my keyboard on my Asus K55A has stopped working when on internet. the keyboard works on other software How do I get it to work again?
1254043
sorry I dont' know. I had to send mine back after 4 months when it crashed big time on me. Hard drive replaced by asus, lots of other problems, will never buy asus again, got a Toshiba satellite that blows that piece of junk away...
1254044
I haven't had that exact issue but I did have problems with the mouse/track pad not working right all of the sudden and I called ASUS tech support and they had me re-install the drivers for it which fixed the problem immediately. Maybe you just need to re-install some keyboard drivers, call ASUS they will walk you through it step by step or find another solution. Good luck! 888-678-3688 or customer service 877-339-2787
1254045
Have you tried another browser? Internet explorer, Firefox, chrome for example
1556772
I didn't have any problem with the keyboard. My problem was with the wifie (I lost connection one every 2 hours aprox), but I solved it updating the wireless driver
1274393
Yes you can use other keyboards. I suggest you go to a Microsoft store if there is one nearby and check out the keyboards they have. Any keyboard that has USB or Bluetooth connectivity should work. However, as Mari points out, there are some advantages to using the ASUS keyboard, namely screen protection and extra battery life
1133972
Presuming it's plugged into a working USB 2.0 port (the keyboard one, not the USB extension -- they're labled) and presuming your computer's bios can detect USB keyboards, it's likely your keyboard is borked. I suggest testing it on another system nearby if you have one, otherwise, time to call Amazon.(This is in response to the reply to my prior comment, not the original question.)
1009494
I've connected it to other devices, though this keyboard has iDevice specific function keys. Many work, some do not. As far as the basic keyboard, though, you should be good to go there.
727639
Greetings...the keyboard is not faulty. You just have to re-establish the connection more times than not. The keyboard does not automatically kick in.
2022583
It sounds as if it has failed. It is just a standard keyboard. Mine was a gift so I don't actually use it. The person I gave it to loves it.
2043465
Try putting it in different usb ports. Sometimes it just needs to be plugged in a few times or plugged in for a longer period of time to be recognized that it is there. Also, you could try to shut down your machine and start it back up with the keyboard plugged in. Hope this helps.
1244110
i´ve bought keytab 3 samung 7" and the keyboard doesn´t work. My Masione comes with USB conect. Could you help me? I live in Brasil.
74421
I had the same experience. They do not work. Adesso has NO drivers to allow configuration of the touchpad, and as it is "out of the box," it is UNUSABLE. Hard to understand why Adesso doesn't fix this, or buy back the keyboards. Not very responsible of them. I will be hard pressed to buy any of their products in the future.
1060311
I have the same problem despite trying several times. The instructions say 4 digit code but it always shows a 6 digit code. I enter the code and it pairs but still the keyboard will not work. Has anyone figured out a solution or is it a defective keyboard?
497954
Look cor another keyboard. I had a clam case where the keyboard stopped working, after resetting it it worked a few more months, but then would no longer charge. Will not buy another
62824
if plugging it into a different usb port doesnt work then you got a defective keyboard. ive had mine for a year and no problems
1122589
Hi. Yeah, it's a pain in the butt. SHARKK responded to my review to say that would fix it in the next release, but I'm not sure if they can do a firmware fix for existing models. I would definitely contact SHARKK support to ask how they intend to fix your problem: either a firmware fix or exchange your keyboard for one that works correctly. They seem to be genuinely concerned about providing good support. UPDATE JAN 22, 2014: I received the new version of the case yesterday from SHARKK. I charged the new KB before using it, then had it on for several hours today. I'm happy to report that it has not lost its connection yet. Much improved.
1443596
Yeah same here. I went to Microsoft's Surface website and found that they must have had this happen a few times. What I did (after I returned one then the second did not work either but worked better). Some quick steps: 1. Open the charm bar and select "Settings" charm. 2. Select change PC Settings. 3. Select Updated and Recovery. 4. Select Recovery. 5. Under "Refresh your PC..." select the "get started" button. 6. follow directions. This will fix up the machine so that recognizes the new keyboard. You will not lose any files. You will have to re-install all your MS updates. 7. If this doesn't work you will want to go nuclear and select the the recovery option of "Remove Everything and Reinstall Windows". I did not have to go nuclear. After this the thing worked great. One thing is that my fist keyboard was completely dead. The second one had a few keys working and it lit up the keys. So I think the first one would not have worked ever. you may want to evaluate that too. Good Luck!
1133970
The K60 has two USB ports, one is for keyboard and the other is for the USB that you can plug into the back of the keyboard itself.I would suggest plugging in just the keyboard USB and getting that to work first.Also, check to see if the port itself is not broken, do flash drives plug in and activate properly?
2059511
I purchased this item for a Pandigital tablet and had no problems; just plugged it in and the keyboard worked. I'm sure you've already done this, but you might try cleaning plug port. Your tablet might also have to have the keyboard addition loaded or turned on??