Amazon Delivery Experience There was a recent review that did nothing but complain about the delivery service amazon used. Is there anyone who has had a similar experience?
1258938
My Panasonic 50 inch plasma was delivered by 2 men, they carried it up a fairly long stairway to the door, once inside they removed plasma tv from box,made sure screen was not damaged and plugged in TV and made sure it was OK, after that they removed all boxes. I was very satisfied with Eagle.
1258939
I had Eagle handle my shipment as well. Besides taking a week to arrange deliver with numerous phone calls, overall I was satisfied. I agree with all the other posters, in that I wish Amazon used somebody else.It was too much hands-on with Eagle to arrange delivery.The delivery people they sent out were of a questionable nature (trying to check out my home while my back was turned)--I'm just glad it was I and not my wife who met them. She likely wouldn't have let them in the house!
1258940
The delivery service I had was excellent ! They did everything we asked and more.
1258941
No problems with Eagle delivery. They called Friday saying they would deliver between 10A-2PM Monday and arrived at 10:45.
1258942
I had a problem with Eagle. They didn't show up at the time specified two days in a row. Then only one guy showed up on the third day. I went to help him bring it in. The box was in very bad shape and the TV was broken so I refused it.While I had a bad experience and wasn't willing to go through it again, I'm pretty confident the large majority of people buying Amazon products shipped via Eagle have no problems at all. Just because my TV was broken, doesn't mean yours will be. I still recommend buying from Amazon with free shipping. You can't beat the deal and chances are everything will be fine.My two cents.... I had a problem with Eagle. They didn't show up at the time specified two days in a row. Then only one guy showed up on the third day. I went to help him bring it in. The box was in very bad shape and the TV was broken so I refused it.While I had a bad experience and wasn't willing to go through it again, I'm pretty confident the large majority of people buying Amazon products shipped via Eagle have no problems at all. Just because my TV was broken, doesn't mean yours will be. I still recommend buying from Amazon with free shipping. You can't beat the deal and chances are... » Read More I had a problem with Eagle. They didn't show up at the time specified two days in a row. Then only one guy showed up on the third day. I went to help him bring it in. The box was in very bad shape and the TV was broken so I refused it.While I had a bad experience and wasn't willing to go through it again, I'm pretty confident the large majority of people buying Amazon products shipped via Eagle have no problems at all. Just because my TV was broken, doesn't mean yours will be. I still recommend buying from Amazon with free shipping. You can't beat the deal and chances are everything will be fine.My two cents.... « Show Less
1258943
After reading some negative reviews, I was a little worried. But, I had a very positive experience with Eagle delivering this TV to my apartment. They were on time, quick, courteous, professional, and happily took the TV out of the box and lugged it up my tight stairwell when it would not go up in the box. A+, TV seems great.
167563
I ended up cancelling my pre-order on Amazon and ordering on Newegg (same price; free shipping) earlier today. Status of my order: shipped. Sorry, Amazon. You're still showing this item on pre-order, so I went where my money will actually buy a computer, not just the promise of one some day in the unspecified future. In the end, it might be that my order from Amazon would have arrived on the same day. However, I prefer the certainty of knowing my computer is already on the way from Newegg versus the uncertainty of "pre-order."
1867168
I make a lot of purchases on Amazon also, and generally they go perfectly.Where Amazon really screws up, however, is pre-orders. I pre-ordered three items this year, long in advance, and Amazon screwed up each and every one of them. The worst part is that they don't let you know until the day the item was supposed to ship, giving you no time to change to a different retailer. It's really despicable. In this case, I do not blame Ugobe because obviously they supplied enough to the other retailers. I think Amazon simply over-sold the product.
612088
Yes, Amazon came through. I just hope that the little phrase "Amazon reserves the right to change or terminate this promotion at any time." doesn't mean that they might/will change my pre-order in the future, i.e. decide not to include R3. ***Fingers crossed.***
1512638
What item are you tasking about? Amazon hasn't revealed which review your responding to. Thanks
2242915
Right now I have started this post to try and tackle the issue. i figured posting at the source of the problem would attract the most people and help raise awareness the best. I am still waiting for Amazon to reply back to my 3 customer service emails and 2 customer service phone calls (one semi helpful the other complete waist of time).Alright I just got of the phone with another Sales Rep and she said she had just received and email that stated that the issue is currently being addressed and that when an agreement they will be contacting people via email. Not sure how this is going to turn out but it cant hurt to contact amazon via phone or email and voice your opinion. Right now I have started this post to try and tackle the issue. i figured posting at the source of the problem would attract the most people and help raise awareness the best. I am still waiting for Amazon to reply back to my 3 customer service emails and 2 customer service phone calls (one semi helpful the other complete waist of time).Alright I just got of the phone with another Sales Rep and she said she had just received and email that stated that the issue is currently being addressed and that when an agreement they will be contacting people via email. Not sure how this is... » Read More Right now I have started this post to try and tackle the issue. i figured posting at the source of the problem would attract the most people and help raise awareness the best. I am still waiting for Amazon to reply back to my 3 customer service emails and 2 customer service phone calls (one semi helpful the other complete waist of time).Alright I just got of the phone with another Sales Rep and she said she had just received and email that stated that the issue is currently being addressed and that when an agreement they will be contacting people via email. Not sure how this is going to turn out but it cant hurt to contact amazon via phone or email and voice your opinion. « Show Less
1901855
Lucky you, I think I'm about to cancel my order with amazon. I'm not pleased with the service since people have had this item over a month ago. What's going on with amazon do they plan on shipping this product or not?
