Just received this mobile and I love it...however, the remote doesn't seem to work (fresh batteries)...not sure what seems to be wrong.
1278235
Unfortunately, I could not seem to get my remote to work either. I have contacted Fisher Price before (on another product) and they have wonderful customer service and I am sure they will replace the remote for you!
1019568
I too got the Altec Lansing im600 and the remote also does not work. It does require a battery that is taped onto the remote package, but after putting the battery into the remote it still did not work. There are no instructions that go with the remote so it is VERY frustrating! I ultimately sent it back and I am waiting for a new system.
1841151
We've had our Harmony 676 for about 3 years. I replaced the batteries early in December and got the "replace batteries" message again before the end of the month. Maybe the batteries weren't very fresh. That's the fastest the remote has used batteries.MJH
312721
Yes, it works very well. If your remote doesn't work, try another remote or change the battery. Be certain to check the battery for corroded ends, and that the red LED lamp lights when you push any of the buttons. If the red LED lamp lights, try reprograming the remote to opener. If the LED lamp does not light, the battery is not powering the remote correctly.
38026
Mine works fine and I have 5 of them. The remote does need to find that "certain" spot to work. Try aiming the remote a little lower or higher.
312720
Yes, it works very well. If your remote doesn't work, try another remote or change the battery. Be certain to check the battery for corroded ends, and that the red LED lamp lights when you push any of the buttons.If the red LED lamp lights, try reprograming the remote to opener. If the LED lamp does not light, the battery is not powering the remote correctly.
746327
The battery is not holding charge. Unless you are savvy w/ opening the remote case & replacing the battery, might as well send it back for a replacement.
1375692
Yes I had the same issue - It's been a while but I believe I found that the "sticker" cover on the remote is upside down. once I pulled it off and turned it the remote worked fine. Now it's horrible on battery life but that's a separate issue. My daughter didn't like it anyway so I have one that was used like twice and now sits in her closet.
1759288
This is the same problem I had. In addition my remote would constantyly need re-charging. I replaced the battery and voila! the remote worked as it did when i first bought it - no more going blank and no ridiculously frequent charges.
2028147
Good question. I can't get the remote to work either and am interested in what you find out. Other than the remote issue, the transmitter works well.
1944174
Go to a battery store and have the battery tested. I know Batteries Plus sells a replacement battery and they are not cheap. If it is not the battery, it most likely is the remote. I bought a new one after having problems with the channels jumping randomly and am so much happier with the newer remote. My other one was about 4 years old.
949516
I haven't had to change mine yet. Had similar frustration with another remote and took it to Batteries Plus franchise and they figured it out. Chances are it will need a battery they sell and not available at Home Depot, etc. That's my suggestion.
473500
Hellow Jacqueline, try replacing the batteries, if that fails. Send the remote back to Amazon. GoodLuck Allen M
1153596
Dale, Mine worked fine out of the box. I would like to suggest that the battery in the remote might need changing. Other than that, the only thing that is possible is turn it off, unplug everything to let it reset and plug it back in. If this doesn't get it something is busted and the unit has a decent warranty.
2140042
This is an iPhone compatible product, and as such, the side with the remote may not work on an Android.It could also be a faulty product, or perhaps you don't have it plugged in all the way. Just some suggestions.
860786
Hello, my dear friend, please do not be worried, have you pulled out the plastic chip from the battery of the remote controller? Would you please tell us your order ID? We will try our best to resolve the problem for you. Best regards, lemonbest
487960
Mine worked out of the box. Two things to check: 1) Remote has battery installed. 2) Speaker is charged. If neither of these are the issue, return to Amazon for a replacement.