Is there a trick to attaching hinges to the lid? The holes don't seem to line up for the hinge to lay flat. Am I missing something?
1574830
You may have a defective piece. Ours lined up perfect. I would contact the seller.
1574831
On a guess do you have the left and right reversed or the top and bottom reversed? I seem to remember needing to reverse my first attempt. It went on differently than I expected.
1196793
We found the lid to be hard to get in place in order to latch. We had to bend the lid just a little to allow the latch to catch. Using the same logic you may nee to slightly bend the lid cover to get a more firm latch.
2168534
Check the screws in the hinge sometimes they are not in all the way or in at an angle which could cause this problem hope this helps
1043044
Just make sure the lid is placed correctly. It gets in place with just a couple of twists.
1540671
there is a hole for the s[poon resting. I do like this feature but to understand this was made by most people requested. You try to ask the lids with the hole.
213271
I haven't had a problem with the lid coming off. You need to push it untill you feel the 'click' engaging. Maybe stretch out a couple of paperclips, clip one end through loop on top and other through the mesh?
1483067
I would call or post the company! It sounds like your helper handle was attached incorrectly. Mine looks like the picture and I cannot see how the lid fits if the handle is tipping towards the inside. Good luck!
1531175
Hmmm. I have had to use a screw driver as well, but with success. So, my only advice is to try again with the screw driver because the lid is very tight. Good luck.
825129
My only suggestion would be to make sure you are pushing the little tab on the lid in before it locks. I nearly broke it trying to force it. Other than that, I don't know.
899508
It looks like you could repair it yourself. The hinges appear to just have screws. If not, call the manufacturer help line to see what they advise.
955620
I push on the metal lid with a tool of some kind to deform it so it opens, as you probably have figured out. I lay the lid on the counter upside down and push on the inside of the lid with the same object (the handle of a wooden spoon) to make it pop back the other way. It will then snap right back on the opening with no problem. Low-tech solution, but it works fine.
2060202
I tried to replicate this issue with both of mine and could not. Sometimes if you do not have the prongs lined up correctly with the center piece the lid will not advance correctly but it will not keep spinning around. I think you may have a defective one. A return would be my suggestion.
1402156
Yes. Mine had the same issue. I had to buy extra hinges from amazon. Hinges were like 4.50 and shipping was like 7.00 unfortunately.
1730853
as long as you get the right offset, the hinges are fully adjustable. the forstner and plastic template would be a good idea also.
466762
I tried to open and close the lid when it is empty. I had to use booth of my thumbs to push it open. I am not sure what is the best solution other than a different design.
1521562
Hey LuLu...mine is flat and I use it to put things on all the time...who wants a domed lid anyway??? must be custom
659200
That's a bit odd, we have had no trouble latching the lid. Are you sure you are seating the lid properly; if so, then, as inlikely as it may be, perhaps the lid is misshaped or the latch deffective.