Why did some customers receive a different bottle that pictured and with serial/ bare code missing or altered? I really want to purchase but concerned
43219
deceptive. do not purchase. the package that I paid full price for was definitely previously opened / used. the online code was removed from the package.
43220
It looks like Amazon or the Vendor are cutting out the code that is inside the box that allows you to get refills and register your product. It also means the seal on the box was never original and was replaced. Deceptive indeed.
1415129
The same thing happened to me (you can read my review, if you are interested, as I will not re-type it once again). I mean, if they aren't going to send the exact item in the picture, why don't they change the picture?"Currently unavailable", that's what it should say in this case.
1778875
When I bought my item through the zinganything.com website, I received a bottle that was leaking. I called their customer service line and they sent out a new bottle to me right away. I'm not sure that the Amazon policy is the same, but it is worth a try.
1228382
I got my order and the bottle was sealed perfectly. Some of the sellers will put their consultant ID number in their information if you feel uncomfortable. But I didn't have any problems with the one I ordered.
1727866
I also got a knock off "magic decanter" It was from a "shipped by amazon" marketplace seller. The seller put a label on the top that says Vinturi, but the box is clearly magic decanter. Also there is no logo on the item itself and the Vinturi has it's logo on it.
627777
That bottle is the older packaging, they changed the bottle design, not sure if the actual product is the same.. Get it doe by a professional.!!
1514795
Don't risk it - and if you do only order from a seller that is "fulfilled by Amazon" (so you can return it, because you will probably need to). I received bottles that looked like the real ones (but it did NOT come in the packaging that the official duo comes in), but when I compared the scent of this to an authentic bottle it was very apparent that this it was not the real PM product. And with the volume of reviews that indicate others have had the same problem, I think it is best to stick with official Paul Mitchell suppliers (which you can find on their website - the price isn't that much more than the ones on here). Don't risk it - and if you do only order from a seller that is "fulfilled by Amazon" (so you can return it, because you will probably need to). I received bottles that looked like the real ones (but it did NOT come in the packaging that the official duo comes in), but when I compared the scent of this to an authentic bottle it was very apparent that this it was not the real PM product. And with the volume of reviews that indicate others have had the same problem, I think it is best to stick with official Paul Mitchell suppliers (which you can find on their website - the price... » Read More Don't risk it - and if you do only order from a seller that is "fulfilled by Amazon" (so you can return it, because you will probably need to). I received bottles that looked like the real ones (but it did NOT come in the packaging that the official duo comes in), but when I compared the scent of this to an authentic bottle it was very apparent that this it was not the real PM product. And with the volume of reviews that indicate others have had the same problem, I think it is best to stick with official Paul Mitchell suppliers (which you can find on their website - the price isn't that much more than the ones on here). « Show Less
943981
Each bottle is different. You have to check the outside of the box or the bottle.
863067
When I ordered the Super Smooth, I only received one bottle too. If it's supposed to be a pair, we both got short changed, or Amazon needs to rewrite their statement about Super Smooth.
1086050
The one I received was in a short jar, not a tall bottle. Maybe they have changed their packaging????
765342
You must have the wrong person. I don't own this bottle. Any information I got from it was from the website that sells them.
389754
It differs; you need to ask the seller what is the expiration date on the bottle they are sending out to you because each order is different.
381683
You need to contact the company from which you purchased this. The tamper is part of the package; apparently, it was omitted in error.
307686
This product also comes in a 180 count bottle, and I would assume that they inserted the wrong photo. For 180, i pay something over $20
495210
There are two UPC labels on the box, and they're looking for the one w/ the serial #. They denied me because I'd sent in the other one. But a phone call to their rebate dept cleared it up (I gave them the serial # over the phone). Lets see if the DVD arrives as claimed.
163814
I did not notice a year...where did you see that? I've received two bottles of Shalimar from this vendor and they have been fine so I am not sure what 2008 would mean. Maybe when it was bottled? Sorry that I am no help. Just know that I have tried different vendors and some hit the mark and others don't. This one hit the mark. :)
454665
Probably the photo has not been updated. I ordered from Amazon prime and received the bottle with the new pink & black label.