how do I get the stars to light up? I plugged it in& nothing happened! Do I need to let a battery charge up first?
806740
That's what I wondered too, if it needed to "warm up" first, or be in an extra-dark room. You may have a faulty one too like me. I had to tap on it near the bottom & turn it upside down & hold it it at an angle to get it to light up-not what you should do to make it work! Email Amazon & they'll fwd it to Scientifics & they should email you back w/phone #. I called them today & they said Fedex would pick it up next day & send me another one. So hope next one works! Good luck with yours! :)
806741
You will not see the constellations unless you turn the lights off. It is just a normal globe with the lights on
525453
Good afternoon. The globe has a light sensor built into the base. Turn the globe on and then turn the lights in the room off. The constellations will then be visible. You can only see the constellations in the dark. In normal light, it just looks like a regular globe. I hope this helps. Have a GREAT day!
806742
Sorry I have no idea. Gave it away as a gift. Try contacting the manufacturer. Good Luck!
806743
Hi Francie. There is a photosensor in mine so, even if it's plugged in, the constellations only appear when a certain level of darkness is present.
806744
You should plug it in and turn off the lights from the lamps in the room and close the windows at day. It lights up in darkness only. If it's day and you have natural light across a window for example, it won't work because it lights only in the obscurity. The most obscurity, the most light. Beside that, it should work, if not maybe there is a problem. We haven't used it yet constantly, we only used it in Christmas day to see if it worked and how it works because it was a gift for our son, and he hasn't put it still in his bedroom. Hope this help you.
1117976
not sure...when you installed the battery was the unit plugged in or not? if it was plugged in, try unplugging it after powering it off, intall battery, then try the power buttonwhat happens next? is it just dead or do you get lights at all even for a moment? mine just worked and was not an issue.....did you dbl check the model numbers? and it fits ok, not wobbly?mine has been working like a champ....no complaints at all!!!!
243008
The light is supposed to be lit when charging. It might have a faulty or loose bulb. If it charges, I wouldn't worry about the light.
1310682
Try holding down the button on bottom left for a second or two. It should light up and show how much of a charge it has. Push it again and the flashlight will come on. Again and it turns off. But if memory serves me, you should just be able to plug your connection in without "turning it on". Now I found after a short while that my charging connector became loose and if I didn't place it just so, it wouldn't charge up. I've had mine for some months and it still works great when charging from the wall. Never figured out how to do it with the solar part. Hope this helps.
489286
Sorry, no idea because mine did power up right away after installing the batteries. I assume you've check the battery polarities, (I thought it was hard to see the +/- signs on the holder) and also check the remote's connection. If not, contact Celestron. I did email them with an issue on how my goto was working, and they were responsive. Good luck.
1593215
Don't know if this will help but before you installed did you lay it in full sun for the day so it was sure to get a full charge? I am assuming you installed in a sunny location. If "yes" to these it sounds like it is defective. Return or exchange it. My mom's has been up for over two years in a partially sunny location is is still working. Good luck.
238817
I tested mine by going into a normal lit room, turn it on, then turn out the lights in the room, making it dark and then seeing if the light came on. That is how I tested it and it worked exactly as it should.
2061772
My unit lights up and flashes only when you have a battery in the slot that is charging. When you insert a battery to charge and close the lid, the light for that slot should be flashing until it stops when fully charged. Sometimes I have to turn the batteries around in the slot to ensure a good connection as the batteries can get a little dust-corrosion on them that impairs a good connection.
868631
We didn't have to do anything special to turn it on. Did you charge the batteries all the way before putting them in? Sometimes a low charge can make electronics a little wonky. Other than that my only suggestion would be turn it off, remove the battery, reinstall it and turn it back on to see if it resets.
437994
If I charge it, there are four indicator lights that come on. If it's completely empty, none will go on, but as it charges, it should build up from none to four (four lights on means it's fully charged). You may want to wait a while and see if one comes on, if not then I'd say it doesn't work...
95053
Press and hold button on the back for about 3 seconds to turn it on. Something may need to be plugged in to see the light.Another inconvenience there. Would be nice to have a light that blinks once when powering up. You just need power adapter to power it.
1767668
I just got one and the user manual is ridiculously lacking in details. So humor me...how do i check charge status? I turned it on and all lights blinked once. I plugged it in the wall and only 1 light is blinking. How do I know when it is fully charged?
1396399
All the lights will lit up solid. You are probably using a wall adapter that is not powerful enough. Please use an USB adapter with a minimum of 1.5A to charge please.
449705
Have the one that doesn't work set in a nice sunny location. Also, have the switch set on off. It recharges more effectively this way. It will take 3 days minimal before it starts working. If after 3 days it doesn't work either send it back to amazons returns and try to get a refund or exchange for an operating spotlight. I have not tried this on my spotlight bc it works. Whenever I purchase a solar light I replace the batteries from battery plus. They have all batteries and do custom batteries for cheap. They solder and make the odd batteries at there stores.
2114348
Make sure you plug in and attach the top solar panel first. It's in the bottom of the box. Mine came on immediately, I didn't have to charge it. Good luck.
243010
Yea the res light should be lit. My old one didn't light up and it wasn't charging
7659
Seems like you may have a problem, the lights on my charger have lit up every time I plug it in. There is a possibility the wall piece itself is bad though. Maybe try another USB charger an see if it works. Or put dead batteries in it leave it for roughly an hour an try them again to see if they have taken a charge.