have two lines that sag lower than the other three. I've tried adjusting the knobs on the sides but didn,t anyone have any idea for me
804984
Same here. We just pulled it all the way out and the carefully let it roll back in clean watching the line so it didn't "stack up"and was evenly rolled. Hope that helps.
804985
Some of the lines just seem to have a bit more stretch than others. Try avoiding those lines for a while.
804986
Generally what works for me is I put the lines up like I'm going to prepare to hang clothes; once in place grab on of the sagging lines and as you begin to turn large wheel (to tighen lines) pull that line in towards the wall mount. Once it is tightened, I pull the little wheel on other side to loosen all the lines (usually works best if you have two people-one pulling and turning knobs other person pushing lines) disconnect lines from the pole walk towards holder part way - turn around and place lines back like you are preparing to hang clothes again and repeat. Thus far it has worked every time for me. Yes, it is a bit much to do but it works :) Generally what works for me is I put the lines up like I'm going to prepare to hang clothes; once in place grab on of the sagging lines and as you begin to turn large wheel (to tighen lines) pull that line in towards the wall mount. Once it is tightened, I pull the little wheel on other side to loosen all the lines (usually works best if you have two people-one pulling and turning knobs other person pushing lines) disconnect lines from the pole walk towards holder part way - turn around and place lines back like you are preparing to hang clothes again and repeat. Thus far it has worked... » Read More Generally what works for me is I put the lines up like I'm going to prepare to hang clothes; once in place grab on of the sagging lines and as you begin to turn large wheel (to tighen lines) pull that line in towards the wall mount. Once it is tightened, I pull the little wheel on other side to loosen all the lines (usually works best if you have two people-one pulling and turning knobs other person pushing lines) disconnect lines from the pole walk towards holder part way - turn around and place lines back like you are preparing to hang clothes again and repeat. Thus far it has worked every time for me. Yes, it is a bit much to do but it works :) « Show Less
804987
Generally what works for me is I put the lines up like I'm going to prepare to hang clothes; once in place grab on of the sagging lines and as you begin to turn large wheel (to tighen lines) pull that line in towards the wall mount. Once it is tightened, I pull the little wheel on other side to loosen all the lines (usually works best if you have two people-one pulling and turning knobs other person pushing lines) disconnect lines from the pole walk towards holder part way - turn around and place lines back like you are preparing to hang clothes again and repeat. Thus far it has worked every time for me. Yes, it is a bit much to do but it works :)
804988
See Tims' answer below...thats' the correct way to tighten the lines...Gary
804989
That was the first of many problems I had with this item. It went back to Amazon and I purchased a Hill that actually works well and does as advertized.
804990
If you remove the end cap off the end you pull out to hook up, then slide out the full length cover. You now have the exposed, knots that tie the lines in place. I'd recommend not to untie, but push excess line through the knot and pull tight to hold in place. Do this again with any other lines that are too loose. Don't cut off excess as you may find these lines too tight in future, then you will have line to push back out, if needed. Good luck.
1540936
mine doesn't adjust, it is set to the tallest. When I try to lower it, nothing moves? Does anyone know why? Thank you
2074235
The holes on the base can be a bit out of alignment like happened to me. Turn the base bottom side up and do a little twisting of the heavy weight to make it work. Hope this helps.
721303
You're putting it in the wrong way. Flip the divider the other way (it should say bottom in small print on the side that should be at the bottom).
1655863
You have to use the adjustments on the back of the screen to make sure it is level and then adjust for up and down to match them up. The weight distribution should be matched up and it helps if you make sure the stand is level as well. I had the same problem on the left side, and had to make sure all the adjustments were correct. You will get it.......don't give up.
1655867
Sounds defective. You might want to think about returning it. No sagging issues here.
2129430
There are two clamps on the vertical posts that hold the curtain. It sounds like you are only adjusting one of them.
1665620
I did not have that problem-mine lined up perfectly with the 2 different liners I used. I would double check the liner first-and then if it's not the liner-return it stating it's defective-Amazon can send a replacement even before they get the return (which they will send you a shipping label, or arrange a pickup) go to your orders under your account, and process return there.
111771
On my unit, the legs are part of long frames that go the entire length of the piece. They don't flare out, are flush with the edge all the way down the unit. They are angled on the insides at the bottom, which may contribute to why they may look like they flare in the picture. If this unit comes exactly like mine, 2 units would be flush up against each other beautifully. Even the top board is flush with the sides. Good luck!
2247250
I have had this clothes line "umbrella" since March. the lines are continuous around the device - that is, one line goes on all three sides. I have not noticed any excessive "sagging" - the lines are not too terribly long - so perhaps that limits the sag. The line could be easily tightened by taking out the excess where it is currently "knotted" -
1691732
I do not know that answer, but I havebthe same issue. It's like they are on a "low" setting. I'm wondering if a resister is needed in line to eliminate that issue?
1148737
Mine has those lines, but they are short and faint. I believe it is part of the molding process.
920824
The line is meant to hold clothes. Anything heavier than that will cause it to sag even more. It does sag some with clothes, but you can pull the line a bit tighter by hand and adjust the locking screw to minimize the sag.
802356
Yup no prob thats what im doin. However it does sag a lil on each side since theres 7 points for support, 3per front and back and 1in the middle. Hope that helped.
1689221
I also had this issue. What little bit that did go on it didn't go in straight so the top section was leaning. This is really not a well made piece of equipment.
984644
I'm having the same problem & haven't been able to adjust it as yet. Brand new unit. Not happy.
1808798
Same answers as below. Should move up down side to side. It sounds like yours is defective. Contact amazon n they should be able to send you a replacement. They're pretty good about that.