tablet has completely froze all I get on screen is android
818924
You need to get a either a paper clip or a safety pin and reset your tablet by pushing one of these items into the reset hole.
82816
I returned this product because the screen froze during setup... so I don't know...
647500
Possibly the display is frozen. Removing and reinstalling the battery is worth a try.
1979407
As of today, I would not have given this tablet such a good review. My nephews tablet is frozen/locked and it won't do anything at all anymore. Also, I've noticed that unless the charger is held in a certain position, the tablet will not charge properly. I've decided to spend more money on a nice one for my son as a gift for Christmas this year rather than keep trying to get this one charged and working properly. Very unsatisfied with these tablets now!!! Good luck getting your app to work and I sincerely hope your tablet works well, it's not a bad tablet for the price but you definitely get what you pay for!! As of today, I would not have given this tablet such a good review. My nephews tablet is frozen/locked and it won't do anything at all anymore. Also, I've noticed that unless the charger is held in a certain position, the tablet will not charge properly. I've decided to spend more money on a nice one for my son as a gift for Christmas this year rather than keep trying to get this one charged and working properly. Very unsatisfied with these tablets now!!! Good luck getting your app to work and I sincerely hope your tablet works well, it's not a bad tablet for the price but you definitely... » Read More As of today, I would not have given this tablet such a good review. My nephews tablet is frozen/locked and it won't do anything at all anymore. Also, I've noticed that unless the charger is held in a certain position, the tablet will not charge properly. I've decided to spend more money on a nice one for my son as a gift for Christmas this year rather than keep trying to get this one charged and working properly. Very unsatisfied with these tablets now!!! Good luck getting your app to work and I sincerely hope your tablet works well, it's not a bad tablet for the price but you definitely get what you pay for!! « Show Less
1117106
I would go to"about your tablet" on the setting screen and do a"factory reset" or check the little manual for instructions.
2200853
Try clicking on both, see if that works. If not try to reset your tablet. Sorry for the delay. Mine works.
67953
This is a bad tablet,the screen always blinking,sometimes it's stopped and never turn on again
233717
None... The internet is so terrible on it that it's impossible to download apps. The tablet is a piece of garbage. Find a refurbed 2012 Nexus. You'll be much happier
1057614
It was my Hubbys tablet. Yes it did freeze quite a bit. He gave it to our Daughter who never uses it either. My Hubby ended up getting a Galaxy bundle from ATT which included a Galaxy tablet. He loves this one. My suggestion is save your money and buy a better tablet with a higher processor. Hope this helps. From Becky S
180322
Yes, my screen is frozen. I have had it for a month. I am not able to use it.
188505
I'm not sure, but also not sure I'd recommend the tablet overall. Mine started freezing up after I had installed a total of four apps!
260794
The problem is in the screen itself. The pixel row has an addressing defect. The only way to correct it is to replace the screen, which you are not likely to do. I would get a replacement tablet.
1293626
Turn it off and wait a few minutes then restrat and adjust your wifi settings. if it doesnt work you may have to reboot your tablet
492566
This is not the problem the screen froze and shows part of the book and part of the cover just won't work can't restore no button todo so
1547036
I have gotten no satisfactory answers myself and I am not really happy about it. I can't charge the tablet. Any ideas?
1290203
Buy a new tablet. I'm not trying to give you attitude, it is just junk. Sorry
1721628
Try the reset button on the back. These tablets are pretty terrible. All kinds of problems with ours. Good luck