Does everyone have the USB charging port issue?
783151
I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and... » Read More I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. « Show Less
783152
No, my USB works fine. Can't say the same about WIFI connection and camera though.
783153
I am a bit confused. Can someone please explain the issue? Does the tablet stop charging for no apparent reason, or does the USB port get broken. Or do both issues seem to happen do different people. When I first heard of it, it sounded like the USB port was breaking, but then one respondent says he fixed the issue by letting the battery run down completely.
783154
I don't have any problems yet. Let me knock on wood. And this is my 4 year old's tablet. But I do use it
783155
I have had my Sero 7 for a year now and have had absolutely no issues, however I have heard of the charging issue but my theory is that !most of the time folks are rough on the charging port of tablets, like plugging in and still moving around with the tablet which will put a strain on any device. Have seen this issue with almost every tablet my kids have had. It is always best to put the thing down and charge it. The world won't go anywhere for a couple of hours.
783156
yes, it worked fine for about a year then this september the charging port finally gave outwas an amazing tablet for the price thoughHave tried to get it fixed but even after port was changed, it still wont charge
783157
Both my daughters are having this issue, and what do you know the warranty has ran out. My nephews had the same issue. His was under warranty and was fixed. I will give them a call and see if it is even worth fixing. At least the kids got a year out of them.
783158
Yes, we purchased our Sero 7 Pro in July, 2013. It was great for about 6 months and then started having intermittent charging issues that I thought were the cord going bad. Eventually it stopped charging all together and we were no longer able to get it to power on regardless of the cord, psu, or length of time left to charge. Internet searches have led me to conclude that poor adhesion of the charging port to the board was a defect in the manufacturing. What I haven't been able to find out is; 1. Was the problem corrected with the manufacturing and no longer an issue with newer units? 2. Was this issue fixed with the refurbished models? 3. Do the refurbished models have "new" batteries? Anybody know? Yes, we purchased our Sero 7 Pro in July, 2013. It was great for about 6 months and then started having intermittent charging issues that I thought were the cord going bad. Eventually it stopped charging all together and we were no longer able to get it to power on regardless of the cord, psu, or length of time left to charge. Internet searches have led me to conclude that poor adhesion of the charging port to the board was a defect in the manufacturing. What I haven't been able to find out is; 1. Was the problem corrected with the manufacturing and no longer an issue with newer units? 2.... » Read More Yes, we purchased our Sero 7 Pro in July, 2013. It was great for about 6 months and then started having intermittent charging issues that I thought were the cord going bad. Eventually it stopped charging all together and we were no longer able to get it to power on regardless of the cord, psu, or length of time left to charge. Internet searches have led me to conclude that poor adhesion of the charging port to the board was a defect in the manufacturing. What I haven't been able to find out is; 1. Was the problem corrected with the manufacturing and no longer an issue with newer units? 2. Was this issue fixed with the refurbished models? 3. Do the refurbished models have "new" batteries? Anybody know? « Show Less
783159
I have had no problem with mine. I have been using the unit almost a year and no issues. Have you tried a different cable?
646882
I have not experienced that at all, this is now the only charger I use on my ASUS and I have had no problems at all with it. It sounds like you have a bad charger
292901
Had a similar issue; it had to be replaced. Based on what I was told when I called them, the initial batch of these went out with this sort of problem. In my case, while it still worked, it would no longer charge and was not recognized by the computer's USB port (I tried it on several different computers). As I recall, mine did not have a model number on it, which was their indication that it was one of those in the first batch.
222249
Hi John,Sorry for the bad news but when apple changed their charging system from Firewire technology to USB it rendered all the newer models useless for charging. I had to resort to using the Ipod charger and then putting back on the dock. You're likely getting a "Charging not supported on this device" type of notice. My older one worked till it's final day but it was the old style. The only solution is a new dock system or find a cheap old one on Ebay. Best of luck,Cheers--Sam
175908
No real problems with mine. Do you have anything unusual plugged into your USB ports?
