I love this pail. One problem...how do you change the filters? Does the lid come apart? I have arthritic hands and could not find a way to do it.
1573530
Here's what the distributor of the product says: "Please pull the filter out and insert the new filter. We are working on having instruction sheets added to the pails" Doesn't say how to pull it out so I guess any way you can get it out and any way you can get a new one in.
951671
First I thought I need a wrench removing the filter,its been 4months and when I tried to unscrew and remove the filter case I thought its tightly screwed but I just unscrewed with my hands without any aid of a wrench and successfully replaced the filter. be sure both of your hands and filter case are dry. Placing a rubber bands in the filter will help you avoid slips when unscrewing the filter case with your hands. hopes this help
1747676
you don't want to rinse it out inside, use a pail or something, I cleaned up outside, it takes alot of water to clean properly. It needs to be disassembled and cleaned properly before putting away
984518
I am so glad you asked this question. It prompted me to try and take the filter part out. I learned it snaps out very easily for cleaning. I have had my tea maker a few years and it gets used a lot. AS I said, I had never taken it apart, rather I always put baking soda in it, let it soak then use a brush on the filter, etc. Then I rinse it well. After taking it apart and cleaning it then snapping the filter back on I am again reminded why I love this tea pot. I saw it on America's Test Kitchens. They said it was the BEST on the market. RIGHT AGAIN!
911209
The previous answer is exactly right. Just get your fingers to grip the filter and pinch it toward the middle. It will bend and come right out. The second filter (closest to the top of the lid) will be easy to remove....grab, pull through the same hole you used to remove the square filter.
1837000
I have never taken the lid apart other than unscrewing it from the base. I wash it and rinse it well with the lid in the open position and than in the closed position. I am still enjoying using this product.
1473938
I have had this system for years and removing the filters has always been a challenge. I recently purchased Kuhn Rikon The Gripper Jar Opener from Amazon and it grips onto the triangle of the filter. Even with the arthritis in my hand, I can now remove the filters.
2136009
I got the same issue at first. I managed to open it up this way: Hold the bottom plastic/clear at the point (the spout) with one finger in one hand, and your other hand is holding the the stainless/metal part, then pull the clear plastic part away from the stainless /metal part. Good luck. Hope it works for you.
1197798
The rack with the pail slides out far enough to tilt down the slide tray and remove it. That is the only way we could get the pail out from the undersink to change the liner. Not a problem for us.
308798
Sounds like you got a defective one. Mine was easy to swap out, no issues. I made sure the center post was properly inserted into the bottom of the valve. I swapped out my old one because it was doing the same thing, letting water out of the waste when in filter mode. It seemed to be related to the lack of spring tension keeping the handle down vs anything else. Good luck.
1303624
The base of the canister should unscrew from the long body of the canister (canister:housing of filter) . At least that is how I got mine open with no tools except maybe gloves, and likely leather garden gloves to get a better grip.
1446512
You have to open it and change the filter. I do this every other month only I hose the old one down
135833
I have two of these. In one, the lid is very loose and comes apart even when you are not trying. I had to dent the side a little to keep the pieces together. In the other, which is in my kitchen, the two pieces are firmly co-joined. I just wash it whenever I empty the container. It has never needed changing, but when it does, I think the filter can easily slip out by grabbing it in the center, folding and gently tugging.
664192
Open the top valve. Also, you may want to drain a couple of cups out of the filter by opening both valves and bending the hose from the lower connection over (this will keep water from pouring when you remove the top). Then, to prime after you put the top back on, open both valves and pour tank water in to the hose to replace what you drained out. I can open mine to remove or add carbon without spilling a drop on the floor. Hope this helps!
1473936
I have to use a garlic press! I hold it horizontally and if I hold it right, I can grip the nubs on the bottom of the filter with it. But it's kind of ridiculous, and I dread changing the filter because it's so hard. Will try the petroleum jelly someone suggested next time.
911208
Good question- the charcoal filters are flexible. Use your fingers place out toward the metal and pinch it. The square filter is kinda stiff bit it will bend. Both filters are removed through the hole in the bottom of the lid. To replace, you just have to fold in half a bit a push it up thru the hole- round filter first , then the square one. Good luck. Hope that helps
739572
I finally used the pail-a garbage bag fits it. very nice pail especially like the shape.