we cannot get the remote control to work..what can we do?
145933
we could not get remote to work either. look online for proscan.com and see if customer service is listed
145934
I threw the whole thing in the trash. It was non returnable after 30 days, and it was the #1 most worthless piece of junk I ever bought. I ended up paying near same price for a Sony and it works perfectly. So sorry for your frustrations, you are not alone. That junk should not even be offered on Amazon.
145935
do you have it set up through your cable or dish? i don't and it works just fine. i didn't want to go through all the re-connecting because ia can never get it the same. i just put it through the game poet on the side of my tv.
145936
I bought this Sony instead... works perfect, $28, shipping included by Amazon.. Sony DVPSR210P DVD Player (Progressive Scan)
145937
I don't know. Sorry. Just buy a universal remote and try to program it I guess.
902069
I am having the same problem. The remote died about two weeks after we set the system up. I thought I was incompetent with the learning mode because I could not get it to work. I guess we are lucky that the buttons work.
168563
Thank god we had ordered two. One of our remotes did not work either. Send it back for another
2028147
Good question. I can't get the remote to work either and am interested in what you find out. Other than the remote issue, the transmitter works well.
2281667
Hi,I believe your doing everything O.k. . Just that , if you are using the remote , i would try pressing the button dierctly from the box??Have a good day.
1878578
Tracy:I understand your frustration. However, there is a workaround. Start the presentation and click *once* on the slide show screen (not the presenter mode screen). This will then send all the commands to the slide show screen. The remote will work as expected then.Hope this helps,Craig
1908445
We had the same issue, and never did get it to work right. We ended up buying a better quality one.
1561753
I would suggest buying a Battery. Not being funny, but you have very little invested and the Battery being Dead; it stands to reason you should just replace it. The Remote probably works fine, or send it back.
2026345
We had the same problem. Our remote was junk and fell apart. Tview wanted $90 to replace the remote. I haven't been able to get a universal remote to work with it either.
543749
I hope this is the issue I'm having. I've already had the technician out last week to replace the main board for this problem. The remote seemed to have worked for 5 minutes, like you said, and literally as he was leaving my driveway I tried to change the source and the remote didn't work again! I was so frustrated, and thanks to you I will be geared up with this information so perhaps he can fix it this time!
533675
It didnt works , probably you can ask The owner or The manufacture an they can give a hand to US ... Regards
1842526
I suspect that the remote is broken. Unfortunately there is no pairing required, so doubtful it is programming related. Try unplugging everything and see if that helps. This company is no longer in business you out might be screwed. I will look at my unit and if I get any pearls of wisdom I will send them your way. Hope it works out...
335473
https://www.youtube.com/watch?v=77etbCkjexs - It really is a simple set up, so it is probably a defective remote and you should get a replacement.
641374
Try the trouble shooting of the manual yet? Or you lost the remote control?
566669
I found the buttons on the remote somewhat difficult to press and get a response. Also, you must get close and be absolutely direct, straight on, in pointing it. If it still doesn't work, contact the company. They have very good support and if they can't help you, will most certainly replace it.
1263941
The remote control does not work...and sometime the projector turn on by itself
774741
Hi, you may have downloaded the incorrect remote, I had the same issue until I downloaded the correct remote. It took a litter guess work. Joe.