The first batch I received was great; however the second seems to have a different paper and could not be punctured; Has this issue been resolved?
1255916
Have purchased this brand/product for over 18 months now and never had an issue. I suggest you state the facts to the shipper and I'll bet they will send you another package free of charge. The service is 5 star.
1255917
By batch, do you mean order, or another pouch? I never noticed a problem with not being able to puncture the pod.
1255918
Good Morning,My name is Mayra Flores, an employee at Rogers Family Coffee Company, the manufacturer for these San Francisco Bay products. In order to be able to answer your question, I would need to know what machine you are using that is causing this issue. Please contact me at mflores@rogersfamilyco.com and reference your original amazon question, so that I can better assist you. Thank you and have a great day!
1255919
I have not experienced that problem. I've had this brand about 5X now and all bags were fine.
1033086
You probably need to let your printer "Learn" the way it works. And if not, do a test print and see which way to put the paper back in... OR print on two pieces and glue the inside one to the middle of the fold.
2003720
Nope, the printing looks great. I have used it quite a bit and have not had any problems. Granted, I HAVE had problems before, but not this time nor with this vendor. I would highly recommend them. Hope this helps.
626807
Yes I know. That was my problem also. It is apparently some kind of copy of the original. I learned my lesson. I will always check for manufacturing label from now on.
2279481
I didn't have any problem with mine but maybe they rushed a bunch of defective ones out for Christmas.Amazon has a really handy return policy, though, if you have a printer. Keep the Amazon box the thing came in and if there's a problem with it you can print out a "postage due" sheet, tape it to the box and ship it right back at no cost. I did this once when I accidentally ordered 2 of something I only wanted 1 of and thought that was a nice way to handle returns.
2096621
It happened to me too. I contacted the seller and they asked me to email them a pic of the packet, which I did. Then they sent me the right one.
1975644
I haven't had any problems. The tape is really sticky and has done a good job with shipping boxes. If you get a bad batch just let 3M know and they'll replace it for you I am sure.
419759
As I described in my long review, I was advised to take all out and place them back frst, once it didn't work, I was advised to take the other black cartridge and as soon as I placed the second one, it recognized. Just make sure you take the sticker and orange plastic on top. I didn't do anything else and it's intriguing why it works that way... Good luck, let me know.
1142000
Mine wasn't in original packaging...just in a bubble wrap envelope. And my printer said it had been refilled.
94394
The batch I received was 2nd cut. I emailed them to make sure it was 2nd as well and got an email back within a few hours. This is their direct site to email them on. http://smallpetselect.com/
881953
I think they might be coming stale. I hadn't had this problem with the first 2 orders but since they have been exactly like you describe!
1624853
They are not all good, the last one I got is excellent, the previous one was very weak, faded looking print and was really not good, I do believe they will give you a refund, for the most part I've had a lot more that were good than bad, I've really only had one that I considered truly bad.
1535948
I will check tomorrow. I'm not sure if there is one. I can see that some are newer with foil packets and some are older with paper wrappers, but all are in nice condition. I had a lot of trouble with this seller and had to file a claim before he finally sent my order, so I hope you have better luck.
447090
I purchased this some time ago and did not record or notice the product number. When I first started using this paper - and I can't remember where I bought it, had a coarse back and appeared heavier. My orders from Amazon, or my most recent purchases from Office Depot have a smooth back and have a product number, CR667A. The emulsion side seems the same in terms of the results I get. Also, my original purchase of the heavier paper was from a manufacturer for HP in Switzerland, whereas packages purchased since then have been from Germany. This info is found on the back of the package, lower left corner. The bridal cover picture on the front of my latest purchase is exactly the same as the one I see here - however, I also note that my paper is 80lb and the one here is 75lb. The ad I see on Amazon "does" indicate the number to be Q5450A, so if it arrives as another number, just send it back. BTW, on my last purchase, Office Depot was giving the second box free. If purchase that way, you get two for the price of one, plus you can look at the product number and such.
1516319
Gosh, I don't have the batch number anymore, or remember when I ordered it. A month or so ago maybe. Sorry. I've ordered it several times though and have never had a problem with any of it.
1279308
It's a possible packaging issue. If you clearly ordered a 2-pack, we suggest you contact Amazon about this concern.
1550292
Hi. I wish I could be of more help but mine arrived with a puncture and I wasn't convinced that even if it hadn't the materials wouldn't stretch out in time and show indentations so I returned it.