I just got my Flex Brew, read the booklet and directions. Did exactly what the instructions said but the water does not come out in to the carafe.Why?
1572109
I'm not really supplying an answer for you but when I go to fill with water to make a pot of coffee, the water starts filling at the travel mug line, it doesn't go down to the single serving where it should start for either pot or cup. so it won't make a pot of coffee or single serving. Also the booklet provided doesn't say anything about that the single lever should be pushed down when brewing a pot of coffee.
1572110
Make sure that your carafe is all the way in the designated spot because there is a stop valve so that you can get a cup In between brew. Also make sure your dial is switched to the left.
1572111
Make sure you have added the right amount of water and that the small knob to the left of the K-cup holder is turned to the K-cup symbol. Also the holder of the K-cup pod must be fully inserted and the lever pushed down. If this doesn't work, it may be time to return it.
1572112
Is it switched to the carafe? And on the k cup the lever needs to be pushed down
1572113
The first one that I got did the same thing, would not brew and I had it replaced. It seems the water is not dropping to the bottom of the resorvoir. When trying to brew a single cup, I would get error messages because of this. Lousy production control is what I think. My replacement is working fine tho.
1572114
I have the same problem. There is a design flaw, get a sharp pointed knife or something and move the drain hole line inside the water resorvoir. The water is not draining into the lower part. I am going to ask to get mine replaced. I see at least one other person has had the same problem
1572115
Have you adjusted the brew knob to pot versus kapok setting? There are also settings under the clock that need to be adjusted. If I am using the kapok side, I use the receiving container to measure the correct amount of water. Hope this helps. Take care.
41233
If it works fine with just water, then maybe you packed in the coffee too tightly. It might take some trial & error to get it right.
1717998
I've tried everything that a person could do without adding anything additional to the coffee maker, itself. Nothing works for me. However I did read where someone got a little rubber ring and added that above the gasket that comes down to seal the water when flowing from the coffee maker to the disposable cup. That will probably be my next attempt. It sounds like a lot of work/knowledge but when cleaning it, you'll see the little gasket and it comes off the maker very easily. An extra ring put on just above the gasket would bring it down further and that might just work. Stay tuned!
2111634
I don't have such problem. The carafe only releases some steam upon completion of the drink, which is normal. You might want to make sure you don't put too much milk in the carafe (see the MIN and MAX lines).
2214949
I returned mine, I had problems with it . It didn't brew at all. There is a warming session right after brewing due to the stainless is may have to be hotter than a glass carafe. A heating light should stay on to warn you it is still hot to prevent injury. If not send it back and choose another.
1546880
I am having the same problem. I just used the singel brew several times. We buy specialty coffee beans at costco & grind them daily since we love gormet coffee. I used 2 scoopes of beans (normally 5 scoops for a full pot) brewed it & it was see thru dirt colored water! WTF? So I ground up 3 heaping scoops & tried again, darker water with tons of grounds in it! Seriously? What could a preson possibly get wrong with putting in a cup of water, grounds & pushing a button (basically)? I dont get it...Maybe its just defective. I guess I hate the single brew in this machine now. Kinda sucks. BUMMER!
169445
Are you using the optional filter? If so we did not have good luck with it. Put 6 coffee scoops of coffee in the gold basket, make sure the snap on lid is secure and the other lid is closed. The coffee is amazing but definately not watery! In fact the bottom of the pot has a sediment that most of the time that we prefer to not drink.
315713
Try tamping the portafilter not so densely. If the machine has good water flow without coffee in it, experiment with the fineness of the grind, the amount in the portafilter, and the amount of pressure you use to tamp. there is definitely a learning curve!
92860
Reduce the amount of coffee in the recipe for the drink you are making. Sounds like too much coffee is going into the brewer and overflowing. Even when operating perfectly you will get some grinds in the tray.
1670321
To remove the cap to the carafe, you have to give the cap about a quarter turn and then it comes off easily. I then fill the carafe with water and load the water into the coffee maker. Put the cap back on the way it came off. The carafe does not slide easily into the hotplate. But with the right angle, it goes in. When I pour the coffee, I press with my thumb the part of the cap that tips the cap upwards from the spout and allow coffee to come out. Release of the thumb area works fine and I jiggle the carafe to get it back on the hot plate. I hope this helps. The cap should be relatively secure after you pour but it's not a tight fitting lid that snaps in like some other coffee makers. To remove the cap to the carafe, you have to give the cap about a quarter turn and then it comes off easily. I then fill the carafe with water and load the water into the coffee maker. Put the cap back on the way it came off. The carafe does not slide easily into the hotplate. But with the right angle, it goes in. When I pour the coffee, I press with my thumb the part of the cap that tips the cap upwards from the spout and allow coffee to come out. Release of the thumb area works fine and I jiggle the carafe to get it back on the hot plate. I hope this helps. The cap should be relatively... » Read More To remove the cap to the carafe, you have to give the cap about a quarter turn and then it comes off easily. I then fill the carafe with water and load the water into the coffee maker. Put the cap back on the way it came off. The carafe does not slide easily into the hotplate. But with the right angle, it goes in. When I pour the coffee, I press with my thumb the part of the cap that tips the cap upwards from the spout and allow coffee to come out. Release of the thumb area works fine and I jiggle the carafe to get it back on the hot plate. I hope this helps. The cap should be relatively secure after you pour but it's not a tight fitting lid that snaps in like some other coffee makers. « Show Less
231015
I have had my coffeemaker since April and initially gave it a bad review because of this problem. The answer for me is the positioning of the carafe on the heating plate. If it is not in EXACTLY the right position you will get the overflow of grounds and minimal coffee will flow into the pot. After a while you get a feel for the exact right position, but the machine is very finicky and even now I find myself occasionally missing the spot. Other than that, it is a great coffeemaker.
790633
That doesn't sound right at all. Mine fit great. I wonder if they sent you the wrong carafe. Good luck!
53099
Are you sure it's not your Keurig? Mine died recently ... and that's what it was doing beforehand. You might run your machine thru a cycle with nothing (no Java Jig) to see if the water is coming out normally. If that's not it ... you might be using too much coffee or too fine a grind. I always left 1/4 inch or so space above the coffee when I filled mine. I also use a regular drip grind. When my Keruig was working, the Java Jig worked best of all the refillable cups I tried.
1646106
Yes I had the same problem. The first time I tried to brew, only two cups went through and the coffee was cold. Tried once more holding the reservoir and no water would go through. Packed it up and sent it back after 2 tries.
1176942
Hi Victoria: I delayed answering your email because I wanted to be 100% sure I was correct. I went home and made a pot of (Mountian Blue) coffee. I filled it up to 5 cups - on the glass carafe it was just a tad under the max line and not a drop spilled. So short answer your pot is defective :(
1665131
Well...You are welcome...and Congratulations on figuring it out...I strongly suggest pre-warming the carafe with hot water before brewing. That's the only way we get hot coffee from the carafe. ENJOY! Heck, I think I'll go make myself a cup of coffee.
637851
As you didn't provide enough information I apologize for asking the obvious. But did you remove ALL the packing on and in the machine? Did you use the instructions as you made your for brew? Did you add water to the reservoir?If you said yes to all then I'd recommend you contact Capresso. Please follow up when you get a resolution. I'm interested to know the cause of your issue.