How is the Dyson on hardwood floors? I've been wanting to get a Dyson Animal for years. Now that the DC25 is out with the Ball, it is exactly what I was waiting for. HOWEVER, I have one nagging concern: The main level and stairs of my home are all hardwood. I'm under the impression there is not a way to manually turn off the rotating brush of the Dyson? For those of you who have hardwood floors, does the Dyson scratch your floors? How do you vacuum your hardwood floors? Do you use an attachment? Does the rotating brush stop rotating when you use the wand and attachments? How is the Dyson on hardwood floors? I've been wanting to get a Dyson Animal for years. Now that the DC25 is out with the Ball, it is exactly what I was waiting for. HOWEVER, I have one... » Read More How is the Dyson on hardwood floors? I've been wanting to get a Dyson Animal for years. Now that the DC25 is out with the Ball, it is exactly what I was waiting for. HOWEVER, I have one nagging concern: The main level and stairs of my home are all hardwood. I'm under the impression there is not a way to manually turn off the rotating brush of the Dyson? For those of you who have hardwood floors, does the Dyson scratch your floors? How do you vacuum your hardwood floors? Do you use an attachment? Does the rotating brush stop rotating when you use the wand and attachments? « Show Less
1704279
Yep. I hate to add to the chorus, but it scratched my brazilian cherry hardwoods. Just like the above post - if a hard particle gets dragged, it scratches the floor - I sometimes don't notice until a few scratches are made. I'm not happy - I paid a lot of money for the vacuum AND the floors! Does Dyson have anything to say about this problem?
1704280
I agree, I also have a dyson and just had Bamboo Floors put in and the Dyson has scratched our floors as well.
8482
There is a seperate button to turn the brushbar on/off. It is by the power button. This model has two motors one for the suction and one for the brushbar. On earlier models there was only one motor to control both. It works great on bare floors!
1704281
I noticed the DC25 left a scratch on our new engineered wood floor. My solution was to wrap the wheels and the middle section of the ball with masking tape. Kind of a nuisance to have to do that with a $400 vacuum, but it no longer scratches!
1704282
Yup. Just got the DC28 Animal and used the 'bare floor' setting on my bamboo floors. it scratched em up real good! Using the machine on the "low carpet" setting seems to be better, but I'm a nervous wreck when I use it.
1704283
I have trouble making a choice between Dyson DC25 All Floor and DC25 Animal. I have both hardwood floor and carpet as well.
1704284
Hi Ben, Which Dyson do you have? Do all dysons scratch the hardwood floors? We have the asthma allergy one and it did scratch our brand new floors. We are looking for a Dyson that will not scratch the floor- does anyone have suggestions?Tara
1704285
Our Dyson scratched our hardwood floors. It's too low to the ground, so anything hard & tiny will get pushed & ground into the floor by the vacuum.
1704286
I purchased the DC25 Animal and I'm very happy with my purchase. It does a great job on all my flooring - carpet, vinyl and ceramic.
35978
Mr. Cook I can promise you, the Dyson DC39 Animal Canister vacuum will handle any cleaning job. I can't speak about a long shag carpet, as I have a short shag, but I couldn't believe how strong it was. I have a short haired dog about the size of a Jack Russel, who sheds hair like you would not believe. Within a day, after vacuuming on the hard surface part of my house, I have balls of fur as big as a tennis ball all around the edges of the hall, and close to the edge of the couch. I just got my DC39 on 5/10/12, but I am one happy camper, I can tell you. The carpet in the bed room was just washed with an expensive carpet shampoo machine that I bought a while back. The shampoo machine pulled a ton of hair out of the carpet even after I had vacuumed it just before running the shampoo on it. I had just shampooed it again just a couple of days before the DC39 came in. The amount of fur that it pulled out of that supposedly sparking clean carpet, was astounding. Also in the same room I have a big king size bed that the regular vacuum couldn't get under. After looking at the amount of hair from the rest of the room, and emptying the canister, I thought about pushing the suction head under the bed as it is flat as a pancake, and can get under nearly everything. Again it filled the canister up. The handle has a button on it the lets you stop the brush from turning when you are on a hard surface. I suppose that's to make the brush last and not wear out on the hard floor. The brush turned so fast on the short shag that you could feel the vibration of it really strong as you worked with it. The head is almost weightless, but it makes the carpet stand up as though it has a lot more weight to it. I recommend it to anyone. Good luck.
