my USB cable not working?
1264142
That's one of the big flaws in that drive -- after a while the USB connector in the unit itself starts to fail. for the short term, you may be able to jiggle the cord to get some connection, but in the long run it is going to become unusable.
404871
I'm not sure what to tell you. Mine has been working great since I've received it. I would recommend this product to anyone. Have you tried a different USB port? Try asking for a replacement, the price is just too good.
1499671
Please make sure that the USB setup is turned on. This is located in storage of setup.
1110929
My guess would be that you have turned the cable backwards. USB cables only fit in one way -- the other way would seem to be too large since it won't go in.
1145518
Have you tried using it on another computer? Or perhaps a different USB port? Is your computer fully updated? Do any other USB devices work when plugged into the same port? If all else fails, it may have a defect and you will need to exchange or return it.
740270
my cable doesn't even work at all... i was waiting for feedback from amazon, but it's been so long that i had forgot about it. i was wondering is it too late to return it for another one or a refund.
1560397
Mine doesnt have problem.. Try plugging it to other usb port.. Sometimes usb port doesnt work.. Hmm if problem still continue maybe its factory defect... But also try pluggin it to other device just to confirm if itd faulty or not ... Have a nice day... Cheers
1587409
It doesn't connect to your computer through USB. It will charge that way but you can't connect to the device. Your computer is trying to "read" it like it would a flash drive.
2052447
mine did not work either...I then went to Walmart and got a usb cable and charged it on my computer.
1991561
The mini disk is blank and the cable does not work. My was exchanged and still does not work.
702760
What the other guys said. Additionally, maybe it's a defective one? If the USB 2.0 pin doesn't work in any of your motherboard USB 2.0 slots, then maybe try a RMA?
1926520
Hi, the device is not working when connected to the USB, can you please provide the details how should get work when it connects to the USB.
1439043
Sometimes the problem is the cable you use. If the USB cable is too thin the device will not charge. Try with a good cable. If the device does not charge, the device must be defective.
2098193
I have. I use a generic usb cable I got from Amazon and it seems to work just fine.
1647932
The USB cable is covered with the warranty. Please contact seller for new replacement of cable.
880777
The cable I got turned out to be a pretty, run of the mill, USB cable. Seriously, just go to a computer store and find one that fits and try it. It will probably be much cheaper and quicker.
846505
1) are you sure your cable is a USB 2.0 piece? 2) is your cable plugged into a direct port on the computer and not a hub, especially if the hub is un-powered