Possibly lost a part while configuring my RAT7? So I got my new RAT7 in the mail yesterday and was tinkering with it. The first thing I did was remove the thumb tool of course, then I noticed a black circle object that I started loosening up. Then it just pops out, a spring following.Well I found the spring, but was there something holding the spring and weights in besides the thumb tool and should I worry about it? Possibly lost a part while configuring my RAT7? So I got my new RAT7 in the mail yesterday and was tinkering with it. The first thing I did was remove the thumb tool of course, then I noticed a... » Read More Possibly lost a part while configuring my RAT7? So I got my new RAT7 in the mail yesterday and was tinkering with it. The first thing I did was remove the thumb tool of course, then I noticed a black circle object that I started loosening up. Then it just pops out, a spring following.Well I found the spring, but was there something holding the spring and weights in besides the thumb tool and should I worry about it? « Show Less
141719
It was probably just the other black piece that holds the weights in, if the tool holds them in then I don't really see a problem.
809551
We had the same trouble. It took about 5 tries to get them in the right position. The position of the arm assembly is critical when the center nut is secured. Sounds easy, but drives a person crazy. I really don't know what happened , we just kept changing the secure position until, VOILA! they were in sync. Sorry , wish we could be more helpful. If you can , pick a Saturn mechanics brain.
693583
I'm sorry that happened! And I'm sorry that I can't help you with this issue... that is one for the manufacturer to help you with! Call them and and tell them what happened. It sounds like a major defect to me!!! Who knows, they may send you a new one at no charge! If they want the old one back, tell them that you want them to pay for the shipping costs or it won't be worth the hassle! I wish you the best!
1640845
Rotate the arm 1/4 turn and reinstall the thumb screw. Refer to instruction sheet if that does not make since.Thank you!
1469107
I had this happen, too. I guess vibration loosened it. Fortunately, I noticed it fall off and retrieved the front and the batteries. Know have the front attached with a piece of tape.
1173075
I think there is a rubber piece on the top. Pull that back and it might be in there. Haven't used mine in a while.
1446241
Just finished putting the bike together and am having the same problem. The seat is ridiculously loose, it rotates around and flexes up and down as I'm riding. It almost seems like it's intentionally built this way. Have either of you been able to fix this problem since you posted? Or are you just dealing with it? Thanks
735852
Call the company and ask them to send you the instructions for testing. However, when I spoke with them, they mentioned that a very fast mouse might be able to get in an out with the bait before the sensor went off. Also if the unit is dirty or a rat has very long nails (to keep the flesh from contacting the electrical plate), it might also be able to get in and out. The solution to that, they suggested, was to put a wet cloth or paper towel just outside the opening. The wet feet will make better contact with the electrical plates. (They can also send you instructions for cleaning the plates, just in case that's the problem.)
2186834
I had some problems getting the thing apart too. I uploaded a picture with instructions. Hold the lowest part of the base in one hand, and then unscrew the ring counterclockwise to get it apart. From some of the answers I've seen to questions, there must be different models being sold under the same name. I was able to to unscrew everything by hand (there's no Allan wrench needed).
