Mine is dead. Any advice for recovery? Is there a way to open it up to recover data or arecovery program to download?
402921
At this moment I am pulling data off an external USB drive that appeared to be totally dead. Clack, click, whiirrrrrrrr and never came online. I froze it. Not kidding: http://www.emergingtechs.com/posts/put-your-hard-drive-in-the-freezer-to-recover-data/ Mine works for about 1/2hr until the drive warms up again, then back into the freezer. Given this scenario it makes sense to know what is critical, get it first, and get the non-essential stuff later. All my important stuff is already recovered and now I'm copying over 40GB of "nice to have" stuff. As soon as this process is over I'm going to improve my backup scenario!
1739941
Hi Clara, I have lost mine too! I am still working on "finding" it if I can't my techy son is home for Easter Sunday so I will set him the task and let you know. Jane in Devon
1879559
That's interesting. I just kept mine in a box, but that was fortunate because when the new drive failed they were able to retrieve my data (again) from my original drive. I would think a computer place that does repairs could help you.Sounds like a great idea, good luck.
2091333
Same problem here. When backing up my music and photos I kept getting this error message, now I'm thinking the hard drive might be dead. Hope I can recover my backed up files.
2279317
I ended up up freezing it in the freezer for a while and then plugging it in to get some of my data off. I'm pretty sure that's a last ditch effort, so maybe don't do it unless you've tried everything else. Hope that helps. Sorry you lost data
327002
I have not recovered any deleted files from this device as of now. But it should be similar to recovering data from a regular flash drive. There are various software that can help you with this. But i would read reviews on internet before using anyone of them
2159850
I have had no luck with mine either. It is' t worth the money I paid would love to trash it not pkeased.
910725
Always worth the shot. But: What OS? External Drive or Internal? Do other Drives work ok? I've never known DW to damage a drive, but it will tell you if it can't do it.You tried rebooting? Does the errant drive show up on Disk Utility from a different drive? Checked cable connections are intact? (try a different cable) . Tried Data Rescue 2 to salvage data?
1638407
Bought it for my 10 year old, it's been dead for a long time. Sorry, I'm no help! Good luck!!
1019661
You are very likely out of luck! I had a similar problem when I got a new hard drive and contacted the company for help but never got an answer. They are very likely out of business. So what I did was download a program called Chord Pickout. It's not quite as feature rich but it does the job
1495586
True. My network specialist advised to try a free recovery utility such as Recuva. All data may not be retrieved in tact, but it might be worth a shot.
1920517
Hello friend, if you have the chance, I suggest you search for other model and brand of equipment. I bought two of these and both have stopped working very quickly, including loss of data... Support left much to be desired... Sorry for my English...
1446860
Mine appeared to be DOA. No signs of life. No LEDs lit. Even using the enclosed software for discovery, my PC did not recognize that anything was attached. I gave up. I meant to return it but forgot.I am quite experienced and, so far, no device that actually works has been able to defeat me, so this must be a dud.
2186110
Hi Lori,You say you're unable to view anything on the drive but its recognized. Could you explain this more fully? Do any folders show up on the drive or anything?
47998
I am not familiar with the drive you have but if the connections match, give it a go. In my situation, it was the PC that crashed with a healthy hard drive. All I had to do was remove the hard drive from the PC and hook it up to Apricorn and I was back in business. I wish you all the luck!
2046249
Just plug it in - I backed up my entire hard drive. If you have issues - contact their 800 tech desk.
1283664
If you have recovery disk,just replace hard drive ,put disk recovery computer.do not have disk ask toshiba for it