paper jam tray 1: anyone have problems with this?
1246159
+1 for scrubbing the 3 pick-up rollers with WD40 and a coarse, lint-free cotton cloth. I got to the point that every other sheet would say "paper jam tray 1", and the paper was either not pulled out of the tray, or maybe lifted just a tiny bit. I cleaned up all of the dust I could find, and then cleaned the rollers with a damp cloth like Brother suggested, but no change. Here's exactly what I did to fix it: * I moistened the cloth with WD40 - (don't spray inside printer or you'll get drips) * I scrubbed sideways on all three rollers (one grey, 2 black) * feed 1/4 turn, then scrub again, all the way around. * Repeat this cycle a second time, just for good measure. * Verified no greasy, oil slick left on any of the rollers * I scrubbed over the tray pick-up pad. * Reinstalled paper tray and everything is printing like normal
1256968
never jams unless paper tray is overfilled. or using cheap recycled paper. With HP paper it never jams.
1157848
making a statement that it may be the reason i am all of a sudden getting fails. advice is always welcome though.i was just going to grab cheap. using a sony dru-840A. a while back it started failing to open the tray.
433007
Mine jammed after i folded a piece of printer paper twice to make the work faster. After I unjammed it (which is really hard to do) i stuck with regular printer paper and construction paper.
1311570
Sorry, I can not answer that particular question. The only problem that have had is that it jams up bad if I try to use much less than 25 or 30 sheets of paper in the in tray.
1127535
I never hade that problem!! The problem I have had is the printer will not grab the paper I have to feed it the paper.
81232
It jams sometimes, but it doesn't damage cards. It seems to be jamming more often lately. Any suggestions on how to prevent jamming?
1276710
Just to add to the previous answers, you can actually put in about 5 sheets of paper at one time and I have had no trouble with paper jams.
1218433
I did, you need to do a hard reset to get it back in order. I believe there's a little hole that you stick a paperclip in for 30 seconds or something. There are instructions on the website.
196575
I've had this printer for maybe a year, and I've only had two or three jams, usually if I've been printing a lot of graphics-heavy stuff without giving the machine a rest. It overheats and the paper seems to stick. I find if I let it cool down and pull out the offending paper wreckage, I can continue without incident. I realize this may not be really helpful to you but it's what my experience has been. I find it interesting how many totally divergent experiences people have had with this machine.
1201616
I have not had any problems with jamming. This is the slowest printer I have ever seen and has many other negatives but I have experienced no jamming paper problems.
1745469
I have not had a problem with jamming. Sometimes the large stack of paper stops feeding into the shredder but if you lift the cover and straighten the papers it will start to work again. I am happy with the shredder. I usually use it while I am at my computer. Just place your papers and forget it.
616063
We've had the same problem. The tray/holder is poorly made and I would not recommend it. We bought it some time back and just recently used it for the first time. My intention is to return it.... as soon as I find a box it will fit in!
1384982
I had a similar problem, and discovered a tiny piece of paper blocking the paper entry slot. I was able to remove it by passing through the paper entry site a very thin piece of plastic sheeting back and forth through every area of the entry slot to push out, what I then discovered was the tiny piece of paper that was 'jamming' the 'roller from revolving and grabbing a sheet to print. It corrected the problem and my printing began again.
163686
I have . The major problem is you can't put very much paper in shut and it jams frequently.
477545
Yes, mine will only see the paper if I fill the tray about 1/2 way. Put less paper in each time and you wont have the issue anymore. Too bad too, because it is a great printer otherwise.
196576
I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so are some copiers - and there ARE work-arounds. So I'll take my chances with it, and post a review later... I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so... » Read More I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so are some copiers - and there ARE work-arounds. So I'll take my chances with it, and post a review later... « Show Less