When my ZAGGfolio goes to sleep (or is in another room), the onscreen keyboard comes up and will not go away! I can't close it, can't use it to type and I can't see under it... does anyone else have this problem, or know the solution? Thanks! When my ZAGGfolio goes to sleep (or is in another room), the onscreen keyboard comes up and will not go away! I can't close it, can't use it to type and I can't see under it... does... » Read More When my ZAGGfolio goes to sleep (or is in another room), the onscreen keyboard comes up and will not go away! I can't close it, can't use it to type and I can't see under it... does anyone else have this problem, or know the solution? Thanks! « Show Less
1584713
Since Apple released the 8.0 software I have had a similar problem with my iPad 2. There are two solutions to possibly correct the issue: (1) Hit the lock key once or twice on your keyboard. It should be the key on the top right hand side of your keyboard. or (2) Do a restart of your iPad by holding down both the start button and screen button at the same time until your iPad shuts down. Wait 10 seconds or longer and push the start button at the top or left side of your iPad. (Straight up from the head phone jack) Also make sure your key board is fully charged.
1047456
My experience (about two weeks of use) has been inconsistent. The keyboard always goes to sleep in less than 15 minutes of non-use. Sometimes it is after only a minute, and at other times it may be after a few minutes. But because it is better than the previous brand I tried to use, and because it was so inexpensive, I've been able to tolerate the annoyance.
1346867
It acts like a Bluetooth keyboard and sends page up / page down keystrokes. You can try those keys on an actual Bluetooth keyboard, and if they work for your app, then this will work. Note you can't use this device along with either another Bluetooth keyboard or the onscreen keyboard.
1602442
That sounds like a default issue whereby the tablet defaults to the onscreen keyboard when the tablet is turned off or the default settings have been changed. Try resetting the defaults in the Applications section of the settings of the tablet, and then reconnect the keyboard.
74363
Thank you. You should be able to discuss this with the manufacturer as to why the letter vanish. I am sure I can buy a new one, but I had a keyboard for 10 years that was still quite legible. The one that came with the PC is shabby. Also, please tell me why this computer is listed now at $845.00 ... Did I receive a used one ?
24092
Hi KathySleep mode are you speaking about your computer? Keyboard has no sleep mode. If this your computer that's a sleep just click your mouse or any key on the board. It should wake up.
1928575
Yes. Even better, it does it automatically when keyboard is connected. If the keyboard has gone to sleep, the on screen key board will appear. Just click on a key 2-3 times, keyboard reconnects and the onscreen keyboard dissappers. The keyboard goes to sleep after about 15 minutes. This applies to both iPhone and iPad.
2082368
I have never had a problem with that even when the ipad is in my purse. Is the magnetic part (that connects the keyboard to the ipad when closed) working? When you close it, just make sure the Home key is on the right. Other than that, I'm not sure what the problem might be.
820880
No, not in my case (ah situation no pun intended)...my opinion is based on the fact I got a ZAGG case for my wife's iPad and its working just fine...BUT my MINI case keys stick and I can't use it anymore... so its sitting on my shelf waiting for me to junk it or send it back to the factory...yes I admit to laziness, but why are the keys sticking? Did I drop it or did I
1394997
I had the same problem. It seems to work for me if I turn the power off in-between each use--meaning when I'm done working I turn it off and then turn it back on when I'm ready to use again. I've found that I need to do this if I have not used the keyboard for longer than an hour. Additionally, I always need to do this if I move my laptop to another room and then bring it back to my desk. This is an unfortunate problem because I really like the keyboard, except for this problem. BTW, I purchased the Bluetooth Sculpt Mouse at the same time, and I've never been able to get it to connect properly for longer than a few minutes.
