I plugged them into the headphone jack and the usb like people say and it's not working, the sound goes away when i plug it into the headphone jack
791433
Did you check the little volume switch on the speakers? Otherwise I'd message the seller and ask for a new set of speakers in exchange for the ones you bought.
791434
First of the Usb provides power to the speakers, so you have to make sure the device the usb is plugged into has power or is active. If done correctly all you have to do is plug the the headphone jack into a device with media and sound should come out of the speakers. Also make sure the volume control on the speaker wire is turned all the way up. If no sounds comes out then try placing the Usb into a different spot or device, still no result check the wiring to make sure it's inserted properly. If nothing works you might a have faulty product.
86836
When I plug in my headphones, the main speakers don't get sound as well, if that is what you mean.
929622
Unplug the red wire and see if it works. Overall, these are junk headphones and I'd try to get my money back if I were you.
806618
Not quite sure what you are trying to do ... plug the headphones directly into the TV??? The headphones come with a micro USB to USB cord ... might work if there is a USB port in your tv??
2283513
Be sure that the headphone really is plugged in all the way. Athough I purchased the Ubuntu version, the hardware is identical. I noticed that it requires a bit more force to plug in the headphone than I expected, so the first couple of times, I got no audio, because I wan't really plugged in. If you still get no audio, that may be a product defect. In that case, contact Amazon or ASUS for exchange or warranty.
88453
One side of the headphones has a micro USB port hidden beneath a rubber flap. You have to pry it off gently. The other end of the USB cable can be powered by your computer or a USB charger. The result will be the same.
1057840
Probably just the usb cable is bad. If it came with one, that is the problem. I had some to switch out with so it wasn't a big issue. I bought 4 so btn the 4 I got one to work but they are kinda cheesy. I bought them around a year ago and 2 of the 4 are still working. All 4 would have been but one was used daily heavily and one works but not w good sound quality.
2210498
Assuming you are recording from the adapter, it sounds like the input to the audio programs you are using is not set to the USB audio source.
1590269
The only thing you need the USB plug for is to charge them, they work off the headphone jack.
2055086
Yes, just plug them into your USB (that's the only way you can). I've bought other brands that required plugging them into the USB, but this was the only brand I've purchased that worked as advertised.
395271
I'm not sure what you are asking. It sounds like what you are doing is wrong. Headphones cannot be plugged into an input, try again.
811702
I saw your question and removed the speakers that were connected to the output jack and plugged in a headset... worked perfectly.
1487108
Ours worked with no issues. If you've tried another set of headphones with no success then perhaps there is a defect.
1402360
First make sure your sound card output is turned up full. Then make sure the volume on the speaker is turned up. Then lastly return them to Amazon because they sound like crap and buy some Tannoy 401's and enjoy real music from pro audio sound. That is what I did
331187
Hi, Veronica. First you should probably check to see if they headphone jack is inserted completely. However, from what you just described, it could be possible that they are either broke or it is a manufacturing issue, because the pair I had also had the same issue after a few months.
1546596
Try running them with a phone or iPod and see if it's the speaker or radio otherwise send the. Back
228364
They work with any headphone/mic combo, if its not working for you, my guess would be that the adaptor is damaged or not inserted properly