I would like to order more, but 3 of my last order did not work...came out white
1270807
I bought this for my daughter, so I asked her. She said when she inserted the paper upside down, the picture was white.
1270808
It should not have happened, two things that can cause this if its not the printer, 1st the paper could be expired for very long time or 2nd the paper might be put in the wrong side up.
1270809
The top sheet cleans the thermal head. Run that through a few times or just run a piece of zink paper upside down a few times.. then try printing again.
693626
I only got one in my last order. Before there were always 6. Only option was to return it. How do I get help?
648153
I bought some on 9/23/14 and have run into several that lasted only a couple hours. Looks like we bought from the same lot. Still have some left but have not encountered any more short-lived ones for some time. All the bad one were from the same package. Probably not worth the time and effort to contact iCellTech.
1677163
It depends in who you ordered from. We have plenty of them. Go back and see who the seller is on your purchase history. You may want to cancel the order and purchase from us.
2231608
We have 5x purple and 5x white in stock.(I just updated the quantities).Thanks
1967190
I was in the same boat bought 3, they went bad sent them back to were I bought them. I liked them so much I bought another 3 thinking I just got a bad batch but within a month they stopped working so I sent them back also. Great idea and they worked very good when they worked and that was not for very long. If I was you I would pack them back up and send them back to the place you got them from, call first though.
24290
I don't know if that's an option. I ordered white and that is what I received.
693623
This happen to me with my first order. I just called amazon and they took care of it.Hope this helps. C
1063997
Hi, You order the one you are looking at and then you email me what you want on it and the background color. All have white letters. Hope this helps. Phyllis
1670138
Actually, I had the same question. The ones I ordered all came in the solid red, which I preferred. The white and red image may just be an unupdated visual for the same product. Take care!
650935
There was 10 of each color. You can get the white ones separately, but it may make sense for you to call them directly to see if you can custom order.
476194
Best to ask the seller directly. I think they are looking into this because I asked 5he same question I have noticed the most recent order was better quality.
1270577
We do supply it in white. If you need it, please refer to following link: http://www.amazon.com/gp/product/B00AR66EWK Please contact the seller when you place the order and inform us that you need it in white. Please also write the order number in the email.
1738709
I would write to Amazon and let them know...i know i received 6 when i ordered!
793349
I had the same problem recently. But I had bought 3 boxes and one box was awful and the other 2 were great. So I think it is a quality issue. We just got a dud box.I called Senseo Customer Service and they said they could do nothing and I had to contact Amazon.
1585439
Absolutely....however, they are becoming increasingly more difficult to find. I order 3 at one time the last time I found them...jsyk. Good luck and happy chatting! :)
1325458
I have ordered three times from them. The first time, I only got one package of 3. They sent me 3 more packages after I called them. Since then, every time I have ordered, I have received 4 packages of 3 each. Call them and they should send you one more package.