Mine came without sound. I want to change the battery but I couldn't find the battery pocket. How can change the battery?
1265823
Mine came completely fine, working with sound - maybe it would be a better option to exchange the toy, since the sound should work...
2222160
I have not needed to switch the battery in mine, as of yet, but there are 4 tiny Phillips Screws on the inside rim between the foam on the earpiece and the housing where the buttons are placed. If you look closely you will see them. I took these screws out of mine and the earpiece came apart, and I could get to the inside. There was a small lightweight piece of metal tape over one of the components inside the headset, which I assume must be where the battery is located. So my answer is this, I don't know if it can be changed, but you can get to the inside of the headset without damaging the unit. Good Luck. I have not needed to switch the battery in mine, as of yet, but there are 4 tiny Phillips Screws on the inside rim between the foam on the earpiece and the housing where the buttons are placed. If you look closely you will see them. I took these screws out of mine and the earpiece came apart, and I could get to the inside. There was a small lightweight piece of metal tape over one of the components inside the headset, which I assume must be where the battery is located. So my answer is this, I don't know if it can be changed, but you can get to the inside of the headset without damaging the... » Read More I have not needed to switch the battery in mine, as of yet, but there are 4 tiny Phillips Screws on the inside rim between the foam on the earpiece and the housing where the buttons are placed. If you look closely you will see them. I took these screws out of mine and the earpiece came apart, and I could get to the inside. There was a small lightweight piece of metal tape over one of the components inside the headset, which I assume must be where the battery is located. So my answer is this, I don't know if it can be changed, but you can get to the inside of the headset without damaging the unit. Good Luck. « Show Less
1093410
make sure you are pressing the metal on both hands. I thought our batteries were dead, too. but they were not. My next thought was to take the battery out and check the size, but that wasn't necessary.
1021279
There is a tiny slot between the batteries (two tiny screws show) on the opposite side from the speaker. If you have a small enough screw driver, you could open it and see what the trouble is or just return it for another one. We love ours.
300342
I have only changed my batteries once so far,but I think the green light turned red.I could be wrong,the batteries seem to last a long time.I personally wish there was a place for a DC coard,and a place to plug in an additional speaker.With 2 powered speakers it would be a killer sound.
734157
This is a common problem. After many attempts I was able to get mine working by removing batteries, letting it sit for about two minutes, then re-installing the batteries AND DON'T CYCLE THE POWER SWITCHES! Let it power up by itself. By the way, mine doesn't have a reset switch next to the sound switch under the battery cover. Hope that helps, awesome unit with a very problematic flaw.
1666217
You just plug it in and turn it on. Unfortunately, my Pyle Speaker rechargeable battery only lasted a year and now the unit is rather useless. Since then I replaced it with the QFX PBX-3080 BT portable speaker which (so far) is a much better unit.
443173
I never hooked up sound, so I can't speak to that aspect of the device. I think that this is a very old model, it's probably been sitting in the warehouse for a long time. I returned this model immediately after receiving it. It wouldn't power up, when it finally did the screen was obviously damaged - googling suggested the damage was from being too hot. Sorry, that's all I've got. It would be helpful to know what source you have it hooked up to and how you've plugged it in.
1637556
Hi Gayle - Turn the entire unit until it lines up with the box...drop it in ---seal it and return it to Amazon!!! Order A FOFA XD and walk away its a great unit from Amazon and you don't need power tools to change the battery. Best Regards, Tim S.
342384
sorry I dont know, doesn't Amazon have it? I have one. Haven't had to get a battery yet. sorry. But, I do have a question. Do you have problems hearing people. Like the volume needs to be turned up. I have it up as far as I can. I still have a hard time.
881021
How do you open the battery compartment? I replaced the battery once, but this time I cannot open the compartment.
91228
I have had the same problem. I brought it to best Buy and they said I probably need a new battery, but they dont sell them. You have to purchase directly from the manufacturer. Havent done it yet, but I am about to now
1649113
I got mine today. All I can get is a white screen. I am downloading the mp3 player recovery tool on creative's website right now. But I am thinking mine will have to go back.EDIT-- Creative's recovery tool didn't help. Nothing helps. Looks like this thing is going back to Amazon. I will see if I can get my money back.
1137275
yes had the same problem , changed my batteries and worked well for awhile. now thought my unit will lose the sound, and I must switch back and forth from digital to analog to get sound back, also the subwoofer will go in and out . don't know what is causing these problems. if anybody has some answers please help
137868
That's probably because the plastic part where the battery goes is not installed correctly. Remove the battery and the plastic part and reinstall it. Make sure that the plastic is leveled with the metal. If it sticks out a bit it will sound
963383
Always try changing the battery if you haven't just put one in. Also, liquid can spill into the guts. I did that and fixed it by opening it up and using a hair dryer to dry it out. It still took a day or two before it was reliable. Caution: opening it up can be tricky to put it back together. If you got it at Costco, take it back.
1634789
There is a tiny hole on the right side of the Striiv. I used a paper clip to push into it and that reset it. Hope this helps :)