I just purchased this mop and I can't budge the handle upwards so that I can squeeze the water out. It should be simple to do. I NEED HELP!!!
1603330
The first time might be a little stiff. Can you make it move without the sponge head in it? If yes then reinsert the mop head get it wet and try again.
1603331
I purchased this for work and my employee uses it, however I seem to think that possible the handle may go down, not up? I could be wrong on that.
1603332
It IS simple to do and effortless. There must be something faulty with your mop. It doesn't take much pressure. It pulls up and isn't stiff as others are describing .. at least not the new one I just purchased. "Works like a charm".
1603333
Also make sure the metal part of the head is pushed up past the rollers. I just replaced the head of mine and I had to push the head up with my hands because the handle would not do it.
1603334
Hi Luna, I just let it soak and then kinda played with the handle till it squeezed the sponge, it takes a bit to break it in but it will eventually get there....I hope this helped let me know!! good luck!
1603335
I found it very tight at first, too. Was afraid I'd break it. But held the mop firmly below the pull handle (about halfway between the pull handle and the head of the mop) and just pulled. It worked.
1603336
I'm having no trouble with my mop It was stiff the first few times but now squeezes very easily..Did you make sure the mop head was wet through? It will not roll if the mop is dry.
2218219
I just hold below the part where it lengthens or shortens & twist above that part to loosen & then adjust it. Sorry you are having problems. I love my mop!
1247776
Make sure you have the handle pushed down completely before you roll it out. I did not do that with my first one and that is when I started having trouble with it.
845496
I had the *exact* same issue. I learned by tapping the unit on the side until the handle jiggles up and down makes it much easier to then simply lift the handle off the top. **UPDATE Fe b 20th** Nevermind, it has now become almost impossible to remove the handle. I now loathe trying to remove the top since it could take anywhere from 3 minutes - 10 minutes... along with a bruised palm of my hand.
609452
I had the exact same problem! I finally just pulled the handle straight out with pretty strong force and it came out. Good luck.
1553007
Unfortunately as long as I've had this mop, I've never been able to figure it out. Even hurt my hand once trying to do so. Sorry
1898784
YOU in a way peel it off with your hands it is kept on with friction, nothing ealse. So grab a small section ot the mop and pull whike holding on with your fingers to the plastice part that is around the top of the mop. Not a lot of exerction is needed it'll come lose after a bit you must hold on the the plastic top that surrounds the top of the mop I've taken it off multiple times so just go slow and it'll work. Good Luck
2220625
Here is what I do when that happens. Dip the mop into the water, raise the mop out of the water, let it drip a few seconds. This will pull down all the strands and allow you to put the mop head into the spinner without the strays watering down the kitchen. It works for me once I discovered how to do it.
419021
I gave up trying to find one. I ordered another but it was entirely different handle and a different mop. Too bad they make such a cheap handle when the mop works so well. Good luck in you finding one.
1480670
Check that your two piece mop handle is properly aligned and that the two protruding buttons are fully extended. They secure the handle parts and if not in order you can have difficulty using the trigger mechanism. We did, but once aligned all is fine.
1589446
I do not pull the handle all the way up, the less you the less amount of water you get. I hope it helps.
635552
Yours must just be stiff. I just get a firm grip on it and turn the top opening to the left. However, you will then need to re-pressurize it by pumping it up. Maybe you have too much pressure in it - try opening the little pressure valve first and then it should unscrew more easily.
1138340
The mop head snaps on and off easily. You can remove it by hand or you can step on one side of the strings and pull up on the handle.
1473937
I've tried pliers and even a hammer and it still won't budge. If it is not on tight, then it leaks. But as it is nearly impossible to remove, am tossing out the unit today and have canceled my subscription for the filters.
1954760
I bought mine last year and have had no trouble. I love my mop. They are a little tricky to get on the handle, though, but they worked very well.
1753192
Pull the wringer sleeve up out of the way. You should see a plastic ring an inch or more wide, right where the mop head joins the handle. Pull this ring up away from the mop head, which exposes the connection. Then pull down hard on the mop head to pop it out of the connection. After you wash the head, just do the steps in reverse to put it back on.
408510
Yes, If it does not lock or stayed lock, you may have a faulty handle. Please contact us (if you purchased from us) - Or the distributor that sold you the mop and they will warranty replace it.