May I ask why the printer doesn't work? My son is a printer tech. Is it fixable? I'm looking to buy one of these but am on a tight budget.
1279204
I have had very good service with this printer, and it is easy to operate. However, it uses a lot of ink, and despite that, I would not use any of the cheap ink on the internet, and I would buy my ink over the Internet directly from Epson, or through Amazon.
1279205
I am sorry that I cannot answer your question. I sold the Epson printer seven months ago, and all I can say now is that the printer's performance did not meet my expectations. Perhaps it works well for others. Good luck.
1279206
So sorry. I do not know what the best solution for you is. All I know is that the EPSON is terrible handling card stock. Handles regular paper 11x17 just fine.
1279207
If you installed the driver, the CD that comes with it and you are using a Windows (microsoft) base computor. Take your cursor to the bottom left corner of your screen and click on that colorful circle.then look for "devices and printers" or "devices". Click on that and when it opens up you should see a picture and the name of your Epson 2000 printer. double click on that and then try and print. Remember to go to Printing Preferences and chose the right type of paper you have loaded into the printer. Epson offers paper from plain to super high gloss photographic paper so it is important that you set the printer preferences to the type of paper you have loaded into the machine. If you installed the driver, the CD that comes with it and you are using a Windows (microsoft) base computor. Take your cursor to the bottom left corner of your screen and click on that colorful circle.then look for "devices and printers" or "devices". Click on that and when it opens up you should see a picture and the name of your Epson 2000 printer. double click on that and then try and print. Remember to go to Printing Preferences and chose the right type of paper you have loaded into the printer. Epson offers paper from plain to super high gloss photographic... » Read More If you installed the driver, the CD that comes with it and you are using a Windows (microsoft) base computor. Take your cursor to the bottom left corner of your screen and click on that colorful circle.then look for "devices and printers" or "devices". Click on that and when it opens up you should see a picture and the name of your Epson 2000 printer. double click on that and then try and print. Remember to go to Printing Preferences and chose the right type of paper you have loaded into the printer. Epson offers paper from plain to super high gloss photographic paper so it is important that you set the printer preferences to the type of paper you have loaded into the machine. « Show Less
1279208
Depends on how much you love the printer you have. I have the Epson R2000 and love it! It is the best printer I have ever had.
1279209
If you are on a tight budget, determine if you need a wide-format or special material printer. If not, skip this one. This one does 11x17 (I was using that) and even rolled paper (not used by me). The problem with it is that it does not handle card stock reliably. Because Epson does not make the type of paper stock I use most (4-up postcards) I bought the Avery product the Epson website recommended. Finding the right paper setting for the particular stock you want to print ends up costing you in wasted ink and paper. My biggest issue is with the tech support people who make everything the consumer's fault and basically have NO constructive suggestions on how to fix the problems. If you are on a tight budget, determine if you need a wide-format or special material printer. If not, skip this one. This one does 11x17 (I was using that) and even rolled paper (not used by me). The problem with it is that it does not handle card stock reliably. Because Epson does not make the type of paper stock I use most (4-up postcards) I bought the Avery product the Epson website recommended. Finding the right paper setting for the particular stock you want to print ends up costing you in wasted ink and paper. My biggest issue is with the tech support people who make everything the... » Read More If you are on a tight budget, determine if you need a wide-format or special material printer. If not, skip this one. This one does 11x17 (I was using that) and even rolled paper (not used by me). The problem with it is that it does not handle card stock reliably. Because Epson does not make the type of paper stock I use most (4-up postcards) I bought the Avery product the Epson website recommended. Finding the right paper setting for the particular stock you want to print ends up costing you in wasted ink and paper. My biggest issue is with the tech support people who make everything the consumer's fault and basically have NO constructive suggestions on how to fix the problems. « Show Less
1279210
I did not say the printer does not work.. It just did one messy job that it never repeated. which is good. It also produces amazing pictures if you took amazing pictures. :)Epson inks suggested at all timesthanks
1279211
Need to know symptoms. (regarding past answers, it has a 13" carriage, not exactly a big print machine.)
569789
I already have had this printer for appro 10 yrs. Has been very good & reliable until now. Was having the same problem. Found new driver. Added cartridge. Added paper (of course). No paper stuck in the feed area. Finally talked to a tech that I trusted - & he told me that this printer was past it's lifespan. So I have bought a new one - sometimes you just have no choice. You could take it in somewhere - or have someone out, but it would probably cost more than the printer. Sorry.
