So what am I suppose to do with it. when It won't turn on after charging all day I have hit reset and nothing blank screen. I have not dropped it or gotten it wet. I purchased the Creative Zen M300 on Jan. 16, 2013 So what am I suppose to do with it. when It won't turn on after charging all day I have hit reset and nothing blank screen. I have not dropped it or gotten it wet. I purchased the Creative Zen... » Read More So what am I suppose to do with it. when It won't turn on after charging all day I have hit reset and nothing blank screen. I have not dropped it or gotten it wet. I purchased the Creative Zen M300 on Jan. 16, 2013 « Show Less
149198
I personally returned mine after it froze ten minutes into playing around with the functions, and bought another player with the refund.If you haven't already, you should hold the reset button for ~10 seconds (as opposed to just pressing it) and see if that does anything, like commutergirl suggested.Also, maybe double-check to see that it was plugged in properly for charging? Sometimes USB ports can be weird.In any case, good luck! I hope it's just a temporary thing and that it works soon for you!
149199
It's a horrible mp3 player. My recommendation is to get rid of it and just purchase a different brand mp3 player that works correctly. That's what I did with mine.
149200
Had the EXACT same thing happen to me less then a week after i got this device.. this really sucks!
149201
I sent mine back, it was worthless... I replaced it with a Zune 80gig refurbished, it works perfectly, plus there are lots of very cheap (under $10) accessories available, like a case, a remote control unit and extra charging equip.....
149202
If I remember correctly, this is one of those buttons you push and hold until it comes on. You can't just tap it over to the on position. I don't have it in front of me to check so if this doesn't work, ask again on Amazon so the question pops again and I'll check
149203
I guess I am the odd man out in this one. I love mine. Works good. Are you sure you got a good charge? When the unit is charging you get a visual indication on the screen that it is being charged. If you do not then maybe the connection to your power source is not seeded correctly. I plug mine into a usb port on my windows7 desktop, it recognizes it and starts charging right away.
149204
If I were you I would send it back and buy a different model. The one I had was a piece of crap. I threw it out.
149205
Well, is sounds like an internal malfunction. I'd return if you can. Creative typically makes a good product but the M300 wasn't one of them.
1388105
I purchased it on line a couple of years ago. I used it once, when the battery went dead I put it on the charger but it didn't charge or the charger is bad. It hasn't worked to this day. Does anybody know what is wrong with it! Please let me know.
1945111
Try putting it on the charger. If you can get it to stay on do a factory reset on it
1180414
Are you sure it's not charging, or is there just no battery icon? Mine laptop lost the battery icon until I charged and used the battery 3 times, then the battery icon appeared. If it really isn't charging, I would send it back.
812801
I've read that these sometimes have a break-in period and that the charging indication corrects itself after a few days of use. I'd try charging it up and using it and recharging it a few times to see if that helps. Only "problem" is that the charge lasts a long long time! Good luck.
176439
I had same problem...it's either an internal battery or charger issue and it's not fixable...just return it. The new one I got (same model) works though.
189009
Something wrong here as it works fine every day on mine. Be sure the battery is properly attached as the little clips can be tricky. Also make sure it's positioned properly for charging. Wiggle it around until you here the sound.
1887921
When you first plug it in, the charging symbol should show up on the screen. If it doesn't, use the AC adaptor. If that doesn't work, you may have a bad battery, or a problem with the unit itself.
1620283
No sound it doesnt light up and the plug it self didnt have a screw on the plate to the part that goes in the outlet. So when I put my phone in charger I turned my phone off had it over night then found it never charged..The battery in my phone is finebut the unit dint charge or show any sign of it having power
435745
Left mine playing its games until it was "Dead" flat.Rapid charged it via usb until it said it was full and then reset the time and date.Its behaved perfectly since!!!Odd but it seems to have worked!Good luck to all :0)
99616
I have the exact same problem. I contacted the vendor about it but I have not recieved a reply. When the battery is 100% full it runs fine but when charging, it's almost unusable.
32343
After you plugged the attachment did you reboot the phone before trying to charge? are you judging it is not working because the lighting symbol is not showing up? that happens on my first gen MotoX... i use a third party app (Curve fish battery widget) to indicate that charging is happening.
125591
That was one of the problems... nothing appeared to indicate it was actually charging. So I just made sure I had it plugged into a good socket and let it charge overnight... But the next day it still didn't work, so I returned it.
2276030
I had seen similar postings but have had no issues. I replaced the battery in my daughter's Zen and she uses it frequently and has had no issues.
1605813
You may have a faulty device. I have had mine for about 7 months and still works great. I've never had issues with it not charging, and always lasts quite a while. Reach out to Amazon or the seller for a replacement. Best of luck!
315300
My guess is that it's a bad bit of hardware (battery that isn't holding a charge) or the power button is malfunctioning. You have to hold down the "play" button for a long time to get it to turn on and I think that must put a lot of pressure on the button. I'd contact the manufacturer and tell them what the problem is and ask for a replacement unit.
2013698
Make sure its fully charged. I only figures this out after testing it out and seeing very short videos of the test. I know there has been some complaints of malfunctioning, but mine works fine.