Does anyone know where I can find a replacement backing plate? Not the sand paper, but the velcro part the sand paper sticks to has worn out on mine.
156248
I've got an e-mail from the manufacture, saying that the pad is no longer available. The unit has been discontinued.
1078205
I would just contact the vendor/manufacturer- KONG. I am sure they can send a replacement insert.
510627
I Googled "pet tray replacement" in shopping and came up with several options, most of them reasonably priced. I can't believe I never thought to look for a replacement instead of aiming toward repair, so thank you for this (my tray is looking...well, unfortunate). And if you find something to cover the shelves, will you let me know?
771308
I have looked and looked, too! I even looked at "Corelle replacement dishes" similar.com and there were so many plates I got exhausted looking for the one I wanted! If you find out, let me know. I know Walmart has them cheap but I never see my pattern there. Guess I could order it? Hope this helps. If you find out, please let me know!
524823
I already had one, but if you are looking to buy a stand for this paper, look for something really stable or buy sandbags because it's heavy. I think mine it's from limostudio and I used to only put fabric backgrounds to it, but it has performed really well carrying the paper, just a little unstable, that's why I suggested the sandbags.
2259351
I found the same problem. Apparently this some sort of mount that is common overseas, not in the US. I tried to find the wall plates online to no avail. Contacted Philips for help and they just told me they don't sell wall plates. Not the most helpful support in my opinion.
367610
Yes, there should be small plastic rods inside the aluminum rail that grip the paper. If yours does not, then I'd return it for replacement or refund.
1883042
Mine's got some time left on it so I haven't an answer. Might go to an arts & crafts store like Hobby Lobby...I won't but if you don't have any problems with that company they may have some velcro strips you could use...
1306313
The bottom plate is simply a tight fitting rubber gasketed plastic disc. Just pull it off and replace after you wash it.
433102
I had a magnetic plate on mine, so I just removed it and put the new one on. I don't know if yours had adhesive on the back or not. My old one was magnetic, therefore it came right off.
313227
I tried very hard to buy a replacement copper bowl and was not able to make it happen. I found a lot of other people online looking for parts. I wrote to Amazon suggesting that they make parts available, but never got a response. (Strathwood is made especially for Amazon). I think there are enough of us out here wanting parts that we might be able to make a difference if we send in multiple requests. I have not found the right channels to do so, however. If you have any ideas, please let me know. I will help you find your cover if I can.
925731
If you can find one. The only place we found was very expensive. We felt that the company we bought it from should have offered to replace it cause we had not had it long or used it much. Good luck.
2038665
I just keep buying the pads when the sand paper goes flying. I think I am on my 3rd one. They most certainly do not hold up. Good luck finding one that lasts.. Janice
2257494
If you do not have the manufacturer's paperwork anymore, to order a new strip, take the strip to your local home improvement store. You might luck out w/a workable replacement part. This happened to one of my chairs, also. I re-glued it back in place.
2256344
I'm having trouble with the sand paper as well. whether it is an old or new sheet of sand paper, it just refuses to stay on... Anyone have some suggestions?
1313617
You can go to the item on amazon,and contact the seller it came from on amazon to ask them if there is a replacement for this.i found that out by looking it up and finding it that way
1083627
There doesn't appear to be any warranty. Mine arrived missing the upper plate. When I called the company, the guy acted like I had interrupted his nap. He informed me that they quit making those six years ago. As far as a replacement plate went, I could go pound sand. Do I sound pissed?! I returned it and bought a different brand. Hope this helps you. Needless to say, I will never consider purchasing anything with their name on it.