Is there an option to buy a replacement part if a portion of the system breaks?
1275157
You might be able to request a part through Mobo's website. The only thing that could really break is the arm sides when they are extended. However, as I use it, I doubt this will happen.
1275158
Mobo website offers replacement parts. Replacement of one of the arms (right or left) plus shipping costs ~80% of the original unit price from amazon. I just ordered a new unit through Amazon prime so I know it will get here fast. I will use the unbroken parts from my initial unit as spare parts for the future.
1275159
No, ours came in broken but it took so long to get it, we did not send it back to get a replacement right away.
1513024
Nope. If the unit is broken in "any way" I was told you need to replace the entire thing. They'll charge you a $40 hold for a replacement unit. When they receive your broken unit then they refund it. It. Takes. Forever!!!! I swear their customer service is run by one guy. Not kidding. If I had to repurchase...I wouldn't
2046752
Maybe you can. I had one previously too but I wanted to buy the whole thing all over just because I use it every day. I have no idea where you would find the parts though.
526599
Hello, Thank you for your question. Here is a link for the replacement part: http://www.amazon.com/dp/B00J7DQMIK Please let us know if you have any other questions. Thank you!
1557670
Yes, it is possible to buy spare parts. Go to http://www.smartgeartoys.com/k/replacement-parts and fill out the form for the parts you need. Enjoy!
2272249
Yes. It takes a little searching but I finally found the page on their website where you could buy replacement parts.
130099
I would contact the manufacturer. They are helpful and I imagine they are probably the best place to turn for replacement parts.
336232
If it is broken you might need that broken part.And i believe it is kind of hard to find that piece but you can try searching it online sometimes people take parts out of their old ones and sell them online.
1359886
No replacement parts included, but maybe there are parts available separately? good luck!
1272663
Hello, Thank you for your question. Here is a link for the replacement part: http://www.amazon.com/dp/B00EXPCAKG Please let us know if you have any other questions. Thank you!
1404233
Hello, Thank you for your question. Here is a link for the replacement part: http://www.amazon.com/dp/B00N4YJJYC Please let us know if you have any other questions. Thank you!
680974
Yes. If it is as same part number as what you use now. You can replace to new one.
208278
Yes, you can buy the replacement part on AMAZON, but it's a little bit expensive, about $20.
387714
there is a website called replacement LTD. you can look for a single replacement from them, but you may pay for the shipping.
1621860
Hello, Thank you for the inquiry. You would need to contact the manufacturer directly for any replacements parts.
1841460
Valued Customer- Replace the entire unit. (new or used) The price isn't enough to replace parts. Thanks for your inquiry. Good Luck
1847894
I really don't know the answer to parts for this particular piece, but if you order the whole thing you can actually take out the parts and plug them into your existing system if its the same one.