Where can I get a replacement collar/receiver. My dog lost it in the bush.
1691435
If the item is lost, I think you probably have to buy a new one. If it was defective, they usually replace it (but you have to send in the old one). If that is the case, you can contact the seller via Amazon. If you need to purchase a new one, this should be the link: Extra Collar for Esky® EP-1000R-B1 1000M Range Waterproof Rechargeable LCD Remote Shock Control Dog Training Collar System I hope that helps!
1691436
Sorry its taken so long to respond. maybe you have already found out but ill tell you what I have. My warranty card says to send a e-mail to their customer service to info@hisgadget.com explain problem an they claim they will contact you. Good Luck in your Quest!
1163307
IF it is a petsafe system the stubborn collar works just fine. just make sure you stay with the same brand. no need to buy new transmitter or wire
1187807
Try your local pet store - take them out with a crescent wrench and take them with you. They appear to be the same size and thread as my SportDog collar - which PetSmart/etc sells the longer prongs for really hairy dogs/etc.
1942293
I tried to find replacement collar posts for you, but failed. Looks like the only solution for you (and for me, as well) is to buy a second unit. At least they're inexpensive, and we'd have other spare parts if we need them. Good luck. (and because of your inquiry, I tightened up my posts)
508743
Thank you for your question! To ensure that both receiver collars do not activate, we would suggest to ensure that the systems have different ID codes. To better assist you with this situation, please contact our Customer Care Center at 1-800-732-2677.
1205724
I was told by PetSafe that you cannot replace the battery. PetSafe was great, though, about replacing my transmitter when it died early (less than a year?) and one lady phone helper gave me excellent advice to not store the collar near any batteries or magnets (such as speakers) or even metal appliances, etc. That seemed to be my problem with 2 receivers because, after I learned that, I have had much longer life with my latest receiver. That info is not in the manual and several other techs seemed to either not know it or not share it.
75860
You are in luck. The standard AC adaptor that comes with this collar has an input rating of 100-240V @ 50-60Hz. So you would not need a converter, but you would need a simple adaptor (~$0.99 USD in most stores). Or you can purchase any of the Garmin adaptors below:010-11305-05 $29.99 USD010-12180-01 $24.99 USD010-11921-17 $25.00 USD010-11107-00 $25.00 USD010-11921-06 $24.99 USD
1259187
Stacey, I would call or email Pet Safe and tell them. I'm sure you can purchase one from them. Also see if any other charger fits the collar such as Kindle or iphone.
1163301
A new collar and transmitter will work, you'll simply have to re-sync the units.
1765632
You sent a return label, but I didn't have anything to print it on. Can you please resend it....Thanks in advance.. the only thing that helped my dog was the collar. We are still having problems. My dog is a Boxer, she has a attention problem. Getting a Electric Collar.
575264
My dog ate mine radio shack here in Memphis replaced mine. But I've seen the adapters in WalMart
1387746
Hi K,You can call PetSafe directly at 1-866-738-4379 and talk to their Support Staff to discuss options. Depending on when you bought it, it may be under the manufacturer's warranty.Thanks, EZDogFences
1316751
Not sure how old your current collar is. I had mine for around 8 years and it stopped working. May have been moisture from dog wearing it while going outside occasionally. I bought a replacement Innotek collar and the replacement collar works fine with the old zones transmitters and some newer zones transmitters.
1407755
I don't know beside just buying replacement attachment from Amazon or your local pet store like pet smart or petco .
564363
www.dogtra.com. Look for your collar on their sight. The collar and the receiver take different batteries. They sell both batteries there.
1965685
I have two that I can sell you!!! I bought the ABCO collars and receiver then installed a wireless fence so don't need them. Not sure how to give you my contact information at this point however......
1656740
You could try contacting the manufacturer for a replacement piece... http://www.petmate.com/