The cleaning instuctions say to remove the red filter cap (under where the water container goes). I cannot get it to budge (either direction) help?
780775
I have never removed the cap myself, have just flushed with clean water. I see 4 screws holding mine in place. Would suggest removing them to get filter cap completely off.My red filter cap is part of water tank. Hope this will help you. K.V.
664166
Sorry, I can't help with this. I returned the item due to poor performance and didn't have it long enough to have to clean the filter. Good luck.
1228144
change the removable filters from the wand the one that connects to tubing. Clean the wand tip with alcohol
936022
The cap comes off, I unscrew it, take out the filer and wash the parts in the dish washer. not the filter
1939372
What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use out of this unit, even though the filters are "no longer available." What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use... » Read More What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use out of this unit, even though the filters are "no longer available." « Show Less
1452019
HiTo clean the filters, first push bottom to release filter. Clean both parts with running water. Let dry and reinstall.
1473937
I've tried pliers and even a hammer and it still won't budge. If it is not on tight, then it leaks. But as it is nearly impossible to remove, am tossing out the unit today and have canceled my subscription for the filters.
1903193
You have to carefully run finger under the metal mesh filter basket as the blades on underside are sharp. Once you have a finger in the rim of the mesh basket work your way around the edge until it pops off. Remove then rem the filter basket.
1596998
you might want to unscrew the filter unit from the tap where you have more leverage to remove the filter
1294924
Sounds like the pump. There is a fly wheel [you can see this through the top [a round hole] that may be stuck. Try forcing water or a burst of air through it. Some times all it needs is pulling the filters up and down to get it started.
1164852
not hard to do. u need to turn off the water so there is no pressure. then unscrew one at a time. some water will drip out. i put a plastic bucket under it to catch the water. be alert to the rubber o rings. have an exta one on hand along with some silicone grease to put back on the o rings. do not have to really tighten them hand tighten and then say another half turn.the insides of my canisters were really dirty so i had to clean them out also. in total i spent say 2 hours to change the filters.
1394033
Very simple. Unplug the unit first. 1) push the button near the top to access the filter. Flip open the top of the unit. 2) to remove the filter unit pull up by the handle. 3) use a soft cloth, warm water and mild soap. DO Not Submerse the filter in water or rinse directly in water. USE the cloth to remove the dirt from the filter then rinse the cloth often to remove the debris and soap. Repeat as needed! 4) VERY IMPORTANT: only touch the filter by the handle AND most of ALL the filter must be 100% dry before you install it back into the unit. Once the filter is dry Slide back into the slot gently DO Not Force it! The filter will only fit One way. 5) close the top and snap it shut. Plug in the unit and you're good to go. Hope this helps.
2176879
The filter cover just pops off, inside there is a black plastic piece. Pull it out and the filter will come out. Otherwise you can just clean it while still attached to the dryer with a dry soft bristle brush.
1299922
Inside the plastic connector where it's connected to the provided water line, there is a strain filter which could be seen after using a dime or a big screw driver to unscrew the big plastic cap. I have mine for over 6 years now and no issue with water clogging.
543811
Mine *DOES* come off. There should be a cylinder-like section sticking up out of the mesh part an inch or two? Push that to the side. It'll pop off; it and the filter/mesh screen are all one part. Then give it a good scrubbing with a toothbrush and pop in the dishwasher.I'm on my second Tea Maker; the first one lasted me nearly three years.
1631078
If the water is not flowing down into the pitcher, the filter is clogged. If you mean that the filter is stuck to the top, you must turn the filter to remove it. You cannot pull the filter out. You must twist it out. If it is hard to twist it because it is wet, take a dry cloth and hold onto the blue filter and twist it out.
590843
I tried lubricating the gasket with oil, soaking the unit in hot water, and twisting the filter with my hands and pliers many, many times. It wouldn't budge. This worked for me: 1) Reattach the whole filter unit to the faucet (Screw the metal swivel collar back on tightly.). 2) Hit one of the 3 finger tabs sticking out from the bottom of the filter sideways to your left with a hammer several times until it starts to move. 3) Twist the filter to your left with your fingers until it comes out completely. FINALLY SUCCESS!!