Does this modem have a plug in for a standard telephone jack? Currently renting Arris TM502G/CT from Comcast. I'd like to buy my own.
808908
Hi Dave,I have had an Arris Tm722 modem for about a month now. My model, used by Comcast, has two standard phone jacks in the back. This is an upgraded model over the 502 you currently rent. It can handle faster speeds. There is also an 822 TM. That might be the newest one that Comcast approves. The Arris TM 722 will work fine. You don't even have to buy a brand new one unless you want to. I bought a used one with a 30 day warranty with a brand new battery. It works great. There is no need to keep paying Comcast a monthly rental fee. That is exactly why I also purchased one. Hope this helps,Bob Hi Dave,I have had an Arris Tm722 modem for about a month now. My model, used by Comcast, has two standard phone jacks in the back. This is an upgraded model over the 502 you currently rent. It can handle faster speeds. There is also an 822 TM. That might be the newest one that Comcast approves. The Arris TM 722 will work fine. You don't even have to buy a brand new one unless you want to. I bought a used one with a 30 day warranty with a brand new battery. It works great. There is no need to keep paying Comcast a monthly rental fee. That is exactly why I also purchased one. Hope this... » Read More Hi Dave,I have had an Arris Tm722 modem for about a month now. My model, used by Comcast, has two standard phone jacks in the back. This is an upgraded model over the 502 you currently rent. It can handle faster speeds. There is also an 822 TM. That might be the newest one that Comcast approves. The Arris TM 722 will work fine. You don't even have to buy a brand new one unless you want to. I bought a used one with a 30 day warranty with a brand new battery. It works great. There is no need to keep paying Comcast a monthly rental fee. That is exactly why I also purchased one. Hope this helps,Bob « Show Less
808909
This modem indeed supports telephony. I unpacked my Amazon package, plugged in my home phone to the back, plugged in the coaxial cable, called Comcast to provision the new modem and was up and running in under 20 minutes. Here is a list of Comcast DOCSIS compatible modems: http://mydeviceinfo.comcast.net/ I purchased this one used at a significant discount and it's operating perfectly. Good luck!
808910
Hi Dave, I have had an Arris Tm722 modem for about a month now. My model, used by Comcast, has two standard phone jacks in the back. This is an upgraded model over the 502 you currently rent. It can handle faster speeds. There is also an 822 TM. That might be the newest one that Comcast approves. The Arris TM 722 will work fine. You don't even have to buy a brand new one unless you want to. I bought a used one with a 30 day warranty with a brand new battery. It works great. There is no need to keep paying Comcast a monthly rental fee. That is exactly why I also purchased one. Hope this helps, Bob
808911
It does have a phone jack, if you have a phone account with comcast. Not sure what you need if you use another phone service. It does have a phone jack, which is required for comcast. Just make sure when after you install, you talk to a supervisor at comcast. It will make it a much quicker change over. Have all the numbers on the modem available when you call. Good luck.. FYI the TM 822 doesn't have a phone jack for a phone service.
1511181
No, it does not. And very good question. I bought this based on it's name, in order to replace my comcast telephony modem, and it is NOT useful for that. I returned it to Amazon for that exact reason.
1322661
Hi Judy, no it plugs into your normal phone jack. You can use it with internet phone services but you will need the interface box like Ooma, etc etc. Regards
531007
It's not on Cox's list of approved modems. Most likely they won't even provision a customer bought telephone modem anyways.
1720533
Sadly no. Cable and regular modems are different devices. This cable modem only has 3 inputs, 1 for the power cord, 1 for the cable (for cable television e.g. Time Warner) and 1 for the Ethernet cord (which I see as more of an output due to the fact that it's outputting the internet but from the perspective of the modem it's not). Most cable modems (if any) aren't going to have a "telephone jack". The regular modem at any store is usually a "telephone jack" modem which are usually cheaper than a cable modem so check them out, try walmart, best buy or Amazon lol
1398982
Not true. Comcast installed mine. It was a replacement for one of theirs. I ordered the exact modem that Comcast had sipplied.
