After about 1 year of use without issue, the espresso started coming out cold, the froth is watery and I pitch the whole thing. Any suggestions?
816254
Hey Katie, I have one of these(a terrific product). If you still have it(or haven't figured out the problem) try using a very thin metal wire to clean the stem and the valve that makes it froth. I had the same problem and after reaming it out, it went back to working the way it should!
914829
I never received my espresso machine. but u should only have to run it once or twice . ur unit should be heated anf a pump should be running when ur brewing . if not it should be a warranty claim. contact ur seller.
1865935
I have the glass carafe, and they easily develop cracks that you only see as soon as brewing starts!-I never brewed without water, and don't put it on the hot plate until it's cooled off.The replacement carafes (3) were Pricy from BV's Espresso Supply link, and appear to be defective/cracked/... BV rejects!
683449
Ok. Your coffee maker is still under warranty. Return it to where you bought it and get another. If they don't cooperate, contact Mr. Coffee, online, and they will make arrangements to send you a new one. I just did this very thing because of a bad heating plate that rusted out. Best of luck!
453521
I've had this coffee maker for many months with no problems. If I were you, I wouldn't chance it, just return it or exchange if possible.
233481
You guessed it! Finer grounds and just keep packing it into the portafilter. I was having the same issue, it looked more like a cappuccino than an espresso. I'm using a different scoop from the one that came with the machine. After an initial scoopfull, I keep sprinkling more coffee in there, and give it a tamp until it's right to the rim. I'm also being careful to clean the gasket after each time I use the machine. Good luck!
1183799
On my machine that only happens if there are grinds all around the inside of the group head which make the seal faulty. Make sure you get 'up in there' with a wet paper towel every couple of uses. Also, u could be using a little too much espresso. That's all I got! Good luck
753040
Is the machine new? If it's old, did you clean the machine and prep it for storage last year? If you didn't you can try the cleaning fluid or get some very hot distilled water and try to clear the machine. BTW, did you use distilled water last year? If you used tap water you may have scaling build up which may not be fixable.
1250950
Mine feels and looks like glass or a VERY high quality plastic. I've never felt it get cold or hot on the outside even when my espresso is steaming but the inner walls do kinda fog. If its REALLY hot then the outside might feel slightly warm but its barely noticeable. Maybe you have a defective one? Im not sure. :(
820781
Not sure. My grinder just got clogged last week for the first time, but I think it was because of moist beans while on espresso mode. We keep our beans frozen, and I think the beans got damp from condensation. I tossed the beans and I've had no trouble since.
1072905
I have had this happen with other types of frothers too. Have you changed the type or temperature of the milk?
193456
I'm not being sarcastic but have you made sure there are fresh batteries in it or that the batteries are inserted correctly? There are so few working parts on this little frother I can't imagine what else could be wrong with it. I hope this helps. I've had mine less than a year but have had to replace the batteries twice. Hope this helps.
1630219
Im on my second new unit which has just failed after about a year. The heater gets plugged and the unit is inoperable. Just contacted Cuisinart and will see what they say, but I won't be buying a new replacement again. It can make wonderful espresso! But I expect a machine to last longer than a year or two. Both units failed in the same way and had been run in two different locations, so it likely wasn't an issue with my filtered water.
1897035
I have same machine. Never had any issues. Only suggestion is to ensure you use quality espresso ground coffee. If that doesn't help return machine.
1285399
Mine did the same thing. Turns out it was leaking coffee through the metal heating plate at the base of the tank. Tightening the screws on the metal plate did not solve the problem. Possibly I warped it by pouring cold water on it while it was hot? Not something I normally do but it may have happened once or twice.
2256410
Funny you say that..I ordered this espresso machine last Christmas and had to return it because when I opened it it had water all over in the box..I figured the box got wet in shipping. Amazon quickly replaced with no hassle.. how strange!
914830
It's crazy, huh! I thought I had broken it or burned out the pump motor. My "mistake" was not filling the water reservoir all the way to FULL. And it was making a horrible sound, too. Funny thing was, I could get steam to come out of the steam wand, but not the coffee maker. So I unplugged it, let it rest for awhile, read the (poorly written) directions again, and then made a second attempt. This time I filled the water tank completely full, turned it on, waited for the green light, and then flipped the switch. Success!...(Although it still makes the horrible grinding noise). I am currently looking for another (different model) espresso machine, I don't like this one AT ALL. It's crazy, huh! I thought I had broken it or burned out the pump motor. My "mistake" was not filling the water reservoir all the way to FULL. And it was making a horrible sound, too. Funny thing was, I could get steam to come out of the steam wand, but not the coffee maker. So I unplugged it, let it rest for awhile, read the (poorly written) directions again, and then made a second attempt. This time I filled the water tank completely full, turned it on, waited for the green light, and then flipped the switch. Success!...(Although it still makes the horrible grinding noise). I am... » Read More It's crazy, huh! I thought I had broken it or burned out the pump motor. My "mistake" was not filling the water reservoir all the way to FULL. And it was making a horrible sound, too. Funny thing was, I could get steam to come out of the steam wand, but not the coffee maker. So I unplugged it, let it rest for awhile, read the (poorly written) directions again, and then made a second attempt. This time I filled the water tank completely full, turned it on, waited for the green light, and then flipped the switch. Success!...(Although it still makes the horrible grinding noise). I am currently looking for another (different model) espresso machine, I don't like this one AT ALL. « Show Less