Found this review for Sony DVPFX980 9-Inch Screen DVD Portable. In case of a problem ur warranty doesn't do much, I suppose. Anyone have any issues with FX97?This item is defective, regardless of the Sony name. I had a Panasonic that lasted about the same amount of time, but I half expected it to go out, and it was cheaper. After only 4 months it won't play DVD's any more. Sony wants $35 to replace it, plus we pay shipping. Ridiculous, as its under warranty. Additionally, we believe the seller through Amazon sold us a refurbished product as new, since we inspected it and found a broken seal sticker on the unit that says "Warranty void if seal is broken" and it is. We are left with no options for a $100 item. Found this review for Sony DVPFX980 9-Inch Screen DVD Portable. In case of a problem ur warranty doesn't do much, I suppose. Anyone have any issues with FX97?This item is defective,... » Read More Found this review for Sony DVPFX980 9-Inch Screen DVD Portable. In case of a problem ur warranty doesn't do much, I suppose. Anyone have any issues with FX97?This item is defective, regardless of the Sony name. I had a Panasonic that lasted about the same amount of time, but I half expected it to go out, and it was cheaper. After only 4 months it won't play DVD's any more. Sony wants $35 to replace it, plus we pay shipping. Ridiculous, as its under warranty. Additionally, we believe the seller through Amazon sold us a refurbished product as new, since we inspected it and found a broken seal sticker on the unit that says "Warranty void if seal is broken" and it is. We are left with no options for a $100 item. « Show Less
1584961
NEVER buy refurbished - not worth the savings. Be sure to give this seller a bad review, report to amazon, tho 4 months is beyond the amazon a to z return window.
925917
I bought a Sony DVPFX980 9-Inch Screen DVD Portable on 8-28-13 and it won't play cd's or dvd's.
2230770
Hey,I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies. Hey,I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return... » Read More Hey,I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies. « Show Less
2067243
Mary I purchased this item in April of 2014 and mine to has stop working after light useage. I contacted Sony customer service and was informed that parts have only a 90 day warranty while labor is covered for one year. After paying for shipping both ways and parts it would cost more to fix than to buy another. But they know all that don't they. It is ridiculous that consumers can't even get a year out of the electronics they have purchased in good faith. I'm old enough to remember when the brand name SONY stood for quality. Those days are long gone.
1262489
The "limited product warranty" notice inside the box states 90 days. Of course, Curtis International Service Dept.'s 'terms of warranty' suggests product to be free from defects in materials and workmanship for 90 days. Secondly, there are 'exclusions.' Lastly, the warranty has explicit directions on how to obtain repairs under the terms of the warranty. I can tell you from personal experience the plastic dvd flip top that must open to insert a dvd can easily be broken if mishandled in a careless manner. The hinge broke and a spring popped out.....irreparable. Amazon replaced it immediately...within 1-2 days. I suggest to be very careful with the swivel feature; use with ease. This particular feature is one reason why I chose this product. Add the 9" screen with all the extras---best buy overall. Yes, you can view files from a usb, too. Hope this helps !!!!!
1244798
I purchased our Panasonic at Costco for $449. We have found that the TV's become obsolete rather than breaking down. We still have our 10 yr old 32" Sony box type that works perfectly, but we can't give it away because everyone wants the flat screens! I have never really bought into extended warranties and hope I don't kick myself for saying that outloud!
1462574
I have the VT30 65 inch and I never had a problem or issue with it. As for the warranty. Panasonic has a very pricey extended warranty you can purchase. If you recently purchased your set within the last 90 days, you might want to check out how much an extended warranty will run you with Square Trade. It is usually offered with purchases through Amazon or other online products. Their prices are very reasonable for all the coverage you receive. I recently learned, you don't have to buy your product on the internet to receive the coverage as long as you purchase a contract within 90 days. Had I known that when I purchased my HDTV, I would have purchased a warranty through them. It will save you a bundle.
503175
I purchased the extended warranty, $329 at Best Buy (for 52" 650) for 4 years. The reason I purchased this tv is because my 4 year DLP died, while the tv repair guy was out pronouncing the time of death on my DLP, I asked about LCD repairs. He said you are crazy not to get the warranty, if something, practically anything goes wrong, it is at lease $400-500 to repair it. The final reason I decided to get the warranty is that the technology continues to change and who knows if this stuff will last 3-5 years.
