Pureology states if products are not purchased from a salon,and are sold online they are a diversion and not the genuine product. Are yours genuine?
154144
Yes, it's the same quality because it's the same as beauty salon supplies. The best!
154145
I believe I have the genuine product. If it wasn't, I would expect Pureology would be bringinglegal action against those using their 'registered' trademark bottles etc? Therefore, non-genuine products would not be brokered by Amazon?
154146
Yes they are...I know this because I bought some at ulta beauty supply to compare and it is not fake. Best shampoo & cond I have ever used
6980
I did some online research and learned some interesting things about what are called diverted products. You can google that phrase, or here is a link to an article talking about the issues: http://www.xovain.com/hair/how-to-spot-fake-salon-products-at-the-drugstore
402270
I only bought it once on Amazon...had used it previously at a tan salon...it's wasn't a fake that I purchased...had same smell & warming agent...luckily I had it before & know the product
2282392
After reading your question I went back and read through some of the complaints. I understand how you would have some doubts. My product is purchased from an authorized Distributor. It is less expensive because of the high volume and because Tanning Salons need a high markup to pay for their operations. Amazon polices sellers by often making us prove product is authentic through submission of purchase documentation. The product is guaranteed, so if it doesn't measure up, return it for a refund. I hope this is helpful.
6981
I have learned ordering products like this online have a high chance of being fake. Just go to your local salon , you will be glad you did.
327015
Hahaha, it looks and feels exactly like my previous one that I bought from my local salon/aesthetician...sp? I'm hoping so. But I have heard it's fake if it's from amazon.
1812666
From my personal experience, I feel product is real. I have been using this since October and I see and feel a difference in my hair. Their is a sticker on the back of the shampoo with a barcode and numbers not sure if that is a batch code. The conditioner had no number but were packaged together. Hope this helps.
405603
How can anyone guarantee a product he/she did not manufacture? Not possible, however, the Dolce & Gabbana I purchased smelled like the real thing:).
1287894
I never had an issue with ordering what I thought was an authentic product. Unfortunately, I don't use skinmedica anymore but an organic line that is much cheaper with better results!
1752698
Hello, it's selling without the overhead of a retail store, directly to the consumer. We sell only 100% genuine, authentic perfumes. Thank you :)
423653
Hi, I've never used Pureology so not sure if I can be helpful. I will say I thought the shampoo was very nice. My hair feels soft and not dried out after using it. The conditioner, however, is very light weight. If you need a more heavy duty conditioner this one might not work for you. I have very dry hair and this conditioner doesn't quite cut it for me.
328997
This is NOT an authorized seller of Shea Terra products. To ensure you are getting an authentic product please order directly from Shea Terra's website!
1371616
This is a knock off so who knows, it might be. If you want to buy the real "costal scents" do if from their original website, not from amazon. I bought this and it's a knock off.
1804027
I had exactly the same question -:) Called the company and was told it is the same item, just different labels, as sold through different channels (retail vs salons etc)
450417
I think that, certain vendors, here on Amazon may be selling a false product, I wish I knew which one I'd gotten it from but it smelled strong of mint, like an artificial product, I have MCS and I didn't react to it when it was selling w/ 'Master's Miracle' before it change, but this I did. I'm hoping it was the case that the vendor was bad, so I can get the true one from another vendor, I really do like the true product and have even gotten their Moisturizing one and am quite happy w/ it (though I have to dilute it a LOT). So, I think it's taking a chance, but Amazon credited me and if I get the wrong one this time, I will report the vendor and hope they address it. I think that, certain vendors, here on Amazon may be selling a false product, I wish I knew which one I'd gotten it from but it smelled strong of mint, like an artificial product, I have MCS and I didn't react to it when it was selling w/ 'Master's Miracle' before it change, but this I did. I'm hoping it was the case that the vendor was bad, so I can get the true one from another vendor, I really do like the true product and have even gotten their Moisturizing one and am quite happy w/ it (though I have to dilute it a LOT). So, I think it's taking a chance, but Amazon credited me and if I... » Read More I think that, certain vendors, here on Amazon may be selling a false product, I wish I knew which one I'd gotten it from but it smelled strong of mint, like an artificial product, I have MCS and I didn't react to it when it was selling w/ 'Master's Miracle' before it change, but this I did. I'm hoping it was the case that the vendor was bad, so I can get the true one from another vendor, I really do like the true product and have even gotten their Moisturizing one and am quite happy w/ it (though I have to dilute it a LOT). So, I think it's taking a chance, but Amazon credited me and if I get the wrong one this time, I will report the vendor and hope they address it. « Show Less
1889282
Honestly, I was concerned too when I bought this product. However I took a chance and it's amazing. It's the exact product that my hair dresser was using and charging me $30 per treatment for. The salons always tell you not to buy online because it prevents them form making money by marking up the prices so high. I believe there probably some false products out there but in this case I was 100% satisfied and I will buy it again. It was also very easy for me to apply myself. I completely endorse it:)
1386172
Hi P. Patel! Thank you for inquiring with beautystoredepot! We can guarantee that all of our Clarisonic products are authentic as we are absolutely authorized resellers. When you purchase a unit, you will find a number on the bottom of the handle that you can register on the Clarisonic web site to get updated information regarding your unit. If you ever have any other questions, you are more than welcome to contact us via e-mail or phone and we will gladly assist you. Please let us know if we can be any further assistance at this time. Have a Beautiful Day!