system is not recognizing this drive. I did the disk mgmt. thing and still nothing. do I need a second cable?
1699329
Fornat it.. just type in youtube " How to Format a Hard drive or SSD drive" if that wont work... than its prob broken, i suggest returning it if it is
1699330
Is it a desktop? I needed a SATA power source in my PC I just built for the SSD but not in my laptop.
145105
maybe your drive isn't assigned a drive letter?Try going to Computer Management program and choose your HDD and assign a letter... Besides that, I can't think of any other issues right now...
79894
Have you formatted the drive already? If so, check the power/SATA cables or switch to another SATA port.
2010153
YEs, make sure that you "mount" the drive correctly first otherwise it won't work. Suggest that TRIM be enabled as well. There should be some installation videos online as well to help you get it working.
3401
Thanks Dean, the drive was working so the format is probably OK. When you plug in the USB the charge light comes on but the data side is obviously not working as the drive is not recognised. You can hear the disks spinning but they are very quiet. Thanks again for your help. Regards: Brendan
2100050
I've got one that has gone into this same problem as described: Just cycles through one disk after another saying 'cant read this disk' Has anyone found a solution for this? Blue SA-CD and Multichannel lights are on. Will not even recognize standard store bought DVD's currently.
2186110
Hi Lori,You say you're unable to view anything on the drive but its recognized. Could you explain this more fully? Do any folders show up on the drive or anything?
1128924
That raises the question: What is the "proper packaging" for this drive? And the corollary question: How do you know it when you see it? What I do know is that mine has worked without a qualm since I bought it.
1314121
I did add a second hard drive, but I am no pro. The metal plate blocking the slot is a knock out, so I got pliers and ripped it (gently,) out. I had to go buy a cable (I bought a longer version of the cable that attached the drive to my old computer) and simply installed it in the same way my old drive was installed. I may simply have gotten lucky. I remember an old conversation about making one drive a slave to the other, but I didn't do anything like that, and the drives are both working, so maybe I did get lucky. You are better off talking to a real tech guy, and someone who is 20 years younger than I am.
670050
I had the same problem. I got 2 of the same shipped from them and both couldn't be found. Like they work but couldnt be recognized. I reccomend going to best buy and buying a hard drive from there. It will cost more but you know it will work and you get customer service. That's what I ended up doing. Saved the head ache
1335710
Not quite sure as I recently replaced my harddrive on my mac with the exact same one that I had in it before. Maybe contacting Seagate directly might be a better alternative.
914719
Never had that issue with this item. try unplugging all cables and then try plugging the drive into the wall, with out any cables to the computer. If the problem persists, contact WD. Hopefully you are still under warranty, and they can get you a replacement.
1614048
Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the enclosure. Hope this helps! Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the... » Read More Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the enclosure. Hope this helps! « Show Less
366037
I used a 2TB Seagate drive, and had no trouble recognizing it in Win 7. Both USB and E-SATA worked ok for me. Have you tried both interfaces? Might want to try connecting it to another system as well.
2203450
Try hitting Win+X and selecting "Disk management." make sure the drive shows up on the list. You may just need to assign it a drive letter (right-click assign drive letter).
1182531
I added a second drive and a video card. I did need to buy a serial ATA cable to connect the drive to the motherboard. Also, the BIOS settings needed to be changed on the system (hit F12 on boot up). Be aware that each new device uses additional power; you do not want to exceed the output of the power supply.
2010725
Mine never worked. I heard it running but would never read the disk. I was worried my disk was bad until it worked in a different drive.