I ordered and got mine a few weeks ago. Just now tried to charge the keyboard and the charger will not fit. Help,
1583547
I would contact them directly or return stating its defective. That is a hardware issue.
1583548
you have to use the charger included with the keyboard. hope this helps or you already resolved.
432371
I have had it work just fine, but now I can't get it to work. Could someone talk me through the process. It is charged, I turned on the keyboard. In my settings I have it Bluetooth enabled and connected to nearby devices. I've paired it and waited for the blue light to stop blinking. But it still isn't working. Am I doing something out of order?
1960868
look carefully on the side of the keyboard (edge) . there is a mini-usb port that can be used to charge it. It charges in pretty much less than an hour.
2108049
I wish I knew. My only thought is that maybe it won't charge because something is wrong with the tablet ... Or if it doesn't fit maybe its the wrong model. Wish I could help but don't really have an answer ... Is it possible the new cable is defective?
330158
I also want to know : Where do you find a replacement charger for this. The one I have does not seem to be charging .Has the key board had its day ?
419599
I got a keyboard case as well for mine and its regular USB, it doesn't work at all, got an adapter to put it on the micro USB space, still nothing. I use my old desktop wireless keyboard, and it works in the USB slot unless charger is hooked up, then it types like ten of one letter, or misses other letters.
1550124
It needs some time to fully charge. Make sure the USB cable you are using works and let it charge for several hours. Try to charge it via USB from a computer with the computer turned on and then test the keyboard. If it is not working try charging it with the computer turned off. If it is still not working contact the service.
2128201
I'm afraid I purchased this keyboard some time ago. From memory I think it was partly charged. I would suggest your item is faulty - you might want to try another charging cable before giving up.
1835753
It is supposed to... However when I ordered mine I was missing the cable tk charge the keyboard and the pen!
1364334
For everyone here who can't get it to fit, it may be defective and you should email the seller. If that's not an option, I personally pried the charger part apart and snapped off two little hinges that were getting in the way of the side buttons. Snapped it back together and works perfectly now.
1825274
I purchased this item new and have it working but they never packed a charger cord with this Keyboard. How do I get one to replace it? I have contacted Trent on the IMP39B Embassy Keyboard Case for iPad 2 Sold by: New Trent Inc to try and get another but if I do not hear back from them I will have to return it. Is there another cord that will work for charging this item?
347703
I believe the keyboard light should only be blue. Both charging and when on. I would box that one up and send it right back for a replacement.
1598610
It comes with a keyboard charger. Write to the seller,he will send you the charger at no charge. He is very responsive and very customer oriented.
1479887
As far as I know the only charger that will work is the one that came with the case. If that one doesn't work contact the seller for a replacement.
1605120
We have had no problems with our keyboard. My son just last night plugged his in for a charge after 3 days. To me it sounds like it might be defective.
292901
Had a similar issue; it had to be replaced. Based on what I was told when I called them, the initial batch of these went out with this sort of problem. In my case, while it still worked, it would no longer charge and was not recognized by the computer's USB port (I tried it on several different computers). As I recall, mine did not have a model number on it, which was their indication that it was one of those in the first batch.
1231142
I would get on Amazon and contact the seller. In reading other replies I see this is has happened and the company took care of it. I have not had no problems with my charger or my tablet. Make sure the cord when charging is on a flat surface and not an angle. I am sure the company, as an Amazon vendor will take care of this.