I've had 2 in a short period of time stop tightening and can't get the manufacture to respond in any way. Lots of money for a product that only lasted a few months. Anyone else having issues with this product not tightening? If I hold the clamps together & tighten it works, but not if I try to clamp it to something. I've had 2 in a short period of time stop tightening and can't get the manufacture to respond in any way. Lots of money for a product that only lasted a few months. Anyone else having... » Read More I've had 2 in a short period of time stop tightening and can't get the manufacture to respond in any way. Lots of money for a product that only lasted a few months. Anyone else having issues with this product not tightening? If I hold the clamps together & tighten it works, but not if I try to clamp it to something. « Show Less
174577
I would suggest a couple of things to try. First, when you mount the device to the vent blade push it firmly on the vent before you tighten it. Then try to gently pull the holder off of the vent. You may have to repeat the process in a differnent location in the vent area to get it to hold. Second, I had to learn to roll the phone off the magnet rather then pull the phone straight out of the holder. I have enjoyed my holder and it has worked well for all of our family phones in our town and country.
174578
I had a similar problem until I discovered that the rubber/neoprene had come off. Have not had a problem since. It stays where I put it and just leave it. Don't move it until I get a new automobile.
1656192
Hi, I had no problem..its still workung great..but I always close very good every little bottle..perhaps you didnt close it or perhaps it was to expired? sometimes it happens with beauty products however as I said it is still working for me..
1782134
I have had two and they have done the same thing, it must be a fault in the design. You can buy new attachment part from the manufacturer for about $10 which seems high. It might still be under warranty if you can be bothered to deal with it...
1928364
Yes, I have had it with mine too... I just ignore it :/ I assumed it just needed a little grease or tightened.
1301365
Mine were EXTREMELY hard to release at first, and are still much harder than the old Lockjaw Pros' were. They have loosened up some, but they definitely hold TIGHT. You don't need to worry about pushing the little black locking-tab, these new ones are designed to release without pushing it, just pull the release lever very hard, and they should release. Hopefully.
313401
Just twist it one way to loosen and the other to tighten. Maybe there is something wrong with it. Check with the manufacturer. Sorry I could not be more helpful
1621645
I never had that problem. Might need to send back or try to bend the fastener to a slightly less round. Mine holds well shut until pulled open. Good luck.
116654
Mine works fine, never had either of them fall out. Maybe you can get a replacement or refund..........hopefully.
329160
I have had a the same thing happen, only mine didn't happen until several months after use. I'm not sure if this is the right thing to do, but I just "pop" it down with my hand kind of hard and it starts. As Scott said, it started doing that after I didn't get it sealed and it leaked. So I am guessing that there is just some "gunk" in there causing it to stick. If you wouldn't mind, please post what you find out from customer service. I am still able to use mine, but it continues to stick occasionally.
1303385
I was able to tighten with a coin or screwdriver. If that doesn't work then maybe it's defective.
413490
sorry, i can't help. i can not detach mine either, but i only use the one that came on it and i'm satisfied. there were some comments from some buyers last year that they said they came out too easy. so maybe they tightened them up. i was afraid i might break it if i pulled it down too hard...
148828
We have the same problem. I have tried and tried to tighten the gate multiple times. All 4 sides are as tight as they will turn and still the gate does not latch. If you absolutely cAnt get it to work, I would return it. My husband threw away the box and so we couldn't.
1775928
Hi Dagov,Im away from home for three weeks, and I havent used it in a while. What I do recall is the tightening clamp had to be eased to allow the unit to rotate, which then left it somewhat unstable.
910779
I had a couple break on me too. I contacted the company from the manual. They needed to see an image so I took a photo and sent them an e-mail with the information. I received replacements in the mail a few days later after communicated with me on the issue. I'd make sure to list how many are broken. I got one more than needed so I kept it as a back-up in case another breaks.
970363
I'm sorry. I haven't had this problem. Mine has worked fine. I would contact the manufacturer.
135607
One clamp snapped on us after nine months. I did notice a friend has lost 2 out of 4. Cheap plastic. The thing still works even with just two clamps. The trick might be to try not to open and close it too often.
1230166
The tightness is the one, possible complaint the user might have . . . in a word. I should add that others say "No," but all three of mine do it. They do loosen up after a while, but I've never found the tightness to be a prob. As stated elsewhere, the co does stand behind their product and will replace, practically at the "drop of a hat." Call`em if there's a cont'd prob.