I purchased this laptop about a year or two ago and the LCD screen started to go bad. I was wondering where I would be able to purchase a replacement?
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you can purchase it online and replace it yourself if you need assistance, plz call proton computers at 630 627 7623 and we can provide you info on how to get this done. may god bless you and family.
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Brian, I am so unqualified to answer your question, it is almost funny. When I replaced mine, I made sure the number was exactly the same as mine. Then I watched every Youtube video on how to replace my exact LCD screen that I could find. I figured it was worth a shot because it would be far cheaper than buying a new laptop. I did replace the screen and it works. There was a difference in where the plug connected (left or right and mine was the opposite, I don't remember which was which) but luckily the length of the cord was long enough and flat enough that I could connect it and fold it over and it actually fit just fine behind the screen when everything was put back together. Good Luck, Wendie Brian, I am so unqualified to answer your question, it is almost funny. When I replaced mine, I made sure the number was exactly the same as mine. Then I watched every Youtube video on how to replace my exact LCD screen that I could find. I figured it was worth a shot because it would be far cheaper than buying a new laptop. I did replace the screen and it works. There was a difference in where the plug connected (left or right and mine was the opposite, I don't remember which was which) but luckily the length of the cord was long enough and flat enough that I could connect it and fold it... » Read More Brian, I am so unqualified to answer your question, it is almost funny. When I replaced mine, I made sure the number was exactly the same as mine. Then I watched every Youtube video on how to replace my exact LCD screen that I could find. I figured it was worth a shot because it would be far cheaper than buying a new laptop. I did replace the screen and it works. There was a difference in where the plug connected (left or right and mine was the opposite, I don't remember which was which) but luckily the length of the cord was long enough and flat enough that I could connect it and fold it over and it actually fit just fine behind the screen when everything was put back together. Good Luck, Wendie « Show Less
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Yes, I used the replacement LCD on the exact same model laptop. Worked perfectly.
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Hi Amazon Customer, Thank you for your interest in one of our products. We would be more than happy to find a screen that is compatible with your laptop. In checking for screen compatibility, it is best that we go by the "part number" of the screen to ensure accuracy. You can find the part number at the back of the screen once it is taken out of the laptop.We look forward in doing business with you.Thank you,
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I would contact Lathem directly about a replacement. You might be able to get a new screen. They have always been helpful when I call.
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First, I'd contact Amazon to see if you're inside the return window since they'll probably be faster in replacing it. Then, if you're outside that window, you can contact ASUS and submit an RMA request. Hope this helps!
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Hi Tkh,I had the same problem as well. I got 3 black lines across the screen. I wonder how long does it take for them to replaced the lcd screen. At the same day? Thanks.
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The laptop is used and may not have any warranty. If you are interested I will provide you with serial number so you can check with the manufacturer.
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I had used this screen. It fits perfectly to the model written in description. But, I will suggest, to remove your broken LCD screen and check the connectors first. Match them with the connector shown in image here. It they are identical, it should fit and work for your laptop. If anything is wrong, Amazon alwys accepts returns. And that's why I love Amazon shopping.Hope this answer helps you.
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Hi Jorge, Thank you for reaching out. For accuracy on compatibility, please provide us the part number of the original screen. The part number is located at the back of the screen when it is taken out of the laptop. Example part number is LTN156AT20-W01. You may also send a picture of the back of screen to customerservice@techorbits.com Kindly focus on the characters around the bar-code. Please know that some screens have more than one bar-code. Please take pictures of each bar-code so I can help you locate the part number. Once I can confirm the correct part that you need, I would be able to provide you with the appropriate screen and price. If you have any further questions, you can reply back to this email or call us at 1-888-672-4870.
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I'm not sure but when shopping for replacement LCD screens you search by the model number. In your case look for replacement LCD for your model laptop and a great number of searches will populate displaying more in depth information as far as model/serial numbers.
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Cross check it with the model number on the back of your old screen. Don't count on what the model number of your computer tells you. When I used the CQ60-211dx model number a LED replacement screen was the only selection I was presented. It wasn't until I took the lap top apart that I found out it actually needed a LCD screen. Also if you purchasing from Viewone Tech. be warned. When I finally received the correct screen it didn't work. They wouldn't send a replacement, tried to charge a restock and never would pay for the freight incurred.
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Yes. My problem was a hardware failure. They told me if they could not fix it, they would give me a choice of check or Amazon gift card to buy a replacement. They were able to replace the part and returned my laptop to me ahead of schedule.
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In all honesty type the model number of your laptop into Google then type after the replacement screen amazon and usually the screen for your laptop should be right there
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I had the same problem with my Sony Vaio VPCEB31ME five months ago. I checked the serial number of the broken screen, it was matching with this LP156WH1(TL)(C1) LAPTOP LCD SCREEN and I bought it. It worked perfectly!
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I would suggest that you go to eBay and do a search for a replacement screen using your model number. Review the search results and then email the seller giving them your model number and serial number. They will then supply you with the replacement you need. Replacing the screen is not difficult.
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you don't have to reassemble your laptop to test the lcd, carefully connect it and place it against the back panel, no need to screw it in yet. 1) If your old lcd is cracked but still functions, I would reconnect it and verify it still works. 2) reconnect the new lcd carefully one more time. If you can't get the new LCD to work call the seller, they will check the part numbers and verify you received the correct one and help you. If you are dissatisfied with the seller response you can file an amazon A to Z claim against them, then amazon will help. Good luck.