Hi... If the light associated with the "White" Control on the timer interface is not going on, what replacement light/lamp do I need? TIA !
1567354
I have the four bulb 36" fixture and I run 2 ATI Blue Plus, 1 ATI Purple Plus and 1 ATI Aquablue bulb. You probably need the equivalent of the ATI Blue Plus, I replaced the stock bulbs after 12 mos with the ATI's for better color, growth and longevity.
1886349
Well, the one that worked had a white light, but it stopped working after about a week. The other one never worked.
989875
Dear Terri,For this situation, you just need to contact us by support@taotronics.com with your order ID, we will arrange you to return and then replace a new lamp for you after the return.Best regards,Sunvalleytek
2155743
I have mine on a timer and it works just fine. Note that these lamps take a couple of seconds to light up after power is applied. They don't come with an electrical plug, you'll have to add one to the 3 wire cord that comes out the back of the lamp. I assume this is because they are sold world wide and electrical connectors are not the same everywhere.
1212655
The best thing to do, I called Intermatic directly, told them what I have, and they told me what replacement timer would work. Then I got on line and found the best price. Basically, straight from the horses mouth. Hope this helps.
2073175
my apologies. I thought I was answering "yes I will respond" when I clicked on the yes button. I do not believe the light can be replaced. In fact, the first lamp had a crushed light and a replacement lamp was sent.
1113309
As far as I can tell it has to be the gateway. I have not seen any way to control it other than with the gateway. If you don't have the gateway a light switch will work with it. The default state for the bulb is on, so if the gateway stops working just turn the bulb socket off and on, and the bulb will turn itself back on without need of the gateway.
1146405
First thing I'd check receptacle for power.Plug in a tester or lamp. If that doesn't work try "reset" button,which should clear all,then input station times,clock etc.
1634317
I'd do this: Buy a replacement battery and try it to see if it works. Eventually you'll need an extra battery anyhow. If it doesn't work, return the light. If it does work, keep it. The time spent returning the item over just a bad battery probably isn't worth the time and effort.
1363525
As others have mentioned, holding down the mode button (middle) for several seconds turns the lights completely off. I found that the time is closer to 5 or 6 seconds for me, but I probably just count fast :) If this doesn't work, you should also be able to turn the white lights off by simply pressing the 'white' button several times until they shut down. If none of these options are working, I would check your connections and make sure they are hooked up correctly. If the remote leads are not connected to the correct wires, it will cause your light to function incorrectly.
396268
First I'd unplug the Power Head from the outlet, while it's unplugged, take the bulbs out of the light fixture, clean the center flat contact with a small blade screwdriver. Pull the inner contact slightly forward. Reinstall the bulbs. Then plug it back into the outlet, wait a minute and see if the system has reset it's self. If the system doesn't work, you probably need a new control board.
2267537
buy a new unit. for the price of these new if you have a few of the LEDS go out you should just buy a new unit. they are not worth messing with. I have 3 lamps go out on mine after a few hours. they sent me a new one.
1673653
Some electronic timers require an intact incandescent lamp filament before the timer will operate. If you have one of these, it may not operate correctly with this LED bulb.
867491
Hello Mary, we are really sorry for your inconvenience. Please contact to cs@lightkiwi.com and we will replace your dimmer immediately.We truly apologize for any inconvenience caused. Customer Support Team, Lightkiwi LLC
1036081
The neutral is only hooked up to the light. I looked at all three wiring diagrams that were enclosed and the neutral does not connect to the timer.
1036681
I've consulted with an electronics technician. He says a part that controls the power to the LED is the problem, but it'll be tough to identify and replace (and cost more than the light itself). The LED on mine is actually still good (it lights up dimly, same as yours).
1624126
Mine worked fine. Maybe its the light bulb that needs to be replaced. I don't know how to do that. Return it if you can.