The book I received was sent directly from China, and is of poor quality. Is there a way to ensure the product is authentic if purchase on Amazon?
1596249
Write in to customer service. I received a poor quality one, which I thought was fake and they sent a replacement. I compared the second one to those sold in stores, quality about the same. Even those in stores, colors are not bright, prints are not very clear.
7802
I contacted Amazon in regards to this. Did not want to spend over $100 and get something fake I cannot even return. Make sure the seller you purchase through IS amazon, not a third party. They will guarantee satisfaction :)
2081899
This is a Chinese product copy with associated quality and QC. Why can Amazon itself not deal with this? Is there not a specific policy for this be Amazon? Problem is more likely the charger. Min is working fine.
1336293
ASK A SELLER. Plenty of sellers ship counterfeits, expecting their customers to be too dump to detect it. No matter what Amazon's catalog descriptions say, there will be sellers of counterfeits. If you are concerned, then ask your seller first.
64160
No. my received item is not genuine and official product.i think, it is one of imitaions.If you have a plan to buy this item, i'm completely opposed to do it.Thanks.
839383
I ordered "Shipped and sold by Amazon" and mine is 100% authentic. Be aware of the actual seller and use due diligence.
535906
the $56 one is ship from china, so its obvious a fake, i have contact accushot on this, they will contact amazon for the forgery to be removed.
6248
It looks genuine and comes with ELKAY guarantee. Of course Amazon can sell counterfeit products and the guarantees can be faked but I think this is not too likely.
1296685
for those of you who have received the authentic product, which amazon seller are you buying from?
365206
I buy a lot of items through Amazon. I have never had a problem with authenticity. I normally look at the reviews for the seller.
1208163
Don't bother purchasing one. The company is not reputable & takes your money & doesn't back the product ! I had a very bad experience with this company located in China. Amazon doesn't want to be involved!
1228742
They are genuine IF you buy directly from Amazon and not through third-party sellers. Some sellers are legit but most are not. Also, if for any reason you think that you received a counterfeit from Amazon (which is rare) you can just simply return them.
525841
I purchased this item thru Amazon and unfortunately, the product package states "Made in China".
321576
No clue if it is original, Amazon took them back for me since the seller wouldn't. I hope they are checking into the authenticity. I am definitely curious at the very least, and concerned by the amount of people getting faulty products.They came in the bag pictured here, no paperwork and in a plastic zippered baggie slightly bigger than the black pouch
108195
Beware, fakes (for example, Made in Taiwan) are being supplied to Amazon...
381115
Nowhere that I can find. If you are buying one used, I wouldn't have a clue as to its authenticity. The one we purchased from Amazon.com is packed in a Mauviel box and wrapped in a Mauviel bag.
1296681
I buy from only retailers in the US. There are a number who sell this product on amazon. I always receive the product packaged in the large box and wrapped in cellophane. It also has the seals on the box so I know it authentic. Always check the return policy so if you order from someone andyou think it is not authentic you can return it.