300649
I was able to un-jam mine, but kept the new one I bought. There isn't one of the "typical" allen wrench "unjamming" features. However, as I recall I pulled it out and by putting my hand in and trying to rotate the "innards" was able to find the offending piece of metal wedged along the outer circumference and get it out. Then it was fine - and I reinstalled it. Try that first before ordering new. These are smaller than typical units - in my case the sink is smaller so this unit takes up less cabinet space underneath. If you have to replace it, I'd suggest getting the same unit and not getting one of the larger units you find at Home Depot etc. Hope that helped! I was able to un-jam mine, but kept the new one I bought. There isn't one of the "typical" allen wrench "unjamming" features. However, as I recall I pulled it out and by putting my hand in and trying to rotate the "innards" was able to find the offending piece of metal wedged along the outer circumference and get it out. Then it was fine - and I reinstalled it. Try that first before ordering new. These are smaller than typical units - in my case the sink is smaller so this unit takes up less cabinet space underneath. If you have to replace it, I'd suggest... » Read More I was able to un-jam mine, but kept the new one I bought. There isn't one of the "typical" allen wrench "unjamming" features. However, as I recall I pulled it out and by putting my hand in and trying to rotate the "innards" was able to find the offending piece of metal wedged along the outer circumference and get it out. Then it was fine - and I reinstalled it. Try that first before ordering new. These are smaller than typical units - in my case the sink is smaller so this unit takes up less cabinet space underneath. If you have to replace it, I'd suggest getting the same unit and not getting one of the larger units you find at Home Depot etc. Hope that helped! « Show Less
1318560
At first, when mine arrived I thought the same thing. Then I noticed, what I first thought was just some packing tape stuck on the end, was indeed the screws. Now if yours was not the case (i.e. the screws are indeed missing), then I would hope that the manufacturer would supply them if you contact them . If for whatever reason they would not send you the screws, you can purchase 2 thumbscrews at any hardware store. Hope this helps and enjoy the basket!
288204
you unscrew the tool on the back and the black circle part with spring pops off and u add remove the weights. I cant see it getting stuck >u need to unscrew the silver tool. screw the black piece if thats stuck it just pops off mine.
560788
I would recommend you getting a replacement. These are excellent mice! However, when asking for the replacement be specific about where you think the problem is. Is it the cable from the mouse or the connecter to the computer, which end seems to be the problem? Just my opinion. The more they know the easier it to maintain a quality product.
1038916
You got *#($%. It is just the tiny TNT box. It is so small. Maybe it dropped to the bottom of the box or the manufacturer messed up!
7290
Yes! I feel your pain, I kept looking and looking for the place and on the schematic it seems like it was on the part that made it turn from left to right. It is not there, it is actually in between the metal part somewhat hidden and recessed at the highest point of the articulating arm where it connects to the monitor and tray. Think of it this way, if the top/head of the arm was a donut... the adjusting weight screw is in the middle or hole of the "donut". Turning to the right adds tension. Make sure to adjust when you have your final monitors and keyboard as thats the weight you'll be working with me. Message me if you still need help.
2146225
There appears to be a mispositioned Cam on Schwinn Active 20 Recumbent. The Rippled Rubber pad Faces Rear & there was no "Cam Retaining Tie-Strap" To Cut when I assembled it. I believe it should face up somehow, Should it??? I believe the Cam Assembly was in the wrong Position when I Slid it on the Square Tube??? Will That Keep the seat stationary? Right Now it Just slides and make the bike Unusable.The Owners Manual Speaks about a knob "Popping" into a hole, I see neither!It Looks as though its disassembling the unit or undoing the retaining Rings and Disassembling the Cam to reposition it. Either way not Fun! There appears to be a mispositioned Cam on Schwinn Active 20 Recumbent. The Rippled Rubber pad Faces Rear & there was no "Cam Retaining Tie-Strap" To Cut when I assembled it. I believe it should face up somehow, Should it??? I believe the Cam Assembly was in the wrong Position when I Slid it on the Square Tube??? Will That Keep the seat stationary? Right Now it Just slides and make the bike Unusable.The Owners Manual Speaks about a knob "Popping" into a hole, I see neither!It Looks as though its disassembling the unit or undoing the retaining... » Read More There appears to be a mispositioned Cam on Schwinn Active 20 Recumbent. The Rippled Rubber pad Faces Rear & there was no "Cam Retaining Tie-Strap" To Cut when I assembled it. I believe it should face up somehow, Should it??? I believe the Cam Assembly was in the wrong Position when I Slid it on the Square Tube??? Will That Keep the seat stationary? Right Now it Just slides and make the bike Unusable.The Owners Manual Speaks about a knob "Popping" into a hole, I see neither!It Looks as though its disassembling the unit or undoing the retaining Rings and Disassembling the Cam to reposition it. Either way not Fun! « Show Less
74751
David, I still have my 511ax in the Box, its been a year now .... One of these days I will open it and put it toghter ... still doing OLD SCHOOL with a rattail file....sucks :[