It has been 5 days and our mattress has not fully expanded. It's not uniform in it's expansion. A big hump in the middle. Any suggestions??
1574691
The absolute longest it should take to decompress is 7 days. If it has not fully decompressed within 7 days, we recommend that you contact the Amazon seller, or, contact the manufacturer directly.
554649
We have a new mattress! That is not the issue! There should be side and foot boards like shown in the photos! The headboard is wobbly without them!
2236662
I've had mine since 12-27-12.It expanded to 11.5"on the corner I took a quick measurement on(I just measured it now because I never did)The mattress has been so comfortable that I forgot to check,I guess.
2173168
We are not having any issues with this mattress. The way you would contour it is by the amount of water that is put in the mattress. If you like it firm add more water. Just do not fill over the sides of the bed.
252631
Since this mattress is constantly filled with air, that should not happen, but I would check with the manufacturer and read their warranty.
1709284
I would check the connection from the cord to the mattress. I couldn't get it to work initially, because I didn't have the cord pushed in quite far enough. You need to use a lot of force to push it in all the way.
749631
My mattress is very firm, but it is now beginning to sink where my touchy is and I 've had it for about five months now. Also, I spoke with a someone who has been selling mattresses for years and she stated, "People either love Tempurpedic or they hate it." I will personally not buy any memory foam (mattress, pillows) anymore. DONE!
1183190
Same thing happened to my mattress after a few months. The bubble gets larger with time and when the bed is made, it looks like someone is still in it! This Simply sleeper mattress is unsatisfactory.
977234
Ours lost the majority of the comfy feeling in the first 3 months of ownership. We wound up throwing it out and wasted 400.00 dollars. See if they will take it back with a credit. Good luck!
715196
I think the shock of first laying on it is that it is very firm, but your body just slowly nestles into it. We have had ours a couple of months and it is still very firm when first sitting or laying down, but it has settled a bit after the first few weeks. Give it some more time, both for the mattress and your body to adjust to the difference. We are very happy with ours, but it did take some adjustment time, after being used to an old spring/coil mattress.
45287
Be sure to lay it out on a flat surface for about 24 hours. It should flatten out ok. Mine was shipped in a box and the mattress was pretty much rolled in a ball. I honestly don't see how they got it like that but it was ok within 24 hours.
41157
Mine came rolled up. Yes, it is firm, more like a mattress verses a pad. Try laying it flat, then try to fold it in half, not right down the middle as there the coils are in the way, but right above the most middle coils. It gets easier each time you fold it.
1807472
I had it for almost a year now, and my wife and I both noticed recently that there's sagging toward the middle of the mattress so there's now this slight slope down from the lateral edges to the center. We don't always sleep in the middle either, but I guess that's where the weight would usually go.
1117159
After 48hrs, mine is still at 15" with hallow and saggy corners and loose outer covering on 4 sides. I desperately want to sleep on it minus that 1 inch but i'm giving it another 24 hrs to fill up some more. The hallow corners makes me sad coz i don't know how it can fill up unless it rises another 2inches more at least.
1715295
I was wondering the same..is it all one part or is there gaps in between? Where the mattress goes? No gaps would be wonderful and sturdy.
1626916
The thicker side is the base foam side and should be down. There is printing on one of the edges that guides you as well. I didn't see it until about 2 weeks after I set the mattress up. Hope that helps.
1641852
God love you. Same thing happened to me. I bought the 11" memory foam. Only one person mentioned that the mattress was very firm and that was unfortunately after I purchased it. Damn thing kept getting harder, and I kept buying more foam toppers for comfort. Fortunately, my mom needed a new mattress and she has to have very firm. I gave her the hard 11" and ordered an 8" pressure relief memory foam and I love it. Feels so good to sleep on my side and not wake up hurting! So forget trying to "fix" that hard mattress and just get another one. You will quickly forget about the money you threw away! God love you. Same thing happened to me. I bought the 11" memory foam. Only one person mentioned that the mattress was very firm and that was unfortunately after I purchased it. Damn thing kept getting harder, and I kept buying more foam toppers for comfort. Fortunately, my mom needed a new mattress and she has to have very firm. I gave her the hard 11" and ordered an 8" pressure relief memory foam and I love it. Feels so good to sleep on my side and not wake up hurting! So forget trying to "fix" that hard mattress and just get another one. You will quickly forget... » Read More God love you. Same thing happened to me. I bought the 11" memory foam. Only one person mentioned that the mattress was very firm and that was unfortunately after I purchased it. Damn thing kept getting harder, and I kept buying more foam toppers for comfort. Fortunately, my mom needed a new mattress and she has to have very firm. I gave her the hard 11" and ordered an 8" pressure relief memory foam and I love it. Feels so good to sleep on my side and not wake up hurting! So forget trying to "fix" that hard mattress and just get another one. You will quickly forget about the money you threw away! « Show Less