Why didn't I get the charging cable to charge the keyboard? Do I need to send it back?
1598609
directly cotact Sharkk.thanks for your sharing, white color version available here,ecoShell ClamShell Keyboard Case for the iPad (4th Gen) with Retina display, NEW iPad (3rd Gen), iPad 2, Bluetooth keyboard /w matte finish compatible with the iPad (4th Gen) with Retina display, NEW iPad (3rd Gen), iPad 2: 3G, WIFI Model, 16GB, 32GB, 64GB, with multi adjustable angles and removable stand (NEWEST VERSION, fits iPad 4th and 3rd gen) - White
1598610
It comes with a keyboard charger. Write to the seller,he will send you the charger at no charge. He is very responsive and very customer oriented.
1598611
I am thinking that it charges once docked from your iPad. I gave it away as a gift but when I set it up all seemed to have all parts and work well once docked. If I learn more from the gifted owner, I will share more.
1598612
The Sharkk has its own rechargeable battery built in. This way it doesn't drain the ipad battery. The mini USB cord can be plugged into a USB port on a pc or a USB power adapter to get charged up.
1598613
I would suggest contacting the manufacture before you attempt to return it.
1598614
Hi, others have asked this, i mean no disrespect but did you completley look thru the box the cable is very short and is packed inside the box almost un noticable. Sorry i cant say why? Hope u didn't throw the box away. 9steals has great customer support. Contact them and I am quit sure they will help you. I almost threw my cable away on accident.
1598615
you should contact them and let them know.It should be in there in a narrow piece od cardboard that doesn't look like anything. You won'tbe able to charge the keyboard without it.
1598616
There is a small thin box that should have the cord in it. I would not send it back!! This device is not bulky, feels great and let's face it the price is right!!! I would e-mail customer service and just let them know that it did not come with the item. Their customer service is pretty fast!
1598617
My charging cable was inside a little cardboard box that I initially thought was just packaging. Any micro-USB should charge it.
706529
It comes with a micro USB cord that you use to plug the keyboard into the standard USB port of your laptop (or into a USB compliant charger) to charge the keyboard. It does not come with a charger.
1118817
According to documentation that cord is only for charge of the keyboard battery. So no. I have not tried either so if you get it working then send me an update.
393490
The keyboard charges with a standard mini-USB cable. You should be able to acquire one almost anywhere for $5.
1520126
There is a USB cable accompanying the case. Provide an initial charge to the keyboard by plugging into the keyboard and the USB into any Powered USB port. The packaging for the charging cable is provided with the item.
2268915
Yea, it doesn't come with the charger but you can plug into any charger, say your tablet charger, and it will charge the keyboard fine, with the included usb connection cable.
1829241
The bluetooth keyboard does NOT come with a charger. It comes with one USB cable and my husband plugs it into a USB port on his computer to charge it. Any universal size USB cable should work.
1053740
I have only charged my keyboard occasionally. After the initial charge, by connecting the cable to any USB port on your computer, it has a fairly long operating time. I hope this helps.
1257456
Yes. If the keyboard is attached then you charge on the side of the keyboard. If no keyboard is attached, there's a slot in the case for the charger port.
1740927
my keyboard has not worked without being plugged into a power source. I have tried contacting customer service. no luck there. I have called and emailed them. I don't even use mine. Happily the seller refunded my money but I am not at all happy with this keyboard. good luck
573678
There really is no installation. Plug the little USB plug into your computer, make sure your keyboard is turned on. You may want to charge the keyboard with the provided USB cord charger, maybe it came with a worn down battery.
442077
i have not found one but there is a blog at has info on where you can buy the connector. it has a usb port in keyboard base but wont charge through it
1053739
No, I have used the keyboard extensively and have yet to charge it after the initial charge.
1571741
If you connect the keyboard by Bluetooth everything should be active. Charge it then try to connect to it by Bluetooth, if that still does not work then you have a defective unit. It happens.
2137703
A charging cord should have come packaged with the keyboard. It charges by being plugged in to a USB port.
2254786
Key board doesn't charge itself when connected, make sure you use the USB cable that came with the unit to charge the keyboard.
1871503
Plug the cable into the keyboard and a USB port on your computer. Leave the keyboard off but your computer on. Had no problems with mine. Let it charge overnight.