I just purchased them and they played fine the first time and then played with other devices. Now when I try to connect to blue tooth on the first device I tried with it is telling me make sure jam2 is turned on and in range. It is not sure why I keep...
1583997
I've dealt with the same problem. My brother and I both share the speaker between the two of us. Sometimes my phone will not connect to it and gives me the same lame excuse that you received. You just have to make sure the previous device you used has Bluetooth turned off completely and it is entirely out of range. Then you go ahead and turn on the speaker, turn the Bluetooth on on the device you want to use, and then connect it when the device reads the signal from the speaker. That's how we took care of the problem. It's a little tedious and absurd, but it's the system we use to make it work.
699870
If I remember correctly I just used the pass code of 0000 to pair it with a device and I just figured out push the power button 1 time to pause 2 times to skip or move to the next track and 3 to go back. It worked just like any other Bluetooth device. That's what I did and just trial and error using it, but I love the headphones. Good luck with them
1837728
I thought same thing and I got 2 pairs neither one had Bluetooth access it only had mp3 and they would replace either pair with Bluetooth ones
503384
You have to select the BT Speaker on your phone and wait for them to connect. The speaker will announce "bluetooth connected" and then your ready to play your music. If the speaker doesn't announce it's connected it won't play. That's how I've noticed mines works. I have 2 of them. One for my restroom and one in the kitchen, I'm a music addict. Lol. Hope this helps!!
1188651
They never would connect for me. Tried several times - just threw them away!!! Spend a lot more money on wireless headphones, a LOT more. Actually, I decided not to buy wireless/bluetooth headphones because if you'll look at the reviews for any number of products, just too many problems!!! I'm going to wait until the technology improves!!!
1625514
I had some issues with the first time connection as well. I am assuming that all lights on the adaptor come on normally. If not the unit itself may be defective. If the lights are good plug in the transmitter and while the car was running and the transmitter on do a full restart of your phone. On restart turn on bluetooth, attempt pair, and then start the app. After the first connection I did not have any problem reconnecting. This is the only one that worked for me, I had others that I had to return because they wouldn't pair so good luck!
236287
I thought I had the same problem, but the solution was easy. Make sure that you hold down the on/ off button until you hear it beep twice and while still holding it down you will hear a second beep. The second beep may take a few seconds. After you hear these two sets of beeps, then go to your Blue Tooth settings and activate the headphones. The name of the headphones may say Mini Silver or something totally different. Try to connect anything that appears in the blue tooth search. After connecting, then turn on your device that you are tiring to listen to. Hope this helps, please let me know. I thought I had the same problem, but the solution was easy. Make sure that you hold down the on/ off button until you hear it beep twice and while still holding it down you will hear a second beep. The second beep may take a few seconds. After you hear these two sets of beeps, then go to your Blue Tooth settings and activate the headphones. The name of the headphones may say Mini Silver or something totally different. Try to connect anything that appears in the blue tooth search. After connecting, then turn on your device that you are tiring to listen to. Hope this helps, please let me know.
1849794
I bought a second set of the same headphones and they worked off of the same base. Don't know if that happens all the time but it worked in my case.
2069799
Make sure you UN pair your phone if it's already paired with another blue tooth device. Also when you power up your head set make sure you hold the button down for 15 seconds. I thought it didn't work either but those were the two things I did to get out tho pair
265624
Mine work great and I'LL have not noticed any problem like yours. Have you ensured the settimgs on your bluetooth device are balanced?
589661
Try unpairing it and then pair it againg then connect to it and play your music
796229
First off, is you cell phone Blue Tooth compatable? If so, that setting must be on before you try to start up the headset. Then, make sure the headset is charged up. When this is done, push and hold the button on the side of the earpiece untill you hear the tones, and when they stop, let go of the button, and the phone and headset should be connected. I too had a little trouble figuring this out when I first tried to connect. If you still can't connect, I'd talk with the dealer for your phone next. If that doesn't work, you should contact Amazon by going to their "Let Us Help You" section and click on "Help". First off, is you cell phone Blue Tooth compatable? If so, that setting must be on before you try to start up the headset. Then, make sure the headset is charged up. When this is done, push and hold the button on the side of the earpiece untill you hear the tones, and when they stop, let go of the button, and the phone and headset should be connected. I too had a little trouble figuring this out when I first tried to connect. If you still can't connect, I'd talk with the dealer for your phone next. If that doesn't work, you should contact Amazon by going to their "Let Us Help You"... » Read More First off, is you cell phone Blue Tooth compatable? If so, that setting must be on before you try to start up the headset. Then, make sure the headset is charged up. When this is done, push and hold the button on the side of the earpiece untill you hear the tones, and when they stop, let go of the button, and the phone and headset should be connected. I too had a little trouble figuring this out when I first tried to connect. If you still can't connect, I'd talk with the dealer for your phone next. If that doesn't work, you should contact Amazon by going to their "Let Us Help You" section and click on "Help". « Show Less
621508
I just got the large one and let me just put this out there in case someone else has this problem. I paired this with my iphone and it wasn't playing music through it. So I "forgot" the speaker on my iphone. Turned the speaker off and back on and then held the "menu" button down to get it into pairing mode again and repaired the two and it started working fine. It would previously take calls and play them through the speaker, but not music. Not sure where the problem was, but it seems to be resolved.Sound quality and volume are pretty good for the money I paid. It feels like it's built sturdy and looks good. Haven't tried the aux out yet. I just got the large one and let me just put this out there in case someone else has this problem. I paired this with my iphone and it wasn't playing music through it. So I "forgot" the speaker on my iphone. Turned the speaker off and back on and then held the "menu" button down to get it into pairing mode again and repaired the two and it started working fine. It would previously take calls and play them through the speaker, but not music. Not sure where the problem was, but it seems to be resolved.Sound quality and volume are pretty good for the... » Read More I just got the large one and let me just put this out there in case someone else has this problem. I paired this with my iphone and it wasn't playing music through it. So I "forgot" the speaker on my iphone. Turned the speaker off and back on and then held the "menu" button down to get it into pairing mode again and repaired the two and it started working fine. It would previously take calls and play them through the speaker, but not music. Not sure where the problem was, but it seems to be resolved.Sound quality and volume are pretty good for the money I paid. It feels like it's built sturdy and looks good. Haven't tried the aux out yet. « Show Less
12850
I would say try to call them. My JBuds were great then one day they just stopped working.... O_o I called in, explained that they don't work and they shipped out new headphones the same day. I've never dealt with better customer service, no dumb questions were asked like "Did I cut the wire or chew it" (Sony customer service lol) they just sent it out. I could have gotten lucky but who knows, call them at 1.866.358.6640 and good luck.
591148
I pair mine with iPhones and iPads. If it doesn't pair turn the Jam off while in discovery and then back on. Should instantly pair.
1924574
Just checked and mine is no longer working either. I have them connected via cables to my pc so it's been a while since I used the bluetooth feature. Talk about disappointing. I can no longer recommend this company. I'm also having problems with my udac-2 which is luckily still under warranty.
1918668
I've had mine 2 yrs now and after about 1.5 years the Bluetooth was not connecting automatically. My device would just keep searching and searching. So, I have to manually connect to the speaker from my ipad or iphone. Not a big deal but it's a pain. I've had other speakers that don't have this problem.