How do you get the info we an on the stamp? I was ready to check out and it never asked me so I canceled the order. Will wait to hear from you.
1713834
Hi CarolynOnce you place your order, we will send you a message asking for your customization. Also, there will be a message from Amazon giving our info so you can send it if it is before we contact you. Either way, once we have it, we can connect to get the customization. I will be out tomorrow for the holiday so if you want to reorder, I will see it on Tuesday.Have a safe and wonderful holiday.Thanks so much.Lisa
1889140
This is what their profile states, "If your order requires additional custom information before we can process it, we will contact you via email. In most cases we will contact you the same or next business day. We will let you know what info we need so we can make your stamp, and explain all of your options."
125820
I am glad someone asked actually... I asked them directly and they said "yes" HOWEVER, the shipment never made it to my door. I emailed them a month or so later asking them where my package was and they said it was held up in customs and that they would refund my money. I immediately responded that I wanted to still get the figure as I really wanted it even if I have to wait while they sent me another one but they refunded my money anyway with no response other than 'money refunded, sorry'. Shortly after they also jacked up the price so even if I wanted to reorder I would have had to pay more. I am glad someone asked actually... I asked them directly and they said "yes" HOWEVER, the shipment never made it to my door. I emailed them a month or so later asking them where my package was and they said it was held up in customs and that they would refund my money. I immediately responded that I wanted to still get the figure as I really wanted it even if I have to wait while they sent me another one but they refunded my money anyway with no response other than 'money refunded, sorry'. Shortly after they also jacked up the price so even if I wanted to reorder I would have had... » Read More I am glad someone asked actually... I asked them directly and they said "yes" HOWEVER, the shipment never made it to my door. I emailed them a month or so later asking them where my package was and they said it was held up in customs and that they would refund my money. I immediately responded that I wanted to still get the figure as I really wanted it even if I have to wait while they sent me another one but they refunded my money anyway with no response other than 'money refunded, sorry'. Shortly after they also jacked up the price so even if I wanted to reorder I would have had to pay more. « Show Less
1774528
I havent received it yet..probably a couple more weeks. Feel free to send me another email in a couple weeks and i will respond.
391305
Hi JP - please check your email Inbox or Junk, if you haven't received it, you can contact us with your order # and we will send it for you.
1237965
I'm unable to verify...I canceled my order before it shipped out from the seller. I will say they were pleasant to deal with.
1287345
Hello, Please contact us through your purchase so we may have further information on your order. Unfortunately at this time i am unable to view any information regarding the estimated delivery. Many Thanks, Holly
711757
At least you got an estimated ship date; when I called yesterday, they said that there was no information available. July 28th is definitely way too late. They need to add that to the site so people can adjust accordingly, and they should send an email to all of us who already ordered and have been waiting.
691058
Hello good evening I have not my product recibiudo not even sure if the Post received it since I have no tracking number. Thank inform me what has happened. Have I lost my money?
933178
I didn't wait for the seller to email me... I emailed them immediately with the information I need to be made on the stamp.
1486436
I normally send an email after the order is placed and you respond back. But this worked fine. Kevin go ahead and put your order through I will update the info for you. Thank You. Brandon
1401150
Here no problem. Please email us your order ID number once the order is placed. Thank you
1468423
I am glad you received it, because my order was cancelled stating that the shipment was returned damaged. The tracking info showed "Carrier notified to pick up package" since Nov 23. I think they never shipped it. Although I received a refund I would not recommend DBROTH.
319259
There should be an email in the invoice/confirmation of purchase email. If not, contact Amazon & they'll put you in contact w/the seller to email them your engraving info. Mine arrived in great condition & everyone loved them. Good luck.
1889249
yeah i ordered 1 on acedent i was trying to when it would arive to my house and the order was submitted. then i went on to cancel the order and it was cancelled but it is not showing in my cancelled folder. my money has not been refunded so i wanted o know what is the procedure or can u go a head and send it email me back or something at isiahaprice@yahoo.com to let me know thank you
1019093
I ordered this a long time ago, but I'm pretty sure I placed the order and included what I wanted engraved in the notes section. If there isn't a notes section - I went back into my order after it was placed and sent them a message separately and asked to confirm receipt. Try that route...
1056946
Hi Steve,I am sorry, I should of been more specific. Is there a way to contact you via email so that I don't need to post my order number/personal email to this page? Thanks so much!Amber D