What is OTB I installed the sofeware but when I click on it nothing happens ????
1243743
We don't use any software and only use it as a dock. Had up to 6 TB drive work just fine on our Mac.
1243744
Backup software (I assume stands for One Touch Backup). Junkware!!! No required for the functioning of the dock.
395606
you have to follow the instructions on the package as to where to go to install the app. it was either on scan disk site or on google play sorry dont remember
860785
Answer here...im having the same problem who can I call about the install process
2197940
Wow. That must be something new. Mine worked perfectly for a year with the free version and then stopped cold. Maybe that's what happened. .?? I better contact support.
2253353
I never actually got my Looxcie to work... sent it back. Unable to get the software to update and no longer seemingly supported by the company. Sorry I can't help!
2275415
I have installed the device, works well. Now I need to purchase a package. the web site will not let me in, I have called the numbers left a message no response yet. Can any one advise me on what to do from here??
104316
I had the same problem. I removed and reloaded the software and haven't had a problem. Hope this helps.Joe
15449
I dont know because i have tu returned because the actuvation code dont work
618850
You know, JCB, I still have not set it up! But I am sure that's what is installed...the home version, I believe. That is one of the main reasons for which I purchased it...good luck.
1059139
No you can see it intalled on utub . It work for me in I installed it in one hr
109691
You need to run the software as the system administrator. Right click on the software and then select "Run as System Administrator." This should fix the issue.
272121
I also have the same problem. Did you ever find the download for the original software?
1767823
I really had no issues with installation or using it......... sorry I can't help you.
1493114
Try the manual download. I had the same problem and after downloading the software to my desktop it worked.
21091
look for "1.21n oops firmaware" on google, you know it´s your friend.I´m getting mine(R1) in a few days, i´m waiting for it. so how does it work? is there a movie file that doesnt play?can it reproduce music playlists?
2192132
i have the same problem on windows 8.1. i tried multiple times. installs ok
1438404
If you have a second PC try installing the software and try again. It worked for me.