Why does the burner ignite only on the lowest water flow?
1702096
I agree, do you have any control over your water pressure? Does it vary much? Do you have a water pressure control gauge up line to protect your system from surge? My daughter has the Marey almost a year now, it seems a perfect unit for us.
1702097
It is most likely because you have low water flow/pressure, if you are feeding this with a pump you may need a bigger pump, I f you have a filter system on your water supply perhaps its plugged?
2173267
You refill at the rounded bottom of the tank. That bottom part also turns to adjust the flame. I have two, and neither one work very well since I first had to refill them. The flame adjustment is out of whack on both lighters. I suspect this is caused by putting too much fuel in at one time. You might want to try using short bursts instead of one long one. I should mention that the fuel really pours out of mine when it is full, pretty much blowing the flame out, but every now and then it catches and you get a bigger flame than you want. If I turn it down it won't light at all.
632333
Sorry on this one. But, my son who has used the burner once, said it was a little hard to regulate. Maybe that's a help. But for the price it seems to work very well and regulating it might just be a matter of having a gentle touch. Good luck
1880286
The lower the flow the better it works. Its like putting your thumb over a garden hose, As the water backs up It stays in the heating elements longer allowing the water to get hotter.
2266227
I had this same issue. What worked for me was turning the valve to allow for more fuel to be released. Once I did this, I had no issues starting this great lightweight stove.
43087
Pot is top of the line. I agree it could be that your burner will not go low enough. A flame tamer works great.
1153440
Sound like your air fuel mix is off. You need to give the burner more air. Try the adjustment at the back of the burner, open it up more. You get less soot
1019776
The distance from the burner holes to the top of the grid is about 1 inch. On high, the flames will most certainly be in full contact with the pot and spread around the sides of a smaller one. If you find that the Low setting is still too hot, set the burner on High and continue turning the knob slowly towards the off setting and you can get it turned down to a simmer. Just keep an eye on it as it is easily blown out at this lower setting. This burner provides an extremely hot flame and if set properly, will boil water very quickly. I prefer it to the flat top ceramic range in the kitchen and use this burner almost every day for various purposes. REW. The distance from the burner holes to the top of the grid is about 1 inch. On high, the flames will most certainly be in full contact with the pot and spread around the sides of a smaller one. If you find that the Low setting is still too hot, set the burner on High and continue turning the knob slowly towards the off setting and you can get it turned down to a simmer. Just keep an eye on it as it is easily blown out at this lower setting. This burner provides an extremely hot flame and if set properly, will boil water very quickly. I prefer it to the flat top ceramic range in the kitchen... » Read More The distance from the burner holes to the top of the grid is about 1 inch. On high, the flames will most certainly be in full contact with the pot and spread around the sides of a smaller one. If you find that the Low setting is still too hot, set the burner on High and continue turning the knob slowly towards the off setting and you can get it turned down to a simmer. Just keep an eye on it as it is easily blown out at this lower setting. This burner provides an extremely hot flame and if set properly, will boil water very quickly. I prefer it to the flat top ceramic range in the kitchen and use this burner almost every day for various purposes. REW. « Show Less
1005890
when your furnace starts the ignitor should glow if not has to be replaced it could be your flame sensor
889196
I have used it on my lowest burner output (gas stove) on anywhere from a setting of six-eight. Have not had any issues.
545204
I understand that is new but I am still of the opinion that either the burner holes are clogged by some debris or the propane gas valve is not fully opened so not enough pressure reaches the rear side of the burner - you have only one ignition system and that means that either it ignites or it does not, and in your case, it does, so to me it looks like the fuel doesn't make it all the way - I'm not an engineer but have been struggling with this very pretty grill for years; I buy and change the burner every year ($49)! ... I also have a full size propane can and purchased a full size hose adaptor and connector (approx. $14)... Good luck! I understand that is new but I am still of the opinion that either the burner holes are clogged by some debris or the propane gas valve is not fully opened so not enough pressure reaches the rear side of the burner - you have only one ignition system and that means that either it ignites or it does not, and in your case, it does, so to me it looks like the fuel doesn't make it all the way - I'm not an engineer but have been struggling with this very pretty grill for years; I buy and change the burner every year ($49)! ... I also have a full size propane can and purchased a full size hose... » Read More I understand that is new but I am still of the opinion that either the burner holes are clogged by some debris or the propane gas valve is not fully opened so not enough pressure reaches the rear side of the burner - you have only one ignition system and that means that either it ignites or it does not, and in your case, it does, so to me it looks like the fuel doesn't make it all the way - I'm not an engineer but have been struggling with this very pretty grill for years; I buy and change the burner every year ($49)! ... I also have a full size propane can and purchased a full size hose adaptor and connector (approx. $14)... Good luck! « Show Less
2175888
I tried it out and a magnet stuck to the bottom section that sits directly on the burner and holds the water in. Hope this helps.
1810122
Sound like ignitor is not creating any spark for the butane to light. I would consider returning it.
309323
The gas ring may have grease and such clogging the holes were the flame comes out. This happened to us. We could hear the click from the ignitor but it never fired up, we took a grill brush to the ring under the grate were the flame usually comes out and voila! It worked. Good Luck!
648134
The flame is dependent on the gas control knob on the unit. It will throw a flame of a couple of feet if you have the knob wide open. It works kind of like a welders torch. Normally you set it to have a blue flame which is the hottest.
545203
I understand that is new but I am still of the opinion that either the burner holes are clogged by some debris or the propane gas valve is not fully opened so not enough pressure reaches the rear side of the burner - you have only one ignition system and that means that either it ignites or it does not, and in your case, it does, so to me it looks like the fuel doesn't make it all the way - I'm not an engineer but have been struggling with this very pretty grill for years; I buy and change the burner every year ($49)! ... I also have a full size propane can and purchased a full size hose adaptor and connector (approx. $14)... Good luck!
55169
Yes I have the same issue. You have to it ignite then move it to regular(hi-lo) hopefully it will stay lit. I have to do it several times for I can never make it work