We purchased one from you on 12/28/12 &amp; the sodered areas in two places have broken. Is there any warranty on this since it's less than a year old?
1277449
The first one that I purchased, the frame also broke in two places. but it was after two years of hard workouts. We looked around and could not find a better deal on one that we liked, so we bought a second one and it has worked fine so far. On 1/1/14,the second one broke. We have had it 10 months. Obviously , they are a piece of junk.
1324511
Mine stopped working in a little over a year (frayed wires from use) . So I didn't pursuit the warranty. I did open it up and fix it myself. Challenging but not impossible/impractical.
1798552
I haven't had any problems with the one I purchased. It appears to be in great shape and we are using it in a commercial facility so it gets a lot of use. The seller I purchased from offered a 12 month warranty so I can take advantage of that if necessary. I called them before buying to ask about the warranty and they were very easy to reach and had very friendly staff. Just make sure that the one you choose to purchase has contact information and give them a call if you'd like.
108747
Send it back to Amazon they should replace it for you. I believe it's a year warranty.
1970466
The same thing happened to me last year when I bought mine. I called intermatic and within a week, I had a new one. Bottom line is you did not do anything...these are not built that well.
1961531
Call amazon they send new one . Like they send me when mine was broken Thanks amazon .
52189
It should be under the warranty. Amazon normally can replace it if it is bad as soon as you got it like this. Call them too.
1078571
It's a year. When mine broke, I called their customer service and they offered to have it fixed but the place was about 4 hours away. I called them back and they just had me mail it in to exchange it for a new one. I had to pay shipping there, but they sent me a brand new one in about 2 weeks.
997538
I tried contacting them with a small concern I had and they said they don't carry it anymore - to check with where you bought it. So I guess the year warranty would not be valid? Either way --- it wound up still being fine to use.
642938
It has a lifetime warranty replacement, so you should be able to get a new one. I have had mine about 2months. It isn't coming apart but its getting dirty and it's hard to clean. Other than that, its holding up pretty well.
1957570
Mine has a 1 year limited warranty. I had a piece missing on mine on the bottom corner, so it does not stay even not he counter. The only way I can get it replaced or fixed is to drive a long way to one of THEIR shops. So if you have any problems, I would check to see if you live close to one of the businesses that fix this brand. I would not buy this again.
659002
Contact the company to get it replaced. It has a lifetime warranty, but I'm not sure that covers normal wear and tear.
1835421
I have had mine for 2 1/2 months & it seems to be holding up. It should be replaced free of charge. If it were "me" I would have them send me another one.
680473
This happened to mine too. They replaced it (if purchased within a year). You pay to ship to them and they pay return shipping. No argument, no hassel. Nice customer service.
1583732
Yes I got one!! I don't know about warranty, but the first one tore up and they sent me another! Didn't have to send the first one back, now that's A warranty!!! I had only used for three days!
1962137
Yes it falls under the 1 yr manufactures warranty as well. I bought one off Amazon and purchased another from Home Depot. One of them got wet and shorted out. Home Depot replaced it. So I never had to inquire about the warranty. So if this helps.
1431777
I believe there was a 1 year manufacturer warranty. I'd contact the main company for more information, especially if it's less than a year old. Doesn't hurt to ask.