I plugged it in and turned it on with the included bulb but it didn't work. Am I missing something? Just want to check before I return it.
1246475
I had the same problem, but then I rotated the bulb a little inside the hood, and it came on.
1246476
If the bulb is in correctly and not broken then return for defective part.Amazon has great customer service.
1246477
Mine was the same. We had to return it because there was nothing we could do to fix it. We even tried getting a new bulb and it still wouldn't work. I had to go to Petsmart to get one and for a few dollars more it worked fine and came with two bulbs.
1246478
Did u chech the connection where the bulb meets the ballast? It needs a little 1/2 turn. I'd take bulb out & retry. Then if that doesn't work I'd send it back too. Good luck! Sorry not much help. :/
2133335
It sounds like you may have received a defective bulb. The one I have comes on at full power and does not change intensity or flash in any way.
929047
Make sure your bulb is not lose, in the socket, if you still have trouble, try putting the bulb in a lamp or something, to see if it does the same thing, if it does, call the place where you got it. thank you
1538017
I would return the bulb to the store or online retailer. Zoomed's products should not make noise when you turn them on. This is just a bad bulb.
238817
I tested mine by going into a normal lit room, turn it on, then turn out the lights in the room, making it dark and then seeing if the light came on. That is how I tested it and it worked exactly as it should.
723013
it might have welded its self in place if air got in it from the manufacture. Try rotating the bulb on its installed axis. I returned the one we bought because it came damaged and your right it was a very dull bulb. Good Luck
1383596
Make sure that it is installed completely. The first time I put mine in, it did the same thing. It wasn't completely in the "slot" or whatever you want to call it. Open the side panel and re-insert the lamp. Make sure it fits snug. Also make sure to put the initial cover back on tightly. I didn't and the light just kept blinking.
1870235
I bought mine a couple months ago and the light worked for a couple of hours then never again. It was an electrical issue, not a bulb issue. I wouldn't recommend it....
1505863
I had the same problem. Bought mine through a different source who send me a new AC adapter (the part of the cord which plugs into the wall). Light works perfectly now.
1053444
Okay, I've been asked to review this item several times... and this is the first I've heard of this. I'm pretty sure, mine warmed up right away. It sounds like you need to check to see if the light bulb is screwed in all the way so it's making a connection. If not, I would exchange the light bulb... keep the other light bulb until you make sure if the replacement light bulb does the same thing because it could be the lamp itself.
1341797
I am no expert by any means but that's what my old one was doing before I installed the new one. They say not to touch the bulb. Did u try reinstalling it? Maybe u got a defective one, I don't know. Maybe blow some air in there to remove some dust? Again I'm not an expert, but for me no issues.
2154908
Yes, the light should turn on by plugging it in. I know because I own it. Try plugging it in to a different outlet. If it doesn't turn on, the product is defective
1211736
Mine worked fine. If you don't see a light inside the unit when you plug it in, either the unit is defective or it not connected properly.
997896
Make sure the socket has power and that the cord is properly plugged in, try a another one if you have one, the size is pretty generic. But yes, either the unit is dead or it isn't getting power. In the off chance the bulbs have gone out you can see if it's charged by using the power meter.
1488874
Sorry I can't help. I threw mine out after it failed to work in the lamp we bought it for. In fairness, I think the lamp was the problem, not the bulb.
1787801
Mine did not work. Also the wattage capacity is reduced when the bulb is pointed down for some reason. Buy the Phillips combination light/sensor
1161190
It should just light up. Is the light screwed in properly? It could be a faulty light bulb. Mine fired up quickly.