Instructions say insert the seat back cylinder then lift to a point where it does not fall flat. Mine won't sit up on it's own. Is it defective?
731855
We have no response. The one we bought was a gift, a d we have no data to suggest that it wasn't OK.
731856
It took me a few tries to get mine to click/lock into place. If it really won't then it could be defective. Mine fell flat like that too until I was able to connect them properly.
13854
Be sure you have it completely seated in place. Mine doesn't bounce at all.
1158866
Theres really no instructions, all i did was turn my chair upside down and gave it a big pull, the old part came out of the seat but i had to use a hammer to remove the other section. I used a pair of water pump pliers to get a hold of it and give it a twist to loosen it from the base as it was stuck with "age". that was a big help and i would use that technique before using a hammer lol but it worked none the less. After you get the base and seat separated from the plunger, just set the new one in. the end with the red button goes in the seat end and the other goes in the base. Hope this helps, but as far as the part itself goes, it works fine.
865164
There is a round hand crank just under the seat at the front - turn it clockwise (looking at the machine) - it is probably loose! This happens to mine & I have to tighten it up daily.
1549598
The lever towards the front of the chair on the right should do it. If you are at the bottom, remove your weight from the seat and press lever back to go up. If you are at the top, sit on the chair and press lever back to go down. Otherwise the gas lift may be broken or you are at the top and do not weigh enough for the chair to go down.
1094090
I had the same problem. The front keeps dropping. I looked at the instructions and they show a support which goes into two little tubes. However, I never received this piece. I contacted the seller who told me that it would be sent, but it never arrived. I don't use this seat anymore because of this.
411693
pull handle up towards seat. if that does not work chair is not functioning return it
946461
I haD the same issue with my bike as well. seat will always come loose no matter what you do to it !!! Sorry to say but this bike isnt of high quality . i wish I would have spent more money and buy a more sturdy bike.
1544526
I don't have this issue, but check around where it snaps down, is anything in the way (tall screw head, etc)? Is the seat positioned correctly? Worst case, if you call Kohler and explain the issue, they usually fix your problem. Which may include shipping you a new seat. I have 3 of these in my house, and all work great for me.
247742
Did you take the black thing off the base? We didn't take that off before putting the top on and the chair would not raise or lower. We had to use plyers to get the black thing on the top of the base off, but once it was off and the top was on the chair does raise and lower. Good luck!
61435
I also purchased a U shaped bar that attaches underneath the back of the seat to stabilize it. I took it to my local bike shop and they put the seat and bar on for me, as I did not know how to do it. If they used anything additional, they did not tell me or charge me. I hope this helps.
2041887
I have two of these seats, and they work fine. There's some kind of hydraulic mechanism that allows the seat and lid to slowly drop, instead of slamming down. Maybe the hydraulic mechanism was set too strong in yours, that's causing the problem. I don't know if it's adjustable. You may want to contact the manufacturer about it.
659672
I have the same issue, it takes a little bit of finessing and turning to get it to sit level. It works really well.
1228229
I agree it's a little tricky. Try pulling up from the lowest part of the seat...just a little bit, and then you can push down from the top part of the seat. Another way is to grab the center of the middle bar in the back, (just below the seat) and at the same time pull up from the bottom of the seat.I also bought another one which is much easier to use. Drive Medical Folding Aluminum Cane with Sling Style Seat, Bronze
1472009
Interestingly enough, I believe I have the same issue. My chair arrived and, after some close examination, I realize that the mechanism inside the hydraulic lift was missing. This may sound silly but, considering that the chair was the perfect time for my counter, I just let it be. I believe there is something salty with the chairs.
1885369
It should sit flush, you must have done something wrong, mine sits level. Good luck
401804
I have had this happen a couple of times, thinking it was broken. However, there are two things you can do. First, just twist the chair's frame a little to loosen things up. Also, for a long term solution, spray some WD-40 on and down the tubes that normally slide the seat up and down. The tubes just got a little twisted and have a lot of friction inside the other tubes - add lubrication. Good Luck!