I just got one of these for my Grandson. The Tartis say to pull to open. It only works when you push it in. Did anyone else have this problem?
1255770
I have this lamp, and after reading this, I checked it out and noticed the door is NOT designed to open (pull) out. The design allows only for pushing the doors open and starting the TARDIS sound and lights. This feature is not a deal breaker for me, I love this lamp and will enjoy it for years to come. I hope this helps answer your question.
1255771
The sign that says pull is the same sign that's on it in the show. The doors also push there. It may contradict bit it's accurate.
1255772
The instructions may be confused, because the doors push in, just like the Tardis in the tv show. Both doors push in and the top light and sound are activated.
1255773
the full size tardis the doors are pulled open like sign says . But due doors being broke on the lamp they redesigned the lamp to be pushed to make sound.
551384
Yes, if you pull it towards you it locks open. If you push it back it just opens, then when you let go it shuts off.
549769
Dear Andrew: Hold between your hands; twist in opposite directions. It will open. Load (nutmegs, or ...), and reverse the action. If this doesn't work, you shouldn't own one.
1903776
it might of got stuck by being closed for a long period, I ran mine in hot water when I tried to open itit worked fine and I have not had any more issues with it. Probably be buying another one..hope this helps
1012616
Bummer! Mine just opened right up, but when I close it, I have to twist firmly to get it to "click" all the way closed. I have a trick I use when I can't get a jar open-maybe it will work for this: hold the container upside down, and smack it sharply on the counter top. You may have to do it a couple of times, but it always works on jars! Just make sure you keep it level, so you don't break the container...good luck & sorry I couldn't help more...
1812561
It must be broken and you should return it and ask for a new one. I know the two I bought for my grandchildren worked very well. Good luck!
1978514
I cannot get mine to open either. Set it to TREE and then tried quite a few other nearby possibilities... Sending mine back. Bad directions or someone was feeling mischievous!
242486
It should open easily by just pulling it out.. That part does not have a lock so you're right.Try to pull it a bit hard but not too hard.. it tends to get stuck a bit sometimes.. but if it still does not open, contact the seller it might be defective.
1908510
It's a little tricky.sometimes I pulled forward on the lip and it opened. Haven't used it since last July.I'm going by memory. Turn and push key and button. Hope that helps
42926
It should open very smooth with just a press of the button, when I was reading feedback there was another person who had the same problem as you do but the one I got works great so send it back and have Amazon replace it and it should not cost you any money for shipping it back or for the shipping for the replacement. I hope that helps, Take Care !
1978513
I followed the instructions and set it to TREE but my lock wouldn't open either. Only after I went online and watched a youtube video on how to get it open using other methods did I see that THIS persons lock was originally set to SHED. I tried it and sure enough my lock opened up no problem. I think its just a manufacturing error with the instructions but SHED should open your lock if all else fails, seeing that this is a common problem.
1587636
We didn't have a problem with ours it works great we got it for our daughter for Christmas. Did u switch the function to Cd? Maybe it is defective.
2177577
I bought one that was a little chipped on the bottom and the ring didn't come up either (I pulled hard!). I returned it/replaced it--first for the chip, and because I couldn't pull it up. My replacement came up with little effort. I wonder if some are defective. But yes, you are just supposed to pull.
1417082
I had a problem with mine when a piece of cork got stick inside. I pulled it out with pliers and that fixed it. With a previous opener the cork would not come out and I had to hold it with pliers while pushing the button. If the opener is slowing down and stopping when you push the up button then maybe the battery isn't charged. There were some complaints that the battery wasn't lasting very long so I disconnect it after charging and then use until the charge runs out. One charge is good for thirty or so openings. Some batteries develop a "memory" when left on the charger all the time and this can account for short life. If this is the case then you might need to replace the unit.
1712970
Thank you, I had the same question! I kept turning and turning, and nothing. When I pushed it down and turned at the same time, it opened right away.
1008453
Lid will not open by it's self. batteries are new. lights all function properly. i reread instructions and everything seems to have been done right,but it won't open. Suggestions?
759426
I bought 4 of them as stocking stuffers for my grandchildren at Christmas. Did not try to open, they all worked. Unable to offer any ideas