What's the warranty and how do you handle DOA after the warranty where do you get parts?
1584322
It has a three warranty and as far as parts after the warranty expires I don't know. I guess you could contact the company and go from there
1584323
Not sure of the warranty but if you have issues as i did when I recieved the welder I called tech. support and they where extremely helpful in resolving my problem and willing to replace it if I was not happy with it. As for parts you would have to contact the manufacture to find out where you could get them. Keep in mind you are buying a 700. dollar welder and not a 3000. miller. The tig welder does work good, it is impressive for the price.
1584324
Hi there, the warranty is 3 years. They have a facility in San Francisco and I am sure they would help you out. I just bought one and it didn't work and they sent me a new one.
542728
Call the company. They were very good to me when I had a problem. Most likely it is under warranty and so don't wait!
139893
Shoot the supplier an email. Worst case scenario: just buy a new one locally.
1650504
Above and to the right of the display board (on the main board), look for a black capacitor (black round disk). I've had that blow twice already, and just replacing that fixes the system.
1424333
http://www.uwelding.com/warranty.html One year warranty starts from the date of purchase. It covers labor and parts, not shipping. For DOA (dead on arrival, must be reported within 5 days after shipment delivered), we will pay the shipping fee. If the machine is failed within one month (30 days) after purchase, we will pay the shipping fee back to customer after we repair the machine. Customer pays the shipping fee to ship the machine back.
905883
Funny you should ask! I just had to send my unit in for replacement. The warranty is 1 Full Year on everything. They will repair or replace the unit at no cost. They even pay to have it shipped in.
394689
mine was doa. complete waste of resources, when trying to return it amazon said no u can keep it we will just refund your cost!
913889
take/ship it to sony repair center if you have it in your country. Basically you bought a piece of junk. I had to replace my motherboard, my hdd (2 times) and major fixes. Luckily for me it was under warranty. Hope you have that too.
597697
I had a cheaper model from this company that were DOA. I filed a claim on the Jlab website and they sent me a replacement pair very quickly. I don't know how long the warranty lasts. You will need the serial number from the packaging to file the claim.
1124235
I would double check all the screws and bolts. Probably take off the control module and double check the connection ports. If its still messed up call customer service. The unit has one of the better warranties.
1250251
If its still under warranty you can send it to manufacture and probably get a new one. Unfortunately, it's not cheap to send back.
947792
I had the same problem and it wound up being the main box being bad. I was outside of the warranty and if I remember it cost $40 for them to replace it. If you are 1 year or under, they will repair or replace it free.
2070040
I think it was remanufactured. Mine was DOA and had to be returned. Still have not received a refund!
2114674
happend to mine also. only 90 day warrenty...so its over probably. its just junk. it has bad wiring. u can take apart and fix yourself..i did and the speakers were blown....we just waisted 50 buck sorry
977683
Hi there, well i didnt bought an extra warranty for this, so it only have the warranty with Yamaha wich is for 1 year (covers the basic stuff) and if you have to send it back you need to pay for that, yamaha will fix it if its under the warranty and they will send it back (they will pay that shipping). but to avoid that they are going to ask you to go with a service center near you first, if something ever happen to your system and the service center cant help you then you will have to send it directly to yamaha... hope my answer cleared your doubts...
934147
I don't sell any parts. Most of the people answering questions are people who bought the same unit and are just trying to help others decide whether to purchase the unit. I would think the manufacturer could tell you where to get the part, otherwise I would remove the bad fan and see if the local electrical supply has one that will work. I haven't had any fan problems so far.
36770
Jim, I was unable to get the manufacturer to sell me individual parts and the distributor wouldn't honor a warranty claim. I ended up appealing to Amazon and getting a refund. I suggest you give them a chance - just don't waste much time if you don't get good service. It would be great if you do, so good luck and let us know how it goes.