What sort of warranty is offered for this product? I bought one at the end of May, and the strap stitching is beginning to rip apart.
1241717
I tried returning it through Amazon by selecting on the Return button, but it said I had to return it the day after clicking it. I waited too late to pick up an envelope to ship it back, so I just tossed it. I did not try communicating with Dealgadgets directly.
1312208
I have only had this bag 5 months, it is completely coming apart. I'm not sure about the length of the strap. Do yourself a favor spend a little more and get a bag that lasts!
802882
There is no warranty with this product. They give you an address to return it if you have issues. I bought it over a month ago, and I still think it is a great product for what I paid. If it is priced over one hundred dollars shop around.
1528431
Hi, there is a one year warranty starting from the date you purchased. It covees defects in workmanship and material of the product. However, they will charge you about $20.00 for s&p.; If the item has been discontinued then they will send you a similar model.Hope this helps!
1307045
I'm posting this comment to anyone who's wondering about the quality of the Monster headphones. My son bought a pair of these headphones. He's someone who takes care of his things, but within 4 months, the leather covers came apart, revealing the foam underneath. He contacted Monster, and they authorized a return/replacement. Unfortunately, the same problem occurred with the second pair - over time, the seams on the leather covers completely unraveled. The warranty has expired, so we are now trying to stitch them by hand (tedious). Disappointed with the quality of the construction.
36553
Hi Georgia, I am on my 3rd watch:( I love them but they are not durable my straps have broken also. You can mail it to Timex because they do have a warranty and I think they can fix it . I haven't done it because... I wanted to replace my watch right away. In the back of the Timex booklet for the watch it has all info for mailing.
1380731
Have owned this backpack for a little under 3yrs , this was a graduation gift for our son going to college.Just before finals the right shoulder strap stiching tore away. Contacted there customer service dept. via email swissgearservice@trggrp.com using there step by step return claim policy http://www.wengerna.com/warranty-and-repair-business-gearShould be no proplem getting it repaired right? WRONG even though it has a 3yr warranty, they claimed it was normal wear and tear plus natural agingWould think it would make it through 4 years of college,Hope this helps you decideFor the price we were expecting it to last longer Have owned this backpack for a little under 3yrs , this was a graduation gift for our son going to college.Just before finals the right shoulder strap stiching tore away. Contacted there customer service dept. via email swissgearservice@trggrp.com using there step by step return claim policy http://www.wengerna.com/warranty-and-repair-business-gearShould be no proplem getting it repaired right? WRONG even though it has a 3yr warranty, they claimed it was normal wear and tear plus natural agingWould think it would make it through 4 years of college,Hope... » Read More Have owned this backpack for a little under 3yrs , this was a graduation gift for our son going to college.Just before finals the right shoulder strap stiching tore away. Contacted there customer service dept. via email swissgearservice@trggrp.com using there step by step return claim policy http://www.wengerna.com/warranty-and-repair-business-gearShould be no proplem getting it repaired right? WRONG even though it has a 3yr warranty, they claimed it was normal wear and tear plus natural agingWould think it would make it through 4 years of college,Hope this helps you decideFor the price we were expecting it to last longer « Show Less
1883363
I have been wearing mine on and off for about two years, more frequently the past few months. The velcro on the middle strap is starting to not stick as well. I might try to figure out a way to rig it, but honestly for the price I might just order a new one. This split works well, better than others I have had.
1622945
PROBABLY the best solution would be to contact Timex. you will have the number on your warranty/manual literature. it may be more feasable/cost effective to simply get a new watch and keep the other strap as a backup.but definitely check with timex
1881317
Contact the vendor directly. There should be warranty service the offer. I have had mine for a few months and no problems. And I put it through extremes like running in rain, cold, swimming, etc
929395
I have the Kodiak, and have a large hook which I hang it up on at work, and at home. After two years, the stitching started to pull a bit on one side of the handle. I would make arrangements to send it back under warranty. I believe they come with a three year warranty - if it is serious of course. Notice that this ad is for the Kodiak, and you are talking about the Sitka - my Sitka is older, and has been to Europe, and beaten around with NO PROBLEMS !!!
898671
No clue, I threw the darn strap away, I know how but it's really wimpy and isn't any good. Sorry if i didnt help any, best if luck with the strap
110978
The material feels great. It is roomy and nice. It is a nice bag. My strap broke in less than 1 month though but I stitched it back up. I don't know if I just have bad luck.
1936211
I had a problem with the straps and emailed Keekaroo directly (http://www.keekaroo.com/). The chair was new so they sent me straps free of charge right away. I would think if your chair isn't under warranty (which is 5 years) you could buy the straps from them.
27665
I use mine everyday and it lasts for around 2 years. I do rinse it every time I use it. I have two of them and alternate uses. This last one I got is a newer version of the other I have--I am hoping it lasts longer. I don't have issues with the strap wearing out--I have issues with them not working properly--they either don't register my heart rate at all or say it's 220. But each time I get a new strap my heart rate monitor works fine again.
320643
My understanding is their stuff has a lifetime warranty for damage and defect. It's a main selling point for their gear actually. My experiences with their customer service have been excellent
146101
this happened to mine after a few months And they said it was no longer carried by them and to contact manufacturer..no answer about warranty coverage at all