I had the mug soaking in the sink with soap and water and the writing came off, is this supposed to happen?
1267232
I gave it as a gift and haven't heard if this has happened to his. But no, it shouldn't happen. If it does, you can bet I will will contact the seller!!
1267233
Same thing happened to mine. You can barely read it after one hand washing.
1267234
that didnt happen to mine. i didnt soak it long. but that really shouldnt happen to any mug.
1267235
I don't think that should happen. I haven't had trouble with mine. It may happen if it said it isn't dishwasher safe and you put it in there. Contact the seller and return it.
1424583
Stephanie, these copper mugs have a nickel lined inside with a laquer coating to keep them looking good and tarnish free. You will have to see if the clear laquer is coming off or if the nickel is chipping off. Try to see if it is due to a defect in the clear coat or nickel. If so see of you can return it due to manufacturing defect. Remember to wash in warm water with mild soap. No dishwasher. Best of luck.
1345941
my father just adds a little water to the mug with the soap in it and works it there. then after, just rinses it off. hope that helps.
984123
I've had my cups for a few years now and the markings are just a clear as they were the day I bought them. And I don't treat them gingerly either. They are thrown in the washer, left to soak in soapy water, scrubbed with rough scrubbers. I can scratch it with my fingernail and it won't budge!
2275293
The sauce spilled out on one dish and it looked ruined. I put it in the sink and used soap and a sponge then put it outside to dry. It's fine now. I don't think I would put it in the machine because the insulation might be compromised.
1839611
My set is fairly new, so no, it hasn't rubbed off. I know putting things in the dishwasher can eventually erode lettering, it has happened to my plastic measuring cups. With these spoons, I actually hand wash them and put them back up on my magnet strip. Just a thought, could you apply clear polish over the lettering perhaps, and maybe take to hand washing them if you don't already? Good luck!
1365945
The information that came with the mug said not to put it in the dishwasher, so I don't. I would think that repeated cleaning in the dishwasher might make the rubber (or whatever material it is) on the bottom of the mug come unglued. The lip and inside of the mug is ceramic and very easy to clean. After my last cup, I just rinse it out and wipe dry to get the water spots off.
271237
No idea what the problem is but why would you put it in the dishwasher? It is soap, I just rinse it off from time to time and dry it and it keeps going just fine. I like fact it is plastic, it does not break like glass can and that is important in the kitchen. Nothing lasts forever but evrything needs to b used within reason. This is not a major engineered product. It is a simple foam dispenser and if used within reason should last some time.
37244
I don't know if there is supposed to be a soapy liquid inside the mug,,it is not described with one and I don't see any in the mugs that I have. I don't know what good a soapy liquid would be inside the insulated part of the mug because no water gets in there. I have washed them by hand and machine several times and there is no indication of soap anywhere If you have soap in one, I suggest you contact the manufacturer or Amazon.
273368
If it's still in liquid form just use a paper towel and wash down thoroughly with soap and water and throw whatever you used to clean it out or save it for the next time. If it's solidified, that's more of a problem. I have scraped it off with a razor blade scraper, but it takes a very long time and then you have to be careful that you don't scratch up your counter.
1025172
No, dishwasher detergent may scratch or otherwise damage the mug. The heat may also warp or deform the mug causing it to not be as well insulated.
253699
I noticed most of my dishes/mugs have a stamp on the bottom that states if it's microwave or dishwasher safe, these do not say either. And unfortunately I threw away my paperwork and the stickers that were on the bottoms of the mugs. That being said I do wash mine in the dishwasher and have microwaved my coffe in them and everything seems fine. I haven't tried a mug muffin yet, but I might soon.
1031376
I ran mine through the dishwasher on top without a problem. I don't see anything stamped on the bottom whether it is, but mine came out fine.
1679694
I just put some water in it and a tiny bit of liquid dish soap and then cover the top with my hand and shake vigorously. Then rinse it out with more water to get the soap out. The liquid soap is probably unnecessary, in all actuality.
2012410
That's not normal. If it doesn't wash off, then return it for a replacement.
1860657
Not mine. I wash it after each use...and don't see any corrosion. The one I had before this one..same brand/model...lasted me several years...until one day I drove off with it on the roof. I'd done that before...and it survived, but I missed seeing it the last time. I love the mug...and it keeps my coffee hot for hours.
1543149
I've been using mine for over a year and the print is rubbing off to the point where I can't read it anymore. I mostly wash it by hand although it has been in the dishwasher a few times.