Anyone how to RESET the ZUNE? Anyone know how to RESET the ZUNE?Mine froze & wont play.
1710953
Yup, same thing here. I am curious to see how they are actually going to fix it.
1710954
Hold down the "back" button and "up" on the squircle pad for around 6-10 seconds.
1710955
Ok so if they fix the problem but my Zune won't even get past the load screen without freezing, how will I be able to download the patch they come out with to fix the problem? They way I see it, my zune is now a $200 paper weight.
1710956
Hi I'm not sure if this will help you or not but I suspect that mine was froze on me a couple of times when I couldn't hear anything or get it to respond..smiles...so I held down the left/back button and bottom/down area on the zune swirl pad for a few second and my screen then went to black. I then lightly pressed the center of the swirl touch pad and the screen came back to life and the sound was back and all was well. I hope that this will help you. I saw a notation on resetting in a cnet review as well but can't recall what their suggestion was. If I come across it again in my lurking around, I will come and post it for you if your question is still open and unresolved. Best Wishes Hi I'm not sure if this will help you or not but I suspect that mine was froze on me a couple of times when I couldn't hear anything or get it to respond..smiles...so I held down the left/back button and bottom/down area on the zune swirl pad for a few second and my screen then went to black. I then lightly pressed the center of the swirl touch pad and the screen came back to life and the sound was back and all was well. I hope that this will help you. I saw a notation on resetting in a cnet review as well but can't recall what their suggestion was. If I come across it again in my lurking... » Read More Hi I'm not sure if this will help you or not but I suspect that mine was froze on me a couple of times when I couldn't hear anything or get it to respond..smiles...so I held down the left/back button and bottom/down area on the zune swirl pad for a few second and my screen then went to black. I then lightly pressed the center of the swirl touch pad and the screen came back to life and the sound was back and all was well. I hope that this will help you. I saw a notation on resetting in a cnet review as well but can't recall what their suggestion was. If I come across it again in my lurking around, I will come and post it for you if your question is still open and unresolved. Best Wishes « Show Less
1710957
THANK YOU!!! my zune has this same problem and i did that and it worked perfectly, exactly as you had described :) thanks so much
1710958
hold back and top when it turns off let it go and it would re start it!!!your welcome man and other people
1710959
Have you been able to find any more suggestions on a frozen zune? I have tried your ideas, but it's still frozen. I would appreciate any more info you might have to offer.Thanks!
1710960
Maybe this is the problem: http://www.engadget.com/2008/12/31/30gb-zunes-mysteriously-begin-to-fail-at-12am-december-31st/ Microsoft web site (http://www.zune.net/en-US/support/default.htm): Customers with 30gb Zune devices may experience issues when booting their Zune hardware. We're aware of the problem and are working to correct it. Sorry for the inconvenience, and thanks for your patience!
353722
I wish people would stop blaming Amazon. Amazon is no longer selling the device. Its a MARKETPLACE seller that is using AMAZON To sell the Zune & unfortunately they have hacked up the price since the 80GB models are being discontinued.Dont blame Amazon, its the seller.
950824
I called zune they told me to mail it to them at $ 25 to ship $55 for them to look at it plus cost to repair with no guarantee it will work , I have researched this and there r several 100 complaints for the same thing,my advice pitch and buy another brand
1200057
unable to help you. Sorry. My player hasn't worked at all after i purchased it from Amazon... They are the very worst with solutions on defective goods on the internet. i threw mine in the trash. maybe they will exchange yours
761296
Good. I just ordered the 30g Zune for myself. I'm anxiously waiting to see and try it. for christmas
761293
The new firmware has some bugs that can potentially scramble your music collection. If they happens, you'll might need to format your Zune and rebuild your music library to fix the problem. You might want to wait for a patch for that problem before you install it.
1674923
Everything is working great now. Once the battery drained, I was able to recharge it. Apparently there is a charging error sometimes before you get the new software update on your zune. It only happens when you first get your zune. The person I talked to at Zune was very knowledgable. They are working out great for my 6 and 8 year old. Perfect gift at the $90 price I got them for. :)
1598594
You may be able to restart it. If you still have the instructions see which two buttons to press or look them up on google search. The Zune 80G gave me all kinds of problems so I know how fustrating it is to own one. I eventuall had to buy a Sansa Fuze and retire my Zune.
74782
http://support.microsoft.com/kb/926770?sd=zune This is the link that shows you how to update your zune. Hope it helps.
1542906
That is too bad about cucusoft. I downloaded various video to my zune with that program and it worked better than I expected. Maybe you should delete it from your zune and backup on your computer and copy it over again and reload it to your zune. good luck.
1877168
Did you re-start your DWS and/or your computer? I haven't had a single problem, but that doesn't mean nobody ever had one. I don't mean to insult your intelligence, but if you haven't tried this, try this: unplug your LPD8, restart your computer, plug in the LPD8, launch your music software. Good luck!
1674924
I just got a new zune. I plugged it in to charge it and it never charged, it was stuck on the charging screen. I called zune and they want me to drain the battery, by holding down the play button until the device says low battery. It is supposed to take 15 minutes. Then they want me to recharge it again. At least the customer support was fairly quick. I'm hoping this battery is going to drain soon. It's been 8 minutes.
89492
Not sure. You should contact Microsoft and your Zune Kicker support for clarification, if they are still supporting it. (Again, MS has NO support for the Zune device anymore, so you can't get help from that end.)
940892
I can't believe the Zune would do that! Its beyond logic!! What they want you to do is have a portable device for your music but also have a non-portable copy?? The Sony syncs perfectly and the function is only 'addition'. If you want to delete, you have to delete from the player(but it has to be connected to your PC, you cannot delete from the player on its own). It also does not overwrite if you are trying to add a file that is already there. Once the player is connected to the PC and Windows Media Player is opened, there is a separate area where you drag the files that you want synced. I guess that is what prevents it from functioning like the Zune.
1649113
I got mine today. All I can get is a white screen. I am downloading the mp3 player recovery tool on creative's website right now. But I am thinking mine will have to go back.EDIT-- Creative's recovery tool didn't help. Nothing helps. Looks like this thing is going back to Amazon. I will see if I can get my money back.
950825
Might be the connection at the bottom of your Zune player. Check to see if any of your prongs are bent or broken on the Kicker or your Zune player.
950822
Not trying to insult your intelligence, make sure volume on the Zune is turned up and double check that it is not set on Aux. We love ours have had no issues,hopefully you will get it working correctly.