How to stop the splattering? How does one consistently get this thing to not splatter. I've been successful once in a while, but more often than not coffee ends up leaking from the screw joint. Obviously, lots of reviewers are having a problem with this, so would someone who claims that it works fine please explain what makes the difference. Please don't say that we need to follow the instructions, I am diligently following the instructions and really screwing the thing on tight. How to stop the splattering? How does one consistently get this thing to not splatter. I've been successful once in a while, but more often than not coffee ends up leaking from the screw joint.... » Read More How to stop the splattering? How does one consistently get this thing to not splatter. I've been successful once in a while, but more often than not coffee ends up leaking from the screw joint. Obviously, lots of reviewers are having a problem with this, so would someone who claims that it works fine please explain what makes the difference. Please don't say that we need to follow the instructions, I am diligently following the instructions and really screwing the thing on tight. « Show Less
600448
What made all the difference for me in my hunt to stop the leaks was to simply do this -- after screwing together the bottom and top of the unit using just normal effort, I would then LOCK the pressure valve in place. I've experienced not even a drop of water leaking when on the burner.
600449
Read my review "Clever product for the confident Italian coffee enthusiast" posted December 11, 2008.
888405
Sorry, I have the same issue and didn't know what to do, so I glued the one cup that had cracked at the top seam...which kept the liquid out of the inside gap...other than that, they keep things hot longer, so I keep it with the cracks and all.
856104
You will enjoy this wonderful gadget by pressing the top button. Make shure that you use non fat milk in the mug you will be using, you don't need much, and that the wisk is in the milk. Don't want splatter all over the place.I use sweetener and put it in the milk before frothing, then pour the coffee into the mug, I don't bother heating the milk but some do. You don't need to keep in plugged in all the time either. When it slows down a bit, plug it in overnight. Good luck
1908258
I got one about two years ago. It continues to brew great coffee since day one. There was one time the coffee did not come out right -- weak coffee. Upon investigation -- we forgot to clean the chute. It was clogged big time. Since then we clean the chute more regularly. We love the coffee so much, we brew the coffee several times a day. No problem what so ever other than the one time clogged chute incident.A friend of ours loved our coffeee so much we got one for him as a gift. He has a lot problem with the grind since the first week he got it. To my knowledge he is still having the problem to this day. I got one about two years ago. It continues to brew great coffee since day one. There was one time the coffee did not come out right -- weak coffee. Upon investigation -- we forgot to clean the chute. It was clogged big time. Since then we clean the chute more regularly. We love the coffee so much, we brew the coffee several times a day. No problem what so ever other than the one time clogged chute incident.A friend of ours loved our coffeee so much we got one for him as a gift. He has a lot problem with the grind since the first week he got it. To my knowledge he is still... » Read More I got one about two years ago. It continues to brew great coffee since day one. There was one time the coffee did not come out right -- weak coffee. Upon investigation -- we forgot to clean the chute. It was clogged big time. Since then we clean the chute more regularly. We love the coffee so much, we brew the coffee several times a day. No problem what so ever other than the one time clogged chute incident.A friend of ours loved our coffeee so much we got one for him as a gift. He has a lot problem with the grind since the first week he got it. To my knowledge he is still having the problem to this day. « Show Less
1102687
You are correct in not pleasing everyone. Yes, on following the manufacture's instructions. The leaks come from the screw on cap getting loose while the unit grinds down the contents - in reverse of how you tightened it in the first place. There is a hole in the power unit so the liquid drains out but it is very messy. :)
2089786
Got the same problem. Think it's really the catcher being made from a very static inducing plastic. A change in plastic could help significantly. Does everyone here actually clean the burr and components after every brew? I haven't done it yet since I bought the thing. Is it necessary? What are the downsides? I use this every morning and having to clean the device, let alone the grounds that are all over my counter would be way too much maintenance.BTW, the coffee this thing creates tastes great. I'm not an afficianado by any means but I do know that I get consistent non-bitter tasting coffee compared to the blade grinders. Got the same problem. Think it's really the catcher being made from a very static inducing plastic. A change in plastic could help significantly. Does everyone here actually clean the burr and components after every brew? I haven't done it yet since I bought the thing. Is it necessary? What are the downsides? I use this every morning and having to clean the device, let alone the grounds that are all over my counter would be way too much maintenance.BTW, the coffee this thing creates tastes great. I'm not an afficianado by any means but I do know that I get consistent... » Read More Got the same problem. Think it's really the catcher being made from a very static inducing plastic. A change in plastic could help significantly. Does everyone here actually clean the burr and components after every brew? I haven't done it yet since I bought the thing. Is it necessary? What are the downsides? I use this every morning and having to clean the device, let alone the grounds that are all over my counter would be way too much maintenance.BTW, the coffee this thing creates tastes great. I'm not an afficianado by any means but I do know that I get consistent non-bitter tasting coffee compared to the blade grinders. « Show Less
