I did what was instructed. Why isn't anything happening? It says don't leave it on for more than 4 minutes.
1567247
Was your face washed clean prior to use? Sometimes I leave on a bit (2 min) longer but when it starts to tingle ... Rinse. Also... Shake prior to use!
1567248
Just because you do not feel it, trust me, it IS WORKING! Do NOT apply anymore because it WILL burn (experience). Your skin will start peeling in about 3-5 days
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.
1022910
I believe I have had that situation in the form of unplugging the device for a minute while on. As I remember, it did not reset to "off." Sorry I can't be more specific. If I remember, I'll try it at home tonight.
316460
I have run mine as long a 4 hrs and it has never shut down. Send it back and get another one.
435485
I started to work immediately. After some time, was a failure. Turned off and then turned on. Started to work. Another piece of advice I can not give. Good luck.
546605
That depends on how long it's been on. It will go off after 8 or so hours. But if it happens right when you put it on and it doesn't heat in about 1/2 hour or so, call Amazon and see about returning it for one that works. Mine goes on and I put it where I want it set and it stays there for approximately 8 or so hours. I can turn it down or up when I feel that is needed.
1947157
I have had that same problem myself. I found out that it goes off for about an hour.
1522262
Turn to off and then turn it back on. Sometimes you my have to unplug it for a couple of minutes.
1191077
I have had four for 3 years. I had to replace one lately. They stay on for about ten (10) minutes, with no activity, and go off. Look around for something moving, another light source, move the sensor and try again. No problem for me, sorry you had it. JCT
1062831
I have done it once. First try unplugging it and disconnecting it for 10-20 seconds. This might help you not have to reset it.
856666
Try to do a manual reset and see if that works first. When you do a manual reset ( see instructions) you can then start over again. This timer/switch isn't at all hard to set. I set mine when I first got it and plugged it in and its been running almost a month now without fail. Hope this helps out.
1796331
Make sure you check the switch there is a test mode, make sure you are in the right setting and it will stay on
1059399
Maybe try unplugging it and then plug it back in...usually when the green light flashes it is because of the timer...it will automatically shut down after an hour then you have to power off and then on again....let me know if this helps if not we can try something else
125473
Sorry i set my timer to run during the night and i have never checked to see it it is functing correctley. Instructions were shipped with the device and it was simple to set ( I think.) I will try to check it this up an comming week end. Then I will get back to you later on this site if you don't already have the solution.
1363527
Not sure what is wrong with your unit but I have the same one and all I do is hold the middle button for 4-5 seconds and light turns off completely.
75076
I don't think so. I keep it set at 3 hours and the only way to stop it from working is to unplug it. (e.g. I only want it on for 2 hours)
2277196
My husband said that shortly after installing ours did that and we just turned off for ten minutes, then it worked okay. He did re-check the timer setting and that was okay. So might need to check and make sure its on a time to go off. If it set for a long time till it goes off then that might be the cause.