What to do if it is broken
420111
Hi Phyllis,Amazon was GREAT at accepting my return- contact them for a Return Merchandise Authorization, you can print out the UPS label and ship the stroller back to them for a refund. I had thrown away the box so finding a box to fit was the only real pain, I had to pay my UPS store about $30 for a custom box; but it worked and Amazon was great. I ordered a different stroller- I really loved the City Mini but the front wheel kept locking so I didn't order the same model.
420112
I don't know. We haven't done anything since we tried to contact customer service, but were not successful. Basically, we just have a stroller that works when it wants to, but the majority of the time the wheel locks and we can't turn it. Sorry I'm no help for you!
29953
This company stands behind their products so if you have a defective item just contact them and they will send you a new part, or take care of it in the best way for you. The best way to contact them would be through your Amazon account.
52189
It should be under the warranty. Amazon normally can replace it if it is bad as soon as you got it like this. Call them too.
260961
You should take it back...or call the company and explain what happened...maybe they will send you a replacement or refund
911324
You can fix it easily... Just pull it out and push it back in the right position.
1428789
Find your receipt and take it in for service. Once it's looked at They will then tell you to take it where you bought it for a replacement with a similar model. It's considered un repairable.
808456
Give it back to the manufacture or ask Amazon. It should be under guarantee, I guess
1961531
Call amazon they send new one . Like they send me when mine was broken Thanks amazon .
1366918
Email Amazon. They are fantastic about taking things back or working on how to fix your machine.
742852
Whats broken on it and i dont really kno were u would be able to get it fixed maybe a bait shop but let me know whats broken on it and maybe i can help u fix it
1250251
If its still under warranty you can send it to manufacture and probably get a new one. Unfortunately, it's not cheap to send back.
943224
The system is not to be taking apart. If you are having troubles with it, I would contact the company you bought it from.
1366304
You will have to go through amazon to fix your problem. Most of the company's that deal with Amazon will help you out with parts missing and cracked products.
685016
Definitely contact the company and get a replacement! Also contact Amazon to see what they will do.
1287929
Then it's broken. You can send it back or cry into a pillow like I did because I broke it even more.
1499018
Put your fingernail under it, pull, and lock it. If it doesn't work, it's defective.
1487112
Swap/verify headphones, check all things and visually inspect anything you can including wiring or soldering or anything that would look out of place or worse, missing. Then make sure all levels are turned up. None of that works yours is broke.