Just bought BUT it leaves a blue ring of undissolved product in brine tank... even after hand mixing, any suggestions?
1599773
Hi Steve, Yeah it does the same at my end. I just brought water softener resin, I have not exchanged to it as of yet but it would make sense that after 16 years of use the resin is shot. This maybe one of my ideas that ends in me calling a plumber and buying a new softener. Good luck to you, Dennis.
1599774
Sorry to hear that; but I haven't had any issues like this for the year and a half which I've been using it.
1599775
It left a blue ring (not big) in my brine tank. We are on a well with really problematic water so I am glad to have found the product because nobody carried it locally. Sorry I can't be of more help. Good luck to you!
1599776
The ring will always be there and it will also create like a crust over the top of the salt. It helps if you desolve the product in water and add it to the brine tank when it has its most water in it. That's should help a bit, but it's tough to avoid the blue ring.
1599777
Did you pour the product into the brine tank or the brine well? Instructions says to pour into the brine well.
1599778
I have had that happen in mine also...but the only time i see it happen is if i let the salt get down by about a bag and a half or two...if i keep it full it does not leave the blue ring.
1599779
This is a normal chemical reaction and I also like the blue color. Freshman inorganic chemistry labs had a lot of color tests for unknown products. This blue unknown is most likely::: Ferrous phosphate - Fe3(PO4)2.8H20 .Iron is in most peoples well water and occasionally municipal water and the phosphate is in the product. All those knowing the unknown get an A for the chemistry lab, all others, sorry, repeat the course.
1827292
Try cutting back liquid. Mine has turned out different when I use broth or stock instead of water.
162317
I put mine in the dishwasher to wash it. Otherwise, I would suggesting putting in a mild solution of bleach and see if that works.
1404773
Scrape off the areas that are gooey and wet then mix again and re pour. I found that it really helped when I mixed it up on a scale so I had the same amount of both in weight. Had no problems after that. Also I was told by the company to mix well in a disposable container for exactly a minute then pour in a new container and mix for another whole minute with a new mixing stick. Throw both containers away after that.
1900489
I agree with Anthony...either use filtered or distilled water. I also have the blue block filter in the bottom and one of those round things in the tank itself and it sat like that all summer until I just cleaned it out to use this winter (last night in fact). Very little slime had built up which surprised me but the block filter was gross so I don't recommend letting it sit for very long without using it. Hope that helps some. The one I put in the water tank itself was a ProTec PC1 and that really helps keep the gunk from forming.
1603847
I have the exact same problem. It is not the soap/water ratio because the other tops work just fine with what was in the bottom. Were you ever able to find a solution to make it work again?
1685544
Wash it alone right away first! I bought blue, washed it cold, and first time the water looked like dyeing easter eggs. The second time, there was only a little color bleed. mike
1939372
What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use out of this unit, even though the filters are "no longer available." What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use... » Read More What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use out of this unit, even though the filters are "no longer available." « Show Less
1648973
Sounds like its clogged up. It might need to be descaled. Since I bought it I only use distilled water and haven't had any issues. I love this little steamer.
1703302
Remove and wash the tank. Then flush the system with tap water (fill tank full and run a few batches without coffee), there may be some contaminants in the system from the manufacturing process or storage. Good luck.
1485393
I can't say I've ever seen my get hairy. I put mine in my canister filter and it will develop a coat of slime after a month or so. I try to replace it monthly, so it's not usually that bad. I can't say I've ever smelled it either, but if it was bad, I'm sure I'd notice. You might want to check your ammonia levels or something to see if there is something going on in your tank. It may be just absorbing something that's there.
758081
That's odd. I have just used the brand once so far so I couldn't tell you yet if I'm having the same problem. You may have to keep stirring longer.
1124701
I would assume its due to dishwasher soap. Im only saying that because I used a Mr. Clean sponge on mine and it dis-coloured it. Not pleased what it looks like, but am very happy how it cleans up..not hard to clean off sticking stuff. Sorry I don't know why you have to handwash it. God Bless
1575497
If water is running straight through the system (coming out of the blue hose) then it means your membrane is damaged. However if it is coming out anywhere else such as the membrane housing it might be because you've misplaced the o-ring, as I did the same thing last week. If flow from the blue hose is minimal-nill and flow through the red hose is excessive/more than usual (blue flow is supposed to be far slower than red) then yes, a back flush might be required. To do this just switch the red and blue hoses where they plug into the membrane housing. The maintenance instructions say run it for 15-20 minutes but I'd recommend letting it run until a gallon has been produced then disposing of the resulting water and switching the hoses back to the original positions. Once they're back in position turn n the water and see if your blue hose is producing again. If water pours from the blue hose though, either your membrane isn't installed properly or it is damaged. Hope that helps.
131331
I have not had a terribly good experience with this item so far. I've been battling ammonia issues in my 20 gal tank for weeks. I've cut back on feeding, the livestock is minimal at this point, and I've done water changes regularly. The tank had turned over nicely early on and replacement water is 0% ammonia, but testing indicates a really nasty ammonia issue inside the tank. I've been running this ammonia remover for 8 weeks now and I have not gotten any good results with it. I vacuum detritus during water changes and cannot figure out why this stuff won't work at all, but I will keep trying. Best of luck to others as I do not know what I might be doing wrong. I have not had a terribly good experience with this item so far. I've been battling ammonia issues in my 20 gal tank for weeks. I've cut back on feeding, the livestock is minimal at this point, and I've done water changes regularly. The tank had turned over nicely early on and replacement water is 0% ammonia, but testing indicates a really nasty ammonia issue inside the tank. I've been running this ammonia remover for 8 weeks now and I have not gotten any good results with it. I vacuum detritus during water changes and cannot figure out why this stuff won't work at all, but I will keep... » Read More I have not had a terribly good experience with this item so far. I've been battling ammonia issues in my 20 gal tank for weeks. I've cut back on feeding, the livestock is minimal at this point, and I've done water changes regularly. The tank had turned over nicely early on and replacement water is 0% ammonia, but testing indicates a really nasty ammonia issue inside the tank. I've been running this ammonia remover for 8 weeks now and I have not gotten any good results with it. I vacuum detritus during water changes and cannot figure out why this stuff won't work at all, but I will keep trying. Best of luck to others as I do not know what I might be doing wrong. « Show Less
1767607
I haven't cleaned mine. It appears a bit cloudy from the water. CLR would clean it but rinse it well to avoid chemicals back into your plants. Maybe try sea salt a bs a little water or something slightly crunchy to get an abrasive non-harmful cleanser?
1079423
I spilled some yogurt on it and I found that blotting (very light pressure) with a damp cloth cloth worked well and then once I got every thing up I pressed much harder to get the excess water out. it worked well. as for keeping it as black as the day you got it... well... I'm open to sugggestions. HTH.