In a few months of use the blade doesn't rotate any more the motor does. How to fix. Cuisinart is asking for 2 way shipping for warranty consideration
1578538
Sorry i can't help with this. Did you take it completely apart when cleaning it?
1578539
this is the result of not cleaning the after use where liquid sips into the rotatory part and gums up. solution is detach the part, soak in dishwashing liquid and baking soda overnight and clean it small toothbrush and warm water jet. let it dry for 1 day and try to see it will rotate.
2138129
Send it back. Had one that did the same thing , it was a burned out motor . Sounds like you still hxve a warranty.
680473
This happened to mine too. They replaced it (if purchased within a year). You pay to ship to them and they pay return shipping. No argument, no hassel. Nice customer service.
1957387
You're going to need the warranty so great question! We have received two defective contraptions -- both motors went out and the 2nd replacement's handle broke. Furthermore, the non-stick surface inside the replacement was much, much cheaper quality.
1799090
Ours started leaking through a hairline crack in the shaft of the blade assembly. I've replaced two in the 9 years we've owned our Cuisinart blender. Both times for the same reason. This new one seems substantively sturdier (fingers crossed).
173544
For a definitive answer I suggest you send an email to Cuisinart. They were very helpful when I wrote to them. Their website is www.cuisinart.com. Good luck!
1186036
YES! I have returned the blade housing 3 times and it just broke again. I demanded a complete refund, so we will see if this happens. They tried to tell me I am the only one it has happened to.
891437
It is well past the warranty so that course of action is out. I believe you can contact the company customer service department and ask about repair - you will probably have to pay shipping both ways and the cost of repair. Check first to ensure it doesn't cost you more to repair than to replace.
1604824
Sometime in the future you may want to buy replacement blades. I use mine everyday and get about 12 to 15 months before I have to replace them.
1932461
The motor is burnt out I had the same problem .I contacted the company 2 times with no response My unit is only 45 days old. Good luck getting it repaired under warranty.
1592447
The motor burnt after a month of use. I replaced it with premier mixie Premier Super G 3 Jar Kitchen Machine Mixer Grinder 110 Volts / Premier Mixie / Premier Mixer / Premier Blender . I have been using premier for more than 2 years now. I use it everyday.
936639
go to vitamix.com. If your machine is less than 7 years old, it's under warranty and they will replace the blade for free. They even pay shipping. If you don't have a 7 year automatic warranty, then you can check on the site to see what blade to get. I would have to check for you, and encourage you to do your own homework. I bought replacement blades for 6 years. Just found out I could have gotten them for free. LOL You can also call them. They are really nice.
1839241
Over time the blade will bend in the box due to the way it rests, sometimes it is a factory issue, it just comes out bent, and to fix it is a bit time consuming but simple, level it our on a flat hard surface like a desk, have the curvature aimedo down toward the desk and set heavy objects on the blade, give it some time, about a day, and the blade should have straightened enough for you to bend it in the reverse direction to get it next to perfect
2251078
I purchased this lathe as a gift. The variable speed aspect broke. The outcome was the company shipped a new one but that took over a year and with the help of a local distributor who took on the problem as a personal challenge. I was told the company was moving or restructuring. I wonder what their excuse is now?
1058259
I am sorry that I cannot help you on this one. We have used ours about every day for 9 months without a hitch. It sounds like the drive gear has come unhitched from the motor. Did you ever try to run it while something was jamming the cutter/blender? Sorry I cannot help more.
560481
Yes. I had the same problem. Call Rikon and be as ass about it. I gave up the first time and bought another saw from Amazon. When the second motor died I called three or four times and was a complete ass. They sent me a replacement for free because it has a one year warranty. If you are using it for meat, you have to cover the motor with a plastic bag before you wash it down. Otherwise, the motor isnʻt well sealed and moisture will condense it in and destroy the brushes. My best advice, if they donʻt replace it never buy another. It really is poorly constructed and Iʻm only using it until it dies and getting a Hobart or a Biro saw. Yes. I had the same problem. Call Rikon and be as ass about it. I gave up the first time and bought another saw from Amazon. When the second motor died I called three or four times and was a complete ass. They sent me a replacement for free because it has a one year warranty. If you are using it for meat, you have to cover the motor with a plastic bag before you wash it down. Otherwise, the motor isnʻt well sealed and moisture will condense it in and destroy the brushes. My best advice, if they donʻt replace it never buy another. It really is poorly constructed and Iʻm only... » Read More Yes. I had the same problem. Call Rikon and be as ass about it. I gave up the first time and bought another saw from Amazon. When the second motor died I called three or four times and was a complete ass. They sent me a replacement for free because it has a one year warranty. If you are using it for meat, you have to cover the motor with a plastic bag before you wash it down. Otherwise, the motor isnʻt well sealed and moisture will condense it in and destroy the brushes. My best advice, if they donʻt replace it never buy another. It really is poorly constructed and Iʻm only using it until it dies and getting a Hobart or a Biro saw. « Show Less
2231111
They have warranty for it. You can send them in for a replacement or have them sharpen the knife for you. It's free but you have to pay for shipping.