No Amazon on Roku without firmware update (which hangs) Any ideas on how to fix this?
646839
My Roku 2 HD will not accept software update...have tried about 20 times. I can no longer access my Amazon Instant Video. Strange that my older Roku XD has updated and runs the new software for Amazon just fine!
1881420
I know it supports the Amazon system, Netflix, and I believe it also supports Red Box streaming, but I wouldn't swear to it. Seems to work well, but a trick I have learned is if you have a problem with discs not loading correctly or any function not working, unplug the unit then plug it back in and it seems to reprogram it to function good as new. Strange, but it relies heavily on being controlled by the remote, and it will occasionally seem to be confused on the function. By unplugging it this seems to solve the issue and it hasn't been a problem as a result. I have it plugged into a rack system with many other stereo and video components so that might be what is causing it. I know it supports the Amazon system, Netflix, and I believe it also supports Red Box streaming, but I wouldn't swear to it. Seems to work well, but a trick I have learned is if you have a problem with discs not loading correctly or any function not working, unplug the unit then plug it back in and it seems to reprogram it to function good as new. Strange, but it relies heavily on being controlled by the remote, and it will occasionally seem to be confused on the function. By unplugging it this seems to solve the issue and it hasn't been a problem as a result. I have it plugged into a rack... » Read More I know it supports the Amazon system, Netflix, and I believe it also supports Red Box streaming, but I wouldn't swear to it. Seems to work well, but a trick I have learned is if you have a problem with discs not loading correctly or any function not working, unplug the unit then plug it back in and it seems to reprogram it to function good as new. Strange, but it relies heavily on being controlled by the remote, and it will occasionally seem to be confused on the function. By unplugging it this seems to solve the issue and it hasn't been a problem as a result. I have it plugged into a rack system with many other stereo and video components so that might be what is causing it. « Show Less
695380
I just had the same problem. My linksys router had a built in firewall. I turned that off and was able to connect to Roku
1820197
Have you actually gotten it to work? I have Plex on my Roku and it will not play iTunes movies/tv shows. Even the Plex forum states iTunes stuff is DRM protected.
1946737
Not working on my set, so I must have the funky firmware version. But I can still get the Amazon content on this set via my old Roku. The box shows Amazon icon, the TV remote has an Amazon button, the Smart TV Menu at the bottom of the screen has an Amazon selection, but the button sends you to a black screen and selecting the icon from the on-screen menu results in a message that Amazon content is not currently available but that they are working on it. I'm sure I could take it back to Costco, but it is a great TV otherwise, and I have the Roku workaround.
2254021
I don't recall but when I set up my TV and went to the Roku it did a software update to the latest version.
1009457
stopped working for me too. I bet the xmas spike caused their servers to fall over. has anyone figured out how to skip the viera cast screen and just go direct to Amazon VOD? hey Amazon, if you're reading this, ask your OEM partners to include a VOD button that skips their crappy software and goes direct to Amazon.
1213856
You are welcome. Do me (us) a favor and let me know which one you decide to keep and why. If the next firmware revision or two does not fix the video streaming, then I will probably add one of those two just for Hulu. You could save me the hassle of buying both, comparing, and returning one :)
1998816
Yes, I just picked one up yesterday and am getting the same error..... Going am about 85% ready to return and get another TV and ROKU.
798541
Not receiving any audio with Roku XDS, on Amazon. Other channels work fine. Had to have someone help me connect in the first place, and I don't know what to do next. Ideas?
161760
Please make sure you have updated firmware in your samsung TV. Also update smart hub applications using the tools button on the remote. Once you have done the above steps download the Amazon App to your TV. for me Amazon app appeared after i upgraded the firmware and smarthum pair your tv with your Amazon Account. You need to have amazon prime membership to watch the amazon instant videos for free
461040
I have no problems, I believe I was prompted to update once or tw i ce, no big deal. I paid 50 used about 2 years as go. My son has a Roku and loves it. I have a sony and a vizzio video streamer, a sony DVD player With wifi and a smart tv. I like them all, but sony's soft ware is easy to use.
1879354
I use a Roku on mine for Amazon/Netflix... It connects into one of the HDMI ports. Works great!
1909160
Call the company, they may have tried to do a software upgrade on the TV and it got stuck... that happened to mine once. She had me unplug it, the plug it back in and hold the power button while she sent a refresh signal then tried to push the download. Took almost an hour to get it working right.
1147315
Two years later & Amazon Prime only tries to load via browser. Having problems getting Amazon Prime streaming video to NOT stutter badly. It doesn't work on my HTPC or my Logitech Revue. Works on a wireless laptop reliably though. :/
138781
You can try relaunching the iPad application (Netflix, whatever) - have sometimes had to disconnect and reconnect cable to get working but always did. Oh it won't work with Amazon Prime Video! They block it!
1522539
Amazon is not supporting any Samsung 2011 products with streaming. Blueray or TV's. Neither Samsung or Amazon will tell why