Please, someone help. I use the wetjet at least tow or three times a week to mop up the entrance of our home where our dog goes in and out. Recently my mop stopped spraying and I am sure that it needs new batteries. Thete is just one problem I can not find the place or a cover for replacing the batteries. Can anyone help[ me??? Please, someone help. I use the wetjet at least tow or three times a week to mop up the entrance of our home where our dog goes in and out. Recently my mop stopped spraying and I am sure that it... » Read More Please, someone help. I use the wetjet at least tow or three times a week to mop up the entrance of our home where our dog goes in and out. Recently my mop stopped spraying and I am sure that it needs new batteries. Thete is just one problem I can not find the place or a cover for replacing the batteries. Can anyone help[ me??? « Show Less
1263643
My wetjet has a battery compartment directly behind the bottle of cleaning solution. It takes 4 AA batteries. It came without batteries and without any instructions to even indicate that it used batteries. Remove the bottle and look for the latch that you slide up.
1263644
Hi there, Don't feel bad, it took me forever to find it also. If you look down below the button that you push when you change your bottle of cleaner, there is a little latch that pulls open to expose the 4 AA batteries. Good Luck, Tammy
586786
There are no batteries in the Rubbermaid Mop. It is operated by you pulling the spray handle and it sprays out through the opening. Instructions do say " Do not use Clorex". I used clorex with my first Rubbermaid Mop and it plugged it up and absolutely no way could I get it unplugged. Soooo, I ordered a new one and I use vinegar and a splash of liquid laundry soap. It is still working good. I love this mop!!! It outcleans all the other ones I have tried.
1122046
In talking to the tech folks, they tell me, "This unit has been discontinued for 4 yrs or so and it is not built to have replacement batteries" I responed, "Then why does it stae in manual about potential battery replacement?" Never heard back. I ahve jsut replaced the batteries but it is a MAJOR ordel and you'd better have someine that isn't shy about getting into the guts of the generator." Overall I'm disappointed in this unit and would ot recommed it to anyone.
29498
I have the stick vacuum which only worked until the batteries went out. I paid over $40.00 for a new battery pack and it still will not work so I am not too fond of Shark products. The only place I would use a steamer would be on tile.
1304778
I am sorry to hear this. Like I said before, the one we have is very good. My wife uses it just about everyday. I really don't know where to go to repair your mop bucket, hopefully Amazon can connect you with the maker.
999153
I've looked online and found nothing yet. Perhaps someone (even I) will find the pamphlet that comes with it and put it online somewhere. Maybe a specific question about operation or cleaning could be answered for you.
1129338
I have used my vac approximately 10 times and the battery (not the charger itself) is not working:-( My friend has the same vac and I tried her battery charger and my battery would not charge on her charger either. I am very disappointed in the product and would not buy another. Not sure if I am going to pitch the vac or replace the battery.
1762593
We have Hardwood floors in are intire house 1900sq ft. We had to buy two swiffer vac's to do half the house at a time. I just bought replacement batteries from Swifferbattery.com and was able to do just over half the house with just one Swiffer. Very happy with the new batteries.
1016338
I have done this since I bought the vacuum about 1 1/2 years ago. But I have had problems after 6 months of use with each of the three batteries I have owned. After 6 months the battery wouldn't charge anymore. I have called Hoover and done the charger tests with them, and the charger works fine. But the batteries wear out. I use the Hoover at least twice a day for cat hair and crumb pickup. The vacuum is well designed and picks up well. If only the company could make a battery that lasts. These are expensive batteries and they are warrantied for two years. This is the one disappointing aspect about the vacuum. Otherwise I love the vacuum. I have done this since I bought the vacuum about 1 1/2 years ago. But I have had problems after 6 months of use with each of the three batteries I have owned. After 6 months the battery wouldn't charge anymore. I have called Hoover and done the charger tests with them, and the charger works fine. But the batteries wear out. I use the Hoover at least twice a day for cat hair and crumb pickup. The vacuum is well designed and picks up well. If only the company could make a battery that lasts. These are expensive batteries and they are warrantied for two years. This is the one disappointing... » Read More I have done this since I bought the vacuum about 1 1/2 years ago. But I have had problems after 6 months of use with each of the three batteries I have owned. After 6 months the battery wouldn't charge anymore. I have called Hoover and done the charger tests with them, and the charger works fine. But the batteries wear out. I use the Hoover at least twice a day for cat hair and crumb pickup. The vacuum is well designed and picks up well. If only the company could make a battery that lasts. These are expensive batteries and they are warrantied for two years. This is the one disappointing aspect about the vacuum. Otherwise I love the vacuum. « Show Less
1925462
Sounds like a build up of gunk. I bought the cleaning brushes to clean the motor every other time I change the filter. Also try using vinegar, pour some in the bowl with the water and let it run for an hour or so. It should clear it up. But if it stopped working than you might have to buy another one. But it's very important to keep the motor clean and change the filters every 30-45 days depending on how many animals you have. I always take the water bowl apart and wash it because it gets hard water and gunk build up in it. Hope that helps.
