Do we have to request special shipping so the supplement will not spoil? How long does the ice pack last?
141039
We ship with ice packs and insulated packaging at no additional cost. For orders placed Thursday through Friday, the order is held until Monday for shipment. For customers choosing the free shipping method, we send the probiotic via Priority mail, which usually takes 2-3 business days. Customers are always welcome to purchase overnight shipping to expedite the shipping process. The ice pack is designed to last 12-24 hours only depending upon conditions.
141040
Dear H, We send them with an ice pack. We expect that the ice pack will melt, it does keep the item from experiencing temperature extremes. We ship priority and do not ship on Fridays. Lisa C Nutritional Institute
1653980
Unfortunately, Swanson Health Products does not ship any product with a cold pack. We have found that the delivery time is not long enough to damage the quality or potency of Probiotics. -Swanson Health Products
927722
Hello, Unfortunately, we do not offer ice packs within packaging. Shipping time is not long enough to have a significant impact on the quality of the products. We test our products throughout the shelf life to ensure they meet the label claim. We ship our products to Arizona to be tested for potency and purity by independent third party labs. Please be assured the potency is still meeting label claim despite shipment in high temperatures. We hope this information is helpful. If there is anything else we can assist you with, please let us know! -Anna H.
137780
HI the probiotics companies allow for some die off when shipping. They have more of the bacteria strains then what is listed on the box. We do have ice packs that we can ship with and just request it. Please note the ice will melt before the item gets there but will keep cool for a while but it will not be like when you ship meat on dry ice or anything like that.
216569
Dear Bonnie,We are happy to say that we do ship during the summer. Test results prove that the product continues to meet the label claim for potency which tells us that the supplements are able to withstand heat during shipment without damage. As long as you keep the supplements in a cool, dry place once you receive them, they will be fine.-Kally N
153732
Dear Valued Customer, To answer your questions: no, this product is not shipped in Ice and it will take 3-4 business days for delivery from our warehouse to the zip code provided. Thank you and have a great day. DrVita Customer Service
1893045
No...no ice pack so I called n they gave me the answer that it is refrigerated until shipped...but I live in the desert ...Also sat in my outside mailbox for a day....bottom line its better if u buy at store...
2042150
Hello Karen, We do ship it frozen and we include ice packs, but very likely the product will not arrive frozen to its destination. I hope this answers your question!
1893044
I would not order this product from amazon again. It was warm. Unless you pay extra to overnight it. No ice pack. I ordered it from vitacost which had an ice pack but it wasn't cold by the time I received it. My advice is to order it elsewhere & have it overnighted.
1867876
I received mine on no ice. But with it being in the 20's out I didn't think it would matter since it was a 2 day shipment.
1169107
HiWe ship all of our cold product in a Styrofoam container with ice packs. We ship them at the beginning of the week to try and prevent them from sitting in the postal office. The product can be left at room temperature for a few days with out losing its strength.
1560692
I bought it for a surprise party. It came with cold packs two days before the party. I save in the refrigerator until the party. The left over were in the refrigerator for 4 days more and it was not spoiled. I don't know how long it last.
2144669
Mine came today and there was NO ice pack! So it has been in the 80's during shipment 6-18-14..are these worth taking? The bottle just says: Storage: refrigerate and keep tightly closed. My storage will be refrigerated but what about the storage before me? I will take these and see if these help. But for the price, if they were hurt by the previous lack of care for the probiotics, not a good purchase. And I will not purchase again and never know if they would have been good after all!
1569355
i keep it in the refrigerator... pretty sure it needs to be...mine did not ship with ice and i was NOT happy about that I even asked BEFORE if they would they said yes but did not...: (
1869974
Hi Cinthia. We ship this product in a box with an ice pack in it. Could you please let us know where this supposed to be shipped to? Thank you for your inquiry. Please let us know if you have any more questions. Nutricelebrity.
384826
I would be careful about this POLAR ICE PACK. They have a good product except for the ice packs. The ice packs do not stay frozen very long. I also have a ice pack that I bought from CVS and this stay frozen much longer.
524472
Probably not. Most places don't send it in a cooler. It needs to be kept cool. If the shipper is Kirkman, they will send with ice pack but add quite a bit to the cost for this. Even so, many times the ice pack is no longer cool when received, especially during hot weather.