Mines just broke! They can still be used as normal headphones but no longer with the bass. Any idea of who can fix it? If they can be fixed?
140243
I had three go bad in a matter of a few weeks. I don't know of a way to fix them. Sorry. I went to the iRig HD. It's pricier but worth it
224920
Hope they have. However recently within the last week the earphones have been shutting off for no apparent reason. BTW, I've owned them for about 2 months & really enjoy them. But I'm a little concern about this shutting off & hopefully it was just a one time thing.
1907115
Same thing happened with ours, and the plastic started to crack and fall apart. We do not know of any replacements and ordered new headphones.
303629
Well check your warranty, I'm not sure what it is.You got a year out of em, based on my experience you didi pretty good. I've never had a pair of headphones last a year. I hope you got the service plan. I got it on my beats but since they only lasted two months, I took them back and never used it. Headphones are notorious for failing, if you spend real money, next time, get the plan. I suspect you're s.o.l.
828972
I have been unsuccessful in pairing these headphones to ANYTHING. If you have better luck than I, I would be interested in hearing about it. (Sorry that I have been of no help). Good Luck!
825390
These guys do not honor their warranties. Noisy headphones anyway. Get some Sennheisers, or Skull Candy those companies are good
1711103
I got mine back in September I think and they just now broke today sorta. The left earbud doesn't produce as much sound as the right after they both got pulled out of my ears. Other than that they are amazing.
2268522
Solution: break in time. I've had 2 pair and both were incredibly muddy/heavy bass out of the box. Audiophile friend suggested breaking them in. Hooked them to a receiver and played music at moderate listening level through each of them for a few days. Result was incredibly wonderful sound - best headphones I've ever had. I've had them for over one year and love them more each day. Listen to them daily.
720788
this happened to me, too- cord rot and they quit working altogether about two months later. By the time i got around to finding my receipt, it was a month out of warranty. Bummer. Mine did last just about 2 years though (E2C), and i use them for exercising every day, over the ear. Great earphones. I miss them, and the Klipsch S4 i bought as replacements don't sound nearly as good (high end is missing). I may just by the S115 Shures since they are a "dynamic" earphone as well.
12850
I would say try to call them. My JBuds were great then one day they just stopped working.... O_o I called in, explained that they don't work and they shipped out new headphones the same day. I've never dealt with better customer service, no dumb questions were asked like "Did I cut the wire or chew it" (Sony customer service lol) they just sent it out. I could have gotten lucky but who knows, call them at 1.866.358.6640 and good luck.
40424
Mine are defective too, these are terrible. You have to hold down that little plastic piece for the headphones to work. Worst headphones I've purchased and for this price it is BS
1614910
Um... It's worth of try, in advance. They broke on my, but the left side and mic works. The right one doesn't.
2028522
My father has no issue using them in any port that can be used by standard headphones. Are they possibly damaged? or the ports at the gym?
1115496
Mine broke too. :( I would love to know the answer to this question .. anyone know how to contact the seller?
1589934
My headphones broke (again) and I spoke with customer service and they said they ran out in all of their warehouses so they issued a refund. May still come with a warranty, not sure, but either way they are out of replacements and the headphones are almost guaranteed to break within a year.
1971810
I agree with the other two posters, call the technical service and go over it with them. Since I have never bought a second set of headphones I'm not quit sure what the hookup procedure is. You could have defective headphones or there is a simple trick to make them work.Mike
1594025
The drive is in the slot, I've reset it with the pins and spent an hour on tech support with PS3 and these brand new, out of the box headphones will not work. Anyone have any suggestions?