Does this drive really have a 5 year warranty?
1694600
I have not needed to test the warranty. But assume it has. Only thing it is coming from USA might have to go back there if needed.
1694601
Good question. The drive arrived with zero printed materials so I have no idea. Thanks for raising the question -- maybe someone from Amazon can answer! When you buy bare drives from Amazon, you get good packing material and a good box. Nothing else. There might be info on the Seagate site...
1694602
I am not sure, maybe check there website. But I have been using this drive for three years in a gaming PC and it works flawlessly.
2182823
There is, and has been for many years, a 5 year warranty on Enterprise class drives. I'm unclear what you mean when you say "official". If you mean does the warranty originate from the manufacturer, yes.
1826119
Don't recall. But drive failed within a year or so after purchase (18 months max) , so I wouldn't recommend you buy it.
438117
I installed this drive in my son's Dell laptop. I believe it was a Toshiba with a 3 year warrantee.
1825654
You have to specifically check it. Third party resellers often sell OEM non-warranty drives but don't disclose this. Check here when you receive it to avoid a nasty surprise, and return it if it's not in warranty. http://wdsupport.wdc.com/warranty/warrantycheck.asp?custtype=end
201906
The one I bought was brand new and had the 5 year warranty. I have since upgraded to an SSD drive and this is my primary back up that I put in a hard drive enclosure.
1853815
What i got was a brand new drive but i think only with 1 year warranty. It Works perfectly..
1196317
Yes, It's covered by the 3 year warranty. The reference link at WD is: http://www.wdc.com/en/products/products.aspx?id=810 I have both Red and Black drives. The Black drives have a 5 year warranty.
882158
J. Welch is right. I own 6 WD Blacks and they are 5 year warranty. Don't forget to register the drive on WD's website. You will register for an account login and password. But you can check the status of all your drive warranties there, from now on.
519995
The drives I got have a Dec, 2009 build date, so if there were actually a 5 year warranty, the warranty would expire Dec, 2014. However, the drives were surplus Dell Enterprise branded products, and my previous experience with WDC is that products that are sold under another brand name are only under warranty to the original purchaser (in this case, Dell). Since I did not purchase the drives from Dell, that would mean that they are sold as is (no warranty).
1102436
Sounds like a warrant problem. If I read the Western Digital warranty policy correctly, it states that the Western Digital Blue hard drives come with a 2 year warranty. Check with Amazon regarding their return/ exchange policy.
1538603
Unfortunately, I think the warranty needs to be purchased ahead of time. So far my hard drive is doing alright (knock on wood). If you did order from Amazon.com perhaps they have a warranty??? Sorry, hope things work out!!!
422776
No. This drive is only for desktop computers. Taking the drive out of the enclosure will not only void the warranty but render the drive useless.
1196314
Yes, It's covered by the 3 year warranty. The reference link at WD is: http://www.wdc.com/en/products/products.aspx?id=810I have both Red and Black drives. The Black drives have a 5 year warranty.
1425688
Not an answer, but a followup... I bought one of these last week on 26 September 2014 - the description clearly states 5 year warranty. The invoice from goHardDrive.com stated 1 year. When I put my serial number into the warranty checker at hgst.com it said: "NOT VALID FOR WARRANTY Verify warranty status &gt; Ineligible for RMA creation Please return drive to the point of purchase or system manufacturer." So it's apparently an OEM drive, not a retail drive. So far goHardDrive.com haven't replied to my eMail to them. And an hour later they just have responded, with a revised invoice that states on it "5 years Warranty" with my drive's serial number noted. So I guess it's not an HGST warranty, but I'm happy now.
1641223
I'm not sure how that is true. Warranties run from when the drive is bought - if it is new. A used one would be a different thing.
847396
WD's website is the correct one @ 5 yrs. I purchased two caviar black 1TB drives a little over a week ago, and the warranty check on WD's website shows both are valid until 12/24/2014