I installed it in my tub. But the water is only lukewarm even turned to the highest heat side. Water in sink can be very hot. What's wrong?
1278171
Call the Hansgrohe 800 number. They have technicians who can talk you through potential problems/fixes.
1278172
The valve has a hot water stop to prevent scalding. In order to get it hotter water you need to adjust the factory setting. Your installation manual explains how to do this in a step by step diagram with drawings. If you threw it out already you can download a new one from the manufacturer
1278173
We had the same issue. Turned out it was a plumbing issue, not this device. The plumber has to balance hot & cold, to your preference. It took him less than 2 minutes to adjust it. Good luck!
1707161
On the winter mode setting and low flow setting the water is extremely hot. Our unit only ran for a short time, however. I'm not sure what failed, perhaps I needed a pre-filter? A downside is that I would have to send the unit to South America for servicing.
1136069
It's possible that your water is already above the temperature that the heater is set for. Either that or it's a defective unit, like the other answer said!
583990
There should definitely be hot steam. Are you saying that you get no steam at all? or that the steam is not hot? Did you get a flawed product?
1631323
I had an old one that I replaced due to getting hot water on cold side that lasted about about 15 seconds -there should only be a few seconds of hot coming out of the cold side so if it take more time there may be something wrong with the unit - mine is fine now. good luck- Steve
769172
No it doesn't get hot. But you should read specs. It would take you 3 days to fill your tub. Read specs carefully it has specific applications.
2031892
Our house gets pretty darn hot . We are in the desert. I would change the water daily and give it a try . It has to he better than leaving it out.
81921
To the degree that you are pumping out warm water, it may be warm. But if it's actually too hot to touch, something is wrong. It's working too hard.
635022
I get mine a little wet. wrap in towel put it in for about 3 to 5 mins or longer if you want it hotter.
174784
I also have my water so hot that I sweat. I normally fill my tub about to where I want it and then put it on. In the process of the bath (I take nice long baths) if my water starts to cool, I run pure hot water which splashes over the unit. It has never melted or lost its shape. I have used it probably 25 times. I can't imagine ever taking a bath without it!!
1573118
If your getting Luke warm water in the cold to other fixtures by the valve the valve has gone bad. The pump should feel cool not hot to the touch and a slight vibration as it is a very low horsepower pump. As a plumbing contractor I find the comfort valve being the problem most often. However if the pump is quite hot the motor has frozen and will get rather hot.
2137294
Ours is working fine. Did you put in too much water? The different water levels are a bit tricky to see.
395866
Weird. Is the hot water valve all the way open after installation? Do you have good pressure with cold water? If not is something under the sink pinching the hose? Never heard of anything like this. BTW I'm just a consumer not a plumber.
645776
i don't know but ill go over to my sink where the water comes out @ 159 degrees and see uno momento. i hit with just water and its still here i didn't use soap however but the hot water did good so far 1/28/2015 8:33 PM EST. you can check back later but i think it will be OK.
1734926
Mine doesn't feel warm anywhere when it's working, but it does keep the water from freezing. I would putwater in it and make sure it doesn't freeze. I assume the outlet it's plugged into is operational.
1526522
The instructions say to put in warm water (warm as in bath warm). The unit will then keep it warm. It will not heat water that is not already warm.
1621774
You will have endless warm water. I say warm because it doesn't actually get hot. I have this unit under my kitchen sink because it takes so long before the hot water gets there. I turn the hot water on and it is almost instantly warm and gets warmer and hot as my hot water gets there, which is what I wanted. However, I will tell you that the flow is not very strong. I don't know that I would want to try to wash my dogs with the stream I get from this in my kitchen. Hope this helps