i just got this today. Boards A &amp; B are broken. Can you send me the replacements. I already got rid of the box. Also, i do need another one of these as well.
818820
Mine came broken too! I've returnd it and bouth something else. If you buy from Cymax in Amazon the packaing is better, mine arrive well and not broken. It's cheap furniture, I've a lot of the Sauder collection, it's usefull for me and look good. I'm not expecting to last long. Good luck!
910779
I had a couple break on me too. I contacted the company from the manual. They needed to see an image so I took a photo and sent them an e-mail with the information. I received replacements in the mail a few days later after communicated with me on the issue. I'd make sure to list how many are broken. I got one more than needed so I kept it as a back-up in case another breaks.
2255591
I had the same problem, still under warranty, and the company refused to fix them. Do not send them back to B&O; (who wanted $50 to fix mine). Go to a local electronics repair shop. I did that and had them fixed for $5.
376598
Bad circuit board, or controller. I have a new circuit board I could sell you. Sounds like a bad controller.
985194
It shouldn't be mailed without the original box, it sounds like it was used.. You should call amazon and get a refund or a replacement right away. You deserve to get what your money is worth.
1864201
best bet is to buy a new replacement----the new ones are very reasonable----or pick up a used one on craig's list-------
1992681
I'm not sure what mine is without taking apart. I do know my board lasted less than 60 days!
2090782
Check amazon - it's where I got my board, so maybe they have them (or at least you can check who the manufacturer and maybe check with them[?])
868677
Sorry, can't help you out as the unit we received had broken pieces. They sent replacements, but they were also broken. The return shipping allowance they gave us did not cover the cost of returning the item, even though we only returned the unbroken parts. The whole experience was a nightmare.
483392
Sounds like you got sent just the board. Mine came with all of these, pre-assembled out-of-box.
1868020
Hi - i'm happy to sell you the entire thing; it's barely used and nearly new, and not being used right now. Then, you'd have a back up if something were to go wrong... Please just make me an offer (to inlcude) freight and i'll get it shipped to you. thanks! Tracy
656123
Sorry I can not help you, after having two shipped to me. They were both broken. Did not go for a third!!
317242
Mine got a vertical and horizontal lines at the center of the display and I suspected that the damage is from shipping since Amazon did not double box it. Anyways, just get onto your amazon account and ask for replacement then amazon will ship you a new one. My replacement is double boxed and came in within two days.
300300
You could try asking the seller about any guarantee. I bought one in March. Only problem was a tiny dent on one of the capacitors. But that hasn't affected the functionality of the board. It setup easy and has run great so far.
1777868
Same problem here, am returning it. Too bad I can't get a replacement box, have to settle for a refund.
1618879
You may want to see if Amazon will do an exchange for a new one. Both sides should shuffle evenly. Good luck :)
1961531
Call amazon they send new one . Like they send me when mine was broken Thanks amazon .