I just put this new battery on my macbook and it says "Service Battery" so what should I do? Does the battery not work? Or what?
785695
My experience is that it works, but for some reason (no idea myself) it is not communicating properly with the Mac's power management tools. I did a battery calibration (as recommended by Apple - basically a full charge, then run on battery until the computer dies for lack of power, then full charge - but Apple has VERY specfic procedures so search their support site) but that didn't change the message - atleast not immediately. After a week or so, ( about 3 charge cycles ) the message was gone, but then came back after it died after running from the battery for a few hours, and is now gone again on mine. I've been using it for 3 weeks or so I guess. I think the battery calibration process should have made this go away after 2 charge cycles - but it didn't for me. And the calibration process has not properly enabled the hibernation to disk the macbook is supposed to do when the battery gets very low - but the estimated run time is only 15 - 30 minute more than I get. For me, it was not a significant drawback of this cheap clone battery - but I am pretty cheap :) I would be raising a fit at the apple store if a $120 battery from them behaved like this.
785696
I googled this problem and found this in a forum. See if this works.There is only 2 fixes1- Static discharge with specific directions1.take out the battery and magsafe power cord2.hold the power button for 30 seconds (static discharge)3.put the magsafe and wait until the led is green4.put the battery inif that doesnt work2-Recalibrate the battery (takes a long time)1.charge your battery up to 100% until the led is green on the power cord2.take out the power cord and run it all the way out of batteries3. make the computer sleep for 5 hours to drain it out of juice completely4. charge it back up all the wayAnything else is pointless, its macintosh so its not a software problemits always a hardware problem...for WIndow$ you typically update the bios I googled this problem and found this in a forum. See if this works.There is only 2 fixes1- Static discharge with specific directions1.take out the battery and magsafe power cord2.hold the power button for 30 seconds (static discharge)3.put the magsafe and wait until the led is green4.put the battery inif that doesnt work2-Recalibrate the battery (takes a long time)1.charge your battery up to 100% until the led is green on the power cord2.take out the power cord and run it all... » Read More I googled this problem and found this in a forum. See if this works.There is only 2 fixes1- Static discharge with specific directions1.take out the battery and magsafe power cord2.hold the power button for 30 seconds (static discharge)3.put the magsafe and wait until the led is green4.put the battery inif that doesnt work2-Recalibrate the battery (takes a long time)1.charge your battery up to 100% until the led is green on the power cord2.take out the power cord and run it all the way out of batteries3. make the computer sleep for 5 hours to drain it out of juice completely4. charge it back up all the wayAnything else is pointless, its macintosh so its not a software problemits always a hardware problem...for WIndow$ you typically update the bios « Show Less
785697
The battery has performed flawlessly for my MacBook 13". If this is a new message, one you did not receive with the older battery I would try to contact the seller and start there. It's not impossible for a new battery to go bad.
785698
I'm sorry, I'm not sure. I think I just put mine in and it worked. My mac recognized it and it had a half charge already, so I let it discharge and then fully charged it. It also came with an info sheet that said contact them specifically for questions. Since it worked I threw out that piece of paper, but if you have it contact them. The very first battery I bought from another vendor would not be recognized by my computer and always had an x over the battery symbol, so I returned it. Good luck and sorry I'm not more helpful.
1463812
Sorry I do not have an answer to that question. I bought this battery for my Mac book and it works fine in my unit. Sorry I can't help on this one.
2112118
Hi . The one that I received fit my computer ,but My computer did not recognize it or charge it . I'm not sure if it was just a defective battery or not . I sent it back but I had to pay $10 to ship it back . I did not want to chance another one from them and have to go through the same problem . Hope this helps .
1948764
First, confirm that this this the correct replacement battery. Second, to be absolutely sure, take your laptop with the old battery down to a computer battery store or someone like Best Buy and have it checked. On my battery, due to the age of the battery, it wouldn't hold a charge any longer than 2-3 hours, so I replaced it. How old is your battery? Best of luck.
657313
I would suggest contacting the seller. Sounds like it might be a bum battery.
444074
did you check the model number to the battery number to see if its the right one!! maybe compare it to your old battery and if they don't look the same it's the wrong one, if it is hurry up and request a return label. they can send it to your e-mail and download it and print the return label.do it A.S.A.P.
1543424
Hi, To answer your question about the life of the new battery I bought for my macbook, a lot depends on the use during the time it is using the battery. I left it unplugged last night for about 5 hours and was using it about an hour of that time and it was down to 50%. So it used 50% in 5 hours. I hope this helps. Anymore question let me know. Thanks
1260190
This particular battery is giving me about 4-5 hours. I've had one that I got 8 hours out of. Don't know about the "service battery" alert.
1337867
Hi there! I've been using this battery for a month in that same model and had no problems so far. Maybe it's a faulty one. If i were you, i would contact Anker support service. =)
830053
Your system should be charging it automatically. If you just now installed the battery, wait 24 hours and it should be fine. You may need to reset low battery warning. See your manual for instructions. If it has been installed since February and now is showing low battery , verify the main power source is turned on.
317974
I have no problems with mine. I installed it 5 months ago - working perfectly. Make sure you follow the directions on the printed insert to cycle the battery before use. REMEMBER - the battery HAS TO BE CYCLED 4 to 6 times... that means FULLY charge the battery 10 hours and fully discharge it so the computer shuts down. Do this 4 or 5 times - this will make sure it reach full capacity. find out more here... http://www.laptopbattery1.com
1146881
Hi AlbertThe power cable needs to be plugged in to charge the battery. After the battery is fully charged, remove the cable and use your macbook normally. When the charge is down to 10% plug the power cable again and recharge. Do this 3 times to condition the battery. After that your battery should be good to go!Goodluck.n.
1101740
Hello there - Are both batteries new? Even one battery that is not fresh can prevent this item from functioning properly. Did you try to hold the "on" button to on for 10 seconds, as sometimes first time use will take longer to turn on? Please contact the seller directly for further assistance. Kind regards -Vert Delivery
1259117
The battery that I received is not even recognized by my mac, I tried it in two other macs as well and it did the same thing. Consider yourself lucky that you got one that actually works for a couple of hours. I will not by products from this seller ever again.
1409022
Hmm, good question. I wonder if the connection to the battery is bad? Maybe it was connected for the first 14 hours and then got jarred loose somehow? I would probably take the battery out and put it back in, making sure that the contacts seem to be clean and touching. If that doesn't do anything, I would call a local battery store and see if they have any way of testing the battery to see if it is good. If there is nothing obvious wrong with the battery, I would probably call the company that installed the unit and see if they have any suggestions. Sorry I couldn't be of more help.
1312272
My Anker has worked fine. I haven't heard about third-party batteries not being recognized.I have an early 2008 MacBook Pro. I don't know if that makes a difference. Prior to this battery, I had gotten them from Apple, but since last year they've considered my model "vintage," and they don't support it anymore. I just assumed I couldn't get another battery from Apple for it.
590731
Yes, I recently replaced my battery. Its stupid easy and the send the tools necessary with the battery. For a visual to help you just google "late 2011 Macbook Pro replacement" should be a video or two available to show you how to do it.