I received my tracker and activated an AT&T sim card (which works in my phone). The light doesn't blink and doesn't respond to begin123456. Now what?
1249004
I would add one additional tip: make sure you call ATT to activate the SIM by putting minutes on it. The SIM alone costs about $25 and to add minutes it is another $25.
1249005
I would make sure you do not have a password or screen lock set on the SIM.I would also check to make sure the SIM is installed correctly in the bigger card slot. You may need an adapter to make sure it fits in the slot properly if it's a mini SIM like the ones for iPhone 5. If that doesn't work I would email customer service, they responded quickly to my questions and walked me through the process.One thing customer service mentioned to me is that "you don't want to set up tracker on multiple SIM's. Once you program tracker to one SIM it's hard to get it to respond to another."I hope this helps I would make sure you do not have a password or screen lock set on the SIM.I would also check to make sure the SIM is installed correctly in the bigger card slot. You may need an adapter to make sure it fits in the slot properly if it's a mini SIM like the ones for iPhone 5. If that doesn't work I would email customer service, they responded quickly to my questions and walked me through the process.One thing customer service mentioned to me is that "you don't want to set up tracker on multiple SIM's. Once you program tracker to one SIM it's hard to... » Read More I would make sure you do not have a password or screen lock set on the SIM.I would also check to make sure the SIM is installed correctly in the bigger card slot. You may need an adapter to make sure it fits in the slot properly if it's a mini SIM like the ones for iPhone 5. If that doesn't work I would email customer service, they responded quickly to my questions and walked me through the process.One thing customer service mentioned to me is that "you don't want to set up tracker on multiple SIM's. Once you program tracker to one SIM it's hard to get it to respond to another."I hope this helps « Show Less
1249006
Did the unit blink when you installed the battery? If not, the battery isn't installed correctly.
2181064
Hello. Make sure that the card you are using is activated. You can get that info by calling the carrier.
715728
Try Re-booting the cell phone. Turn Off the phone, remove the Batteries leave out for 10 secs, then insert batteries and start up again. If you have done this and still don't work, your Sim card may be faulty.
1729545
i remember when i purchased the phone, i was using an at&t; sim card. i just popped it in and could start calling right away. however, i would also email the seller to confirm as well just in case, because it has been a while since i purchased it and im not sure if the sellers are the same anymore.
1824588
Go to your local att store or whichever your carrier may be...when u insert the sim card it should promt u!!!
987501
It may simply be that your battery is bad and you need a new one. If you've a plan, I'd talk to your AT & T plan supervisor.
507733
Mine is working fine,may you should try to check with your sim card if is ok by inserting into your mobile phone and try to call if it responds then try insert it again into your bug device and make sure there is some light blinking inside your device near to the sim card that's tells you that our device is operational(on) .
569602
Did u call your phone carrier I did they sent me a New battery and it worked it go to store where u bought it they usually have you take out SIM card and battery wait and put back in and turn on
825344
I don't believe so, because I put my ATT sim card and complained it wasn't activated. When I bought it, I was told it was so not 100 positive. I can provide IMEI number if thats any help?
1971049
Make sure red light is flashing on Patuoxun then turn.BT on tbe phone. It should come up after
615312
Marco, I have AT&T; phone, and I have used this product with out any errors or indicators from the phone that there is a problem with the battery. Very good product. Also when the battery arrived I labeled so I could compare it to the one I received with the phone.
1055001
What i did was to go online on my metro PCS account and swap meid and the sim card number there and then. I then power up the device and it should try to activate itself if this does not work then call new activation on your phone by dialing *228
73657
I put in my SIM and SD card. Unfortunately, it never read either. Was going to return it, but a pal bought it and swears he can get it working.... haven't heard from him since. Which is either a good thing or bad thing.
236349
Sorry mine was tmobile , AT&T; don't work no where , look for a tmobile one .
1002435
Thanks Darth. I detected the problem while trying to use GPS. GPS was not able to find my position and prompted me to go online thru Options. That is when I realized that 5800 is not able to connect to ATT Internet. I think I confused ATT Internet with MediaNet.
958416
It will always require GPS signal, or it won't work. Period. Mine lasted 3 hours. Took it to Verizon and tried another GPS part, and it did not work. Mine was a faulty part. Good luck!
473709
I was unable to use the J as it doesn't take a chip or card? therefore won't work with my carrier (AT&T). Be informed. They took my money and ran.