What is the description of the poles - aluminum? steel? shock corded? etc. Where can replacement parts be purchased?
814631
poles are fiberglass and shock corded .. you could probably purchase replacement parts from Wenzel
814632
the poles are corded interior and fiberglass with angular connectors - parts can be found through the serch engine ( google ) serch wenzel Biscayne parts .
575096
Both are the same, except wood vs aluminum pole. I bought the aluminum. Worked well. BUT....I bought when they $20 w/free delivery. I would not buy for $39 w/ $16 delivery. They are nice at $20, but not for $55. Look elsewhere.
320946
If it's missing a pole, let the manufacturer or seller know. It will be replaced promptly.
559126
I broke one of my poles and couldn't find replacements so I cut a piece of 1/2 in PVC and slid it over the broken section. That worked. Sorry, but that is the best answer I could provide.
887832
Not sure you can buy from this company but Home Depot has similar that fit the poles. However, I would get the poles at Home Depot too. These Poles break very easily.
1038127
The Poles seem to be metal with a painted coating. The other pieces are plastic
1134125
I had the same, waiting for the return email from CS. Mine snapped on the aluminum casing the joins the to black poles. It's a shame because the rest of the product has been solid, if they would have only gone with a thicker gauge on that connector. Going to ty coming up with a custom bind, maybe pvc, for the time being.
2013157
They are on amazon as well. Just search poleish and they will show up. Less than 25.00
590565
The poles are made out of aluminum. You could drill holes if you wanted to. My husband says he would not recommend it in high wind by itself. We tied each side down with straps to water barrels and it held up great. It's a good tent but it doesn't come with anything to hold it down. You will need to purchase those materials seperatley.
1373524
It's been a while since I bought it. I returned it because it was junk. The base was a cast material- probably aluminum, but possibly steel.
857801
Guys, for some reason Amazon is deleting my posts. But Tentpole tech DOES support the tent. They said they can make me a new pole for my bay window for 11.99 plus shipping of about 8 bucks. I will try to post their exact response. NOT SURE WHY AMAZON IS DELETING IT! If you contact TentPole ask for Tom Hegerle.
1760782
Sorry I don't have an answer for you Rosiellia as we have only used ours twice and haven't had to order new poles yet. Please let me know though if you find an answer since we may need to order some ourselves one day.THanks,Tim
762916
poles are online for $15 each, but cheaper to buy another rake,Ryan!I bought a looong stick of pipe -drilled a hole in it and it is longer and sturdierthan the pole sag you wil get from adding too many of the manufacturer's flimsy alumium
814429
It's really thin wall aluminum. Mine broke in about a weeks time. I'd spend the extra money on a more heavy duty pole.
961728
I too needed a replacement pole. I went to the company's web site and found no way to order replacements. I also emailed them several months ago with no response. The best bet may be to try calling. My husband just got fed up and used pecs plumbing to repair the pole. Good luck.
66228
I would call the company and ask for extra replacement parts. We have two of these for our mono poles and find them to be excellent.
530216
poles are steel tubing that clip into the corner brackets. brackets are plastic but pretty beefy.