how to apply warranty to MoKo Ultra Slim Lightweight Smart-shell Stand Case for Google Nexus 10 inch Tablet? Mine was good at the beginning, then 1 lost 1 magnet. it thought it was damaged on shipping so i just let it be... then a corner cracked.. then...
823795
I suggest that you contact the manufacturer directly, they are very good honoring warranties. Mine is working perfectly after months of use, no loose magnets
122323
My first keyboard, the one with the sticky removable magnets did not work at al; it sagged and did not align properlyl. The new keyboard ( without the sticky magnets) works great. I suggest that you e-mail Touchfire and explain your problem. "Jerry" helped me out and sent a new keyboard right away. My keyboard and the cover work great. Good luck to you!
839227
I ordered two, one for my son and grandson. They have not complained about the case. My grandson (15 yrs) actually dropped his, on my tiled floor, right in front of us and all went silent. He picked it up and started testing it and all was fine. It has been a month or so and the phone & case are fine. So, that being said we've no problem with the case for checking on the warranty. If Amazon does not honor the warranty, I sure would go after the manufacturer, which I understand they stand by their products.
800980
I would call spigen direct. Tell them you broke the one the case came with and they will probably send you a replacement. I hear they have excellent customer service.
288626
I've not issues that often. Maybe 1 out 10 doesn't work. Only idea would be to try adding a finger in settings with the case on to see if it works better. You do this under settings. And you could add it again without the case. My wife didn't do as good a job moving her finger around on her's and it didn't work as well until we added the same finger again, then deleted old one. Hope you find a solution.
1269665
Sorry I can't help . I want to get a case for mine too but have not researched for one yet. I am going to look on Ebay you might also try there. I have not tried contacting the manufacturer either. My sister just passed away a few weeks ago and I have not taken time to look for a case yet. You might also try Amazon as I will try them too. Good Luck and if you find one please let me know and I will do the same for you. I do love this tablet.A standard case for it's size may work .
342888
You might have an older one. I believe they updated it by placing magnets in both corners. I just received mine a few weeks ago and it has magnets in both corners, or along the entire edge of the cover-I can't tell.
23710
You can go to www.kocaso.com/usa and see FAQ and maybe find your answer? Or if the Tablet is still under Warranty(1)Year from Kocaso,Get a RMA .See Customer Service for that.
2085009
It has a magnet, you should be fine. Never had an issue. It's a perfect case for the tablet (as long as you don't have young kids using it!).
1648710
Hi, Jeff - A while back I e-mailed the company (Moshi) re a screen protector for my g'daughter's tablet...and although they did not have one at that time, it does seem that (1) they are always working on the next best tablet/smart phone to 'fit' their screen on, and (2) they are VERY VERY RESPONSIVE. I have had one of their screens for both my Kindle and my iPhone and now my iPad Mini - and bought one for my brother's iPad Mini. It is well worth contacting them to see what's out there or perhaps in their future stock.
978656
Maybe the magnets are out of line. My cover hasn't ever given me any problems. Maybe you can exchange it for another one that works better. Good luck!
451950
I bought mine in November 2013...Today, August 2014, I had it outta the case and while putting the plastic ring back on it, it snapped on me. I didn't do anything differently, just put it on as usual...so not sure how it snapped. So a little disappointed that only 10 months later it already broke on me. I'm waiting to hear from Spigen if the'll send me a free replacement. They offer a 2 year warranty but for some reason don't honor it if you bought from a reseller.
1718681
You would need to replace the case. This is a great case, I am totally impressed with it.
1543576
I would recommend the square protection plan if there is a chance of breakage of the device purchased. Filing a claim was very pain-free. I was able to call them (open 24-7) and the service associate walked me through the process (fill out a form that was emailed to me and send the device in with the address label that was also included in email). I would weigh the cost of the protection plan vs the cost of the new device. The second tablet I purchased, I elected not to take the protection plan as the tablet was on sale (less than $50).
801033
Hi:My case is same number. My stand does work. My problem is with the belt clip. It does not hold up and cracks. Working on #4.Hope this clarifies my posting
738063
I have the same problem, but I think I fixed it by bending the clear plastic outwards (ie away from the Nexus) without the phone in the case. I flexed it back and fourth about 5-6 times and now it doesn't seem to touch the back of my phone anymore to create that "liquid smudge" spot... Hope that helps!
1527596
It happened to me too, broke at side bridge at buttons, This is my second one, because great colors and slim fit I order other one.Because its only under $10 I really did not give much importance to warranty part of it.