Did anyone else have problems opening this box?!?!?!? Had to use a case knife. Marred the box. It was glued shut by the poly finish!!!
791900
Did not encounter anything at all like that. I gave it to my wife as a gift, and she said that it was perfect. Will the company replace it for you since it sounds like there was problem in the manufacturing?
791901
I have ordered this product twice at two different times an I did not have this problem either time. Sorry to hear it, as I feel it is an awesome product
791902
I had no problems with my box. Cover opened easily. If I were you I would return and have another box sent to you.
791903
No problem other than the initial smell of paint. Works fine now and I use it every day.
857522
I asked myself the same question J, when i ordered this product for my pop for christmas i was expecting some kind of decorative tin case. But unfortunately i was stuck with a small, feeble cardboard box. It appears that we can't have the best of both worlds J, it's either a nice tin box with a crappy knife or a good quality knife with a crappy box. Personally, i prefer the latter. By the way my pop loved the knife!!!! -vic
1689589
I have not open the box as of yet it remains sealed so I wouldn't be able to respond to your question. I hope that when I do open the box everything is intact .
27010
My son says there was a seal on it he had to break open. He says it is the same seal on the YouTube videos made by skulshurtagultcg, who orders the same boxes and opens them in the videos.
1843752
I had the same problem at first, but after reading that others open it easily I tried again and found that it is best to open it from the corner, don't try to open it near the "clip." Now I, too, can open it with a "flick of a finger" as Beth responded earlier.
2177376
Mine was ok, but it's a big box and has no styrofoam, so the order may be damaged in transit. I think they should use Styrofoam or other material for protection, however the plastic is hard, certainly there will be no problems. I hope there are no problems !! :)
1636845
Don't worry about it's package condition at all. In my case, how to pack the knife was enough to protect it from any physical shock or impact during shipment. There was full of vinil with injected air and ball shaped newspapers surrounding my knife in thick and hard carton box. I hope this will be helpful for your purchase decision. Thank you.
861863
This was an issue for me as well. You have to twist then pull apart. It is quite hard at times.
1973541
If you can still open the box, take it to a lock & key place. They should be able to redo the lock and make you a new key! Best of luck!
43181
Hi Tallyginger. Nope didn't get that far. I bought as a gift for my partner. She opened the box. Loved it a first. Opened the zipper and the zipper failed. Zipper opened in front and behind where it was supposed to be closed. So we didn't look any further. I re boxed and sent it back.
877750
unfortunately, I often need to cut the box open, but if you look carefully there is a small piece of tape at the top...I hope this helps!
1616848
Good luck! The box was not constructed well so I had to tape all corners after it was opened. The picture on the box is still intact :)
2164492
When I received mine I could not open it either. I returned to Amazon immediately. I would call Amazon customer service for advice.
1973540
If you can still open the box, take it to a lock & key place. They should be able to redo the lock and make you a new key!Best of luck!
183346
Craig-did they solve your issue? My case arrived yesterday and the function key isn't working, wondering if I should scrap it and find a different brand/manufacturer.
127195
Getting into the box was my biggest problem! The plastic wrap came off pretty easily...
1971684
Had to do the same thing. Force it open brand new. Does not make a lot of sense to me.