how much water do they put out? I bought one of the large dog fountains and it barily moves any water at all, is this normal or is the one I have defective?
816677
Mine has a steady stream of water. Make sure you fill the base up to the line plus the jar.
816678
We have a rottie and a kittie. The spout doesnt send rushing water out like I thought it would, but only the cat uses the stream of water and its a perfect running speed for her. I honestly haven't had any issues with it and I've had it for a few months now. It's better that refilling a water bowl a few time a day
816679
It moves a trickle down the spout, like what is shown in the picture. It's enough for a dog or cat to lap up. For bigger dogs or dogs that are really thirsty, they can drink out of the bowl, too. I would say the trickle is about what you'd use when leaving a hose on a tree during a dry-spell -- nice and slow.Oh, and I haven't had any problems with the motors on either of the two fountains I have from Drinkwell, and I've had them for several years now.
816680
Once you fill out the water tank it should starts moving... i think your motor is defective... is there any water flowing out the spout?
816681
I wound up returning mine, but I remember the spout flow was more than a trickle but certainly not as forceful as say, a faucet or a hose.
816682
The Big Dog Pet Fountain puts out a good bit of water, the stream of water is pretty good. Our dog loves it. Have you moved the the flipper located on the right side(which is in front of the motor) if you are facing the fountain. Move it to the right to increase flow. We have used this fountain for a long time, both our cat and dog love drinking from the stream so guess it enough for them
816683
If hair gets wound around the motor or the filter is really dirty, it will slow down the water flow. The flipper to the left is a small stream and all the way to the right gives a pretty heavy stream. We have never had any problems with the flow unless there was hair wound around the motor or the filter was really dirty. We just replaced the fountain that we had for 10 years and it still works great. I put the water jug in the dishwasher and it melted it and it couldn't get a replacement water jug. So now I have a spare fountain when the other one needs cleaned, lol. We have three large dogs so it gets used a lot. If hair gets wound around the motor or the filter is really dirty, it will slow down the water flow. The flipper to the left is a small stream and all the way to the right gives a pretty heavy stream. We have never had any problems with the flow unless there was hair wound around the motor or the filter was really dirty. We just replaced the fountain that we had for 10 years and it still works great. I put the water jug in the dishwasher and it melted it and it couldn't get a replacement water jug. So now I have a spare fountain when the other one needs cleaned, lol. We have three large... » Read More If hair gets wound around the motor or the filter is really dirty, it will slow down the water flow. The flipper to the left is a small stream and all the way to the right gives a pretty heavy stream. We have never had any problems with the flow unless there was hair wound around the motor or the filter was really dirty. We just replaced the fountain that we had for 10 years and it still works great. I put the water jug in the dishwasher and it melted it and it couldn't get a replacement water jug. So now I have a spare fountain when the other one needs cleaned, lol. We have three large dogs so it gets used a lot. « Show Less
816684
It moves a trickle down the spout, like what is shown in the picture. It's enough for a dog or cat to lap up. For bigger dogs or dogs that are really thirsty, they can drink out of the bowl, too. I would say the trickle is about what you'd use when leaving a hose on a tree during a dry-spell -- nice and slow. Oh, and I haven't had any problems with the motors on either of the two fountains I have from Drinkwell, and I've had them for several years now.
816685
There is a switch you can move it to raight or to the left is the one were water are sucked to the filter even to fast flow the flow is not that much ( it is realy slow water flow ) put it dose the job.Good luck
816686
You control the stream with a little flipper located at the 5 o'clock position relative to the spout. But as for how much comes out, if you are using it for dogs, it isn't like a garden hose. If you want a big stream, you might consider looking at a custom fountain. I ended up giving up on these drinkwell products after the melted motor (from my review).
1697927
I just bought this unit in December and I have the exact same problem. I love the unit. It is on my bedroom carpet so I am going to try to put a mat underneath it to see if that helps and I will try to change the water level a bit as another person suggested. My guess is that the water sensor works well and the system needs to be level. Someone else told me to put it up at the highest setting and that may help. I really don't want to have to replace it and its too late to return. It really is an awesome unit. Looks great too
2059011
The answers to your concerns are really good, it might be a bad unit. Like they said, call support line, check the water level. If it buzzes all the time I'd want a new filter. Good Luck
1849584
You should not have water around the unit. It could be you are positioning the mist into the indentation in the top that is then overflowing. Other than that I would say your unit is malfunctioning. Good luck.
1418677
We had it for our grand-dog (a boxer). We would bring her up to the faucet and toggle with our finger to get the water running to show her how it worked. Once she started licking it, we would let go and she realized she could work it. We used our first one years ago for the dog, but bought this new one for the grand-kids to play with and not waste water (for their hands, not as a faucet :) ).
1265716
The fountain is loud to me..but my dogs love it. I put a STRIP of cotton cloth across the top through the groves for the water and it makes no noise at all now.
