I have had my dpl light for 4 years and love the results. Now suddendly the power unit wont turn the light on where can I get a replace power cord??
795624
I had my unit not even a year ago but already won't work the light won't turn on.i already check the owner's manual to see if there's a 1800 nos.I could call but to my dismay...there's none.Calling the attention of Amazon.com.Pls provide us the customer service of the item you are selling.Thanks.
795625
You can call LED Technology LLC or contact them on their website.I ordered one recently from them also they sell the panels.
2018119
Two thoughts first press the red button on the top of the black little box where the power cord attaches to the LED Board. It should come on immediately; unless something is seriously wrong with the board. Then check your remote control open up the battery compartment there may be a piece of the plastic tab still in there or the battery may have come loose during shipping. If you open the battery compartment and there's no plastic in there and the battery is in the proper place you may simply need a new battery. Mine has been up and running since day 1. If none of these seem to be the problem I would return it for a replacement. Good Luck. Two thoughts first press the red button on the top of the black little box where the power cord attaches to the LED Board. It should come on immediately; unless something is seriously wrong with the board. Then check your remote control open up the battery compartment there may be a piece of the plastic tab still in there or the battery may have come loose during shipping. If you open the battery compartment and there's no plastic in there and the battery is in the proper place you may simply need a new battery. Mine has been up and running since day 1. If none of these seem to be the... » Read More Two thoughts first press the red button on the top of the black little box where the power cord attaches to the LED Board. It should come on immediately; unless something is seriously wrong with the board. Then check your remote control open up the battery compartment there may be a piece of the plastic tab still in there or the battery may have come loose during shipping. If you open the battery compartment and there's no plastic in there and the battery is in the proper place you may simply need a new battery. Mine has been up and running since day 1. If none of these seem to be the problem I would return it for a replacement. Good Luck. « Show Less
629224
I would call the company. I had a similar problem & I called the company & they sent me a new one. But I had to send a piece of the power cord back. I can't promise they would do the same but the customer service person I spoke to was very nice. So try it.
2189654
I have no idea. I wonder if all the lamps are going to go bad. You can buy new cord etc at Home Depot.
85662
There must be a crack in the pc lines. They are set up in groups of 3 LEDs. Cut it where it's dead and apply power from other end. It prob got damaged. OR Talk to the seller. Some sellers will send a new strip/ spool
1137254
You should contact the company directly. I understand from past reviews that they have good customer service. I have had problems with my light randomly going off!
1654173
I would send it back. I have had mine for some time and have had no issues with mine. Sounds like a bad light sensor. Good luck.
1520028
I had similar problem when i first used it. I called them and they sent me a new power circuit board. it took an hour to install the new one. that unit is NOT a good at all. it is not worth the money.
1884122
Our parent unit power switch just failed too! Ours is just over 1.5 years old as well. Now I'm browsing these questions to see if anyone has found some solution... Sounds like a product defect.
1296507
It might be a faulty unit. Like Jimbo, my unit charges easily--even an hour or so of sun is plenty for several hours of illumination. I'm very impressed with this device and hope that you have similar luck with a replacement lantern. Good luck.
62988
Same thing has happened to me with this light as well as several different lights over the years. It may be normal, anyway there is a black knob that you can turn not too far away from the power switch. Turn the light on and turn the knob until the light comes on.
832507
Funny you should ask! I went down to my basement the other day and the light was OUT! The unit is supposed to be under warranty for 5 years. It's been two years since I had it installed. I have already spoken with the folks at Intermatic and will be sending the unit to them for their tech guy to take a look at it to see what went wrong. No matter how this goes, I won't regret having the unit -- if it took a hit that would have taken out my well pump or septic pump, it's still worth the cost of replacing it. But there's still some hope that Intermatic will find that it was a defect in the unit and perhaps it will be repaired or I will be compensated somehow? Hey, if they repair it, I'll keep it just in case there's a problem going forward two more years from now! So - you're right - there is no reset switch and the units are NOT serviceable by the consumer - However, the company is really good and if you send them the unit, they will investigate what happened! Jury's still out on whether I'm just out the cost - we shall see!
909030
Unfortunately, I think your unit, like mine is DOA. This unit charged all lights and then I took it off the charge and it did nothing. DEAD!
136350
Possibly Radio Shack? Or contact supplier. I wouldn't invest too much money in a power cord as this is not a quality product. I'm sorry I invested any money into it at all!
599771
They did nothing for me when my dlp lamp went out 4 months after purchase. They told me it was a manufacturer issue. Manufacturer had no clue what was going on.
1524368
Try using a multimeter to verify the power... if that is not an option look at the wiring in the light you removed/are replacing. Check the 12v breaker box and see if you can determine the the color pattern used for wiring.
1991143
purchase a new unit .... electrical things sometime fail ...I have 3 of these lights and I love them and my plants do too, I use them everyday :-) If one of mine stopped working I would simply buy this lamp again.