Why is the remote over 2 pounds? What else is shipped with it? Why can't I buy just a replacement remote for $170?
1704787
It weighs over 2 pounds because the LCD screen and function icons are 20% larger. The remote has a slimmer, more ergonomic design as well as an easy-access battery compartment.
834711
I don't really remember, but think not . Recall thinking it was in picture but didn't come with it . I would ask first, think remote is around $22.00
566669
I found the buttons on the remote somewhat difficult to press and get a response. Also, you must get close and be absolutely direct, straight on, in pointing it. If it still doesn't work, contact the company. They have very good support and if they can't help you, will most certainly replace it.
853249
I would call customer support on the issue. Seems like you received a faulty remote :/
1895142
I have no idea how to replace a lost remote, but I need another remote also. I dropped mine and now I can't recharge it because the internal plug broke loose. If you find out how to get another remote let me know.
1283709
Toshiba.com accessories shows their CT 90235 as the appropriate remote for 32HL95 and 37HL95 at $24.95. Please verify before you order, Good luck, CWB
758383
You can try this URL: http://sparedparts.com/parts/details/philips-ds9000-remote-control-original-996510032879The price and shipping seems high but it completes our DS9000.
1280326
I know how this sounds but the manufacturer may have them if you ask nicely. I was able to get a replacement last year.. if not go for a generic remote or other. Sorry that is all I can advise.
369165
Sorry to hear that. All my remotes did work. I would go to your account and under your orders select the option to return or exchange. I am sure they would be happy to replace them if they are not working.
1606181
The original remote we bought was brand new and the replacement was brand new. I'm looking at the box now (why do I still have this?) It says the logitech hardware warranty is 1 year.
1606183
That is a good question one I didn't even think to ask. Nothing i have seen in writing explains but the way i have received them packaging wise makes me lean towards seller refurbished. The first one i received didn't work right so i returned it for a refund and bought another from a different seller. The second one didn't have the battery so i contacted the seller and they said they were going to send me the battery. So it remains to be seen whether my second remote is fully functional. Again to answer the question i have not seen any factory refurbished or warranty papers with either remote. Hope this helps! That is a good question one I didn't even think to ask. Nothing i have seen in writing explains but the way i have received them packaging wise makes me lean towards seller refurbished. The first one i received didn't work right so i returned it for a refund and bought another from a different seller. The second one didn't have the battery so i contacted the seller and they said they were going to send me the battery. So it remains to be seen whether my second remote is fully functional. Again to answer the question i have not seen any factory refurbished or warranty papers with either... » Read More That is a good question one I didn't even think to ask. Nothing i have seen in writing explains but the way i have received them packaging wise makes me lean towards seller refurbished. The first one i received didn't work right so i returned it for a refund and bought another from a different seller. The second one didn't have the battery so i contacted the seller and they said they were going to send me the battery. So it remains to be seen whether my second remote is fully functional. Again to answer the question i have not seen any factory refurbished or warranty papers with either remote. Hope this helps! « Show Less
768144
1-877-299-1296 this is the phone number of the company. They will be able to order a new remote for you. They are very prompt and a great company to do business with.
1911930
Yup. Me too. Just now, after 2 years of HEAVY use. Ah, that's okay. I loved it so much, every little thing, that I bought an identical replacement. I've yet to find a remote so easy to manage and program at a better price.
1573487
I purchased this TV in late July, 2011 from Amazon for $598.00 + free shipping and free returns. I love this unit as well as the remote with pull-out keyboard but I am puzzled about why the price has almost doubled. At $1,000.00 this set is overpriced, IMO.
900437
I have two of these units and the remotes one both are starting to work less effectively, the buttons just seem tired and don't respond as quickly as they should. Looking around for a replacement, you can no longer buy a genuine remote but I did find this:http://remotes.com/store/harman_kardon/go_plus_play.htmlThe non-genuine replacement looks identical to the original but since I don't have one (yet), I can;t comment on how well they work.
2014941
I ordered a RM-YD024 remote from the Sony website for about $26 I think.It has a light and is a better designed remote, shipped with the XBR butit works well with the KDL5200W4100.
1273763
Did you every get an answer? my original remote is dead and I hate the qwerty keyboard. Let me know what information you find please