I just received mine in the mail and it does not work at all,the contact point seems to be defective ,and i tried multiple sockets , can it be fixed?
142058
Probably,First remove the bulb from the socket. Then get an old copper penny and...On second thought perhaps you should utilize Amazon's stellar customer service and exchange the defective item for another.
142059
It is probably not screwing down all the way, due to the bulky ceramic base; mine didn't either. I purchased a simple extender so it fits better in the socket. Mine does stick up out of the top of the torchiere, but it is hardly noticeable. GL
142060
Not that I am qualified to answer an issue like this (I did not make it) but if it happened to me, I'd arrange for a return - the bulbs are fantastic though my 2 are still going strong! Try to get a refund - don't take a chance with faulty lighting - it could cost $$$ in the long run.
142061
I have no idea. Mine was in good shape although it is huge! I've had good luck getting refunds and replacements from Amazon, especially by calling them.
2267995
Mine works perfectly fine. I can't see how you could misuse it so I assume it has an issue. You should send it back to Amazon
1652724
mine stopped working after only couple days...called company they said to reset it to unplug for one minute plug back in if that don't reset it take back to store...they told me they are having an internal problem with tis model....take it back now if I was you....
2090828
Send it back. I haven't had any problems with the one I bought. Sorry yours doesn't work.
2119055
I wish I could help you out, but mine doesn't work either. I thought maybe mine was just a lemon since almost all the other reviews were fine. If I figure anything out with mine I will message you to let you know =) Sorry yours isn't working either =(
554218
There are times when you can just replace the socket and your problem is solved. Check to see if the centre tab at the bottom of the socket looks burned. If so, it could be just a simple socket replacement and your good to go again.
1737288
Sorry for your problem. Mine has worked fine with no problems. Send it back. May have gotten a bad one.
1477092
I tried ineach of the two sockets, both up and down. Would not fitat all. Tried two other sockets as well. May just be my apartment although I have never had trouble with any other item. Just thought you might want to know.
27488
I have the same problem. One port doesn't work at all and the other is finicky!! Wish I knew. I looked as well!! Believe me I want a new one or my money back Good Luck!
1533901
Mine works fine. You shouldn't be having any problems, and may have a defect, so I would contact the seller. If it's the same company who sold me mine.... Good luck! Between them and Amazon, I was on my own with an issue.
2249016
i have never had a problem maybe you need to send it back and try a new one .......
82831
Mine doesn't work at all... Read my review. Stay away from this one. JUNK!!
38288
I had many problems with this myself. I tried to figure that out however was unsuccessful. I purchased other similar switches so I do not think I received a faulty switch. I would suggest YouTube.
1834208
Best bet, send it back and ask for a new one. Mine has worked fine since day one. You deserve for yours to work also. Hope this helps bro.
1406758
Ok sorry I have had mine a while and works! I bought several items like this and used them through xmas! They all worked fine I would contact seller and ask for exchange or return? Sorry that's all I can do
2199211
That is what happened to mine. I tried reconnecting, removing the connection, renewing it and nothing works. Bottom line is that the product does not work as advertised. I recommend that you return it.
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.