Can you address the refrigeration comment left by a reviewer? I'd like to know more. Thank you.
1603308
This product MUST be kept refrigerated. It quickly loses its effectiveness if allowed to remain at room temperature for any period of time. The cost our vet charged was $77 for 90 capsules. Here is is $62 + $5 s/h or $67 for 60 capsules. We will always get ours from the vet. We know she keeps it properly refrigerated and that our dog will get the medication at the strength she needs. I can't imagine that any company in Korea can ship it in time for it not to get warm.
134769
Sorry Fred, this was never asked to go as low as 60 degrees. This is used in a wider and unclosed room for a 90+ year old. We are happy if could get to 69-70 for her. So any answer for your particular fully closed room with lessened human temps and movement, and wishing more maitenance steady refrigeration character would be pure speculation. Sorry
1862295
Thank you so very much, although I already knew about refrigeration at 55 degrees, and thawing it out for 1-1/2 hrs before opening the package. My question was addressed to the seller to try to find out what expiration date was on the boxes he is selling. Again, many thanks for your response anyway.By the way, the shelf life under refrigeration from the point of manufacture (i.e. "professional" grade film) is 4 to 5 years, assuming you didn't receive the film already expired. The composition of the film doesn't actually break down, either. The film speed of the film starts to decrease. For example, expired ISO 160 film could still be shot at ISO 100 with satisfactory results.Michael Babineaux, New Iberia, LA Thank you so very much, although I already knew about refrigeration at 55 degrees, and thawing it out for 1-1/2 hrs before opening the package. My question was addressed to the seller to try to find out what expiration date was on the boxes he is selling. Again, many thanks for your response anyway.By the way, the shelf life under refrigeration from the point of manufacture (i.e. "professional" grade film) is 4 to 5 years, assuming you didn't receive the film already expired. The composition of the film doesn't actually break down, either. The film speed of the film... » Read More Thank you so very much, although I already knew about refrigeration at 55 degrees, and thawing it out for 1-1/2 hrs before opening the package. My question was addressed to the seller to try to find out what expiration date was on the boxes he is selling. Again, many thanks for your response anyway.By the way, the shelf life under refrigeration from the point of manufacture (i.e. "professional" grade film) is 4 to 5 years, assuming you didn't receive the film already expired. The composition of the film doesn't actually break down, either. The film speed of the film starts to decrease. For example, expired ISO 160 film could still be shot at ISO 100 with satisfactory results.Michael Babineaux, New Iberia, LA « Show Less
1844268
on a previous pkg of similar, I decided to keep it in the refridge. I havent opened this one. It's currently 'somewhere' in our cabinet...
1422011
This is odd my fridge is so amazing and quiet and keeps things perfect~~ love the size and the fact it will not freeze it just keeps things perfect!! sorry that you must have a defective one~~ i also bought the extended warrenty but do not need it as of yet~~ hope i never do~~
350946
Hello DT,Thank you for contacting customer care. I understand you wish to know how long this item can last without refrigeration.Unfortunately, I was unable to find your answer via the manufacturer's website. Please feel free to reach them at http://www.newmansownorganics.com/pet/contact/Should you have further questions, comments, or concerns please feel free to contact any of our stellar customer care team members. We're here to help you out 24 hours a day, 7 days a week, 365 days a year!!Wishing you well,Customer Care Team
1336781
Good morning Janice,At some Rock Quarry for for away. I had to be humorists at least about it. Anyway I really am not sure and may have been China for it has know markings and I trashed the papers on it. I do know it is a work of art and if you buy it that sucker is heavy so best call a crane company for assistance. If your going to leave it in one place you will be all right but moving it around may get old quick. We use it for setting our crock pot and Dehydrator on that reaches temperature of up to 400 degrees. It is so far well worth the money and sure you will like it. Hope this info helped. Good morning Janice,At some Rock Quarry for for away. I had to be humorists at least about it. Anyway I really am not sure and may have been China for it has know markings and I trashed the papers on it. I do know it is a work of art and if you buy it that sucker is heavy so best call a crane company for assistance. If your going to leave it in one place you will be all right but moving it around may get old quick. We use it for setting our crock pot and Dehydrator on that reaches temperature of up to 400 degrees. It is so far well worth the money and sure you will like it. Hope this... » Read More Good morning Janice,At some Rock Quarry for for away. I had to be humorists at least about it. Anyway I really am not sure and may have been China for it has know markings and I trashed the papers on it. I do know it is a work of art and if you buy it that sucker is heavy so best call a crane company for assistance. If your going to leave it in one place you will be all right but moving it around may get old quick. We use it for setting our crock pot and Dehydrator on that reaches temperature of up to 400 degrees. It is so far well worth the money and sure you will like it. Hope this info helped. « Show Less
1693773
I keep "cooled" just by storing it in the basement(slightly below room temperature). Both room temperature and refrigerator temperatures impact the flavor negatively, in my opinion.
