Why such a difference in experience between 5-star and 1-star reviewers within the same recent time. Are there two different products being shipped?
792548
I can't answer your question; all I know is that we're very happy with ours.
792549
Hello Vera, I don't know why - all I can say is how I use it, and that I am happy. I use the typical round filters on top of the filter supplied, since I do not wish to clean it each time. I use a mug, so it takes 2 1/2 scoops for the strong coffee I love. My mug and the supplied mug hold the same amount of liquid. I timed it, and it takes 3 1/2 minutes from the time you push the button until it stops dripping. I then tip the unit to get every drop, remove the paper filter, and I have my morning coffee, the way I like it and saved a ton of money rather than the premeasured pods. It shuts itself off after the 3 1/2 minutes is up; but you cannot turn it off once it is on. It is so small, it would easily fit in my travel case when I go out of town. I am so happy with this that I am giving it as a Xmas gift as well. It is exactly what I wanted! I hope all this helps you, and you are welcome to ask me any other questions you may have. Happy Thanksgiving, Suzanne
792550
I have used this with great success. My only gripe is that after a while it stops completely brewing - only brews a half a cup (the heated water stops percolating into the coffee filter for some odd reason). I investigated this and found that the tiny valve in the water "tank" popped out. Once I popped it back in - which is a bit tricky - it worked fine for some time. It popped out again after a while. I popped it back in and it's still working fine. The trick I learned is to gently but firmly press the valve thingy into its hole. If you push too hard, it breaks.
792551
im not sure.. but the product i got was the same as this pic.. and it was crap.. it stopped working in 6 months and i only used it 3 or 4 times a week at the office.. for 1 or maybe 2 cups on those days'
792552
I'm about to post a one star review myself. I bought this for my husband; the only coffee drinker in the house. He used it only 3-4 times a week. The internal switch on the first one stopped working after a couple of months. We thought this was a fluke and purchased another. The second we purchased would not turn off - to the point that it was becoming a fire hazard. The entire unit would over heat and smoke because it would not turn off. Now we're on our third and it doesn't work either. It begins to brew, but turns off after about 15 seconds of brewing. We're done!
792553
I bought my Brew and Go in 2008. It makes 1-3 cups a day and works fine. Early reviews complained about the plastic look etc. Now for the price you are not going to get stainless steel. I use a small paper filter put two scoops of grinds in, insert into basket kind of folded over. Coffee comes out great and it prevent having to clean the basket too often. Yes it is plastic and feels flimsy but works and works and works.
792554
I am a student and I'm not very picky. As long as I can get my coffee it is all good. This is definitely not an amazing piece of machinery... But I'd say that it's a pretty much what you'd expect from the description and a good deal for the cost.
792555
I dunno. But my 3rd Brew n Go has after six years started to sputter and fail. I wash it--no soap--and paper towel the lil darling inside and out every six months or next spill over, whichever comes first. Get out lots of crud. I love it. I'm buying another. I hit 'start,' wrap it with a dish towel just in case, and leave the room. I am the only coffee drinker in the house.
792556
I have had mine for a couple of months now and couldn't be happier with it. I can store it under the counter if I want to get it out of the way. The water is hot and it brews quickly and I can use my own coffee/tea. It is more than I expected for the price that I paid.
1037214
I just check and see if they have other reviews, especially different types of products, my reviews are really random, lots of different products and categories. So find the review you find most relevant then check their other reviews and if they seem legitimate, then your probably safe. In the case of this product, I found several 5 star reviews very legitimate, I just ordered and will definitely give a review.
10000
After I posted my first response, I decided to recheck savalotdeals to see what their most responses were. The customer response seem to have changed from 2 weeks ago where there were many un satisfied customers because of no delivery. If you decide to order, just remember that Amazon will refund your money if you do not receive satisfactory service. So the worse that can happen is lost time.Also notice that the oldest review was 1 month ago august 20 2013. Use a different seller and you should be O.K.
1330179
Yes it's the same. I've purchased from both sources as well...no difference other than price and the speed of shipment.
1363915
It seems like the early units provided by the company to Vine reviewers were different from the ones now being sold. I'd ignore the Vine reviewers as they probably had different versions.
1338085
I wonder that too, looks like many of the reviews could be fake or people from the company. They only have 1 review and it happens to be this product....
1777744
I think the product is the same, but the listings with different names are different sellers. They just used different words for the same product. ???
509660
I always look at a reviewers profile. If they give a super amazing review, and they have only reviewed the 1 product, you can pretty safely assume the review is fake. Or they've only reviewed the 1 product plus a second other random product, (which seems to happen a lot to make them seem more "believeable") I assume those reviews are fake too. I think many companies pay people to write the reviews because it seems very common. I see alot of this on amazon especially with the health & beauty and cooking-type products. I wish there was a way to make people more aware of this.
12197
I contacted customer service regarding this issue and they told me there was no difference between the two units. The numbers are different because they are marketed to different types of retailers.
1510879
They had a special promotion, "selling" the item for $1 in hopes of good reviews. They remind recipients to review. They encourage only good reviews -- if you don't like it you are supposed to tell them, not put it on FB. I have done this for a number of products now. I think I can be objective even if the item is free, but I'm beginning to wonder if most reviewers can. I haven't tried this item yet, but I will review it fairly!This whole experience has taught me to be a little cautious about the trust I put in FB reviews.
1212787
Donald,...i purchased this product, i took it for a couple of weeks, i didn't see any difference in my needs...so i called AMAZON and they told me they would contact the company for me and let them know i wasn't satified with the product and they did, the company gave me credit withthe way i paid for it which was with my Amazon credit card,with no problems,...except the shippingand handling....i was very satified with the company's response....hope this answered your question...GOD BLESS
756758
We just took delivery of two shuttles in the first week of FEB 2016 and on the same order and one had a reader and one did not. Was sold by Platinum Micro and fulfilled by Amazon. Wrote to Platinum Micro for an exchange on the one, and they unceremoniously referred me to Amazon. Not sure if it's worth the trouble to take it further, but if you want the reader be prepared to refund and reorder if yours is minus the reader.
267273
I made the same comment in my review, but people railed me since I rated it one star as you could buy both excellent products for much less. It seems now Amazon has updated the pricing so it is the same price to buy separately or together.
476194
Best to ask the seller directly. I think they are looking into this because I asked 5he same question I have noticed the most recent order was better quality.
165815
I haven't seen the "under review" item. I just see that it's out of stock. I got mine yesterday. No problems I can see.
1710508
I think this product has been redesigned since the model you have. If your product has a light it's the earlier model. They redesigned and cheapened it but retained the same model number. Unethical? Amazon should remove all reviews from before the unit was redesigned.
1299740
No it is not. I wrote that review quite awhile ago. It may be the date I did the review. I am buying and using the product.