Can I buy replacement headphones for this wireless headphone? Mine broke.
166597
I doubt if you can find just the headphones as a replacement. I had trouble finding them again because they've been discontinued and upgraded.
166598
I would say "No". The charging stand comes with every headset. Have replaced mine recently. Now I have an extra stand.
166599
I own a mobile DJ company and purchased this same items about three years ago, and the headset had broke recently. Since I had good luck with them, and they seemed to be of good quality, I purchased them again. I did not contact Sony to see if I could replace just the headset, but my guess would be that this would be just about as expensive as buying the entire item again. Don't know if this answered your question or not, but hope this helps.
166600
Hi Kalamazoo, please send us more details about your concern at socialsupport@am.sony.com, and provide your contact details so that we can assist you further. Thanks. -Anthony
1998958
Accessorypower.com is the company site. Register your headset and they will send you a new one if less than the warranty period. I caution, this will keep happening though.
1804055
Hey Shoe Envy, this is Nina well you can repurchase the headset and base again from Amazon. Or you can call the manufacturer that makes this phone as ask them about getting a replacement. If you still have the manual find the number to the manufacturer and give them a call. Nina
715970
There are replaceable cable for these can because you can take apart the entire headphone for service. You can buy first party and third party cable some where online. To replace the cable for these cans, you will need to solder off the old cable and re-solder a new cable due to the cable on these cans are not detachable cable like other headphone you find in the market.
2081566
Honestly I'm not sure, I got rid of the headphones. Though I do need to update the review. Skullcandy did honor the warranty but had the exact same issue with the replacement headphones. Guess it wasn't meant to be.
560367
Haven't you noticed that headphones always break because the cheap, (in this case easily-replaceable male-to-male) cord develops a break, while nothing is wrong with the headphones themselves?
1016445
Did you try ebay or even to write directly to JBL? They might just send you one if you tell them it broke
747053
I really do not know for sure. If I had this problem, I would recover my sales receipt, check the warrant duration, and call the Sennheiser customer service staff (contact info from their website) and determine if the headphones can be repaired or replaced.
1907115
Same thing happened with ours, and the plastic started to crack and fall apart. We do not know of any replacements and ordered new headphones.
12850
I would say try to call them. My JBuds were great then one day they just stopped working.... O_o I called in, explained that they don't work and they shipped out new headphones the same day. I've never dealt with better customer service, no dumb questions were asked like "Did I cut the wire or chew it" (Sony customer service lol) they just sent it out. I could have gotten lucky but who knows, call them at 1.866.358.6640 and good luck.
465281
I called the supplier (Back to Basics) and they sent me a new one for free, but mine was broken when I received the unit but I am sure they will sell you one. They were very positive in their customer support.
655241
Sorry I wouldn't I never got my headphones but I'm sure if you go to www.skullcandy.com and hit contact us one of Their techs could help you
1740699
Karen, you must have a "charger" unit, that the headphones set into to recharge. The "rechargeable" batteries can be bought at Wal*Mart. If you don't have a charger, check out any search engine (I use ask.com) and write in the name of the headphones and the model number. You will be able to buy a new there (or used unit on e-Bay) I absolutely love our headphones! They work great and have excellent stereo quality.
1414197
Purchase replacement ear bud tips from Amazon :-) You can get all different types and sizes.
1273050
The headphones have a short amount (2 inches?) of cabling sticking out of them, terminating in a 3.5 mm (1/8 inch) stereo male plug. This you cannot replace as the other end goes inside the headphones. If you want to replace the cable which attaches to that stem, you can replace it with just about any cable, just make sure one end is 3.5 mm (1/8 in) stereo female. I got a similar 8 foot cable from Radio Shack for like 8 USD.
1153932
hey there! ya, i was about to write a follow up. i got an insanely nice woman on the phone at AT support (found the # on the website) and she sent me a replacement cable for free. kind of amazing really. i would expect to pay at least the shipping if it hapens again. it kind of feels like i got another Xmas present because i wouldve had to buy a new set of headphones if i hadnt found a replacement cable. AT has won itself a loyal customer.
1589934
My headphones broke (again) and I spoke with customer service and they said they ran out in all of their warehouses so they issued a refund. May still come with a warranty, not sure, but either way they are out of replacements and the headphones are almost guaranteed to break within a year.