Has anyone else had issues connecting the device to a wifi network after upgrading the firmware? It worked fine for me in V2.0.1, but V2.0.4&5 didn't.
1261008
I just got mine today, and it worked immediate on v2.0.1, but I upgraded to the latest version on the website as of 3/8/2015 (2.0.7) and it would no longer connect to my router.... it would say it was trying to connect but never would. I downloaded 2.0.1 which was what mine came to me on, and it worked correctly again on that version. I would say generally to anyone looking at this product, try it out of the box, and if it does everything you need it to do, then don't upgrade the firmware.
1261009
Yes, I had the same issue. I had to downgrade back to 2.0.1 in order to get it to integrate with my home wifi network. Plus, I had a router that ran 2.4 and 5ghz on the same SSID and I had to give them different names to get this device to work. It's a bit buggy
418641
Gina: I got this for my wife. She loves it, B U T we were unable to upgrade to 8.1. We went through all the updates for Windows 8, then it asked and still asks to update to 8.1. Unfortunately when we updated to 8.1 it took over 4 hours to download the files, then after they were installed and the machine re-started the radio in the tablet for the Wi-Fi would not work (no Wi-Fi connection), soooo I backed it back to version 8 and the radio worked for Wi-Fi. I did get the extended warranty so I plan on filing a claim and send it back to asus. Are you having the same experience?
1784520
I had the same issue. The Wifi did not work and I had raised the concern as the company advertized that they provide 1 year support. The company did not fix the issue but refunded full amount along with the shipping cost and said need not to return the device.
39648
That sucks, Ryan. Maybe when the next firmware update comes out, you can reset the unit through the menu after you update the firmware, and it will work.
1649790
Hi Syed,I could do the update & have the latest 2.3.4 version & it rocks !! How is the wifi issue you had earlier ? Did it get resolved ?Regards,Hemant
971689
Hi Vespasian - I did have issues but what I found is that you have to be REALLY REALLY REALLY patient. I'm running the latest firmware (V2.0.5?) and for the longest time unplugged the device as I felt it degrgated my network performance and introduce other issues (i.e. I had issues connecting to the router that it the Sabrent was connected to). Today I decided to give it another shot. I ran SpeakEasy speed test (10x) on both routers that I have, the plugged in the Sabrent to the router (U-verse so it's the one "DSL modem" as well). The Sabrent showed it was connected to the router & I could access the internet on my laptop when connected to the Sabrent, working as a host. I then attempted to connect my laptop directly to the router which the Sabrent was connected and I couldn't - but I could when connected to the other router. I was ready to downgrade to V2.0.1 but on the time it took me to download and switch things around the issue magically resolved itself. YMMV but for the last few hours I have been able to access the internet on both routers (w/o going through the Sabrent) as well as stream music to multiple devices. There is still an issue with lag between my Airplay devices (laptop and jailbreaked iPhone 3GS running AirFloat which turns that into a receiver). Just be patient - my experience is that this isn't the fastest devices but in time my issues were resolved. Good luck.
1368569
So far, I can't get the WiFi to connect on mine. I've done the firmware upgrade, but that didn't help. It sees the router with a strong signal, but won't connect when I enter the code. So, I'm using the cable for now, but if that's all that works, I should take this one back and get the one without WiFi that is $70 less.
551831
This was my biggest beef. For such an expensive item and in todays world we should be able to get firmware updates. I am not aware of any way to update the firmware. I hope someone can prove me wrong. I do own it despite my concern.
806413
No. I contacted them and asked them to include it in a firmware update, but nothing yet.
34247
Have no idea but you need to update .Icouldn't update on the page where it shows your devices.then I saw it on my network sharing center and it updated from there.The only reason I missed with because i upgrade to a faster speed.So you have to do a lot of reading on the netgear website to understand what is going on or other wise don;t miss with it if it is working ok
1489191
I believe I still have the original firmware that came with the router which is 1.0.04 build 7 and it can be upgraded from the manufacturer website. However, I have found not need to upgrade
425484
Thanks for the info. Guess i have to wait for the newer firmware version. Since I purchase on Amazon, i assume i would have to work it through Samsung if i bricked it. P.S. Funny enough, when I first received the unit, i tried to do a firware upgrade and it said that none were available. It should have been, so maybe i was lucky it didn't work.
1526504
Most likely you may have to update it to the latest firmware or do a reset to its original state. If this does not work, contact the vendor or manufacturer for support or exchange if the unit is defective.
1294117
I have no trouble with Wifi connection. I gave had the comp for quite sometime now. Hope this helps. Best.
2211216
I just bought mine 2 weeks ago - no problems, just upgrade firmware first thing.
1294298
The only time I was able to upgrade the firmware was during the initial setup, since then, I think it checks on it's on and "alerts" you an upgrade is available. Mine updated once on its own after I said it was allowed. Hope this may help you.
1331502
Not sure as it never really worked well for me, even after I updated the firmware. I had it plugged directly into the router too!