My first bottle was cloudy white and tested great. All 5 bottles since then have been murky brown and taste bitter. What color should it be?
791916
I believe that correct color is cloudy and drinkable I would return the others may have been exposed to high temperatures. Best to call the company to be sure.
791917
All of the bottles I have had have been a very dark brown-orange color. Because I didn't care for the consistency of the liquid just in water, I have always put it in juice so I can't really say if the taste is bitter or if one bottle has tasted different from another bottle. You raise a good question though. Perhaps it would be best to reach out to the manufacturer to determine what color the product should be when it is freshest.
791918
Edward, thank you for notifying us of the color and taste issue. We are checking into it. Please know, the color should be a very light brown but the taste should NOT be bitter. The taste will be extremely sweet but not bitter. The quality of the product should be fine since the contents are always the freshest available and sealed. If you experience this again, please notify us with the lot number and we will send a replacement or refund your money. Thanks again, Tim
791919
I would say the cloudy white. Contact the seller to see if they are having issues with quality control.
791920
Hello again - I just called the company and was told that yes, the product is a brownish color. They do have another product that is white as described, Liposomal Glutathione, so perhaps that might have been the original product?Company phone number is 1-888-519-3238 and a real human answered when I called. Website is http://www.nutrienttree.com/nutrient-tree-products/.I hope this helps.
1072456
The bottle is brown but, the serum is clear. If the serum is tainted send it back.
1813416
i have used up 2 bottles, first one is same as pic. and second one just bottle color changed to white.
486408
My bottle is green, not white, maybe the white one does not have salicylic acid.....just a thought.
445513
I ordered a bottle directly from the manufacturer (which by the way sells it much cheaper than here on amazon) and it too was a blackish-brown, lumpy and wouldn't even pour. I contacted the manufacturer who said it was definitely NOT supposed to be like that. They shipped me a new bottle and I sent them the old one back. This conditioner is ~supposed~ to have a medium dark-brown colour, but it's definitely supposed to be pourable. If you can't pour it from the bottle - send it back and get another.
524517
I would say yes you received a bad batch as mine has always been milky white. Great product though! Works great!!
2042686
I have been using for months, and gone thru 2 bottles. It should be clear! something wrong with black color, and I would definitely send it back and get refund.
640964
Idk. Mine is greenish and watery. It's not white at all. I do give bottle a shake or 2 to mix it. Maybe it's settlement? I haven ordered another bottle yet. Maybe ask company if they have chg the color.
386917
I am currently trying bleach and water. I have had this for a very long time and the bottle has become dingy. Looks like maybe mold. So I bought the newer version but the bottle leaks so we use it outside. Hope the bleach works to remove the brown dingy stuff from the inside.
584179
I just received a new bottle today and it was brown with a silver cap. I contacted NatureWise and was told that this is the new packaging. They have used up their supply of the white bottles with white caps. It is the same product. I hope this helps.
1792683
Hi dear, you should mix 2 of the tube cream (the light Brown) to 1 of the Oxidant (the white bottle). However if you put more Oxidant you will get more lighter colour but better stick to their ratio.
569619
It does change a colour after being opened and used. I have one I originally purchased a year ago from a different supplier, have placed it in a jar and used it here and there. The colour is darker, I wish I can attach a photo of it, beige like, still has a pleasant, almost nutty smell, but I don't use it on my lips, so can't comment on a taste. It does have a shelf life especially when no additives are added, so maybe yours got humidity inside and went rancid or got mold?
2137883
I just checked mine, I've had it since August anc my bottle is fine I'm sorry to hear of your issues.
1307106
Return it for a replacement, they don't really clear up as much as claimed, if it arrives cloudy it's probably going to stay that way unfortunately, just send it back :)
1661128
My 1 gallon bottles are white. I am guessing that the typical brown bottle has something to do with image or perception of the customer. But, I've not found that the white color makes any difference in the product.
543798
Are you shaking the bottle beforehand? Other than that, sounds normal to me. It has a very runny consistency.
1854408
Hi. Mine has a lt brown tint w a slight odor. I used 3/4 of the bottle and its been fine. Love the product!