Almost all the 1-star reviews are from Jan and Feb with missing/broken pieces. Has anyone purchased recently who is happy with shipment and product?
1603758
I orederd mine on Aug 13 and its been 2 weeks and no answer from Amazon regarding tracking or shipping information
1603759
I just got mine this weekend. Came will all parts intact. Though the delivery came one week later than promised.
1603760
My machine is just great. Amazon prime shipping well worth it. Takes about three hours to unpack and assemble.
1603761
I bought my Schwinn 430 a few weeks before Christmas. It was delivered as promised, all pieces were accounted for and it took only about an hour to put it together. I have used 3 to 4 days a week, including this morning. I have used all the preset programs and various inclines. I continue to recommend this product to my friends.
745981
I ordered these about a month ago and received three units - none detached from the cardboard. I think someone sent one back and fooled the person in the stocking dept. I would ask for a replacement, if I were you. My three units came attached to cardboard and in a plastic bag. Frankly, I was surprised there were three.
416924
My Didj was cracked when it arrive in the mail. I returned it immediately for credit. If I were you I would return for credit. There were other reviews when I bought it that had mentioned problems with cracking.
2279425
I had the same experience as John P below. I did not have any problems with damaged boxes, but do not know the shipping company.
718236
I had read that in the reviews. Luckily mine arrived perfect and so far I have had no issues with it. I have had it about 2 months.
1062685
Mine came broken as well :( I was able to return and get a full refund but haven't ordered again. Might look elsewhere now I know others came broken as well! I want it but don't know if I want to try a second time - let me know if you do!
2052775
MANY people from slickdeals.net (and some from the AVS Forums) were very happy with their sets. There were a couple that did receive damaged sets but that happens anywhere, US-Appliance shipped out new ones after they received the damaged TVs for confirmation. I also remember reading that they were slow on shipping but people ultimately received their bundles. If there was something else wrong with the TV other than visible damage, you have to notify them within 24 hours of you receiving the delivery. Just read their policy.
134660
Same here. I've experienced this twice. The 1st time my parents bought one. It arrived broken and was replaced with a 2nd that arrived intact. I order one again just a few months ago same thing. First one broke in transit. Second arrived fine. Seems the shippers need to break one before they take its transport seriously.
533682
Dear Customer,Below is the most update news on this slimline product:First Batch of shippment (on 8/20) has auto-wake function defect due to the magnet being too strong. Second Batch of shippment will arrive on 8/24 will solve this problem completely. Those who being shipped with defective one will get replacement with Free of charge on 8/24. Orders whose placed on or after 8/20 will be shipping out on 8/27 with fixed version.Thank you for your support.Customer Service Staff
850545
I noticed that as well -- now it looks like Amazon has stopped selling (new) units themselves altogether, with no explanation. We bought ours from Amazon recently and it seems to work fine. A thorough and generally well-done review was posted by someone on July 25 if you haven't seen it.
1891002
Strange, it has changed between my original post and now. Creative is saying they were never in stock and it was an error. Something shipped to me (or at least UPS thinks it did). Will see if it turns out nothing ever really shipped and it was just a pre-printed tracking number.
846223
This happened to me too. I wound up contacting the seller, and they offered to ship me a new piece and have the old sent back to them. The new one also arrived damaged, but that one still had some screws in the box, and I was able to get a screwdriver and tighten the screws in. The first one was completely unfixable as the screws were missing and the holes in the wood were stripped.
1210685
Dear Customer, Below is the most update news on this slimline product: First Batch of shippment (on 8/20) has auto-wake function defect due to the magnet being too strong. Second Batch of shippment will arrive on 8/24 will solve this problem completely. Those who being shipped with defective one will get replacement with Free of charge on 8/24. Orders whose placed on or after 8/20 will be shipping out on 8/27 with fixed version. Thank you for your support. Customer Service Staff
344120
I ordered this on 30 June and the damn thing refuses to arrive. I am getting really angry with Amazon. Does anyone have any idea of some other place where I can get a good deal on this.
52996
Not a problem for me. Was your product damaged in shipping? Mine is just perfect.
1692554
I purchased the LG TV on 1/27 from J&R; and still have not received it. Hung up in Mesquite. J&R; has responded and tried to help, but UPS has been completely unresponsive for over a week now.
1455996
Yes. I saw some were shipped by Amazon US in February and mine was shipped by Amazon US earlier this week... I guess the difference was when it was ordered. The February shipments were orders in the wee hours of the morning January 6. My order was around 10 AM January 6...