i received today but it doesn't work,I press the button but no light, and I change it ,it also haven't light .so the Bluetooth doesn't work !
1715321
I got it to turn on but could not get it to sync with my ipad mini. So just use it for cover to protect when not in use.
136023
Sorry i don't know what to Tell you. Make sure you don't have any other device with Bluetooth around. Make sure is charge
1666787
you could try but I found them less than helpful and I still have a Bluetooth that doesn't work all the time. but I would email them and see what they will do for you
1649339
Did you pair it right? Scan for device on your phone. Hold big white button to pair it. Then when you turn blue tooth on your phone, connect it. If that doesnt work, u may need to send it in to get another one.
1634265
Yes, mine didn't work at all and I even got a new battery and still no good, am about to return it.
1537519
I returned mine to the store as it had issues right away-such as the blue tooth not working. Trying to contact Pioneer customer support was frustrating, so I just returned. If you can , I would return and choose something else. Save yourself a huge headache!
1289958
I just followed the directions. I turned on Bluetooth on my iPad. The turned the switch on the keyboard and it showed a blue light. When a number pops up enter it and it should work.
1643792
I had that issue with a previous phone. The Bluetooth of the phone was 'acting up' in my case all it took was to remove and replace the battery in that phone. Hope that works for you.
1568266
try and reconnect the device by turn off and reinstalling - if not check and make sure you have the Bluetooth turn on.
1125643
Dude, if you can return it. Spend the extra money and buy anything that's not Bluetooth. I spend an extra 10 for the software and I still can't get it to work. Now it's just collecting dust. I went to Pep-Boys and they will hook it up to the computer and give you the codes for free
2237286
Mine is still working great so I only have a couple suggestions. Try to reset unit by leaving it turned ON until it completely dies. Then recharge unit and try it again. If still won't work, try a different Bluetooth device. Make sure Sharkk light flashes blue.
1733871
Press and hold the center button hold it until you hear it say Bluetooth connected. I don't have mine at hand but I remember holding something down till it conected. Also check to make sure it's charged and your devices Bluetooth is turned on
877114
Mine isn't doing that. Maybe it's still searching for bluetooth? Did you try holding the power button down to turn it on and restart it?
817763
Mine turns on. Goes off when charged. Does the Bluetooth turn on and work? If so run it awhile and plug it in. If it doesn't work return it.
1848494
Firstly I would ask if you have gone through the correct power up procedure, pressing and holding the main button till the blue light comes on (or for couple seconds more and the blu/red light comes on seeking a pairing) assuming you have tried this I would then check that the USB source actually outputs power (or enough power to charge the device) try this by lugging say an iPhone charger in and seeing if it sends charge to the phone. If this has all been tried then my next step would be to return it to the seller for replacement/refund. Unlikely as you have had it for at least 50 days but worth a try. Lastly if no refund or replacement was offered I would purchase another one as I do rate this device very highly for what I need it for (see my review). Hope this helps. P. G.
277697
It's broken. I had exactly the same experience, and contacted them. They sent me a new one that works fine.
517883
Hi Sheryl -- please reach out to us at support@lil-gadgets.com so we can diagnose a little bit better. Here's a quick link on the Bluetooth feature http://www.amazon.com/gp/help/customer/display.html?nodeId=201175740 so please give that shot. Otherwise, we're glad to assist by email. Thank you.