will not charge What do I do?
1570396
Make sure you take the time to unscrew the cap to make sure there is no water inside of it
1570397
I disassembled an old unit that failed to charge after a year or so and removed the batteries. They would not charge with a "hobby" charger designed for electric RC cars and such. I then discovered that storing the unit in the charger when it is plugged in was overcharging the batteries. I have another unit about 4-5 years old that is still going strong. I charge the batteries overnight when they will no longer last a full brushing cycle. NiCad and NiMH batteries have a very limited life when charged to 100% capacity repeatedly.
1570398
Try a very strong magnet moved around the bottom of the handle... since it is an induction charging system, sometimes they just need a boost to get them started. Mine stopped charging and I took a strong rare earth magnet, rubbed around the bottom and sides of the handle for a min or two and put in charger. Has been charging just fine ever since.
1570399
Hi,you will have to purchase another charger (part the handle sits in). We have to do this every fewyears.
1570400
You know, this like a good idea but 150 bucks a year for a two-person family toothbrush that you have to repair with a magnet? Just how good is this thing?
996373
Have you tried charging it? If it is not taking a charge you need to contact the company & exchange it.
1281782
Have no idea- contact Customer Service. Cannot imagine what the issue would be.
1605813
You may have a faulty device. I have had mine for about 7 months and still works great. I've never had issues with it not charging, and always lasts quite a while. Reach out to Amazon or the seller for a replacement. Best of luck!
2021096
Mine wouldn't charge either, and I read from many others that had the same problem. I returned mine and Amazon gave me a full refund, but unfortunately I was not able to reorder.
2105770
Both of my children's did that and it turn ed out not to be charging at all. They had a list of other issues so I ended up returning for a refund.
272640
No charging for the laptop. Only port replication, and I never got video to work.
621873
I'm not sure. I have had problems with my A/C adp. not wanting to charge. I don't know if its the adp or something in the computer
2089433
Regarding the no charge, there is a magnetic charger on the side of the phone, if your phone won't charge through the usb, try a magnetic charger.
1577558
no idea. the computer might not recognize it. i have a feeling thats what happened with mine and thats why i cant get a full charge
687498
If will not charge you should send it back. Just asking!!! you did charge the this device first?
1560654
Hi, Have you given it a good charge? If this is not the issue you could contact the company, I found them extremely helpful and eager to help their customers.
1800618
I would return this product to the supplier. If it is not recognized and does not charge, it is useless. Amazon's guarantee should solve your problem.
2082805
Has it been charged properly? I've not had this experience if you have done that and it doesn't work you should probably enquire if it can be returned.
1547036
I have gotten no satisfactory answers myself and I am not really happy about it. I can't charge the tablet. Any ideas?
1677621
Did you just buy it? If yes let the charge waste all the way and when it is done put it on charge if it charges it then the charge works but the light feature is defective. You can always contact the seller and request a replacement and if it was sold by amazon call them and tell them that you are disappointed and you want a new one with next day shipping at no charge and they will accept because it is their fault. If it is a 3rd party seller ask them to ship one at now charge to you and if they say no then threaten them with a 1 star rating. Good luck
1343325
Charge completely until the flashing light goes off .If that does not work contact phillips .i have had mine for over a year with no problem.