I need a replacement pump. How can I get one? Thanks!
799457
I just googled it when looking for parts. Here is the link where I purchased mine from.http://store.petsafe.net/drinkwell-360-replacement-pump?utm_source=google&utm;_medium=cse&utm;_content=PAC00-13206&gclid;=CIrou4-2pr4CFaZlOgod1yUA9g
799458
You can get all replacement parts from the manufacturer and they are REALLY helpful. I've had the Platinum for years and only had to order a new bottle. You might be able to just clean it - I clean mine by taking apart the filter and cleaning with Q-tips or pipe cleaners) about once every 2 months and it still works fine after all these years.
799459
I haven't had to replace mine but I believe the one found here (http://store.petfountain.com/drinkwell-360-replacement-pump) is the correct one. Before you replace it, I recommend you dismantle it a bit - pull off both ends, pull of the 'fan' cover after you remove that end piece - and wash it through with super hot water. Mine has stopped working twice when I've plugged it back in after doing a cleaning and it meant I didn't clean it well enough and there was still gunk inside. When I re-washed it, more came out and then when I plugged it in again, it worked perfectly.
799460
I zoomed in on the http://store.petfountain.com/drinkwell-360-replacement-pump picture and the part number is SP400LV. I have had a similar adjustable pump for years and it can be easily taken apart and cleaned. The non-adjustable replacement part on this site is Petmate Fresh Flow Replacement Pump, 12V pump with 120V converter w/o flow valve
820295
Your best bet is to ask Amazon about replacing it or you can go to a Walmart or similar type store to buy another air pump to us separately. It will not replace the built in, but it will allow you to inflate the bed.
1510626
I just replaced mine. It's fairly difficult, but I sourced the hose from ebay. Look for AIR TOOL PUMP REPLACEMENT 18 INCHES PORTABLE. It cost me about $7
802559
I would advise you to get a professional to do it. I am fairly handy and decided to do a job myself. I bought what I thought was an exact replacement pump for my A/C system and in the end had to get an A/C technician to install it as it was not the correct one. The replacement did not have the automatic electronic connection (or something like it). He had to do a work around to get it to work. When there are so many models, it is easy to pick the wrong one. Maybe you will have better luck than me.
2202667
Hi I could not find them separately so I had to order both, my problem was the metal part, somehow that is the part that gives more problems, my advice is to buy the whole thing and sooner or later you will have to replace the pump itself. Maria
939585
I would recommend contacting them directly. They were fantastic about replacing my air pump. It's likely they will have replacement fins ready to ship. There should also be a nut and bolt included in your current set up. I'd request another just to have a back up.
299243
Great warranty response. They sent me a new pump when mine failed after several months. Cordial, polite. I would buy these again. You can get parts, too.
1615569
There are terminals that you plug into. If you are replacing a bad pump the old pump will have the same set-up. Check your old pump to see if there is a plug running to it.
1815913
There is a place called replacements.com. Or get on ebay. I just googled it recently.
177230
I'm sorry this pump went into a system that I was building for someone else. I can get the serial number if needed. Is there a possible problem that I need to be aware of?
1891959
I could not tell i never received the right pump from them. so i bot ells where. i would check to see if there is a reset bottom on it. if not send it back
373483
You could put the pump in a large bucket or garbage can filled with water and recirculate the water. If that doesn't work for you you can always call 888-7827483 and press 1 for technical support.
926514
Go on line to karcher.com phone number there. I needed a replacement reservoir and they were very gelpful.
135965
To be completely honest I do not know if there is a replacement pump. Though have you tried taking it and cleaning it with a q tip. If you clean the motor with a q tip once a week it helps. If it is not pouring water out take it apart and clean it. Do that once a week too and it should work for a long time. The tank that holds the filter comes off so you can clean out any hair that may get caught. I hope this helps. It would not hurt to call the company to see if you can get a replacement pump if my sugestions do not help. Wish I could be more help.
2050880
Should have a 1 year warranty and what is the problem with it... pump not working?
1860365
Hi- don't know how this got to me but I don't have one of these pumps. Can you please tell amazon they have this wrong.
425951
These are exactly the replacement for the pump. I purchased 3 so I wouldn't have to order for awhile. Went to petco twice but they never have them.