Black Screen I bought this DVD player 6 months ago, recently the screen went black and has sound only, anybody knows what's the problem? Any places I can take it to fix??
145438
Our DVD player is now 7 months old and it too has the problem where the screen is black. It still plays through the line out to a TV but nothing is on the screen. We don't know how this happened as it is used at gently at home. I've tried playing with the screen (opening and closing and a bit of swiveling) and it does come back but only for a short time. Does anyone have any other suggestions?
145439
I am having this problem too. I tried the power reset and tried playing with the screen to reestablish the connection, but neither worked. Are there any other suggestions out there?
145440
This is also happening to me. I contacted Sony and he told me to power reset - take out battery and hold the power switch in off position for about 30-45 seconds. It seems to work temporarily. I still have the problem intermittently. Truthfully - I think it is a coincidence that it works. I actually think the connection in the swivel is bad. DON'T EVER hold the player by the extended screen. I'd be interested to hear if the power reset works for you. Also, try playing with the screen to reestablish a connection (my little theory).
939710
Thanks. I've done all that with no results. My last resort is to test the player with a few other Blu-Ray discs. If they play with no problem, I'll return this set to Amazon and ask for another one.
959925
I play DVD's all the time on my TV and have never had an issue with the stock settings. Are you using appropriate HDMI cables for the connection to the TV? Sounds like you have a cable issue, not a TV issue.
1748156
Did they just forget these features when they made Blue ray players? I doubt it, they just left room for improvement so we would have a reason to buy newer models. The proof in this is to ask yourself how many DVD players you have boughtt over the years, and how many of them were bought because the old one stopped working, versus you just wanted some of the cool upgraded features they offered?
154127
Mine still solid and running as perfect as when I open the box. We have despised to give away the other DVD player and use this one only and we are very happy with the quality. Good luck to you
939712
I have the same player you have and have played those very same blu ray dvd'sI would unplug the player.wait a few min. allow it to reboot........andtry it againif all else fails...I would try a different disc from that collection.and If that doest work you may have gotten a defective set of discs.
555577
I usually just put a regular DVD but will find out and let u know. Btw I bought this DVD player about 4 years ago and it still works great!! No complaints at all.
536609
I have the same player you have and have played those very same blu ray dvd's I would unplug the player.wait a few min. allow it to reboot........andtry it again if all else fails...I would try a different disc from that collection.and If that doest work you may have gotten a defective set of discs.
909027
Ronald, Here is an idea. Use an older DVD player that has a coaxial connector input on the back and a RCA or RGB output. I also broke the RG6 Coaxial Cable connector on the back of my TV. I was able to watch my TV through the DVD player. It is a quick fix, but at least your TV will still work.
236095
I would not this product again.... mine had only 2 months lightly used and stop responding to control remote, I called Sylvanya they made me buy a new control (it was not that) called again they were very unproffessional and did not fix dvd if I dont pay $45..... Just to see if can be repaired. Hope this help you.
973264
I was playing polar express also. I exhanged the player and no longer had the problem. I wonder if there is something with that DVD with some of the players. Coincidence maybe maybe not. Thanks for confirmation.
1905988
My Sony BDP-s550 just stopped playing blu-ray discs as well. I tried to upgrade the firmware but that failed. Sony support couldn't help me to get it working either. I ended up throwing it in the trash. This was very frustrating. I will definitely not buy another Sony blu-ray player.
713606
Dang, I wish someone would reply to this. I've had this DVD player hooked up to a Sony 40 inch for a few days and I'm having the same problem.
852209
I did purchase this DVD player a few months ago, used it twice and on the third attempt it ceased to operate. As I had it for a few months, saved the original box but had stupidly disposed of the receipt and rather than going through a lot of uneccesary changes threw the inoperable DVD player in the garbage. But to get your question answered properly, I would suggest that you ask someone who is electronically educated. Sorry, I could not help you.
2187974
I returned mine. It didn't play some DVD and some froze or scratched. I don't know if my TV was bad or not but I returned it.
1414003
Mine plays DVD movies but it doesn't play CDs or software CDs.. weird huh. I updated with the newest firmware but still doing the same. Anybody know what is going on? Please help. Thanks
277069
I wish I could help but I bought mine brand new on Amazon about a year and a half ago. The unit is a nice one and I have not had any problems with it. It plays all formats and getting a 5 or 6 dvd changer that also has HD upscaling is getting pretty hard to find.Realistically, I cannot see ANYONE selling a dvd player WITHOUT a remote since it is almost useless without it.