mine stopped working so I replaced the battery in strap but still not working. watch is fine. is it just dead forever? device about 4 yrs
1712551
i have it over 5yrs still works. i had to replace the watch battery. PITA to replace the watch battery but the voltage was too low and not reading the HR. the watch and the strap are 2 different batteries.(2025 & 2032) easy batteries to find at local pharm chain store. i replaced both at the same time and all good.
1712552
My unit diea after about a year. I contacted Timex and they replaced it. Only think I can suggest is to contact Timex. Did you clean out the battery compartment to make sure there is not corrosion on the contacts. This is about all I can suggest to you. good luck. PS. Dont be insulted but do you use a good electro gel.Sam S
979629
The same thing happened to my watch within a month after purchase. The battery drained quickly since the long sound started. Since I was out of the country at that time, I could not return it to Amazon. So later I contacted Timex customer service and sent it to Timex for fix.
1166873
it is good if u have the luck that get a watch that works, i've read that many people are complaining about this (i am one of those people). it worked fine just about 3 months, then the problem is that it shuts down every time i use it and doesnt save my info or even the time. i havent been able to repair it since...
324474
reset your watch with correct age. Make sure your wrist isn't sweaty when you are taking a reading. Check your manual! Mine works great and I was able to set it without asking my husband.
1475783
You have to send it back to get repaired. There are small plastic clasps that are attached to the watch itself that hold the strap on. The strap can't be replaced without breaking these. My watch fell off my wrist after these clasps corroded and fell apart. The cost to get it repaired would have been about half the original cost of the watch. I switched to Garmin instead and have had it twice as long with no issues.
2085860
Sorry about that ! l let You know when l have an answer, l never use the watch, l shipped it overseas
1924696
Even though the battery is rechargeable we all know they all degrade and lose the ability to recharge. It does not appear they made this watch to be able to change the battery is the back plate is screwed together with some pretty tiny screws. I'm sure there's a You Tube video out there that shows how to take the thing apart and disconnect wires and stuff to get to it but I'm sure that would void the warranty. It's good for two years though. Better than most.That's the way companies do it anymore. They want you to have to buy a new item when the battery loses the ability to recharge. Even though the battery is rechargeable we all know they all degrade and lose the ability to recharge. It does not appear they made this watch to be able to change the battery is the back plate is screwed together with some pretty tiny screws. I'm sure there's a You Tube video out there that shows how to take the thing apart and disconnect wires and stuff to get to it but I'm sure that would void the warranty. It's good for two years though. Better than most.That's the way companies do it anymore. They want you to have to buy a new item when the battery loses the ability to... » Read More Even though the battery is rechargeable we all know they all degrade and lose the ability to recharge. It does not appear they made this watch to be able to change the battery is the back plate is screwed together with some pretty tiny screws. I'm sure there's a You Tube video out there that shows how to take the thing apart and disconnect wires and stuff to get to it but I'm sure that would void the warranty. It's good for two years though. Better than most.That's the way companies do it anymore. They want you to have to buy a new item when the battery loses the ability to recharge. « Show Less
1187514
Hi, thank you so much for the speedy reply! I have performed a reset on the camera, as well as removing both the battery pack and the watch battery, to no avail. I did think of trying an external flash unit, and am currently trying to borrow one from a friend who has a genuine Canon unit to see if this will work. I have also contacted a UK Canon-approved repairer to get a quote, so I should hopefully soon know how much I can expect to pay. Thanks again for your help in the matter. Kind Regards, Andy
368795
The first time I used the golf watch it stopped working during 9 hole play. I didn't know if it was the watch or user error, so I charged the watch over night. The next day I headed out to play 18 holes. The watch performed beautifully. The watch was still working even after dinner. I will tell you that I do not turn the watch on until I am ready to start the round of golf. I am very pleased with my purchase. Hope this helps.
1936890
Hi dear seller. This watch doesn't show anything. Only o'clock in the screen. I used to normal only 2 weeks then it stopped
1582807
we just took the battery into radio shack and they matched it up for us. we have also gotten a replacement battery at the Bimart here. I would imagine that Walmart or something like that would be able to do it. just go to where they replace watch batteries.
395296
I bought two of these watches and one the blanked out due to moisture in the watch. It is a water resistant watch but one of mine. Can some one please help, because it is not nice to spend money for something that is now not working.
1018466
Some people say that resetting the watch (by pressing 4 buttons at the same time for few seconds) may solve this kind of battery issue. You should try it first.
852442
The chest strap is required to receive a heart rate. If it doesn't connect initially, try getting the chest strap sensors wet, then putting it on and holding the watch to the chest strap after it is on your chest. I haven't used it as a watch but I would assume.
11428
I just called Suunto U.S customer service and kindly asked if they would send me a replacement set, they said yes. I am registered on their web site for the warranty on my watch, I do not know if that matters or not.
505155
Sometimes the battery in the watch gets old and run out of power, I think. I put a brand new one if that happens, and the watch runs well. Ideally, the battery should last much longer than a day or two.
808136
Hi Ahmed. A. I bought this watch about 6 months ago. It's not that great. The Internet doesn't not work. Just message and calling. No picture message or internet. So the feature that the watch come with doesn't work. I had service with t mobile and at&t and they both told me they don't support the system on the watch that's why Internet and picture message don't work. It's look nice but it's other that work better bro