Bought 2. They programmed perfectly but the range is weak. If I replace the batteries, should the range improve? **UPDATE 2 - 2/24/13: I've learned that, if the unlock button doesn't work right away, I can push the lock button (it usually works) and...
803075
I don't know, I am having the same problem. I'll look at the battery option myself. Update-- I just changed the battery (CR-2032) and the range picked up. The battery is rated at 3 volts but the actual voltage was 2.8 volts, just enough to cut down the range.
988457
Mine wouldn't do the auto program or the one where you point the old one at it and press all the buttons. I had to do it one button at a time, manually. As to how that works, I'm sorry but I can't remember exactly. I just remember fighting with the thing for a long time.This remote has now become nearly useless, as the main select button has to be mashed hard to get it to react, and the up/down selector ring is also barely functioning. It has also become very position sensitive and has to be pointed directly at the Dish box to work, and is slow even then.I have bought a new Sony RM-VLZ620 to replace it. Sorry I was not more help. If I knew then what I know now about the URC, I would have sent it back. You should too. Mine wouldn't do the auto program or the one where you point the old one at it and press all the buttons. I had to do it one button at a time, manually. As to how that works, I'm sorry but I can't remember exactly. I just remember fighting with the thing for a long time.This remote has now become nearly useless, as the main select button has to be mashed hard to get it to react, and the up/down selector ring is also barely functioning. It has also become very position sensitive and has to be pointed directly at the Dish box to work, and is slow even then.I have... » Read More Mine wouldn't do the auto program or the one where you point the old one at it and press all the buttons. I had to do it one button at a time, manually. As to how that works, I'm sorry but I can't remember exactly. I just remember fighting with the thing for a long time.This remote has now become nearly useless, as the main select button has to be mashed hard to get it to react, and the up/down selector ring is also barely functioning. It has also become very position sensitive and has to be pointed directly at the Dish box to work, and is slow even then.I have bought a new Sony RM-VLZ620 to replace it. Sorry I was not more help. If I knew then what I know now about the URC, I would have sent it back. You should too. « Show Less
406727
Yes.it happened to me.I had one downstairs and one upstairs they both went on and off before I changed one. You can change the code on the remote located under the remote and one under the power strip. Just change both (the remote and power strip)to another code & it will not effect the other. Note: if the remote power strip later fails to work it will be either the remote or power strip battery that is weak or dead so change one or both batteries. Batteries should last years I never changed mine yet. The dip switches in the remote are 1-2-3 so binary the range is 0=Off 1=On-&gt;(000),(001),(010),(011),(100),(101),(110),(111) about 8 different codes.
1843804
No. They should stay programmed. I programmed the 2 I got for my Mom while I was home and tested each button to make sure I stored the correct numbers. Then took them to her apartment and plugged them in. Worked like a charm!
1794343
I have bought 2 one lasted almost 5 years and im on the 2 , change the batteries and see if that corrects your problem.
714391
I had the previous version of this remote and changed the batteries maybe once or twice a year. I've had this one for a few months now and I've not yet changed the batteries even with the garbage batteries it came with. Sounds like you had a defective glo remote (I had one of those and it certainly didn't eat batteries that fast).
1833139
Yes, I've only ever had one and it died. I ordered this skeptically, but when I received it, it took no longer than 2 minutes to program. It will come with a set of instructions and if you follow those to a T, you should be good to go.
1469192
I have found a few things. 1) There are two batteries in my remote, the Next Gen battery and one you add. Both must be COMPLETELY good. If the added AA battery is 90%, that's good enough for a flashlight, but not for the Next Gen to work. I don't use cheap AA batteries any more, I buy the better ones. 2) Interference. I have my wireless router near the Next Gen base. If 3 kids are playing WOW, Toon Town, etc., hitting the wireless network hard, maybe one of 3 of the remote keypresses gets through. I would guess other typical wi-fi interference, microwave ovens, etc. would cause similar problems. I don't know if this is your problem, but it's my experience.
549719
Please pull out and check the battery, may be the battery is opposition. The remote please aim at the receiver. Thank you!
301101
I found that is ate batteries quickly and when the batteries get low it will pretty much open to any code. There are plenty of reviews that discuss that issue. I just didn't find it a secure solution.
1085123
I haven't had such a problem, but I have experienced sluggish or incorrect response to the button control which was solved with the remote use. If your buttons work & you have after purchase warrantee, I would suggest using the warrantee to repair. If buttons work but not the remote then question the remote performance. Sorry I'm not more help. I have, however, purchased 4 units for myself and others and had issues twice that had to be resolved thru warantee use. Good Luck!
1842992
i am not having any issues with mine. i used it 2 time so far. if i did i would try new batteries in both units and sync them no more then a foot apart. you could also make sure the setting on the transmitter are correct to transmit
251567
I agree. Send it back. Mine has been perfect. Changed the battery once and it works great.
1760030
We have a fairly large house and yard and never had an issue with the range inside or out. If you're going beyond ~75 yards I can't really comment b/c never tried to use it further than that. The problem with this device though is NOT the range...it's the delay you must suffer through between when you click to 'wake up' the remote and when you are actually able to deliver the shock. In my experience the delay was so long that the dog had finished doing the bad thing before I could shock him. I suggest not buying this model and looking for one that is always on and ready to work exactly when you need it.
991287
I bought mine in April and I've already replaced the batteries twice. My controller is only about 10ft away with direct line of sight to the door. Did anyone change settings on their lock to lower the query interval?
993642
Sorry to hear your having trouble brother!! I have owned mine for almost a year and I just checked it, working just fine with the original batteries plus I still have the 2nd pair which they included. The best thing to do is contact the manufacturer, I've talked to them and they have a great customer service dept. I think they will be more than willing to help. Good Luck
1693455
Mine worked very intermittently. The transmitter was not received by the receiver. I contacted manufacturer and they said it must be metal near the transmitter. I removed the transmitter from the garage door, placed it next to the receiver and it didn't even work then. I moved the plunger and changed the battery. Still didn't work.