Was working great but failed after 9 months. How do I get a replacement under the warranty?
1577718
Make sure that the replacement bulb is a sony. The other ones start to go bad as soon as you put them in. You really can't tell if the bulb is any good because you are comparing it to the one that now defective. The sony I purchased is working fine better then any off brand I ever bought.
1577719
The particular buld is supposed to have a 1 year guarantee so contact Amazon.com and explain to them about it and they will turn it over to their supplier to issue a return ticket so it can be rplaced or refunded. I hope that this helps you.
1669519
I have had the same problem and cannot find a replacement. Have you had any luck?
2088444
Send it back for a replacement. The first one I bought, both sides failed at 2 1/2 months ... luckliy the unit was still under warrenty. I had to buy a new one and PAY for it and then sent the first one back and got a refund. It was NOT easy. Send yours back before the warrenty runs out or you won't get anything. They CANNOT be fixed. You must send them back.
1358050
out of luck this china company that made this went out of business. Researched this after mine failed after 9 months. Went back to dependable water wise 9000, my previous unit from them worked for 5 yrs. Cost is a bit more but way better quality machine that lasts
2021893
If it's still within warranty contact Linksys... http://support.linksys.com/en-us/support?icid=global-header-support-link otherwise you re out of luck
2138217
Mine did the same thing in the same time frame. They replaced it under the warranty and it has been working fine since.
945232
the model I had was compressor cooled, but failed within 9 months of purchase.
296540
Mine failed and I contacted the company. They indicated that they no longer sell or service that model and because I was within warranty the replaced it with a battery operated model. The new one works great.
1022991
Lucas, I'd be careful of this product. I've had one for 18 months and it died. This unit gets extremely hot and I think that contributed to my unit's untimely demise. There is the possibility that they fixed this problem with the "09" version but I wouldn't bank on it.
1340420
If you didn't purchase an additional warranty from the seller you're going to have to contact the manufacturer directly and that maybe tough as the product is discontinued. But is goggle their contact info and try anyway. And you'll need your receipt.
1250251
If its still under warranty you can send it to manufacture and probably get a new one. Unfortunately, it's not cheap to send back.
844674
Mine stopped after 2 months. I didn't get the chance to try to get a replacement. Anyone know how I can go about this?
1479635
I have the same one and have had it for quite a while. I did not buy the warranty and it has worked perfectly.
442680
So far so good for me, I'll keep monitoring mine as well. I would contact Corsair to see if a replacement will be granted under warranty.
1379441
Depending on how long you have owned it, I would first go to the vendor on a warrantee concern. After that see if you could either purchase the component or canabalize it from a defective unit.
78127
I'm sorry, if it was purchased brand new. You can chat with Asus support on their website. Give them the serial number and they will advise you regarding the warranty and what steps to take.
626688
The same thing happened to us right after we bought it and Amazin replaced it. Check the warranty on it and advise Amazon.com what happened.