The steamer bottom is a little convex...Does the bottom of steamer suppose to be not plat?
1265402
I did not have this issue but if you have a problem when steaming your food (I don't think this would cause a problem?) then I would contact the manufacturer.
1265403
The basket insert is flat on the bottom. If it is bent, perhaps you should contact the manufacturer.
578931
My guess is that the material is not sticking to the platform. Try preheating it.
531815
The manual says that everything needs to be upright to steam properly, however I have used it in this fashion and while you're taking a risk of burning yourself, I've been able to do it just fine. Just know that's not how it's desigend to be used.
2001835
mine does too, but if you look closer, there doesn't appear to leaking steam. working well.
1367978
I have the white version of this model. Yes, the sides and bottom are stainless steel, but the lid has plastic on the underside painted to appear stainless steel. When steam rises and heats the underside of the lid, the water will run back to the bottom and bring down any potential plastic chemical. It's not entirely stainless steel interior, I'm upset.
1483189
I'm not sure, Im certain in this day and age it prob is. But in all honesty the bigger issue with this steamer (as you can read in many other reviews as well) is the melting and deforming of the steamer itself. I switched back to a regular metal one and continue to pleased by its simplicity and performance (it just works!). Hope you find this helpful.
1272433
Agree with holes both bottom and side. Also agree that this steamer is great.
2144653
No, it isn't. I have a Schlemmertopf with a glazed bottom and 2 Romertopfs with unglazed bottoms and the unglazed bottoms are nearly as easy to clean and release more steam.
694984
The fit is not exact. The sauce pan sides flare out a little, and the steamer has straight sides. The ridges of the steamer sits on the rim of the sauce pan. Not perfect, but it works.
1247624
I only had my steamer like this one for a short time -- never actually used it because the lid did not fit properly. However, I did "play" with the parts quite a bit trying to get the parts to fit like they should. I think the bottoms of the baskets are designed to be removed. Is it possible that you have them reversed? That the one that doesn't go in easily should be in the other basket, since the baskets are slightly different in size? I'm guessing here, so that's the extent of my suggestion.
1402686
The bottom on the outside looks different from the one I purchased. Mine doesn't step in like that. It is smooth to the bottom. I love my pan though. I use it frequently because I can put it under the broiler if the food isn't browned enough without worrying about breaking it.
1631725
There is about 1 inch around the bottom that is lower to catch drippings, otherwise there are no ridges.
104708
If I'm understanding your question correctly, the edges on the bottom are rounded
474739
I may be misunderstanding you but this is not meant to float. You only put a small amout of water (I do about an inch in a small sauce pan) and then you sit this steamer at the very bottom of the pan. You dont want to put too much h20, where, say, if you were steaming veggies, they end up under water and being boiled instead.
2030888
I have this same problem. Also, my steamer got clogged and I can't seem to get it unclogged. Does yours spew steam from like, below where the filter sits when you turn it off from steam? I think there's something wrong...
2282515
Not at all. This is a GREAT steamer, I really like it. The oval size makes it more useful than the regular round ones.
817695
Yes, I've had two of these steamer's over the years and the same problem exists - they redesign the unit once in awhile but they do not correct this problem. Best advice: turn the machine upside down, look again at the direction for securing, and gently work it until it goes in the right groove.