New OneWash has a choke cable that does not work. It appears to be broken inside the black plastic covering the cable. Anyone experience this?
1573007
Yes. We could never get the OneWash to stay started when we first got it. We called Generac who gave us the name of a dealer to take it to but that dealer didn't even work on washers. We called back and again were given the name of a dealer that didn't work on them. We finally went on the Generac web site and found a dealer (about 50 miles from our home) that would look at it for us. They said it was the choke cable and supposedly ordered the part. Three weeks later, when we finally called to see what the delay was, we were told that they thought it was the choke cable but it didn't fix it and they had to put in a new motor -- and we had NEVER used it. Very frustrating!
1573008
Yes. We could never get the OneWash to stay started when we first got it. We called Generac who gave us the name of a dealer to take it to but that dealer didn't even work on washers. We called back and again were given the name of a dealer that didn't work on them. We finally went on the Generac web site and found a dealer (about 50 miles from our home) that would look at it for us. They said it was the choke cable and supposedly ordered the part. Three weeks later, when we finally called to see what the delay was, we were told that they thought it was the choke cable but it didn't fix it and they had to put in a new motor -- and we had NEVER used it. Very frustrating! Yes. We could never get the OneWash to stay started when we first got it. We called Generac who gave us the name of a dealer to take it to but that dealer didn't even work on washers. We called back and again were given the name of a dealer that didn't work on them. We finally went on the Generac web site and found a dealer (about 50 miles from our home) that would look at it for us. They said it was the choke cable and supposedly ordered the part. Three weeks later, when we finally called to see what the delay was, we were told that they thought it was the choke cable but it didn't fix it... » Read More Yes. We could never get the OneWash to stay started when we first got it. We called Generac who gave us the name of a dealer to take it to but that dealer didn't even work on washers. We called back and again were given the name of a dealer that didn't work on them. We finally went on the Generac web site and found a dealer (about 50 miles from our home) that would look at it for us. They said it was the choke cable and supposedly ordered the part. Three weeks later, when we finally called to see what the delay was, we were told that they thought it was the choke cable but it didn't fix it and they had to put in a new motor -- and we had NEVER used it. Very frustrating! « Show Less
160312
It wasn't exactly like the one on the power washer from the manufacturer but it works okay. Different black plastic piece on top which affected the choke control. Have to manually hold the choke out to get it started but works great after that.
2010373
I'm sorry that happened to you. My machine still works fine except the long black tube keeps coming out. I finally duct taped it back together. Have you contacted the seller about it?
1358587
I had a similar issue and I ended up calling Nautilus customer service and it is a defective part. They sent me a new pulley arm.
1736658
I tested the one I got and it works great! I thought my original had gave out but upon further inspection it was a loose connection. So I keep the new one as a spare; wasn't too concerned about warranty. However, the seller does say you can use amazon's return policy or contact them for further item details; they may offer you a warranty.
1653771
Nope! I've had 2. Went to wash one, hole in it immediately( cheap tube). My dog learned to get around the next one! I gave up!
991432
I am having the same issue. The cable seems to have a kink in it. I am going to splice the wire or cut it & then reconnect it with the two freshly cut ends. Don't know if the sale just the cable
2032863
Check the O-ring. Also watch for cracks in the "U" tube along the seam as it will suck air and cause the GPH to go way down. Mine started to suck air along the seam shortly after getting it. I contacted AquaClear and they wanted me to purchase a new one even though it was less than 3 months old and still under warranty. Terrible customer support. I avoid AquaClear (and all Hagen) products like the plague now. Both my 30 and 70 models have the same issue and now sit in the very box they came in.... sadly I purchased nearly $200 in filter supplies/media for these as well. I just cut the stuff open and use it in my new filters. Return it if you can.
2093301
If it is leaking inside the connector, you need to put a new washer in to allow the connection to be tight. If the fabric of the hose itself is torn by the end connector the the hose is done for and you should take it back to three you purchased it for a refund.
1107134
Tighten a little more and make sure the crush washer is crushed or remove and try again but when comes off remember where the logo is and add a 1/4 turn before starting over
1564799
The one that I bought didn't work at all. Not sure if it was a one piece issue
626741
It's so funny. I like this q&a thing. Idk I have has this happen before. Does there seem like there is less material in the tube as well and are the rubber washer things different. My guess is that it just is extremely old and things change in the tube. The company will send you a new one though if you call them and send it to them.
1199620
I got this same unit and had the same problem. They send the unit out without a plastic washer for the spray nozzle. If you don't have a tight seal both water outputs don't work correctly. I called the manufacturer and they sent me a washer and it worked. You can also get a temp washer at your local hardware store
1897082
I had to buy one on Amazon and that one is lose but it works. I rather have it lose than tight. That sounds dirty lol anyway that's what I did.
668074
I have had a similar problem, but found that playing with the choke generally helps. The manual is somewhat lacking about using the choke, but the overall performance is so good that I overlook these small problems.
1276768
I had a similar issue, and it turned out that a cable inside had snapped. I called the manufacturer and purchased a replacement cable for about $7. It was easy to install, and certainly worth the cost/effort.
1812400
I've had no issues with the one I received. It locks and maintains a strong conection. I've used it out in the ocean during choppy water. Perhaps you got one that is defected, and it needs to be replaced. Wishing you happy holidays.