How do I get the touchscreen to work? Mine came with a keyboard case, which works fine, but the touchscreen is non responsive (keyboard unplugged)
1575574
After I recieved the tablet I could not get the touchscreen to remain constant. I never tried a keyboard with this tablet As I returned it the same day.
1575575
mine didnt come withthe keyboard case, jsut the tablet. i jsut touched the screen and it worked on youtube thats the only one touchscreen app i used it on. i will check it out tonight and get back with you hope it helps. have you got it working yet?
1575576
Try turning off the tablet and turn it back on. If you have tried that, might as well give AGPtek a call. Their technical support staff should be able to help you out. Best of luck.
628585
I'm sorry, but I don't know what to tell you. I haven't had such a problem with mine. Perhaps something is faulty with the keyboard, or maybe you need a different adaptor. My daughter had problems with hers, but it was not the connection. Turns out her mother board tor something was faulty in the tablet itself.
1122589
Hi. Yeah, it's a pain in the butt. SHARKK responded to my review to say that would fix it in the next release, but I'm not sure if they can do a firmware fix for existing models. I would definitely contact SHARKK support to ask how they intend to fix your problem: either a firmware fix or exchange your keyboard for one that works correctly. They seem to be genuinely concerned about providing good support. UPDATE JAN 22, 2014: I received the new version of the case yesterday from SHARKK. I charged the new KB before using it, then had it on for several hours today. I'm happy to report that it has not lost its connection yet. Much improved.
1238776
About the key board being lit, unfortunately that is not the case. But the touch screen is very lively, any slight vibration and the home screen lights up! Hope this helps!
889846
Mine is a touchscreen! I read that review too. It must have been sorted improperly. I love the touchscreen interface, tho it does take some getting used to and I still prefer the mouse most of the time. But it really is handy
1512325
D.Cheng reports he found adaptor. I did too. However, keyboard still does not work when connected. Can D.Cheng tell us how he made the keyboard functional???
109580
I didn't have to activate anything for my touch screen. I'm wondering if something is wrong with yours. I would call Dell support and then maybe you need to send it back.
340517
Hi I purchased two of these for family members and they both say the keyboard works great and they aren't having any issues. I believe yours may be defective.
2042405
The only thing I can think of is that the keyboard is not on. You may also have to push the little button next to the on/off slider button.
131586
When I got the keyboard case, I charged it first. Then I paired it with my tablet. Now, I enable Bluetooth on my tablet and then immediately switch on the keyboard. It has always connected when used this way. I am typing on the keyboard now.
1060309
I followed the instructions and successfully paired it. I charged it the night before. But now even though the tab is recognizing the keyboard, when I try to type its not doing anything. Not sure if this related but the blue light is not staying. I followed the instructions but not sure why it is not working. This is on top of the fact that they did not include the screen protector that was promised...but I want the keyboard to work.
1436567
I never got one of this brand because they were out of stock and wound up getting the one from Poetic. It looks exactly the same - probably all from the same manufacturer with different branding. You have to be a little bit patient. Make sure you have pushed and held down for a few seconds the button to the right of the on/off switch on the keyboard after you have turned it on. Settings has to say it is "paired" not merely connected. When everything is working, the blue light on the keyboard does not flash; after pairing, wait until it stops flashing, then try it again. Hope this helps.
1370897
You need a mini USB cable so you can charge the keyboard. It is very easy to find and purchase. You might search for "replacement usb cable for ...." (the name of your case). Hope this will help.
827949
I would suggest that you reset your keyboard to the tablet. If it doesn't work, then you might just have a defective keyboard and ask to have it replaced.
257176
Has anyone had problems with the keyboard "sticking" on the last letter you typed? (Like thisssssssss)? It also will not do an upper case I--this just started today. Am wondering if I need to return this.
727639
Greetings...the keyboard is not faulty. You just have to re-establish the connection more times than not. The keyboard does not automatically kick in.
1691901
I'm having this problem as well and so does many other people on the web. The touchpad and keyboard behaves erratically. touchpad is pretty much useless so I have to resort to using external USB mouse. This laptop needs to be recalled. Can someone sue Asus to recall this laptop? Last Asus laptop I'm going to buy because of poor service.