Anyone know if DeWALT actually warrantees it's batteries? The info on Amazon says it's 3 yrs, but I doubt seriously that that's accurate.
1722646
If you get them somewhere like Loews, I think the warranty would be easy and De Walt Does say 3 year warranty on the pkg... not sure how a claim would go through Amazon.
905995
To get the warranty, register the batteries. The original batteries for my drill were replaced because one wouldn't charge (went through Home Depot where i bought the drills). I bought two replacements because i lost one of the original replacements.
257028
I don't see a manufacture date on my battery and doesn't work the way I would expect. The battery does hold a charge for quite awhile, but the saw turns off a lot. Not sure if it is the battery or saw.
1485531
I'm still using the batteries that came with my chainsaw, my tree-trimmer and my weedeater. I made sure to buy items that all ran on the same batteries. I think my oldest battery is 3-4 yrs old. I did lose one because I dropped it on concrete. I am just now reaching the point where I need to replace my batteries. I use them year-round. I keep the charging all the time so on evenings or weekends I always have batteries to go. My batteries still work but it seems they don't hold a charge as long. So I would say 3 to 4 years.
249627
It is just like you would receive it from Dewalt, it just comes with no battery. yellow box, warranty, instructions, tools, everything except the battery you did not pay for
1877285
Both Makita and DeWalt offer very high quality tools at affordable prices and both Makita and DeWalt offer a 3 year warranty on new tools. For the same included components, DeWalt does not have an exact match to this Makita kit. For closest match for contents, you could look at the DeWalt 20 Volt Max DCK590L2 Kit which is a five tool kit but includes all of the tools in this kit and a reciprocating saw (at a slightly higher price).
1390815
The credit card was charged but the batteries were never delivered. Had to reverse billing through the credit card company/bank. I have no issue with the Dewalt batteries themselves.
2252665
If you want to be sure call Dewalt. They have a very good customer care department.
709661
I have a powerful drill motor, jigsaw, and the vacuum. I have never had a problem with the batteries, whether running them down all the way or charging them when they began to get weak. They are 3ah batteries. I rarely use my tools long enough to run a fully charged battery completely down. I have, at times, run down a fully charged battery, however, without the negative result you are reporting. I can count on all five of my batteries. I keep the ones not connected to my tools fully charged and ready to use.
802125
As with almost all of DeWalt's tools nowadays, the impact comes with a 3 stage warranty, which depends on whether you have a sales receipt from an authorized seller. Say you buy it on Amazon, who is an authorized seller; you should print out a copy of the purchase and keep a copy with the tool. Purchase from an authorized seller gives you a 90 day money back guarantee. That is no questions asked. The next stage is 1 year of free service, which includes parts and labor. The third stage is a 3 year limited warranty; DeWalt will repair without charge any defects due to faulty materials or workmanship. None of the warranty covers part failure due to normal wear or tool abuse on your part. And now the batteries in (at least) the 12v Max kits carry a 2 year warranty; most of the other DeWalt batteries carry the same 2 year warranty except for the DB200 (20volt Max) which is a 3 year warranty. You must have the receipt for the 90 day money back return. If you buy items on eBay or from other "non-authorized" sellers, DeWalt will service those items by using the date code on the tool, which in the case of drills/drivers/impacts, is usually stamped into the grip of the tool, where the battery is seated. Hope this helps.
1477997
Hi Suzanne,I never took possession of the item. However, the company was very helpful during my research phase. I lost track of how many times I phoned them. Every person I spoke to at Generac was quite knowledgeable and eager to please.By the way, my sister purchased a refurbished Dewalt from Home Depot for a fraction of the cost. It's more powerful then this Generac model. All of the refurbs at Home Depot or Lowes are completely reconditioned as new and come with a warranty. You may want to consider this option.Michael
456417
I did purchase the Dewalt, but returned it because it did not come with a battery, charger or case. I was very disappointed. I made an assumption that ended up being incorrect. Taught me to read things more carefully when purchasing online. It would have cost me another $100 to get those items. It also says in the detailed description below that it is imported from China. Hope this helps.
1875098
Dewalt has a 30 day money back guarantee, beyond that I'd consider yourself lucky it lasted that long. Toss it or try to fix it using their service net. I've found that the 18v stuff works better and lasts longer. I typically get 1.5 years out of a drill or sawzall. But I do use them hard almost every day.
342420
I had a DeWalt DW954-2 Drill kit with DW-9107 Charger and two DW9092 (14.4v 1.5Ah) Battery Packs. In 2008 I I replaced both original DeWalt battery-packs with aftermarket battery-packs (from Batteryprice.com?). The box was labeled "DBP-144 For DE-9091 14.4v 1.5Ah" --and they have served me well. Note: My manual references "Standard" and "High-Capacity" and somewhere I saw a reference "DW-9092 Discontinued" ??? So, your question is whether the aftermarket battery-pack is the same as your battery-pack, thus presumably fitting your drill and charger. Ask your aftermarket Provider to verify (guarantee) that their battery-pack is the same as your DeWalt original (ID-#). {Mine was, no problem}. I had a DeWalt DW954-2 Drill kit with DW-9107 Charger and two DW9092 (14.4v 1.5Ah) Battery Packs. In 2008 I I replaced both original DeWalt battery-packs with aftermarket battery-packs (from Batteryprice.com?). The box was labeled "DBP-144 For DE-9091 14.4v 1.5Ah" --and they have served me well. Note: My manual references "Standard" and "High-Capacity" and somewhere I saw a reference "DW-9092 Discontinued" ??? So, your question is whether the aftermarket battery-pack is the same as your battery-pack, thus presumably fitting your drill and charger. Ask... » Read More I had a DeWalt DW954-2 Drill kit with DW-9107 Charger and two DW9092 (14.4v 1.5Ah) Battery Packs. In 2008 I I replaced both original DeWalt battery-packs with aftermarket battery-packs (from Batteryprice.com?). The box was labeled "DBP-144 For DE-9091 14.4v 1.5Ah" --and they have served me well. Note: My manual references "Standard" and "High-Capacity" and somewhere I saw a reference "DW-9092 Discontinued" ??? So, your question is whether the aftermarket battery-pack is the same as your battery-pack, thus presumably fitting your drill and charger. Ask your aftermarket Provider to verify (guarantee) that their battery-pack is the same as your DeWalt original (ID-#). {Mine was, no problem}. « Show Less
574853
I have good luck with these batteries.They last as long as Dewalt batteries,bit the case is more fragile.
722096
I only own xrp batteries and service time depends on how hard I work the saw. For big jobs I use a corded saw. Over time I have noticed that the receiving contacts in the handle of the saw wear out and power cuts out. Maybe the vibrations loosen the contacts but one saw failed twice even after factory repairs.
1691774
I found this on DeWalt's website..."Every DEWALT Saw is backed by a 90-Day Money Back Guarantee, 1 Year Free Service Contract and 3-Year Limited Warranty." I believe this applies to Amazon purchases. After you purchase this excellent product, register it with DeWalt online.