I recently just bought these for my Canon printer. I use the Canon 30 Black & Canon 31 Color. I received these & my printer won't read. What do I do?
60401
I had the same issue. I took the ink out, shook it and unplugged the printer and replugged it. Good to go. Hope it works for you.
1005402
I am not - but beware - I bought black and all the colors, and these do NOT work in the printer!
1285551
Sorry I just saw this. I have been using Canon printers since 'before Windows' and have always used generics and in all those years I think 3 cartridges have failed me. Be sure and type in the model of YOUR ink cartridge for your printer in the Amazon search bar and you should get many options.
1379472
I think it depends on your printer. Mine won't work unless both cartridges are available. Try Canon'swebsite and see if they can help you.
2103178
Call Technical support. They have been absolutely wonderful with me on every occasion! and, the only other thing I would suggest is with the new cartridge of black in place, disconnect your printer from the electrical outlet and shut down your computer. Then, restart your computer and restart your printer to see if that makes a difference. Otherwise, call KM. They are wonderful! And, these printers are wonderful although a bit "sensitive."
483014
I just put them in my printer. It kept saying that they were low but I just hit the ok or start button to skip the message and just printed til the ink actually ran out. They worked great in mine.
1093775
I'm sorry, but I'm still using the ink cartridges that came with the printer. That said, my experience with refilling cartridges for a Pixma mp500 was way more trouble than it was worth. Canon makes it too difficult to out smart it. You are better off buying equivalent cartridges from amazon at a discount that are ready to go.
2085869
There is a fix, I found it on another site here is link http://www.fixya.com/support/t5863024-printer_canon. I tried it and it worked. The two white tabs had one a little more in than the other so I had to just slightly pull a little on the shorter one which came in line with the other.
540223
It's my understanding that Canon printers will not recognize refilled cartridges. In fact, I know it, because I tried the same thing. You are stuck with them and will have to purchase Canon inks. Where did you get them and did they represent them as working with Canon? Oh, and by the way, my Pixma 450 went to the recycler over a year ago. Currently using HP 3510.
1629659
What exactly is the issue you are experiencing? Please advise with the codes on the cartridges received and whether the fit your printer, as the ones you ordered are the correct one for it. Please contact us and if all the troubleshooting failed, we will proceed with the replacement instructions accordingly.
1701831
I've had bad luck with re-manufactured cartridges, namely the CL 31. My Canon printer rejects it and refuses to print. Sorry I am.
968061
Try one. My printer was not listed either, but they worked fine. If not send them back. Good luck
816353
If your ink cartridge lights up when it's inserted into your MP830 and your printer still won't work, then I suggest your printer is damaged and needs to be repaired (or possibly there is a fault with the ink cartridge).Also, 3rd party ink cartridges (not sold by Canon) will not work with the MP830, unless they have a chip on them (or you have to remove the chip from a real Canon ink cartridge and put it on the 3rd party cartridge yourself). Using 3rd party ink voids the printer warranty (provided Canon finds out).
85701
They are not compatible. Any of the color cartridges give an error message on the printer, and it shuts down completely. The black ink is very faint and light in color.
1312482
I ordered these for my Pixma mg7120 - they fit, but in my case the cyan cartridge never worked and now the large black one is not recognizable so the printer will not print at all.
840676
We only use Canon cartridges on all of our Canon printers, and have never experienced this. I would remove the cartridges to make sure that they are clear of debris, re-install, run all of the print modes (i.e. cleaning, aligning, etc.).
847083
I have not had a problem with the ones I have purchased. But my father purchased some refilled cartridges from someone else and I know his printer would not recognize those. So he purchased 1 black new cartridge and is running it now and his color cartridges from the refilled ones are still working with the new black cartridge. I was concerned it may happen with the ones I purchased here. But so far it has not.