I ordered this for my dog and it came already turned on so needless to say it doesn't work. What can I do to fix this so I can actually use it.?
937474
I would return it.you don't want to keep something that isn't right.when you get the new one that works, you should like it a lot as I do.
937475
I had trouble with swapping the battery. I think I had two batteries of the right size, pried this open just fine, but once I FORCED the two batteries in, they were too tall (by the tiniest amount) and were constantly pressing on the chip's button. Has anyone run into that? I'll see if I can find those batteries that didn't fit and double-check their type.
937476
You'll need to replace the batteries. You can use two CR2016s or one CR2032.The two CR2016s will give you a brighter light, but a shorter overall battery life.The one CR2032 will give you a dimmer light, but longer battery life.Both battery types can be found at most dollar stores, but the CR2032 is more prevalent.
937477
You need a new battery. To put a battery in you pop the side off where push to turn on the light and then pull the battery out. Its hard so don't be afraid. Then the batteries slide out. You will need two.
937478
You have to squeeze it to turn it on and off. Not gently - a firm squeeze. The same thing happened to me. It arrives turned on.
937479
Replace with a 2016 battery. Contact customer service on the problem. I got one like that a week ago. I have a box full of 2016's, so I replace it my self.
937480
You'll need to replace the batteries. You can use two CR2016s or one CR2032. The two CR2016s will give you a brighter light, but a shorter overall battery life. The one CR2032 will give you a dimmer light, but longer battery life. Both battery types can be found at most dollar stores, but the CR2032 is more prevalent.
937481
you can remove one side of the plastic cover, use a knife or something thin to start removing it next to the metal ring. Only one side will come off. then pull out the light and battery holder and replace the batteries
21054
You may want to contact the seller. I didnt have such issues. You may have already done this, but to double check unplug the power cord just to make sure the battery is working.
401948
Call keriug and have then send you a new one for free. I hope you registered it. If not take it back to store. Sounds defected
535432
Check Petsmart or Small Pet select website. They often have troubleshooters who can help.
1103745
Contact the vendor right away. It should be listed under the Seller's information and tell them the problem. You might need to go under Your Account in order to contact the vendor. Also, there is a section on Amazon for Returns & Replacements. That might also be a good place where to start. Hope this helps. Sorry to hear about your issue. I have one and no problems. Love it.
1481867
My Furby will not listen when he speaks. It came damaged?. Or you can do something to get it working again. I have tried several options and no. New batteries and does not work. What should I do?
720769
Chances are it was accidentally turned on. Call the manufacturer, let them know and chances are they will take great care of you. They did me.
1688014
I just push the on button and it comes on. Maybe yours is defective. I would contact seller.
993002
Sorry to be the banter of bad news, but it does sound as though you have a defective unit. The good news is you are still under warranty. Do not waste another minute; call the store where you bought it and have it returned. This device is a no brainer; you plug it up, turn it on and watch it go...the spray should work with ease and percision. Buying defective items does happen in life; sorry you had to experience that. Best wishes with everything.
406036
If your dog is responding to this unit great, if not please don't use it, and return it..
2161486
Is the on switch on?Test it yourself by saying"BARK" while pointing it away from your face. If that doesn't work maybe battery is no good. Good luck.
2195802
I had the same problem and what I was told was that it is broken. I had 2 different people look at it. By the time I got a 2nd opinion is was to late to send back. So my suggestion is if its not working send it back immediately
4163
Mine stopped working and then randomly started working 30 minutes later. So I'd either wait and see if that works, or return it for a new one.
448761
Send it back as quick as possible. You've already had it work longer than mine ever did.
427785
It should work right away, I think it's broken. Need to return it. I had to return the first one that I bought and had it within a few days.
2237940
try leaving it unplugged for a little bit till the dog is drinking from it. After about two days of drinking out of plug it back in.
2006329
I agree with the other 2 answers. Throw out and get a new one and use correctly.