Remote of newly purchased HK3770 from amazon has faulty buttons; no response from harman tech support; are only remote controls sold separately?
1272556
Dear Sandeep, So sorry to hear that you are having an issue with the remote control. One thing that I'd like you to double check--there are four buttons near the top of the remote, labeled (Stereo, Cable/Sat,TV and CD). If any button other than the Stereo button has been pushed, many of the functions on the remote will not operate. See if pushing the Stereo button alleviates the issues you are having. If that does not solve the issue, let me know and we can look into warranty options for you. Did you purchase the unit from us? Regards, Eric Cohen World Wide Stereo
2136749
Mine worked fine, but it sounds like you have a defect remote. I would suggest contacting the vendor. They will probably just send you a new one.
1916720
I have no problems at all with my remote control. I you should get a replacement from the company
1979083
I do believe that, considering this unit has been discontinue by manufacture (despite it's continuous popularity) you can only purchase the remote (separate) from someone offering this systems components - individually. However, I would like to provide further assistance and help you acquire this item if by the time you will receive this reply it will still be needed - and if true please let me know, and I will contact Amazon and seek their advise on what would be the proper way and under what listing (if possible) could I offer the remote only (listing it) so you may be able to purchase it ( I have a few in stock). Please just let me know and I will offer as much help as possible towards providing a pleasing outcome. Thank you and have a wonderful weekend Alina C.
1456501
Best bet would be to Google the door and remote numbers and see what numbers come up. I've replaced at least two remotes through Amazon, one keypad and all of them when I held the learn button on the opener within 5 sec they were programmed.
988459
Mine wouldn't do the auto program or the one where you point the old one at it and press all the buttons. I had to do it one button at a time, manually. As to how that works, I'm sorry but I can't remember exactly. I just remember fighting with the thing for a long time. This remote has now become nearly useless, as the main select button has to be mashed hard to get it to react, and the up/down selector ring is also barely functioning. It has also become very position sensitive and has to be pointed directly at the Dish box to work, and is slow even then. I have bought a new Sony RM-VLZ620 to replace it. Sorry I was not more help. If I knew then what I know now about the URC, I would have sent it back. You should too.
2078335
it's not frozen. if you migrated your account from older remotes then recent firmware upgrade causes this issue. call harmony logitech support, over the phone in 2 minutes your remote will be working again ;-) good luck
270578
I can find no reset button. Suggest you call the 1-888-819-2442 number and seek their advice. If you are out of warranty, then just hope they can provide a replacement remote at a reasonable price?
1455382
Yes. I purchased a replacement remote and looked up the instructions online. Very simple process.
1889308
I decided to call Panasonic tech support and ask. Unfortunately, I won't be able to try this myself for a day or so (out of town), but maybe you can give their suggestion a go: She said to hold down the "1" button and the "Enter" button at the same time for at least 10 seconds while pointing at the unit and that should reset the remote. ("Enter" being the round button between the arrows.) I asked what caused it, and she said "nothing you did." Funny. UPDATE: This worked! I now have a working remote. Woo hoo. Now I just have to figure out how to record something. I decided to call Panasonic tech support and ask. Unfortunately, I won't be able to try this myself for a day or so (out of town), but maybe you can give their suggestion a go: She said to hold down the "1" button and the "Enter" button at the same time for at least 10 seconds while pointing at the unit and that should reset the remote. ("Enter" being the round button between the arrows.) I asked what caused it, and she said "nothing you did." Funny. UPDATE: This worked! I now have a working remote. Woo hoo. Now I just have to figure out... » Read More I decided to call Panasonic tech support and ask. Unfortunately, I won't be able to try this myself for a day or so (out of town), but maybe you can give their suggestion a go: She said to hold down the "1" button and the "Enter" button at the same time for at least 10 seconds while pointing at the unit and that should reset the remote. ("Enter" being the round button between the arrows.) I asked what caused it, and she said "nothing you did." Funny. UPDATE: This worked! I now have a working remote. Woo hoo. Now I just have to figure out how to record something. « Show Less
2122852
But the unit works properly otherwise, right?Mine did the same thing. I contacted HK Customer service and I was told there is no simple repair and I should return it to the vender, Amazon. After begging for a no cost replacement I ended up getting an account credit but had to come out of pocket with extra money because I did not buy from an Amazon authorized Amazon dealer, whatever the h that means.
186357
I think that EVERY button can be "learned" just by pointing the old remote into the SR3 and pushing corresponding buttons on both.You can go to the Universal Remote web site and get the manual PDF
853249
I would call customer support on the issue. Seems like you received a faulty remote :/
1085124
No, our remote still works, however, we do not use it much. If you are still under warranty I would suggest getting it replaced/repaired under warranty. If you bought it with a Visa you might have been given an extended warranty that Visa will cover.
125727
If I have no remote to program new remote with how can I program it to work with my DC3700e door opener?
1497480
On sale at meh dot com right now for $15. Probably cheaper to buy a new one than try to replace the remote.
10714
Talk to the seller and make sure the CCP (Complete Control Program) is included. It is not an easy remote to program. Think through the macros before you start.