i just received it. i cannot open the boom arm, any ideas??
820279
You must pull the boom are ALL the up and in then attempt to tilt the neck.
820280
Had same thing first off. Loosen everything, pull out top shaft all the way to the end. It does seem to stick the first time and may break but it won't.
1983198
Press the menu key (upper right key on the from right) then go to loud speaker setup and be sure you don't have it activated for anything. If that's not it, try removing the battery for a minute and re insert it and you will need to just reset the time and date. It should work OK.
87222
Hi, you might have a problem one, I can turn mine right up, when I did it by mistake when I first used it nearly blew my ear off !!!, may be ask for a new one ?? any other quires, just ask, Richard , have a nice weekend
508890
I'm pretty sure it doesn't open at all. I tried the same thing and just gave up after a while.
277697
It's broken. I had exactly the same experience, and contacted them. They sent me a new one that works fine.
1687978
Forget to mention do not drop the speaker . The first speaker I had like a man at work let me borrow it I was supposed to pay him the next day but he checked out so I got the speaker for free, any way my son dropped it , it didn't work right ever sinc. I had to shake it to get it to play . ( something loosened).
2114168
There is nothing you could do except try to return it. I bought mine and enjoyed it for a whole hour and still can't return it! (Fred).
599989
Try restarting both the iLive Boombox and the Bluetooth source device and reconnect...
1726327
I struggled with this also, but it's actually super easy...it just slides apart. Use your thumb and index finger and hold the sides above the clip, and use the same hold in the middle of the bottom piece and then pull apart! Hope this was helpful. It's a really wonderful band, and I didn't have issue with the headphone jack as others did. Once I got it open and the Ipod inside, I was very happy I made the purchase!
1175365
I had the same issue. I pried the two halves apart with a small screwdriver. I was convinced that I would crack the plastic. Went very slowly and was able to open it. Good luck!!
1609119
Sorry, but the only thing I can think of is to take it to a locksmith. They can open it for you.
110447
There is no way to fix it...it's the speaker it's self that is so low. There is no volume button on the actual speaker, this was a bad investment on my [part.
1978514
I cannot get mine to open either. Set it to TREE and then tried quite a few other nearby possibilities... Sending mine back. Bad directions or someone was feeling mischievous!
1021279
There is a tiny slot between the batteries (two tiny screws show) on the opposite side from the speaker. If you have a small enough screw driver, you could open it and see what the trouble is or just return it for another one. We love ours.
430860
I dont know why you are having that problem, i had no such issue. Once i plugged it in using the cord that i received with it, it picked up just fine and i was able to open it. My advice woukld be to contact the seller and explain the issue you are having.
82835
I just walked over and shook ours. I don't hear anything. No... perhaps you should exchange yours for a new one.
1258827
Let me ask, do you have it on the charger? Because if you do, it will not play the flash drive. Just as a suggestion, return it while you can because it is very hard to navigate your music files and then mine simply got stuck on one song and wouldn't play anything else. Needless to say, I trashed it about a month after I got it.