i just one of these at bedbathbeyond. is there anyway a do it yourselfer could fix the axle/wheel problem before it begins?
1247773
Personally I don't think there is much you can do. The wheels are made of plastic and very flimsy. They are just on there waiting to break ....
1247774
Why try fixing it. Waste of your time. Just take it back to Bed Bath & Beyond for a replacement. Then come home and get on Amazon.com where there is a better selection.
1247775
See my Feb 2014 review "Inexpensive fix for front axle breakage". No reason you couldn't do that fix before the metal bracket cuts through the plastic pin. On the other hand, why do it before you have to. With some care, you should be able to drill small hole in axle with hand drill and put in brass screws. For me, it was worth $15 to have shop get it all centered and perpendicular. Mine now works better than when new, but we'll see how long it lasts. I don't see any wear on metal bracket or brass screw yet, so hopeful. KC
1247776
Make sure you have the handle pushed down completely before you roll it out. I did not do that with my first one and that is when I started having trouble with it.
1247777
I really don't know a bout fixing it before it begins but if it does not roll right, it can be returned to Bed Bath and Beyond for a new one as long as you h a ve receipt or bank statement, credit card statement, etc. The one I first bought did not roll to begin with. I have had no problem with the next one I got.
1730083
It is my understanding that the seller is also the manufacturer. They should be able to provide a new wheel. Also with the wheel measurements you should be able to get one from your local hardware store. If you have already tried these suggestions, I don't know.
1107134
Tighten a little more and make sure the crush washer is crushed or remove and try again but when comes off remember where the logo is and add a 1/4 turn before starting over
2172234
I would start with the manufacturer! I purchased two of these in Sept., so have not had to face that issue yet! You might try taking a wheel to Harbor Freight...they have all kinds of "stuff"...tools etc.
1777340
hmmmm, must have gotten one where quality control was asleep at the wheel. No idea where to find another one.........maybe try and find something that will work instead? I'll check around and if I see something that may work, I'll let you know.
1682468
How many wheel broken? If just only one, you can take the center wheel and replace it, replacement maybe hard to find, you need to find the right size and right base in order to install it
772033
Try wiggling the wheel on the back, but if recommend returning it. I hated mine.
416346
try a long bolt with washer . if the broken parts is the plastic good luck !!
2265764
There doesn't seem to be any options in the software that inhibit the wheel from moving like that. I would guess its a hardware issue, maybe something is stuck or broken. Perhaps opening it up could help you find out (if it doesnt void the warrantythat is, if it does then contact customer service)
2156616
While the unit is cheap, it also was not well made. So I sold it. Like, the axle was not true and lined up correctly. It just is not a tight unit. I'd go with a brand name.
1394384
I did not have this problem. The wheel has gone on easily for me. Actally, in your case, it sounds like there was a factory malfunction...just a fluke. Mine has been great for years, other than the wheel coming off a couple of times. I hope this info helps you.....Cathy
1786133
One of the wheels' back has a bigger star looking thing that goes to the motor to turn the wheels. I messed that up the first time.. Not sure which trouble your having. But I also had trouble putting in the little pins in the wheels I had to push down really hard you may want some help though.
1671527
Simple Solution and very easy: Contrary to the instructions, Install the rear axel first. Assemble the front axle and with the body upside down. Line it up with all the washers and spacers in the correct place. Carefully turn it over on the floor and check that everything is in place. Press down on the front of the body over the front axle and it will easily snap in place.It took me awhile to figure this out and I have been feeling guilty for not sharing it sooner. Hopefully this will make Christmas brighter for some parents as it is a wonderful product but with lousy instructions. maybe the company will read this and change their instructions. Steve Simple Solution and very easy: Contrary to the instructions, Install the rear axel first. Assemble the front axle and with the body upside down. Line it up with all the washers and spacers in the correct place. Carefully turn it over on the floor and check that everything is in place. Press down on the front of the body over the front axle and it will easily snap in place.It took me awhile to figure this out and I have been feeling guilty for not sharing it sooner. Hopefully this will make Christmas brighter for some parents as it is a wonderful product but with lousy... » Read More Simple Solution and very easy: Contrary to the instructions, Install the rear axel first. Assemble the front axle and with the body upside down. Line it up with all the washers and spacers in the correct place. Carefully turn it over on the floor and check that everything is in place. Press down on the front of the body over the front axle and it will easily snap in place.It took me awhile to figure this out and I have been feeling guilty for not sharing it sooner. Hopefully this will make Christmas brighter for some parents as it is a wonderful product but with lousy instructions. maybe the company will read this and change their instructions. Steve « Show Less
67078
Unless you are patient about doing it yourself, I would take it to a bicycle shop. They can replace it and in my area, it would cost less than $15.
481531
try pushing the wheels in tighter; they're supposed to snap in. you need to use some strength. put some elbow grease into it man.
178069
well don't do like I did and just crank it down from the outside. I broke the inside part. make sure you hold the inside part while you tighten the outside with wrench. If you mess up though it only costs you bout $20. for an offset spicket
223894
I would take it off and put it back on and see if it sits properly. Also (I dont know your skill level) make sure the washer is on correctly, there are two very distinct sides. You will LOVE the Brake by the way.... that concussion from this thing is a beast, and almost little to no climb