I ordered this seat from amazon a few weeks ago and have not hear a word. Help. I used my points to buy.
306572
Hello, Due to the nature of your query, please contact customer service directly. They will be able to assist you with your order. Here's a link to their contact form:
1632881
I would seriously reconsider buying from this company as I ordered my chairs September 1st & am still waiting for them to get here! I got a confirmation email saying they were being shipped out on Sept. 15th. I have been in contact with the company and although sympathetic, I still have not heard when exactly they will be shipped. If I had them, I would definitely answer your question. Good luck,Lynette Schmidt
1890386
I haven't received such kind of unreasonable notice, but I'm afraid that I may receive it sooner or later. It has been a long time but I haven't heard anything from Amazon.
1121481
I had the same problem. I ended up buying another seat without any tightening bolts.
2271787
My experience was not good. I was shorted 2 chairs at delivery. Since my daughter signed for it they had no desire to check into the problem. I had no problems with the product, just the company.
2249518
I have just purchased the toilet and installed lately, have not thought about replacing yet. Try direct to Thetford, or my last toilet I went to home depotand bought an elongated seat. A slight medication and it worked. That's all I can offer. Bud
617252
I returned it as soon as I got it! It wasn't finished! I wouldn't recommend this seat for anyone. If your not worried about ruinng the seat, you may want to try it. As much as I can remember, it was flat.
672093
The CLICK SEAT was not offered when I purchased mine. Sorry I was not much help.
1050488
I have the same chair and have a exact same problem. I bought this chair few month agofrom Amazon.I tried to fix it but there is no way to fix it... We should ask to replace it...
766114
I am returning a seat that does not fit, still looking on Amazon for one, as I do not relish paying postage both ways again!!Wish I had seen these posts, before doing the return info. I might have asked to have those prices waved.
1034639
Good question. This is the 3rd summer I've had these chairs. Last summer the replacement cushions were on the Amazon web site but I just recently noticed they aren't there this year. My cushions are beginning to show a little wear and I'd like to know where they are available as well. Answers anyone?
620058
Keep an eye on the Britax website. That's usually where the testimonials are posted. There are none right now for that seat, which is good ;), but may be soon.
2153427
Livestrong sent us a new seat very quickly when ours started coming apart. It is a known issue. I was also very happy that I did not have to send back the defective seat. Warranty is one year.
1177104
I had the same issue. I ordered this sometime ago but if I remember right I sent them an email. I think also there may be a place to write a message at time of the order. When I emailed them I included the order number from Amazon.
1215704
Wish I could help. Never did get mine (lost track--ordered it 8 or 9 weeks ago) but Amazon did refund my money. �
912713
As far as I can tell they haven't upgraded the seats. The seats for the see-saw we ordered last year didn't last even 6 months. We contacted the company and they sent replacements at no charge.
2060267
I placed my order October 9, 2013, and still no chairs. At one point, they offered to cancel my order because it was taking so long... But I don't want to cancel my order, I want the chairs! Still no chairs as of 1/20/14. This may be my first bad experience with Amazon.