The menu and back button still works or may I have to buy another kit?
1604373
If you install it correctly, three menu and back buttons will work just fine. You might want to get some UV LOCA glue and a UV flashlight to cure it, as the adhesive in this kit is good, but not how the glass is attached by the OEM.
1434668
buttons are ok, the joystick is not the best and sometimes have a dead space when you try to jump forward or back and cover down, I think you should change the joystick after you but it.
2191046
The unit as delivered does not have any options to re-map functions on to particular buttons. I believe there are google apps available that allow specific buttons to be re-programmed to perform particular functions. I have no personal experience of these apps .
183346
Craig-did they solve your issue? My case arrived yesterday and the function key isn't working, wondering if I should scrap it and find a different brand/manufacturer.
2252416
No unfortunately. This is very common. What most likely happened is that your LCD/Digitizer is broken/cracked. You will be able to receive calls, notice the notification light on the top left area, and the menu and back buttons lights up on the bottom.
1189302
Oh i see what you mean now with the missing button. I just looked on mine and that button is black. When the backlight is on it looks like it is not lit up.
1594743
I think I've got it at home. Have you tried pressing the Reset button just below the Big Green Arrow button? If some of the paint rubbed off it might not be labeled. It's sort of inline with the raised border that circles the rest of the buttons. Holding it down for a minute should wipe out all pairings.
88022
I know there is a reset if you can get back into the menu. If you can't, the only thing I know to do is to unplug the unit? Not sure about that one. Never happened to me.
366879
Once the buttons stop working, the connection is not being made and there is nothing to do about it. I have three games at this time and have worn out several others. One of my games has a button which has come out and if you are careful can still be used with the button just sitting in its place. My other two games do not attach well to the back as the screws no longer work, but are also still useable. I used to pay $20 for the game at Walmart, but they have since stopped carrying it and they cost $34 now, on line.
1746576
Yes you just have to hold the main button down! Just download the updated version!
1122589
Hi. Yeah, it's a pain in the butt. SHARKK responded to my review to say that would fix it in the next release, but I'm not sure if they can do a firmware fix for existing models. I would definitely contact SHARKK support to ask how they intend to fix your problem: either a firmware fix or exchange your keyboard for one that works correctly. They seem to be genuinely concerned about providing good support. UPDATE JAN 22, 2014: I received the new version of the case yesterday from SHARKK. I charged the new KB before using it, then had it on for several hours today. I'm happy to report that it has not lost its connection yet. Much improved.
1493631
with mine, they all stay when pressed. When you press one button, the previous selection jumps back. Yours is probably defective.
448047
I am not sure if my answer will help you, but I once had some problems with selections with the menu, I solved the problem by simply recharging the device fully.
1477957
thanks for the tips. turned mine around and it works. to me it opensbackwards but it worked so whatever.
1610353
Has Paul already replaced the screen? If so, it's very easy to inadvertently damage the Menu and Back buttons. If Paul has NOT already replaced the screen, then I would guess that it's a problem 'internal' to the unit. Jack
684373
Yes, with the supplied key--then the forward and back controls work. You must use the key.
902069
I am having the same problem. The remote died about two weeks after we set the system up. I thought I was incompetent with the learning mode because I could not get it to work. I guess we are lucky that the buttons work.