How do I open the the enclosure? Something has gotten loose and is rattling inside the handle.
1595715
My tenderizer does not have something rattling around inside and, in looking it over, I find no way to open the container even if it did. Therefore, I would just not worry about it if it is working well for you when tenderizing and if it still allows you to easily lock and unlock it. However, it would probably be more advisable to get in touch with the company and have it repaired or replaced.
1595716
I just looked at mine. I noticed that I also had something rattling around inside. Sounded like a small piece of plastic. I saw no easy way to open. It doesn't affect the operation. I'm going to leave it and not worry about it. It's probably just something loose from the manufacturing process.
1595717
Call 1(800)DENI-VAC or 1(800)DENI-822 on M-F 8:30-5pm EST.. With all those sharp edges I would not even grab a screw driver and try myself. They will probably give u instructions, send u a new one, or have u send yours to them for repair. They have 2yr limited warranty.
2276022
The handle is made from two pieces of tube steel connected together. I think you could remove one screw and pull the handle apart for packaging.
2088621
you extend the butterfly handle and turn it to release/unlatch the latch and open? Hope this helps.
845493
I had the *exact* same issue. I learned by tapping the unit on the side until the handle jiggles up and down makes it much easier to then simply lift the handle off the top.**UPDATE Fe b 20th** Nevermind, it has now become almost impossible to remove the handle. I now loathe trying to remove the top since it could take anywhere from 3 minutes - 10 minutes... along with a bruised palm of my hand.
1674136
There should be a button on the handle. You have to hold it down continuously.
242486
It should open easily by just pulling it out.. That part does not have a lock so you're right.Try to pull it a bit hard but not too hard.. it tends to get stuck a bit sometimes.. but if it still does not open, contact the seller it might be defective.
334460
Did you already buy it ? If not don't. I threw mine away after a short time. You turn the handle to open it.
1843610
Turn the locking handle 1 Turn at a time clockwise and latch it in tell it is snug, do not over tighten! If that wont work send it in, They will fix the problem....
1658296
I used a metal paint spatula to loosen the trim piece inside the micro door. Once loose I could reach the concealed screw on the bottom. I removed the screw...removed the top handle screw and the handle was off. Just screw in the new one...not overtight...and pop the trim back in. You are done!! Simple. Good luck.
729787
Hi, it can be a little awkward to open. On the handle side (not the hinge side) under the handle there is a stand, the the handle which is longer has a lip ( Make sure you hold the handle at the tip), then pull the bottom, where the stand is away from the handle that juts out a little farther. Hope this helps
139983
Check to make sure it's not screwed down too tightly. A little bit of lubricant in the part that spins might help also. The handle really does move it quite nicely. You may want to check to make sure nothing like packing material or debris is stuck in it, effectively jamming it tight.
560253
Take it apart push the open/close button once then put back together. It has features where the internal part that the back plate connects to is protected against forceful opening. Also make sure that piece is tightened. It connects via phillips screw and should be hand tight and lined up in the right position. Sounds like you have it backwards.
1979929
Just pull on the handle to open it. It doesn't lock closed....it only locks open and you press the button to close the handle.
339666
Just remove the only screw on the side the handle and pull apart. Hope this helps.
2131219
There is a tiny hole on the ring just inside the handle. Using the provided 'pin' tool , insert, depress and pull handle at same time. Do both and switch.
1802044
The friction-y stuff inside may have just gotten a little tacky and doesn't want to let go, I'd say just pull it apart slowly and forcefully. If it breaks, I truly apologize. Maybe you have a defect(?). If so, I would contact the manufacturer.
568521
It might be installation. You do have to pull the handle straight up to open. I wasn't pulling hard enough or straight up at first.