I just received my headphones and when I am on calls they turn off on their own every ten minutes! How do I fix this?
1581500
I'm not really sure try turning them on and off again if that don't work contact customer support
362891
Try taking out the felt pad inserts. They muffle the treble. Also check to make sure your cord is inserted all the way in the ear phones.
455599
Hey Dano, I have this same issue on the my pair as well. Once the music starts playing its no longer noticeable.
1655117
Hi Ila, You may have to check if there's anything that might be blocking or preventing the jack of the headphones to be fully plugged. -Anthony
1807847
Mine does not seem to do this and it is very annoying. I use it primarily as a headset for Google voice and Skype calls. If I forget to turn it off and it drains down the battery, when I try to use it I cannot just plug it into a charging port and be on my way. It has to recharge first, then I disconnect it from the charger.
1825064
Mine are like that to... Yes they are a smaller built headphone and they are a little tight so I would try loosening them up a little bit or every 5 minutes take them off for 30 seconds.
6174
I play music from my phone and only pause when i need to answer a call. I have had no problems with it. Good Luck:)
359891
It does this any time I pause and then try to play the music again. I have to turn of the headphones and reconnect to get the music to play correctly again. I plan on contacting customer service. If it continues I want to return it or get a replacement.
979990
I Have had my phone for several months now, and various friends and family have also purchased one and use them a lot and we have had no issues. Maybe it is your phone. Try using some ear buds in the phones jack... if they don't work perhaps it is your phone. If they work than maybe you need to have the company replace your headset. Hope that helps.
1812335
mmm I never have had this problem...maybe can you turn off the phone take out the battery and the sim card and put all in their places again and turn on, if this not work you can check in the setup options the volume in your cell phone... I dont have other ideas..sorry!
1128768
Hi - Have you consulted the manual? If it did not come with a manual, you can always find one online. I have not heard of this problem before. When you try to play it out of the speakers, make sure you have the headphones removed from the jack. Also look for a master volume control.
721266
Have not had that situation come up. I guess I would give them over the ear headphones and adjust the volume correctly.
799688
I'm having the same problem with speakers shutting off for long periods of time; I am not using the batteries. Is there a way of getting a more powerful "tuner", or whatever it's called. Also, Royal has the worst customer service I've ever known; everything has to be done by "mail". Not worth having to spend the money to send them back to the company, only to have them tell me they work o.k for them. If they worked continually, they would be great. The "signal's" the problem for me.
910298
I know its frustrating, but what I have found is that you need to make sure the cord is secure in either your USB port or in the port of the head phones. To help you make sure, the LED light next to the port should be red and stay red. If the beeping still continues, turn off the headphones and then charge them using the cord they gave you. The light should turn on as red and stay red.
929622
Unplug the red wire and see if it works. Overall, these are junk headphones and I'd try to get my money back if I were you.
838590
I haven't had this problem either. The only thing I would suggest is to make sure that the landline is hung up and not on speaker when using the headset.
8884
You have to manually turn them off - there is a little switch on the side of the headphones. That switch doesn't make any noise other than a very very quite click, softer than turning off a tv.If you are worried about noise coming thru the headphones - turn them off before turning off the tv.