HP Solution Center stopped working, gray screen My HP c7280 has been working fine and all of a sudden, the HP Solution Center(from which the scan menu and fax menu are accessed) stopped working. It opens up a window and it says HP Solution Center on the title bar but the whole window is gray and it stays gray.I've tried uninstalling and reinstalling the drivers from their site, updating Flash and repeatedly have uninstalled and reinstalled the software. It does a fax test and prints a test page and the printer works fine, but I can't open the solution center so I can scan things into my computer(text, photos, etc) or do anything else via the computer to the all-in-one. Does anyone know how to fix this?? HP Solution Center stopped working, gray screen My HP c7280 has been working fine and all of a sudden, the HP Solution Center(from which the scan menu and fax menu are accessed) stopped working. It... » Read More HP Solution Center stopped working, gray screen My HP c7280 has been working fine and all of a sudden, the HP Solution Center(from which the scan menu and fax menu are accessed) stopped working. It opens up a window and it says HP Solution Center on the title bar but the whole window is gray and it stays gray.I've tried uninstalling and reinstalling the drivers from their site, updating Flash and repeatedly have uninstalled and reinstalled the software. It does a fax test and prints a test page and the printer works fine, but I can't open the solution center so I can scan things into my computer(text, photos, etc) or do anything else via the computer to the all-in-one. Does anyone know how to fix this?? « Show Less
142004
Just guessing, but have you tried disconnecting the printer from the wall socket, waiting up to 30 seconds for the capacitors to drain, then plugging your printer back in to the power supply again? Doing this sometimes fixes odd behaviour. Not always of course, but at least it won't do any harm.
142005
I have the same problem and have done all the same fixes to no avail. Someone, please help!
95495
Currently, mine runs on Vista. This machine had a huge problem with firmware and often it would not run within a month or two right out of the box. Such was the case with my machine. Unfortunately, I keep working with HP tech's until the warranty ran out and then they finally told me to send it back. They sent me a remanufactured machine that did work. You may want to check any forums to ascertain if 7, will run the machine? Hope that is somewhat helpful.
615134
It sounds to me like you need to contact HP support. I'm assuming you put in a genuine HP cartridge. You didn't say what kind of cartridge.
219699
I am not sure on that one. My HP had no troubles. It did have to do a realignment that is did automatically. Works perfectly.
1855715
I don't know because I only got to use it once when loading it. The next day it didn't work. I had to call HP to find out how to get my information off the hard drive before returning it. If you have not already bought the computer, don't.
403200
I purchased this for a friend who repairs computers. I passed your question on to him and he answered: sip creo que fue esa y funciono muy bienHe was pleased with the purchase and it worked well. He also contacted HP but didn't get a satisfactory answer from them. Good luck!
755248
Do not understand your question, so I can't help, sorry. I've spent hours on the phone with HP AFTER I had to send the machine in for a new hard drive. Talked to the repair folks in Indiana and customer service in India at length. And this machine still functions poorly. That's all I can say.
1675327
I had the same problem. My HP printer is prrogrammed to recognize generic cartridges and it refuses to work. I followed the instructions to remedy but it didn't work. They did refund my $. You know Amazon censors negative reviewsof products. Happened to me. It makes me very wary of trusting reviews. For example why is this company still selling cartridges that do not work?!
191126
Thanks for replying. I suspected it was the driver from HP. I'll give this a shot.
1528570
I received this machine for Christmas and I am having the same problem. I even exchanged the original HP 6310 that I got thinking that it was broken, and the new machine is doing the same thing with images scanned through the autoloader. Have you contacted HP regarding this? I tried and they told me to try cleaning my scanner (which is brand new). I think I'll probably return it.
675507
Sounds like a printer problem as I also have HP (my second HP printer). I've used Avery products on both and never had a problem.
1078312
Exactly same thing happened to me several years ago. It was caused by something dropping on the printer. It was misaligned and the cost of repair was too much. Check with Amazon ,E-bay and other resources for a printer, but i suggest the following: You can buy an HP all in one printer for under $100.00 that does printing, copying, faxing, etc. The best part you can print pictures, any size you want with the same 2 ink cartridges that you use for everything else and they have a 20+ year photo life and look better then the printer dock did. Photo paper is cheap and can be bought anywhere. Cartridges are not expensive as they once were, but you should buy HP ink cartridges only to get the maximum photo life. GOOD LUCK and happy holidays.
705093
I think this HP was made with defective parts, I bouhgt one as a gift for a friend it when he turned it on it blinked and then it shut off and never came back on. We chaned the battery had it diagnosed and it never booted up again. We even contacted HP and they send us CDs to try and fix the problem but it never worked. I also bought the model before this one but thanfully, "knock on wood" i have no complaints. It will 2 years this October since i purhased it. I know for sure the 2000- 2a20NR model is good. Sorry that you are experiencing problems but i hope that this review help others to decide first before buying that 2000-2b20NR model. I think this HP was made with defective parts, I bouhgt one as a gift for a friend it when he turned it on it blinked and then it shut off and never came back on. We chaned the battery had it diagnosed and it never booted up again. We even contacted HP and they send us CDs to try and fix the problem but it never worked. I also bought the model before this one but thanfully, "knock on wood" i have no complaints. It will 2 years this October since i purhased it. I know for sure the 2000- 2a20NR model is good. Sorry that you are experiencing problems but i hope that this review help... » Read More I think this HP was made with defective parts, I bouhgt one as a gift for a friend it when he turned it on it blinked and then it shut off and never came back on. We chaned the battery had it diagnosed and it never booted up again. We even contacted HP and they send us CDs to try and fix the problem but it never worked. I also bought the model before this one but thanfully, "knock on wood" i have no complaints. It will 2 years this October since i purhased it. I know for sure the 2000- 2a20NR model is good. Sorry that you are experiencing problems but i hope that this review help others to decide first before buying that 2000-2b20NR model. « Show Less
64176
Sorry... I've never used that feature, so can't help. Have you tried the HP help pages?
2248695
Try going to the windows 8 screen, press hp and find the hp support. There you can update drivers, mine is great and I had some new drivers to install. Hope it helps!
259289
I would not pur chase this mine stopped working after9months. Hp refused to send me a new one it took Hp 2 months. Having me send my computer to Hp 3 times each time saying they replaced a different part each time. Finally after 3times Hp finally sent out a repair man tomy house. Yes it's fixed now but really 2 months of going without a computer and photos and. Every thing was erased. True story.
2050810
Sorry. I don't know. I'm running Windows XP. Check HP online to see if there is a driver available for the G3110.