how do u get the "lid" open? its sealed so i can't fill or use the grinder...
1262970
pop the top(the "handle" it takes a little effort!)then take off the clear plastic part. The cap on the bottom acts as a funnel to help! let me know if that helps!
1262971
The lid pulls off, then remove clear plastic cover. The bottom also pulls off so it can be used as a funnel to fill the salt and pepper sides.
1262972
Lift the top off (the grinder knob) and then twist the metal casing counter clockwise.
1262973
No, you don't fill from the bottom. You fill from the top after removing the dial by pulling straight up. Watch this video carefully and you will see it is very easy. (The bottom lid is used as a funnel.). http://www.youtube.com/watch?v=VYrFpbAkhtI&sns;=em
1262974
Pull up on the top lid. Then lift off the little clear plastic piece (don't throw it away). Then pull off the bottom black piece and set it on top with the open part over the side you want to fill. After filling, replace all of the pieces to where they came from. When using the grinder, you need to have the bottom piece off but leaving it on for storage prevents spillage.
1262975
The top pulls off and the you use the bottom to fill each side. Here is a video showing you just how to do it: http://youtu.be/VYrFpbAkhtI
1912525
IF you are referring to the top top part, unless it is stuck or jammed, you should be able to just turn it clockwise and pull up. For the bottom part, well I haven't had it long enough to need to remove it. And yes you are right, two cups is the minimum to grind. Good luck
206858
I've used a butter knife between the bottom of the lid and the side of my thumb to pry it open. Just be careful not to spill it everywhere!
52109
Same here; frustrating it does not open even with thorough cleaning and fresh batteries; I'm thinking of returning to step lever to open lid. How hard is that?
1012616
Bummer! Mine just opened right up, but when I close it, I have to twist firmly to get it to "click" all the way closed. I have a trick I use when I can't get a jar open-maybe it will work for this: hold the container upside down, and smack it sharply on the counter top. You may have to do it a couple of times, but it always works on jars! Just make sure you keep it level, so you don't break the container...good luck & sorry I couldn't help more...
1865766
There is a tan colored slide lock on both lids. Slide it towards the outside. o me the lock is a waste of time it stays closed without it. The you grab the center wavy plastic part of the lid and turn it so the arrows line up then lift up. Sometimes it gets hard to open so I close it back then try again or try the other lid. If the arrows are lined up you may need to pry it up maybe the store glued it on or something.
466761
I agree when the lid is completely shut it is difficultto open I have used the tip of a table knife and slid it under the edge to gently pop it open. When I take it with me out of the house I don't push the lid down all the way.
737026
Hi Kate, this is a little tricky to diagnose via Amazon. Did you remove the hopper and bur? You should do this just to be sure there is nothing visible that could prevent the grounds from exiting the unit into the container. You might also try running a paperclip down through the shoot to be sure nothing has gotten stuck in there. Also, did you set to a very fine grind? If so, maybe dial it back to be sure you can get any grinding action. Does the motor seem as though it is laboring to perform the grind? I hope someone else can chime-in here, but give Baratza a call. I know you said no clogs, but I always go through the steps (even the most logical ones) a couple of times to be sure I did not mis something. Good luck and I wish I had the magic answer to your problem. I hope you get the grinder working because I sure enjoy mine and it still is performing perfectly. Best
1778456
Just take the bottom and top half and twist. It can be kind of difficult to open, I still struggle with mine.
1287937
There is a button in the slot where the usb adapter is. Press it and the top portion of the lid opens up.
1938181
I'm not sure but it sounds as though the grinder gear may be gunked up. Do you remove and clean everything after each use? Try cleaning things as well as possible, especially the gear in bottom of the grinder. If that doesn't work I'm afraid I can't help. Good luck and happy java!
2041138
Holding the grinder upright, Firmly pull the top straight up. I do this over a sink in case some spill out.
1446423
Hold the upper ridge of the wooden column and the bottom ridge with the other, then twist apart. Then dissemble the metal grinder to set it as wanted. Try first I guess; mine was finer than I wanted.
1644573
Same here, but we got them close..now HOW DO YOU OPEN IT? I'm afraid that when I bottle the Kombucha I wont be able to open them again.
892079
I just had the same problem. GRRRR What did you end up doing to get it open?
590986
The lid is attached on a hinge... You can only open it by pressing on a button on top to fill it.
845495
I have the same problem with mine. The pentagon hole in the crank handle is slightly too big and/or the metal that the pentagon shaft is made out of is too soft. When you turn the crank, it slips forward on the shaft causing the handle to get stuck and slowly stripping the shaft until the grinder is no longer useable. It took about 3 months in my case.