Once steam was built up, the lid kept rising half way, allowing steam to escape, no matter how much I pressed it down. Is this a defect of the maker?
1263299
Yes, I am facing this problem too. I guess it is their defect. Hence I stopped using it. I would not recommend buying this product.
1263300
It does it automatically . No need to worry. I turn off the stove as the whistling sound starts but leave it on the stove. It does the rising etc insted of whistling.
1263301
I have the same problem. They should have a simple locking mechanism. This one is going back.
1052123
I put 3/4 full of water and it takes no more than 1 minute to steam up. The problem with my machine is that it didn't hold the steam for too long. While plug in the socket. I will purchase another one. Because while the steam was working it cleaned my shower and bathroom perfectly. So don't anyone feel that this product won't work, it's just that I may have had a defective machine
1090666
I have this steamer. I do not believe the lid is supposed to fit tight. Even with the built in vent, the steam might cause the unit to built too much pressure and explode............but that's only my opinion.
686424
I normally see quite a bit of steam coming out as it is coming up to pressure then just a little bit as it is cooking throughout the remainder of time. If it is coming through heavy, the lid is probably not on correctly (not locked) or the pressure valve may not be seeded correctly to the "pressure" setting. Hope this helps! :)
686428
You should not have steam coming out of the pressure valve once it is up to pressure. Sometimes a little steam will come out until the pressure seals. Make sure you have the pressure valve is in the correct position.
1611627
no problem with steam coming out of water pan. Are you setting the heat too high ?Lower the heat, it only has to stay cooking !
814969
That would be my guess as well. Had it happen only once and did let it heat a while before using. Think the excess water turned to steam and all was well. I love my steamer.
2051566
I don't think so. Mine continues to produce steam until the timer goes off. Sounds like a malfunction. I guess maybe make sure it's got enough water (seems obvious, I know). Other than that I'd call the company!
1273130
Steam comes in contact with the lid, but there is no way around that (unless you want to use it with the lid open). The max-fill line only comes to the bottom of the spout, though, so the water won't ever touch the lid.
905300
On this crock pot my husband got me, there is a tiny hole on the top that lets excess steam out but to be honest i have never seen the steam come out.
11305
I haven't had any problems with my Steamboy leaking, I've been using for a month now. I noticed that two black seals are supposed to be on the cap (extras were included attached to the instruction manual.) I would check to see if they are on and the cap is screwed on tightly. Sounds like you both got a defective product and I would return them.
1503077
Maybe you are opening the steamer knob too far; when I am frothing I only open the knob about 1/3.
1648973
Sounds like its clogged up. It might need to be descaled. Since I bought it I only use distilled water and haven't had any issues. I love this little steamer.
1218824
Mine didn't affect the floor because I couldn't achieve enough steam. I ended up returning it.
980251
There is a small vent in the cover that lets out a little steam, because the whistle is in the cover itself. I think this is preferable to having the whistle in the spout, and the amount of steam is small. If there is a lot of steam and the pot is not whistling, then something is wrong with the lid seal.
2273778
Actually the hole is not there to let steam escape, but rather to let air in. You've probably had the lid of a pan (or slow cooker) get "stuck" after you heat the food, then let the pan cool with the lid on. The lid gets stuck because a partial vacuum forms in the pan as it cools. When there's a hole in the lid, a partial vacuum can't form because the hole let's a small amount of air in. Because the air pressure is the same on each side of the lid, it won't get stuck.
269963
We had this same issue when we had a cover on the lid part. It would not let it open far enough to stay up.