how would you suggest we clean the interior... just got it 2 months ago and already milk is sticking to the bottom... we only rinse with water!
1695035
Try to clean shortly after use to avoid problems. When necessary I use a bit of dishwashibg liquid and sponge and hot water. No problems so far. Hope this helps.
1695036
The BEST way is to wipe it out w/paper towels upon rinsing. Avoid "scratchy" cleaners always, but you can remove past buildup w/those "safe for Teflon" dishwashing sponges. Hope this helps!
1695037
We always clean our Aeroccino immediately after each use with soapy water then totally dry it ready for the next use. We have also tried putting water in the vessel and heating the water. I think the most important thing is to clean it with a mild soapy solution after each use so you do not allow build up.
1983097
Try unscrewing it and make sure it's not clogged, I've not had this problem, so I hope this works for you. My daughter loves this stuff.
1416388
The comment about customer service... they are extremely helpful and happy to replace parts for free. The silicone part wears out which is what causes loss of suction. The time that they wear out ia usually about a month but again, they replace it for free and will even send you extra so you have back up. Milk can get on the cloth piece if you WAY overflow your bottle. Ive been using this pump 5-6 times a day for 7months and never had the milk get on that part unless i turn the whole piece upside down then om done pumping. It is ok for it to get wet, in fact you are suppose to rinse it. It has to be completely dry before you can use it which drying with a towel usually works. The comment about customer service... they are extremely helpful and happy to replace parts for free. The silicone part wears out which is what causes loss of suction. The time that they wear out ia usually about a month but again, they replace it for free and will even send you extra so you have back up. Milk can get on the cloth piece if you WAY overflow your bottle. Ive been using this pump 5-6 times a day for 7months and never had the milk get on that part unless i turn the whole piece upside down then om done pumping. It is ok for it to get wet, in fact you are suppose to rinse it. It... » Read More The comment about customer service... they are extremely helpful and happy to replace parts for free. The silicone part wears out which is what causes loss of suction. The time that they wear out ia usually about a month but again, they replace it for free and will even send you extra so you have back up. Milk can get on the cloth piece if you WAY overflow your bottle. Ive been using this pump 5-6 times a day for 7months and never had the milk get on that part unless i turn the whole piece upside down then om done pumping. It is ok for it to get wet, in fact you are suppose to rinse it. It has to be completely dry before you can use it which drying with a towel usually works. « Show Less
863829
The only issue I had was with the top part connected to the motor. It can't really be washed, just wiped. I've only used it twice and food has gotten stick both times in two little areas - one near the side where there's a screw/hole and the part that connects to the blades. I've tried q-tips, paper towels, etc. but I can't get the stuff out! I hope it doesn't mold...
2165112
We rinse the head under hot water as soon as we have foamed the milk. I did notice the other day that there was some milk deposits so I thought I would just swish it in some soapy water. I hope this helps.
627963
I've had mine for about 2 months and haven't had a problem. And to be honest the first time I cleaned it was yesterday. I have been using DoTerra oils in it. Hopefully the manufacturer or vendor can provide you some help.
2154119
I usually see a little bit of foaming swirling around where the fountain pours into the main dish. I just assumed it was from saliva? I haven't considered it a major problem and if this is what it's from, I don't think there's any way around it. Unless you were to rinse and refill like every day. I usually only take it apart to clean it every week or two.
93541
It goes through a cleaning cycle when you turn it off. The cleaning is pretty ineffective, which I think contributes to it failing to draw milk out of the container in perhaps one out of three cycles. You really have to wash the components by hand, but even then you still get repeated blockages
2111633
I have not had that probelm but perhaps the spout is not cleaned of old milk. I also make sure the cup is close to the drain spout and place a cloth napkin over the top just in case.
1389850
I have had two units now and they both have done this. My husband and I think it's due to hard water and the mineral build up. You can deep clean it, we have used a mineral cleaner on it not sure what the company would think of that. However we are back to having to get a new one due to build up. We will try distilled water only next time.
1557041
My old machine did that for couple of years and new one does it sometimes. I think you are ok. Sounds like it's building up pressure. Sometimes I think it gets clogged a little in the steamer and takes a little extra pressure to punch it through. Make sure you run your steamer for couple of second after you steamed your milk to clear up port.
2229296
I would treat it as if it were a toothbrush and change it every 3 months. I bought 3, one for milk, one for juice, and one for water. The milk and juice ones I change every 11/2 month's.
1366956
We put ours in the dishwasher. We only use it for water so I don't worry about extra cleaning for milk or juice left in there.
2158557
We have only had ours 2 months with no issues. I would think you would be able to wash it with a little bleach and water but haven't had to...
993095
i put the tank part in my dishwasher to clean it. works every time! the bottom i clean out with paper towels and white vinegar.
1747676
you don't want to rinse it out inside, use a pail or something, I cleaned up outside, it takes alot of water to clean properly. It needs to be disassembled and cleaned properly before putting away
1241672
it happens but i don't find the need to clean it every time...unless yours is a particularly leaky one, try cleaning it once a week or even every two weeks...longer than that might be funky but i've had no problem with waiting a couple of weeks to remove and clean...try it.fs