Did those with problems notify the manufacturer and Amazon?
815185
I only had small problems that did not last or were user solvable. So no, I did not contact anyone. If my problems continue this season though, I will contact the manufacturer.
815186
I have not notified anyone yet but it is currently not working for some reason. It was great last Winter but I just took it out last week and cannot get it to steam at all
321083
I have not had this problem yet. My suggestion is to call the company or email Amazon as to the problem you are having. I have always had good luck with both options in the passed.
1278011
Same here, e-mailed Amazon. They apologized and said "We have received your inquiry and we will send an e-mail with additional information shortly."
1971094
Yes, you are right. We have already contacted Amazon about it.Thanks,Gus24hrsDeals
1080818
Typically, I think amazon will refund or replace the item. Not 100% certain but I never have a problem.
77502
You posted this question for other Amazon users to answer. You need to email the seller or manufacturer directly.
1398698
I answered this question earlier. I cannot find a way to connect to customer service about a defective Item I have gotten from them. Amazon please respond with help, Thanks.
7181
I sent a request to amazon asking the same thing and they have not answered. It has been about 3 days since I asked about it.
691729
Allan, I really don`t know. Therefore, I believe that Amazon is co-responsable for seller indication. The seller must keep a warranty if it is not covered by the factory.
486030
No. But if you write the company, they might send one. They are very responsive. I had the same problem and they helped me out.
1307857
Contact Amazon Customer Service via Email. They respond pretty quickly and while it might take more than one email to work out a solution, they will work with you.
711348
I really have no idea. Amazon should have some contact information as they sell the brand. I do not remember who actually fulfilled my order. So far mine is doing great and I am sorry you are having problems with yours.
589463
I'm not sure, i'd contact the company directly, or it's Amazon webstore customer service
1709210
I am not for sure. I have just recently started using Amazon and have not experienced a problem like that.
543742
I just sent an email to the manufacturer. I'll check my email and post their response.
106658
Great question. I cannot confirm it, but I just chatted with Amazon to see if they could and here was the response: "Asheesh:I have escalated this issue to the management team. I request you to wait for 7 days. We will correct this as soon as possible." If I get a response, I'll post it.
526901
It can be hard to tell. Amazon will replace anything that doesn't arrive as excepted. Just give them a call.