What are the specifics of the 18month warranty? If the battery fails (stops holding charge) within that time, do you replace the battery at no charge?
1708258
Why are you asking ME to anwer this? Callie is asking the store policy, not MINE...I'm a customer! Get real...take me off your comment list.
1708259
Not sure honestly...I would think contact the seller. My battery came in a box sealed up and nothing else. I dont surf as much as I use to but do forget to shut down and it stays charged for the day...sorry I couldnt be more help
1708260
You can contact the company directly, it says -We are committed to 100% customer satisfaction and if you are unhappy for any reason please contact us for a quick response. Call us at 1-888-657-3888 (US) Mon - Fri 8AM - 4PM PST . It also says returns are processed through Amazon if you are not satisfied.We look forward to serving you and want to ensure you are 100% satisfied with your purchases and experience with us.
1708261
I dont remember. So far I am very happy with this battery. I bought it about 2 months ago and have had no issues with it. It fits perfectly, it arrived on time and is otherwise working very well. It was cheap enough that by the time you were to pay for shipping to return it and get it returned to you, you would likely be just as well buying a new one. The most important thing is to make sure you recycle it properly!
1708262
I don't know. Good question since we just bought ours maybe 2 months ago and it doesn't work anymore unless it's plugged in. So, I wouldn't buy it if I were you. Hope this helps.
1900132
If you gave it time to fully charge, there shouldn't be a problem. I've had no problems with mine holding a charge. Contact Amazon. If it's faulty, they'll replace it quickly.
435867
There is a factory warranty, but not sure how extensive it is. In my experience, the battery died just after the warranty and could not be easily replaced - easier to just buy a new one which I didn't bother doing.
2030413
Wow i thought i was the only one... i bought it just over a year and a half and mine has stopped holding its charge aswell. I believe a new battery would solve the problem though. If you find one please let me know aswell.
623047
Havent had problems with the battery, I leave mine in the car plugged up and charged....not sure about a battery replacement, but I will tell you that if you let it completely die and then plug it in to charge it will work fine, I am only saying this cause thats what I did to mine, and it works great
1323373
Didnt read up on the warranty since the battery has been doing well. I've had it for over a year and a half now and withstood many high drain abuse due to the few moments my bike stalling on a few rides. I've charged the battery a few times since it holds quite a charge and has the high cranking amps needed for my old carb bike. From what I see, I probably got maybe 2 more years on this battery before its done. Sorry if I couldnt be much help on the warranty.
240183
There are some guides online to tell you how to replace the battery. It involved de-soldering and soldering, so really only do-able for advanced DIYers. I tried and failed (but learned a lot about soldering on the way, so the $15 I invested was not completely wasted). Of course doing so will also void any warranty, so it's really only something that you will want to attempt if you have nothing to lose.
171203
I bought and installed this battery. It is to the original battery and so far works like it's supposed to. Don't know about a warranty. I didn't read any of the package info. Who has time?
864796
I don't believe there's any warranty other than the Amazon warranty but I've had this battery for over a year with no problems other than the form factor is larger then the factory battery. It sticks out the back of the case just a bit.
222709
I had the same problem, the battery does not hold the charge, I returned after trying to charge it for 48 hours
171504
You would have to contact the seller for Warranty info. However...These batteries aren't guaranteed for 'long'. Our history has been they last about 3 years. I feel we get our monies worth.
1500460
Funny I receive this message now, Yes its the correct battery, but I'm in the market for a new one the one you sold me has gone bad already after 5 months!THANKS MAN!
1024348
No, there wasn't a warranty that I remember. The battery I bouught is still working well for me. There is some reduction in life from when it was new, but I am satisfied. I can watch a full screen movie on a charge, but after thY its dead. Doing lighter activities I get about 3 hours out of a charge still. I think I bought mine about 2 years ago...
1860388
Has anyone had problems with the battery, not holding a charge, or it acquiring a memory-effect where the length of battery time decreases as it gets older?
1271014
I'm not sure about a warranty on this battery, and I no longer have this phone. I will say that, after I installed the new battery, my battery life didn't seem to get much better. Perhaps it's just a lousy battery. :-( Another piece of Chinese crap.
1552099
there is 24 mo. warranty. don't think amazon is authorized dealer, heard you have to go thru the company that makes the battery. I haven't had any problems with battery either.
1683653
Check with Optima. They tell you to take the battery back to where you bought it. Amazon will not take this back if it fails after a year. So that makes the 3 year warranty pretty much useless. But don't take my word for it. Check with Optima. You've been warned.