One reviewer commented that the printer jammed about every third page. Please comment on your experience with jams.
1256964
haven't experienced that with my system. Make sure you check that you've removed all the little pieces of tape and cardboard in the unit tht they use to protect it during shipping
1256965
I've had mine for several months, and it has yet to jam. I'm very happy with it.
1256966
We really haven't experienced a lot of jamming. However, we don't put a lot of paper in the actual tray.
1256967
The only time the printer jammed was when I tried to print on INKJET photo paper, not LASER photo paper! Trust me, lesson learned!
1256968
never jams unless paper tray is overfilled. or using cheap recycled paper. With HP paper it never jams.
321388
This printer will give you endless problems, to numerous to repeat here. They are mostly covered in the one star reviews on Amazon. If possible get a refund under guarantee. However if you cannot do this try the solutions given in the u-tube link below. https://www.youtube.com/watch?v=EbnYFNNb7Es I hope this helps. My heart goes out to you for buying and having to work with this printer.
2007609
I've had one for about 3-4 years and just attempted to print business cards and have tried to print card stock in the past. Neither work. Putting in just one sheet at a time and using the premium matte paper setting didn't change anything. Any way I try the printer says out of paper / paper jam error and neither is true. Very disappointed on this part of the performance. Rest has been fine.
1271100
I have had very occasional paper jams that are VERY easily resolved by easy access to the rear ( there is a built in visual direction via the touch screen: also for ink changes etc.) P.aper feed itself has not been a problem for me except if I try to use really wrinkled paper. much better than another brand and another HP 7960 color printer I had before.
1765748
I did not have chance to print even one page!!! The cartridge kept jamming the page. I pulled and refitted the cartridge several times without success. My old cartridge with little ink still prints pages.
2083772
Rosemary - first take out the toner cartridge and reinsert - sometimes the smallest thing can cause jams. Second, your paper may have a little too much moisture in it - that also causes jams - put in fresh paper (fan it first) and try that. I might mention I had the same problem on another machine (another company) with paper jams - it happened frequently UNTIL I put in a fresh toner cartridge...didn't make sense to me at the time when I switched it out. The machine worked perfectly since then. Upon examinationn, there was the most minute jag on one part of the removed cartridge - I filed it down with an emory board and used it after I emptied the new cartridge. Worked just fine. I do a lot of prinnting so I probably run into more situations than most. I hope this helps....Anne
1538173
I had similar problems and finally junked the printer after spending way too much time and money buying new cartridges and trying to clean the print head. A new print head cost as much as a new printer. I bought a new Brother printer and haven't had any issues so far. This was my second HP that was junk after very little use in a short time. I wouldn't buy another.
196575
I've had this printer for maybe a year, and I've only had two or three jams, usually if I've been printing a lot of graphics-heavy stuff without giving the machine a rest. It overheats and the paper seems to stick. I find if I let it cool down and pull out the offending paper wreckage, I can continue without incident. I realize this may not be really helpful to you but it's what my experience has been. I find it interesting how many totally divergent experiences people have had with this machine.
657392
I don't think mine does that. Mine sometimes like to print a couple pages and then say it has a paper jam whether it does or not. However, if I'm printing from my computer I do have a tendency to tell it to print, wait to hear it start and then walk away and come back a few minutes later. So it's possible that it does it and I don't notice. I have a lot more problems with it copying than printing from my computer. Mine love to eat the pages I try and feed it. I guess if it finishes the job I wouldn't worry too much. Unless you just got it, in which case I would recommend considering sending it back or calling customer service. I would not feel comfortable with a issue like that in a brand new piece of equipment.
1190712
I just tried it, and after seeming to be fine,it would not do single pages, and actually jammed up the machine so that I had to clean it.....
709815
I have not had that problem with this printer. I have only had one paper jam and I use this printer weekly and my step daughter uses it as well.
196576
I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so are some copiers - and there ARE work-arounds. So I'll take my chances with it, and post a review later... I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so... » Read More I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so are some copiers - and there ARE work-arounds. So I'll take my chances with it, and post a review later... « Show Less
613558
My previous answer of yes was a mistake. I have experienced no paper jams as of yet
753752
yeah, sadly it happens to me to often, more than 50% of the time the paper won't load all the way into the printer, thus the printer recognize it as paper-jam, and it has been two months since i've bought it, so guess there is no returning this purchase, lexmark are great at software problem solving for windows7, but i doubt they will replace it since this is not a manufacturing error, but bad-design PERIOD
1842298
I had to upgrade to the next closest model when my old printer died, but this one is very similar. If you lift the lid, there should be a black handle on the large plastic piece that hold down the paper near the back. lift that, and release the paper that is jammed. Then make sure to clearly press the black piece in place again, and it should work fine. Your manual should clear up any questions as well. Good luck!!
1287218
I definitely had some problems. I got 2 of them to work but one of them caused the printer to jam and I had to replace it with an Epson one. I won't buy them again.
1387893
I agree with the first answer. The sad thing I learned is that a jammed printhead is a common cause of failure of this printer. It wan't a paper jam, although the readout said it was. The printhead jammed and there was no way to move it. Mine was only 13 mo. old so they wouldn't replace it and when I called they had no remedy other than searching for paper jam. For this reason I would never buy another Kodak.