1948602
Hi Geraldine WierzbickiRoach, Please send us more details about your concern at socialsupport@am.sony.com, give us your contact details and the exact model number of your unit so that we can assist you further. Thanks. &gt;Joffrey
38554
I've had mine for almost three years, but I didn't start using it often until recently. I had problems playing some Disney Blu-Ray disks I purchased for my son... The picture and sound would cut out intermittently when watching the movies, and it seemed to get worse each time we watched them. I figured my problem had something to do with anti-piracy nonsense, since I refused to update the firmware... A friend ended up an expensive paperweight when he did the firmware update. I solved my problem (at least so far) by taking my home theater receiver out of the loop and connecting the blu-ray player directly to the TV via HDMI. So far, so good. I've had mine for almost three years, but I didn't start using it often until recently. I had problems playing some Disney Blu-Ray disks I purchased for my son... The picture and sound would cut out intermittently when watching the movies, and it seemed to get worse each time we watched them. I figured my problem had something to do with anti-piracy nonsense, since I refused to update the firmware... A friend ended up an expensive paperweight when he did the firmware update. I solved my problem (at least so far) by taking my home theater receiver out of the loop and connecting the blu-ray... » Read More I've had mine for almost three years, but I didn't start using it often until recently. I had problems playing some Disney Blu-Ray disks I purchased for my son... The picture and sound would cut out intermittently when watching the movies, and it seemed to get worse each time we watched them. I figured my problem had something to do with anti-piracy nonsense, since I refused to update the firmware... A friend ended up an expensive paperweight when he did the firmware update. I solved my problem (at least so far) by taking my home theater receiver out of the loop and connecting the blu-ray player directly to the TV via HDMI. So far, so good. « Show Less
1812743
Hi there K.........how did this unit turn out for you? I've had mine for a couple of years so far, and it plays DVD's great. I gave up on learning how to copy a tape to a disk, but that is the one feature I needed to rid myself of boxes of old VCR tapes. (See my posts dated 2/21/10.) James says I need a tuner, however the inst. book does not mention that. Thanks for the help, Jeanette
1795826
Mine was working great until a few weeks ago it quit playing BD's after upgrading the firmware to the 169 version. No problem with DVD's. I've done the firmware upgrades to version 179 and still having the same issue. Nothing on the Sony website about this issue.
163858
I have the same problem. We purchased a KLDBravia Motionflow 52" and purchased the extended warranty. They sent people to come without any tools to take my tv to a place they chose. It is now 63 days since they took the tv I have no knowledge of whether it will be replaced because they told me that they would know on Wednesday so I called and they are on vacation. DONT BUY SONY.
939645
I had the same thing happen to my Samsung LN40A650 40-Inch 1080p 120Hz LCD HDTV. THANK GOD, I have 6 days of warranty left. I have got the run around from Samsung reps. After a weeks worth of phone calls, I was assured that I will get my TV worked on under warranty. May be that this model is faulty. They should give us a hassle when we shell out mega bucks for these TVs, then they may would learn a bit of respect for the customer.
1519179
Doesn't really matter, this Sony is a piece of crap, mine died twice (screen replaced, then motherboard a few months later) in ten months, then Sony refused to extend the warranty which I requested since there was only two months (of 1 yr) left. The laptop died again before it was 18 (previous typo 10) months old so I was screwed, now ewaste, I am a former Sony customer, will not buy any of their products.
1672370
C.. what no parade today? You're a lot of help!? Just kidding. Are you thinking about an extended warranty w/your set? $300 isn't casual money, but I assume an electronic problem would be a financial disaster. Still we're only talking about 4 years in a set life hopefully a good deal longer for the price. Do you already have a blue-ray? thanks dn
2152621
Amazon is merely a third party vendor selling someone else's products. If you really want to know the length of the warranty, it would be best to ask the maker of the product. At least that's what I would do. I purchased the item about 2 yrs ago for my Sony TV and it still works fine. Installation was easy. Had I not tossed the box I could tell you.
2189865
Hi, Mr. Jeffers Hi Mr. Jeffers A repair shop in your area certified to work on sony products should be acceptable. You may also want to consider comtacting Sonys customer service and they can possibly have you send it in for repair or offer you a list of certifed technicians in your area. From my personal experience the cost tonfix it would be more than to purchase another one as most techs charge a minimum of 35- 50 dollars per hour plus parts. Good Luck and Im sorry to hear that yours is being difficult. If I can be of further assistance please let me know.