I purchased these stools and just received them today. I find the directions lacking, so I need to know what the secret is to getting the lift to work
808501
Hi Rosemary, does the lift not work on both chairs? You have to actually sit on the chair and then press the lift to go up or down. Let me know if this works.
808502
For me it worked very easily (pleas keep in mind that it's been a year since I've put it together) Are you sitting on the chair when using the lift?
808503
There is a cap that you need to remove..... My husband built them so I am not sure what color it is, but my son removed the cap and the lift worked great.
808504
I also had trouble at first - but suddenly the hydraulics started working. You do have to press pretty hard to make it go to the level you want.
808505
just put the chair top on the metal tube with the screws provided. Then just hit the lever and the chair will go up. Do not sit on it while you do this. It needs to inflate before sitting.
390428
I didn't get instructions either! Amazon had me contact the manufacturer and they didn't respond. They were OK to assemble, look at the screw holes, in the front of the seat they are closer together than in the back. Don't fully tighten the screws until you have all 4 in. Good luck!
1322370
I had the same difficulty when I was attempting to assemble the stool. Initially, I just sat on it, and the weight brought it down was you moved the hand lever. Once you put the chair on it it works fine, by itself. It had me confused for a few minutes, but trust me once the chair is on it works and I have had no problem once the chair was assembled
43252
Hey there, I just screwed them directly into the stool. Kind of hard to get them through... not a great design in that respect. Look into the Mogo... I got one and like it way better as a standing stool. Half the price too
1417932
Well, sorry to say that they don't include very detailed instructions. I found that you just have to try it a couple of different ways until it goes correctly. At first I thought that it was the wrong chair. But after messing with it for awhile it did go together and works nice. Go with the second answer that you received. All of the parts are their. It just takes a little time to figure it out.
1838150
I thought it was crazy that they were listed as a part (L) and then were not included in the directions! I did find a YouTube video on assembly of this product that specified where these parts go. That was the only way we figured it out. Just type the name of the product into YouTube and it should pull it right up! :)
2262533
You will have to call and ask for them. Even when you get them it will be difficult and time consuming to assemble. Good luck
1822378
Hello, thanks for your question. According to the Product Description of this item, the assembly instructions are meant to be included in the package. Since you haven't received them, I'd suggest you contact the seller directly. Go to your order in your Amazon.com account and click the "Problem with this order?" button in the top right corner. On the following page, click the yellow "Contact Seller" button and select the topic most related to the reason you're contacting them from the drop-down menu. Please give the seller two business days to get back to you. I hope this is helpful!
1624313
I have the same problem. I've adjust every way I can think of but the steps only go up and down a couple of inches. I hope someone comes up with a solution.
1976652
If you can't adjust its because this stool doesnt work. I tried everything. Taking off the plastic cap on part A and putting it back on but nothing made it work so I sent the stools back and that was the best solution.
1500359
Just by pushing or pulling them from the top...they are hard to adjust and it feels like your going to damage the seat. Grab the sides of them and they should move. There's no lever, it's all internal.
1120427
That does not look like an easy task. Maybe before they are assembled? But because they rotate, the apparatus that allows them to turn is in the way of where you'd need to connect the material. Not to say it isn't impossible... But would be very difficult. I love these stools though. Everyone that sits on them, from snooty to down to earth, think they are comfortable and good looking. Hope this helps.
2085497
Good question I cannot figure it out either... Please can the company send better directions!!!
1859368
You might Bing or Google search for possible on-line versions available for these stools. I recall they are not to difficult to assemble though either and if you take a close look at the photos of the stools too, you might be able to assemble them without it successfully. Good luck either path.
1304028
I recommend reaching out to the supplier and request the instructions. I did not see any instructions online.
11526
They must be fully extended. There are different stool for different heights, but each one is a static height.
1996213
I received an email with the directions, have you checked your email? I agree though it is VERY annoying that the directions arent in the package.