Just purchased and the latch does not seem to squeeze the lid down tight. Should I ask for a new latch or return it. Does other people's pull tight.
1717309
I think you should return it. Mine closes tight like it should. You must have gotten a defective one.
1717310
You need to try making a few Pizzelles. I thought the same thing until I notice the gap was needed for the mix to spread and "puff" Amazon will take it back if it does preform and make even browning.
1717311
return it i make pizzelles &take; them everyother week to the v.a. they let me park in goverment parking & open the office .the growns keepers get them also they want to pay me $5 a jug i wount take it i give to both .
1717312
Mine fits snug but not really tight (but be gentle with latch). Try making the pizzelles and see. When you see the green light put 1 heaping tsp of batter on each grill; close and then light will turn red and then when it turns green again, they are done.
1717313
I have no problem with my latch, so you might want to get a replacement or call cuisinart.
172434
You need to make sure that slide the outer hinge out correctly!! I had that problem too, until I figured out how to seal it properly!!
1483067
I would call or post the company! It sounds like your helper handle was attached incorrectly. Mine looks like the picture and I cannot see how the lid fits if the handle is tipping towards the inside. Good luck!
1230329
So far... I have not had this problem with my (4) keepers. When I just looked at one of mine, I noticed that there is a groove in the seal that must fit OVER an inner "ridge" in the top of the lid. It kind of 'snaps' onto that ridge when it is on right. You may not be getting the groove on the ridge properly. If that does not correct the problem, then you may want to return it for a new one. I have used one of mine for almost 2 years and have had no problems.
621630
I've noticed that one of the three we bought seems to get them but we haven't had a problem with the other two. I have no idea how they got in to the one since the lid appears to fit securely. I ended up just treating the one that I saw a problem in; I wouldn't bother if you haven't noticed any when you open the lid.
825129
My only suggestion would be to make sure you are pushing the little tab on the lid in before it locks. I nearly broke it trying to force it. Other than that, I don't know.
544029
No that's not normal. Mine snaps shut with a loud snap and stays closed. Its pretty tight. I really have to push it down hard to snap shut. It gets tight again after I wash it in dishwasher. Air dry so it doesn't melt.
1430436
it does appear tight...just make sure you click the lid shut :) thats been my only concern if i forgot to
1778606
Do the latches secure tight or loose? The two latches on my cage secure nicely and do not open with any shaking or jumping. I would return it and request a replacement if they are not latching correctly.
466764
I have a problem with the lid sometimes too. I noticed when I leave the top flap open also when I screw the lid on it doesn't give me that problem as well.
1103379
I have the same problem. The rubber gasket on the lid expands causing it to jam up when you try to screw it on. unfortunately they don't just sell the replacement gaskets, you have to buy a new lid.I bought a replacement lid for mine and I rotate between the two and that helps. I'll use one lid for a couple weeks until it starts getting tight and then I'll switch to the other lid. This gives the rubber gasket on the lid not in use time to shrink back down to normal size.
148828
We have the same problem. I have tried and tried to tighten the gate multiple times. All 4 sides are as tight as they will turn and still the gate does not latch. If you absolutely cAnt get it to work, I would return it. My husband threw away the box and so we couldn't.
469930
I had mine for one day, the lid locked up so I ended up returning with $50 worth of food in it. I hope you have a better lock than I. Otherwise, toss it, don't waste your good money on buying a part that's half the cost of unit.
21221
It is very odd to open I had trouble when I received mine also. Instead of using the lip on the lid, grab the smooth sides beside the lip and pull to open.
2060202
I tried to replicate this issue with both of mine and could not. Sometimes if you do not have the prongs lined up correctly with the center piece the lid will not advance correctly but it will not keep spinning around. I think you may have a defective one. A return would be my suggestion.
1316841
My latch was fine. So, it not all of them that are flimsy. You should take it out of the box and check it out. I don't feel like it's worth the money. I bought it and kept it because my 3 year old grandson had looked forward to it for so long!
1811864
I don't have this problem. Check if the top inside plate and other removable items on the lid are tightly snapped in.