Hi, how do I I submit a warranty request for this drive? I purchased this less than a year ago and the drive has failed on me
597805
Go to the Seagate website. Go to support.There you will find an RMA request area. Fill in the form. Then print the return package label. On the label will be your RMA number. Then return to Seagate.
597806
You can go on line to: http://www.seagate.com/support/warranty-and-replacements/, also check where you bought it, if it is a dealer they may be able to help you.
1511969
Hi it's a bit confusing, and hard to figure out who you are ordering from on these drives. Did not buy mine from Oceanside. Might want to look at similar drives from Fry's. They have the full warranty.
342317
The one I bought failed in 4 months. The seller would not replace the drive due to the 90 day limit. I recommend shopping For a longer Warranty
93126
I found that the drives are several years old. I bought a bunch of them (10+) it was a mistake. I tried to get warranty from WD and they did not honor the 5 year warranty and in fact when I returned the drive, they claimed it wasn't manufactured by them. I ended up returning the drive to the seller for a replacement. Don't count on the 5 year warranty, better yet buy it from another manufacturer. I've had too many failures of WD drives in the last year or two. I have switched to Seagate.
1102436
Sounds like a warrant problem. If I read the Western Digital warranty policy correctly, it states that the Western Digital Blue hard drives come with a 2 year warranty. Check with Amazon regarding their return/ exchange policy.
614593
Hi Juan,I'm Jewel with Kingston Technical Support. We apologize for the issue experienced with the DT101G2 flash drive. We are here to help and can replace the drive under it's five year warranty. Please call us at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you.Thank you for selecting Kingston as your upgrade partner.
2010604
This isn't the place to ask for tech support. If you believe you have a problem with the drive, you should contact Western Digital - support.wdc.com
1456422
Western Digital offers the 5 Year warranty and is based on the manufacture date and the serial number of the drive. You check check directly with WD on their website for warranty coverage here http://support.wd.com/warranty/index_end.asp?lang=en
2120341
The warranty is through Fantom. They are located in Southern California. If you have an issue with your device you will need to send them your receipt of purchase and get their authorization agreeing that you are under warranty before you can send it back to them. The cost of shipping to them will be at your expense, unfortunately, especially if time is of the essence. Unlike Seagate they will not offer a replacement be sent to you to replace the drive while yours is fixed.
360185
Contact you G-drive directly. All of their hard drives have a three-year warranty. You may need to provide proof of purchase.Check your warranty status here:http://prod.g-technology.com/support/warranty_rma.cfm
1641223
I'm not sure how that is true. Warranties run from when the drive is bought - if it is new. A used one would be a different thing.
2182822
I bought 2 drives from Platinum Micro and they did not have the warranty after checking on the WD site. However, that did not stop Platinum Micro from claiming they did carry the 5yr warranty in their specific listing. Just be careful and plan on returning the drives. I ended up paying a little more and purchasing from Newegg to ensure a quality product was delivered.
38730
Drive is dying or dead. If you can start it up, copy everything off of it as SOON as possible. Look up tricks on the internet for drives that have clicking noises. Unfortunately, warranty will only get you another drive, it won't get your data back. Always have TWO backups of your data. I sincerely pray you will be able to get your data off. Even if it starts working again, you should no longer trust the drive.Sorry.
1893691
goto western digitals website and you can check the warranty status with the serial number that is on the drive. Most drives I have bought usually have 1 1/2 to 2 year warranties
1276030
I don't know that, but I would seriously look at the rating on this drive. Mine died an early death and I'm not the only one this has happened to.
1888296
Yes ...in 20+ years I have only purchased WD 5 year warranty drives and never had a problem. Back in February, my 4 year old 750GB started making noise but, did not crash. I sent it in under warranty and WD sent me a 1T unit to replace ....that's why I stick with WD. Make sure you purchase from an authorized seller
398548
3-year limited warranty. If you go to the website I am sure they have a contact number, or email them and hopefully they will replace your product. mine still working, but for sure is not my favorite hard drive, I rather buying the passport external hard drive. I had one of those for 5 year now and is still alive.