Question: When this product arrived from the seller, did it have a plastic seal or was it wrapped in anything? Mine wasn't, i'm suspicious...
1720343
I've bought this product many times directly from paulaschoice.com and it is not wrapped or sealed. No need to worry.
1720344
I bought it and it wasn't sealed either, in fact the plastic it came wrapped in was a little wet. I was very suspicious and came back to this detail page specifically to check on this. Glad to see this is the first FAQ item! But yeah seems like there's no need to worry.
1720345
I have ordered the saylic acid and toner solutions several times, they were never wrapped or sealed but packaged nicely. I never thought about it! When you buy in the salon, many items are not sealed. I love this brand, my skin has never been clearer. Hope this helped.
1720346
Mine wasn't sealed either and when I shake it, seems like the bottle is only half full. I'm concerned that I got a bottle that has been used and returned. :-(
1719792
When we received ours, it also was not wrapped in any protective plastic. I think that's how they are all shipped. My husband began using it right out of the box after it arrived.
564244
I can't recall. Perhaps the sealing was on the package itself? Sorry, I'm not much help.
540713
Mine came wrapped in plastic in the Amazon shipping box. No other packaging around.
172216
Yes, it was wrapped. It looked new, like I got it from the store. It came with VS coupons too.
508137
It depends on the seller. The first order I placed, the container was not sealed and leaked inside the shipping box. The second container I received came in a sealed plastic bag.
1496965
Mine did have the seal. I think if I were you, I'd request another bottle. To be honest, I can't remember if there was an inner seal or shrink wrap around the bottle top. I do know whichever type it was, the seal was intact.
2021781
Mine was inside a clear plastic (resealable) bag but the box was sealed with a sticker.
1256666
I always examine the package when it arrives to make sure that it is still sealed. The entire box should we wrapped in sealed plastic and the jar should have a foil seal over the product that is firmly attached to the jar. If it is not, then you need to return it. I have only had one instance of this in 10 years of ordering. I returned it and received a prompt refund and I never ordered through that vendor again. All other vendors have provided the exact product as the high end department stores.
2263261
Im not sure? it's not sealed so im not sure. Though the item inside is packed in clear plastic then taped.
1143429
No, its suppose to be sealed by the manufacturer by using seal glue for the box....you might have received an open product
1960212
It came safety sealed in a box. (No plastic wrap; the box was glued shut instead). Hope this helps!
2196543
Mine was sealed. If you continue to have to the same issue, chewy.com sells it and pet supplies and has very fast shipping. Everything i buy from chewy is sealed properly and their customer service is nice. I bought the zymox on Amazon, this time around, and it came in fine but the shipping took forever.
510344
Yes it was sealed with plastic don't know exp date because I gave it to my son
1960213
It has been awhile but I believe it was sealed in some way...I can't remember the exact way so you could tell if someone used it or it was tampered with. Hpe this helps!
1888209
I just looked at ours and it appears to be completely sealed. Hope this helps!
2121803
Hi Christopher! You'll have ask the seller...I'm just a customer. When I received the item the packaging was ok.