172459
I'm not sure I fully understand what's happening. When you try to shut down does the machine give a message saying it is shutting down? Does it exit Windows? Either way, here are two things you could try that are harmless if they don't work. (1) Press and hold the power button to force a shutdown. Restart, then immediately try to shut down from the keyboard. Might work or you'll just waste a few minutes of your time. It it doesn't work, or you've already tried it and/or you think I'm stupid for suggesting it, try #2. (2) Remove the battery. A while back I had a screen issue. After a lifetime trying to get to tech support that was the suggestion and it worked. Yours doesn't sound like a screen issue, but if you can't shut down, it won't make things worse. If that doesn't work and you have to get to tech support, you might have a long wait. Good luck.
396012
When I select the keyboard in my iPad a window appears in the screen and it has a code on it. I disconnected the the keyboard an when I reconnected it a different number came up each time I did this. So I'm not sure what to tell you, sorry.
196150
I have had no trouble with my keyboard, and I type a lot. It is best to have the laptop on a flat base while typing. Try putting something flat & sturdy under your laptop or on a desk or table. You may find you'll have no further problem.
1366681
When I open up the Nook, I check to make sure the bluetooth on the Nook is searching. That is a symbol in the upper right hand corner of the screen. I then turn the keyboard on. (I also make sure I keep it charged up regularly. It doesn't have an indicator as to when its battery is low.) When I turn the keyboard on, the bluetooth symbol in the upper right hand corner goes to BLUE. If it doesn't, I'm not connected. I may have to turn it off then on again. When the keyboard is properly connected, it should be the default keyboard and I don't have anything to switch. Hope that helps.
572225
Daniel, it depends on the application that you are working with at that moment. Some allow to send the screen keyboard to the background (via the two function keys on the external keyboard). with other apps the screen keyboard dies not even appear (like gmail) and others (like this reply for example), stay with the keyboard on the screen. Guess that's some Android thing... I AM NO EXPERT. nONE THE LESS, i LIKE THIS sAMSUNG KEYBOARD... sa I love the Galaxy Note. Have the 10.1 and my wife the 8" ... besides the Galaxy phones. Have a good one Olaf
707829
I have had my keyboard for a several months and it is terrific! When the light are on and the back-lighting is one it is all blue like the back-lighting. In the upper right hand corner of the case is a little hole that is the back-lighting button. When you turn it on the entire keyboard is a lovely blue with dark letters that appear to be floating. By clicking the little button you can lower the background light by two steps. the fourth click turns it of and all is white. Sounds like you aren't turning the back-lighting on. Hope this helps. Skykisser46
1026343
I have had to go through these step many times. It will work for a while and then stop. Right now my ipad is just searching for devices and it doesn't show up at all- so I can't "forget" it. Just before this happened it started to take a while for the keyboard to start to work from sleep mode. The case scratched my ipad screen too. I bought it in June of 2013. It is a piece of junk- but as far as I can tell has only 6 month warranty. I stupidly did not get protection plan when I bought it. I hate it .It is now an expensive stand. Belkin customer support is really horrible. I noticed that Bestbuy doesn't even carry this anymore. I have had to go through these step many times. It will work for a while and then stop. Right now my ipad is just searching for devices and it doesn't show up at all- so I can't "forget" it. Just before this happened it started to take a while for the keyboard to start to work from sleep mode. The case scratched my ipad screen too. I bought it in June of 2013. It is a piece of junk- but as far as I can tell has only 6 month warranty. I stupidly did not get protection plan when I bought it. I hate it .It is now an expensive stand. Belkin customer support is really horrible. I... » Read More I have had to go through these step many times. It will work for a while and then stop. Right now my ipad is just searching for devices and it doesn't show up at all- so I can't "forget" it. Just before this happened it started to take a while for the keyboard to start to work from sleep mode. The case scratched my ipad screen too. I bought it in June of 2013. It is a piece of junk- but as far as I can tell has only 6 month warranty. I stupidly did not get protection plan when I bought it. I hate it .It is now an expensive stand. Belkin customer support is really horrible. I noticed that Bestbuy doesn't even carry this anymore. « Show Less