Have there been troubles with the magnet not holding properly and the head falling into the sink? Is this just an old problem?
1605847
I've had both of mine for 6 months and I've not had a problem, and I am pretty sure I read somewhere that it does not have that problem. It seems to hold it's shape really well also.
1605848
I have this faucet and LOVE it. I have had it since August and it's been great. I highly recommend it!! No problems at all with the magnet holding.
78660
I haven't had any problems with mine. I guess it could be a problem if you overload it.
2060203
I have heard of cases where the central mechanism is defective, and it happened (after a year or so) to one of the pet dishes I got (it has not happened to the other three pet dishes I ever ordered, including the very first one I ever got about 7 years ago). At least some of the mechanisms do seem to be defective
1941558
I have had mine for about a year, love it, the color looks like the ones in Lowes display, the only thing I did was to move the handle to the front over sink as when my hands are wet I didn't want them to drip on the back of the sink. I have had no trouble with the faucet and it looks good with my bronze colored composite deep sink.
1626615
I'm sorry to hear that! I haven't had any problems with mine at all! I use it daily and it's just as good today as the day I got it!
2153348
Mine dropped back open too, my husband put shims between the upper magnets and the under part of the cabinet. Worked for a while but then started dropping down again.....
584285
I haven't had any problems at all. I saw it at a commercial/public restroom and loved it immediately. I am very happy with this purchase. But I've only had it for 2 months.
2144890
The connection isn't magnetic. There is a weight attached to the hose under the sink. It's important in the installation to not let the hose get tangled so that the weight works properly. I find the hand spray might be a fraction of an inch lower than the faucet on occasion. The sprayer and faucet fit snuggly together but will be a fraction apart if turned so that the fittings aren't aligned. I haven't found it a real issue.
1294678
Yes, we have not had a problem it. This one we ordered for our son. We have had the first one for over a year.
1386261
I have not had any problem with mine. maybe try rinsing it with reasonably hot water and pumping hot water through it. I still am really happy with mine. good luck!
2018535
Haven't had any problems with mine. Have had it for couple months now and seems to hold up just fine.
2144888
I don't think ours is magnetic- there's a weight on the hose (under the sink)that keeps it in place-
1544526
I don't have this issue, but check around where it snaps down, is anything in the way (tall screw head, etc)? Is the seat positioned correctly? Worst case, if you call Kohler and explain the issue, they usually fix your problem. Which may include shipping you a new seat. I have 3 of these in my house, and all work great for me.
1776025
I had the same problem. What I do now..fill the blue bowl (I know, obvious) then place it somewhere firm, like on the counter. Put the bottom and tighten it just till it makes contact, do not over tighten, I use one finger to screw it on. Then press down around the edges of the bottom piece firmly so it slides on and then tighten the rest of the way. But again, do not over tighten, turn just till it makes contact. Hold it over the sink to be sure it does not leak. It will come off almost as easily.Had mine for almost 2 years now and no problems.
1748986
Mine has not had a problem. I use it to unload the groceries and to move things around the house. It is the best one I have seen. Very sturdy, yet light. Instead of glue, I might tape if I had a problem, but so far so good!
1776026
I had the same problem. What I do now..fill the blue bowl (I know, obvious) then place it somewhere firm, like on the counter. Put the bottom and tighten it just till it makes contact, do not over tighten, I use one finger to screw it on. Then press down around the edges of the bottom piece firmly so it slides on and then tighten the rest of the way. But again, do not over tighten, turn just till it makes contact. Hold it over the sink to be sure it does not leak. It will come off almost as easily. Had mine for almost 2 years now and no problems.
1504931
Yes, I experienced this. The primary issue I had was the metal plate was unbalanced and rubbed against the stainless at the opening. I tried unsuccessfully to rebalance and was never able to get it to work properly.