Yeah so mine isn't working. I put in the battery switched it to ON and plugged it in but it wont do anything to show its on. Did I do something wrong?
1689269
Did you try clicking the mouse several times so it starts up? Also , when you plug in the usb part, does windows show that its installing drivers?
1689270
Is the battery in right--- Is the dongle in? A red light should show on the bottom when it is on. Mine stopped working a couple of times, but I don't think it is worth the hassle of sending it back for what it cost me.
1689271
My mouse does not have an "on" switch. After you put the battery in and put the usb adapter into the laptopclick the LEFT top button on mouse and wait about three seconds - it should then work fine. If I leave mycomputer for any length of time it will silence itself and you must click the left top mouse button again toget it going. Great feature as it helps extend the battery life. Good luck!** ALSO ** if working properly there will be a small red light illuminated on the underside of mouse - just flipit over and you will see it lit up if working... My mouse does not have an "on" switch. After you put the battery in and put the usb adapter into the laptopclick the LEFT top button on mouse and wait about three seconds - it should then work fine. If I leave mycomputer for any length of time it will silence itself and you must click the left top mouse button again toget it going. Great feature as it helps extend the battery life. Good luck!** ALSO ** if working properly there will be a small red light illuminated on the underside of mouse - just flipit over and you will see it lit up if... » Read More My mouse does not have an "on" switch. After you put the battery in and put the usb adapter into the laptopclick the LEFT top button on mouse and wait about three seconds - it should then work fine. If I leave mycomputer for any length of time it will silence itself and you must click the left top mouse button again toget it going. Great feature as it helps extend the battery life. Good luck!** ALSO ** if working properly there will be a small red light illuminated on the underside of mouse - just flipit over and you will see it lit up if working... « Show Less
1689272
Try shutting the computer off when you plug in the (for lack of the word at the moment)adapter, I had to do that so that my computer would recognize it as a new device. The only sign that the mouse is actually on will be the red/or blue light on the bottom and if you press the button on top it should turn on this is a power saver button which shuts the device off when hasn't been used. Hope this helps.
1689273
My mouse does not have an "on" switch. After you put the battery in and put the usb adapter into the laptop click the LEFT top button on mouse and wait about three seconds - it should then work fine. If I leave my computer for any length of time it will silence itself and you must click the left top mouse button again to get it going. Great feature as it helps extend the battery life. Good luck! ** ALSO ** if working properly there will be a small red light illuminated on the underside of mouse - just flip it over and you will see it lit up if working...
1324752
Check to see if the batteries are lose. If it still does not work.......i suggest buying a new one.
251567
I agree. Send it back. Mine has been perfect. Changed the battery once and it works great.
2099916
as soon as u put the battery in the light should come on and stay on try taking the battery out and reinstalling it make sure it is seated all the way in good luck
930488
Try disconnecting the cord and using the battery option and see if it works. If so, that means the problem is with the cord. Call the company, either you can purchase it, or like me, they sent it to me free! great costumer service (at least for me)
1182322
mine has not worked either :( as far as I know there is no battery to change.
1411310
Same problem here, my battery seems however not to charge at all. Did you find a solution/problem?thanks!
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
1220690
We installed the new battery and when we started pedaling the display came on. If you've tried pedaling and it didn't light up, I'd start by checking to see that the voltage at the battery is good and if it is, there may be another problem.
1970831
The light should come on when you plug it into the battery. That's how mine works
868631
We didn't have to do anything special to turn it on. Did you charge the batteries all the way before putting them in? Sometimes a low charge can make electronics a little wonky. Other than that my only suggestion would be turn it off, remove the battery, reinstall it and turn it back on to see if it resets.
774845
I got one for my son in law for Christmas won't even turn on!! grrrrr How about that! I am having second thoughts on this one. Anyone else have this problem? And yes, I put batteries in it and I did try to hard start it etc etc..:(
2240522
Did you turn it on using the nob in the from first. Try that first. If not, check your outlet and try plug to another outlet. And if thats not the case you have to send it back for a new one. I hope thats kind of helpful.
1688014
I just push the on button and it comes on. Maybe yours is defective. I would contact seller.
21054
You may want to contact the seller. I didnt have such issues. You may have already done this, but to double check unplug the power cord just to make sure the battery is working.
1138728
I ran into a similar issue but fixed it by plugging it in and holding down the power button until it turned on. You might try holding it for 15 seconds or so.
1179437
Did you plug the unit in? Mine works fine. Perhaps you should contact the a Seller for a new one.