How do you get the batwing to work? That is the only piece that didn't work and I think it has something to do with the 2 red pieces strapped to Robin and Batman but can't figure out how to assemble them so the batwing will flip over. Help?! Or is mine just broken and need to be taken back? How do you get the batwing to work? That is the only piece that didn't work and I think it has something to do with the 2 red pieces strapped to Robin and Batman but can't figure out how... » Read More How do you get the batwing to work? That is the only piece that didn't work and I think it has something to do with the 2 red pieces strapped to Robin and Batman but can't figure out how to assemble them so the batwing will flip over. Help?! Or is mine just broken and need to be taken back? « Show Less
1272392
Leigh, what do you mean by the batwing? The bat shown on the top right level of the main photo can be raised when one of the figures stands in the red circle next to the yellow column that holds the bat. Turning the figure raises the column with the bat. This is shown in the third photo of the project listing.
1272393
I searched some YouTube videos and there was one posted by timetoplay.com. The reviewer says that you place batmans feet in the red footprint just to the left of the bat wing and urn the batman figure. His didn't work either! he just manually raised and lowered the batwing with his fingers. You said something about red pieces being strapped to batman and robin. They should be free moving and not strapped down to the set. A you sure you snipped off the shipping straps which keep the figures in the box? Good luck.
1272394
Batman and Robin have to be detached from the set? You can go on the Amazon page and put your cursor over the pic and get a close-up.
1460639
I am having an issue getting the gun to re-sync with johnny. It worked just fine the 1st time the kids played but now we can not get it to sync. Anyone else have this issue?
98278
We're having the same problem with Thomas the Train and Dragon Tales but our Bob the Builder seems to work fine (for now.. Thomas the Train used to work too but not anymore). It seems crazy to have to reinstall the entire operating system to correct this problem. Has anyone had any luck getting this problem resolved? The service.mattel.com website wasn't any help but it did show that this product has already been discontinued. Great. Has anyone tried contacting customer service yet?
1770792
Hmm, from what I found, the animals don't work well on the vehicle sets.... the different vehicles work across the vehicles sets and I'm sure the animals work across the animal sets.... but my children have one animal set- and one vehicle set (they have the garage).... and once in a while they will slide the animal around on the vehicle set, and (of course you can roll it along the tracks)... but it won't interact on the other set's "smart points"
655590
Nothing can be done. Unfortunately you received a defective toy like i did. The only thing to be done is to return it. I didn't want to go thru that trouble and crossing my fingers I ordered a second set which came in good condition. I don't understand why the company doesn't make sure all the parts work before shipping.
1956449
Did you buy the set as one? It should have come with the table topper...they are two boards that were in the box upon purchase. If you bought it "second hand" and don't have the toppers, try calling Toys R Us...Imaginarium is their brand. I bet you can buy the toppers. But really, our kids never use the roads and such...the train covers up too much of it anyway. If you just have a flat surface the train would work all the same. I know it looks neat but reality is the train gets played all the time but cars on the road and such...not really. There just isn't a lot of space for the cards to roam while the track is set up.
81
It's really easy if you assemble those parts with patience and carefulness. It's preferable to fix all the bar-shaped parts to one of the circle-shaped tenons firstly, then turn the half-composed shield upside down gently cuz the bar-shaped parts may drop down. Fix the rest bar-shaped parts into the other circle-shaped tenon. Then the shield is completed. It only takes me less than 10 minutes to complete this shield. With patience and carefulness, you can assemble it well too. Just be careful that don't let your pets(especially cats) or kids play the bar-shaped parts, it's quite fragile. It's really easy if you assemble those parts with patience and carefulness. It's preferable to fix all the bar-shaped parts to one of the circle-shaped tenons firstly, then turn the half-composed shield upside down gently cuz the bar-shaped parts may drop down. Fix the rest bar-shaped parts into the other circle-shaped tenon. Then the shield is completed. It only takes me less than 10 minutes to complete this shield. With patience and carefulness, you can assemble it well too. Just be careful that don't let your pets(especially cats) or kids play the bar-shaped parts, it's quite... » Read More It's really easy if you assemble those parts with patience and carefulness. It's preferable to fix all the bar-shaped parts to one of the circle-shaped tenons firstly, then turn the half-composed shield upside down gently cuz the bar-shaped parts may drop down. Fix the rest bar-shaped parts into the other circle-shaped tenon. Then the shield is completed. It only takes me less than 10 minutes to complete this shield. With patience and carefulness, you can assemble it well too. Just be careful that don't let your pets(especially cats) or kids play the bar-shaped parts, it's quite fragile. « Show Less
27730
The batwing mounts to the same location... I would think you will have to remove them . Batwing sells deflectors that mount to it & are made from the same materials. I'm happy with mine.