779963
The DC17 is an older model which Dyson no longer sells direct but is still available online and in some stores. The DC28 replaced it and is the newest non-ball animal model. The biggest difference between them is weight and suction: the DC17 weighs 33 pounds versus 20.61 pounds for the DC28, and 24 pounds for the ball DC25. The DC28 has more suction: 245 air watts versus 220 air watts for both the DC17 and the DC25. I don't have either model: I have the older DC14 Dyson Animal which, after 6 years, still has amazing suction (it has the 5/8 gallon bin). In comparing the DC25 Animal ball to the DC28 Animal, the big difference (beyond the ball technology which gives the DC25 more maneuverability) is the size of the gallon bin: DC25 has 1/3 gallon bin versus the DC28's larger 5/8 gallon bin, so you will be emptying the DC25 more frequently, which could be a pain if you have long haired cats or dogs which shed frequently; so that's the trade-off, also there is a price difference although Amazon has good discounts on both models. My DC14 does clog but it can be easily cleaned by taking the canister off completely (it comes off with the push of a button), and wiping it down with a damp paper towel or sponge. If you can't get all the small holes unclogged doing that, you can use the end of a paper clip or tiny screwdriver to stick in the holes and push out any remaining debris. It is a bit annoying to have to do only because Dyson advertises that you never need to do this. I also rinse out the bin from time to time (they provide instructions for doing this). Hope this helps in making a decision which model to buy.
1227017
The DC33 picks up hair exceptionally well. I reside with 2 elderly people and a dog, and it seems like all of us are constantly shedding. I'm always amazed at the amount of hair I see when I empty the Dyson's dust bin. I sometimes wonder that we're not completely bald. The Dyson transitions easily - but manually - from carpets to solid floors.
1227016
I bought the Dyson DC33 a few months ago and it is the best vacuum I have ever had. I have mostly carpeting and some hardwood but it works well with both. You may want a response from someone with all hardwood flooring BUT I must say the thing is powerful.. I told my brother in law to get one for my sis for Xmas... unromantic gift of course! haaa
1022194
Did you ever get an answer on how the Tempo works on hard wood? I'd love to hear as that's all I have. From the reviews it sounds like a great and reasonably priced vacuum, but it seems to have mixed reviews on the question of bare floors. Thanks very much!
55577
I purchased the DC28 a few weeks ago and recently took it to task on my hardwood floors. This vacuum has a "bare floor" setting, which stops the brushes completely; however, the suction action remains the same. When finished, I did not notice any scratches or scuffs on the floor (my floors are stained with two coats of Minwax polyurethane).
1410545
If your sets of stairs aren't too high, the wand will probably extend enough for you to clean them from the bottom. A stair attachment is included. This vacuum works GREAT for animal fur and hair, we have two long haired cats and a dog that sheds a lot. Only problem I have with mine is that it is the high maintenance girlfriend of vacuums, have to clear dust and fur out of lots of little nooks and crannies all over the vacuum every week or two or it builds up and interferes with regular operation. But it's worth the effort. After a year of service it's still going strong, and I fully expect it to last several more years. If your sets of stairs aren't too high, the wand will probably extend enough for you to clean them from the bottom. A stair attachment is included. This vacuum works GREAT for animal fur and hair, we have two long haired cats and a dog that sheds a lot. Only problem I have with mine is that it is the high maintenance girlfriend of vacuums, have to clear dust and fur out of lots of little nooks and crannies all over the vacuum every week or two or it builds up and interferes with regular operation. But it's worth the effort. After a year of service it's still going strong, and I fully expect... » Read More If your sets of stairs aren't too high, the wand will probably extend enough for you to clean them from the bottom. A stair attachment is included. This vacuum works GREAT for animal fur and hair, we have two long haired cats and a dog that sheds a lot. Only problem I have with mine is that it is the high maintenance girlfriend of vacuums, have to clear dust and fur out of lots of little nooks and crannies all over the vacuum every week or two or it builds up and interferes with regular operation. But it's worth the effort. After a year of service it's still going strong, and I fully expect it to last several more years. « Show Less
1342909
I am very happy with this vac. Does great on carpeted and wood stairs and floors! It gets pretty close to walls when it cleans but you'll need a canister vac to really do a thorough job. But how often do you do that? This is a great vac with very good power. I love it! Hope this helps.
