I ordered these and the first half come on the other half is dead. Any suggestions as to how to fix this?
1577340
I purchased 10-12 boxes of these lights last year and have not had any problems at all.
1577341
I feel horrible because I have never had that happen! These lights are so pretty when they work. Good luck
1577342
Try replacing just the first light bulb that's out at the point at which the rest of the string doesn't work. It might be blown and not able let the current flow to the rest of the bulbs.
1577343
I purchased 10 sets of these lights and have had nothing but problems from day one, sent e-mails to vendor no response, I purchased these last year around this same time, GOOD LUCK
331186
They are broke. Mine works great on both sides. Make sure it is fully plugged in though. If the connector is not all the way in, you will only hear one side.
1314356
Plugged in to the battery lead and the the batteries have power, if they are then showing nothing, you either have the negative wrong or they are defective. One or the other. I would send a email and they should send you replacements.
993642
Sorry to hear your having trouble brother!! I have owned mine for almost a year and I just checked it, working just fine with the original batteries plus I still have the 2nd pair which they included. The best thing to do is contact the manufacturer, I've talked to them and they have a great customer service dept. I think they will be more than willing to help. Good Luck
1450048
They are not good, send them back, that's what I did with mine. Had the same problem
2073040
I've had no problems with mine. I would suggest to send them back for a replacement; I am extremely pleased with the quality.
1028532
I was able to get a replacement strip from the company to replace a half lit strip. I would try them first.
510381
I didn't have this problem. Maybe double check to make sure they were installed correctly.
1848493
Not sure,believe they warranty them,try to contact the seller and see if they can send a new one.
362885
I had the same problem. I had to send them back. They sent me a replacement pair and they worked fine.
2120626
Sad to hear you're having this problem. This has been my experience with this product. I love it, but unfortunately I've had three of them die like this. I'd recommend returning it if you just got it and get a replacement..
178785
It sounds like it is dead. Mine would not take a charge after 3-4 weeks. I just found the receipt so I can send it back. I'm of the opinion that these have a high failure rate.
1907533
I'm sorry, I don't know what could be the problem, I gave them as gifts and they are working fine. Maybe take out the battery and replace it?
1331674
It sounds like u may have corrupted the battery. If you just got them contact the seller and they should replace them. If you have had them awhile then you're pretty much screwed and gonna have to buy a new pair.
199204
contact the seller and return them...there is a reset button on them did you try that?
1504358
return them if they dont work. i purchased a set of these and they worked. dont pay for articles that do not work properly.
270190
I bought 5 pairs and 2 were dead on arrival. They did the same thing yours are doing. If they do not stay solid red when attempting to charge they are defective. Return to Amazon free shipping as defective. I am not very happy with them, but the ones that work are as good as my Sony ones. Power to 3d users.