purchased your product many times and very happy however my last bag had tiny thin chips, not appropriate for my dogs have you changed your standard
1273259
I am a fellow chip buyer. Sometimes I have different sizes. I prefer the small ones mixed in because I have dogs who are small and large also. This last shipment I was peeling them apart. I order them on subscription but once in a while I get a weird bag. Most of the time they are great.
1273260
My recent shipment did have smaller chips but my two dogs (90 pound Doberman and 60 pound Mixed Breed) seem to enjoy them just as well as my previous orders.
1273261
They are not consistent with the size of the chips. Every bag is different.
1273262
I have been ordering these chips for a couple of years. Dimensions and thickness vary by the bag. They vary so much that I try to have two bags going at all times so that I can match the chip size to the size of my dogs and the time of the snack. Despite the variability in size and thickness of the chips, I continue to order these because they do not have unknown chemicals, etc. which is what you get in chips from China.
1090951
I think you are really asking a product QC question that needs to be communicated to the manufacturer? In response, never had any issues. Of course we used these for our dog (RIP), and he never commented or complained about what you describe.
43725
Each of the four chips I received were labeled with different color on the packaging. You may want to contact the seller and see if they sent the wrong reset chips.
159333
Your bag is most likely defective. It is impossible to know for how long exactly those holes have been there, in which case many different bacteria could have entered it. I would not feed that to my dog.
1621805
I have ordered on 3 different occasions and each time "food grade" was plainly printed on the bag.I would be cautious and return if there is a pet involved or using around food storage. Hope this helped you in some way.
204704
I do not believe so. Go back through the comments, read the thread of emails I exchanged with the manufacturer and make up your own mind. If you need to ask, look elsewhere for your dogs treats.
1941311
I really feel this is a bag MORE for those Tiny-Tiny-POCKET pooches.... mine is a rat terrier and his shoulders came to top of bag..the rest HUNG out..I think the Bag manufacturer is very misleading!! I BOUGHT one and couldn't use it.... How much are they charging for it now???
514349
Not my experience. I received a bag of primarily thin ones. My chewers gulped them down, so that was my first and last bag. There's also a 1-star reviewer stating they were square and too thick. When did you order your last bag? Were they all primarily square or various sizes? If I could get a bag of thick ones, I'd start buying these again.
84131
Afraid not as we no longer use this product. Nothing as such wrong with it but found them to be rather too small for our dogs. regards.
54573
You can contact them and ask. Try chuckit.com and they have a place you can email them. I don't have the packaging anymore so I don't know for sure. I do know these are the sturdiest balls I've found for my dog. I've some of them for three years now and they still look brand new.
705788
Unfortunately this can be the case with some treats. I too have had the experience of being disappointed when opening a new bag of treats. However I don't think I had that problem with the Whole Life treats.
2212604
Thank you for your question. At this time we do not carry any dog food. That's not to say that we won't in the future, but it's not in our immediate plans. Thank you for choosing Rocco & Roxie for your dogs' treats!
104714
I have no idea. The chips were so good we ate them all and threw away the bag. Sorry. Wish I could have been of more help.
592008
Has anyone checked with them again recently on possible peanut cross contact? I almost bought directly from their website but it said there was a possibility of peanut contamination, but the bag does not say.
2007083
I noticed a change too. I had hoped it was just one bag, and I have to say my cats don't like the new product as much. This may be the last time I purchase this product. I called the company, but they never responded to me. Guess they don't care.
1335700
I have not ordered chips in a long time. The package I received was current and looked like any you would see at S's Club but was more convenient.
1867779
I guess you'd have to contact the manufacturer. I've trusted it and have been very pleased with it. It was recommended to me by some very knowledgeable dog breeders and owners that I trust. I would be shocked, I guess, if this product were anything less than of the highest quality - I hope I'm right!!