Has any one taken the cap apart for cleaning? I can't seem to be able to put it back together.
815048
The caps are their weak point. Either won't stop leaking or only opens enough for a sip. They really do keep beverages hot for a long time though. Just need a redesign of the cap.
815049
We don't even use it any longer, but your right it is hard to clean. Hope you find a cure.
815050
I've only taken the rubber around the lid off to wash it and leave the lid soaking in vinegar and water to get the funky odor you get from coffee sitting. Hope this helps.
1758144
To remove the cap, hold the top of the bag where it is attached to the hard "eye shaped" plastic, and twist. (righty tighty, lefty loosey) The carabiner can also be removed. The hinge that keeps the carabiner on, only goes about 3/4 of the way around, so you can remove it. When the cap is upright, lift the carabiner to verticle, and then press down on the carabiner while stabilizing the cap. Also I recommend only hand washing. I dishwashed just the cap and after 5 or so more handwashes it still tastes like soap.
1593763
I am not sure how to take it apart as I did not keep it around long. After the recall on this model, I got rid of it.
773740
To be honest, that is the worst part... I put on gloves, unscrew the cap, fill it a little more with water to loosen any dead yuck, take it waaaay out back, and dump it without looking at it. My friend takes it out back and does the whole operation inside a black trashbag so she doesn't have to see it.There are disposable traps that are similar (Rescue! is one that comes to mind,) but it ends up costing so much more in the long run.
1275681
I found there are tons of YouTube videos that show you step by step how to take it apart and clean it. Mine wasn't working at all - the toggle had no resistance and wouldn't permit the airflow to pass through the brush. My husband watched the video and took it apart and put it back together again. Tedious but definitely something anyone can repair. Not sure if your problem is from dried makeup or perhaps a Non-Dinair product, but I'm sure it can be corrected. Good luck!
2247839
open the round cap on the bottom....it's hard so use a screw driver or something else.....fill with water or sand (i used water,cheaper and equally efffective)...put cap back on.....also its heavy so have the base close to wherever it's going to be...good luck
104234
Really can't answer where to get a replacement cap. I never needed one. Good luck.
936022
The cap comes off, I unscrew it, take out the filer and wash the parts in the dish washer. not the filter
1788634
I've never taken it apart. The straw pulls out very easily. Then I just throw it in the dish washer or use a bottle brush. The straw is wide enough I've never had a problem with it being cleaned out. If you have stuff stuck in the straw then I would suggest a pipe cleaner or they do sell straw cleaners...not sure what they are called. I see them with sippy cups for kids all the time. I just looked to see if I could pull the straw out of the grey part of the lid and I'm not sure it's supposed to come out. I could wiggle it, but when I pulled it didn't budge at all.
1248893
It happened to me the first time because I forgot to remove the black cap , see the assembling instruction Ax1. After I removed the black cap, everything works perfect. Good luck!
1210178
you have to peel off the protective backs from the cap keepers so that the sicky side glues to the cap. if you don't want to use the cap keeper, either don't stick them onto the caps OR rip them off if youve done so already.
786885
No I've tried but I can't get the old one out. What ashame. I just bought new ones. Hope this helped.
279655
The screw that is used is a Phillips head, and the plastic cap has a "stem" that is shaped to conform to the head of the screw. Try rotating the cap until it "settles" into the shape of the screw head. It might still be somewhat loose, but it's the best you can hope for.
1673056
I have trouble getting my cap off sometimes too. You need to pull hard on the bottom of the handle.
1029629
I take it apart and use a straw brush... I also have replacement straws and replace them periodically.
522046
Hi Raven,Please send an email to support@monstrumtactical.com. They will send you a replacement cap free of charge.
748627
Hi, I dismantled it using a screw driver to pop the little pin heads in, and then to pop them back out. Annoying but I did it to take it apart and put it together again.