what am I doing wrong the unit is not recognizing my blue tooth on my iphone 5...
1270793
Christine: It took me months to figure this out and I am sorry to tell you that I gave up. I downloaded the remote on my iPad and it works perfectly OK. I had email "conversations" for months with a support person who was very patient and tried to figure this out. Then my brother in-law came to visit and he told me that I had to make sure EVERY TIME that the Bluetooth in Settings on iphone shows connected (same on iPad). It still did not work on the phone but worked fine on iPad. Now, after a few months, I can say Aleluya, it works just by going to the app and touching the power button to turn the device on. Good luck. Hope this helped. Eva
1270794
1. Make sure that Bluetooth is enabled on the Iphone and go to the Bluetooth settings.2. Turn Soundfreaq on.3. Press the Pair button on the Soundfreaq. The orange LED will blink.4. hold the Iphone in front of the Soundfreq and the pairing code window should appear shortly.5. Enter the code. (Usually it is 1234) but check the info that came with your Soundfreaq)6. In a minute or so, it will say "connected."7. That should do it.
1270795
Sorry, I can't answer that question for you. It has never worked for me either.
1270796
Christine: It took me months to figure this out and I am sorry to tell you that I gave up. I downloaded the remote on my iPad and it works perfectly OK. I had email "conversations" for months with a support person who was very patient and tried to figure this out. Then my brother in-law came to visit and he told me that I had to make sure EVERY TIME that the Bluetooth in Settings on iphone shows connected (same on iPad). It still did not work on the phone but worked fine on iPad. Now, after a few months, I can say Aleluya, it works just by going to the app and touching the power button to turn the device on. Good luck. Hope this helped. Eva Christine: It took me months to figure this out and I am sorry to tell you that I gave up. I downloaded the remote on my iPad and it works perfectly OK. I had email "conversations" for months with a support person who was very patient and tried to figure this out. Then my brother in-law came to visit and he told me that I had to make sure EVERY TIME that the Bluetooth in Settings on iphone shows connected (same on iPad). It still did not work on the phone but worked fine on iPad. Now, after a few months, I can say Aleluya, it works just by going to the app and touching the power... » Read More Christine: It took me months to figure this out and I am sorry to tell you that I gave up. I downloaded the remote on my iPad and it works perfectly OK. I had email "conversations" for months with a support person who was very patient and tried to figure this out. Then my brother in-law came to visit and he told me that I had to make sure EVERY TIME that the Bluetooth in Settings on iphone shows connected (same on iPad). It still did not work on the phone but worked fine on iPad. Now, after a few months, I can say Aleluya, it works just by going to the app and touching the power button to turn the device on. Good luck. Hope this helped. Eva « Show Less
908463
I have an iPhone4 (iOS 6), but assuming your Bluetooth is on, hold down the power button (the white one in between the volume controls), once it starts blinking, it should connect. If it doesn't, while the headset is blinking click the device (mine says BA-88) under the Settings>Bluetooth in your iPhone. Sometimes I have to make a few attempts, but if you don't turn your Bluetooth off, it should auto connect after that. Hope this helps.
271583
You need to make sure your Bluetooth is charged for 8 hours. When the red light disappear then you tiurn it on your iPhone Bluetooth .then hold once on button on your Bluetooth till it start blinking once you take it close to your phone it gets it & active two (the brand appears ) but it says not connected . Then touch the not connected section it starts synchronizing & get connected
2266724
I'm not sure if the receiver supports iPhone 5 maybe the bluetooth part of it .
1387339
Sorry Ric, I don't own any Apple device. (try this, you press the ON button for more than 10 seconds, till you see the red and blue light blinking, that is when the Bluetooth is on. When I first got the headset device, I have problem with the pairing all my smartphone too. I wrote to the manufacture for help at mailto:support@jlab.zendesk.com for help.)
669971
You have to turn on your device/phone's blue tooth and make it Accessible to other devices. It'll Pop Up On Your List Of Devices as Cube fish And It Should Start Pairing At That point. If not power the speaker down completely and then turn your blue tooth stuff on before you Turn The Speaker On So That It Recognizes Your Phone Or Device first. I've also had the problem if other devices are already connected to it it won't recognize yours and will automatically connect to the first one paired. So try the second option first if that happens.
2069799
Make sure you UN pair your phone if it's already paired with another blue tooth device. Also when you power up your head set make sure you hold the button down for 15 seconds. I thought it didn't work either but those were the two things I did to get out tho pair
858347
Make sure that the ear phones are discoverable by your device in other words make sure the blue light on the earphones is flashing simply hold the on button down until you see it doing this and make sure your devices bluetooth is turned on as well hope this helps
1911905
I have an iPhone 5 and it works perfectly. It should Bluetooth pair with your phone although I can't say for sure since it's such an early model. Sorry I could not be of more help
1300985
Try turning off the blue tooth on your phone when it is nearby the unit, unless you are playing music. also, i found that if you press and hold the "phone" icon on the top, it turns off the bluetooth signal. weird.
1103467
Couple tips ... 1. Make sure you have properly synched the Bluetooth and DO NOT have your phone set to the speaker phone mode 2. If you have an audio cord for the AUX connection plug that into your phone's headphone jack. I found the quality to improve with that connection
637209
This is Bluetooth, it can not works with iphone 5, just works with andrioid, thanks.
2269805
Mine connected right up. Your iPhone may ask "find" the receiver, and ask you for a code (that would be 0000). If you're in the same room with the receiver and your iPhone is not "seeing" it (in settings, under Bluetooth), make sure that the dock you have the receiver plugged into has power going to it - is it lit up? Hope this helps.
440602
Make sure the speaker is charged. Turn off the Bluetooth on the phone. Shut down the phone and restart. Turn on Bluetooth again in settingand attempt to connect the device. I have a iPhone 4 & 5S and that is what I do when I lose the connection. Try it a couple of times, eventually it should paired. Hope this work.
1021344
Mine was acting funny a couple of weeks ago... Have you tried forgetting the device and pairing it again? And, have you checked if the iPad is connecting to another Bluetooth device?
2208681
I don't have an Iphone so all I had to do was go into my setting where it says blue tooth. maybe you can go online to either your phone or the Bluetooth website and there will be instructions. Sorry I can't help you further.
1046871
Power bottom ! Push by 4 or 5 secons !! And the light turn blue and red !! Next search on ur phone Bluetooth sport !! And pair !! But it's just heand free !! U can't lisent your music !!!