I received the bottle with the white cap and red fold-down spout but can't figure out how to open it. Can somebody tell me how?
1242042
Yes I can.Their is a little piece of the white cap right in front of the red spout that will break off .Use a small screw driver so you don't break a nail.
1242043
Stick something small down toward the tip and flip it up. Not sure why they designed it that way.
1617398
I just prop mine up on my desk at an angle and take a table knife and slip the side of the blade under the lip of the plastic roller that needs to pop out of the rim of the top of the bottle and pry up just alittle and the roller will pop right out of the top. After refilling the bottle just set the roller on top of bottle and push in and ready to go.
21218
Hello Kathleen, I had the same frustration for a few minutes until I accidentally squeezed the cap and, "Pop!" It opened. Now, I realized that the design is clever to prevent accidental opening from pulling on the cap.Hope that helps.
1404688
I wondered the same thing when I got the packaging. You turn the bottle upside down and squeeze to get a drop to come out. I had to squeeze pretty hard too.
955615
This is how to close it: (same answer as that posted by Steven Hazel on a similar previous question... oh, and I just noticed: also the same as Michael Nicosia on this same question)In order to open the tin, you take off the white plastic ring (and discard), and push down on the center of the lid. This makes the lid "pop" loose so you can take it off. In order to close it, take the lid and "pop" it back out to its original shape (by pushing on the underside of the cap), then put the lid back on the tin and it should snap on easily by pushing down. (In order to open it next time, you will need to push down on the center of the lid again). This is how to close it: (same answer as that posted by Steven Hazel on a similar previous question... oh, and I just noticed: also the same as Michael Nicosia on this same question)In order to open the tin, you take off the white plastic ring (and discard), and push down on the center of the lid. This makes the lid "pop" loose so you can take it off. In order to close it, take the lid and "pop" it back out to its original shape (by pushing on the underside of the cap), then put the lid back on the tin and it should snap on easily by pushing down. (In order to open... » Read More This is how to close it: (same answer as that posted by Steven Hazel on a similar previous question... oh, and I just noticed: also the same as Michael Nicosia on this same question)In order to open the tin, you take off the white plastic ring (and discard), and push down on the center of the lid. This makes the lid "pop" loose so you can take it off. In order to close it, take the lid and "pop" it back out to its original shape (by pushing on the underside of the cap), then put the lid back on the tin and it should snap on easily by pushing down. (In order to open it next time, you will need to push down on the center of the lid again). « Show Less
841972
You open it by gripping the device (I hold it at the bottom) and firmly pull it off the bottle. Easy peasy. The other answers basically say the same thing. This product really works.
1258116
you are lucky Amanda because I have a 6 year old granddaughter who demonstrated to open and close the bottle with no complication. Basically click to open and press the cap to close. Don't forget there is an extra lock aside so make sure your girl realize that. I hope this help.....thanks
1175668
At the end of the end cap there are the two recessed areas on each side. One side has a tiny plastic latch that holds it shut. Take a small screwdriver and push the latch down while prying open the end cap.
257514
better late than never...To Seal: hold sides of sealer, not top, push down on bottle opening.To Open: push the button (the smaller round top on the picture) and it will pop up
1896849
with your left thumb and fore finger grasp the screw on cap.with your right thumb and fore finger grasp the spout.turn counter clockwise with your right handpopthe pumper is unlocked May the lord bless you and keep you
21221
It is very odd to open I had trouble when I received mine also. Instead of using the lip on the lid, grab the smooth sides beside the lip and pull to open.
1518715
Super easy!! Just slide your bottle inand zip it closed like a zip lock bag. The bottle will go in the middle with padding on each side.
1004592
The top and bottom twist. The part where the needle is turns relative to the part with the logo on it, and the screws push the cork down. Just grip the top and bottom and twist.Mind, I had to take the thing half apart before I figured out how you're supposed to work it, so I'm not sure it was ever in the instructions.
551460
You should be able to pry it off with a small screwdriver. Just wedge the blade of the screwdriver between the cap and the rim of the bottle. If that doesn't work, puncture the cap and pry it off from the hole you just made. The Ballistol I purchased came with plastic caps, but I have opened bottles with metal caps a lot of times. Hope this helps.
438292
Just got the bottle and have tried for 15 minutes to get it open and can't. I have ordered this before and had no problem opening it. Is it possible the pump is defective?
1498366
I had the same issue at first. I still don't understand what the top cap is for. To drink out of it, unscrew the whole top. Where you pour the water in is also where you're supposed to drink.
2136009
I got the same issue at first. I managed to open it up this way: Hold the bottom plastic/clear at the point (the spout) with one finger in one hand, and your other hand is holding the the stainless/metal part, then pull the clear plastic part away from the stainless /metal part. Good luck. Hope it works for you.