My number keys don't work. Do I have a defective unit or am I suppose to activate them somehow?
1571740
it sounds like to me you have a defective unit. On mine there is no special way to turn on the keys they should work when you push on them.
1571741
If you connect the keyboard by Bluetooth everything should be active. Charge it then try to connect to it by Bluetooth, if that still does not work then you have a defective unit. It happens.
1165134
I depends on the type of key you have now. If you have Kwikset keys I believe you can but not just any key will work. But fair warning, the electronics are hit and miss for locking and unlocking and it is extremely frustrating.... good luck
1970578
I am unable to rekey them. None of the 4 set I have show that key code. I have one with a 90. Not sure if this helps
1654201
you probably have to remove and then re-add the device. you need to turn the keyboard on and push the button then hit re-add device. It will give you a new code then.
275432
Hi Thomas,Sorry you're having a problem. It doesn't sound normal though since all of my function keys produce the correct corresponding symbol. You might consider contacting the vendor through Amazon to see if they can trouble shoot or exchange. Best of luck. Susan
1587308
i am not the seller, but have owned this keyboard in the past. I also lost the use of at least one key and would suggest that you make sure the seller does test and guarantee that all keys are functional.
616590
It takes a while to get used too.Did you assign a number to your code? Your code will start with that number 1xxx or 2xxx or 3xxx.Next once you enter your code, you have to press the # key and then you get a buzzing noise. You now have about 10 seconds to open the door.If all else fails there is a reset code. I cant help you here, your individual reset code will be in the instructions
1905631
Not at all. Your number keys on your laptop stay fully functional. I love mine.
857035
I see the keys you refer to, but I can't seem to get them to work. Is there some trick?
781844
That's the problem. It needs to be programmed but I managed to get it done at Lowe's. They have the ability to make copies of keys w/ chips so I asked the guy if he can clone my working key to this blank no charge. I told him the key lost its programming. I got if cut elsewhere for $2.before bringing it to Lowe's
1119250
go to Bluetooth manager and look for a keyboard and it should just show up even without doing anything on the keyboard. other than just turning it on. (slider on bottom) once its found follow the instruction on the screen it will ask you to put some numbers in that on the screen on the keyboard and done.
764544
If you have the code you do not need the keys. The keys are if the battery has gone dead. If that has happened I do not know what you do....so sorry!
1721627
Sounds like lockup. I called tech support when it happened and they quickly walked me through a factory reset of the unit. Good to go in short order. Tech support was easy to reach and very helpful. I would suggest you call them. If you try on your own and miss a step or hit wrong key........bricking the unit is a possibility.Good Luck
1140958
If the "letter" keys aren't working, the device is possibly defective, however if you mean "top row" as in the Function (F1, F2, etc.) Keys, then you'll need to first press & hold the "Fn" key (lower left in K/B), then press the desired F# key (top row). Best wishes, -C.C., Amazon Prime Member-Top Reviewer
222332
Here are the instructions from the manual. "Press the Set button to turn on the unit (once programmed, tapping a Personal Key turns on the unit.) The unit will beep to confirm activation, the Personal Key numbers (1,2,3,4) will be displayed, and the display will flash."
616591
same on mine. I just installed mine, setting up the master code/user codes as directed, and it did respond as the manual. but no code work at all. can't open the door at all.
1302379
My keyboard works. I initially had some difficulty until I figured out some minor steps that weren't noted in the directions. I'm not that tech savvy, so I'm not ssure if this helps. Sorry