cheering Minnie has batteries and I turned it to on but Minnie still won't cheer?
148997
Are they new batteries? If so make sure you have them in correctly, I sometimes put them in wrong when not paying attention. If that doesn't work then you may have a faulty toy!
148998
Hello, I do understand that you put a new battery in and that she will not cheer, I do not understand why she won't cheer. I had checked them before listing them and they all worked. Would you please try to remove the battery and then rub steel wool on the metal part where the battery attaches and then try again. Please let me know what happens when you do this. Steve
148999
Please make sure the batteries are installed correctly and that all battery panels have been re-attached (some toys will not operate when the battery panel is removed). If the item still does not work I would recommend returning it as defective and request that Amazon send you a replacement item. Thank you!
71545
You turn it upside down, and there should be a hole or slot on its back. In there is a roundish device with a flat side. There is a switch on it and a tag. Pull out the tag thing and turn on the switch. It should either purr or scream. If it screams switch it the other way and it should purr. If this doesn't work maybe replace the batteries in the switch part.
2101832
just make sure its charged up. mine came charged. see if it has a color lite when you plug it in and see if it changes when it's charged.
720771
The one I purchased worked when I purchased it and it is still working. I agree with the other answers. It probably got turned on by accident. This is a great toy and well be worth contacting the seller to have the opportunity to make it right.
394513
There is a little tab on the ball that needs to be pulled in order to activate the battery. I have had no problem with the twinkle balls I have ordered.
1422009
Same Here Patricia. We just got ours last week and we let it sit for hours then turned it on and nothing!! It won't get cold, won't turn on and if it does have a light...it's not working either. I'm sending it back. Good luck with yours.
1497904
Wish I could help. Got mine for my grandson last Christmas. It worked right away, was a huge hit, and a year later it's still working. Sorry I can't offer any advice.
1325635
The same thing happened to me. I bought 2 of them and 1 don't turn on . I also replaced the batteries and it still doesn't work. I don't know how to replace it eather because the packaging has been taken out to the trash.
260182
I had the same issue. I had to wiggle it a bit. Ot worked for all of 1 hour. I suggest getting a new one and return this. Sorry about that
1413962
Sofia, make sure the batteries are in just right. Its really easy for the batteries to not be exactly where they are supposed (too far to right or left) also make sure they are in tight.
1907515
My little boys did the same thing. We found if you will leave it pluged up for five or so minutes before turning it on to play while pluged in this doesn't happen. Hope this helps. It worked for us.
1103831
Mine didn't work very well either. It would purr, but not always walk. I was pretty disappointed, but my daughter didn't care. Did you try changing the batteries?
1093410
make sure you are pressing the metal on both hands. I thought our batteries were dead, too. but they were not. My next thought was to take the battery out and check the size, but that wasn't necessary.
298908
That is the only troubleshooting tip the directions give - turn off and then on again. Okay, I did that, hoping against hope. I did it many, many times, but it never did anything. If Hasbro won't repair our unit, I guess S'mores is off to the glue factory.
1640429
Haven't had that problem, but kept it fed and played with. There is a reset button where the batteries are inserted. BTW, I bought multiple Furbys for my grandchildren. Played with all of them and they just have their own personalities. One is super hyperactive. Even though it's personality changed to valley girl she was still still hyper. Guess it's like kids the luck of the draw.
1075806
Try a different battery than the one that was in it and the one you replaced. If that doesn't work make certain the 2 posts are inserted as far as they will go. Now, a problem my niece had, on the wheel with all the balls. Make certain they are equally spaced. I think if the balls are to close together it throws the balance off. One wheel will turn to allow you to do this. If this doesn't correct the problem send it back to Amazon. Note: I stopped using mine because a battery only lasts about 3 months and there is no on/off switch for times when you don't want it running. It's a bother to always remove the batter. Try a different battery than the one that was in it and the one you replaced. If that doesn't work make certain the 2 posts are inserted as far as they will go. Now, a problem my niece had, on the wheel with all the balls. Make certain they are equally spaced. I think if the balls are to close together it throws the balance off. One wheel will turn to allow you to do this. If this doesn't correct the problem send it back to Amazon. Note: I stopped using mine because a battery only lasts about 3 months and there is no on/off switch for times when you don't want it running. It's a bother to... » Read More Try a different battery than the one that was in it and the one you replaced. If that doesn't work make certain the 2 posts are inserted as far as they will go. Now, a problem my niece had, on the wheel with all the balls. Make certain they are equally spaced. I think if the balls are to close together it throws the balance off. One wheel will turn to allow you to do this. If this doesn't correct the problem send it back to Amazon. Note: I stopped using mine because a battery only lasts about 3 months and there is no on/off switch for times when you don't want it running. It's a bother to always remove the batter. « Show Less
574757
I had nothing glowing on mine. Return it if you still can. The next thing that goes out is the fan motor. I had 2 of these. I just received the 2nd one plugged it in and the fan went out. Biggest piece of junk.