Hi, I just got this TV and the remote control doesn't work. Changed the batteries and still nothing. Does anyone know what else can be done? UPDATE: Called tech suport for Sceptre and they will send a replacement Remote Control. Hasn't arrived yet. Hi, I just got this TV and the remote control doesn't work. Changed the batteries and still nothing. Does anyone know what else can be done? UPDATE: Called tech suport for Sceptre... » Read More Hi, I just got this TV and the remote control doesn't work. Changed the batteries and still nothing. Does anyone know what else can be done? UPDATE: Called tech suport for Sceptre and they will send a replacement Remote Control. Hasn't arrived yet. « Show Less
1258800
I would check the pathway between the infrared signal points and make sure they're clear. You can also contact the manufacturer to have them send a replacement. I had no problems with mine when I got it. Hope this helps :) --Jess
772176
I have not had this problem so I may not be of much help. However, did the sreen suddenly stop working? Do you get any sound? I assume you tried both the remote and the button controls on the top of the box. Do your voltages match? (Assuming you are in S. America and not Columbia, Tennessee, USA!)
1889305
I'm having the same problem. Do you know if you unplugged the unit while it was on? This happened with mine, and it is the only thing I can think of that happened to it. It still doesn't answer the question of whether replacing the remote will help, unfortunately.
853250
One thing you might try is changing the battery. You need to find the catch and open the remote (the entire unit) replace the battery and see if that helps. If you have bought the unit put the battery that came with it in.This TV has the best picture of any TV I have ever seen. But the only problem is the Smart TV seems smarter than me.
2018119
Two thoughts first press the red button on the top of the black little box where the power cord attaches to the LED Board. It should come on immediately; unless something is seriously wrong with the board. Then check your remote control open up the battery compartment there may be a piece of the plastic tab still in there or the battery may have come loose during shipping. If you open the battery compartment and there's no plastic in there and the battery is in the proper place you may simply need a new battery. Mine has been up and running since day 1. If none of these seem to be the problem I would return it for a replacement. Good Luck. Two thoughts first press the red button on the top of the black little box where the power cord attaches to the LED Board. It should come on immediately; unless something is seriously wrong with the board. Then check your remote control open up the battery compartment there may be a piece of the plastic tab still in there or the battery may have come loose during shipping. If you open the battery compartment and there's no plastic in there and the battery is in the proper place you may simply need a new battery. Mine has been up and running since day 1. If none of these seem to be the... » Read More Two thoughts first press the red button on the top of the black little box where the power cord attaches to the LED Board. It should come on immediately; unless something is seriously wrong with the board. Then check your remote control open up the battery compartment there may be a piece of the plastic tab still in there or the battery may have come loose during shipping. If you open the battery compartment and there's no plastic in there and the battery is in the proper place you may simply need a new battery. Mine has been up and running since day 1. If none of these seem to be the problem I would return it for a replacement. Good Luck. « Show Less
863531
A couple of things. Check the outlet with another device like a table lamp. Change the batteries in the remote. If nothing works, I would send it back. These are refurbished units and the people selling them don't repair them so they will likely send you another unit. Mine works great
132814
Did u try to update it ? When I first got mine , it would turn off then come back on again . Then I updated it and it stopped . Go to the samsung web site and go to tv updates . Then see if you have the latest firmware . If not , contact Samsungs costumer service . I hope this helped you out . I'm still enjoying my set .
461121
If the serial numbers are the same as your old remote, and you are SURE that the batteries are actually good (brand new from the store), then it will work right away. If nothing is happening despite the afore mentioned certainties, then either the new remote is bad or your TV's remote sensor is is dead.
1493113
Mine worked right away. If your remote isn't functioning correctly, it could be you have a different model tv or the remote is defective.
543752
Yes - the problem was that the on/off switch on the TV was faulty. A service technician came over and put in a new one and now the TV works great! So it wasn't the remote. I did find that the service was great when the guy came to take care of it. Lucky for me, he had two switches in his truck because it turned out that one of the new ones he had was also bad. I went online to Samsung to schedule the fix.
297484
Mine did the same thing before it quit turning on completely. There's a part inside that is failing, and unless you are still under warranty it will cost more to fix it than it will to buy a new one. I ended up having to buy a new, different tv. I wish you luck but unfortunately you are probably going to need to purchase a new tv.
853249
I would call customer support on the issue. Seems like you received a faulty remote :/
335992
please contact me i have the same problem,tv is brand new,thanks tony.tonyr54321@yahoo.com
1760906
Luke it sounds like a TV issue. How old is the TV? I bought this device a year ago and it connected and works like a charm, the only issue I have is that my set top box remote is also operating the J Tech box so I had to separate them and now I no longer have that issue. You may want to check the devices that are listed for use with The J Tech
300495
Whenever the TV does not respond to either the remote or front panel controls, the first thing I would always do is pull the power plug of the TV from the wall and wait for a minute and plug the TV power plug back in and try the remote again. I know that the LG ls4600 also has parental lock out features which may contribute to your problem, but I would try unplugging the set first and waiting a minute then plug it back in and see what happens.....Good luck.
320828
First insure the wires are connected correctly. Make sure you have good batteries in the remote, if that doesn't work move it manually with the buttons on the box. If these don't work send it back for a new one.
2026345
We had the same problem. Our remote was junk and fell apart. Tview wanted $90 to replace the remote. I haven't been able to get a universal remote to work with it either.