I have the 23" version of this monitor LG 23ea63vb I bought new in 2013 and it's going bad. 1/4th of the monitor has a greenish cast to it! Warretee?
996546
No, that is not normal. Computer hardware normally depreciates over 3 years, so any acceptable use and wear/tear should be longer than 3 years. I would go here ( https://www.lg.com/us/support/repair-service/schedule-repair ) and see if you are eligible. If you are not, write their customer support and see if they will make an exception. Also, see if Amazon will help, they're pretty cool about stuff like this.
1691220
Contact Amozon and they will refund you your money. I have had issues with some of the screens I have ordered as well. Most of my bad experience with the screens come from a company out of Orange Hong Kong.
2110964
Vincent, I have been trying to get someone to hook it up for me. I had the wires run when I built the house a few months ago. When i got the unit, one of the monitor screen was pushed back, I don't think the quality is very good. Or at least their QC. Sorry this doesn't answer your question. I may try to sell mine off because I don't feel that they will back it up with a warranty. I guess we get what we pay for.
1931013
I have the same issue and you have to call LG customer service to report it. There is no fix presently, but if they get enough complaints, they will either offer a hardware or firmware fix sometime soon. They will most likely send a technician to your house to verify the problem but the TV has a 1 year warranty so it is all free. I actually elaborated on this same problem in my review:
1568077
I had the XE700T1C-A02US and had some major issues with the screen - including strange artifacting, a "light shadow" along the entire outer frame of the screen, and a dark spot in the middle of the screen. Definitely exchange it. Amazon took mine back and didn't hassle me about it at all. :)
1712566
I have more of a backlight issue when viewed from off angle. There is a white fuzzy band of excess brightness on the right 1/8 of screen, that washes out the color. is this similar to your set?
1567269
No. I pulled mine apart because of the same issue and found it was the back lighting (shine a flashlight when it is on and you will see your screen still works, just no backlight). The lower CCFL wires for mine had a bunch of unidentifiable crystal like corrosion which might be due to bad SIC insulation but my CCFLs worked fine. I cleaned the corrosion and tested good. Prior to that I swapped out all of my electrolytic capacitors on the supply board. Still nothing. Considering getting a new one to match my good one or buy two new monitors and move on.....not sure yet.
894428
i have a different model but similar issue- the color was only black and white. the green is a shared port so use it as yellow and go in to the settings - go to options then down to input options. then go to AV input and change the setting to VIDEO. I bought a tv and the online trouble shooter said bad tv so I ordered another and it did the same. this time I called support and they helped
2004064
Thats the problem I had with mines n I changed the lcd and it works like new now changed it myself too hope my answer was helpful
879126
I have mine for about a little under a year and have had no issues with it...until today - I noticed that I do in fact have a dead pixel. I will be sending this product back and this will be my 3rd monitor from them.
1685331
We had the KDS-60A2000....After purchasing three bulbs and still getting the greenish picture and the lamp warning message still coming on, learnt that there was some kind of defect in the model..Our t.v. tech. said it could not be fixed....so ended up buying a new one...Google your model to see if there was a recall.. Good luck..
2214556
Sorry to hear you are having this issue. So the display is not working at all? No blue light? If so, there is definitely something wrong. I will send you a message to discuss replacement.
744012
There is a service bulletin out for this tv. I just had mine fixed by best buy under warrantee. The motherboard and the cable going to it short out and cause this issue. It will slowly get worse. Service bulletin ASC20130429001
917281
Just got mine today and noticed some dead pixels on the LCD as well. Have yours gone away? Did more show up?
1810861
I have the same projector. Since it was on the lower price end I purchased a 4 year Square Trade on it. If my bulb blows I'm going to request a whole new one or comparable. I did some digging and can't find anyone selling the lamp for this unit. I would start here: http://www.lg.com/us/support-product/lg-HW350T If it dead ends at least find out the bulb type. Then contact a local electronics/cpu repair shop. They could probably order one from some where. Good luck!
379058
@Dj M: It sounds like you either have dead or "hot" pixels. This means the pixel will by change colors or remain "black" or "white". While the TV may function normally, the damaged pixel will not function correctly ever. I would contact Amazon.com and get an exchange or refund on the unit as it arrived damaged (you have 30 days to get a full refund).
671511
The exact same thing just happend to me! We have been using on and off for the past 4 months with no issue but not recently until we assembled the crib and moved our baby upstairs. Now suddenly we are getting the "green screen of death!" I've try to shut off restart and also to re-pair the units but all i get is the fuzzy green picture. Any solutions welcomed. Thank you!