i bought one of these. worked great but after about a month it quit charging. i have bought 2 defferent chargers and no matter what i do it will not charge. any advise or am i SOL?
156462
Both of my nephews received one each. Both tablets no longer work because of charging and battery problems.
156463
Have you tried the reset "button" on the back? It's not marked, just a hole for a pin. Sometimes you need to hold down the on slide while sticking in the pin.
558284
I've had mine for quite a while. I love it and have had no problems. Keeps a charge for hours! Maybe you got a bad one.
656306
I have the exact same problem no matter what charger I purchase. I've spent anywhere from $5 to $30 for a charger. The longest my charger has ever worked has been about a month. It just won't hold in a charger. As much as I love my kindle fire, I think I may just have to go with either a small laptop or an iPad. Good luck!
149203
I guess I am the odd man out in this one. I love mine. Works good. Are you sure you got a good charge? When the unit is charging you get a visual indication on the screen that it is being charged. If you do not then maybe the connection to your power source is not seeded correctly. I plug mine into a usb port on my windows7 desktop, it recognizes it and starts charging right away.
783151
I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and... » Read More I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. « Show Less
2215321
Absolutely, I had the exact same issue, both the supplied power adapter and a back adapter failed. I bought this one and it's charging since then. I would recommend trying this.
184140
Must be defective in some way. I would send it back. I haven't had any problems charging mine. It charges fully and I am able to use it without it being plugged in for at least a few hours.
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
1337867
Hi there! I've been using this battery for a month in that same model and had no problems so far. Maybe it's a faulty one. If i were you, i would contact Anker support service. =)
749326
Both of mine were loose but still charged. Now both chargers no longer work. Anyone bought a replacement charged? If so, which one?
97992
I had problems with this not charging - but each time it turned out to be the usb cable that had gotten too loose. I would try a different USB cable and see if that will charge it. We have had ours for a year and the battery life, while not great, is still a good hour or so.
1231142
I would get on Amazon and contact the seller. In reading other replies I see this is has happened and the company took care of it. I have not had no problems with my charger or my tablet. Make sure the cord when charging is on a flat surface and not an angle. I am sure the company, as an Amazon vendor will take care of this.
882806
That is my question as well. The charger keeps stalling, and I have to plug it in over and over again, but it only works for a few minutes (or less). Sorry to add this as an "answer" since it doesn't help.
2163829
I'm not sure I can help you, my charger is working fine. I might make suggestion to be sure the micro usb is pushed all the way in, other than that I can't really help you. I love mine and am thinking of buying another.
1843268
You know what MiKayla? I threw a couple of mine away. When they are under a dollar each, I expected at least one or two out of the ten to not function. A couple more have since died. But you know what, I got all of them for the cost of one regular length charger. So I figure if there's at least one that is usable a year or two later, I did good. You may not agree, and I don't know how to do the warranty information. Good luck!
295770
Not sure why it's not charging? Mine works fine for over a year now. I'd check your charger first. Make sure all connections are correct & tight. Then, if still no luck, purchase a new charger-the least expensive fix. Make sure the 4(four) metal prongs on the right side of the pass-through box are straight & in-tact. Good Luck!
1912775
I bought one of these USB cables and it worked for a while then quit working. Other buyers seen to have had the same experience. My advice: buy a different brand.