I am having trouble with the top cap leaking, is there something I need to do?
1577244
Did it come with a straw? If not it should have. I read somewhere on Amazon that people's were not coming with one when they should.
1455411
Rub some soapy water on it to see where its coming from, if it's the pin take it to be replaced since the valve stem isn't sitting right. If it's close to the bottle on the bonnet, it may have loosened some so you can retighten the valve assembly to the bottle.
674685
I had one that did the same thing that I finally had to throw away and buy a new one. Thankfully they don't cost to much. Anyway's just be sure the cap is screwed on tight and maybe pour out some of the nectar so there's not so much overflow. If it keeps leaking then it's just the cause of a bad feeder and you will have to buy a new one. I've had about 5 of them and I only had one that leaked bad. Goodluck!
1492135
No, sounds like something isn't in tight. I've never had a problem with any of mine leaking. Give the company a call
1707526
find the correct yellow adapter with black grommet first, then the silver cap goes on top of it and screws it down to hold it in place to keep it from leaking; then just place the yellow bucket on top.
381743
Make sure that the nipple is sitting correctly in the ring cap. We have seen situatio s where we pull the nipple to much into the ring cap and it leaves a gap for the liquid to leak.
1155581
Loosen and retighten the bolts at each joint. If it still leaks, it is defective. Return it to Amazon.
2053343
One, do not tighten the cap too tight. If you over tighten the pump cap it will not hold on and will pop loose. The threads on the silver pump cap were not formed deep enough. Two, try wrapping the threads on the can with Teflon plumbers tape or even black electrical tape, several times until the cap fits snugger. This is not a great fix but if not over tightened it will work, remember the pump works on suction. Three, my tank had the blue cap that was original to the can and fit tighter, a hole could be cut in this blue cap to match the silver pump cap (will require removal of pump handle). Remember when pumping the suction pump to hold the pump and NOT the can, the stress from pulling on the pump and holding the can will cause the cap to pop off. The pump is a lever and will put a lot of stress on the cap threads. The instructions describe holding the pump and handle while pumping the suction. Darrell P.E. Professional Engineer
1691920
Mine wouldn't re-seal either, so i just squeezed all the air out and rolled the top down & used a clip to hold it closed. Has worked for me.
631563
You have to screw the top on real tight. This carafe tends to leak easier than my older model.
885482
Yes, I have had trouble getting the cap off. I will try the suggestions listed below. Thank you so much.
1576875
I bought mine new too and it doesn't leak. If that is the case, I might consider returning it. However, the plug is tricky to get into place and the first time, I actually didn't have it all the way in. I would double check that the plug is pulled all the way through the bottom. There is a little lip on the plug that will come out the button and be firmly in place to the plastic base. Hope this helps!
1393501
Any time I have had a similar problem, it had something to do with the seal between the head and the tank. Take a good look at the seal in the groove on the head, and take a paper towel and use a small screw driver to wipe it clean. Then make sure you really tighten the head to the tank. If this did not work, and your unit has a pressure relieving valve, check and make sure it is not leaking when tank is pumped and pressurized. If the wand is somehow leaking you may have to buy a new wand.I'd put my money on the seal between the tank and head.
1102687
You are correct in not pleasing everyone. Yes, on following the manufacture's instructions. The leaks come from the screw on cap getting loose while the unit grinds down the contents - in reverse of how you tightened it in the first place. There is a hole in the power unit so the liquid drains out but it is very messy. :)
579482
ensure you have the top turned the right direction. There is a specific way it goes on so it does not leak.
912529
Yes ours is leaking also, what have you tried? My husband thinks he needs to tork the screws tighter. Wanted me to see if anyone else had this problem and how they fixed it.
800857
I have had this problem 3 times. Returned twice, third time found a fix online: 1) check the gasket, as mentioned. you may need to flip it 2) use pliers or a vice grips to "overtighten" it. If you follow the instructions and tighten by hand, you will have a problem with the metal fitting leaking. This is technically a defect, but it can be corrected very easily.