When I powered the box it displays Checking.....HDUNUSBEnter security systemThe upgrade failed due to network Retry BackHelp plaes
203459
You need to download the factory software to your box to fix this issue. Send us an email and we will help you.
99494
this happened to me toostopped working after a couple of months - it's awful. if anyone can find a way to fix? i also did not keep the box etc.
2078334
Yes it has happened only once when I needed a firmware upgrade. I attached it to the computer and logged in to the myharmony website and restarted.
1574856
My error message states ' your system has not been modified'. I've also attempted to load in safe mode and not successful.
383341
Unmount it and redo it again. Unlock the release botton by lining the white lines. If it doesn't work after the try, send it back.
1939886
have not been able to view anything on the monitor. Still waiting for matching receiver.
814558
Yup. I can fix it.Your whole hard drive must be formatted and firmware update is required alongwith partition table re-creation
141092
I have not experienced those issues. I recommend checking to see if there are any firmware updates for your unit. You have to connect your unit to a internet connected computer to perform the online check and updates.
2181762
It will not work during the boot process or during login. Aside from that, it should work
1718813
Frank, I'd hate to make a promise on that. I'd suggest you call Extang and possibly send them a photo of the installed box.
967184
Disconnect it and uninstall the unit and software. Boot your computer up without it first then just plug it in and see what happens.
200265
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --> Can't use or login --> Can't get replacement because not logging in. Go figure.
9087
I do the same thing... and then it is fine! I quess will. Check for soft ware update?? You could try. Factory restore. Also... in case.. you picked up a virus... Sorry... I'm. Not much help.
1921523
I tried updating the reciver, but so far has no update, If someone discovers how to upgrade or find another way let me know.
1246486
I bought this product Dec 19th and loved the system. Out of the box blockbuster does not work and today i did the firmware upgrade. Thinking the people with problems must have done it trough an internet connection i did the update with a USB key. I followed the upgrade manual step for step and like the manual it turned of by itself. Then you take the USB key out and turn it on. And yes my device is now bricked too. The device turns on and keeps saying loading. I used the latest firmware update 2.07 November 17.I spend some time with support to reset the device but no luck. He told me to ship it in but i am just going to bring it back to the store. You better wait for the next firmware release. I bought this product Dec 19th and loved the system. Out of the box blockbuster does not work and today i did the firmware upgrade. Thinking the people with problems must have done it trough an internet connection i did the update with a USB key. I followed the upgrade manual step for step and like the manual it turned of by itself. Then you take the USB key out and turn it on. And yes my device is now bricked too. The device turns on and keeps saying loading. I used the latest firmware update 2.07 November 17.I spend some time with support to reset the device but no luck. He told me... » Read More I bought this product Dec 19th and loved the system. Out of the box blockbuster does not work and today i did the firmware upgrade. Thinking the people with problems must have done it trough an internet connection i did the update with a USB key. I followed the upgrade manual step for step and like the manual it turned of by itself. Then you take the USB key out and turn it on. And yes my device is now bricked too. The device turns on and keeps saying loading. I used the latest firmware update 2.07 November 17.I spend some time with support to reset the device but no luck. He told me to ship it in but i am just going to bring it back to the store. You better wait for the next firmware release. « Show Less
268594
I can only assume that your programming has been corrupted. You should try re-programming the remote or call your original installer who programmed it who may have the program backed up and would only require a reload.
1378224
Make sure you have it install correct .. I wasn't either until I fixed my input and output