Charge connector not charging.
1255447
I have no problem charging, using the original charging unit. I discovered that some other units do not work properly, but that may be more of an iPad issue than of mophie. Try another charger with sufficient power. An apple usb charger for ipad works for me.
1255448
I had the same problem. I returned it to Mophie and they sent me another one. The new one would not connect either. I have it to someone in my office, and they had the same problem.
641668
Make sure your usb port is supplying 5 volts. Lights should be on when charging, if they are already or reach fully charged no lights.
125591
That was one of the problems... nothing appeared to indicate it was actually charging. So I just made sure I had it plugged into a good socket and let it charge overnight... But the next day it still didn't work, so I returned it.
1834262
Make sure you're charging it with the ac adapter that came with it. It won't charge thru the mini USB port.
267279
I've had this problem with mine. Try unplugging the charger and plugging it back in.
1320614
Sounds like the battery pack is no good! Did you try contacting the seller? Or try using another cable to charge it and see if that works.
1887921
When you first plug it in, the charging symbol should show up on the screen. If it doesn't, use the AC adaptor. If that doesn't work, you may have a bad battery, or a problem with the unit itself.
991680
Sorry you had such a bad experience. Mine works very well. If it is not the charger, perhaps you could send it back. Good Luck.
147464
i think you should start with trying another charger. since its a micro-usb port it shouldnt be too much of a problem finding one. you should also try different sockets... the electrical output may differ a little bit. if the problem still persists, i assume its the battery. try discharging it and (however) charge it again up to 100%. your next option would be buying another battery... good luck!
611744
My charger doesn't work at all. The port to insert the plug is broken. It was that way when I received it in the mail.
909256
First try reattach in the lcd cable but if that doesn't work then when you buy a new lcd test it by plugging it in before install an and make the battery has a chargeSteven
626887
Had the same issue. Started charging by the micro usb port. Works fine now.
148646
t is certain that the port charger is broken and therefore does not load.but a technician can fix
2093421
Have you tried the reset button? It's a little pin hole on the bottom. Also as weird as it may sound I've removed and replaced the SD card when having various issues with mine including not taking a charge or coming on and things worked fine after that. Makes no sense to me but that has worked. Goes with out saying but are you sure the charger is still working?
1826572
You probably need a new board if the pin inside the charger is not loose. The problem I found with the board is that the connector breaks where it is soldierd to the power board and to have to apply pressure till it can no longer make a connection.
902827
If its the power adapter see if your version is a 5volt (some were 9volt check your adapter.. you can also get generic power supply with adapter to work as well) and has a usb to attach to a computer. If not then maybe a new charger is in order. I've had several Super Pad in the past, if the plugging into a computer usb or new charger doesn't work, only choice left is to depress the reset button.... If that doesn't work its inside the unit unfortunately. Repair or replace.
2163828
If you are plugging your charger into it try a different charger, if it's still not working write a bad review