my separate keyboard has quit working and my tablet uses the onscreen keyboard. is there a simple fix or what do i do to get back to the separate k
1602442
That sounds like a default issue whereby the tablet defaults to the onscreen keyboard when the tablet is turned off or the default settings have been changed. Try resetting the defaults in the Applications section of the settings of the tablet, and then reconnect the keyboard.
1473891
i am sorry to say that i still cant get the keyboard to work with the tablet, apparently its not charging.
301815
Me too. Sometimes giving the offending key a quick jab works, sometimes GENTLY flexing the keyboard, sometimes flipping the on/off switch... but sometimes nothing works and then I just have to force my tablet off and on again :( Sorry. I hope someone else (like the manufacturer!) has a real answer.
1769064
Hi Not Ned. Try unplugging all peripheral devices except the keyboard and mouse. Then hard boot. If that works plug in the disconnected peripherals one by one rebooting each time until the problem reoccurs.
1229449
To fix this issue, get a hammer and beat the crap out of it until you feel better. Then, go out and buy a tablet that actually works. I bought 3 and none worked 6 months later. The company does not respond to emails and their phone customer support is non-existent. Worst waste of money I have ever spent. Do yourself a favor and trash it. It's not worth the heartache trying to fix it. Also, the boot manager/menu is non existent. They won't tell you how to access it and no combination of keys work. Good luck!
683051
I'm sorry i had the same problem and the keyboard i never got to work.. i really liked the product but not able to use it correctly.
290235
Mine is still working. Every once in a while it takes off on it's own. The only reason I am still using it is the keyboard is eazy to see. It still works fair. It was worth what I paid for it.
2059511
I purchased this item for a Pandigital tablet and had no problems; just plugged it in and the keyboard worked. I'm sure you've already done this, but you might try cleaning plug port. Your tablet might also have to have the keyboard addition loaded or turned on??
201888
Just shut off the keyboard and your touch screen keyboard should come up. That's what I'm using to type this message to you.
1521256
I was using it with my laptop. But even with that I had to return it as the keyboard was not working.
629794
You would have to take off the keyboard and the keyboard panel...hear is a linkhttps://www.youtube.com/watch?v=1wItE3sprwo ...that should help you
628585
I'm sorry, but I don't know what to tell you. I haven't had such a problem with mine. Perhaps something is faulty with the keyboard, or maybe you need a different adaptor. My daughter had problems with hers, but it was not the connection. Turns out her mother board tor something was faulty in the tablet itself.
66932
I had a keyboard with the same problem, I just bought a new keyboard, there is no fix.
374427
Push the middle black button on the keyboard after you've turned on Bluetooth on the tablet...oh and make sure the keyboard is charged...mine came dead
250001
I looked up your tablet and it looks like it is worth a shoot. You can return if it does not work. I thought I read your tablet had a full size USB for dongle. You might need a hub to use to for dongle and keyboard at same time, hope this helps.
1910331
This model does not separate. You can flip the screen over on top of the keyboard to use it without the keyboard but you cannot separate the keyboard from the case.
1804102
Turn off tablet Bluetooth then keyboard Bluetooth. Restart tablet Bluetooth then turn on keyboard Bluetooth. Give it a minute to find the new device. Make sure keyboard is fully charged.