I can't screw it in (no jokes please). Really - it is the right item #/product, but it won't rotate into the valve/receptacle -- won't fit/screw. Help
1250297
OK be sure to take off the outer shipping plastic and when installing put a slight upward pressure while turning counter clock wise I have been using this product for years every 6 months and change the battery than as well
1250298
I had the same problem. I finally took it off the wall to make sure. Once I had it lined up correctly, I had to really push it up into the well and then turn. I want to emphasis REALLY push up. I was afraid I might break the bracket, but it went in and turned (to lock) no problem.
1250299
The 9601 Choiceflow utilizes a pressure connection that is mounted to inside wall of base cabinet under the sink. You need to push filter up into receptacle and and twist at same time. The filter does not screw in. The filter needs to be twisted to the right as you push up into pressure connector twist it. Since there is water in the line you will feel resistance trying to push up and twisting at same time. You may hear banging sound but steady pressure upward into connector while twisting will work.
1250300
Line up the valve openings on the wall mount with the filter wings. Gentle push up with a turn of the filter body. This should seat and engage the new filter. It does not screw in. Just a firm push and turn. Hope this helps.
1250301
try putting a little faucet grease on the "o" ring and then push up and turn the cartridge to the right into it's locking position. I do this always it helps when removing the filter to replace it
1250302
I think the previous answers pretty much sum it up. I had a problem with it also. The top of the mounting bracket kept coming off with the upward pressure, but with persistence, and holding the top of the mounting bracket, upward pressure and a twist will do it. I think it's a bad design but it will fit.
1250303
Have replaced at least a half dozen since original purchase of faucet with no installation problems ,least so my wife says. She's the installer since I can't fit under the sink cabinet. Sorry I can't be of more help. Sometimes it's a bear to remove tho'.
1250304
I had trouble with this, too. I just kept trying. Reposition, try; repeat. It took quite a few tries, but it finally fit into place. Kind of finesse it in.
1250305
It is a little tricky. Try this - Insert the filter neck into the socket and rotate the filter backward (clockwise) until you feel a slight click then rotate counterclockwise (lefty loosey, righty tighty). It should seat with no problem. If not, you may have a stripped thread in the socket. Good luck.
643002
If it was correctly installed, I am going to guess it is a defective part. My original valve went bad after a few years in the same way you are describing. I replaced it with this part and everything was fine.
1742087
I understand exactly what you're talking about. I had that same problem. Try to do it BEFORE you mount it on the wall. In other words. play around with it a little and see if you can do it WITHOUT mounting first. I just checked mine and it is sitting perfectly, but it can be a pain to get it right. It WILL fit, but it will try your patience first.
763021
I belive you need to contact the vendor for a return. Mine came with the screw included which is what you will need to put it in place along with a nut. All pieces were included.
1872435
Mine is not, however you might try getting a screw in adapter from a plumbing supply house
1052520
Not sure what you are asking, but maybe this will help. The hose receptacle rotates with click stops that keep it in place, just put the faucet head into the receptacle to give you some leverage and the rotate it to the desired position. Might appear a bit stff as it is new, but it should rotate. I replaced my pipe nipple in the wall with a straight one because i have a 12" rain shower head with a support arm attached and this bad boy easily supports the weight.
2184149
At the bottom of the clear plastic tube there is a stepped, white adapter ring with two sections, each about one inch wide. Into this adapter ring is screwed the bottom assembly, which contains the flapper valve and the vacuum inlet (v shaped inlet, just like on a house vacuum cleaner). The bottom assembly is screwed in with a quarter turn in the clockwise direction, just like a light bulb or a screw. I think you are trying to loosen the part that is glued to the clear tube. Let me know if this helps, if not I can send you a picture that I just took.
1733735
The one that I received does not screw in or unscrew, it is held in by pressure. Try pulling it out by the slight lip around the edge of the glass.
459925
I know that if you try and get a new one from Amazon, they will make you return the whole product and it's usually extra time and trouble. I would just take your one good screw to the hardware store and try and find a similar sized one.
1990147
good luck. i tried to get help from the number listed on the directions. the directions don't match the parts. you just find the gasket that fits your part. my husband got a little frustrated. we almost returned it, but we got it.
2269043
I was having the same exact problem and i couldnt figure it out. My assistant played with it and I think she put the gasket at the bottom or something and now it works. Unfortunately i didnt fix it, she did i dont know how to help you. I would suggest that you change the order in which the parts are inside the handle and see if you can get it to work.
1044700
The part fits over the peg in front of the valve. Like you, I found nothing in the assembly instructions as to its purpose other than something that could be lost. It looks like something could be attached to the piece but I had no extra items remaining once I completed the assembly process so you have the option of placing the piece over the valve peg or putting it in a drawer for safe keeping.
163845
I would return it as it is obviously defective, unless it happened since you received it. In that case, I don't know about finding the replacement screw. Sorry I can't help.
700962
Hi, you should be able to screw it right in. Just pick the right size. It shoul work well.
1775202
I am having the same problem! I have adjusted the screw and still no luck. I am at the point of getting rid of it and buying a new one. Very disappointing, especially considering how expensive they are. Wish I could be more help
1094946
No I was stuck with it, I had to go to the Mfg. of my hottub to get the one with the screw on the end. Should have sent this one back but thought I could improvise something but did not work. Good Luck
2284295
I had a similar issue with mine as well. I had to really squeeze the housing together to get the screw to start. Can't be anymore help than that