hi I just buy the heater and I found that the light only turns into pink twice even I use a brand new battery...Why ???
145672
It sounds like you have a defective device. Contact Panasonic Customer Service or Amazon customer service.
145673
As most of the reviewers wrote, this curler eats batteries very quickly. So depending on what kind of batteries you use and how long you leave it on, a battery can be dead after a few use. It also takes much longer to turn pink when battery is not new. I used to use cheap Ikea batteries and I had to replace it once in 4-5 days. Now I use Duracell rechargeable batteries and it lasts for much longer.
145674
I am not sure why that is happening. My new battery usually lasts about 14 times of use. Are the batteries bought recently or have they expired??
145675
I use this product every day, I wait for the pink color to appear, wait another's vew minutes & use it...works great!If you are not getting a pink color all the time: first check to see if your battery is installed properly. I say this, because I've done it wrong a few times. Second if all is as it should be, perhaps there's a default in you product. In which case, return it for another one...when operating well it's Greats!
145676
We recommend you change the battery when the ready indicator on the back of the heater does not change from purple to pink within 2 minutes after switching the product on. If you change the battery and the pink color does not appear within 2 minutes we recommend you use the below link to locate an authorized service center. www.panasonic.com/repair
1006305
Mine shows pink as well I don't think the led color is a defect. The LED turns blue on full charge.
1846498
I had same problem. Keep pushing the Temp. button until all the lights on top row are lit. The only light on bottom row that is lit will be the 20 degree one. Works great. Hope this helps
1459262
I think the red light comes on when the heater comes on. No idea why you'd need to know that, since the plate is hot either way. I am returning mine, it leaks all over the place, including from where the wire attaches to the iron!
904585
Your heater is broken. This happened to me as well. I've gone through a lot of steam cleaners, but this had the shortest life span.
803547
My heater does the same.I had two since the first broke. I think their thermostats just dont work well.
2043582
I have been using a cheap $10 tetra heater. Have had no problems for 6 months so far. But the led lighta on my tank are quitting one by one. Im a bit disappointed in that because the tank was so expensive.
2233396
I had the same problem. I first replaced the over protection switch and the hi limit switch. heater then came on and as you have it just ran hot even in air dry, so I replaced the thermostat and the heater still remain hot and brightly glowing. I talked to a repairman and he said to check the heater for a short to ground. It was shorted. Replaced the element that only had one of the ceramic element holders broke. This fixed my problem. I hope this helps.
1934684
I never kept the product because mine came broke on delivery. How ever Halogen lights can get warm and go off but not every 10 minutes, something is wrong with your light to make it over heat that quickly. Did you put a higher walt bulb in it by any chance? That might account for the problem otherwise you got a defected one contact them. Hope this helped Good Luck Shari
768686
No problem with ours - we did change out the old electric socket for a new one though. The old one was slightly loose & pretty old. We have a Heat Surge Accent also. These heaters are awesome!
675779
No problem lighting heater. Hold button down for about 10 seconds, release and depress button again. Residual gas from first press should help firing it right up.
1643596
Maybe it's the unit or maybe all 3 lights aren't flashing. Push the wrong button and you turn off 1 or more heaters. One of my heaters did go out but not after 3 uses.
487229
I would contact customer service. The one I bought was fine so I really have not had this particular issue. However many have told mr their customer service is outstading at Amazon. The chandelier is beautiful once you get yours up you will be happy, so don't give up on this one. Perhaps you can get a replacement even. Hope you get this resolved soon and enjoy your light.
1226555
Hello, the exact same happened to mine after about 1 year of use. I removed the unit, drained it and opened up the top. On mine, one of the connections from the thermostat to the heating element had broken. I repaired mine with some silver solder and a small butane torch. It's been working great ever since. That was approx 2 years ago. My advice is, it's not working anyway, so just tinker around with it. Just remember to put the heating element in water before you power it up or you may burn it up.
1160897
Do a little experimenting before you blame the heater. Submerge the heater in a bowl of ice water and plug the heater into an indoor GFI socket near the kitchen sink to see if it really is the heater or the socket. In my case, it turned out that the outdoor GFI plug was not completely resetting when I pushed the reset. Plug in a lamp when resetting the GFI until you know the socket is live. Toggle the reset button a few times, then try your heater. If it trips the GFI, you should be able to hear a distinct click. Personally, I have not had a good experience trying to contact the manufacturer. Good luck.
2019777
If you are using the remote you might want to check the timer setting. if that is not it I heater has a very good customer service department. here is the website. www.iheaterstore.com/
1654173
I would send it back. I have had mine for some time and have had no issues with mine. Sounds like a bad light sensor. Good luck.