I just received my unit and I followed the directions for initial use but unfortunately, the unit instantly started leaking. Why is this?
1727650
Did you check if maybe you overfilled the unit? If not, than maybe you should return for a new one. I have had mine for 6 months and i have never had a leak. So maybe your unit could be defected?
708420
I would buy a different model/brand. I've had this diffuser for just 2 days and it has started leaking. Followed the instructions to the letter but still leaked. I even tried to use it with half the amount of water it's supposedly able to hold and it still leaked. I'm not talking about a little perspiration on the outside of the unit, this thing leaked a small stream from the center seam opening where the 2 halves close together. It's a bad design flaw, IMO. It's too bad because it looked nice and put out a nice stream of mist. I boxed it up and sent it back to amazon this afternoon. I have a smaller unit made by NOW and it's more reliable than this model. No leaking at all but it is quite small. I would buy a different model/brand. I've had this diffuser for just 2 days and it has started leaking. Followed the instructions to the letter but still leaked. I even tried to use it with half the amount of water it's supposedly able to hold and it still leaked. I'm not talking about a little perspiration on the outside of the unit, this thing leaked a small stream from the center seam opening where the 2 halves close together. It's a bad design flaw, IMO. It's too bad because it looked nice and put out a nice stream of mist. I boxed it up and sent it back to amazon this afternoon. I have... » Read More I would buy a different model/brand. I've had this diffuser for just 2 days and it has started leaking. Followed the instructions to the letter but still leaked. I even tried to use it with half the amount of water it's supposedly able to hold and it still leaked. I'm not talking about a little perspiration on the outside of the unit, this thing leaked a small stream from the center seam opening where the 2 halves close together. It's a bad design flaw, IMO. It's too bad because it looked nice and put out a nice stream of mist. I boxed it up and sent it back to amazon this afternoon. I have a smaller unit made by NOW and it's more reliable than this model. No leaking at all but it is quite small. « Show Less
1492132
I had the exact same issue with mine. Make sure the quick disconnect is seated properly and the hoses aren't kinked. Also, taking out some of the sponges helps a little and increases the flow. That worked for me for a little bit. I eventually filed a warranty claim and within a few days API had sent me a brand new one and it has never leaked. You may need to do the same.
1176356
Is this a new filter unit? If it is new, sounds like defective to me. My experience has been that the filters always end up leaking when it is time to replace. Quality of workmanship and design is not directed at longevity.
107915
Nope. I've owned three, zero leaks. Could it be overfilled? If you can verify the leak (maybe from a line?) I'd send it back. Good luck!
1232135
It may be defective. The lid can be removed for cleaning, so look for packing debris blocking the input. Check that the tube is connected. The unit we received would leak a lot from the column that the power cord entered even after we plugged the hole with a rubber stopper. We decided to swap it out for a fountain with a gallon jug like an office water cooler--happiness!
2234445
Mine never worked. It leaks immediately. Maybe I'm installing it wrong but it was disappointing.
442014
Mine did not leak. If yours is leaking, it's probably a manufacturer's defect and you should return it.
1935730
I would first take the unit apart and determine the source of the leak. You may be able to repair it.I posted repair instructions in my 5 start review. Click on my name to see my reviews or look for the review with this title:"No leaks for 6 years, then DIY repair fixed it, August 23, 2013"
522094
I had that problem all the time. I finally got so disgusted with it that I just threw the whole thing away and got a new machine. Sorry, it won't stop leaking.
443977
My unit stopped working after only a month. I tried to follow all the steps to fix it, but none of them worked. You may want to see if you have some hard water deposits. I decided to use distilled water to keep the deposits from building up. It worked...until the unit itself stopped working altogether.
458703
Sorry to hear about the leak! It could be caused by dirty debris wrapped around the brushes or underneath the unit. Try cleaning the bottom and if you are still having issue please contact us so we can help. http://www.bissell.com/contact-us/?cid=ccsocial2107
685801
The problem is I could not detect the leak. Maybe you can assist how to trace the leak. Is it using a special equipment or other methods. Thanks.
1609690
You did not do anything wrong. My unit worked the first time or two and then leaked from the bottom. I believe the humidifiers are poorly designed.
134272
Mine leaks too! I used it once (so far) and the liquid stared to leak right on out. I just contacted the seller and am waiting to hear back. I don't know if the one piece jar is such a good idea. ugh
1857008
Sounds like you got a dud. Mine starts dripping on the way from filling it up at the faucet to setting it back on top of the unit.
290056
I had the same problem and I don't know if it was a coincidence or not but after I gave it a good cleaning it stopped. Now maybe you can tell me how to stop it from leaking? It constantly drips and if I don't forget to watch it I end up with water all over my counter.