Mine is assembled correctly but it has to be forced to turn in either direction- definitely not a smooth turn by any stretch. Is mine defective?
795303
I have over 10 and they all work great. The turn can be hindered if you have too many thick ties hanging, but it remains smooth. Yours must be defective indeed.
795304
Just received mine, and it snapped together and turns easily.Make sure yours is fully snapped down - if the end isn't all the way out, it will create friction rather than allow the rotating section to turn.
510687
Please check if it is assembled correctly. Otherwise it may be quality issue. Please contact the customer service directly.
1444647
Yes, mine did. There's a switch on the side that will lock it in one position and not let it rotate. Maybe you accidentally moved that. Good luck with it.
724121
Mine rotates fine, maybe yours is defective. I've had it for months without any issues.
1357191
I have the range finder version and mine is tight to turn as well . So yea I am guessing it is normal.
829104
Try turning the leg upside down or facing in on the opposite side, but also, like everyone else said, put the legs together first. I did this, but the legs are also easy to turn upside down or face the wrong way. it took me a couple of times to get it right. hope this helps!
1689221
I also had this issue. What little bit that did go on it didn't go in straight so the top section was leaning. This is really not a well made piece of equipment.
1636282
It should be able to turn , but shouldnt be loose at all.. Actually i have to pull my daughters out to see if it turns at all.. Cause the more i think Ours doesnt turn .. But i am at work
1973592
Could it be misaligned side to side? If it works when it's slid all the way out and binds up progressively as you push it in that's what I would check first.
854831
Yes mine spins. The one you have may be bent during shipment rendering it stiff.
1477957
thanks for the tips. turned mine around and it works. to me it opensbackwards but it worked so whatever.
2284807
mine is smooth. I have 19" flat monitor on mine with no issues. your's might be defective. bad bearing etc. it should turn nice with a full gallon jug of water on it.
1095017
I did not have that problem with mine. It sounds like the upper and lower tracks that the doors slide in are not parallel. If you've assembled it correctly then your only recourse may be return it for a non-defective unit.
799816
I noticed this, too. I just turn it slowly around until it is the best fit. No problems so far. I love it!
2282123
Sounds like it may be defective. When I tightened the screw when it needed to be, it didn't spin and just tightened properly. I suggest sending the one you have back and getting another one.
2206395
I ask my husband this question and he said it was easy to put it together and nothing spins, maybe there is something missing or look at the directions again.
61305
It will turn either way but will not go all the way around. Turn gently-do not force it.