How's Garmin's out-of-warranty policy? How does Garmin handle out-of-warranty breakage?
1727587
I'm not sure about after 1 year, but I have a 3 year old GPS that failed and Garmin won't even fix it. The unit is not supported and I am SOL. I paid $375 for this unit 3 years ago and I'm disappointed by the lack of Garmin support.
1392416
Thanks Chris. Have you ordered from PC Nation? I checked out the site, and the Garmin 350 is selling for $9.00 less than Amazon, and their extended warranty is also cheaper. They also offer free 3 day FedEx shipping. I checked out the BizRate comments, and most customers seem satisfied. I haven't checked out their return policy yet.I sent Amazon an e-mail around 5:00ish PM PST, but I still haven't received a reply. If I don't hear back by tomorrow morning, I'll be ordering my Garmin from PC Nation.Thanks again for the info!
485286
Mr Keh, I bricked my unit as well years ago with your update, and I assure you I followed the procedure to the letter and did not have any power glitch during the update. The update system and product is clearly faulty. But, two years ago, when I had the issue, I simply purchased a Garmin unit, and I have warned dozens of people away from Magellan products ever since.
327201
A little rain did mine in. I would never buy a garmin product of any kind. They do not stand behind their products
2233032
Have you telephoned Garmin's Technical Support about this? They are very responsive and helpful.
1047607
I have had mine for a little over a month. IT IS THE BEST!!I have had three Garmins and this one tops them all. You won't go wrong with it!
2031518
I don't know. Garmin has excellent customer service. I'll bet they can answer you. Or try GPSCity.com. You can call them, too.
1655799
I'm having the same problem with my Garmin 260W. I got mine from a seller on eBay and believe she knew she had a faulty device and just sold it that way. Any suggestions other than purchasing a new one, let me know. Thanks!
698764
Hi, I'm having the same problem but after using it for few months. Not sure what to do now. Do you know if I should contact Garmin or Amazon?
2064758
That happened to mine, no amount of resetting worked, I returned mine to the seller, magellan offered a replacement as well, but I wanted to go back to Garmin.
1794775
Im surprised the battery only lasted 2 years! That's rediculous! I would contact Garmin and see if they will fix the watch for you.
910580
Zachary,Mine is broken too. I called Garmin and they want me to send the unit in for repair. They want $125. I could just about buy another one for that price. Have you figured out to fix yours? I am still trying to figure out a way to McGiver mine.David Wallace
855126
My 260w, which is a discontinued model and means you're buying an old unit, did have the wonderful voice directions for about 6 months. When voice directions stopped working, I sent the unit back under warranty. Rather than give me a new unit, they "fixed" the voice malfunction. Six months later and now out of warranty, the voice feature stopped working again. I contacted Garmin. They told me tough luck. That's awful customer service. Since this was the 2nd time the voice feature failed, they should have offered me a replacement unit.
171947
No, you can purchase a warranty straight from them for almost any electronic item. I have several from my cell phone to my TV. I had to use one about a year ago and they were unbelievable to deal with. No hassle at all. Covered a GPS that was two years old 100%. Save yourself some money and buy them direct. Go to their site and you can get a quote.
2031254
Be aware that Costco is not an authorized Garmin dealer, if it needs warranty work, you have to go through Costco. They point this out in the product description on their web site. Amazon is an authorized Garmin dealer.
263722
No I am not having those type of issues, but I have had some need of support, and in contacting Garmin support they have resolved my problems, including reinstalling updated firmware and software. So I advise you to go directly to them for help on these issues.
638440
Garmin discontinued the service for this unit, from what I understood from their " Disgusting customer Service" "It was too expensive" by their provider . They offered no compensation and I was told by their customer service rep. that quite frankly " my devices don't last more than a year anyway". My suggestion is file a complaint with The Attorney Generals office of Consumer Affairs and definitely don't buy another Garmin product ! I got sucked into their Nuvi products also ! Real pieces of Crap ! Tim Shaw