If the side of the mug is scratched, or dropped, does the paint come off? I had that problem with a Thermos mug that was otherwise very good. I
175239
i have not had a problem with this item. I've dropped a few times but no scratches or paint coming off. I believe the exterior is metal. all I know is this I'd the BEST hot/cold hand carried mug I have ever purchased. I wonder where it's been with the money I have wasted on mugs that claim to do what this one does. I have purchased a second one already and will purchase more in the future. All the other mugs I've had are in the trash.
175240
I haven't dropped my mug, yet....my husband says he thinks it is stainless covered with some type of epoxy, something that is insulating. I tried scratching it....it will scratch...I used a bottle opener....but it does not look as if it will chip...hope this was helpful....I recommend this thermos cup.
1424579
The mugs have a lacquer coating and should be gently hand washed and towel dried. Suggest checking with the manufacturer regarding safety if the coating is coming off.
974546
Had a mug now about five months, clean it everyday, and so far have seen no signs of flaking or peeling. Mug is great and will keep beverage hot (or cold) for at least seven hours.
1275802
After using ours for a few months, I am beginning to notice a crack on the outside of the cup. It may be from the dishwashing. I do continue to use it for hot coffee. They are supposed to be guaranteed for life of normal wear.
224406
I had one handled all off after I dropped it, but that was my fault. I've used these mugs for years with only that one issue. I love these mugs.
1996723
It does come off - it's just a paper band with the product info. This cup is great! If you rinse with hot water before adding your coffee - the coffee will stay hot most of the day! I have had it sitting from 7 until 5 on my desk - picked it up and still had very warm coffee... Best cup ever!
1478200
I'm not sure---it may just ber that it isn't sealing right---possibly sticking a little for some reason. Make sure you rinse it off good with warm water on the under side of the lid. Don't fill the cup too high up----especially if it's carbonated beverages!!!! If it's just a couple of little drips--it's probably just a little bit of residual liquid that's there after you seal it. If it keeps on leaking--then it must be broke. I dropped my mug and the handle broke off. I replaced it with a Contigo Autoseal without the handle--I like it much better.
1423527
I've had this mug for about 6 months now. I make coffee and/or hot chocolate in it several times a week and haven't noticed any discoloration.
1570327
I actually was concerned about the same issue after purchasing ours. This is our 2nd one (the first one was stainless). I wanted something different and love the color of the new one. Since we've only had the new one for a month, I cannot honestly answer your question except to say that so far it seems extremely durable. This thermos travels to work 5 days a week and so far has no chips or scratches. I hand wash and do not put it in the dishwasher which would be harsher on the finish.
739853
I did not have the same experience, but it may be due to being thrown in the dishwasher. I do not know if you did so or not, but that is what ended my thermos in the end.
157484
If the inside was cleaned with an SOS pad or metal brush (non stainless steel grade), the carbon scraped into the stainless will rust and spread locally. Dissimilar metals contacting each other will cause oxidation.I've been using my thermos daily for almost 1 1/2 yrs and take extra care when cleaning the inside from build up of coffee grime... been jamming the butt end of a wood spoon and a scotch-brite pad to scrape the inside clean, it's effort but works great. Other than a few minor dents, my thermos has had no issues.
1078233
Yes, I have not noticed this type of problem. I use the thermos throughout the winter on short trips.
554872
Mary I did not have that problem but my mug was purchased years ago. I would not wash mine in the dishwasher and if you read the directions I believe that there are warnings about soaps causing the o-ring in the top to deteriorate.
134130
Yes. I bought this thermos mug so that i could put it in a backpack with important papers and bike to work. As long as it is screwed on correctly, it will not leak. I've have it for two years without any flaws. It is indestructible and worth the high price.
1427459
Yes it is. I love this about it because I have dropped and broken a few mugs in my day. I also had some that ended up with stains and odors I couldn't get out. But the outside of the mug stays cool even with the hottest liquids in it. It has a beautiful finish to it.
1088968
A little bit of paint at the bottom of mine got scraped off after I placed the bottle in a metal cup holder. Other than that the bottle is still perfect after all these years. I wouldn't put it in a dishwasher though.
974551
Anthony: I have two of these mugs now and no problems with the paint. While I'm at it; do not screw the top on tight or it will take 2 men and a boy to get it off. The heat makes it seal tight.