Has anyone had problems with the motor failing? We have only been using this swing for a few months sporatically and now the motor is junk. It does not swing. Has anyone else experienced this same problem? Has anyone had problems with the motor failing? We have only been using this swing for a few months sporatically and now the motor is junk. It does not swing. Has anyone else experienced this... » Read More Has anyone had problems with the motor failing? We have only been using this swing for a few months sporatically and now the motor is junk. It does not swing. Has anyone else experienced this same problem? « Show Less
323433
Yes, we've been using our swing for 7 months and our motor just went today. I called fisher price service center at 1800-432-5437 and they 're sending us a new motor housing for free. All swings are covered for 1 year. When you call have the product# and the date code ready. They can be found on the motor housing opposite side of the battery compartment. They're going to send our part out tomorrow and I should get it in 7-10 business days. If your swing is older than a year, you can order the motor housing at www.service.fisher-price.com for $25.00 NOT including shipping. I hope this helps you! Yes, we've been using our swing for 7 months and our motor just went today. I called fisher price service center at 1800-432-5437 and they 're sending us a new motor housing for free. All swings are covered for 1 year. When you call have the product# and the date code ready. They can be found on the motor housing opposite side of the battery compartment. They're going to send our part out tomorrow and I should get it in 7-10 business days. If your swing is older than a year, you can order the motor housing at www.service.fisher-price.com for $25.00 NOT including shipping. I hope this helps... » Read More Yes, we've been using our swing for 7 months and our motor just went today. I called fisher price service center at 1800-432-5437 and they 're sending us a new motor housing for free. All swings are covered for 1 year. When you call have the product# and the date code ready. They can be found on the motor housing opposite side of the battery compartment. They're going to send our part out tomorrow and I should get it in 7-10 business days. If your swing is older than a year, you can order the motor housing at www.service.fisher-price.com for $25.00 NOT including shipping. I hope this helps you! « Show Less
323434
Just got off the phone with F.P. and they are sending out a new motor housing. I have to complement F.P., their customer support person was great, not to mention our swing is about 4 years old and we're getting the part for free. I love that "F" word...free!
323435
Our motor died too. We called the number J. Schaumberg indicated and FP promptly sent a new motor, which has been working fine for the past month or so.
323436
hi there, our motor failed as well and i phoned that same number,but when i gave them the product number and date code they couldn't find the match. could you please share the numbers that you have? we just had baby 2 and baby 1 loved her swing. svittitow@yahoo.com thanks in advance
323437
Yes we have had 2 swings that the motor has went out of. Trying to see if you can just buy the motor.
323438
I don't think it'd work. I just called in our swing. I don't know it would work. All I can say is call again and try again, if it doesn't work, ask them to help you! That's what they're their for! They are customer service!!!
389867
I think we are on our 4th year now - they were feeling pretty icky last summer and this year when I took them out of the garage to hang them they were super super gross. Going to have to replace them this year. One of them is actually oozing wet looking droplets of sticky oily stuff. I think we will go with a different brand of swing - the lifetime replacements are expensive! (wrt weather - we live in Pittsburgh and have hot, humid summers. I do take the swings down in the winter but they are stored in either an unheated garage or a deck box.
1410074
So far Schwinn has been very good about getting back to me, but not so good in fixing the problem. I have replaced the control panel, nearly all the wires and the dc motor. It still doesn't work, but they are still working with me. If either of you have any luck, please let me know via this post.Thanks
1701605
I had the same problem after I had it for about 2 years... as did others I read about. I took it apart thinking I could fix it and saw how it was made....it is a throw-away, all plastic junk. Funny thing is when I put it back together it worked again for a while. I finally just threw it away...If you want my recomendataion I would bang it around a bit, then see if it works again, it did for me. If not? Toss it, it is junk!
1870391
No, I do not have this problem. perhaps you got a faulty swing. Perhaps you can trade it in for the same model..ours is great, I'd stick with Little tykes!
2194584
I played with it regularly for a few months and I didn't see any problem or any sign of damage. I didn't play much after that. I think it should be fine for a few years.
1434971
It might be. My motor still works. The orginal motor burnt out because the canister was full of leaves. You might want to check that everything is put back and working correctly. The motor might be working too hard.
1881595
A friend of mine just had the same problem, he flew it, replaced battery with a fresh one, and nothing... Sorry to say this but his main rotor motor went bad...But if you're lucky the transmitter batteries may be low enough to give you a problem try replacing them...(Don't pay much attention to the bars for your transmitter batteries , it lies)
1270408
Sounds defective. Ours worked get for a couple years, then had trouble moving, buy then my son had out grown it.
406752
When I had this problem it was a motor issue. All I could do was call for repair and replace motor. Good luck
2229399
ours has started having issues this season as well, ( less than a year old) I plan to open it up and see if there may be debris or chemical buildup restricting the moving parts..... not sure if there is a fix? would like to hear what problems/fixes others have had as well
2111577
I have used mine for quite a long time. Is the motor working - have you charged it? If the motor is working, do you have the brush firmly connected to the motorized unit - if it's not clicked in firmly, it won't work.
1320746
Mine stopped working after about 18 months. The issue was motor. The commutator worn out. Friend of mine was able to dissemble the motor and move brushes to fix it, but he doesn't think it would last for a long time. Curiously enough, brushes were not worn. So, it looks like motor has bad design.A side note, the original batteries were not good and died in a few months. I replaced them long time ago.
138987
It sounds defective to me! We have had no problems with ours and have to rough young (2 and 5 years) boys that play with it!
1476186
I have the same problem. I bought two and they both have the same issue. I feel I was sold defective products, my grandkids NEVER got to ride the junk.
835790
I wrote to the company that made it. The motor was not working, they sent one right out. Just look up Mama Roo. They can probably replace it. By the way our great grand baby thinks it's the best thing ever.
1790148
Mine didn't come with a warranty. I wouldn't recommend purchasing it. The motor gave out on mine recently and it has had many problems prior to this.