My camera arrived today with a cracked glass plate around the LEDs. Can I get a replacement glass or do I return the whole camera?
1251126
Simple, why not just return the "Cam" for a complete refund backed by a full warranty with it? I just wished THIS particular cam had a wider view area, color is alittle off as well. (grn"s) I run shielded cable, power at the cam install site as well. Could drop down to a 650 tvl with more view area for a hundred bucks less to, with color! Just a suggestion?! Bv
1251127
I had the same issue, and after I contacted the seller, I was sent a replacement glass. The installation of the new glass is pretty simple. It appears there are several buyers who are experiencing this problem.
176438
Call Vivitar representative in the country you reside ship the camera only and the proof of purchase copy they will send you a replacement within a week . The customer service is very good.
2074501
the thing is less than twenty dollars. get a new one. and no, they do not sell new glass.
1787175
Had a similar problem. If the glass is cracked it will need replacing. Easy to check. . Turn on phone slide motion up to get out of home screen. Hit camera button. Tap glass. If you hear it click like it took a picture the glass is ok. This will save money you may not need to spend. More than likely your black screen indicates your LED display panel is defective and will need to be replaced.
1767024
Contact the repair places listed on the website.http://www.fujifilmusa.com/support/ServiceSupportRepairContent.do?dbid=674543You can also take it to most camera repair places and they'll take care of it for you. They may charge a shipping fee though.
1415983
The glass is fused to the LCD panel, and cannot be replaced separately. You have to replace the whole assembly, though you can save some money if you buy it without the housing.
1360650
I'm not really sure of that? Try contacting a seller of Nikon first and then I'd contact Nikon directly via the web. They would probably sell you some replacements at a minimal cost?
582202
I'd try returning the camera, I returned mine a month after purchase. Just go to your Amazon account and click on returns...see what happens :) Good luck!
865858
Hard to say. Borrow one from a friend and see if it works. If it does, it's as simple as replacing it. If it doesn't, the trouble is at the camera end and you'll need to have the camera looked at.
1500711
Hey there, I just had this same thing happen to my camera!!! The camera was not dropped or anything and it seemed to just appear out of the blue. One minute I am taking pictures and it looked fine, then I look down and the screen internally is cracked, the outside of the LCD does not have a scatch on it. I am about to send it off to Olympus to get a warrentyl repair, but could use any other instances of this happening as evidence that this is not my fault. Please let me know what you were able to get done. Thanks, Nick
2230947
My experience: return/sell the camera and buy anything else. Sorry I couldn't help more - but the camera is very poor quality.
1728556
If the it's only the screen that is cracked, then all you need is the front glass which can be installed using a tutorial guide on YouTube. If the screen won't display some images, then you will have to buy a new LCD as well.
1784908
Hi,Thank you for your kind message,Please note that if the outer glass is cracked, it will help to fix this,Should you require any further information, please feel free to contact us.Kind Regards
324234
Email the seller, GoShot Camera and inquire. I bought mine used with no warranty from a different seller.
25073
This happened to me too!! Does anyone know of a cheap fix? I called Olympus and it will be $145 to fix it. One day it was fine, the next day it was internally cracked :(.
1248118
The camera cannot never be repaired once it gets damaged, but the seller might replace or gives you credit if you return it to them and has determined that it the camera was faulty when it was shipped to you. And, the incident of "screen cracking" happened within a few days of buying it.
1678126
Glass digitizer-- will fix as long as you didn't break the LCD under the glass. I also used a heat gun.