Anyone else have problems with the lettering wearing off the keys? Update: So far so good sent Sharkk an email on Wednesday and received an an apology and a request for a photo right away. Sent the photos yesterday and did not expect to hear anything until at least today, possibly even after the holiday weekend, but to my surprise got a reply asking if they should send the replacement to the same address. Don't know how the replacement will hold up, but the customer service so far, is top-notch. Good form Sharkk. Good form! Anyone else have problems with the lettering wearing off the keys? Update: So far so good sent Sharkk an email on Wednesday and received an an apology and a request for a... » Read More Anyone else have problems with the lettering wearing off the keys? Update: So far so good sent Sharkk an email on Wednesday and received an an apology and a request for a photo right away. Sent the photos yesterday and did not expect to hear anything until at least today, possibly even after the holiday weekend, but to my surprise got a reply asking if they should send the replacement to the same address. Don't know how the replacement will hold up, but the customer service so far, is top-notch. Good form Sharkk. Good form! « Show Less
1583910
I have not used the keyboard long enough for that to happen, so far so good.
1583911
I have not used the keyboard a lot but unfortunately I am starting to see it. Maybe shark could send us stickies for the keys.
1294373
Yes but I don't need to look at it to know what I'm hitting so it's not a big deal to me... Plus it was a cheap cheap keyboard that works great lol
1583912
Its funny you should ask, cause I don't recall anyone saying so but alot of the reviewers prob aren't using it the same amount I am though. I am deployed oversea's and use it on my 8 hour shift the entire shift just about. But I could have a defective make, I don't know.
1583913
I am not, but I am also so old and blind the silver color is almost invisible to me anyway.
1122589
Hi. Yeah, it's a pain in the butt. SHARKK responded to my review to say that would fix it in the next release, but I'm not sure if they can do a firmware fix for existing models. I would definitely contact SHARKK support to ask how they intend to fix your problem: either a firmware fix or exchange your keyboard for one that works correctly. They seem to be genuinely concerned about providing good support. UPDATE JAN 22, 2014: I received the new version of the case yesterday from SHARKK. I charged the new KB before using it, then had it on for several hours today. I'm happy to report that it has not lost its connection yet. Much improved.
1372816
I had no problem with the letters wearing out or fading? Had one for 5 years. This is a good key board & mouse combination in my opinion. This is the 3rd one I have bought.
2022049
Our space bar had issues too. We returned it when the seller said they could send out another one. 3 weeks later I hear they are out of stock! When searching the internet, it seems lots of these keyboards have this same defect.
1713736
I agree that if the keys or the mounting system for the keys get damaged, this might make for a difficult repair - the primary defense against this is to be careful and not let these things become damaged - put the thing back in it's case when it is not being played... Sorry if this does not help much...
875118
I have had no problems with the lettering coming off. I have only had them for a few weeks but I do not see that being an issue.
340517
Hi I purchased two of these for family members and they both say the keyboard works great and they aren't having any issues. I believe yours may be defective.
245360
I know the answer is too late, but I had a similar issue. Started with the Ctrl key, and it then happened to other keys. I contacted Logitech via email about this. The next morning I had a response asking for proof of purchase/receipt. I emailed them my Amazon invoice. The next day I had a return shipping label. It took 5 days M-F to get to them, and another 5 days to get my replacement. I got a brand new keyboard from them. I was expecting a refurbished unit or just have the keys replaced on mine. I was very impressed by the service (honestly, I wasn't expecting such an effortless and pleasant process). I know the answer is too late, but I had a similar issue. Started with the Ctrl key, and it then happened to other keys. I contacted Logitech via email about this. The next morning I had a response asking for proof of purchase/receipt. I emailed them my Amazon invoice. The next day I had a return shipping label. It took 5 days M-F to get to them, and another 5 days to get my replacement. I got a brand new keyboard from them. I was expecting a refurbished unit or just have the keys replaced on mine. I was very impressed by the service (honestly, I wasn't expecting such an effortless and... » Read More I know the answer is too late, but I had a similar issue. Started with the Ctrl key, and it then happened to other keys. I contacted Logitech via email about this. The next morning I had a response asking for proof of purchase/receipt. I emailed them my Amazon invoice. The next day I had a return shipping label. It took 5 days M-F to get to them, and another 5 days to get my replacement. I got a brand new keyboard from them. I was expecting a refurbished unit or just have the keys replaced on mine. I was very impressed by the service (honestly, I wasn't expecting such an effortless and pleasant process). « Show Less
2235290
I have been using mine for a while now and none of the keys stick on it. It is better than most small keyboards I have used.
1881388
The company that supplies it for Amazon is not very good in the customer service department. In fact, the keys were sticking on ours and, thank goodness, I brought the problem to Amazon's attention first. They emailed the company on my behalf. When I called Amazon a few days later to say they still hadn't responded, the company finally did; saying we were over the 30 days!!!!! Amazon got right on it and thanks to their guarantee, we now own a functional keyboard, with sticking keys - FREE OF CHARGE!!! My advise: go directly through Amazon...
1122587
After I email Sharkk, they ask me to shut down and restart the ipad. I guess this must have fix it for some people but it didn't work for me. I'm not aware of any fix to this problem but I know from talking to Sharkk guest service that they are working on solving this issue. The guest service person was very professional and polite, so I suggest you contact them about this problem also.
1708064
I believe there was a piece of paper with an address that you ship it to for repair. I'm also pretty sure there was a small fee that you send along with the item for return shipping, think it was less than $5. I've been using mine for about 5 months, with 10 keys on it 5+ days a week. I doubt I'm going to have to look for that information any time soon as this is definitely a quality product.
816816
I have had mine for a while and I have not noticed any warmth in the keyboard. The letters on the keys have not faded or come off. Have not noticed any of the keys sticking at all.All in all I love this keyboard and wish I had gotten it years ago.
2115460
I have the same issue plus some extra issues as well. My keyboard never worked ok. I ended up without using it. Is still on the original box because i cannot work like that. Nice design but with too man problems. Not a good keyboard.
1626933
clamcase now has improved models so the cracking issue has been resolved, I think. I own two keyboards, one cracked some time mid last year, but the newer one I got towards the end of the year is fine.
615584
My keyboard has been sticky from the beginning. Not all the keys- just a few. I would contact the seller and see if they will send you a new one.
1525157
I'm sorry you have had problems with your other keyboards. My first "Keys U See" lasted three years. I replaced it with a second one which is still going strong after two years. I don't use it every day, but when I take it to my adult education classes, sometimes three in a week, I am often typing for 1 1/2 hours straight. I recommend downloading frequently to avoid losing documents in case there is any problem. I'm glad I have this keyboard and recommend it to anyone. If you have any more questions, please let me know.