I cant get the bottle open, an you advise?
796601
I have been buying this product for years and have never had this issue like this one. Some one strong than yourself to open it :-)), or a rubber lid gripper you can find in most grocery stores. Good Luck, it's a great product!
21222
The cap just clicks open on its little hinge, very simply. Put your thumb under the little ridge that sticks out on bottom of colored cap. We have a green and a red drinking bottle, no problems. If you can't do this, maybe you have a defective cap.
663800
Try putting the bottle head down in a small glass of really hot water, just cover the cap, not the whole bottle. Or try pouring acetone around the opening of the bottle.
332497
There is a little groove below the roller that you have to pry fairly hard to get it off. I would use a thin screw driver. Be careful. Brace the bottle on a cutting board. It is hard. Keep you fingers out of the way. Jiggle the screw driver around the snap off and it should work.
294863
Try to put it into warm water for a while and then try to unscrew it. Good luck.
856258
Make sure you don't squeeze the bottle when you put it in so you don't create a vacuum the machine can't overcome. Take the bottle out and put it back in without squeezing it and see what happens.
2135922
I just tried to open a bottle with a rubber cork for the first time since I've owned it(bought it beginning of 2013), and it took a few times but eventually I got the cork high enough to just pull it out. The opener would not pull it out all the way.
2199373
Try thisPush down on the lid hardwhile you turn the keyThe safe has a rubber seal that can be tight preventing the lid from opening
286152
i'm having trouble opening it as well. Please let me know how you end up opening it. Thanks!
1165319
That's funny because I had the same question! I tried and tried but could not figure out how to get the darn thing open!!!
1778456
Just take the bottom and top half and twist. It can be kind of difficult to open, I still struggle with mine.
416243
Sorry, I cannot, that's why I also raise the question on the seal of the bottle not properly done myself in the review
1617398
I just prop mine up on my desk at an angle and take a table knife and slip the side of the blade under the lip of the plastic roller that needs to pop out of the rim of the top of the bottle and pry up just alittle and the roller will pop right out of the top. After refilling the bottle just set the roller on top of bottle and push in and ready to go.
1012616
Bummer! Mine just opened right up, but when I close it, I have to twist firmly to get it to "click" all the way closed. I have a trick I use when I can't get a jar open-maybe it will work for this: hold the container upside down, and smack it sharply on the counter top. You may have to do it a couple of times, but it always works on jars! Just make sure you keep it level, so you don't break the container...good luck & sorry I couldn't help more...
288203
Well, you need to put significant force to open it. I have that problem too. Now I just don't close it tight so it can be easily opened.
530443
It takes a good deal of pressure to fully open, you have to continue with the same amount of pressure to keep it open, and it closes immediately upon release. I think this might not be the right bottle for you.
35801
I had the same problem. I took a small screwdriver and used it to pry it open