It stopped working after not even 3 months. what do you suggest?
1709282
mine is broken also. it lasted two months. my roommate got a twin one and it works fine still.
1709283
I'd call Sunbeam direct, customer service. Try the number on your pad, 800-892-7684. Or look online, customer represenative
1709284
I would check the connection from the cord to the mattress. I couldn't get it to work initially, because I didn't have the cord pushed in quite far enough. You need to use a lot of force to push it in all the way.
1709285
That's a good question Kathy. Did you notice any warrantee in the packaging? If not I'd check online with Sunbeam and see what they'll offer you. Sorry I can't be any more helpful. Mine is still working perfectly.R/Andy V.
1709286
I haven't had any problems with mine, Im not sure how you could fix it. I did find at one time mine was not heating, I checked and the cord was not plugged in completely to the blanket. I plugged it up and it works fine.
1709287
Mine still works. Call the manufacturer. There should be a 1 year warranty with it??
564421
Quick question! I see NO WARRANTY....but what happens if I get it and it doesnt work?
1463537
Yes, it's working good until now. If you have a second thought, go for some new models. This is a very old model.
2181444
Yes mine stopped working about 2 months after buying it also, I bought it from Costco, so I just returned it.
448761
Send it back as quick as possible. You've already had it work longer than mine ever did.
580390
Well I have the same problem. My unit just stopped working. I only used it for a few months and it stopped working. I looked at the other responses and may try to get it fixed. Just don't want to put money into it and perhaps still have it not work.
84832
Might of just got a bad one. As long as everything before you did anything worked fine, then you'd probably just want to exchange it. But honestly it sucks! I had to replace it after two months. Buy one that's more expensive. It'll be worth your time and money
2013857
Mines quit working a month ago. I have nothing good to say about it. When the vendor we had.
326473
Mine stopped working long before it needed an update. Toss it and buy a Garmen.
2119334
No......and don't buy it I've had it for 4 months and it just stopped working
455463
Same here. Mine started doing the same thing. It would start working again and then stop again. I finally got rid of it after 3 years of operation.
384898
I bought this in august of 2013 and in November of this year is don't work anymore, that's 4 months. I called to get it replaced, no such luck. IF YOU WANT THIS ITEM AND ARE OK WITH IT WORKING FOR AROUND 4 MONTHS, ITS FOR YOU.I WOULD NOT BUY THIS ITEM IF I WERE YOU.
590416
Mine quit working as well. I contacted the company and they sent me a new one. Suggest same.
1147208
Mine died after three months. I haven't had the time to take it apart to figure out what went wrong.
634947
I had that problem too and it just got worse with time. After a month I ended up returning it because it quit working altogether. If you're already having problems I would save yourself the frustration and return it. It's a great concept but not such a great product. I'm still looking for something better but no luck just yet.
2245593
I had the same thing happen and had to return my unit which I did by contacting Amazon. If you look at the reviews of this product, which is great when it works, only lasts 1-3 months. There is definitely a problem here.
664238
I would get in touch with the company that made it and see if you can get another..... or they can fix it....for free...... it should not stop working in a month or so .....they need to make good on it...or they can send you another one...... and you can send that one back......vince