What is the warrenty policy for this item. Mine ceased to function after six months
1711946
Mine also ceased function but I couldn't return it because it was a 30 day return period from the seller. I didn't look into contacting Jawbone to see if they would back the product.
1711947
every thing I've heard about Amazon has been good return policy. I am now on my second jawbone. It is working well. My first one was lost after about 15 months of service and at that time was working OK. I drive truck and think it might have blown out the window of my ear. I had broken the ear loop a month or two before and it would just hang in my ear with the the gel ear bud I adapted to the speaker button. I got to my destination after driving a couple hundred miles and noticed it was not in my ear any more. Had to get a new one. can't live with out it.
1711948
Jawbone replaced mine, no questions asked. Just need a copy of your Amazon receipt and the serial number.
1711949
I owned mine for under one month and was able to return it with no issues. I believe that Amazon backs their products 100%. But you might want to check with them.
947683
Mine stopped working after 6 months and there was no service or parts available that I could find. If you do find someone who offers service and parts, please post the information.
2090826
I got a hold of Amazon mine started doing the same thing after about 6 months, I was told who to contact the company and they said it only had a 90 day warranty, I could ship it to them to look at but was going to cost 75 dollars, now why would I do that, So I wont buy from them anymore not a good recomendation from me sorry
1657627
That's what mine did too, only lasted about 6 months, I think. Doubt there's anything you can do except buy another one - but I wouldn't buy the same one again if I were you!
1570390
I'm not sure about the warranty but I've used mine regularly for 18 months with no problems.
1071927
If it's a year or less old, I"d call them and see if you can get a refund or low cost replacement. I would call them regardless. I had the same happen to my old one (which was 5 years old). I tossed that and purchased a new one (this is the new one and actually works great).
594896
Don't know, but mine only lasted six months of very light usage. It was nice while it lasted.
1850144
Mine lasted less than a year. I called up the company and they replaced the unit without charge.
723072
Thanks for your help! I've been reading some message boards, and it looks like that even though I didn't buy it until Sept, the item was manufactured in Aug 2006, so it's past it's warranty, and there's nothing I can do. =(
108747
Send it back to Amazon they should replace it for you. I believe it's a year warranty.
1397562
Mine works fine...have been using it for over 6 months now without any issue. Very satisfied
1449195
Not sure what the warranty says yet. I've had mine about 3 months. It quit working today.
1067323
Mine broke after 6 months, and they replaced it free of charge. Just make sure you registered it for the warranty.
1591167
Mine have been in for 6 months and still working. Use some Duracells to prolong the operation of this unit. I hav e ought a few of these types and like this one the best. GOODLUCK
1128111
Let me guess, you've had it for 10-14 months and it just stopped working properly? That is the longevity of this device! If you read some of the other reviews (mine included), this device will NOT last and once you're outside of the LIMITED warranty...it's pretty much an overly-dysfunctional paperweight!
2191677
My device is working fine, i didn't experiment any issue, i have the unit for almost 6 months.
914856
call the company, this happened to mine and they replaced it. It has a one year warranty.