It doesn't come with any instructions and my fish are dying! I need to know if I even hooked it up right or if I didn't do something I should have.
1699530
If your tank is less than 55 gallons, you should also watch your water temperature. UV sterilizer bulbs give off heat, so that plus your heater might be raising the water temperature to dangerous levels. I have mine in a 42 gallon and I unplugged my heater. Make sure your water is around 76° unless you have fish like Discus which like water in the 80's.
1699531
Always Walsh anything before sticking it in your tank. It hast to be fully Submerged in water to work excerpt for the arerater on top. Google it to see. But always clean plastic before
1699532
It should have come all ready to go from the box. As long as it is submerged and the air line is out of the water it is fine. I would highly recommend you test your water quality. Sterilizers in general are used for cleaning up algae blooms, bacteria, or other water born parasites. These devices are not a cure all for all tank or pond problems. If you do not think the sun sun is working properly pull it from your tank or pond and start taking it apart. The base should easily pull off exposing the bulb( which is covered by a black tube). There will be a black foam filter included in the base. Remove the foam and clean it thoroughly. To access the bulb screw off the covering. Be careful there is a plastic ring on the threads of the casing. The bulb sits in glass covering. There is a clear rubber stopper that prevents the bulb from moving around in the tube. Pull off the glass tube and take a look at the bulb. Is it discolored? Is it cracked? If so you need a new bulb. When I ordered my sun sun sterilizer I also purchased a extra bulb from amazon. They usually last a year or two depending on use. If your water is crystal clear and your fish are dying then it is not the pump. Please test your water thoroughly. If you do not have a test kit most pet stores will test you water for you. I hope this was helpful for you and good luck.
1699533
Is the light lit on the bottom of the unit? If it is and it is emitting water or air bubbles, then it is working.
1699534
Make sure that u see the light coming through the little window on the lower part on the front of the case - and then make sure there is water coming through the opening - u don't really need the air tube unless u want it to add bubbles to the output there's not much else to it
1147690
I bought two of these and both died quickly. I got no useful customer service. My guess is that either your handheld controller or the control receiver in the boat has died. Good luck trying to get the maker or seller to do anything about it. If they offer you a new boat at a discount price, don't take it. I bought my second boat this way and it died quickly.
1237374
Mine didn't have instructions either. I just broke two eggs into the poacher dish. I used the "medium" water level and they came out very well.
2200684
I didn't find instructions included in my bird bath either. I winged it by looking at the picture on the box and on the Amazon pic's and was able to figure it out.
940004
Wish I could help you but this company seems to keep a very low profile.Purchased my unit less than 2 months ago and it arrived minus instructions.Went to their website and this item not even listed in their product line.Sorry.
1334031
Mine didn't come with instructions.I googled it, but mine didn't work at all. Sorry.
81463
i wouldn't use it. call" that fish place" and talk to one of their guys on the phone and tell him your problem maybe theycanhelp.
605462
I'm wondering if you are over feeding your fish? This tank is only big enough for 1 fish, preferably a beta. Make sure you rinse a new filter under water before installing, also, change the water 1 time a week. Use bottled spring water instead of tap. Then add a beta conditioner to the water. Only feed 7-10 pellets up to twice a day, Good luck!
2100173
I honestly cannot tell you because mine still does not work. It did not come with any kind of instruction.
2257619
Mine didn't have instructions either. I can't figure out anything. I think I need to find a 10yo kid to work it. What a waste.
1182947
Sorry - I bought the box as a gift. I know nothing about raising fish. Good luck!
105811
Jed Mine didn't come with any instructions ether! But it was not that bad.. The biggest challenge was the little rings that go over the two large ports, you use to secure the frame work back to the tank. Hope that helps you!
2050326
I can't help you but my 3 fish from 2 different companies died within swimming about a total of 2 hrs. each. NO GOOD.
482224
I have no idea as mine came without instructions and it did not work from day one!
2177966
I sent it back, it didn't work well at all! I tried for several days to adjust the high and low temperature settings, but when then heater was on it wouldn't shut off and it would overshoot and when it was off, it wouldn't turn back on. I had it in a 10 gallon tank. UL....??
1368866
I do not remember if the duckweed I purchased had any instructions, but the seller was very communicative and offered further information. When I received my 2 cups of Duckweed I put it in a Rubbermaid 50 gallon farm tub with about 5 inches of water and have had it in temperatures of 55 degrees to 105degrees and it just keeps growing. I feed it to my Tilapia at a rate of two dipped hands per week. I suppose that would be about 4 ounces. My fish absolutely love it. There does not seem to be anything special to growing it. Even after feeding it for many months I still have more than I purchased, so it grows very prolific. I do not remember if the duckweed I purchased had any instructions, but the seller was very communicative and offered further information. When I received my 2 cups of Duckweed I put it in a Rubbermaid 50 gallon farm tub with about 5 inches of water and have had it in temperatures of 55 degrees to 105degrees and it just keeps growing. I feed it to my Tilapia at a rate of two dipped hands per week. I suppose that would be about 4 ounces. My fish absolutely love it. There does not seem to be anything special to growing it. Even after feeding it for many months I still have more than I... » Read More I do not remember if the duckweed I purchased had any instructions, but the seller was very communicative and offered further information. When I received my 2 cups of Duckweed I put it in a Rubbermaid 50 gallon farm tub with about 5 inches of water and have had it in temperatures of 55 degrees to 105degrees and it just keeps growing. I feed it to my Tilapia at a rate of two dipped hands per week. I suppose that would be about 4 ounces. My fish absolutely love it. There does not seem to be anything special to growing it. Even after feeding it for many months I still have more than I purchased, so it grows very prolific. « Show Less
1085379
I couldn't tell you at this point. I threw that thing away. I'm sure the instruction sheet is online. Good luck if you consider this incubator