can acer replace a broken screen by warranty? my laptop was under a small presure and the 8.9" screen does not work. may need to replace it. please tell me what to do.
1222860
How long have you had it? I'd check to see if it's covered by Acer. At worst, they'll just say no, and maybe give an estimate to fix it.If you bought it with a credit card, some of them carry some kind of replacement benefit on items purchased. I've never tried to use it, though. It would be worth a try to check on that, too. Good luck!
1222861
I bought my netbook back in November 2008. Opened it up today to use and discovered the screen is cracked. I hadn't dropped it or anything. I'm wondering how much it will cost to have the screen replaced.
1222862
Cracked screen? Plug in an external monitor and move you files to a new Acer Laptop. Then buy the warranty for the new one if you want to. These Acer mini-notebook computers are so cheap they are not worth fixing. It is cheaper just to buy a new one. Most laptop screens for other computers cost more than this computer does to start with.
1222863
I left the screen as is on the netbook. The crack is up in the left hand corner so it can still be used and my son is the one who now uses it. I would never buy an Acer product again and in fact got myself a regular sized HP laptop.
1222864
Then, as posted already, you could try phoning the credit card's customer service # and explain what happened and see if it's covered by the credit card perks.
1222865
My Acer screen cracked from simply shutting the lid. Acer has stated they will not cover it.
589816
They don't cover it. By definition (their definition), a cracked screen means abuse, which is not covered. Google Acer Aspire One cracked screen, and you see that others had cracked screen for no obvious reasons.
2043881
The standard warranty is one year if you bought new. ACER has 2 office in US for warranty services. One is in Texas that I have used. The service person is very friendly.
1038047
I would contact Lathem directly about a replacement. You might be able to get a new screen. They have always been helpful when I call.
470896
If you screen is still working that means only the front glass is broken.However, it's challenging to remove it and change it.It would be better get a new LCD screen...
1776600
Not sure about Acer. I got 3 yr warranty through amazon. Laptop's for my son going to college. 6 months in and no problems with laptop - excellent price and very stable.
208633
hi, I let someone at a Comp shop with plenty of experience replace my screen.He was not expensive $25 for all the whole and no problems. My screen was damaged and I only got the replacement screen--no cables.Less than a 1/2 hours of work
1426780
Yep! Almost any electronic item from amazon is compatible with this warranty, though an 8.9" screen will most likely be un-repairable and end up warranting a full refund by check/paypal.
2025207
Yes, my screen cracked also but I did not repair it. Just replaced it with another tablet...Sorry, good luck..
1559751
If you can only display on an external monitor, then I'd call it DOA. Send it back for a replacement.Acer or Amazon should have you set. Just make sure you register the Acer on their website if you plan to get a new one from them.
1399007
I don't see why not as Acer is a fairly large company. You're best bet is to go to Acer.com and check for a warranty on this model. I have had my display for about 5 years and so far no problems. Good luck. Uncle Bob
2261010
Susan, it's a total waste of time to try to get parts or repairs. I had a broken screen and went on eBay. Found a Vado with another problem and got it for $17. If you're not good at disassembly, etc., you can buy one that works for $70. Wayne
729460
Hi Amazon Customer, Thank you for your interest in one of our products. We would be more than happy to find a screen that is compatible with your laptop. In checking for screen compatibility, it is best that we go by the "part number" of the screen to ensure accuracy. You can find the part number at the back of the screen once it is taken out of the laptop. We look forward in doing business with you. Thank you,
706892
No. If you can, buy a computer with windows 7. It is far superior than Windows 8. Also, Acer has oneof the worst warranties.
752411
As I recall, Amazon does not provide a warranty, but Acer does provide a provisional 1 year warranty. And you are required to obtain permission from Acer BEFORE returning the machine for work/replacement.
43708
Hi Maria, Thank you for your interest in one of our products. We would be more than happy to find a screen that is compatible with your laptop. In checking for screen compatibility, it is best that we go by the "part number" of the screen to ensure accuracy. You can find the part number at the back of the screen once it is taken out of the laptop.We look forward in doing business with you.Thank you
726043
Mr Wu, I never needed to replace my screen, but I really suspect that when that time arrives, I'll strongly think about a laptop replacement. The screen gets mutilated, over time, by the constant 'touch.' Perhaps, an inquiry to Sony will help you decide. Good luck.
113870
First buy just a screen then when u try to replace the broken u will quickly find out if the touch screen that is under it is cracked also, if your lucky it will be fine, if your not then buy the full set replacement.