Gave this to my daughter for her birthday. One of the pedals won't screw in because the bolt is striped....now what?
1589029
Are you sure it was stripped? When I was putting the peddles on for some reason one wouldn't screw in and I realized that the left and right peddles go on a specific side but one works on both....
435311
Hi, you only need to fix the 2 pedals and put seat pole in. Also you have to tune the ties as mentioned on the box.
2082573
Hi, I don't recall seeing one since my daughter has the training wheels on hers. Just so you know, I've noticed that it's hard for my daughter to pedal even with the training wheels (I even tried it and found it to be difficult!). I'm not sure if there's any easier way to pedal by loosening a section of the pedal, etc.
944521
Make sure u purchase a new stainless bolt kit for it also. Bolts and other hardware do NOT come with the new board.
694091
My bike had the exact issue. The part proform suggested was $500 and did not come with a guarantee that the issue would be fixed. The part cost more than the bike. Proform was horrible to deal with. They were insulting and unhelpful. I ended up spending a little over $500 for a new Nordic track. Love the new bike. Sorry to hear you are having the same issue. We took the bike apart and tightened the belt ... Checked everything online for answers ... Nothing worked.
1142412
start on the top of the pedal and work it around. a little silicone may help.
1598539
It has been a while since I put the one together for my granddaughter, but if you would email the seller through Amazon, in my experience they will contact you quickly to resolve the problem. I thought I was missing a part, emailed them, & they called right away (a Saturday afternoon) and resolved the problem (it wasn't missing, I just had not looked close enough). Superb quality bike!
247087
IDK but I need info also! where my foot pedal and cable comes together it's cracked
171725
My machine is temporarily in storage so I can't inspect it to figure out what might be wrong with yours; I hope another person has a definitive answer. But offhand, it sounds like a problem with the wedge pin working loose (is the nut securely fastened, with a lock washer or a self-locking nut?) and/or with excessive play in the crank where the wedge pin seats (perhaps it has become rounded after several wedge pin replacements, and a loose wedge pin began the process of deterioration). I'd disassemble as much as you can and make sure that the crank's wedge pin seat has not become worn, perhaps rounded or otherwise damaged. I can't figure out any other possible causes for the problem, assuming it works for a while and then goes off again, and the intervals during which it works are becoming shorter.
1423663
I wish I had a simple solution for you, but I can't seem to get mine to stay either. But I'm thinking I may go buy a cheap pair of shoes and gorilla glue the damn things to the pedals.
1671529
You have to "slide" it in from the side, I think. Worth a try. Or maybe have one person hold one side down while another person pushes the axle down with foot (while wearing a shoe!) Try both suggestions. It's been a while since I put ours together. We have so many of these kids things, it hard to remember how they were all put together. I totally understand your frustration!
7568
You probably have to loosen the screws that hold the pedals i place. I think if you loosened one side, and took the other side out, ther would be enough slack to put the belt on. Not sure, though. While you've got it apart, put a couple of round hobby magnets on the resistance shoe, increases the resistance.
358029
We just bought this bike and after 2 days the parent handle steering went out also. Did you have any luck fixing it or returning it?
1752346
My kids have outgrown the bike and I no longer have it. I'm sorry, I wish I could tell you. Maybe contact the manufacturer/seller?
737811
The problem may be that one end of the indicator bar is not properly set in the track. Mine was not. I was able to take the back off and reseat it without breaking. Good luck.
1441501
Do you mean the nylon nut at the bottom where the two bars meet (handle bar and foot bar)? During assembly, this confused me a bit, too. The nut should be on the inside of the bars, with the smaller end facing the machine. I held this nut in place with the included wrench and used a socket wrench to tighten the outside bolt into it. The directions for this entire thing could be a bit more clear (and this is coming from a pro Ikea assembler!)
1189648
My back wheel broke also. I have a feeling they are just really low quality. I contacted Amazon, they told me to contact the manufacturer. I tried that, but their website is broken. So, I contacted Amazon again and they sent me a whole new bike and a return sticker for the old one. This was even though it was past the time for returns. I would recommend contacting Amazon. They seem to be really good about this sort of thing.