The part I plug the charger into my phone is broken does this matter? do I have to plug anything into my phone or do I just put it on this and it charges ?
1277482
Because this is an add-on case, you have to plug the case into your phone to provide the electrical connection. Unfortunately, this device will not help you if your phone's charging port is not working.
1277483
This charger uses the charging port to work so if your port is broken you need to mend it first. Hope this helps
1277484
The case bottom plugs into the bottom of the phone. So the socket needs to be undamaged. You can see the connector in this picture here: http://isource.com/wp-content/uploads/2010/06/Powermat6.jpg
1277485
Yes the part has to work sorry but mayb you can buy that part to your phone an just install it with a you tube how to.
1277486
There is a hard case that goes over the phone. Part of this hard case (on the inside where it's never seen) is the built in plug that goes into the charging slot at the bottom of the iPhone. I got this Powermat the first month I had my iPhone. I had gone through multiple power cords and rather than replace them every week I needed a reliable alternate. If the recharge slot on your phone is broken I don't think there is an easy solution. If it's just the charger cord (that the phone manufacturers KNOW is cheap and unreliable!) is the problem then this would be perfect for you.It adds little weight and gives you a long lasting working way to recharge your phone rapidly! There is a hard case that goes over the phone. Part of this hard case (on the inside where it's never seen) is the built in plug that goes into the charging slot at the bottom of the iPhone. I got this Powermat the first month I had my iPhone. I had gone through multiple power cords and rather than replace them every week I needed a reliable alternate. If the recharge slot on your phone is broken I don't think there is an easy solution. If it's just the charger cord (that the phone manufacturers KNOW is cheap and unreliable!) is the problem then this would be perfect for you.It... » Read More There is a hard case that goes over the phone. Part of this hard case (on the inside where it's never seen) is the built in plug that goes into the charging slot at the bottom of the iPhone. I got this Powermat the first month I had my iPhone. I had gone through multiple power cords and rather than replace them every week I needed a reliable alternate. If the recharge slot on your phone is broken I don't think there is an easy solution. If it's just the charger cord (that the phone manufacturers KNOW is cheap and unreliable!) is the problem then this would be perfect for you.It adds little weight and gives you a long lasting working way to recharge your phone rapidly! « Show Less
233885
Sounds like you need a new battery or charge the one that's in your phone. Is the battery strength indicator at the top of the display empty of red lines? If so, the battery needs charging.
1734528
You'll have to bring your charger cord. There is a USB port and it charges your phone when you plug that in.
2032628
It's for the wall plug and USB cable that goes into that. Item is new, but it doesn't perform like my "OEM" charger I received with my phone (HTC Rezound).
1952619
If the regular charger is not working, you can also charge it using the USB cord, or a modern cell phone charger that plugs into the USB port. The chargers that come with the tablet a small and fragile, so it's nice to know you always have this as a backup.
1544357
The same thing happened with me. Thankfully, I was able to get another charger and it'll charge it it's sitting a certain way. I cannot text or even touch the phone while it's charging, though.
882090
Did you plug it in right? I plugged it in 1st time & it got hot!! Turned charger over & it charged up fine.
1434874
It may only be the charger. The charger is pretty common on a lot of models. If you know a friend or someone, get them to plug their's into your tablet. If it falls out then it probably the insert where you plug it in gone bad. I had two of these models and one completely locked up. The other one is doing fine. If another charger plug in falls out then yes it is the tablet. Not sure if it would be worth fixing because of the cost.
1506172
No. The case connects to the phone through the charge port. Therefore it cannot charge the phone if the port is broken.
1513466
There should be a cable that came with it, with a USB connector on one side and a smaller connector on the other end. Plug the smaller connector into the charger and plug the USB end into any USB charging unit, which usually means the USB unit that you plug into an outlet. The USB unit plugs into an outlet and has a place to plug the USB cord into it.
996875
I also bought one and my phone did not charge, nor did the desktop dock work when the 3.5 mm plug was inserted. I could return the part to Amazon for a refund, but not for exchange, so back it went. After posting my review, the seller contacted me and offered to replace the unit. I received it today and it works just fine.
937726
If your Charging port has been damaged, this product will probably not function properly. Inside the charging back there is a built-in plug that must connect to your phones charging port (the Micro USB one at the bottom)
1860428
Unplug charger, then plug it back in and try to charge it now....don't know why, but that seems to work for me....certainly no the way it should be.
947510
I don't think I can be of any help, but maybe the charger is bad. Usually when you charge a phone it tells you if the phone is charging and when its fully charged.
46945
I use my phone charger either home or car will work. I have also used my computer to charge it up. It is good to charge your phone once then it needs to be charged.
149617
The red light should turn on. Perhaps you don't have it set well? That happened to me. It took some twisting and turning to get the light to come on. Check the phone. It should show the phone charging if it is working properly.
1651665
i had to use a different charger/cord to get it to work. Only the wall plug and cord that came with my phone would work. i bought a 6 foot usb cable off amazon which would have the problem you're having, then i put the cord that came with my phone on it and it worked fine again. Same with a older wall plug that i had.