Hot or dead pixels? I seem to have bad luck with this TV... I generally love amazon and believe their customer service is superb... But I'm beginning to wonder about televisions.The first set had a buzzing problem (you might have seen my post). The second one worked fine for 3 weeks but now is getting crazy pixelation after about 1 hour of operation. Checked both DVD, blue ray and regular programming. First, I see a few dots and then lots of scatterred pixels. Once you turn the TV off and turn it back on, they diappear... But then show up again after about an hour...Amazon graciously agreed to refund my money. I love this TV (both design and PQ) if only I could get a non-defective model.Anyone had the same issue? Hot or dead pixels? I seem to have bad luck with this TV... I generally love amazon and believe their customer service is superb... But I'm beginning to wonder about televisions. » Read More Hot or dead pixels? I seem to have bad luck with this TV... I generally love amazon and believe their customer service is superb... But I'm beginning to wonder about televisions.The first set had a buzzing problem (you might have seen my post). The second one worked fine for 3 weeks but now is getting crazy pixelation after about 1 hour of operation. Checked both DVD, blue ray and regular programming. First, I see a few dots and then lots of scatterred pixels. Once you turn the TV off and turn it back on, they diappear... But then show up again after about an hour...Amazon graciously agreed to refund my money. I love this TV (both design and PQ) if only I could get a non-defective model.Anyone had the same issue? « Show Less
1700081
Well MFin, my replacement set arrived last week and, thus far, it's been absolutely perfect. The crystal clear edges and deep blacks that sold me on this set in the showrooms is now alive and well in my living room. High Def looks absolutely sick. The "buzzing sound" that many owners cite (and admittedly, was very noticeable in my 1st set) is now virtually non-existant. I'm going to chalk my first experience up to a fluke. I hope you end up with a '5084 that meets or exceeds your expectations. I recommend you give it 1 last shot....good luck!
476216
Yep, though my crazy pixellation issues happended about 5 minutes after first turning the TV on (for the 1st time) and now are there from the 1st second I turn it on, every time. Amazon is sending me a repacement unit, no questions asked. I did a lot of research before buying this set and I'm hoping the new set I receive proves that it wasn't all in vain.
1700082
Thank you for responding... I feel the same way - really love this TV in theory - if only I could get a good set! Amazon has superb customer service.
1947745
Would any of you who own this TV please speak up your experience? I'm considering a buy until seeing this thread. Please help. Thanks. Luan
879123
I really looked hard and I can't see any dead pixels. You could always return the monitor if it has problems.Amazon is extremely fair about returns.
379059
My tv looks great, Please try to play something from amazon instant video or netflix, sometime cable signal is not as good as it should and image quality became bad. Believe me this is one of the best inversion I ever did, this tv looks so goodThat a lot of friend ask me where did I buy this tv because it looks so amazing. I have a 47" LG and you can note the quality difference. I think if you can see the pixel problem with netflix or amazon instant video then the tv it is not working properly
1692553
I emailed the company i bought the Tv from, and still no response if they dont fix it i am going to claim a to z guarantee. I suggest you do the same contact amazon or the third party seller and tell them to call up Ups, because ive read some stories about individual people getting ignored or hanged up by Ups costumer service. If they wont call them ask for a refund. Hope your package makes it soon as well!
2132317
Thanks Rossi for your reply. I didn't want to add to the post until I had the Samsung service technician come to my home and hear it for himself, which he did today. Turns out that it was the power supply which had to be replaced. The technician said that when the tv is turned off and the crackling sound persists, it shows that there is an issue with the power supply and it needs to be replaced. The technician said that he hasn't normally had an issue with the 4661 models, but that it does happen. No more noises, and just to add that the technician was great! I've heard in blogs that Samsung lacks in customer serivice, but I couldn't have been happier with how they handled my issue. Thanks Rossi for your reply. I didn't want to add to the post until I had the Samsung service technician come to my home and hear it for himself, which he did today. Turns out that it was the power supply which had to be replaced. The technician said that when the tv is turned off and the crackling sound persists, it shows that there is an issue with the power supply and it needs to be replaced. The technician said that he hasn't normally had an issue with the 4661 models, but that it does happen. No more noises, and just to add that the technician was great! I've heard in blogs that... » Read More Thanks Rossi for your reply. I didn't want to add to the post until I had the Samsung service technician come to my home and hear it for himself, which he did today. Turns out that it was the power supply which had to be replaced. The technician said that when the tv is turned off and the crackling sound persists, it shows that there is an issue with the power supply and it needs to be replaced. The technician said that he hasn't normally had an issue with the 4661 models, but that it does happen. No more noises, and just to add that the technician was great! I've heard in blogs that Samsung lacks in customer serivice, but I couldn't have been happier with how they handled my issue. « Show Less
519833
TV should not be hot. Most likely the cause was a dirty signal coming from Best Buy's HD signal to the TV. Smaller chance is that the peice was going bad. Either way, the odds say this won't happen to you. The 8000 series is one of the best / most efficient TVs out there and normally runs quite cool.
