I purchased this bag a few months ago. Really liked it until the plastic buckle broke.... Any ideas to fix it?
1278848
The simplest would be to replace the buckle. Remove the old buckle by carefully cutting the threads. If you have a buckle from a previous bag, then sew it back on web belt. I am really disappointed with this bag's performance - from the way oversize belt (which by the way won't stay in a fixed length), to the belt stays slipping and the buckle releasing from just a little bit of pressure allowing the entire assembly to unexpectedly fall from my waist. Sorry I could not have been of greater assist on the repair. Hope for the best.
801214
The material on mine ripped as well. I am not having any luck finding replacement of just the material.
812078
Same thing happened to me and I never did get an answer as to WHY? But, I still like the bags and use them frequently. Keep trying to buy them local, but no luck so far.
38429
They reinforced the top braver bar under the handle and overall it looks to be made of better material. I had the older bag as well, and that bar piece failed. The new one is holding up better.
499618
I'm sorry this has happened, but unfortunately it is not fixable, or at least it wasn't a year ago. I had a previous one that had this same problem and I tried to get it fixed but was told by customer service at Deni that it was not repairable which is why I bought a new one. The previous one was about 6 yrs old so it wasn't an entirely unexpected problem; since I knew it wouldn't last forever. Occasionally, the bag wouldn't sort of "stick" to the wire after sealing and I attributed that to the problem, so now I hold the wire down with a finger before I lift the bag. This is probably something they should add to their instructions.
1012397
I had the same problem. This is not normal for this bag. I crumpled the end and then they easily came apart. They must have had trouble with their machinerry. Bags are NOT produced by Amazon. If you ask for a refund, they cheerfully will do it.
1701605
I had the same problem after I had it for about 2 years... as did others I read about. I took it apart thinking I could fix it and saw how it was made....it is a throw-away, all plastic junk. Funny thing is when I put it back together it worked again for a while. I finally just threw it away...If you want my recomendataion I would bang it around a bit, then see if it works again, it did for me. If not? Toss it, it is junk!
1161396
Sorry I can't help - it's been treated with so much TLC it's still in pristine condition. Didn't know about the animal bag though - glad to know there is such a thing. Sincerely, ldp54
1280976
The one that I bought had a very cheap bag, you could hardly call that piece of plastic a bag. I searched, it was a $4.00 bag.
1926695
There are little plastic tabs on the outside edge of the top support bar (if you put it together correctly). Just make sure the top of the bag and the string are hooked into those, then gently tighten the drawstring to hold it in place. In my experience the middle bag is the *most* secure attachment.
1371120
The bag has a 1 year warranty. If you're still in the warranty period contact ever last to see how to get a replacement. If not, I'd just suck it up and get a new one. The entire set is 58 bucks on Wal-Mart's website
222884
I never had a problem with the straps but the zipper broke. It wouldn't connect back together and when I did get it fix, i couldn't put too much stuff in it because I will bust back open. It's a great bag overall.
366580
I wanted to add to my earlier answer after reading the other answer out there that thought it would be a problem. The buckle is very stout and does not come undone unless the release buttons are both pushed simultaneously. I use this for deer hunting in Wisconsin in the winter, and carry 5-10 lbs in it including ammo, knives, camera, lunch, water, etc. This is the second one of these I've owned and got the second because after 15 years of heavy use, the canvas was starting to rip around one zipper because I stuff too much into it. I can't explain why the other responder indicated the buckle was weak, perhaps they have a different bag? I wanted to add to my earlier answer after reading the other answer out there that thought it would be a problem. The buckle is very stout and does not come undone unless the release buttons are both pushed simultaneously. I use this for deer hunting in Wisconsin in the winter, and carry 5-10 lbs in it including ammo, knives, camera, lunch, water, etc. This is the second one of these I've owned and got the second because after 15 years of heavy use, the canvas was starting to rip around one zipper because I stuff too much into it. I can't explain why the other responder indicated the buckle... » Read More I wanted to add to my earlier answer after reading the other answer out there that thought it would be a problem. The buckle is very stout and does not come undone unless the release buttons are both pushed simultaneously. I use this for deer hunting in Wisconsin in the winter, and carry 5-10 lbs in it including ammo, knives, camera, lunch, water, etc. This is the second one of these I've owned and got the second because after 15 years of heavy use, the canvas was starting to rip around one zipper because I stuff too much into it. I can't explain why the other responder indicated the buckle was weak, perhaps they have a different bag? « Show Less
51296
You would probably need to reinforce the stitching of the straps. My straps ripped at the seams, but I reinforced them and all is good now. The bag is really cute, but not very well made.
2092882
No I've never had a problem with the buckle. Had mine for about 3+ years and this year purchased a 2nd one and still no issues. I would contact Diono customer service.
45815
Probably because the buckles (and there are way too many of them AND they don't adjust well) could potentially come off is my guess. In any casee, all sorts of bells and whistles to this thing. Waste of money if you ask me. I regret purchase! Just get something simple :)
551027
It's a great bag, I love it, I haven't noticed any issues with the buckles but will have another look. I travelled from Canada to Australia and used it everyday since ...best baby bag, best any bag. I get plenty of admiration from others.