I've ordered this twice &amp; both times, the black finish on the handles flaked &amp; left streaks on my fingers. Is this a one-time thing, or defective?
416203
Usually the initial seasoning is not very tight on the handles. If you wash with soap and water vigorously, straight from the box, then dry and season it yourself, you will have a good "set". This will help you in the long run. Always remember to season with a VERY thin coat of oil each time. I hope this helps and finds you enjoying your cast iron for years to come!
2134642
I have the ones with black handles and put them in the dishwasher all the time. Don't know why the silver handles would be any different unless maybe it would cause discoloration.
1641901
Sounds defective to me... I tested my unit and the outer surface was cool while the inner was way too hot. I could never get it up to temperature. I think waring needs to address the problems with this unit. I was so disappointed in its poor performance. i couldn't get mine to season properly either (I've seasoned lots of cast iron before). I sent mine back as defective.
2127154
I have not had that problem, however the company was very accommodating when my handle broke--they did send a new one free of charge.best of luck.
313123
It sounds like you have a possibly defective product. The edges should be finished smoothly so you don't get cut or scraped! Hope this helps. Gina
1848592
I have $2k worth of Global knives...and will NEVER buy another one. My last knife ($300 chopper) rusted through the exterior plating, inside two or three months. We probably did not use the knife two or three times, total. My (several) complaints to the distributor (not Amazon) were ignored. Emails to Global were also ignored (later, Global claimed they inadvertently went into their span folder, yeah, right). I then wrote the CEO of Global in Japan via snail mail (complete with photos). His lackey responded that "since we do not know that you didn't put these into the dishwasher, WE CANNOT BE RESPONSIBLE FOR THE RUSTING OF OUR PRODUCTS." I have $2k worth of Global knives...and will NEVER buy another one. My last knife ($300 chopper) rusted through the exterior plating, inside two or three months. We probably did not use the knife two or three times, total. My (several) complaints to the distributor (not Amazon) were ignored. Emails to Global were also ignored (later, Global claimed they inadvertently went into their span folder, yeah, right). I then wrote the CEO of Global in Japan via snail mail (complete with photos). His lackey responded that "since we do not know that you didn't put these into the dishwasher, WE... » Read More I have $2k worth of Global knives...and will NEVER buy another one. My last knife ($300 chopper) rusted through the exterior plating, inside two or three months. We probably did not use the knife two or three times, total. My (several) complaints to the distributor (not Amazon) were ignored. Emails to Global were also ignored (later, Global claimed they inadvertently went into their span folder, yeah, right). I then wrote the CEO of Global in Japan via snail mail (complete with photos). His lackey responded that "since we do not know that you didn't put these into the dishwasher, WE CANNOT BE RESPONSIBLE FOR THE RUSTING OF OUR PRODUCTS." « Show Less
1845570
I purchased this model before Christmas. After one use (cooking prime rib on Christmas Day), we noticed that the interior bottom surface had pitted in several spots. It appears that the shiny stainless surface had just "flaked" off. We liked the pan otherwise, and it appeared of good quality and weight, but sadly, we had to return it. Not sure at this point whether to try again on the same model and hope we don't get a "lemon," or look for a different brand. I'm leaning toward a different brand as it appears that that the poor quality is a systemic manufacturing problem, as the pitting of the stainless surface was noted by other reviewers. I purchased this model before Christmas. After one use (cooking prime rib on Christmas Day), we noticed that the interior bottom surface had pitted in several spots. It appears that the shiny stainless surface had just "flaked" off. We liked the pan otherwise, and it appeared of good quality and weight, but sadly, we had to return it. Not sure at this point whether to try again on the same model and hope we don't get a "lemon," or look for a different brand. I'm leaning toward a different brand as it appears that that the poor quality is a systemic manufacturing problem,... » Read More I purchased this model before Christmas. After one use (cooking prime rib on Christmas Day), we noticed that the interior bottom surface had pitted in several spots. It appears that the shiny stainless surface had just "flaked" off. We liked the pan otherwise, and it appeared of good quality and weight, but sadly, we had to return it. Not sure at this point whether to try again on the same model and hope we don't get a "lemon," or look for a different brand. I'm leaning toward a different brand as it appears that that the poor quality is a systemic manufacturing problem, as the pitting of the stainless surface was noted by other reviewers. « Show Less
578925
Mine are fine. I've only had them for a few months but the handles look like they did when they were new. I don't put mine in the dishwasher very often and that might be why they are coming apart on them if they put them in the dishwasher.
