Why cant I see the device on my computer?
1262736
Because the device itself does not register on a computer due to it's lack of an internal storage. To upload songs onto your MP3 player, you need to directly put them into the Micro SD using a Micro SD Card Reader that you can hook up to a computer. The cord you receive with the MP3 player is there basically only for charging and nothing more. Note, it is an MP3 player! No other file types than MP3 can be played on this player!
1262737
you should be able to. Mine wouldn't even turn on. This was just a waste of money
1262738
I couldn't see the device on my computer either, nor could I download anything into it. The radio only worked for a short while then it quite working too.
1262739
My computer (WIN 7) couldn't see this thing either. I don't think this MP3 player has any internal memory, which is why it doesn't show up under external drives. I uploaded music to a microSD, then inserted it into the MP3 player, and it worked fine. However, my overall feeling is that this MP3 player is a complete POS
1262740
I can't answer this question but I wil tell you it is not worth purchasing. Mine played once and never again. Even after charging.
1138104
It's a plug and play device your computer will download it just go to device manager
1056433
Mine also came with a CD and instructions, but I downloaded the drivers online instead of using the CD and got it started without the instructions. Your computer should detect the device when you plug it in and either begin searching automatically for the drivers or allow you to launch a search. If you are plugging it into the USB and the computer isn't detecting it -- or if you go to computer / devices and don't see it there -- then perhaps try another USB port or there may be a problem with the device. That may not be much help, but good luck!
2118964
My device is listed as "hp CDDCDW TS-L633M" and Windows either put it there during the install, or I got it through Windows update. This was a fresh install of Windows 7.
1057842
I also had to switch out the USB cable. Without the chip in it, the device can't be recognized at all though, so try that first.
1735613
Possibly try a different usb port. Or, navigate to the device manager and search for new hardware. It should self install.
1539673
You may have to load the device driver from the disk that is included, although I did not have to with the two windows 7 computers I used it on. Both of those computers were connected to the internet and could just download the driver from the internet without using the disk.
764907
PC/tablet access to the device (storage) is via WiFi - the device itself is only plugged into the router
1818486
I CANNOT get this device to show up on my brand new Vaio running Windows 7. It says the driver is installed, an update says I have the latest driver, I hear the 'connect' sound when I plug it in, but the little power LED on the device just lights up and goes right out. I turn around and plug it into my old XP computer......... and it works fine. So now I have to put the diskette in the device, device into XP computer, XP files to thumb drive, thumb drive over to laptop, and finally copy! ARRRRGH! What started out as a big project (100 diskettes) is going to take forEVER. :-/ Why, oh why, will it not show up in my Windows 7? Good luck to you! LOL :-) I CANNOT get this device to show up on my brand new Vaio running Windows 7. It says the driver is installed, an update says I have the latest driver, I hear the 'connect' sound when I plug it in, but the little power LED on the device just lights up and goes right out. I turn around and plug it into my old XP computer......... and it works fine. So now I have to put the diskette in the device, device into XP computer, XP files to thumb drive, thumb drive over to laptop, and finally copy! ARRRRGH! What started out as a big project (100 diskettes) is going to take forEVER. :-/ Why, oh why,... » Read More I CANNOT get this device to show up on my brand new Vaio running Windows 7. It says the driver is installed, an update says I have the latest driver, I hear the 'connect' sound when I plug it in, but the little power LED on the device just lights up and goes right out. I turn around and plug it into my old XP computer......... and it works fine. So now I have to put the diskette in the device, device into XP computer, XP files to thumb drive, thumb drive over to laptop, and finally copy! ARRRRGH! What started out as a big project (100 diskettes) is going to take forEVER. :-/ Why, oh why, will it not show up in my Windows 7? Good luck to you! LOL :-) « Show Less
1012381
There is nothing on the device itself. You will be prompted on what to do when you attach it to your computer via USB cable. I had trouble with my set up, and ended up calling Customer Service at Seagate. A very knowledgeable and helpful guy talked me through what to do. I allowed him access to my computer, and we got all the bugs worked out. I'd say if you are stuck, go to their website, and call Customer Service.
1448848
check device manager check USB connection check software for deviceif that fails check help files in computer for trouble☺
2174329
Make sure the copter is on and reboot pc and it should discover the device. Good luck!
103338
try to reset the device by unplugging it and plugging it back in. also, make sure you take the tiny protective cover off of the end of the optical cord that plugs into your tv. its small and very hard to see.
1965267
Dont buy this device there is no installation instruction i already through that item!!!
940017
The dongle or wireless usb insert must be used in order for the Microsoft 5000 Mouse to be seen by your system. Just plug the small wireless atapter into any USB port and restart the Computer. Give it a monment or two for the drivers to be read, once your pointer moves it is installed. Ciao . . Sal
1292128
The mounting is fine but the device doesnt work. I got one, never worked unless plugged to the computer. Returned it, got a new one, same thing. It was horrible
1906407
while I don' t have a clear cut answer, I do have one that works. See if it at least is at least recognized in device manager under Windows' control panel. If it is, you might right click on properties and have windows look for a new driver on the net. You might want.to reformat it under fat32 or NTFS....