My mouse doesn't seem to be working at all. Shoud i just exchange it?? Or is there some secret way to get it to connect??
1263196
Follow what Mark and Betty said. When you first switch the mouse on, you should see the red light inside the sensor. If you don't see that, it is not going to work and should be returned.
1263197
The UBS receiver is in the battery pack, kinda hidden, had to shake to get out. But plug in UBS port on the surface, and mouse works fine on wood kitchen table. Make sure mouse is on, switch all the way up away from the middle.
1263198
You have to take the adapter piece out of the back of the mouse and plug it into your device and it should work automatically or you may have to setup the mouse to your device.
1749858
Are the left DPI LEDs working? If yes, it might be a software issue.If they are not working, check if the batteries charger is actually working, if it is, then check if you properly installed the battery inside the mouse, if it's ok, then try the other battery " you get 2 batteries ".Hope it helps :)
663270
It doesn't allow anything since mouse is not working(i was already refunded for this).
607504
I don't think I got specific instructions with my mouse either, I do not know of a manual for the product. I have found that if the mouse does not seem to be working properly, you have to plug the USB directly to the computer, and not through a USB extension of any kind. Mine would not work, but when I plugged it straight into the computer it worked fine. Do you have a specific question about how to do something? Maybe I can help.
565027
I have Windows 7 on my desktop. When I put in the USB device it searched Windows Update for a driver and installed it. The mouse seems to work fine although I haven't been able to find out how to adjust the two side buttons.
227685
Does the arrow jump to the corner or does the mouse just not fo anything? You probably hust have to restart your computer and then it should be fine. When i first had mine, every now and again it stopped functioning and had to restart, I think my mac just had to 'get used to it'
719286
hi I sent this to my little granddaughter if the mouse did not work I wont be pleased as I bought it with a working mouse I think my son would have mentioned it, thank you for letting me know I will look into it and get back to you
719287
No. It is supposed to be a working mouse. If you haven't already, try turning it off and back on. Like you would reboot your own computer. If that doesn't work, tHere must be a broken wire or bad solder somewhere in the mouse wire or connections. I would call vtech customer service or Amazon for resolution. Unfortunately, my grandson loved his laptop to destruction.
1232274
I had the same issue, no matter what I tried, the mouse would never work. Just go to walmart and get a $20 Logitech mouse, its a trusted brand, comes with a battery already inside, and works right out of the package. Save yourself the hassle.
1290502
Hey James, I'm gonna go through some basic troubleshooting with you. Make sure your mouse has AA batteries installed and the on/off switch is in the "ON" position. Once that is taken care of plug the usb transmitter into the usb port on your laptop/desktop. Make sure the mouse is not being used in glass. The laptop/desktop should auto detect the new hardware. Please let me know if that helped you. If not I'll give you some more info.
539213
The keyboard will not work at all or will it work for awhile and shut off? Does the mouse work? Could it possibly be interference of some kind, maybe from cordless phone or baby monitor, some thing like that? Blutooth maybe? Wish i could help out more, sorry.
404872
First try unplugging and plugging it back in. If that doesn't work, look at the bottom and see if the laser is on. If it isnt, the laser could be dead. You could try reinstalling the mouse drivers.If all of that fails, i recommend getting a new mouse. Go for the $20-$50 logitech mice. Much better quality and never break.
786306
Try contacting Corsair customer support if your warranty is still valid, and try another mouse and see if you have similar problems. I don't believe it's a design flaw with the mouse itself, it's either a defective unit or something is wrong with the settings on your computer, or the computer/internet is just lagging.
1470773
Hi Kevin. The mouse is connected by USB port. The little USB plug in is provided with the mouse.
501763
I have been using that mouse for a while and I'm actually using now. Had the same issues when I first got it too because I didn't understand it that much. 1. Check battery power levels, your batteries might be about to die. 2. No cheap batteries: I use rechargeable Sanyo Eneloop AAA's with a Lacrosse battery charger so I never have to buy batteries. I know the light is supposed to tell you to change but it sometimes doesn't for me but that's ok for me. 3. Always turn off the off switch under the mouse before shutting down your desktop or if you use a laptop like me, always turn off the switch before closing the laptop. 4. If those don't work, go to your PC settings to disconnect the mouse's sync to your machine completely then re-sync it again. 5. LAST RESORT: If those don't work, you need your money back. lol
493475
Nope. Not me. One of the top three gaming mice I've ever owned. I'd exchange if possible.
1782408
I'd get a different product. There's a chance that it'll work fine for you, but if it doesn't work, it's a real pain to fix. I ended up having to reinstall the entire operating system in order to get the thing up and running. May as well spring for a newer model. The actual problem was most likely a conflict with leftover bits of Logitech drivers and software, but I was never able to track them all down and eliminate them.