I just bought this, and the cap does not snap on - it just lays on top of the bottom section - is it faulty?
799816
I noticed this, too. I just turn it slowly around until it is the best fit. No problems so far. I love it!
799817
Mine is the same way, but it still works great. we have 1100 watt micro and I do 8min 45 sec
799818
Ensure the metal is pressed down completely on to the bowl holding the water, when pressed down completely the top will sit on top securely. It doesn't necessarily snap to close.
1533126
The cap "clicks" on to cover the writing nib, but slides on securely with no "click" when stored on the other end during writing. It's not going to fall off if that's the concern.
868060
When you go to screw on the bottom cap, just push down and tighten it more than you did with the paper filter. If the cap falls off you need to tighten it more. It becomes second nature and you won't even have to think about it anymore.
1802080
Mine doesn't snap on either, I don't think it is supposed to. It stays on very securely however, even in high winds.
749436
Hi Jase,I've noticed that if I fill the bottle to capacity there could be some liquid leaking. However, as long as there's some room between the bottom of the cap once fastened all the way, you should have no leaking.Also, could be good to check the rubber seal to see if it's been warped or damaged. If it's looking good, there should be no problem fastening it nice and tight.Hope that helps...
1248651
I've bought two of these. The first one, I was not able to. The second one didn't really have that problem.My experiences from the first one was that no matter how tightly I screwed the cap on, it would still leak if the bottle was on its side. I never had an issue from either of mine leaking from the cap when it was right-side up. If it leaks from that position, you probably should get a new one because that's not supposed to happen whatsoever.
852338
Not really. I mean, it screws on, but I would try tipping it upside down or anything. It's not like a mason jar or water bottle cap. It's mostly there for decoration, and to keep any debris out! Hope that helps!
279655
The screw that is used is a Phillips head, and the plastic cap has a "stem" that is shaped to conform to the head of the screw. Try rotating the cap until it "settles" into the shape of the screw head. It might still be somewhat loose, but it's the best you can hope for.
966598
The cap sort of fits on the top, but its not designed to neatly fit on like many pens. That is called "posting" the cap.
1420352
Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that may be keeping the seal from seating properly. Hope this helps. Good luck. Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that... » Read More Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that may be keeping the seal from seating properly. Hope this helps. Good luck. « Show Less
658604
You need to pull outer the cap off the head set. It is a little diffacult the first time, but gets easier. It is not the best design and could use some improvement.
516937
The clear plastic cap snaps on and off. The spray portion screws on and off. Hope that helps!
1498366
I had the same issue at first. I still don't understand what the top cap is for. To drink out of it, unscrew the whole top. Where you pour the water in is also where you're supposed to drink.
1747620
I believe the directions also say to never remove the caps once they're put on. It sounds like you've not followed the directions. If I were you, I'd contact the manufacturer and ask them what to do. Also if I were you, I'd read the directions more carefully next time. :)
1406410
Be sure the water cap is completely closed. When I first purchased mine, I realized once that I had not completely closed it so that it "snapped."
544031
This is not typical. I have 3 of these and the lid closes very tightly. The plastic snap on cap snaps down hard and tight! So tight that it can be hard to open the white snap cap. As far as the entire "lid" it screw on very tightly as well, no leaks! I would send it back. I can close mine and shake and its very secure!
1614346
Mike, I purchased the Waterman Expert pen. To date, I have had no problem with the cap becoming loose. I am completely satisfied with my purchase. Good luck. Regards, Tom J.