I can't get the ball to turn on. Any tips?
1714177
mine had an issue. I changed the battery and it still didnt work right. I called the manufacturer and they sent me a new LED module no questions asked.
1714178
I use the shaft of the kind of screw driver that takes interchangeable heads. I carry it with me to the park. I can barely turn the ball on or off but of course when I throw it and it bounces it turns itself off half the time. I also had another one which just stopped working - it would flash when I pushed but never become a solid light and stay on. They are good when they work but they don't work a lot of the time.
1714179
Press really hard using a corner of furniture. If not, batteries might be dead as a have read from other reviews.
1714180
It is really hard. I push the round button on the side of a table or other hard surface and push till the ball comes on.
1472145
There's a switch on the bottom that you turn on. If it doesn't work, it's probably defective just like mine was. Mine never worked. I tried putting in brand new batteries so many times and it never worked. Super disappointing. Send it back for a refund.
2245464
Make sure that you reset the ball to make sure it isn't near the end of the game. Otherwise, it takes awhile to get it done. I gave them as gifts and they were a big hit
1613357
Try a fresh set of batteries. Failing that, press the reset button. ...failing that, contact Hasbro. We had a similar issue with a 2012 model, and Hasbro replaced it for us.Wish I could be more help.
1110623
Mine just arrived and we can't get it to even turn on. Three people have tried. The batteries test good. What are we missing?
1138728
I ran into a similar issue but fixed it by plugging it in and holding down the power button until it turned on. You might try holding it for 15 seconds or so.
2175479
Turn the bezel around the bulb. This may take a try or two until you get the feel for it. If that doesn't work, there's a battery or bulb problem. I love the flashlight!
1843257
This happened to mine about a year ago. I contacted GolfBuddy and they e-mailed me detailed instructions of how to re-set the device to the factory settings [while plugged into an electrical outlet]. I also had to remove the battery and re-install it. That did the trick for me.
662918
Press the SRC button to turn it on. If it does not work, it might be bad wiring or problem on the product itself. There is not many reasons that might cause it to go bad
1613359
Try a fresh set of batteries. Failing that, press the reset button. ...failing that, contact Hasbro. We had a similar issue with a 2012 model, and Hasbro replaced it for us. Wish I could be more help.
408225
It sounds like you received a defective ball. The distributor (Plasmart) will replace it - they are good to work with. You can contact them through the website at perplexus.net and explain what happened.
931479
If you remove the battery, there should be a plastic strip underneath it to be removed. Once you do that and replace the battery, it should turn on. Hope this helps!
345963
Have you considered that it may be just broken ? It should light up right when you plug it in. Play with the sensitivity ... If still nothing them obviously it's broken.
1500823
Make sure that the bowl is seated properly as well as the handle. There is a switch at the back, I sometimes forget to switch it on, then you will have the digital numbers come on, once that is done the paddle should turn. I know originally I had the same problem and though the item was defective, though it had been packaged badly, looked like a return. Amazon is so good about standing behind all they sell, so I did get a replacement. I love it.
1308799
You will need to describe in more details about the problem. "does not work" is too vague. Power doesn't come on? Motor not turning on? Balls are not shooting? Balls are shooting only once in a while? Balls shooting at bad angles? Once you provide that information, then maybe someone can help you.
1289747
Double check to make sure it's not on "no flash" (lightning bolt with circle and slash through it) which you can change by pressing the circle with the ok in the middle. If that doesn't work, turn the camera off, take the battery out, and then put back in and turn on. also make sure your camera is well charged. Otherwise, get service.
394515
I have even purchased some of these at local stores. There should be a tag that needs to be pulled out, then I have found the ball needs to be shaken before putting it in the toy. Shaking the ball will activate the battery. If it still doesn't work (especially if it didn't come with a pull-out tag in place), it's probably a dead battery.