Is the 2nd cube light supposed to be solid blue? Mine is definitely in range of the robot however the cube light remains blinking.
1588024
The cube light will blink until the robot locks onto the second cube, at which time it will stay on. Where multiple cubes are deployed, only the one the robot is currently using to fix its position will have a solid blue light.
1588025
it blinks until the cube connects to the Robot then turns a steady blue. This usually takes no more than 30 seconds.
1588026
There is a linking procedure in the setup information. I believe that when the second cube is blinking it is looking for the robot. It might help to reposition the second cube.
1588027
It will blink until the mint and the cube sync. I have seen this take 5 minutes and in the meantime the robot is cleaning.
496973
I'm assuming you have it plugged into a USB port to charge it or pressed the power button to check charge level. Accd to user guide, 1 LED blinking = less than 10% capacity and needs charging. After a few hrs of charging one light will be on solid, middle should blink, then middle solid, 3rd blinking. When fully charged all 3 lights should be on solid (~ 6 hrs). To minimize charge time use a 1A or higher USB charger vs a computer port which only puts out max of 1/2 A.
1622534
The blue led should always be blinking when paired. If it is not and the speaker is still working it may indicate that the unit is defective. If so, Bem will send a replacement after you contact them.
632439
I charged mine and when i went to sync it the green light stayed on. No matter what i try i cannot get it to beep or flash, light just stays solid green. I will be returning it.
1177113
Try changing the bulbs with standard bulbs. The bulbs that came with the lamp have a blinking mechanism built into them.
708498
The blue light is not supposed to flash at all. I have had my unit for several months now and have not seen any indication other than a steady green light. You should attempt to replace the battery ( I use lithium in mine ) , reset the unit, check your connections and make sure there are no loose wires and see how that works.
1999393
I have 4 lights total and 2 have always worked perfectly, 1 has never worked and the 4th only ever "glowed" until last night, when I pulled it apart again, flipped switches and reinstalled batteries. Magically it seems perfect now. So, I'd suggest playing with it a bit.
2031028
Unfortunately, I ordered this for a family member. Not working, though seller tried to go through various attempts to resolve issue.She sent it back and now I am waiting to hear results.Were I in your situation I would send it back for a refund. I am not impressed. NEVER ignore blinking lights w/electrical wires next to your body. Good luck.
2250490
That is not normal. If it's in the return period, return it as defective. Otherwise, if it's under warranty see if you can get it replaced. If you can't return it or get it replaced, does it show the same behavior when it is set as the master as well as when it is set as a slave (assuming it's in slave mode when it triggers on its own)? You should try all the different settings on the strobe to see if it will work properly from at least one setting or combination of settings that might make it useable.
918817
If yours isn't doing like this video at the beginning then return it. It should look like lighting in the sky quick flashes etc...Hope it helps...really is a great light! http://youtu.be/CZXFgRxgj34
1534303
My light (green) stay's on when charging. It goes off when complete. Mine only blinks when the battery is low. It sounds as if your battery might be faulty. I never use tech support on anything. They usually know less about their products than we do!
160696
I bought two of these jellyfish and have just tested both bases (I only keep batteries in one) the LED bases both work fine. Very bright color change which is about every second and includes blue, red, purple and green and also a combination of colors. Be sure you are using a name brand battery which may give you better results. I use Duracell. The light is bright enough I could read by it and after a short while of having the LEDs on when switched off the jellyfish glows on its own for a while. I often use mine as a nightlight in my bathroom. If you think your LED is defective I'm sure the company would send you a replacement. Good Luck. I bought two of these jellyfish and have just tested both bases (I only keep batteries in one) the LED bases both work fine. Very bright color change which is about every second and includes blue, red, purple and green and also a combination of colors. Be sure you are using a name brand battery which may give you better results. I use Duracell. The light is bright enough I could read by it and after a short while of having the LEDs on when switched off the jellyfish glows on its own for a while. I often use mine as a nightlight in my bathroom. If you think your LED is defective I'm sure the... » Read More I bought two of these jellyfish and have just tested both bases (I only keep batteries in one) the LED bases both work fine. Very bright color change which is about every second and includes blue, red, purple and green and also a combination of colors. Be sure you are using a name brand battery which may give you better results. I use Duracell. The light is bright enough I could read by it and after a short while of having the LEDs on when switched off the jellyfish glows on its own for a while. I often use mine as a nightlight in my bathroom. If you think your LED is defective I'm sure the company would send you a replacement. Good Luck. « Show Less
597971
Does it blink green then go away totally and then the red light stays on or just no light period, and is there sound during this ? Because I changed one out and it blinked as you say then went to red and was defective bulb. So I sent it back for a replacement. Another time I replaced one and it did something similar and I think it wasnt making a good connection so I took the bulb out and used attachment to vaccum out all the dust that had accumulated back there and re-installed bulb and it worked great.
250459
One of the 7 blue lights is always on, depending on the last setting. Four of the 7 lights are burned out on my toaster. Perhaps this is the reason?
2136943
Hello and thank you for this inquiry. To get both lights to fire, you need to have the photocell switch in the on position. If the model light is not working in just one lamp, please try the bulb in the other lamp to determine whether or not the bulb is okay. Please let us know if we can be of further assistance. Thank you and have a great day!
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
1691842
I think the default on that one is mute. There is only one button and led. Solid green is on Blinking is muted.