Has there been an issue with the speakers?
1704953
The built-in speakers, although not directly front facing, work adequately for TV. For cinematic sound you need additional hi-fi amp and speakers...
1704954
I've had this product for a year and a half. No issues with the speakers or the optical out. I use both depending on my audio situation.
1872514
I'm a novice with electronics, but you could try hooking up a pair of PC computer speakers and plugging them in to the headphone jack to see if the problem persists in the new speakers. it could possibly bypass the problem and give you better sound quality. If not, there must be a problem with the soundcard and time for a tech to check it out. If it's warranty, get a estimate from experienced tv repair before you take it to where HCL uses, I've heard not so nice things about their work, google them for reviews of their company. Sorry, I don't remember name, but you'll find it in some of the bad reviews on Amazon. See if you can better advise, but I should be pretty close. Sorry I meant TCL. I'm a novice with electronics, but you could try hooking up a pair of PC computer speakers and plugging them in to the headphone jack to see if the problem persists in the new speakers. it could possibly bypass the problem and give you better sound quality. If not, there must be a problem with the soundcard and time for a tech to check it out. If it's warranty, get a estimate from experienced tv repair before you take it to where HCL uses, I've heard not so nice things about their work, google them for reviews of their company. Sorry, I don't remember name, but you'll find it in some of the... » Read More I'm a novice with electronics, but you could try hooking up a pair of PC computer speakers and plugging them in to the headphone jack to see if the problem persists in the new speakers. it could possibly bypass the problem and give you better sound quality. If not, there must be a problem with the soundcard and time for a tech to check it out. If it's warranty, get a estimate from experienced tv repair before you take it to where HCL uses, I've heard not so nice things about their work, google them for reviews of their company. Sorry, I don't remember name, but you'll find it in some of the bad reviews on Amazon. See if you can better advise, but I should be pretty close. Sorry I meant TCL. « Show Less
2167110
The same thing happened to me. So I sent it back for a replacement. The same thing happened to that one! So I sent it back for a refund & just gave up on the speakers. I'll save up my money for a brand with higher quality standards!
1418454
James, my husband said we have never had an issue with these speakers. Kathryn
426187
Not on ours. The sound is clear and volume is appropriate. Something isn't right!
2195971
We did not have this problem. But we thought there was a problem with the sound level and returned them for a replacement. Come to find out, it was a "user error."
712940
I've not had that problem but I'm a little hard of hearing. My wife did mention something about it but it has not been a problem.
330582
I doubt it's the speakers timing out - check the device and its setting making sure there is no timer set
1544977
No problems what so ever with audio. It just may be a glitch. It happens. Good luck!
924282
I've had that problem myself but it seems sporadic. It can be frustrating . It almost seems it has a warm up period. After I play music for a while , it seems to stop doing this. I'm not the only one saying this . Some of the people who gave reviews on Amazon have this same problem . So it seems not to be a defect. If it is , there are quite a few defective speakers out there.
791433
Did you check the little volume switch on the speakers? Otherwise I'd message the seller and ask for a new set of speakers in exchange for the ones you bought.
1926354
The warranty is good, but the speakers are not.. My speakers lasted a couple of months, then developed a buzz. I contacted the company and they sent me new speakers - but the new speakers developed the same problem - I gave up and trashed them. I ended up with the Audioengine A5+, which I love.
928282
Yes. Return the whole set. It only gets worse. We had the system for a week and it happened and the one speaker quit working completely so we returned it. We bought a Sony set and have been really happy with it.
1961362
I keep them on my patio so I have not had this problem but I have had some drop out that is fixed by 'power cycling' the speakers and transmitter to basically 're-pair' them. Pardon the pun. --Ed
1246262
No they are not, they are like stereo speakers with little clips on the back that the speaker wires plug into. In the four years I have had these speakers I have had no problems with them.
392091
It's hard to answer your question without being there. You can follow the instructions again and recynk the speakers. If that don't work hard wire each speaker, if one don't workyou may have a defective speaker.
977052
I got the same issue (connected with USB) plus, has static. The on/off control is in the weird location and many times I get the Static with a noise in the speaker. They even get sound when I turn on and off the light in the room. It never happened with the previous speakers.