My case is cracked it says there is a warranty how do I replace it?
159038
https://m.otterbox.com/on/demandware.store/Sites-otterbox_us-Site/default/CustomerService-Warranty Go to otterbox website and do the warranty form.
355486
definitely get warranty, mine broke before i ever used it. too bad i didn't take it out of the case for over two months after i bought it, i cant return it now
1156937
if you bought it with the one year warranty they should replace it for you. Thats how i bought mine.
659003
Hello Jungyu Yoon,The lifetime warranty is offered and handled by ArmorSuit. The replacement is a simple process. Simply go to the following link for warranty instructions: http://www.armorsuit.com/warranty. If you have any questions, please feel free to contact us through Amazon for better assistance.iTech Accessory
838503
yes, you may replace it. just youtube it, even search here for battery replacement, i did it it looks like regular battery and its easy to remove once you open the case
539936
contact Apple Care first. Otherwise you have to take it to an Apple store for inspection
2032857
I agree with the other feedback. The case was in one piece when I received it. Ask for a replacement.
856284
Per information on their website, I believe this is false. You could call their customer service, but if you look under Product Warranty off the "support" tab on their website you can read all their info. I think they will just replace the case within a certain time frame after purchase.
1232466
Call the TopCase. Find their website and got to costumer service. Best of luck.
818496
I bought mine because a friend had one; he spoke highly of the case as much because of the customer service he got. He needed something replaced and the company jumped right on it. I say give them a call and see if they can help.
1459495
The plastic broke on the case. I called Otterbox to do a warranty claim. I had to send them pictures or the broken piece and the inside label. They them told me that it wasn't covered under warranty because it was not a genuine Otterbox case.
1527598
I am not sure about a warranty, but I would expect the company/Amazon to replace a broken case that arrived in the mail.
1688035
You can contact the company and they will replace it. I broke mine, and they sent me another for no charge. Look them up on the internet. Call the corporate number, and they will connect you with customer service. I had to call them twice to remind them to send it, but they were very nice about it.
100307
you can sign up for the warranty replacement in Zagg.com. It was really easy to set up for me in my opinion. You have to remember when you have purchased your zagg screen protector. Other than that, it is easy to set for it in zagg.com. Also, in your product's box, you can find the information about where to register for the warranty. That's where I found my information about it.Hopefully it helped!Sincerely,Youn Ki Lee
462648
According to the papers all you have to do is contact support and they will send you a free replacement. Ill try to post a pic of it on Amazon here soon.
1623452
I`m sorry, Frederick, I have a different case.What I can say is that I bought a used one -"like new", and it broke in less than 4 weeks!!!!Will never buy from this seller again, for sure!
293623
Yes Google otterbox customer service number and call they will send u a new one