My ordered product came in a clear capsule. As I was looked on the company website, their picture showed a two toned capsule. Is this correct?
786378
Hello Wilkstar,I am sorry for the confusion. The two toned capsule you see on our website is in an "infographic" and is used to illustrate the dosage of the product. The capsules in the bottle should be clear vegetable capsules. With that being said, yes, that is correct. If you have any other questions please feel free to contact me at anytime and I will be more than happy to help. Enjoy! Best Regards,Cliff-
786379
Hello Wilkstar, I am sorry for the confusion. The two toned capsule you see on our website is in an "infographic" and is used to illustrate the dosage of the product. The capsules in the bottle should be clear vegetable capsules. With that being said, yes, that is correct. If you have any other questions please feel free to contact me at anytime and I will be more than happy to help. Enjoy! Best Regards, Cliff-
123885
Yes, that is what I received when I ordered the 3 pack. (150 capsules total). Ross M.
584176
I don't have a bottle here right now. I'm waiting for my next order. I think there may have been some changes to the packaging. I believe my last bottle was white though. The capsules are greyish.
1500150
Yes. My most recent auto delivery was capsules instead of the softgels. There was a strong fishy smell when I opened the bottle and the capsule tastes fishy. I'm hoping this is not a permanent change. If so, I will be searching for another brand.
202295
There may be a fine white residue lining the inside of the bottle which is added to keep the gelcaps from sticking in moist conditions. This is normal. If the capsules are stuck together, or your dusty residue is heavy or not white, send it back.
70439
It looks like one is in capsule form, and the other is a liquid that you take (1/2 tsp.) The blend looks to be the same. I take the caps....
1930809
Dara, We are aware of the label issue and it is being addressed on two fronts. Firstly, the newer labels are all printed larger and in a darker color. There was a small printing issue with a particular run of labels, one of which I guess you have. More importantly, over the next couple of months Xfacio Labs Anti Aging Serum will be transitioning to a brand new and much improved bottle on many fronts. The packaging of these bottles will be in a new box that will be much clearer and better printed. We have went to a great deal of research and expense to do this, and you the customer will be the ultimate beneficiary of it. Our next in the line of Anti Aging Products will be released shortly in this new bottle and packaging followed as soon as possible by the Anti Aging Serum. There is no scam here. If you are unsatisfied, simply notify Amazon and you will get back your money. We have thousands of satisfied customers around the world who utilize our product. I do apologize for the label issue that you or any one else are having, but rest assured that it will be a non issue shortly.
1477744
The product in question is a liquid, however, the same company offers an equivalent product in a soft gel capsule
2062668
It is supposed to be an amber/brown color (or at least it is from my doctor). However, I ordered 2 on line, one was the nice amber/brown color BUT the one I just opened this morning appears to have been diluted to a clear/yellowish color. The smell is also different and the top came off easily WITH the plastic still on the bottle. It is also supposed to come boxed IN a box with a paper insert. Don't think I will be ordering on-line again....
1798644
I think that it just may be a wrong label in the picture. I noticed that before I ordered mine too, that was about two weeks ago. My order contained the correct product with the proper label.
1107465
My two bottles I ordered at seperate times look like picture. Cant say the pills really work though.
846357
daniel, i'm not sure what you mean. obviously, if i look on my bottle, it might not be the same as one bought today. i suggest you phone customer service at amazon and ask them, presumably they can find it for you. alternatively, you could take a chance, order it, and look at your bottle when it arrives; then if the expiration date doesn't suit you, you can easily return it. the thing i like about this product is that i can easily swallow the capsules, whereas the tablets i found in other brands were too big for me. teresa
651449
I'm going to guess that the capsules themselves are made out of some veggie substance? Not the contents within the capsules. You should ask the company that manufactures them to be sure - they've always been very helpful whenever I have contacted them in the past on unrelated ( to your question) matters.
672468
I can think of a few possibilities. Perhaps you ordered a different formula by mistake. You might check the label. Or Life-Flo might have mislabeled the product. (My Progesta-Care Plus is a different color than my BiEstro Care) Or, Life-Flo had to get the ingredients from a different source for this batch, thus a slightly different color. Customer service should have been more helpful. Their products are great, but they'll lose customers if they don't improve their service.
63556
Mine was in the exact bottle pictured. I suggest you call/email the company and ask if they have changed the packaging.
48873
Mine were capsules too. And I'm not a fan. The capsule has a much stronger fishy taste.
1976095
I too noticed the change of capsule color. I am sure it is legit. I just wish the manufacturers would put themselves in the consumers mind set and understand it could be cause for concern. Some acknowledgement on the box would be nice.