Has anyone tried to get a refund from this horrible company? This pan sticks to the point I'd rather throw it in the trash
1702213
Did you follow the directions and season the pay like it said????? It's a great pan and it you use if properly nothing sticks and it is extremely easy to clean!!!!!
1702214
I am having the same trouble and feel just like you do. Have you had any results in getting a refund or an explanation of why this happens?
1151432
I go through the same thing this tablet isn't any good I hate that I spent my money on this item I wish I can tell them about this too..... I wasted my money..... you need to complain to the company. that sold it to you..bad bad business... never again will I ever purchase any from Cruz maker again trash.....
321172
Don't bother using this pan. Send it back if you can. It will be non stick for only a month or so.
330108
Good luck contacting Graco, their customer service is hopeless! I've had trouble with ours since day 1 and gave up trying to get through to customer service.
1505621
Good luck. I sent mine back for a refund. I was not happy with their customer non-service either.
1599905
Sorry, but that is the only one. The frying pan NEVER was any good as far as I am concerned. Was NOT like they show on TV. I seasoned as directed but it was not stick-free like my regular teflon pans. I DO NOT recommend Orgreenic cookware at all. Waste of your money.
44914
I didn't receive any warranty on this...it's just a regular buy. This product I'm using almost everyday and it works so good...I even made pancakes on it and it didn't stick at all. It's a great pan! :) Hope this helps.
1455563
I had the same poor experience. Kept trying different things for months. Different heat, different oils, adding oil after the pan heated, etc. etc. After rubbing the skin off my finger for the 4th time trying to clean the stuck-on stuff off (even AFTER soaking all night) I figured it just wasn't worth it.
1571612
I just bought it. I used it once, bought silicone utensils so as not to scratch it. Washed it and noticed there were several bubbles in the Teflon. Rubbed the bubbles and the Teflon rubbed right off. So disgusted. Never again. I will go back to Rival, or buy a ceramic one. This was a complete waste of money.
579626
Yes, everything stick & finding a way to return this pan is difficult at best.
1285605
We had the teflon start coming off rather quickly. Now though one of the beaters on the pan froze up and neither Zojrushi or Amazon will stand behind the product.
25269
Mine started sticking too.. made ugly cakes and I threw it out. I know they were meant to not stick for more than using them a few times. I sprayed with the flour spray thinking maybe it would work better but some still stuck. The pans cost too much not to be better than this. I thought I was buying the best brand of pan. I washed by hand each little cake hole. Nothing was sticking on them that would have caused this problem. Just disappointed. If, anyone has an answer to this I would really like to know.
1941052
I never used the pan. Threw it away because it wasn't worth using on spending the money to send it back. Don't waste your money!!!!
970567
You need to send it back to the manufacturer. http://www.calphalon.com/Product-Support/Pages/Warranty-Information.aspx They don;t make this pan anymore. They will send you a different pan.
234252
I have an old preseasoned Lodge skillet and I love it. It cleans up great. This square one, though, I hate. Things stick and I tried to reseason it but still things stick. I'm very disappointed in it.
412894
I'm searching for a way to use the warranty, all my pans have warn poorly. Orgreenic.com is no more. How do I get replacement pans?
309795
I bought directly from the company and let me tell you they are NOT good about responding to questions or helping with product. I used mine once, hated it because it did not live up to the claims, in my opinion, and I will never use it again. It was a waste of 174.00 even from the company. I wrote a review (on their website) with my experience and low rating. They never posted it. They only have posted reviews that give them 4 & 5 stars. Highly unethical practice, I believe. That is the kind of company, I feel, you are dealing with - at the home company. Crock pots are cheaper!