I bought one from Amazon and the battery (or something) played out. I got new batteries and it still does not work..What should I do?
136673
If you can, I would try to contact the Kiserena people or Amazon. If this happened right after purchase try Amazon for an exchange. I think the best bet will probably be the manufacturer though.
1785600
I would take the battery out...let it sit. Then after 5 minutes put back in and see if it works OK...
2196005
My brand new one was faulty. It was either the battery or the charger. I sent it back to Amazon (thanks Amazon) and replaced it with one that works
4163
Mine stopped working and then randomly started working 30 minutes later. So I'd either wait and see if that works, or return it for a new one.
87299
I had the same problem and had to return the battery. I went and purchased a whole new unit. Careful if you order a battery because if you have to return it, Amazon doesn't let you because it is a hazardous item. I went through a lot trying to return it to the vendor. The one I received was also broken. Good luck.
1307590
The item may be defective. Did you check the battery compartment to see if there is piece of plastic or cardboard which prevents the batteries from connecting until ready for use? If you still have trouble getting the item to work we recommend that you contact the seller which you placed the order with so they can assist you further. We hope the issue is resolved soon.
1573134
When that happens I just replace the battery. It always works. Sorry. (Maybe try a different new battery?)
1324752
Check to see if the batteries are lose. If it still does not work.......i suggest buying a new one.
1622703
I would immediately send it back. It has to be defective. My two batteries work just fine. They take the charge and hold it until you are ready to use them. Sorry to hear you had trouble. These are hi-tech units and I do suppose that they are a little temperamental.
159797
I had the same issue with the replacement battery. It stopped working after about 3 months. I complained to amazon and got my money back.
251567
I agree. Send it back. Mine has been perfect. Changed the battery once and it works great.
922066
YES, I just bought it, put new batteries in and it didn't work, bought more new batteries(in case the one's I bought were old) still doesn't work. I am fixing to research if I can get my money back from Amazon.
1141161
New batteries did not help? Mine have been working fine. You can take it to any recycle bin in your area or put it in your own recycling bins for pick up. If you haven't had it long and new batteries don't work, I would contact the company who makes them.
191514
Yes, I had that problem, even replaced the battery, but coulsn't get it to work. Bought a new one.
383357
Amazon customer service should be able to put you in touch with the company. I've had mine since Aug, and it works well. Had to change the batteries after two months, but I use it a lot.
1632296
Mine had issues until I put fresh batteries in it. They weren't old, and I didn't think they needed changed but it worked. If that doesn't work, try the reset button.
222709
I had the same problem, the battery does not hold the charge, I returned after trying to charge it for 48 hours