Wow, I have had 2 of these, and BOTH have broken where the lid that goes over the coffee snaps to the base. have to wedge it shut to work
783475
Same here Anita. Two makers, and that's the only issue I had with this, otherwise, perfect coffee maker. I hope that next time I purchase another one, that issue would have been resolved. For now we put a coffee mug to hold the lid down, so one of us would get a nice-and-hot mug for our coffee. Another little issue is that the grinder packs some of the coffee at the bottom of the filter... we remove the filter and loosen up the packed coffee with a spoon every time. Still beats having to use a separate grinder!
783476
If you do not mind the look place a heavy can on top of the lid and it works great!! I have only had one of these machines and the only thing that has happened is the latch breaking.
783477
Its a common problem; I've used duck tape and also you can find the spare part(lid assembly) on EBay sometimes
212617
We use one in our office here and have run into this problem only two or three times when we first got it. We figured out a few things that can lead to this issue:-users mistakenly leaving the drip-stop in the half-shut position when brewing-loose grounds building up in the drip stop mechanism after successive brews (especially overflows) and blocking water flow-coffee that is too finely ground-gold filter not being seated fully/properly in the basket
2216960
I have owned 2 now... Same issue... Coffee leaking out.. Big mess.. I'm done and moving on
1069841
it has happened to me once...it appeared to be an issue with the amount of coffee I had placed into it
1068250
That's weird! Mine broke like that too. I just ended up throwing mine away cause I couldn't get it fixed. It evidently is a defect that Cuisinart needs to correct!!
2201705
i had two caps break. They are pretty fragile. One fell about two feet out of a drawer onto a cork floor and completely came apart. I am having a hard time getting replacements from thermos. Do not recommend these, as they are too expensive if you can't get new lids.
1789424
I would call the Company, I have one and it has done really good. I have had mine for about two years and love it. I use it every day, I make all my coffee and tea with the water and that is the only water I drink. I hope you can get it fixed. Wish I could have been more help.
2216956
This happened to me!! Very disappointed. We had been using the coffee maker for almost 2 years. Will never buy Cuisinart again.
1478201
I would say it is broken, I have had two of these and never had that problem.
1325940
my top is broken too. seems they would make these things last longer. buying the replacement part plus shipping is almost as much as the pot! I have not found the top locally, even thrifting. I love having brewed coffee though.
1572113
The first one that I got did the same thing, would not brew and I had it replaced. It seems the water is not dropping to the bottom of the resorvoir. When trying to brew a single cup, I would get error messages because of this. Lousy production control is what I think. My replacement is working fine tho.
1001218
I hate mine because you have to hold the receptacle for the coffee or it Blows off. I've set it aside to give away. bought another from Amazon calledCapresso and I love it and bought two for gifts.
312557
I don't know if the plastic lid will break, ours hasn't. But the clips that hold the base together will DEFINITELY break after you use only a few times. Even when I talked to the Cusinart customer service rep, they said they know about the problem and aren't doing anything about it.
934926
Yep. It broke my brand new Keurig after about 8 or 9 times using the K2V insert.
675187
I have the same problem because I don't screw on the lid. The lid is hard to clean with all the plastic parts attached to it so I just pour the coffee in cup without it. Since it spills out, I pour it over the sink when I want coffee then set it down on a paper towel. POOR DESIGN!!
457037
I have the same problem. Two of my lids broke. I just emailed Thermos, so I will just have to wait and see what they say.
47868
the problem is the plastic was too thin and it cracked upon using and also the lid does not fit so the contents comes out when using. Even when you try to hold the lid down.Do not buy this.And no the base is round.