These filters are not allowing any water to flow through even though I have followed the activation instructions. Nothing is flowing through at all.
1246148
0000000are they new or used ? If used you need to clean them. I've been using these for over ten years (not the same set ) and have never had any problems with them and have never even had to do the activation process. If your water is extremely dirty you may need to pre filter with a sand and charcoal filter. Hope this helps.
1246149
Some times if the filter is tightened too much it seems to shut off the water flow. Try loosening it and see if that works. If not then call your supplier,I have found them to be very helpful.
1584999
Not a problem with mine. It could be a clogged filter or to much pressure/flow from the supply. Replace the element and/or turn down the flow rate.
752655
I'm not sure? Wish I could be of more assistance. They do work well tho, once they've been pre-soaked. Seem to filter out nearly ALL of contaminants.
104113
I bought this. The water does not go through the filter. It bubbles around the side/rim of the filter to get to the bottom of the flask. I would like to talk to the manufacturer. You would think the water would have to go through the filter to do what needs to be done. A phone number please?
1236683
You might want to check the pump for any kind of blockage,it does not come rushing our with any kind of pressure.I thought there would be more pressure coming out after I installed mine as compared to other filters I have had in the past...that is not the case with this filter/pump set up.
90666
Did you have flow before changing filters? If so, your new cartridges may not be screwed in all the way. If not, there may be another problem with your system, ie, clogged lines or calcium build-up in lines or shut off valve.
1417439
I have the same problem. They sent me new filters but that didn't help. So, probably not.
1904290
My water flow is excellent! A my previous filter aged, the water flow became considerably weaker.
1598061
you are using wrong filter replacements. make sure the filter you use for this system is dedicate for WHER25.
297642
Hi friend. Did you let the water run for 5 min after initial installation the fist time? It is in the correct position. Also make sure the filter is on the right position. If this keep happening then I believe that it is defective. I hope not.
1208170
Seems like it's faulty to me. I just replaced my filter with a new one and the flow is the same as the one that came with the unit.
1993949
Sounds like you have air trapped in the system. You could try taking the filters out and flushing the system with water and reinstalling the filters. I'm assuming that you have no leaks in it.
1214421
Had 3 filters total. Would soak them in lemon juice for a period of time while using others. After a week or so would rinse it thoroughly under running fresh water. Would pat it dry and place on my water heater to completely dry. Hope this works for you...jmm, San Franciscohe top of my wate
1294925
First make sure the 2 filters are NOT all the way down into the holders they should be about 1/2 inch off the bottom you can adjust them with the lid open til the water flows normal. Also make sure air isn't leaking from the tubing on the pump. Chances are the filters need to be lifted a little.
1134205
I apologize to you that I am unable to answer this question for you. I ordered the filters but I had someone else install it for me, so I have no idea of what you are asking me. I am so sorry! The person I had install it, had no problem at all and it works super great for me! I just cannot answer your question. I would try contacting the company and asking them.
1354938
No. The order that I just received only has filtered water and regular flow.
2135817
Are you using filtered water or distilled water? These were suggested to me, in lieu of tap water. Maybe this will make the difference. We have had no problems!