I have the device connected from my Roku 3 to my sony surround. I have sound with netflix pbs crackle & not Amazon and Hbo go??
36366
Not sure, but I remember settings in Amazon (not using HBO go) need to be set at stereo, not surround. Try that.
1093392
Yes, I have this problem with mine. I contacted Samsung Help and the response was - unplug the bluray and plug it back in and then it works, that is until you power it down and then it happens all over again. I am constantly unplugging it and plugging it back in to get the connectivity back with Netflix, like you, no problem with Pandora. I made another call to the Samsung 800 number and I explained the problem and the answer was....it shouldn't do that...the end result was that I got no help and all I got was a transaction number and never contacted back. Not happy at all with customer service. I'm probably going to go to where I purchased it to question this issue and if not resolved return it. This system cost too much money to have to keep unplugging and plugging back in to make a connection.
45195
Do you have a smart TV? Try to send the content to that device instead. On another note...you can connect the optical audio from your TV to your receiver and no matter what you watch on TV you can get dolby sound by goint to that source. I had the same problem before when trying to use my itouch and the content would not stream. I ended up plugging the USB to my smart TV and it worked.
1918235
I have the same problem. I can only hear the audio over the Apple TV but not the video. If I had it to do over again I would buy a Roku. Apple the signal a lot.
1197744
This was the same issue I had and why I bought this product along with the optical audio cable. Prior to getting this, I was plugging my wireless headphones through RCA audio into the cable box since the TV did not have an RCA audio out. Unfortunately, when I wanted to watch movies on Smart TV Netflix or Apple TV, the sound in headphones did not work. With this converter, I plugged the Optical cable from the Optical Audio out to the converter than sent RCA audio cable to the wireless headphones. I now have sound for everything watched through the TV. You might need to shut off the Television speakers when using the headphones for Smart TV features like Netflix and Apple TV. I hope this helps
915933
Um, yeah that's a good question. I'm not saying u can't do it bit Not aware of a way to make the device work w/o going through my surround sound either. Honestly, even though I bought the device, sadly I came across the same thing and ended up not using it. However, you might be able to run optical out of th cable box and try that way. I'm really sorry I'm not much help but understand the frustrations
1371221
You can get the netflix app from amazon app store and it will work but the videos and the sound are not in sync. It's very jerky. I'm not sure if there is a way to make it work better or not.
1821493
Yes, mine worked wired and updated the firmware without any issues. Also launched the Smart HUB and updated the netflix app and this worked good streaming 1080i for me since he TV is only a 1080i TV.
798541
Not receiving any audio with Roku XDS, on Amazon. Other channels work fine. Had to have someone help me connect in the first place, and I don't know what to do next. Ideas?
814044
I'm not familiar with your TV, so I can only tell you how I connected it to my Sony flat panel TV. On the back of the TV there were two audio output RCA plugs. You need a cable similar to these: http://www.amazon.com/RiteAV-RCA-Stereo-Audio-Cable/dp/B000UZ66YO/ref=sr_1_81?ie=UTF8&qid=1391735210&sr=8-81&keywords=rca+cable to connect from your TV to the Acoustic Research transmitter box. On my TV, in the on-screen Audio Setup, there is an option to configure the TV audio output to "Fixed or Variable". Set it to "Fixed." This allows you to turn off the TV sound while still getting an audio signal to the Acoustic Research transmitter. After that, just turn everything on and it should work. If your TV doesn't have a fixed audio output, you may be able to connect it to your cable box. My FIOS box has a fixed audio out that works fine - but that approach doesn't work for your DVD/BlueRay player. Good luck.
2023690
I must have something hooked up wrong because my Roku does not work with my Sennheiser RS120 Headphones.I hear my TV fine but hear nothing that is Roku related. Can I do something differently? Do I need a blue tooth bridge? I would love a solution.
1926402
I don't have a answer for you about this device but I was able to get a great picture but no sound....this is very upsetting.
2146938
Fiber audio is said to have issues with synch - that could be rumor - and the cables are more fragile. If you have kids or pets that could play with the wires, I'd avoid fiber. I've never used the fiber port, though. The only issue I've had is using the passthrough port on the soundbar for my Roku. Lots of issues, fixed by moving Roku directly to the TV (Viero).
1057171
I just returned my unit and got a replacement and the new unit works fine, no problems connecting to netflix. Also, my original unit didn't process the firmware upgrades because the new unit now has blockbuster and you tube on it. So it you have the chance, you might want to take it back for an exchange.
1791028
Yes. Had the same problem with the BD 390 and Netflix/YouTube. You need to dial the Resolution down to 1080i in order to get sound. I guess Netlix & YouTube don't support 1080p audio.Hope this helps!
1655481
You cannot have Netflix on any audio receiver which is what this is. The sound from the TV is the only thing that comes into it so you can listen to it through your speakers. I researched all receivers and none have this feature. The main reason is no receiver has a video processing section in it, it's all audio. What I did is to buy a cheap Bluray player which does have Netflix, Hulu, Amazon's Prime and dozens of other on-line movies to watch. I prefer Amazon's Prime, which for an annual subscription provides the same type of movies, but 1,000% better video and audio quality. BTW, you also must have an internet connection to see any of these services, including Netflix plugged into your Bluray player.
1499602
It will depend on the application you are using. Netflix and Hulu should give you audio and video, but I know Hbo go does not support video out. What app are you using?