What's the Guarantee on this toy? got it as a present. Set Cody up last weekend and it already broke.
1589978
I had the same problem. I was able to get Cora replaced by vtech but I had to fight them to pay for shipping and she broke again shortly after getting the replacement.
1589979
I purchased cora as a Christmas present for my 9 month old at the time and it still works great- the only isdue I had was when I did the download- not all the information went through so I had to download a second time and works great, no issues and just recently replaced the batteries.
1589980
Vtechs website says it has a 3 month warranty policy from the purchase date. The Policy is for the original purchaser and covers problems from normal use or factory defects. http://www.vtechkids.com/warranty_policy/ So I'm betting to be covered, you would need the original receipt and product proof of purchase. My Baby girls Cora power button never has worked.
1589981
We gave this as a gift to our granddaughter for Christmas.....no issues...it is delightful! Sang a special birthday song to her last week on her birthday! Very cute toy!
1256142
If your product doesnt work, email who you got it from request a replacement or total refund including shipping and handeling. We are going to be buying a bigger one our boys love ours so really hope yours gets to working or you try a new one!
314358
I'd imagine if you contact the company they would replace it. All these kid toy companies are great about replacing Things with no cost to you. We've gotten many items replaced from infantino, leapfrog and fisher price. I'd imagine vtech would be just as helpful.
1325641
Me too. Exactly less that 24 hrs of use. Granted, it dropped on my hard wood floor (but what doesn't?).Called leapfrog and said they would replace without asking a lot of questions. I guess they are used to the problem. Received replacement within days but i have to ship the faulty one back at my own expense...add that to the original cost of purchase, the thing is getting really costly but I'm glad their customer service was good.
2273690
I will be honest with you, ours was broken when we got it , then they had no more. All i read are bad reviews on the product and the company. good luck
2180403
I haven't had this problem but can imagine two solutions: - check the batteries if not already done so - open the toy and check the speaker connection, re-solder if the wire has come loose (use an electrician if need be).
1393478
Yup! The day I got it it broke but being the tinkers we are here we fixed it and it worked for about 2 months before it kicked the bucket for good. When it wasn't broken it was amazing. I agree though. Total junk
97924
I played with it until it worked. There is also vids on YouTube showing how.
1153050
mine was broke the second it came out of the box and i believe it was broke when it was shipped so i cant help you here except to say its a cheap little unit that will only entertain a 2 yr old ( and thats if it works ) i wasnt expecting a proffesional model for the price but i did expect more and that it worked. i would go to cheaplites.com and get a real one. guitar center also sells better ones for not much more money and those will last a whole lot longer
2115390
We haven't had that to happen to our grandson's toy and he does use it often, so I don't know what to suggest, except to contact the Kidoozie Company. Sorry. Seems the batteries would have been the solution. If it's new, maybe send back to Amazon.
1687978
Forget to mention do not drop the speaker . The first speaker I had like a man at work let me borrow it I was supposed to pay him the next day but he checked out so I got the speaker for free, any way my son dropped it , it didn't work right ever sinc. I had to shake it to get it to play . ( something loosened).
539377
We purchased the same item about 1 year ago and have had no issues with it. The baby even bangs on it and messes around with it. It sounds like you have a defective unit and should request a replacement at no charge.
1497904
Wish I could help. Got mine for my grandson last Christmas. It worked right away, was a huge hit, and a year later it's still working. Sorry I can't offer any advice.
892212
I went to the Hasbo website and chatted online with a rep. She suggested holding down the refresh button and holding down the tongue at the same time, but that did not work for me. That was her only solution. She offered to replace it with another Hasbro toy of equal value, not even a guarantee that it will be another Furby. They don't have any more Furby Booms to replace it with. I suggest ordering another one and sending back the broken one. So sad :(
2115392
Sorry to say but......I bought two and they 'both' broke. I did not call Amazon or the company. I should have. I just posted that it is a toy that doesn't last too long. My grandson 'loved' the tractor which is why I bought a second one. The same problem. It just stops working. Let me know if you get any help from either Amazon or the toy maker.
835790
I wrote to the company that made it. The motor was not working, they sent one right out. Just look up Mama Roo. They can probably replace it. By the way our great grand baby thinks it's the best thing ever.
1905449
Send a picture of the damaged toy to the company. They will send you a replacement.