I'm confused! I've tried multiple times, to contact florafemme customer service with ZERO success.
785766
Try back via email, as sometimes folks do not speak clearly enough on voice mail! Both lousy cell reception and background noise can be also be issues, so if you do not hear back within a few days, please try via email where you can leave a call back number as well. As always, if you have an urgent issue, please consult with your physician. Hope this helps!! xoxo
1747633
I do not know. I haven't had any luck contacting the company yet, tried a few times.
839513
I had the same trouble, contacted Amazon, and I was given a phone number to call for assistance. I never got through, never received a refund. When it comes to this kind of service Amazon Stinks.
585545
Same thing happened here. Waiting for a response from Icarez. They make it very difficult to contact them. Even their site does not have a direct link, only and image of the link that you need to call.http://www.icarez.com/icarezcontactus.html
1855597
I had the exact same problem, Called their customer service dept. The agent was RUDE and not helpful. I sent the timer to the company to the attention of the president in late October with a letter explaining the problem. Have heard nothing. NO letter, no replacement,. Nothing. I bought two...one I returned, and one I installed and that one will not keep the program. JUNKY products. give up and buy something else. Company does not stand by their products.
1912127
Where is my order? It's been 2 months. Why have I gotten no answers to my email questions? Please contact me!!
148288
I'm sorry but I have no idea. I have heard the company is difficult to get in touch with. Sorry I couldn't help.
1914264
Yes, this company is unscrupulous. I emailed and left a message, but they never reply.
2020608
I'm not sure. Contact their customer support via phone or email. I've had excellent results when dealing with them.
1413998
Contact them directly (e-prance.com) and they'll e-mail you one. I have to leave a message in the "live chat" section at the bottom of their home page. My initial e-mail got rejected using the addresses listed on their homepage.
746989
I'm sorry to hear you have had trouble getting help. I'd suggest contacting the seller you purchases from. You can contact the seller directly from the link on their storefront. From the detail page click on the seller's name. From there just click "Contact Seller" on the bottom right-hand side of your screen under Further Information. I hope this helps!
1179200
I had the same issue! I emailed Lenmar directly, they asked for proof of purchase (I was able to use my amazon order history page) and they sent a replacement.
115926
I tried contacting the company on numerous occasions as we had missing lights and received no response. I love the lights, very disappointed that they are impossible to contact.
585546
Same thing happened here. Waiting for a response from Icarez. They make it very difficult to contact them. Even their site does not have a direct link, only and image of the link that you need to call. http://www.icarez.com/icarezcontactus.html
2083731
I ordered a total of four units from MoonRays...unfortunately only 2 work...and they have been totally non-responsive to my attempts to contact them via the customer service form.
927324
Dear Murray, Would you mind providing your order number so we can find out what has happened with your order. Please also let me know if I can assist you further.Thanks and have a beautiful day!CatherineIderma Customer Service
458530
Have the same issue. Contacted Green Pet...no answer. Crappy customer service.