why can't I hear my TV
1723918
These are great but at times they pick up different programs on radio vs what I am watching on TV. But that does not happen often and it is a easy fix.
1723919
This broke before we were even finished hooking it up. Sorry can't help with this one.
1996360
Make sure TV sound is disabled. All sound will come through SoundPlate. It has much better sound than the TV.
1377430
Do you hear static only and no sound from the tv? or a combination when watching a tv show. Some TV's the sound has to be turned off and listen only thru the sound bar or you may hear an echo. Make sure your red /white cables are not damaged. I have no problems with my sound bar of this kind.
2036586
You will need to have some kind of an audio out. Our TV only has a headphone jack. I hooked that up as my audio out. It works great! If you have one of those, you are in business. This is a great product. I hope you get it working.
1926402
I don't have a answer for you about this device but I was able to get a great picture but no sound....this is very upsetting.
188118
Mine is September 2010 also. What I did last night was pull the TV back out of the box and hook it back up in our room. In complete silence, I can hear a slight noise when the volume level is between 1-2. If I put it on 0, I hear nothing and anything above 2 I hear nothing. This is a gift for my son for Christmas. Once it's actually up in his room and has been used for a couple days I will check it again. What kind of connections are yall using?
1016568
You may try changing your TV audio setting to "fixed" instead of "variable". You should then hear through your Sennheiser even if the TV is muted. I was getting no sound if the TV volume was low, but this fixed the problem. I called Sennheiser at 877-736-6434 & they were very helpful. I was also told to plug the Sennheiser into the cable box, but didn't need to since the problem was solved.
2085323
It only pick up in game con ersations with Other players. You can not hear the actual tv
1978177
If you have connected tv, receiver, speakers properly, and initialized receiver and did the tone test and everything worked. Then make you chose thru your receiver to direct input signal from tv in receiver choose this setting HD-D.C.S i think this will take care of sound problem.
2172120
Try pressing the "A.F.D/2CH" button on the reciever remote. Try making sure the "pure direct" button on the reciever isn't on. If you have an hdmi cable connected to the tv you can access plenty of speaker and sound options if you press the "home" button on the remote. Hope this helps!!
1258100
Yes, no problem. You can also put the TV on mute and the sound will only come from the speakers
1028477
This happened to me too! I have know I have my tv on the right HDMI setting because I can hear the audio but nothing else. I already tried using photo and video but nothing worked! I am using an iPod 4th gen. Please help!
1567431
I just received my TV today the HLT7! and I have the same problem. Hardly any sound.
1222769
You should not hear anything other than your TV set. The wiring must not be correctly connected.
2095467
Unless your tv has the old audio out jacks (red white av) you have to plug it into your cable box or DVD player. I had the same problem and I had to plug it into my cable box audio out jacks. Most newer tv's don't have those jacks anymore. They have the optical audio out jack which I'm not sure this sound bar has. Hope that helps.
742782
Do you have component put to your TV? If you have something connected to the receiver using component cables you have to have component cables ran to the TV from the receiver also otherwise you won't have picture just sound
1550354
I remember having that issue when I first hooked mine up as well. I think the source for your audio on the TV is messed up. Make sure you have audio coming out of the TV and not through a receiver or make sure the receiver will play the audio. I have to turn off my TV speakers in order for the audio to play tthrough an external source.