Is this a new computer? Is it covered by Gateway warranty?
1582662
Hi, yes this is brand new and comes with one year manufacturer's warranty.Thanks, PCrush
1582663
Yes, brand new. It is covered by Acer's (the manufacturer of Gateway) 1 year warranty.
118535
The one I got was new. Should state if refurbished. Don't know about warranty.
2038384
Sadly no it isnt (soldered on to the main board). Tinkering with the RAM would invalidate the warranty as Acer dont regard it as a "user serviceable part"
300053
It is supposed to be brans-new, but if you read all the reviews some buyers, especially those who purchased from resellers, received laptops that were packaged as new but which turned out to be refurbished (this also happened with some purchased direct from Amazon -- Amazon made good when it was discovered -- problem is, it often wasn't discovered until the unit went sour and someone had to open it up.
488635
The laptop I received was new. An option to purchase a warranty is available to you upon placing the laptop in your cart.
78127
I'm sorry, if it was purchased brand new. You can chat with Asus support on their website. Give them the serial number and they will advise you regarding the warranty and what steps to take.
1948914
My Gateway came with a wireless keyboard and mouse. You need to look at the "details" and item description from the seller. Some sellers are selling "used" or refurbished ones. so you need to read everything it states about the computer. If you don't see the answers to any of your questions you can simply email the seller.
2053756
I think they have a 1 yr warranty. I love my computer and have had no problems with it. After I updated Windows (which took a full day because there were so many!) I sent it in to my IT guy and he put Windows shell on it to make navigation easier.
2258004
The one's I got were brand new factory sealed. I'm assuming they come with a warranty, I have purchased approx 30 lenovo laptops fulfilled by Amazon but have never had a warranty claim to find out.
1546795
This is an older laptop well past the manufacturer's warranty. You would have to contact the seller if they offer any warranty, usually 30 days.
695916
No...I would not recommend a Gateway you will be disappointed. I have to broken down Gateway computers in my closet. Both just crashed blue screen of death. When I called for help, I was told to wipe out all memories and reinstall Windows. Lost all of my projects and works I had performed. This was the second gateway computer that did that to me. Buyer beware!!!
224470
No, the computer is actually brand new. One year warranty from manufacturer. This computer is cheap, slow and not worth the money.
1855146
Hello Sally, I'm running Win7 on the one that I received. I asked for it in the search box and since this one was going to be the travel laptop I didn't want to spend extra money on it. As far as a warranty, I can't answer that question, but being that it's a refurb laptop I really don't think that they would even offer one, but you really should reach out to the seller to be sure. Good luck with your choice, but if you are looking for a good laptop and a GREAT price go ahead and buy this one.
443246
Yes, brand new, and includes 1 yr warranty. First week I had problems with an external mouse which froze the system--HP was very responsive in resolving it (it was a Logitech software problem). I did extend my warranty to 3 years because I am a rough user, in the tropics. I realy like my HP-- first non-Dell or non-Toshiba in 10 years.
150325
I see that two other people answered you, so I will trust them in regards to the warranty. I bought this for my husband and turned over all the packing info to him. It's a great laptop. I still have a PC on our work desk, and I prefer working with his laptop. Faster!
112428
Well, being that it is brand new I haven't had the need to break it open. That being said, all my other Gateway computers were easily upgraded with regular memory cards (sticks). I really don't see a need to upgrade this particular computer. I have ran a program with really intensive graphics on it with no hiccups what so ever. One note......in case you didn't know....Gateway computers are no longer Gateways, just in brand name and logo only......they are now made by Acer. That being said I have noticed no difference in quality.
1249912
comes with a trial period. . After using the computer for bout a week, a message appeared on the screen that my computer needed repair. I called support but they could not help.I had to send the computer to their repair facility in Texas. This was two weeks ago. I have not heard anything yet. Good luck.