Started to crackle then shut off...replaced batteries, but still does not turn back on. Any ideas???
792643
Your second batteries block are new?. There are no much to test, if with new batteries the led remains off... Warranty. Is very possible internal damage.
792644
This happened to me too. I noticed that the batteries were really loose. I just took a screwdriver and pushed the little metal part of the battery contacts out more so the batteries would be in there tighter, put brand new batteries in it, and it worked. I haven't had any problems since. I'm not sure that's the same problem you're having but this worked for me.
792645
I'm having the same problem- they were working so well then yesterday off and on static and today it just turned off. New batteries didn't help either.
1117976
not sure...when you installed the battery was the unit plugged in or not? if it was plugged in, try unplugging it after powering it off, intall battery, then try the power buttonwhat happens next? is it just dead or do you get lights at all even for a moment? mine just worked and was not an issue.....did you dbl check the model numbers? and it fits ok, not wobbly?mine has been working like a champ....no complaints at all!!!!
191514
Yes, I had that problem, even replaced the battery, but coulsn't get it to work. Bought a new one.
986498
Mine once freezzed and stop working, I pressed the ON button for about a minute o so and it reset and start working again, give it a try, good luck.
1324752
Check to see if the batteries are lose. If it still does not work.......i suggest buying a new one.
1556199
Try removing the batteries then put them back in. If this doesn't work you are SOL.
1271065
Try changing the battery. Ours started acting funny, but worked fine again with new batteries.
316876
After going through similar problems several times, I finally changed the batteries and it went right back to working. Perhaps the higher power is necessary to make the switch work properly...Sounds familiar somehow-
774845
I got one for my son in law for Christmas won't even turn on!! grrrrr How about that! I am having second thoughts on this one. Anyone else have this problem? And yes, I put batteries in it and I did try to hard start it etc etc..:(
930488
Try disconnecting the cord and using the battery option and see if it works. If so, that means the problem is with the cord. Call the company, either you can purchase it, or like me, they sent it to me free! great costumer service (at least for me)
128677
Be sure the batteries are installed correctly. Try unplugging the heater and re-energize.
1245997
My first time it was having a similar issue but it turned out to be operator error on my part. It does take a few seconds to fire up after hitting the power button. Two other thoughts if using battery power make sure your batteries are in good charge condition. The second is to make sure they are installed correctly. My unit has worked flawlesly since. Again in my case it was me and not the unit.
460587
Although I read about this sort of thing from some other reviewers, I did not have this problem. I added the charged batteries, turned it on, and it worked. I don't know if there's a remedy other than exchanging the product. Sorry.
945039
Try taking out the batteries and putting them back in or replace them all together
1613359
Try a fresh set of batteries. Failing that, press the reset button. ...failing that, contact Hasbro. We had a similar issue with a 2012 model, and Hasbro replaced it for us. Wish I could be more help.
2019779
I have not had that problem, but this is what I would try. Turn off the heater, and unplug for 15 minutes. Remove batteries from remote leave out for 15 minutes. Replug in your heater, and try turning it on with the controls on the heater. If it stays on the problem is your remote. If that does not work do the reverse unplug everything remove batteries wait 15 minutes, plug into wall insert batteries into remote, and turn on with remote. Hopefully if it's just needs resetting and if so this should do it.Hope you get it fixed
2033166
You probably have it set for zero after changing your battery. You need to fool around with it a bit and will probably discover it was off. Of course unless it's actually defective but both mine have worked without a problem but I too had to replace a battery and it turns off. Hope this helps.