Did those with problems notify the manufacturer and Amazon?
815185
I only had small problems that did not last or were user solvable. So no, I did not contact anyone. If my problems continue this season though, I will contact the manufacturer.
815186
I have not notified anyone yet but it is currently not working for some reason. It was great last Winter but I just took it out last week and cannot get it to steam at all
79374
Perhaps amazon can contact the seller for you ? Suggest you contact customer service on chat.
1111538
I experienced the same issue. I have contacted Amazon Customer Service via email and I am currently waiting for their response.
257355
This is a different forum... your problem can be fixed through a phone call to the seller or amazon.
851278
Contact the manufacturer or distributor (if the distributor was someone other than Amazon). You should be able to find contact info without too much trouble.
1278011
Same here, e-mailed Amazon. They apologized and said "We have received your inquiry and we will send an e-mail with additional information shortly."
153954
I would write amazon directly and they are good about working things out. I have used my monitor for many months and have no complaints. Could be the item itself is faulty. Also try notifying the company who made it.
7181
I sent a request to amazon asking the same thing and they have not answered. It has been about 3 days since I asked about it.
484619
I don't know but I would trust Amazon to at least assist in resolving any issues.
1941148
assuming you have already written to the manufacturer without any success in resolving the problem, the only other course is to report them to better business bureau and to make sure on Amazon that you write reviews on the problem such that they are then removed as a purveyor of goods on Amazon. That usually gets a reaction from the offending merchant.
223423
I just did. From the time I called to the reactivation was about 48 hours. It was over the weekend though. They were very helpful as was Amazon in getting this resolved.
1501599
My phone working, maybe it has a problem. Why don't you contact with Amazon?
1813209
There may have been an error by the supplier. In my case, their performance was flawless. So was Amazon.com's.
476960
Obviously Sylvia you must request the parts from AMAZON or the sub dealer who shipped the items. Usually AMAZON sends a request for a rating where you can let the seller know you have problems.
2208533
Yes it should! Contact Amazon about the situation through phone, email, or online chat under "contact us" or "help"
2032974
This is not Amazon support page. Here only customers are helping each other. Sometimes sellers reply to customers questions.
1146867
Thank you - you are correct. We have notified Amazon and asked them to fix it.