I already bought. How do you push the top part into the bottom? I am not that strong &amp; cannot get it to go at all. Thanks!
810857
I was having this issue too. I thought I had a defective piece and was about to send it back, but thought I'd call the company first. I got through to a rep almost immediately and she made me do the same thing I was doing before but somehow it worked. To summarize: 1. Push the green cartridge away from the top, towards the cup. 2. Hold the bottom part on the floor, line the top with the bottom and push the top part in really, really hard. If you are able to pull them apart with your hands, then it's not hard enough. I really had to use my full body weight to push it in. 3. Slide the green cartridge into the joint and you are good to go. The rep told me that normally you don't need to use that much force, but with some of the pieces, the assembly is not perfect and needs a lot of force. Hope that helps.
1647636
I read the previous answers but couldn't figure out to open it. My husband did. Wish I could post a photo showing it off/open & on/closed. The entire top that flares out (a darker plastic piece) comes off. Use your thumbs to push it up & off. Don't use a tool like I did! I broke off a small chunk trying to pry it open.
1586031
The bottom is very weak! Leave the bottom out and top on, then flip it upside down. Have to permanently attach it, but would be strong enough that way.
809110
Just barely 'tap' that little button at the side of the top step. Don't force, just a 'baby-touch' moves it to the folding position. That's all it takes. Then it will fold closed again. Write back if you can't get it. It's easier than it seems! (That little button moves a lever.) Got it yet? :) I hope so. :)
1058054
Twist (like you would a jar top) and turn it. It will go down and then secure it by turning it into place.
2094840
It's kind of tricky. Relax and don't force it. Push one of the bottom leg bars first. I thought it was a pain at first, too.
1908426
It sure did not surprise me to see this question. The entire center section of top, slides in the direction indicated. It does not lift up, nor does it push down. Stick your thumbnail in the end, and it will slide open. Trying to slide it by pressing your thumb on the knurled surface is fruitless. Ignore all the things on top that look like holes that need to be drilled out or pushed in.
938063
It's a little tricky, if you twist the top one way it locks. And if you push it down when in the lock position it can get stuck. So keep wiggling it, till it goes down easily, just may take a little getting used it.
494281
at the bottom of the front side is a blank place. slide it toward the bottom. it will only slide a small way, then lift it from the bottom .
2041134
Pull the metal top straight up from the plastic base. I had to play with it also to figure out!
1924069
Hello,When this item arrives to you, this is something that is not fully assembled. The legs are detached and should take off a few inches from the item. You should be able to push this through from its side.Thanks
2030739
I push down on it a little bit and just twist the little plastic piece on top. It almost sounds like it's going to break but I have never had a problem.
1908430
I think you are supposed to be able to push the top to the side but it is really tough! I usually get something sharp like a tweezers and pry it under the tab to lift it up. Once you do that the first several times, it will loosen up a bit and you just need to push it to the side with your finger. I was stymied by this at first too!
1390709
It's probably to much hassle. Either purchase one with roller or find one that will slip over the bottom end, drill or weld. I have done this before and it takes time. Unless you are moving with a load I would pick it up and move it or get some help to do this. Look at the net for help with pictures.. I hope this helps.
1260218
press gently on the top ..i love it...could crack the bottom very easily ..treat with care
591981
You Need to squeeze the two plastic pieces and then push up. I hope this helps.
1732381
Try putting it in upside down from the way the instructions say I put it the way it said at first and it would slide out from bottom, but I flipped and now it's great, and it will need a nice hard push for it to click so don't be afraid, but don't exaggerate on the force to get it to click.