I used this 2 times - AND HAS NEVER WORKDED SINCE - No steam comes out of the unit.
1697834
While I don't have the unit (bought it for a friend), if the item isn't working, and you can't return it - if the item is heating, I'd try to see if "maybe" the water spouts became clogged? If you have no other recourse, you may wish to check with the manufacturer and ask them what they suggest? It may be something as simple as steam-cleaning the machine with something they've found works well?
300684
I returned it before I ever had to clean it. It did not steam to my satisfaction.
2284771
That's because that steamer is garbage. I've returned 2 of them. Go to bed bath and beyond. I got a conair one for 50 dollars and it's lasted 6 months. Works perfect everytime
257685
We have used this unit for month, it always work well. There are 2 control switches. One is the power on or off. One is a round one, this one will control the "steam". I think you can try firstly on the power switch see if you did turn the unit on after you plug in. Secondly, if you did turn on the power, try turn this round switch to left side all the way, and then turn on right side to adjust the steam. Good luck!
2089736
if no steam comes out...regardless of whether or not it makes a sound....it's defective. Call amazon customer service and have them send you a return label and a new item.
247092
It's a mixture of water and cleaner. The manual suggests using warm water. There's definitely no steam, though.
2045024
The steam should be coming out... check if it is correctly asembled... and that nothing is blocking the way...
1458093
I believe you've got a defective one as I did. Mine did not produce any steam. If I were you, I would return it right away. Give it a 1 worst rating as I did.
1835596
It steams about two hours ,it's run out before without damage but wouldn't recommend doing that. It is not a large steamer and needs to be refilled way more than once daily.
1100455
The button needs to be held pressed in order to produce steam. It's not an immediate response; you have to hold it down, then a few seconds later steam comes out. It tends to work in bursts, so be careful.
1611915
Sorry, no idea. Cannot even obtain where to get my steam press repaired. Worked twice then failed.
1225169
Pull water container and insert back. Sometimes that does not fit properly and does not produce steam. Use only filtered water. My is perfectly working so far.. Call Black and Decker for trobleshhot your problem...Good luck
1071664
I really have not used it enough to know for sure. On my old one, if it was on steam setting, steam sort of flowed out of it but to get a lot I had to push the button. My new one seems to do the same.
907886
Same thing happen to me. You can not use this machine in this conditions, you can burn your face. My steam machine is sitting in my basement. You need to call the company to see if they can replace the item or refund your money.
1327589
Sorry, I have the same answer as many other victims. My steamer didn't work and both lights were on. The head of the steamer would get hot but no steam. If it's been less than a year, you can contact Conair to replace the item but you will have to pay for shipping. Unfortunately, if you read some of the reviews here, that sounds like a waste of money too. I had to throw mine away.
1327587
Mine stopped working also as seen below. Lights on and no steam. Emailed the company then decided to use a syringe and push air through upper tube. Did it twice and steaming!
907885
run water thru a couple of times when you first get it and make sure you are using distilled water. Wait till completely heated and a good stream of steam is coming out before placing infront of a client. Try using the ozone for a fuller stream of steam. I haven't had any problem with mine Check all conection are tight.