Did anyone else have trouble plugging in the bulbs? I can't even get one to plug in and afraid to force. The prongs won't even start to go in.
1257027
We had a little trouble with the first one or two but then they went in fine. You do have to push them a little but make sure the prongs and holes are lined up. We did break one bulb and had to buy a replacement at Home Depot.
1257028
The metal pendant comes apart. Unscrew the bottom potion which includes the little window that the bulb shines through. The base will be exposed once the bottom section is off and the two prongs from the bulb should insert and connect. Handle the bulb using a cloth, tissue, paper towel. Touching the halogen bulb with your hands shortens the bulb life, sometimes dramatically. Any oil from your fingers will overheat the bulb. Good luck.
1257029
They are a little tough until you get the hang of it. One precaution, the first time I installed the bulbs I used my bare hands and all but one of the bulbs were out in less than two weeks. I bought new bulbs and cheap light cotton gloves on Amazon. The gloves made the bulb installation much easier and they have now been lit for 3-months with no problem and they are on 24-hours a day. Raya
1257030
Unscrew the base (looking at it right side up) to expose the two prong holes, then insert the bulbs. Do not touch the bulbs with your fingers - use a tissue or anything to hold the bulb. Since the bulbs are halogen, any oil from your fingers will cause the bulb to overheat and burn out early.
1795514
No. It's not the bulbs. It's the base. For some reason it shorts out. I've found it happens if you generate static shock while touching the lamp.my initial 2 went out with in weeks. (I bought 2) just had a replacement go out last week. So will be calling for a replacement again.
1934687
This sounds like a problem with the bulb, or a loose connection. First, I would try removing the bulb from the socket and re-installing, just to see if the bulb might be loose. Next I would try a new bulb. If neither of those work, someone with electrical knowledge will have to check wiring and solder joints.
270755
When mine came in all of mine worked, that is until I started running the wires to mount them in several places. After having them where I wanted, later that night I was responding to a call. Once on scene I noticed my lights weren't working. Next day after testing them I found that over half of the wires that was included didn't work. That's what the problem was with mine
2004526
you must cut the wires going to the plug ins at each end of the fixture. if the other wires are hooked up correctly and the bulbs are not working this will correct the problem. i did ont get any instructions with the bulbs, luckily i am a master electrician. the lack of instructions could be a liability to the company as well as causing them to loose customers. hope this helps you fix the problem, if not feel free to to contact me. reguards, robert
1038417
Well, Chad. The ones i bought work Perfect, No Issues. Sounds like your problem could be a Ground Issue? I guess i would hook them up, one at a time, to a good 12volt battery. makeing sure if the problem follows the same light. then...take that light apart and look for any possible Faults?
541336
The prongs were very pliable. I wouldn't try to bend them more than I need to, but I pushed too hard trying to put it in place (apparently I missed) so I had to bend a prong back to being straight and put it in correctly and the bulb is working perfectly.
1365987
Yes... mine were wobbly as well. Need to handle with care. In fact, to date I've had to return 1 of 2 bulbs because they were broken. Need to look closely at them. For some reason the packaging doesn't hold up well.
528567
What if you have one more light, WHAT?How do you hook them up? I put all the red wires together and all the black wires together and hook them to power. Red to positive and black to ground. OR I hook up a positive thru the switch I'm using, and a ground from the battery then I "tap" into each with the LED strip wires. You HAVE TO WIRE THEM CORRECTLY RED TO POSITIVE, BLACK TO NEGATIVE OR THE LED WON'T WORK AT ALL. Its not like a regular light bulb that can be wired in reverse. Hope all this mess helps you.
1230333
Probably send the string back. It happens and obviously you can't replace the bulbs like older lights. Mine all work fine and are awesome.
1264846
I've had the same problem, and just got a bulb from Flukers. I've only had it a few days, but so far, so good.
1451775
No, but can you get them to light? I can't get them to light up. Making me crazy.
823521
Do the light fixtures have a 3 prong plug, or a 2 prong, or are they wall fixtures. I found if they aren't grounded well, the larger wattage will buzz, I'm not sure why. I know they work well in my bathroom wall fixtures. I've not tried the large bulbs in a stand up lamp type fixture (2 prong plug). I was told that the buzzing isn't going to be a problem, except for the noise you hear. I hope this helps. Bob H.
316567
Hi Boone, I apologize to hear that you are having trouble with these lights. Please email me at sasonshakarov@gmail.com and I will take care of all the part replacements.
1624126
Mine worked fine. Maybe its the light bulb that needs to be replaced. I don't know how to do that. Return it if you can.
703368
we had the same problem - just a hair too long for where it needed to go. wound up cleaning the old one well, and discovered it still worked! still is! the #s on both bulbs were the same. I don't get it.
929047
Make sure your bulb is not lose, in the socket, if you still have trouble, try putting the bulb in a lamp or something, to see if it does the same thing, if it does, call the place where you got it. thank you