Why was I sold a used dirty unit with broken plastic from the lid when the manufacture said the condition was new
814431
Thanks for your question. I'm sorry to hear your Magical Butter 2 wasn't in perfect condition when you received it. You can return it or request a replacement at our Online Returns Center here:
1795822
Why didn't you take it back to the store and get a refund? Refurbished units just seem dirty to me.Yeah, if something does do what that something is built for right out of the box, it's more than likely broken.
1228646
You would have to contact whatever specific seller is listing a used unit, to verify it's condition and included accessories.
1835420
Mine did not come like that. Sounds like they tried to get away with selling you a used one . Once again no consumer pritection
1370423
it is a working machine but there are some cracks / chip on backside of vent, bottom case near PCMCIA slot broken Lever and side of display is slightly bumpy and small chip on top case cover, that is why we are selling it in used acceptable condition. Thansk
1527471
First....calm down...secondly, please do look at your unit. IS THE LID OR WAS THE LID ATTATCHED TO THE BACK SIDE IN SOME MANNER? OR....is the lid a separate piece? IF...SAID lid is in fact "part" of the backside, and was broken off in some unknown manner...say by the Trash Removal company....this IS NOT the manufactures problem...but your issue to investigate further....IF said trash company unintentionally damaged YOUR Toter Unit, a small claims should be filed for a replacement and would include the shipping, and perhaps a fee for your inconvenience...again, would not call, but would if possible, personally visit said Trash Company and talk with the manager...would also, and absolutely take pictures of said unit...all sides...have a receipt for said value ...and would leave a copy of this with the manager...as there would be all the ordering information on receipt, including whence it was purchased. Feel free to ask any other questions...if I can not assist, will so state...again, the lid on this unit is part of the whole trash can, as would be the lid on a toilet. Christine
1897903
The one I purchased was new. It will usually indicate Refurbished in the title or description if it is being resold.
58668
Amazin can probably answer better than me. My understanding is that it has previously been opened, not necessarily used. Perhaps has to be adjusted or tweaked. Price is much lower and warranty is shorter but the product is brand new and in a new box. Hope this helps.
1966425
Ask seller if u can return it cause it wasn't in the condition u thought it was
582357
Well mine did... I'm assuming anyone selling it "new" would hafta have the original box otherwise it'd be in the "used" category. If in doubt, ask the seller.
2233238
I wouldn't buy used. You don't know how it's been stored or anything. Dry rot, mold, leaks, who knows? Maybe if the seller guarantees it....
1210660
I listed one for sale. It is brand new. My husband broke the jug before we could even use it and we had to purchase another one. So we ended up with an extra lid. The listing is on the product page.
1538344
I would return it. Not only should they have advertised that it was open-box/refurbished, but they should have offered a healthy discount for it. There's no reason for anyone to pay full price for a used unit.
807991
The one I bought is used. There's a little damage on the edge and it was correctly described by the seller already. It's out of warranty and that also indicated by the seller
59837
Think mine had a one year different seller. Best bet is to email the seller and ask. A lot of times new means new pull pulled from an unsold system
1880155
I have a brand new one that I am willing to sell. I purchased it on accident and it has been sitting in a cool, dry cabinet for about 3 weeks. Great conditions. Contact me?
1342668
No, and it said it was new but when i got it you can tell it had been used.