Is there a trick to getting the UV light to come on? After I got my unit installed and running, I can't get it to work.
1249570
Try taking the bulb out and re-inserting it in its setting or even a new bulb.
1249571
dont think so, the little thing outside protected by the cover doesn't really light up bright if thats the case, if u see some light in there its working, if not maybe turning it on the on/off witch, u can take the cover out by twisting the plastic, if anything contact the seller or the brand.
1249572
There isn't any trick, if the light doesn't turn on after you flip the on/off switch then your unit is defective.
1249573
There is a sealed on/off switch on the top of the unit for the U/V. just turn it on. You will know if it is working as a small LED light by the switch will illuminate.
1249574
It may be burnt out, should come on when unit is running will have a blue glow.
1769185
I have not had any problems with this on our unit. Just push in the button firmly, and you should hear a "click", the green light will come on, and the blue dot light at the back of the unit (UV light) will stay on for about 90 seconds and then turn off.
984655
Thank you for your question Carl. It sounds like your unit just needs to be reset, which can be done very easily. Simply reset the system by holding the UV button for at least 3-5 seconds until the reminder lights stop flashing. Your product is now set and ready to go! If you have any further questions, please contact Guardian Technologies Customer Service department at support@guardiantechnologies.com or at 866.603.5900 x213, and we will be happy to walk you through these steps.
863531
A couple of things. Check the outlet with another device like a table lamp. Change the batteries in the remote. If nothing works, I would send it back. These are refurbished units and the people selling them don't repair them so they will likely send you another unit. Mine works great
1211736
Mine worked fine. If you don't see a light inside the unit when you plug it in, either the unit is defective or it not connected properly.
1823112
the moniter would not come on .if i can help u with any other question feel free to do so. thank you
1917330
I would make sure the bulb is connected. Otherwise, it should just turn on. If not, I would send it back. :)
361316
Did you try to plug light in the other outlet? And did you reset the unit? Hope this works
2149206
This kit does not come with the UV lamp. You will need to purchase that separately.
1138556
There is a little door on the side of the unit that opens up. You will see the light from the UV bulb shining through if it is on. (Read your manual!)
1179437
Did you plug the unit in? Mine works fine. Perhaps you should contact the a Seller for a new one.
1452047
You have to take the top cover off, unplug it, and remove the 5 or 6 screws on the top which reveals a small panel. The UV light is under this panel.
1018515
Be sure your wall outlet is not controlled by a switch and is hot test with a light.Be sure the units on / off switch on the leg is on should light up when on.If that all checks out ---- bad unit (dead on arrival) ship it back.
102009
Maybe you need to turn the pipe around. As for the lamp not working, mine did not work either. So it was money in the drain. Complained about it, but never received a reply.
399274
it won`t work also.... I pressed the turn on button but nothing happens... no light no sound... Please help!!
92658
On the side of the unit, near the top, there is a small grey pullout flap. Underneath that there is a switch to turn the UV bulb on and off
560124
The UV light only comes with certain models. I would double check the description of the one you purchased.