what kind of pump is it...mine stopped working within a month so I have to replace it
1694666
Mine stopped working too. I'm very disappointed in this product. I don't know the replacement piece. Sorry
1694667
Mine stopped working and I bought the drinkwell hy drator and just used it in the bowl. My cat still uses the bowl he is used to. I also got the refill carbon filter for it so I don't have to buy filters. It all works great.
1694668
Purchase a new pump at their website http://www.khpet.com/cleanflow-water-filter-pump.html
911555
Pump is a piece of crap, lasted 1 month if that, bought a big rule and am happy with it
508474
Even though the pump is a tank, the switches on these pumps aren't the greatest so you might need a replacement. ..... but first make sure the cord doesn't have any kinks in it, it should be left uncoiled. Also, check to see if the vent on the plug is clean, ie, not plugged up. You can blow into the little vent tube to make sure. Also make sure if you have it plugged into a duplex instead of a single that the outlet isn't covering the vent tube.
1443015
This pump is not worth buying mine lasted 1month before it went dead. The other only lasted a week more than the first. Choose another
1613639
Hi - The one I received was the AO Smith model. It's a very nice pump and much better than the 2 Speed Jandy I had. Get this pump, you will be glad you did!
2091332
I had the problem with my pump continuing to run after the pressure should have shut it down. I called shurflo and they sent me a new pump. My old pump was less than one year old. Warranted for one year. Low battery can cause the same problem too.
52188
The company will send you another one but it took nearly a week for me to get my replacement. Then they wanted me to pay shipping and return my defective one (I did not return it). All together I had to buy THREE of these pumps and I have ONE that works...most of the time. If I were you I'd talk to your Dr. or the hospital where you had your baby and see if you can rent one. That way you know you're getting a good one and it shouldn't cost much. If I had it to do over, I'd either spring for the good/expensive pump or simply rent one from the hospital. This one is terrible, I'm extremely disappointed in the First Years product, customer service and company as a whole! Good luck to you!!!
436752
Funny timing. The motor just went out on my pump (after 9 mos of use) and I called Phillips. They could not have been nicer. Fedexing me am entirely new pump set. I don't know if it will be the newer model but I will say the memory feature is clutch. Remember to register your pump (card comes in the box) and/or keep your amazing proof of purchase because the warranty is good for two years.
1502340
The one I have is the power driven one I believe. Unfortunately though, I just ordered a new pump cause the flywheel stopped working on mine. : (
687544
My name is April and I am in Customer Service and will be more than happy to help resolve your problem.I see you are having an issue with your pump. Please contact me at 800-545-1344 Ext 5200 or email me at aallen@kollerenterprises.com.If my voice mail picks up it means I am helping another customer but your call is important to us so be assured I will return your call, be sure to leave me your phone number.
1855878
Ok, My Old one broke down last season and yes its placed above water level not in the water .Im looking for à relyable pump, is there à cheaper one?Per
453760
This pump was a piece of crap so I sent it back. It had serious leaks. You might want to check for that but I think it's just a poor quality product.
1195332
Hi Jeff. I went to the Grundfos site to find replacement pumps for the part number in your question and your pump could not be found. What "type" of pump is yours? For example: UP15-42F. Without knowing what your needs are I really can't answer your question. I would recommend going to the Grundfos site to find a replacement that will fit your situation.
1826328
I don't know that model, but I can tell you, I had 3 different pumps, and so far is the best, it's very gentle, and does not take long time to pump. Hope it will help.
1017086
As the others have stated, it is plugged into an outlet. On a side note, the pump itself is a separate unit and can be replaced at a later date when it dies (or in my case, puts out too much water)
135966
You can get one from petsafe http://store.petsafe.net/drinkwell-big-dog-replacement-pump
2057220
Nothing else is needed, but the pump didn't last had to purchase a different one