Wow, I have had 2 of these, and BOTH have broken where the lid that goes over the coffee snaps to the base. have to wedge it shut to work
783475
Same here Anita. Two makers, and that's the only issue I had with this, otherwise, perfect coffee maker. I hope that next time I purchase another one, that issue would have been resolved. For now we put a coffee mug to hold the lid down, so one of us would get a nice-and-hot mug for our coffee. Another little issue is that the grinder packs some of the coffee at the bottom of the filter... we remove the filter and loosen up the packed coffee with a spoon every time. Still beats having to use a separate grinder!
783476
If you do not mind the look place a heavy can on top of the lid and it works great!! I have only had one of these machines and the only thing that has happened is the latch breaking.
783477
Its a common problem; I've used duck tape and also you can find the spare part(lid assembly) on EBay sometimes
1872337
I haven't had that problem yet, but ours has already cracked at the top so we decided to quit using it. Half the time it was difficult to open certain jars especially plastic lids. I feel its not worth the money and I advise you to return it for a refund if you can.
1001218
I hate mine because you have to hold the receptacle for the coffee or it Blows off. I've set it aside to give away. bought another from Amazon calledCapresso and I love it and bought two for gifts.
1888247
Used mine twice and the switch died on the third use. Tried holding in it using some pressure as the website suggested with no luck. Mr. Coffee is sending me a new one free of charge. Hopefully unit #2 doesn't have the same issue.
2201705
i had two caps break. They are pretty fragile. One fell about two feet out of a drawer onto a cork floor and completely came apart. I am having a hard time getting replacements from thermos. Do not recommend these, as they are too expensive if you can't get new lids.
1789424
I would call the Company, I have one and it has done really good. I have had mine for about two years and love it. I use it every day, I make all my coffee and tea with the water and that is the only water I drink. I hope you can get it fixed. Wish I could have been more help.
452854
I was able to get it working again but unfortunately I was told it is only a temporary fix. I do not recommend this coffee maker. If you must do a keurig machine I recommend buying the cheapest one possible since they all use really crappy parts and are poorly designed.
1478201
I would say it is broken, I have had two of these and never had that problem.
531029
I had the hardest time replacing mine for the same reason. I finally got smart and called B&D; directly. I told them the problem, that I thought it was a weakness in the top design, the model number of my coffee maker. They sent me a new carafe, no charge, within the week--faster than Amazon might have sent it and no charge to boot! The one I bought from Amazon worked, but obvious it was not specifically designed for my coffee maker, as I had to sort of wiggle it to get it seated properly.
1118372
I have the same model and I couldn't get that duck to work. I got the machine to close-uneasily-but had trouble opening it. I didn't want to break the coffee maker, so I gave up. After reading the other reviews, maybe I should try again.
1029971
Yes I have and it's not a good idea unless you want coffee grounds in your coffee and plastic from the lid. I've tried to cover the hole and sometimes that works. I've also reused the lid a few times in the same morning but again the same result as above. To me it's just easier to use a new lid.
2203035
We've had the same issue with our coffee maker. Unscrewed the plate on the bottom of the machine and found an orange "rubber" water hose had cracked and is leaking. I was able to remove the hose, off the cracked portion and reinstall with just enough length remaining, though this will probably happen again. I will go to a hardware store to look for replacement hose materials, its not too hard to replace with a needle nose pliers or forceps are best. I don't know if this is an issue with cheap materials or city water issues, nevertheless I was disappointed and will not be buying another Cuisinart. Its only about 1.5 yrs old.
131899
This is my second coffee maker like this, I have one in each home. I have never had the problem you are having with either one. A defective unit perhaps?
1359744
No - I have had mine for a few months now and haven't broken any. Use it fairly hard for coffee and drinks. Have also run it through the dishwasher.
1941228
There is definitely a design flaw in this product. This is the 3rd one of these that I have owned. My first one lasted for many years too, but I guess the quality has gone down. You have to be careful on what types of jars you use it on. It seems to work well on round jars, but jars with corners will cause it to break. That has been my experience. I wouldn't bother trying to fix it. Toss it and get another one or just go back to what you were doing before.
1068250
That's weird! Mine broke like that too. I just ended up throwing mine away cause I couldn't get it fixed. It evidently is a defect that Cuisinart needs to correct!!
260854
I too have this same problem. Bought the machine December 7, 2012 and last night February 13, 2013 it broke. Goes through the whole cycle but water does not dispense. I think Keurig is a huge fraud because they have no way for one to purchase replacement parts. I will never buy keurig again.