Will this be shipped with some kind of coolant? I know it needs to be refrigerated
814562
In most cases, the cold packs will not stay frozen or remain cold during the full time in transit. Even if the cold packs are completely thawed and the product is no longer cold, the probiotics have excellent stability during the short time that they are exposed to ambient temperatures. The cold packs do their job of keeping the probiotics cool during the majority of the time in shipment. Thus, the chance of prolonged exposure to high temperatures that might affect potency is avoided. THDV Staff
615195
Yes, it is shipped unrefrigerated but it was delivered within 2 days of shipping out to me. When I got it I put in the fridge and it was fine.
1945584
I have not had any problems with it not being refrigerated. You may want to refrigerate after opening.
2243574
no, this item requires special handling. Due to it containing refrigerant it cannot be sent internationally.
277849
No, I ordered several times from different vendors via amazon and first two times it was sent with an ice pack, last two times I ordered, product arrived hot and I was unable to give to my son! Called company and they told me unless, ordered from a physician's office, these so called vendors should not be selling this product and the company is not Liable for how long it has been stored or shelved without refrigeration! We have no way of knowing! I would not recommend, better to be safe than sorry!
2192045
NO. There is nothing on the label to suggest the need for refrigeration. I have never refrigerated mine.
1909849
No..This does not need to be refrigerated...it recommends keep in cool dry place..
1036828
This is straight, undiluted coolant. You will need to add water, preferably deionized.
767537
Yes, it is recommended that you keep it refrigerated. Maybe you can travel with it on ice.
1227828
It should be kept refrigerated. It's kept that way in stores, and most mail order retailers ship it cold. I would not order in summer, because they didn't cold package it.
416141
It arrives in the same box--sometimes--with other Amazon products. Not-refrigerated. It works fine for me. Does it really require refrigeration--or just cool storage?
1971240
Hi MatthewThat is confusing about refrigeration. It should be kept in refrigeration while in inventory and especially after opening should be kept in refrigerator at all times. The short time during shipping and not be under refrigeration does not harm the product. There have been many tests on this subject by many companies and especially Renew Life well documented. I have been shipping these products for 20 years and we have never shipped with any type of refrigeration and there have not been any problems with products.Bobby House of Nutrition
556440
yes this refrigerant need to be keep in cool\dry place and out of direct sun light.
954079
Hello!In order to maintain the potency of this product, we do require refrigeration once the item is received. However, we do not ship any products in cooled packaging. We have found that the delivery time is not long enough to damage the quality or potency. We hope this information is helpful. Take care. Swanson Health Products
2078650
Refrigeration is not required but it does need to be in a cooler controlled environment where it won't get hot.
2264615
Hello, Thank you for contacting Swanson Health Products! We are happy to help! We do not ship products refrigerated. However, please be assured that when a manufacturer formulates a product, they are aware that the product will not be able to be refrigerated 100% of the time. The manufacturer knows that products may not be shipped refrigerated, therefore there is a very decent amount of time allowed so that a product can be shipped and still exceed its potency. We ship the products to our customers, exactly how we receive them. Please also be assured that this product is stored at our Swanson facility under refrigeration at all times. As long as your product is sealed and not in direct sunlight, its potency and integrity will not be compromised. We hope this information is helpful! If there is anything we can do to further assist you, please let us know. Our quality, value and customer service have made Swanson Health Products a trusted source of nutritional supplements since 1969. To help us build this privileged relationship with you, we welcome your comments and suggestions, as it is our pleasure to serve you at any time. Sincerely, Kimberly B. Swanson Health Products Customer Account Specialist
1588812
Yes, I can answer this. And yes, it does needs refrigeration. Jarrow will mail it with a small ice compact.