Is there a way to change the battery? Ours no longer keeps a good charge.
821591
If there's a way to change the battery, I couldn't find it. Mine died after about 4 months. I like the unit, so bought a new one but if its battery dies as soon I'll have to try another product.
821592
Your unit should have come with a charging cord that you plug into the device and into the wall outlet. If not, contact the company.
1501469
I think they've changed the design of the product. I own an older model and it is possible to replace batteries. I bought another one recently for my husband. There is no way to change the battery - hence the "120 Hour" designation in the label. After using it for 120 hours, you're done. Perhaps the offer of batteries is an artifact in Amazon.com related to the earlier model.
110343
You change the battery, I got mine cheap from Amazon also, my first battery lasted 5 months of constant use
1085588
probably the battery is defective, contact the manufacturer for a replacement.
2186280
The battery can be replaced. Take a look at e.g. http://www.youtube.com/watch?v=zsnL7BTUH1o
2040714
You can't change the battery. Plug in the unit with the charger that came with it and charge it up.Mine is over 2 years old and I just charged it up - I use mine everyday, including downloading docs/presentations/videos for my job. Of course I have other apps on it as well. I'm not a gamer, but I have enjoyed using it. The music player has become a favorite. Good luck.
326186
We have not needed to replace the battery. I suggest you contact the manufacturer. Sorry I couldn't be more helpful.
1356786
It is a built in Lithium battery. So, I'm assuming no way to replace it.They are asking me to assume the charge of shipping and send a $9.95 check for possible repairs because mine stopped working.That would probably be what you would need to do if yours needed a new battery. Since I've had mine less than 6 months I'm not a happy camper.Probably will not send it back. (This is their idea of a guarantee, I guess.)
1070271
Yes, I've changed the battery some times - actually it doesn't last much.The battery remains somewhat pressed by a spring, try to pull it with a metal wire around it. It shoudn't be hard to pull it off.
540724
I would ask them for a replacement. Obviouslt a problem with the battery. i have found they are either great or duds.
1128726
Sorry that I cannot be more help. I like the unit, but I do not know if the battery can be changed.
1990679
I no longer have my unit, but if I remember correctly, the battery is NOT user-serviceable. At least that is what the instruction manual stated.
2009802
you can buy other batteries....and I would assume you can get a new charger....I would complain to the place you purchased it....mine is probably 4 years old....I have two batteries, so I constantly swap the batteries in the charger...
1356785
It is a built in Lithium battery. So, I'm assuming no way to replace it. They are asking me to assume the charge of shipping and send a $9.95 check for possible repairs because mine stopped working. That would probably be what you would need to do if yours needed a new battery. Since I've had mine less than 6 months I'm not a happy camper. Probably will not send it back. (This is their idea of a guarantee, I guess.)
1364314
I have the same the problem. It may common cause of battery. Got a new one last year. It works fine until now but I don't know for how long. Nothing you can do to make it works since it no longer hold charged.
131684
Call/email their customer care. They'll replace your defective battery. My battery had same issue.
1519273
i tried changing batteries but that did not matter even after a software update was done.. maybe you will have better luck....