2257366
Oh my goodness, thank you so much for posting this solution! I have just spent an hour trying to unclog the filters with the cleaning tool and with vinegar, but to no avail. I didn't think it was clogged with coffee grounds since I've only used pods so far, and as far as I know, we don't have hard water. (Plus, we've only been using the machine for 2 weeks.) I was ready to bring it back to the store. It turns out the water tank just wasn't pushed in all the way. Seems to me this simple suggestion should be in the list of troubleshooting tips in the owner's manual, because I have a feeling a number of people are having this problem and attributing it to something more serious. Oh my goodness, thank you so much for posting this solution! I have just spent an hour trying to unclog the filters with the cleaning tool and with vinegar, but to no avail. I didn't think it was clogged with coffee grounds since I've only used pods so far, and as far as I know, we don't have hard water. (Plus, we've only been using the machine for 2 weeks.) I was ready to bring it back to the store. It turns out the water tank just wasn't pushed in all the way. Seems to me this simple suggestion should be in the list of troubleshooting tips in the owner's manual, because I have a feeling a... » Read More Oh my goodness, thank you so much for posting this solution! I have just spent an hour trying to unclog the filters with the cleaning tool and with vinegar, but to no avail. I didn't think it was clogged with coffee grounds since I've only used pods so far, and as far as I know, we don't have hard water. (Plus, we've only been using the machine for 2 weeks.) I was ready to bring it back to the store. It turns out the water tank just wasn't pushed in all the way. Seems to me this simple suggestion should be in the list of troubleshooting tips in the owner's manual, because I have a feeling a number of people are having this problem and attributing it to something more serious. « Show Less
649080
You must not have saved the box. Let me write what it says. Perhaps the website would tell you this. This product may be washed in a dishwaster. Please follow the instructions of dishwasher properly. Due to deposits of oil from the coffee, the dripper may become clogged with extended use. In such case, soak the dripper in hot water. Then use a sponge and mild detergent adn gently wash the dripper. Please be careful not to tear the mesh filter. The durability of the dripper may decrease if soaked in household bleach for long periods of time. It should be soaked for short periods of time only. (end of instructions). I've had mine for two months and rinse it and give it a gentle scrub with a scrubbie pad after each use, and with soap at night. It might have the beginnings of a slight dark shade in some areas of the screening. I haven't tried the bleach yet and don't plan to. I give benefits of doubt to the manufacturer; I saved the box and have referred to it often, and find my confidence in the dripper has not sagged: it is a very efficient extractor of coffee essences from a given measure of coffee grounds seemingly designed to last for, let me say, a while. So if your concern is about discoloration or even just your imagining that the pores in the mesh must fill up eventually with coffee residue, join me, the compulsive worrier, in not worrying about it until it shows up.
694036
I have bought more cases of various flavors of the SFB coffee than I care to admit, as well as a few boxes of other brands. I've only gotten grounds in the cup a few times. Twice was after I dropped the cups on the counter with a bad bounce. When I took the cups out of the keurig, the seal was broken. Understandable, it took abuse. Another time was when the machine was due for a cleaning. I think the water pressure was just out of kilter by that time and caused the issue. Seriously, we go through boxes a month of these things, with nothing more than a little sediment in the last sip, which we get from any brand we've tried. I have bought more cases of various flavors of the SFB coffee than I care to admit, as well as a few boxes of other brands. I've only gotten grounds in the cup a few times. Twice was after I dropped the cups on the counter with a bad bounce. When I took the cups out of the keurig, the seal was broken. Understandable, it took abuse. Another time was when the machine was due for a cleaning. I think the water pressure was just out of kilter by that time and caused the issue. Seriously, we go through boxes a month of these things, with nothing more than a little sediment in the last sip, which... » Read More I have bought more cases of various flavors of the SFB coffee than I care to admit, as well as a few boxes of other brands. I've only gotten grounds in the cup a few times. Twice was after I dropped the cups on the counter with a bad bounce. When I took the cups out of the keurig, the seal was broken. Understandable, it took abuse. Another time was when the machine was due for a cleaning. I think the water pressure was just out of kilter by that time and caused the issue. Seriously, we go through boxes a month of these things, with nothing more than a little sediment in the last sip, which we get from any brand we've tried. « Show Less
375246
I've had this same problem. I keep my coffee maker clean, use the clean cycle with vinegar, use Q tip on lid. It's still pouring coffee (or water when I tried to clean it again today) all over my counter top. Mine is less than a year old, usually one pot a day. I'm really frustrated@
1406375
Be sure that you've gotten the lid properly screwed on to the mug.... the threads can get crossed as the metal of the mug is harder than the plastic of the lid. Also, be sure that the interior knob is tightened down properly (this is the thing you can unscrew to clean out the interior of the lid... ). If all that is good, i'd have to say you have a defective unit. Mine doesn't leak a drop.
