The part that mounts in the water bottle cage broke after normal use. It is said that this product has lifetime warranty. How can I get a spare part ?
1239339
Thanks for your question, please contact us through your Amazon Account so we will be able to find your order and send you a replacement frame mount bracket attachment.
2201783
Contact the manufacturer and they will replace it. It has a lifetime warranty, printed on the cardboard that came with it.
1033875
When I received this cage there was a damaged part, all I did was contact seller they sent me a replacement part. It is quite possible the seller might have parts available.
183662
I have been using mine everyday for well over a year, and I have not needed to replace anything on it. I have not looked to see if there are any replacement parts available, so I can't give you a good answer on that. All I know is that I love this thing! This is one gadget that works like it should, and that is coming from a mechanical design engineer.......
925731
If you can find one. The only place we found was very expensive. We felt that the company we bought it from should have offered to replace it cause we had not had it long or used it much. Good luck.
2173274
I read Delta does not offer Repair Parts. My air line popped, bottle was destroyed try to take cap off air bottle. Handle bar mount also loose and wobbly. I requested either repair parts or a replacement Airzound. I appealed to Inventor / Creator Scottish Canadian Andrew Crerar. He wanted a photo of my Airzound to determine year of manufacture. I asked if Premium Metal Airzound was available or would be offered. Crerar was offended by me mentioning poor reviews I read online. Said I received my monies worth with my purchase and to buy another one! He was offended by my use of quotation marks in email. I'm done with this Canadian Company!!! I read Delta does not offer Repair Parts. My air line popped, bottle was destroyed try to take cap off air bottle. Handle bar mount also loose and wobbly. I requested either repair parts or a replacement Airzound. I appealed to Inventor / Creator Scottish Canadian Andrew Crerar. He wanted a photo of my Airzound to determine year of manufacture. I asked if Premium Metal Airzound was available or would be offered. Crerar was offended by me mentioning poor reviews I read online. Said I received my monies worth with my purchase and to buy another one! He was offended by my use of quotation... » Read More I read Delta does not offer Repair Parts. My air line popped, bottle was destroyed try to take cap off air bottle. Handle bar mount also loose and wobbly. I requested either repair parts or a replacement Airzound. I appealed to Inventor / Creator Scottish Canadian Andrew Crerar. He wanted a photo of my Airzound to determine year of manufacture. I asked if Premium Metal Airzound was available or would be offered. Crerar was offended by me mentioning poor reviews I read online. Said I received my monies worth with my purchase and to buy another one! He was offended by my use of quotation marks in email. I'm done with this Canadian Company!!! « Show Less
1013351
I did find that if you call thermos Consumers Customer Service: 1-800-831-9242 They will let you purchase replacement lids for $2.50 plus shipping. Since my latest lid broke within 3 months of purchase they are sending me one free, and they allowed me to buy 3 extra ones for the other bottles that I purchased in the past that also had broken lids. This was in March 2012 so I am not sure if they have changed anything since then. You have to call them though, I emailed as well and never got an answer until I called them.
1497729
See if company sells replacement part,it may be cheaper to buy new hot water bottle
69637
Go to www.gocontigo.com/replacement-parts.html. They show all kinds of replacement parts including the lid that is supposed to fit this this water bottle. Just click on the photo on the lower right side of the page. It comes with two replacement straws and sells for $7.00. They are temporarily out of stock but it says they will have more soon. When I first got mine the straw did not work but I removed it and inserted it again and pushed it in hard and now it works fine. Hope this helps you.
1231929
lifetime warranty i found out with receipt today. how cool is that? i broke my little plastic spudger. they have a more permanent tool available. but lifetime warranty is a cool thing,
305964
The warranty is implied for lifetime replacement under normal use consistent with its intended design. The package states the following, "QUALITY REPLACEMENT GUARANTEE: If this product does not meet your expectations during its usable life, we will replace it or provide replacement parts free of charge. To arrange for shipping of you replacement product or parts, or if you have any other questions, email us at support@tektontools.com or call us at 1-888-648-8665."
584044
http://shop.camelbak.com/accessory-types-bottle-replacement-parts-/l/322There you will find the replacement part you are looking for. It may be better to buy just a new bottle.
161206
Be aware that the lid for the water bottle does fall into the lifetime guarantee, unlike the lids to their other items. I emailed tervis to tell them my lid leaks too much, and they shipped me a new redesigned lid at no charge.
677576
My best guess would be to contact the company: http://www.evriholder.com/ and ask if replacement parts are available for purchase. Good luck!
1034122
I saw the same lifetime warranty in the instructions that came with mine. I'd definitely try contacting them to see what they say.
872418
Good Morning Julien:Mine had the part with it. Have you tried to get in contact with the company that makes the product?
2277267
Contact the sellerOr email me at alseapony@yahoo.com and I will send you file of the one that came with mine. Spare parts may be a issue.