Sorry if this question has been answered before- I can't seem to get my iPad out of the case. I need to return product but iPad is stuck. Advice?
782209
If it is your first time trying to get it out, this is fairly normal. The plastic has not been stretched as much so it will be harder to take out. Start on the left side of the screen at the corners and push down on it to seep rate it from the case. It might take a little bit of work to get it out but just go for it. If you can't get it out and you have taken it out before I would suggest getting some tools to pry it out.
782210
There is a video on YouTube that shows how to do it. A bit cumbersome but it works.
274951
The fit is really snug. Try holding the top back and use your other hand to push the ipad into the case in one single push
1843745
I like that it is tight when trying to open it in comparison to other products I've tested were my iPad has come opened and or flew away. Here's what works for me. I take my thumb and nail and place it next to latch to push up on iPad and rest of fingers and nails to push down on keyboard part. Let me know if that helps.
2223855
It won't fall back but I went through 3 cases they all have the same problem. One of the corners will break then popping the iPad in and out and depending on how you hold it, it will turn off the iPad by itself, very annoying. This case looks good but had two definite design flaws which Logitech won't admit.
1819069
Hi, if you mean can the iPad be removed from the case, the answer is yes. Pop each corner off individually and the iPad will come out. If you mean can the keyboard be removed, leaving the iPad inside the case, the answer is no.
542565
I was unable to make my case work, but I did take the keyboard out of the case and used it elsewhere. I am sorry that I can not help you out. If you can return it that is what I would do.
580178
Start at a corner on the left side of the Mini, and push down on the case. This can be pretty hard, but work it off, and then continue along that side. Soon, the side will be free, and the iPad comes right out.
1234733
I have never detached mine...there isn't really a reason to because you can use it 3 ways...like a laptop, just flat, or you can hold it to take pictures without removing the iPad from its case. Hope this helps! I absolutely love mine. I cannot think of a better case for an iPad.
529797
Hi, Colleen, i'm sorry for disconnecting problem. But just as other customer says, the disconnecting problem may not resulted from this case, will you help to make a chek on your iPad? If any other question, please feel free to cantact us sparin@foxmail.com, we will try our best to serve you.Maggie from SPARIN.
2280889
Hello Nick and thank you for your interest in our product unfortunately this specific unit does not allow access to the sleep button while the IPad is in the enclosure. I do apologize for any inconvenience and as always do feel free to contact me for further assistance. Thanks again Andrea
429552
Get a butter knife or coin and slip though the little opening on the right side the slide it a little and the case shall come apart ..( I just tried and it worked)
1803415
I've been doing it by opening the case so everything is facing upward with the latch/ipad on the right (I'm right-handed), holding the latch slightly toward the inside with my right thumb and using the fingers of my left hand to push slightly upward on the back of the top left corner of the case while using my left thumb to snap the corner of the case off of the ipad. Repeat with the lower left corner then reach to the top left again (where the cut-out for the headphone jack is) and lift the ipad out. Mine comes out very easily now but it was probably a bit difficult the first few times :-)
1307153
No. I had a great deal of difficulty getting my Ipad out, even without a case, once I put it in. I had to use a moto tool to grind down the wood and make some other adjustments to the sides to get it so I could put the ipad in and get it back out of the unit easily.
1284599
Mine came like that too. If you just flip the case upside down, the scale part facing down, it should just slip out. Try tapping it on the back lightly, be ready to catch the scale so it doesn't break.
1875336
I cannot get my iPad 4 to fit in the case. It appears that the iPad 4 is a little to big to snap in on all four sides. I will be returning the case.
1203409
As you have found, the case holds the iPad tightly. I find that if I begin at a corner on the left (portrait orientation) and push down on the case, then work down towards the bottom, it will come loose. Once you get a side off, the rest is easy. Hope this helps.
1200273
I only used this stand a few times as I decided I wanted an iPad carrying case instead. I'm sorry but I don't recall how I removed it from the stand. It was some time ago. Good luck.