I've seen where a couple of people have said this is a tampered product. Just wondering if anyone else has had a problem with the seller
1272290
My product arrived sealed and in a timely manner. I have no problem with the seller.
1272291
Noticed the last time I ordered it,it smelled different. Wondered if it had changed. This bottle did not work as well.
1272292
I regularly buy my Doterra oils from Amazon or ebay because you don't generally pay tax or shipping on them like you do directly through Doterra, so it slightly reduces the cost... I haven't noticed anything suspicious about and of the oils I've purchased from either site. I obviously can't say for certain that they're not tampered with, but in my opinion they're just fine. I have continued to purchase and use them and don't seem to see any difference between these oils and ones directly from a Doterra consultant.
1272293
If you're not buying directly crom doterra and going through a third party seller then it's possible it has been tampered with. I'm a product consultant with doterra and I've never had a problem with any of their products. The deep blue is what made me join the company. I would recommend buying doterra direct so you don't have problems.
1126814
There are no longer any "certified" sellers of doTERRA on Amazon, and doTERRA is attempting to crack down on those who sell their products here. Because there is no way to ensure quality and authenticity here, it is always best to purchase directly from doTERRA. You can do so at www.mydoterra.com/thehealthyhome. Click "shop" for retail prices, or "join and save" for wholesale membership.
456122
I bought two, from two different sellers. BOTH fake. If it is not sold AND fulfilled BY Amazon pay special attention. You may receive a fake one also.
432065
I ordered/received mine a couple months ago and it was all in Cisco packaging and it was not tampered with. It's been working great for me.
2219787
I don't remember that being an issue with my order but I will say dealing with this vendor ended up being a nightmare. I eventually got what I had ordered but I will NEVER deal with this seller again. If I were you, I'd get my money back instead of trying to get what you thought you were paying for. Good luck.
169622
Depends....mine was counterfeit. Be aware that everything you buy from Amazon doesn't come from the Amazon warehouses. There are often 3rd party resellers involved - that's where the bogus items come from. If the item states "sold and shipped by Amazon", it's usually the real deal. So....just make sure Amazon is the seller.
2124157
i do believe you should note who is the seller.. if it's amazon, you should have no problems.. if it's some other sellers and the price is too good to be true.. then you might want to worry
1514795
Don't risk it - and if you do only order from a seller that is "fulfilled by Amazon" (so you can return it, because you will probably need to). I received bottles that looked like the real ones (but it did NOT come in the packaging that the official duo comes in), but when I compared the scent of this to an authentic bottle it was very apparent that this it was not the real PM product. And with the volume of reviews that indicate others have had the same problem, I think it is best to stick with official Paul Mitchell suppliers (which you can find on their website - the price isn't that much more than the ones on here). Don't risk it - and if you do only order from a seller that is "fulfilled by Amazon" (so you can return it, because you will probably need to). I received bottles that looked like the real ones (but it did NOT come in the packaging that the official duo comes in), but when I compared the scent of this to an authentic bottle it was very apparent that this it was not the real PM product. And with the volume of reviews that indicate others have had the same problem, I think it is best to stick with official Paul Mitchell suppliers (which you can find on their website - the price... » Read More Don't risk it - and if you do only order from a seller that is "fulfilled by Amazon" (so you can return it, because you will probably need to). I received bottles that looked like the real ones (but it did NOT come in the packaging that the official duo comes in), but when I compared the scent of this to an authentic bottle it was very apparent that this it was not the real PM product. And with the volume of reviews that indicate others have had the same problem, I think it is best to stick with official Paul Mitchell suppliers (which you can find on their website - the price isn't that much more than the ones on here). « Show Less
1399656
Yes...I too received the package in the same condition which lead me to believe that the packed was opened, tampered with and sealed. I called, spoke to customer service and advised of such. They asked me to return the item and was promised a replacement.
237584
I have been buying this product for a few years from different places, Amazon or ebay, never had problems. If the product worked before, and the next purchase seems not working, it probably fake, request a refund.
1374684
Hi. I cannot guarantee the product of all sellers only my own product that was purchased directly from the company and shipped by them to me. We never open alter nor tamper with our products. There are many sellers and you may want to ask the seller you are considering purchasing from this question. Thank you
2198833
Hi, i'm not selling anything. I got it off amazon if that's what you are asking. The casing I got was authentic, which I believe it to be. There was a hologram sticker on the box and a card with a code for you to verify it's authenticity online. Hope that I answered your question!
1710659
I am concerned about that too. Amazon's policies forbid selling counterfeit products, but some of their 3rd party associates have been accused of doing that anyway. Amazon seems to police unethical and illegal activity, but how aggressively I can't be sure. My feeling is that PSPC (the manufacturer) would complain loudly if they had specific evidence that an Amazon associate was selling counterfeit products. However, the only way we can be certain is to buy it from our vets and pay their profit margins. Who knows, that might be the smarter call.
1574460
My purchase was not sealed either. I don't believe it was tampered with in any way. I felt comfortable using the product. Hope my face doesn't fall off. I'm truly enjoying this product!
64160
No. my received item is not genuine and official product.i think, it is one of imitaions.If you have a plan to buy this item, i'm completely opposed to do it.Thanks.
913815
I preordered it from an amazon fullfilled seller. I would never buy accessories from here without it being endorsed by amazon, too many fakes :(
132019
Hi. I've read that there are fakes around on ebay for sure. I can't vouch but the box here and the warranty card, manual, cloth, case - all look pretty authentic to me. The logo cut too looks pretty authentic. If you want to compare to a fake google for sample images. You pretty much can tell straightaway. The box (for fake) is a little like this but seem oversized, the logo cut is clumsy (unless "they" refined it) and the flute do not come with the above warranty cards owner's manual etc. My case is moulded plastic which has maroon velvet, my friend's son's has a case like this one. Hi. I've read that there are fakes around on ebay for sure. I can't vouch but the box here and the warranty card, manual, cloth, case - all look pretty authentic to me. The logo cut too looks pretty authentic. If you want to compare to a fake google for sample images. You pretty much can tell straightaway. The box (for fake) is a little like this but seem oversized, the logo cut is clumsy (unless "they" refined it) and the flute do not come with the above warranty cards owner's manual etc. My case is moulded plastic which has maroon velvet, my friend's son's has a case like this one.
1413207
I ordered from seller ID: "NEVER PRICE" and what was sent was identical to what I had received previously (at 3 times the price!) directly from Skin79. I can't vouch for other sellers, but what I got from this seller was authentic.