We just bought and recieved this item and we are missing one of the knives what do we need to do to recieve it?
811919
You have several options. You can directly contact Amazon. Go to Help/Contact Us and either e-mail or call them. Tell them a knife is missing and ask them if they can replace the knife or if you must send them the entire cutlery block set for a refund or exchange. Personally, I would choose the other option first. I would contact Chicago Cutlery at www.chicagocutlery.com and go to Warranty at the bottom of their website. You can call or e-mail them, asking them if they can mail you another knife. You may have to provide proof of purchase, which is easy. Simply go to Your Account/Your Orders/Invoice. Print a copy of the invoice, scan the copy and e-mail it to the company, or copy the invoice and paste it into the body of the e-mail. That may work. I'm sorry for the missing knife. I know it must be frustrating. These are really nice knives. I hope my answer helps you. Have a great day
1019038
The one I received had no print on the blade, however I have seen some that do
1342619
Same..... how can one purchase the 50th anniversary knife with the 50th anniversary emblem on the handle?
1695461
I did not get a sharpening stone and I am not sure if there was supposed to be one included. If it was supposed to be included then I did not get one and that makes me sad.
2146501
Call / email the seller, or amazon, you should've received a glove with it.
1176237
I don't...I mail it to Spyderco with $5 for return shipping (see their web site)...they will return it to the factory edge for free. I tried having a local "professional" due it and he totally jacked it up. Won't make that mistake again. This is the one problem with serrated edges...much more challenging to sharpen than a straight edge.
1488171
I bought one from them, it shipped fast and didnt have any problems with it. Good knife but if i had to buy another one it woukd be the one without the double ...opener flick things at the bottom of the blade. Its too wide and scratches your hand when you put it in your pocket.
606167
sorry, I do not have that knife to check myself, I would try sending email to Spec.Ops. company. good luck
1355144
I didn't get one either. I requested an exchange and the second also came without a blade cover. No mention of cover on box or on the B&D website, so the description here is incorrect. No blade cover.
634581
Both knives stopped working before the blades needed replacement. I still have the blades if there's some way to ship them to you. I'm not sure I can send my email address through this venue.
1474029
Shouldn't be a problem, there may be a defect in the receiving portion on the knife. I'd contact the manufacturer with the concern.
111393
We got fake knives. I saw the same kind of knives in Home Goods for 20 dollar!!! :-(
774707
I received the one in the first picture. Not sure how to get the third. Maybe try to contact seller.
715957
Hi. Samantha ! I have had only one problem with a knife I ordered, when it came. The box was empty. I contact Tac-Force directly by email customer service. A replacement arrived in 3 days. Suggest you contact www.tacforce/customer service.com. They should be able to help you. Good Luck! Hope this helps you. Lester
1024104
The knife and sheath that I recieved I had to send to Schrade because the sheath did not fit the knife. Schrade contacted me after they recieved the knife and they told me that they were not aware of that problem and that they would get with the manufacturer to resolve the problem. Other than that it would make a great neck knife if they fixed the sheath problem.
1797680
email the maker of the knife/ send the knife to the maker for replacement, but get their ok before you send it, hope this helps.
353946
I ordered two of these and both came with a sheath. If you bought from amazon, you should contact them and file a complaint. If you bought from someone in the amazon marketplace, contact them and find out where your sheath is.