Plugged it in and my PC is recognizing the cable but not the HDD, HDD is also silent. I made sure to format the driver earlier, and it's worked before
1580622
Unplug and replug the cable into the hard drive and the computer. There are many tiny connectors, and sometimes if the plug is even a little crooked it won't work. If that doesn't work, try it with another hard drive, to see if it's the adapter, or your drive. Also, if you are trying to use only one USB plug, use the one in the middle of the cord. The plug on the end is just for extra power (in case a single USB port doesn't have enough juice to power up the drive; I've never had to use it).
2214405
If you have it. Plug it into the rear USB port and try it. Most likely it won't be recognized by the system.
2123468
Hello, I bought it some months ago.Just use the SATA cable and the power cable connected to your mother board and that's it.
2224900
Turn it on , Use the cable sent within the box , plug the USB to your computer and the other end into the line in/5v slot .This worked for me ,
489158
It should work. What do you mean not recognized? Can you not see the drive in Disk Utilities in order to format the drive?
245831
when I plugged mine in it just started working. It just used the Microsoft driver. I have Windows 7
1433476
windows 7 should automatically recognize it. if it doesn't then the usb port might need to be enabled or is not working properly
2147399
Windows immediately recognized mine without manual installation of any drivers.Keep in mind that "recognizing the drive" is totally separate from "able to play blu-ray movies." If you open Windows Explorer (Windows + E), can you see the drive with a letter assigned? If so then the drivers are fine. If not then check physical connection of both the SATA cable and power cable. Also try another drive using the same cables to rule out problems with the cables or your motherboard.If you can see the drive, software to play Blu-Ray movies is something you must buy separately, and it is not free. That is not a driver problem. Windows immediately recognized mine without manual installation of any drivers.Keep in mind that "recognizing the drive" is totally separate from "able to play blu-ray movies." If you open Windows Explorer (Windows + E), can you see the drive with a letter assigned? If so then the drivers are fine. If not then check physical connection of both the SATA cable and power cable. Also try another drive using the same cables to rule out problems with the cables or your motherboard.If you can see the drive, software to play Blu-Ray movies is something... » Read More Windows immediately recognized mine without manual installation of any drivers.Keep in mind that "recognizing the drive" is totally separate from "able to play blu-ray movies." If you open Windows Explorer (Windows + E), can you see the drive with a letter assigned? If so then the drivers are fine. If not then check physical connection of both the SATA cable and power cable. Also try another drive using the same cables to rule out problems with the cables or your motherboard.If you can see the drive, software to play Blu-Ray movies is something you must buy separately, and it is not free. That is not a driver problem. « Show Less
426116
If you haven't already, make sure to install the latest drivers off of their website. Also update the BIOS to the latest version. Check your device manager and make sure that you have the Realtek HD drivers.
1614047
Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the enclosure. Hope this helps!
1211859
I installed mine in a windows machine with sata 6.0 cables (sata 3.0 cables would also work). The drive didn't come with a driver disk. Windows recognized it.
1189431
Did you connect the USB cable also? You need the USB and the drivers that are installed with it.
351379
Confirm the connector type and it should work. I replaced the HD in an old HP Pavillion laptop, this drive works properly. Again, be certain the drive has an IDE type connector.
2153627
Two things you can try... 1. Try and reinstall it from scratch. As if it is brand new. OR... Check your device manager in your computer and make sure it is selected. Hope it helps! :-) (And what you'll want to select is the BD (which is your external disc drive we're trying to get recognized)...
1513054
If it is not recognized by PC it is looks like a that HDD controller is damaged.Check first id the BIOS can recognize the HDD and then try to run recovery software from boot CD.
1415776
I plugged it up and it worked instantly. Try using a different Slot, look to see if there are any updates. Or restart your computer with the device still plugged in.
562883
Other than defective cable, basic trouble shooting: which i guess you already tied. Connect both end properly, make sure micro HDMI goes all the way in. Check you TV input & select the appropriate input for PC. Mine worked without any issue.