I found out the diablotek warranty is non existent? I tried to warranty 1 only to find out they don't answer the phone or send any email response.
1703905
Same think happened to me. They should not be allowed to sell products on Amazon.
1703906
I kept calling and got thru but was disappointed with there handling of warranty
646643
I would get in touch with the manufacturer or place where you ordered the item to see if the warranty is still valid. Not sure where I placed the paperwork from my tower.
325821
I have same problem - company want £25 for replacement!!!! Told them it was still under 2year warranty - now despite numerous emails from me - they won't answer
1744731
Yes, I had this problem a few weeks ago. i posted my comments under my purchase Dec 2013 and a great guy named Matt was able to assist me with a new replacement and prepaid RMA. As of now, I am waiting for the unit to arrive and then will return the original. Give them a call, they aery very nice and understanding. Check out my review/post on this as I will do updates. I think the company will work with you. Good luck, Jeff
1243882
Another site called "exoticpc" which also sells this product is also doing pre-orders and is is giving at ETA of early March. Still vague but its something. I'm going to hold out for it, the 2 year warranty is worth it!
532125
no I haven't, BUT my brand new one stopped working all together, dead as a door nail. Maybe somebody at EMJOI will see both our complains and give us new ones. They weren't exactly cheap right?
988537
I bought one and only used it for 2 weeks n it didnt work anymore, I returned it back hoping I get a respose or refund or an email but NO ONE had responded back to me. and its almost year now. my email addres is salwaalmutairi@gmail.com
1244533
Hi Joshua,Please contact us support@digistor.com and we'll get you sorted out.Thanks,The DIGISTOR Support Teamwww.digistor.com/support
30124
Don't know the USCutter never worked and still not fixed yet had two tickets on it, and after the three month warranty ran out they said I had to pay for it.....
1530357
First make sure you have a connection to the web. If you do and It does the same then I don't know what you can do yourself but you can do some other things. Contact the seller and tell them the problem. If you had this for too long a time then they may not do anything for you. If your past your guarantee time then I would just go to an electronic store. Be very polite and ask them If they can help you solve the problem. If they say a part needs to be replaced then It's up to you If you choose to repair It. Personally, I would toss It out. It may cost more to repair then what you paid for It. Life's lessons can sometimes be costly. Never buy a cheap gadget again. There's a reason why It's cheap. I didn't buy mine for myself but for a relative. I told him over and over to not buy It but he did and It broke. Better to save your money and buy a better one with a better brand and a good warrantee. Other then that.... Good luck!
450960
Try to send it back, hyour running out of time, don't know if they will refund. But i do know this, it is a piece of junk there is NO support.
1973440
Good luck with that!! I had a Nubis I got thought them. Put me in touch with the company.It cost more to ship it and fix it than I paid for it. I have e-mailed Protec about something elseand they did get back with me. Maybe they might help but don't count on it!!
1314126
I'm sure that is why there is no warranty. I bought one because my neighbor recommended it. I should have investigated it before I bought one, because it seemed too good to be true. I won't make that mistake again.
493811
Don't expect ANY warranty from these. Lumatek is basically out of business now and they won't answer their phones or respond to emails. After a week of trying somebody answered the phone and basically said they are out of stock with no ETA and I'm out of luck. Now they won't respond to me at all. Terrible company.
746170
Mine stopped working altogether after 1 week. Count yourself lucky dude. They don't respond and don't refund or exchange.
599552
I have sent TRC a request for the warranty and support information. I didn't get anything in the mailing package. Thanks for the request. It exposed me that I didn't have any info. When/If they respond I'll post it. It's a great tool for safety, security and a piece of mind. Sorry that's all I can do for know.
1834260
contact there support. good luck. (cause they don't have one. i regret buying this piece of &%@*)