Has anyone had the bad contact (disconnect) problem between the base and the kettle? My Aroma kettle stopped working due to oxidization on the metals.
783297
Mine has only been used about 10 times, so I don't know how it will hold up over time.
2050397
My husband used ours over high heat on our Viking range (which is truly high). The kettle separated from the bottom coil unit when he picked it up. However, he put it right back on and it stayed together. Now we only use it over medium high heat. No further problems. A beautiful kettle
1387514
I want to know the same thing because the last 2 kettles I bought (Cuisinart & Hamilton Beach) had a small, round rubber part inside the kettle that comes in contact with heated/boiled water.
1285815
I have two and have not had that problem, but was wondering if there's a way to get replacements. Mine smells like coffee, which is fine when I am drinking coffee, but not so great with water.
204442
The unit works fine but I found tiny black residue at the bottom of the pot once in a while. I called customer support of the seller company, they were very responsive and send me a new one right away. However I found the second unit with the same issue after a while, so now I rinse the pot through every time before I refill water in it. If the seller company carry another model, I will recommend try their other model instead. I have no problem with the seller, just this model may have a design flaw. I am still using it though.
145483
good question. that's what I have, and the kettle works. but the top was already scratched. are you asking about whether the kettle will function or about scratches? I'd love to know, because I'm looking at a new stovetop.
64247
I have not had these issues. If the boiling water overflows, perhaps fill kettle 3/4 full. The handle for me has never been hot. As for the top nob, I treat it with caution, ie...do not touch till the kettle water is no longer boiling.
1009376
Sorry-it leaked at the connection point between the spout and pot after several uses...would try another tea kettle! Good Question!
1087891
hmm sounds like it is broken. our cow kettle had no loose parts, still works great...the sound is like a hooo...not a moo. ask seller to send you a replacement. good luck
187589
How did the exchange go? Did the replacement smell bad or was it good? FYI I haven't had a problem with the smell of this tea.
523444
I have had no trouble with this. No odors or problems caused because of no drain hole.I have 2 units and I would replace with same unit should one quit.Hope this helps.
151665
I just got mine and last night my kitchen had a faint burning plastic odor. I turned the thing off. If the smell dose not go away in a few weeks I'll return the unit. I expect more from an $100 coffee pot. Its possible that other people haven't smelled it because they're in a building with air conditioning where the air is always being moved around.
1019870
Never! I have had the kettle for years and apart from a slight cosmetic blemish on the outside from when I forgot to put water in before I turned on the flame, it is just like new. It doesn't wobble, its whistle is Met Opera quality, and it still shines. I love it.
841652
Dear Sir, Have you found a solution to the order/taste problem with your electric kettle? I need one and had decided on this model but now I'm not so confident.Thank you for any feedback you could give me.Roben
289030
I also found rust on the inside bottom of the kettle. Not sure what you mean by never leaving extra water in the kettle - it's a kettle, and in my house, that means it's used a dozen times a day, if not more. There's NEVER a time when it doesn't have water in it, and quite honestly, that shouldn't make a whit of difference! I got rid of it with some steel wool, it didn't return, but it did make me question the overall quality. The on/off switch on mine failed after six months, so I replaced it. The manufacturer's help line was only open Mon-Fri 8am-4pm, which only strengthened my conviction that it wasn't a great product. I ended up replacing it with an Oster, which has an actual spout that you can pour from (another gripe I had with this model), as well as a water gauge, and a much better designed on/off switch.
1106165
Michael,It is excellent. It looks short, but it does not seem to make a difference. I have not experienced any drippingor leaking from this kettle. Hope you like it!
929243
I haven't - it's probably deposits from your water supply adhering to the kettle while it's boiling I use only RO water (reverse osmosis) in my kettle and it looks brand new after more than a year of daily use. Try cleaning it with some CLR - that stuff works great on rust and hard water deposits