Didn't jam while juicing, but bowl is jammed on the machine and can't remove it. I did the reverse action twice, but still can't budge the bowl. ???
797534
Slowly disassemble all the parts connected to the bowl, when finished, slowly wiggle to bowl, it should come off.
675531
Sometimes it is a little harder to pull, but I think that is from putting too much tobacco in it. I have not had it get stuck, though. Try putting less tobacco in it. If that doesn't work, you may have a defective machine.
933451
No problems with ours! Maybe you just received a one off "lemon". Try again...my kids love ours as do I. So great for mixing powdered drinks...and for "remixing" when juices settle.
1452782
OK so we solved the problem. We got angry and just pulled. The black round thing with the blade does come out if you just give it a tug or use a spoon to pry it up. Then you can simply remove the bottom part and rinse/wash it. Hope this helps anyone who is as frustrated as we were, but if you could still send the manual and recipe book that would be great. Thanks. -elizabeth
1137955
I tend to agree with the other users, I think it may just need to be cleaned out in the middle of juicing if you are doing that many apples. I also always make mine right before I drink it so I only make enough for myself. If you are doing heavy duty juicing, your best bet might be a higher end juicer that can handle the load
1077648
I struggled with it too and gave it to my husband. He detached it easily so it isn't the blade; it was me. He thinks he might have pushed it in a little before twisting. Good luck. It really works great when it works!
1891378
The sliding shaft broke??? Wow, that's almost inconceivable but contact the seller, they put a lifetime guarantee on their product. How did you manage to break that? Were you trying to juice a baseball?
779081
Good to know. Thank you. My concern was pulling down too hard, and possibly pulling the fruit basket down & breaking whatever container you where draining the juice into. Thanks again.
1991695
well, to start with, my Acme isn't your Acme!! My mother's machine was purchased in 1965 by the company called "Acme", your's is now owned by Waring, I believe; I don't sell juicers, but that's what I've heard!! If the pulp is wet then your blade needs to be sharpened OR you basket isn't spinning as fast as it needs to (it uses centrifugal force to take the shred and move the juice from the shred). This could be the nut not fully twisting down, or your holes in your basket could be clogging the juice from going out into the pour spout holder under the basket and not allow it to come out. I personally now own an auger Juicer by Samson (but i would suggest their competition Champion or another brand, as this one after 3 years is starting to have 'issues"), which is NOT a spinning juicer, but a cork screw type that grinds the fruit/veggies/meat/grain and releases the juice away from the fiber which is then dumped out.
696327
Yes, it does. Mine hasn't jammed on me (yet), but the feature is there. If anything make sure the rubber seal at the fiber exit port is properly positioned, and you shouldn't have an issue with jamming. Been juicing with fruits and veggies since I got it several months ago.
1349696
I have no idea... I did clear the jam though by using a broom handle like they said to in the owner's manual. Literally I jammed a broom handle into blades and yanked it back and forth until it broke free. The bad part is that I was unable to do it while it mounted in the sink; had to take it out in the garage and put it in the vise. I was going to replace it, but thought "What the heck, I'll try the broom handle one more time...". And it worked.
1952197
I purchased this unit a couple of months ago and have had no jams, not one. Do you have the correct staple width? Is the a staple jammed inside? Have you adjusted the steel receiving plate? Have you locked in the plunger?
1452781
I did receive an email from someone at Amazon with a phone # for the place 866-772-8522 I called them this morning and he said he would get my info to his supervisor and mail a copy of the instructions but I forgot to ask for the recipe book so I called them back and found out this is the wrong #. This place handles the Big Boss Blender not the juicer so they can't help me. I really want to keep the product but I can't figure out how to take it apart etc. I still need help trying to get intouch with them. I see you sent a request do you think I should do that also?
2094682
Reading some of the recent posts its important to keep in mind that you have to take the time to Cut All veg and fruit into smaller pieces than what you may be accustomed to. The shoot is smaller than normal and I rarely use the device to push down the veg as its not necessary, this can also aid to the juicer getting jammed. On the whole im very happy with my first masticating juicer.
1413
I have found it is more of a technique issue as opposed to a brute strength issue. I can pop it off in under a second...but I've gotten used to doing it. Just practice doing a "press & pull", it'll smooth out!
1544838
Same thing happened to me a few weeks ago. I called Blendtec & they asked to listen to the motor, serial numbers, etc....after about 15 mins. they agreed to send me a new jar. They advised me I should not hold down the jar while the blender is in use as this will put more pressure on the rubber seal. Be careful as I
1186042
Mine leaks juice around the cup no matter how tight I screw it on and it runs down into the machine when it's blending. Anyone have a solution for that?