Does anyone experience anything slow about the wireless. If so has anyone been able to fix it or upgrade the card?
788377
Ryan Maltese,If you will please contact our friendly Customer Service Team, they will assist you. We can be reached, toll-free, by phone at 855-490-2569 or by email, at: support@cybertronpc.com. Please reference 'DY44'.
788378
If there is no "A" in the WiFi product description for the wireless piece of hardware, you are going to have problems. Don't know what the "A" stands for but you would be better off with that feature, as it is said to be more reliable or has better signal throughput. I actually did not know about this before, just learned it from a random dude on YouTube reviewing a computer with that feature. Whether this would help your situation is anyone's guess. Could be a router glitch.
788379
Ryan Maltese, If you will please contact our friendly Customer Service Team, they will assist you. We can be reached, toll-free, by phone at 855-490-2569 or by email, at: support@cybertronpc.com. Please reference 'DY44'.
788380
Yes, we have had the same issue. Original wifi card that came with the system was non-functional. Tech Support was extremely friendly and helpful troubleshooting and sent a new card. New card is very slow (1Mbs vs 20-40 with other devices in the house). Will contact them again for additional guidance / assistance.
788381
you need a wifi adapter. the antenna that comes with is weak. I have Netgear AC1200 Wi-Fi USB Adapter High Gain Dual Band USB 3.0 (A6210-100PAS). Now this machine is like a dream.
788382
Make sure you screwed on the antenna, which comes in one of the plastic bags.
788383
Yes the wireless is really slow from the time that I tried it. I haven't tried updating it though I have only been using an ethernet cable.
1412532
I have it hooked to my 2012 macbook pro USB 3.0 and have the card in the laptop off. IT is FAST! 80211.AC I get 117MBps download and 10 mbps upload. I pay for 105/10. That is all wireless.I'm running Mavericks 10.9.3
1561705
I had the same issue with the router a month or so back. Before it was fine, then all of a sudden the download speed would barely go over 1 mbps. I tried a bunch of different things and finally found a post on a website from someone with the same issue and I tried it and it worked and fixed the speed issue. You need to log into the router and go to the Advanced tab then go to Setup and QoS Setup. Uncheck Enable WMM (Wi-Fi multimedia) settings and apply. After I did this, my router was back to normal just like the post said. Hopefully this will work for you as well.
1969501
i bought my 570 a week ago - and it took four attempts - but did finally get this initial upgrade to happen. it took mine ~30 to 40 minutes between the download and install portions, but that may just be a function of a slow wireless connection i have (5mps). Once installed though, it fixed the Netflix issues and added DivXTV as a netcast channel.
1737780
I have problem too but a bit different my web pages are very slow to load or drop. I have a strong wireless connection which is on but all the pages load very slowly. help My computer is a new eeepc1002 he.
975840
My computer, the Aspire R7-571, does have the wifi issue. I wrote about it in my review. I still use a single band 2.4ghz router. When close to the router, I get about half speed. Instead, I use a wireless adapter in one of my USB ports and works great. I get full speeds that way.
771709
When using my older laptop with a wireless G card I saw transfer rates no higher then 4Mbs On my new laptop which has a Wireless N card I consistently get at least 9Mbs.
884230
I just bought this model yesterday (1/28) @ Bestbuy and the AC Wireless works well and does support both 2.4 / 5 ghz bands. I was connected at 240 mbps with only 3/5 bars signal strength and had no issues at all (unsure of what the difs are between the bestbuy version and the amazon product featured here)
1752302
The wireless was a problem but now it is solved! Go to windows update and press custom. There is Atheros update there that solves the problem. Everyone is making this out to be a deal breaker but after updating with this I can go more than 35 feet from the hot spot and get "Very Good" reception.
669069
I bought a graphics card(NVIDIA, GEFORCE gtX 750 TI) for this computer as well and had to remove the adapter for the wireless internet and it stil barely fits. if you cant get anyhelpful advice you might have to look at getting a different motherboard, try amazon customer service first. they are usually pretty quick and helpful.
2260752
I own this model and I'm having the WiFi issue Asus is no help their website is useless and the customer service is poor. I will reply when I figure it out, updating the driver did nothing and upgrading to WinDos 10 same.
1561706
I had same problem. Wired connection gave me D-60MBPS, U-12MBPS and wireless gave me D-1MBPS, U- 12MBPS.. the internet was very slow. I followed Van Nguyen's advice to change the setup "You need to log into the router and go to the Advanced tab then go to Setup and QoS Setup. Uncheck Enable WMM (Wi-Fi multimedia) settings and apply" and i started getting D-22MBPS, U-12MBPS.. thanks!! hope this helps to others.
1101936
My download speeds vary but I wouldn't call them incredibly slow. There's a lot more to download/upload speeds than just the computer. While it is possible that your wireless NIC could be bad from the factory I can't really answer this question without many more details regarding the network you are connected to, and your ISP, to name a few. Even the time of day that you're testing is a factor. A busy network at prime time will d/l slower.
488459
Mine has found my wi-fi network but says that it is obtaining the IP address. I've removed the card and rebooted. I've shut it off for long periods of time and still the same thing. I've emailed their support but haven't gotten a reply yet.
2143195
I haven't noticed it to be slow or laggy at all. I'm not a power gamer or anything, so if you are that might be different. I've had 6 windows working at a time, and noticed no problems.
1373508
I've been using it in my work computer for a couple months now, which exclusively runs Ubuntu (Though I used 13.10 and now 14.04). No issues other than the normal Linux wifi signal strength issue that's easily solved by disabling the Power Management for the Wifi Card.
2284009
No, this wireless card issue has not been addressed in the version of the computer that I have. I have my computer one floor and several walls from the router and the internal wireless just doesn't have enough power to supply what I need. I have instead put a USB wireless N adapter on. That has served me well so far and the USB adapter isn't expensive. I will say that other than the wireless thing, I am very satisfied with this computer. It has a lot of power for the money.