I have the otterbox protective case on my iphone 5s and the case does not close. Now what?
139308
You can try to get a thinner case, that should do the trick. Maybe try a thinner belkin candy shell case, or belkin rubber case. Unfortunately the otter box cases are pretty thick so you may just need another case.
139309
My husband has the Lifeproof and he doesn't have any issues. I would say either change the holder or the Otterbox case.
139310
Michael, I had to switch to the Lifeproof Box for my phone. Yep it's expensive and I had to save to get it, but it is worth it. The case is very nice when your phone fits.
139311
I have the defender case otterbox and I have the 5C and it fits good I would call otterbox up and ask them for a answer
1835451
Same thing happened to me a few days ago. The only thing Otter box will cover is a new case if the case is damaged, not your phone.
981428
You would need to contact Otterbox to see if they will cover it. I bought mine straight through them and they covered all claims. It's only good for a year from time of purchase I've learned. They have replaced mine THREE times due to the front plate braking. It is the worse case I have every had.
247295
Same problem for me. Will not shut off and the lock on the case does not work. Very disappointing for an otherwise nice product. There does not seem to be any support from the manufacturer.
1983778
On one side there should be two openings just on one side. It helps to have have something flat and strong (not easily breakable) and slide it in the hole going toward the back and push up to unclick the locking bumps that keep it together and do it to both sides now it probably won't jut fall of then because the middle locking bump on the side has no hole so it's still locked so just pull the two sides up that are unlocked, up to pop the middle out of place to take the case off :)
1661600
You are correct. The otterbox case will correctly not fit the rechargeable cover. I have no suggestions for an Otterbox that will fit.
66806
Sorry, I honestly have no idea. I got my FIRST iPhone recently. But my 5s fits with an otterbox case on it, which increases its size noticeably. I'm still very impressed with this case (in fact I ordered a second one in case something ever happens to this one.)
735122
No it is not big enough. It doesn't close, therefore making it useless. The Otterbox works better.
573477
Take off the lower part en then push back your phone... It takes a little time but it get out... Also I hope is not an iPhone 5c because this is only for 5 and 5s
1300393
This happened to me when I first put it on, too! I fixed it by putting the case on from the bottom first then pushing in the top. Hopefully that helps!
875595
Does not fit the Otterbox case. I've had Otterbox cases for my 5 and now my 6. I have to use the Apple cord or take the case off. It also does not fit the case I have on my iPad mini. Can't recommend it due to this issue. I need a cord that doesn't require me removing my case!
437906
I don't have an Otterbox, but do have a pretty thin case, but find it's easier to insert/remove the iPhone 5s w/out the case. It can be done w/ the case, but it's a pain if you have to remove the phone quickly.
216813
The 5 is too long for the case, it wouldn't snap in. And yes you have to remove the otter case
778360
First be certain it isn't opened all the way already. Not certain if it fits iPhone 5. I use it for iPod Touch. Try pulling the top piece up instead of pushing from below.
1041579
Yes.. I have noticed the screen is not as responsive around the edges of the phone. I have friends with other style Otterboxs and they say they don't seem to have that issue. It could be my phone. I haven't used it with out a case and this is the only case I bought when I purchased the iphone5. I really don't have any comparisons to give.
685681
I did. I was displeased with the seller because the otterbox didn't clip closed.
2031326
I have never had that issue. My recommendation would be to wrap on hand around the top edge of you phone ( corners) and the other at the bottom and pull. The case should come a part. It is two pieces that slide together to connect