Is there a guarantee on this product if it breaks or stops working after a little while?
1259175
Yes. this is a good company. In addition to having excellent products with good warranties they also have excellent how to videos in case just swinging and tossing them every which way isn't satisfying enough
1259176
Yes they have a warranty but try won't break I have had them for a while now and hit them on things my dog ate it an they still work perfect if they break I will be surprised
1259177
Hi! We have a lifetime warranty on all flowtoys-manufactured products. Here are the basics:- If any non-electronic part fails for any reason, we will replace it for free.- If the capsule light inside your poi is defective/not working and not physically damaged (cracks or split shell or water damage), we will replace it for free.- If the capsule light is defective and physically damaged (cracked, split, water damage), we will replace it for $17.50/capsule + shipping.- Loss is not covered, so please don't throw away defective or damaged parts! Feel free to email us at support (at) flowtoys (dot) com if you have any questions or need warranty service! We'll be happy to help you out. :) Hi! We have a lifetime warranty on all flowtoys-manufactured products. Here are the basics:- If any non-electronic part fails for any reason, we will replace it for free.- If the capsule light inside your poi is defective/not working and not physically damaged (cracks or split shell or water damage), we will replace it for free.- If the capsule light is defective and physically damaged (cracked, split, water damage), we will replace it for $17.50/capsule + shipping.- Loss is not covered, so please don't throw away defective or damaged parts! Feel... » Read More Hi! We have a lifetime warranty on all flowtoys-manufactured products. Here are the basics:- If any non-electronic part fails for any reason, we will replace it for free.- If the capsule light inside your poi is defective/not working and not physically damaged (cracks or split shell or water damage), we will replace it for free.- If the capsule light is defective and physically damaged (cracked, split, water damage), we will replace it for $17.50/capsule + shipping.- Loss is not covered, so please don't throw away defective or damaged parts! Feel free to email us at support (at) flowtoys (dot) com if you have any questions or need warranty service! We'll be happy to help you out. :) « Show Less
1259178
Hey I'm not sure but I know the product is durable. Toss mine around hit things hard and no problems with them last a long time. Only charged them 3 times since I purchased them several months ago
1259179
They were a gift for my 24 year old son. He says they have a lifetime warranty. He also said they are hard to break. He uses his for performing for a local nightclub.
1259180
Hi! We have a lifetime warranty on all flowtoys-manufactured products. Here are the basics: - If any non-electronic part fails for any reason, we will replace it for free. - If the capsule light inside your poi is defective/not working and not physically damaged (cracks or split shell or water damage), we will replace it for free. - If the capsule light is defective and physically damaged (cracked, split, water damage), we will replace it for $17.50/capsule + shipping. - Loss is not covered, so please don't throw away defective or damaged parts! Feel free to email us at support (at) flowtoys (dot) com if you have any questions or need warranty service! We'll be happy to help you out. :)
653494
Mine doesn't work either anymore. I've learned it's better to spend a little bit more and get a better product. I bought another popular brand a few years ago and it lasted two years.
1629207
No... Not that I know of...when I got it I dont remember anything about a warranty... But it works good..
664671
I can't answer that.........do not know if there is a guarantee, check with the company.
1884232
Not sure if there's a guarantee but it seems the piece you received was already damaged. Mine is still perfectly ok after more than 6 months of use
1451753
I dont think there is but I have had it for a year and a half with no issues. Sorry I cant be of more assistance.
2018354
I don't think you're going to get a guarantee on an item like this unless it breaks in the first 30 days. If it did, you would have to pay the shipping to get it back to Amazon which would negate any refund. It's a good product. Large size, well made. Not like the flimsy ones you see at WalMart. I love mine.
1126992
Don't know if there is a guarantee or not, but I love mine. I have 2 other cases, and have not used them since getting this one over 6 months ago.
219016
I used mine about 10 times and it did the same thing. The guarantee requires you to return it and send a check for five dollars and they will send a new one. I have used them for years but apparently they now have a quality control problem. I decided to throw in the trash.
574099
Yes, as long as it works. I bought 2 of them and both stopped working within a few months of purchase.
664238
I would get in touch with the company that made it and see if you can get another..... or they can fix it....for free...... it should not stop working in a month or so .....they need to make good on it...or they can send you another one...... and you can send that one back......vince
1278904
In my experience, Yes. However, I bought it just once and it could be defective from the very beginning.
669992
To be honest, I have not found these to be particularly reliable, and am on my third one in a 2 year time period. If you decide to get another one, purchase a 3rd party warranty along with it. Also, make sure it is in sleep mode when you're not using it.
699269
I think your best bet would be to email or call the warranty company about that. They're the only ones who can really tell you for sure
1571910
Yes you're right mine too stopped working. I loved it so much when it worked. I will not purchase another one.
918380
Yes, but you have to be fully aware it comes with no customer support or technical support. If it breaks, it's done. Enjoy it while it lasts.
1436926
the warranty is good for 1 year. which means you will be able to use this product for about 1 year, minus the time it takes to ship the defective and and replacement units when it inevitably stops working. then, a few months after the 1 year warranty expires, it'll break and you'll be left holding an expensive piece of useless hardware.