Do you need additional support under the grid? Has it been recalled as stated in reviews?
1601216
You have to put it on something solid above the springs, like I used a square of cardboard it just helps it pick up the movement. It was recalled a while back because of a strangulation hazard, however the news ones have these plastic wire guide that prevents this. Completly worth it
1601217
Yes additional support is needed. The first ones were recalled. The ones on the market are improved.do not buy a used one.unless you know it is not the old recalled one.
1484539
Sorry, but it is connected to power and my power hasn't failed. As I said the customer service is A1 and you should ask them for details.
132954
No problem, Susan. In point of fact, it *is* grounded, in a manner of speaking. Grounded to the grid, as it were. Suffice to say (and avoid allot of chatter about how AC differs from DC) that you're not going to get zapped by your sprouter. Or if you do, your electric company is to blame. The sprouter has a litany of faults all its own, but if it's certified by Underwriters Labs (which it must be), electrocuting its owners isn't among them (that I'm aware of). In all likelihood your motor will die long before any of this becomes an issue. Mine died within a month as I recall.
1215953
I did not install yet as I have to make some repairs in my house. There is a review of another customer -By THOMAS PAGET - that had problems but manage to solve them. Hope I don't have the same problems as Andrea C. Sorry that I can't be helpfull.
396808
I did, but I'm not sure I should have. Nothing bad happened to the outlets, but it didn't seem to register a response. As I recall, the instructions said it was for GFCI outlets only - of course, I read it AFTER I used it in non-GFCI outlets. I hope this helps you.
940311
Hi Eddie, I asked the same question and my friend (electrician) gave me some good reasons not to. We used the panel that came with the unit. His logic was my wife and family being home while I'm out working a storm event. Peace of mind that the generator will come on when needed and reset when the grid comes back on line. We have tested and retested and it works like a charm. Ken B
1393950
No, the grid tie depends on the grid to work. It's not a stand alone device.
30605
I would email the company directly. I emailed them and they answered my questions within 1 day. My grids I purchased from them for my Pentair DE 48 sq ft model worked beautifully. I'm VERY happy with them-especially at half the original replacement cost.
324213
Also, I forgot to mention . . . when I tried to get around the problem and power an Uninterrupted Power Supply (UPS) with the Powerland (as a way to protect my electronics), each of the 3 types of UPS's that I tried to use rejected the Powerland's electric as too unstable.
1270886
The unit provides protection against electrical spikes and surges. Your problem is with the electrical utility provider could be a transformer issue
162508
I just purchased mine (Jan 2014) and have had no recall notices after registration. I did a quick internet search and did not see any recalls.
1235684
I just came home today and saw that one of my Livewire devices burned out during a lightning storm. This is unacceptable! They tell you not to connect them to a surge protector, yet they don't protect it against surges! How very convenient, that way you have to buy more of the damned things from them.
1675977
I bought one which was woefully inadequate. I complained and they said they would send another. nothing happened. I am very busy and have not pursued it. My advice buy something else. I suspect it is a cheap rip off of something else.
1666631
I just got mine, I'll try and remember to report back once we've tried it as loadbalance/failover is what we purchased it for. In the mean time I will note a lot of the reviews up are on the older side, I was looking for load balancers both here and on newegg and at newegg this model has 100 more reviews than it has here and its a solid 4/5 there so thats pretty encouraging.
2142839
Newbs... Yes it's safe. Dynamics ignore phantom power because they don't use it.
2049878
Ditto last answer. Not under recall, a replacement for a quieter unit I was more pleased with. Does the job though.
1467058
Hello From Explore ElectricGo Power's technical support people are first rate, and we suggest that it is absolutely worth it to contact them and describe your situation. They may be able to offer a solution that will work for you.