Cartridge Problem My MP830 keeps telling me it doesn't recognize the magenta ink cartridge. Does anyone know how to override these error messages? The ink is fine, but the printer refuses to print! GRgrrrrrrrr....Thanks for any help! Cartridge Problem My MP830 keeps telling me it doesn't recognize the magenta ink cartridge. Does anyone know how to override these error messages? The ink is fine, but the printer refuses to... » Read More Cartridge Problem My MP830 keeps telling me it doesn't recognize the magenta ink cartridge. Does anyone know how to override these error messages? The ink is fine, but the printer refuses to print! GRgrrrrrrrr....Thanks for any help! « Show Less
816350
You might want to try putting back in the dead ink cartridge as you can get a few more prints out of it that way. But in the long term, buy a new printer as this one goes through ink like water and will cost you 10x the amount you paid for the printer itself. I threw mine off my third story window and it made a very satisfying crash into the parking lot behind my building.
816351
Had the same propblem. Cartridge was bad. Canon sent a replacement. No more problems.
816352
You can try to reset the machine by having it turned on, opening the cover to expose the ink cartridges, lift the lever on the cartridge holder then remove the ink cartridges, lastly remove the holder the ink cartridges were in then unplug all of the wires while it is turned on. This includes unplugging the power cord. Wait for a moment for the machine to reset itself. Plug the wires back in, put the ink holder back in, put the ink cartridge holder lever down then place the ink back in. Watch for a red light to appear on the ink cartridges as you place them in. If the ink cartridge does not light up the chip on the cartridge is bad and you need another one. You can try to reset the machine by having it turned on, opening the cover to expose the ink cartridges, lift the lever on the cartridge holder then remove the ink cartridges, lastly remove the holder the ink cartridges were in then unplug all of the wires while it is turned on. This includes unplugging the power cord. Wait for a moment for the machine to reset itself. Plug the wires back in, put the ink holder back in, put the ink cartridge holder lever down then place the ink back in. Watch for a red light to appear on the ink cartridges as you place them in. If the ink cartridge does not... » Read More You can try to reset the machine by having it turned on, opening the cover to expose the ink cartridges, lift the lever on the cartridge holder then remove the ink cartridges, lastly remove the holder the ink cartridges were in then unplug all of the wires while it is turned on. This includes unplugging the power cord. Wait for a moment for the machine to reset itself. Plug the wires back in, put the ink holder back in, put the ink cartridge holder lever down then place the ink back in. Watch for a red light to appear on the ink cartridges as you place them in. If the ink cartridge does not light up the chip on the cartridge is bad and you need another one. « Show Less
816353
If your ink cartridge lights up when it's inserted into your MP830 and your printer still won't work, then I suggest your printer is damaged and needs to be repaired (or possibly there is a fault with the ink cartridge).Also, 3rd party ink cartridges (not sold by Canon) will not work with the MP830, unless they have a chip on them (or you have to remove the chip from a real Canon ink cartridge and put it on the 3rd party cartridge yourself). Using 3rd party ink voids the printer warranty (provided Canon finds out).
2078658
Remove and put it back in cartridge slot firmly.I had this issue with magenta on my Epson 545 and this got it to recognize the magenta cartridge.
2103178
Call Technical support. They have been absolutely wonderful with me on every occasion! and, the only other thing I would suggest is with the new cartridge of black in place, disconnect your printer from the electrical outlet and shut down your computer. Then, restart your computer and restart your printer to see if that makes a difference. Otherwise, call KM. They are wonderful! And, these printers are wonderful although a bit "sensitive."
60401
I had the same issue. I took the ink out, shook it and unplugged the printer and replugged it. Good to go. Hope it works for you.
1168454
Is anyone out there a Macbook Pro owner with this issue? I've bought the ink and refilled my cartridges but I can't figure out how to reset them. I would love your help if you know the answer... (I'm about to spend $29 to buy a gadget that resets the chips but who knows if that's another crazy scheme!)Thanks, Samantha B
1297305
We had the same problem with the first one we bought and had to return it to the store. Ordered another one (exact same model) and it has worked beautifully. Have you tried actually replacing the cartridge? aIt could be that you have a faulty cartridge rather than a bad printer.
2228232
After doing a bit of research on your error code..... My suggestions are pull all your ink cartridges, turn off your printer, reinstall all your cartridges left to right or right to left it really should not matter, finally restart your printer if error is gone run clean printer head. Remember not touch the metal chip on cartridge. Good Luck.
