I cannot get this keyboard to work (keep a charge). It works when plugged in, but after unplugging it, it wont. Any tips?
1605118
I got and returned TWO of these things....both defective (though not in the way yours might be -- mine were multiple-typing on a single keystroke). Just FYI...
1605119
I had a similar experience where the keys would stick and sometimes start stringing letters on its own. I returned the keyboard to Amazon for a refund. I bought another ZAGG keyboard that has a cover for the iPad included from Best Buy and it works great.
1605120
We have had no problems with our keyboard. My son just last night plugged his in for a charge after 3 days. To me it sounds like it might be defective.
1605121
Perhaps the battery has been moved, maybe during delivery it was banged a few times. It really is a simple to use device. If it's new I would suggest to return it and buy a new one.
374427
Push the middle black button on the keyboard after you've turned on Bluetooth on the tablet...oh and make sure the keyboard is charged...mine came dead
1191503
I purchased the 8 + 8 hour Tablet & keyboard for use on long flights.The keyboard works only when fully charged! There is supposedly an 8 hour battery in the keyboard so I plugged it in. However, I find that the keyboard power plug is very loose and the battery will not charge unless you place a tape to hold it in place and continue adjustting until you see the charge light indictor ON.It take took a FULL DAY to fully charge both the Tablet and the keyboard. The next morning, I worked on the Tablet with the keyboard and watched Netflix. Sadly, after 4 hours the low battery level forced the Tablet to go to SLEEP.I returned the Tablet and Keyboard. I purchased the 8 + 8 hour Tablet & keyboard for use on long flights.The keyboard works only when fully charged! There is supposedly an 8 hour battery in the keyboard so I plugged it in. However, I find that the keyboard power plug is very loose and the battery will not charge unless you place a tape to hold it in place and continue adjustting until you see the charge light indictor ON.It take took a FULL DAY to fully charge both the Tablet and the keyboard. The next morning, I worked on the Tablet with the keyboard and watched Netflix. Sadly, after 4 hours the low battery level... » Read More I purchased the 8 + 8 hour Tablet & keyboard for use on long flights.The keyboard works only when fully charged! There is supposedly an 8 hour battery in the keyboard so I plugged it in. However, I find that the keyboard power plug is very loose and the battery will not charge unless you place a tape to hold it in place and continue adjustting until you see the charge light indictor ON.It take took a FULL DAY to fully charge both the Tablet and the keyboard. The next morning, I worked on the Tablet with the keyboard and watched Netflix. Sadly, after 4 hours the low battery level forced the Tablet to go to SLEEP.I returned the Tablet and Keyboard. « Show Less
347703
I believe the keyboard light should only be blue. Both charging and when on. I would box that one up and send it right back for a replacement.
1900131
I have not had a problem with mine not keeping a charge, but I did notice when I first charged it that you need to make sure that the cable is going through the provided hole properly so that it stays connected. I didn't have mine in all the way and didn't notice it and it didn't hold the charge long that time. After I paid better attention to connecting the cable it has been fine ever since. Don't forget that the keyboard has a separate usb charger on the right hand side of the keyboard that also needs to be charged. I know this isn't much but I hope it helps. Lora C
1287546
I use the keyboard all the time. I charged it before use, the charged lasted literally for weeks. Wobbly connection sounds like a defective port (microusb). My connection was bluetooth.
2178009
The keyboard charged overnight for me. It appeared to be off when I first tried to use it, but in actuality it was on.. There is no indicator light to let you know that it is on. I looked on line to get instructions for pairing the keyboard to my Samsung tablet, follwed the directions and it worked fine. Your keyboard probably has plenty of power.
1550124
It needs some time to fully charge. Make sure the USB cable you are using works and let it charge for several hours. Try to charge it via USB from a computer with the computer turned on and then test the keyboard. If it is not working try charging it with the computer turned off. If it is still not working contact the service.
1060311
I have the same problem despite trying several times. The instructions say 4 digit code but it always shows a 6 digit code. I enter the code and it pairs but still the keyboard will not work. Has anyone figured out a solution or is it a defective keyboard?
954575
I normally charge keyboard when not using the device. Thus, I have not encountered that problem.
2218282
Have you got it to work before? I purchased one of these keyboards and had to RMA it twice. I got my money back after that and ordered another. I never got mine to work though, even after extreme internetting to find a solution.
1554824
Larry, was the unit charged up? There is a port on the keyboard's side near the on/off switch (switch should be in the on position) and the blue light should be on so keyboard can communicate with notepad....good luck..if no blue light, keyboard must be off or not charged...Kev.
421245
I think you must have an issue with your keyboard. I've had mine for a few weeks now and I use the keyboard all the time, have even left it on overnight and I've not charged it since the initial charge.
77411
Hi guys. I have the same question. I spoke to a rep at Logitech who advised against it. As she seemed kind of brain dead I didn't place much faith in her answer so I emailed them to see if I could get a more authoritative response. I'll let you all know when (and if) I hear back. Great keyboard though. [Edited 10-26-12] OK...so here is the response I got from Logitech: "..., from your e-mail, I understand that you are having some query with your Logitech Wireless Illuminated Keyboard K800 charging activity. Thank you for bringing this to our attention and I will certainly do my best to resolve your concern. ----, regarding your query, the reason would be simple. The battery might burn out or over heat even if you use the USB charging cord. Thank you." So I guess the bottom line is that we better not leave it plugged in.
2028825
It could be that the keyboard needs to be charged. Yesterday I had the same problem, after I charged the keyboard it connected again with no problem.
1720815
Amazon, how much will you pay me to research something that should be directed to the manufacture. However, for what it worth Dorothy D. Stout, I would try changing the power cord first. If you don't have a second cord to try, go to your mobile phone store and ask them to check your cord. Other than that, I have no idea. I just gave mine to a co-worker because I found that didn't use the keyboard.
1977988
Did you try charging it up as you charge your ipad....connect the keyboard at the same time as you as charging. I did not get a manual either. Sorry I can't be more help to you.