not holding a charge
1242397
I haven't charged my battery since I purchased it several months ago. Perhaps you have a defective battery. Contact Suncast, and perhaps they'll send you another.
1242398
I had trouble with the battery that came with the unit. The light on the charger would not indicate a full charge. I called Customer Service and they sent me a new battery.
1242399
I have two of the PW100's and have not had the problem. It is really a simple device. Your battery may not be able to hold a charge or its not able to take a charge. There are two micro-switches and one of these could be bad. You need to make sure the lid is down and latched. The owners manual has a exploded picture of the device. I would contact Suncast, they are very helpful.
1242400
When I called the company with my battery problem they were terrific and immediately sent out a new charger.
1242401
My batteries have lasted a long time in between charges, perhaps it's the battery or the connection. Make sure the connectors on the battery are reaching the inside connectors in the hole reel. I had to put a piece of cardboard between the battery and the door for my first one. My newest one fits perfectly though.
748992
Try a different cable, or a different charger, maybe discharge it completely and recharge.
1766335
I've only had mine for a few weeks. So far, it is keeping a charge. I'm keeping my fingers crossed, but with as little thought as they put into the design I don't have much faith that they put their efforts into technology.
1982375
Hi TonySnap.My battery is also refusing to charge!There should be a warranty on all products, I intend to return, this product as soon as I return to theUSA.
1145974
Check batt with volt meter. Less than 7volts will do that. Battery might be hosed. Try the boost mode.
1667059
Not that long! If it's only working when plugged in, something is wrong. It also holds a charge for quite sometime. I can't remember the last time I charged mine (though I only use it sporadically).
1165610
Unfortunately it sounds like the battery needs to be replaced; the battery is no longer holding a charge.
127110
charge has been holding 3 days..I only recharge when the battery is completely dead.
1294691
I had similar experience. Try ordering a new AC adapter cord too. My battery now holds the full charge and its been 2 months and its still okay.
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
751667
How old is the battery? Are you allowing the battery to get a full charge? It could could also be that your battery has a couple dead cells.
1318273
Mine never charged, even after a week. Had to buy a replacement. Others had the same problem.
2111935
I haven't had any problems with it holding a charge. I have noticed if I don't use it for a few days it doesn't work. So I would suggest charging it every other day or so. If mine is charged it usually lasts a couple hours.
1633330
Buying a battery might be a cheap fix. Make sure the charging unit is plugged in and it lights up when the unit is placed in the charger. If the unit is new, send it back.
314575
I can't say for sure. Neither of the two I bought seemed to hold the charge for long but I want to try again, check further.
1918822
Not sure, but I have had this happen only once, and I assumed it was because it was needing to be re-charged. I have re-charged it and so far working fine. I'm sorry I cannot be more helpful.
452324
I bought 3 of these about 5 mo ago. none of them work as of now. none of them will take a charge. and when I first got them I was impressed with them. not any longer.