I have had this juicer for about two months. I use it properly ever time. The auger is always in correctly. I never abuse it. My auger now has visible gouges/scratches on it. If it is made of such hard plastic, why is this happening? Anyone else have this problem? Has the company commented on it? I love the juicer, but I may have to return it if this problem is not solved. Any help would be great. I have had this juicer for about two months. I use it properly ever time. The auger is always in correctly. I never abuse it. My auger now has visible gouges/scratches on it. If it is made of such... » Read More I have had this juicer for about two months. I use it properly ever time. The auger is always in correctly. I never abuse it. My auger now has visible gouges/scratches on it. If it is made of such hard plastic, why is this happening? Anyone else have this problem? Has the company commented on it? I love the juicer, but I may have to return it if this problem is not solved. Any help would be great. « Show Less
1248737
I've had mine for a few months and have used it a lot...sometimes I put too much in, but I've not noticed any gouging. Doesn't it have a 10 year guarantee? AS long as it still works and it's just looks, I personally wouldn't worry until it looks like it might actually be breaking apart. I guess it's just a bid DUNNO from me
814157
You should contact Omega. The juicer is under warranty. They will trouble shoot this with you to find out what the problem is. They will replace any parts that need replaced and advise you on any changes that need to be made in your juicing proceedure or any thing else. Their phone number is 800-633-3401.
1248738
I have had this juicer for 5 months, but only use it about twice a week. After seeing your comment I looked closely at my auger and did see some very small scratches on one of the chisel edges (I think that is the correct terminology), but really minor enough that I never noticed it before I went looking for it. I have no 'gouges' or chipping or breaking at all. For what it is worth, that is my experience.
567096
Hi, Kaitlyn, the pulp, skin, etc . . . was actually pretty mushy, once all the juice ran into the glass. In fact, a lot of the contents was stuck to the inside of the machine, instead of going into the container. I had the lid on properly, but it didn't seem to transfer all the contents into the bin. Some of the fruit was even stuck on the outside of that tool, used to push it down into the chamber. It was fairly quiet, considering how big this thing is. As for being compact and transportable, I would have to say "No." This thing is huge, and you have to make sure that several parts are securely in place, otherwise, you will get a big mess, when you turn it on. Hi, Kaitlyn, the pulp, skin, etc . . . was actually pretty mushy, once all the juice ran into the glass. In fact, a lot of the contents was stuck to the inside of the machine, instead of going into the container. I had the lid on properly, but it didn't seem to transfer all the contents into the bin. Some of the fruit was even stuck on the outside of that tool, used to push it down into the chamber. It was fairly quiet, considering how big this thing is. As for being compact and transportable, I would have to say "No." This thing is huge, and you have to make sure that several... » Read More Hi, Kaitlyn, the pulp, skin, etc . . . was actually pretty mushy, once all the juice ran into the glass. In fact, a lot of the contents was stuck to the inside of the machine, instead of going into the container. I had the lid on properly, but it didn't seem to transfer all the contents into the bin. Some of the fruit was even stuck on the outside of that tool, used to push it down into the chamber. It was fairly quiet, considering how big this thing is. As for being compact and transportable, I would have to say "No." This thing is huge, and you have to make sure that several parts are securely in place, otherwise, you will get a big mess, when you turn it on. « Show Less
912224
I've had this happen a couple of times when I run the pulp through a second time (I do this a lot) or when I've run the machine a little too long (my family drinks a lot of juice). I'm not sure if it's the combination of pulp overload and juice leaking under the bowl creating a suction, but the only way I've been able to get the bowl off was continual flushing with warm water. I have a big glass pitcher that I normally use for the juice side. I pour as much water as I can while the juicer is running: flush it through, repeat, wiggle the bowl, repeat ... I would also suggest calling Nutriteam. Although I forgot to ask about this particular problem, I've found them to be very helpful. I've had this happen a couple of times when I run the pulp through a second time (I do this a lot) or when I've run the machine a little too long (my family drinks a lot of juice). I'm not sure if it's the combination of pulp overload and juice leaking under the bowl creating a suction, but the only way I've been able to get the bowl off was continual flushing with warm water. I have a big glass pitcher that I normally use for the juice side. I pour as much water as I can while the juicer is running: flush it through, repeat, wiggle the bowl, repeat ... I would also suggest calling... » Read More I've had this happen a couple of times when I run the pulp through a second time (I do this a lot) or when I've run the machine a little too long (my family drinks a lot of juice). I'm not sure if it's the combination of pulp overload and juice leaking under the bowl creating a suction, but the only way I've been able to get the bowl off was continual flushing with warm water. I have a big glass pitcher that I normally use for the juice side. I pour as much water as I can while the juicer is running: flush it through, repeat, wiggle the bowl, repeat ... I would also suggest calling Nutriteam. Although I forgot to ask about this particular problem, I've found them to be very helpful. « Show Less
21690
Great question! When I wrote my initial review of this juicer, my only complaint was the warranty. Unfortunately I exercised my warranty privileges early on and found out what poor services they were. I was fortunate, I guess, that my machine broke within the first year or else I would have been out of a juicer. I wouldn't recommend this product based on the warranty alone.
1115876
I haven't notice. I like my Champion juicer. This is the second one one have bought because the first one i gave to my brother.
2138131
This must be defective. I would send it back. I've had mine and used it for five months; having my pool cleaned daily. Never had anything wrong happen to it. I would send back and ask for another. I love my Aquabot!!!!!
