I followed the directions, but there is no smoke output. The smoke switch is in the on position and I added the recommended amount of smoke fluid.
159705
I had the same problem you have to put about five drops then it has to run for about five minutes before it starts puffing. Also if it is daytime you probably can't see it in the light.
1055509
no smoke at all. The only thing would be a little steam other than that the smoker detector won't go off. But don't do what I did, I forgot to pat my potatoes for french fries and because of the dampness the fryer did overflow with grease which is to be expected - but no smoke. I have really been having problems frying DUH!! You will enjoy the fryer a very safe product and honest no smoke. At least I don't have any smoke. Jaw
636767
I don't know what you're supposed to do, since I've lost the instructions. But here's what I do: I load it up with pellets, sometimes with small chips mixed in. I put it down horizontally, and use a propane torch for ten seconds or so to start it, on the open end. Sometimes I'm too enthusiastic with the torch, and it starts emitting flames. In this case I try to blow the fire out, which often doesn't work, so I give it a small spray of water. After that, it almost always stays lit by itself until the pellets are consumed (2-3 hours), emitting ridiculous amounts of smoke. I suppose it helps that it's inside a grill, where it's between 250 and 400 degrees most of the time.Hope this helps! I don't know what you're supposed to do, since I've lost the instructions. But here's what I do: I load it up with pellets, sometimes with small chips mixed in. I put it down horizontally, and use a propane torch for ten seconds or so to start it, on the open end. Sometimes I'm too enthusiastic with the torch, and it starts emitting flames. In this case I try to blow the fire out, which often doesn't work, so I give it a small spray of water. After that, it almost always stays lit by itself until the pellets are consumed (2-3 hours), emitting ridiculous amounts of... » Read More I don't know what you're supposed to do, since I've lost the instructions. But here's what I do: I load it up with pellets, sometimes with small chips mixed in. I put it down horizontally, and use a propane torch for ten seconds or so to start it, on the open end. Sometimes I'm too enthusiastic with the torch, and it starts emitting flames. In this case I try to blow the fire out, which often doesn't work, so I give it a small spray of water. After that, it almost always stays lit by itself until the pellets are consumed (2-3 hours), emitting ridiculous amounts of smoke. I suppose it helps that it's inside a grill, where it's between 250 and 400 degrees most of the time.Hope this helps! « Show Less
1003006
I did. I was just not as "forceful" with it. I just went over the burner lightly, removing as much of the gunk as I could. It didn't seem to affect it at all. Of course, I did end up getting the "sparker" wet, but once it dried (I just sparked it a few times) it lit right up. Haven't had any issues with any of it at all.
1280474
It doesn't smell or smoke when it is first plugged in. It is safe to use. Did you take the plastic protector off the prongs before you plugged it in? Are you using this in the US or in another country? For safety it must be plugged into the correct socket with the right voltage.
1835949
Oh wow! Well, they are all shipped without fuel to avoid hazard. I ordered Zippo fuel which works great. You need to hold the fuel canister upside-down to allow the fluid to drip into the lighter. Maybe there was a flaw in the lighter fluid can?
755330
You need to use butane Fluid not zippo fluid it's not a zippo lighter. Simple fix :)
1589975
I have used mine 3 times so far and had it on for 1/2 hour and there was no smoke. It works great for me.
1205967
I too, saw the "E2" warning. I unplugged it and cleaned it, to try again. Well, that's when it happened!! Unplug it, carefully place it back in the box, and send it back! Mine got so hot, it almost melted the counter top. (it did melt part of the smoker!) Send it back! Take no chances.
1115906
The first time that you light it the instructions tell you to put the suggested amount of fuel in twce. I am assuming this is because the first time it's filled the wicking keeps it all. I had the same problem the first time I used mine also. I intially added twelve hours worth of fuel and then when it wouldn't start I put it away and the next morning I added another 6 hours of fuel and it started after holding a lighter to it for only a few seconds. Since then it has worked perfectly and only needed the double fill when I first recieved it. I hope this helps. If not I would contact Zippo, I am sure they would help you out.
1831199
Hi Walt, I don't know! do you have the filter in place? You are sure it's smoke and not dust? does it smell like rubber burning?Please check the rubber belt and make sure it's not twisted or jammed. Does the smoke have an order, is it like electrical burning or rubber?
153049
I get plenty of smoke without the smoke generator. There is a nice smoke ring on all the meats, so far. An add on shelf that collapses or is easily removed would be a nice feature.
616862
We haven't noticed any smoke, per se. The heat has to dissipate, so it will put off a fragrant steam. My wife is allergic to smoke and I haven't heard her complain.
957701
we went thru everything. finally retbloc which urned it to the company and reported the lurex was installed incorrectly which blocked the exhaust port. the net was also full. these two items contributed to the igniter not receiving ample airflow. since the weather has turned chilly, we haven't set it up to see if that resolved the problem.
1115903
The first time that you light it the instructions tell you to put the suggested amount of fuel in twce. I am assuming this is because the first time it's filled the wicking keeps it all. I had the same problem the first time I used mine also. I intially added twelve hours worth of fuel and then when it wouldn't start I put it away and the next morning I added another 6 hours of fuel and it started after holding a lighter to it for only a few seconds. Since then it has worked perfectly and only needed the double fill when I first recieved it. I hope this helps. If not I would contact Zippo, I am sure they would help you out. The first time that you light it the instructions tell you to put the suggested amount of fuel in twce. I am assuming this is because the first time it's filled the wicking keeps it all. I had the same problem the first time I used mine also. I intially added twelve hours worth of fuel and then when it wouldn't start I put it away and the next morning I added another 6 hours of fuel and it started after holding a lighter to it for only a few seconds. Since then it has worked perfectly and only needed the double fill when I first recieved it. I hope this helps. If not I would contact Zippo,... » Read More The first time that you light it the instructions tell you to put the suggested amount of fuel in twce. I am assuming this is because the first time it's filled the wicking keeps it all. I had the same problem the first time I used mine also. I intially added twelve hours worth of fuel and then when it wouldn't start I put it away and the next morning I added another 6 hours of fuel and it started after holding a lighter to it for only a few seconds. Since then it has worked perfectly and only needed the double fill when I first recieved it. I hope this helps. If not I would contact Zippo, I am sure they would help you out. « Show Less
279552
Go to the manual and call the number. They must get this call a lot because they had a step by step to get it lit the first time. I don't remember the steps, but they had me detach the hose, hold the switch, have the flow real low... It worked and once it got primed the first time, it's lit easily ever since.
431007
If you start the engine at 80-100% speed to get the smoke starting and back the throttle back to 50-60% it's easily visible... the faster the locomotive goes the more difficult it is to see. The included smoke fluid did not seem to generate nearly as much effect smoke as the MTH ProtoSmoke product (also sold on Amazon) when tested in the same locomotives.