I've had 2 pocket hoses, and both ruptured nearly their entire length after only a few uses. What to do now?
1605405
I guess get your money back. I bought one for my son and also one for me. They have worked ok. Sorry
1605406
I've had five of seven either rupture or crack at the connection. Since I purchased mine elsewhere , that is not at Amazon......they have a very easy return process....I cannot get a refund without the sales slip. I plan to report the manufacturer to the Better Business bureau. I love the hose but it is so poorl made, that the advertising is fraudulent .Marjorie040@aol.com
254710
I have personally owned 9 of these hoses, three original and 6 replacements that the company sent me to replace those which burst at the connectors. I love the hoses, they are lightweight, but until the company figures out how to make the material stronger, they will continue to have problems like this. I finally gave up and threw all 9 hoses into the trash and went back to a standard garden hose from the home center. By the way... I think most of these positive comments from reviewers are due to the fact that they review the hose before they own it long enough for it to burst. I loved my hoses for about 6 months, but then they all burst. Sorry.... just trying to help. I have personally owned 9 of these hoses, three original and 6 replacements that the company sent me to replace those which burst at the connectors. I love the hoses, they are lightweight, but until the company figures out how to make the material stronger, they will continue to have problems like this. I finally gave up and threw all 9 hoses into the trash and went back to a standard garden hose from the home center. By the way... I think most of these positive comments from reviewers are due to the fact that they review the hose before they own it long enough for it to burst. I loved my... » Read More I have personally owned 9 of these hoses, three original and 6 replacements that the company sent me to replace those which burst at the connectors. I love the hoses, they are lightweight, but until the company figures out how to make the material stronger, they will continue to have problems like this. I finally gave up and threw all 9 hoses into the trash and went back to a standard garden hose from the home center. By the way... I think most of these positive comments from reviewers are due to the fact that they review the hose before they own it long enough for it to burst. I loved my hoses for about 6 months, but then they all burst. Sorry.... just trying to help. « Show Less
1336590
I had the exact same problem and is was leaking until I really torqued it down. With the extremely course threads, typical for this connection, it was a matter of maybe a millimeter between sealed and not. We chose not to use it. I may try another, thicker, gasket and try it again but I don't know if that will help or not. I have not encountered this problem with other hoses or connections. I was replacing the same hose and connections that was in good use for about two years and never had this problem before. I was replacing the previous hose because the hose itself just wore out due to high usage. I had the exact same problem and is was leaking until I really torqued it down. With the extremely course threads, typical for this connection, it was a matter of maybe a millimeter between sealed and not. We chose not to use it. I may try another, thicker, gasket and try it again but I don't know if that will help or not. I have not encountered this problem with other hoses or connections. I was replacing the same hose and connections that was in good use for about two years and never had this problem before. I was replacing the previous hose because the hose itself just wore out due to... » Read More I had the exact same problem and is was leaking until I really torqued it down. With the extremely course threads, typical for this connection, it was a matter of maybe a millimeter between sealed and not. We chose not to use it. I may try another, thicker, gasket and try it again but I don't know if that will help or not. I have not encountered this problem with other hoses or connections. I was replacing the same hose and connections that was in good use for about two years and never had this problem before. I was replacing the previous hose because the hose itself just wore out due to high usage. « Show Less
1111796
I guess you mean the pressure hose. Try Home Depot. I got one there - a stronger one. Make sure the connectors are identical. The original one lasted for one usage. Piotr
904764
I gave a couple of those hoses to my sister-in-law as a gift. The "nozzle" end blew off in her hand. By the time that I retrieved the hoses and tried to get my money refunded from Amazon, I was informed that the "refund" period had expired.
713105
The end where you connect the air hose could be an automotive or household style quick disconnect. Just go to your local hardware store and buy the other style.
1035775
That is unfortunately a fake business. Try contacting customer support and you will be surprised. I was ripped off on that hose, expensive garbage. Ruptured after almost 4 uses, They never answered my call or email. It's a personal phone number. I never had any professional response. I don't know how amazon keep hosting those sellers and such poor products.
1983454
This is a poorly made hose. I bought 2 of them and they both burst open. I went back to the traditional rubber hose. You can get a refund.
1390490
when i bought, long ago, just hosedid not work, i recall, due to failure of hose to stay attached under pressure
648693
I have had Gardena hoses and connectors for four years without having a single one fail. I suspect that the problem was too high a pressure for Phoneman. Hint: close the faucet slightly with a narrower hose.
1199528
https://www.facebook.com/PocketHose they might be able to answer your question better than I. Good luck!Oh! And be sure to read the Facebook comments from others who purchased the Pocket Hose.
613236
You have to get a new hose. The one that can be detachable. Tonic hose would be great for it.
1492132
I had the exact same issue with mine. Make sure the quick disconnect is seated properly and the hoses aren't kinked. Also, taking out some of the sponges helps a little and increases the flow. That worked for me for a little bit. I eventually filed a warranty claim and within a few days API had sent me a brand new one and it has never leaked. You may need to do the same.
1232164
More info needed. It could be hose thread or M22 and anything in between. What is the application? What are you connecting to and is it under pressure?
2093299
The only think you can do is throw it away! I had two hoses and they both leaked with in 4 uses. These hoses are garbage.
2206956
It's a proprietary air hose so you should contact John at IQ to see if he can do something longer. The hose might be a foot or so?
200040
You're catching on, Ian. If you consider "long term use" as somewhat longer than 90 days, I have a pair that burst after two years. A "Warranty" isn't of any value and strictly limited to the replacement of the failed hoses within 90 days, not the thousands of dollars in damage their burst hose can cause. Read the warranty's small print that specifically denies any and all responsibility for "... "Incidental and Consequential Damages", unless your insurance company sues them, of course. Nice, eh?