Are the heating elements supposed to be hot to the touch? Mine has a mild odor and I've left it to air out in the garage for about a week. I was running it several times on the 5 setting for 30 minutes and was curious as to how warm they would be so I put my hand to them. I could rest my hand on them and they only felt warm? Is this normal? For some reason, I perceived they would be hot. Are the heating elements supposed to be hot to the touch? Mine has a mild odor and I've left it to air out in the garage for about a week. I was running it several times on the 5 setting for 30... » Read More Are the heating elements supposed to be hot to the touch? Mine has a mild odor and I've left it to air out in the garage for about a week. I was running it several times on the 5 setting for 30 minutes and was curious as to how warm they would be so I put my hand to them. I could rest my hand on them and they only felt warm? Is this normal? For some reason, I perceived they would be hot. « Show Less
1700486
They are not very hot to the touch because this is a unit that uses infrared rays to heat up, like a microwave does, versus like an oven.
1700487
you should be able to press your hand against them and they will just be very warm, not hot. As Amy R. said....they are not expected to be really hot...that would be a regular sauna.
1700488
I only know that on setting 5 I get a good sweat never thought to touch the heating elements and the inside did have a mild odor but it went away most likely from the newness of it.
1700489
When I sit in mine the side and back walls to get hot, not instantly burn you hot but, if you rest your back on them for a few seconds it does become uncomfortable. I did find the most effective way to use this is to put a heavy towel over the head hole and sit Indian style inside the sauna with the foot heater in between your feet and rear. The odor will dissipate over time but it becomes more pronounced when in use.
1324285
As jc answered, in my outlet the diffuser feels warm to the touch but not at all hot. There is a slight odor. I only occasionally catch a whiff of it that is very diffused, that is to say, I smell it when I enter the room but not when I stand directly over it. The liquid is evaporating very slowly, not even a third of it gone in 3 weeks. I think it is working as it is supposed to and I have noticed a difference in my anxious cat's behavior. I'd say give it time, see how fast the liquid evaporates over a week or two. If it is too fast it may be defective.
1970144
The back of my unit gets hot. Too hot to place on a wall. I cannot hold my hand for more than a few seconds. I suggest before hanging it on a wall, allow it to run at 1500 overnight and try feeling the back. Apparently the units vary.The unit is not designed to produce heat on both sides, just the front.
1174598
Yes, all of the heater is cool to the touch if it is running as it is now. I touched it everywhere and felt no heat.
1699217
I leave my heater on for very long periods of time, all through the night, or if Im not burning wood during the day. Just make sure where you have it plugged into the wall doesnt feel hot, I recently updated many of the wall plugs in my home.
217884
Yes, the unit is cool to touch. It is not like a regular heater. Where the heat comes directly from the unit is not that hot as to burn you like a conventional heater.
353645
There was a slight smell at first but it wore off. This is common in many electric heaters. I call it the newness smell. However if it continues to smell and the odor is strong there may be some defect. Possibly a piece of plastic stuck on the heating element inside. Give it a few days and let it run for a couple of hours.Keep a close watch on it.
40811
It may have an odor upon opening it, and using it for the first few times. It should quickly burn off. Remember, this is using the power a small window air conditioner or a portable electric heater. Keep an eye on it for the first few uses, but I think you'll be fine.
281704
This is not normal mine has lots of steam coming from it. Make sure the piece that goes over the heating element isn't pluged - just take out and rinse it off. Hope this helps.
