I just bought this - the toothbrush and base/charger keep toppling over unless I prop it against something. Are there any solutions?
1572783
I bought this model for my wife as a replacement for an earlier Philips Sonicare brush that had a much wider and more stable base. In attempting to use less counter space, Philips made the base too small. My wife's brush doesn't topple over, but it's precarious. I don't have a full answer to your question, but I suggest you discuss the problem online with Philips Customer Service, and then probably return the brush and exchange it for a new one. However, I doubt that a new brush will correct the problem. I think it's a matter of design. See what Philips has to say about the problem.
1572784
I understand the problem - it's because both tothbrush and charger do not weigh much. I'd rather have that problem than a heavy toothbrush
1572785
You probably have a defective model - maybe the base prop is too short. You should consider swapping it out - Phillips is pretty good about backing their product for 3 years.
1572786
the wires that you plug it in with are twisted and they make it topple. Just straighten them out or make them longer.
1951843
I've not had that problem. The adjustable back support with gripper pad and the notches for the tablet to sit in on the base, make it very stable. Love it. Use it daily.
3668
Mine is also very wobbly... I just left it how it was because I didn't know what else to do. We don't have much action around it so it has been fine the couple of years I've had it now.
966208
sometimes the top plastic comes loose , I've put two small pieces of gaffer tape to keep it in place. good luck
1037050
Yes mine is flimsy too. It likes to work its way off. Another irritating feature.
1961369
Try putting a wet towel under it and it won't move........wash in machine and set under something heavy to make it flat again
981
take old tooth brush and brush it off :) but for future, when and WHEN/if the adhesive stops working, i'll be adding some sticky glue to it. The ones you buy in office depot are awesome for this. p.s the adhesive still works. I had the pad for over a 8 months now
1295060
This was also a problem for me when I first bought the TV. I found another screwdriver and came back to it later. I was able to screw it in more tightly and it stood upright. I have had the TV for 4 months now with no problems.
653771
Try putting something under it that won't slide backwards if you have hardwood floors or tile hope that helps
744621
so far, I just shake it. Might vacuum or use sticky roller. I would look on computer for customer help ph. no. of B&H; and ask them.
481465
Same think happened to me. The problem is the top is not affixed and for some reason the stuff you need is missing. Contact customer service and they will send you a new . It seems this a ongoing problem.
1452375
The clamp on the bottom should be preventing this. Make sure it's locked and tight enough (but not too tight -- it snapped on me and made the stand practically useless).
2282301
Yes, Jan mine shakes around on the charger as well. It has never fallen off and the blue light stays on telling me it has sufficient contact to be charging. I stopped worrying about it after the first week. I've had mine for over two months and love it. It has much more power than the previous brand I had.
1777567
Mine used to fall off too. If you haven't already thrown it out, call them and have them send you a new replacement adapter that is metal. They know about this issue and will send it out for free.
1050358
I have a top-heavy brush. If not careful in leaning it toward to razor stand, then it will fall out.
1207873
We had a similar problem. There was a slippage inside. I am not sure what was done to it, but it is working now. Ours happen when it was brand new. We thought something got knocked loose during shipping
753412
Hi - I do not think this is "normal" - mine didn't rattle - that sounds to me like the camera has something broken inside. I would return and get a replacement. It may work great now....but what about the future? However, I am no expert. Best of luck