Does the battery need to be replaced often? I got mine 3 months back and no matter how long I charge it the battery shows dead. Is this a defect?
1727757
I tested it only, no long term use. But -- that sounds like a major defect to me. I would look into returning it.
1727758
Probably a bad battery. Ours can be off the charger for days and still have a power, not being used that whole time. As in, I had it for a nap time while I was outside and turn it off after nap (couple hours) but don't plug it in, it will still have charge a few days later. It has also lasted over night (audio only) not being plugged in.
1388105
I purchased it on line a couple of years ago. I used it once, when the battery went dead I put it on the charger but it didn't charge or the charger is bad. It hasn't worked to this day. Does anybody know what is wrong with it! Please let me know.
1552926
Never had a problem w/the charger.just adjust the batteries.get a battery checker.best way to check any battery.also the batteries are old?best wishes.
85882
I charged mine only when I got it three months ago, didn't charge it after that
193430
I purchased mine 6 weeks ago and am now having the same issue. I am wondering if yours and mine are from a bad lot. I have emailed the seller directly (per Amazon's instructions for defective batteries) and am waiting to receive an answer. I will most likely email the address on the box it came in if I don't hear back from the seller very soon.
1347912
Hi the little charger that came with it... But it takes unusually long to charge... And if it doesn't charge it may need another battery... But it took a long time to charge
85729
Sounds like battery is going bad. If still under warranty, call or email Trio tech support for repair. I had one of these die after only one month and my sister's had issue similar to yours at six months.
2030413
Wow i thought i was the only one... i bought it just over a year and a half and mine has stopped holding its charge aswell. I believe a new battery would solve the problem though. If you find one please let me know aswell.
695684
Well it's difficult to say, It's only been 2 months since I've had it. And it still works now. My only issue with it is that once in a while it occurs when it wont charge even when it's plugged in. But because I'm a buffer in computers I can fix that issue. all I can say is that it's better than my old battery cause I basically had to have it plugged in. with this battery I dont... Did that answer your question? sorry if it didnt.
287525
It's a slow charge so it may take a while, try leaving it for 2 hours then see if the problem exists . If it still don't charge then send it back you may have a defect .I just got may replacement.
739452
I too leave mine plugged in. However, when I have left it out for a little while, always charges right back up. I don't see how the battery can be replaced. I have had mine several years now and cannot complain at all about how it works.
428774
No, it's not normal, you should send it back, mine has always charged to 100% in the 3 months that I been using it.
2219021
Unfortunately I have not had good luck with the battery. After about three months of use the battery no longer holds a charge very well. By this time I had to to charge it every couple of days. I contacted Water Pic and after some discussion they did replace the unit, and have now done so twice. But both replacement units have had the same problem with the battery no longer holding a charge well after 2-3 months of use. They seem to be aware of the problem but have not taken steps to correct it.
41364
Mine stopped taking a charge after 3 months. All it does during and after charging is constantly flash red and then dies after a few minutes of use.
906306
It could be a bad battery. If it is a bad battery, you can call customer support, and they will send you a new one. They were very pleasant when I spoke with them about a battery issue not holding a charge. At the time, the customer service person told me that new batteries should be charged for at least 24 hours in order to keep a full charge. He also told me if the battery didn't work, that they would send me a new one.
876328
I have had mine for some time and don't recall that it was a problem when I installed the battery. Sounds like you may have to return it and get another, BTW, I do like (and trust) the unit.
949044
I bought 2 and immediately had a problem with one of them (which I returned). I do notice it doesn't hold a charge very long these days. I've had mine about 6 months but only use it on occasion. Good luck :)