Do they not take returns anymore? On some reviews some customers talk about returning... is that an option?
793151
I spoke with a "Prashanth T." via online Chat at Amazon.com and he said the following just now "If you're not satisfied with the item, you're eligible for a full refund upon returning the item within 30 days of receiving it. If the item is not upto your expectations, please let us know so that we'll provide you a prepaid return label to return the item back to us." and "If the item is not able to be returned by the usual UPS drop off, please let us know so that we will be able to help you return the item in one or the other way. We have a special team to handle the shipping Large items and items that require special handling. They'll be able to help you in returning the item." (I had the chat log e-mailed just to be safe)
2262071
If you order this from us, you can contact us directly with your order number and we can look into helping you. If you did not order from us, you will need to contact the company you ordered from and see what their return/exchange policy is.
371866
Costco has a great return policy. Return them to Costco for your money back.
2114561
Apparently you don't. I contacted the company and they offered no advice. On the other hand, they graciously offered to refund my money and did not require me to return the item. The refund was processed quickly and they apologized for the problem.
280952
That was our experience. The company on has a one month warranty and two month return. Rather than post a negative review, as I did, why not threaten them with a negative review? At that point, there will be two bad reviews, which means that no one who reads reviews will ever buy their product. Maybe they will give you a refund. Unfortunately, we are out our investment.
2030422
I was unable to do it. I contacted the seller immediately and was surprised by the response, "I'm sorry for your experience with that company, I am simply a seller on amazon and do not work for that company. I am happy to assist you in trying to contact them."I contacted him again as soon as possible but was told that I could no longer return it ," I have a 30 day return policy and cannot accept returns if the order is older than 30 days."So much for customer satisfaction. I have never had a seller expect the buyer to contact the manufacturer rather than enable me to return the product immediately for a refund. Hopefully you will have better luck; I am giving mine to a thrift shop. I was unable to do it. I contacted the seller immediately and was surprised by the response, "I'm sorry for your experience with that company, I am simply a seller on amazon and do not work for that company. I am happy to assist you in trying to contact them."I contacted him again as soon as possible but was told that I could no longer return it ," I have a 30 day return policy and cannot accept returns if the order is older than 30 days."So much for customer satisfaction. I have never had a seller expect the buyer to contact the manufacturer rather than... » Read More I was unable to do it. I contacted the seller immediately and was surprised by the response, "I'm sorry for your experience with that company, I am simply a seller on amazon and do not work for that company. I am happy to assist you in trying to contact them."I contacted him again as soon as possible but was told that I could no longer return it ," I have a 30 day return policy and cannot accept returns if the order is older than 30 days."So much for customer satisfaction. I have never had a seller expect the buyer to contact the manufacturer rather than enable me to return the product immediately for a refund. Hopefully you will have better luck; I am giving mine to a thrift shop. « Show Less
2263441
I'm not in charge, just an Amazon customer but under your Amazon account, request to send it back. You will then be able to print out a return receipt. As long as it's under a certain amount of time ( 30 days I believe), amazon will give you a replacement or a full refund. They heard they have excellent customer service. Good luck.
199202
Same thing happened to me I called and had them send me a return label. At the same time bought new ones. I was refunded when other returned to them. It was very simple and got the new ones in two days! Also use the original shipping box they came in. That way it cost you nothing to return them.
1212782
Hello Donald - Our product has fully money back guaranteedhttps://rezvera.com/return_policy.phpWe want to make sure all customers are happy with our product
729029
Amazon has always accepted returnd of thie type in the past. I see no reason why you would not be able to obtain a refund or new unit...
705585
I know..that is my dilemma. This company is not being helpful regarding the refund and return process. My next step is to call Amazon regardin the issue.
1972529
Go to "Your Account". In the Orders section, under Manage Orders, there is a Return Item or Gift choice.
193446
Confirm the return before you buy. If something goes wrong, it is a real mess to return. Also, it is very very heavy, so be aware of that.
42968
Thanks for your question, You can return many items sold on Amazon.com. When you return an item, you may see different return options depending on the seller, item, or reason for return. Please take a look at our help page for more information on returning an item:
2008775
Take it back, there is one store that pretty much takes anything as a return. Not sure what could do if it is not currently in stores. If it is currently in stores and you do not have the receipt I would take it as return to the mentioned store, just in case you have never heard of any store that will take most anything it starts with a W!! Sorry but I know I should not give a name like that online, so I figured that might get it. Hope you get the help you need.
1224940
go back to the amazon main menu..u should see at the bottom caption that says (let us help you). then click returns are easy..
1164018
No problem! Glad to help. Fortunately, Amazon's return policy is more than fair and very easy. You would have to accepted return shipping charges (unless something is actually wrong with the unit), but I have NEVER had a problem with returning things to Amazon. One reason they get a huge amount of my business.Good luck!