455857
I have a smaller btu version which is in my bedroom...I usually have it on #3 after igniting the unit. From my understanding; #1 is for 60-65 degrees, #2- 65-70 degrees, #3- 70-75 etc., the unit is equipped w/auto therefore once the room reaches the temperature according to where you have set the dial; it will shut off; but once the room goes below set temperature it will come back on...I have no problems w/my unit & for 17 yrs I have lived in my home, every winter upstairs was the coldest in the house; but last yr. & this yr. I have been comfortable up-stairs to the point where I have even had to shut unit off & put on a fan...I love my ProCom I have a smaller btu version which is in my bedroom...I usually have it on #3 after igniting the unit. From my understanding; #1 is for 60-65 degrees, #2- 65-70 degrees, #3- 70-75 etc., the unit is equipped w/auto therefore once the room reaches the temperature according to where you have set the dial; it will shut off; but once the room goes below set temperature it will come back on...I have no problems w/my unit & for 17 yrs I have lived in my home, every winter upstairs was the coldest in the house; but last yr. & this yr. I have been comfortable up-stairs to the point where I have even... » Read More I have a smaller btu version which is in my bedroom...I usually have it on #3 after igniting the unit. From my understanding; #1 is for 60-65 degrees, #2- 65-70 degrees, #3- 70-75 etc., the unit is equipped w/auto therefore once the room reaches the temperature according to where you have set the dial; it will shut off; but once the room goes below set temperature it will come back on...I have no problems w/my unit & for 17 yrs I have lived in my home, every winter upstairs was the coldest in the house; but last yr. & this yr. I have been comfortable up-stairs to the point where I have even had to shut unit off & put on a fan...I love my ProCom « Show Less
781558
Good question! My unit has been running non-stop for at least 3 months. I just checked it for any trace of heat and there is none whatsoever, either on the unit itself, or in the air coming out, which is relatively cool. I have not owned the unit during a hot season, though, nor do I live in an area that normally gets extremely hot for long periods of time. (I live high in the mountains of Colorado where most people don't even have air conditioning.) Still, I believe that this unit won't contribute additional heat to your room.
184569
My XL heater cabinet does not get hot, nothing gets hot that i know of on the furnace, the heat warms the air and furniture ....got one for my granddaughter's room, she's 4, I have found to be very safe! However, I would not put my finger on the heater front port, don't know if it is hot or not....re emergency, i would turn it off with the remote
19561
Make sure you hold it down for a minute before you release it, so it will heat up the element. If that isn't it, I have no idea. May be defective.
559411
I think Greg's answer is spot on but, and this is just a thought - is it possible you placed it close to the heating element when you took it off and didn't realize? I would contact the maker, maybe you got a clunker top.
2279046
Evening..I am spoiled as I have an older model that stays warm continuosly and feels warm to the touch....but this one goes by the outside temperature....it will shut off..the sensor is located where it plugs into the mat when the temperatures are not freezing cold....example..it is below thirty now here and it is on now but on the warmer days when it hit above the 38 it is not on...also not noticeable hot when you hold your hand on it in the abient weather...but it is on...it is easy for me to test mine as I have boxes over mine for outdoor animals to keep them warm..and could put my hand inside and feel the warmth..hope this helps... Evening..I am spoiled as I have an older model that stays warm continuosly and feels warm to the touch....but this one goes by the outside temperature....it will shut off..the sensor is located where it plugs into the mat when the temperatures are not freezing cold....example..it is below thirty now here and it is on now but on the warmer days when it hit above the 38 it is not on...also not noticeable hot when you hold your hand on it in the abient weather...but it is on...it is easy for me to test mine as I have boxes over mine for outdoor animals to keep them warm..and could put my hand... » Read More Evening..I am spoiled as I have an older model that stays warm continuosly and feels warm to the touch....but this one goes by the outside temperature....it will shut off..the sensor is located where it plugs into the mat when the temperatures are not freezing cold....example..it is below thirty now here and it is on now but on the warmer days when it hit above the 38 it is not on...also not noticeable hot when you hold your hand on it in the abient weather...but it is on...it is easy for me to test mine as I have boxes over mine for outdoor animals to keep them warm..and could put my hand inside and feel the warmth..hope this helps... « Show Less
1486250
My unit has not over heated. If its really hot, I would think it is a defective unit.
316461
I don't think it's normal. That is why I returned mine. Would not run for more than a few minuets before overheating and the safety would shut it off. I know of people who have had success with it but not me and looks like not you either. I'd return it because overheating that quickly could lead to blown fuses or fire.