Hat was sent folded up which leaves deep creases in the brim. I called Tilley who said it should not be sent folded. Any problems with creases?
12801
I didn't have this problem, but I doubt I would care if I did. Given the abuse I'll probably give it, how it looks just doesn't matter to me.
12802
My hat arrived "flattened" in a bag, and it pops up fine when I put it on. I've not had a problem with creases in the brim, however. You may want to return it if you haven't already. The vendor should know better.
12803
Mine was not sent folded, so I did not have that problem. Why not send it back and tell them to send you a new one?
12804
I had the same problem , write to amazon tell them about it and they will send you another properly wrapped
12805
Thank you for asking. My hat is great, beautiful, fits perfect and nooooooooo creases.So in love with it.
12806
Mine came flat, in good packaging. Folding sounds like a v. Bad idea. Someone is not in the right job.
507283
I wouldn't reccomend it. If you do, do it on the back, in coated side and test it on a corner to see. Stretching it out worked very well and I do t think there are really any visible creases in mine.
54387
I don't know about 'fold up'. I put it in my suit case all the time and it looks great. This is not a formal hat. This is a working, out door hat. It is made to be laundered.
2174752
It sounds like your ironing board surface is irregular, go out and buy a new board cover and I bet your unwanted creases will be gone.
776192
I have two of these pillows and neither one has a crease like foam is damaged. So I think what you have is not normal. Kathy
61676
Mine did not. Mine came in two narrow rectangle boxes half the length of the map and taped together in the middle. It also had creases about every inch across the map, I'm guessing because it was compressed during shipping. I was not offer a replacement.
137711
From the Owner's Manual: "If your unbleached Tilley hat, ever wears out, we'll replace the hat free". Note: There is a $7.50 S/H fee. "Each Tilley hat comes with an all perils, 50% deductible insurance policy. If your hat has been irretrievably lost, stolen or destroyed within 2 years of date of purchase, we will replace it at 50% of current catalog price plus shipping and taxes."
515761
I think it's useful in the wind. It keeps the the brim from getting pushed up as easily. Some people snap up the side to make a fashion statement. Unless it's arelly stiff wind I dont fold the side brims up.
2147928
Don't remember of it was folded. Wrinkles came out just fine. I LOVE this flag! It's cheerful. You can't go wrong with it.
2147927
My recollection is that it was folded in quarters. I had no problem with wrinkling.
1268668
Mine came folded up in squares, and despite attempting to stretch it over my frame, the wrinkles are still very visible... and that was after leaving it flattened out for a couple of weeks. Unless gravity straightens things out or I can steam iron it straight, I basically just wasted $70. It's unrealistic to think I could take out the 4000 staples I've put in and restretch it.
1745268
I can't remember how it was shipped but I do remember that it didn't have any creases when layer out. It was probably rolled ;)
309175
Yes, I have found some liners do crease when batter is put into them but not all of them. I get a bit annoyed when it does happen.
1270840
Just give it about a week.... It will lay flatter & flatter day after day. Ive had mine for about a month & its completely flat! No creases at all! Be patient ;)
19460
It doesn't matter at all. The whole hat will "come back to life" once it's on and pulled into position. My hat sits on a shelf when I am not wearing it, looking more like a green hubcap than a hat, but looks great in a flash. I feel sure you will love you Tilley, they are great.
1519464
If folded the wrinkles needs to be ironed or steamed out but because of the tie dye look of the back drop it doesn't look bad with a little wrinkling. We keep it folded and just take a hand held steamer to the large creases. They come out easy. It's a great back drop
921675
The brim doesn't crease to my knowledge. It is flexible. Would pack just fine.