My printer was working fine, now it's hit the 2 year mark (warranty is over) and the black won't print. I've wasted 2 new cartridges
1602587
have you tried cleaning ink head? or call Brother, i had great service talking with them
1602588
Dear blueyzI have my Brother just as long as you and fortunately I have no problems. I buy my ink fromLDProducts.com and besides the discounted they have been problem free. Sounds like you need some service to your machine, call Brother if warranty is just over, (ask for a Supervisor) they may honor it. Or call the store you bought it for help. Service may be minor. If you took it to a service center they could tellyou what is wrong and how much it would cost to fix, before you would have to go ahead and spend anything more. Good luck.
1602589
I have had trouble with the cartridges.....sometimes shortly after I replace, it says empty!! It is taking too many cartridges. My biggest complaint is the quality of the color.....poor. Wish I had bought the HP.
557079
I'm having the same problem with the black ink. I paid handsomely for this printer, and the Company should stand by their product. Let's see if they do. If I can't find a solution to the problem, I will address Brother. I suggest you do the same as it appears we are not alone.
200079
Suggest you junk the printer. I had two of them and neither worked for long.
2002590
Hello, I purchased this set of replacement ink twice. The color ink worked OK but the black failed after printing at about a quarter of use. I went back to Kodak. I asked for a resolution of my problem with no success.
366742
Prints great! But the 1 year warranty was not. 2 months after the warranty expired a problem has arisen.
2148068
I would trouble shoot this process: retry the old cartridge to verify the printer works; if yes, then retry the new cartridge and verify clean firm contacts; if still not working, then it is possible the electronic PCB board on the cartridge is at fault requiring a replacement.
1268913
I was not happy with the re-manufactured black ink cartridge. The on-line status tells me that my ink is out. I was able to monkey with it and it does print, but I could not tell you what I did or how I did it. I've already ordered my official HP black ink for when this does finally quit working. Sorry, I realize this is not helping.
1233244
Have you tried swapping the outlets for the computer and the printer? I think it's possible for one plug in the 2-plug outlet to go bad and the other still works. Have you tried unplugging the power cord from the back of the printer and reinserting it firmly? Sometimes they get wiggled just loose enough that they don't make the connection, but they're not completely out of the hole. Last thought - could be a bad power supply, which would explain why it worked one day and not the next. You could have a new power supply installed, however, if it is a hardware issue, it would probably be more cost effective to just replace the printer. Hope this helps!
17959
I have an older Epson and was wanting to replace it for that very reason. I can't print anything when any color is out. So it says I need to replace the light blue and won't let me print anything until I do. Since I never use color, I'm guessing the blue just dried out. At any rate, I can't figure how to override that and just use black. Maybe it is just an Epson thing, as you said, to get us to buy more ink. I'm with you, I want to keep going until the ink fades and I can really see it is almost out.
243018
I guess that I had a similar experience. I replaced the black cartridge several times and worked with help desk. Eventually it came down to replacing the entire print engine. At this point I took the printer to the dump. Sorry you had a similar experience.
1717780
Good Afternoon. The printer is refurbished and comes with a 90 day warranty.Thank you,Dan
2272348
Oh my I had the opposite problem! I was getting the ink system failure message before which made me consider a new printhead. I didn't know Amazon had them so I've ordered a new printer. Since it didn't help you maybe it wouldn't work for me. The reason for my problem-using remanufactured non OEM ink, the black cartridge was leaky. I thought it would be alright after wiping off and I did print some pgs. The problem was when I tried again about a month later..that's when I got the "ink system failure" msg and nothing I did took it away!
569789
I already have had this printer for appro 10 yrs. Has been very good & reliable until now. Was having the same problem. Found new driver. Added cartridge. Added paper (of course). No paper stuck in the feed area. Finally talked to a tech that I trusted - & he told me that this printer was past it's lifespan. So I have bought a new one - sometimes you just have no choice. You could take it in somewhere - or have someone out, but it would probably cost more than the printer. Sorry.
733160
Be aware, if you use ink from any other manufacturer, your warranty will be void. I buy mine through Amazon at decent prices. ~Kat
1220366
If the black is not empty, it will print in black even with one of the colors is empty. It seems all ink is expensive. Sell the printer cheap, and make your money off the ink.
1742150
It was no longer printing black (except photo black worked). After cleaning it as best I could, and doing all the tests that I could find online, the only conclusion left was that the black ink part of the printhead had burned out, so I got a new one. It now works normally again with the new one.
2007803
I have an Epson Stylus 1400 that had not been used for nearly two years. It would not print at all. I followed the directions for Print Head Clog Buster, waiting overnight, and the printer has been working great! I had tried calling various repair shops. Now I'm glad I didn't take it in for service.