Why can I not get to the microfiber part? I tried pulling, unscrewing, everything. And what's the deal with the suction? It comes off too easily
1599097
You just have to pull. I was trying to be delicate as to not break it but it's ok to just yank. Honestly I returned mine it didn't work at all.
468637
It comes apart quite easily, so you're probably trying to unscrew it at the wrong place. Move your handsaround til you find the correct location!
564908
I have been recently having the same issue with the belt slipping off. It isn't breaking, just slipping off. Very frustrating being in the middle of vacuuming or almost done and having to stop, find a screwdriver, undo six stupid screws and then fighting and breaking nails and crunching fingers to put the belt back on only to have it slip off again next time. I replaced the belt with the replacement belt that came with it and it too, slipped off. I made sure to clean the bar and brushes off thoroughly, including any little strings or hair that has wrapped itself around and tried sliding the belt on as far to the inside as possible. I also empty the dirt chamber often and make sure not to set the vacuum too low. This seems to have helped. However, if it continues to happen, I am going to try to find some kind of tiny rubber washer or "o" ring to wedge against the belt on the metal rod. It's too bad--for an economical vacuum, I sure like it, but if this continues, I'm going to return it.
2031325
Your case is 2 parts, so try to pull the upper section and it should come out with minimum force, then use your fingers by pulling it from the lower case.
120084
I had the very same problem. I had to hire a repair man to get it off. So it can be done but I could not do it myself.
877604
You need to tighten the two Philips screws which secure the handle to the body. It shouldn't detach as long as it's screwed properly.The left side of the back of the vacuum has a clear looking port for one end of the hose, the wider end. The gray part on the hose attaches to that port and you screw it to the right to secure it. The other end of the hose (narrower black end) gets wrapped around the back of the vacuum (there's a little "arm" like thing that it loops over) and then stuck into the hole on the bottom right of the back. When you want to use the hose you take that end out and stick any attachments onto it. You need to tighten the two Philips screws which secure the handle to the body. It shouldn't detach as long as it's screwed properly.The left side of the back of the vacuum has a clear looking port for one end of the hose, the wider end. The gray part on the hose attaches to that port and you screw it to the right to secure it. The other end of the hose (narrower black end) gets wrapped around the back of the vacuum (there's a little "arm" like thing that it loops over) and then stuck into the hole on the bottom right of the back. When you want to use the hose you take... » Read More You need to tighten the two Philips screws which secure the handle to the body. It shouldn't detach as long as it's screwed properly.The left side of the back of the vacuum has a clear looking port for one end of the hose, the wider end. The gray part on the hose attaches to that port and you screw it to the right to secure it. The other end of the hose (narrower black end) gets wrapped around the back of the vacuum (there's a little "arm" like thing that it loops over) and then stuck into the hole on the bottom right of the back. When you want to use the hose you take that end out and stick any attachments onto it. « Show Less
421054
You Should Be AbleTo Slowly Peel It Off And If It's Stuck On....Try A HairDryer On low
2007811
If you havent already figured it out: The hose has a 'nipple' close to where it piviots. It protrudes out facing the bottom. The click that you hear is the nipple snapping into place. So the idea is to lift the vacuum hose up so the nipple 'exits' it's 'housing' and pull out. Good luck.
1412079
I don't know if it's supposed to come off, but I just yanked hard and pulled it off. I don't know if I broke it, but it seems to go back on. I don't know if I'd counton cleaning it this way. Prior to this, I just sprayed clear water through it, let it air out, thenput it away.
1289108
The suction is super sticky. I tried taking it off once and its pretty secure, which is good if you don't want to move it.
1044809
It happened to me too. I used an old credit card (or something similar that won't scratch your windshield) to gently take it off. There was a black rubber circle on the windshield. I took my car to a glass repair shop and they took it off easily. The suction mount was slightly damaged, but it still attaches to the windshield (although the grip feels weaker).
358711
Just make sure the vacuum part at the bottom is clean. I had the same issue but turned out the brushes at the bottom had stuff rapped around it blocking the water to come out.
112707
I would guess that if our attachments ever became loose, I would first see if I could address why....put a rubber band or something around the neck of the loose piece or maybe even duct tape. We haven't tried other brand attachments, but most on our regular vacuums are interchangeable. Sorry I cannot help you more!
1871338
supposedly it comes off very easily when u take off the cover,i cant get it off either ,maybe if u turn it and twist it it should lift off because it does lock down in there when you put it back on
94869
I've found it hard to get off twice. Other than that no problems. I think I may have twisted mine on to tight. I had to use two hands and my daughter hold the base to get it off . Good luck!
458575
You kind of have to twist it then pull it off. Also if you use the concentrated nozzle try not to take it off and on too much. Eventually mine wouldn't even stay on. Hope this help!
494818
It usually sticks. I soak mine in water for several hours, then hold the part on the outside bottom that turns, and pull very hard. It comes off. Any chance you have forced it on without making sure you have it "flat side to flat side"?