Is there a warranty for faulty construction? Why would the hose connection at the fitting fail upon using it the first time? What does $48 buy?
1592720
i don't know of a warranty but i can tell you this. i did not the problem you had, what did happen was the hose snagged when dragging it across the ground. it oppened a small hole hwich eventually opened and the inner hose expanded through and exploded. i saw the hose at bed bath and beyond yesterday for $39. i don't recommed it at any price. dale
1592721
I didn't see any warrant on the packaging. The hose split about 3 weeks after purchase, not on the first use. I was unable to find contact info for this seller to get a remedy. So you take chances on this product lasting.
1592722
That hose is a piece of crap. I wouldn't take one of those again if someone give it to me. Save your money or spend it on a traditional hose. I went back to a traditional hose and will never look at one of these again. Good luck to you if you spend the money on one. If you dont believe me just look up all of the other comments about this hose you will see what im saying is right.
1592723
I could not find a warranty on this hose. Even Amazon's own return policy only allows for an adjustment for 30 days after purchase, and usage will probably continue after that , albeit, not long. The weakest part of the product is the connection of the fabric to the brass fittings on both ends. What does $48 buy?... A potentially good product but with a relatively brief period of usefulness.
1592724
It was not the connection that failed,mbut the hose itself actually exploded.....about a twelve inch hole and debris went flying everywhere and I was drenched!
1592725
Ours lasted for about 2 months then exploded. The fitting did not seem to be the issue but the hose itself was obviously faulty. Many other reviews said the same thing. Amazon needs to cease selling this product.
1605406
I've had five of seven either rupture or crack at the connection. Since I purchased mine elsewhere , that is not at Amazon......they have a very easy return process....I cannot get a refund without the sales slip. I plan to report the manufacturer to the Better Business bureau. I love the hose but it is so poorl made, that the advertising is fraudulent .Marjorie040@aol.com
671087
We've had two, and both had leaks in the hose near the connectors within a month or two. We really liked the hose when it worked, but it just doesn't last.
818184
I bought a 75 ft and the same thing happened. I called the company and they aren't responsive to my complaint. I certainly don't recommend buying from them. I don't think they are guaranteed because on the paperwork in the box doesn't state a word about any type of guarantee. I just hooked up 2 50 foot hoses yesterday made by DAP. Bought them at Bed, Bath & Beyond. They are much stronger but I don't see any guarantee in their paperwork. Go online at www.xhosepro.com and check it out.
2205207
It has a limited lifetime warranty - if it leaks because the washers wear out, just replace the washers, they aren't covered. The nickel plated fittings are almost indestructible. I've run over my hose numerous times with my 2500HD pickup with loads of hay on it and no damage or malfunction on the part of the hose. I highly recommend it
1452319
For a hose that costs this much first of all we should not all be having these issues and yes, we should all be getting replacements under warranty! Most have broken after 30-120 days, we aren't talking a few years here...
722102
I've had the same issue, sprung a leak right at the end of mine 3 months after purchase. I have emailed amazon through Contact Us and Other Issue (regarding refund or return) after selecting my order and Problem with my Order and amazon refunded my cost within a couple hours and offered me free 1 day shipping if I ordered the item and sent them my new order number (they would refund the shipping post-payment). I never had to send anything in.
936249
The company does have a replacement clause in their warranty. Keep your receipt. I wouldn't advise buying this hose at all though.... they fail at the connectors. If you buy two 25 foot hoses, the likelyhood of you having an issue is higher with four connectors that could fail. I had three 50 foot hoses, they were replaced several times, they all failed. I'd advise to buy something else other than this hose. It's a good idea, but not well made.
1492132
I had the exact same issue with mine. Make sure the quick disconnect is seated properly and the hoses aren't kinked. Also, taking out some of the sponges helps a little and increases the flow. That worked for me for a little bit. I eventually filed a warranty claim and within a few days API had sent me a brand new one and it has never leaked. You may need to do the same.
1091959
No warranty from manufacturer that I know of. I've had mine 3 weeks. Last night it blew a hole. Today I returned it to amazon within the 30 day return window. I guess amazon guarantees it for 30 days, then we are on our own. Once I get refunded, I'm going to try another hose. It really was very handy.
2206587
You will have to contact the service people. There is no warrantee now but they may send you a new spa body for shipping charges, especially if it is leaking where the hose connects to pump. same happened to me and still no heat.
1754976
If it was new send it back for credit. If it was used, check with Amazon for a hose using the model number as a reference.
1229635
I had the problem with the hose not fitting my unit. I returned it with in the return period, I believe it was within 30days of order date. They refunded my money no problem. But be aware that you will have to pay to ship it back which is not cheap (cost me $60 from WSH).
1335804
The hose should be fine it is a quality hose. And if it breaks they will send you a new one.
698236
call me 219 779 0224 ,I will tell you what wrong.thank you.a lit leak at around center seam ,I was test it with water ,I never used it ,still new .
958438
Shark has them BUT I called them yesterday on the same issue. There are sending me another hose. Maybe they have had problems with the hose. Mine came apart from the connector piece. If your issue is the same go on the website and get the phone number for parts.
1111796
I guess you mean the pressure hose. Try Home Depot. I got one there - a stronger one. Make sure the connectors are identical. The original one lasted for one usage. Piotr