Installing software on Win8, and error message stopped it. Said virus or malware likely, with app KeyGen. Has anyone seen this? What is this file?
1596863
Win 7 does the same thing. It may have been written for win XP or lower versions.
2204533
I'm using Win 7 64-bit with no issues. You do have to download the software from the site instead of using provided disk but was self explanatory. I don't believe there would be an issue on win 8 though.
656898
Mine did not either, but if you're fairly knowledgeable about computers it's pretty self explanatory! Also, I feel that I should put this caution out there for you & others who may be interested in this PC even though I've been pretty happy with it up to this point: a couple times I've noticed a message in the lower right-hand corner that states this is NOT an authentic copy of Windows 7 running on the computer?!? Not sure why this message would pop-up occasionally as it does if it's not the case, but since I get free software from school I'm going to try and re-install Windows 7 from them so for me it's not a big deal, though others may want to be careful and ask about this the seller... Mine did not either, but if you're fairly knowledgeable about computers it's pretty self explanatory! Also, I feel that I should put this caution out there for you & others who may be interested in this PC even though I've been pretty happy with it up to this point: a couple times I've noticed a message in the lower right-hand corner that states this is NOT an authentic copy of Windows 7 running on the computer?!? Not sure why this message would pop-up occasionally as it does if it's not the case, but since I get free software from school I'm going to try and re-install Windows 7 from them... » Read More Mine did not either, but if you're fairly knowledgeable about computers it's pretty self explanatory! Also, I feel that I should put this caution out there for you & others who may be interested in this PC even though I've been pretty happy with it up to this point: a couple times I've noticed a message in the lower right-hand corner that states this is NOT an authentic copy of Windows 7 running on the computer?!? Not sure why this message would pop-up occasionally as it does if it's not the case, but since I get free software from school I'm going to try and re-install Windows 7 from them so for me it's not a big deal, though others may want to be careful and ask about this the seller... « Show Less
421013
Your not the first person to ask that, I have tried everything and windows 8 just won't let you use the software. Looks like I will have to contact microsoft.
1493003
I have been using it Win 7/64 bit with no problems. Might want to check to see if there is a download at the game site.
238062
NO! I wondered the same after I received it, good thing it crashed due to shipping or I wouldn't have gotten a refund.... Btw windows 8 blows....
1992222
I'm running it on Windows 7. It was initially not supported on Windows 8, hence the reason for looking for an upgrade and discovering it was no longer supported by MS. It will definitely not work as a "Windows App".
2166537
I am not sure what it was really, but a computer engineer set it up and it had way too many problems. It was Windows 8 that was converted to Windows 7. Was shipped back yesterday. I went out & bought a Windows 8.1 64-bit & had someone else set the page to look like xp or windows 7. It works great and no problems.
190159
I have win.8 and I installed this software last week with no problems at all.
223393
BOB: Disable your anti virus, and delete the game, then keep your anti virus disabled and then re-download the game again, then activate your anti virus. Let me know, Please.
1971361
I would hope you saved a hard copy. Then you just would reinstall. Otherwise, I think you could possibly get another download from Cyberlink.
924786
Microsoft sent a message that it doesn't recognize it as a legal copy. I've run into this on another computer that my stepson owned a few years ago. Eventually it just locked up and wouldn't work, cost several hundred dollars to get a legal Microsoft window program loaded into it.
1424534
No, the cd I ordered installed without a problem. Are you running Windows 7 64 bit? I think I had to get a patch because I have 64 not 32 bits. Check that out.
2002019
burn the downloaded program to a cd and save it somewhere in case you ever need to re-install. be sure and put the reg code/serial no with it.
1598864
As my computers use either Windows 7, Vista or XP, unfortunately I have no knowledge of Windows 8. However, a quick Google search suggests that some people are having a problem using their Hallmark software in Windows 8 but several are reporting that when they disable their Norton Anti-virus program and/or their firewall, it works fine. You could try doing that. Sorry that I cannot help you further.
1945113
Well I hope I could help but to be frank, my has never given me such problem since I bought it. It has lasted for some months now and it is still up and running as if it is still new. you need check to see if virus isn't in the system
787310
Windows 8.1 includes very basic virus protection in the form of Windows Defender, it is not a comprehensive solution but it should suffice for most basic users.