I have had my lamp 4 months. It needs to be replaced already, how do I use the 1 year warrenty?
1261522
I haven't had to use the warranty yet. I believe you go through amazon and they will tell you how to replace it.
1261523
You need contact amazon customer service and they will tell you what to do, that's what i did with mine.
1261524
At least you can go thru Amazon. I just went ahead and got one right from Mitsubishi since this one was only half as bright....
863666
The projector lamp needs to be replaced. I suggest you replace it with a SONY lamp-- generic lamps which cost considerably less DO NOT last. A generic bulb we purchased lasted 90 days. --an original SONY lamp last in excess of 3 years.
830777
The manufacturer's box in which the lamp came indicates that it has a 1 year warranty. We have two and they work great.
2260332
My lamp broke only a few months after getting it. The company would not replace it because it was out of the warranty date. Disappointing!
1186362
Our lamp went out in the 90 day warranty period and it was replaced with no problem what so ever!
2200517
On the package: "This bulb has a three year warranty." "1-866-326-BULB for instructions on lampreplacement."
831883
Hi, It is 4 years Limited warranty - replacement - on-site - response time: next business day for the projector and Limited warranty of 4 years / 4000 hours for the lamp.Thanks, PCrush
1873689
I sent mine back for a full refund. I was with in a month of sending it back. Contact Amazon and see what they can do for you. Then look for a different lamp manufacturer and test the lamp right away. Or if you can afford a new tv I would do that since they are phasing out these types of tv's. There is no vested interest in making a good quality replacement lamp. That's why they are so cheap these days. Hope this helps.
3576
I've seen warranties of 180 days (6 months) to one year. It depends on the seller. In using the Philips lamps I've never had one last less than 6000 hours or about 4 years worth of viewing at 5 hours a day.
2110316
The one year warranty DOES NOT WORK. I purchased the light October 21st, it started getting dim last month and it died today. I contacted the seller and they said since the order is fulfilled by Amazon, they would handle the returns. I contacted Amazon and they said since it was greater than 30 days it was not returnable and the manufacturer would handle it. There was no info with the bulb, just an invoice, so I am out of luck, apparently. I have already purchased a genuine Philips replacement bulb from another site which is on its way.
654056
I didn't see anything about replacing the light in the documentation I kept. When my lamp burns out I'll contact the manufacturer, Conoco, to determine what is needed.
1130094
Its easy this company has a 1 year warranty but u have to pay for shipping and if ur going to do that then u should buy a new light cause shipping out of the country can get expensive
1899505
Hello, I am on my third bulb all purchased supposedly with 1 year warranty and none were replaced. The first one lasted 30 days, second one 6 months. The last one I bought I am afraid to use the TV so I moved it to another room that doesn't get used much and bought a new TV locally, not from Amazon...Hope you have better luck then me. L. B.
2045632
The plastic container of my lamps says: 9 Year Limited Warranty: Return of defective products required for warranty claims. Duration of Limited Warranty based on average daily use of 3 hours. Limited Warranty voided for misuse of product per caution statement. For complete Limited Warranty details call 1-800-378-6998. Probably cost more to send the defective lamp back than to buy a new one.
904761
This comes with a 1 year warranty. My button on the lamp stopprd working and i contacted melody and the sent me a new one once I returned the old one.
1290871
We purchased one before and it was a little over a year before it went out again and we had to buy a new one. We talked to a repair guy and he said instead of charging us to fix it we could do it ourselves; he also said the life of the lamp is about a year. I have not tried any other brand; this last time we ordered three other types of lamps that were supposed to fit our TV and we had to send them back. I had to log onto Amazon and go through all previous purchases to find the exact one we had ordered before. It worked perfectly!
2189654
I have no idea. I wonder if all the lamps are going to go bad. You can buy new cord etc at Home Depot.