391688
I've had mine for almost six months and it happened couple of times. I've noticed that it never happens when I watch a DVD or Blu-Ray disk, or when I am streaming something either from Internet or my media server. It only happened when I was watching cable using my Comcast digital cable box. When it happens it goes black and comes quickly right back. Before it comes back it shows for a split second a sign that it is establishing HDMI connection. I was wondering if it has something to do with the cable box, but it is so rare that it is difficult to identify a pattern.
818353
I just described the problem... Unfortunately, once they touched the TV, it started having random "dead" pixel issues, so I returned it to Amazon and purchased at a local retailer...
827630
i"ve been planning on getting this one but was just waiting for another coupon. As far as my research goes, there is nothing wrong with this TV. The buzzing sound some people report doesn't seem to be a major issue or at least it's a fixable one. I think what's going on is Amazon screwed up something and enough people complained so they pulled it until they can get to the bottom of the matter. I tried contacting Amazon to ask if there was a chance it might be available before the coupon expires today, and all I got was the same vague "Item under review" reply. The way I see it, they should extend the coupon for this one till the TV is available again since it's because of their screw-up that we can't buy it. i"ve been planning on getting this one but was just waiting for another coupon. As far as my research goes, there is nothing wrong with this TV. The buzzing sound some people report doesn't seem to be a major issue or at least it's a fixable one. I think what's going on is Amazon screwed up something and enough people complained so they pulled it until they can get to the bottom of the matter. I tried contacting Amazon to ask if there was a chance it might be available before the coupon expires today, and all I got was the same vague "Item under review" reply. The... » Read More i"ve been planning on getting this one but was just waiting for another coupon. As far as my research goes, there is nothing wrong with this TV. The buzzing sound some people report doesn't seem to be a major issue or at least it's a fixable one. I think what's going on is Amazon screwed up something and enough people complained so they pulled it until they can get to the bottom of the matter. I tried contacting Amazon to ask if there was a chance it might be available before the coupon expires today, and all I got was the same vague "Item under review" reply. The way I see it, they should extend the coupon for this one till the TV is available again since it's because of their screw-up that we can't buy it. « Show Less
952452
I have the same problem too. I just bought this LED 55 in for 2 months and it is making horrible buzzing sound. With the backlight setting to 10, the sound is very obvious, and it will get louder as I watch TV longer, like more than 1 hour.I bought service warranty with Frys, the technician came in and tried to replace the power supply because he thought it was the problem. Turn out the problem was not caused by the power supply but the TV itself he said.I just opened a ticket against Samsung, the Engineer will come over next week to take a look.
