My Cuisinart DGB-900BC stopped forwarding the beans into the grinding mechanism. How do I see if there's something jamming in there?
818648
You can try opening the little door under the bean Hopper and cleaning the entire shut from the grinder. You can pull the lever next to the door to manually open the door to the basket and push the clogged grinds in. You need to do this at least once a week.
818649
Did you clean it every 7 to 10 days with that brush? the instructions are in the booklet. I do not know how old your machine is but they have a very good grantee. Give them a call if you need help and BTW it also comes with a CD what to do. Good luck.
818650
Unlock the bean hopper with the rotable switch on front. Remove the hopper and remove any bean dust or beans. Make sure the internal part of the mechanism is cleaned regularly. Reinstall the bean hopper and make sure it locks back with the same switch you used before. Good luck
818651
Have you removed the clear plastic hopper to check for obstructions? Turn the release knob counter-clockwise and lift the hopper. Obstructions should be evident. Hope this helps.
574793
The switch can't be fixed, as far as I can tell, and replacement looks to be nontrivial; looks like it's all custom castings. I tossed the crap grinder in the bin and got a better meat grinder.
1068250
That's weird! Mine broke like that too. I just ended up throwing mine away cause I couldn't get it fixed. It evidently is a defect that Cuisinart needs to correct!!
1646609
So sorry. Mine is about the same as the one I replaced. I'd suggest that you contact Cuisinart's customer service, but they are a pretty pathetic bunch.
383359
My grinder works great. Regarding your problem, you could try replacing the batteries or possibly changing the type of salt/pepper your using. Good luck!
1365496
Same issue. My lower limit was 10. Above that everything is fine and the grind varies with setting appropriately, however at this point or lower the beans will no longer grind, just jump around.
998839
Just guess--lol! If the beans finish grinding before the timer runs out, just turn the canister counterclockwise until it stops. If there are still beans left when the timer stops, turn the timer again. You'll get a feel after awhile for how long it takes to grind the amount of beans you usually use. Hope this helps!
1938181
I'm not sure but it sounds as though the grinder gear may be gunked up. Do you remove and clean everything after each use? Try cleaning things as well as possible, especially the gear in bottom of the grinder. If that doesn't work I'm afraid I can't help. Good luck and happy java!
998842
It is really trial and error. I add less than 1 cup of beans and turn the timer to about 8. It will stop grinding when the beans are gone and if you need more time you simply add a few more seconds.
2156353
my grinder won't even operate!!! am i missing something? should it just come on when I press "on"??
514267
Hi Zan,Hi Zan, I replaced two receptacles on my burr coffee grinder, as of recently it seems that it has gotten hard to find the replacements so I'll tell you what I did I'm a outside the box thinker. I had a small pottery bowl that fit perfectly under the grinding mechanism and it is wide at the top so that the coffee doesn't fly out and that's what I've been using for the past nine months. Good Luck ;-)
805096
Sorry, can't help you. Actually this is my 2nd Bodum Bistro coffee grinder. I've had the first one for almost two years. I use it about 5 times a week to grind enough beans to make 10 cups each time. The first one still works fine. I only bought the second one as a back up in case it is no longer available if and when the first one gives out. I've started doing that- if I find something I *really* like I buy a second one because they have a habit of "improving" it to the point that I no longer like the new "improved" model.
1368227
To second another answer... There should be a little note from the factory that says they test with actual coffee before the unit leaves the factory, so finding left over grinds is normal on new units.
672128
This was bought as a gift so I don't have an answer for you. Have you tried contacting customer service at Cuisinart?
1501257
I have had my Brevillle BCG800XL for only little more than a week, so am not an authority. But! Mine is working beautifully. Let me guess that you might be using a very dark coffee and the beans are sticking together and sticking to the sides of the hopper instead of sliding down into the burr. Try a "dryer" bean or mix your favorites with a dryer mixture to see if there is an improvement. Or...check to see if there is packing material plugging the feed throat. I cannot imagine that the beans could not slide down and grind as long as the way is clear for the beans to fall into the grinder. Hope that might help. I have had my Brevillle BCG800XL for only little more than a week, so am not an authority. But! Mine is working beautifully. Let me guess that you might be using a very dark coffee and the beans are sticking together and sticking to the sides of the hopper instead of sliding down into the burr. Try a "dryer" bean or mix your favorites with a dryer mixture to see if there is an improvement. Or...check to see if there is packing material plugging the feed throat. I cannot imagine that the beans could not slide down and grind as long as the way is clear for the beans to fall into the... » Read More I have had my Brevillle BCG800XL for only little more than a week, so am not an authority. But! Mine is working beautifully. Let me guess that you might be using a very dark coffee and the beans are sticking together and sticking to the sides of the hopper instead of sliding down into the burr. Try a "dryer" bean or mix your favorites with a dryer mixture to see if there is an improvement. Or...check to see if there is packing material plugging the feed throat. I cannot imagine that the beans could not slide down and grind as long as the way is clear for the beans to fall into the grinder. Hope that might help. « Show Less
551491
No, the grinder stops working about 90 days in and I send it back to Cuisinart who replaces it. I've gone through this 6 times in the last 18 months at $30 to return plus a $10 money order, I don't think it is worth it.
20889
I was asked a similar question and directed the person to contact Cuisinart Customer Service. They did and received an answer.