What is up with the low burner? It doesn't really look like a burner and has that huge dented plate thing.
1566779
That is the strong jet burner...the plate helps spread the heat and heat up large surfaces faster
1566780
It is a fully functioning jet burner. The shield is basically a heat deflector. I own this and love it.
1566781
we bought this kooker primarily for the bottom burner as a large pot is great for cooking crawfish. whereas the top burner is used mainly for cooking smaller fry pan or small pot for other goodies. Let me tell ya, the bottom burner does its job for sure.
1566782
That's a head shield plate. The burner is above the plate in that cylindrical piece. I can assure you it's a burner :)
1175118
I believe the burner is, though I can't get a good look at it. I'm going to be cleaning the whole thing this weekend and can update. the drip cover is not. It is starting to rust (my bad for leaving it out all winter)
412740
I just placed an order for the front top heater (ABA80-17500U), through encompass parts. Says it's not in stock and will ship first week in November. We'll see what happens! My bulb is actually broken. Not even sure how this happened but my waffles are not browning. They're warm and edible but don't have that brown crust that I like to see. And honestly I have no idea why I need to see that! Wish me luck. I'll let you know what happens!
1128318
Received this grill for Christmas. I like it a lot, but noticed a tremendous amount of smoke coming out at the rim of the grill during cooking, and once I closed the top and bottom vents too. Charcoal would not extinguish and turned into ash. Lid was "out of round" by 5/12 of an inch. Was not a huge issue in cooking, but reusing partially burnt charcoal is a cost saver. Weber is sending new lid, and hopefully equally rounded to make a tight seal between lid and kettle. Is it just me or is the metal thinner and lighter (cheaper feeling) than my 15 year old Weber?
412556
The bottom of mine is NOT flat. It has some raised areas that actually make it cook very evenly. There is a small square in the center and long tube shaped legs that run about 6 inches acress the bollom.
2214948
I just received mine, and relying on the "a thermal version that holds in heat without the need for a heating plate" statement, I assumed there was no heating plate and managed to burn (slightly) my hand. I do not understand the need for the heating plate with the thermal version. I would not have bought this coffee maker, if I had understood this was a standard feature.
1425615
I felt the same way. It looks like this version is cheaply built, but seems to cook about the same. I did see that it will crack very easy if you're not careful, I put a small crack in mine cleaning it&#128542;
141353
Same thing happened to me. It's a fire hazard. Plus, it puts out toxic fumes when it burns. I was not cooking on high (rarely do, because I use Henckel's ceramic ware). It may be a good product for some people, especially those with electric or ceramic stove tops. And it may be only a few of the items that tend to catch fire. But a few is too many for me. I wish I could return it.
712180
although I've yet to use the rotisserie component it does have a searing burner behind and below the small top rack in the main cover. don't know if this will help
480794
That must be a defect in your grill. I've not had that problem. It might be cheaper to buy a new one (I got one at BigLots for 28.99) than sending it back.
2128785
Where can I purchase a new burner I do not Know where to buy one, but I would like to know because I need one!
43087
Pot is top of the line. I agree it could be that your burner will not go low enough. A flame tamer works great.
1260751
Yes. Mine did but the burners were short I think I ordered the wrong burners. But they were in peefect condition.
1817953
What do you mean.....I had one about 3 or 4 years ago, and my husband put it on the burner....of course ruined....I am very disappointed that I did not get any instructions to use it. Evie
373221
i switched to the Cuisinart for that very reason. the GF (after you remove the grilling plate) you'll notice a small centrally located heating element. The Cuisinart has one that covers the entire surface. The GF is a poor design unless you are cooking in dead center. and, even then, it seems to take forever to heat up. if you are getting NO heat then you obviously have a defective unit.
1926864
The manufacturer is correct. I'm guessing that amazon might be doin some false advertising or whatever. Ps. I still however really like the grill. Its easy to use and does it's job well. I say get it. Also the grill is little big so make sure u have the space for it
782888
I just checked mine out. The lower grill is a fake grill. It's actually not a grill at all. It is one solid piece of plastic with no holes in it.