I put the 3 AAA batteries in correctly as stated in the answer to one of the questions below -- I wasn't successful. what can I do now?
1584166
of the three AAA batteries one of them goes in the opposite direction. make sure the caps are on tight and that you press the button on the end.
1584167
Try twisting the silver ring one way it the other. With mine if it is all the way in one direction as far as it would go the light turns off. Twist opposite direction and it goes on. Hopefully this helps
675369
Unscrew the bottom and remove batteries. Replace with new batteries of supported size. Screw the bottom back on. Voila!
1225569
Hi, as soon as I put brand new batteries in mine and made sure, they were put in right p and n and screwed the little case on, turn the on switch on it lite up. I used rayovac batteries, Make sure the batteries are in properly, positive and neg. or visa a versa, and if it still does not work, I would send it back, which will be a head ache, but now if you have a Walmart in your town they are selling them, and you could get one their. and if their was and issue you would not have to spend more money on return shipping. I found out after the fact about Walmart. Good luck, Your Granddaughter will love it.. Hi, as soon as I put brand new batteries in mine and made sure, they were put in right p and n and screwed the little case on, turn the on switch on it lite up. I used rayovac batteries, Make sure the batteries are in properly, positive and neg. or visa a versa, and if it still does not work, I would send it back, which will be a head ache, but now if you have a Walmart in your town they are selling them, and you could get one their. and if their was and issue you would not have to spend more money on return shipping. I found out after the fact about Walmart. Good luck, Your Granddaughter... » Read More Hi, as soon as I put brand new batteries in mine and made sure, they were put in right p and n and screwed the little case on, turn the on switch on it lite up. I used rayovac batteries, Make sure the batteries are in properly, positive and neg. or visa a versa, and if it still does not work, I would send it back, which will be a head ache, but now if you have a Walmart in your town they are selling them, and you could get one their. and if their was and issue you would not have to spend more money on return shipping. I found out after the fact about Walmart. Good luck, Your Granddaughter will love it.. « Show Less
376357
I'd make sure the battery was in correctly. It may just be a faulty fit bit and need to be returned.
754457
Yes, I broke 3 out of 4 of my batteries this way. I think this was because of the oscillating tool, I know that is what did the last one in. I also think that tool killed one of the batteries out right as it was freshly charged a d just stopped a few seconds in, and would not charge or work after that.
1632296
Mine had issues until I put fresh batteries in it. They weren't old, and I didn't think they needed changed but it worked. If that doesn't work, try the reset button.
1305151
No, make sure you have the batteries put in the right direction. I've done that so many times.
1998357
I guess I was unlucky. I put in two brand new D batteries the right way and the thing just will not work. At all.
1630425
Yea mine went bad after a very short time also. I don't know why they didn't make it to use a AAA. I went to the battery store to get them. They cost $3.50 ea for those little things.
487718
Hmmm, I haven't had that problem, but like other's have said, I would first verify the polarity of the batteries (the + and -) are facing the right direction, and if that still doesn't work, check to see if the metal contacts are actually making good contact with the batteries... if they aren't, you may have to use a small screwdriver or needle nose pliers to pull the metal contacts out just a bit. (be careful not to break it off).
604582
triple AAA batteries. where do they go, how to put them in?? can't figure it out. ????
1678258
I don't think so mine worked I just put the batteries in and it worked nicely sorry to hear your haveing trouble
1047317
Make sure that all 4 batteries are put in the correct direction according the markings in the 2 battery cases. I messed with it for an hour before coming here and finding that out.
1819387
I didn't. I took it out of the box, put some batteries in it and it worked perfectly. I'm not sure why yours didn't work. Sorry.
134737
reboot...re insert batteries, check their orientation. If all fails contact them cos mine works brilliantly
664828
The same thing happed to me. Once I got that error message I was never able to get it to work no matter how many different batteries I tried!
119317
Try changing the "AA" battery. If this does not work, I don't know what do to.