I can't get my stool and bottom of chair to massage even though they r plugged in. I can only get them to work seperately. There r a lot of wires???
1259932
There should not be a problem getting them both to work at the same time, make sure that you have the (pigtail) wire from the stool, plugged into the very short wire that should be coming out of the bottom front of your chair, and then your other wires in the back of the chair should all be plugged in as well and all should work, there should not be any unconnected wires
1259933
If you plugged in your stool and bottom of chair will work. Make sure that the wire of your stool is correctly connected to your chair.
640282
It sounds like the machine is not quite level. If it is vibrating a lot, you may want to make sure that you have a firm, level surface and that the legs are all secure on the bottom of the machine. They are small, black, and may come loose or move slightly which will create the movement you are experiencing.
133928
Check the pocket on the right side of your chair there may be a quick connection there if there is you need a extension cable with straight ends or a controlwith straight ends. If you don't have that type yes this control will work
2137879
I got the following reply from my brother who is using this massage chair.There is a recline function that moves the leg and back together and there is a separate leg function that adjusts the leg independently. The relay controls that leg section is what I have problem with. It decides to quit working sometime but few minutes later it is all fine. But over all it is a great chair.
487998
Mine was leveled, are you sure its not your floor? Try positioning under-furniture pads under the machine where its not level.
768182
More than likely one of your conections is loose you might whant to recheck them...hope this helps.
784941
Try reversing the wire. That may help. The issue is that the third lead isn't precisely where it should be so some devices have a hard time connecting to it.
2009009
Hi Rick...I bought the same chair and had the exact same thing happen while assembling it (the last step was to insert the back into the base). One side clicked into place, the other side slipped in...but no click. I examined it, wiggled it, eventually operated it from front to back and it seemed to be solidly connected...no wiggles, no wobbles. So I accepted it as fully assembled. I've been using it without any problems for about a month now...and I love it. So does my dog...he can't wait for me to get into it. The reclining mechanism is still a little stiff, but I think it will get a bit smoother in time. I think you are probably good to go, particularly if there is no wobble or looseness in the back. That second insert was just very smooth...I hope. Don
2241883
Maybe check and make sure the wires are connected right . I myself haven't had any problems with it.
1421486
You may have a faulty wire, remember that these are cheaply made. It's not a quality product. Take it back to whereever you purchased it, if possible, and return it.
1432412
Make sure the steel cable between the two is on the "track" and adjust the knob under the foot rests - it may need to be tighter, if too tight, you can hardly make it work. Took me a couple of tries to get it right - go to the "+" side first. Hope this helps.
300031
Im sorry i dont have an answer. You might have a shortage or your item may be defective My chair was as simple as plug and play.
123042
I dont know what to tell you. My chair works fine. This is the best chair that ever bought! You might want to try reassembling it. My friend also bought bought this chair after I told him about it. He also loves it!
319477
Honestly, I was never (nor a more tech savvy friend of mine) able to get the sound connections/hook ups to work properly. I've only ever been able to use it as a chair...a very expensive chair...
1903572
Aloha Lana...This chair only vibrates. For a little money more you can buy an IJOY massage chair that will do what you want as I have it also and it rolls up and down the spine and digs in to the scap areas. It is a true massage chair and is best priceded at Amazon and you can also get them at Costco too and try one out there. Best to find a dealer and go sit for a while and destress in the showroom! Good luck
301580
Make sure the module is plugged in tight to all connections. I had some weird things going on at first but solved them all by making all connections click. It is a very tight fit.
1892261
The massage unit came with 2 cables which connect to a total of 4 pads. I have no problem connecting the pads to wires. I am very satisfied. Be sure you place the 2 pads on each wire relatively near each other and you don't need to go much above a setting of 4. At least that works for me.