Why is my Bio Wheel is not turning.. I lubricated the Impeller, thinking that would help. Tried using 2 Media Bags. Won't move.
1582962
I'm not sure. I too am having problems with my wheel even without the cartridge.
1212507
This happened to a friends pond filter once. It just stopped working after a long while of working fine. Seems the impellers magnet can somehow become demagnetized. All she did was buy another impeller assembly that fits the model and presto, back in business.Luckily, this alternative was better than buying a whole new pump and showed me something to remember in the future. I bet if you have your own magnetized/demagnetizer you can even do this yourself though I haven't tried it.
1329477
I had this problem too. I contacted Britax to get a new wheel and it works much better now!
253150
Make sure the gears are seated correctly. Mine did not work at first because I did not have the vertical gear pushed down far enough. I doubled checked my work by forcing the gears to turn using my fingers so I could see if everything was in the correct position.
1547516
I had the same issue. I put a couple of drops of silicone oil on the wheel as they suggested and this is working so far.
538570
Have you found any solution yet? I'm facing the same issue right now and I can't get it to turn at all. Anyone can enlighten? Greatly appreciated.
558463
Same thing here! I asked the seller for a solution.None! And once in a life time it turns off. Why? How? I have no clue. Crazy! I think it is basic manifacturinig defect
1873093
Hi Barbara, The only place these things will rattle is in the impeller assembly, it sounds like the impeller is not correctly seated in the housing and not making correct magnetic contact with the motor, as a result your impeller isn't turning enough rpms and not drawing water up through your intake. If the water level in your filter has dropped too far you may have lost your prime. Before taking the impeller apart, make sure you manually fill your filter with water, then turn it on and see if it draws water. If it doesn't, don't hesitate to take it to your local pet store and ask them to check the impeller assembly remember, they don't want to lose your business. Good luck.
1668622
If the motor runs and the screen is clean then the impeller is worn out. I have no idea as to replacement part availability and/or cost. Mine works like a charm. Hope it lasts half as long.
376602
I don't know what to say about your problem,but I do know they have not responded to my question. My Co-axial flys backwards,and has since I bought it. It won't fly forward. Sorry I can't help. I just wonder if they got some bad ones.Buy one from the mfg. and it is over $100.00. Makes ya wonder don't it. Again sorry. cvbridges
101832
This problem could have multiple causes. The propellerr shaft could be spinning in the propellerr hub without turning the propeller. The lower propeller drive motor may have failed or it's drive gear not properly engaging the larger gear that it is supposed to. Least likely would be the control circuit board. Since you have already given it a good looking over, I would return it to Amazon and ask for an exchange.
1413890
There's a wheel up by the bobbin winder. Try turning that, you may have turned it last time you wound a bobbin.
830587
If it's grinding then it may have sucked in some sand/gravel, lift the top while running the filter by pulling on the flow adjustment tab, a piece of sand or gravel may come out, then gently set the lid attachment back into place. this may resolve the issue. If that doesn't help try rinsing the filter out and make sure the little impeller rotor isn't bent or broken.
2040081
Mine is doing the exact same thing. Been looking for a solution without any luck.The rollers are turing like they are supposed to, but not scrubbing anything. Just two little tracks where the sponge wheels are.
1150251
I don't think that's normal. Mine does spin for awhile, but only until it gets to slot 1. I'm not sure why yours is malfunctioning, but you should probably contact the manufacturer and/or seller. Hope that helps.
238799
i had the same problem ..i replaced the.....transfer motor...and that fixed it....there can be other problems....look on the net..for more info...that will help..
439035
Hmmm not sure, I will try mine when I get home! Have not had an issue, mine was the wheel coming off!!