Could a representative from Bonavita tell us if the rust problem has been addressed?
1698857
Bonavita kettles are made of stainless steel & should not rust. When rust develops, this means that the stainless was not cleaned properly in manufacturing. We have added a passivization process to the kettle metal treatment & this issue should be solved on all new productions. If you have a kettle that rusts, please complete a warranty claim form at www.bonavitaworld.com.
1476375
No problems here. I used the pot for making Salsa and was very happy with it. I have seen no evidence of rust. I bought the pot summer of 2011, I believe.
123157
A follow up on my last posting about the glass carafe imploding. I contacted Bonavita through their website, explained what happened and receive an email informing me a new replacement carafe was being shipped. Thank you Bonavita! it's a great coffee maker backed by a great customer support policy
1399640
Our purchase was several years ago. We have not had any problems. I'm sorry I can"t offer a solution.
1760261
Do What I did and return it. I was told that this was "normal", but my 42 year old Oneida has NO rust spots. I went to the website where you can find replacement pieces for your old patterns and added the pieces I needed. I'm using my Oneida "My Rose" again. The newer stainless clearly isn't as good!!
474764
The rack seems to be protected with a hard (baked-on?) finish that will fade a little when left out in the elements. This appears to be normal wear and tear. I noticed some very minor rust forming where the front and back parts are joined to each other, but this can be fixed with rustoleum paint or WD40. Overall, I don't consider the rust as an "issue", but if you leave it mounted to your roof outdoors year around, it can and should be inspected and touched-up every once in awhile, especially if you live near salt water or in harsher climates.
425971
Hello, Sara. I have used my Bonavita fairly exclusively for the six months that I have had it, and the only time I noticed condensation anywhere was when it immersed the coffee pot in water; it took some time to drain it completely. They do warn against immersion; I forgot. After I cleared up that problem, it has been smooth sailing...Judging by my experience, it sounds as if your coffee-maker has a defect. Perhaps a crack somewhere? Hope you find an answer! Margaret Warren
1775477
I've encountered no rust problems as yet. I've had mine for several months and it's been under the patio the entire time.
850983
anti-rust is already a few years old. i think the latest packages still say it, but i'm not sure. but the strings will be fine.
660041
Hello Will, unfortunately we have not. We were not aware that this is an issue. -Jon
253645
I don't know. I didn't know rusting was a possibility. I bought it for a vacation house, so by the time we used it 6 months had passed and I thought it was probably past the return date, so I am not sure what their customer service is like.
659964
It's just a guess.....we bought the gray model, never used it and found storing it in the garage to be a burden. Sold it to a co-worker and found that the finish on the gray looked splotchy, as if it had a chemical substance spilled on it. My guess is that it was a natural phenomena and a black version would not show that. It wasn't rust; more like oxidation?
1375481
We have had it about a month and has been outside the whole time. So far no sign of rust. We live in San Diego Calif. and it has been relatively dry so not sure if in a more moist area. But there is no sign at all so far.
574234
I have not had any rust problems whatsoever, so it must have been corrected.
2252521
Here is their contact info. I would ask them directly. (I have rust spots bleeding through my paint from last year, but chalked that up to not getting it all off, and having spray shooting up underneath from puddles.) http://bondo.com/contact-us
2104303
Lol I've only used this one a few times at this point, I forget I have it most of the time. But no rust yet :D
811284
I haven't had rust on mine. I have had problems with some sort of black grease rolling out onto my fondant. Could have been a nice rolling pin if that hadn't happened.