I have bought 3 replacements in the past 5 months. The original one that came with it lasted for years. What giveS?
1576846
I bought the unit with two probes. One was defective (didn't work) and I replaced it. The other has worked flawlessly for several months now. Of course I treat it with great respect. It seems to be the luck of the draw.
1576847
I have had similar problems with the probe. Mine broke a few months after I first purchased the therm/timer. I didn't think to complain. I bought a whole new timer thinking it was a faulty thermometer mechanism of the Therm/Timer- no, it was the probe. It seems the connection between the metal probe, itself and the wire connection is weak and breaks easily (at least this was the prevailing comments from others) I've been very careful to not bend it so much and it seems to be OK, now. However, I'm done with this Polder model. I think you ought to demand reimbursement.
1576848
are you buying the right probe for the right machine? I am on my second probe in 3 years, and still have 2 on the shelf. Is the battery weak? I have never had a problem.
1576849
my 2 cents = Yes, I have gone through 5 probes this year. (2013) Bad batch? My last one failed after 2-3 uses.. and I am careful with these things. The computers are great, never had any trouble over the years but these probes are substandard. I have bought a bunch of these units as gifts..
1576850
FWIW, I had a replacement probe I bought in December 2013 fail after a handful of uses. I contacted Polder direct and they arranged to send me a new one immediately. They're apparently guaranteed for life...
1576851
I assume the replacement you are talking about is the probe. As I mentioned in my review, it appears to be fragile--I've also had multiple failures. By handling it very carefully, especially at the joint where the probe joins the cable, I've kept mine going for several months now.
724544
I have had mine for about 4 years with no problems. Every so often I will buy a new one just to be on the safe side.
443979
Mine did too just after the warrantee expired. I noticed in comments from other customers that they had similar problems. I'm afraid that you're stuck with a worthless piece of plastic.
1679281
The same thing happened to mine. I contacted the seller and they sent a replacement at no charge no questions asked. The replacement has worked great.
1782132
I'm sorry I can't help you. I haven't had mine quite that long, but haven't had any problems with it. I'm guessing the plastic catch has worn out. There is a 1year warranty, so if you contact the mfg, they may send you a new part.
981368
I don't know. I had my first one for twenty some yrs before it went . Bought another one. Love it
706640
My old one was constantly being replaced. Since they have reworked them no problem with the new one which i have had for 3 months - that's a record
1371235
I did not replace the one that broke so I have no idea if it's a common problem. It's a pretty inexpensive product, so if you had one for 20 years that's a great run
1955046
Nope, got two of them and they both work fine and last longer than the original. Send it back, you probably just got a bad one.
1694694
Sorry to say I don't know because I've never had to replace mine. 5 months later & mine still works like new.
872914
I've had to replace mine in the past. Sometimes they just stop working. If it was within 1year of your purchase, they should send you a replacement at no charge.
331417
I don't really know. My previous one lasted several years, maybe 3, 4, even 5 years. Not sure why it quit working, but was very dependable while it was good.
941421
No idea, check their website. I can tell u I have had mine for 2+ years and no issues
788957
Having no problem with mine. But I should think it should last at least a year. I'd contact seller.
1963106
Our first one lasted just a bit over a year. The free replacement they sent us has lasted longer, so far.
230928
I have never had that problem. If it's truly only been a few months, I'd go back to the manufacturer for a replacement. Good luck to you!
1212520
Same here, bought a new one several months ago and do not know why this question was sent to me??