Has anyone found a reasonable fix for the screen not working. Likely the ribbon connecting the MB to the screen. TX
1584607
Yes.. you need to change all the ribbon system... This is the worst PC ever
1584608
The ribbon is likely the issue. I had this device for about 18 months, I reviewed it early on and have very positive things to say about it. However, 1.5 years in the screen completely failed on it and I believe the ribbon cable (that unfurls when the screen is slid open, you can see it in the back) gets kinked and loses signal. I had purchased a square trade warranty thankfully (best in the business by the way) and sent it back for replacement. They told me they could not fix it and that were refunding my money ($1100.00), I used it to buy a surface PRO 3 instead, which I love and so far its been very tough and reliable just a better device overall than most hybrid win 8 devices. The ribbon is likely the issue. I had this device for about 18 months, I reviewed it early on and have very positive things to say about it. However, 1.5 years in the screen completely failed on it and I believe the ribbon cable (that unfurls when the screen is slid open, you can see it in the back) gets kinked and loses signal. I had purchased a square trade warranty thankfully (best in the business by the way) and sent it back for replacement. They told me they could not fix it and that were refunding my money ($1100.00), I used it to buy a surface PRO 3 instead, which I love and so far... » Read More The ribbon is likely the issue. I had this device for about 18 months, I reviewed it early on and have very positive things to say about it. However, 1.5 years in the screen completely failed on it and I believe the ribbon cable (that unfurls when the screen is slid open, you can see it in the back) gets kinked and loses signal. I had purchased a square trade warranty thankfully (best in the business by the way) and sent it back for replacement. They told me they could not fix it and that were refunding my money ($1100.00), I used it to buy a surface PRO 3 instead, which I love and so far its been very tough and reliable just a better device overall than most hybrid win 8 devices. « Show Less
1584609
Don't bother fixing the ribbon cable cuz it'll break again like mine.This time touchscreen also stopped working then battery stopped charging little after that.I replaced with new battery, new AC adapter, still didn't work. Ihave to buy or replace with a new system board. It powers on though it just won't charge, so pretty much useless for me on the road.
200533
Ours was having the same problem and the screen was not responding where the port was. We contacted the amazon seller and they immediately sent us a new one, and a pre paid box to send it back in if I remember right. I'd contact the seller. It comes with a 1 year warranty.
722993
i had this same problem with the black line about 1 third way down the screen. i called samung they came out and replaced the lcd screen at no charge and its all good.
407355
You may have incorrectly put in a part, its not the screen... Try to make sure everything is put in correctly
169183
I looked at a lot of systems and every mfg co. has a different connector. I had a bad screen and was 2 years old the mfg. did not support the old connection. You might have to bite the bullet and get a new system. Hopefully you can connect to the old wiring and pull the new set up through. Good Luck .
192799
I had the same problem with my Sony Vaio VPCEB31ME five months ago. I checked the serial number of the broken screen, it was matching with this LP156WH1(TL)(C1) LAPTOP LCD SCREEN and I bought it. It worked perfectly!
311957
I personally haven't had this issue, but I've read reports of screen issues like that. You might need to send it in for replacement. I hear customer service is easy to work with.
1357024
oh noes... my display just died! this has not been a good machine for me... i got a bad one i guess :(
1453831
Hey, I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies.
722992
Hi Tkh,I had the same problem as well. I got 3 black lines across the screen. I wonder how long does it take for them to replaced the lcd screen. At the same day? Thanks.
208633
hi, I let someone at a Comp shop with plenty of experience replace my screen.He was not expensive $25 for all the whole and no problems. My screen was damaged and I only got the replacement screen--no cables.Less than a 1/2 hours of work
611934
No, send this back to Acer/Gateway again for repair because of BSOD. Time will tell to see if issue is resolved.
294408
No, you would need a new LCD screen. Additionally, you might have a damaged main-board, this is something you have to test for.
450137
Stacey, I am by no means a person who works on electronics or considered computer savey. The new screen has only been on the tablet a short time. So far so good. If it's still working this time next year I will be really proud of myself. Watch YouTube videos on this repair, take your time and it should go well.
436683
I had no display on my NV53. Before replacing I booted my PC up with a external monitor attached. It worked, so I knew it was my screen and not the motherboard. I replaced it. Did you try that?
488019
The kit would only fix a broken screen. Can you still operate your device? Is the background color or overall tone of the image green? It sounds like you are having issues with the video chip or other "in the case" component. Take it to an official Apple repair location...the other advise buy another one : )
1086343
Sorry for you ! I didn't experience any such problem. You can log your concern at http://vip.asus.com/VIP2/Services/TechQuery?lang=en-us