how do you get them repaired?
805243
I returned this item because it was damaged, and I did not get the refund tow months ago
805244
You don't. Take them back to the shop and they will give you a refund. Arnova's customer support isn't just bad. It's non existent.
1882777
Check the return policy and see if you can send them back for repair or exchange, this is what I would do and it would be the best way.
1393502
You can purchase a repair kit online. I have found you need to do this every year!
1241320
Mine came in perfectly! sorry to hear that yours were damaged. maybe contact them and ask what the deal is and what they are willing to do to remedy the situation.
888679
I believe you will need to send the machine in to the manufacturer to have this serviced. The best thing would be to contact the seller you purchased the item from, and they will be able to provide you with the necessary steps and contact info for repairs.
1556783
Yes, and there are many wonderful local shops that are authorized by B&D; to repair them. Go to B&D.com;
1692674
Same here. I have no idea about repairs, but wished the new ones were more affordable!
2259276
Contact the Mfg. Also occasionally you can find a canvas company that will do repairs but I would contact the mfg.
1931218
Mine are a few years old and the same thing happened. I spoke to customer service and they are too old to replace, but I did repair them with a drop of super glue on a toothpick. Was told the new models are threaded so you can tighten them if it works itself loose.
1425310
Hi Robin, we repair them not use them. Sorry I can't be of more help concerning their usage.
1771230
With the instructions there was an 800 number to contact them. I would first try that they could help. I have never had a problem with them
918194
About a week after I completed the repair the vendor emailed links to instructions. I looked up instructional videos on YouTube that helped. Watch more than one as some show different items of concern.
801987
After a while, just replace the buffing wheel. They're relatively cheap and do the job.
1569068
i think you would want to talk to the ones you bought them from, they should be the ones carring the warranty for them,i hope that helps
1928350
As in being repaired? Idk unless you have the warranty with the company. But best buys geek squad can fix it. Most likely with a sizeable cost.
29953
This company stands behind their products so if you have a defective item just contact them and they will send you a new part, or take care of it in the best way for you. The best way to contact them would be through your Amazon account.
1001713
Call the repair number and go thru the obligatory "let's try to fix it over the phone routine. If it still does not work (and it won't) tell them you want it repaired. They will send a pick up label for ups to come get it. The repair people are pretty useless so ask for the phone number of the place you are going to send the unit for repair. Wait for a 3-4 days for them to receive the broken unit after you send it and then call them to see that they have received it. THEY are VERY HELPFUL unlike the Dolcy Gusto people. They will replace the pump which is the problem with this machine. I went thru all of this and got a working machine back and am very happy with it now. Good luck! Call the repair number and go thru the obligatory "let's try to fix it over the phone routine. If it still does not work (and it won't) tell them you want it repaired. They will send a pick up label for ups to come get it. The repair people are pretty useless so ask for the phone number of the place you are going to send the unit for repair. Wait for a 3-4 days for them to receive the broken unit after you send it and then call them to see that they have received it. THEY are VERY HELPFUL unlike the Dolcy Gusto people. They will replace the pump which is the problem with this machine.... » Read More Call the repair number and go thru the obligatory "let's try to fix it over the phone routine. If it still does not work (and it won't) tell them you want it repaired. They will send a pick up label for ups to come get it. The repair people are pretty useless so ask for the phone number of the place you are going to send the unit for repair. Wait for a 3-4 days for them to receive the broken unit after you send it and then call them to see that they have received it. THEY are VERY HELPFUL unlike the Dolcy Gusto people. They will replace the pump which is the problem with this machine. I went thru all of this and got a working machine back and am very happy with it now. Good luck! « Show Less