I saw some 1 and 2 stars rating. One of them mentioned that there is no serial number. Is that happened to anyone else?
170266
Then it's not a true one. It's on the handle and that's the number you register for the guarantee. Mine actually quit after having it less than a year. Called the main site of clarisonic and it was replaced because I had registered it. Their customer service rocks and so does my clarisonic. Hope this helps
170267
just received today and no serial number on the bottom or anywhere on the device. it was sold and shipped by amazon also! i am about to return it.
924463
mine was running 8 - check that it has a serial number though - mine didn't and wasn't under warranty.
416107
No. Please see my previous review. In short, I received a bad unit that had obviously been repackaged, probably sent back by another user with the same problem. If you receive a unit with problems like the one I received it isn't going to play well with anything.
976452
If you're looking to buy the boxed version, I'd say you're perfectly safe buying from Amazon.The serial number is included in the box, and should work with no problems.The download version might be subject to an occasional glitch as far as the serial number is concerned because of the delivery method, but even there I wouldn't hesitate.Amazon is probably THE BEST place to buy on-line, and should a problem arise, I have no doubt they'd solve it in a heartbeat. I've only had one issue in the 10+years of buying from Amazon, and they solved it immediately.Jack
1319882
No idea. I wonder also when I browse and read reviews. I only take those with "verified amazon purchase" reviews seriously. Not much I am aware of unless others can chip in.
151152
No I don't. I just got the same serial number that was on my old battery and ordered the same thing. Sorry I couldn't be of help.
3535
Mine doesn't at all. There seems to be some sample variation. My serial number is 2027526, manufactured in January.
506253
We'd be happy to help. Can you please send us the order number or the full name of the person who purchased the program to help us locate that serial number. Once we have that we should be able to help further, bye for now.
159820
Hmm....no. I would file a complaint and either ask for a refund or for a new one. Make sure to rate their services and be honest. They hate bad ratings, so they'll try to provide good customer service.
797540
Jimmy, I would not order this thing. Considering response from GiJoy it sounds like you would be dissappointed. I ordered it on Feb. 15, 2014 and despite telling Amazon 3 times that I haven't received it, I still have not received it. Do you and others think someone at Amazon or shipper may be asleep at the switch????? This is especially disturbing to me, since one of these messages was included with a message giving them glowing praise that they chose to publish. Do you think that their customer service has shrunk to the level or Sears and other now defunct big box stores????? LOL, George Jimmy, I would not order this thing. Considering response from GiJoy it sounds like you would be dissappointed. I ordered it on Feb. 15, 2014 and despite telling Amazon 3 times that I haven't received it, I still have not received it. Do you and others think someone at Amazon or shipper may be asleep at the switch????? This is especially disturbing to me, since one of these messages was included with a message giving them glowing praise that they chose to publish. Do you think that their customer service has shrunk to the level or Sears and other now defunct big box stores????? LOL, George
1176287
You should have gotten a serial number when you made your purchase. Hopefully you have this written down somewhere in a safe place or stored on your computer. If not, you should be able to get it by contacting Sienzio. You should not have to re-purchase.
478686
I realize that I'm years late to comment on this, but that is exactly why you should use the forums for complaints about the company/fulfillment/etc. and use the ratings for the products. I didn't see your rating when skimming through, but I saw the effect of your two-star rating. Now, years after many people have had to wait for their units, production is not longer having trouble keeping up with demand, and your two-star rating is no longer relevant, but still affects the average rating.Regardless, Chris N. was a jerk in the way he/she addressed the misuse of the rating system.
74268
thanks. i did read your review but was also still seeing reviews posted later than your still mentioning the problem. i'm probably buying either or this week so i'll ask to see the back of the reciever and look for the S. thank you thang.
1616250
I had the same problem. It seems that some serial numbers will not work on the automated system. I called the 800 number that is listed in the owners manual. They told me to e-mail the ser. nos from the unit and the disc and they would email me back an activation code...It took two emails and a lot of phone calls before I got a good activation code...it finally worked.
442280
I bought mine on Amazon and when I tried to register the Serial Number on TRX site it came back as that number had already been registered. So much for Amazon being a "reputable" seller of this product. Just buy it directly from TRX
2072925
I think they record serial numbers, if you need a replacement, they need to validate your date of purchase. I don't recall having to produce a receipt, the looked it up somehow, may depend on where you got it from though. Obviously they are going to need a way to validate that it is still under warranty.
1345707
If Amazon doesn't start to police the gaming of their reviewing system (which is rampant, IMHO) being done by authors and third party sellers, they may as well stop with the reviews. I've been burned a couple of times by products that have 5 star reviews that ended up in my trash bin upon delivery. Sure, there are good 3rd party sellers out there, but how can I tell the good from the bad? I'm done with 3rd party sellers. It's either Amazon selling it or I don't buy it.