How do I replace the batteries? My batteries are dead.
1240932
The back piece slides off to replace batteries. Use your dumbs and push downward.
1240933
The back panel slides off. It can be difficult to get off but if you push hard enough it will slide off.
1141161
New batteries did not help? Mine have been working fine. You can take it to any recycle bin in your area or put it in your own recycling bins for pick up. If you haven't had it long and new batteries don't work, I would contact the company who makes them.
1556199
Try removing the batteries then put them back in. If this doesn't work you are SOL.
188949
Go to the store and buy two AAA batteries. Open bottom of mouse. Pull out old batteries. Replace with new batteries.
1000903
I haven't needed to replace batteries yet. Sorry I can't help. But now I anticipate I'll have the same problem, so I'm happy to know this online Q&A; exists. Maybe the manufacturer will give us some hints.
311318
Yeah the rechargeable batteries may be dead.. You can replace them with new battery. Make sure u get the rechargeable once.. If that not work that is light is done. Buy a new one..
1648482
Go to Walgreen's buy a new battery (5 bucks) if that don't work the thing is dead.
863900
To change the batteries, you need a very fine phillips screwdriver. It is like doing surgery, easy for something to slip out of place.
1482909
Screwed in plate on the bottom indicates that it takes AAA batteries. So I assume they can be replaced.
1379822
Did you find a replacement battery? I have the same set with two dead batteries.
1778738
Just remove the top section with a screwdriver and remove the second cover again with a screwdriver. You'll find the batteries inside. I've had mine for couple weeks and it's working lovely.
695036
My son's did the same thing. We replaced the batteries with no success. We had already pitched the packaging and the garbage has been picked up so we can't return it to TRU. However, I may go purchase a new one and put the bad one in the package and return it for a refund. However, I'm afraid the new one will have the same problem.
468224
Batteries are dead. Replace wall unit batteries first, then door. Make sure units beep. That means they are communicating. Of it doesn't work, which happened to me, call company for replacement
537625
Press and hold the reset button on the back of it. That's what I did when I checked it out by taking my batteries out.
538013
I'm sorry, I don't know for sure :( I'm sure you tried to replace the battery? I would just try contacting them and see what they might offer to do. Sorry I'm not much help. Good Luck !
1613360
take the battery cover off and press the reset button for 2 seconds. Maybe change the batteries as well.
2178799
Rebecca, just take a kitchen table knife, insert it in the slot in the bottom and twist it out. There are two batteries, so just slide them out and replace.