476136
Sam from Discount Jungle called me today. He wanted me to sign into my Amazon account but he wouldn't tell me why. Thanks to all the negative reviews I've read I figured it out myself that he was trying to get me to remove the negative feedback I left for discount jungle. I told him that it's not going to happen and I will leave negative reviews elsewhere unless he refunds 100% of my money and he hung up on me.
188757
Ï have never had a problem ordering from amazon. If something is not what you ordered, call customer service. They will make it right.
982111
I ordered mine on January 15th and haven't heard a peep from Amazon. It used to be that they were good about being able to get new release items out in a competitive manner. It now appears that they have lost whatever edge they might have had. If I see one locally, I will buy it and will cancel my Amazon order.
2088810
Mine say "FULFILLMENT BY AMAZON Amazon warehousedeals" in which case I think it's a bit more reliable than "just a 3rd party vendor". I've had success with them, but I haven't bought too many times from them. I think J. Bevier's response is right *if* it says that ("Amazon warehousedeals" etc.)
730201
I never got it. Amazon logged me in when I ordered it, used a dead card, and sent it to an incorrect address.
444462
They did for me but later shut the service off until I provided a receipt for the receiver. They told me I received stolen merchandise from one of Amazon's partners that actually provided the receiver. It was all a bit fishy as they didn't indicate they notified Amazon at all of the "stolen" merchandise.
95377
I'm sorry, but that isn't helpful. Details? How did they cheat you? What claims did they make to deny you a rebate. How did they differ from what you were promised. Has Amazon responded to any contact you've made? Just saying you were cheated doesn't give the independent reader any way to judge the merits of your claim or any information on why Amazon's rebates can't be trusted.
266242
I am in the same boat. I ordered this about a month ago and I just got an e-mail showing that the delivery is pushed back another 1-2 weeks. I'm wondering if Amazon really does have them at all.
1782977
I, too, received an email saying the MkIV would be delivered on January 19th, to only get a message five days later out of nowhere asking me to re-approve my order. I replied to customer service and got this long-winded email of basically "we're sorry, we don't have it, we'll give you free shipping when it does come [but I already had Prime trial for three months, so apparently the customer service rep was asleep], sorry for inconvenience, we'll upgrade your shipping, we know you don't like to wait," etc. It was really poorly written (just like my summary of it). It even referred to my order as a "book." Weird Amazon experience. Yes, please post when your pre-order ships. I, too, received an email saying the MkIV would be delivered on January 19th, to only get a message five days later out of nowhere asking me to re-approve my order. I replied to customer service and got this long-winded email of basically "we're sorry, we don't have it, we'll give you free shipping when it does come [but I already had Prime trial for three months, so apparently the customer service rep was asleep], sorry for inconvenience, we'll upgrade your shipping, we know you don't like to wait," etc. It was really poorly written (just like my summary of it). It even referred... » Read More I, too, received an email saying the MkIV would be delivered on January 19th, to only get a message five days later out of nowhere asking me to re-approve my order. I replied to customer service and got this long-winded email of basically "we're sorry, we don't have it, we'll give you free shipping when it does come [but I already had Prime trial for three months, so apparently the customer service rep was asleep], sorry for inconvenience, we'll upgrade your shipping, we know you don't like to wait," etc. It was really poorly written (just like my summary of it). It even referred to my order as a "book." Weird Amazon experience. Yes, please post when your pre-order ships. « Show Less
869173
Ok, unless they receive enough orders to qualify for a volume discount from the supplier the delays will continue. They figure the low price will attract buyers, they only place their order if they have the volume to make a profit on the deal, otherwise they just delay...again. Frankly, I have had the same experience three times now and that's enough to sour me on the great Amazon experience. The last time I even tried to cancel, but they couldn't cancel because the item status was "shipping" even though the date to ship kept moving in two week increments. It finally arrived and I told FEDEX that I refused delivery and they came back to return the item to Amazon (what a waste!). Never again will I fall for an Amazon promise!