Dear Butterfly team, can you please sell only jars? I have been using this mixer grinder for more than a year and the small jar isn't working...
814727
Agree, I am also facing same issue. every customer who bought the butterfly mixer is facing same issue. Why don't they come with solution and every one is suggesting to go for different brand like preethi mixer,etc....
814728
Agree, I am also facing same issue.every customer who bought the butterfly mixer is facing same issue. Why don't they come with solution and every one is suggesting to go for different brand like preethi mixer,etc....
490358
Major issue with this grinder is the PLASTIC spice container. As you may know already, plastics absorb smell and color plus plastic surface does not lend itself to efficient grinding. Wet grindingmakes the container look so terrible, you may want to get rid off it after the second USE.
200559
You need expresso grinds, e.g. illy. You can make a new batch as soon as it is cool enough.
1670012
Would you let me know if you found a grinder that can conch chocolate? I used to do it in a 500 lb grinder but I need a little one now for my home
169255
I did not have the option for a 2 jar with blender when I made my purchase. I only had the 1 jar.
116651
I am glad those who have answered aren't having this problem, but I really am only interested in resolving my problem and hearing from anyone who has the same issue only, not that some people don't have this issue, that doesn't help at all. I have researched other websites and find there are many others who also have this problem, has something to do with internal plastic. Guess it's time to move onto a new mixer.
1591283
I have never had a serious problem with the grinder such as yours, but I would assume if you contact the manufacturer they would replace your product.
1069142
Hi Kathryn. To me, it sounds like the seal in your jar is starting to go bad. I have a Blendtec HP3A that developed a leaky jar. After about six months of normal use the blade stopped spinning smoothly by hand; it felt slightly ratchety but it still blended just fine. Next, it started to leak a very small amount of dark liquid from the bottom of the jar around the shaft. Then, it leaked more. Right after the one year warranty expired, the seal around the shaft smoked and disintegrated while grinding grain. Now the jar is completely unusable. Blendtec pretty much said 'tough luck, would you like to buy our new (even more over-priced) jar with a 4" blade?' I asked if they had improved the seal, but the Blendtec customer rep. didn't know so she gave me the "sonically welded blade with a lifetime warranty" sales pitch. I have been without a blender for almost a year and I'll have to fork out more money for a replacement jar because I did not recognize the first symptoms of a seal failure. So, learn from my mistake and start complaining to Swindletec about their over-priced, disposable jar with its poor quality seal while it is still under warranty.
732359
I have had mine for almost 5 years, use it on average of twice a day and it works just fine, the only thing I can think of is the grinder mechanism is getting dull. I believe it can be replaced.
472740
Hi Rokeya...Size of Jar depends on how much quantity of dry spices you want to grind.....you can use any size jar but use the suitable blade that is used to grind dry spices in any jar (Except the small jar)
839313
If I understand correctly youeant the blade is not rotating. If yes, fill the jar with warm soap water and keep it for a few hours and then remove this water and pour fresh water and place the jar on grinder, run it for around a min and see.
696433
I just checked the Hamilton Beach website for a new jar as mine is leaking. The jar is listed for $6.49 but the shipping is via UPS to my address is $13.21 for Ground service. Buy a new blender. That is what I am going to do.
176685
I have 3 jars. If I could only have 1, I would get the wildside (or 4 side jar) because they are the biggest so I can do anything. I tend to use the twister jar when I'm making a smoothie for just me but I could make it in the bigger one and if it's already out, I don't switch them. I don't use the mini twister at all but then I don't make tiny amounts of anything.
1244394
They cannot, believe me, I have tried. You can order a different jar or replacement jar from Hamilton Beach. These plastic jars do wear out after a while. They do have fixed blades.
1912086
Hi Richard! I totally recommend this product! it is of great, heavy duty quality and will make chocolate just fine! I used my grinder for making delicious coconut butter and chocolate. Worked like a champ! I have only used mine maybe 5 times and will selling it for a decent price if interested. I have moved onto Fruitarianism and have no use for my grinder. Let me know if interested. Have a pleasant day, Jay
1723714
My advice would be to look at the jar itself or contact the company. Or email them.
57541
Your first answer seems to cover your question pretty well. I'll add that because this is a nearly unique machine, keep up with the warranty. I don't think many local repairmen know how to service the grinder.