My Lamp came with a hollow part on the front do you suppose to fill it with a candle or something liquid ???
1598404
It shouldn't. My product from this vendor was sub-par. It had white stuff all over it (and still does, the bulb has also blown and ive hardly had it 6 months). The people I got in contact with told me I needed to clean it with a damp towel for up to 2 weeks. Never have I ever come across that with any type of Himalayan salt item before.
1598405
Its probably broken. I ordered 2 of these and returned because one was broken and the others was really lousy quality
1869387
No, all you get is what you see, the lamp shade. The rest of the lamp, should have the framework that you will have to unscrew and place. I believe I had to Google information on putting it back together and it brought up pictures of how to do it. Mine was tight fitting but with a little patience and prayer I got it back together. Hope this helps. Ann D
2231224
Hi. First of all I think I had the lamp shade upside down. The light bulb was showing. My husband turned the lamp shade over and the light bulb doesn 't shoe but now the lampshade wobbles. I have to take time to figure it out. I love the lamp but it 's just not right
1842421
I see Ott light products/lamps in various stores (frequently 'craft/art supply stores). Haven't needed new parts yet, but pretty sure you could get. If nothing else, could likely get directly from company.
264769
I would return the lamp you got. I did not have this problem. Make sure u ordered the correct replacement.
26356
Probably the battery. I have had issues with it after purchasing the lamp. You should call the company. They have shown they have an outstanding customer service. They replaced the entire head when I contacted them.
2119733
Yes, it comes with a wick, an extra wick, and a funnel to help to fill it. As with all lanterns of this type, to light just raise the glass globe with a lever and light with a match. To extinguish, lower the wick as far as possible, raise the globe, and blow out. Having said that, this lantern is junk. It's poorly made in China out of the cheapest materials available. At the price charged, its a rip-off. I've seen as good in dollar stores. If you want it for use in a flower arrangement it would probably be OK, but if you want to use it as intended I would recommend that you look elsewhere. Hope this helps. Yes, it comes with a wick, an extra wick, and a funnel to help to fill it. As with all lanterns of this type, to light just raise the glass globe with a lever and light with a match. To extinguish, lower the wick as far as possible, raise the globe, and blow out. Having said that, this lantern is junk. It's poorly made in China out of the cheapest materials available. At the price charged, its a rip-off. I've seen as good in dollar stores. If you want it for use in a flower arrangement it would probably be OK, but if you want to use it as intended I would recommend that you look elsewhere.... » Read More Yes, it comes with a wick, an extra wick, and a funnel to help to fill it. As with all lanterns of this type, to light just raise the glass globe with a lever and light with a match. To extinguish, lower the wick as far as possible, raise the globe, and blow out. Having said that, this lantern is junk. It's poorly made in China out of the cheapest materials available. At the price charged, its a rip-off. I've seen as good in dollar stores. If you want it for use in a flower arrangement it would probably be OK, but if you want to use it as intended I would recommend that you look elsewhere. Hope this helps. « Show Less
205693
Mine doesn't light up. Any suggestions? Also, how would I refill it with lighter fluid? thank you
518952
The bulb is part of the whole lamp and cannot be replaced. So, the whole lamp must be replaced. BUT I LOVE my lamps !!! I have one on either side of my bed and highly recommend them. The light is bright and all you could ask for.
223601
It came with a 60 watt candle style bulb. Not sure if a standard shaped bulb would fit.
1853453
Hey Jason. No worries. This light is awesome! I think those are extra. Unscrew the head and you should find three o-rings there. If not, insert them in the slots and grease them with any type of Vaseline. Cheers
600974
No there wasn't! We had to use a ziplock with a battery operated candle inside. We tied it in with string from the hanger part at the top. Pretty disappointing. Otherwise they were nice. Hope this helps.
807356
The lamp is made of stained glass, or a type of resin that replicates stained glass. The pieces are soldered together, and the soldering material obviously has a bit of lead in it. I personally don't see this as a problem unless you plan on eating the material!
1230239
Yes, I have a lamp a small candle holder and a round vase. Its really nice and looks great in a corner
1157905
No, you should have gotten a lamp with this. Open the zipped up battery section, I've heard they store it there sometimes.
1610792
It is hollow inside but my guess is you would have to cut an opening for the lightbulb. Not sure what grade of plastic this is either...
2051844
I bought one of those lamps I was going to use it to build another type of light I am not using any of the parts if you send me your email address I will send you whatever parts you need for your lamp Greg vgwgoodwins27@gmail.com