I have used it for two days. Mis day today went to sync and it will not connect to blue tooth. Settings are on on iPhone. I don't get it. HELP
1694258
It happened to me once and I turned off the phone and the on and it connected. I got to tell you I stopped using it as it is a poor performance device. Unfortunately I got it with a rebate and it does not have any guarantee to return it aghh!Hope it works!
1733871
Press and hold the center button hold it until you hear it say Bluetooth connected. I don't have mine at hand but I remember holding something down till it conected. Also check to make sure it's charged and your devices Bluetooth is turned on
440602
Make sure the speaker is charged. Turn off the Bluetooth on the phone. Shut down the phone and restart. Turn on Bluetooth again in settingand attempt to connect the device. I have a iPhone 4 & 5S and that is what I do when I lose the connection. Try it a couple of times, eventually it should paired. Hope this work.
1470139
It works for me. First you need to turn on the Bluetooth and scan and find the device. Once found you enter the special numeric code and sync. After that it connects automatically every time you turn it on.
2158792
angela, i had the same problem. after two days the screen cracked. because i got an assurance when i purchased the item, i sent it to them. now they offer to pay me back so ... the item moved from 69 to 99, no more bluetooth, few gadgets purchased around, ... waste of money
1395772
Is your iPhone synced to another Bluetooth device? I believe you can only be synced to one thing at a time
2146527
I am on iOS devices but I simply turn it on, it shows up, and then from within the settings, bluetooth, menu of the device I select it and pair it. I will say a cople times I have turned it on and had a hard time pairing it, only to realize it was paired to a different device. Simply turning off the different device fixes it.
1084823
Verify bluetooth is enabled on your device (tablet/smartphone). This is what the instructions booklet has...Turn on the speaker, it goes into bluetooth mode automatically, the blue indicator flashes quickly (this is hard to see in normal lite room); The blue indicator flashes slowly after connection with one device. My iPhone saw the device but took a minute to connect. Let me know if you would like me to copy the booklet for you, would just need an email address if you want it. Later, AS
501175
I work at a cell phone store and I've seen some iPhone with Bluetooth problems. Best thing to do would be to erase the Bluetooth connection on the phone and re-pair the headset. Hope that helps!
1626738
I have used it with other devices. With blue-Tooth you can only sync with one device at a time. So if you've already synced to your phone, you must either turn off your phone BT or chose "Forget this device" on the phone to allow another device to sync to it. This is the same for IOS and Android devices.
716915
Updated for those of you having this pairing problem with the big speaker.It will pair with your phone if you just plug it in, or at least think it is paired. It will play your calls through it, but not music.You need to do as the first commentor said and hold that button down between the volume buttons until it beeps and goes into pairing mode. Then you should be able to find it again and it will play music.If you previously paired without holding the button down, you should forget the device on your iPhone. Turn the speaker off and on and then use the button. The iPhone should be able to see it again after that. I almost sent mine back until I looked up the page for the large size. Updated for those of you having this pairing problem with the big speaker.It will pair with your phone if you just plug it in, or at least think it is paired. It will play your calls through it, but not music.You need to do as the first commentor said and hold that button down between the volume buttons until it beeps and goes into pairing mode. Then you should be able to find it again and it will play music.If you previously paired without holding the button down, you should forget the device on your iPhone. Turn the speaker off and on and then use the... » Read More Updated for those of you having this pairing problem with the big speaker.It will pair with your phone if you just plug it in, or at least think it is paired. It will play your calls through it, but not music.You need to do as the first commentor said and hold that button down between the volume buttons until it beeps and goes into pairing mode. Then you should be able to find it again and it will play music.If you previously paired without holding the button down, you should forget the device on your iPhone. Turn the speaker off and on and then use the button. The iPhone should be able to see it again after that. I almost sent mine back until I looked up the page for the large size. « Show Less
1982851
Well I can't say for sure, as I don't have an iPhone with the current firmware. my guess is that you will have to "forget" the device in the iPhone bluetooth menu and then repair it like Nicole suggested.If the bluetooth doesn't even appear in the list of devices after the iPhone has been unpaired (forgotten it) then I would suspect that there might be something wrong with the earpiece. Before counting it as unusable, try pairing it with another device and see if it will recognize/connect.
2195846
This worked for me also. I accidentally missed step 3, but it found the headset anyway. I had trouble getting it to connect (right click on headset in bluetooth device menu -> Control then pushing the connect button), but after a couple off/on cycles of the headset and hitting the connect button after turning on, it finally connected and now I have music playing. Thanks to OP for solution.
172637
Make sure that all other devices Bluetooth are off including your phone. It should connect after that
1537470
I have been trying to pair it to my phone since i had it samsung and it will not pair. I had it paired to a I-phone previously and can not get it to transfer. it did not work well when it was connected to the I Phone it had a lot of static.
999069
I have had mine for over a year now. I use it daily and every now and again I have this problem.Usually shutting off the speaker, restarting it, then reestablishing the bluetooth connection works. Sometimes shutting off and restarting the music source works. A couple of times the speaker appeared to be paired to my device when it was actually paired with another device in the house and not the one I thought. Turning off or disconnecting the unwanted device and then reconnecting the bluetooth to the device you are using works. Lastly, there have been times when I couldn't resolve the issue in the moment, so I just turned it off and waited awhile and whatever was wrong seems to resolve itself. I have had mine for over a year now. I use it daily and every now and again I have this problem.Usually shutting off the speaker, restarting it, then reestablishing the bluetooth connection works. Sometimes shutting off and restarting the music source works. A couple of times the speaker appeared to be paired to my device when it was actually paired with another device in the house and not the one I thought. Turning off or disconnecting the unwanted device and then reconnecting the bluetooth to the device you are using works. Lastly, there have been times when I... » Read More I have had mine for over a year now. I use it daily and every now and again I have this problem.Usually shutting off the speaker, restarting it, then reestablishing the bluetooth connection works. Sometimes shutting off and restarting the music source works. A couple of times the speaker appeared to be paired to my device when it was actually paired with another device in the house and not the one I thought. Turning off or disconnecting the unwanted device and then reconnecting the bluetooth to the device you are using works. Lastly, there have been times when I couldn't resolve the issue in the moment, so I just turned it off and waited awhile and whatever was wrong seems to resolve itself. « Show Less
100620
I'd let you know tomorrow... cause I ain't used it in like a 3months..it keeps cutting out on me as I talk like the range between my cell in my pocket and the bluedio in my ear..it disconnects..but I'll charge it to see if it does great on voice dial