I have purchased 2 sets - both seem to have switch problems after about 6 months of running. Anyone else have same problem? Any way to repair?
788824
After less than a year, mine is also only working on one side. despite having been stored in the included hard protective case.
788825
So far mine have not done that, however, the unit does seem a little flimsy and it is sealed, so I really don't see how it could be repaired. They'd have to replace the whole unit I think. I love the way they work; however if these break I don't think I'll buy another set unless they improve the overall quality.
788826
Customer support was totally useless. My set stopped working on one side....since it was more than 60 days after purchase, the only option was to buy a new one....
1888247
Used mine twice and the switch died on the third use. Tried holding in it using some pressure as the website suggested with no luck. Mr. Coffee is sending me a new one free of charge. Hopefully unit #2 doesn't have the same issue.
1606690
I have not seen the covers being available anywhere online or by any supplier. If your covers are corroded, split, or broken, the only fix is to replace the switch. I recommend replacing both switches with new ones because eventually the plastic covers will continue to degrade and will be unusable. If you find any in the salvage yards, they will most likely be hard and brittle and will eventually fail. R. Black
1621201
I never used the switch. Mine works okay. You must have received a defective unit. Return or exchange it ASAP
1071359
Mine did not work either. The switch was not functioning. But the most disappointing issue is that the seller and the manufacturer did not care to listen to my complains or try to repair the switch. No refunds was received.
38288
I had many problems with this myself. I tried to figure that out however was unsuccessful. I purchased other similar switches so I do not think I received a faulty switch. I would suggest YouTube.
89470
I actually had same problem, but, after a few times in and out of case it just started working, (so I didn't send back). could have been the switch as well.
1648869
I have heard of issues with switches in general. The best cure for such a situation is to cover the area with a flexible plastic film so no dirt or dust gets into the switch assembly. An easy proactive fix, if you are concerned about developing this condition.
379283
There is an on of switch and they do time out after awhile. We're very happy with them and will buy again.
1028096
mine worked about 6 months and started not playing certain sounds, so i ended up getting a diffrent set. :)
2062378
Hi. Sounds like a bad switch, or a bad connection to the switch. I would use your warranty to repair or replace the units.
2062559
Not sure if you can fix them - Never looked into it...I've been very unhappy with the lifespan of the small Netgear hubs/switches. I have had four - 3 of which I've had to throw out. I switched to another brand.
993695
I never had that problem, it worked well for me. There might be a problem with the switch.
2255591
I had the same problem, still under warranty, and the company refused to fix them. Do not send them back to B&O; (who wanted $50 to fix mine). Go to a local electronics repair shop. I did that and had them fixed for $5.
305253
had mine for several years with no problem - check wires and for good power supply (the transformer that runs it). operate the switch off/on/etc. a couple of times
1587153
Never had that problem. Did you try plugging it into a different outlet. Some are on light switches. Sorry I haven't more help to give.
102349
I don't know, but so far, after a couple months, mine are good. Maybe your set is defective. Try for an exchange.