My pizza cooks all the way on the top but hardly at all on the bottom? Why?
783852
Something must be wrong with the bottom heating element. When I first got mine, the bottom came out burnt and the top was not baked.I modded it so that I can turn the bottom element off after baking 45 sec. Leave the top on for a total of 3 Min.
783853
Try preheating at least at level 2 instead of one so the stone gets hotter...and preheat for longer than you think is needed. The stne needs to be hot all the way through. Sometimes I preheat on 3 and cook on 1...turning back to 3 to brown the top a bit more. It also depends on the thickness of the crust. I think a thin crust is easier to get just right. Hope that helps.
783854
Try to keep the temp at number 2 1/2 and 3. Is the bottom heating rod working?
783855
We have not had that issue....I always warm the oven on the #1 setting. After the light goes off and the unit warms for roughly 10 minutes, I then turn the knob to #2 just before cooking a pizza. We had some issues the first time we used it and the pizza wasn't perfect but once we figured out our system, it has been perfect ever since. We just started pre-making pizzas when we are having people over and only cooking them half way earlier in the day and then finishing the cooking when we are ready to serve. They turn out great and you don't have the mess of preparation while you have guests. (Unless its a pizza party and some of the fun is having everyone prepare their own) We have not had that issue....I always warm the oven on the #1 setting. After the light goes off and the unit warms for roughly 10 minutes, I then turn the knob to #2 just before cooking a pizza. We had some issues the first time we used it and the pizza wasn't perfect but once we figured out our system, it has been perfect ever since. We just started pre-making pizzas when we are having people over and only cooking them half way earlier in the day and then finishing the cooking when we are ready to serve. They turn out great and you don't have the mess of preparation while you have guests.... » Read More We have not had that issue....I always warm the oven on the #1 setting. After the light goes off and the unit warms for roughly 10 minutes, I then turn the knob to #2 just before cooking a pizza. We had some issues the first time we used it and the pizza wasn't perfect but once we figured out our system, it has been perfect ever since. We just started pre-making pizzas when we are having people over and only cooking them half way earlier in the day and then finishing the cooking when we are ready to serve. They turn out great and you don't have the mess of preparation while you have guests. (Unless its a pizza party and some of the fun is having everyone prepare their own) « Show Less
783856
We have not had that issue....I always warm the oven on the #1 setting. After the light goes off and the unit warms for roughly 10 minutes, I then turn the knob to #2 just before cooking a pizza. We had some issues the first time we used it and the pizza wasn't perfect but once we figured out our system, it has been perfect ever since. We just started pre-making pizzas when we are having people over and only cooking them half way earlier in the day and then finishing the cooking when we are ready to serve. They turn out great and you don't have the mess of preparation while you have guests. (Unless its a pizza party and some of the fun is having everyone prepare their own)
783857
Sadly, I can't tell for sure: my only question is, Do you leave the stone plate inside the oven during the warm-up phase? If you don't (just a guess) that might explain why the bottom of the dough takes longer to cook, otherwise I'd be as lost as you are. My pizzas cook perfectly on all sides. Good luck.
1019159
I just measured it with a square. It bows up 1/8 inch in the middle even when cool. Then warps more as it is heated. I didn't find that to be a big problem however on my glass top stove. BTW, here is a trick. Most of my pots are flat bottomed and I do have a ceramic cooktop. I have some copper bottom pots that are not flat on the bottom which do not work well, but use a trick to get them to work faster. If you wet the bottom of the pan before you put it on the stove the water will turn to steam and efficently transfer heat from the cooktop surface to the bottom of the pan. The steam condenses on the bottom of the pan and then drips back to the cooktop surface to boil away again. I just measured it with a square. It bows up 1/8 inch in the middle even when cool. Then warps more as it is heated. I didn't find that to be a big problem however on my glass top stove. BTW, here is a trick. Most of my pots are flat bottomed and I do have a ceramic cooktop. I have some copper bottom pots that are not flat on the bottom which do not work well, but use a trick to get them to work faster. If you wet the bottom of the pan before you put it on the stove the water will turn to steam and efficently transfer heat from the cooktop surface to the bottom of the pan. The steam... » Read More I just measured it with a square. It bows up 1/8 inch in the middle even when cool. Then warps more as it is heated. I didn't find that to be a big problem however on my glass top stove. BTW, here is a trick. Most of my pots are flat bottomed and I do have a ceramic cooktop. I have some copper bottom pots that are not flat on the bottom which do not work well, but use a trick to get them to work faster. If you wet the bottom of the pan before you put it on the stove the water will turn to steam and efficently transfer heat from the cooktop surface to the bottom of the pan. The steam condenses on the bottom of the pan and then drips back to the cooktop surface to boil away again. « Show Less
788820
I have the pan and I cook on an electric range. The only time I have something stick to the bottom is when it wasn't properly cleaned. The food sticks to food residue left in the pan after washing. If it is properly cleaned, this problem doesn't happen. Also, preheat before adding oil, butter, etc. Fred
1645104
Maybe the top heats a little better than the bottom, i have to flip the meat.
1983627
You are suppose to Cook at not higher than 500 dégrees with the sheet. So it could be the problem.Retry it againat this temp. Hope this is helpfulEdmonde
1057772
You get the grill marks like you do on most grills. I have not noticed the top or bottom being hotter then the other so I would say it cooks well on both sides. Now when you use the word "crust" you must be asking about its ability to sear... that I have not seen this grill do. The only one that I know that does a great job at this is the Breville http://www.amazon.com/Breville-BGR820XL-Smart-Grill/dp/B003SIN0BC/ref=sr_1_10?ie=UTF8&qid=1401304965&sr=8-10&keywords=breville
753969
I can't tell you... It may be a defect because mine seems to be as hot at the top as it does on the bottom... You should try to contact the manufacturer about that problem. If its an electrical issue, you don't want it to turn bad.
1547472
The bottom is flat and it cooks evenly. I love mine and use it for all sorts of goodies.
1402686
The bottom on the outside looks different from the one I purchased. Mine doesn't step in like that. It is smooth to the bottom. I love my pan though. I use it frequently because I can put it under the broiler if the food isn't browned enough without worrying about breaking it.
370814
Some pies have more moisture in the bottom crust, they will take a bit longer to cook. Do as M said, and leave the top open for a few minutes.
880856
It cooks a little bit uneven, so I turn the head or top of the cooker 90 degrees either way. If you're short of time then use the top rack but be sure to watch it so your food does not burn. Hope this help.
1906518
Sounds like a defect. I have never had that problem. The bottom element always turns on and heats up for me.
1066961
no, when you plug it in it rotates all the time. for single piece of pizza you would just put it in the center and it would heat evenly.
897710
I have cooked a frozen pizza, but you are limited to the diameter of the vessel so check the diameter of the pizza B-4 buying, not all pizzas fit.
1182714
dont really knw how to answer this, the sides onpan is at a slight angle. bottom is slightly smaller than top. my soon is the cook, he is pleased with the pan, he now have two of them and prefers this pan over his others. i hope this helps.
2164429
Gal, there is a groove around the bottom. This is strictly a lasagne pan I think. I tried to use for roast chicken and vegetables; had to struggle to keep juices even in pan. Otherwise, I love it!
2060936
Neither on mine. The burners get luke-warm, not enough to cook anything. It's in the garage going to Goodwill.Wish I had better news for you.