my number 1 just popped off and it wioll not go back on so how do you get it fixed?
494789
Not much I can say. On a similar keyboard - I think identical, except for the brand name - I had a couple of keys pop off. One got lost before I noticed it off, and the other I could pop back on. As you've probably noticed, the cover can make this happen if you're not careful closing it.
494790
I have buttons that keep popping off the top row. I advise you to save up and buy a better quality keyboard. That's what I am doing.
2244964
Actually yours is a faulty one. I suggest to contact the seller and have it replaced.
757819
Re prime your lines. I had This happen as well. Also make sure your ring look good. It is cheap to replace.
1795287
Sorry I just play around with mine until it comes off. I have the same problem
1416301
It shouldn't be sticking... I would call the manufacturer. They should be able to tell you how to fix it or send you a replacement part!
529736
just call them, they are a good company, they will send you a new one, I got mine at no charge. EE
675228
You got a broken one. Just ask for another one and they will send it to you.
1634789
There is a tiny hole on the right side of the Striiv. I used a paper clip to push into it and that reset it. Hope this helps :)
1201834
I have this problem with mine too. One button pops back up with a click. The button on the other side doesn't click back up so every time it bumps something while I'm spinning, it turns off. The other one stays on until it times out, and I could whack it into every surface around. I attempted to shave off a bit of the plastic around the button in case it was catching, but that hasn't helped.
1728851
Try to push it back in and if still no good, you could send it back and I hope and sure, the company should send you a replacement. Give them a call and see what they will say. Good luck and happy new year to you.
1565431
contact the suppler. It should be avaaible on line. Mine was all torn up also. Lucky for me I figured it out.
260961
You should take it back...or call the company and explain what happened...maybe they will send you a replacement or refund
2235982
I would advise calling the company and seeing if they can walk you through what may have happened? Or go to the store and trade it in for a new one. They can transfer the number and everything pretty much right there. I had no problems when my daughter's acted up. Honestly have no clue why there would be letters/numbers under the lock screen? Try rebooting first, leave it off for like 30 minutes and see what happens. Otherwise, follow with my other 2 choices. Sorry, thats the best I have on that. :)
1067929
Send it back to BernzoMatic for repair/replacement. Their customer service is considered quite good.
993873
If you can get it on, do a factory reset. If not search online for a hard reset sequence.
1906145
I also fractured mine as well, I do not have an answer on what to do. Mine did not work well enough to invest a lot of money to repair it. If you find out let me know.
401948
Call keriug and have then send you a new one for free. I hope you registered it. If not take it back to store. Sounds defected