I owned this for 4 mo and the charging connection no longer works. I see I'm not the only one... Has anyone figured out how to fix this?
1605812
I read it had issues with the connection. Ive been super careful with it. I apologize I can't do much for you, but only solution, is open it up or wait till someone else has the answer. Mine works fine.
1605813
You may have a faulty device. I have had mine for about 7 months and still works great. I've never had issues with it not charging, and always lasts quite a while. Reach out to Amazon or the seller for a replacement. Best of luck!
1605814
I have three of these units and have had no problem. Try using another cable, most smart phones use the same connector for charging.
1614665
same thing happened to me and it's past the return date. I unplugged the unit and removed the battery and then it worked....for a few days and now it's back at it again....won't charge my phone.
470663
I'm having the same issue,I just received mine today and strait out of the box red light wont come when connected to charging port.
99616
I have the exact same problem. I contacted the vendor about it but I have not recieved a reply. When the battery is 100% full it runs fine but when charging, it's almost unusable.
991680
Sorry you had such a bad experience. Mine works very well. If it is not the charger, perhaps you could send it back. Good Luck.
882806
That is my question as well. The charger keeps stalling, and I have to plug it in over and over again, but it only works for a few minutes (or less). Sorry to add this as an "answer" since it doesn't help.
1382934
Maybe you need to keep it connected until it is fully charged then remove the cable. give it a try .. if that is still not working then it is a problem.
111578
Mine worked flawlessly for a while then a few months later I had some charging issues like this. I called their tech support and explained the issue. After a few questions, they swapped the unit out for a new one. I think I spent 10 minutes on the phone. While I'd rather not have issues, the fact that it is EASY to get warranty support more than makes up for the issue IMHO. All manufacturers can have issues. A good company stands behind their warranty and makes it easy to replace.
306650
Check to see if there is a problem with the cable... if you have the dock try a different usb cable... if both a new cable and the dock fail and it will not charge with the usb cord separately then the unit is most likely broken and needs service by Sony
147464
i think you should start with trying another charger. since its a micro-usb port it shouldnt be too much of a problem finding one. you should also try different sockets... the electrical output may differ a little bit. if the problem still persists, i assume its the battery. try discharging it and (however) charge it again up to 100%. your next option would be buying another battery... good luck!
1320614
Sounds like the battery pack is no good! Did you try contacting the seller? Or try using another cable to charge it and see if that works.
210891
I have this and I believe it may have been the reason my charging port stopped working. I had to use my warranty 21 days after I got the S5 and I recall how the cable did have trouble going in on a few times.
1532735
Same here. For a while I managed to finagle it so I'd rubber band (yeah, it was huge) around the whole thing to hold the itouch in a specific spot and it would charge, otherwise, not. Now I can't seem to find that sweet spot any longer and it just won't charge. Too bad, too. I LOVE my Kicker. It sounds just perfect!!
2282839
I am having the same issue in the same time frame. It never worked with the plug, only via usb cable. Now it won't charge at all. Mine came with 1 year warranty.
812801
I've read that these sometimes have a break-in period and that the charging indication corrects itself after a few days of use. I'd try charging it up and using it and recharging it a few times to see if that helps. Only "problem" is that the charge lasts a long long time! Good luck.
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
872875
I have the same problem. I'm using an iPod touch and the charging quit. It plays fine, but the WiFi quits without the charger running, so my connection to internet radio drops after about 20 minutes or so.