I write to you yesterday, i want to know what can i do with the charger i bougth you on march, it doesnt keep the charge. (why you erase my question)
1253003
I'm not sure why you are asking me the question, I didn't sell you the product, I bought it just like you did and mine works.
985703
I believe you were supposed to charge it for several hours when you first got it. I can't locate the paper that came with mine right this minute but I'm pretty sure that's what it said. In any case, it sounds like its no good and you need to return it.
2228324
When I got mine that didn't happen.About 7 months later it did stop charging tho. Id return it or have someone look at it. It might just be the charger, you never knew!
985701
Youre supposed to let it charge for a few hours the first day you get it. If that doesnt work maybe you should contact the company and get a new one.
560727
Glad you asked. It seems like mine has died after less than three months and perhaps 2 dozen charges. I had used it to charge my phone while I still used the phone. Not sure if that had anything to do with it. And unfortunately I can't find the box it came in so I probably can't return it, either. It was great while it lasted, but.... Does this help you make a decision? ;]
1262944
I bought mine almost 1 year ago and it still works great, the charge lasts forever. You must of got a defective one, I would return it for another one.
783151
I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and... » Read More I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. « Show Less
176439
I had same problem...it's either an internal battery or charger issue and it's not fixable...just return it. The new one I got (same model) works though.
313011
My best guess is to contact the company. They seem to be very active in gathering consumer support as they e-mailed me twice asking me to rate their product. I gave them two separate reviews, both rating the product as excellent and I am sure they will replace the charger.
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
1837572
I'm not sure why this email came to me, however, if you get an answer, please share with me.It sounds like we both got the same cruddy battery pack.
524588
Beats me - that's the one problem with this device, I use it starting in about April through maybe the middle of July and then the batteries are dead. I'm not planning to tackle the problem again until spring, but it's just a bunch of batteries bound together, and I'm pretty sure with a little effort, I can figure out how to "make" one and use rechargeables or something so it will last longer. They used to carry these batteries on line and even through some seller on Amazon, but my guess is there were so many complaints about the product, people stopped carrying it - I know the place I bought it stopped carrying it and the batteries a long time ago. Hope this helps. Beats me - that's the one problem with this device, I use it starting in about April through maybe the middle of July and then the batteries are dead. I'm not planning to tackle the problem again until spring, but it's just a bunch of batteries bound together, and I'm pretty sure with a little effort, I can figure out how to "make" one and use rechargeables or something so it will last longer. They used to carry these batteries on line and even through some seller on Amazon, but my guess is there were so many complaints about the product, people stopped carrying it - I know the... » Read More Beats me - that's the one problem with this device, I use it starting in about April through maybe the middle of July and then the batteries are dead. I'm not planning to tackle the problem again until spring, but it's just a bunch of batteries bound together, and I'm pretty sure with a little effort, I can figure out how to "make" one and use rechargeables or something so it will last longer. They used to carry these batteries on line and even through some seller on Amazon, but my guess is there were so many complaints about the product, people stopped carrying it - I know the place I bought it stopped carrying it and the batteries a long time ago. Hope this helps. « Show Less
748992
Try a different cable, or a different charger, maybe discharge it completely and recharge.
43646
Mine also has stopped charging completely. I purchased in October of last year and now it won't charge at all. There is no way I can see to contact the seller through amazon. If someone can find me an email or a phone number. Otherwise I cannot find it. ARG!
1337865
I have not experienced that, so i would guess there is a problem with the battery or your charger. I know that chargers can damage a battery, so you might check that.
484055
Whoever posted the first answer, original poster did say the battery is depleted. Pay attention.To the OP: perhaps your battery is too small to be charged with a larger current.
906931
Could be a lot of things. Most likely, if you have the original charger, it can not be working properly as well. Replace it with one that has a good rating.