My scale only displays '15625' and nothing else, how can I get this fixed or replaced?
99699
I have not had this problem with this scale, check batteries and I would ask if you are sure you are on the lb and ounce measurement setting not grams, etc. Also if it had any water poured on it accidentally I had to replace previous scale after I spilled liquid on it.
305658
In my opinion I would return the scale to get your money back and spend it on another scale. This brand/model is not worth the time or money. It has to many glitches to even be useful and could detour your motivation if the reading is off to far (as was the case with mine - the 3rd one that is after returning the first 2!). Best of luck.
238124
I do not know but it should tell you in the booklet that came with the scale. You can also most probably contact Seca and order from them. My personal opinion would be to go out and buy a new electronic scale. Probably as accurate and cheaper than repairing the Seca. Mine still works but if it quit I would get a new electronic one.
986533
Try different batteries.Call manufacturer .Never had this problem since owning scale for at least 3 years.Scale works instantly.
1994439
There is a small button on the back of the scale. Looks like a tiny reset button.
1774006
I had this problem with other scales, come to find out it was due to soft or uneven flooring, like wood or linoleum. I had to go to a room that had hard (ceramic or marble) flooring, in my case our foyer. Once I did that it was accurate. Even small tiles will cause inconsistencies as you place your scale. I have even used our garage concrete just to make sure the #'s were right.
2108556
Unfortunately, I do not have the answer. I have only had the scale for 3 or 4 months and have not needed to reset it yet. If I can find my instruction book, I will look in there and will try to find the answer for you.
1680421
60 Lb Model. Did you get the computer to recognize the scale? If so what operating system you using (Windows 7, Windows 8, Windows 8.1 etc.)
457159
I had a pamphlet that was in the box from the manufacturer...I am pretty certain that there was a toll free number to contact if you have any questions or problems. One of the reviews on the Amazon site also included a review from someone who had issues, he contacted the company and they replaced his scale quickly.
1904050
Have you tried calibrating? I bought two and they were just a smidge off, so calibrated and they are perfect. You might try changing surfaces it sits on. I was at a gem show last week and many vendors used this specific scale.
647499
most likely it is a locked system problem. you might need to get a replacement. I have had two different scales. one works great the other I sent back. If the previous suggestions of removing, waiting a few minutes and then reinstalling the battery might work. if not replace.
489273
I had that problem with one of our first scales. I called service had to eave a message. They called me back several times but we kept missing each other. In the mean time we stopped storing the scale on its side and the scales stopped displaying the error message. I have not had this probelm with the other 11 we have purchased. I hope that helps. If not call service, they are helpful.
1701498
I doubled checked the scale, it does have decimal points as I weighed an item and it was 15.1 Alba
199400
An entire blog post about this scale:http://www.davidlebovitz.com/2012/01/my-kitchen-baking-scale/#more-8070http://www.davidlebovitz.com/2012/01/my-kitchen-baking-scale/#more-8070It seems they fixed the lost last measurement problem
954048
Hello Pavan. I understand you are experiencing difficulties with your product. Perhaps there is a reason for the fluctuation. Have you placed the scale on a steady surface, free of movement and/or vibration? For further assistance, you can contact me directly via email [esty@measupro.com] or telephone [855-797-2253]. Kind regards, Esty Smart Weigh Scales
2146174
Hello Pavan.I understand you are experiencing difficulties with your product.Perhaps there is a reason for the fluctuation.Have you placed the scale on a steady surface, free of movement and/or vibration?For further assistance, you can contact me directly via email [esty@measupro.com] or telephone [855-797-2253].Kind regards,EstySmart Weigh Scales
1320998
I have the same problem. I cannot figure out why, I don't even sync it to the app. I can get on it and get a weight that is about 2 to 3 lbs higher than what I get after 2 or 3 times on the scale. The reason I noticed is that the weight seemed off so I weighed myself on other scales I have and all of them read about 3 lbs less than this one. ??? I will email the company and see what gives. Good Luck.