This valve was working fine ... Now I can not get cold water ... Help?
1602747
I believe the two screws on the front of the unit are shutoff valves, try adjusting the RH one.
1602748
if i rember corectly there are 2 cartridges, & the 1 that has blue orings goes in the top for the diverter, & the 1 with black orings goes in the bottom for the water valve. remember moen is a lifetime warranty, so contact moen with the mocel # , & moen will send you the bottom cartridge for free. good luck john
2159610
I've had many of these and when I lose them I buy a new identical one. I have never had one not keep the fluids warm, or cold. Sounds like a defective one. Good luck.
643002
If it was correctly installed, I am going to guess it is a defective part. My original valve went bad after a few years in the same way you are describing. I replaced it with this part and everything was fine.
395866
Weird. Is the hot water valve all the way open after installation? Do you have good pressure with cold water? If not is something under the sink pinching the hose? Never heard of anything like this. BTW I'm just a consumer not a plumber.
443542
I love mine as well and have had mine for quite some time (over a year) and haven't had any problems. The only time it seems that the air pressure is less is when I've inadvertently failed to tighten the valve cap enough. Other than that being your possible problem I'm not sure what to offer as a solution. I use it along with adding a couple tablespoons of Alkalol and the results are just fantastic at stoping a cold in its tracks! Sorry I couldn't be of more help!
53548
You need to contact the seller for that question. You may have a problem with your water valve not shutting off, bad valve or control board.
1528014
When I got mine out this winter it was doing the same thing but I had put new filters on it and think them weren't soaked yet. I changed the water and restarted it and the thing has been working ever since so that is all the help I can be.
1498160
keep taking it out of the 'socket' and refitting it until it is in properly. At first I thought I installed it the right way but neither my water dispenser in the door or the ice maker worked. It was only after I gave it a very strong turn to the right and heard a new click I hadn't heard before that I knew I installed it correctly and water began to flow. I'm not the handiest person but I can hold my own. This was a very tricky install in my opinion and requires some patience and strength.
1271320
I had the same issue. I had to go to Home Depot, and purchase 2 separate half inch fittings and two additional supply lines in order to be able to reach my valves. I brought the supply lines from the faucet to the Home Depot in order to ensure that I picked up the correct fittings.
894487
I have not experienced that problem. The problem we had was not getting any cold water. After many calls to Delta I finally got someone who said the problem was with our hot water circulating system. Once that was replaced there have been no issues.
1631323
I had an old one that I replaced due to getting hot water on cold side that lasted about about 15 seconds -there should only be a few seconds of hot coming out of the cold side so if it take more time there may be something wrong with the unit - mine is fine now. good luck- Steve
1232849
I would call the company requesting a replacement. It may be under warranty. I had the previous model of this one for about 7 years and one of the valves stopped working a few years into owning and they replaced it no problem.....worth a try!
1573118
If your getting Luke warm water in the cold to other fixtures by the valve the valve has gone bad. The pump should feel cool not hot to the touch and a slight vibration as it is a very low horsepower pump. As a plumbing contractor I find the comfort valve being the problem most often. However if the pump is quite hot the motor has frozen and will get rather hot.
356374
Probably not the valve. I had the same issue and the problem was the outlet tube was clogged with carbon. I would check that first.
367214
Had similar problem. There is a plastic thermal limiter inside the faucet assembly - if you remove it you might enjoy better temp control. Another possibility is the plumber may not have set the hot and cold volume controls correctly
1353990
This is not a genuine Moen cartridge. Looks similar but did not work for me. The hot water leaked through to the cold side when I tried to run cold water. This caused the cold water to be warm, not cold. Get a genuine Moen cartridge. It's worth a little extra money. Or call Moen... Lifetime warranty... they will often send you an replacement cartridge for free. ;-)
444070
It could be that the valve is stuck. My manual suggests making sure that it is clean. If it is coming out around the edges, then you need to check the sealer ring and make sure it is in good shape and seated properly.