I just received mine today and vacuumed the downstairs. Question: Has anyone else heard a loud moaning sound when pulling the Dyson backwards?
1241078
I have bought 3 of the refurb Dysons and no they all are doing very well.Mark
999125
Tried mine last night for the first time, makes so much noise that I had to go back to my old unit. Will try again in a different area and see if that helps
666641
Not sure why that would happen but I would definitely refer to the dyson official website; they have a lot of info, videos and troubleshooting guides. Good luck!
1633189
Haven't encountered this problem. Our vacuum is working just fine. Might want to try cust. support.
1281961
thank you, do you still like you vaccum? I just ordered it and am nervous about it a bit :-)
565472
If you find a vacuum that's not loud, please let me know. I've never been able to find one.
1285175
I find that only happens when I pull the vacuum back and bump it with my knee, so I just try to be mindful not to tap it and I don't have issues. If that doesn't help, perhaps the button that holds it in place is worn and you need a replacement handle, I can't imagine it being very expensive. It may be free if your vacuum is still covered on warranty.
1441110
On carpet it is a little noisier than my last vaccuum ( which wasn't a Hoover) but it isn't terrible. The vaccuum works SO incredibly well that I'm ok with the noise, but again it isn't substantially noisier than any other vaccuum I have used. The one situation where this vaccuum is very noisy, is when you vaccuum bare floor with the rollers. If you click off the rollers (with a simple foot press) and use suction only on the bare floor , that makes the noise drop significantly. I use suction only on my bare floors and it picks up everything. Hope this helps.
226059
I also purchased this and love it! My vacuum works so well. Perhaps yours has a glitch or is a lemon for some reason. I know one thing, the manufacturer stands behind their product. Simply contact them through their website and let them know what has happened. They will definitely help you out.They are a family owned company with great values. Contact them!
1780791
I noticed that mine does that as well, it also has a funny sound from the wheels when it rolls. I wonder if that zipping sound is the bristles of the brush rubbing against the plastic housing.
389525
Hi! I recently experienced a similar problem! I had removed all the filters (there are three removable ones - two foam and one white paper), washed them all, cleaned everything off the beater bar/roller, shook out the tube/hose, even unscrewed the bottom and cleaned out whatever I could find there too! Still, as soon as I turned it on, it was going to red! Grrrrrr I FINALLY found the problem. You might have already checked this, but just in case, sharing it here. It might help you or someone else. When looking at back of the vacuum, on the right side, BEHIND the main tube/hose, you can see the tube attach to the black vacuum base which feeds into the clear body where the dirt goes in. I could not see any clogs anywhere. BUT - this part of the tube/hose COMES OFF - it is easy to overlook, but it twists and releases. I did that as a last resort, and found my problem! There was a piece of paper in there, and all kinds of dirt and hair (we all shed some and have two cats) were packed pretty solid behind the paper! It took a tool like a crochet hook to get it all out and unpacked! (I have a metal "tube turner" for sewing, which is what I used, but anything super thin and long can work, as long as you do not go THROUGH the hose.) I took an amazing amount of junk that had not come out when shaking the hose, cleaning things, even taking the rest of the vacuum apart... it hides in that last curve of the hose! I hope this helps someone else, because this is a great little powerhouse of the vacuum that is perfect for our little townhouse. But the clogging does happen sometimes, and I've now found the FIRST place I'll look, instead of the dead last! ;-)
2074969
yes! I was told the "board" was a problem on these vacuums and had to replace. It is happening again now, but the unit is at least 5 years old, so . . .
2014209
No I never had any problems with that. I did have problems last year (bought this several years ago) with wires breaking in the head. Best vacuum I ever had. Beat my friend's Dyson! Picked up more dirt
2190188
It sounds like any other vacuum I have ever had. It does a great job tho, and has very powerful suction. I love it.
2051564
Take the bottom plate off with a quarter and look at the belt. If it is broke save it and go to a vacuum repair center with the belt, or call dyson and they will ship you a new one. I just did this as mine just broke 2 weeks ago. Easy fix DIY save $$$
1951056
After moving the purifier several times while vacuuming, mine has also developed a louder whirring noise. It is obvious at all levels. Level one used to be very quiet, an almost unnoticeable hum, but now it sounds like the motor is grinding and working overtime. As it's been less than a year, maybe less than half a year, I am planning on speaking to the manufacturer about it.
2189262
I have many of these vacs. One I bought and can't remember from which vendor, does sound bad when i turn it off - when motor is slowing down. It upsets me because i did not order a refurb.