600568
I have used my mop about 6 times and a big chunk is out of the sponge part. I still think it is a great mop; mostly for the brush that sticks out in the front for scrapping hard stuck on spots off the floor. I bought a replacement sponge ( not that expensive) and will replace the original one soon. I also like how long the broom handle is as I am tall with long arms and it handles well for me. I only use my broom on smooth wood floors.
602452
Just a quick note - I have this Electrolux, hard wood floors, and a dog. I also have the Dyson "animal". I am STILL looking for a solution as neither of these do the job in spite of the expense and hype! If anyone out there has found a real solution - please share!
1779858
I did a search and asked some people about a possible alternative and I was unable to find anything. Scrubbing Bubbles does help it eats batteries like crazy and goes through a lot of the liquid cleaner but in the end it does in fact help. If you do find an alternative please advise. Thanks
2193491
It didn't really steam up. When I touched the mop cover, it was just a little warm. My old shark mop literally had steam coming out all over the place and it was really hot steam. Rather than return it and have to search for another one, I kept it since it did clean the floor (I wet the mop cover before I put it on), just don't think it's sanitizing. Will eventually get another shark mop in the future, probably in about a year since it'll cost over $100 and this one cost only $49. Besides, I have a dog and the floor needs to be mopped again after he's been inside the house 3 hours. Thank goodness I'm not a germaphobe. It didn't really steam up. When I touched the mop cover, it was just a little warm. My old shark mop literally had steam coming out all over the place and it was really hot steam. Rather than return it and have to search for another one, I kept it since it did clean the floor (I wet the mop cover before I put it on), just don't think it's sanitizing. Will eventually get another shark mop in the future, probably in about a year since it'll cost over $100 and this one cost only $49. Besides, I have a dog and the floor needs to be mopped again after he's been inside the house 3 hours. Thank... » Read More It didn't really steam up. When I touched the mop cover, it was just a little warm. My old shark mop literally had steam coming out all over the place and it was really hot steam. Rather than return it and have to search for another one, I kept it since it did clean the floor (I wet the mop cover before I put it on), just don't think it's sanitizing. Will eventually get another shark mop in the future, probably in about a year since it'll cost over $100 and this one cost only $49. Besides, I have a dog and the floor needs to be mopped again after he's been inside the house 3 hours. Thank goodness I'm not a germaphobe. « Show Less
879177
This may work for you. I found that if there is not water inside, just take the batteries out and let it "rest" for several days. Then fire it back up. I did that with my current unit and it has been working well for about six months now. Had this problem with multiple units.
21779
Holy smokes! Let me look it this. Back to you ASAP -- this, as you surely know, could be a matter for your vet. Give me five minutes, please. Meanwhile, please call your vet, who may have resources we customers do not; she or he will probably want to know what kind of batteries you found. -- Dorothy (NOT a professional, BTW -- just another pet mom)
1933829
DO YOU Have the steam and vac? I agree it junk. I have since purchased a Shark steam mop only and it works fine. Amazon onlyA part of the purchasing process. They don't actually the Shark. Ask to return it for a refund and if it is still in warranty they may help you get your money back. Were you using only distilled water in it?