Hi, is anyone aware of a professional review of this device? Thanks! -- Tom
324085
No professional review that I know of. I don't care for it --- it leaks. I did not return it.
324086
Hi Tom, I'm not aware of a professional review - but I can give you my Pediatric RN review ;) kidding, but seriously, this is an excellent product. My teeth and gums are visibly cleaner and works much better than floss. I add a little ACT Mouthwash to the water for an added benefit. The two levels of pressure are great too in case you have sensitive gums. I hope this helps.
1265054
Something is wrong with it. Mine works very well and it stays when I want it to. It's really an amazing product. Sorry yours isn't working, but it might be worth trying again.
727374
I don't remember having any issues but mine didn't last 6 months before it died never to return. The Warranty requires you to ship it off and pay $60 to fix. NO THANKYOU. I do not recommend this device. Cant believe there still selling this crap.
1282092
Hi Howard. I bought two of these devices and neither worked. I ended up buying a sony. But I can tell you that customer service from Philips was really good. Just have to call them when they are open because they don't outsource. So give them a call first. Then if they can't help return it.
1567816
John, please read my original review of this device. I found this device VERY disappointing. I suggest you check out the Logitech series, you will like it much better!
1831765
I've been using this unit for my pcs & for over a year now & have no problems...... Have you tried it w/any other devices? Perhaps there may be something that has become defective witin the unit as well.....
1602218
My suggestion--Don"t use it at all. If you have not yet made a purchase, buy one that you can take a look-at first to be sure the quality is what you want.
184229
This is unfortunate. Mine is running well now after all the time and money I have put into it. :/ I just keep posting this about every month so I can steer others away from this device considering its price and difficult of setup.
96909
Not at all... My advice this device not worth the money. Not effective at all. I can sell you mine for half price.Thanks
381556
Hi Patricia. The unit itself is a very nice device. Where I had problems, was with the software. It worked once, maybe twice, but that was it. A search of the Internet revealed that many others had problems with the software too. What I ended up having to do, was to find a program on the Internet, that I could manually add the results into. When you say that it stopped working, do you mean the unit itself stopped working, or the communications with the software stopped working? I've only had mine a couple of months, and I don't use it that often, so I have no idea if mine will be working a year from now, or if it will stop working as yours did. Sorry I can't be of more help.
1225089
I agree with Christian. The seller is great about customer service and treated me well - even though I also had a bad unit. They may even be able to help you with the connection issue with your device. Good luck!
908089
Call the customer support number. I hope it has improved. When I owned this unit, the customer service was terrible. This is one of the reasons I finally got rid of the unit. Bad unit reliability, bad design, and terrible customer service made for a bad ownership experience. Good luck!
998710
I agree. They should recall. It is a great device for the minute it works but overheating is a major issue. Don't waste your time buying. ;(
1463537
Yes, it's working good until now. If you have a second thought, go for some new models. This is a very old model.
1389224
That goes back a LOOOOONG time ago. As I recall I had a problem with my application using this device. Not saying it was bad but didn't fit my needs. Sorry.
1921187
To be completely honest, I have never been able to get the thing to work for me. Good luck. I also tried to find a manual online since it didn't come with one, but they don't seem to have one.
2281070
I have the same problem. Overall I am not impressed. Ill keep it though for a back up. Buy a product called Genius, they are awesome.