My cirago drive powers up but no longer is being recognized by the pc. what to do? it&rsquo;s 5 years old; used nearly everyday.
144449
I still have mine and it is working fine! But I guess you will have to open it to find out if it is the case or the hard drive.
632287
I have heard of this issue in ASUS laptops, but have not experienced any kind of Drive failures in mine. Though Ive only had mine for a little over a year now. Sorry to hear about that, hopefully you can recover the data.
1327855
The drive could be damaged or there may not be enough power. There is an extra power cable, almost looks like an audio aux cable, it plugs into the IDE/SATA connector. Also try the driver CD that came with it. Your PC may not be installing the drivers automatically. Hope this helps
1726496
Suggest you contact Seagate support. Have had no issues with the drive. Am not using USB interface, connected the device using the SATA connection directly on a Pogoplug device.
735451
Are you using the proper power supply. I was cleaning rearranging my desktop, and inadvertently plugged the power supply from my modem into the laCie drive. It had enough power to turn the light on, but not enough to actually run the drive. I HAVE had a couple issues with my drive. The USB port now routinely disconnects for not apparent reason. Makes it difficult to copy large files.
127406
I had a similar problem on Windows 7 after using a USB portable drive on a trip with my XP laptop. I plugged it into my Win7 desktop and the device was recognized, but did not come up with a drive letter. Using the control panel disk manager, I found and error message that it was offline because of some kind of a resource conflict with another drive. I was able to correct the problem by using a right click in the disk manager to put it online. I think this is a Win7 bug, not a problem with the drive.
1555869
I had the similar problem but my drive is not seem to run even I turn it on. What do you think is the problem?Simon
1462788
There are a couple of things to look into. First I would see if it is a usb 2.0 or usb 3.0 (area you insert would be blue) might even be a usb 1.0 or usb 1.1 slot. If possible try plugging in an external hard drive that uses usb power and if that hard drive does not detect than the slot is not usb 2.0 or higher and the issue would be the slot you are using. Also make sure you have all the usb drivers loaded on the computer you are using. If you go to the Kingston webpage and look up this drive, they will have 8 steps to try to make sure the drive is working well. If not they also have a great return policy.
1173434
When you plug it in, under Windows at least, the drive is usually recognized right away - no reboot needed. If it isn't, you can try going to Device Manager and scanning for new devices. If you want to remove the drive without rebooting, I would recommend disabling it in Device Manager to make sure it isn't in use. Note that you will then have to re-enable it next time you plug it in. Or you could just reboot each time :)
704216
Looks like they are using Hitachi. One of my enclosures stopped working so I opened up the case to remove the drive and installed in my computer as an additional internal drive. The drive itself is still working perfectly fine some 4+ years later.
489158
It should work. What do you mean not recognized? Can you not see the drive in Disk Utilities in order to format the drive?
817426
Looks like the drive is set up to go to "sleep" after a period of time. That affects a lot of operations, and there's no direct fix for it.
1279694
I am having this problem as we speak. Seagate just finished telling me that they believe the power supply is dead, and the warranty department says we need a new one. Unfortunately, they don't have any in stock, and they "don't know" when they will have then again... maybe a month, maybe more. What the HELL am I supposed to do to access my data until then? DO NOT buy this stupid thing. I had maybe 10 hours of use on the power supply before it died. Seagate told me immediately that the problem was the power supply, so they absolutely know this is an issue. GGGGGGGGGRRRRRRRRRRRRRRRRRRR!
860461
If the old drive worked I can see no reason why the new one wouldn't do the same. Make sure all your drivers are up to date. GK
367938
no it's a piece of junk send it back. I tried it in 3 different computers with 4 different drives emailed to me from the company and never got it to work. All I got for the seller was a sorry and to send it back to some place in China at my own expense. also they have poor tech support not really knowing their product.
1196658
I wish I could answer this one for you. It sound to me like your computer isn't recognizing the it as a disk and for some reason cannot open it. It could also be corrupt or broken. my advice is to To contact the company would you bought it through amazon and see if they can give you some advice.
1235919
That's what I am using right now. Replace the rotating dasd with solid state. Wish I could do that on my desktop. I am not sure what that PC model is, but it will work. You must have a way to copy ALL data from old drive C:. I used some purchased utility to help. To be done only if you know what you are doing.