First 3 days was fine but now the TV doesn't show any image, but the computer still recognizes the cable and sound. Anyone?
1570202
Dear Customer, We apologize for the inconvenience caused. Please contact us at service@bluerigger.com so that we can help you resolve the issue or ship you a replacement if needed. Thank you, BlueRigger LLC service@bluerigger.com
505610
Dear Customer,We apologize for the inconvenience caused. Please contact us at service@bluerigger.com so that we can help you resolve the issue or ship you a replacement if needed.Thank you,BlueRigger LLCservice@bluerigger.com
1570203
Turn off the computer, plug the HDMI cable into both the computer and the TV, Turn on the computer.If you still have a problem, try testing the cable on something else like a PS3 or Xbox
1428015
We used the TV only 3 days, after that the screen will be withe and doesn't work..... I tried to contact the company but I had not received answer.... We are very disappointed
922289
No I have not. Everything is fine. Try different inputs and cables etc. also you can run the image retention bar ( thru menu).
218426
We have not had that issue. But, sounds like you have had it happen on a few different systems which seems really odd. I was thinking it was the A/V cables are not in properly or the tv needs to be turned to a different input. Hope that helps!
1763370
Same thing happened to me. It actually took out my DirecTV signal and had to restore the link between the unit and the TV. One one peripheral device ended up working, so I sent it back to Amazon. Refund processed quickly.
2195688
I changed the output format on my tv. This was after I had adjusted the computer monitor settings for that monitor. Not sure that helps but it worked for me.
209959
Hey Doc, not really answering the question but I'm in the same exact situation as you with the TV. How is yours holding up? Thanks!
2016410
Hey, I had the same problem with an LN55C650 and even with a new panel it did it. So the tech got on the phone and called and was told about the service bulletin and cut jumper number p854 on the 55" and that fixed it. So the new panel came back out but I got my tv fixed. Yay!!!
1039059
I have had mine for 2 days now, instead of hitting reset button to make it work, turn on tv's first before , example blue ray player, this will work without hitting reset button
246206
Yes, I am having the same issue with my same model television. Mine was purchased the end of 2/08, it started doing that about a month ago and it is out of warranty. Have you had your repaired? If so, what was the cost? wants $150 just to come out and diagnose the problem.
573366
First I would see if it works with another device like a bluray player. If it does then you know your TV/laptop settings are off somewhere. If not then you know it's the cable.
1635508
Thank you for the replies! So, I shouldn't worry about having to return the tv?? Do you think it could be an issue with the cable box possibly? Or, is it the TV? The line that I see doesn't go away, and is in all modes.
92035
Have similar issue, seems the hdmi out port is to blame, changed all the cables (several times) to no avail. This started after only 6 days, bought because of a relative small number of problems, only to encounter one myself. I have yet to find a fix and not willing at this time to have it repaired will prob send back for a replacement
1849472
I have the same tv "60pw9363" and the same problem with the dvi input. It looks just like your picture.How much did it cost you for the dvi board? I had never used the dvi input and I'd bet it never worked...
2163022
Hi, best to open up the TV first and take a look at the boards. Look for failed capacitors. If you would like to send us a photo of the board, we will be happy to examine it and render an opinion as to the chances of a successful repair. It's really hard to tell how the repair will go without looking at the boards first. Hope this helps a little.
218362
That's the first thing I noticed as well when I got my TV. However, I'm not sure what happened, but it disappeared after a few days.
1106559
i just received my converter, plugged it into my computer monitor (with HDMI) and the picture/ sound cuts in and out. The Monitor says "no input detected". i wait a few seconds and it comes back. I wonder if mine is defective?