I recieved my bulb and installed it, after 2 months a white dot appeared on the screen, now another has appeared. How do I use the warrenty?
807679
The DLP chip is going bad. Happend to me. Soon there will be several dots. Call Mitsubishi line and they will pay for the part but you have to pay the labor($200)
807680
Not your lamp but the board. Call Mitsubishi and be insistent that they cover the cost of repair. They covered the part and labor install.
807681
Sounds like DLP chip going out, if so more white dots will keep showing up with time
807682
White spots? Are they small? These could be bad mirrors in your processing board. My TV has 2 white and several black ones. Replacing the processing board with the mirrors is about 250... This is not related to the bulb it is a separate issue.
221856
I had the same problem. The supplier replaced without issue under Prime. New light works fine, and very bright. FYI that it's magnetic, and there is a ring that holds it in place, so make sure it's assembled corrected direction.
1905557
I have not had any issue with that. I would say if some of the cells are out then you need to replace the bulb. If you notice it is not doing as before take a break from use and then resume.
517535
It could be the ballast board or a capacitor issue. If capacitor looks bloated, replace. Might be a good idea to take it to TV or computer type shop for quote as you already spent half the cost of a new projector, on the replacement bulb. If it costs more than $200 to fix, I'd buy a new one and get the longest warranty you can. I have had my Acer for over a year now and no issues whatsoever.
1954677
I would open it up and reset the bulb. Dust off the inner connection also. It develops a lot of dust and the connection may not be there.
114206
My best guess is that it is a cool white bulb. Look on the bulb and there should be a code printed on the bulb itself. Google that number and you will have all the information you need. (It may also be printed on the plstic or ceramic base of the bulb.Cheers, Steve G
1631972
I did not have that problem with mine. It sounds like you may have not had a proper seal when one of the light bulbs was inserted into the lamp lens. You might take the lamp lens out, dry it, and check for any damage to the rubber seals and try again. Not sure about their warranty.
1973604
Return the item. I had the same issue with the light I purchased or call Amazon.
1922953
Not sure about the warranty. Might be 90 days. Bulb has been working perfectly now for about 120 days. Had previoulsy purchased one of the knockoff bulbs and it lasted less than 6 months. This phillips is a better replacement.
398213
They claim there is a warranty but I have been trying to make contact for 6 weeks and can't get anybody to respond. I bought 4 of these bulbs on November 11, 2014 and so far I have had two of them quit working and a third only has maybe 1/2 of the LED's that will light up. I'm afraid that they are going to delay responding until after the 12 month warranty period is up and then tell me that they can't help me because the warranty has run out!
2196215
I purchased same unit. The blue light at bottom would come on when plugged in. I took it apart to clean filter and the clear washer didn't seat properly so I got water in glass and bulb blew out. I purchased 2 bulbs on Amazon for about $25. Put in new bulb and made sure no water could seep in tube and its been going strong for over 6 months.
312131
Those bulbs last at least a year or two. You should get in touch with Verilux. You may have a faulty bulb.
1156938
Get in touch with GProducts, the company that actually sold you the bulb. Look in your order history in Amazon.com. You will see the choice on how to get in touch with them regarding any problems with the bulb. The bulb is warranteed for one year but should have lasted about three years. I bought mine in octover. I hope I do not have the trouble you are having.
1930628
Swap the bulb that appears to be bad with the one that's working and see if it works. you might have gotten a faulted bulb
1616579
Kenny, my bulbs have been working great for more than a year now. no worries buy the bulb and dont forget to go to philips website for a rebate
2110315
My bulb's still going strong. Haven't had to use the warranty so I'm not sure.
1769187
I've had two of these dry and stores, the global 1 now the global 2. first check the bulb in the back, take it out check the contacts if there good wipe the bulb off and reinstall, close the hood then try the button, if you're still having the same problem and it is still under warrenty return it or return it for repairs or buy a new one.;