The airbrush does't work sice the day it was received. The air comes out but not the paint. I would like to send it to the warranty.
1571357
Use the warranty. If You call and are lucky enough to get some one who isn't riding a Motor Cycle, yes he did give me the answer, however it was through much repetition and wind noise. Finding assistance on this product is almost nill and I was lucky to have got what I wanted. I might recommend the other bakers models that are not as powerful and you can see for yourself the likes and dislikes. I wish you luck, maybe, just maybe they changed there business practices, so I wish luck.
1575336
Hi Janet, please contact support@monyusa.com and we will fix your diffuser under our warranty program. We apologize for and inconvenience.
253139
Not sure ..paint could be to thick or compressor may not be turned up enough. I am having a similar problem with my gravity feed one haven't tried my airbrush with the cup.
1293894
I would return it and request a replacement or order a replacement, but I was unhappy with the quality of this item, so I'm not surprised your package was incomplete. I would just return it and go to Bed, Bath and Beyond and get the replacement.
1328923
Sounds like it's defective. I would contact the company. Mine works pretty well, tho I haven't used one in this price range before. The attachment of the brush to the motor sometimes vibrates loose while in use. I bought a couple of extra brushes so hope the unit lasts a while. The included travel brush is less robust, but performance is ok.
1158342
I had a control go out and emailed them They had me a new control out in two days. You may want to try their customer service email they were very responsive that way. But if its out of warranty I dont see why they would do anything other than charge you for the part and ship it out...
1900251
Who did you buy it from? It should still be under warranty. Find out the agent for the seller is and then how they handle warranty.
1052443
Just call or send airlift and email. They have great customer service, most likely they will send you new ones at no charge. Make sure you register your warranty online before you contact them about your problem, otherwise you'll be paying for the parts for sure! Hope this helps you.
1103745
Contact the vendor right away. It should be listed under the Seller's information and tell them the problem. You might need to go under Your Account in order to contact the vendor. Also, there is a section on Amazon for Returns & Replacements. That might also be a good place where to start. Hope this helps. Sorry to hear about your issue. I have one and no problems. Love it.
764017
If everything is connected properly and still not working I'd send it back or replace part not working through the warranty which is for a year. A piece broke on mine, twice, and the local vacuum store replaced it. It was very easy. Usually seller will pay for return ship and even arrange pick up on a defective item.
1958426
Unless you got a warranty slip, there is no way to get it repaired. You may want to take it to your local airsoft store and see if they can do anything or if they can refer you to anyone who can.
2111577
I have used mine for quite a long time. Is the motor working - have you charged it? If the motor is working, do you have the brush firmly connected to the motorized unit - if it's not clicked in firmly, it won't work.
1669661
The spray should come out with force. I would send it back for a replacement. Good luck!!!
306456
Dont buy it, it failed after an hour of use. An oring broke on the attachment to the Pump well, so it stopped sucking paint.I went to home depot to get a replacement. Still does not suck paint. 90 day waranty is up, cant find local repair. Waste of money
1275681
I found there are tons of YouTube videos that show you step by step how to take it apart and clean it. Mine wasn't working at all - the toggle had no resistance and wouldn't permit the airflow to pass through the brush. My husband watched the video and took it apart and put it back together again. Tedious but definitely something anyone can repair. Not sure if your problem is from dried makeup or perhaps a Non-Dinair product, but I'm sure it can be corrected. Good luck!
1829641
I was able to find brush on ebay. You might want to check with Conair and they can give you the replacement numbers that you might be able to research.
300235
If you bought it through Amazon you should return it through Amazon since it was not a result of an accident where the warranty would come into play. It was a defect of a product sold through Amazon.