My cartridge is not working with my printer :/ I keep receive an error message that I can't bypass. "One or more cartridges are missing or damaged. "
795962
my printer would tell me not hp ink but would stop telling me. Did they work at all? try removing and putting back in. also in tools on printer you can clean ink jets. sounds like one is not installed or maybe is damaged. Buy your printer from costco and they will return anytime have returned 4 HP's in 4 years
795963
Same thing happened to me. I had to return mine and purchased the correct ones manufactured from HP. The savings weren't worth the hassle.
452254
It will say an error code, but I press Ok and continues. If not then I suggest send it back. make sure you have the correct model for your printer. :) Good luck!
945662
Hello, I do have 3 printers working good with this non oem cartridges. Do not see a problem, why the printer should get damaged. Unless U use the printer frequently, so that the ink does not dry in the ink head. This also will happen with the original ones. The manufacturers make their monnies through the ink cartridges, not the high end printers sold at cost. Have fun Brgds
1146028
The last time that happened to me, both the cartridges I'd just purchased were leaking. Return them as long as you're sure you purchased the correct cartridges for your printer.I just remembered, a leaky cartridges can't be returned but I requested a refund and my purchase was credited to my account. I love doing business with Amazon.
2272348
Oh my I had the opposite problem! I was getting the ink system failure message before which made me consider a new printhead. I didn't know Amazon had them so I've ordered a new printer. Since it didn't help you maybe it wouldn't work for me. The reason for my problem-using remanufactured non OEM ink, the black cartridge was leaky. I thought it would be alright after wiping off and I did print some pgs. The problem was when I tried again about a month later..that's when I got the "ink system failure" msg and nothing I did took it away!
219703
Contact the company. They replaced the one my machine did not like, no charge. The other cartridge I had ordered worked perfectly. No complaints at all. Great price, great service.
2145309
You will probably have to open the printer and just press the cartridge, sometimes they get loose, if it still doesn't work, you will have to clean the nozzles of your printer.
432976
I had s similar problem with printer not working. I ended up purchasing a new printer through Amazon. Sorry I can't help you further.
1936086
Yes, we can provide you with appropriate troubleshooting. Before we proceed, we would need the codes on the cartridges you are having this issue with and if the correct cartridges were received. We may be reached on 1 866 787 1223 - kindly contact us and we will do our best to rectify the issue. We will await on your call.
433872
Sorry to say that I had the same problem with the color cartridge. The Black Cartridge works as far as printing, but it's unable to track how much ink is available.
1624387
I am not quite sure, because my printer is having some problems. And I am not sure as to what is the exact cause with the printing. So, I don't want to steer you wrong, ok.
1371353
Ah! So my printer is NOT broken! I initially had no trouble with this ink, but as of a few days ago, my printer malfunctioned, with an error code saying that it could not recognize the black ink cartridge. Now I know it's a problem with the cartridges and not the printer!
2056327
You will want to make sure that the cartridge is seated properly. I have had them stick up a bit. If that doesn't work, contact the helpline. Good luck!
805604
Hi Angela,, what I did when that happen to me, was, I took all colors cartridges out, yes even my empties, an put them back in, an made sure they clicked in place, try it, it worked for me, then restart the printer.
1967093
Yes my computer says that it won't recognize the cartridge or that it is low.
1069823
I just had this happen to me. I called Canon technical service. They talked me through removing ink cartridges, print head, waiting, then trying it again. )Don't do that on your own, there were several warnings along the way about what not to do.) Unfortunately, after I did that, I got the same error message. I was told I have to take it in to a service center. Ugh. Or, there is a "customer loyalty program" they offer with a discount and free shipping on a new printer. Canon number is: 800-652-2666. Customer loyalty program number: 866-443-8002. Good luck
2089380
I am on my 3rd Cartridge and I have never received an error message. My printer is a Canon ImageClass model.