I bought this reed case, and I opened the humidity pack because it told me to. Was I supposed to do this?
1690633
There is a pack within a pack. The outside pack is moisture proof and keeps the chemicals from drying out. Taking off the outer pack, the inner pack is not moisture proof - so the moist granules inside can permeate the holder and keep your reeds moist. The back of my outer pack have instructions to tear the foil and remove the inner pack to 'activate' the inner pack. Rico (or someone) places a high tax on these packs - you can get packs the same size from cigar stores (in fact Rico packs at one time were supplied by a vendor that also made cigar humidor supplies). I get them pretty cheaply from Amazon (or the online store that has 'bay' somewhere in the title). There is a pack within a pack. The outside pack is moisture proof and keeps the chemicals from drying out. Taking off the outer pack, the inner pack is not moisture proof - so the moist granules inside can permeate the holder and keep your reeds moist. The back of my outer pack have instructions to tear the foil and remove the inner pack to 'activate' the inner pack. Rico (or someone) places a high tax on these packs - you can get packs the same size from cigar stores (in fact Rico packs at one time were supplied by a vendor that also made cigar humidor supplies). I get them pretty cheaply... » Read More There is a pack within a pack. The outside pack is moisture proof and keeps the chemicals from drying out. Taking off the outer pack, the inner pack is not moisture proof - so the moist granules inside can permeate the holder and keep your reeds moist. The back of my outer pack have instructions to tear the foil and remove the inner pack to 'activate' the inner pack. Rico (or someone) places a high tax on these packs - you can get packs the same size from cigar stores (in fact Rico packs at one time were supplied by a vendor that also made cigar humidor supplies). I get them pretty cheaply from Amazon (or the online store that has 'bay' somewhere in the title). « Show Less
1690634
You do take it out of the foil pack but then it is in a paper type wrapper that you leave intact.
1690635
You are not supposed to open the inner envelope. The outer one, you have to. It should fit perfectly in the case, just like the product picture!
1690636
There is a pack within a pack. The outside pack is moisture proof and keeps the chemicals from drying out. Taking off the outer pack, the inner pack is not moisture proof - so the moist granules inside can permeate the holder and keep your reeds moist. The back of my outer pack have instructions to tear the foil and remove the inner pack to 'activate' the inner pack. Rico (or someone) places a high tax on these packs - you can get packs the same size from cigar stores (in fact Rico packs at one time were supplied by a vendor that also made cigar humidor supplies). I get them pretty cheaply from Amazon (or the online store that has 'bay' somewhere in the title).
1690637
Sorry to take so long to get back to you on this. No, you're not supposed to open the packs themselves.
788445
Leave it out in the air...Mother Nature has her way of cleansing bad odors quickly. I didn't have an odor problem with my case but I would do the above if I did. Good luck!
1763118
The gentleman that started they didn't work either didn't season his humidor correctly or used tap or bottled water. Only use distilled water. I even made my own drilling holes in the cap of cigar tubes. I also made another using a small airtight container I had lying around. You can buy a whole bag of crystals cheap online.
1980926
You appear to have a defective alarm, it should sound as soon as it comes into contact with moisture. Try one last test and this time use water instead of moistened paper and see if it makes a difference. If not you need to contact Amazon and return it. Good Luck
1041303
Yes, you do. And you need a good one. It is very sticky and does not come out so easily.Use gloves. Humid and warm air reduces curing time.As Thomas said - it has limited time after opening, unless you seal it well.
1633754
It sounds like a mistake. I don't remember that as part of the description when I purchased it.
