I watched YouTube videos. I see the mop is still dirty after rinse. Does the rinse get the mop clean? If not how do you get the mop clean?
1597038
It depends on how much dirt is being picked up, but even when I've had a mess to clean up it only takes a few rinses to get the water from the mop to run clear. So far I've found it to be a good mop- but you really must get the mophead completely wet before you can squeeze it - otherwise it's improssible to get the handle that squeezes the mophead to work. Once it's wet though, it works fine. It is slightly larger than other sponge mops I've used which makes cleanup quicker and the mophead is dense and sturdy.
1180315
Amanda, if you're using tap water then I can likely solve your little problem. And believe it not, it's little! Remove the mop head at the neck, where it joins the body. There in the neck you will find a small pinhole that sends the steam to the mop head. What happens is that tiny pinhole gets clogged with mineral residue, calcium, etc and steam can't get out. The fix is to UNPLUG THE DEVICE AND LET IT COOL OFF! Then straighten out a small paper clip, slide it up into the little pinhole, and run it in and out a couple of times to remove the deposits. I keep a straightened out paper clip in my cabinet for just this very purpose. Plug the device back in and see if that doesn't fix the lack of steam. If it does, keep the paper clip handy for future clogs. If it doesn't, well, that means a call to Shark Customer Service. They are the ones who told me how to do this :). Good luck!
1240504
I use mine for at least six months. After I'm done using the mop, I rinse it in the tub and let it sit in a bucket of water mixed with a little bleach for about twenty minutes; that keeps them clean and ready for the next use. They're great!
1846895
It sounds like you may have a clogging issue. Try inserting a different bottle to see if it is the bottle first. If it still doesn't spray you may have a defective mop. I haven't had that issue...yet. Like others have said too...it has to be pushed down all the way.
995984
We have soaked it in oxy-clean, and it comes out clean and ready for use. I believe you could use the gentle cycle without a problem. I just did not want to wash it in the washing machine too often, in case it weakened the product--not to say that it would. I just did not want to chance it. Love the mop and bucket, easy to use, and comes clean without much work.
1017672
I am wondering the same question. This mop is horrible. After I step the foot pedal like 10 times, mop head is still dripping when I squeeze with my hands. It leaves streaks marks and floor takes forever to get dry.
485626
The deep clean is thicker with bigger loops (think like terry cloth) on the mopping side. The damp mop I basically use for a floor cleaner, more like you would use a Swiffer cloth. I rinsed it out not long ago and don't think it would be good for Damp Mopping unless it was very light soil.
1127455
I used bleach to clean mine. You have to rinse about 100 times to make sure to get it all out but it worked. All mold gone. I left overnite. Only use enough bleach to cover the bottom
958340
One reviewer I read was told by the company to put plain water in the mop w/o the reservoir being attached and spray a few times. This worked. Hope that helps.
552942
Hold upright with handle in your hand and place your foot on the mop strings and pull up on the handle . the mop comes loose very easily. You can also hold the handle in your left hand and turn the mop to the right side and stick your hand inside the hole in the mop head and pull BUT that is messy if the mop is wet and used. LOVE THIS MOP!!!!
1017673
I had the same problem. I tried to remove it as they showed in the commercial but I ended up breaking it. :-( Too bad because this really is the best mop I have ever used. Very easy to use.
475569
I don't use this mop very often. I'm not convinced that it does a really good cleaning job. Two things I do when I use it: distilled water in the reservoir and get the pad very damp before I start the process.
339456
Hi there, I love norwex! It's easy to use. Just wet it down with hot water, wring it out and wipe the floor. Let it dry. You might need to put some elbow grease into it at first to get the grime up, but once the floors are done subsequent mops will be easy. Remember not to use cleaning products, the silver in the microfiber is antibacterial. Will kill germs! Enjoy!
1702358
I haven't washed mine yet but here is a link that tells you how to http://www.ehow.com/how_6017764_machine-wash-libman-mop.html#page=0
650744
I have both the Scooba and the Hoover Floormate. I got the Floormate about 4 years ago. It definitely beats mopping by hand. But it still takes a lot of time, and unless you do it very slowly, doesn't pick up everything (dirt, water). If your floor is VERY dirty, as mine always was, you can spend a lot of time for a mediocre result. With the Scooba, however, there's a HUGE difference. Since the Scooba does everything for me, I clean my floors MUCH more frenquently. So they're cleaner to begin with, but the Scooba also does a better job scrubbing. This is because, at least on my floor, some of the solution gets left behind until the Scooba comes around for the next pass, so the dirt gets "soaked" and comes up more readily. With the Floormate, you can't really soak the floor unless you put down solution with the machine off, then wait, and then vacuum it up. If I had to choose, I would ABSOLUTELY go with the Scooba. I even thought about getting rid of the Floormate now that I have the Scooba, but I'll keep it around for big spills and such. Hope this helps!
520047
Someone in one of the comments on another review said "Unless you push the filter down thoroughly into the tank, it leaks. I had the same problem with wet floors until I went over the directions again and pushed the filter harder the second time. After that I had no problems and am completely happy with the mop." Hope this helps.
273586
Wish I could help but my H2O mop quit working and I called the company and they said my model is discontinued (after 2 yrs.) I would not buy another one from them! They should stand behind their product or get out of the business. I called around and found that repair co. do not want to even look at it. Therefore I am out of luck !