Can someone post the instructions for resetting the combo? The batteries went dead, and I opened with key. But now all I get is a red blinking light
173739
Mine went dead just a few days ago, and when I put new batteries in, the safe had kept the same combination I had. Check to make sure they are good batteries, and there in right. If you still want to change the code, there is a button on the inside back of the digital display on the inside of the door. Press to reset and put new ones in. But when the batteries go bad it does keep your code until you get new ones.
1643611
Tiffany, just turn the key one step, not starting your car, I have 2 FOB`s activated and they work fine, batteries are not lasting that long tho. Hope this helps. Good Luck.
1561753
I would suggest buying a Battery. Not being funny, but you have very little invested and the Battery being Dead; it stands to reason you should just replace it. The Remote probably works fine, or send it back.
473326
I couldn't tell you what is wrong. Both of mine worked fine. Did you try taking one out and trying the other by itself by changing between channels. Did you check the batteries in it, change them just to see. Also reading through the feedback of others says that some people received a set where 1 worked and the other did not. If this is the case, I would contact the seller and tell them the problem. Nobody likes bad comments and you might get lucky and get a new one. Hope this helps.
1183559
Did you save your cardboard key to reset and instructions. Just reset your code and it should work but you will need your original cardboard key to reset.
416557
Gently pry open the plastic "Stack-On" logo plate to expose the key override. Open the safe and remove the key. Once opened, there's a red button on the right side; press and hold for about 2-3 seconds. The far right AMBER light will stay on. Enter your new combination, at least 3 digits long, then press "#" sign. Wait for it to accept the new code (all lights off). With the safe door still open, try out the new code to confirm it works. If not, check the freshness of the batteries and then try again. Hope this helps!
582945
I ran into the same problem. At the end, I concluded that battery was not the issue. The pad was. One of the keys on the pad was not working properly. So I entered a new passcode bypassing that bad key and it worked. Hope this helped. Barry
663490
take out the batteries and press the #4, put the batteries back in and re-program. hope that helps! Write your code down in a safe place with these instructions, now all you will have to do is remember where you put this info and your new code! lol good luck! I like the persons answer who said she wrote the code on the back. I scanned my instruction into my computer but cannot figure out how to attach them for you.
1325635
The same thing happened to me. I bought 2 of them and 1 don't turn on . I also replaced the batteries and it still doesn't work. I don't know how to replace it eather because the packaging has been taken out to the trash.
468223
I called the company and they told me to be sure to put the batteries in order. 1st battery goes in the key pad then put the 2nd battery in the unit on the door. That should do it for you. However, if it still is problem go online and find the company and contact them.
130045
I bought the key & the panasonic 2020 battery to make my key work, nut the battery did not work! There seems to be be some soldering involved with getting the battery to work so I still don't have the battery working. Once the battery works, you can take the key & cut it and then transfer the electronic parts to the new key & hope that it all works. I haven't had the time to play with the battery yet to try the key!
1774952
Just switch it from your old key if you have it. I did and it worked perfect. Take the buttons as well. If not you would probably have to get a new one through the dealer if its lost.
1721627
Sounds like lockup. I called tech support when it happened and they quickly walked me through a factory reset of the unit. Good to go in short order. Tech support was easy to reach and very helpful. I would suggest you call them. If you try on your own and miss a step or hit wrong key........bricking the unit is a possibility.Good Luck
109741
We just received this as a gift and we have the same issue. We have the keys but the door closed with everything in it and no codes were set and no batteries were put in but we are unable to open the door.
1640597
Remember to insert and then slide the key over and hold it while you squeeze the starting lever, then you can release the key. I have used mine for 3 months, but something I think is wrong with battery. I understand it may be the charger and not the battery. I am calling Worx soon. Up till then, it worked great.
1381436
You might have to perform a hard reset. You can get those directions on the b&n; site that's where I found the directions
411679
Try the factory reset 159B. If you get it open just remove the batteries and use the keys that came with product, because your electronic keypad is probably dead. This happened to me too. Hope this helps. Good Luck!