Does anyone know where I can obtain a replacement pole for this tent?
1594733
I would contact the company by e-mail or phone and ask if you can order one.....hopefully, they will have a replacement part. If not, I would take an existing rod to a home improvement center and see if you can find a substitute item. A lot of window treatment rods are also designed to bend to accommodate an arch, so that is a thought. Good luck!
1594734
I am so sorry this is an item we no longer stock. If you call Melissa & Doug at 1-800-718-5365. They are the manufacturer of the item and may sell parts.
1243262
Www.gardenwinds.Com is the best source for replacement canopies I have purchased from them a call have been very pleased. They even have replacment canopies for discontinued gazebos.
529436
Possibly here http://www.lightspeedoutdoors.com/ I actually don't own the tent anymore - it didn't hold up well!
1252856
I'd like to know where everyone else got their poles from, because it didn't fit any of mine. Off to the pool store tomorrow to try and fine a new one that will fit. Very inconvenient!
66228
I would call the company and ask for extra replacement parts. We have two of these for our mono poles and find them to be excellent.
920291
I purchased this same item at BJs Wholesale store in West Hartford CT for $99.99 + Tax. It had all hardware including the pole. Good luck.
777985
The response was that they don't have replacements. I used a plastic plumbing tube that fit the fiberclass poles. Had enough left over to replace the second flag connector that broke shortly after the first.
2245218
This tent does not have a ground pole running at the base. We recommend the tent be set up on a flat surface. If you have additional questions, please contact us at 214.491.6991; Monday through Friday 9am-4pm CST.
1243260
I would be interested in knowing status of a replacement canopy. We also love our gazebo.
857797
I just ordered replacement poles and a new rainfly for the Cougar Flats 2 tent. The manufacturer of the tent is Northpole and can be gotten to at http://www.northpoleltd.com/ Customer service number: 800-625-8772 The wait is long 30 min or more and have your model number available before they answer. The model number for the Cougar Flats tent is: CB-9001 Cougar Flats IIOnce the call was answered after a 20 min wait..the rep was very helpful and took my order. The prices quoted for replacement included shipping by UPS and were reasonable...she promised delivery within 4 to 5 days. Very Satisfied with outcome..I love this tent. I just ordered replacement poles and a new rainfly for the Cougar Flats 2 tent. The manufacturer of the tent is Northpole and can be gotten to at http://www.northpoleltd.com/ Customer service number: 800-625-8772 The wait is long 30 min or more and have your model number available before they answer. The model number for the Cougar Flats tent is: CB-9001 Cougar Flats IIOnce the call was answered after a 20 min wait..the rep was very helpful and took my order. The prices quoted for replacement included shipping by UPS and were reasonable...she promised delivery within 4 to 5 days. Very... » Read More I just ordered replacement poles and a new rainfly for the Cougar Flats 2 tent. The manufacturer of the tent is Northpole and can be gotten to at http://www.northpoleltd.com/ Customer service number: 800-625-8772 The wait is long 30 min or more and have your model number available before they answer. The model number for the Cougar Flats tent is: CB-9001 Cougar Flats IIOnce the call was answered after a 20 min wait..the rep was very helpful and took my order. The prices quoted for replacement included shipping by UPS and were reasonable...she promised delivery within 4 to 5 days. Very Satisfied with outcome..I love this tent. « Show Less
887832
Not sure you can buy from this company but Home Depot has similar that fit the poles. However, I would get the poles at Home Depot too. These Poles break very easily.
838464
Hello,This listing has been stolen from the actually manufacturer (Delta Canopy / WPIC Store) of the tent. I cannot guarantee what comes with the tent being sold by Overwhelming as they have simple taken our pictures and listing description. If you would like to purchase the item seen on this listing, please contact us at service2@wpinnacle.com or 214.491.6991.
2269669
yes. just type in replacement poles for play tents, just have to know the tent size. I just had to order a set myself, but it comes with both poles
857802
I have this tent and lost all of my poles during a move unfortunately. The tent is still in good condition and I saved it hoping I could replace the poles. I'd be interested in buying someone else's tent to get the poles or in selling mine if someone needs the tent or rainfly... There are two styles of the cougar flats II to be aware of though...
292967
When my tent came, there were two poles bent and one bottom (foot) pole was missing. I photo-ed the bent poles and they sent the three poles in the next day which I got three days later. Very responsive. -cf-
564758
Contact Pockos at 941-484-6800. They were very helpful. A set of 4 poles for $10 plus shipping.
1787796
Try x-pole.com... but use the extensions for the original x-pole not the one with the x joint. That is where I got mine.