According to the info, this product comes with a 3-year manufacturer's warranty. How do I submit a claim for broken cable connection?
1594966
I have no idea...so far I have not had a problem with this product. I really love it and am surprised that yours is broken.
1641201
Product is warranted 150 days for any manufacturer's defect....... I don't think 1 year warranty is applicable here..
1604203
You should have the warranty certificate - go to the web site and enter the warranty request.
1318189
I think the warranty is threw amazon. This is the second one I bought in 3 years because I ripped the first one.
1647932
The USB cable is covered with the warranty. Please contact seller for new replacement of cable.
163424
There's a 3 year Manufacturer Warranty on it if it begins bugging out on you email customer support and you can have them RMA your item so you can return it to have it checked out so they can fix it or be sent a new one. That is only if you have not altered the item and it begins malfunctioning during normal circumstances. I had an issue with mine 2 months in and after 5 months had to RMA it in order to have it fixed.
1590256
It should have a one year manufacturers warranty. Get on the website and get a hold of somebody and you can probably prove your purchase through your amazon emailed receipt.
1314009
It depends on what goes wrong apparently. Read my review to see what I mean. They claim to have a 3 year warranty but mention the power cord or plug and you will get the cold shoulder. That's my experience anyway.
147780
I didn't know it had a warranty.It dosent hurt to try but me personaly I don't feel like the hassle of going to ups if they would just send something that works nobody would have this problem.
1694698
It has been a year since I returned it to Amazon where I purchased it.If memory serves me, I believe there was a warranty on the product.
637453
I believe it is a 3 year warranty, but you can go on their website. I believe they have all the info there too.
108981
I am not sure if there is a warranty, but I am working on my second year of utilizing this product and it has held up for me without any problems as of yet. I am sure if the product arrived at your home and did not work even for a short period of time, that you could send it back and get your money or at least a credit.
1473503
I don't see anything about it on the warranty sheet. I would suggest contacting the manufacturer.
125011
I would think you should have received a warranty card with the product. If not I would lppk up their 1-800 number online and give customer service a call.
701991
The vendor I bought from offered the warranty, so you should contact the vendor to verify.
1194650
I purchased a refurbished one and it came in the original box along with the original documentation, which stated that there was a 1yr manufacturer's warranty. (I never had to file a claim though)
1096137
3 years limited manufacturer warranty, just search the product name and it shows on the official page for it.