter in law charged it as recommended and it never did work. They sent it back.
1713494
I got it for my grandson as part of his Christmas gift. My youngest daughter put it together and charged it as recommended and it worked. My grandson love it it is still working. I also got one for my steptson and he love it to but his use battery that don't need charging.
1379566
Sorry for your problem with the battery install. If the new battery is not defective, sounds like the main unit is defective. I obtained the batteries as a gift for my daughter. She installed the new batteries and selected the option of new batteries installed. Then left the unit in the home dock, charging overnight. Went from running less that 5 min to completing the whole area for approx 50 min never having to go home for a recharge. Runs like new again
309918
Oh yes, Right out of the box. Or at least my unit did. You have to charge the battery 1st. Good luck
648903
Mine worked fine right out of the box after ten or so cranks. You might try placing it in sunlight for twenty min or so to charge the battery. Make sure the little charging LED is lit when you do. If all else fails return it for a new one
766496
My son got this for Christmas as well and we made it a whole 24 hours before his stopped turning on. It does nothing at all. We have tried regular batteries as well as rechargable ones and nothing. We will be taking it back and getting our money back and buying a Leappad when they become available again. Real shame that they felt the need to rush the production of something in time to compete with the Leappad just to make a defective product that will turn customers away from their brand. Sorry V-tech, better luck next time!
685076
New battery maybe? Mine worked right out of the box... I don't like the $10 battery but it has worked since day 1 - try holding down the yardage button for 5 seconds - keep trying - should work - sorry you are having issues.
1572868
I tried just about everything and had the same problem, couldn't turn it on. changed batteries to make sure I wasn't missing anything and nothing! All I can suggest is, return it and get your money back! I would had done that but my was out of the country!
1469194
Ours stopped working all of a sudden. Changed batteries, repositioned and it still will not work. Called the company and I have yet to get a call back about it!
427373
I am having the same problem, even brought a new battery and it still does not come on. Warranty is up, so what can I do.
688791
Read the instructions and make sure everything is being hooked up properly. If that is not working I would try a new battery or send it and exchange it. I have had zero problems with mine so far. I hope this helps.
930488
Try disconnecting the cord and using the battery option and see if it works. If so, that means the problem is with the cord. Call the company, either you can purchase it, or like me, they sent it to me free! great costumer service (at least for me)
766498
Help! Same problem. Ours worked for less than 24 hours and will not turn on at all, no light, nothing. It doesn't even almost come on. Blank. Screen. Frustrated!!
191514
Yes, I had that problem, even replaced the battery, but coulsn't get it to work. Bought a new one.
886312
I opened the battery case and looked and didn't see anything. I removed the batteries to look, put them back in and it reset itself? My daughter will probably be upset when she gets home, but see if it works now after putting the batteries back in? lol
917493
Mine has worked as soon as the batteries were installed: Ensure the batteries are fresh/good, Do they have good contact with the batteries tabs; If they don't, return it for a replacement.
2280018
No, we had the same problem. We exchanged it for a new one hoping it was just defective but the new one has not worked either.
444657
Mine was working immediately after charging. You might need to replace yours.