water pump quit in my spa in the box.do i have to replace all power unit ?
798868
Hi Peter, this is Richard with Oceantis, we're a separate company from the manufacturer that serves as the troubleshooting and repair center for these spas. When you have some time to be near the spa, give us a call toll-free, 855-772-6269. My extension is 304 and we're in the office Monday through Friday from 8:30am to 5:00pm EST.Many times, a non-flowing pump can be troubleshooted over the phone and we can get it going again after guiding you through some simple diagnostics not in the manual. I'd also be more than happy to provide you with information on sending your pack in for repair. Hi Peter, this is Richard with Oceantis, we're a separate company from the manufacturer that serves as the troubleshooting and repair center for these spas. When you have some time to be near the spa, give us a call toll-free, 855-772-6269. My extension is 304 and we're in the office Monday through Friday from 8:30am to 5:00pm EST.Many times, a non-flowing pump can be troubleshooted over the phone and we can get it going again after guiding you through some simple diagnostics not in the manual. I'd also be more than happy to provide you with information on sending your pack in... » Read More Hi Peter, this is Richard with Oceantis, we're a separate company from the manufacturer that serves as the troubleshooting and repair center for these spas. When you have some time to be near the spa, give us a call toll-free, 855-772-6269. My extension is 304 and we're in the office Monday through Friday from 8:30am to 5:00pm EST.Many times, a non-flowing pump can be troubleshooted over the phone and we can get it going again after guiding you through some simple diagnostics not in the manual. I'd also be more than happy to provide you with information on sending your pack in for repair. « Show Less
798869
While you don't absolutely have to replace the power unit, you do have to return the entire unit to Oceantis for repair. After shipping expenses and repair costs, it generally makes more sense to just replace the entire unit. My last replacement lasted only a little more than a year, prompting me to dismantle and store the tub until a better solution can be found. Good luck.
524483
If you have full voltage at the valve and the wireing is correct then the only other problems are either a plugged water line, or a bad valve power head. Pull the little black lever all the way down to manually open the valve and if you get heat then replace the power head. This is very common to have them wear out after a few years.
1378122
Unsure. I had to replace the whole thing (most recent purchase) when my older one died.
991803
I had the same problem and the person who takes care of my pool said it would need to be replaced. He told me it would cost less for me to order it through Amazon than having him change it for me. The new unit is super easy to change. I just popped the old one off the wall. Look how it is plugged in and do the exact same thing with the new one. Mine now works and looks great.
53814
The pump has a cord that plugs into a 110, and it IS connected to the pump. The pad has two rubber hoses that attach the pump to the pad. THESE can be detached from the pump, allowing you to replace the pump or the pad.
1569577
Replace the entire unit; at least, that's what the folks at InSinkErator told me. The unit I had did not feature a replaceable connection at the top which is where it leaked.....
1895568
The unit doesnt.connect to external faucets, it's internally connected to the pump powered by 4D batteries. It takes a phillips screwdriver. This done by removing the power unit(the white top portion). Becareful not to lose the rubber gaskets, this keeps the water from entering the power source. There a pump for the shower head and a pump for the spa portion. Don't fill the shower head area past the marks. The shower portion is removeable. The last advice I give is that the bottom of the baby support, cut a slit on both sides of the plastic, the cloth support easily slips off. The slits need to be done under the head support area.
2084001
Unscrew the system off. Take out the filter drain the water and reinstall. If that doesn't help call waterchef customer service they are Greta they helped me install mine
758324
inspect wiring for damage,make sure it didnt pull wire off of humidistat,and if water line isnt kinked or broken it should be okay
1914561
Correct - just remove the old unit and replace with the new unit. Should take less than one minute...
1085270
None I just removed the old one and plugged the new one in. You might want to have a poolman do the work.
608827
I'm uncertain about a replacement. It might be less expensive to replace the entire unit. Although, if you go to the company website they may offer one.
796795
It is complete. Install onto exit piping in your sump, and plug it in. It works. I also have an extra battery-powered backup pump-and-float-switch, but if you aren't too worried about whether you have sump pumping if there is a power failure, you don't need that extra stuff.
474390
Broken pump. You can rrplace it at naturalcurrent.com or reach me at ncsavior@gmail.com Annq
2037380
Is the power light on? Try to plug the seat into another outlet, maybe use an extension cord. If still no power light, then the unit is DOA. I assume you hooked it up to water and valve is on?
177230
I'm sorry this pump went into a system that I was building for someone else. I can get the serial number if needed. Is there a possible problem that I need to be aware of?
758323
I assume you are replacing the cracked unit with a new one that is identical in revision. If so, there should be no reason you cannot use existing wiring and control. I would replace the waterline, though.