When I plug it in, it only slightly lights up orange &amp; doesn't make any noise. I don't feel any sensation. How do I fix this?
1157329
I would wonder if the glass piece wasn't pushed in all the way...you kind of need to firmly press it in. It makes a buzzing noise, and you can definitely feel a tingle. If you're sure it's in all the way, it might be defective.
1497330
Everything seems to be fine with mine,no problems at all. You might try unplugging it for a minute and then plug it back up,see if anything resets.
1390613
Not to start off sounding like a smart a** but make sure it's plugged in to a working outlet. Second push the button on top once. If you can't tell if it's working turn the lights off. You should see a faint bluish glow in the dark.
185778
I plugged it into my wall outlet and it works fine. If it is not working plugged in, something is wrong. Mine works perfectly and I am very happy with it. Perhaps try taking it around the house to see if maybe the outlet is functioning properly.
547358
Mine, which I bought about four months ago, does not make any noise. You might consider returning it. That is my only advice.
2233157
Maybe try the switch? Mine is wonky and lopsided. Looks like it is on one input when it is on the other? It's usb powered so make sure it's plugged in and lights up.
768830
Sorry you are having trouble with yours, I've had mine for a while already and have not had any problems I would try unplugging it and wait 30 seconds and plug back in and try it again. Or return for replacement or refund.
1832425
I think you may have defective product. I just plugged mine in and worked right away. Just contact amazon and get replacement sent
834338
I haven't heard any sounds from my light so far.I think its a pretty good design Possibly the switch is intermittent.Try turning another light setting and then switch back.
262726
Hi I did some testing after my previous message and found that the orange should be plugged into the purple connector on the adapter. Mike
788795
Make sure that the green indicator light is glowing on the plug-in end of the adapter. I have found that, occasionally, I have to "jiggle" the plug a little bit to get that light to come on. I thought it had something to do with my outlets, but it may me a manufacturing defect.
74323
I agree with the previous response. If you know the outlet is good and its fully plugged in and you push the on button and nothing happens most likely the power supply in the unit is bad. Time to return it.....
2243534
yea same with mine. orange light is blinking. And my laptop is not coming on.
1834208
Best bet, send it back and ask for a new one. Mine has worked fine since day one. You deserve for yours to work also. Hope this helps bro.
1992432
Uh oh. Mine doesn't do that. I just here a slight surge when I plug it in. Good luck
1505863
I had the same problem. Bought mine through a different source who send me a new AC adapter (the part of the cord which plugs into the wall). Light works perfectly now.
897164
must be a malfunction...the one I just got makes no noise, nor the one that came with my laptop made noise...get a replacement!