My daughter has trouble pushing the button to get it open, any tips?
1689841
i have 3 and have had no trouble with them at all ///maybe try to reset the cobanation again ...mite help or call master lock you mite have a defictive safe
1689842
I used 3-in-1 Oil lightly over the numbers and buttons. The combinations must be in the middle.
1689843
Squeeze the lid down, then press the button, it should open easier after that.
2024116
put thumbs into each side and apply pressure outwards. they are stiff but will open back up if you press hard. I have done this myself and had to open by hand. stiff but it works.
691246
Thanks for the reply. I ended up putting a small adhesive form pad on the button to make it easier to press. That seems to be working.
279143
I placed my fingers between the opening where the volume bar is and gently opened it from there. Just give it a gentle tug and it should snap open with out a problem. I had to practice this for a few times my self and see that it is what works for me. I hope that this is helpful to you as well.
699457
Ours is still attached and working fine. I told the kids up front not to push down hard on it...the on/off click requires little pressure. I'm assuming the broken buttons were the result of to much pressure.
324543
You just gotta keep twisting it and it will pop open. I had the difficult time trying to open it as well. :) hope this helps.
1165319
That's funny because I had the same question! I tried and tried but could not figure out how to get the darn thing open!!!
2278672
Absolutely My 2 yr. old granddaughter presses the buttons and figured it out real quick. I have it out of her reach, so she doesn't play with it all nite, though.
51872
Mine opened just not easily. I held the unit in both hands and pressed in the direction of the arrow with both thumbs. It required more pressure than I expected. Good luck!
2062405
I had a difficult time getting it open the first time too. Try giving it a slight twist rather than pulling it straight off. It's still rather tight, but does come off better now.
1309144
Hold in the two buttons on the side and pull it out. It may take a little strength
1778456
Just take the bottom and top half and twist. It can be kind of difficult to open, I still struggle with mine.
640631
Thanks so much for your advice, Susan!!! I had a little bit of time while my kids weren't here today to assemble Butterscotch & then she started clicking in a big way. I got online to see what I could find & read your post. Of course, then I couldn't get the neck zipper open again...it was a real comedy of errors. Finally I got the button to push down, using brute force. Then I could unzip & get to work. It's so much better now...no clicking at all. Bless You...you have saved Christmas!! Happy Holidays, Emkay
455254
There is a button on the bottom of the back. Just press it in with fingernail and it pops open.
213903
it is a real pain you just have to pull a certain way I always have my granddaughter open it she opens it with no problem
766501
we are having a similar problem, sometimes the on/pff button owrks and sometimes it doesnt! also if our daughter is playing a game and decides she no longer wants to then try pressing Home key and it doesnt work. The only way to get out of the game is to take batteries out!!if anyone gets a suggestion or answer please post
1901470
Sherry, If you are able, I would keep it out of reach of small children. To get into it, you would usually use the " key" that simply turns something that looks like a flat head screw on the bottom of the unit . One twist opens the lock and then you turn the unit right side up, press in on the latch and open it. Sometimes it doesn't easily open so I try again, but usually it will open relatively easily. The difficulty could be compared to a prescription bottle with a safety cap- and we know some kids can figure out how to open those