Do you know if there is a warranty associated with this product? If anything leaks through the cover and ruins the mattress, does the vendor cover this? Is this type of warranty common?
1579992
I don't have the packaging any longer. I don't remember seeing any guarantee printed. I recently had vomit in the bed for a good portion of the night and the mattress was fine (not sure how she slept through that!).
163567
No. The mattress is encased in a cotton wrap. Any intentional damage (cutting) would negate your warranty.
435356
Not sure about warranty... We have had since Christmas, and haven't had problems yet, but it's been light use by a toddler..it is a very firm mattress, but I've noticed it softening a bit. For the price, considering the price of other mats, it was a good bargain for us at this point! ..but you get what you pay for...sooo...Good luck..
1969015
I would imagine there is a warranty. I would contact the vendor first and then the manufacturer.
13482
Don't know if I will ever need to. I have over inflated mine to a balloon (was in my pack pack and I couldn't see it) and nothing leaked. If it does leak their warranty is lifetime. They will send you a new one.
478156
There is no warranty information that I could find on the packaging material, but I am very satisfied with this product. It is made of good quality material, is very comfortable, and does the job. We have it on the futon in our family room under another cover. We have several animals that are allowed on the futon, and there have been a couple of "accidents". The futon mattress was fully protected from moisture, and when I laundered the cover, it washed and dried very nicely, looking just like new! I liked it enough that I bought a second one for backup, and have no regrets. Hope this answers your question. There is no warranty information that I could find on the packaging material, but I am very satisfied with this product. It is made of good quality material, is very comfortable, and does the job. We have it on the futon in our family room under another cover. We have several animals that are allowed on the futon, and there have been a couple of "accidents". The futon mattress was fully protected from moisture, and when I laundered the cover, it washed and dried very nicely, looking just like new! I liked it enough that I bought a second one for backup, and have no regrets. Hope... » Read More There is no warranty information that I could find on the packaging material, but I am very satisfied with this product. It is made of good quality material, is very comfortable, and does the job. We have it on the futon in our family room under another cover. We have several animals that are allowed on the futon, and there have been a couple of "accidents". The futon mattress was fully protected from moisture, and when I laundered the cover, it washed and dried very nicely, looking just like new! I liked it enough that I bought a second one for backup, and have no regrets. Hope this answers your question. « Show Less
2189354
What is the return address? As this mattress leaks and we need replaced or refund.
1602083
I personally do not know about a warranty. I would (and should have) read as much information on the page as possible. I do know the topper is great, I recommended it to a friend who bought it, and is also very happy. I have read in articles about memory foam that 2" is best for mattress toppers. I put mine on top of a basic Sleep Number bed. That way if it needs to be replaced, which it does after a few years, it is much cheaper to replace the topper than a mattress. Hope this helps.
691387
i just checked through the packing again (or the remaining parts of the packing) and didn't see anything about warranty, but i did come across the customer service support cs@aetech.tw if you wanna drop them a message to ask. peronally i feel that the cover is durable enough to last me a while and the price is just too cheap for me so i might just get another one if necessary at all.
400552
Do Not wash it it will void the warranty. I went to bed bath and beyond and got another mattress cover for like $30 to ensure The phone is protected. Innovations is the best mattress The phone is protected. Innovations is the best mattress I have ever slept on
1205881
I have had the mattress over a year and no problems. There is a small kit to repair. Great mattress, very comfortable.
995389
Yes. This mattress is covered by a 10 year limited warranty. Please retain your receipt as your warranty record. Thank you.
981811
I'm sorry that I don't know the warranty...but if it's at all helpful, this has been on our bed since the day it arrived. It's slept on every night...and our large cat logs an additional 8 hours a day on it. We're large people, too. The foam is still comfortable and not "mashed down." We let it relax and air out before putting sheets over it, and it has no bad odor, as many reviews mention. I know it doesn't answer the question directly, but it's worked so well, the warranty is of no concern to us. I'd buy another one.
211488
The warranty is triggered if you can show a crater in a picture with nothing on the bed. The problem is that the foam looks fine with nothing on it. But if anything (even my cat) gets on it it sinks and is totally useless. (It would be better to sleep on a beanbag chiar!) But they will not accept this
1602082
I don't remember there being any kind of warranty in the packaging. I will tell you from past experience with memory foam products (several pillows) that they only last a couple years before they break down and get flatter in the spots you sleep on the most. Because of this I turn my mattress topper every time I change my sheets (once a week) I turn it end for end and flip it over also. Seems to be working so far. Hope this helps you.
100266
I do not know about the warranty, I had the same problem and I noticed if there is oil between the gasket (seal) and the glass you will not get a tight seal for adequate pressure to build. So far it's been months and I'm still loving mine! It saves me oil on my non-stick cookware & salads (cause I'm a messy girl at times)
289307
Yes, this product comes with 10 year limited warranty. This can be found at http://www.dreamfoambedding.com/warranty.php I use this mattress pad in my camper and am very happy with it so far. Performs as advertised. Have experienced some shedding of the gel beads from the surface during the first couple of uses but almost nothing after that. Very comfortable to sleep on. Almost as good as our Somma waterbed. Not too hot even in humid weather and warm in cool weather. Haven't used it yet in really cold weather but do not anticipate any issues.