Why don't you respond to my request for help? It does not work on my bike and I need to return it.
790408
I bought this for my husband bike and install it I have no problem installing it and it works really great.
790409
First I am just a customer like you I do not work for Amazon, I just know how to make this work for some by using shims which Amazon sells cheap if your handlebars are too narrow if this product is too small on the other hand then you need to contact them and request an RMA not me third this is the first I am hearing this question so please do not blame me for no one answering your question I hope this helps you good luck.
209076
I couldn't either. Take it with you to a bike repair shop & ask them if it's right for your bike. It wouldn't attach to mine. I returned it.
1984689
Hello. I did send the bike back. Amazon's service was great, once again. The left hand grip was tearing in two places. It had a total of three hours use. The chain drive is very loud. There is no way to fix that. New road bikes don't have that noise. This one gear spinner should not be so loud. I liked the elbow pads, however that is a where the hands go. One of the pedals came off and was stripped. It would not go back on. I know I put it on correctly. For a new product this should not have so many problems. Spend a little more and get a quality product. I got what I paid for. Hello. I did send the bike back. Amazon's service was great, once again. The left hand grip was tearing in two places. It had a total of three hours use. The chain drive is very loud. There is no way to fix that. New road bikes don't have that noise. This one gear spinner should not be so loud. I liked the elbow pads, however that is a where the hands go. One of the pedals came off and was stripped. It would not go back on. I know I put it on correctly. For a new product this should not have so many problems. Spend a little more and get a quality product. I got what I paid for.
1505621
Good luck. I sent mine back for a refund. I was not happy with their customer non-service either.
535469
There is something wrong with the units, I brought it to a bike store and they could never fix it. I am suppose to return it and send it with a prepaid paper that they sent me but I cant find it anymore, can u please send it back so iu can send it to you.
1045923
It doesn't work send it back. I had the same issue , sorry you got a dud just like I did
1502966
Sorry Tobivil, I no longer have the bike. Worked fine on my old Schwin though.
514624
It's hard to explain can u contact me by phone about this bike things u need to know about this bike
1671408
Same thing happened when I purchased this bike for my grandson. the other online reviews say that the gears strip and the bike stops working. I returned bike and asked for refund.
1247460
It's probably not your charger... My daughter used hers for 5 minutes and it never charged again. The whole bike is not what it was supposed to be..
1530165
I wish I could help. I have no idea. Order it, make sure you can return it, and see. If it doesn't, return it. A bike shot might know.
1410075
Sorry, I didn't post my entire results. I ended up replacing the DC motor for the bike twice. The second time was a charm. I now have two good control panels. I would recommend requesting the DC motor. It is not easy to replace, and there are no instructions included with it. I spent a bit of time fiddling with it to make the resistance appropriate.
1656568
I also need help with the stripped pedal. It has fallen off. I need to get this fixed soon. I use the bike every day.
1126667
Sorry you got a bad one. Mine works perfectly. Hopefully you can get a replacement.
1381794
I posted an answer about starting up. Ido not have manual except for directions that came with the bike which I found unclear.
1813031
You may have the front fork flipped the wrong way. Try switching it the other way and see if that works.
1405346
Try holding in the clutch while moving the bike. If that doesn't work, you need to adjust your clutch cable until the wheel turns freely and when you let the clutch out it should turn over the motor.