542564
I am experiencing what seem to be "computer" glitches occasionally. The cup will start to brew, stop after just a little bit then switch by itself to the largest cup size and say "ready to brew." It has happened a few times (have owned the unit about 6 weeks). I was wondering if it was related to not running a water only cycle after hot chocolate k-cups (is it dirty or somehow "clogged") so we are being diligent about this. Wondering if I should just get a new one. The posts that say things like "has worked flawlessly for over a year" make me think I just have a bum unit. I am experiencing what seem to be "computer" glitches occasionally. The cup will start to brew, stop after just a little bit then switch by itself to the largest cup size and say "ready to brew." It has happened a few times (have owned the unit about 6 weeks). I was wondering if it was related to not running a water only cycle after hot chocolate k-cups (is it dirty or somehow "clogged") so we are being diligent about this. Wondering if I should just get a new one. The posts that say things like "has worked flawlessly for over a year" make me think I... » Read More I am experiencing what seem to be "computer" glitches occasionally. The cup will start to brew, stop after just a little bit then switch by itself to the largest cup size and say "ready to brew." It has happened a few times (have owned the unit about 6 weeks). I was wondering if it was related to not running a water only cycle after hot chocolate k-cups (is it dirty or somehow "clogged") so we are being diligent about this. Wondering if I should just get a new one. The posts that say things like "has worked flawlessly for over a year" make me think I just have a bum unit. « Show Less
1914680
debugging anything involves working your way step by step thru the processI did not experience this but my inclination is to recheck the kcup - and how it is sitting in the coffee makeryou look to see if where the water enters is blocked because the kcup is not properly seated also look at what 'appears clogged' literally means - is water coming out some other way? or it just does nothing if kcup is in place? I did have trouble with water saturating the coffee - and this was reason I ultimately returned the product
728923
If you just got it, did you run a cycle of just water through before brewing coffee? It not, out if you've had it for a while, I'd get some coffee Brewer cleaner (usually sold near the filters in the store) and follow the instructions on that product to clean it out.
715880
OKAY this is what he said: I took the coffe machine apart. Some of the tubes were a bit trickey to get to and to get back on but it was fun to figure out. The top of the machine is where the hot watter bubbles up and then is dispursed into the coffee drip area. The cover the directed the bubbles from up to over just snapped into place. There is a grove to help seal this cover but ours did seal right. I removed the cover, put a thin line of silicone sealant in the groove and re-installed the cover. I let it dry for a few days so no silicone would seep into the bubbles then into the coffee. It seems to be working. OKAY this is what he said: I took the coffe machine apart. Some of the tubes were a bit trickey to get to and to get back on but it was fun to figure out. The top of the machine is where the hot watter bubbles up and then is dispursed into the coffee drip area. The cover the directed the bubbles from up to over just snapped into place. There is a grove to help seal this cover but ours did seal right. I removed the cover, put a thin line of silicone sealant in the groove and re-installed the cover. I let it dry for a few days so no silicone would seep into the bubbles then into the coffee.... » Read More OKAY this is what he said: I took the coffe machine apart. Some of the tubes were a bit trickey to get to and to get back on but it was fun to figure out. The top of the machine is where the hot watter bubbles up and then is dispursed into the coffee drip area. The cover the directed the bubbles from up to over just snapped into place. There is a grove to help seal this cover but ours did seal right. I removed the cover, put a thin line of silicone sealant in the groove and re-installed the cover. I let it dry for a few days so no silicone would seep into the bubbles then into the coffee. It seems to be working. « Show Less
1346057
I sent this coffee maker back..it leaks water or coffee all over..I read this in the comments and bought it anyway. They were right and I should have taken them seriously. Not having the coffee maker anymore I can't advise on the cup but I will warn u against buying it.. A word to the wise should be sufficient.
1769295
Are you cleaning it periodically. The shoot where the coffee comes out can get narrow over time with buildup. Also, you must completely screw off the hopper to get into the burrs to clean them. Without cleaning the buildup will slow output and strain the motor to eventual failure. So are you doing this maintenance or does the problem lie elsewhere? I have one which I use daily but it is only 3 weeks old