I can't get the second collar to sync to the remote.....I've actually had them both respond on the # 1.....but I can't get the second collar to sync
1576222
As l remember the process to sync the second one is the same as the first, just with the second one selected. If you inadvertently synched them to one. You probably will need to reset the collar unit, should be Instructions on how to do that.
1457169
Yes. That is one thing I like about the collars you can program them to work with both or individually. I have mine set on #1 for one dog and #2 for the other dog. That way I correct the one that is misbehaving .
1681143
I, too, use the tone to call my dog and he always comes running. The device does not "sleep" afer periods of inactivity. What may be happening is that the switch for a second dog may be moved. If that happens, the remote will not communicate with the collar. Because I have occasionally "pocket-stimulated" my dog, I have begun using the selector switch to make sure that I don't.
1679053
Ooooh. I don't know since I only have one. But you would think that the remote control would be calibrated to the specific collar. Good luck.
202984
So far if we stay consistent with putting the same color collar on the same dog, the transmitter has a raised button on the first button (which on ours is for the black collar), and a smooth button for the red collar; it has been fairly easy. Its tricky only if you don't stay consistent and you have to switch to the tone to determine who has on which color collar! Hope this made sense and provided the response you were needing to make an informed decision.
1686231
Sorry to hear this, I have had to contact PetSafe regarding the prongs being to long and the collar strap that holds the excess collar at the end and each time, customer service was most helpful. I believe they also said that since I had the collar less than a year, they would send me a new collar strap, they also sent me shorter prongs, both free of charge. I have never had a problem with the remote or the electronic part of the collar. Customer service was extremely helpful and very pleasent every time I have had a question and it appeared that Customer Satisfaction was their number one goal. Have you tried to contact them which resulted in poor results? I do not want you to think I have a half of a brain but was the plug inserted correctly? I charge both the collar and the remote at the same time. I wonder if the battery in the remote could be bad, it is rechargeable but who knows for how long its actual life is. Hope this is helpful but do try to contact Customer Service @ Toll Free: 1-800-941-4200, this # is from the Pet Safe web site," contact us". Hope you will have satisfactory result. I always have. Good luck and I would not mind hearing if they would help. Thank you
1463229
You have to sync the collars to the remote after every charge time. It is not hard to do but it is kind of annoying.
2208053
No each set of collars seems to work on different wave length. I have five little yappers and four of them, young ones, wear the collars. I have to use two different controls for them. Thank the lord I marked the collars to match the controllers or some one would be corrected when they were innocent. The number five dog is to old to change.
1842546
I'm sorry that you're haveing issues with it, but I do agreewith Rob you need to match the red rectangle shape on the remote to the 1 on the collar to activate it. Hope this helps you & good luck.
62392
Hi Jeri, Yes, you can do that. You would just need to change the ID of the second transmitter. But you are able to control one collar with two different transmitters. You can find information and a video on that on this page: http://www.sportdog.com/support/dog-training/e-collars/wetlandhunter/wetlandhunter-425 Thanks. Mark
1493702
I have had the same problem. What works for me is, when I change the batteries in the receiver I immediately press the vibrate button on the remote until the receiver vibrates; this is the only way that I can get them to sync up. I don't even put the nuts on until it's synced. This has worked without fail on the last 4 or 5 battery changes.
1539236
In my experience they do not work well together. I tried using two of them, but it didn't matter which remote I was using at the time, it turned the light/appliance on and off that was connected to the other remote. Perhaps I had two matched sets, but others may have different circuitry. Give it a try and return one set if it doesn't work the way you want.
199206
I only bought one collar and it works great. I would send it back and ask for a replacement...most companies will replace it free of charge.
189439
You can buy another remote at a pet store or online. But I suggest to just get a different one altogether because from my experience I had to replace two collars because it wasn't completely water proof. It may be more expensive but deffinately worth the money
2236643
I would definitely contact the seller and make them aware. Ill try my best to explain but there should be an online manual on google somewhere. All you do is charge it up first until the light on the collar is green. Then activate the collar by holding the button on the side with the digital display. You do this and then it should come on. Then if you let go and hold the button again two lights will be displayed (green and blue) and this means that each time your dog barks sequentially the electric pulses will increase. This is where I have mine. However if you let go and hold the button again there is a manual setting where you can set the pulse from 1-9, 9 being the strongest. I had troubles figuring it out at first but just play with it and if this doesn't help call the manufacturing company they'll absolutely answer your questions. Be careful not to hold the button too long as this will power off the collar. Hope this had helped you! If you have any more questions let me know. Also let me know if it works well on your dog as well.
1457167
Yes. I have two dogs. I numbered their collars 1 & 2 so I wouldn't get confused. Just set your transmitter to the number of the dog who is misbehaving and then push one of the 3 buttons. When I first got the dog trainer I accidentally shocked the wrong dog. He wouldn't have anything to do with me for awhile. Lol. The Aetertek works wonders. My dogs would bark at the neighbors every single time they would see them coming and going. It drove us all nuts. Now I can be out in the yard with my dogs and it's peaceful. No more senseless barking. I hope I helped.
1780065
I own two units for my dogs and when I correct either dog, the intended unit responds. I haven't had any issues with the wrong unit responding when using the remote control.