I love this product but I already broke the glass on one on accident, want to replace just the glass if possible? Can find company info?
1249453
I would ask Costco. They sold them also and may have the phone number for the company.
1688035
You can contact the company and they will replace it. I broke mine, and they sent me another for no charge. Look them up on the internet. Call the corporate number, and they will connect you with customer service. I had to call them twice to remind them to send it, but they were very nice about it.
397586
I have never had any problems with mine breaking, so I'm not 100% sure but try glasslockusa.com or their Phone: 866.471.4765 . Good luck. let me know if this helps just incase I need to know for future reference.
953030
I honestly do not know where to purchase a replacement, if it is truly available. Maybe try on line. Maybe at a specialty store. Some "mart" stores have replacements. Or something that fits. Maybe write to the manufacturer. It just could be " hey, if it breaks, you gotta buy a whole new unit." Or sometimes the unit goes and you are left with an unuseable carafe. You just have to ask. I would still try the "mart" store.
2245450
the only think i know is to send talk to company and send it to them. it is worth it, it comes back fixed and sharp, i have never broken one myself. But yeah, if you should be able to send it to the company
1896983
If you google the company, they have their own site and also a contact me for info. I see no reason you wont be able to replace the broken part. Everyone that sees me using it thinks it is the greatest thing ever. I agree. Good luck.
1026861
Yes, my contractor cracked one of mine and the company replaced it with 2 glasses
1473517
I replaced only glass earlier and that didn't last more than few months. I would suggest mirror case (glass + plastic case around it).
822331
Hi Amee,I tried ordering one from Amazon and waited almost 2 weeks for it to arrive before the company (can't remember which one) emailed me and said they wouldn't ship it because they had so many break when they were sent to customers. I went to my local glass company with my old chipped one and they cut a new one for me for about $40. Good luck!
1840559
I dont have glass for it mine is cracked right now but I get my glass etheir on ebay or amazon usually good price and fast shipping also get tool kit with it helps alot hope this helps u
360598
Hey, I still haven't attempted mine, however, my friend does fix them for a living and he told me its easier to buy the whole LCD w/glass, that if you try removing glass wrong it'll snap the LCD board if you don't use a heating pad like repair shops use. He said just buying the glass is a money scheme though, that's why I haven't tried mine yet
1414396
Yes, this is a common practice with resellers where they break apart a package deal and resell the parts of the set separately at a reduced price. You may or may not get the factory warranty here? You should call or message the seller to find out what is going on. If the product is new and the seller is willing to state so it could be a good deal for you. This is how I bought mine and it has been a great piece of "L" glass for me.
2013242
i doubt it but do not know. most likely have to purchase replacement glass from manufacuturer.
1879825
I would think any glass shop could help with that. A lot less hassle than to go to manufacturer. Take careful measurement and be sure to ask for "tempered" glass when you go.
1235128
I broke mine had to order a replacement. It cost $25.00 the glass is thin so do not hit it on anything next time.
521643
I did the same thing. Even though its just the glass thats broken you cant separate it from the LCD. I bought this part but ended up having to send it back. You have to get the assembly that has all the parts. I found one for $130 I think here on Amazon.
1368873
I gave up trying to do it myself and took it into a computer/nintendo shop. They didn't charge me for the glass since I already had it. Ended up being lots cheaper to still have gotten the part myself. I had a friend that fixes iphones a lot, but he said the slim ipod is really easy to mess up trying to change the glass yourself. If you really want to do it yourself I would try and find another video... Sorry!