I am trying to re-order this and systems says unable to ship to my address? But we ordered before and had all keyed same?
1602855
Sorry, I have no idea why we can't ship to your address. Yes, we have them keyed alike.
1248530
Yes, my expected delivery date was suppose to be feb. 19. When I asked the amazon rep why my order had not shipped yet as of feb. 18 I got concerned. Her excuse was that there were many who had preordered and that they did not have enough to fill the preorders. I said that doesn't make sense, I preordered mine back in nov of 2013, how could I not have one reserved already? The only solution they suggested was to cancel my order and order from one of the other seller on amazon and they would refund the difference in total price paid. Which isn't a good option because if there were any issues with the item, I would have to deal with sending it back overseas and that would be more of a hassle in time and money. I'd much rather deal with amazon directly. What I think actually happened is their shipment has not arrived yet from their supplier whoever that may be and that's why our orders are delayed. They sent me an email that if they don't have the item by mar 21, they would cancel my order. If that happens, I will tell them to honor their first offer to refund the differnce I pay if order from another vendor. Because at that point I really wouldn't have any other choice.
1822383
Thank you for your message. We can usually ship to any address you have listed as your Shipping Address, as long as it is selected at checkout. However, if it is an unconfirmed address, or a billing/shipping address mis-match, the system may automatically require additional information to verify the address for security purposes as a part of the checkout process. If this process completes without a problem, we will ship the item. If you encounter errors or cannot complete checkout, the system has determined that we will not be able to ship with the addresses provided.
798428
I understand those can be re-keyed by a locksmith, but to just order a new key, I doubt it. Or if you order a whole new lock the new key probably won't work. If it did, that would mean any robber with a spare key to one of those would be able to get in. That wouldn't be too secure would it? Balance the cost of re-keying with the cost of just buying a whole new lock unit and proceed accordingly.
1392401
Hello Beatriz, Thank you for contacting us. I do show that there is no reason why we could not ship to there. The only reason that it may not be able to be delivered to you is if the mailing system states that your address is undeliverable. Please let me know if you have any further questions.
1885356
Agreed, it won't ship to California. Seems like a glitch in their system to me, as there's no reason for this to be restricted. Customer service says that it has a problem with the "facility center". Whatever that means....they couldn't even tell me what it means.
1415129
The same thing happened to me (you can read my review, if you are interested, as I will not re-type it once again). I mean, if they aren't going to send the exact item in the picture, why don't they change the picture?"Currently unavailable", that's what it should say in this case.
1673311
Dear Marty, you could contact with your order seller and they will advise you how to do. Thanks.
2121288
Amazon should allow you to enter a different shipping address. I order with a different billing and shipping address often. I'd just make sure you were on the US Amazon site, not the UK or some other location.
1174411
The only reason I can think of is that the warehouse shipping the order was temporarily out of the music system. Give the another day or two to catch up. These are great systems.
1171495
Hello, and thanks for posting, As this item is sold by multiple sellers on Amazon.com, the shipping policies may differ from seller to seller. The best way to check if an item can be shipped to your address is to add the item to your cart. If you are able to proceed to checkout, it means the seller does ship to your address. If not, you will receive an error message notification. You do not need to purchase a product by adding it to your cart. If you do not want to purchase it, simply remove the item from your cart. I hope this helps!
2239232
I'm sorry I not sure why this is happening, you should be able to place your order.Please let me know if there is anything else I can do for you or if you have any questions.Sincerely,Briana
113581
I was not able to get it. Maybe if you mail the seller, they might tell you.
1445186
i dont think so, mate. i just purchase this and got it delivered to a vpost address.
1521029
1st Question: Where are you located? We do not want to ship anywhere. We have 2 systems. My wife says that if you are willing and able to pick them up, you can have them both for free. We live in in South Central Indiana.
301685
Please check with Amazon customer service. There may be a problem with your delivery address.
517521
I wouldn't panic, the couple of times I've been upgraded to Release Date delivery I don't get a shipping notice until fairly late in the day the day before.. then it gets overnighted to me, and it's up to UPS to screw the whole thing up. (which they've done. ;) )