Is it possible to purchase a replacement light? I own the table &amp; the is failing. It will not stay on even when plugged in.
511535
I'm not sure, have you tried the company to see if they offer this? LumiSource.com
1952223
I had the EXACT SAME experience and before i figured it out I thought it had died on me. I started the whole Amazon return process and then realized, like you said, that it needs to "charge" for a bit after plugged in. I have to say that it's kind of annoying but I love the light so much that i"m willing to look past that> Maybe it's a hint to me that I need to get my son a power strip so that he doesn't have to keep unplugging things to charge items. =) Hope this helps. ~ Nikki
1121071
I called Amazon and they gave me the number for the manufacturer. The manufacturer replaced the lights, but within a week the stopped working. There is a design flaw which causes too much condensation and causes the lights not to work. I am going to call them and see if they have a solution.
305303
Send in for a new one...really! Or you could try to fix it by buying new boards; it is not the back light or power supply.
403261
I don't think so, I am having the same problem with my light. I know it won't be long I will have to change the battery because of it. I just hope its not dead when I get ready to use it.
429543
You know what, I actually do not remember if there is a replacement or another one. When I got mine, all the lights didn't work so I had to return it. Sorry if it wasn't any help at all.
1505863
I had the same problem. Bought mine through a different source who send me a new AC adapter (the part of the cord which plugs into the wall). Light works perfectly now.
716361
Actually, mine has NEVER come on!. I don't know if I've done something wrong, or if it is defective. I should have, and would recommend, spending a couple dollara more and getting a good light, instead of taking a chance on this one.
535237
You are correct. I have had mine and it did the same thing. Pushing the reset and timer button and the light went out. I cant find my manual. Thank You!
591577
Buy a new one. When these have anything go wrong, it is cheaper to buy a new one than try and fix. I had problems with the light on mine, and it was not the light, but something in the wiring. I purchased a new one from Amazon. Very happy
1036681
I've consulted with an electronics technician. He says a part that controls the power to the LED is the problem, but it'll be tough to identify and replace (and cost more than the light itself). The LED on mine is actually still good (it lights up dimly, same as yours).
1179440
I also purchased a sterilizer. The light seemed to work then realized it did not stay on...thought it may have been bulb so I replaced the bulb with the spare that came with the unit. Same thing happened. I contacted company to see about exchanging the unit. They said "We are sorry to hear that you are having a problem with an item you purchased from us and we appreciate your patience because of this. Unfortunately the unit is past the 60 day guarantee. We can suggest that you check for any loose or frayed wires that could be causing it not to work We can offer a discount on a new unit" Unfortunately we were not aware that there was a problem until after the 60 days because we thought it was working!!! Look for frayed wires!! On our new unit?!
1691400
The light is supposed to turn off when the battery is charged. If it only works when plugged in, that defeats the purpose. I'd contact the maker. Sounds like yours is defective. BTW, did some long workshops this summer. did recharge during the lunch breaks. The battery seems to last about 7.5 hours.
1608102
Unfortunately the same thing happened to mine. I could get it to come on from time to time if I let it reset itself but it always would cut itself back off and get the same flashing light. Do some google research on the issue and there are a few things out there that people said to try but nothing worked for me. hate to be the bearer of bad news but it may be time to get a new one if you are out of warranty. I couldn't find any repair solutions that were cheaper than buying a new unit.
558912
I don't know, have not had to replace light yet. I would contact the manufacturer.
439151
I had the same problem, light went out not even a week after installing it, but before I could warranty it my sister sat on it voiding the warranty.
1636752
Shut the light off at the source. That is what I have done. When I need it I switch it back on. Otherwise call the company.