I am having a problem with the side of the pool colapsing in when filled to fill line. If I am sitting in it, up against the corner, it is fine. I am not sure if we do not have enough air in the pool, or if it is a different problem. Has anyone else...
518281
Yep we have had the same problem. If it's not completely level it will do that. We also have to take our portable air compressor and re-inflate it all the time. It serves the purpose for the summer. Cheap enough that we buy a new one each year.
2169080
We took a level and set it all around on the ground where the pool was going. Any low spot we just filled with dirt. It wasn't perfect and the pool filled up fine. It's an inch off now that it's filled up but doesn't seem to affect the pool
758120
Our pool is tear shaped. That is a big radius at the deep end smaller radius at the shallow end. We've used Kreepys for twenty years or more with no problems other than the Kreepy getting caught on our ladder. I removed the ladder years ago. Nobody misses it. I have no corners in our pool. Everything has a radius to it.
1489980
I'm sorry for my last answer. My response was for another item I just purchased. I would contact the seller because I have a cement pool.
966633
Is it new? Is the line length sufficient? Is the tail line attached? The system seems to work on a pump that causes vacuum. This pump also propels it forward. There's a feature that causes it adjust positioning occasionally, so that it will reach the entire pool. What's it not doing properly?
1207880
I have not experienced that problem, but I do use filtered water when filling it. Try that. :)
552725
Nice, I did the same with my smaller pool. I have mine lined up and suspended in the water with plastic screen weighted down with bricks on the pool deck. They will sink to the bottom if you don't secure them somehow. Anyway, if you have enough circulation they work for me lined up. Hope this helps and welcome to the converted pool community!
1726388
I truly had no trouble inflating mine...just opened the valve and blew into it. If & WHEN you do get it operationaldon't inflate it until it's taut. Leave it a bit limp. We have gotten 2 summers out of our 6, and they're still going into the pool again this summer. Good luck! If it's still not inflating, send it back...I'm sure the seller will want to know it's not working.
858957
Hi I'm not sure what's the problem but do you have enough hose to it? I have Diver Dan an he works fantanstic. Are you using this in an above ground pool or in ground? I have a 24x 52 above ground? Have you checked to see if it has any sticks or leaves inside of the whale? Let me know also if you have your hoses wound in circles might be the problem they are suppose to be memory hoses an not to be wound up? Hope this helps.
1590051
Make sure you aren't putting too much water in. I tend to overfill mine and I have a watery mess when I do. There's a fill line and you can't go even the littlest bit over that.
907887
try using less water... I use mine all the time and find it only has issues when it's overfilled
289076
The return jets sometimes push the hoses towards the middle of the pool. If you can direct the pool return to the side of the pool instead of straight out. Also try adjusting the position of the hose weights. Make sure the main drains are off also as most cleaners will get stuck on them if the main drain is on.
1847375
Hmmmm !!!! Not sure the question makes sense to me BUT ,,,, lets try to address this ok on all poles at the end that goes into the water there are two small holes opposite one another ..... if this is NOT the case you have a problem with the POLE..... moving on .....on the OCEAN BLUE connection there are two plastic "bumps" you squezze these bumps inward and place the pole over these "bumps"and release the bumps when they line up with the holes on the pole therefor LOCKIONG the pole to the ocean blue. Hope this helps ... another thought is to take the ocen blue & the pole to your local pool supply place and let them solve your problem..... have a good day :-)
1647012
Yes is normal for the water to go in side the grey portion and the top of the turtle. If there's a lot of water going inside, then checked to be sure that the 2 small grey hoses inside the turtle are though the holes in the back.To avoid the hose coiling up you have to extended the hose from one end of the pool to the other then connect. Hopefully I answer your questions.
838480
I think it's supposed to run at least 8 hrs to get the whole pool. I have an in ground 14x28. Try moving the inlet jets a little, to change the flow if the water a bit....that might help
83091
Mary, when I first got my unit I had the same issue. But now it works much better once I removed a couple of the hoses. Instead of uses the full set of hose, I took two off. Try to remove one at a time until it performs better but make sure there's enough to reach the far side of the pool.
566030
I haven't had one issue with my pool all summer. Have you tried running the boost cycle to address the green? I haven't added any chemicals other than the salt all season & my water is crystal clear! I run the boost about once a week (after heavy rain or heavy usage) My pool is small 14' so I am sure that is a factor if you have a larger pool. I have read about people getting the too much salt issue. Usually emptying a little usually does the trick. But if it continues I would contact the company. It may be an issue with the system (which I have heard too) They do honor their warantee, but are very slow. Good Luck I haven't had one issue with my pool all summer. Have you tried running the boost cycle to address the green? I haven't added any chemicals other than the salt all season & my water is crystal clear! I run the boost about once a week (after heavy rain or heavy usage) My pool is small 14' so I am sure that is a factor if you have a larger pool. I have read about people getting the too much salt issue. Usually emptying a little usually does the trick. But if it continues I would contact the company. It may be an issue with the system (which I have heard too) They do honor their warantee, but... » Read More I haven't had one issue with my pool all summer. Have you tried running the boost cycle to address the green? I haven't added any chemicals other than the salt all season & my water is crystal clear! I run the boost about once a week (after heavy rain or heavy usage) My pool is small 14' so I am sure that is a factor if you have a larger pool. I have read about people getting the too much salt issue. Usually emptying a little usually does the trick. But if it continues I would contact the company. It may be an issue with the system (which I have heard too) They do honor their warantee, but are very slow. Good Luck « Show Less