What's the warranty on this product? I bought it about a year ago and the Ophthalmoscope started acting up 2 days ago. I can't get polarized light
813013
I'll just leave this here: http://www.welchallyn.com/en/service-support/warranty-service-contract.html
813014
I don't use it very often do mine is ok , if you check the manual , you will find out that for this issue you have to call directly the manufacturing
66346
Hello Sorry your lamp stopped working. I am not sure about the warranty. Mine is working so far and I like it. However I think there must be default 1 year mfg warranty. Send the email to the seller to see if you get a response or just contact Manufacturer.
1263962
Thanks for your reply. I don't think I have done anything to inhibit lens movement and I have wiped the lens mechanism several times with a soft cloth. I did contact Olympus but because my warranty period had ended several months prior, they were charging $189 just to diagnose and if it needed something "extensive" it would be an additional cost to repair it. I plan to purchase another camera instead of repairing it but it will not be an Olympus. Bummer, I really liked this camera when it worked.
1006888
I have the same issue. Its likely that either the LCD is not correctly polarizing, or the display 'glass' (plastic) has a polarization issue. Kind of odd that QA would not catch this.. :(
835443
It turned on for me but the light for the opthalmoscope is abysmal. I didnt want to buy a million dollar otoscope/opthalmoscope set so I bought this one, but returned it because the opthalmoscope sucked. I bought this instead http://www.amazon.com/Welch-Allyn-opthalomscope-MOD-95001/dp/B000RJXUDS/ref=sr_1_1?s=hpc&ie=UTF8&qid=1394643843&sr=1-1&keywords=welch+allyn+diagnostic+set+pocket Amazon will give you free shipping for returns since your product is defective
1867020
I didn't ask about their warranty, but when I received mine, the objective lense wouldn't go past 100. I contacted the vendor and told me to send it back (their cost) and they would correct the problem. Due to a misunderstanding with the customer service person they reimbursed the entire cost. I called and complained to the manager who instructed me that if I still wanted one, he would sell it to me at a discounted price directly through them. I received the scope and am very pleased with it. Hope this helps. I did ask the manager about warranty, and there is one, unfortunately, I don't remember the duration; it is directly through the vendor. I didn't ask about their warranty, but when I received mine, the objective lense wouldn't go past 100. I contacted the vendor and told me to send it back (their cost) and they would correct the problem. Due to a misunderstanding with the customer service person they reimbursed the entire cost. I called and complained to the manager who instructed me that if I still wanted one, he would sell it to me at a discounted price directly through them. I received the scope and am very pleased with it. Hope this helps. I did ask the manager about warranty, and there is one, unfortunately, I don't... » Read More I didn't ask about their warranty, but when I received mine, the objective lense wouldn't go past 100. I contacted the vendor and told me to send it back (their cost) and they would correct the problem. Due to a misunderstanding with the customer service person they reimbursed the entire cost. I called and complained to the manager who instructed me that if I still wanted one, he would sell it to me at a discounted price directly through them. I received the scope and am very pleased with it. Hope this helps. I did ask the manager about warranty, and there is one, unfortunately, I don't remember the duration; it is directly through the vendor. « Show Less
1325601
Do you live somewhere really cold? Mine had sat on my doorstep for a while in zero degrees Fahrenheit. Cold can weaken a battery as I'm sure you know. That's a possibility, or maybe the lenses/lens covers are dirty? Try looking at the beam from different distances also. PS don't be shy about sending it back for a replacement.
1555615
You could try to change out the battery. It could have been on it's way out. Also sometimes I have to push the button a couple of times to get it to respond. And then it's seems if the eye is in too much light it won't work properly either.
1959650
Your best bet is to contact the manufacturer. As the old adage has it, going to the "horses' Mouth" is likely to net you the best answer. Depending on how long you have had your telescope and the circumstances of the breakage, your instrument may be under warranty.
1545906
If you are referring to the Hoya top-of-the-line polarizer, it's the absolute best you are ever going to get. I have no idea why you would have this problem.
1019978
Mine was snowed on this week. Eventually with 3-4" the light melted the snow.no issues with broken lens.I like the look .much nicer than my old ones I had fluorescent in.
2080932
Ohhh very sorry to hear that, absolutely it shouldn't behave that way at all, it says things went wrong during the shipment and may be glasses were displaced inside or even broken. My advice would be that Return it ASAP and get a replacement, why to take risk.
2121873
I did mine at least 4 months ago. I noticed the lenses started to have a haze/showing sign of yellow already. Understand, I live in Houston, Texas, where we got sunshine most of the time, including winter.
404923
Contact manufacturer, they will ask for proof of purchase and whats the problem with the unit. They will the. Build a profile for you unit and ask either to ship it to them. One year on the warranty they are really fast as I use them in my company installations. Great unit USA Optoma USA Headquarters3178 Laurelview Ct.Fremont, CA 94538Tel: (510) 897-8600Fax: (510)
1390433
Did it arrive that way? It should look smooth and clear. I bought mine on black Friday through Amazon and it still looks goid. I would contact Visual Land there should be a 1 year warranty. Good luck.
2052732
I bought many lights from this guys,they are manufacturer,and have a agent in us, i contact them before for wholesale price. becuase this is a problem on shipping,i leave a message to them, they called me back. so good,i think the warranty is ok.24 Global Market??? I found you guys copy the Greatlux infomation and picture.when i click,i can not find any lisitng from you,How can i trust you???
2191421
I do not know the warranty on this product. I only had a day before I decided to return it. It was a good light but not what I needed it for.