What are you supposed to do with the extra metal parts that come with the crate? I can't figure it out. Thanks!
1252020
There are four loops at the base of the crate. Though there are no instructions, I presume the metal stakes are to hold it down on the ground if you want to use it outdoors.
1252021
I don't remember there being any metal parts?? I have enjoyed using the crate, thoughm and it has held up great!! My dog rides in the car with it to go on wlkas, vet, etc, and she much less nervous being in it than riding without it. Good purchase.
1252022
We didn't receive any extra parts, so I don't know what you are referring to. Our crate is sitting here in our family room and is much loved by our Jack Russel (our Chihuahua loves it, too). If you are anywhere near Tallahassee, let me know and we'll compare notes.
1252023
I'm a camper, and I'm pretty sure they're tent stakes. They're for tacking the crate down to the ground if you're outside.
1252024
Weird...there were no extra metal parts when I purchased this carrier. I think you got something that wasn't meant to be included! Hope this helps!
1252025
Carol, not sure what metal parts you are talking about. I have 2 of these in different sizes and all I had to do was zip them up. NC
1252026
Tent stakes, cool. Re other responders who didn't find where they are in the package, they're in the bottom of the carrying case - 4 of them taped together, about 7 in. long, look like bent Allen wrenches. Easy to miss.
1252027
I don't remember extra metal parts coming with it - just the crate, the bag, and the cushy pad for inside the crate once it was up. Sorry.
1252028
They are to secure it to the ground...there are 4 loops...one in each corner. Similar to a camping tent7
1653255
The small patch of grass comes with a box and grass. You just throw away the whole thing when you get the replacement. With the large grass you have to buy their pan to put it on or get your own. I just bought a replacement crate tray at Petsmart for $40. The one they sale on their site is around $90 +. I love the grass. It works great for our patio. I did construct a shade cover for it as the direct sun was killing the grass pretty quickly .
1777591
Never mind. I am look I g at this again. And I think this was the first crate we used for our dog and he grew out of it. I think the one you are ask about was our first crate when he was a puppy and does not fit into now. Sorry I can't be more definitive, but it looks like the first mode.
1020834
I'm sorry but it's been a couple years since we've used that crate and I don't have a clue where it is. We enjoyed it while we used it though.
653454
The bolts are metal, but the nuts they screw into appear to be plastic. But I would not let this deter you if you like the crate. You can get similar style metal replacement nuts at any hardware store (very inexpensive), like Home Depot, etc. The crate is a great buy and worth a trip to the hardware store. Zinc plated steel wing nuts at Home Depot are $1.20 or less for a four-pack.
2094257
You would have to ask the manufacturer. I have had no trouble with the crate to date.
109827
Mine from Amazon came with a divider and DVD. I would not purchase this crate again, too many adjustments were needed to make it safe
388573
A bed that will fit the entire crate. The divider stays an inch or two off the floor of the crate, it allows room for a full sized bed. I had no trouble with either of my crates using their dividers on top of full sized beds. Just make sure the bed doesn't have a HUGE outer edge and you're fine.
1285016
I am not sure if you can. It didn't offer options to,do that. I wouldn't buy this crate. Our puppy easily destroyed all the wicker- pulling it out, chewing it, etc. we went back to a standard metal crate. It looks nice but was expensive and didn't last.
2169862
Has anyone tried to ship with this crate? A shipping company is telling me that it cannot be used because it's a collapsible crate, but the manufacturer and other reviews are saying that it's IATA approved. I'm confused... Either it is or it is not IATA approved -- why are there different comments?
2277268
Contact the seller Or email me at alseapony@yahoo.com and I will send you file of the one that came with mine. Spare parts may be a issue.
156004
The crate unfolds and you pull the sides up and snap the connectors together at the top. To fold down undo the connectors and fold one end into the other. If all else fails, follow the enclosed directions :)
1652088
I have 4 sides and have configured them into a square to create a crate/pen (without a roof). If you describe how you plan to configure it and what your plan for it's use it that would be helpful, plus how big is your dog and how determined and strong is it?
792916
continued...I really do love this crate and have used it a lot since my purchase. And believe me I shopped this one around brick and mortar and on line. Good luck.
598344
No, just assemble the car. No extra parts needed. I don't know about these things, but I think it works by friction. Just pull it back on the floor and let it go.
1285017
I have the LARGE crate, and my two pugs hang out in there together with a little moving room. There's also a pillow and blanket on top of the cushion pad I ordered for the bottom of the crate and a couple of their stuffed toys. I've never seen a separator that makes it possible to split the crate and I've owned three that I changed out for different reasons. I think you'd be better off ordering a smaller size carrier and kenneling the puppy in there first and order the size you'll eventually need. We still use our carriers to take them to the vet.
286720
Did you slide it into the side rails? I didn't realize there are two slots; one for the metal bottom then one for the plastic tray to go underneath. If that doesn't work I would send it back and ask for a new one. If you don't want to wait they sell them at petsmart. Best of luck!