What if someone has the combination but not a key can they get in? Do you need both the combo and key to get in?
1243666
They just need one or the other, either the combination or the key. They do not need both.
1386390
There is no master key. I also had a very hard time locating customer service number, and was on hold a very long time before I just hung up. I would say just dont forget the combo!!!!
398981
Not necessarily. You will get a random set of pins and keys that match. If you happen to be lucky, you might get the pins that match they key you have (unlikely). There are much more expensive sets (~$100+) that will allow you to rekey a lock to any particular key.
1616680
the combination can be changed and could be any combo numbers. But!!! when you reset the code, be very sure when you press the button inside to normal take down the number that's currently showed. Since the numbers will become very flexible for using a while and it will move easily even by a gentle movement. And when you turn to reset, it could be changed.
2194768
To the best of my knowledge you cannot change the combination.Also, both the key and combination are needed - the key is NOT an override. I use the key first, then enter the combination. Lynn K.
1152780
Great question and one I did not consider but wish I had. The option was not given at the point of purchase. Each unit had it's own set of keys in the packaging. They are great but I now have three different keys rather than one master.
2127979
Yes you can use the key or a combo or the fingerprint.It has worked great and I have been very happy with it.
77392
I wish I could answer that! I have forgotten and have forgotten my combination. I know I wrote all this down "somewhere" and hopefully will find the information before traveling again. Sorry!! P.S. I had no trouble with my lock, but my husband's lock stuck and then did not recognize his combination.
2198228
No its not a combo ...its a door lock with a handle all in one... and I just luv it..I don't worry bout lost keys
2194770
No you can not change the combination , the key can be a override if you do not touch the combination dial the key is a added Touch of security by locking out the Handel and,combination dial
373030
I prefer the key, I thought about the combination lock but didn't think that it was secure enough from a child playing with the lock and getting lucky. A curious child will eventually figure out the combination. At least with a key I know that as long as it's on me I've got the way in....provided the child/person doesn't have a screwdriver and hammer.
1148494
The key is required to open the lock (obviously). Once the lock is open, the key can not be removed until it is closed again.
2115097
No. At least the model I purchased is combo only--and no key...but works quite well. However, the manual included covers a few models (some with combo + key) and it states "This safe requires combo + key. It is not possible to open if you lose key." So if you are looking at a version slightly different than mine which requires a key, you'll have to do both. I didn't want that option as I'd figure I'd either lose the key or get tired of carrying it around on my keychain.
2281602
The one I ordered did not come with a key either. While it is possible to open without a key it's not easy. DON'T BUY this as others are available that don't require a special key that they will not bother to send to you.
2151951
If the door is locked you will need a key whether indoors or outdoors, however, if it isn't locked then no you wouldn't need a key. You must have the key to lock it with though whether indoors or out.
2127977
you need either a fingerprint or combination code to open it. the physical key is used to completely lock the safe, so neither of those 2 methods can be used, but it cannot be used by itself to open the safe
1469258
Yes. You can actually pick any key code and any amount of locks you would like keyed alike and we can send you what ever you request. Lets say for example you want 3 sets all keyed to one key code ( meaning one key can open all 3 sets) and than you request you want 3 different sets with a different key code, we can do that. Just place your order and email us after with the order number and your request and we will be sure to fill it. You can choose specific key codes or random. We are devoted on serving our customers with the custom service they deserve.