Is this product shipped with cold packs?
1255302
We do not ship any products in cold packs. We have found that the delivery time is not long enough to damage the quality of Probiotic supplements. Also, reputable companies package their supplements in such a way as to minimize deterioration from heat during transit. The supplement is subject to higher than average temperatures several times during its way from the raw materials supplier to your door, and it has to be packaged to preserve as much of the original potency as possible. Hermetically sealing a supplement provides barrier between your supplement and oxygen, the catalyst element that reacts with heat to cause oxidation or spoilage.We hope this information is helpful. -Swanson Health Products We do not ship any products in cold packs. We have found that the delivery time is not long enough to damage the quality of Probiotic supplements. Also, reputable companies package their supplements in such a way as to minimize deterioration from heat during transit. The supplement is subject to higher than average temperatures several times during its way from the raw materials supplier to your door, and it has to be packaged to preserve as much of the original potency as possible. Hermetically sealing a supplement provides barrier between your supplement and oxygen, the catalyst element... » Read More We do not ship any products in cold packs. We have found that the delivery time is not long enough to damage the quality of Probiotic supplements. Also, reputable companies package their supplements in such a way as to minimize deterioration from heat during transit. The supplement is subject to higher than average temperatures several times during its way from the raw materials supplier to your door, and it has to be packaged to preserve as much of the original potency as possible. Hermetically sealing a supplement provides barrier between your supplement and oxygen, the catalyst element that reacts with heat to cause oxidation or spoilage.We hope this information is helpful. -Swanson Health Products « Show Less
1255303
Kara, We do not ship this product with cold packs due to the short time that it is in transit. However, once this package is opened it should absolutely be refrigerated. Thank You, Customer Service
1255304
If i buy this product and ship to an US address for my ant, then my ant will ship to Viet Nam for me. I wonder this product will been unreal or not?
154158
I don't personally ship anything through Amazon because I'm not a seller since using the site. If you mean how did it come when I did buy it via Amazon's service once in the past, I believe I did receive it on dry ice. I know for sure it ensured delivered cold just so you know.
42886
Mine arrived with a cold pack that was completely melted and warm. So, my product arrived warm and NOT chilled as expected.
1807423
It claimed when I ordered that it would, but one order it did come with cold pack and another order it did not.
1809282
Sorry we do not ship with any ice packs. They do not need any refrigeration for short time during shipping. When opened for use or when kept in inventory they should be kept under refrigeration. Thank you House of Nutrition
382099
Don't know why some people are answering NO, Mine definitely came with two small "COLD-PAX" ice packs that fix nicely into the webbed pockets inside the case. I don't know if these people accidentally threw the packs away or if they received open cases. Either way, when you get yours make sure you look through all of the packaging, the ice packs should be there, if not contact the seller and ask where they are. The Title/description clearly says "and 2 - 6oz Cold Pax for 12 Hours of Cold". So if you don't get them and the seller won't fix, I would send it back ASAP.
194052
Hi Ana,Thank you for contacting with us. We will ship out the product with ice pack if the product need to ship via ice pack. Otherwise we can't ship the product with ice pack.Thank You.
154157
I ordered this product from The Vitamin Shop and it was shipped with some sort of gel that was still cold when I rec'd whether it was dry ice or not I do not know, you'd have to ask them.
42887
I order mine from a different website. The natural dot com and it's always came with a cold pack.
111629
Mine wasn't shipped in a thermal envelope, nor with a cold pack. It was shipped from Las Vegas, where the temperature was in the 70s. Imagine how hot it was in the shipping truck! I'm returning it.
169938
They are shipped with a little hand heater, and in padded box, but 22 below zero is pretty cold!!
693848
Sorry unsure,( thru the box out with info.)but to better answer go directly on to the companies website, n if you decide to purchase go with a company that ships with cold pack or buy directly from natural food store...I received in mailbox nice n hot which is not good ..bottom line wasted my money
530055
Yes! They are packed in an insulated box with ice packs. So when you get them they are still cold and you just have to put them directly into the refrigerator.
999472
No, they have always been delivered to me in a regular box without any ice packs.
1880703
Hello there, Udo's don't supply us with this item in a cold pack. We don't offer this service as udo's advised us it is not necessary. Kind Regards, Grace
1356196
Sorry we do not ship this product with any refrigeration or cold packs....House of Nutrition
605435
They are not shipped automatically with ice packs. You can request ice packs be added for a small fee.