My HDMI output has stopped working on my Sony STR-DH720 receiver. Is it worth it to send off for repair or just buy another one?
15236
Hi, please send us more details about your concern at socialsupport@am.sony.com, give us your contact details so that we can assist you further. Thanks. Ely.
1603993
I've had excellent service from this receiver. Its used in my motorhome so not used on a daily basis. If its still under warranty, certainly send it to Sony for warranty repair. If not under warranty my experience is that repairs are more expensive than buying a new product.
1603994
Since I've had mine (about a year), it's done that once. After fiddling around with it for a while, I hard restarted it by unplugging it for a minute and plugging it in again. It's worked fine ever since.
1536063
Have you tried to call their technical support? They were really helpful when I called them. Also, you can always return it. I returned my first one since I had some issues with the sound and got a replacement and it is perfect. Check the HDMI Cable too. You may need to try another one in case it is bad.
1034982
Yes, I had trouble. Bought one to use on a feature, converting the SDI signal from our BMCC 2.5K to HDMI for video village. It worked for just a few days, but then wouldn't convert the signal anymore. I remember wiggling wires, and randomly the signal would come through, but from that day forward it never worked again. I was disappointed it only lasted a few days before "breaking" or whatever happened. I returned it for a refund after I returned home from the shoot.
92037
I had the same issue with a Panasonic TV ST series, the TV kept saying that there is no signal every time the receiver changed the sound mode or something. it got fixed by setting the right label for the HDMI port being used. It wasn't set to "Receiver" and as soon as I changed it, the cut outs stopped.
2247105
I also had problems with the digital audio connection. I was never able to get any sound out of that output. I read in other forums that only TV audio will come out from that connection and it won't work to pass through audio from other sources (hdmi). Ultimately, I had to connect my devices' audio directly to my home theatre system. This work-around was not ideal, but got the job done. Just a little more hassle to change a/v sources since I have to change both the TV and the home theatre receiver.
1780502
I had the same issue, and the problem was the HD board failed. After doing some research , I called Onkyo and they paid for the out of warranty fix because it's a known issue.Don't know whether or not your problem & solution is the same, but hope this helps.
584410
It could be the power adapter. Get in touch with the manufacturer. They'll replace it. They had a recall for the original adapters. Before you do that, try to power cycle the device. Unplug all your cables, check all your connections then reboot. Always check the HDMI cables as they can be faulty. Hopefully that'll work for you. Best of luck.
738696
My 606 is just now experiencing some HDMI swiching problems. From what I understand, that has been corrected, and I am expecting (crossed fingers) that Santa brings me a new shiny 608 for Christmas. I wouldn't have too many worries.
269891
Mine is sitting in the junk room. Most of the time the audio came through just fine for me. My issues was that sometimes the audio was so far out of sync it wasn't even watchable. It's a great concept, but a total POS in reality. Like Clayton said, try updating the drivers and see if that helps. I gave up on mine though. A 15' HDMI cable is cheaper and way more reliable.
898360
Honestly, buy a new receiver. You need this, and then you can continue using the speakers you have. Trying to do this any other way is not a good idea, and will end up costing you the same amount of money and continued frustrations on lack of HDMI inputs and outputs.
1803547
My STR-DN1040 has 8 HDMI inputs and they are all in use and the STR-DN1050 has no new compelling features - more like a downgrade in connections. Guess the 1040 is good for another year at least.
1554115
The latest firmware has not solved the HDMI problems, however there is a very simple solution to it. It's a bit annoying, but if you unplug the receiver then plug it back in the HDMI handshake problem goes away, at least for the current time you're using it. Not a permanent solution, but it works for the moment.
336522
It worked--but I hated that unit!! It was sporadic and unreliable after only a month. I retired it and bought a Sony HDMI unit for ca. $45, haven't had any problems.
544035
I can tell you the problem I had and maybe that will help you decide. I had an HTPC going through a home theater receiver to a projector. Every time, I switched of the receiver or switched from HDMI input to another input, I lost HDMI audio and had to reboot my computer. The GENFEN HDMI detective fixed this problem. What it does is store the EDID information from the target system (i.e. the receiver) and stores it in the detective. Not sure if that's an exact fit for you but could be.
1948217
Sounds like the hdmi board went out this is a common problem contact onkyo they usually do a one time fix as this was a defect just do a Google Search you will find alot of these had this problem.
943820
I didnt have an issue with mine. You have it the receiver to automatically detect and send audio? Maybe try a different HDMI?
1575802
Thanks! That makes sense. I did get a message that said something about HDCP. Can you recommend any HDMI cables that are HDCP compatible? I was trying to avoid spending a ton of money on one, but maybe I just have to. I also read on avsforum about firmware updates, etc. I guess I'll try a new cable before contacting Samsung.