Why did my crockpot lid from the 33969 series shatter as it was cooking?
1700994
I have had this product for years, maybe 10 and I have never had issues except the crock finally gave up. But I bought the same one and my daughter did as well. We love it!!
1700995
Possible answers are: Too tight knob (over tightening the knob can cause the lid to crack at the hole, making a shatter merely a matter of time. Scratches in the glass will do that too. Depending on where it was when it shattered, there may have been a too cold contact for the glass to deal with. Good news, these lids come with a warranty. Get a new one.
1700996
Did u put the cold lid on the boiling liquid? Maybe the lid was defective to begin with.
1482801
This has happened to me, I completely shattered the top because it was too hot and I let go of it while pouring. You must hold the lid and the handle. I have to use a towel etc to grab the handle sometimes. I like this tea kettle regardless though.
1885872
Mine has been microwaved a few times a fast for several months with no problem. I'm more careful with the lid though.
1334462
Same thing happened to me on the large one, my husband is very handy and he took the lid apart and there was a wire that got disconnected, he was able to fix it, if it wasnt for him than it would still not be working. If you filled out the product registration than you can contact the company and they will replace it.
43089
The water boiling over has nothing to so with the pot being defective; you either have too much water in it or the heat is too high. Since it happens again after stirring I would say the heat is too high. The pot and lid are very good quality.
1771136
I just put one in the microwave on the defrost setting and it broke down the middle.
559414
We had the same problem. Turns out you need to use the smallest burner. Since it's not heat resistant plastic, the larger burner causes heat to go up the sides vs heating from the bottom, causing the melting.
1961314
I have had a Circulon glass lid shatter at 400 degrees, but I think low temperatures would be okay.-
1097054
I would not waste my time with it. We just tossed it in the trash and purchased a completely different crockpot.
905299
The lid to this one has a small, circular hole in it which acts as a vent. I seem to recall reading somewhere not to latch the lid down while cooking so more steam can escape, and only use the latches for transporting food. You may have had the temperature too high, and if the crock pot was more than 3/4 full it could overflow or splatter. There are a few variables. Here is where you can find some user manuals: http://www.crock-pot.com/service-%26-support/product-support/instruction-manuals/instruction-manuals.html. Good luck!
323007
Got this as a gift for a coworker - he makes iced tea in it every day, but he's been on vacation for a while and I noticed a little moldy tea in the bottom so I took to to the kitchen to clean it - with boiling water - and it shattered instantly. Thankfully I was over the sink, but I shudder to think of him going to make his iced tea and having the pitcher burst and spill boiling water all over his feet! Im going to replace it with something else.
2223074
Mine cracked after about 6 uses. I returned it to nuk for vouchers. Bought myself a 30$ food processor:)
1086563
Hi. No, my insert has not cracked or malfunctioned at all. I suppose it is possible that the crockery had a fault in it (like an air bubble or something prior to the firing of the crock). That might cause it to crack, but aside from dropping it or something, I can't imagine why it might crack. I would contact Crock-Pot to explain the issue and to request a replacement insert.
2239416
I'm sorry you are having such a hard time with your cookware. If you purchased this second set thru QVC, they may take it back,although I don't know how long ago you made your purchase or perhaps it's just this one particular piece and lid that you can have replaced, I would contact QVC since you bought the cookware through them. I personally have not had any issues at all with my cookware, I have been delighted since I took them out of the box. I hope you can get your situation resolved! Lori
2231062
I am not sure about the breaking but I have an old set of the French White and I have had it for over 30 years and still have the lids. I broke one of the dishes but the lids are still around. The new one was a gift for my daughter so I don't know what her experience is. But so far it is still in tact.
134169
Hi, Debbie. That is interesting. I pretty much abuse my crockpot using these liners and I haven't had any cracks. I use a Rival Crockpot Stoneware Slow Cooker, if that helps any. Sorry. I wish I could help.
1482241
I have never had that happen. If they cracked when you were peircing them, try using a twisting motion. If they cracked after you put them in, was the unit already hot? I put me eggs in cold. I may be guilty of not reading the directions, because I've had other egg cookers.