I am concerned about the smell?
1268920
My smell is sensitive also. There is a very light smell but does not bother me. I would have thrown it away. Love the feel on my skin, it's great.
1020842
have been using this product for about 6 months and have never noticed a smell of any kind. I would return the one you have and sure they will replace it for free
802514
Never noticed odor and just checked it...no smell problem. Maybe you could air it out outside.
727472
I find it hard to believe I purchased the same item as was purchased by the people answering this question. There is a definitely a smell - kind of like a strong plastic smell, which is there even when the unit is not turned on (and just gets stronger when it is). Granted, I've only had this for about 5 days, so hopefully it will go away.
1159655
It shouldn't smell at all. Either you have a leak, or it is not burning correctly. Good luck it should be checked.
785368
I haven't had that issue. Maybe try vinegar to neutralize any smell and then your regular detergent.
210087
I did not have that problem. It maybe the smell of the rubber/plastic compound that it's made of after being enclosed in it packaging. It should dissipate within a couple of days at the most. Otherwise I would contact the manufacturer
46790
I don't recall mine having any kind of smell, however, I have read that you may have that smell during the first two or three weeks. If it continues after that then you may have a problem. My guess is that smell will gradually subside over a period of three weeks. Especially if it is continually running 24/7 - which mine is.
1450267
More than likly the smell isn't gone entirly. You have just gotten use to it and don't notice it any more. Same thing with mine.
786619
I ended upwith 2 units, and neither had any objectionable odor. I completely understand your concern in general, having bought products with that problem before, but my specific experience with this product, at the time I bought it (> 1yr ago), from this vendor, were very satisfactory, and his customer service was outstanding.
849152
Not sure, maybe it's old? Mine did not and doesn't smell bad now. Good luck.
1024476
Sorry to hear that, ours did not have a smell since we received it...not sure what to advise you to do
10349
Mine had no smell at all. The only problem I had was that it was too slick. Everything had a tendency to slide off, including my computer. It's probably varnish that you are smelling. If you live in a place where you can set it outside, you can let it "air out." If not, I suggest that you send it back.
124493
Can't say that I had this experience, but I would not be concerned. Everyone has different sensitivities to smell, but I can tell you I have had mine installed for the past two months, and it is great....would highly recommend this product.
2139265
I've had this unit for a while now and the only thing I smell if I go over and open the doors is a faint little bit of a varnish scent. If you are sensitive to varnish you might have a problem, but for me it is not enough to worry about.
1474797
mine had an odor that disappeared in a few hours. try using some mild soap and water and air dry
1091957
the smell is normal,,it will disappear after several days ,you can put it in the Ventilated place.