I do not know how to open it to wash it and add drink. Turned arrow to open position and lid will raise 1/4 inch. Is it supposed to lift off?
1581316
I've gotten used to opening/closing. There are little marks to guide you, but I don't know why they had to make it so difficult :). I like this for my morning coffee (I take it too Starbucks and they warm and fill it) but it did take a little getting used to.
1581317
Keep turning the lid counter clockwise and it will come off. It has a little resistance to show when in the open to drink position. You just turn past it and the lid comes odd.
1872392
Yes the lid opens up. The center top of the lid is a flat plastic piece that fits in to the rest of it. Rotate it slightly and it will pop off. The first time it may be tight. Mine came open after I dropped it on the floor =(:-O) but it was fine afterwards. Take careful note of where everything is - there is a spring that you need to be in place. Once the top is open, you can run water or a brush over it, because yes, it does get that old coffee vibe on it.
675340
Amy, I was just like you. Pick the water reservoir up and don't try to unscrew or pull off the black top. Turn the water container upside down and screw off the cap on the bottom. It's not a very big opening so I pour the distilled water in over the sink. I hope this helps.
2043744
you have to lift the lid.... this is not the item that they sent me. it was the item that i ordered... but they made a mistake... and i am soooooo glad they did. i got the one where you lift the coffee and reservoir out and pour the water in. much, much, much nicer than this model. i have both models now... this one i took to camp and when it goes, i will replace it with the one they sent me by mistake....
729787
Hi, it can be a little awkward to open. On the handle side (not the hinge side) under the handle there is a stand, the the handle which is longer has a lip ( Make sure you hold the handle at the tip), then pull the bottom, where the stand is away from the handle that juts out a little farther. Hope this helps
1195165
Lift the lid handle up and then pull STRAIGHT up. You need to hold onto the handle of the blender w/one hand and pull the lid off w/the other, once you figure it out, it won't be difficult. I was rocking it off, which is hard to do, but my husband showed me how to just pull it off and voila! It's just that first time, lol!
21221
It is very odd to open I had trouble when I received mine also. Instead of using the lip on the lid, grab the smooth sides beside the lip and pull to open.
955620
I push on the metal lid with a tool of some kind to deform it so it opens, as you probably have figured out. I lay the lid on the counter upside down and push on the inside of the lid with the same object (the handle of a wooden spoon) to make it pop back the other way. It will then snap right back on the opening with no problem. Low-tech solution, but it works fine.
1195162
can you clarify your problem? it can be a little hard to pull the lid up and off, after you've rotated the handle to the near-vertical position, but it's just suction and will eventually go away, also lift the pour spout. it's a tight fit, lid to mixing container, that is. usually i don't need dishwasher if i clean it right away it just all washes off with water, soap, spray.
860506
If the little brown clips are pushed outward, that locks the lid. Push them toward the middle to release. I never lock mine because the lid fits into grooves and won't fall off. They turn the lid counter clockwise to release it. It should then just lift right up.
210077
You are suppose to unlock it first then lift up the other two handles. Once you lift it up the lid will pop up by itself.
1842275
The lid is held onto the lift mechanism by two phillips-head screws. They can be removed. The lift mechanism sticks out in the back about 2-1/4". It is held on by similar screws and could also be removed. (I don't know what would be the consequences for the foot-pedal in the front.) But why pay for all this engineering that you aren't going to use?
1483067
I would call or post the company! It sounds like your helper handle was attached incorrectly. Mine looks like the picture and I cannot see how the lid fits if the handle is tipping towards the inside. Good luck!
865406
I used the small blade of my pocket knife to push the lid upwards on one side, then push upwards on the other side. After several triesl I had worked the lid up about 1/8" inch, then I could twist it off. When you close it don't push it down all the way, then you can twist it off easily.
478094
Hi--sorry I did not get this right away, you may have figured it out already! This is not so tricky once you figure it out the first time. On the rear of the waste water container is a panel you slide up, then fold it open flat (like a drawbridge coming down). This opens the slot for the upholstery cleaner "tongue" piece (sort of triangular part, near the power connector end of the upholstery hose). This piece slides into the grooves where the dropped panel was. Slide it in with the open slat (the long side of the triangle) facing up. This slat is needed to create a suction for waste water to return from the upholstery hose. If you look closely on that drop panel mentioned above, you will see the instructions on how to move the panel out of the way. Also, instructions are on the black "triangle" part of the upholstery hose. I hope this helps! It took me a while to figure out as well...
466763
I have a hard time opening it too. I've had it for over a year and I use it almost every day, but even with constant use the lid has never gotten easier to open. I've just found better ways to open it. I now use a dime to pop the lid up.
213790
It does not "lift" off.....it slides to either side by pivoting on the rivet in the lid.....very carefully lift slightly on the handle and move to either side...the first time it is very stiff but after that it is easy to use the feature.