There is a Drops & Spills Warranty offered for this laptop but what about internal problems - hard drive crash, hang ups, etc?
344068
I honestly don't know the answer to your question, but if you have not already purchased this I would highly advise against it. I just returned mine because it was very slow and frustrating. I got an asus that was cheaper and much better performing on every level compared to this machine.
814019
There is no problem in my laptop except some little problems about the keyboard
814020
Will admit that this one has been a dissapointment. Won't go online easy, slow. Hmmmm, thinking that this is going to be my last Dell.
814021
Seems as though these issues are covered by the standard Dell warranty, see website for details. I have not had occasion/need to call tech support thus far.
814022
I just got this laptop 4 months ago, didnt have a chance to try the Warranty yet.
2047445
The unit does have some scratching here and there, but overall it's in good shape. The warranty is good for 1yr and you can purchase an extended warranty as well. I have been less than pleased with the Windows 8 operating system, but kind've stuck with it now. Additionally, the hard drive failed 3 months into owning it and I had to pay extra to backup my files and transfer them back onto the computer once Dell had replaced the hard drive. I've been told by our IT guy that Asus & Acer laptops are more reliable than Dell these days...wish I had asked him that before I purchased this Dell.
2119924
If you think that you might possibly crack the screen, spill something on it, drop it, or any of that, then it's worth it. We had a laptop screen crack, we made a 5 minute phone call, shipped it to them, and they sent us an amazon credit for the amount of the computer. I used the credit to order a new one and had it at my door so fast. It was 1 week from the phone call to the new laptop in my hands, and I only had to purchase a new warranty. As far as I'm concerned, the warranty is very much worth it.
1230394
I got a 1 year warranty from Dell. I had issue with the fan in laptop since it does not have enough space for air supply. It used to overheat. Dell promptly replaced the fan and mother board since it was covered in warranty.
1225913
This computer was eventually "bought back" by Staples. I now own a different model. I fought with HP and Staples for months before it was finally "bought back" by Staples so I would not take a loss. HP then "graciously" gave me a 3 year warranty, due to the numerous problems I had experienced with this laptop. (I had bought a two year warranty with Staples on the laptop they finally bought back. I owned this computer approx. 5 months and it underwent a "crash" every 2-3 weeks. It had major issues. I now realize I purchased one of the first Windows 8 computers and this may have been the reason for the software/hardware conflicts.)
48139
If I correctly understand, Alienware only covers parts breakage due to faulty craftsmanship (eg. Malfunctioning screen out of box). Warranty for drops and spills requires a third party warranty.
1797349
Yes, I think the one (1) year warranty is correct. I replaced my harddrive recently, 1.3 years after purchase, but I think that may be due to a bad virus that my firewall & virus program didn't catch. I used that opportunity and ut in a larger and faster HD, which made the laptop even faster. After 1.5 years the laptop battery is still lasting between 4 to 5 hours, which is still a great performance.
376399
I have no clue, if this Toshiba laptop offers international warranty. Find out from vendor.
518856
yes there is warranty, not just local but 'International'. very good if you bring it to travel abroad. There should be a sticker on the laptop just beside the mousepad saying 'International Warranty'. in case of trouble abroad just look for a samsung service center and have it fix for free.
611933
Demonstration limited use. Careful with purchasing .. my hard drive went bad 4 days after warranty was out. Tech says it has been dropped or handled rough. Now I have to replace and I lose all downloaded software.
1280337
No if has a problem Toshiba won't stand behind it, you have to pay to send to their repair shop. I will never ever buy Toshiba stuff again.
303153
Sorry. Don't know. I really like the computer, but the first one I bought had to be retuned because of a defect. So please get a reliable source to let you know if the warranty will still be good.
1076672
yes but truly truly, i don't recomend you to buy this laptop, shame on the warranty because is only eleven months, right now im looking for a piece which doesn't even exist separetely in a shop, if you want to buy you have to pay the rapair fee wich is more than Us 239. so in that way i think is not good to recomend. Hope my answer helps you. take care
2230770
Hey,I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies. Hey,I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return... » Read More Hey,I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies. « Show Less
1752213
Hello Brian The laptop is well built and comes with a one year factory warranty. I don't believe it is necessary to buy an additional warranty, unlessyou are going to do a lot of traveling by air. Great choice and enjoy your new computer!
190800
hi. i was wondering how upgrading the hard drive went for you cuz i was thinking of doing it. also, did u buy ur hard drive off of ifixit's website if you did and does making imporvement dissuade any warranty on the laptop? thanx.
261004
Hi! I havent faced this issue I believe the laptop is fine!! Really for USD 600 this is awesome! Havent had any issues so far! Been using for a month!!