After working fine the display has gone dark, and no matter what I do I can't reboot it. Tried, turning off and on, removing battery etc, any help?
1569892
I returned this product because it would not operate correctly and received a full refund. I did try contacting the seller several time with no reply. May be if you try to contact them they will respond. I hope it works out for you.
2203752
Need more info - like was it plugged in when the screen went dark?.. Have you tried plugging it in to be recharged to see if the green battery lights up? (May have to push the power on button momentarily while charger is plugged in).. If "yes" does it hold a charge and have you tried to turn it on while plugged in?.. If it's a battery or a tablet issue it need a tech - it could possibly be a charger issue.. Contact the factory, who knows they may stand behind their product and repair/replace - depending on many factors..
2261007
My screen turned almost black, I think because it got too hot, how can I fix this, how can I get a new screen? The company doesn't have an 800 number, they don't return requests for help, so does anyone know how to get a new screen? This one is so dim I can barely see anything on a good day, on a bad day I see nothing.
1252587
Yours may be defective or need firmware update. We applied updates upon purchase. Ours works fine, has been months at a time without reboot or disconnect.
427373
I am having the same problem, even brought a new battery and it still does not come on. Warranty is up, so what can I do.
369284
I am not sure. I sent mine back and they fixed to right away and sent it back to me.. It was the tiny reset button that got pushed and locked the display out.
766498
Help! Same problem. Ours worked for less than 24 hours and will not turn on at all, no light, nothing. It doesn't even almost come on. Blank. Screen. Frustrated!!
1559756
If you can only display on an external monitor, then I'd call it DOA. Send it back for a replacement. Acer or Amazon should have you set. Just make sure you register the Acer on their website if you plan to get a new one from them.
560653
The screen is blank when powered off. What you are seeing is stenciled on the screen, not a digital display.
790440
Hmmmm..it will only turn on when it is dark..you might need new battiers or maybe u got a lemon :( I luv mine, they work perfectly:)
2161230
I just recently had my screen replaced and the technician said the install went great but (and there always seems to be a but) he is having trouble getting the backlight to work. The screen is on but dark. He is trying to figure out a solution.
1608287
You have to hold the power button down for a few seconds for it to boot. Try it at least twice. I remember once I held the button down but it didn't boot. I let go and tried it again. And it worked.
1168347
Hope this answers your question; If you turn it off by holding the power button down until the display goes off, then it will do what I call cold boot, several seconds with Dragon logo etc. If you just quickly press and release, it will start immediately the next time you turn it on. When you say reboot often, do you mean spontaneously? If so I've never had that problem.
379999
I had something similar. It may just be hung, not dead. Try holding the power button for a whole minute. If that does not work, press power button and volume up at the same time for 15 - 20 seconds. If a text only screen with selection of choices comes up, just select boot normally. http://www.youtube.com/watch?v=A0QTdNFkcd8
1821473
Have you tried pressing Reset? The screen shuts off, but it continues to count your steps. Pressing Reset turns the screen back on.
179760
I have the same problem as you. I checked the connections many times. The display is fine and also can't recognize that i am touching the screen. How can you solved the problem?
422193
I don't know why your displays messed up. I have never had this problem. Have you tried unplugging the board to remove any phantom power for a few seconds the plugging it back in?