I received a bottle that was about a third full and did not seem to have leaked. Is this normal?
1596168
No, I would say that 1/3 full is NOT normal. Everyone that I've bought have been completely full.
1596169
No! That is absolutely NOT normal. It must have leaked (this happened to me once). Contact the company through amazon and they will send you a refund. They need to figure out a better way to ship these bottles to prevent leakage!!
1596170
This is totally normal. The liquid in the bottle is too heavy for the bottle material, and they bend and leak in shipping. This is a wonderful product, but you have to buy it locally, or else order it without a spray nozzle-- the regular screw top seems to stay more intact during shipping.
1596171
Yes. That is normal. There is something wrong with their spray nozzles. I had the same thing happen to me.
1596172
1/3 full.....2/3 empty....based on the ones Ive purchased, NO, not normal. My purchase was securely wrapped and filled fairly closely to the top. I LOVE this product. 'Hope you get it resolved.
1596173
The bottle I received was full and sealed around the screw top to prevent leakage. I would report this as a problem. It is a wonderful product.
1303443
As another person stated, be very careful with third party sellers. I received only 1 bottle even though the amazon invoice clearly shows it as a 4 pack. This is an issue that amazon has known about for two years and appears to have no intention of fixing. There are people who have posted reviews complaining of this for over two years.
1628524
It's considered a dropper full to my knowledge. If you do it twice, the bottle will not last you 30 days.
1400018
I did not experience that problem. I received the bottle intact and because it is a tall bottle I deposited a portion of it in a smaller, easier to handle container and store the original bottle until needed.
194719
I have just checked a new unopened canister and it seems to have settled. I turned it over a couple of times to unsettle it and the container appears fuller. I generally do this a couple of times between uses.
2184246
I had no problem with the bottle leaking when it arrived and have not had any problems with it since then.
1790986
My bottle did not have anything floating in it. I would say that you should contact the manufacturer .
353202
So far, I have had no issues with it leaking. Like you, the bottle is sideways and getting moved around a lot in my backpack when I take it to work.
1081276
It seems to be. We have ordered about 4 bottles of it now and they all come the same way...about half full!
1228382
I got my order and the bottle was sealed perfectly. Some of the sellers will put their consultant ID number in their information if you feel uncomfortable. But I didn't have any problems with the one I ordered.
1014796
There is some settling in shipping. Ther cans I purchased were about 3/4 full. I think that 1/3 means that is wasn't filled properly to begin with. I would complain.
244489
I've read reviews about the product leaking during shipping. Is this still happened? I want to confirm that the product has a screw-on cap and that the pump is still sent unattached to the bottle. Thanks.
508137
It depends on the seller. The first order I placed, the container was not sealed and leaked inside the shipping box. The second container I received came in a sealed plastic bag.
1757209
I was going to ask the same question. There was no seal and it was only about a third full. I weighed it and it is the correct shipping and product weight, so I guess they just got a cheaper bottle that happened to be bigger or something. I can't imagine the granules would go bad unsealed unless it got wet before receiving.
1790988
Yes, there is a little bit in the bottles I've gotten. It's almost like a tissue has been dissolved in it.
1475161
I've had minimal leakage. Very minimal. Has only happened a few times but as long as I close it all the way it seems to be fine.
543798
Are you shaking the bottle beforehand? Other than that, sounds normal to me. It has a very runny consistency.