my lamp works but the jelly fish will not move around when you turn the switch to change colors. any ideas?
1256142
If your product doesnt work, email who you got it from request a replacement or total refund including shipping and handeling. We are going to be buying a bigger one our boys love ours so really hope yours gets to working or you try a new one!
1256143
Well the lights dont make them move, The motor pushes the water that makes them move. Our motor is located on the right side at the top. Check that! Maybe your lights are working but the motor which makes them move isnt?... Just a thought! Hope this helps!
1256144
Mine didn't either. � I gave up. my son threw away the box otherwise I would have returned it.
1256145
Mine didn't either. &#128533; I gave up. my son threw away the box otherwise I would have returned it.
1624126
Mine worked fine. Maybe its the light bulb that needs to be replaced. I don't know how to do that. Return it if you can.
1900653
I found that if you have the dust and dawn mode in the e setting (a bright white sunlight with a rolling cloud cover though various color spectrums) that the light would flash bright when it went to the next color. The fish didn't like it. It seemed as if the light was trying to give the colors it wanted but the timer was cutting the power to the light causing it to flash bright colors when it went I the next color. I've found the dust and dawn mode to work best on one color setting. I leave mine on full spectum. The fish seem to like it and the dust and dawn mode lets them know it's time to wake up and time to settle down. It also reduces the stress on the fish from the light cutting on in one flash motion.
932166
I believe my husband may have used the existing one from previous lamp. Try that!
699548
The stupidly designed lamp is in demo mode by default. Unlatch the battery compartment, take out all the batteries then put them back in. Your lamp should now function normally. Yes, terrible design.
623806
If you know the bulb is OK and the plug is tightly seated, then make sure that the bulb is seated firmly. I move the top button from right to left (as I face the lamp) until it clicks and the light comes on. Good Luck
764584
We had the same problem with our new set when the light bulb went on the blink.... flickering continually and it was mind blowing... ugh! But the original company who uses Walmart to sell their aquariums gave us a replacement bulb free without any problem. Thank goodness! I just love my Aquarium! :)
803302
Try and wet the suction cup a little to get it to stick to the light bulb. That is how I did it.
844863
When I first replaced the lamp, it took me a few times to get the lamp locked into place. Once it's in place, it should work fine. I also needed to clean off the dust from the inside of the connectors with a rag. Hope that helps
492474
I had the same issue with the lamp. I tried 3 different ones including the one Sony sells. All were bad. Had to change the TV.
1150172
OK just bought these and had the same problem. The simple fix for me was the 3 position color switch on the side was set to the middle position - which equals off. Once I slide the switch to either blue or green, they both worked fine. Hope this helps.
2161759
Actually, it should begin rotation once power is turned on. The lamp I used doesn't have a switch, and must be plugged/unplugged for power,(it's an old touch lamp with a dysfunctional touch function) and every time I plug in, it immediately begins rotation. It sounds like yours might be broken, but try it in another lamp to be sure. Good luck!
2233157
Maybe try the switch? Mine is wonky and lopsided. Looks like it is on one input when it is on the other? It's usb powered so make sure it's plugged in and lights up.
105153
Be sure the lightbulb in the base is okay, and not loose. We had to leave our lamp on for a long time before the contents would flow. Also, contact the company as they were good about replacing the first lamp we received. We were told the lamps do not ship well in cold weather, but the second lamp has been fine.
1307541
Make sure the plug in the back of the lamp is securely plugged into the base. It can become loose sometimes and I just push the little plug in so it is a better fit. Good luck with this problem.
1300600
Mine is the same way. Bulb did not work, replaced it and light works but does not spin.
102008
Maybe you have a defective lamp ...we did not have any issues and it still functions perfectly after a year. Call Amazon and they will issue a return form....best of luck with the replacement! Follow the instructions and you should be happy with the lamp!!