When I plug it in and turn on the light or lamp, nothing happens. I've tried several lamps and sockets. Is there anything special I need to do?
1588495
No there is nothing you are doing wrong as long as you know the lamp works so should the bulb. It looks like you have recived a faulty bulb just as i did.
1588496
Sounds like it's a dud. I have a lot of these and, fortunately, have never had a problem. I'd contact the seller and ask them to send a replacement. Good luck.
1588497
This works just like any other CFL bulb.Screw it in, plug it in, and turn it on.My advise to you is to try another bulb that you know works in the fixture and if it works then try the CFL again. If the CFL does not work my guess is that it was damaged in shipping or the bulb you received may just be defective. It happens. Amazon is really good about standing behind what they ship. If that bulb is bad I am sure they will quickly send you a replacement bulb.I hope my response was helpful.Good luck
1588498
I occasionally get a bulb that is damaged or doesn't work. I test them on a lamp before use. One bulb I had to turn the switch twice.
1588499
Nope... sounds like it is defective. The power requirements are the same as a 100W incadescent (even less than actually). Just contact Amazon (or the seller) and let them know and they should send you a new one (and pay for shipping the old one back).
997896
Make sure the socket has power and that the cord is properly plugged in, try a another one if you have one, the size is pretty generic. But yes, either the unit is dead or it isn't getting power. In the off chance the bulbs have gone out you can see if it's charged by using the power meter.
1934687
This sounds like a problem with the bulb, or a loose connection. First, I would try removing the bulb from the socket and re-installing, just to see if the bulb might be loose. Next I would try a new bulb. If neither of those work, someone with electrical knowledge will have to check wiring and solder joints.
1232110
Sounds vaguely familiar. If you press the button, does the light turn on at all? Have you tried removing the batteries, waiting a few moments, then reinstalling the batteries? If it's the problem I think it is, I think it's the light's circuitry going into a protection mode. When you charge the light, do you plug the charger cable into power source, then plug the mini-USB plug into the light? Or do you connect the light to the cable first, then connect the cable to a power source? If the former, then I suggest switching to the latter to avoid the problem. I suspect it's an issue of the powered cable touching part of the light it shouldn't if you're not inserting it "cleanly" into the charging port, tripping a protection mode.
1873688
That happened to me about a month ago. Amazon was great and advice me to return the defective product. I bought a different brand of lamp now and it's been working great. Good luck.
233782
I just tried pulling the plug, then plugging it back in. Obviously it turned off when the power was cut, but it won't come back on until the power button on the light itself is pressed.
117078
Did you push the reset button on the power plug? I think that has to be done. My LED lights came on when the unit started. However, since it is in my bedroom, I had to turn it off for sleep purposes. The LED lights are not on if the power is not on, I think.
1032900
Push the reset pin. It's a little hole and the light comes with a little pin that fits it. It was charged when I received mine. Maybe you need to charge it up first if it doesn't work.
102008
Maybe you have a defective lamp ...we did not have any issues and it still functions perfectly after a year. Call Amazon and they will issue a return form....best of luck with the replacement! Follow the instructions and you should be happy with the lamp!!
1246478
Did u chech the connection where the bulb meets the ballast? It needs a little 1/2 turn. I'd take bulb out & retry. Then if that doesn't work I'd send it back too. Good luck! Sorry not much help. :/
315615
I agree with the reviewers below. Try changing the batteries first, then make sure the lamps are fully charged. If that doesn't work, return them.
1893635
Sorry, Ryan, no clue. Is the socket making firm contact? Do you have a dimmer on that light? Beyond that....
2091962
When you plug it in it should work...mine does. Make sure you push the black button in.
695009
Try with the switch on the light assembly in all positions, if still not working recheck the wiring connections. After that I would probably follow procedures for returning a defective unit.
1486793
Same thing happen to me make sure switch is on light/lamp I had the switch on the light/lamp in the off position Good luck
2260328
I have no problem with my lamp. I use it mostly with the USB port on my computer. If you hold down gently on the on/off switch the lamp will dim. Tap the on/off switch and the light will go out, tap the on/off switch again and it should come back on in bright mode - at least that is what mine does.
1928220
Well, I just unplugged it and plugged it back in. The lights don't come back on....at all. You have to press the "on" button to get the lights to come back on.