Does your bottle get cold when you pour cold water into it? Mine does. Wondering if I received a defective product
1268347
No, mine doesn't get "cold". It is cool to the touch but nothing more than a metal object. If yours is really cold on the outside, it might be defective. If when you shake it while it's supposedly empty and you hear it sloshing, it's certainly defective. If it doesn't keep things cold for very long, it's defective. Mine will keep ice all night long. Ice will melt a little bit but not all that much over time, which is the best thing about this flask for me. At the price, it better work.
1268348
I have the 40oz and 21oz (both coated), neither one gets cold to touch when I pour cold water in. After sitting for a while with Ice and water, the outside does feel a bit cooler then room temperature but never cold. It sounds like it may have a defect.
1268349
The flask does not get cold, or hot when I put hot beverages. You may have a defective product, but more importantly, does the flask keep your drink cold?
1268350
Since metal conducts heat and cold shouldn't it get hot or cold?Mine does too but I haven't had any problems with it.
1268351
Is it stainless steel or a coated one? I did have that issue with the 40 oz stainless steel. I sent it back and the company replaced it free of charge. My 64 stainless steel does not get cold I the outside.It could be defective. Check how long it holds ice.
1691495
I have not noticed it to ever be cold. I beleive that it is continuely is heating the incoming water as you use what has already been heated. I have been very happy with this product and have purchased two of them. I did have an issue with one about 3 years after purchase and they actually replaced it for free under the warranty. I completely recommend this product.
440930
Same issue here... In the process of cleaning it out, I saw that the small plastic ring had fallen off and was at the bottom of the bottle. I reattached it and Viola! It started working again!
1739659
i used cold water. i have not every had a problem with mine. i'm hot natured and have hot fl she's. i have had and problem. i'm sorry u r
237511
Not enough info to give help. I've used mine dozens of times with no problems. Is air being pumped into the bottle? You should be able to see the water bubbling inside.
1352547
Haven't had that problem with the bottles I've purchased. Sorry I couldn't help!
2038425
I believe the instructions say use cold water for some reason... Not sure why cold. hope this helps!
1599366
I have had my unit for several years. It will sometimes hiss and it seems that it does it when the inside rubber piece that fits in the bottle is not "seated" totally in the center, and/or top is not screwed on tightly. Try making sure rubber piece is centered and top tight. Works for me!
134505
Maybe u r mixing up 22oz and 20 hour staying cold? Also there r different bottles Also I just bought two & one "sucks" great and one doesn't.
965093
It takes a while to get cold after plugging in. If you use up what is stored in the reservoir, it needs to chill a new batch of water before it's cold. There is also an off/on switch on the back that may be turned off if the water never gets cold.
1386262
I haven't refilled yet but I know in the instructions it is very specific about not turning the bottle upside down...I wonder if there is an air bubble in there or if something is clogged? Send it back to Amazon before the warranty is up...I have made the mistake on waiting on other products and I was out of luck.
1846901
Make sure that the solution bottle is pushed down all the way in the holder. Mine does the same if it is not all the way in the holder. Hope that works for you!
1159735
I don't store the bottle if it has water inside -- if it has water in it, I let it sit upright, not on its side or upside down. I haven't had problems with leaking, the water flows freely when I turn it upside down, and comes out at a slower flow if it's on its side, but to my understanding it's working as expected. Pour the water out or as another answer says, keep the original bottle cap to keep the bottle sealed.
347126
I guess you could put warm water in instead of cold. I have never tried that, but should work the same.
403242
I have purchased two bottles, a larger and a smaller, and found that if I put cold water in (without ice) it will stay cold for probably 8 hours. Even if I leave it in the car on a hot summer day it stays cold. I don't know how quickly yours gets warm, but if it's within 1 -3 hours then my guess is that your triple insulation is broken somewhere.
586366
I did not have that experience at all. I washed my bottles in the dishwasher if that makes a difference? I always use high water temp and heated dry.
436
I think it may keep it cold a little longer being glass, generally we just drink water out of it. I would test it out first. Good luck