How do you get the box with the batteries opened? I've tried tiny phillips screwdriver to open the box and screw will not budge.
1595651
Our batteries are still good...haven't had to cross that bridge yet! Sorry can't help...
1771216
There is no trick, just patience as they're attached with double sided foam tape. Just try to use a long flat head screw driver and try to get under the batteries and slowly rotate the screw driver until the batteries come loose. I don't know if heating the metal plate would help to loosen the tape. Otherwise you have to buy the APC kit that comes with the batteries already mounted in a plate.
441259
I put the whole thing together before putting batteries in and now cannot take apart the piece that holds the batteries. I'm sorry, no help here. I'm trying to figure it out myself before my daughter grows out of it. Good luck!
563349
You do not remove any screws. There is a little door you can flip open with fingernail or a tiny screwdriver. Thats where the batteries are.
1834930
Try a coin. It is kind of hard at first, but if you push up on it, it snaps out. There looks like two openings for the battery, but it's the upper one. The lower is for the little circular stand that comes with it.
1386940
I had the same problem and couldn't remember how to get the battery out.The unit separates at the point where the light gray meets the darker gray. Just pull hard enough at that point and the battery compartment will pull out. What probably happens is that it gets residue on the plastic or age just causes it to become more difficult due to not opening it frequently. If you pull hard enough, it will open. It is a single AAA battery that is needed.
2053964
If I remember right, you had to open the battery door thingy and there was a piece of plastic that you needed to pull out. I could be wrong though. Otherwise maybe try pressing the reset button? Just an idea.
922365
Get yourself a long thin screw driver to get to the tiny screws. Unscrew, insert batteries, rescrew.
2067576
Hold the battery door open up to the hinge, than gently pull top up than the bottom. Or vice versa you should see one end has an opening.Good luck
1797431
Easy is relative. I'll just add to others' comments here by stressing how important it is to use the right screwdriver -- a small Phillips, in very good shape. I don't know what number. All 12 base screws have to come out, and three more for the battery. This is not where to cowboy it up with a "good enough" tool. If it's not in good shape, try again tomorrow after a trip to the cheap tool joint of your choice.
749844
Yeah....opening it by hand is tough. I use a small screwdriver too. No accidental opening likely.
2131067
Sorry to be so slow answering. We were away for several days and just got in. I think we opened by placing a screw driver in each slot (one under clip, one at one end) simultaneously and twisting carefully. As I recall, the unit opened into two halves. Incidentally, when I tested the battery it was OK so we had a failed unit and had to order a complete replacement opener.
837661
I just bought one today at walmart and I stripped it too, and I was using the correct size screwdriver. Now I am not sure how I am going to get the battery compartment off without breaking it. I would never buy this again. I am wondering why they used a screw in the first place.
503457
under the scale is a black tab. open it and pop the battery one. you probably need to stick a thin screwdriver under the battery to help pop it out
580293
A very small screw driver can open the bottom port where the batteries are. However, it's a hobby size screwdriver and not common. Also, I don't think it's easy to know that the battery is that accessible behind the latch.
792644
This happened to me too. I noticed that the batteries were really loose. I just took a screwdriver and pushed the little metal part of the battery contacts out more so the batteries would be in there tighter, put brand new batteries in it, and it worked. I haven't had any problems since. I'm not sure that's the same problem you're having but this worked for me.
1045692
I carefully used a strong, wide, flat head screwdriver to pry up one edge, (go deep! about 1/2 " don't stab yourself! and be careful not to catch the battery underneath) continue to pry up until it pops out. It IS very difficult to get open as there is a lip underneath above the batteries that help hold it in. A pain, but you don't want that popping out while your dog plays with it. There are 2 batteries once you get inside. Takes me a few minutes to get it open.