How long is this product guaranteed for? I've gotten one which I've used sparingly and it stopped working.
160467
I don't know about any guarantee for this. But we use ours only a few times a week to demostrate focus and the sub-conscious mind and have had no problems. Very happy with it.
116128
I have two of them that I bought over a year ago and they have worked flawlessly. My experience has been great. Hope you have better luck with your next one.
788957
Having no problem with mine. But I should think it should last at least a year. I'd contact seller.
844674
Mine stopped after 2 months. I didn't get the chance to try to get a replacement. Anyone know how I can go about this?
872914
I've had to replace mine in the past. Sometimes they just stop working. If it was within 1year of your purchase, they should send you a replacement at no charge.
2191422
Mine worked for around 4 months. Seller (DBROTH) seemed so willing and happy to support it with a replacement, but after two promises that my replacements (I bought 2) were shipping "any day now", I never got anything. Finally had to resolve through Amazon as seller became unresponsive to further email, and they, of course, refunded money within 10 minutes. As usual, Amazon = awesome; some marketplace sellers = duds.
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.
2013857
Mines quit working a month ago. I have nothing good to say about it. When the vendor we had.
1242636
Wish I could help you. The unit stopped working completely the third time I used it, just past the 30 day warranty. Amazon was nice enough to make it good and refund my money. Great company, Amazon.
433630
As far as I can tell, there is a 30-day return policy through Amazon. After that, they say that you can contact them about an extended guarantee. It doesn't appear promising to me about a warranty that far out. I've had mine for about 2 months. Works great, so far.
1448525
Answer from Bandes is correct. Mine lasted 5 days before it stopped working.
2005581
Maybe I just was sent a bad one, but mine stopped working after 4 times. Thank goodness I was within the time frame and I could return it.
920669
Probably no guarantee at this point.. unless Amazon will back it, it's worth a try and a phone call. This are pretty much disposable after awhile. The loss of power tells me there is probably a short in the power core.. I really don't think you should be using it.. Hope this helps
2180230
My husband seems to think that it's guaranteed for at least 3 years, but I'm really not sure and couldn't find anything related to a guarantee. On a separate note, the previous battery lasted for years and this one is working fine.
664826
I got that message too, and then it just stopped working. You'll probably have to return it.
1709459
Nope...mine lasted about the same amount of time...ending up tossing it. Inferior product IMO.
1003993
To tell you the truth, mine stopped working, hopefully I can repair it myself..so you might want to get something else