How do I open the case?? I've tried and tried, once the two plastic panels are attached to each other, I find it impossible to open!
1722380
I've used a butter knife and pushed it through the opening for the volume button and just twist...It pops out and you just have to move the butter knife around it to open it completely.
1722381
there are two rounds holes.. one at the top and one at the bottom. I use a large Bobby pin to pretty the how on each end and then, it will come open.
1722382
I took the black piece off and my 2 plastic pieces came off just fine I'm not sure keep trying hun !
1722383
It is very hard to open. I actually start at the top and once I pry it a little bit I take a butter knife or a small flat head screwdriver and slowly work my along the opening. It works wonders and makes it super easy. Although it's a total pain to get off I actually kind of prefer it to be because I know that my phone is completely protected. Once you get it about halfway it pops off pretty easy.
1722384
Hi. There are 2 parts to this. There is the soft rubber mostly on the back and then a harder plastic frame on the front. The plastic frame lifts off and then you can slide the phone into the case. It took me a minute or two to figure out too!
1374512
Try pushing down on the top then opening at the same time. I think that it is a safety feature. Hope that helps.
1566741
p.s. I assumed you meant the long thin black elastic piece on the inside of the case. I guess you could have also meant the wide grey elastic piece on the inside, which I slide my hand into to hold on to it. Then there is the other small piece of black elastic in a loop on the outside of the case. I see others have mentioned it to be to "pry" open the case. I simply hold the case and lightly push up under the edge of the curved piece of the hard part of the case. I believe the loop is for a stylus if you choose to buy one.
1795519
It requires a lot of strength. Don't think you are going to break it, it won't. First, take off the gray rubber encasing. Then, grab the middle of both of the sides. This pries it open. Then slide your finger along the opening and open the next closed tab. If that doesn't work you need to be rough and take off the rest of the tabs. Hopefully this works. This case is meant for protection, so it's a pain in the butt to take off :)
1106587
Really, there is no easy way to do it. When you first get the case, you pretty much have to break it in. If you have like a small flat head screwdriver, you can kinda use that to "pop" it out. I used my fingernails, and let me tell you, I thought I would bust one, but I didn't. Hope this helps.
80083
http://www.youtube.com/watch?v=Daic5iodsEg - This video show the exact problem described and a solution to it. Unfortunately the hello kitty model I got do not have any screw to open it. May be I have to pry open it and try.
636263
The top or bottom of the case is likely upside down. Try it and see if it fixes the issue. It happened to me also until I inverted the top piece
1818125
Have you tried looking on the back of the unit or even the bottom? If not there you may have to pull the case off. Good luck!
1494193
I had trouble opening this the first time as well. It does indeed come apart where the white and clear plastic halves meet; the trick is to twist it about 1/4 inch and then pull it apart. It does NOT twist all the way off. After the first time, opening it was not a problem.
1799495
I was able to open it just by pressing down on the back and lighting it up. I hope this helps.
2078123
It took me a while to figure out how to open it , i forgot how you open it but i looked it up on youtube, it feels like ure gonna break it but force it and youll be good
2150586
First you have to take off the black plastic part, than on the sides There are these little blue plates, you have to pull them up to open the case
2097350
Yes the plastic back and front are hard to get apart .. I suggest using as I do a dime preferrably and puttig the side of the dime into the lil slit in the case and twist .. it will break apart the top part and just simply work your wayaround the rest of the phone with your hands .. Sorry I tried using my fingernails and my nails broke and I did NOT get the case open either!! GOOD LUCK, The back and front case is hard to open!!
1697318
Open and remove the left side panel. Notice that there is a rounded metal hinge that the left side panel hinges on (inside toward the front). Just behind this round metal hinge are three plastic tabs. Simply pull two of the tabs forward at the same time (I do the top and middle tabs). The front panel will partially release. Pull the third tab and the front panel will open and swing out.
1595716
I just looked at mine. I noticed that I also had something rattling around inside. Sounded like a small piece of plastic. I saw no easy way to open. It doesn't affect the operation. I'm going to leave it and not worry about it. It's probably just something loose from the manufacturing process.
2110156
I had this exact same problem. They were wedged together and my husband and I pulling together could not get the two pieces to separate. What I ended up doing that finally worked is this: Take two butter knives and stick them under the two tabs pushing them all the way up till you can see the tip of it coming through on the other side. Work them back and form and then start tugging. These seems to dislodge and unstuck it enough so you can get the two pieces apart. They work fine after this! It seems like they got pressed too tightly together during manufactoring or maybe the plastic dimensions are fiting just a bit too snug. I noticed from other reviews that when some people opened their product it was not "stuck" in all the way - whereas mine were completely pressed together where I could not see any of the ribbed bottom part. I think that may be why they became stuck. Hope this helps! We got ours apart!
546130
1st remove the rubber back, the pull apart the plastic case I start at the top, you need to pull apart with firm pressure you can also use a quarter to start the pull apart process. I hope help you