Is this iron refurbished and does it come with a warranty option?
1726008
Hi Lakisha. This iron was purchased brand new. It is well made by German company and seems to be working for great for us. I would think if it was refurbished they would have some kind of warrantry. Thank you and good luck.
1726009
I believe it comes with a 1-yr manufacturer's warranty. My steam adjustment lever and I had to send to one of Rowenta's authorized service centers, they were unable to fix so Rowenta replaced with a completely new iron. The process took about 3-4 weeks of not having an iron, but in the end they did make it right.
1726010
This is not a refurbished iron and it has a limited warranty. Best Iron I have owned--the only brand I have used for over 20 years.
1726011
Item I received is new and comes with standard warranty (1 yr) Have not had any problems
1726012
not unless you ordered a refurb. Read the paperwork for warranty information
2266741
Yes. Love it. Bought it about 7 months ago. Works great. Super hot. Straightens well. Best iron I have ever purchased!
219134
Refurbished means it has been repaired and tested as they do when new. Yes should have warranty.
1315661
i think it was a 90 day warranty because its refurbished.. i believe it is with the manufacturer... its pretty solid though - i've been using it 2-3 times a day and it's a work horse - highly recommend it - saving money with it being refurbished is a plus.... i'm not big on insurance though.. if you want piece of mine - you might want to buy it retail new and get the extended warranty
368985
It is a one-year limited warranty from the date of purchase that the steamer is free from defects in material or workmanship. Paulymak is correct, needed repairs outside of the warranty or the warranty period-the owner will have to pay for. That includes the return shipping costs. I only use it for travel, I iron at home.
1368675
This iron did not come in the original box. It came in a brown box with a typed label taped to the front. Inside was the flat iron and instructions. Great flat iron though, good luck ☺
1124791
The iron was a gift. The user says she has not used it for "came" so has no idea.Sorry for the lack of info.
741434
The warranty is for 1 year. According to the paperwork I received, if you register the iron online or by mail, you get a 3 month extension.
1368674
This iron did not come in the original box. It came in a brown box with a typed label taped to the front. Inside was the flat iron and instructions. Great flat iron though, good luck &#9786;
395490
Yes. I called the manufacturer. They suggested a fix for my problem which did not work. They are to replace my iron.
2024230
I did the same thing, I used the 20% off. Final cost was $31.99. Great iron.
782528
I have not, thought it was more expensive because it was digital. I actually went back to Izunami irons, have used them for years but bought the HSI out of curiosity. Fine iron, no issues but decided to stick with the Izunami, I like the ITC 450.
1539986
No idea, you can go to iron master to find out. I'm sure its limited warranty of sorts or something similar. Personally, this bench is really well constructed (its built like a tank), unless you're misusing it or taking a sledge hammer to it, I don't see you ever needing to use the warranty. The only thing I can see breaking is the locking/unlocking mechanism, there's a lever with a spring there.
1890856
Mine was completely packaged. It also contained a rubber mat for the iron. It sounds like yours was a return, which could mean something is wrong with it?
1375852
According the the limited warranty: "We warrant each appliance to be free from defects in material and workmanship. Our obligation under this warranty is limited to repair at our factory or authorized service center of any defective parts or part thereof, other than parts damaged in transit. In the event of a products replacement or return, the unit must be returned transportation prepaid. The repaired or new model will be returned at the company expense. This warranty runs for three years from the purchase date found on your receipt and applies only to the original purchase for use." I hope this helps. BTW, I love the iron.
943539
I bought this iron in october and like two days later it broke.. then in a store they told it was fake, so maybe thats why your iron stop heating.
867884
Yes, that's a new thing with Rowenta. In my previous reviews, my last Rowenta was bought 20+ years ago. Rowenta is the only iron I would ever buy.