Hi recieved mattress top and it still won't lay flat after 18 hours thank you any ideas
1270840
Just give it about a week.... It will lay flatter & flatter day after day. Ive had mine for about a month & its completely flat! No creases at all! Be patient ;)
1871680
Ive had mine for a good nine mounths now, and two people weighing about 160 sleep on it nightly and i haven't noticed any flatning. When i was doing my research for which bed to buy i. Had heard a lot of companies were doing a bait and switch, they would sell really good matress for a while, build up a good rating, and then start selling crap ones to make more of a profet. So just be careful with as to whome you buy it from, and to read ALL of their reviews to see if they played any said games with people.
388058
Ours was fully expanded within 3 or 4 hours, and we let it lay for about 6 before hoisting it onto the frame. We were pleasantly surprised. I can't venture a guess as to why yours hasn't. Maybe you should contact the manufacturer and ask for a solution. Good luck.
1194674
Hey Cali Girl, I feel your pain ;) I put that problem in my review. Maybe 3 out of 6 times I can get it to lay flat, but it never really is totally flat. You just have to work with it. Lay it on it's side and see which panel wants to fold. I keep the zippered top on, that might make it more difficult. Wish I had the answer.
91531
It appears you bought a defective mattress. Suggestion: Notify Amazon that you want a refund or a replacement.
1494668
The mattress needs to rest on a bunkie board (slats). I don't think one central support will do.
714888
I put mine in the dryer on low for 15 minutes. The directions said after any time the pillow appears to flatten to put it in the dryer to fluff back up. Hope this helps.
388059
dear D.Flowers...if your ends are curled up,that means the foam mattress ends did not spread apart..you may have to unzipper it and straighten it (it could be that during expanding process the cashmere top caught the foam mattress and it didn't unfold right )..to fully expand should only take 8hrs ......hopefully this will help you
576182
The pillowtop on my mattress was dilapidated too. I put a fitted sheet over the mattress and pillowtop, placed the foam over sheet and then another fitted sheet over the foam and mattress. Feels like a bit much at first, but now I love it.
1689028
I really don't understand your question. The box that the mattress top arrives in is quite compact. You need to open it and let the topper air out in a flat space for 2 days...before you put it on your mattress. Once you do this, you will be sleeping on a cloud...getting up in the morning refreshed, no pain, and actually maybe not wanting to leave the comfort of your bed!!! I would never give ours up!!
1252423
We bought a mattress similar to what you describe and it had several layers of memory foam on the top. It was not firm enough for us, We turned it over and it is much better. We also bought the foam you mention. I already answered that it wasn't as firm as we were led to believe. Our piece had no cover,cracked easily when rolled up. Both our purchases were from Amazon but to send these products back just is not worth the effort. They are not typical of the many things we have bought from Amazon. My conclusion to answer your question is " it wouldn't be firm enough for us".
37621
did you unfold it and let it sit for a couple of days? this helps to let it rise before you sleep on it....you can stand it in a closet if you are cramped for space
1749913
The mattress is vacuum sealed nearly flat, rolled and boxed. Here is a video that shows how it arrives: http://www.youtube.com/watch?v=-xv-nsXagng
1375404
I had a problem and when I asked for new mattress cause how lumpy it was, they told me to use a ruler and flatten to show lumpiness. That's impossible. You have to lay on it all night to realize how damn lumpy it was.
1641852
God love you. Same thing happened to me. I bought the 11" memory foam. Only one person mentioned that the mattress was very firm and that was unfortunately after I purchased it. Damn thing kept getting harder, and I kept buying more foam toppers for comfort. Fortunately, my mom needed a new mattress and she has to have very firm. I gave her the hard 11" and ordered an 8" pressure relief memory foam and I love it. Feels so good to sleep on my side and not wake up hurting! So forget trying to "fix" that hard mattress and just get another one. You will quickly forget about the money you threw away! God love you. Same thing happened to me. I bought the 11" memory foam. Only one person mentioned that the mattress was very firm and that was unfortunately after I purchased it. Damn thing kept getting harder, and I kept buying more foam toppers for comfort. Fortunately, my mom needed a new mattress and she has to have very firm. I gave her the hard 11" and ordered an 8" pressure relief memory foam and I love it. Feels so good to sleep on my side and not wake up hurting! So forget trying to "fix" that hard mattress and just get another one. You will quickly forget... » Read More God love you. Same thing happened to me. I bought the 11" memory foam. Only one person mentioned that the mattress was very firm and that was unfortunately after I purchased it. Damn thing kept getting harder, and I kept buying more foam toppers for comfort. Fortunately, my mom needed a new mattress and she has to have very firm. I gave her the hard 11" and ordered an 8" pressure relief memory foam and I love it. Feels so good to sleep on my side and not wake up hurting! So forget trying to "fix" that hard mattress and just get another one. You will quickly forget about the money you threw away! « Show Less
1757944
I don"t know why your having that problem. I have a queen size topper and it is all i had hoped it was and i iam very, very happy with mine. Sorry!
542140
Return or exchange it. This is an awesome dog bed and it should have popped into shape and been ready to use almost immediately. I am very impressed with it. You must have a defective one.