480828
Seems odd that you would get that many duds in a row unless there was just a bad batch shipped to that store. I love mine and have had no issues with it. I can only think of a couple questions... 1. Are you pressing the tip of the gun down firmly enough so that the safety mechanism is deactivated? 2. When you slide the stopper up and put the nails in do you release the stopper and slide it back down to hold the nails?
199783
I got these for Christmas and mine stained right away on the second use cooking some frozen fish. Has anyone successfully gotten the stains out I tried the soap and water per instructions but that did not seem to help.
348224
I washed the slicer well before I used it and have never experienced this issue. I also keep my hands clean when cooking. Maybe these people are experiencing a reaction between the metal and food particles on their hands?
1066450
I tried it once and they came out spotty, even though I have a high efficiency dishwasher with spot rinse. I polished out the spot and now wash and dry them by hand. They are worth it though. They look better hand-washed. They are great knives, sharp, plus look great on counter top. It's not a big deal to hand wash them. I'd buy them again or give as a gift. Good luck.
208933
The handle broke on the one I bought a year ago. When I called Furminator, they said it was common among fakes. I sent it in for their inspection and they subsequently confirmed mine was a fake. It certainly didn't look like a fake to me but the new one I just ordered (per their instructions) from Drs. Foster and Smith seems more substantial. Also, the blade cover on the fake was almost impossible to put on. The new one slides on effortlessly. Hmm.... The fact that they're $15-20 below MSRP should've been a flag. Tried to fill out an Amazon A-Z guarantee but that wasn't possible. Hope Amazon is reading this since they do the fulfillment for this company. The handle broke on the one I bought a year ago. When I called Furminator, they said it was common among fakes. I sent it in for their inspection and they subsequently confirmed mine was a fake. It certainly didn't look like a fake to me but the new one I just ordered (per their instructions) from Drs. Foster and Smith seems more substantial. Also, the blade cover on the fake was almost impossible to put on. The new one slides on effortlessly. Hmm.... The fact that they're $15-20 below MSRP should've been a flag. Tried to fill out an Amazon A-Z guarantee but that wasn't possible. Hope... » Read More The handle broke on the one I bought a year ago. When I called Furminator, they said it was common among fakes. I sent it in for their inspection and they subsequently confirmed mine was a fake. It certainly didn't look like a fake to me but the new one I just ordered (per their instructions) from Drs. Foster and Smith seems more substantial. Also, the blade cover on the fake was almost impossible to put on. The new one slides on effortlessly. Hmm.... The fact that they're $15-20 below MSRP should've been a flag. Tried to fill out an Amazon A-Z guarantee but that wasn't possible. Hope Amazon is reading this since they do the fulfillment for this company. « Show Less
1299254
I just stumbled upon your question while looking for flatware to add to my wedding registry and this is the set my parents have. We had this same issue with the black marks on the butter from the serrated grooves and had no idea what was causing them for the longest time. There is actually nothing wrong with the knives, we found that if you use these knives to cut an avocado, sometimes the rind/skin remains in the grooves even after being washed in the dishwasher.
1581167
The other answer seems to have got a bad product, or they changed their coating process at some point. I don't know the technical details, but mine has a very good finish, which, after more than 3 years of use, has not worn, chipped, or scratched very much at all. There are some small exposed spots that appeared after dropping it, but they have not caused any flaking. There is some slight fading where parts rub together or where it is handled most often, but you have to look for it.
1488171
I bought one from them, it shipped fast and didnt have any problems with it. Good knife but if i had to buy another one it woukd be the one without the double ...opener flick things at the bottom of the blade. Its too wide and scratches your hand when you put it in your pocket.
1186038
The rubber ring comes away every time I use the machine so I rang up and they replaced the whole unit. The second one also came away every time I used it so I rang again and they replaced just the blade part. Now the 3rd one does exactly the same and although I just wash it and put it back it does seem to be a defect. Does anyone else have this problem? I'm loathe to return it as I use it everyday ( bought in January) and I have lost 15kilos. My other issue is that I paid $267.00 (Australian) for mine and they seem so much cheaper in the US!