WE recently puchased you cotton candy maker and cart, the wheels have broken, is it possible to buy a new cart or wheel assembly?
142510
I contacted the company when one of the legs on my popcorn cart broke(same manufacturer) and they sent out a replacement immediately. Their customer service is top notch and very friendly.
1284239
Yes, ours came with broken parts, and the company said the pieces are already in the mail and should be here tomorrow. Several pieces were broken, but the shipping box was in tact. So just contact the seller. Update...the new parts just arrived, and they sent some extras too.
1904796
We use the cart a lot and haven't had a bit of trouble with it or blew a tire out I believe it had a warrenty for so long.. will have to contact Amazon and see what can be done
2200454
I have not needed any extra as of yet, but I would try to take the wheel to a hobby store or write to maker of the toy. If you find them, please let me know.
1794791
Best choice products and I have not heard from them yet on receiving a new one the bottom is flimsy and the wheel sheered off so it broke the screw. My recommendation don't purchase came damaged - let them know - now word from them and here I sit over 100.00 gone and nothing worth while to show for it. Purchase elsewhere.
438237
there is no trick I am so upset with this item I just want to chuck it in trash but my sister bought one first and hers is on steriodes or something and she has no problems and if we put both machines side by side there is only one diffrence hers works and mine does not. The cotton candy machine does not work either. Sorry your luck is as bad as mine. Janet
478546
Sorry, I returned both of ours long ago when the plastic holding the wheels on broke, twice. I recommend the Milan Handy Caddy instead. It works great and hasn't broken!
1015220
I have one broken too. I would thing you can contact the company. Look it up on Amazon. I love mine but they are very fragile.
1264170
Mine is fine, but one wheel keeps popping off!! Sorry you cart is ripping. Gorilla glue?
813580
No issues, two children play with cart. Sorry to hear your having so much trouble.
1619955
same thing happened to me. i called lorell the maker of the file cabinet & they have a replacement part for the wheel.
41001
Same here. Mine is also broken. The spring on the flip flop straw is missing. Will be good if we can get a replacement lid.
870740
As far as I know, the company doesn't sell replacement parts. I can find anything online. I will mail you mine. Part of the track broke, so I can't use it again.
2263768
Remove the little plastic pieces. Stand the cart on one end (preferably on a carpet where it won't slip). Press the wheel on the metal piece very hard (using your weight if necessary). You will hear a click and it will be on. Turn over and do the same with the other wheel. Good luck. I love mine.
1398957
Sorry. The one we bought was the first one we purchased. Our granddaughters LOVE it. They've only had it since Christmas so I hope the wheels are still working. Let me know if you find out where to get replacement wheels. The way they're using it, they'll need them also.
1218176
Sorry, haven't had to replace the grinder wheel. Have you contacted Melitta - https://www.melitta.com/en/Contact-Us-1613,69333.html
970555
I found replacement wheels somewhere, but we needed all 4 wheels so it was cheaper to buy the whole rolling walker.