What did I do wrong during assembly? The chair is stuck in the recline position and I can't get it to move into the upright position. FYI, pressing the button doesn't do anything. Any suggestions would be greatly appreciated. What did I do wrong during assembly? The chair is stuck in the recline position and I can't get it to move into the upright position. FYI, pressing the button doesn't do anything. Any... » Read More What did I do wrong during assembly? The chair is stuck in the recline position and I can't get it to move into the upright position. FYI, pressing the button doesn't do anything. Any suggestions would be greatly appreciated. « Show Less
1591430
(A) take out #9 parts, push back Piston tension bar to original position (B)set chair back (1) and seat (2) to 90 ,like picture 2 (C) put #9 piston back on (1)and (2) and tight screw #12 (D)last put on cable.If you want a photo for cable position I can e-mail for you.e-mail please.PS. no everything done, do not press chair side button and adjust tension.
42050
1) There are zippers under the pillow and on the back to pull legs out. To get them back in, pull up a little. You have to fiddle. 2) to get the back down, push all the way forward. Best to take the pillow off and unfold the seat first, otherwise it's hard to get the back forward enough. Once you get it forward enough, it should go down to bed position very easily. It's a great chair, but it would be nice if the included instructions; it took me a while to figure this out.
1621455
I had the same problem. Look down from the top of the chair into the hole the seat back should go into. You should see a clear oval passage (matches the shape of the back post). If that is partially blocked, the locking mechanism is misaligned. Look next at the ends of the locking mechanism -- both the knob end and the opposite end (plastic, D-shaped pieces on my chair) should be flush with or stick out a little bit from the square metal bracket. line up the D-shaped plastic pieces with the matching holes in the metal bracket and then tap the end that sticks out too far until things line up better. I had to loosen/tighten the knob to get things lined up properly before tapping into position (it need a pretty good whack to be honest). I ended up using a rubber mallet to persuade compliance! once the mechanism is aligned, you may need to loosen the knob to allow the back to slide in, then tighten and you should be good to go.
401804
I have had this happen a couple of times, thinking it was broken. However, there are two things you can do. First, just twist the chair's frame a little to loosen things up. Also, for a long term solution, spray some WD-40 on and down the tubes that normally slide the seat up and down. The tubes just got a little twisted and have a lot of friction inside the other tubes - add lubrication. Good Luck!
1472007
Vincent, there is a plastic piece on top of the stand that the instructions say to remove prior to assembly. If you do not remove this piece the chair won't work properly and won't adjust. Unfortunately, I missed this step when building my first chair and it was extremely difficult to take it apart and remove the plastic piece that had stuck inside the tube. I was able to succeed after a few hours and the chair works fine now.
401552
Make sure that the legs are out the whole way. If they aren't, it will not raise or lower. Also sometimes you have to lift up a little bit on the vertical bar in order to depress the lift/lower button. Hope this helps.
237824
I never had any problem or even thought about it until the question arose, so I went out and tried to see how it worked for me. I back up to the chair from the side (either one) with the back of one leg close to the armrest and grab the armrest with the closest hand. Then I grab the frame of the chair with the other hand close to the back of my other leg. While holding the chair against both legs I then proceed to sit with no problems, and simply swing into a reclining position. Then I reverse the procedure to exit the chair. Hope this helps!
390429
I wish I would have seen these comments before trying to assemble ours! NO manual and we had a heck of a time getting them put together. Same issue with the holes not lining up, I'm wondering if it would have been easier if we didn't tighten the screws all the way until they were all in....I don't know? We nearly stripped our screws but muscled through it and got them assembled. Really cool chair; just a pain to assemble.
323197
Hello Maxim, We do apologize, this chair is not meant to be taken apart and reassembled again. Once it is assembled, the manufacturer recommends for it to stay assembled. You can detach it, however it will be alot of work to do so. They highly recommend to keep it assembled. If you need anything else, please let us know. Thank you.
709389
If your remote is not working, the chair won't move at all. At least that has been my experience. A new remote could work, but is there a malfunction. Within the chair?
411693
pull handle up towards seat. if that does not work chair is not functioning return it
829104
Try turning the leg upside down or facing in on the opposite side, but also, like everyone else said, put the legs together first. I did this, but the legs are also easy to turn upside down or face the wrong way. it took me a couple of times to get it right. hope this helps!
722660
What exactly is the problem? Assembling the legs or the seat back? Please be specific. Thanks John.
1522917
Hello, According to the manufacturer, push the lever inward so the chair will not lean back. If you need anything else, please let us know. Thank you.
858388
The tilt mechanism can sometimes be stuck, if you examine the bar that goes into the "pneumatic pump area", you'll see it crosses over to the left side to lock the seat... If it isn't engaging, try some WD-40 or tilt chair forward and try in a slightly forward tilt position, and it should engage
180913
You have to push back on the arms to recline the chair. I am 70 years old and I do not have a problem!
2009008
I had the same problem. One side clicked into place. I found that to install or remove the back of the chair it is easier if you tilt the chair forward 90 degrees so that the back is parallel to the floor. You should be able to lift the bottom flap and see the two attachment points. I believe there is detent that you will have to press and release to get the right side to release if it has indeed clicked into place. I believe I pressed using a screwdriver to insure I didn't pinch a finger. If you get the right side to release the back should be much easier to see the attachment points to align both sides when the chair is tilted as I've described. I had the same problem. One side clicked into place. I found that to install or remove the back of the chair it is easier if you tilt the chair forward 90 degrees so that the back is parallel to the floor. You should be able to lift the bottom flap and see the two attachment points. I believe there is detent that you will have to press and release to get the right side to release if it has indeed clicked into place. I believe I pressed using a screwdriver to insure I didn't pinch a finger. If you get the right side to release the back should be much easier to see the attachment points to... » Read More I had the same problem. One side clicked into place. I found that to install or remove the back of the chair it is easier if you tilt the chair forward 90 degrees so that the back is parallel to the floor. You should be able to lift the bottom flap and see the two attachment points. I believe there is detent that you will have to press and release to get the right side to release if it has indeed clicked into place. I believe I pressed using a screwdriver to insure I didn't pinch a finger. If you get the right side to release the back should be much easier to see the attachment points to align both sides when the chair is tilted as I've described. « Show Less