8525 Screen freezes For some unknown reason the screen occasionally freezes and no longer is touch sensitive requiring a reboot. Does anyone know the fix, it must be software related. Thx.
147211
I have had the same problem among others. Don't know why, but if you find out, I'd like to know!
831067
I just installed it yesterday, and it seems to be working great so far...I think my computer is even a little faster now. All the touch stuff seems to work...but you have to install a windows update before you can use the touchscreen. One thing to know is that all the Touchsmart applications get removed during the upgrade, which I didn't care about, but you or others might.
1788867
D, I once spoke with someone at Palm. I had the same problem with my Palm Z22 freezing more that I thought was normal. The only suggestion they had was to do a soft reset on the back of the unit. He did not seem one bit worried about it freezing. I do that occasionally when it freezes and move on. Does this help? I am a bit puzzled with the date spilt you mention although. Sorry if what I had to say does not address your question. Good luck! Sue M. Alpine, Utah
2143599
Did you try to update the firmware? My firmware version was very old out of the box, and the device keeps freezing and crashing and disconnecting. But after updated to the latest version, it works perfectly! �
2025208
We have the same problem. I was going to try to find someone to salvage the tablet due to it quitting not long after we got it. But finding someone to replace the screen has been the biggest problem. Even custom shops have not been able to do anything with it. If you find anyone, please share. I wish you luck in your endeavor.
1610353
Has Paul already replaced the screen? If so, it's very easy to inadvertently damage the Menu and Back buttons. If Paul has NOT already replaced the screen, then I would guess that it's a problem 'internal' to the unit. Jack
505344
If you can, try another make/ model. This one is awful. It was OK for a few months but it is a bitch now, freezing up, losing apps, losing pics and documents and it won't multitask well if at all.
35999
Leeann, Had & used a touchpad for several months and never had the freezing situation. Instead, after using the T650 for a long time, it became MORE & MORE sensitive (i.e. a very light touch would select whatever the cursor was pointing at). Suspect a hardware failure. I reported my prb to Logitech support and after a couple weeks trying their suggestions, they finally agreed it was product defect and said they would replace it. HOWEVER, when they saw that I had purchased it from Amazon (via an Amazon Marketplace Seller) they said it was NOT covered by the warranty and thus they would not replace it (and Amazon didn't stand behind the seller or me). Fortunately, I had reported the prb to the seller along with Logitech's email the unit was defective and the seller ( Outlet Digital) and they agreed to a refund (not a cash refund but an Amazon gift card) - the touchpad was 7 months old.
1508168
I have been having the same problem along with many others. The touch screen on mine even broke and cannot be used at all anymore. It happened after the warrenty ran out so if you are having problems with it and you can still return it I would do so.
2090788
It freezes similarly to the way a computer freezes. But it can freeze either when it's off or on. The trick of holding down the little raised menu button on the front, simultaneously with the on/off button on the top for about 20 seconds has always worked for me. I guess that does a hard reset. I found the tip online, I'm not a techy.
445271
I just bought this laptop and I'm having the same problem. It runs fine and suddenly freezes and nothing works. The only way out is a cold boot with a prolonged unsuccessful Windows 7 repair attempt. Any ideas how to correct this problem?
1415864
You are not the only one...mine started freezing up right after it did some factory updates. Had to reboot it :(
1890909
I returned this laptop after it locked up on me.I sent it back to ASUS for repairs .When it came back it locked up again.I returned it to Aamazon for a refund and am looking at other laptops now.
532
My sister had the something similar. Her touch screen would work fine until it went to sleep. When she woke it, the touch screen would not work. Weirdly, hibernate worked as described. Rebooting the system would fix it temporarily. She fixed it by changing the power settings to stop it from sleeping. That fixed the problem. Really, you need to give us more information, as your question lacks specifics such as when this occurs.
40232
My 855 is also running the latest firmware, ver 4.7 from 12/28/2009, but still freezes. I have only owned Garmin's since my first GPS in 2003, but this is the first one with such severe freezing problems.
1195567
Forget that nonsense! Mine has been jacked since weeks after I purchased it. Kenwood gave me the run around. So I just have to reboot the system every time it freezes. Eventually, I will just replace it with something better which works with an Android phone.
1779197
Has what been fixed? I have an occasional problem where the display driver crashes without warning. About 2/3rds of the time it recovers by itself otherwise I have to reboot the machine. When I say occasional, mostly I go months without interruptions and the I have it happen several times in a row and then it stops. This is the only error I know of. This tablet is a very good eReader for me, I cannot speak for others. I virtually never have troubles with the touch Windows key when I use the tablet without the keyboard. The keyboard conceals the touch Windows key so you never have any problems when the keyboard is attached.