I have these LOVE THEM, but two of our five strands are not working, Any idea why??
821594
I have had no problems at all with mine. Send back and ask to just exchange the ones not working. Good luck!
821595
Since my review of these, I found out that the battery can be replaced. These advertise as having a 600mAH NiMH battery. Mine had a 400mAH battery. I opened the black box and replaced the battery with a larger strength battery at full charge and they now work great again. I don't think the sun is strong enough to indefinitely charge the battery. It needs to be fully charged in a NiMH battery charger (do not use NiCD- nickel cadmium). So far, these lights have been brightly glowing on my dining room table for the last 3 nights. It's worth a shot, since they truly are very pretty. I did learn that the higher the number on the NiMH battery, the longer the lights will function. I had a 1850 that I experimented with and it is working. Don't know if the sun strength and duration is good enough to recharge it. That's my next experiment. Hope this helped.
821596
Have you tried checking them out alone, one at-a-time? If they don't work, then return them . Each one has a power button on the back, check to make sure it is on.
821597
Check and make they are switched to the on position. There is a button located on the back. Also, make sure they are fully charged before using. I charged mine 2 whole days in full sunlight. When charging make sure the switch is in the on position.Turn them off when it gets dark do this for 2 days. I have 2 sets I did this with both sets and they are working fine.
1114694
One of the set of mine went out too.... They are "NEW" ones! Not sure why....! Maybe they are NOT really waterproof?!? Not happy with them.
1191074
I've had the same issue. I think they are temperature sensitive, which is the same as being faulty to me.
1031707
Nope that's the norm for these lights! check the fuse by the plug first, go to radioshack for new fuses. i had 2 of these lights that pop'ed and sparks came out I contacted the company, they sent me 2 new light heads opened the box 1 st one worked the 2nd one was dead on arrival it never ends with these! Lol so far I have 2 out of three that haven't given me issues in the last 2-3 months
1967190
I was in the same boat bought 3, they went bad sent them back to were I bought them. I liked them so much I bought another 3 thinking I just got a bad batch but within a month they stopped working so I sent them back also. Great idea and they worked very good when they worked and that was not for very long. If I was you I would pack them back up and send them back to the place you got them from, call first though.
1523994
There's definitely something wrong with these. I contacted amazon chat and they sent me replacements, but I'm sure if u tell amazon they are defective they will either refund u or exchange for a different one. I'm hoping so!
1421486
You may have a faulty wire, remember that these are cheaply made. It's not a quality product. Take it back to whereever you purchased it, if possible, and return it.
2068041
I've had that happen to a previous pair I owned. I checked the cords and found a nick in one of the wires thanks to my new puppy. I just spliced the nick and put electrical tape over it. Good as new, but for the price I just purchased a new pair. The nicked one is now part of my back-up pairs.
1991143
purchase a new unit .... electrical things sometime fail ...I have 3 of these lights and I love them and my plants do too, I use them everyday :-) If one of mine stopped working I would simply buy this lamp again.
1173987
Mine are still working. One fell and cracked a bit but it still lights up at night. They don't last all night but they still do light up. I think you might want to send them back and try a second pair.
1605276
I haven't tried using 6 strands. I think it will work if it fits through the needle. I usually use 3 strands of DMC.
122231
I would try to pull them out and give them another try. My initial attempt was not successful, but the second time I got them to work. It is worth a 2nd attempt.
691986
Great question, I have several but have not yet connected them. I'll try to do that tonight and report back.
507823
I bought 5 of them and all but one worked and are still working, the other just thru it away good luck
1121071
I called Amazon and they gave me the number for the manufacturer. The manufacturer replaced the lights, but within a week the stopped working. There is a design flaw which causes too much condensation and causes the lights not to work. I am going to call them and see if they have a solution.
1222624
Hello, They all have a experation date on them(all diffrent). Once that day comes , They just stop working. Your tester will just read ERROR. ASK BEFORE YOU BUY.
1657629
I would love to buy anyone's that has stopped working somehow. I've bought 2 and my lights keep going out. I'm looking to cannibalize another to get my lights working again. I NEED my lights to work. It seems so simple inside, seems like a repair person could fix it easy enough. I could fix mine but I don't feel like learning to solder.