What happens when you try to turn the keypad without entering a valid combination? Does it turn without opening the lock or does it not turn at all?
806447
It does not turn. The dial mechanism is plastic, if forced it will strip. But the safe will stay locked.
1415600
I never had a problem opening the safe. You just can't forget the code or you are locked out for a few minutes. Had to replace the batteries only one time, which is easy. Never thought about finger pad not working. Hope I wont have to find out.
2081894
Hello, the keypad is not lit up. It does have small Green and Red indicator lights that tell you if you entered a correct/incorrect code or if it read your finger scan. TOn a side note, I've had mine for close to a year and it still works like a charm. I've been very happy.
838582
No, The do functions much like any other door. Think of the key pad as a key hole. You can only enter a locked door from outside if you have the "key" code. On the inside the door automatically locks behind you unless you press the unlock button or have a Mode on that keeps the door unlocked. From inside you can come and go no matter what mode the door is in locked or unlocked. (This means you could possibly lock yourself out if you don't know the status of the lock mode)
1742577
As I remember my locks came set on zero waiting for my combination to be set. If the one that won't open was set to another number and the key pulled then the only way to open it is to try every possible combination. I'm sure Amazon will replace it as defective.
603646
Hi, I had the same issue. I followed the instructions, set it to 000 and was never able to properly set the combination. Now I have a useless lock.
983920
You can only set time for autolock, there's no lock button. Go to settings -> security settings -> auto keypad lock.
1502013
It not only powers the keyless function, but the battery also lights up the buttons if you try to operate it in pitch-dark. If you remove the battery, the lights will not light up, the keypad will not function, and you will not be able to use it for the intended purpose...AS A KEYLESS LOCK. Leave the battery in, JP.
448644
Yea it can. Keypad can rotate of and there is a key hole. It comes with the keys
136626
Put in a fake combination after you close and lock it. I really never had the problem you're having, but tricking it with a fake combo is the only way I can think to arm it. Then it seems you'd need to put in the correct combo to open it. Good luck. If that doesn't work, contact the manufacturer about a fix or replace ment.
2022586
If you are referring to the number key pad, you need to press the "num Lock" on the upper left corner of the number pad. If the light is ON then it should work. If this is not what you meant you need to provide more details.
2242604
I had no problem programming my keypad and remote. However, I had been made aware of the old versus the new keypad problem previously. Confirm you have the current model. If not, exchange it.
378379
I'm not sure what the problem is. The lock automatically resets itself after you open it using the code. If you have set the lock to 'unlocked' using the knob/lever on the inside of the door, just turning it to the 'lock' position sets it to 'locked'. You can hear the lock setting. There is no need to re-enter the code. Or have i entirely misunderstood the problem? I have two of these style locks and never have to re-enter the code.
298368
I went back to the manual to answer this. U can enter as little as a 3 digit combination up to a maximum of 6. But they are better described as inputs since each input can also be a combination of 2 or all 4 buttons pressed together at the same time. So it is pretty impossible to get into this thing if u don't know the combo. As far as invalid entries go, it just beeps quickly 3 times and the LED light blinks red instead of green when the wrong inputs are entered. U can try again immediately without having to clear anything. Takes like 1 second and u can try again. This thing rocks.
1414354
With this lock it you must manually turn the key to lock it, so there would be virtually no way you can get locked in. Even if you accidently locked it without the pin engaging in the lock, it cannot be pulled shut locking you in because the latch would lock so that the pin cannot engage...if that makes sense to you. The final answer is an emphatic NO.
1631577
It's not a combination lock; it's a keypad lock. A combination lock generally involves turning a knob clockwise or anti-clockwise between three or four numbers on a dial. This safe has a simple keypad where you press up to four digits between 0 and 9. It also has a key lock behind a removable plastic panel on the front.
530494
Been using mine for a few weeks now and the only glitch was the backspace not responding. Lifted the key off, gently with a knife blade, and jiggled the little button and, presto, it worked! Put the key back on and so far, so good. Don't have any idea why it would just stop working if it had previously. Sorry, hope someone can help. Will be watching the reponses.