when we hit the speaker phone button it turns on and the volume is alright but when we try to talk we can't be heard? any solutions??
1268877
Since I had problems with other digital phones I've owned, I've gotten in the habit of waiting to hit the speaker phone button only after I've connected with my party or if I'm on hold with speaker phone, I turn it off when someone comes on line and then press it again. I love speaker phones, but they seem to have their own personalities. I hope this helps, but it might be your phone is the problem?
621508
I just got the large one and let me just put this out there in case someone else has this problem. I paired this with my iphone and it wasn't playing music through it. So I "forgot" the speaker on my iphone. Turned the speaker off and back on and then held the "menu" button down to get it into pairing mode again and repaired the two and it started working fine. It would previously take calls and play them through the speaker, but not music. Not sure where the problem was, but it seems to be resolved.Sound quality and volume are pretty good for the money I paid. It feels like it's built sturdy and looks good. Haven't tried the aux out yet. I just got the large one and let me just put this out there in case someone else has this problem. I paired this with my iphone and it wasn't playing music through it. So I "forgot" the speaker on my iphone. Turned the speaker off and back on and then held the "menu" button down to get it into pairing mode again and repaired the two and it started working fine. It would previously take calls and play them through the speaker, but not music. Not sure where the problem was, but it seems to be resolved.Sound quality and volume are pretty good for the... » Read More I just got the large one and let me just put this out there in case someone else has this problem. I paired this with my iphone and it wasn't playing music through it. So I "forgot" the speaker on my iphone. Turned the speaker off and back on and then held the "menu" button down to get it into pairing mode again and repaired the two and it started working fine. It would previously take calls and play them through the speaker, but not music. Not sure where the problem was, but it seems to be resolved.Sound quality and volume are pretty good for the money I paid. It feels like it's built sturdy and looks good. Haven't tried the aux out yet. « Show Less
1089235
Having the same problem with our phone. Caller can hear us but we can not hear them. Not happy with the phone.
662065
Lookup reset then try that. Holding on off and volume button sametime. Good luck.
1579114
I do not have my phone with me ...I'm on a trip but I believe you will see a "Mute" option be enabled when you are in talk mode...the top right softkey button will become active on your handset so you can push it to go into mute mode.
1044196
I don't recall it happening to me, but keep i4 volume on medium and control higher volume with phone. ..I usually turn volume down on the phone before disconnecting or powering off!
1614988
What is the issue? Did you charge it and pair it with your phone? Also did you hold down the button on the ear piece to turn it on? I have received the best feedback on this headset that it gives the best sound back. I really like it!
636885
I just checked. It doesn't. I tried enabling it while on the dock or putting the phone on it once the speakerphone was activated. When performing the latter, it simply turns off/hangs up.
1987119
Hello Lori, something is amiss, you should have volume control w/both your phone and the JBL? I played around with mine quite a bit and had no issues with volume??????
122470
My father-in-law had one of these phones. We talk with him often without any noise. This probably is caused by some local interference. Try using it in a different location.
271584
Hi, I was troubled with mine as well. What type of phone do you have? I know I had to hold the button on the ear bud for a good 30+ seconds for my phone to recognize it! Also be sure it is fully charged!
1089783
Not here. I would unplug it and see if it still happens and if it doesnt, I would assume its something to do with the volume dial.
990459
Just received - how do you work this? I've tried on 2 calls and both could barely hear me... I am not sure if I have it plugged in correctly. Advice? Thank you!
1988887
I haven't had any troubles with people hearing me, they hear me just fine. When you get someone on the phone use the side volume button and turn it up. If you don't this already then there's something wrong with your phone. I would then go to a Verizon store and ask them. Hopefully this will of some help to you! Good luck!
1894636
I suspect the issue is with your cell. I would turn off both and re-program your cell insuring you are paired. If that doesn't work, to take the speaker out of the equation, try hard wiring it to your cell via the aux port and see if you get sound, from like Pandora et al.
12277
Normally the volume is regulated through the device that is hooked up to the speaker as there is no volume control button on the speaker. I would suggest to check the volume from the device.
2188278
Also, When attempting to enter pairing mode on the speaker, you can't have a plug in it. I hope this is helpful.