We bought one of these about a month ago and the pump has already stopped working. What kind of warranty does it have?
1606371
Sorry to hear about that. Aquatop products have a limited 180 Day Manufacturer's Warranty.
940049
This is not a pump. It is a sand filter only. I think it is a 1 year warranty, but I don't remember.
474388
We had the same problem. Tried to contact the manufacturer and they were no help whatsoever . We were told there is no warentee on the pump at all. It was a very poor product.
1115524
Pool pumps generally have a 1 YR warrenty from manufacturer. The pump was new.
737230
my suggestions: clean it, especially if you have not been doing that regularly (see owner's manual). pump has a 1 year warranty if you keep it clean; replacement is available at: https://www.pioneerpet.com/product/3026a-12v-pump-transformer-for-ceramic-and-ss-fountains/
987135
I believe it was a 1 yr warranty. Ours lasted just several months after our warranty was up. If I were you I would look for a better one. A friend of mine bought the same one, and his broke down too. Save your money on this and look for a better deal.
2199382
I don,t think it has warranty, but I want you to know mine is perfect , the pump itself usually last 1 to 4 yrs.
1939256
I believe it has a 1yr warranty but I returned mine after only a couple of weeks the auto refill tank hose leaked and I could not get it to stop. I liked the filter but it was noisy
317300
I had mine for about a month when it started malfunctioning. It would turn off in the middle of pumping. My understanding from other threads about this pump is that it used to be a quality pump and brand, but that once manufacturing got moved to China, the quality went down drastically. You would probably be better off going with a higher quality brand, such as medela. If price is an issue, you can usually find used pumps on Craigslist for a reasonable deal and then just purchase your own accessories kit (which is anything that would come in contact with the milk). Hope that helps!
1054376
I'm not sure of the warranty, but this is a great pump. I installed it 2 years ago and it's still going strong and is very quiet compared with the Delphi pump.
454992
Yes, the pump does have a warranty (don't remember how long). Certain actions will void the warranty but installing it yourself isn't one of them, as I recall. That would have been a dealbreaker for me.
1025613
Hi Paul H,Is there any update ? Have you talked to your technician ? It's almost a week and that pump is still not doing anything, I really want it to work.Thank you.
649688
Ours broke the first time we tried to pump it. Never used it & returned it.
189945
Hi Tara. Warranty is the Amazon 30 day only as far as I know. My unit is not acting correctly, of course on the 5th week after purchase. If I had purchased the unit from the local pool store I would of had 1 year no hassle return option. Lesson learned!!! -Karl
843366
Could be a faulty pump. I would either return the pump for replacement, or buy a new pump. They are inexpensive. I have not had any problems with mine. I would alos recommend buying an external power supply like Pyramid Model PS-4KX. I have one of these and I never have any troubles.
1684552
There is no hose that come with the pump. You have to buy 3/4 Polly tube and stainless steel clamps. I don't know about the warranty. I haven't had to use it. The two I bought run great and you can not hear them.
436752
Funny timing. The motor just went out on my pump (after 9 mos of use) and I called Phillips. They could not have been nicer. Fedexing me am entirely new pump set. I don't know if it will be the newer model but I will say the memory feature is clutch. Remember to register your pump (card comes in the box) and/or keep your amazing proof of purchase because the warranty is good for two years.