Will UPS ruin this?? I just bought a similar one from BestBuy and I just returned it.. this looks almost exactly the same..
1250986
I can't guarentee that there wouldn't be any damage, but Sauder will replace any damaged pieces you may have.
705639
Mine came like this also. No issues that I can tell. Looks and works great.
722724
Buy from a reputable seller like Amazon; it should be fine - Amazon has good return policies, so if you found it to be a knockoff, return it.
831800
The one I bought from Amazon was retail packing in the original box. Bulk packing does not always mean the item is coming in its original packaging. Make sure uou are able to return it for a refund if you have issues.
169622
Depends....mine was counterfeit. Be aware that everything you buy from Amazon doesn't come from the Amazon warehouses. There are often 3rd party resellers involved - that's where the bogus items come from. If the item states "sold and shipped by Amazon", it's usually the real deal. So....just make sure Amazon is the seller.
712683
You'll have to check with the item (if ordered) that YOU got from what was advertised on Amazon. Hopefully the two will be the same. If not, I'd consider my alternatives...either to keep or return the item.
974037
Glad to see I'm not alone. I was looking at the 120gb at the local Best Buy today. I thought I would get some assistance from a live person, who surely was well-informed on the merchandise. I asked the sales rep if the new one would fit in the old ones dock, etc. She said "Oh yes, it'll fit, sure it will. If it's the same size." Hopefully someone will come here and enlighten us!
781142
Amazon has free shipping & returns. You can get a refund or replacement. UPS came the next day for mine with its replacement. Very fast & easy. Although the replacement had a broken screen so I'll be repeating the process.
1198976
Return it for refund if you can and only buy new products at computer supply stores if possible...ordering online is always a risk...IMO
2180396
After reading all of the previous posts, I was about to go crazy and cancel my order like everyone else then I read yours and it made more sense. I know people who had to return their phone and game systems, and I definitely don't want that to happen to me; I am getting this as a Christmas gift for my husband, so I can wait and have a better chance of him not having any trouble.
442058
I ordered mine from Best Buy last Friday - 6 days ago. Guess I was lucky enough to get one of the last. They didnt have it in stock at the store. It's suppose to be hand delivered by Best Buy tomorrow! I suppose I should have them unpack it and test it before they leave!!
1938356
Yes. I just got the same model from BestBuy yesterday and its working properly. You just need to register it where once you connect the device to your pc, it automatically directs you. I would suggest you to buy it via BestBuy, instead since BestBuy has the same price. You do not need to wait until it arrives.
360949
I don't know if you guys realize the package of which the new one's light pattern is covered by a piece of paper compared to the old one's light pattern showing clearly. Do you guys think it means something? although it is absolutely genuine and it is not that bad, I feel not so good for this unannounced change. Actually, the old light pattern 500G does exist, but its box is using entirely plastic packing just like the special edition version. Both of them are sold in my local bestbuy store, so I can compare them head to head. In addition, the new one's bottom and sides are plastic, but for the old version only the sides are plastic. It looks like I did too much researches, but just for fun. XD I don't know if you guys realize the package of which the new one's light pattern is covered by a piece of paper compared to the old one's light pattern showing clearly. Do you guys think it means something? although it is absolutely genuine and it is not that bad, I feel not so good for this unannounced change. Actually, the old light pattern 500G does exist, but its box is using entirely plastic packing just like the special edition version. Both of them are sold in my local bestbuy store, so I can compare them head to head. In addition, the new one's bottom and sides are plastic, but for... » Read More I don't know if you guys realize the package of which the new one's light pattern is covered by a piece of paper compared to the old one's light pattern showing clearly. Do you guys think it means something? although it is absolutely genuine and it is not that bad, I feel not so good for this unannounced change. Actually, the old light pattern 500G does exist, but its box is using entirely plastic packing just like the special edition version. Both of them are sold in my local bestbuy store, so I can compare them head to head. In addition, the new one's bottom and sides are plastic, but for the old version only the sides are plastic. It looks like I did too much researches, but just for fun. XD « Show Less
517521
I wouldn't panic, the couple of times I've been upgraded to Release Date delivery I don't get a shipping notice until fairly late in the day the day before.. then it gets overnighted to me, and it's up to UPS to screw the whole thing up. (which they've done. ;) )
1642045
Yes. It happened to me also. There's a three year warranty on it. Call the company. I had to pay $10 to have them ship me a new one. The down side is the warranty doesn't cover return shipping on the old one. When I went to the UPS office they wanted $62 to ship it back. I called the company again to see what would happen if I didn't send the old one back and they told me the new one wouldn't be covered for the remainder of the warranty. I don't care! For what it would cost me to send it back I could buy two cheap ones, so the old one was tossed!
1031589
Yeah. I would say problem. Mine was completely intact. You're going to be shooting it all up anyway so some people would probably be ok with it but since they will literally come to your house and pick up a return I would send it back. Mine looked just like the picture.
1983452
I went in through my Amazon account and went to "Your Account" where there was an option to "Return or Replace Items". It seems like I had at least 30 days in which to return it for a refund. I just sent mine back yesterday because the side blew out. A friend of mine has the "green" one by a different company and she hasn't had any problems as of yet. It may be made better. She's going to let me know if it fails on her.