I have this exact set but one of my lids broke, any idea how to contact the company? I tried looking up Del Sol but got no where?
798845
You can order the replacement lids right from amazon. Link:http://www.amazon.com/Replacement-Core-Gallon-Beverage-Dispenser/dp/B00ISOJCFY/ref=sr_1_6?ie=UTF8&qid;=1434991234&sr;=8-6&keywords;=replacement+lid+beverage+dispenserTwo just arrived. They are identical and fit perfectly, but don't have the rubber ring around the bottom, but not a problem. They just sit on top.
798846
Hi Joanne, I would contact Home Essentials. Del Sol was my seller so they gave me a new lid. Follow Kayla's advice below to contact your seller.
798847
If you click on your previous purchases under your account here on amazon...it should give you an option to contact seller... or return item next to the item....Hope that helps... :)
798848
No but I had a similar problem with a different item from amazon and I filed a disput and Ammon refunded me my money. So maybe try that?
1610230
I would suggest you contact the Chillwarmer team. They have great customer support !!My son lost his fun jar's lid within two weeks of its purchase. I contacted the them and they sent me a replacement lid. Thank you Chillwarmer team !!
457037
I have the same problem. Two of my lids broke. I just emailed Thermos, so I will just have to wait and see what they say.
2136006
I purchased the containers and lids together on Amazon. You might do a google search to find the lids.
123150
I'd like to know because the handles really terrible. I think the handle on just about everyone of my lids is broken after less than a year. I'm not certain but i think there is a card in the box that you have to keep to get warranty.
435302
I personally don't sell theses but I have a friend that had their lid break also. They went to tervis.com and ordered a new lid. This would be my advice to you also order directly from Tervis for this piece for your bottle. Good luck and I hope this helps
1331960
HI!Snapware is a private corporation that invented Plastic Lids that are leakproof. The glassware used comes from all sources--They actually are only responsible for the lids! If the lid is defective, 2 yrs warranty. For glass--I suppose it depends on the glass company. I researched and found this number: 1-800-999-3436. Good Luck!
2252666
On their website, the knob on my lid broke also. http://sunstea.com Search for lid and I found it.
8398
One of my lids arrived cracked. I contacted the company I purchased them from and they sent me a lid.
1835084
I was fortunate that the lids on my set did fit well from the start. But I tend to misplace them. A good substitute is the lid from a can of coffee (most brands, maybe not all).
2104372
I bought one for my Mom, slightly different. They actually opened up a store locally and they said sometimes they get them in broken and will sell the lids then, but there aren't replacements to buy. If it broke during use, I would contact Teavana, they may replace it for you as I've had mine over 2 years now and it gets used every day and I've not had any problems with it.
292535
You can buy replacement lids directly from Bubbabrands.com, who also sells here on Amazon. But, if you've had trouble with the lid from the start, use Bubba's warranty program.
1015219
I can't speak for this particular item, but I ordered a small porcelain container from Amazon awhile back and in the shipping process the lid broke. I contacted Amazon customer service and they said to return the item they would replace it. I opted for a refund. I have had excellent luck working with Amazon Customer Service.
555278
I hope you saved the metal ring that went around the glass lid. Perhaps a glassware repair shop can fit the ring around a different lid. All other glass lids have a lip that are universal for pots and skillets. Ask www.cookpro inc.com about your item #528.
1985266
Well, me and Momma jest checked and we can't find em on Amazon. Just goes to show ya can't find everthang on Amazon. But ya might want to check over at ohiostoneware.com. They have lids ta fit ever crock they make an theyre nice lookin too. We didn't git any but they sure would look good. Check out th other nice stuff they got there too. It's some mighty fine lookin stoneware!
457034
I did find that if you call thermosConsumers Customer Service: 1-800-831-9242 They will let you purchase replacement lids for $2.50 plus shipping. Since my latest lid broke within 3 months of purchase they are sending me one free, and they allowed me to buy 3 extra ones for the other bottles that I purchased in the past that also had broken lids. This was in March 2012 so I am not sure if they have changed anything since then.You have to call them though, I emailed as well and never got an answer until I called them.
917419
Dear customer. We have two different replacement lids offers in Amazon. Please make sure to choose the correct one for your mug since each one fits certain models. If you have any questions please feel free to call our corporate office at (949) 77-0883. We'll be more than happy to assist you.