People who bought this having trouble with the LED light staying on when charging, phone was at a 11% and use the charger and the light doesnt stay on
1245409
My light work perfectly, charge my phone quickly. When charging red light flashes. When charging complete steady red light you just unplug. When charging your phone plugin your USB to charger and phone, hold down the button until it turn green. That's mean you're phone is charging. I love my charger
1245410
My daughter has been having trouble too, I took a look at it, if you read the instructions it seems to work just fine.
92158
I have no problem with mine you have to use the USB out on the charger to the power connection on your device. If that's right try plugging it in and rebooting your device eith it attached Please let me know if that was a help or not. And if not I would say you have a defective jackery bar and exchange it
1490668
No. It sounds like a defective unit. The LEDs should only flash when charging.
269922
Your charger may be damaged or the phone itself maybe damaged also make sure it is the correct battery for your phone. I had a battery that was not charging but it turned out my charger was bad.
1250073
1) Bad charger. Try charging other things or comparing with different charger.2) charger not compatible with your phone
236901
Led are blinking on mine when charging unit but not when charging phone or tablet. Hope this helps you!
260793
I would say try to return it but watch out for these guys. I had the same problem and sent it back, they than said I broke the on-off switch and charged me 20% restock fee. Bought a samsung galaxy no issues.
456039
I suggest that you contact the seller and let them know that you have a defective device. I did this and they emailed me a shipping label and returned my money. Mine would only charge my phone 10% then it died.
1942970
My phone got pretty poor battery life (maybe 1 day or so) until I turned off the keypad light (menu --&gt; settings --&gt; backlight --&gt; duration to off). Now it gets a few days, not great, but not horrible. Your phone or charger is (or was) certainly defective--10 minutes is ridiculous. Alan
1435393
I should mention. Ihad to re solder the electrical on the phone end. It wasn't a big deal since I was familiar with soldering. I wouldn't let that stop you though. This is a fast, great charger. If you have an issue, any phone repair shop should fix it permanently for probably relatively cheap.
1544357
The same thing happened with me. Thankfully, I was able to get another charger and it'll charge it it's sitting a certain way. I cannot text or even touch the phone while it's charging, though.
1128693
The light should stay on until the speaker is fully charged if it is working after u charge it, it's probably fine
1599227
My husband has had that issue before, keeps jiggling it and moving it until the light comes on. I don't know if it is charging without the light being on or not - but he does not trust that it is charging unless the light is on. Must be a weak connection to the charging light, but keep trying to get it to come on.
32716
I have the same problem, 2 out of 4 chargers have failed. I'm trying to rotate the phones to keep 3 or 4 charged but come on, that's ridiculous isn't it? And buying the charger new for $20? the full unit is $38.99 right now...
817764
That's how it is. When it charging it does not stay on to let u know that it's charging.
581609
It's probably defective. As long as you have a 2A charger (same as Samsung Galaxy or iPad, bigger than iPhone) it will charge and show you lights as it's charging. I had 1 that worked great, and another I had to return. Also, Raymond is right that you need to use the micro USB port to charge.
157243
I only had it a month but the charge gave me like 10% on my galaxy s5 after just sitting and maybe playing with the led light a few times. doesnt seem to go fast if it does