Hi Everyone, after I heat the wax with lighter, the smoke? creates black splotchy areas in the red wax after I seal it! Anyway to avoid this? Thanks
142305
Get a small spoon or ladle and put the wax inside of it, then wave the spoon/ladle over the flame of a candle. No chance of any scorching.
1965025
I had a slight odor but no smoking. This should only be used on a low heat setting. My handle burned a little, but I wasn't careful about keeping it away from the flame.
2163856
from the factory they have oil on them and with the amount of heat created by the light it will burn the oil. This should only happen first couple times you use it, if it persists then you might have an issue.
1022379
You need to remove the logs and use only the lava rocks. This is the only way I got rid of the soot which was considerable, even coated my newly stained deck badly which really sucks. Wish I would have realized this before using the logs which instantly turned black upon using them along with soot floating off. I haven't tried different logs since the look of the flames with lava rocks only look great to me and my wife. I had to scrub my deck to get the soot off which wasn't easy. I think the quality of logs is low since I have been using a natural gas fire place in my house, two of them, for 18 years with no sign of soot or the logs turning black.
749762
Did you check to ensure there is no fouling of the ignition wire? This happened on my previous torch and I never could get the igniter clean enough to use again...so I ordered a new torch.
2212527
Kathleen I bought this spool and it is not waxed, I make candles and have to wax all of my wicks. Sounds like a cool project you are doing, I hope it works. Val
1332861
Haven't used the wax yet as it has been too hot here to open the house. Plan to use it with in the next 2 weeks so email me after the 16th and I will let you know my experience. I miss the colorized Bruce Floor wax and cleaner also. Linda
1899390
I agree, the black residue is hard to get off. I've had best luck rubbing with a microfiber cloth just as the product is drying, about 30 seconds after the start of buffing. I then spray a little mothers aluminum wheel polish and wipe, it seems to have the same chemical base, gets a lot more black off but it seems to spot a little. Hope this helps.
683520
I did invest in the little Parissa wax warmer and I love it. It heats the wax evenly within 30 minutes, and it brings the wax to the right consistency. I have used the little pan of wax placed in another pan over low heat, but I found it gets messy and I got wax in the other pan. Much easier to do the wax warmer. So convenient. Good luck!
930276
I've used mine twice without a bit of smoke. How did you clean the unit. Spray 409 let it stand a while, spray again and let it stand awhile longer. Then take a wet Mr Clean kitchen sponge over the entire unit inside and out. Wipe dry for a brand new looking unit. I couldn't believe how clean the unit came using the 409/Mr Clean kitchen sponge. Smoke, there might be food touching the unit as it rotates which, I would like, would cause smoke. Make sure that no food touches the heating unit while the food is rotating.
1755353
Hi. I used a drink can tab and tied the wick around the tab and hot glued to bottom of container. The only problem I had was when I pored the wax the tab came loose. So the next time I let the wax cool a bit more and it stayed better. But im not sure how it will hold up when you burn the candle.
1123282
Agreed. Am thinking it is fake product. The paper sealing strip was not on this jar. Am planning to file complaint against seller.Update: Contacted Waxelene. They had a "wonky" batch from some beeswax that they got a lot of customer feedback about the pale color and "off/smokey" odor. They are amazing people with great product.
906404
The wax? Not at all. Just be sure to warm it up with your fingers (body heat) before applying. Also, make sure to brush in thoroughly.
1048697
New or old, you'll be fine. This liquid wax is very forgiving... even if you get it on black trim. All you have to do is buff it out with a clean towel. It went on/ off easy and the results are great. It will help if you have a good base.... meaning you've cleaned off all other contaminants. I clayed and polished first and then used the liquid wax.
32929
It will help. Without waxing the string just burns. If you didnt wax you still can just use a lighter to melt some of the surface.
1618667
i have only used it on my hands and been very careful not to drip outside the unit - i reuse the wax since i'm the only person using it - i was leaving it on all the time but decided to call the manufacturer about that and was told it would burn out very quickly if i didnt turn the unit off after each use - so now i do that but find i dont have 2 hours to wait each time i want to use it which means i use it less often :( why dont you call them directly, like i did, and ask about cleaning it - i just found this # 1-866-360-3226 and they may be able to direct you to the correct department - they are part of Merck - good luck (PS i like the idea noted below about wiping it after each use) i have only used it on my hands and been very careful not to drip outside the unit - i reuse the wax since i'm the only person using it - i was leaving it on all the time but decided to call the manufacturer about that and was told it would burn out very quickly if i didnt turn the unit off after each use - so now i do that but find i dont have 2 hours to wait each time i want to use it which means i use it less often :( why dont you call them directly, like i did, and ask about cleaning it - i just found this # 1-866-360-3226 and they may be able to direct you to the correct department -... » Read More i have only used it on my hands and been very careful not to drip outside the unit - i reuse the wax since i'm the only person using it - i was leaving it on all the time but decided to call the manufacturer about that and was told it would burn out very quickly if i didnt turn the unit off after each use - so now i do that but find i dont have 2 hours to wait each time i want to use it which means i use it less often :( why dont you call them directly, like i did, and ask about cleaning it - i just found this # 1-866-360-3226 and they may be able to direct you to the correct department - they are part of Merck - good luck (PS i like the idea noted below about wiping it after each use) « Show Less
1638733
It sounds like it could be either: water in the kerosene, or carbon build up on the wick. Check the wick, it should be soft. If you can see carbon on it, or it feels hard, do a dry burn. Check your owners manual for directions, but be sure to let the heater go through a dry burn cycle outdoors.....it can be very smoky. Good luck.