I bought this replacement setup from you and my TDS is still over 300ppm.. My tap water is 570.. Please help..
1693724
it is my opinion that your R/O membrane is not working properly. I have only used Watts (Phoenix) filters in the past, and when my system was new, it reduced TDS by 92% or more. After many years, I replaced the membrane with a new 75GPD filter, and my rejection ration was 94%. I expect this new filter to last at least 10 years, but it cost $115.00. It would appear to me you got what you paid for, and the results seem to be very poor.
515041
Dear Kathryn,As long as the variation is within 20 PSI, you should be ok. Also do you have a backflow preventer installed. If not, please do. we do sell Backflow preventers as well so let us know if you want any recommendations.Also you should consult with a certified installer/professional in your region just to be on the safe side.David
1664276
I would contact the company and clarify. I use filtered tap water, but to be sure, I'd believe the company over a description on Amazon.
909143
If you got standard membrane housing (I think you do) then it should work. I had used TW30-1812-24 for 3 years before changed to this Watts. However you must change your current Capillary Flow Restrictor to 260ml/mn (BLACK) for 24-36gpd. On second thought, you should buy Filmtec brand. After 3 months of usage, my TDS level went up to 95 from 0. I suspected that this Watts membrane got loose inside standard housing. Before the water reaches the DI filter it was 230 TDS. So I took it out and put it back in and got 30 before the DI filter. Also to help the production of water you must install "CV-10 push-in check valve" at permeate out, this really push the tank to reach the limit. If you got standard membrane housing (I think you do) then it should work. I had used TW30-1812-24 for 3 years before changed to this Watts. However you must change your current Capillary Flow Restrictor to 260ml/mn (BLACK) for 24-36gpd. On second thought, you should buy Filmtec brand. After 3 months of usage, my TDS level went up to 95 from 0. I suspected that this Watts membrane got loose inside standard housing. Before the water reaches the DI filter it was 230 TDS. So I took it out and put it back in and got 30 before the DI filter. Also to help the production of water you must install... » Read More If you got standard membrane housing (I think you do) then it should work. I had used TW30-1812-24 for 3 years before changed to this Watts. However you must change your current Capillary Flow Restrictor to 260ml/mn (BLACK) for 24-36gpd. On second thought, you should buy Filmtec brand. After 3 months of usage, my TDS level went up to 95 from 0. I suspected that this Watts membrane got loose inside standard housing. Before the water reaches the DI filter it was 230 TDS. So I took it out and put it back in and got 30 before the DI filter. Also to help the production of water you must install "CV-10 push-in check valve" at permeate out, this really push the tank to reach the limit. « Show Less
6567
Mine works fine, also. I only use distilled water because it is "highly recommended" in the manual.
138355
I have the same issue, I tried to use cold water, tap water, filtered water same results. Let me know if you get an answer.Christophe
1851520
Given your results I suspect you are using pH paper or test strips which can be off by a full point or more when testing RO water because the water is so pure. I suggest you get a good digital pH meter to test the water's pH. Remember to test the water in a way that represents normal use. A brand new system will test more acidic than a system that has broken in and is fully pressurized. Using a TDS meter is an indirect way to infer that the system working correctly. Test the water as it leaves the RO membrane and at the RO faucet, and then compare those to the tap water. Remember, the system adds calcium and magnesium minerals which both increase the pH, and increase the TDS. Given your results I suspect you are using pH paper or test strips which can be off by a full point or more when testing RO water because the water is so pure. I suggest you get a good digital pH meter to test the water's pH. Remember to test the water in a way that represents normal use. A brand new system will test more acidic than a system that has broken in and is fully pressurized. Using a TDS meter is an indirect way to infer that the system working correctly. Test the water as it leaves the RO membrane and at the RO faucet, and then compare those to the tap water. Remember, the... » Read More Given your results I suspect you are using pH paper or test strips which can be off by a full point or more when testing RO water because the water is so pure. I suggest you get a good digital pH meter to test the water's pH. Remember to test the water in a way that represents normal use. A brand new system will test more acidic than a system that has broken in and is fully pressurized. Using a TDS meter is an indirect way to infer that the system working correctly. Test the water as it leaves the RO membrane and at the RO faucet, and then compare those to the tap water. Remember, the system adds calcium and magnesium minerals which both increase the pH, and increase the TDS. « Show Less
456960
It took me studying the graph that came with it and a couple of searches on web for liquid measurement equivalents in order to get the solution I needed. Don't have the graph that came with it so I can't venture exactly how to get 400 ppm right now. If studying the graph they sent doesn't help you, write again and I will track down my graph before responding next time.
1707184
I have a pump that pushes out 2500 gph for my pond. I also have another pump pushing out 4000 gph on a different filter for a waterfall and river. I was having some clarity issues with just the larger pump so I bought the TetraPond 26596 and within 1 week the 3000 gallon pond was crystal clear. I am extremely happy with the results. Good luck to you, I know you will not be disappointed.
899745
Make sure you're not using distilled/reverse-osmosis or high-alkaline water, the vapors won't come through if you do. If straight tap water yields the same results, return the defective unit.
1404604
I kept adding salt to the pool and the PPM wasn't going up. It was staying around 1700 or so. I talked to my pool guy and he suggested I replace the cell. He said they generally only last about 5-6 years. I got 7. When I installed the new cell, my salt PPM was up around 6,000...not a happy level for the equipment.
1125993
It depends on your water source and its quality,if you use this residentially or commercially,but I would get a TDS meter(cheap here) and this gives you an idea of incoming water vs your RO system has purified,you can google TDS values and get a idea of good and bad.In my situation my incoming water is around 160ppm and my RO system water is around 7 ppm.You need to do a quick and easy calculation(google it) of your situation,and this will tell you the performance of the membrane and its efficiency.I typically get at least 3 years to a membrane,but check mine often,with my TDS meter. I know this is long winded but every situation is different,it's really very simple once you get the TDS meter,thus being much more accurate,also the membranes are rated for efficiency,so make sure you get one that works for you. thanks,good luck
977883
I would purge the system completely. The pump should make a coiling sound . Also invest in a tds meter. Does it taste worse that the tap water? If so you might have it plumbed backwards.
2059011
The answers to your concerns are really good, it might be a bad unit. Like they said, call support line, check the water level. If it buzzes all the time I'd want a new filter. Good Luck
1337431
All I know is that it filters out just about everything but the water itself. A TDS meter comes with it, so you can measure your filtered water against your tap water. The filtered water should show 000, while the tap water may show 122 or something else. I can give you the phone number of the manufacturer of distributor (not sure which). It's 1 800 503 2939
726708
You must have something wrong with your system. I installed mine a month ago. I'm on a community well and the water quality is terrible. Slug of iron would appear about every third day or so. Since I installed the Home Master, the water has been perfect. I would call Home Master and talk to their tech support.
388172
no answer i have the same problem. the filter takes nothing outwhen back flushing not happy good luck