2191135
No you need the modem that Comcast provides, it's a lot bigger with a different config. This one quit after a couple of months use and they would not refund my money just offered another junk one like it.
1530906
I use this modem with Mediacom at my beach condo. I purchased a ARRIS CM820 modem to use with Comcast at our primary house. I recommend purchasing a modem from the Comcast approved list on their website. My ARRIS CM820 works great with Comcast.
1769937
Amazon just forwarded your question to me since I bought this same modem recently. I can't answer if the one you're purchasing is brand-new, since you'd be buying from a different seller. But, I can attest that the one I received was advertised as "used - Like new", and indeed it was - excellent condition, but not original packaging. If by triple-play you mean it handles internet and telephone, yes -- it has both ethernet and telephone jacks as outputs. Did not come with battery. My problem with the modem was that Time Warner doesn't support it! Tried to connect with Time Warner, they could see it, and could see it was working, but couldn't get it to connect - until they finally told me it's not one of the modems their system supports. So I've still got the thing here, as far as I know works fine. Only paid $35 plus shipping for it. If you'd be interested in trying it, I'd sell it out for the same price - much cheaper than I've seen offered anywhere else. Respond if you would like to consider the offer.
199439
Not only can you, you should! I went from a Arris TG862G to this modem, and although the specs are similar, the performance has been a huge improvement. Further, if you are renting, it will pay its cost back in 13 months - and as this is a newer product, you will likely have it for years.Also, as a PS - Comcast had no problem accepting this device
236693
Like Ian, I, too, have Time Warner, but I will pass on my experience because it might help. I called TW and they actually gave me a list of compatible modems before I bought anything, and this one was one of them. But when I purchased it and the tech came to install it, I was told that TW doesn't allow customers with digital phone to have their own modem. So who do you believe--the customer service rep or the installer? Anyway, the modem is sitting in my supply closet, never used. And I can't imagine any cable company with worse customer service than TW. :)
1855014
Hi Kristine this modem has only x1 Ethernet WAN port, x1 power port, and x1 CATV (coaxial cable input). It does not have any telephony ports, so it is not a telephony modem. This modem will however support Vonage, MagicJack and Skype, and all other ethernet/internet based Voice Over IP applications, like someone else already mentioned. However you cannot plug in a RJ-11 phone cable into this modem and use it; in other words: you cannot use this modem if you have phone service with your Cable company. In that respect, you will need a telephony modem. Hope this helps!
366883
First, do you have telephone service through the internet? If so, you don't need to connect to a modem, just connect to a phone line that your base unit is connected to. If you plan to use another type of internet phone system then you would have to read their instructions for connections. This unit is made to connect to standard phone lines. If they are connected to the internet then they will work just as the base unit.
779040
It WORKS with Comcast. I just ordered the second one to skip the riddiculous $8 Modem rental (Lost the first one due to a power surge few days ago (Idiocy will always prevail...USE a power surge protector). I start by connecting the cables to the modem then the ethernet cable to my laptop and lastly plug the modem to the power outlet. Open up your browser, go to xfinity.com, loggin to your account and it will self detect and self install your new modem. the last step which will be updating the hardware (it takes forever and franckly I don't know if it does update). I just open a new tab/window, browse thru multiple websites to test the internet. Unplug the power cord to the modem, plug the ethernet cable to your wifi router, plug in both modems and everything should work.
422451
No phone jack. Only one ethernet port to connect to a wireless router or a computer. Comcast should provide you a separate modem for your phone service.
1980848
I bought it and my phone and computer went out before I installed it. Comcast came out and told me it would support their internet service, but not their phone service - I have Comcast internet/phone/TV bundle. I don't know - but that's what the Comcast serviceman said - does not support Comcast phone.
1072315
I am not familiar with Comcast Voice, we use our Ameriphone Super Phone Ringer with our AT & T service, the phone line plugging in with a standard phone plug. We can hear the Super Phone Ringer anywhere on our 2 acres, loud and clear. I am not sure if I have answered your question, please let us know if you need any other information. bogie