I think the toothbrush that i buy came full charge. I think i don t need to charge for the first time. All the bars is black. What someone think. I need to charge for the first time? Someone can tell me. I think the toothbrush that i buy came full charge. I think i don t need to charge for the first time. All the bars is black. What someone think. I need to charge for the first time? Someone can... » Read More I think the toothbrush that i buy came full charge. I think i don t need to charge for the first time. All the bars is black. What someone think. I need to charge for the first time? Someone can tell me. « Show Less
1711701
As with any rechargeable battery powered device, I would imagine an initial charge is needed.
1711702
You don't need to charge it if all the bars are there. It comes fully charged when you buy it. As you use the toothbrush you can just keep it in the charger. You don't have to have it go all the way down before you charge it.
1215817
No, it does need to be charged when you first get it and as it completes a few charges on your device.
412827
I am not sure what you're asking but I WOULD NOT purchase from this company! I bought one through a LIving Social, kept it new in box for a year, to give as a gift to my daughter, and when I presented it to her, it did not work and they would not replace it. They sent me a % off coupon for a new toothbrush, which was ridiculous... why would I buy from this company ever again? I would go with a more established brand that will back up their product.Hope this helps!
1123339
The comment doesn't have anything to do with dental hygiene. It has to do with teenage behavior. This is the cheapest model, and it doesn't require that you properly place it in the recharger after use.
1764520
When you receive the new battery ,it needs to charge all the way up before use. it comes partically charged.Hope this will help you
1330135
Hi Edward. This is not the Sonic Care Toothbrush replacement set. The Sonic Care is typically two brushes, approximately $25.00 for both. The product shown is a piece of first class junk. I bought one for a good price for travel and it lasted about 16 months or so. I had a heck of a time ordering the replacement heads from the manufacturer and even as a "guest" could not purchase through them. I ended up buying them less expensively through amazon.com and as soon as they arrived the Diamond quit working. I have two Sonic Care electric brushes that are at least 5 years old. Do yourself a favor and forget Diamond and go with Sonic Care. I promise you will be grateful that you did. Best wishes, Stephen Hi Edward. This is not the Sonic Care Toothbrush replacement set. The Sonic Care is typically two brushes, approximately $25.00 for both. The product shown is a piece of first class junk. I bought one for a good price for travel and it lasted about 16 months or so. I had a heck of a time ordering the replacement heads from the manufacturer and even as a "guest" could not purchase through them. I ended up buying them less expensively through amazon.com and as soon as they arrived the Diamond quit working. I have two Sonic Care electric brushes that are at least 5 years old. Do... » Read More Hi Edward. This is not the Sonic Care Toothbrush replacement set. The Sonic Care is typically two brushes, approximately $25.00 for both. The product shown is a piece of first class junk. I bought one for a good price for travel and it lasted about 16 months or so. I had a heck of a time ordering the replacement heads from the manufacturer and even as a "guest" could not purchase through them. I ended up buying them less expensively through amazon.com and as soon as they arrived the Diamond quit working. I have two Sonic Care electric brushes that are at least 5 years old. Do yourself a favor and forget Diamond and go with Sonic Care. I promise you will be grateful that you did. Best wishes, Stephen « Show Less
583868
Actually, I noticed there are different models in the Series 5000 family... Mine is type/model 3757... Model 3757 requires 17-to-24 hours to achieve a full charge (first time.) to keep charge simply replace the handle on the charger between use, or, charging for 12 hours should return the battery to the fully charged status... I called into Oral-b Customer Service and spoke with a very polite and helpful representative with virtually no wait-time once I navigated the automated menu (requiring one numeric entry - E-Z!)
785517
Happy New Year. I've never had to buy any replacement brushes yet since Pretika has sent me replacement units with new brushes, so I have replacement brushes from the old units still. But I did look online and they seem to be available everywhere--online and brick and mortar stores ie. Bed Bath & Beyond. BTW, I received my free replacement charger today. Gotta love this company!
805868
My new battery was already charged and I used it right away. Then when I loose a bar I charge it about 20 min. when the battery light stops flashing which indicates the battery is fully charged.
418323
As Rob responded, you should have a timer that lets you know you have brushed long enough unless you have an older model that doesn't have a timer. My first Oral B didn't have the timer.
1560726
I've seen that before. It's definitely not a Philips Sonicare toothbrush. I went to their website once and it's completely blinged out. It looks ridiculous. Plus, it must be awful because they say they've been around for years yet it's nearly impossible to find any reviews.
1090692
Hi. I started charging mine as soon as I unboxed it. It had some charge to it but not 100%. So far mine is ok but I hope both of us didn't get a refurbished product. Maybe someone else will reply too.
1312109
They have an "initial" charge, but should recieve a full charge before actual use.
551509
Mine only worked on the first charge. A couple of shaves later, and now it only runs for about 7 seconds on a full charge. I've charged it 3 times to make sure and it just doesn't work. Unfortunately I rarely use it so by the time I realized it was broken it was too late to return. I guess I just lose my money. Lame.
1327734
That means it's on and ready to use. You might to turn it off to have it fully charged first for the first time usage.
2137347
No, the battery came fully charged and ready to use! If yours is not fully charged, battery came with great instructions on how to use. Super easy!!
1940670
First charge took longer than one night. I left it charging next day when I went to work, and it was fully charged when I came home. I can't tell you how many hours it took to fully charge the first time, but what you are experiencing is consistent with my experience. It is a great brush, I prefer it to my old Sonicare Essence.