I received my order today, but when I plug it, nothing happens. Absolute dead piece. Do I need a converter so that works. Please advise.
1712881
No, should have worked plugged into a regular socket. May need a replacement?
1712882
The light should light up and spin instantly when plugged into a standard 120V outlet. There is no switch or delay with the light.
1712883
I only had to plug it in. Try it in 3 different locatoons. If it's still dead, contact the seller.
1995156
I'd comtact the seller and get a refund or get them to give another device. Could be defective. Not sure but mine works. Could try unplugging and retrying. Or if your not using the correct power adapter to use that. Not much details on how you have it hooked up. Main thing here is to contact seller to find the best solution.
1264059
Hello how are you Dear I just receive my item and during whene I put in the power it stop and make noise like (puk) means it's look like 220 power not 110 should you right on the item during whene the person will buy should have a question about the power please try to do something for me please send a email about it its damage now .Thank you I will not send a good feedback thank you again .
1179437
Did you plug the unit in? Mine works fine. Perhaps you should contact the a Seller for a new one.
345963
Have you considered that it may be just broken ? It should light up right when you plug it in. Play with the sensitivity ... If still nothing them obviously it's broken.
462913
I agree with the first answerer. Make sure the unit is plugged into an appropriate, working, voltage converter and a live electric socket. Mine's about a year old and working great. I might buy an additional unit.
1120995
Mine showed up dead right out of the box. Plugged it in and turned it on with nothing connected but a voltmeter. The light lit up on the switch, but it had no output. I didn't want to open it up and tamper with it , so I just returned it and bought a better power supply. Read more reviews and you will see that others have complained about this supply burning out in short order at moderate loads.
491506
i had the same problem, you could try an get a converter USB cord and see if that works for you. :-)
1497330
Everything seems to be fine with mine,no problems at all. You might try unplugging it for a minute and then plug it back up,see if anything resets.
1374419
I was curios if you were able to resolve your problem? I'm in the same situation. I got this machine from Europe last week. I tried three different converters, no luck.
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
1588499
Nope... sounds like it is defective. The power requirements are the same as a 100W incadescent (even less than actually). Just contact Amazon (or the seller) and let them know and they should send you a new one (and pay for shipping the old one back).
1872060
If the previous answer does not solve the problem, imo you must return it. But also try something else in the outlet you are using to ensure there is voltage.
2091962
When you plug it in it should work...mine does. Make sure you push the black button in.
1652724
mine stopped working after only couple days...called company they said to reset it to unplug for one minute plug back in if that don't reset it take back to store...they told me they are having an internal problem with tis model....take it back now if I was you....
2148773
mine did not work either. I contacted them and they said that they would send me a return label but could not find my email address after they sent me the answer. I will never buy from them againgood luck