1280343
Refrigeration is only needed after opening this product to maintain its high potency. However, this product is not shipped refrigerated. Thank You, Customer Service
2201890
I don't have the answer for you, since the fridge was a gift. Maybe you can find a number online to contact the company and ask. Best regards.
1359933
yes, i certainly recommend refrigeration for this product. i feel that it will be fine for months in this environment.
633831
That is a very good and a very reasonable question. Sadly, none of the illustrations state explicitly any need for refrigeration or any other storage requirements or lack of. Mind you that I have powdered products that recommend or require refrigeration.
905031
Probably like an air conditioned room. Definitely not like a refrigerator. So far used only once; it's probably the best choice if no refrigeration is available.
478686
I realize that I'm years late to comment on this, but that is exactly why you should use the forums for complaints about the company/fulfillment/etc. and use the ratings for the products. I didn't see your rating when skimming through, but I saw the effect of your two-star rating. Now, years after many people have had to wait for their units, production is not longer having trouble keeping up with demand, and your two-star rating is no longer relevant, but still affects the average rating.Regardless, Chris N. was a jerk in the way he/she addressed the misuse of the rating system.
325849
Actually, the manufacturer does NOT specifically recommend this. And frankly, THEY do not even ship it refrigerated when they ship it to the stores. That is a fact. It is "suggested", but their products say to "Store in a dry place at 73F (23C) or below. Best if refrigerated". Best, for NOT required. And keeping it refrigerated and then taking it back out would cause it to sweat and possible cause degradation of the capsules. So, you SHOULD store it in the refrigerator AFTER you get it home and keep it there. They have done stability studies and so long as you don't keep it on the car dashboard, you are fine. Actually, the manufacturer does NOT specifically recommend this. And frankly, THEY do not even ship it refrigerated when they ship it to the stores. That is a fact. It is "suggested", but their products say to "Store in a dry place at 73F (23C) or below. Best if refrigerated". Best, for NOT required. And keeping it refrigerated and then taking it back out would cause it to sweat and possible cause degradation of the capsules. So, you SHOULD store it in the refrigerator AFTER you get it home and keep it there. They have done stability studies and so long as you don't keep... » Read More Actually, the manufacturer does NOT specifically recommend this. And frankly, THEY do not even ship it refrigerated when they ship it to the stores. That is a fact. It is "suggested", but their products say to "Store in a dry place at 73F (23C) or below. Best if refrigerated". Best, for NOT required. And keeping it refrigerated and then taking it back out would cause it to sweat and possible cause degradation of the capsules. So, you SHOULD store it in the refrigerator AFTER you get it home and keep it there. They have done stability studies and so long as you don't keep it on the car dashboard, you are fine. « Show Less
2049577
Not sure what your question is. Just FYI we and our approximate 3 months and one of the cooling units went out . I went back and forth with the factory about having-it repaired. I could not find a repair person to fix it. Thank God for Amazon. The gave me a refund after restocking fees, picked it up and packaged it for me. One of the sticking points with with the factory was I did not keep the original package it came in so I was on my own to get it packaged for shipment. I bought one for a few dollars more with a compressor,
1861625
I've not refrigerated....I'm not aware that it needs that...mine just sits on the kitchen counter.