I replaced the battery but I am still having problems with service going out?Has anyone else had this issue after replacing battery and what can I do
784777
The only problem I had with the service going out was that I had a 'red fault battery needs replacing' light twice on the battery. I turned the battery off and back on at the back of the battery and then the top green light on the battery returned and service was restored to my ATT Uverse.
784778
It may be time to replace your back-up, look into CyberPower. They offer many different sizes to fit your needs. I put these at each computer and TV's/DVR also, as they protect from brown-out or complete outage.
1785600
I would take the battery out...let it sit. Then after 5 minutes put back in and see if it works OK...
1550689
im not for sure mine dosent do that the only thing i can think of is turn it off and wait for about five mins and turn it back on if that dosent work u can email the place useing your orders i belive and ask them i got a phone caee that didnt work and they replaced it you cam try that too i hope theys helps
1165611
It sounds like a battery issue. That happened to me and I had to replace the battery.
1509527
The last time I changed a battery, I had a similar response. But, given time it recovered and is now working properly. Maybe it's a capacitance issue.
131684
Call/email their customer care. They'll replace your defective battery. My battery had same issue.
1085059
If it's a NEW battery, it could be that your charger is defective. Charger cable could have a short.Take it to the store you bought your service from. They should be able to tell you if it's bad.
1452054
I had the same problem. I took my phone and battery to Verizon whom tested it they told me the battery was no good. So I am sending mine back.
2079427
Contact the seller. I had a very similar problem when the 1 that I ordered, and they replaced it right away.
2089464
Might be a bad battery. I had used mine for 3 months and had to get the battery replaced on warranty.
1260190
This particular battery is giving me about 4-5 hours. I've had one that I got 8 hours out of. Don't know about the "service battery" alert.
1180001
Hi Rhonda, I had the same problem. I had to take my battery to Batteries Plus and they had to put in all new battery cells and now it works great. The cost for the battery cell replacement thru Batteries Plus was $60.00 and it was done the next day with a 1 year warranty.
463902
Never had a problem. I had my first one for years, change battery about twice a year . Purchased new one November no problem. Sorry your having trouble.
831621
I had a similar issue with mine. I sent it back for service and it took 4 weeks for them to send it back. Bad service!
1770307
I'd like to help, but my screen is fine, it's my battery that doesn't stay charged. Good luck getting in touch with the company, they haven't responded to my request either!
532106
had some issues at first also- changed out the batteries that were sent with mine and it solved the issue- good luck!
2046883
well i would try to fix it myself first by checking all the batteries, check for water in unit etc etc. if all else fails you should let amazon know about this problem see if they will exchange if not move on..