1780540
I refill my own cartridges too and the cartridges have a chip in them that tries to prevent them from printing giving you error messages. My printer is a canon and uses the pg 210 & 211. I can hold the stop button on it to override that chip level reading and it will print. For some cartridges you can buy a cartridge reset and that will fix the problem but unfortunately they do not make one for mine. If all else fails, go to YouTube. That is where I found my help when I was ready to chunk my printer off the deck. Good luck!!
1780539
I'm not sure - I know one of mine acts up occasionally and I have to raise the lid then shut it again so it resets. If you have a newer one, it could be that your cartridge is out of date and the printer refuses. Unplug it, remove the usb, put it all back and try again. Good luck. The printer manufacturers have been running the biggest scam the last few years with the chips they put in the cartridges to read if they are out of date - It's absolute extortion. You can't even buy generic anymore. Until there is legislation, buy older printers or you have to use a cartridge that is current.
912547
You did not provide the printer model. Now, did you try to replace the cartridges with ORIGINAL ones? Even empty ones will do, just to test if they are recognized by the printer. (ONE cartridge will suffice for this test.) If the printer will recognize such a cartridge (even an error msg. will serve as 'Recognize'), you know what I already know: never look at this vendor and his products again...
1954866
I've got a Canon iP4300 which uses the same cartridges as the MP600. When I replaced my ink with generic cartridges (and moved the chip to the generic), I had to hold down the reset button for 5-10 seconds which tells the printer to ignore the error. On the PC, it shows an empty cartridge with an "X" above it, but it prints fine.
1722547
Do you mean you can not see the ink levels for Black and Magenta in the control panel. If so something may be wrong with the printer. If you mean they are not just printing properly the problem is probably these cartridges. Throw them away, install something with better ratings and run head cleaning several times till the printouts are good.
273419
No problem with cartridge recognition. I only use the printer now for copying purposes because of the way it wastes ink, e.g., using incremental color content on every startup, and because of the cost of replacing the ink pad which gets saturated over time. I've loved the printer but hate the design, if that makes sense.
997348
I have been using the Ink X Pro system for several months for this same printer. Several times I have had an error message, but when I reseat the cartridge then it has been accepted. You might try wiping off the contacts with a microfiber cloth and be sure nothing is on the contacts. If these are new cartridges and this is the first use and you cannot get them to work then contact Ink X Pro.
115359
A few years ago, I had a problem with a black cartridge. The color cartridge worked just fine. I had an HP PSC1610 that wouldn't recognize it, although it had recognized all of my previous Sophia cartridges. I called them up (785-865-3725), and they sent another black cartridge out immediately. No questions asked.
1306152
Well, I took out the Color Ink and the printer just sits with an error message. A color ink cartridge must be in place. The only thing I can suggest is to let the color cartridge run out of ink, then choose a "faxable print" option in the program if it's available. You can try the greyscale option, but I don't know if the greys use the black (lighter) or if they use the color ink. If you already own this printer, play around with these options. If you HAVEN'T already bought this, try a different printer. If you do A LOT of printing, you may want to consider a LASER printer. The BLACK ONLY ones have become quite affordable and the toner roll lasts a very long time.
2007806
I'm not sure about your particular error message. My problem was that the printer went through all of its usual motions, but there was no ink coming out of the print head (even with new ink cartridges installed). I did buy Printhead Cleaner Original, did a few cleaning cycles (the instructions say to do one - I did three) just to make sure there was no more dried up ink in the printhead, and after a few nozzle cleanings the printer works like brand new - the cleaner did work really well in my situation. For the price it couldn't hurt to try it, since if your printer is anything like mine was, there are few replacement parts to be found and nobody around cleans printers anymore. Hope that helps! I'm not sure about your particular error message. My problem was that the printer went through all of its usual motions, but there was no ink coming out of the print head (even with new ink cartridges installed). I did buy Printhead Cleaner Original, did a few cleaning cycles (the instructions say to do one - I did three) just to make sure there was no more dried up ink in the printhead, and after a few nozzle cleanings the printer works like brand new - the cleaner did work really well in my situation. For the price it couldn't hurt to try it, since if your printer is anything like mine... » Read More I'm not sure about your particular error message. My problem was that the printer went through all of its usual motions, but there was no ink coming out of the print head (even with new ink cartridges installed). I did buy Printhead Cleaner Original, did a few cleaning cycles (the instructions say to do one - I did three) just to make sure there was no more dried up ink in the printhead, and after a few nozzle cleanings the printer works like brand new - the cleaner did work really well in my situation. For the price it couldn't hurt to try it, since if your printer is anything like mine was, there are few replacement parts to be found and nobody around cleans printers anymore. Hope that helps! « Show Less