i cannot get logged onto my pocket finder to check in my laptop or iphone. your poor customer service does not even allow me to call and get help.
815375
I had no trouble downloading the app for my Android phone and, when needed, I can go to the website, put in the locator number and find the gps. My husband has worn this since August of 2013 and I can always find where he is on my phone when I'm away. Go to www.pocketfinder.com to check on the gps; when I called them twice with questions, I spoke directly with a service rep who was very helpful.
815376
Yes. Same thing here!!! They stole my money and the device wont work!!! Cannot cancel account online not remove credit card info. Unfortunately we all know this type of people!!! I won't do business with UK anymore!!!
815377
I had no issues. If you still have your box it cane in, there is a number to call on it or in there website. I cancelled my service via phone but do not have anymore information.
815378
bought one several months ago. Thought customer support was great. called their 800 number a few times: (888) 600-1044
815379
I had problem logging in also,customer service was responsive.But not helpful
815380
I'm not sure how to answer your question, as I am a customer. I don't work for Pocketfinder. I think you have to E-mail them now.
815381
Yes, they used to have customer service on the phone which was great. Solved the problems on the spot. Today I tried to contact them but the only way was sending an E-mail and waiting for them to make contact. Frustrating!!!!
815382
The fastest way to get issues resolved is to send an email through Customer Service Central, then the next support representative will address your issue. We have also published a US phone number for urgent issues. Check back with us for updates on a period basis. Thank you! Dan (PocketFinder)
675366
Sorry but I can't answer a question on a device that doesn't work and is a piece of junk
876045
It would be helpful if someone from the company would get on line and help. Or have a have a phone in line for help. I am very disappointed in the product and sorry that I bought it.
133461
this phone is JUNK. it will keep dailing **********'s on its own. reset it 5 times and still does the same thing. my customer brought the phone back.please contact my office ASAP. (814)644-1847
2212179
I am so disappointed with the service that I have received, it is like they will take your money right away, but then forget you as if your hard earned money doesn't mean a thing. I am a full time student and I love using this for taking notes in class. However I am no longer able to get any factory updates do to the incompetence of the quality of service provided by the Samsung service center, and the lack of Samsung acknowledging that they messed up. I call in to them and all I get is a "can't help you shuffle" it makes me sick that they will not stand behind their work...
2247256
Mine is useless. Will be throwing it away and getting something better. Battery life is terrible and browser response time is even worse.
2114820
Beware, I bought two bodybuggs, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --> Can't use or login --> Can't get replacement because not logging in. Go figure.
1860131
I have not been able to access recording on my phone. It is asking for an update.
1379209
The phone I bought from I am wireless was a stolen phone. I'm still waiting for a refund. I bought another used iPhone from Amazon and it worked for 3 days and then stopped working. That one I have to return to get a refund.
200265
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --> Can't use or login --> Can't get replacement because not logging in. Go figure.
11684
Sorry wish I could help. I brought 2....one stop working so I got a refund & the other I forgot the password so it won't let me in & im trying figure out how to do a factory reset. Nothing in the owner Manuel.
450960
Try to send it back, hyour running out of time, don't know if they will refund. But i do know this, it is a piece of junk there is NO support.
147649
The product was broken and I had no time to go to mail to send it back to you. So now I've lost my money, my time and the problem with my phone is still there
2177614
Mike, I'm sorry I can't help you. I bought it as a gift for a friend. He has an iPhone so I can 't even ask him for you .
710497
Honestly, my phone came with a problem which requires me sending it back to the store. So until this point I haven't been able to use it.
271842
Hi Victoria,We're sorry to hear this. If you are still having trouble, please give our customer support department a call at 877-988-7770 (M-F 8am-5pm PST) so a representative can further assist you.Best,simplehuman
1353071
Dear El Duderino. Sorry Mr. Sensitive (says the guy who just paid you money for your product who you called a tool). I guess I'll just have to return it because of the horrible customer service and write a review reflecting the sorry service. Good thing you're rich beyond your wildest dreams and don't need the money.-- Sincerely, The tool