Hi! I just received my order. Unfortunately, the wrong size memory card is in the package. Please advise what to do.
1255408
I really enjoy mine, very easy to use. Not sure where you're located but just run down to Wal-Mart, Staples, Best Buy and you can get one very inexpensively.
1255409
Send it back, or order a memory card from amazon with more memory so you can record more.
1255410
If you really want to use the camera I would suggest buying a card. They are not expensive, as a matter of fact I always keep an extra card or two handy just in case. The alternative is returning and waiting for them to resend. :)
673310
Try to check out is it really SD card or micro SD inserted in SD adapter. If yes, remove it from adapter.
1150667
Thank you all for your prompt answers. I actually tried the Kingston Technology 128 GB Secure Digital Extended Capacity (SDXC) Class 10 Memory Card and it worked! I hope that our dialogue has been beneficial to all. God bless!
1826355
I could be a 8GB card instead of a 32 GB or it could be a card that was wrong formatted. Connect it to the computer and check the card capacity. It should be 32GB. If this is correct, than the problem could be the camera, that maybe not recognizes a 32GB card. Check the camera specs.
923257
When you open your laptop up, specifically the bottom. Look at the one memory card you have in there and it should say what type it is and then match that one. Are both of your channels filled or do you just have one filled?
1684893
haven't looked into that yet but i will be taking the camera to a friend of mine that works at a local ritz camera shop. i am hoping he will be knowlege able enought to figure out which memory card can be used.failing that i would think going to the cameras official website "should" provide the info or maybe a link to cantact them and ask questions.i know pc magazine also has a help section.. they might know
1650410
Sorry, I wish I can help. I bought a couple sd cards and haven't figured out how they work, so they are still in their packaging. Sorry.
1110221
Hello, I had no problem. I didn't even format it. I just put it in and it worked. Are you sure it's the right card for your camera. Maybe you should return it and try a new one. It may be defective, or call the manufacturer customer service.
2075232
Contact the store that shipped you the item. It may be a loose wire or a faulty sd card.
1504232
My model came with a memory card, although I had not expected it. I think the card is desirable, so if you do not receive one, I think you will need to purchase one.
106701
I'm sure you got it figured out by now, but to anyone else, I use a CLASS 10 SDHC 8GB card with no problems. Key is that it is CLASS 10. And the video length can be changed in settings.
841862
I just received one memory card but it was a 32 Gig memory card so it will be a while before I use the entire space... if that's what you're concerned about but in answer to your question, I just received one memory card.
1553240
It was for me. I had to contact Amazon to get my memory card as the company who sold the camera via Amazon, did not include the card with the camera shipment. Amazon honored the agreement and sent me the card.
1565466
Leona, did you buy this card? I've had problems finding a sony memory stick pro duo for my cybershot 7.2MP camera. thx
409601
It should be MICRO SD card. 32 gb is still the size of choice. Get a CLASS 10! They are better quality and faster than the usual class 2 or 4. Somebody said mini. It is the micro.
2174922
I'm using a 32GB card in mine. . I have a 64GB card also but did not use as it was SDXC. I figured it probably wouldn't work and didn't bother trying.
1313035
haven't looked into that yet but i will be taking the camera to a friend of mine that works at a local ritz camera shop. i am hoping he will be knowlege able enought to figure out which memory card can be used. failing that i would think going to the cameras official website "should" provide the info or maybe a link to cantact them and ask questions. i know pc magazine also has a help section.. they might know