I have one and it seemed to all of a sudden stop making it to the bottom of it's travel range :-/ is there a catch or release or something?
1279302
Not that I know of. There could be something stuck in the two tracks that go down the central support. Or maybe the adjustment nuts at the top that control the pressure have gotten out of whack.
1279303
Yes, there is a tension adjustment. Actually two places. The reason I know this is that I got a new monitor and it weighed less than the previous one. The tallest arm has a cap at the top that can be removed to access the bolt. (This may not be where you need to make an adjustment.) The shorter arm (the one the monitor is connected to) has the adjustment screw at the bottom and takes a 4mm hex screw driver.
1782134
I have had two and they have done the same thing, it must be a fault in the design. You can buy new attachment part from the manufacturer for about $10 which seems high. It might still be under warranty if you can be bothered to deal with it...
1411391
Sorry, I've never had a problem with mine. I think, like Patrick suggests, if you contact the seller they might be able to work something out for you. Good luck!
129509
I had the problem at first too. I discovered when you fill it to the line, it doesn't work. So, I go a little below the line and it works fine. Try that!
1157577
Make sure it's plugged in and has full power (try another plug maybe?). I tried once pushing it down before it was plugged in and it wouldn't stay down. If you're sure it has power then it's defective.
2221525
Don't know the science of it but the dome in the center is suppose to detect movement up to a certain distance. This one seems to work up to 5-10 feet when it works. Half the time it does not even detect me if I am one foot away. I suspect it is a quality control issue at the factory. It seems to be a problem with some brands and even different units within the same brand. I have a unit, different brand, that detects movement 20 feet away but a second identical unit does not work more than 5 feet. So you take your chances. Amazon has a good return policy but some quit working after that 'return' period.
1303384
You might have a defective one. Mine actually stays where it's at. Maybe have them send you a different one?
1296612
It sounds as though your ball is not seated properly or the connection is not tight enough. I have had this model for nearly a year with no stability issue at all. My husband has used the same type for nearly three years and his is still very stable. Mine did come loose one time and I had trouble getting back on securely. Once I got it to 'snap' in place it has remained tight and moves only when I move it myself. If this is a new purchase I would suggest contacting the seller for replacement.
512383
The one I got would trip by itself after a few minutes. I never caught anything with it. I return it for a refund.
645397
I've been carrying one for over a year and I don't think mine has ever came on when I didn't want it to. I'm climbing in and out of trucks and equipment all the time. I guess something might hit the button once in a while but it has to click for it to stay on.
1525445
I am having the same problem with mine. My friend tested it and found it works okay at some water pressures but not others.
1328923
Sounds like it's defective. I would contact the company. Mine works pretty well, tho I haven't used one in this price range before. The attachment of the brush to the motor sometimes vibrates loose while in use. I bought a couple of extra brushes so hope the unit lasts a while. The included travel brush is less robust, but performance is ok.
1768362
Hi. I'm not sure if it should move on you??? I have to manually spin mine. It doesn't just spin easily. My guess is something is loose or there is a defect. I hope this helps.
1265565
Hi Harold - there must be a defect then. I set mine for 345 and it stops at that - it will fluctuate a few degrees down when in use - but nothing major. I would contact them and have it replaced
775846
I just checked it for you. It does not snap into any position. It stops where you want it to stop.
1381649
Happens to me too, this model is very hard to trim out and fly. if you can, RETURN it and get a different one. Mine will not hover straight up from the ground. Wish I could return mine but AMAZON won't let me
665701
As I recall, it either means that the batteries are dying or it has gone over the max weight limit, but in my case it did it all the time and the company had to replace it. My new one works great now.