Reviews indicate controller failure with other models. Same controller? If so, how to you honor warranty?
1278912
We have different controllers from other sellers. Ours are LCD display along with temperature and time changer. We offer 1 year warranty for our saunas thank you.
891617
It could just be the product. Sometimes I have the same issue with mine. Over time the connection between the battery and stand has become less consistent in keeping a steady charge. I spend a little too much time trying to find a "sweet spot" where my controllers will stay docked and charged. Maybe contacting Energizer for warranty information would be a good move.
72916
Yea this controller is definitely a third party controller. To be honest I bought this because it was cheap but for some reason I kept getting shocked by the controller. Eventually it was unbearable and persistent to the point where I sent it back and just bought a microsoft controller. No complaints since then.
1146382
All the answers that say this is an official controller are old. Mine, received 12/1/15, is a cheap knockoff.
1339293
Update: I tried E.Manns' guide but it still did not work. Then 3 days later I gave the controller another shot and it worked, so E.Manns' guide also fixed my problem. Thanks for giving us your insight E.Mann. I hope everyone's problem with this controller has also been resolved.
2046555
i fell for that controller as well, worked for two days numerous emails with the company, went on amazon again and bought a renogy 30amp controller. sorry you got one from the same china no helpers
1280229
I ordered this board to fix the same problem; unfortunately it was only a part of the complete harness/controller assembly required to resolve the issue (not available from Amazon at the time). Had to bring in a professional for about $475 parts and labor. Sorry!
1948873
I own 2. This is a knock off of Microsoft's Wired 360 controller. The trigger inputs are binary, rather than analog. The joysticks are not calibrated properly. They seem to always been pointing in a direction at 1/4 throttle. The joys sticks also have huge dead spots. The vendor, "1Bad", did not do a great job with this controller. The price speaks for itself. If you don't mind these flaws, and just need a gamepad with a few working inputs, this is the controller for you. I would not recommend it though. Good luck in your search for a usb controller.
1339288
I've tried that multiple times, my xbox just won't recognize it. Also my working controller is able to turn on the xbox and the defective one can't. (Maybe that's a sign that its broken.)
1457363
Just got mine today. BCD 8 - sorry. Had to take the plunge. I will let you know whether it works anyway. The incompatibility is apparently only with certain USB controllers.
1914529
Spend a few more bucks and get a logitech gamepad. You'll get much better drivers and customer support. This one is kind of a pain in the butt.
807092
Absolutely give it another try! I also had to return my original for a defect, but my replacement is doing fine. I just can't race Forza 5 without it. Racing with a controller makes no sense.
2228891
Return it the product does not work. I returned it and got a Logitech controller instead which works perfectly without any headaches. The controller you bought is a hunk of junk!
442680
So far so good for me, I'll keep monitoring mine as well. I would contact Corsair to see if a replacement will be granted under warranty.
551371
Find the newer drivers . The disc includes sucks . In the questions section here I was linked a direct link to the Chinese updated drivers . That being said these have no warranty and a lot of problems . I'd suggest returning them and buyiing Logitech g430 like I did for 39.99 if they are still on sale . So far they are amazingly better .
217097
Here is the link from Takonsha's web page. http://www.tekonsha.com/support/warranty/Cequent_Limited_Lifetime_Warranty.pdf Sorry it would not post as a link but it looks like a limited lifetime warranty. Hope this helps. That is the best controller I have ever used.
534265
My experience with it is that it doesn't work..period. I would go with a different controller.