Upon opening a new 12oz. tube a clear &amp; watery liquid came out. Have tried excessive squeezing the tube to mix contents..no luck..suggestions??
3351
When I purchased and used the product, I found the consistency to be very watery... so much so that I couldn't get it onto a sponge without it leaking all over the floor. That is just the consistency of the product. It is not an oil like some other leather conditioners. In fact, I didn't find this product to clean any better than plain old water, so I returned it (I've posted my full review below).
456093
Yes mine too had liquid separated from it I just dumped the liquid off and then use a dowel rod and stirred it and used it. I have not had any problem with my mixer I used it in and just went out and looked at what's left in my tube and it still fine. Hope this helps!
1827292
Try cutting back liquid. Mine has turned out different when I use broth or stock instead of water.
1127679
I did not have that problem. Instead, neither pump would work. Plus the craftsmanship was non-existent. Looked like they came from the Dollar Store. Also, both of the bottles I received were clear. Did you get a blue one?
212791
I will check it and let you know. I have had this happen too. I shake the tube really well.
1243924
Not sure, I have not ran into this issue. I would first try adding a bit of water and see what happens before tossing the product. Let us know how that works.
927784
I get my capsules at amazon subscribe and save which is a good deal compared to CBTL's website . Thank you for your comment....I will try my machine again....it is a new machine and so I was trying to prime it....and no water came out. I tried mine about 10 times in 2 hours before I gave up. But I will try it again before I put it in the garage. And thanks for the tip on Bed Bath and Beyond.....they used to carry them at Target and I got a good deal when they closed the brand out there.
1278579
I had the same problem. What i did on my second bottle was to shake it each time before using and then when it was getting close to the end was adding a bit of water and shaking and micorwave for 10 seconds, seems to get it all. I hope this helps.
1987372
Just bought it so not much experience, but it could be a result of the type of milk you use? I used 1% with no spills. Perhaps a thicker milk like 2% may thick up more (and spill over more) than others? Try experimenting and post back. good luck!
1296453
I started having that issue when I first got this. I realized my problem was overfilling. The liquid level needs to be around the level stated in the instructions. Once you get an idea of where that is using the funnel, you can eyeball it from that point and you should not have anymore problems.
895750
I don't have tbat problem with mine, doesn't matter how much liquid it works.The only complaint I have is the strong smell of rubber. Sorry, get in touch with the company, see if they can help....
1324246
I think you should send it back. First of all, I bought it for $20 less. It is in a tube, not a jar and I returned mine because it made my eyes swell up.
1469020
Same problem here--all I got after 30 minutes was the exact same pre-chilled liquid I put in it. And tub was frozen solid and I started the machine immediately. Used 2% milk plus cream. Disappointing.
1596169
No! That is absolutely NOT normal. It must have leaked (this happened to me once). Contact the company through amazon and they will send you a refund. They need to figure out a better way to ship these bottles to prevent leakage!!
581893
Remove spray pump and pump some warm water through it. When it is clear replace in bottle. Shake bottle contents each time before using.
227722
I would shake it up well before you use it. And just make sure you're rubbing it in all the way and not leaving it too heavy anywhere. If you think it's a bad bottle though, just ask for a replacement.
827317
I also had the same problem, had to transfer the entire container to a larger container. I will not buy this brand again, it is very strong and you just can't keep it sealed in the container it came in. I ended up throwing it all out.