I am getting one and two black vertical lines on the documents I scan in. How can I stop this from happening?
1590074
You need to clean the scanning sensors on the ADF. I was experiencing the same. It didn't happen when the document was placed on the bed, so it was happening when the document went through the feeder. Use an electronic cleaning solution on a Q-tip or lint free cloth.
2161499
I would suggest "cleaning the printeads" after refilling your cartridges and before printing. I'm able to do this directly from my printer, under "tools"
1738430
I'm sorry. Nothing like that has happened with my scanner. I have no idea how to address the problem.
2061156
On my scanner mouse there is a small button on the left side of the mouse. Just hit that button and start moving the mouse on your document and it will scan.
333635
I ran into the same problem when I first used it. I found out that I was scanning the pictures upside down, thankfully I caught it after 5 pictures when I checked. Also, make sure your card is formatted.
1635507
I went into menu/source" and changed the input to "HDMI". The line went away!!If you dont have HDMI, change the input source to whatever you are using. This should get rid of the line.You should not see the line in any setting e.g. 16:9, 4:3, just scan etc.
1193375
I've had no problems with poor quality scanned photos. The default is set to 300dpi, have you tried increasing it to 600dpi? That's what I always use and that works for me. I believe the max is 1200dpi. You may want to play around with that setting and see. Also don't be fooled by the scan preview, it's not an exact representation of what the scanned photo/doc will look. Hope that helps.
54029
Make sure the inside of lid(white plastic) has not become dirty. I accidently swiped mine with a pen one time and it shows up on come copies, even after scrubbing the mark. Could use a cleaning/whitening product if it appears dingy. Good luck with the support group, I am still trying to find out if I can view a fax(s) I have sent. My old HP printer kept the log and let me access, view or print whatever I had sent. Nice option, no so much with this new one.
777159
We wonder if there is a spot on your scans. If so, please use the brush coming with the product and clean the "scan mirror" from the bottom. Our customer service just contacted you to offer help. Please pay attention to your mail box.
2276317
The scanner comes with a cleaning pad. You might have dust on the scanner. Try using that. If that don't work I'd reinstall the scanner to your computer or you would h aft to contact newsman for service assistance. But cleaning it would be your best bet to start with
123070
As I thought, EPSON provides software that will assist with this. I pulled this from the online manual: "You can scan a 2-sided document using the ADF. First you scan the odd-numbered pages, then you turn the document over and scan the even-numbered pages. Then you can use the Editing Page window to automatically sort the pages." Great scanner. About 10 times faster than one of those "all in one" units that I've tried.
1531435
I noticed the black marks also. The product was in good condition so I didn't worry about it. I imagine it is so scan machine didn't just charge for one can when there were four. It is a great product so I can put up with black marks.
917942
Is the document too close to the pocket edge? Make sure it is set at hot not cold laminating setting unless you are laminating something thin i.e. a newspaper clipping. Maybe re-read instructions again as well.
224034
my printer just started duplex scanning all documents, and I don't want it to do this... how do I turn it off?
1913532
I'm sorry - I'm using Windows 7, so I don't know. But I really thought the scanner did a good job and was exactly what I wanted. Hope someone else can answer your question.
627742
I'm not aware of any color problems while scanning. I can say I bought the scanner in 2010 and it still works perfectly.
123074
As I thought, EPSON provides software that will assist with this. I pulled this from the online manual:"You can scan a 2-sided document using the ADF. First you scan the odd-numbered pages, then you turn the document over and scan the even-numbered pages. Then you can use the Editing Page window to automatically sort the pages."Great scanner. About 10 times faster than one of those "all in one" units that I've tried.