Dead pixel guarantee? Does Sony offer this?
792798
VIZIO does not have a zero dead pixel policy on all TV's. I have a single dead pixel on my Vizio 55 inch TV model: VF552XVT I spoke with a rep today via their online chat and this was their response. Rep: Ok so there is just one dead pixel? Me: Yes, in a very visible area of the TV Rep: So it dark? Me: yes, it stays black all the time Me: The purchase price was; $1583.58 with tax Rep: Ok here is the thing, our pixel policy for dead pixels is you have to have 5 dead pixels on the screen before we consider it a defect of any kind so we cannot replace it. Me: Sorry to have bothered you, I tried to find out that information from your warranty information page, and it was not listed. Can you show me where I can find that documentation? Rep: It is not, that is for internal use only. Me: Ok, thank you for your time.
155083
Please don't be offended, but I have written a review of the sony camera I purchased some time ago. The camera screen expired a month and a half before the warrantee expired and the customer service is the worst I have ever dealt with and downright rude. They make more on repairs than they do on the sale of a new camera. Whenyou send in the camera for repair( and you will), you don't get back your camera. You get one of thousands that have been repaired waiting for the next one to come in.) My suggestion is to buy maybe a Canon. I have two Canon cameras and they have been excellent cameras. I have never purchased another sony product and I never will. That is the best answer I can provide for you. Please don't be offended, but I have written a review of the sony camera I purchased some time ago. The camera screen expired a month and a half before the warrantee expired and the customer service is the worst I have ever dealt with and downright rude. They make more on repairs than they do on the sale of a new camera. Whenyou send in the camera for repair( and you will), you don't get back your camera. You get one of thousands that have been repaired waiting for the next one to come in.) My suggestion is to buy maybe a Canon. I have two Canon cameras and they have been excellent cameras.... » Read More Please don't be offended, but I have written a review of the sony camera I purchased some time ago. The camera screen expired a month and a half before the warrantee expired and the customer service is the worst I have ever dealt with and downright rude. They make more on repairs than they do on the sale of a new camera. Whenyou send in the camera for repair( and you will), you don't get back your camera. You get one of thousands that have been repaired waiting for the next one to come in.) My suggestion is to buy maybe a Canon. I have two Canon cameras and they have been excellent cameras. I have never purchased another sony product and I never will. That is the best answer I can provide for you. « Show Less
1402080
Mine did too but because it was under warranty, I sent it into the service center. Got it back and they said that when THEY turned it on, it worked. The shipping must have reconnected whatever was loose. Whatever, that was three years ago and it has worked just fine ever since (knock on wood). My next HD won't be a Sony though...there are many different brands with better HD pictures.
1550613
No guarantees, but . . . mine works just fine! Unlike my previous Pioneer, Sony and Toshiba units *sigh*
1618721
I have the same problem. I contacted Sony customer service and they were no help, however they are sending me the lastest firmware update on disc to see if that fixes anything. Have you found any resolutions yet?
263510
I don't think so but I can't answer for sure. I'd suggest contacting Sony. Sorry.
1618833
Have you tried any older systems to see if they look okay/have lag?Anyway, thanks for the info! I may have to go for this, although I'm a bit nervous not being able to return it if there are dead pixels or whatever.
2063904
Hi, you may send us an email about your concern at bis.product.support@am.sony.com so that we can assist you further. Thank you. -Ely
6463
Hello George. Talked to Sony customer service three times today. Gave them Model & Serial numbers of our Vega Triniton. They confirmed it was a projector TV that entitled people to a free tv with free shipping. Our TV was not a projection TV. Suppose yours was? Anyway, the TV is at the curb for the City to pick up on Wednesday. Sony and I are no longer going to do business, but that's OK. Thanks for all your help.
1504921
Yes, on my approx 5 year old SD870 Elph. Black spot grew from pinprick to 1/3 of the screen over about 6 months. Doesn't show up on pictures, but makes it hard to see what's on the screen. Screen is losing pixels or something.
1011924
I ask the same question on G+ when I first got the Pixel and the response as I remember "Yes it works but why would you want to use it that way." The guy was right. I've had it since September and never have thought of or had need to use it that way. Hope you are able to get a definitive answer.
942082
I had the same thing happen to my camera after about 1-1/2 years. Essentially, pixels on the LCD display "die" (go bad) due to how poorly the camera is manufactured.
740714
I bought this camera new, and it after the second day or so of using it, the LCD screen died. It was still under warranty, but Sony would not fix or replace the camera. They said it was my fault that the camera didn't work. I should have checked the online reviews, b/c many people had the same problem. Maybe the used one you are looking at doesn't have all the parts....someone probably returned it without all the pcs and now it is being resold? I would stay away from this model. This Sony item was the first Sony product with which I was disappointed. Save your money, time and grief....get a different one.
1950943
Believe there is a 30 day return with amazon and 3 year warrenty with Asus. I had dead pixels with my monitor when i first got it. Contacted amazon and it was replaced within 2 days. I would reccomend this monitor and size. For me i just wish i went bigger but not regretting purchase.
719679
I'm not sure but for me I would email Sony or call and speak to an expert. I'm afraid I may give an incorrect answer.
1601199
I would go to esupport.sony.com and enter in ICD-PX820 in the search box for answers to technical issues.
1153774
Just received mine today. It is RGB, however it has two dead pixels. I will try to get it exchanged.