What am I doing wrong. This is the 2nd unit I have ordered. The first one would not turn on and the 2nd one only worked for one use.
162684
Is it on a flat firm surface? If not it will automatically switch off as there is a black button beneath that controls the 'master' power
579597
No. I' ve bought 2 times and so far all worked. For $12, tske a chance. U have to replace before it runs completrely empty. Good luck.
428192
I didn't have any problem getting mine to work, maybe yours is defective. I would return it and have them send you another one.
1523101
My first one had the same problem as yours. Red light on all the time, and froze! I returned it and bought another one hoping it was a defective piece.... My second one start to show signs of defective also! and this one I can't return b/c past return period. DON'T BUY THIS PRODUCT is my recommendation.
599435
I had the same issue had to return mine. I reordered another The new one only worked a few times and stopped working altogether. I honestly would return it and not get another. Awfully expensive for getting one that does work to only last a few times before breaking down.
71872
Mine did something similar. I was only able to use mine three times and they would not turn back on. Very disappointed.
1137234
Not sure why it isn't working other than you may have a bad unit. DO both units light up? If not, then it's bad. And I don't mean a good bad. I've had 3 of these so far since one got water in it but have had no other problems. Good luck!
958337
Asking the same question myself. Ordered two. First one works perfectly. Second one worked first time I used it and then quit. Would send it back but did not keep any of the shipping info or packaging.
620141
I have 2 of these and each operates as it should. If I was you, I'd try one more time, ensuring you following each step as outlined in the manual. If it still does not work - I would contact the seller.
1101740
Hello there - Are both batteries new? Even one battery that is not fresh can prevent this item from functioning properly. Did you try to hold the "on" button to on for 10 seconds, as sometimes first time use will take longer to turn on? Please contact the seller directly for further assistance. Kind regards -Vert Delivery
2052321
Might be defective. My first order was defective and it took a while to find out because I thought it was my camera too (Sony NEX). I returned it and got another working unit.
1854662
You could have a faulty unit. I had some trouble with my first one as well but the company was very good about sending a new one very quickly. It has worked flawlessly ever since. Give them a call!
863532
You might have gotten my first one. Same problem. I sent it back and got another one and it works fine. .
2103867
Take a chance and order new ones. I am now on my second timer. The 1st one stopped working after 3 days (in a test environment) but, the 2nd one has worked flawlessly for years now.
1828509
If it isn't the main unit, I believe the other one has batteries. If it does, try replacing them. Otherwise, I have no idea.
483252
We are on our second one first one thought it was broke so sent it back. So got a new one still no luck!Help or sending this one also.
889222
I had the same problem and got mine working again yesterday after I tried an idea I found in an internet search. I unplugged the unit and cleaned the top of the unit with glass cleaner. Wait for it to completely dry and then plug it back in and give it a try.