Any replacement feature for this product? Bought these as a gift for my Son, the ON/OFF button broke off within 5 months
174128
Not that i know of but when my broke i contacted the company and they sent me a replacement without having to mail the broken one to them. I thought that was great. The problem with my forst pair was the charging connection was not working inside the ear pc. Hope this helps.
174129
I'd suggest contacting the manufacturer directly to see if they will replace. Get a copy of your receipt from the past purchases and see if they can help with a replacement
2246776
I would contact the seller and see if they will replace...mine does have the separate clicks.
1694666
Mine stopped working too. I'm very disappointed in this product. I don't know the replacement piece. Sorry
320858
Mine stopped working too. Worked great for a while, but now it will not turn on even if fully charged. I think the switch is just low quality and breaks easily.
144153
You click on the on button. Just play with it. Like tap two times and something will happen. Then click once and see. It is definitely in the on off button. Once you get it figured out it is easy. Sorry this isn't clearer but I got mine a while ago. Try what I said though. Good luck!
704667
Same problem! After a few months all the lettering had rubbed off. Now the buttons are completely blank. Very disappointing!
1475350
You must have hit the wrong button. I am just a customer. If you keep hunting around you will find someone to purchase from. I searched on the internet last time and bought them. I did not find them on Amazon.
1241604
The buttons quit working on mine about 9 months after purchase. I called B&D; and they helped me get a replacement.
995600
I returned this product because the on/off button didn't work, so I don't know the answers to your questions.
1085123
I haven't had such a problem, but I have experienced sluggish or incorrect response to the button control which was solved with the remote use. If your buttons work & you have after purchase warrantee, I would suggest using the warrantee to repair. If buttons work but not the remote then question the remote performance. Sorry I'm not more help. I have, however, purchased 4 units for myself and others and had issues twice that had to be resolved thru warantee use. Good Luck!
1630316
I have the same issue. I've had mine several months without issue, but feel the day will come that the button breaks. I bought another brand (emsa) at around the same time - it was a bit more $ but works so much better
1254531
Good luck, My on/off switch broke after a year. It now sits with the hopes I can find a replacement part. Please help me. It was a good accessory that is not being used.
1405244
I never had a chance to try; mine stopped working after 4 workouts. The on/off button stopped working.
42980
No! I just contacted the manufacturer and they only warranty for 6 months! Disappointing! I have owned mine less than a year but over the 6 months so no replacement for me!
163925
there is on off button switch. check their website for the full explanation and video on it.
1434541
Thank you for responding :) We figured it out by going to a YouTube video. The gentleman said to hold both buttons in (at the same time) on the remote control - for 10 seconds or more and that turns the sound off. If you want to turn the sound back on then you do the same thing again. Thanks again everyone!
1510992
I hold the off button for 4 to 5 seconds and then it turns off, I never hear it again. :)