1158673
First let me tell you that I have bought every water well and never have I had these 3 8yr old cats drink this much water. I have one in my bedroom and it is a calming white noise. It's a soft gurgle.I haven't had an outage yet but I will unplug one and see how much surface water there is. O.K. I filled it up to the water line and then unplugged it.When the power is off the water lowers below the fountain's water surface so no they could not drink. I always have a small back up water bowl and I dump it and refill it every day. I have 2 of these (one in kitchen) and it is great so far! Good luck. First let me tell you that I have bought every water well and never have I had these 3 8yr old cats drink this much water. I have one in my bedroom and it is a calming white noise. It's a soft gurgle.I haven't had an outage yet but I will unplug one and see how much surface water there is. O.K. I filled it up to the water line and then unplugged it.When the power is off the water lowers below the fountain's water surface so no they could not drink. I always have a small back up water bowl and I dump it and refill it every day. I have 2 of these (one in kitchen) and it is great... » Read More First let me tell you that I have bought every water well and never have I had these 3 8yr old cats drink this much water. I have one in my bedroom and it is a calming white noise. It's a soft gurgle.I haven't had an outage yet but I will unplug one and see how much surface water there is. O.K. I filled it up to the water line and then unplugged it.When the power is off the water lowers below the fountain's water surface so no they could not drink. I always have a small back up water bowl and I dump it and refill it every day. I have 2 of these (one in kitchen) and it is great so far! Good luck. « Show Less
1412731
i believe this is a design flaw. Ours was the same and when we did use it our cat moved the top and the water was pumped out on the floor. If you can, return the device.
1449390
There are 2 large "filters" that water runs over, picking up moisture and is blown out the top. Right now I have the unit turned down about half way and it's putting a gal. and a half of water per day in the air. GREAT unit!!
2283837
Didn't have that problem but had a major problem with the water spilling outside the waterfall. Discovered I had to line up all the spouts and covers perfectly. Once I started being careful about this, it's been working like a charm and the cats love it! I read one person complain that he had to refill it more often than his last bowl, but I honestly believe that's because his cats are drinking a lot more each day. I would say if you line everything up and the water doesn't circulate, there is a problem and you should exchange it. Good luck!
31680
Ask your local water authority if something they use to treat the water could be responsible. There is nothing in the fountain to cause it. You could re-wash everything and change the filter, whether it needs it or not. I would trust the animals. Do they still drink from it? My unit just sits there, gets scummy after several weeks, if I get lazy about cleaning, but the cats love it anyway. Good luck.
581287
Katharine, I have a Boxer/Lab (80+ lbs) & I fill his water 2 x's a day & his food only once. They're plenty big. HOWEVER, I wud recommend putting a coat of laquer on top because the water is destroying it
1232135
It may be defective. The lid can be removed for cleaning, so look for packing debris blocking the input. Check that the tube is connected. The unit we received would leak a lot from the column that the power cord entered even after we plugged the hole with a rubber stopper. We decided to swap it out for a fountain with a gallon jug like an office water cooler--happiness!
787194
I have a spigot on the outside wall and I just turn it to adjust the stream to low... mine works great after I finally got the dogs to figure it out. sounds like yours might need to be returned for another one
513754
Sorry, I do not have an answer for that without knowing the circumstances. Maybe the traps are not filled with enough water ?? I never had problems with any of mine. Wish I could be of more help...
1678282
I have to be honest here...I've thought about buying another one just for the dog, but I think it would be a complete nightmare! It might hold enough water for both. But, thinking about my dog, I change her water regularly and even more in the summer or just needs changing because she's a dog! My newer puppy is about 60 pounds, but I've seen her with her doggie daycare buddies, and it's a mess. I can't imagine unhooking it, cleaning it, plugging it back in, etc., multiple times during the day. And, cleaning and changing the filter(and that could get expensive), I wouln't. Sorry, I hope that helps! Good luck! I have to be honest here...I've thought about buying another one just for the dog, but I think it would be a complete nightmare! It might hold enough water for both. But, thinking about my dog, I change her water regularly and even more in the summer or just needs changing because she's a dog! My newer puppy is about 60 pounds, but I've seen her with her doggie daycare buddies, and it's a mess. I can't imagine unhooking it, cleaning it, plugging it back in, etc., multiple times during the day. And, cleaning and changing the filter(and that could get expensive), I wouln't. Sorry, I hope that... » Read More I have to be honest here...I've thought about buying another one just for the dog, but I think it would be a complete nightmare! It might hold enough water for both. But, thinking about my dog, I change her water regularly and even more in the summer or just needs changing because she's a dog! My newer puppy is about 60 pounds, but I've seen her with her doggie daycare buddies, and it's a mess. I can't imagine unhooking it, cleaning it, plugging it back in, etc., multiple times during the day. And, cleaning and changing the filter(and that could get expensive), I wouln't. Sorry, I hope that helps! Good luck! « Show Less
1375051
the funny thing is that my cats like to sit in it and the my dogs don't. i guess because they were not raised in dog houses. seems to keep the water out pretty well. i even wash the outside of it with my garden hose.