We have a set of lanterns used once and they worked great. When we tried to use them again with new batteries, none worked. Help!
781648
Haven't tried them again - our next event with lanterns is in October. But thanks for the heads up - I'll have to try these out ahead of time! The one that I have in the house seems to be working fine.
407818
I would make sure those batteries are recommended for the light. I would also make sure they are installed properly. Some batteries are also required to charge a certain amount of time before you can use them. The batteries could be defective. I would take them somewhere like Batteries Plus and have them test the batteries. Hope this helps.
600356
Yes, I did change the battery in mine because it wasn't working. I have two lights and one quit working. I bought replacement batteries and changed them with no problem, but the one still didn't work. Unless you know it it the battery for sure, I would not waist your money on new batteries if it just doesn't work.
23667
Hi Roy, I bought two of these items and neither worked. I even bought new batteries thinking that could be the problem. I had to send them back for a refund...
338857
Make Shute that the batteries are installed correctly and if that does not work try another set from a different manufacturer
1423495
This question has come to someone who has purchased this lantern in the past. For me, it works fine. I would ask Amazon for a replacement ASAP.
370638
Maybe the battery in it went bad. All of ours eventually did and I was forced to throw them all away. Tried new batteries but they wouldn't work either. We heard each one pop.
2127118
Well my first dlight 300 wouldnt hold a charge hardly at all.It would stay up if the light was on but go down quickly if not in use.They sent me a replacement whithout having to return the defective one and from the very start,new lantern is working great.I practically charge it up daily and use it at night.The longest i went so far was 4 days and only on a partial charge.The battery was fine.Another note is that the new light seems to charge a lot easier than my first one.Hope this helps!
2242024
I had the same issue. We used a long candle lighter to light them. We only used two lanterns out of the 50. I sent the others back for a refund. They are cheaply made. Both lanterns tore during assembly and took forever to get off the ground once we were finally able to light them. Do yourself a favor and get your money back.
206769
Are you using the heavy duty cells that came with the lights? I suggest alkaline batteries..I used the batteries it came with and had no problems. Alkaline lasts longer. They don't drain a lot. Turn lamps off when not shooting, that helps. I'll bet its your power source. Blaise
1435113
I have but one answer for you! Return the lantern!! It's very badly designed and will shortly fail completely!! You Have Been Warned!!
1002831
I had 4 of 8 solar lamps not working (They would go off after a few seconds or minutes). I sent an email to sahara@alpan.com and eventually she sent me 4 lamps.The problem was not the lamps but the BATTERIES.My suggestion: try with other batteries before requesting or buying a new solar lamp head.
1887425
We have not used the lanterns. Tried them, but waiting for a blackout. They do seem bright enough however it would be great to have two.
1982299
Have you tried replacing the batteries first? If replacing the batteries does not work contact the manufacturer or seller for more help. I have had good luck with this flashlight and just bought another.
1325392
The batteries that came with mine are size AA, Ni-Cd, 1.2 V rated at 600 mAh. Our local Home Depot carries these in the outdoor solar lighting section. We actually replaced some of ours with size AA, Nickel Metal Hydride batteries, 1.2 V, rated at 1200 mAh, also sold at Home Depot in the same section (for a little more money). Our thought was that they might power the lanterns longer into the night. And they seem to work. We do have problems with some of the lanterns that I think are due to poor contacts, possibly in the battery holder and possibly in the switch. I say this because sometimes the lights will go on at night, or be brighter, if you rapidly turn the switch on and off a few times or press on the battery cover to seat the battery better.
2151768
The rechargeable batteries are in there already - just charge it up and start using. I don't have regular batteries in it. Great lantern!
792644
This happened to me too. I noticed that the batteries were really loose. I just took a screwdriver and pushed the little metal part of the battery contacts out more so the batteries would be in there tighter, put brand new batteries in it, and it worked. I haven't had any problems since. I'm not sure that's the same problem you're having but this worked for me.