how can i clean this monitor? i noticed some scratch in the base...
1703890
You can get a scratch repair kit from computer stores and computer sections of dept stores, you can also make use of the scratch repair kit in other similar surface that have scratch issues.
1873078
I just soak it in hot, soapy water then use a soft brush/bottle brush to gently clean it. Carefully rinse the tube and screen.
605664
Use a clean microfiber cloth and an LCD (or computer monitor) cleaning solution. I own the Monster brand kit that came with both for $12, you can buy it here on Amazon. Turn off the TV (so you can see the screen more clearly) and spray the solution liberally, especially in the dirty spots. Then wipe it with the cloth on one side to remove the dust and scuff marks, then turn it over to dry the screen completely and to not leave streaks. Make sure you don't use ammonia or alcohol based cleaners on your flat screen.
565677
Mine was a new purchase two years ago and has performed better than any of my previous monitors. I would attempt an exchange with your supplier if you had eliminated possible video card, power or cable problems. Good luck, great monitor.
1590182
I have NO clue??? mine is crystal clear.......and it is a flat screen.....either works or it doesn't.....my advice.....swap it for another.....and make sure you have a good power supply....
1320181
Try wiping it with hand sanitizer or something with alcohol in it. When I installed mine i used the dust removal stickers it kinda left residue on the screen. If that doesn't work then idk
1990488
Hi D.K. As far as we can figure out it's fixed. I was certain when we got it that I'd figure out a way to move it all my other monitors have been movable. So far I haven't figured out a way, but to be honest, my husband uses that computer 66% of the time so I haven't spent a huge amount of time on it. Otherwise it's a great monitor. Hope this helps.
1078651
Return it for a new one. The whole point of something like a Chromebox is its simplicity and almost immediate 'on' ability. Unless another computer that you know is OK also does that with that monitor, return the Chromebox.
1015514
Replace the DisplayPort cable, it sucks.Buy another, much thicker one,one that's rated for 2160 x 3840 pixels, 60 Hz, IPS, DisplayPort 1.2 . Seriously.With a bad/poor cable, like the one that comeswith the $700 Dell UltraSharp UP2414Q,you might be forced into 29 Hz, low-res mode...and/or the cable will just plain break, causing garbage to appear on the screen.It's worse if you swing it portrait, and/or move it around a lot.The original cable had bent pins and the like... really bad.Why did Dell give me such a -crappy- cable ? ?Dell's cable is half the thickness of the $9 one I boughtto replace it ( same day shipping, from/to Seattle, Amazon ). Replace the DisplayPort cable, it sucks.Buy another, much thicker one,one that's rated for 2160 x 3840 pixels, 60 Hz, IPS, DisplayPort 1.2 . Seriously.With a bad/poor cable, like the one that comeswith the $700 Dell UltraSharp UP2414Q,you might be forced into 29 Hz, low-res mode...and/or the cable will just plain break, causing garbage to appear on the screen.It's worse if you swing it portrait, and/or move it around a lot.The original cable had bent pins and the like... really bad.Why did Dell give me... » Read More Replace the DisplayPort cable, it sucks.Buy another, much thicker one,one that's rated for 2160 x 3840 pixels, 60 Hz, IPS, DisplayPort 1.2 . Seriously.With a bad/poor cable, like the one that comeswith the $700 Dell UltraSharp UP2414Q,you might be forced into 29 Hz, low-res mode...and/or the cable will just plain break, causing garbage to appear on the screen.It's worse if you swing it portrait, and/or move it around a lot.The original cable had bent pins and the like... really bad.Why did Dell give me such a -crappy- cable ? ?Dell's cable is half the thickness of the $9 one I boughtto replace it ( same day shipping, from/to Seattle, Amazon ). « Show Less
1476486
I just asked a computer tech guy I had here today the same question:) He said to purchase a cleaning kit specifically made for LED screens, and to clean it when the monitor is cold (not while it's on), otherwise perhaps it would streak. Hope this helps.
1245399
Mine aren't dirty enough to warrant a cleaning. Suggest send it back to manufacturer or buy a new one (doubt they take trade-ins, eh...)
1868609
If its the actual screen that is messed up it may not be repairable. There is not alot of adjustment that can be made with the display. If you havnt had it to long i would see about sending it back.
272686
Could be a bad screen, do you have anything else to tested it with? Also double check the cord on both sides is secure, one side going into the new display other side going in motherboard/graphics card.
2089024
I actually haven't tried cleaning it yet (I don't use it everyday) I would try alcohol or a general Pledge product (for cleaning everything from TVs to windows). Hope that helps!
607081
You can buy a whole new unit, display and all on ebay for $15-$25. This might be the best way to solve this problem.
1516178
I just purchased a 750 and out of the box it already has a 1 inch long area on the red toc that looks like it is gone. It's a tiny sliver on the right, but from across the room you can see on the outside of the glass that it reflects light differently and looks less than perfect :o( ...Can anyone advise me on what I should do? I didn't purchase an extended warranty. Other than that, this tv is AMAZING!!!!!! seriously... AMAZING!!!! Words cannot describe. Literally, OMG, OMG, OMG as I watch a Blue-Ray disc.
2153374
I clean with wet paper towel. You can download the manual from internet. Search for BSG1974XL Manual.