802743
it was not very easy... hardest part was assembling the boxes with the lamps... I did it by trial and error... had to disassemble and reassemble two boxes before I got it right... once you get them assembled NEVER take them apart... also the boom arm was very difficult to figure out... sorry this really isn't much help... I think if you Google or check Youtube for help you might find a video... it works great once you get it together... if you're anywhere near Windsor CT I can show you...
1777437
Zoomer was the only toy my child wanted to play with. We turned it on, plugged up the USB to and outlet in the wall and it wouldn't charge. So we plugged it to the computer and still no charging! We tried multiple computers and they don't even recognize the USB as being plugged in. This toy doesn't work! And yes it's turned on. I see multiple complaints online about the same problem. What do I do now? Send it back?
1671529
You have to "slide" it in from the side, I think. Worth a try. Or maybe have one person hold one side down while another person pushes the axle down with foot (while wearing a shoe!) Try both suggestions. It's been a while since I put ours together. We have so many of these kids things, it hard to remember how they were all put together. I totally understand your frustration!
1313686
I had the same problem until my son showed me how to put them together. But, maybe yours is different than mine. I thought I was going to have to buy an adapter but I was trying to put the new extension on first and then the the original on that. I had to add the extension on to the original. Once I put the original first and extension last it worked like it was supposed to. Not saying that will work for you but it did for me.
1949745
I think it was just a fluke with my order, I let Amazon know and they emailed me a return sticker to return the broken one and they sent me a new one. The new ones has no issues and works just great. I think I just got a dud, I wouldn't hesitate buying it, my kids LOVE it...still after months of playing with it. And if per chance you get stuck with a dud Amazon is great enough to resolve the issue quickly.
2269558
I know this post is super old, but I am sending mines back tomorrow. I heard something rambling around when I got ready to use it for the first time. I didn't think anything of it. Although, it was a little hard to connect. THAT SHOULD'VE TOLD ME SOMETHING WAS WRONG RIGHT THERE. Then, recently, I picked it up and it fell apart. I found all the pieces, and put it back together. I was still having trouble connecting. Then, it dawned on me that the spring was missing upon arrival. I thought I could live with the faulty transmitter...but I can't. Hopefully, they send me a better one.
1596148
According to a post on the tohokingdom.com forum, the problem with the wings have been fixed:http://www.tohokingdom.com/forum/viewtopic.php?p=636792&sid;=4a735bfc01cd76ac66fb1f15a033bd3aI'm not sure how much of a fix they did, but I just received mine last month (Jan 2014) and the wings didn't break off when I flexed them (I did handle them from the base though). The left wing still seems to sag a bit though. Part of the original problem was the double hinge they used.
254136
I'm not selling one. I bought two off Amazon. Both were version 2, the first arrived broken, and the replacement broke after one transformation. I was hoping version 2 would be better than the version one I had, that also broke, but it's just as overly fragile. Both versions of the figure rely on small thin, and weak hinges. I really would recommend not buying the figure, I wanted to love Masterpiece Rodimus, but this mold is just too flawed. I'm hoping Takara/Hasbro produces a new MP Rodimus mold sometime in the future.
2132372
Return it to the seller and reorder a new set.. You may have to wait but it is worth it. Your grandson will enjoy every moment.