New batteries, pressing on/off button & see nothing. I'm assuming ours arrived broken. Any other suggestions?
1572868
I tried just about everything and had the same problem, couldn't turn it on. changed batteries to make sure I wasn't missing anything and nothing! All I can suggest is, return it and get your money back! I would had done that but my was out of the country!
1040592
Hello. There should be a place to plug in an ac adapter on the product so you plug the power into the wall. Hope this helps :-)
257592
Mine did not work either. I returned it and ordered batteries from another vendor. They haven't arrived yet. I suggest returning it.
1735366
call Avent directly (800) 542-8368 ... they sent me a battery. also, first try to reset the unit before going thru the trouble of waiting on a battery. that was the problem with our unit, not the battery. unplug both units. remove battery from parent unit. wait 10secs. hold the (-) volume button on the parent unit while you reinsert the battery. the unit will then beep. the unit has now been reset. plug both units back in. you may have to relink the parent unit. if this is the case the "link" light will be blinking on the parent unit. so if resetting the unit does not work then it may be the battery.
1907533
I'm sorry, I don't know what could be the problem, I gave them as gifts and they are working fine. Maybe take out the battery and replace it?
635777
Same experience here. Found out over the weekend and did not have any AAA handy. Hope it's just cheap batteries. Will update.
251567
I agree. Send it back. Mine has been perfect. Changed the battery once and it works great.
688791
Read the instructions and make sure everything is being hooked up properly. If that is not working I would try a new battery or send it and exchange it. I have had zero problems with mine so far. I hope this helps.
997066
Try fresh set of batteries as 1st step- What makes u think meter not working?
1968236
Check to make sure batteries are installed properly and are not faulty. If it still doesn't work return to the place of purchase and let them work it out for you. If faulty will need to be replaced.
235860
Make sure to remove the shipping tab on the button. If that doesn't do the trick check the battery for the button.
207943
well it`s probably broken. when I turn on mine, there`s a count down form 9 to zero being displayed on the screen, and then it`s ready to work. if you ruled out the batteries... I`m afraid it coud very much be DOA.... try to contact the seller on their website and ask for assistance.... good luck. stef.
345963
Have you considered that it may be just broken ? It should light up right when you plug it in. Play with the sensitivity ... If still nothing them obviously it's broken.
389045
You didn´t reset it properly.....do ti again and make sure that batteries are OK, with charge...best regards
473502
Change the batteries and try it. Return unit if it still doesn't work properly.
66547
Take out the battery and reinsert. If it still won't work use a fresh recharged one. If it still doesn't work you need to call them and probably need to have it repaired.
1314528
Hi there,Did you tap it gently five times? That usually does it for me. If it still doesn't light up when you do that, it could be the battery, I'd try changing that next. (Be careful to get the clip well inside its little groove before you replace the top), if that doesn't work, I think I'd call customer service. I'd probably call them anyhow, and ask them to send you an additional battery. You should have received two working batteries with a new item.
2072669
mine won't even turn on. I don't know if the indicator light is just weak or what but right now its doa. and what do you do when the battery runs out?