My iPhone will no longer charge on this device, but it will charge my Android device and my iPad. Any ideas why and how to fix it?
1604567
Are you using the Apple supplied lightning cable? I had that issue charging a iphone 6 with a third party cable.
1604568
The only issue I have had was using a cord that had worn out and third party cords including Amazons signature cords will fail. Have to make sure the unit is charged and the front light is on. I have had mine since it came out and it performs.
1604569
Try a different iPhone cord. Also make sure the charger is on (press the power button) while your phone is plugged in. It could also be a problem with the phone itself.
773664
I charged my iphone 4 s and my iPad 3 . The battery working fine. However, iPad 3 can only charge one and the battery ran out of juice.
1799099
It's weird cause we use an iPhone and a 6th gen I touch. You plug it in and it says it's not compatible and then you plug it in a second time and it works. Maybe that's why it was discontinued
581609
It's probably defective. As long as you have a 2A charger (same as Samsung Galaxy or iPad, bigger than iPhone) it will charge and show you lights as it's charging. I had 1 that worked great, and another I had to return. Also, Raymond is right that you need to use the micro USB port to charge.
1440176
Call them they are helpful. I think it does Android devices. it did not work with my two Apple devices at all.
198534
The manual in the one I received today says "Note: iPad charging is not supported when connected with a computer". I can charge or sync, but not both.
266810
If u use Iphone charger, then just change the USB connection only. Unplug the Iphone original charger USB connection, instead of that, use the one the unit comes with.
2046057
Hi! Billy, I had the same problem with my Nissan not charging my device. This L'il gizmo solved it for me. I think this may also work for you. Here's hoping this is the end to your problem :) Danny.
2241968
I had the same experience - bought the amazon certified cable, clipped off the old and have been happily charging. It's an Apple thing that change with an iOS update.
2216946
I've tried to use it with my iPad and my iPhone. And for what ever reason I can only charge one device at a time even though there are 4 ports. And that's using it in the U.S.
573038
I have successfully charged an iPad and iPhone at the same time. Unable to attest to use outside of Norrh America.
931989
yes, I did.. It only worked for me when I plugged the device in the outlet and charged my phone at the same time. Return it if it is still under warranty..
1059477
I sent mine back. It didn't charge my iPhone in a reasonable time. Couldn't see keeping it. Sorry.
1794119
Sorry, I don't have an iPhone only an ipad. It did charge the ipad in what I thought was a reasonable time. Main thing for me, it worked.
490986
I have charged an IPad and an iPhone and also 2 iPhones and they all charged fine
1255447
I have no problem charging, using the original charging unit. I discovered that some other units do not work properly, but that may be more of an iPad issue than of mophie. Try another charger with sufficient power. An apple usb charger for ipad works for me.
206364
iOS8 made this device useless, worked almost perfect with iOS 7. As for the non charging issue I can not help there. My suggestion would be to put this in a drawer somewhere in case Apple fixes the "device not recognized" issue.