Has anyone noticed the sound and picture are out of sync? I've turned the sync function off and on but still have problem.
1585096
I have noticed a very slight delay which was resolved using the SYNC function. See Page 9 of the users manual and try ON and OFF under the SYNC function. I understand some customers had more noticeable SYNC issues which may be due to older TV models.
1585097
I installed mine today - optical out from TV to XT1 - and also get audio delay. No changes to settings (TV or XT1) will improve audio delay. My guess is TV is sending audio through optical too late for XT1 to pump it out and catch up with the picture. I will be returning this soon unless I find a solution. Not impressed.
15236
Hi, please send us more details about your concern at socialsupport@am.sony.com, give us your contact details so that we can assist you further. Thanks. Ely.
1585098
I have noticed this and thought that it was a cable problem- maybe it isn't
959922
Mine works great with factory settungs, make sure to use hdmi cable and a quality player . You will have to adjust sound on some movies to sync.dialogue. go to options click to top audio click up adjust the sync bar push ok and check.
1654830
I think I may have a similar issue. I connected my TV, and I have no picture, no sound, or anything at all. The right light on the button right comes on and off when I hit the power button, but that's it. Can't get the menu or anything to work.
1168738
Need more detail and I am assuming you are talking about the sync between the video and audio. Check your receiver or processor for settings and delays etc. I have two 809's and run thru a Yamaha receiver and a Mcintosh processor and both work great. You also might try running your video cable direct from the Blu-Ray if you currently are using a connection thru your receiver. I am making assumptions here because you did not give much detail or what other equipment is involved.
1722726
my only suggestion is: do a factory reset. it will erase all synchronized data and will start fresh. u will need to redownload apps that you use. if factory reaet doesn't fix your problem. then there is something wrong woth the tv
765860
I tried that again, and the sound was a lot more in sync, but the picture has a yellow tint to it. Is it the same for you, Ozgard?
1722670
The sound is great but the lip sync is off and I can't get it to match the TV
789829
When i download my movies from this camera to my Mac, there is a disconnect between the video and the sounds. It's like a delay. Very annoying as i use it mostly for short clips of concerts. Also, there is a long delay between when i push the button for a photo and when it actually takes it (the photo). Are there fixes for for this? Operator error or is this the camera? Really thinking about selling it. But then what? I researched this for a long time and am disappointed.
378136
Same TV, same problem. I called Samsung and basically they didn't make their TV able to be listened to with both sets of speakers at the same time. Go figure. They should say that on the box then because that's insane.
2060535
Man, I wish I could help. I know mine automatically turns off when I turn off my LED TV so they are somehow synced already. I never did anything special when I set it up. I have a Samsung TV. I don't know if that makes any difference at all. I'm also using all HDMI. I'm thinking maybe it's the configuration of how your system is set up? Please do update when you figure it out as I'm getting ready to purchase a new TV to hook up with mine and I might just have the same trouble.
426529
I'm assuming the picture lags behind the audio, which is fairly common with HDMI. Use the A/V sync feature on the receiver (it's under Audio Adjust); 40ms is usually a good starting point.
1034896
Never had that problem.. I did not update firmware due to me wanting to not have the crappy cineV junk on it. Are you sure the firmware update is not the reason? How was it playing before that update? If it was playing ok before then I would try to download the firmware again if you are able to.
1451377
I would try a different HDMI port on the TV. Some tv ports are not equal to others in the earlier TVs. The message sounds like a TV issue.
1261479
Check your dvd player to see if it has an audio sync/delay feature. I've seen some that do to adjust for the audio/video delay via HDMI. I haven't had any audio sync issues, but I'm also using optical audio to a separate stereo.
1568335
Thanks Skippy. The A/V sync is under another menu and it worked for DVD input. Then I found the HDMI lip sync and that worked well for the TV. Interesting that I emailed Onkyo and never got a response.Thanks again. Ken
13815
I've also noted the sound out of sync with the video - but I tracked it back to the software used to convert the HDTV source down to the 320x240 image. some software works better than others - try it before you buy it.
1179378
THANKS KELLER!!! i got what you said about the audio on the yamaha.about the HD A35 i sent them a mail very angry cuz it was their mistake and the should look the way to fix it not me... so im waiting for their replay HOPE THEY LET ME KEEP THE HD DVD PLAYERS jejejejeje... but as you said its better to come clean about this stuff.tomorrow i will go buy the cables to hook the analog from my hd 35 and to my receiver, still the audio with the HDMI sound INCREIDIBLE... i let you know how all this ends... AND THANKS AGAIN MY FRIEND!