The hearing amplifier works fine but the white plastic end comes off and sticks in hearing canal - how can I fix that??
1717746
never had that problem with mine,try another size on it or don't push in so deep.
1717747
If the set of device you got has 5 ear tips came with a froggy green rectangular plastic container you do not have the right stuff, worse case you've been cheated by the seller who does not actually carry the genuine Okara Rechargeable personal sound amplifier as advertised. The genuine device should come with 3 ear tips only and a gray square dual-charger for charging up using the wall outlet, or by one triple-A battery which is designed for travelling or when there is no wall outlet for immediate access. Good luck!
1717748
Norine, While wearing the amplifier, it sounds as if you are pretty active (sports related?) in order for the ear tip to come off and stick in the hearing canal. My device came with different size tips. Try a smaller tip and see if this helps. Otherwise, try using a silicone molded ear plug (perforate the end for sound to travel to the device). The ear plug will serve as a retainer/cocoon for the tip. See link below.http://www.bing.com/images/search?q=siicone+molded+ear+plugs
1717749
You could have chosen a wrong size ear tip [the white plastic thing as described]; try the rest that supplied with the device, there are five of them in different sizes, one of those should fit you well
2090453
I only used "TV Ears" for about 1 year before getting regular hearing aids (which in my case work better). I had no problem with the foam rubber tips falling off. I made myself a couple of little covers (kind of like miniature pillow cases) out of very soft cloth and covered the tips with my covers while using the "TV Ears". That way the tips would not get dirty (replacements would have been expensive). When my covers got dirty I merely hand washed them and dried them and they were good to go for awhile. I don't know if my little covers helped keep the tips on but I had no problems except ongoing discomfort due to the weight of the TV Ears hanging from my ears which took some time to get accustomed to.
597718
I had this same problem when I first started using it, but you learn quickly that it is delicate and needs to be handled carefully. Instead of glue/taping it, just search "ear hook loop clip" and get yourself 6 replacements for a couple bucks.
1283445
If you're referring to the plastic sleeves, they come off for cleaning purposes or to put on a different size. If you're referring to the earbuds, then they're broken. :-)
529168
It won't lose the bends. Take some extremely hot water (like out of the coffee pot), pour it in a pint glass, wrap the headphones around it and leave them for 10-15 minutes. That's what I did. They're like normal now.
1324006
No problem with the cord. Sound is superb. However, the metal post pulled out of one of the earpieces. Put it back with superglue and has been fine.
691305
I currently am having trouble with the amplifier as well. I don't know where you would get replacements. I would (and will) be calling the company.
2246409
When you get the box there should be different sized ear fittings inside. If you pull up on one of the edges of the foam fitting that's already attached to the buds then you pull it the rest of the way off. It doesn't just slide off easily but then again I don't think you'd want it to. After you've taken the fitting off then you can replace it the same way you took it off just reversing the process.
2038399
I have the same problems my ear piece has a tendency to always pop off... other than that I love the headset..
783376
Could be a loose connection on solder inside. Try charging with the ears retracted in different positions. I would say not permanently fixable b
1996639
Sorry...I've never had a problem with my headset. Maybe gently tapping at the top to release it or try to use some tweezers. Wish I had a better answer. Best wishes.
2026515
Sometimes even just a small amount of earwax can get in an block the speaker hole. I haven't figured out the best way to clean it out. Last time I dipped the silent earbud carefully into the highest concentration rubbing alcohol I could find, so that the hole that lets the sound out (after you've taken off the silicon tip) was immersed, but no further, so as not to let the liquid touch something electronic. It soaked overnight and I took it out to dry for a while, and the sound was back to normal. Though that worked for me, I don't recommend it unless you're willing to risk destroying the unit. Sometimes even just a small amount of earwax can get in an block the speaker hole. I haven't figured out the best way to clean it out. Last time I dipped the silent earbud carefully into the highest concentration rubbing alcohol I could find, so that the hole that lets the sound out (after you've taken off the silicon tip) was immersed, but no further, so as not to let the liquid touch something electronic. It soaked overnight and I took it out to dry for a while, and the sound was back to normal. Though that worked for me, I don't recommend it unless you're willing to risk destroying the... » Read More Sometimes even just a small amount of earwax can get in an block the speaker hole. I haven't figured out the best way to clean it out. Last time I dipped the silent earbud carefully into the highest concentration rubbing alcohol I could find, so that the hole that lets the sound out (after you've taken off the silicon tip) was immersed, but no further, so as not to let the liquid touch something electronic. It soaked overnight and I took it out to dry for a while, and the sound was back to normal. Though that worked for me, I don't recommend it unless you're willing to risk destroying the unit. « Show Less
1923897
The soft part that goes in ur ear no u can jus pull it away from the plastic covered speaker n replace it with one u had frm a previous headphones. The headphone cable is kinda short thou
247883
On the right side at the top there is a hole, stick the plastic end in there. Let me know if this doesn't work.
1836083
Thank you for your description detailing the position of the earpiece loop. I readjusted the earpiece so the loop would go in as you described, and it appears to have eliminated the discomfort problem.
87222
Hi, you might have a problem one, I can turn mine right up, when I did it by mistake when I first used it nearly blew my ear off !!!, may be ask for a new one ?? any other quires, just ask, Richard , have a nice weekend
2280618
You have to unscrew the coupling, then cut the end of the plastic plug off. After the coupling has been cleared, reinstall the coupling.