Need help getting it to work again....need driver down load or ???? help will not work the second time
1710108
Hi Montana, does the LED light work now? If the light works well, the device should be OK. Is there any Warnings or notes popped up on your screen? You could go to www.supereyes.cc to download software.
191126
Thanks for replying. I suspected it was the driver from HP. I'll give this a shot.
559348
I had the same issue. Contacted the seller and they were not helpful at all. If you are able to find the driver, let me know so I can use my equipment.
604787
Try downloading the latest driver or request support from http://www.arctic.ac/us_en/p531.htmlArctic customer service is phenomenal. I'm sure they'll help.
2281406
The only drivers you need to make them come on(not necessarily work) are one their web site. I have 3 of them which are now holding down papers. I did not have any luck getting them to work correctly, and their support people were at a loss as to what is the problem. Good luck with yours.
281226
If your software is ok then I suggest you talk to a professional. I use Staples where I live. I have always had good luck with them and they are very fair on pricing. Secondly, I would check to see if the drivers can be installed manually. But again, if you have the resources I would talk to someone you trust.
1408197
If updating drivers did not work then you may need to double check that the card is seated evenly and solidly. If reseating it does not help then it may just be defective and need to be returned.
624144
Just had this problem. Took computer to my guru's, who downloaded new driver for wireless. Appears to have worked. From my snooping around on various sites, this appears to be a common problem. If you have a computer guru, ask them to check the drivers (or check for driver yourself - I'm too lazy and/or inept). I have also read on-line that the wireless network adapters in general have a pretty high failure rate. Supposedly they are easy to replace - don't know that myself. Good luck! It's a nice product except for the occasional glitch.
257333
I had trouble with mine, until I down loaded a different driver. sorry I forgot where I found it but you can search on line for the driver from other sites that sell this.
197936
I would also call tech support - they are very eager to help with any issue you might be having. Good Luck :-)
407082
I am also seeing this issue. The thing is, mine used to work correctly. Does anyone know of how to do a hard reset or something of the kind.
277757
drivers available online and good support available. = it is confusing to me but I got it to work.
556999
I wish i could help, but guess what? I have the very same problem and mine is pretty new! If you get them to connect please let me know so i can try my luck.
1448849
take it out of usb port plug it back and it should load drivers this is what I do and it works for me
2166704
Don't use the disk, just plug it in, and it should work. If not look online for the driver download.
882594
I'm probably not the one to ask. I couldn't even get the driver loaded, so for me it never worked. My experience...yours may be different.
1240169
Have you tried a different computer? The first one of these I ordered did not work at all. And I had to return and reorder. As far as I know it is still working. You may have to enlist the help of a professional to get your data back.