Hi, how do you use the shorter metal prongs? The screw is too long for the shorter prongs. How do adjust the screw for shorter length?
785153
The shorter prong should fit well if you put a plastic washer between the collar strap and the shorter prong. Please try to use a tool to screw down tight.
795884
I am not the most reliable helper. My suggestion: take off the screw from a comparable outlet and check if it fits the other outlet. In Hawaii, all the outlets use the same size screw. Good Luck! Ken A
624256
I used a very small allen wrench and used a lot of pressure. I didn't have a correct tool. I just tried my best to keep the opposite end still to tighten the screws. Ultimately one of the screws got lost, and I ended up replacing it with a small bolt and screwed a nut on and added epoxy glue.
377406
Sorry if yours doesn't fit, but the screw with mine works fine; you may have been given the wrong size. Also, check that the whole unit is put together correctly as there should be no gaps between parts.
1999352
The prongs fit to the post of your bike seat. They may be too short. Email the company and they will send you longer ones at no charge.
1114015
I am not fluent in hardware speak, so I just took my screw to our local hardware store and told the man how much too long the screw was and he got me what I needed. Sorry I can't be more specific. I do love my cabinet handles!
985473
Too short, working length on this unit more like 3 to 3 1/2 inches. Hope this helps.
2060319
I think you can loosen the screw that holds the knob and adjust it. I had the same issue. Kind of a goofy design.
111803
it does not come with screws. But does anyone know the approx length and diameter of the screw? I lost my original screws somehow and need to buy the replacement screws..thanks
1771245
I believe there is a diagram in the box you can follow..or try the hardware store for screw size what is the best to use
436897
Are you thinking of trying to purchase the hardware from the manufacture? Yes. It's worth a shot to try. If not I'm sure u could go to the store and buy some that r the right size. Let me know what u want to do and I can send u a pic of the screw /size just need an email or text it to ya.
673203
There's nothing vital in the way. We took it apart and looked. They just didn't drill it as part of the manufacturing process. You can purchase the longer screw at most hardware stores or and electrical supply house.
626361
Just snap it into place. You have to apply just a little pressure for the two prongs to snap in.
419493
Hi Steve,I bought it and fixed it with the help of a mechanic. Not sure if he used the same screws or used from his collection. I apologize that I couldn't help you with.Manoje
504154
There is an adjustment screw on the front by the tip. I set it before using it by following the description in the manual and have not had to change it through placement of approx. 200 pins of various lengths.
300931
I suggest reshaping it using a vice or a couple pairs of vice grips to make the base as flat as possible. I actually saw those tabs off with a hack saw which decreased the stability of the base. I've since bought another knob. It sucked too. I put parts from two knobs together to make one good one.
29915
Richard, If you've never used it, and it came out of the shipping box that way she was dammaged prior to shipping, or mfg. flaw. Prongs are supposed to be straight. No in, out, left or right. Sir I hope it helps you. Best wishes.. Dennis US Army Ret.