Mine says "unable to charge" using the OEM charger. Any ideas before I return it and give it one star?
169246
I had this problem a few times. The position in which it works is very specific. Carefully put the battery in and male sure all corners are in. Then put the rest of the case on before you try it. That's what works for me, hope it helps
169247
Please see Andrew's response on this matter, please make sure the battery pack is fully plugged in, you can also watch this video for a complete demonstration: http://bit.ly/unity-s5 .If you have any question, please feel free to contact us via services@myunu.com.best regard,
748992
Try a different cable, or a different charger, maybe discharge it completely and recharge.
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.
1495974
Mine works great. You may have a defective charger. I would exchange the item for another one
1701040
Fortunately I have not had this problem. I would suggest attaching it to the charger one more time to see if you can get it to charge. Otherwise I would return it for an exchange. I bought an extra battery and have had no problems with the charging of either one.
626887
Had the same issue. Started charging by the micro usb port. Works fine now.
247753
mine wouldn't charge when I got it sent back...maybe that's what happened to it was overcharged before I got it??
662066
Be sure to use the original charger, ley it charge over night ando rehén try again, for one reason if You dont charge it with this charger ocurrs that problem. Hope this helps You
2093420
Have you tried the reset button? It's a little pin hole on the bottom. Also as weird as it may sound I've removed and replaced the SD card when having various issues with mine including not taking a charge or coming on and things worked fine after that. Makes no sense to me but that has worked.Goes with out saying but are you sure the charger is still working?
1800618
I would return this product to the supplier. If it is not recognized and does not charge, it is useless. Amazon's guarantee should solve your problem.
1544358
There wasn't any problems with it when I sent it out. Have you tried another charger?
452323
Did you try draining the battery all the way down to 0 % power? That was one of the things it said to do in the instructions if it doesn't charge properly. I actually did do that and it was fine after. It can take awhile to go down to no power though. if you did do that then, I'm not sure.
1190859
how do you know that the charger is the problem and not the battery?Just got one used defined 'like new' and after 6h on charge the battery still indicates 0% and when I disconnect the charger, it turns off
2228324
When I got mine that didn't happen.About 7 months later it did stop charging tho. Id return it or have someone look at it. It might just be the charger, you never knew!
992476
Try downloading the bug fix upgrade. Seems to have solved my problem, which was charging overnight with either OEM or after market dicks and cables. Through the PC was just fine always.
1128247
Try throwing it in the freezer overnight. Then thy re charging. If it still holds no charge. I would return it seller. It probably is defective cell/battery.
295770
Not sure why it's not charging? Mine works fine for over a year now. I'd check your charger first. Make sure all connections are correct & tight. Then, if still no luck, purchase a new charger-the least expensive fix. Make sure the 4(four) metal prongs on the right side of the pass-through box are straight & in-tact. Good Luck!