The shoehorn can be extended, but it collapses back when I'm using it even from the slightest pressure. Is it just mine, or is this a defect?
1265052
I insert shoe horn behind my heeland as i push foot down I keepan upward pressure on handle . I do not push down on handle and it works just fine
1265053
Do not press down on it when using. Just insert behind heel and hold in that postion
1265054
Something is wrong with it. Mine works very well and it stays when I want it to. It's really an amazing product. Sorry yours isn't working, but it might be worth trying again.
1265055
I imagine that many of your customers have limited mobility.Why did you decide to have a mechanism which locks the telescoping shoehorn in place which would make it easily for people not collapse the shoehorn?
1265056
The shoehorn he has works well. It doesn't collapse in use according to my husband.
1265057
I haven't heard any complaints from the person to whom I gifted it. Beyond that, I can't answer your question.
1687827
hmmm no, probably you know this already but you can adjust the height, try making it lower or higher , or reducing the tension , might help, but I use it all the time , no problem so far
1538009
I don't know. I did not have that happen but turn the rod counterclockwise that might help to extend it. I did think it was weird the way you had to do it. I finally gave up and my husband finished with it.
506912
On the one I received there is a round tightener that needs to be loosened and then you slide the legs down the pole until they extend to whatever amount you want. If there is resistance when you try to do this then the screw needs to be loosened further. Also check that there is no damage to the legs or pole, there should be no problems at all and is just a very smooth sliding up and down for the legs to extend and then collapse back again.
2175339
Sorry I can't help you as I've never had that problem. Maybe you're putting the balloon on too tight. I really don't know and I'm sorry I can't be of more help.
607767
Sounds like you have a defective one. We had to send one back too. They replaced it. It shouldn't wobble and those pegs should fit snug in the holes. If you've never returned anything to Amazon before, just click under your account and then orders. It's easy.
2068888
The instructions say to put the bolts on "finger tight." This did not work for me, either. I would suggest just engaging the threads of the bolts with the nuts until all the bolts are in place. Mine still needed bonking with a wooden mallet I happened to have. Aggravating, but it's quite sturdy now.
743488
I extend the legs first and tighten nuts...this gives the stand some downward weight. Then loosen the turn knob at end of center post and the inner tube should advance freely. Sounds like there may be a dent or crimp in the tubing or a metal burr that's catching. I'd return for an exchange.
324845
I also found this strange, but the wire-based supports on the side do extend out. You just need to gently-yet-forcefully pull them out. At least that's how I got mine to adjust.
1888571
It sounds like it is in a locked position. Twist the top stem part, until it releases, and is able to push down.
2039003
had the same problem,look closely and you'll see that you can tighten it.I didn't see it at first though but you can tighten it.hope this help you
1638859
I have had no difficulty with raising it with the foot lever, however I am having difficulty lowering it.
1161080
Have you tried the gas lift to adjust the height, up and down? That's the only way I know if you have assembled it correctly.
1882441
I don't know. The legs are well designed to be shortened or extended. Perhaps you could slide out and remove the adjustable "inside" leg tube.
1297546
The unit should easily expand and contract. It might be defective or something is preventing it from adjusting.
608778
I have to say "Yes". We were having a problem until I put my extension hanger up. They have given up!
1270236
Yes. That's exactly what I did. The stem has to be shortened. Try it prior to adjusting the length. You may like it as is.