There is a blue light and I cannot turn off the device no matter how long I press the button
143935
Agree with Jenny and others. Hold the top/12:00 button, hear one beep, then keep holding, you'll hear a second, different beep. It is now powered down.
143936
There is a power button( not the center one), you can turn off the speaker by push and hold it for 5 seconds
143937
I just press the power button on mine until it turns off. It makes two sounds, the first time it makes a sound you have to keep holding down the button until it makes the second sound, after that it should turn off.
499659
I have a button on the top to start and stop it. Just push that button and it should go off.
171714
there is no way to disable the blue light except if you unplug the flat iron from the power outlet
1824933
If you haven't try manually disconnecting your bluetooth connection to your phone -- both phone and media. That worked for me immediately when my blue light stayed on and I could not shut off the speaker. Otherwise, I was going to let the battery run out completely so that it would shut off.
383695
It shuts off automatic when it is not on the base and there is no blue tooth signal but I don't know the time
596125
You can try turning it off and then back on. If that doesn't work try holding the on/off button down for about 10 seconds to reboot. If no success I would return it.
373285
Well you have to hold the button to turn it off, however if you hold it too long, it will be in the mode that searches for blue tooth. Just hold it Til you hear the first noise and it will turn off
1824558
Only way I know how to turn it off is with the remote it comes with. I have had lots of trouble with the blue tooth connection so haven't used their app much. Maybe you can turn it off via the app
267829
Youre holding the button too long. Just hold it for like 3-4 seconds until it flashes blue. Then it should be fine
1879405
Press harder and it will turn off. Light presses switches mode hard press will turn it off
928388
You need press the button and hold it for 6 seconds in order to pair with a compatible device. Once it's paired then the light will turn blue.
1872189
no, when you plug it into the computer the blue light comes on for about a second then out. have tried several computers but no luck. Please replace
2206409
The power button must be pushed, and it is on a timer setting which turns itself off after an interval.
728200
The middle button on the bottom of the Bluetooth hold it to turn off and on
1912229
You have to unplug it for the blue lights to shut off....for some odd reason. It is normal for this product.
1306570
Yes, the blue light only remains on while the device is in sync mode. Once successfully connected, the light goes off.
10346
Hold down the power button until your finger hurts and then keep pressing, it'll go off eventually.