My daughter purchased this battery for me a month ago. The battery only lasts for 1 hour. What should I do now?
1595326
Contact Anker. The info is in the original packaging. They were really good about sending me a replacement.
1595327
Thanks very much for your response. I'm only getting about an hour or less of battery life. I'm very disappointed. Thanks again.
1595328
After market batteries rarely meet the original quality unfortunately, though my battery from Anker will give me a couple hours at least. It also depends what you are doing for that time. Streaming video uses a lot of power, which I do a lot. The battery will charge more deeply if you use it to around 8% and then completely charge it without using it. Anker has a great customer service reputation so if you think you have received a battery that is defective, contact them right away and they will surely help you. I will however, use my laptop on battery only tomorrow and see what I get for time and if I have a way to get back to this question, I'll let you know the exact results. Best of luck!Readerman After market batteries rarely meet the original quality unfortunately, though my battery from Anker will give me a couple hours at least. It also depends what you are doing for that time. Streaming video uses a lot of power, which I do a lot. The battery will charge more deeply if you use it to around 8% and then completely charge it without using it. Anker has a great customer service reputation so if you think you have received a battery that is defective, contact them right away and they will surely help you. I will however, use my laptop on battery only tomorrow and see what I get for... » Read More After market batteries rarely meet the original quality unfortunately, though my battery from Anker will give me a couple hours at least. It also depends what you are doing for that time. Streaming video uses a lot of power, which I do a lot. The battery will charge more deeply if you use it to around 8% and then completely charge it without using it. Anker has a great customer service reputation so if you think you have received a battery that is defective, contact them right away and they will surely help you. I will however, use my laptop on battery only tomorrow and see what I get for time and if I have a way to get back to this question, I'll let you know the exact results. Best of luck!Readerman « Show Less
222709
I had the same problem, the battery does not hold the charge, I returned after trying to charge it for 48 hours
37594
It might be a bad battery. The batteries on these things aren't the best. You should be able to pick up a new batery online for $40 or so.
1614096
It has been awhile, but initial charge of 40 hours is too much. You have a defective product. Possibly a bad battery.
13499
To Be honest I suggest you buy another battery. This battery doesn't last very long. I have had it for a month and the maximum charge for this is %77 now. If your short on cash, save up and buy a better battery.
300667
I'll try to answer this. If you purchased this new, and it won't stay charged, it's likely a malfunction, but if you bought it used, or second hand, the batteries in these devices are only intended for about 1 year. Also true with any other mobile device. Go on the uniden site and buy a new battery.
249393
I had the same problem. I went to another site and got a better battery for half the price. Still no response about my refund. Good luck
21054
You may want to contact the seller. I didnt have such issues. You may have already done this, but to double check unplug the power cord just to make sure the battery is working.
1113508
? i use it to there is no charge left in it , then recharge , that takes about 5 hrs to charge , thats why i bought 2 of them , they can run the unit for about an hr , as with all my battery operated tools , i let the battery run out , then completely recharge them , you may have a defective battery , if you get a new 1 , dont try using it , till its completly charged , 5 hours , then use every bit of power left on it before recharging , battery's have memories
1127517
I had a similar problem. It turns out I had the wrong battery for this product. Still, I'd contact the seller for assistance. They are very helpful
612592
My battery began losing charge after 9 mo. It is now exactly 1 year since I purchased it and it runs for 20 minutes. I did the reset thing but same result.
264023
I would send it back if you can. I purchased same item and one battery will not charge and the other battery was dead out of the box and Amazon doesn't pay any attention to these messages or I would have heard from them from a previous message.
1633330
Buying a battery might be a cheap fix. Make sure the charging unit is plugged in and it lights up when the unit is placed in the charger. If the unit is new, send it back.
1074685
My original battery lasted about a year, too. I think it is time for you to buy a new battery, but that seems to be a problem, too. I have bought two that will not charge properly. I am about to return the second one. Amazon issued full credit for the first one I returned in less than 30 days. The second one never charged. I wish I knew how to test the charger just to be sure; however, from reading the reviews on the replacement battery it is obvious that many people are having problems with these batteries. It is a good vacuum, but the replacement batteries are a big problem. I would look for another brand vacuum if I had it to do over. My original battery lasted about a year, too. I think it is time for you to buy a new battery, but that seems to be a problem, too. I have bought two that will not charge properly. I am about to return the second one. Amazon issued full credit for the first one I returned in less than 30 days. The second one never charged. I wish I knew how to test the charger just to be sure; however, from reading the reviews on the replacement battery it is obvious that many people are having problems with these batteries. It is a good vacuum, but the replacement batteries are a big problem. I would look... » Read More My original battery lasted about a year, too. I think it is time for you to buy a new battery, but that seems to be a problem, too. I have bought two that will not charge properly. I am about to return the second one. Amazon issued full credit for the first one I returned in less than 30 days. The second one never charged. I wish I knew how to test the charger just to be sure; however, from reading the reviews on the replacement battery it is obvious that many people are having problems with these batteries. It is a good vacuum, but the replacement batteries are a big problem. I would look for another brand vacuum if I had it to do over. « Show Less
1074684
I had issues with my battery because I kept it charged when not in use. I found out you should NOT keep it charged; rather keep it in the vac until it dies and then recharge, this will extend the life of the battery. I bought a new battery and that solved my problem. Good luck.
677999
I have had the battery less than a month. It is great so far. I would recommend that you find someone who has had the battery over a year. That is when my previous third-party battery from another company failed despite not being recharged much.
540722
Sounds like you got a bad battery. Mine goes on for about 2 hours. 20 minutes is unacceptable. As for a new one