1705647
That happened to me once. I think perhaps the battery wasn't fully pushed into the charger. I can't speak with certainty to your case, but could that be a possibility? I would try charging it again on the charger and see if it works. if not, contact the seller. I love my charger, and only had a problem the one time. The USB port on my phone has since ceased to work, so I am really glad that I got the charge - it is now a necessity! It has worked perfectly except one time, and I think that the battery wasn't fully pushed into the charger then.
1391281
I just got my daighter's last week and noticed that the wall adapter was defective right out of the box. No big deal for me and I switched it to another I had lying around the house. Then over the weekend, it wouldn't charge at all. After trying a few things, I discovered the charging cable was broken/shorted/not working, so I just switched it, too. The nice thing is that it will accept any standard, off-the-shelf Android charger (micro usb plug), and they are fairly common with all of the Android devices I have around. This may or may not be your problem, but I figure if I got a broken/defective plug and cord, I'm probably not the only one. I just got my daighter's last week and noticed that the wall adapter was defective right out of the box. No big deal for me and I switched it to another I had lying around the house. Then over the weekend, it wouldn't charge at all. After trying a few things, I discovered the charging cable was broken/shorted/not working, so I just switched it, too. The nice thing is that it will accept any standard, off-the-shelf Android charger (micro usb plug), and they are fairly common with all of the Android devices I have around. This may or may not be your problem, but I figure if I got a... » Read More I just got my daighter's last week and noticed that the wall adapter was defective right out of the box. No big deal for me and I switched it to another I had lying around the house. Then over the weekend, it wouldn't charge at all. After trying a few things, I discovered the charging cable was broken/shorted/not working, so I just switched it, too. The nice thing is that it will accept any standard, off-the-shelf Android charger (micro usb plug), and they are fairly common with all of the Android devices I have around. This may or may not be your problem, but I figure if I got a broken/defective plug and cord, I'm probably not the only one. « Show Less
497757
Not a single issue with the charging port at all! Only issue is two of the belt holsters have broken at the top clip and I have given up on the holsters!
1876351
Yes, now I will tell you my USB port acts slightly odd with it (as in it acts like it's unplugged but still charging)
1922955
I just received this tablet, a purchase I made for my granddaughter's birthday. When I went to charge it, the plug does not go into the charging port. I tried my phone charger (android as well), and my son's amazon fire tablet charger, and none of them will go into the port. Has anyone else had this problem, or do you believe the tablet I received is defective and I should return for replacement?
470663
I'm having the same issue,I just received mine today and strait out of the box red light wont come when connected to charging port.
820870
No but mine has no flaws. The charger wire is non standard.Bought it for the 64 gigs.
672836
Yes, I have. I mainly use it for my phone and I've noticed that it shuts off automatically and stops charging. Despite having (presumably) charged all night. I'm getting ready to return it.
860943
I haven't had any problems with any type of USB port - car, wall, computer... It's a great charger for the price.
717990
I had the same problem before I realized the charging port was damaged. The port gets shoved back into the unit and no longer takes connects to the charger. I can't say this is what is wrong with yours for sure. The unit I had was a piece of junk. We rarely used it and it was just over the 1 year warrantly when mine broke. If yours is still under warranty, I would return it and get a different tablet.
771941
There is an issue that lots of people are having but Google seems to be ignoring it. I began suffering slow charging about 6 months into ownership. Didn't happen every time but enough to be very annoying. I did find a mickey-mouse solution on your tube. When plugged in, remove the usb cable from the charger and re-insert like 4-5 times. It seems to work...so, that being said, I don't know if the issue is with the charger or the device itself.
2163829
I'm not sure I can help you, my charger is working fine. I might make suggestion to be sure the micro usb is pushed all the way in, other than that I can't really help you. I love mine and am thinking of buying another.