i was ordered 2 speakers for my cell phone 1 of the 2 not working what should i do
1690319
Depending on how long ago you bought it you should be able to return it. I think it's either 14 days or 30 days for returns, but the speaker itself may have a warranty that covers a longer time period as well. I think the first thing you should do is to contact the seller, i.e. Amazon or whoever Amazon fulfills the order for and tell them your issue. Then see how you can return it (whether exchange or refund). Also check the iHome product website to see if they have any info on faulty items and warranties. Good luck!
1312733
Maybe your wall jack is defective, or not connected to the phone line.Plug another working phone (or a phone line tester) to verify the jack is working
2003438
There are two different ones so you have to make sure you get the right one. I purchased the wrong one first but was able to send it back and receive the right one and it worked perfectly, sound and all
927273
No did you pair the speaker with your phone? I believe you put the speaker in pairing mode by holding down the power button. Check the manual. Be careful with the charging port when you charge it. After about a month mine came lose. It's lightly soldered.
791252
My system works perfectly, if one speaker does not work check cables from amp to transmitter and wires to receiver, if all is well, return for replacement.
1867960
Maggie, Just like someone else already said, check both connections. Make sure the source of the audio is fine by connecting a wired speaker to it.Good luck!
2045402
I agree with the other comment. If possible, pair with another device to ensure that it is not the speakers. I love these speakers :>
443563
Is it charged all the way? Are you moving the speaker too far from your other device (don't know if it would make it turn off, but just a thought)? Other than that, I really don't know. If none of those options work, try contacting the seller. They do give good customer service.
1177274
dont buy from them, i bought two phones and one of them came not functioning properly and the other had the volume buttom follen of after a week with me.
2268478
Hi, turn your Bluetooth on your phone, make sure the speaker is fully charged & turned on. Search for device, it should say "scanning" once it finds your phone hit connect. Try holding the power button down for approx 3 seconds. It will blink and make a beeping sound when it connects. I use Pandora to play it & it works. Just make sure the speaker is powered on first.
2079427
Contact the seller. I had a very similar problem when the 1 that I ordered, and they replaced it right away.
777754
backward the speakers have numbers. Check the manual. If you deleted the papers, connect as you can.
44744
The battaries i received months ago did not work so I bought a new phone system
1039348
Not at all,,check Ur charging cables and out let,,,,also there is an app for the speaker
332977
Check to see if you have a good connection. Make sure the cable is plugged all the way in and none of the wires are showing or stretched anywhere. Also check for an updated driver. If none of those two work then you probably blew the speakers.
1163417
I doubt it. To find out try connecting any two bluetooth devices to your phone and see if that works. If it does then maybe this will but I don't think so. Word of caution. These speakers are GREAT.... IF your device is in the same room. If not I would recommend looking elsewhere or asking what others think. Hope that helps.
2111736
Hmm. Sounds like the bluetooth connection is not solid. Can you try another device, maybe someone else's phone or ipad? If it doesn't skip with the second one then the phone of the first one may be incommpatible. If the second one skips too then the speaker is bad. The one I bought sounds great and there shouldn't be any skipping.