It is my understanding that the Probiotic product is supposed to be kept refrigerated. When ordered over the internet, how is it kept cool?
1031642
I received my order of Primal Defense which was delivered in my mail box. I didn't know it was put in my mailbox until the next day and temperatures are over 100 outside. My bottle of probiotics was very hot because it sat in a hot environment for 24 hours. Do you think that is a problem for the quality of the product?
1031643
Hi John, Primal Defense ULTRA is not a heat-sensitive product. The probiotics are activated once they come into contact with moisture. The heat-sensitive probiotics from Garden of Life are the RAW Probiotics, and if purchased from Apple A Day & Beyond, are shipped with silver thermal bubble wrap and ice packs to retain integrity during shipping. Please let us know if we can be of any further assistance and have a great day!
1031644
Hello John! As with most other supplement companies, we do not ship products with a cold/ice pack. Manufacturers are aware that products are not going to be refrigerated 100% of the time during transit, therefore the amount of organisms exceeds the product label claim to ensure that by the time the product gets to you, it will still contain the amount indicated on the label. We hope this information is helpful! Jessi V.
1031645
John, The nice thing about the Primal Defense is made so the Probiotics are viable without refrigeration. It works really well and I have 2 chronic illnesses. This is the only product(s) that have worked for me and I honestly can say if it's worked for me there's a high probability it'll work for anyone. I also highly recommend reading the book Patient Heal Thyself from the holistic doctor who produced these products. I hope this helps.
2136057
No need to refrigerate since it has new technology which protects (Acid Armor)/shields the pre/probiotics from damage. Safe during shipment.
1227828
It should be kept refrigerated. It's kept that way in stores, and most mail order retailers ship it cold. I would not order in summer, because they didn't cold package it.
1698841
Hello caromtns. Yes, alhaytham is correct. It should be refrigerated to extend the life of the micro-organisms in the capsule. We will be looking into an encapsulation process that eliminates the need for refrigeration, in the new year. Thank you for your question, caromtns. And thank you for your reply, alhaytham. Amazon is the biggest retail platform in the world, it is this type of 'conversation' that creates community and unbiased feedback that is essential for the consumer to make the right choice for them. Sincerely Victoria Playfair Co-founder Savi Wellness Products
1215140
Hello! We do not use refrigerated carriers to ship orders. Please be assured that the product is hermetically sealed and the probiotic count exceeds the label claim to ensure all label claims hold true at the point of receipt for the customer. Refrigeration is recommended once opened. We hope this information is helpful!
1599935
All the strains are probiotic.It is designed so it does not have to be refrigerated. But it is best to be refrigerated.
1989708
I have ordered florastor which is the same product and they did not ship it refrigerated. Apparently, it does not need to be kept cold.I am no expert however.
1635224
Keeping the probiotics refrigerated helps to keep the bacteria fresh which makes it more beneficial for your gut flora. I have left it out over night and still have the benefits. The Udo's web site states that it can be kept on the shelf for up to one month but the bacteria begins to lose it important potency. I hope this helped with your question.
201460
Threelac probiotic does not ship with a cold pack. Refrigeration is not required although the company indicates that consumers may refrigerate if they so wish, however, they caution against potential for freezing as that would damage the product. Stability studies have shown claimed activity up till expiration date.
932116
We ship all probiotics with an ice pack. However, in accordance to the manufacturer's shipping policy, the ice packs will not remain frozen. As long as the probiotics are shipped with a frozen ice pack, there potency will be maintained during transit, even if the ice pack is completely warm and thawed upon arrival.
1527388
Customers like me don't know the answer to this question. I get many questions like this being asked from different people. I will share with you my experience. I called Amazon and asked them same question for a supplement and they told me they don't know either. They ship whatever they have in stock, sometimes a machine pulls the order for you and probably packages it. I remember supplements I got on Amazon had at least a year before they expire, some had up to 4 years. Your best bet is not to buy in bulk or if you buy from a 3rd party seller on Amazon, to contact them first and ask them this question about expiration dates. Probiotics have to be refrigerated, I don't buy them on Amazon or from Whole Foods (they don't have them refrigerated). I buy them on vitacost.com because they even ship them in a cold pack and have a guarantee to "arrive alive" to you.
2144666
Dear Kevin,We ship all probiotics with an ice pack. However, in accordance to the manufacturer's shipping policy, the ice packs will not remain frozen. As long as the probiotics are shipped with a frozen ice pack, there potency will be maintained during transit, even if the ice pack is completely warm and thawed upon arrival. Please contact us with any additional questions.
727422
Hi Cruella, Yes, it's best for the life of the probiotics if they are refrigerated. Also, probiotics in general can be susceptible to moisture so try not to leave them outside the fridge for any length of time when you do take them out. Best thing is to open the bottle, get your probiotics and then put the bottle straight back in the fridge. They will last longer and work better this way.RegardsAaron ParkerCEO, MightySupp
2112141
No it's not. I was told, though, by a health food store that it maintains a lot of the natural bacteria for awhile without refrigeration. They pack extra in to allow for it.
123540
We are Peaceful Planet, an online retailer of high quality supplements and eco-friendly products for the home. We store everything on shelves until they are sold. Once I open my personal bottle, I store it in the cabinet. No need to refrigerate soil based probiotics. I hope this helps, Kerrie Peaceful Planet
729613
Refrigeration is not required but I always keep my probiotics refrigerated. Excellent product
1529296
It doesn't need to be refrigerated. Keep it like you do any other supplements - probably best in a dark cabinet.