Is there a warranty on the ball? We purchased chair/ball in April 2014. We found hole/will try to patch..is ball sold separately?
1586763
I don't think there is a warranty on the ball. We ordered the 55 mm pictured here Isokinetics Inc. Brand Exercise Ball - Anti-Burst - 55cm/22" - Red and they were perfect for it. Since we use them in our office, we are keeping a spare on hand just in case of emergency!
1586764
I don't think there is a warranty on the ball. We ordered the 55 mm pictured here http://www.amazon.com/gp/product/B000XKKB9W/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 and they were perfect for it. Since we use them in our office, we are keeping a spare on hand just in case of emergency!
1586765
I do not know if there is a warranty but as far as the ball goes I replaced the one that came with it. My daughter had a larger exercise ball I used so I could sit higher I think she got a Walmart.
887065
I have not had a problem with the chair.Contact Amazon,that have helped me out in the past...Good luck
1325119
Possibly the manufacturer could help you with that. I haven't had any problems at all with the chair in well over a year; however if it has broken down for you in a short period of ownership, perhaps the manufacturer will replace the legs. Good luck to you.
525898
i called flash furniture direct-and was able to get a set-but my chair was still under warrenty-they can replace up to two years after buying chair
60863
The one I purchased came with the cover and then I reupholstered it. I've never seen the cover sold separately. Perhaps you could call the company, that has the chair with the cover, and see if they will send you one? OR even a damaged? Especially, if your going to reupholstering it.
1781463
ours, which we bought last month, came with a little repair kit (patches) - if you don't have yours, you could contact customer service and ask to be sent a replacement kit.
2276126
I would go to goballisticcase.com and email them or check there case warranty and see what says.
1693437
I don't know what the warranty is for this item. We used ours (two) all little league baseball season and loved them. Makes sitting on bleachers much more comfortable. One of the chairs arrived with slight damage and Amazon replaced the chair immediately. Next day delivery. We love these chairs.
887064
You will have to finish drilling 3 holes through the each support "leg" - a total of six holes. Go to Lowes and pick up 6 washers, 6 bolts and 6 nuts items #63308, 63326 and 63405. Probably about $5 to fix the chair. You'll be able to see the bolt heads, but the chair will be sturdy!
1587572
We had the same problem. I called Kensington and they sent a replacement ball in a couple of days.
1295131
Call United Stationary Company at 1-800-722-4000. Ask for furniture support. If the chair is still under warranty. You should have no issue replacing the parts. They will need the "Date of Delivery" number on the bottom of the chair and the serial number. I hope this helps you. I had to replace the mechanism before. No issues at al. Great company to work with. Happy Holidays
887061
Same thing happened to ours, very cheaply made. We were going to try to fix it, but it wasn't worth the hassle and chances are it wouldn't last. Unfortunately, we threw it away & bought a different chair.
1592952
When the chair arrived it was damaged beyond use. It was a Christmas present for my wife. When I contacted the seller they sent a lable to return it but refused to send another one to replace it. Sorry I couldn't be of any help.
917647
I would contact Amazon or Logitech. Was it torn upon purchasing, or was it torn after using it. Did you set it on something that might have poked a hole or torn it? Amazon is great about returns...
336127
Yes there is a warranty. However Callaway will not stop allowing downdoads after 12/31/14.
780351
I would suggest buying a new chair. These chairs are great for interim, until you can afford a better one. Made with all the care and craftsmanship of a moose poop.
322575
Is it still under warrentee? If so contact company. I have found even if things are under warrentee they may make you pay postage and it is expensive. This has long become a throw away society, sadly. They make it to difficult to get repaired unless you know of a local repair shop, then get an estimate from them. This may be the best way. Anything is fixable but they would rather sell you a new one!