This company seems to have sprung up overnight. What happens if they go out of business? Will I get a refund for my remaining subscription time?
160330
Hello,We were recently funded by Castrol and our service should be running for the foreseeable future. As with any company that goes out of business, the service would be interrupted. Hope this answers your question.Thanks, Zubie Crew
160331
Zubie is a new start up company and if they go out of business there will be no refund and the device will simply stop working.
160332
The company is a spin off of Best Buy so they have a much better track record than what may appear. Further, their senior management are top notch people.
1920748
My item was just cancelled, they said that the item is no longer available and gave me a 10.00 credit. I bet they oversold and have no way to fill all oft he orders. Bit of a bummer as I wanted the extra drive but it was nice of them to make it up to me with a credit.
146417
You will not have to restart, it'll just upgrade your account and as far as worth it? ABSOLUTELY in my personal opinion. Preferred/Founders bonuses are awesome. Definitely worth the $ when I bought it (was around $30-35 at the time I think?)
255693
This is more of a question than an answer because I haven't bought it yet. It's in my "cart" so I just have to hit the "complete purchase" button. But before I do I'd like to know if anyone has contacted this company and asked for a refund and what happened when you did. Easy to contact customer service?
746223
i was not billed for this order and was told it was out of stock>>>>> as normal do nnnnnnnoooooot know what is going on. you should read that i did canceled the order. the goofy vender want to rush order it after 5days{@my expense} i requested overnite because i was home. another vender has come through twice
1010946
I'd really like the deal to come back seeing how the Amazon Store Card's poor implementation is what prevented me from taking advantage of it last week. Response in 30 seconds? Try 5 days, after which the deal was over. Not to mention I got denied because GE Money Bank couldn't "verify my identity". What a joke.Amazon, you should realize you're probably losing more sales than just mine because of this garbage company.
159820
Hmm....no. I would file a complaint and either ask for a refund or for a new one. Make sure to rate their services and be honest. They hate bad ratings, so they'll try to provide good customer service.
834402
I just realized they still have a presence on Amazon. You can contact them in your order history. I'm not sure what they will tell you. If they do not resolve it, contact Amazon and they will might refund it, but I'm not sure.
200265
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --> Can't use or login --> Can't get replacement because not logging in. Go figure.
2235048
I'd really like the deal to come back seeing how the Amazon Store Card's poor implementation is what prevented me from taking advantage of it last week. Response in 30 seconds? Try 5 days, after which the deal was over. Not to mention I got denied because GE Money Bank couldn't "verify my identity". What a joke. Amazon, you should realize you're probably losing more sales than just mine because of this garbage company.
1874663
William - What I did was do the subscription then cancel the subscription a couple weeks after my first shipment arrived. Amazon cancelled any further shipments.
1212224
Oh I'm with you. Have had these on subscribe & save for quit awhile. Now it's over. I really am angry by amazons way of selling their items. Here today and then "sorry" product is unavailable. Very bad business.
1341946
I havent called them yet but I am thinking about it. I am sure they will say that since it's a "Gold Box" price that they can't refund my money. I could however probably buy it now and then return the other t.v. when I get it, but that would be a major PIMA!! (pain in my ass). .LOLPlus I can't even find a customer service phone number on this site!
1845526
I was worried about the same thing. Forgot about them once and they charged from early evening until lunchtime the next day. No apparent problems.
1710241
I think they just don't offer "Subscribe & Save" on products that they don't have in stock. Since this is listed as "Usually ships within 3 to 4 weeks." that means it probably isn't coming back in stock anytime soon either.
1983452
I went in through my Amazon account and went to "Your Account" where there was an option to "Return or Replace Items". It seems like I had at least 30 days in which to return it for a refund. I just sent mine back yesterday because the side blew out. A friend of mine has the "green" one by a different company and she hasn't had any problems as of yet. It may be made better. She's going to let me know if it fails on her.
746222
i was not billed for this order and was told it was out of stock&gt;&gt;&gt;&gt;&gt; as normal do nnnnnnnoooooot know what is going on. you should read that i did canceled the order. the goofy vender want to rush order it after 5days{@my expense} i requested overnite because i was home. another vender has come through twice