will this product freeze? I had an emergency when it was delivered, and they left it outside.
1250679
I have no idea. If there is alcohol in it then no. If not, then perhaps. Either way should not affect effectiveness.
1840934
They tolerate heat a bit better than cold. If you think it is cold enough for the culture to freeze, I would wait to order until it is a bit warmer. Or make sure you will be at home when it arrives.
2107504
I made some with leftover smoothie this morning and 4hrs later they're frozen. I wasn't checking on them regularly though.
98279
mine will on occassion freeze, but after i exit out and restart it, it will work fine. ive had mine for about 6 months now and my son has played with it everyday.
102667
Look at the directions on the package. If not Google info regarding your question. I am sorry but my answer was not very helpful. I use it only frozen. Awesome product. Make sure you Google (hopefully someone responds in this forum) and get an answer otherwise you can easily ruin it .
336347
It was sent to me with one ice pack that was completely melted by the time I got it. Also, it was delivered about 5 days before Amazon's estimated delivery date, so be sure and check your mail for it every day after you order it.
418897
I did not receive a cold pack with mine (it arrived in the winter so it was plenty cold from that). If you put it in the fridge upon receiving, the integrity of the product shouldn't be compromised.
198245
No!! Just wipe it with a dishrag & towel dry & re freeze for your next use!
2013403
No. I put in ice packs with my food. I unplug it when the car is not running and everything has stayed cold for at least 4 hours with it unpluged. The ice packs are still frozen and just a tiny bit soft.
39685
Only time mine didn't freeze in 12 hours all the way, was when they were kind of insulated between some other stuff with another bag on top of it. Overnight, it froze the rest of the way. Try moving it in your freezer. I bought some more because they are awesome.
361668
They have an excellent website that will answer all your questions. But as I understand it...it will not go bad if left unrefrigerated BUT it is best if you freeze the unused portion...leaving it out will not make it go bad...refrigeration is good of course...freezing it is best/ I take the powder to work with me...it is unrefrigerated for 12 plus hours and it is fine.
735972
I got mine in the winter months and they were packed right and did not freeze even though they were left at my mail box. It was not below zero when they came but it was freezing.
758915
It has not been frozen when I buy it through amazon, but I do stick it in the freezer right away to help with freshness... otherwise it has a tendency to go stale pretty prematurely.
188459
I froze mine. It has special extra long lasting cubes in the gel and will stay ultra cold for an hour. You will freeze before it thaws.
962661
It is a mineral oil suspension so my guess is that they probably didn't freeze. But I agree with Anonymous - I'd check the OcuSoft website or your local pharmacist.
315755
are you going to keep the bag outside in the winter, then it might freeze. My bag is inside my house in the basement, so it is not an issue.
1490977
Did it sit out for awhile before you opened it? As soon as it is delivered, I unpack it -- which is problem if it gets delivered while you are at work! I would contact the company though, they ARE AWESOME and respond QUICKLY to any issues.