No matter how I install the batteries, I am unable to get the lantern to turn on. Am I missing something?
142279
if you follow the instructions and still aren't able to get it right, I would return it. It may be a deffective item. Its a great lantern so the effort to exchange for a new one will be well worth it.
142280
I did have trouble the first time or two. Make sure the batteries are new, and the polarity is correct. I had another difficult time getting the bottom on correct. Just as a side note, this same item is allot less expensive at Costco
142281
First thing with me I only put in 4 batteries, 8 just seems to make the thing a bit to heavy, and if it were to fall with that much extra weight it would probably brake. Now when you put in 4 batteries only, place them in the battery pockets that have the white outline, the green outline pockets are only for when you are using all 8. Now when you re attach the bottom, you have to make sure that the center square protrusion lines up with the center square hole in the lantern itself, if it's not lined up just right the batteries won't make contact. It's kind of an odd system, but once you do it a few times it's no biggie. My lantern works fine, and remember you still get plenty of burn time even when just using 4 batteries. Also make sure the bottom is screwed on right, be careful not to strip the plastic threads, the bottom should be tight and even when screwed all the way in place. Hope this helps you out.
61432
I would suggest you make your own battery pack or buy a different light. My battery pack was dead on arrival. I haven't opened mine up, I started to pull the rubber stand off to get to the batt pack but it's glued on. It'll be damaged if I can't find another way. It's probably got 3 AA cells wired in series to give 7.2V. If I can't hack this to use AA or AAA 'Eneloop' batteries I will dispose of it.
398990
another customers review I had read before purchasing advised to take out batteries that came with lantern, and then put them back in , to activate lantern. Hope this helps. If lantern fails to light , then I would replace with new batteries.
2095556
If I remember right, I think there was a plastic pull tab that went in between the batteries and the unit itself. It sounds like the lamp is in the "On" position, but it goes out because the tab is separating the contact between the batteries and the unit. Check that and see if it works, or make sure the batteries are seated in the lamp properly.
1079629
Did you check the rechargeable batteries to see if their in place, also there is a piece of paper between the batteries that you have to pull out in order for them to make a connection, my light has been working fine so far
140780
I had the same problem with my initial order of this item; therefore I requested an exchanged and once again the item was not functioning. I suppose to light up once the batteries are installed. Unfortunately, I finally requested a full refund. I think it's probably due to their shipping method (soft packaging via USPS) which can damage the interior components.
1008453
Lid will not open by it's self. batteries are new. lights all function properly. i reread instructions and everything seems to have been done right,but it won't open. Suggestions?
1340925
If you have access to a multimeter check to make sure your batteries are actually charged. If not maybe someone you know can help you or perhaps visit a local electrical supply store, Radio Shack, etc. If the batteries are fully charged, do make sure you have then installed correctly. I can't tell you how many times I've installed batteries incorrectly even though I absolutely know to check which way they go before I put them in. If your batteries are charged and they're installed correctly, then I can only assume it has something to do with the circuitry of your headlight.....could be a lot of things. Sorry to tell you that my headlight did not last long and its problem was poor quality circuitry....the circuit board in the battery compartment self-destructed. It fried itself one day while I was wearing it. If your light is now garbage, try this one: Weiita H807 Starlight LED Headlamp, 300 Lumen, available on Amazon. It's similar but much better IMO, plus the company is great to deal with. Hope this helps.
620275
You have to make sure you insert the battery upside down until it connects or else it won't work. The battery should automatically work and the light should turn on immediately.
790440
Hmmmm..it will only turn on when it is dark..you might need new battiers or maybe u got a lemon :( I luv mine, they work perfectly:)
868631
We didn't have to do anything special to turn it on. Did you charge the batteries all the way before putting them in? Sometimes a low charge can make electronics a little wonky. Other than that my only suggestion would be turn it off, remove the battery, reinstall it and turn it back on to see if it resets.
1472145
There's a switch on the bottom that you turn on. If it doesn't work, it's probably defective just like mine was. Mine never worked. I tried putting in brand new batteries so many times and it never worked. Super disappointing. Send it back for a refund.
597744
Unscrew the small end. you will have to test it to see which way the batteries have to be turned but if you try both ways and you still have no light the bulb may be bad. Mine worked fine.
1596892
Make sure batteries are in correctly, then hold down power button. Good luck.
1961470
Are you using the crappy launcher that came with the kit? That's your problem. It doesn't work, or at least mine didn't. I purchased a 6V lantern battery that you can find at any hardware store and launched mine the old fashioned, reliable way. Cut the lead wires off at the launcher, strip the protective covering and then touch the bare wires to the terminals of the battery when you are ready to launch.
57894
1. Test the "new" batteries individually to make sure they are OK.2. Confirm that each battery is installed correctly into the holder - the flat (-) end of each battery should be towards the spring in the holder.3. Confirm that the battery holder is installed correctly into the flashlight - the holder goes in "bump" end first. If your flashlight still isn't working, then either the on/off switch or the LEDs have failed, and these are not user-replaceable.
1634317
I'd do this: Buy a replacement battery and try it to see if it works. Eventually you'll need an extra battery anyhow. If it doesn't work, return the light. If it does work, keep it. The time spent returning the item over just a bad battery probably isn't worth the time and effort.