is there any reason the plates wont stay in place? My top plate falls out when I close and press.
148299
Mine work just fine and never fall out. Just make sure it is all the way snapped in.
148300
?that's strange.. mine have never done that...and this is my second one. Is it locked in before you turn it on...you should hear a click when you put them in place....sorry I don't know any better answer. I can only guess that it has something to do with the latching mechanism.
148301
Make sure the plate is in the notches and the retaining clips are snapped in. The plate has a top and bottom so be sure the notches line up to the clip. There is a button that needs to be secured beside the clip. It also releases the clip. If this does not help, you may want to call Cusinart. Something might be defective. I love mine and have not had it that long. It replaced three small appliances. Good luck.
148302
Mine works perfectly, it doesn't come out unless i press the button on the side, just make sure that you'll set the plate the right way, i love this item, my aunt visited me the other day and she ordered one for herself, the only disappointment this time was that the price went up for 20$
575468
I have never had a problem with mine falling over. Sorry I can't help on this one. Maybe the set is defective or not put together correctly.
494790
I have buttons that keep popping off the top row. I advise you to save up and buy a better quality keyboard. That's what I am doing.
559602
I imagine that your having the same issue as me, that it rotated no matter how tight it goes onto the plate. The solution is a plate that has two pins, this is by design under the slider you see a secondary hole this extra pin prevents rotation.
1196394
My wife says: If you tighten down the plate that has the square holes, it will not swivel. Hope this helps!
59910
The faceplate could possibly be out of place and pressing down on the buttons. Check to make sure it is lined up properly.
1811864
I don't have this problem. Check if the top inside plate and other removable items on the lid are tightly snapped in.
1392994
I looked at mine and it appears that there is a nut holding the plate. Only 1 that I see. I guess take off the nut and remove the holder plate.
340170
Sorry you are having issues... unlock the knob on the side, and push in the button on the other side when you slide it out. It actually should slide out either way. Many of these plates come with extra screws for your camera and generally they store them under the plate, usually screwed in. It's possible that maybe one of them loosened and is preventing your plate form coming out. Try turning over the whole thing and maybe that will create a gap to get your plate out. I have 4 of these, and at work we have another 6. I haven't had any issues, so hopefully this isn't a common problem. Hope that helps, good luck! Sorry you are having issues... unlock the knob on the side, and push in the button on the other side when you slide it out. It actually should slide out either way. Many of these plates come with extra screws for your camera and generally they store them under the plate, usually screwed in. It's possible that maybe one of them loosened and is preventing your plate form coming out. Try turning over the whole thing and maybe that will create a gap to get your plate out. I have 4 of these, and at work we have another 6. I haven't had any issues, so hopefully this isn't a common problem. Hope... » Read More Sorry you are having issues... unlock the knob on the side, and push in the button on the other side when you slide it out. It actually should slide out either way. Many of these plates come with extra screws for your camera and generally they store them under the plate, usually screwed in. It's possible that maybe one of them loosened and is preventing your plate form coming out. Try turning over the whole thing and maybe that will create a gap to get your plate out. I have 4 of these, and at work we have another 6. I haven't had any issues, so hopefully this isn't a common problem. Hope that helps, good luck! « Show Less
978656
Maybe the magnets are out of line. My cover hasn't ever given me any problems. Maybe you can exchange it for another one that works better. Good luck!
1531173
if you have already installed the cover try loosening the four screws and try to pop the cover again. The first time the cover is opened it is quite tight.If it still won't open remove the plate and open the cover from the backside. leave the cover open and re-install the plate with the four screws. DON'T over tighten the four screws. Try to close the cover and re-open it. If the cover won't close or it closes but cannot be opened the cover catch is damaged, bent or defective.I recently installed five of these and had no problems with the covers but they are hard to open the first time. if you have already installed the cover try loosening the four screws and try to pop the cover again. The first time the cover is opened it is quite tight.If it still won't open remove the plate and open the cover from the backside. leave the cover open and re-install the plate with the four screws. DON'T over tighten the four screws. Try to close the cover and re-open it. If the cover won't close or it closes but cannot be opened the cover catch is damaged, bent or defective.I recently installed five of these and had no problems with the covers but they are hard to open the... » Read More if you have already installed the cover try loosening the four screws and try to pop the cover again. The first time the cover is opened it is quite tight.If it still won't open remove the plate and open the cover from the backside. leave the cover open and re-install the plate with the four screws. DON'T over tighten the four screws. Try to close the cover and re-open it. If the cover won't close or it closes but cannot be opened the cover catch is damaged, bent or defective.I recently installed five of these and had no problems with the covers but they are hard to open the first time. « Show Less
2118196
My plate was bent like a pretzel today and the bottom attachment to the Flexyframe came loose when only the top screws were used. I am afraid that even if all four screws were used that the plate would be bent badly since the Flexyframe gives no real support and is just a soft rubber bumper.
1019335
yes, it sounds like a defective unit, it shouldn't slide as you've described it. good luck.
458014
Sorry to hear that. I didn't experience the same problem. The only thing I can think of (and I doubt this is the case) - Are you moving (opening) the clips on the front grill, then attaching the top clip, which is not adjustable, first?
2235896
I also think your product is defective. The plates should close without any gaps. I would send it back and ask for a replacement.
505612
Could be loose. Mine barely stays in. Try a different brand and see if it fixes it.
1284598
I think you're talking about the trays. It should slide apart. If its stuck it must be due to like a pressure change or something where it expanded. Maybe just give it a few good taps in the palm of your hand.