Is there any kind of warranty to get replacement is get a bad pot or lid.
1725797
One of my pans had a large dent in it, I contacted Amazon and they sent replacement set before I got the first set re-packed! they give prompt, excellent service!! Be aware, you must return the entire set, and they will replace entire set. They have no way to replace only one pan or lid.
1725798
When we received our initial order, 3 of our lids were damaged because of the way they were packaged and shipped. I got a hold of the shipper and they just asked which lids were damaged and within 3 days we had 3 brand new lids at our door, no questions asked. We didn't even have to send back the damaged lids. I call that GREAT customer service.
412894
I'm searching for a way to use the warranty, all my pans have warn poorly. Orgreenic.com is no more. How do I get replacement pans?
2239416
I'm sorry you are having such a hard time with your cookware. If you purchased this second set thru QVC, they may take it back,although I don't know how long ago you made your purchase or perhaps it's just this one particular piece and lid that you can have replaced, I would contact QVC since you bought the cookware through them. I personally have not had any issues at all with my cookware, I have been delighted since I took them out of the box. I hope you can get your situation resolved! Lori
343382
I need find replacement for inner pan too. Not sure it is quality issue or not. I bought the cooker 4 years ago from Amazon. Now it started losing the non-stick coating in some area.
1610230
I would suggest you contact the Chillwarmer team. They have great customer support !!My son lost his fun jar's lid within two weeks of its purchase. I contacted the them and they sent me a replacement lid. Thank you Chillwarmer team !!
523249
You might be able to get a replacement lid from the manufacturer. The Web site link is http://www.earthmachine.com/purchase.php, and if you scroll down to the bottom of the page you should see the following: REPLACEMENT PARTS Has a piece of your Earth Machine been damaged or gone missing? Just send us an e-mail and tell us what part you need. If your damaged or missing piece falls under the 10 year warranty we will be happy to provide you with a replacement. You only pay for shipping. You'll receive your shipping quote promptly, usually within 24 hrs. Once you agree to the quote, you'll receive your replacement within 5-7 business days. **** Here is their contact information: Contact Information ORBIS Corporation 1055 Corporate Center Drive Oconomowoc, WI 53066 Phone: 1-800-999-8683 Email: enviro@norsemanenvironmental.com Website: www.earthmachine.com; www.norsemanenvironmental.com; www.orbiscorporation.com
572784
Yes, there is a lifetime warranty, and over the 12 years we have owned ScanPan products we have used it to replace a skillet and a sauce pot. It was a relatively easy process but you will be without the pan for a few weeks while it is shipped in, and a new one sent to you.
1176527
I did not get a new lid. I just threw mine away and kept the bottom bowl only. I would contact Nordic Ware. I am sure they could help you.
710664
If you haven't abused your pan and you need a new one because of normal wear and tear, then send it back to Circulon and they will send you a new one free of charge. My wife has replaced various Circulon pots and pans a couple of times since 1988. They are guaranteed for life.
1636074
Not that i know of but i replaced mine and all is good to go now. Amazon had best price i could find and i did a lot of looking.
1496718
Go to Panasonic here in America, there is 800 number, get customer service the model #, and order a replacement pot( wish the inside was any other color than Black) difficult to see/read water lines
2167057
I'm not sure, but when I had problems with the lid when I first got mine, I called or emailed the company I bought it from and they replaced the lid. I don't know about the pan but it's worth an email or phone call. Also, to help protect the pan to some extent, I line the bottom with paper towels and change them out every 1-2 weeks. This helps significantly.
1176529
I'll bet if you call Nordic Ware toll free number you'll be able to ask them if a replacement lid is available. The number is (877) 466-7342. Hope that helps!
1520673
do you mean that the system percolates very slowly, or that the actual pot pours slowly. If the pot itself leaks it could be that the seal between the plastic and the glass is not good. If the seal is bad and the unit is within warranty you should be able to get it replace3d at no charge.
1012965
I would send it back to Amazon or whichever retailer. Call them first and explain the problem. Most small appliances have at least 90 day warranty. You will need a return authorization number "RA #". Write that on the box. They should replace the entire pan free.
1873255
Oh Boy! good question.... never thought of that. Guess I will have to reseach in case I need a replacement. Thanks for the question, sorry I was no help, but I DO LOVE this tea pot
577252
If you still have the receipt, just return it for a full refund. My coffee pot rusted on the bottom & Penneys replaced it. The second one also rusted, but this time the warranty had expired so now I'm stuck with an expensive pot that I can't use. It is a piece of junk! If you can get a refund, do it.