286329
Hi Greetings .. We are delighted with the printer ... But you can send an email to the seller to see that that happens .. we was that we could not print .. but the reason was because we switched to local and misconfigured but and ... we do not know if my answer serves .. But it may send a msg or call attention to clients so that they communicate with the seller. Thanks Nice day ...
1540751
I am not sure what the problem is, but I can tell you that I had two of these printers and they gave me a lot of trouble before completely breaking....both in less than 6 months. I would just save yourself the trouble and buy a canon pixma. The printer is cheap and works amazing....not to mention that it prints on both sides of the paper on its own which saves me during school. I will never buy a Kodak again. If you are stuck with this printer double check on your end and make sure it is the printer defect. Try a print preview before printing to see if it shows the whole article. If this does not help try reinstalling the Kodak software. Good luck I am not sure what the problem is, but I can tell you that I had two of these printers and they gave me a lot of trouble before completely breaking....both in less than 6 months. I would just save yourself the trouble and buy a canon pixma. The printer is cheap and works amazing....not to mention that it prints on both sides of the paper on its own which saves me during school. I will never buy a Kodak again. If you are stuck with this printer double check on your end and make sure it is the printer defect. Try a print preview before printing to see if it shows the whole article. If this... » Read More I am not sure what the problem is, but I can tell you that I had two of these printers and they gave me a lot of trouble before completely breaking....both in less than 6 months. I would just save yourself the trouble and buy a canon pixma. The printer is cheap and works amazing....not to mention that it prints on both sides of the paper on its own which saves me during school. I will never buy a Kodak again. If you are stuck with this printer double check on your end and make sure it is the printer defect. Try a print preview before printing to see if it shows the whole article. If this does not help try reinstalling the Kodak software. Good luck « Show Less
1233244
Have you tried swapping the outlets for the computer and the printer? I think it's possible for one plug in the 2-plug outlet to go bad and the other still works. Have you tried unplugging the power cord from the back of the printer and reinserting it firmly? Sometimes they get wiggled just loose enough that they don't make the connection, but they're not completely out of the hole. Last thought - could be a bad power supply, which would explain why it worked one day and not the next. You could have a new power supply installed, however, if it is a hardware issue, it would probably be more cost effective to just replace the printer. Hope this helps!
1916761
If you already have the printer I would suggest contacting HP tech support. If you haven't bought this printer and are looking to future parts replacement, I would suggest buying a printer with better reviews.
749644
Anyone having problems with the printer being stuck initializing. It won't go past this screen. Any help would be appreciated.
1166592
Contact me first by email -- dave@birley.org, and let's find a mutually convenient time to talk. As my printer and my phone are close together, and I use my printer daily, let's see if I can duplicate the problem you are having, and then we can work it out. Although I am an old retired dude now, I have had 25 years or so of tech support experience with a number of pieces of equipment. Obviously old retired dudes help folks for the fun of it, and not for money, so I am at your service!
535353
I don't understand. Anyway, we replaced the fuser and only got a few more months of use on the printer. If you have the funds, replace the machine --the newer features make it worth it.
1297305
We had the same problem with the first one we bought and had to return it to the store. Ordered another one (exact same model) and it has worked beautifully. Have you tried actually replacing the cartridge? aIt could be that you have a faulty cartridge rather than a bad printer.
200079
Suggest you junk the printer. I had two of them and neither worked for long.
1766382
Maybe you can find an answer from the manual you can download. I bought one of these printers and had to return it and purchase another one that works properly. Sorry I can't be more helpful.
749391
I agree with Matthew. Throw the printer away and buy any other brand. Mine doesn't even work anymore. It's a useless brick on my desk.
711855
Lia I too am looking for a new printer. I have searching the web for reviews and have found only a few which is not much of a help. It apprears the MP 620 looks, please let me know what you think. Thanks:)
1795844
You can try taking the print head out and cleaning it, but I have not had good luck with it fixing it. Sometimes it helps and then the next time I use it, it won't print black again. Basically, these are useless printers. The print head is about $50 to buy a new one and they don't last very long. I'm limping along with this and then I will buy a different brand. Sorry. Maybe cleaning it will get you a little more use.
220420
I had same problem. Took it all open and nothing was there. Called company for help. She told me to do same as online instructions which didnt solve it. Then the cartridges wouldnt move anymore and her solution: replace it. OFFERED REFURBISHED ONE FOR $88.Mine was 13 months old. Why would I want another inferior product? It is in the trash and I bought a new Epson. Never to buy Kodak again.
1371353
Ah! So my printer is NOT broken! I initially had no trouble with this ink, but as of a few days ago, my printer malfunctioned, with an error code saying that it could not recognize the black ink cartridge. Now I know it's a problem with the cartridges and not the printer!