WHy does what I'm ccoking stick to the bottom unless I use the steamer tray?
1266454
The instruction manual says to use AT LEAST 1/2 cup or more of water when using this cooker to prevent food from sticking.
1266455
you need to grease the bottom. don't think its non stick, even they say it is. like the frying pan and the egg. it will stick if not coated.
1876574
Use the brush attachment first with some water or cleaner, then steam while it's wet. The pads don't get into the lower spots on my textured ceramic tile.
1344186
Make sure that water is covering the heating element. As i hd a similar issue but quickly learned tht once water levels are low the steamer will shut off as a safety precaution.
204963
A magnet definitely sticks to the bottom. I've had this griddle over 2 years now, and I absolutely love it. I accidentally left a burner on and had a grease burn on the bottom that would not soak off. I used Barkeeper's Friend. and it looks brand new.
1931643
You might need to adjust the jet on the back of it or adjust the weights on the hose to make it stay on the bottom. Hope this helps.
1747339
Push the lid in a 45 degree angle so the tab latches, then clip it. The functionality is to keep the steam inside, this piece also has contact with the food and therefore needs to be removed and washed thoroughly.
788356
The only thing I have found to be helpful is an appropriate sized paper clip to poke the steamer every time I use it. Other tha that I have a pitcher I prop up on an old mug to steam milk so I don
438884
Haven't had to clean the bottom, starch doesn't stick. Really does move smoothly over any fabric.I haven't actually cleaned the calcium build up from water, after using the steam iron I just unplug and hold off the sink, put on a full steam and then press the steam button on the handle. That seems to clean the steam vents and the steam is excellent.
151647
I have had mine for almost a year and nothing sticks as long as I cook on low or medium heat. A couple times my daughter used high heat and things stuck but we soaked the pan for just a few minutes and the mess all rinsed right out. Hope lower heat works for you!
1742275
Run warm water over the bottom of the tray first. Some foods pop out easier than others.
1623818
Mine did that and I did everything... Finally, I found it was the paper I got on special at Staples.... It was sticking up someway.... I switched to another brand... worked fine...
1002691
I had the same problem at first. Take a paper clip and straighten it out. Then with the unit turned to steam and locked (make sure it shows that it is ready to steam) stick the paper clip into the hole that is located in the middle of the bottom plate. It will unclog it. It scared me when I got it unclogged because it was suddenly loud and started making steam.
1372662
Be sure you have reached the correct temperature for steam before using iron. And if this is not the issue I would contact manufacturer
667168
Ive had two of these steamers over the past 20 years and I have had the bottom come out a couple times but not consistantly. Ive never had a problem putting them back in and it's never affected the steaming process. I absolutely love this steamer and the only reason I bought a second one was due to a short in the cord caused by an accidental cut. Hope this helps.
179855
You'd still have to scrub it pretty hard while you use the steamer, but eventually it would probably come off. I wish I could tell you that it would be easier.
287715
Try spraying it liberally and then place paper towels on top and let it sit for a few hours. See if that helps. I also use a scraper and anything left comes right off.
1720066
I would suggest that you haven't screwed the valve on to the pot firmly enough. It needs to be 'finger tight' so that it still allows movement up and down but does not come off even when it is washed.