275130
Hi John; sorry to hear about your problem. I suspect, that you have a humidor; with a larger capacity. In my humidor, with a capacity of 150 cigars; I have four of these and my humidity is between 68 and 70%. A second thought; was to ask, if you replaced the shipping caps with the perforated ones supplied. I have had guys ask, why I broke the seal on the caps. You have to, to put on the perforated caps. Moisture is supposed to pass through the tubes' body; but I suspect most of the moisture passes out, through the perforated caps. I don't know if my comments will help; but I sure hope they will. Let me know, if you can. George Hi John; sorry to hear about your problem. I suspect, that you have a humidor; with a larger capacity. In my humidor, with a capacity of 150 cigars; I have four of these and my humidity is between 68 and 70%. A second thought; was to ask, if you replaced the shipping caps with the perforated ones supplied. I have had guys ask, why I broke the seal on the caps. You have to, to put on the perforated caps. Moisture is supposed to pass through the tubes' body; but I suspect most of the moisture passes out, through the perforated caps. I don't know if my comments will help; but I sure hope they... » Read More Hi John; sorry to hear about your problem. I suspect, that you have a humidor; with a larger capacity. In my humidor, with a capacity of 150 cigars; I have four of these and my humidity is between 68 and 70%. A second thought; was to ask, if you replaced the shipping caps with the perforated ones supplied. I have had guys ask, why I broke the seal on the caps. You have to, to put on the perforated caps. Moisture is supposed to pass through the tubes' body; but I suspect most of the moisture passes out, through the perforated caps. I don't know if my comments will help; but I sure hope they will. Let me know, if you can. George « Show Less
1041302
Yes, you do. And you need a good one. It is very sticky and does not come out so easily. Use gloves. Humid and warm air reduces curing time. As Thomas said - it has limited time after opening, unless you seal it well.
945239
Because it is waterproof, the humidity never equalizes in the space it is stored in. I try to let it "air out" about once a week by leaving the safe door open for about an hour.
488956
One of mine is a year old. It was never used. It looks like new. I sealed it in a plastic bag & stored it in a dry basement. I would think moisture & humidity are the enemy.
554516
Give a proper rating...warn others......maybe send it back for a detective product if u want to go through the trouble...or deal with it and do not make any changes because it may destroy the properties of the case... GL :)
400745
Make sure the seal is tightened all the way; I purchased 2 humidifiers with no issues.
1691917
Mine did the same thing. I just squeezed the air out and used a clip to close it. It's frustrating though, you spend so much money on a product, you expect it to have proper packaging.
515651
Yes, it happened to me as well. I called the company and they say the moisture is caused by a high temperature treatment they use to kill bacteria. So I'm guessing they boil or steam the filters before bagging them. I have no problem with that as long as it's a normal part of the process. The product documentation should mention that but it doesn't.
8503
Add water. Shake it up. I've only done it once. I have a disc humidifier now.
1676032
mine doesn't have moisture inside! i wouldn't buy this one tho. the guy tried to take 500 dollars out of my account, and yesterday it stopped working. I've only had it for like a month or so.
1068913
There should be no problem with the guitar in any position, as long as the sponge isn't over-soaked with water running out of the plastic case. After putting the humidifier lid on, you just slide the narrow part between the 2 center strings all the way down to the lip/lid of the humidifier. There are small "bumps" on the sides, slide it in until the strings pass over them, and the string tension will hold it in place with the guitar in any position. I'm not sure how effective it would be if the guitar isn't in a closed case or gig bag; the moisture would just dissipate into the air and likely do nothing at all for the guitar. There should be no problem with the guitar in any position, as long as the sponge isn't over-soaked with water running out of the plastic case. After putting the humidifier lid on, you just slide the narrow part between the 2 center strings all the way down to the lip/lid of the humidifier. There are small "bumps" on the sides, slide it in until the strings pass over them, and the string tension will hold it in place with the guitar in any position. I'm not sure how effective it would be if the guitar isn't in a closed case or gig bag; the moisture would just dissipate... » Read More There should be no problem with the guitar in any position, as long as the sponge isn't over-soaked with water running out of the plastic case. After putting the humidifier lid on, you just slide the narrow part between the 2 center strings all the way down to the lip/lid of the humidifier. There are small "bumps" on the sides, slide it in until the strings pass over them, and the string tension will hold it in place with the guitar in any position. I'm not sure how effective it would be if the guitar isn't in a closed case or gig bag; the moisture would just dissipate into the air and likely do nothing at all for the guitar. « Show Less