The logs on mine are one molded piece. They look good, but I hear others talking like their's has individual logs. Is mine an older/newer version? I just purchased it last week.
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Must be newer version, as mine or individual and they dont fit together real easy. I believe one piece will be better.
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I checked with Camco this morning, the single piece log with the plate (grooves up) are the new style.
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Hi George,My logs are also one molded piece, I purchased mine about 5 weeks ago...
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I purchased mine about a month ago and it has a bunch of individual logs. I imagine one single molded log piece would work out better. That, plus your was purchased more recently leads me to believe it's the newer version. But that's just a guess.
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I purchased mine early spring, and it has 3 separate logs. My sister-in law purchased one a few weeks later and it has 3 logs also. We really like it. A few places we camped this summer would not let you have a wood campfire at your site, but allowed the can...
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Just got mine today and it is one piece. I have not tried it out yet, but will call Camco in the morning to find out more info. How is it working for others who have a one piece log set?
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I don't know,, never seen one with molded logs,so Maybe it's the newer oneMy Daughter has had her's for 3 or 4 years and it's the same as my mine,individual logs,,,Steve R.
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Hello Kelly, my apologies, the item is different now. It comes in one piece.
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I haven't had that issue with ours, but I would try applying oil (mineral) to it really heavy and putting something very heavy on it for an extended period of time to see if it will return to it's original shape. I think I would do at least 3 very heavy coats of mineral oil first though. We love ours! Just finished processing a whole elk on it.
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Yes its one piece and its the good one too. Cause every morning i step on it and every night too its at the end of my bad and that foam just pops right back. I love it. I have a central vacum and every morning i vaccum it. The fur just comes off like a miracle. I should have bought two. One for the future. I swear, its the best. Its worth every penny
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ha, mine was similar to yours, but they are simple items that don't have any breakable parts so it didn't bother me. They were all in good shape when i opened the box. But I would agree the packaging was a little crude.
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I haven't had any issues with mine, knock on wood. However, I know you can contact the company directly and they should replace it or at least be able to point you in the right direction.
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The side pieces have grooves into which the longitudinal pieces are fit. It's kind of like Lincoln Logs, no fasteners or tools used.
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Hi Lee,It is all based on the type of wood you would prefer. Quality is the same on all models and the warranty is also the same on all models. Please let us know if you have any additional questions. Thank you,Value Fitness Tean
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One is not, but the others are. I like it. It was a fun project, and looked good where I placed it. Plus, it is a little sturdier than the purely chipwood product I had before.
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It is not recommended that you replace the logs and lave with fire glass. The manufacturer believes it might affect the performance of the unit and will void the warranty.
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good luck cause I couldn't get replacement for mine either. I e-mailed the manufacturer and they never responded. Amazon gave me some credit and we just are making do with it since I still have most of the pieces. Looks like you can get someone to make something out of wood tho if you know a carpenter. Bad deal for these things!
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No logs, I use 2in x12 in. peices of wood stagered, that seems to work best. I also drilled 2 1/4 in holes in the bottom for air. It is about the same price in the store. Its O.K.
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The one I purchased was one piece. It was just right for my Lopi Pioneer Pellet Stove. The correct diameter too.
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Yes. And ours did not come with very decent instructions and we had to put small L brackets to keep the logs from rolling once we put it all together. We love it but it was tough putting it together.
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Hey Michael, I'm sorry to hear that your logs were broken. Call into our customer service department, 800-334-2004. We can get a little more information from you and send you a new log set.
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You may have stripped the threads... remove any burrs and try a bit of teflon tape... making sure that you are screwing it in straight. I love mt tree but always make sure you take your time... always could be a factory defect... send it back and get another...if so.
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Appreciate the problem. The first one we assembled was a bear to set up;the second was easy as we learned onthe first.Great chairs otherwise. If you type in Char-log rocker the company of manufacture will appear and they have a contact us link on their adv. I suspect since their instructions have had a number of complaints, they may have designed an improved set or maybe even video. JLL