I lost our unlocking key. Any other way to open it up, or does Kimberly-Clark sell the key by itself?
1247003
I have purchased and using five of theses dispensers at various locations at our recreational property and at my home shop. I chose to use the button provided in all of them without any need to use the lock (and key). I guess that doesn't answer your question, however it does give my opinion that I they work great without being locked.
764543
Have you contacted the supplier for additional keys. I am not sure what to do in this situation. Good Luck!
1403762
Oh no! Sorry to hear that....I am not sure if spare keys are accessible. I am curious to find out. I can reach out to the seller.
69153
There should be a key that shipped with the box as well that should open it. Additionally I believe it should have shipped with a default code and that should be in the documentation.
2194078
You'll have to unlock it yourself, the lock code was sent with the phone. Its very simple though
1971685
I am another owner of this product. When I got mine the keys were taped inside the box. The door is a tight fit and I had to pull hard to get it open. Hopefully that is all you will need to do to get to the keys. If not, you will have to contact the manufacturer, I doubt if they monitor these comments.
2131519
Thank you for your question. It depends on the seller, but I'll proceed unlocking and send it to you.
1973540
If you can still open the box, take it to a lock & key place. They should be able to redo the lock and make you a new key!Best of luck!
537660
Not sure if you can get a new key, but if you press in on the lock the box will open without a key.
1432423
Well I ordered the box from the same seller as you did. Sadly I had the same problem...the key was locked inside but besides that the lock was broken anyway...ended up contacting them, sent me a key to try and STILL WOULD NOT OPEN ended up returning it and having to purchase another once Amazon refunded my money...there is another seller who has same box and it was excellent, from Nilecorp... Hope it works out.
2235982
I would advise calling the company and seeing if they can walk you through what may have happened? Or go to the store and trade it in for a new one. They can transfer the number and everything pretty much right there. I had no problems when my daughter's acted up. Honestly have no clue why there would be letters/numbers under the lock screen? Try rebooting first, leave it off for like 30 minutes and see what happens. Otherwise, follow with my other 2 choices. Sorry, thats the best I have on that. :)
1793008
Can you get another key from manufactuer. I don't recall mine having a key. Maybe I have a slightly different model.
1031081
hello Maritza truth we could not unlock that lost the box and then was that we read how the process is done, if you can send the code for unlocking again we thank you very much, Thank
1471183
I, too, lost my key. Went to a restuarant supply house and got one. Not hard to find...
294349
You might check a hardware store like Ace, Lowes, Home Depot to see if they can make a key for you. The key is not an odd or unusual key -- looks like it belongs to a padlock. Cost would be about $2-3.
858011
I did something similar, but to make sure I just ordered the two lock with the same key mold. Also you may contact the seller and he can help you get the same item to open with the same key. Additional keys can be obtained at a local locksmith or key duplicate center.Hope this can help you.
738924
I just pryed it open. Going to spend half the money for it for a decent lock that will fit for it, I hope my special needs brother isnt able to break it open.