919254
In my home all I have is hard surfaces for my floors because I have at this time 2 dogs and 2 long hair cats. When I moved in here I took out all carpets - this is a desert location and well difficult to keep floors clean all that to say, I have wood, tile and laminate flooring throughout my home. I needed a vacuum that would do a major clean up on cat hair and cat litter plus all the miscellaneous 'stuff' that comes in from the gardens on all the paws. I needed a vacuum that could be used with and without the brush because the tile needs the brushing element to get litter out of the grout between the individual tiles...this vacuum does it ALL my tiles and my wood/laminate without brushes that can destroy the wood/laminate finishes. I keep the recharger and vacuum in my office also where the litter boxes reside and any mess is quickly cared for with so little effort. Since my cats are a breed known as Ragdolls and quite large in size I do have cat hair to content with along with litter....not a problem for this vacuum. You just pop off the canister on the front and I do this at my outside garbage area and shake out the canister - the filter comes out easily and I clean it with a very soft tooth brush...takes so little time and I've my vacuum back on its stand recharging in readiness for the next use. I have talked on at length, however in my defense I am 80 years old and when I feel I have something worth talking about, I do. Hope this answers your question.
319577
I have a very old Hoky that I love. I decided to get another one and the brush keeps coming off. I was very disappointed in it. It cleans great as long as the brush stays on. I don't use it on my hardwood floors, I only use it on carpet even though I have a lot of hardwood. I find a microfiber dry mop works best on dust and I use my reg vac for the hardwood floors. Hope that helps.
1080731
I was about to post the same complaint! We got our DC14 back in February I believe and at first it was great on our old carpeting (14 years plus). Then in August I got new carpeting in 2 of our 3 carpeted rooms -- this new carpet is a good quality Anso Nylon, and I love it -- except that the DC14 takes a lot of muscle power to push around on the new carpet. I mean seriously, I expect my shoulder to give out! It often makes that horrible grinding noise when I try vaccuming this carpet. Also it doesn't seem to pick up nearly as much pet hair on the new carpet as it used to. I have pored through the manual but it only says that the DC14 may not be good on area rugs because they are not secured to the floor. It suggests raising the rotating brush for the hardwood floor setting. This isn't helpful to me in my situation. I tried that, same results. I know the vaccuum itself is still fine because it works wonderfully on the one room that still has the old carpeting. That old carpeting was installed by the our house's previous owner so I don't know what it is made of, but I suspect it's polyester. I believe that the DC14 just isn't good on certain kinds of carpets. Do you know if your new carpeting is nylon? If so, that may be it. Dyson really needs to address this problem if I am correct about the cause. Either that, or the box AND Amazon's product page should have a very visible warning that this vaccuum is not good for Nylon carpets. So if anybody can recommend a vaccuum that does well on an Anso Nylon, I'm all ears!
683688
I really love this machine. I also have the dyson animal for my larger area rugs and carpet. I used to use it in the kitchen, etc but now that I have this guy, I use is on a lot in kitchen, bathrooms and so on. it gets in small places, and like its big brother, you will be amazed how much is in the canister when you finish. it is really good if you have a dog. great suction
939870
I have laminate and tile floors as well as area rugs, and the Dyson DC39 Animal Canister works very well on all of my different floor surfaces. There is a button on the handle to turn off the power brush bar to prevent scratching of floors. Honestly, it works fine with the brush on or off.
1572296
The Dyson DC65 Animal Complete. I have the first dyson vac ever made and still love it but I was visiting a friend and they had the newer one with the ball. What a difference, so easy to maneuver. Since I have two cats I decided to get the new DC65. It is great, pics up hair like nothing and the attachments are great for upholstery. We keep the original one upstairs and use the new one downstairs. No more carrying the vac up and down the stairs.
1826826
This vacuum cleaner works reat on picking up my dog's hair. On hardwoord floors, I turn off the brush and strictly use the suction. The brush is off so it does not scratch the floor from repeated use. The small rotating brush that comes ith the unit works great on furniture. I have no regrets buying this unit.
688693
I have laminate wood flooring, not hardwood floors. I usually sweep and mop that floor, but I got my vacuum out to answer your questions and went over the laminate floor with it. There is no scratching at all whatsoever and it does pick up dirt and stuff just fine. I've even picked up a few pebbles or a small screw, etc. with no ill effects. Great vacuum! The rotating brush on the floor doesn't bother me or seem to make a lot of noise. Just the same sound from the carpet to the laminate flooring with a little more hollow sound on the hard floor.