I brought this tool on May 9 it had been just 3 months and one of the drills has already stop working. Am I suppose to ship it back?
1693334
Look at all your original paperwork, it must have a manufacturer warranty? You may have to call and ship to them directly.
1693335
I would get a hold of Amazon and let them give you direction on what to do. I built a deck on three sides of my summer cottage with the compact driver but haven't used the drill that much. I haven't had any problems with either though.
1693336
Hopefully, you did register your product. Pull out your warranty papers and you will find directions for processing your claim. If you need additional help, go to Makita's website and contact customer service. Good Luck!
1848570
I wish I could answer. Amazon shipped me a corded Milwaukee drill which had to be returned. It was nice to see the future outlined by Amazon CEO Jeff Bezos, where your order will be delivered via drone, in just minutes. How's about just getting my order correct once in a while. I have had very bad experiences on Amazon.......wont order anything from them again.
1623424
I believe it's a 3 year limited warranty, the same the drill I got from DeWalt...am sure DeWalt can verify that info... 1-800-4DeWalt or www.dewalt.com
1770936
I'm on my second Ninja Master Prep, and have never had this problem. It sounds like a factory problem. I would call the store you bought it from (Target took back my first one when the motor quit working after the first month), and if they won't return/exchange for you, then contact the company. http://www.ninjakitchen.com/ If they don't take care of you, then use Facebook and Twitter to get their attention.
266869
tony c. all dewalt fac. reconstructe. drills are very clearly marked, with various labels. refur, and a code which identify it as fully reconstructed [dewalt does not repear the problem. they open it and replace the etire iner components. alsow bits are sold separetly [dont recomend dellat bids] unless willing to invest on theyr titanium daimond tip. line. from $22 to $170 per bit. Tony C. answered on March 15, 2013
1496471
I emailed Drill Dr directly on the link I have provided.. I'm sure they will answer this question for you mailto:Drilldoctor.Store.View@sip4-586.nexcess.net
641041
Try to click on and off switch on the front of the drill or take off and then put back the bit.that might help.if not I'm afraid you got to return it;)
192074
Good luck. Send it back to Amazon. I did after a month or so and paid a restocking fee. Get a real gun. I now have a Porta-Nails 470A, that replaced the Porter Cable nailer that replaced the Akuzuki nailer.
769615
I am assuming by "it" you mean the Husq manual or advertisement? I would say you should contact them, never seen a warranty that long on a tool like a chain saw and I have had a lot of them.
560484
Yes. I had the same problem. Call Rikon and be as ass about it. I gave up the first time and bought another saw from Amazon. When the second motor died I called three or four times and was a complete ass. They sent me a replacement for free because it has a one year warranty. If you are using it for meat, you have to cover the motor with a plastic bag before you wash it down. Otherwise, the motor isn&#699;t well sealed and moisture will condense it in and destroy the brushes. My best advice, if they don&#699;t replace it never buy another. It really is poorly constructed and I&#699;m only using it until it dies and getting a Hobart or a Biro saw.
296235
Noooo, that's not good. I got mine and it was a Amazon box, and in it was a Hitachi box like you would see in the store, and in that was a hard case with the drill and batteries and light in side all snugg. They get crazy busy this time of year and cut corners maybe? Love the drill tho!
1856332
Lori, you can ask to replace your tool just to see if that will make a difference. That's what I did and the replacement was same. I haven't tried the REAL thing, Fein MultiMaster to compare but, I think, Rockwell is just made to work this way. Although nothing came off due to vibration on mine. Good Luck!
123323
Unfortunately, this happened to ours as well. Then, it simply fell apart. We returned it as we had only used it for a trim one or two times before this occured. It is a great design and a fantastic tool if it wasn't so poorly made. If they could work out the kinks we would try it again.
240558
the question should be answered by dewalt. has the problem with the blade holder shaft breaking off been addressed and corrected by dewalt?
1468370
Yea but I wouldn't buy from here. The drill feels brand used. Alot of little things. Kinda felt like a scam cuz when I got it. There was no return slip.
874424
I've had mine for about 3 years and not noticed any problems like that. The hammer drill function is worth having. I haven't used the impact driver much but it has been a handy addition.
990394
Go to brand name of the drill and see if they have a website for replacements