I bought a Medium one and didn't receive cross strap. I can't seem to find where to leave feedback and it is not returnable yet. Any ideas?
84464
I had the same problem. I called Timbuk2 customer service at 1-800-865-2513 and they sent me the cross strap for free.
84465
HI, The cross Strap is stored in the inside pocket of the bag. So if you open the bag, you will find a zipper. Open that and the cross strap is inside that compartment. Thats how i found out.
659931
No. This seller is hoping you won't mind when they ship you the softstrap instead. When I alerted them to the error, they told me the wearlink strap isn't available any more, and offered me a small refund. When I suggested they shouldn't advertise something they can't sell, the offered me a full refund. Bottom line, if you're expecting the more expensive wearlink strap, don't try to buy it here.
942983
I just received mine and it does NOT have a strap or anyway to attach a strap as I previously thought. I wanted a strap so that I can carry it while I am running and, yes, to keep someone from taking it away from me.
1418903
you guys sent the wrong size, I need the one with the large female end.I tried sending a message to customer service and they just deleted w/o answering???????????????????
121382
Hello. The strap is a one size fits all. I am 5'9, 170 lbs and I had to shorten the strap so it fit correctly. One would have to unusally large or small for the standard strap not to be able to be adjusted to fit you. Also, Amazon is very cooperative regarding returns. If it does not, they will arrange for its return, although under some circumstances the buyer is responsible for return shipping.
78448
I've been using this for a while and it's an excellent device. As any strap, it can be made shorter or larger by pulling one of the ends; it's hard to explain in writing but any person who has one in your gym should be able to show it to you. Good luck!Ronald/Paraguay
909461
I really don't know. This reminds me that I ordered one last year and had to put a clain in because I did not receive it. Being quite busy, I forgot to see if I ever got a refund. Not sure why this question went to me but now I can check it out.
1952675
Sounds like you got funkled as I did recently by a Marketplace vendor. She told me I could get a refund through Amazon. Would send you a photo of mine, but it's a .7 and the buttons are different from yours. Sorry!
1635837
I can't tell you what size it is because like others have stated, I never received mine either. Same familiar story. They said it was damaged in shipping and asked me if I would like a replacement or a refund. I told them that I'd like a replacement and the next day I got an email stating that I would be getting a refund. I did get my refund, but don't know what's going on with this seller. I guess they don't really want to sell their product.
217787
This is a late response to Diosdado but if it can help someone else...I am a female with small, bony 6" wrists. I ordered the Pro series in small and extra small. The small had a bit of room but couldn't close tighter because that was as far as it could go. There was also some excess strap sticking out which I knew would drive me insane while lifting. The extra small could close tighter (I know they say you don't want it tight but I like having the option) and I was able to make it looser as well. The main thing was no excess strap sticking out. Now, my husband tried the small on and while he didn't lift anything with the grips they seemed to fit him okay. This is a late response to Diosdado but if it can help someone else...I am a female with small, bony 6" wrists. I ordered the Pro series in small and extra small. The small had a bit of room but couldn't close tighter because that was as far as it could go. There was also some excess strap sticking out which I knew would drive me insane while lifting. The extra small could close tighter (I know they say you don't want it tight but I like having the option) and I was able to make it looser as well. The main thing was no excess strap sticking out. Now, my husband tried the small on... » Read More This is a late response to Diosdado but if it can help someone else...I am a female with small, bony 6" wrists. I ordered the Pro series in small and extra small. The small had a bit of room but couldn't close tighter because that was as far as it could go. There was also some excess strap sticking out which I knew would drive me insane while lifting. The extra small could close tighter (I know they say you don't want it tight but I like having the option) and I was able to make it looser as well. The main thing was no excess strap sticking out. Now, my husband tried the small on and while he didn't lift anything with the grips they seemed to fit him okay. « Show Less
878983
Yes, why didn't you ask amazon? They also answer these type questions. I like the strap it fits snug.
944386
Hi. I will refer you to the company website. http://www.italsteam.com/ Goodluck, although this product is junk. Will get your clothes dirty and the company itself is non-responsive. I strongly urge you to return the product and do not buy.
1738541
It didn't come with a strap and from what I can tell I don't know where you would attach a strap. But check with other users and/or the seller. I'm not the most savvy on such matters.
1022393
The strap is adjustable, but since I gave it as a gift I don't have it in my possession to see how one adjusts it. Sorry.
2258304
I don't have the regular. I only have the soft strap. I love the soft strap, it is very comfortable and I forget that I am wearing it. My vote is to go with the soft strap.
1123950
The strap is too short to wear across the body. I extended it by adding the shorter strap to the long strap. It's still a little short, but it works.
314069
The picture I see here does not show a wrist strap. You may of ordered looking at another pic. This item does not come with one. Great item! Enjoy using it!