724485
Go to CNET and look this tv up. People have posted calibration settings on there. My recommendation at this point would be to return this tv immediately! I have had the pn64e8000 for nearly two years now and it just died yesterday. I have found out recently that these tv's were shipped by Samsung with bad panels. I am not the only one this has happened to and some folks are trying to organize a class action lawsuit over this issue. I have had two Samsung tv's and they both let me down. Their customer service sucks and they will give you the runaround. I just ordered a Sharp aquos Lc70sq15u which is about the same price i paid for the pn64e8000 and is twice the tv. BEWARE OF SAMSUNG!!! Go to CNET and look this tv up. People have posted calibration settings on there. My recommendation at this point would be to return this tv immediately! I have had the pn64e8000 for nearly two years now and it just died yesterday. I have found out recently that these tv's were shipped by Samsung with bad panels. I am not the only one this has happened to and some folks are trying to organize a class action lawsuit over this issue. I have had two Samsung tv's and they both let me down. Their customer service sucks and they will give you the runaround. I just ordered a Sharp aquos Lc70sq15u... » Read More Go to CNET and look this tv up. People have posted calibration settings on there. My recommendation at this point would be to return this tv immediately! I have had the pn64e8000 for nearly two years now and it just died yesterday. I have found out recently that these tv's were shipped by Samsung with bad panels. I am not the only one this has happened to and some folks are trying to organize a class action lawsuit over this issue. I have had two Samsung tv's and they both let me down. Their customer service sucks and they will give you the runaround. I just ordered a Sharp aquos Lc70sq15u which is about the same price i paid for the pn64e8000 and is twice the tv. BEWARE OF SAMSUNG!!! « Show Less
939645
I had the same thing happen to my Samsung LN40A650 40-Inch 1080p 120Hz LCD HDTV. THANK GOD, I have 6 days of warranty left. I have got the run around from Samsung reps. After a weeks worth of phone calls, I was assured that I will get my TV worked on under warranty. May be that this model is faulty. They should give us a hassle when we shell out mega bucks for these TVs, then they may would learn a bit of respect for the customer.
404861
I have the same problem with this TV. Only blinks for about 15 minutes when trying to watch HD channels. After this "warm up" period it's fine. My guess is a bad soulder joint that connects best when it literally warms up and expands. I've searched for solutions to this but haven't been able to find any.
552969
I haven't had any problems with mine, but I did have a similar problem with another model and this is how it started before the whole screen went dark. I had a technician come by. He said it was the mother board and that he would fix it but he couldn't guarantee it wouldn't happen again. He said that it's best to replace the mother board, and if you have to do that you might as well buy another tv. I took a chance and he fixed the problem temporarily, then it died, so I threw it away and bought this LG. I've had it since July 2013 and it's worked fine. Mine is the same model in a 50-inch. I did buy the 5 year warranty just in case since it's new technology. With these smart tvs it's best to get the warranty because you never know. If it's still under warranty, you should return it and have them replace it before your warranty expires because once the mother board gives out it's too expensive to fix and you're better off buying another tv.
1880506
Oh man... My Samsung 5271 purchased Xmas 2007 has just starting doing this too. I turn it on, and the bottom 3/4 of the screen is distorted and unwatchable. It seems to clear up within a few minutes, and only rarely does it after "warming up". But I'm quite frustrated to have an relatively new, yet out-of-warranty TV that is malfunctioning.At this point I am just going to live with it... since I did not purchase with AmEx to get the extended warranty. But I am worried that the problem will get worse, as some of you have posted.Can anyone who gets this problem fixed, please post on the actual cause and remedy, and the amount paid to fix?Thanks in advance! Oh man... My Samsung 5271 purchased Xmas 2007 has just starting doing this too. I turn it on, and the bottom 3/4 of the screen is distorted and unwatchable. It seems to clear up within a few minutes, and only rarely does it after "warming up". But I'm quite frustrated to have an relatively new, yet out-of-warranty TV that is malfunctioning.At this point I am just going to live with it... since I did not purchase with AmEx to get the extended warranty. But I am worried that the problem will get worse, as some of you have posted.Can anyone who gets this... » Read More Oh man... My Samsung 5271 purchased Xmas 2007 has just starting doing this too. I turn it on, and the bottom 3/4 of the screen is distorted and unwatchable. It seems to clear up within a few minutes, and only rarely does it after "warming up". But I'm quite frustrated to have an relatively new, yet out-of-warranty TV that is malfunctioning.At this point I am just going to live with it... since I did not purchase with AmEx to get the extended warranty. But I am worried that the problem will get worse, as some of you have posted.Can anyone who gets this problem fixed, please post on the actual cause and remedy, and the amount paid to fix?Thanks in advance! « Show Less
1502369
Call Amazon to return the tv. I just talked to them about exchanging a tv for another one, but they said they can only refund and then I'd have to purchase new. They said the only way they exchange is it one was damaged and then they would send you the same model.