scanner quit working. printer tells me to start scan from computer. computer doesn't recognize scanner. How do I fix?
1275009
Try redoing your wireless connection through your wireless router. I had mine loose its connection a couple of times. Never did figure out if it was the printer or my wireless router being a spazz. Had to go back and start all over and have the printer search for the right router, enter the security code for it and all that. I never could get it to run a scan and have it go wireless to my laptop. Or start the scan with my laptop. I always had to stick a SD card in it (the printer) and have the scan go to the card, then stick the card in my laptop and copy the scan off of it. Pain in the butt and round about way to do it but it worked. Good luck!
1275010
Try redoing your wireless connection through your wireless router. I had mine loose its connection a couple of times. Never did figure out if it was the printer or my wireless router being a spazz. Had to go back and start all over and have the printer search for the right router, enter the security code for it and all that. I never could get it to run a scan and have it go wireless to my laptop. Or start the scan with my laptop. I always had to stick a SD card in it (the printer) and have the scan go to the card, then stick the card in my laptop and copy the scan off of it. Pain in the butt and round about way to do it but it worked. Good luck! Try redoing your wireless connection through your wireless router. I had mine loose its connection a couple of times. Never did figure out if it was the printer or my wireless router being a spazz. Had to go back and start all over and have the printer search for the right router, enter the security code for it and all that. I never could get it to run a scan and have it go wireless to my laptop. Or start the scan with my laptop. I always had to stick a SD card in it (the printer) and have the scan go to the card, then stick the card in my laptop and copy the scan off of it. Pain in the... » Read More Try redoing your wireless connection through your wireless router. I had mine loose its connection a couple of times. Never did figure out if it was the printer or my wireless router being a spazz. Had to go back and start all over and have the printer search for the right router, enter the security code for it and all that. I never could get it to run a scan and have it go wireless to my laptop. Or start the scan with my laptop. I always had to stick a SD card in it (the printer) and have the scan go to the card, then stick the card in my laptop and copy the scan off of it. Pain in the butt and round about way to do it but it worked. Good luck! « Show Less
1697220
I had the same issue until I open a software program and scan it and it appear on that program as a file that I can edit. I advise you to open a program and then use the m.scanner. it works like a normal scanner.
363961
Sounds like the interpreter. I have two scanners and they work great. Try scanning to excel and see if you get the same results, if it's still a problem remove any other input device like mouse or keyboard. Turn off any other input - bluetooth, wireless and network one at a time. You'll find it.
667363
Chris, what operating system are you using, how are you connected between computer and the printer?
782170
Hi, As much as I've used my scanner it has always only worked when connected to my computer. I have the portable model and I'm not sure how the desktop works.
541418
Try holding the off button several seconds to turn it completely off. Then restart your computer and then turn the printer back on. Hope this works for you. I can't wait til I can afford to buy a new one.
569788
The printer part of the device just died. Your scanner and card reader will continue to work, but that heralds the end of the printer itself. I've had two die that way. (I actually keep one around for the scanner).
1933509
Well, I wish I could give you a good answer, although we do have Windows 7 professional on our PC, I don't recall having this issue and I'm not very computer/tech savvy. Rebooting the computer might help, or unplug the mouse and plug it in again. I can tell you that the scanner mouse did come in handy recently when I needed to scan several sales receipts.
1105092
I had the same issue. I was able to print using "print" from the "file" menu.
256820
Make sure the printer is ON!! That was my problem also...I just changed mine for the first time....
2122458
You need to follow the instructions at the site above *exactly* as they're written. What is it you "don't see"? The scanner in your Mac's settings window? The driver on the website above?
2276317
The scanner comes with a cleaning pad. You might have dust on the scanner. Try using that. If that don't work I'd reinstall the scanner to your computer or you would h aft to contact newsman for service assistance. But cleaning it would be your best bet to start with
1258461
There are 2 ways.Use the software that came with the printer.Just press the scan button on the printer.
1496418
I have the same proble. Epson has sent me 2 printers. tells me it's a hardware issue. I know it's not. the printer does exactly what yours is doing. any resolution? Glenn
163109
I had no trouble at all hooking up the extension. I may not be compatible with your scanner. Try the other end to see if it connects.
194624
I could scan hardwired to printer - using the printer's control panel (straight out of the box.) Suppose to be able to configure the printer to recognize the computer - but have not figured that one out yet. My OS X is 10.6.8.
365253
scan to. open control panel open HP Printer 1510, then click to scan! I think. good luck!