I received two of these from Amazon and one of them was missing the threaded mounting rod and the cap nut. Is there a source for these parts?
1568254
My first suggestion is to contact distributor whose name and address is found in packing. The second is take sampleof threaded stud and knurled nut(decorative) to ACE or other retail store for matching. These threaded studs & nutsare commonly used in mounting wall electrical fixtures.(They are not rare or hard to find! Just inconvenient!)
1568255
Jerry, I realize your question has been answered quite thoroughly by 4 other posters, but I thought I would add my 2 cents worth. As James R. suggested, I would also simply call Cooper Lighting (at 1-800-334-6871)or e-mail them at www.cooperlighting.com if you do not need to install the light immediately. In my experience, most distributors have been very good at sending replacement parts at no cost. If you need the parts faster, then as already mentioned, it is generally quite easy to find the mounting tube and cap at most hardware stores. Return to Amazon is always an option, but I would still call the the maker first since it is the easiest. Sorry for repeating what has already been said. I really just wanted to support the other responders. Good luck.
1568256
If you can wait return it to Amazon for a replacement. If you can't wait you can go to a local hardware store and get the parts for probably three dollars or so. Maybe take the parts from the other fixture to match them up. I'm an electrical contractor, and have to deal with this occasionally. Good luck!
2191577
Go to the original manufacturer site that is on the amazon page featuring the item. Once you click on it, you can find the "pieces parts" you need.
983896
sorry I don't remember, it has been a while since I put it together, but I would suggest looking for a cap over a threaded area.
2277268
Contact the seller Or email me at alseapony@yahoo.com and I will send you file of the one that came with mine. Spare parts may be a issue.
946656
Michael, the mounting hardware should have been in the box taped to the top. Both tops I ordered included the bolts, nuts, clamps and spacers. Contact the seller and they will send them to you.
815345
Sorry, can't help you. I would just purchase a new one doubt if you can find parts. Good luck.,
1921152
Mine came with the rod, which it SHOULD! Contact the seller or Amazon cause it's not right. You would definitely not be able to miss it.
2115219
Although I did not have this problem, I would suggest calling the seller and they will likely mail you the missing part.
843563
You can buy the bottom and the black cap from Miller Mfg. And they will send you replacement O rings for the top, as well. Check out their website... and they are very friendly!
338423
only one is supplied. Lower right are threaded mounting stems for bolting on to mounting bracket
1342237
Alison, I was missing a couple of parts from mine. I did some searching for "Best Choice Products" and eventually found them and send an email requesting the missing parts. Sorry, I can't find their email address but they are located at "10955 Arrow Route Suite 103, Rancho Cucamonga, CA 91730. Hopefully that will help you in tracking them down. BTW.. they quickly sent out the missing parts for me. Good luck!
1659781
they sell both, get the part number and go to the website and figure it out before you buy it. nice rods though.
364453
The one we bought was missing a part too. I suggest you contact customer support. They were great about making it right on our purchase.
2271776
sorry i dont know where u can get the part,but u may try talk to amazon see if they can do something for u
1239339
Thanks for your question, please contact us through your Amazon Account so we will be able to find your order and send you a replacement frame mount bracket attachment.
581942
I don't know that either. the seller some how can find the parts but doesn't give any info out as to where. do you still have your box? maybe the info is on that.
1024158
Try googling the part you need, or eBay, or try contacting manufacturer directly...good luck!