Why is the electrical connection to this pad at the head of the mattress on both sides. rather than at the foot. IUt's uncomfortable and the wire .
1269584
The connections at the bottom of the pad are annoying, your feet always touch them. We have had both types. The connections at the top always for easier wall connection also.
1269585
The head of the bed is usually against a wall making it easier to plug into a wall receptacle.
1269586
since the wires are equally spaced, you could put the connection at the head or foot, I actually prefer mine at the head (don't feel them through my pillow) rather than the foot.
1947171
This is not normal. I have bought 6 of these and none have had wire protruding. I think it's a manufacturer's defect. They should replace it for you.
972606
You can not feel the wires in the mattress pad. It is very easy to sleep on. It has variable temp settings but no variable timer. However I do not recommend this product since the connector from the control unit to the mattress pad has melted and failed twice for me. There are scortch marks on the mattress pad. I changed to a different brand after it melted the second time.
1542095
A bit of gel on the pad helps with the flow of electrical current. However, I usually use it without anything and it works just as well for me. I've also used a bit of aloe vera gel or arnica gel which works just as well. Use sparingly because too much will lessen the stickiness on the pad. Happy pain killing!
2114151
no, i didn't have this problem. sounds like wires inside may be crossed. get a hold of place purchased, they should swap it put for you.
1375228
I never use anything but the low setting which is always sufficient for me...unfortunately I started using my old pad again because the plug connection on this pad keeps pulling off....I don't understand why this plug is on it, it's not on any others and I think it's a design flaw. the pad itself is so comfortable and soft and doesn't bunch at all..but the plug pulling off became much too much of a problem...the heat on low however was great...hope this helps
2145329
I ordered a Queen and it has dual controls. I ordered this brand specifically for that reason. I really only use one side cause it heats so well and I like to lay in the middle of my bed to have a half warm and half cool side. I'm cold one minute and hot the next! haha I'm not sure about the full size pads? I didn't look into that.
1458773
The whole point of the gel is to keep it cool. So if you put a pad, you won't be directly on the mattress and it will defeat the point.
1713682
There is a plastic layer that is on one side...that's the side that is actually on the mattress....the other side is the cotton and that's what is in contact with your sheets.
242925
Im not sure exactly what you are asking, but let me guess. The connector wires must connect at the bottom of the bed and on the top side of the mattress pad(between the pad and your sheets). Additionally, connect the pad and only turn on the left side to 9. If you have it backwards or upside down the heated side will be on the right of the bed.
694531
It is most likely due to a short in the connection where the pad wires plugs into the unit, or the wires themselve have a break in one of the two lines. Either way it's defective and should be sent back.
920858
I think they mean that the cord isn't long enough and the temperature control is under the mattress, which it should never be. I disagree. If you follow the instructions and place the heater where they say, you should have no problem where the temperature control come out from. Just make sure that there is nothing in between the actual heater and mattress other than the liner. I hope this helps.
1901259
I haven't had this problem. But I have mine going from head to toe. Not across the bed. Could it be your mattress causing it? I have a temper pedic mattress.
430277
You can feel the wires, but not enough to be bothersome. You can however really feel where it plugs in at the foot of the bed. I thought it would be on the side of the mattress at the foot, but it's not. It's in the middle of the foot on top. So you can feel that, but again, it hasn't ever bothered me. (And I'm really anal about having perfectly smooth sheets!) The whole bed gets warm, so there aren't really any cold zones. I hope this helped!
2125762
I found that the mattress pads are very generous in size. If your mattress is not overly thick, it will probably fit, since these are sized to fit up to 18" mattresses. I use a 100% cotton quilted mattress pad over the top, so that I am not sleeping directly on the polyester pad. I do not feel the wires, but I can feel the connector at the bottom near the feet. I just put extra padding over that, and have no problems.
972607
I do feel wires, but I don't find them uncomortable - my mattress pad sits on top of a feather bed which sits on top of a pillow-top matterss, so that could be why. The mattress pad isn't programmable - it will stay on for ten hours at whatever temperature you set it.
2151668
My power plug IS at the top of the bed; the wires which control the temp plug in at the bottom... Biggest issue I have is that the heat control for each side barely reaches the side of the bed...and is forever getting pulled to the floor. I am NOT pleased with my sunbean pad!