Is this used filter? When I received it, I noticed it's sealing cut, and found a faint smudge. Very unpleasant! But it's urgent. So I am using it.
1263769
I have never received anything but "New" items from Amazon. B+W is a quality company that makes high quality products. If your filter looks ok, no distortions, blemishes or scratches...I would use it. I would still contact Amazon Customer Service if you are not comfortable or happy. They are responsive and should address your concerns. At least that has been my experience. Good Luck.
1263770
Filter was received in a sealed package. Perfectly clean. Did not appear to be used.
1263771
I have never received anything but "New" items from Amazon. B+W is a quality company that makes high quality products. If your filter looks ok, no distortions, blemishes or scratches...I would use it. I would still contact Amazon Customer Service if you are not comfortable or happy. They are responsive and should address your concerns. At least that has been my experience.Good Luck.
1498472
There is a rubber seal that is on the filter itself, which may be a good thing as it is replaced with each filter (once a year). In addition, it is an excellent basic unit that removes a great deal of particles, especially dust. I take the charcoal pre-filter out every two weeks to vacuum it as if picks up a great deal of dust from the air. We dust much less since we purchased this unit.
2194987
Yeah, I used nikons lens cleaner solution and it messed up the filter. There smudge marks now stuck on the filter and cant get it off or that could be the coating that most likely came off.
1029760
There was a 3M reusable wipe that was enclosed with the filter... If it was not in your package contact 3M, they will usually ship a replacement out to you.
2252528
So far I haven't had that issue. I just clean off the filter - wipe off with paper towel or hand and replace it. I haven't had it longer than about one month.
315585
I have not had any problems with my filter. I check it periodically, the usage seems correct. I'm still very pleased with I would guess the filter would be at fault. The electronics are in the filter. Gary
664166
Sorry, I can't help with this. I returned the item due to poor performance and didn't have it long enough to have to clean the filter. Good luck.
773996
Unfortunately, I think I do know the source of your problem. In August last year I purchased three filters from a vendor on Amazon. When I received them I noticed a few aspects that were different. The caps were red not blue; the filters were shrink wrapped rather than the usual cardboard container and; there were product information sheets enclosed. I contacted the vendor and he offered to accept the filters in return and refund the purchase. Since he seemed willing to stand behind his product, I kept the filters. About 5 weeks later I needed to replace the filter. When I installed the new one and tried to flush water through it I discovered the same phenomenon that you describing: I believe what both you and I saw is activated charcoal which being released. I would return the filter immediately. I was impressed with the integrity of the vendor that sold me the defective filters (I think the company name was something like Tune to Music). I emailed them immediately after installing the defective filter. He responded immediately by crediting my charge card and saying I did not need to return the filters. He explained that they were purchased from a supplier that for other reasons he was no longer affiliated with. I assumed that he got burned with defective merchandise from that vendor but made good on our transaction! In the past these filters had been in stock at Amazon and I never had a problem with them. When I replaced the defective filters, I again ordered from Amazon and the vendor actually filling the order was AtoZSales. The filters were LG OEM and exactly what I expected!
515653
This is the second time I've gotten this question, and the answer is the same: This is a USED filter. Who ever Amazon is listing as the seller Amazon should look into because they are selling used filters & should not be selling to people on Amazon! Please notify Amazon about the issue so Amazon can take the seller off the site. There is no reason that water should be dripping out of a new filter!
515652
same thing here, wet upon opening, never seen this before and I've been using for awhile this filter
801087
I received one a couple of days ago thinking it was a glass filter only to find out it is in fact acrylic. To make matters worst, it had a scratch and smudge that affected the all photos taken with my GP 3+. Waiting for a replacement. Extra care is needed when using any acrylic filter. Extreme care should be taken when cleaning.
365145
This will happen with virtually any filter medium, for a little while, whenever you first add the new filter substrate.....You can reduce {but not eliminate}this effect , by rinsing the filter media prior to installation....
938624
Yes I had a similar issue when I changed the filter. Call the sevice and they will help you.
908211
I ran into the same problem when i bought replacement filters (in the past) from somebody besides clear2o. You can really hurt your hand if you build up enough pressure before trying to remove. The supplier did make good on a replacement since i wasn't the first one that this has happened to. I have since paid a little extra to buy from CLEAR, and have not received a faulty one yet. I hope that this helps. Thanks
2154112
I got that a little bit and figured I didn't rinse all the suds out or residue from the cats built up in it. So, I thought I'd open the filter area to rinse that out too. Then, I wiped the whole thing completely dry and let the filter sit in the window sill to dry out. As I wiped the stainless dry with a paper towel, I did feel some film on it. So not sure what it was, but wiping it dry and leaving it out to dry did away with it.
557863
Sorry Arthur...I think you're right! I ordered a spare filter back in June and thought nothing of it. Then, I went to change my filter this morning and the one they sent me was wrong. My old filter has an opening on both ends and the new one does not. Plus, the part number is different. Maybe it's a new design but I'm not putting it in until I find out. Thanks for making me aware of this. I wouldn't put your's in either. Please let me know if you find something out from the company.
146150
Then why you paste it under NEW? when i filter new ones, this product comes up!!!