I bought it at November 22, 2012. But now, one ear is broken, so can u help me fix it or what should I do now?
816192
The ones I bought for my so to use when he exercise broke within a month. This product is so delicate to use even tho it looks heavyweight. You should just buy another pair of more heavy duty earphones looking at their construction and not the brand name. You can get a better pair cheaper.
599859
I ordered mine on July 14, 2014, and as of about a week ago (less than three months after my initial purchase) I have lost audio in one ear bud. The cause seems to be a loose connection close to the base of the zipper, at the joint. I can twist and contort the cable to get a brief moment of sound but unless I hold it in place, inevitably the connection breaks and I lose sound again. With anything, there will be imperfections so maybe I just got a bad one in the batch, but $10 for each month these ear buds worked properly seems very expensive.
2113046
The part for the mic broke on mine too... sorry I dont know if it can be replaced.
1776354
Music works good just the microphone isnot working. Also the golden color outer cover of the headphone felt off last week. Is there anyway you can send this little part to me so i can glue it back on?
331182
the wire to the right ear has broken. this is very common with this headset. It will eventually happen. We used to buy multiple headsets expecting this. Unfortunately, Sony did not make the wiring strong enough to prevent this and has stopped making this set. Too bad because it is a great headset for activity. Contact Sony and maybe they will reconsider manufacturing it again with a change.
1695536
mine didnt last a year with only minor usage. warranty is only good if you buy from a certified reseller. Not that durable. I bought mine from Westbiz which is not a reseller. i did not know this at first. when the left ear fell apart, neither Amazon or Wesbiz would not honor the warranty and the manufacturer would not honor the warranty because Westbiz is not a reseller. I would suggest you not buy anything from a non certified reseller or Amazon.
1593340
Same thing happened to me...and I am sure Skullcandy would have sent me a new one, but I went to the A/V section (electronics) at Target (could use Walmart as well) and got a new 6 foot cord for about $7. Works GREAT! Just get any A/V cord with the same adapters on the ends. :DAND You can get one even cheaper here on Amazon:Belkin Mini Stereo Dubbing 3.5mm Plug Cable for Kindle Fire, iPod, iPhone, iPad, Android, Smartphone and MP3 Players -6feet
1404167
Sorry don't recall the warranty details, you may contact the distributor....My unit has been working fine, once I got used to it. it is fairly large and I only use it while watching TV. If I purchase another, I would go for the in the ear one.
1115496
Mine broke too. :( I would love to know the answer to this question .. anyone know how to contact the seller?
702232
Hello Gifford, in my case I boutght this headset for my PS3 nad till today is working, usually the warranty should be for a year. But the provider should have a better answer about it.
779522
Hi. I am not sure what parts are you missing or parts that need replacement. I would say if the product still under warranty you probably have to contact the manufacturer and I am pretty sure they would tell you what to do. I hope my answer helped you in any way. Thanks and good luck getting your headphones and Radio fixed.
428666
The same thing happened to mine. I emailed the company and told them the problem, they sent out another one and the same thing happen again. They are suppose to be giving me a refund but didn't get it yet. I sent both headsets back. I believe they all have defects.
87222
Hi, you might have a problem one, I can turn mine right up, when I did it by mistake when I first used it nearly blew my ear off !!!, may be ask for a new one ?? any other quires, just ask, Richard , have a nice weekend
1674926
I ended up sending mine back to Amazon. They were super-cool about it, shipped out a replacement via 1-day the same day, and I should have a new ZUne by the time I get how from work today. We'll see if I fare any better this time around.
303629
Well check your warranty, I'm not sure what it is.You got a year out of em, based on my experience you didi pretty good. I've never had a pair of headphones last a year. I hope you got the service plan. I got it on my beats but since they only lasted two months, I took them back and never used it. Headphones are notorious for failing, if you spend real money, next time, get the plan. I suspect you're s.o.l.
1711751
Yes. Call them if something is wrong with the headphones. Ship it to them. It will take a couple months for skullcandy to get them back to you.
323496
Same issue here...my unit is about 5 months old and the sound just stopped working...help...anyone?