I recently bought this as a gift and now as we're putting it together we've realized there are missing pieces, how do I get ahold of the company?
1709209
If you're sure you are missing any pieces, the seller's information is here: http://www.amazon.com/gp/aag/details/ref=aag_m_ss?ie=UTF8&asin;=&isAmazonFulfilled;=1&isCBA;=&marketplaceID;=ATVPDKIKX0DER&seller;=AS9UUXZ8KC49B#aag_legalInfoThe company's name is World Class, Inc. The instructions that come with the telescope are confusing at best. They include instructions for both an aluminum and wooden tripod for instance but it only comes with an aluminum tripod. What pieces seem to be missing? If you're sure you are missing any pieces, the seller's information is here: http://www.amazon.com/gp/aag/details/ref=aag_m_ss?ie=UTF8&asin;=&isAmazonFulfilled;=1&isCBA;=&marketplaceID;=ATVPDKIKX0DER&seller;=AS9UUXZ8KC49B#aag_legalInfoThe company's name is World Class, Inc. The instructions that come with the telescope are confusing at best. They include instructions for both an aluminum and wooden tripod for instance... » Read More If you're sure you are missing any pieces, the seller's information is here: http://www.amazon.com/gp/aag/details/ref=aag_m_ss?ie=UTF8&asin;=&isAmazonFulfilled;=1&isCBA;=&marketplaceID;=ATVPDKIKX0DER&seller;=AS9UUXZ8KC49B#aag_legalInfoThe company's name is World Class, Inc. The instructions that come with the telescope are confusing at best. They include instructions for both an aluminum and wooden tripod for instance but it only comes with an aluminum tripod. What pieces seem to be missing? « Show Less
1709210
I am not for sure. I have just recently started using Amazon and have not experienced a problem like that.
1709211
If you're sure you are missing any pieces, the seller's information is here:
1426209
Mine is complete and been using it since I bought it sometime May of last year. You may try to contact the seller through Amazon. Other than that, I'm not sure how to contact them.
792105
I think if I just purchased this toy I would return it for a replacement.I bought this from Amazon and the package was sealed and complete.There should be no missing parts.Other than contacting Radio Flyer I don't know where you might find the missing part.
1823674
there should be a paper that lists all the screws and there should be a phone number also where you could possibly order extra screws either that or take your chance and go to a hardware store and have them try and match the screws are missing.
1648943
Most of these are missing pieces. Good luck getting it replaced, I doubt they care at all. Read the reviews in depth and you'll see what I mean.
498403
Get back to the person you purchased it from as they would have your order #, etc that is necessary. They should help you as usually you can not go straight to manufacturer.
594504
My purchase was a gift to family far away. I only saw it by Skype! Sets usually list contents. Have you checked? It might be easier to contact the toy company and see if you can order spare parts. Sorry I'm not more help.
745412
I don't think their are parts for it if you still have the box or manual look for the company name try to find their number and see if they can help.
364453
The one we bought was missing a part too. I suggest you contact customer support. They were great about making it right on our purchase.
2280454
Need to get ahold of Home Source Industries. Received an order from them and parts are missing on Tall Oak Microwave Cabinet.
1720086
I wish I could help u. This was a gift. I can try to contact couple who received it
87133
If you are missing parts just contact the seller and they will work with you to make it right.
790606
Sorry, I sent it back, they forgot to send the hardware to put it together. An email to the company went unanswered.
1285974
Our table came with hardware. You need to send it back and request another table.
98004
Did you try and calling the company ? If not I'd try with them and see if they can help
303002
You might want to reedit your answer, since the end cut off. If it is missing a piece you need to contact the seller. If you are having problems with putting it together, I suggest reading some of the reviews and watching a few Youtube videos... they will show you what you are doing wrong.
1164921
You need contact Amazon tell them and they will notify the seller and he will call you and send you the parts that were missing.Amazon is very good at making sure its customers are happy.