Anyone else have trouble getting the battery compartment open? I haven't been able to get it.
798077
You need to take off the belt clip by pressing the tab and pull it downward. Use your thumb and push down the battery cover.
798078
This is a little inconvenient (especially at the beginning) but It works OK. The set is great and works very good even from large distance between the two units.
81420
Remove the orange protective cover. Then you will see the battery compartment which requires a Phillips screwdriver to open.
1694897
There is a small round indentation on the bottom of the remote..press on this and it will very slightly open. You can then pry it open to remove the old battery. It's a little awkward. Hope this helps.
792644
This happened to me too. I noticed that the batteries were really loose. I just took a screwdriver and pushed the little metal part of the battery contacts out more so the batteries would be in there tighter, put brand new batteries in it, and it worked. I haven't had any problems since. I'm not sure that's the same problem you're having but this worked for me.
1637408
This was not to easy .. As you are looking at display , turn 180 so you are looking at the back.. Squeeze the sides and pull.. Mine was very, very tight... Once that slides out you can see and change the battery...
429814
Press the bottom door down till a small gap appears above and use your fingers to open it. Its tricky. Then installing the battery is simple. The top is positive and the bottom is negative.. Push the battery in but be careful not to push it all the way towards the back, just enough it makes contact within the housing. Close cover and enjoy! :)
1338516
Very difficult to open the case. If you get it open you can probable find a battery that will fit.
1374510
We had the same problem. It seems you have to press in on the latch, and down on the top in order to get it to open It was impossible for my wife to open it, and I had a hard time. I finally kneeled on the top to put more weight on it, and it opened. We are going to leave it open for now, until we go on our next extended trip. Try the Sentry website; they may have other opening suggestions.
790721
There are two little tabs on the back side for two battery locations. Just pull on the tabs and it will open.
1436042
I do have problem in getting battery door to close. Not sure I'm doing wrong and it's a defect one.
2095906
Can't help. I returned it because I couldn't even figure out how to open the battery compartment!
780580
Connie, I'm honestly not sure. We tried to pry it open, because you can see a battery in there. I suppose you can change it- if you can get to it! Seems impossible to open.
338860
I have difficulty closing the battery compartment door myself. You have to kind of push down on the door while holding the little latch back at the same time. I've not had the camera long enough to discern different sizes of batteries, but I'm gonna take the other folks' advice and try different batteries when I change them out.
18723
I had same problem. Poor design and no instructions included. I ended up breaking the clip to the cover to get to the battery compartment.
1540610
It's such a great mouse but they did design the battery compartment like a hidden passageway and yet so simple to open once you know the secret. On the bottom there is a square button in the center beneath the on/off switch. Push that and the battery compartment on top of the device opens. I hope this helps.
2253825
I had the same problem and couldn't remember how to get the battery out. The unit separates at the point where the light gray meets the darker gray. Just pull hard enough at that point and the battery compartment will pull out. What probably happens is that it gets residue on the plastic or age just causes it to become more difficult due to not opening it frequently. If you pull hard enough, it will open. It is a single AAA battery that is needed.
506219
I can't get the back off of mine, either. I've tried off and on for 2 months to remove it. However, I've not been able to locate batteries, so I've given up trying to remove the back cover.