When I pour water in - little bits of charcoal come up and rest in the top area... is this normal? The bits rarely go into the bottom, otherwise I love it
1263355
Yes, I believe it is normal for filters to do this. Mine does that as well. I assume they use charcoal that helps the filtering process. None of my charcoal goes into the drinking water thou. When I first got mine I thought that it was kind of weird but I was pretty sure it would go away after the filter was broken in. But even after a couple of months the black specs continue to show up. I was thinking if they just put a mess over the top part this may help. I am so happy with my filter and how the water tastes. I now recommend them to all my family and friends. Hope this helps.
1263356
How many times did you run water through the filter when you got it? You should run water through the filter between 3-5 pitchers (don't drink this water, use it for plants or something) and the charcoal should stop coming through. You also have to clean the filter when you get it by running it under water. If you did those things and you still get charcoal you may have a bad filter
1263357
From what I understand, it is normal. If any of the bits go to the bottom I do not notice them!
1263358
That happens to me quite often, as well. I wouldn't worry about it too much. :)
190478
I cook on a gas stove so once in awhile I get a little soot on the outside bottom of pan; use soapy water and/or SOS if necessary. I figure a little discoloration just gives my pots "character" and indicate that some good cookin' has been happening!
2027215
Mine is the same as everyone else's! HeeHee! I'll just add a tip to use distilled water in it, so you don't get a buildup of stuff inside, because it's not terribly easy to clean. I have two, both are working great, and I would buy again.
306217
When filling the top, make sure the bottom chamber is not full. If you put more water in the top chamber when the bottom is full, you may overfill the bottom chamber.The Berkey Guy
890404
First time user as of yesterday, but, in past use of other filters, I would say the insert fiber wasn't rinsed well enough or you got a "bad" one. I rinsed my 1st filter and made sure it was soaking wet and moved the carbon around while rinsing. Try netting the water surface, remove filter insert, rinse and try again. If this doesn't work, get a new insert and rinse really good before use. Hope this Works for ya' !
93529
I have had the same issue. I contacted PUR customer service and they said to run water through the filter before using it. They stated that during packing and shipping the charcoal can cause dust sediment. Since then I have not had any issues using the filters. I to have a Keurig and have not had an issue with clogging since then.
1413886
Below .. bottom of the bowl or tank , with gravel a half inch or an inch to cover ...rinse the cartridge well before use this little guy does a great job in a Betta or (1/2)goldfish container. change charcoal when the water begins to look cloudy.
1484084
Sometimes the black carbon particles come out of the filter. They don't get into the water and are caused by shipping and throwing around the box. These particles are harmless, and sometimes you will have a filter that doesn't do this as much. I was concerned, so I called Brita, which you can do as well.
1634549
Mine did that too. I figured out its because it was a bit overfilled. Empty a bit out by apply pressure on the nozzle on the bottom of your torch (where it fills up from). Should do the trick.Sometimes I let it do the flamethrower thing, on and off for a while it goes back to normal. If there's a bit too much emptying slightly from the bottom is best.Hope it helps...
1078298
When boiling, if you look close, there is very small amount. Otherwise, it is only when I open to fill. LRW
2141172
Reseat the bin containing the water. You probably didn't push hard enough or align it properly. After a couple of times you'll get used to it!
1133486
If 1ppm solute of unknown identity went in and 59 more came out, I'd bet it's the carbon from the carbon filter. Nothing to worry about. Your water is still absolutely drinkable and mostly pure.
581282
I have a smooth top stove and I have not had this problem. I'm very happy with my smoker.
68566
I am not sure if it's normal or not but I have never had any issues with it. I just make sure to set it in the space, wiggle it around to make sure it's in there properly and then go about my cleaning. It's never come out, leaked, or done anything else I would be concerned with.
1592718
I do not have that in mine! It could be defective,but if it holds water and there is no leak,and the place is not thin then I would not worry about it.IT hope this helps!!
1043932
First, I love this thing. If you purchase, go to youtube and subscribe to all the good smoker/BBQ sites. To answer your question, yes it does, however, when I have both grates on top of each other I don't like the way the top and bottom hinged sections line up to reach charcoal.
253806
Some water will come through but does not act like a sieve with the water pouring though it. We will be putting ours up again this year. THIRD year for it and it is wearing well.