What warranty does this come with. Bought one from you in April of this year. Screen just go a spider web crack in it from a 3ft drop on the ground
803246
Same thing happened to me. I checked with Spigen. They offer a "discounted" replacement fee. Frankly, it wasn't worth the hassle for me. I ended up purchasing a "flexible" tempered glass protector. We'll see how that works. I thought these protectors would be more resilient but it seems they are not. Instead of being indestructible and shatterproof they are now marketing them as a way to prevent damage to the actual screen. In that regard.. yes they work.
699165
Did you check the screen before completing the install. When I installed mine the screen is very delicate and easily broken. You will need to send it back as a defect.
186511
This model comes with a 3yr limited warranty from the manufacturer Asus. Generally speaking this is repair / replacement coverage for defects not related to negligence or physical damage.
100896
my son was playing with his...had it a week. from sitting on the floor in his lap to the floor...maybe a few inches. the screen broke.....its very fragile(or at least mine was). i called the company and they told me they wouldn't replace it because it was his fault for dropping it. i fought with them about it but to no avail, they wouldn't even send me a refurbished one. oh well. most likely it is just a glitch....hope they fix it for you.
332432
I had no problems accessing the warranty page... try a different browser...
1239238
As I remember, a factory warrantee came with the screen. We have not encountered any problems thus far.Uncertain if an extended warrantee is available or if it was offered.
471523
Get a carrying case to protect it from dropping. If you drop it the screen is toast. We ended up buying a FunTab and have been happier with it.
200533
Ours was having the same problem and the screen was not responding where the port was. We contacted the amazon seller and they immediately sent us a new one, and a pre paid box to send it back in if I remember right. I'd contact the seller. It comes with a 1 year warranty.
540266
I've had mine so long, (Summer 2013) I need to order a new one. As for issues - NONE. It has no effect on the screen.
1035708
I didn't have that problem, but I did have a problem with the pixels on the left side of the screen. Had a vertical line that ran from top to bottom. It happened after 10 months, so it was still under warranty. Sorry I know that answer doesn't help you.
25066
did you file the complaint ive had my olympus 1000 27 days and my screen just cracked
250533
I don't think it comes with a warranty, not sure. I just dropped and broke one of my new ones. The corner hit the hard tile floor and took a chunk out of the edge. If they hit a hard surface, they break. I have 2 I have been using for years with no problems.
1630979
I had a similar problem wife closed hers on my thumb and cracked the screen. bought a new screen on amazon for about 50 bucks. only took about 15 min to replace. there is a youtube video if you need it. Good Luck
1508168
I have been having the same problem along with many others. The touch screen on mine even broke and cannot be used at all anymore. It happened after the warrenty ran out so if you are having problems with it and you can still return it I would do so.
717816
Asus is having LCD screen problems,they are cracking on their own. Asus is not recognizing this as a warranty issue at this time. Stopped me from buying one.
627737
I just went through the warranty (1 year) on this tablet. Go to the Matricom website. Mail the damaged one back into them. I surprisingly got a new one within two weeks. Good Luck. Think you need the receipt etc.
2200966
Seems that there is a huge problem with it, the screws holding the screen are too tight as I've read. There are guides on how you solve it,,, but its not your job as a customer to fix a product, and you risk losing your warranty.