Why would the remote control not work
1719083
The reason could be from the batteries inside the remote not sending the infrared signal out to the unit. Make sure the batteries contact the remote metal pieces securely. Also make sure any plastic cover on the LED readout panel is removed. Point the remote directly at the temperature readout panel. If it still is not working, the remote itself might be defective. I have a TV remote where some of the buttons don't register when pointed directly at the TV, but other ones do work. I think the remote circuitry is bad in my case. If you just bought the unit, contact the manufacturer about getting a replacement. The reason could be from the batteries inside the remote not sending the infrared signal out to the unit. Make sure the batteries contact the remote metal pieces securely. Also make sure any plastic cover on the LED readout panel is removed. Point the remote directly at the temperature readout panel. If it still is not working, the remote itself might be defective. I have a TV remote where some of the buttons don't register when pointed directly at the TV, but other ones do work. I think the remote circuitry is bad in my case. If you just bought the unit, contact the manufacturer about... » Read More The reason could be from the batteries inside the remote not sending the infrared signal out to the unit. Make sure the batteries contact the remote metal pieces securely. Also make sure any plastic cover on the LED readout panel is removed. Point the remote directly at the temperature readout panel. If it still is not working, the remote itself might be defective. I have a TV remote where some of the buttons don't register when pointed directly at the TV, but other ones do work. I think the remote circuitry is bad in my case. If you just bought the unit, contact the manufacturer about getting a replacement. « Show Less
1719084
The remote control should work provided the batteries are good and inserted correctly according to polarity. However, sometimes I have problems with remote controls not working due to poor battery contact with the metal tab it is supposed to make contact with even though I know that the batteries are new and in good condition. This can happen at any time and a remote control that used to function fine, suddenly no longer works. When this condition occurs I usually rotate the batteries in the remote control by rolling them with finger pressure back and forth. If that doesn't do the trick, I remove and re-insert the batteries. Usually either one or the other methods resolve the battery contact problem. If you notice that the battery doesn't seem to have enough pressure on the contact when you insert them, you may have to stretch the spring slightly to increase the spring tension more to force better contact action. Hope this helps.
2090762
If you already tried new batteries , then I would contact the company and send the remote back for a new one. You shouldn't have to do anything with the remote to get it to work properly. Did it work before?
235858
Double check the batteries in the remote, to be sure they are in correctly. Mine is working great, and I love it.
294663
You need to make sure the remote is compatible with the system its self. Sometimes they are compatible sometimes not. Just make sure remember ita the system and the need control uou need to varify.
2009690
Obviously I don't know for certain what could be wrong but several troubleshooting ideas come to mind: first, is the fan off? Try taking batteries out, rubbing them on cloth or towel and replacing them, and then try to use. If that does not work, try replacing all batteries with new. Make certain fan is completely off before working with the remote so that any instructions the remote or fan received before it stopped working will be eliminated. Also unplug the fan for 2-3 minutes to delete prior, possibly conflicting instructions sent to the fan by the remote. Also, make certain the remote has a clear, unobstructed view of the fan--the remote won't work if it's too far away or at an angle to the fan. Hope these help but you may need to contact the manufacturer.
435268
Same problem here. Remote worked great for about a year and a half, now a bunch of my buttons don't work - or when they do they repeat. I finally had to throw it away and am now researching for a replacement.
1944853
If it is used it is probably defective. Check that the batteries are good and inserted in the remote properly. Sometimes new batteries are bad, especially the ones that come with a unit. Some of these units are new but several years old.
1842525
I had the same problem; the remote doesn't communicate with the frame, and there is evidently no longer customer support for the product. However, I was able to program the frame using the buttons on top. It took a little while, but the frame does everything I want it to do. I hope you can get the frame programmed to do what you want it to do.
2079121
Check the battery in the remote. I think it's a cr2032. Replace it and see if that helps.
853249
I would call customer support on the issue. Seems like you received a faulty remote :/
506199
P.S. Are you sure the problem you're trying to fix is the Receiver in the unit and not really a bad remote? Have you checked battery, reprogrammed, tried a different remote?
1854556
You will need to reprogram the remotes, you may have deleted them while going through the programming functions. Do read the Manual thoroughly before programming.
1153596
Dale, Mine worked fine out of the box. I would like to suggest that the battery in the remote might need changing. Other than that, the only thing that is possible is turn it off, unplug everything to let it reset and plug it back in. If this doesn't get it something is busted and the unit has a decent warranty.
1344831
Welllll, we have this problem too. I called the company and got a new remote and it still didn't work all the time. We put a titanium battery in and it's now working all the time but I really don't know if that's why.
303995
Make sure it is hooked up to 12v. I had a similar problem when using a 9v adapter. Try the remote and make sure the plastic tab has been pulled out.
1493113
Mine worked right away. If your remote isn't functioning correctly, it could be you have a different model tv or the remote is defective.
1341776
I had to change the settings in the receiver to make it work. Make sure the remote control setting is set to IR remote. If it set to RF it might not work.