thermos carafe not keeping cooffee hot! Bought the DCC1150BK from Amazon for Christmas. Ordered on 13th Dec. and received it in a couple. of days. The BIG PROBLEM is the carafe doesn't keep coffee hot. Emailed Cuisinart twice as of yesterday-and receive no answer from them. It is guaranteed for three years BUT how can you get them to replace the carafe? thermos carafe not keeping cooffee hot! Bought the DCC1150BK from Amazon for Christmas. Ordered on 13th Dec. and received it in a couple. of days. The BIG PROBLEM is the carafe doesn't keep... » Read More thermos carafe not keeping cooffee hot! Bought the DCC1150BK from Amazon for Christmas. Ordered on 13th Dec. and received it in a couple. of days. The BIG PROBLEM is the carafe doesn't keep coffee hot. Emailed Cuisinart twice as of yesterday-and receive no answer from them. It is guaranteed for three years BUT how can you get them to replace the carafe? « Show Less
363953
The problem is not the carafe, but the coffee maker. There's no hot plate and it doesn't brew hot enough for the thermos-type carafe. I donated my new one and purchased a regular Cuisinart with a glass carafe and hot plate. I couldn't ask for a better product. Excellent hot coffee set to automatic brew.
363954
I agree. The thermal carafe is a major shortcoming; coffee is only lukewarm after one hour. Why is it that my $10 thermos from CVS keeps coffee HOT for 5 hours. One writer has the right idea: heat the carafe with very hot water before brewing. Had I known this I would not have bought this product --- the 2nd Cuisinart appliance I purchased that did not fulfill its promise (the other one being the fairly wretched waffle-maker.) No more Cuisinarts for me!
363955
I just purchased this product and have the same issue with the carafe not keeping the coffee hot. Is my carafe defective? Some users state it keeps their coffee piping hot for up to 3-4 hours, and I find after an hour, the coffee is barely warm.
363956
I have the same problem! It doesn't keep the coffee hot for long. I had another model stainless steel carafe also no hot plate that kept my coffee hot much much longer. Very disappointed in thst!
363957
We've had our for about 4 months. It was a refurbished model. We have been very pleased. I was accustomed to pre-heating my husband's cup with hot water, so pre-heating the carafe was not a problem for me. Our carafe keeps the brew hot for about 8 hours. Believe it or not, it is still warm (not hot) after 18 hours. We've been very pleased so far. I'd keep bugging Cuisinart until you get what you paid for.
363958
The thermal carafe will not reliably keep the coffee hot for more than 2 hours. BUT, it never lasts more than 30 minutes in our house so it has never been an issue.
683449
Ok. Your coffee maker is still under warranty. Return it to where you bought it and get another. If they don't cooperate, contact Mr. Coffee, online, and they will make arrangements to send you a new one. I just did this very thing because of a bad heating plate that rusted out. Best of luck!
2214949
I returned mine, I had problems with it . It didn't brew at all. There is a warming session right after brewing due to the stainless is may have to be hotter than a glass carafe. A heating light should stay on to warn you it is still hot to prevent injury. If not send it back and choose another.
1717929
This will astonish most of you (as it did me) but my DCC-1100 lasted about 7+ years, problem, free. And it was thoughtful enough to die after brewing my coffee this morning. This may have been pure luck/chance but I just bought the same model.
2156955
Same thing happened to me. I could not find one and eventually had to dispose of the entire thing. You're better off buying them at the store and making sure replacement carafes are available. Sorry I could not be of any more help.
1465039
Debbie, Truthfully, I purchased this for a gift. The person I gave it to said it keeps her coffee very hot on the way to work, she lives 50 minutes from work. She also stated when she arrives the coffee/drink is still as hot as when she filled it. Hope this helps, Spencer
1831974
It has done the same for us. Wish I had just returned it during the return window and bought something else. I contacted the company and they sent me a replacement carafe which did the same thing. I am waiting on a third that is currently back-ordered. Glad that it is free of charge but if it never fixes the problem what the heck! If you can still return it I would.. Otherwise contact the company and you might have better luck.
1585086
I always go to manufacturer websites and read user manuals before purchasing. It's a good thing I do because there are so many errors here. The thermal carafe do not have a heated plate. Please read your manual. The glass carafe does. It has three temp settings. Also, if you read the manual you will see it turns off after 2 hrs.
1465037
Debbie,Truthfully, I purchased this for a gift.The person I gave it to said it keeps her coffee very hot on the way to work, she lives 50 minutes from work.She also stated when she arrives the coffee/drink is still as hot as when she filled it.Hope this helps,Spencer
1831975
Same problem, also contacted seller and was sent replacement carafe with no improvement. I suspect it's just a design flaw, although interestingly when the coffee pot is freshly cleaned the dripping is minimal (maybe coffee deposits on the lip of the plastic pour change the surface tension/capillary action? idk...)
1865938
As soon as it finishes brewing we put the screw down lid on the thermo carafe and it stays hot for at least 1 1/2 hours. Very warm for 2 hours. As far as the glass carafe goes, the longer coffee sits on a hot burner, the water evaporates causing the coffee to not only become stronger, but to scorch as well. My choice is the thermo carafe.
1644174
I have called Melitta and since they have discontinued this model (MEMB1) there are NO replacement parts. They did give me the part numbers to search on the internet for the replacement carafe (MEMBCFW - white or MEMBCFB - black). I am very frustrated, and I feel that I may have to throw the whole coffee maker away. This is not a very customer friendly product or company if they don't have replacement parts!
1176944
Hi Victoria:I delayed answering your email because I wanted to be 100% sure I was correct. I went home and made a pot of (Mountian Blue) coffee. I filled it up to 5 cups - on the glass carafe it was just a tad under the max line and not a drop spilled. So short answer your pot is defective :(
1483430
No - the coffee is in a thermal carafe. You put the lid on the carafe and it keeps coffee hot for a couple hours. At least that is the longest I have ever left coffee in it.
110893
The Carafe does will keep the coffee hot for a few hours. I come home from work and it is lukewarm after 12 hours. Zap it in the microwave if you need to.
393832
I'd like to know tha answer to this question, too. This Cuisinart DCC-1400 has never gotten the water hot enough to begin with and since there is no heating element for the thermal pot, it just stays luke warm, like it was to begin with. I hate to return anything, but should have returned this coffee maker as soon as I got it.
1914785
The coffee is hot but not too hot to sip after pouring a cup. Also, if the carafe leaks around the top, contact Cuisinart and they will replace it. At least they did for me.........