I just received my speaker today, i turn it on and i don't hear anything, i can't connect nor hear any sound. is it defective?
152821
yes, right after you turn it on you should hear a voice from the brick if its connected or not.
152822
Does the blue light come on if not try charging the battery with the power switch off while charging the light should be red and blue
152823
Try fully charging the speaker first.If that does'nt work,get in touch with the seller you bought the speaker from.
1479668
Try going to Settings, Bluetooth, Click connect on Speaker ` It should then connect.
556999
I wish i could help, but guess what? I have the very same problem and mine is pretty new! If you get them to connect please let me know so i can try my luck.
753999
Make sure the speakers are connected correctly, and the colored part is connected to the same color on the back of the device. If that fails, I suggest RMA.
924283
Sorry but I don't really understand the question you are asking? My speaker works perfectly fine.
677644
Is there something else already connecting to the speaker right now? This happened to me and it was because if was trying to connect my Ipod but my phone was in range connecting to it.
924282
I've had that problem myself but it seems sporadic. It can be frustrating . It almost seems it has a warm up period. After I play music for a while , it seems to stop doing this. I'm not the only one saying this . Some of the people who gave reviews on Amazon have this same problem . So it seems not to be a defect. If it is , there are quite a few defective speakers out there.
416745
Did you turn on the speaker? There is a small switch that can turn right and left. Instead of turning the switch, push it into the speaker and hold it in. The speaker is on when the light on the bottom of the speaker starts blinking blue. If you still have no sound, try pushing the mode button.
999071
I have had mine for over a year and have not had an issue. Depending on what you are hooking it up to you should be able to look at the devices that are paired and see what is connected. If not I would follow Duain's advise as far as the Bluetooth connection troubleshooting is concerned, however I would first hook it up wired first to see if the speaker still works. Also, plug it into the wall while doing the troubleshooting. Then, when you are done and find it works (hopefully) unplug it from the wall to check the battery function. You might also try the usb dongle (if you are not using it) to boost the signal. I have had mine for over a year and have not had an issue. Depending on what you are hooking it up to you should be able to look at the devices that are paired and see what is connected. If not I would follow Duain's advise as far as the Bluetooth connection troubleshooting is concerned, however I would first hook it up wired first to see if the speaker still works. Also, plug it into the wall while doing the troubleshooting. Then, when you are done and find it works (hopefully) unplug it from the wall to check the battery function. You might also try the usb dongle (if you are not using... » Read More I have had mine for over a year and have not had an issue. Depending on what you are hooking it up to you should be able to look at the devices that are paired and see what is connected. If not I would follow Duain's advise as far as the Bluetooth connection troubleshooting is concerned, however I would first hook it up wired first to see if the speaker still works. Also, plug it into the wall while doing the troubleshooting. Then, when you are done and find it works (hopefully) unplug it from the wall to check the battery function. You might also try the usb dongle (if you are not using it) to boost the signal. « Show Less
914498
Mine did the same thing in Bluetooth mode. I have been using it for 2 weeks now plugged directly in and it hasn't done it yet. I'm also working with Sharkk via emails to see if they have a solution. I hope they do because I love this little speaker!
1790176
It could be the external speakers you have; also make sure the speaker jack is ALL THE WAY IN the external port. (Otherwise youll only get a faint sound.)
298958
hi , i purchased it recently, i don't have humming or buzzing noise coming from a speaker. if you tell me more specific on when, how and what circumstances i'll try to help.
677645
Mine Connect is automatically so I'm not completely sure what might be going wrong with yours because I have an Android phone too. Only thing I know to tell you is to try going to your Bluetooth settings on your phone and selecting the option that comes up. Also the middle button on the speaker itself is the pairing button...
2167110
The same thing happened to me. So I sent it back for a replacement. The same thing happened to that one! So I sent it back for a refund & just gave up on the speakers. I'll save up my money for a brand with higher quality standards!
2204446
Try switching speaker wires.....if still not working,it is most likely the unit itself.
1186366
The aux cable is a good answer. But if that is not the problem, then take it back now. Clearly defective. If you switched speakers, then it's not the speakers. Take it back.
1003500
Well, Mine didn't work or connect. Unfortunately I waited too long to return it, but you can have mine!