My unit has a prominent dark spot / shadow on the bottom edge. Anyone else have any problems with the display or backlight?
1568077
I had the XE700T1C-A02US and had some major issues with the screen - including strange artifacting, a "light shadow" along the entire outer frame of the screen, and a dark spot in the middle of the screen. Definitely exchange it. Amazon took mine back and didn't hassle me about it at all. :)
1568078
When I first turned mine on, I had a lighter 'frame' about 1" around the edge of the display that was visible on a black or dark screen. It eventually went away, but now there's a little bit more concentration of light along the left bottom edge but only slightly noticeable. I've seen the same kind of 'stage lights' effect with a retina iPad, so it's probably normal.
783847
I just ordered this model a few weeks ago as a second monitor to for my existing one, same model, and I noticed a yellowish tint. Didn't know this was an existing known issue. Am not at home so I can't look up the manufacturer date. What areas shold I take?
818576
Yes, it is the same. Probably lost the backlight, which requires LCD replacement.
1626768
Hi! No matter what angle or what dimmer setting - I can't read the display. It seems that the back lighting is too bright and everything is lit. Instead of 8:30 like the picture on the left here says... my clock reads 8:88
2185930
The picture and brightess seem excellent to me. In a dark room when I turn it on it seems really bright for a few seconds .??Is this backlight bleedthrough? Black seems very black. The built in speakers are not adequate and if you do any music or sound for that matter, use auxiliary speakers for sure.
1648201
Thank you all for your comments and tips. Ive just exchanged the monitor for another unit and the replacement unit does not have the same first start/powering on flickering. Btw, i tested the original unit on a ps4, 2 diferent desktops, and a laptop each with their own cable but the result were the same. In the manual it stated that flickering is "normal" due to the nature of the LED backlit, and call support only when the monitor no longer power on due to the flickering. (...?)
20812
I never got a chance to put mine on. The computer was stolen. I replaced it once before and believe it is the complete deal. I didn't notice a backlight when I removed it. I still have mine but no where to put it.
4286
It sounds like the "backlight" in the screen went bad. if the backlight is going bad/dim, it will make colors look dull or washed out. However, if you think this is a software issue and not hardware, suggest you try to change your battery settings - change to maximum performance (instead of max battery) and see if that changes anything.
2282457
I had the same problem. I noticed a small drip stain on the LED cover. Cleaned it with a little Windex on a rag. Now works perfectly.
34295
On mine, what is "normal" is that there are black LCD segment digits on a blue background for about 15 seconds. IMO, seeing nothing at all on the display is not normal.
959126
I believe what you are referring to is local dimming. Parts on the screen that have content are lit up and parts without content are dimmed down or even turned off. I've noticed that when turning on the TV the bottom left corner is brighter than others which may appear like bleeding but I'm guessing it's related to local dimming. I wouldn't worry about it. I watched dark movie scenes and I don't notice it, the picture is perfect.
871673
I would suggest repositioning it in the room, to make sure moving shadows or some other change in light level isn't causing the unit to think it's becoming dark and changing to night mode. Call V-tech support and see what they say, otherwise, yes, I'd agree the unit is defective.
969386
i just got my 8000 series yesterday. We watched a scifi blu ray last night and I am thinking I am going to return this. The backlighting comes out of the corners and was not something my family paid much attention to, but I clearly noticed it. On very dark seens, the spotlight casting comes from the middle and corners of both the top and bottom. A bit frustrating...
1610354
Has Paul already replaced the screen?If so, it's very easy to inadvertently damage the Menu and Back buttons. If Paul has NOT already replaced the screen, then I would guess that it's a problem 'internal' to the unit.Jack
1994414
I have the same question. Looks like the lights are gone with out notice. In fact I thought it's not working since there to light, but looks OK afterwards. What is disturbing is that as an owner of old model I was not aware of the missing lights...
917281
Just got mine today and noticed some dead pixels on the LCD as well. Have yours gone away? Did more show up?
1567269
No. I pulled mine apart because of the same issue and found it was the back lighting (shine a flashlight when it is on and you will see your screen still works, just no backlight). The lower CCFL wires for mine had a bunch of unidentifiable crystal like corrosion which might be due to bad SIC insulation but my CCFLs worked fine. I cleaned the corrosion and tested good. Prior to that I swapped out all of my electrolytic capacitors on the supply board. Still nothing. Considering getting a new one to match my good one or buy two new monitors and move on.....not sure yet.