Does the used one have the same warranty as a new one? What is that warranty? Does it come with a charger for the collar and remote?
1274644
No idea about their warranty. But I bought this and I have the one with 2 collars and one remote shaped like a cat. There us a charger included it charges 2 things at once. Either both collars or a color and a remote. I'm happy with these collars.
1274645
I don't know about the used one's as the set I bought appeared to be brand new. It came with two collars, two rechargeable vibration units and one charger with double plugs so the units can both be charged as the same time. The remote takes a battery which comes with the unit. I've only had them a short time but so far it's been amazing. I never have to go beyond the first vibration and my two labs stop their barking.
873627
The 1st sportdog collar I bought died after a year, but sportdog sent me a new one for free. I think it's only a 2 year warranty. I never checked
11851
http://www.amazon.com/Replacement-charger-DogWidgets-training-collars/dp/B00B3XVNVI
1576738
Yes. Includes single charger with two plugs, one for the collar and one for the remote.
1686231
Sorry to hear this, I have had to contact PetSafe regarding the prongs being to long and the collar strap that holds the excess collar at the end and each time, customer service was most helpful. I believe they also said that since I had the collar less than a year, they would send me a new collar strap, they also sent me shorter prongs, both free of charge. I have never had a problem with the remote or the electronic part of the collar. Customer service was extremely helpful and very pleasent every time I have had a question and it appeared that Customer Satisfaction was their number one goal. Have you tried to contact them which resulted in poor results? I do not want you to think I have a half of a brain but was the plug inserted correctly? I charge both the collar and the remote at the same time. I wonder if the battery in the remote could be bad, it is rechargeable but who knows for how long its actual life is. Hope this is helpful but do try to contact Customer Service @ Toll Free: 1-800-941-4200, this # is from the Pet Safe web site," contact us". Hope you will have satisfactory result. I always have. Good luck and I would not mind hearing if they would help. Thank you
323334
It was new as far as I know. Not sure about the warranty, I believe just 90 days. We have had it just over a year already and it has worked fine.
1780904
Mine came with just one collar. I ordered another from a different vendor. I highly suggest you get on the battery renewal program. Every month they ship me a battery which give me the confidence that the collars are fully functioning.
1148367
I hadn't tested mine either, until I got the e-mail. I just tested both and one works but the other does not. I switched the batteries around several time because I was afraid it might have been the collar. The battery does not, sorry to say.
1216070
The remote takes a 9V, but you would have to pry open the collar with a screwdriver to get to the battery; they're sealed. They come with a charger though, so if you're only using them on 1 dog, you can charge one while using the other.
146043
Yes, it's a dual charger so you can charge the remote and the collar at the same time.
1994493
We generally get about 3 days out of a charge on the collar. The charge on the remote lasts furor months.
905898
It came with one collar and we bought a 2 pack of extra collars because we have two dogs and we thought it would be good to have an extra one on hand. We also find the batteries don't last more than 2-3 months so it's good to order some of those two. The collar that came with our door had a pretty old battery in it, I think it lasted about 3 weeks.
1462792
It looks the same as mine and mine was brand new in boxes for about the same price and it works like a charm. It has warranty but I forgot if 5 years or less. 5***** Good luck. Vic
1794963
Mine was used that was sold to me. Still in great condition either used or a refurb. You won't regret your purchase with this remote. So easy to use and easy to set up
1920869
First are you sure its not the hand held remote?? I had the same problem and it turned out to be a mostly dead 9volt battery in the hand held unit, if not, send the collar back to the company, they are very easy to work with
1576739
Both are rechargeable and the battery life on both lasts between 60-90 hours between charges depending on the use. The charger is provided in the one that I purchased. I bought mine new from amazon. The charger is one unit that connects to both the collar and the remote at the same time. Super easy to use. Hope that helps!
1412630
Yes it does, It's been so long since I bought it I dont remember how many come with it. But they do sell replacement 2 packs. The key is to undo the battery every time the collars not in use so you don't drain the battery.