Does it come with warranty? If it doesn't work where can I get it fixed?
1696010
Yes, but if it's broken, I am afraid you have to send it back to japan to get fixed. I have used it for almost half year, it worked fine, no any problem so far.
1696011
Yes, mine came with one-year warranty(in Japanese). If the massager is imported from Japan, it may need to be sent back to Hitachi in Japan for a repair. Try to contact the seller for details.
154305
Ours didn't work, out of the box....company sent replacements right away. Not sure about warranty.
1883159
I haven't had that problem. Mine works great. I would suggest checking out the warranty. Good luck.
1445773
I don't know if it has a warranty, but mine has been working perfectly for 6 months now.
1561114
No there is no warranty, but I don't have any problem so far everything works good. If you want warranty the only place I know is dealer. But it cost around $700 dollar. I spent $240
1191363
That item should have a warranty! The one I purchased is still working properly. Contact the seller or Amazon and they should respond and take care of your issue!
616558
To be honest It never a cured to me. It works fine but no idea about the warranty. My guess is what ever warranty listed on the vendors page is about it.
500661
Sorry i do not remember if i came with a warranty or not. all I know is my wife uses it for her work and she says it works very well.
1967291
Should be under warranty.I would suggest going to Amazon for a replacement, assuming it was purchased from Amazon.
318903
I wouldn' t know, had mine for over 4 months and it works great. But it should have a warranty, did you check the papers it came with?
510624
Yes, there is a warranty. Just go on their site, describe the problem and they'll set up a return authorization for you. They're very responsive.
1334286
I had the same issue and they fixed it for a year then it broke again, and again ... Just return it and buy a different brand.
1796314
I do not know, but mine did the same thing. I was not satisifed with it. I got mine around Christmas time so I did not know anything about a warranty.
807194
I could not find any place where it mentions a warranty? I would believe it doesn't have one.
1755947
It doesn't have warranty anywhere. I had a problem with it and even I was going to take it to US the store told me they don't support it.
417580
They didn't give me warranty. The seller said that it would be exchanged for another one only if it was in its original unopened package which is ridiculous because how else would I know if the item is defected unless I try to use it. They wanted to charge me an additional 20% for exchanging it....Hope this Helps
269340
I believe it has a year warranty. I've havent had any troubles with mine. What are you having troubles with?