I have only used this item about 10 times since purchasing and the last time I used it the rubber locks on the base shaved off and now it doesn't work
1696244
I use the shaver blade almost every day. works perfectly, even better the the older one.
1888043
I don't know. We have used ours several times and that has never happened. I would return it for a replacement.
1639081
I would contact manufacturer and explain problem. I have done this several times over the years with different itemsand often times a replacement is sent. Hope it works this time for you as this is a very handy tool!!!
1047431
I have no idea. My suggestion would be to contact the company. I have had since about May and have used it many times with no problem.
1023380
Sorry, I can"t help you. had bad experience abut this product. my first one was plastic base wasn't connect, shattered,although there was no damage on the box. 2nd one never worked properly. I should read review and refund this product...:(
1186038
The rubber ring comes away every time I use the machine so I rang up and they replaced the whole unit. The second one also came away every time I used it so I rang again and they replaced just the blade part. Now the 3rd one does exactly the same and although I just wash it and put it back it does seem to be a defect. Does anyone else have this problem? I'm loathe to return it as I use it everyday ( bought in January) and I have lost 15kilos. My other issue is that I paid $267.00 (Australian) for mine and they seem so much cheaper in the US!
2225281
I have had my Braun 8995 for about 5 years already and had this problem arise two times. I believe the problem occurs due to poor contact between the 2 metal clips in the base and the two round metal balls on the back of the shaver. What I have done both times and it works is that I take a pencil eraser and rub both the contact points on the base and on the back of the shaver. Then i take anything I can find around the house to very gently pull the two contact points on the base out towards me a little so that they stick out more. This should fix the problem of the base not recognizing that the shaver is there. =o) I have had my Braun 8995 for about 5 years already and had this problem arise two times. I believe the problem occurs due to poor contact between the 2 metal clips in the base and the two round metal balls on the back of the shaver. What I have done both times and it works is that I take a pencil eraser and rub both the contact points on the base and on the back of the shaver. Then i take anything I can find around the house to very gently pull the two contact points on the base out towards me a little so that they stick out more. This should fix the problem of the base not recognizing that... » Read More I have had my Braun 8995 for about 5 years already and had this problem arise two times. I believe the problem occurs due to poor contact between the 2 metal clips in the base and the two round metal balls on the back of the shaver. What I have done both times and it works is that I take a pencil eraser and rub both the contact points on the base and on the back of the shaver. Then i take anything I can find around the house to very gently pull the two contact points on the base out towards me a little so that they stick out more. This should fix the problem of the base not recognizing that the shaver is there. =o) « Show Less
1823938
Hello, I haven't experienced this issue, the only time the door relocks is when I close the door. It sounds like you may have a defective door lock.
954271
Hi I haven't used it very often. I will check it for you & see if I can find the lock for you, if indeed there is one. Sorry I can't help you right away but I will try my best.Mary Lou
1063299
I used mine only a couple of times before it stopped working. I returned it and bought a different brand.
748926
I would recommend you NOT buy this lock. I used this lock on my shed, that is located outside, and it didn't hold up. Something happens to the plastic parts in cold/hot weather, and my code eventually stopped working (1yr old). I just had to cut this lock off! Now I am using the "New Master Lock 653D", and I can already feel that it's sturdier.
252340
I purchased this item about two years ago and use it at least weekly. I have had no issues. Sounds like you may have a defective item.
339396
I had the same problem after only the second use ... I ended up throwing it away. Very disappointing!
1511788
You can't fix them .If you still have warranty take it back and get your money back.I used mine long enough to use up four pads and when I went to change the fourth pad the plastic housing around the locking pin broke, unfortunately, I had no warranty left on mine.I'm very disappointed with Wagner ,thought I was buying a quality product.
2277658
If you've been able to use it before and this just suddenly happened, it's probably broken. The same thing happened to mine after only two weeks. I had cleaned it twice before this occurred, so I know that wasn't the cause. I returned mine to Amazon.
52928
I had a hard time removing the locking ring too. Have you tried soaking the base on a dish of warm water to loosen up any residue trapped in there? That's what I did, but I also had a sort of competition going with my sons to see who would unlock it, so after soaking it for a day, plus sheer strength, it worked.
136628
When any battery powered device does not work properly, try replacing the batteries with new ones and be sure to insert them correctly. I am very dissatisfied with this safe. I previously gave this a ONE STAR (do not buy) and said "As others have stated, the lock cylinder is junk. The key is stuck, the lock will not turn, and the key can not be removed. The only positive is that it happened in the open position."