One of my rotisserie skewers broke off from the bracket that goes on the rotisserie itself. Is this product warenteed by Weber? How do I claim?
1568258
Weber has very good customer service just call them they will stand behind their product they should be able to help you,also did you buy it through amazon and how long ago if through amazon they may be able to help but mainly I would still suggest contacting Weber directly
857705
You need to get an Kettle Rotisserie kit from Weber.com I have one and it works great. try this link http://store.weber.com/accessories/category/cook/1100
545205
I don't know but I would write directly to Weber tell them exactly what is happening and only used twice. They are a reputable company and should have a resolution to the problem.
1511364
Go on line an contact the company. My friend purchased one after I told her how much I like mine and she just got hold of the company to purchase the aluminum liner and brickets. When Lowes still carried the grill I purchased extra brickets when I got my grille and they ordered new liners for me less than a year later. They won't do that any longer.Surprised more places don't sell grills like this with all the condos and apartment dwellers around the country.
2254366
I have owned mine for almost a year and so far it works like a charm. I'm sorry I cannot offer any insight, similar issue or help. Have you contacted Weber Grills to explain your grill issue?
954264
Hi David - I did not purchase the rotisserie with this grill. I see that Amazon has the Meco Aussie 9329w Deluxe Electric Grill that comes with the rotisserie. Perhaps if you call Meco 1-800-251-7558 they can assist you to see if a rotisserie can be added to the 9350.
869965
No problems here. You should contact Weber - they have very good customer service.
1848512
I got a Weber spirit 3 weeks ago! It was not assembled. But with the instructions it was very easy to do it by myself!! And it works great! I buyed also the rotisserie spid and that is great too! I love it!!
182444
The rod closest to your specifications that we carry is 53" long and 1/2" hexagon profile in stainless steel here on Amazon. The ASIN is B00HVQM3R4. We carry several bracket sets as well here on Amazon that will work well dependent upon your application. Please keep in mind that as a brand only a limited volume of our products are sold on Amazon. I encourage you to contact us through the "Contact Seller" portion and I can assist you in getting all of the correct parts for your rotisserie.
2124449
I had to order mine through Ace Hardware the first time. The second time I purchased a different Grill from a different manufacturer. I would suggest you consider purchasing a different grill. I know they are not cheap, but at this point I believe Weber is riding on what used to be a good product brand name. Not Anymore. Good Luck and if you repair it, plan on continued repairs. Be happy if you get two to three years out of the replacement burners.
1902540
Sorry to hear about your misfortune with the grill pan. I've been using mine in our RV for months and its always performed well with no breakage. I've seen nylon screws at Lowes and Home Depot in their specialty bins which might help. The plastic screw would have to be removed to try another kind of screw. you might have some luck getting another cover at http://www.microhearth.com/contact.cfm . Have you thought about an adhesive such as Gorilla Glue or other commercial super glue types. I can't think of anything else and I checked my pan and the handle does move but I will try be careful with mine until it breaks. Sorry to hear about your misfortune with the grill pan. I've been using mine in our RV for months and its always performed well with no breakage. I've seen nylon screws at Lowes and Home Depot in their specialty bins which might help. The plastic screw would have to be removed to try another kind of screw. you might have some luck getting another cover at http://www.microhearth.com/contact.cfm . Have you thought about an adhesive such as Gorilla Glue or other commercial super glue types. I can't think of anything else and I checked my pan and the handle does move but I will try be careful... » Read More Sorry to hear about your misfortune with the grill pan. I've been using mine in our RV for months and its always performed well with no breakage. I've seen nylon screws at Lowes and Home Depot in their specialty bins which might help. The plastic screw would have to be removed to try another kind of screw. you might have some luck getting another cover at http://www.microhearth.com/contact.cfm . Have you thought about an adhesive such as Gorilla Glue or other commercial super glue types. I can't think of anything else and I checked my pan and the handle does move but I will try be careful with mine until it breaks. « Show Less
2122652
The Weber website is your best source of information. I have searched for numerous parts at Weber and then bought them on Amazon. Never have had one problem!!!!
2231227
Go on line and contact the company. My friend purchased a grill after I told her how much I liked mine and she just got hold of the company to purchase the aluminum liner and brickets. When Lowes still carried the grill I purchased extra brickets when I bought it, and then they ordered new liners for me less than a year later. They won't do that any longer. Surprised more places don't sell grills like this with all the condos and apartment dwellers around the country.
173882
Try contacting weber via the 800 number on their web site, they also sell parts., so your best bet might be to repair your current cart. Ed
1773707
I had the same problem because the metal disk on the right side of the grilling rack. It has little bumps on it that are supposed to fit into matching indentations in the side of the grill itself. There is a spot to hold it flat, and another spot to hold it slightly tilted. On mine, the metal disc was bent so the bumps didn't fully engage the indents. I tried to straighten it out myself, but couldn't. Contacted MECO, and after seeing pictures & my description of the problem sent me a whole new handle/heating element/grill rack piece. Once I replaced it, everything worked as it should. Of course there is also the possibility you installed it in the wrong hole on the left side of the grill, and it won't work. Apparently this is very common, since their customer service was pretty sure that was the problem until I sent them pictures showing it was installed correctly.
1850237
Juan, Off hand I can't tell you. I can tell you that the casters "wheels" on my Weber are larger than what was shipped. So, you might ask yourself...the dummy ordered the wrong parts. That's what I thought until I re-read what Caster/Insert information and it listed my model as one of the models the caster inserts would fit. Where are we today? Since Weber has told me through one of their customer service reps, " We have the casters you want but we no longer carry the inserts for the legs of the grill." I told him the casters won't do anybody any good if they have a broken insert that the casters push into. That was kind of a Daaaaa moment for him. Necessity is the mother of invention... I have made my own set of inserts out of wood, and purchase a set have rolling casters from Home Depot. Works better than the original and a damn side cheaper than having to purchase a brand new grill. Just finished two very nice salmon fillets.. :-) Cheers, Scott Davis
399768
The Main Burner Support bolts to the back of the grill and supports one end of each of the burners. It may or may not be in good shape on your existing grill, but mine was rusting/burned out. The bolts (which are NOT supplied in the replacement) are most likely impossible to remove intact, and will need to be hacksawed off. I replaced my bolts with stainless steel, but that is probably extravagent, as the grill itself probably won't last that long. Good luck.