The filters I received did not have the black on the outside. What is the black for?
796479
I'm not an expert. Let me start to answer your question with a question. Is there an outer core in any other color that is made of a different material than the inner core? The inner core (white in the picture) is softer to the touch; the outer core, I suspect is what helps it stand up. I don't think the color matters. The outer core feels like plastic. The inner core is definitely not plastic. I suspect the color does not matter. If this doesn't completely answer your question, ask away. I enjoy doing this.
1785009
Hi, i received a round filter... Which is why i haven't been able to use it till now...
557863
Sorry Arthur...I think you're right! I ordered a spare filter back in June and thought nothing of it. Then, I went to change my filter this morning and the one they sent me was wrong. My old filter has an opening on both ends and the new one does not. Plus, the part number is different. Maybe it's a new design but I'm not putting it in until I find out. Thanks for making me aware of this. I wouldn't put your's in either. Please let me know if you find something out from the company.
515655
I also noticed this on my last order from Amazon. Prior experience has always been dry. I found this issue after their return period so, now what? All filters in the package were wet and had a little charcoal coming out.
1266827
Check both filters. Maybe they are dirty. Might be a partial clog inside System somewhere. Check for partial clog where the bag is connected.
1709623
Sorry, have not used this item yet. On my filter it is supposed to connect to black fitting. Hope it helps.
1718341
My husband says that it goes behind the black filter and it gets replaced as needed. Hope this helps:)
2086831
Filters came with mine although I know that at least one reviewer said theirs came without. Maybe it depends on which seller you buy from?
773996
Unfortunately, I think I do know the source of your problem. In August last year I purchased three filters from a vendor on Amazon. When I received them I noticed a few aspects that were different. The caps were red not blue; the filters were shrink wrapped rather than the usual cardboard container and; there were product information sheets enclosed. I contacted the vendor and he offered to accept the filters in return and refund the purchase. Since he seemed willing to stand behind his product, I kept the filters. About 5 weeks later I needed to replace the filter. When I installed the new one and tried to flush water through it I discovered the same phenomenon that you describing: I believe what both you and I saw is activated charcoal which being released. I would return the filter immediately. I was impressed with the integrity of the vendor that sold me the defective filters (I think the company name was something like Tune to Music). I emailed them immediately after installing the defective filter. He responded immediately by crediting my charge card and saying I did not need to return the filters. He explained that they were purchased from a supplier that for other reasons he was no longer affiliated with. I assumed that he got burned with defective merchandise from that vendor but made good on our transaction! In the past these filters had been in stock at Amazon and I never had a problem with them. When I replaced the defective filters, I again ordered from Amazon and the vendor actually filling the order was AtoZSales. The filters were LG OEM and exactly what I expected!
1521591
perhaps, hate to do that to you, mine was I just ordered and tok a chance, if it one of the filters that has a casing around it, Hardened plastic, oddly shapped, its worth a shot
1190426
Generally, the instructions for the filters will mention that something like this may happen. I do not recall this happening to us with the filters we ordered. Keep in mind that not all filters are top quality. Investigate the manufacturer before the purchase.
344057
Did you double check that the new filters are properly in place? I would take them out and put them in again. Otherwise, call the customer service number for assistance at 1-800-541-6645. I hope this helps.
2247081
Robert,you have the wrong filter-should have tabs at the top-filter order #AP1PKP-Oreck-Very difficult to find and expensive
2231755
You might try longer priming to rinse the filters and wipe off the outside of the black filters as well.
1894784
The little black discs are the filters they are about 5 millimeters in size. You are supposed to replace them after each use. You can buy an extra bag of them for $25.
922428
its for the hwf65. I see other vendors do have the filter with the black mesh like the picture shows.
2126772
Hi Linda, The black plastic is a "T" filter housing. One end is a blank cap for filter changing, one end connects to your water source, and the last one is the outlet for filtered water to the misting system.