207792
Reduce the content of metal filings in your recipes? :)Your experience is the opposite of mine, but maybe one beater isn't setting right and it's being smacked about by the other... Make sure both beaters are in completely and don't turn much without the motor running.It should still be under warrantee, maybe this is a question for the manufacturer.
145682
I'de ask the manufacturer, but what does it matter? If my unit completely fell apart after the first year of daily use, I'd say "well done" and go out any buy another. These juicers are so good, I'de purchase one every year if they were disposable. Twelve; Fifteen; who cares? Your 'cost per day' is NILL. Buy one and get over it! Just my 2 cents worth of common sense.
719502
Hey Barbara, Let me tell you this...by far, this is the best juicer for the dollars...by far...I have owned many centrifugal type juicers...First to your question...Yes....this is more Froth with this juicer...but I do not believe this is much of a problem. The motor, is much more powerful than its competitors...like Jack lalanes juicer. If you refrigerate you vegetables and fruits...there will not be effected by the higher speed, and more power motor...just a little more froth. Here is why this juicer ROCKS. I owned the Jack lalane for many years...and it is definitely a very good juicer...However...it does have a few problems...1. The center plunger can Jam...It has a square side...so if you don't put it in correctly....it will get stuck...and then you have to hammer it out with a stick. The Omega's plunger has a guide and cannot jam 2. The motor on the Jack lalane can stall out if you put to much in at one time...it does not happen often...but it can jam...then you have to take the machine apart and clean it...to unjam...the Omega....never jams! 3. The jack lalane plastic on the lid and plunger...stains very easily...the Omega...does not stain...and seems to clean very easily...as if there is some special coating on the plastic...PLUS...the Omega has a stainless steel main bin..which really cleans easily.. ***All I can tell you..is that I am extremely happy with the Omega...there is never anything that is absolutely perfect..but this come close!
1989256
We never had that problem. Very sharp blades. Make sure you are pressing straight down on the auger. We bought replacement blades as a precaution, but were lucky to find a reputable blade-sharpening business in our town.
1114396
Well mine is pretty new, so I do not have this problem yet, but I did read about that in some of the reviews. I put mine in the case after each use so it does not get banged up. Hope this helps.
965306
i never buy additional warranty. I juice almost everyday and Is working solidly for more than half year. I have never seen such easy cleaning juicer in my life!
933451
No problems with ours! Maybe you just received a one off "lemon". Try again...my kids love ours as do I. So great for mixing powdered drinks...and for "remixing" when juices settle.
1991695
well, to start with, my Acme isn't your Acme!! My mother's machine was purchased in 1965 by the company called "Acme", your's is now owned by Waring, I believe; I don't sell juicers, but that's what I've heard!! If the pulp is wet then your blade needs to be sharpened OR you basket isn't spinning as fast as it needs to (it uses centrifugal force to take the shred and move the juice from the shred). This could be the nut not fully twisting down, or your holes in your basket could be clogging the juice from going out into the pour spout holder under the basket and not allow it to come out. I personally now own an auger Juicer by Samson (but i would suggest their competition Champion or another brand, as this one after 3 years is starting to have 'issues"), which is NOT a spinning juicer, but a cork screw type that grinds the fruit/veggies/meat/grain and releases the juice away from the fiber which is then dumped out.
1856716
David, my suggestion is return it and ask for a refund. Mine worked for half a glass of juice and then there was more juice on my walls and ceilings than my glass. So please return it, ask for your money back and buy another brand.
1137956
I do not have this particular juicer, but I had a different one that I had for some time. A caregiver was using it and put a towel underneath to catch any drippings. Later, we figured out that the towel had blocked the fan and caused the motor to overheat and will no longer turn on. :^(Do not put a towel underneath!
663757
I'm not sure what's in the motor as it's encased in a plastic housing but there are two gears that mesh together to "juice" the food. These two gears are both metal and plastic. The metal gears are what the veggies and fruit come in contact with first. The plastic part of the gears are shaped like a cork screw and push the ground up pulp through the screen. The plastic part seems to be made out of the same material some cutting boards are made out of. They feel very durable. We use our juicer every day to make juice for a 5 person family. We also will run it for long periods of time to juice up 15lb boxes of apples, pomegranates, carrots, what ever is in season. It works great!!!! We are very pleased with it. I'm not sure what's in the motor as it's encased in a plastic housing but there are two gears that mesh together to "juice" the food. These two gears are both metal and plastic. The metal gears are what the veggies and fruit come in contact with first. The plastic part of the gears are shaped like a cork screw and push the ground up pulp through the screen. The plastic part seems to be made out of the same material some cutting boards are made out of. They feel very durable. We use our juicer every day to make juice for a 5 person family. We also will run it for long... » Read More I'm not sure what's in the motor as it's encased in a plastic housing but there are two gears that mesh together to "juice" the food. These two gears are both metal and plastic. The metal gears are what the veggies and fruit come in contact with first. The plastic part of the gears are shaped like a cork screw and push the ground up pulp through the screen. The plastic part seems to be made out of the same material some cutting boards are made out of. They feel very durable. We use our juicer every day to make juice for a 5 person family. We also will run it for long periods of time to juice up 15lb boxes of apples, pomegranates, carrots, what ever is in season. It works great!!!! We are very pleased with it. « Show Less