Every time I hit the print button the power goes off. The batteries were just inserted. How can I get it to print?
819423
Mine did the same at first. I made sure I had a brand new, fresh set of batteries, and it's been great ever since. I suggest good, name brand alkalines such as Duracell.
819424
I've had that happen. For some reason, this labeler "eats" batteries. I finally had to take them out and keep them in a separate bag. I put them in when I need to use the labeler.
819425
So sorry, I cannot explain it. Just went back and ran a label on mine to see if anything went wrong. It did not, so you may just have a defective item.
819426
I am sorry you are having this problem. They are very handy little machines; the one I had before this one lasted almost 15 years. It sounds to me as though your machine is broken. As long as you are pressing the button marked Print, you seem to be doing everything correctly. You need to return the machine. Sorry I could not be more helpful.
1814335
It sounds crazy, but try popping the batteries out and back in, then slide the power button off and back on. If that doesn't work, check to make sure the batteries are good. Mine has worked like a charm, but the first pair of batteries were pretty weak and didn't last long. After I switched them out, I've been shooting for months on the same batteries.
1814063
It sounds like a bad unit. Mine prints just fine and I'm sorry I'm not more help. Can you return it and get new one?
2198532
I have these king of problems a few times. You need to take out the ink cart and put it back. turn off the power and restart. It will work again.
1351635
What I have done is to take the cartridges out and wipe the bottom. Sometimes I give them a shake. You could even clean the print heads with a clean towel. Or, turn the printer off for a couple of minutes, then back on. If none of these work then the print just doesn't want to recognize the cartridges. Unfortunately, it happens.
60401
I had the same issue. I took the ink out, shook it and unplugged the printer and replugged it. Good to go. Hope it works for you.
238972
I don't really know, but if it were my printer, I would unplug it and see if it would reset itself. If not, re-install the computer with the disc. I use mine a lot with eBay and use cheap ink, cheap paper and it does a decent job. For real quality, I use another printer. This printer seems to be a faithful work horse.
419686
All you have to do when your power button collapses, (never happened to mine) is plug printer into a power strip, and turn on and off when needed, or spend the 10.00 to get it fixed! :)
1190156
I had the same problem, I took them out and then put them back in again. Once I did that a couple of times then a question mark appears on the front screen, but the printer will print it won't acknowledge the cartridge cause it is a refurbished one, but the printer will print. Try that and see if that works for you. Hope so :)
2098044
it suppose to be auto-reset, you should not need to do anything, but if it glitches for any reason, just power the printer off for a couple of minutes and power back on. if that does not work, you may want to contact the seller and see if the reset chip is defected; they have good support.
1549697
Hi, Everytime you shut off the printer and then turn it on it has to recharge each cartridge. This is like your car sucking gas in order to start. The printer has to build up pressure in the cartridges in order to print. My printer is on all the time and I only use OEM cartridges. Last week I tried to fill up an empty 105XL cartridge by the big hole with foam. I just put a little in a syringe and filled it. It works for awhile just to stretch your cartridge a little while until you get another cartridge. Also if you run out of black ink you can print using the color cartridges only. It will print black by using the color cartridges. You can print in black only but it will still use some of the color as I said above. I have had Epson printers before but I did not like the Idea not being able to print because I ran out of ink in 1 cartridge. It was an all in one with Fax but I could not even fax anything. Good Luck.
1974657
I'm getting a paper jam too -- fresh out the box.*Edit: Problem solved. I called HP and they had me reset the firmware. To reset the firmware unplug the machine. Hold down buttons # and 6. Replug in the machine while the buttons are still held down. A line should appear across the screen (for this model printer). And then it worked for me. Good luck all.
419764
Replacing them one at a time. Turning on and off the printer. The first set I got was different than the second set. If not, try messing with it a bit. If you still can't get it to work, return it.
1700074
You're not particularly clear on exactly what isn't working. For example, does the button not respond or does the page come through without anything on it? A good debugging step would be to see if it prints in black/white and gray scale. Then you would know it isn't in the cartridges. Another potentially stupid suggestion...have you tried googling the specific problem to see if others have already solved it?
93745
It has to detect the cartridge before it can print. You can try removal and reinsertion as well as resetting the printer but if that fails all you can do is use another cartridge.
1641273
That sounds like circuit problem, as though when the off button is pushed it just stays on and drains the batteries down to nothing in no time. As the Kodak company is out of business, finding a fix might be a problem. If this is a recent purchase from Amazon you might be able to return it, check with them. Next thing is to just Google the model number and problem, the answer will be found there, fix or no fix. Good luck.
1552866
I'm not quite sure what you mean by powering up. I will assume printing coming on. One thing to make sure you check is to remove all of the packaging material including the one piece under the top lid. Once you have done that and plug it in , push the button on the right hand side in the front ,the printer should come on asking for you to put ink cartridges in. If not, there could be an issue with the printer itself. I have purchased 3 and they are GREAT! It should work whether you are using regular ink or sublimation ink. Sublimation ink requires drivers. Sometimes the wireless connection from my computer to the printer gets lost. I just restart the computer. I'm not quite sure what you mean by powering up. I will assume printing coming on. One thing to make sure you check is to remove all of the packaging material including the one piece under the top lid. Once you have done that and plug it in , push the button on the right hand side in the front ,the printer should come on asking for you to put ink cartridges in. If not, there could be an issue with the printer itself. I have purchased 3 and they are GREAT! It should work whether you are using regular ink or sublimation ink. Sublimation ink requires drivers. Sometimes the wireless connection... » Read More I'm not quite sure what you mean by powering up. I will assume printing coming on. One thing to make sure you check is to remove all of the packaging material including the one piece under the top lid. Once you have done that and plug it in , push the button on the right hand side in the front ,the printer should come on asking for you to put ink cartridges in. If not, there could be an issue with the printer itself. I have purchased 3 and they are GREAT! It should work whether you are using regular ink or sublimation ink. Sublimation ink requires drivers. Sometimes the wireless connection from my computer to the printer gets lost. I just restart the computer. « Show Less