Is the refurbished Harmony 900 FACTORY REFURBISHED or seller refurbished?If the Harmony 900 is FACTORY REFURBISHED, is their LOGITECH warranty?
1606181
The original remote we bought was brand new and the replacement was brand new. I'm looking at the box now (why do I still have this?) It says the logitech hardware warranty is 1 year.
1606182
I assumed it was factory refurbished, but don't know for certain. Purchased from BestBuyDirect2u, and listed as 1 year warranty and 30 days free support. I also assumed that since this is apparently part of Best Buy, they get the refurbs from manufacturer, but this seller is the only one who can truly answer your question. I only paid $156+ for mine, although I see this seller is now selling for $189 + shipping. Still, I am extremely pleased with the item and purchased it last August. My surround sound system installer recommended this remote over the new ones IF I could get such an awesome price. With some of the negative reviews, I assume that some people must just get lemons. I assumed it was factory refurbished, but don't know for certain. Purchased from BestBuyDirect2u, and listed as 1 year warranty and 30 days free support. I also assumed that since this is apparently part of Best Buy, they get the refurbs from manufacturer, but this seller is the only one who can truly answer your question. I only paid $156+ for mine, although I see this seller is now selling for $189 + shipping. Still, I am extremely pleased with the item and purchased it last August. My surround sound system installer recommended this remote over the new ones IF I could get such an awesome... » Read More I assumed it was factory refurbished, but don't know for certain. Purchased from BestBuyDirect2u, and listed as 1 year warranty and 30 days free support. I also assumed that since this is apparently part of Best Buy, they get the refurbs from manufacturer, but this seller is the only one who can truly answer your question. I only paid $156+ for mine, although I see this seller is now selling for $189 + shipping. Still, I am extremely pleased with the item and purchased it last August. My surround sound system installer recommended this remote over the new ones IF I could get such an awesome price. With some of the negative reviews, I assume that some people must just get lemons. « Show Less
1606183
That is a good question one I didn't even think to ask. Nothing i have seen in writing explains but the way i have received them packaging wise makes me lean towards seller refurbished. The first one i received didn't work right so i returned it for a refund and bought another from a different seller. The second one didn't have the battery so i contacted the seller and they said they were going to send me the battery. So it remains to be seen whether my second remote is fully functional. Again to answer the question i have not seen any factory refurbished or warranty papers with either remote. Hope this helps! That is a good question one I didn't even think to ask. Nothing i have seen in writing explains but the way i have received them packaging wise makes me lean towards seller refurbished. The first one i received didn't work right so i returned it for a refund and bought another from a different seller. The second one didn't have the battery so i contacted the seller and they said they were going to send me the battery. So it remains to be seen whether my second remote is fully functional. Again to answer the question i have not seen any factory refurbished or warranty papers with either... » Read More That is a good question one I didn't even think to ask. Nothing i have seen in writing explains but the way i have received them packaging wise makes me lean towards seller refurbished. The first one i received didn't work right so i returned it for a refund and bought another from a different seller. The second one didn't have the battery so i contacted the seller and they said they were going to send me the battery. So it remains to be seen whether my second remote is fully functional. Again to answer the question i have not seen any factory refurbished or warranty papers with either remote. Hope this helps! « Show Less
1497963
I'm guessing factory serviced means refurbished. It mist have had some kind of problem and was sent back to the factory under warranty to be repaired. And once repaired it gets sent back out to be resold.
178022
The one I got my wife was new. If it's refurbished item I think the description should say that. For what it's worth the camera we got is great.
430608
Mine had factory stickers on the box. And, there was nothing about it being refurbished. To me it was new.
1132657
I responded to this in detail some months back. There are dozens of comments online. You should know I have the Harmony One, but the specifics of this battery pertain. They are not legitimate Logitech batteries and we had a miserable experience. Long post here http://www.amazon.com/review/R3P8J704QQZ9Z0/ref=cm_cr_rdp_perm?ie=UTF8&ASIN;=B003TX2N14I suggest you just bite the bullet (it's an expensive remote) and order from Logitech.
483842
It was new and not refurbished. I assume the factory warranty was in the manual, but I threw it away...
755529
The one I have is new not refurbished , so far working out well, good for a small place....also not sure on warranty, I presumed it was for a year but have not read the leaflet thoroughly as yet, will get back to you on that when I find out.
1686410
As far as I know, it is brand new (refurbished in the factory), but it does not have the full warranty. I got one in July and it`s working perfectly. I have other experiences with refurbished equipment and never had any problem. Maybe it`s interesting to contract a third-party warranty just as an addiitonal protection.
876395
The one I bought was sold as refurbished, but I don't know if that is true of all of them. It was in like new condition.
1928834
New, but I have bought refurbished items from Amazon and they do a fantastic job, and they work great!
1824920
Only New units might have one year warranty, the unit we sell is Manufacturer refurbished and comes with 90 day hardware warranty.
771679
When i bought at the time, it was brand New. Refurbished means reconditioned. They get a used/malfunction product and give it a real treat. They should work ok and are less expansível.
2078335
it's not frozen. if you migrated your account from older remotes then recent firmware upgrade causes this issue. call harmony logitech support, over the phone in 2 minutes your remote will be working again ;-) good luck
474249
I got a warranty on a refurb surround system on ebay. Everything else I've has been new. Squaretrade is the best.
876396
Mine purchased about two months ago was stated as new, and looked new (in box, tagged, new smell...). There was nothing that suggested it was refurbished. I love it, works great.
1397331
I bought this item new (and it is a Dyson) and I love it. You would have to contact Dyson or the seller to see what, if any, guarantee there would be on a refurbished item. I wasn't aware Dyson sold refurbished products. I have the fan/ heater and their sweeper and both are worth every penny I paid for them. PP
1200282
Good question. Amazon have replaced the faulty item but not sure if the issue has been resolved by Logitech. Hopefully a company representative will answer your query.