I had it, and started doing a test run, and it was working splendidly. Then suddenly an hour in it stopped working- what do I do?
1606568
Did filter quit working or light or both? If it light you can easily replace the light. If it filter i would call manufacturer. See about getting replacement
688791
Read the instructions and make sure everything is being hooked up properly. If that is not working I would try a new battery or send it and exchange it. I have had zero problems with mine so far. I hope this helps.
2091686
You may want think about re-installing it and make sure all connections are good. If not, return it for a new one.
1415776
I plugged it up and it worked instantly. Try using a different Slot, look to see if there are any updates. Or restart your computer with the device still plugged in.
33731
My unit ran nicely for 4 hours out of the box. After that, it wouldn't restart no matter what. I hope this helps.
1472468
Dead battery? Get a jump! haha Seriously now.Are you sure its the battery? Does it work when its plugged in? As soon as you unplug,does it stop working? If that's the case,I'd take it in to a computer shop to get looked at.Is it still under warranty,& if that's the case,send it in.I haven't looked at my own manual,but can you change the battery yourself? I'd see if I could do it first myself,instead of paying omeone for something you might be able to do yourself.
1247855
I got it, cut and pasted 300 gigs worth of backups to it saw it complete a bit later on and took a nap for an hour. Came back and it was dead along with all the backups. Will try to break it open and see if there was just a failure in the power unit. It was ac tho..
864213
Have you turned it off and let it for 20 minutes and turned it back on to reset it? If that doesn't work, please check your owners manual and call them . You may have a defective unit.
1737288
Sorry for your problem. Mine has worked fine with no problems. Send it back. May have gotten a bad one.
435485
I started to work immediately. After some time, was a failure. Turned off and then turned on. Started to work. Another piece of advice I can not give. Good luck.
889222
I had the same problem and got mine working again yesterday after I tried an idea I found in an internet search. I unplugged the unit and cleaned the top of the unit with glass cleaner. Wait for it to completely dry and then plug it back in and give it a try.
52288
You can try plugging in the power cord, then unplugging and plugging back in. That made mine work for a few weeks. Then it stopped and started working again but the meter was totally wrong, saying it was full when it was really dead! Then it stopped working all together and I can't get it to work again. It's frustrating but there doesn't seem to be an answer.
2115181
Maybe a virus? I'd take it into a repair shop to make sure, then claim warranty if it applies
1947611
Mine only worked for about 2 minutes and then it didnt any more. I sent it back
725497
Mine did exactly the same. Threw it away as it was useless. Shame as I did like the look of it and when it was working it worked great. Sorry I can't be more helpful.
822431
try reseting it... if it doesn't work then it might be a problem with the device.
1216780
I had the same problem. I sent the device back since it wasn't working properly.