My new meter just arrived and the tip is broken off. I'm wondering if I should open it and push the tip back on, or if it is actually broken?
1728851
Try to push it back in and if still no good, you could send it back and I hope and sure, the company should send you a replacement. Give them a call and see what they will say. Good luck and happy new year to you.
1728852
I suspect it is broken, as I don't see how it can work if the tip is not sealed to the shaft.
639985
These are cheap little Meters. Very finicky. Yours sounds like it is faulty. My suggestion would be to return it for a new one.
334400
Hi Deana, yes there is always the possibility that it might be broken, but just in case it's not, try new batteries first. If it still doesn't work, then send it back and get a new one.
1835208
I thought mine was broke also. I tapped it in my hand and squeezed it while it was open. I'm thinking its something in the on/off switch. Once its on, it stays on though.
259585
The tip is removable. Maybe uses standard tips. Try calling the manufacturer.
2046853
When you composed the portion of you sentence "and two that cracked the plastic" it is telling that probe(s) itself somehow became animated and broke itself. It is a poorly constructed sentence so I can only assume you received two broken or non functioning probes. If I am correct I would suggest you go to the bottom of the Amazon.com page and click on "Returns & Replacements". Don't waste you time trying to fix them.........
291152
Hi Lulu! As you can see in the main/first image on the listing, the metal barrel screws off the pen and the tip is then able to be removed, which would also be where you place a new one on and then screw the barrel back in place. If there's anything else, just let me know. I can be contacted directly via this link:
134658
I got mine fairly recently and it arrived broken the first time. The replacement arrived better packed and in tact. Good luck.
1476273
I had one tip come off, but I fixed it by putting a little super glue around the edges and I put it back on. I haven't had any problems after that.
2229410
I'm thinking you pulled it out way past the red mark on the cord and broke it. I did that to my vacuum cord, I had to put a pinch clothes pin on that. Sorry.
159093
I've had no problem just pulling the rubber tip off -- I've had to do it twice since the first inch wasn't enough. If it just won't come off, then I suggest you send it back for exchange, or money back.
1276961
I fixed mine after it came out of the socket, but once it broke again I just threw it away. You can get one cheap enough to not worry about it.
743204
Is your tip fully connected? Is there any solder on the tip? Have you turned up the temp and soldered a joint? Is your heat gun accurate? Does the light blink or stay lite?
194997
I experience the same thing. The vendor recently contacted me after my rating on this site. They informed me that it would be replaced with a new one. Could be there might be some defective piece. Not sure, waiting for the replacement. Will repost new experience
1187345
Directly from the manufacturer if you are looking to pay for it. I received mine broken. I contacted the seller and received the replacement directly from the manufacturer (at seller's request). Good luck,
1684640
You can get another one on the internet, go back to the same site you bought (Image Digital) from they should have it their. Just the (PROBE!)
291150
Hi Lulu!As you can see in the main/first image on the listing, the metal barrel screws off the pen and the tip is then able to be removed, which would also be where you place a new one on and then screw the barrel back in place. If there's anything else, just let me know. I can be contacted directly via this link:http://www.amazon.com/gp/help/contact-seller/contact-seller.html/ref=aag_m_fi?ie=UTF8&asin;=&isCBA;=&isPopup;=&marketplaceID;=ATVPDKIKX0DER&orderID;=&sellerID;=AP0GL3AYI3XW1Kindly,Jessie / The Friendly Swede Hi Lulu!As you can see in the main/first image on the listing, the metal barrel screws off the pen and the tip is then able to be removed, which would also be where you place a new one on and then screw the barrel back in place. If there's anything else, just let me know. I can be contacted directly via this link:http://www.amazon.com/gp/help/contact-seller/contact-seller.html/ref... » Read More Hi Lulu!As you can see in the main/first image on the listing, the metal barrel screws off the pen and the tip is then able to be removed, which would also be where you place a new one on and then screw the barrel back in place. If there's anything else, just let me know. I can be contacted directly via this link:http://www.amazon.com/gp/help/contact-seller/contact-seller.html/ref=aag_m_fi?ie=UTF8&asin;=&isCBA;=&isPopup;=&marketplaceID;=ATVPDKIKX0DER&orderID;=&sellerID;=AP0GL3AYI3XW1Kindly,Jessie / The Friendly Swede « Show Less