I just received my unit and I have a couple questions I have not been able to find answer for: 1. How long does the water hold on to its new "structure." Does it last or do we need to drink it right away? Does putting it in the fridge help? Is it OK to...
789700
The structure should be good for a couple of days. water temp shouldn't make a difference. Check with the manufacturer on storing in the fridge.
60674
I put in warmer water..and swish it around..and then using a long stick w/ a small towel rubber banded to the stick, clean it out....the water tastes great...
516745
Hey Exquisitus, first you should know, a dropper is not included as far as how many drops you need i don't know that right now but i will definitely get back to you if you still want to know after you read this. After about 15min they say the water is safe to drink, but to kill everything you need to wait 2-3 hrs. If your looking to do long hikes and things like that i would recommend getting a gravity filter. These (in my opinion) are better than the water drops, work almost instantly, and kill the same amount of bacteria. I hope this helps!
304816
My husband fixes it. He puts water into a blender and then adds 1 packet and runs it until all the particles are mixed well. Then, he chills it and we have it at dinner time. He usually fixes it early afternoon so it gets nice and chilled. Then, when we go and drink it, we had 2 or 3 ice cubes to make it good and cold. I hope this helps.
970050
Hi Janice... I keep the water in the cleaner side if some left over from first cleaning. I use it later so it is cold and I've found itto work well... not sure if that is what manufacturer had in mind, but my experience shows it works. Perhaps mix in warm water and then let it cool???
988050
I'm sorry it took so long to answer, I was trying to get a hold of the company. It lasts for about 2 hours under continuous use before needing to add water. If you have any further questions, feel free to ask.
1962921
Like the others, I can't answer the first question. We opened our last can over a year ago and it is still good to drink when we mix it with water. I think the expiration date and the usage after opening as the company lists it is very conservative. It holds for much longer than they say it will.
1168609
Either you have hard water and need to clean the unit, or possibly something got into the machine. I have taken off the plate on the bottom of the unit (kind of a long triange with 3 screws) this was recommended from one of the critiques I read. I only use bottled distilled water, as our's is so hard, and it will keep the life of the machine extended. Hope this helps.
1695555
I like cold and slow - usually do room temp water and overnight in the fridge - for best structure and flavor (IMNSHO). Much faster response with 105 degrees F water. Say an hour or three on the counter. YMMV.
1469383
It's been 4 months and my water filter still seems to be working great (2 person household.) Would be great if someone could post a link to a consumer reports type article about this subject. Of course the mnfctr is going to recommend faster changes than are necessary to get you to buy more. I just set up 3 month regular shipment from Amazon, to be safe.
1082060
Mine tasted a little funny the first few water fills, but was fine after that. I use bottled water in mine. You could try running a batch of vinegar water through it, just make sure you run a couple batches to rinse it well.
1226553
I'm on my second unit in 6 years. I'm afraid they don't last very long. I have somewhat hard water and use the unit about once or twice a day. I haven't been able to find anyone who has replacement parts or offers service. There's not a whole lot inside - just the tank and heating element but the only option I've found is to replace it. Wish they lasted longer.
1739454
Not sure what happened with the other folks but mine will be 2 years old next month and I haven't had a single issue. My Keurig brand before this only lasted 1 year. I use mine about 6 times a week. Coffee, tea and cocoa.I do use R/O water (though I read that I should not), as I want my coffee to taste good.
1897033
Try running it without any coffee. What does the water alone taste like? If its brand new, then run it through with water (only) a few times, including steaming.
1290332
Mine is still new. It hasn't been used. But yes. If it is chilled water that is what it's designed to do.
2127920
I've only had my unit for 3 months, so it hasn't come up yet. But, my understanding is anywhere from 6-12 months, depending on use. I love it! No more lugging water in the house, rcycling all those bottles and I use my own water. The water taste great too!!
1359638
I've had it installed on our dog crate door for a little over a month now and I've not ever cleaned the bottle. It hasn't gotten dirty so I haven't seen the need to clean it. My dog uses it during the night and for a few hours during the day. Now I'm curious why other people would clean it once or twice a week ??? Maybe it's because of all the water not being drank ??? My dog almost empties the bottle daily... so since I fill it daily he's always got fresh water in the bottle.