Can I get a warranty replacement if it fails for any reason (such as it longer longer charges the phone)?
155873
Hi Arthur! Yes, hard to believe companies still do this, but we DO honor our warranty should the product fail to charge, for LIFE. Let me know if I can be of more help here:
155874
Hi Arthur!Yes, hard to believe companies still do this, but we DO honor our warranty should the product fail to charge, for LIFE. Let me know if I can be of more help here: http://www.amazon.com/gp/help/contact-seller/contact-seller.html/ref=aag_m_fi?ie=UTF8&asin;=&isCBA;=&isPopup;=&marketplaceID;=ATVPDKIKX0DER&orderID;=&sellerID;=AP0GL3AYI3XW1Have a good day!Maureen / The Friendly Swede
155875
I believe so, based on the emails I received from the company and some of the reviews I read . Hope this is of some help.
155876
Hi, I don't know the answer to that, I would ask the seller. I will say however these are extremely well made cables, not like most of the cheaply made cables you see most of the time.
155877
yes..the same here.. guaranteed for life. And the company has been awesome, sent an email asking me how I liked them!
155878
Upon purchase of this product, the company sent me an email saying the cable is guaranteed for life.
155879
They say lifetime warranty and replacement for any reason! I can't wait for my roomba to scrape one all around the room, and send them the "Roomba Did It" replacement request. :)
1193096
Ok it works, but I get a message that says "the device may not be reliable." I ignored the message and it seems to be charging fine. Hope that helps.
1141089
Good question. This is NOT an Industry standard connection. My phone broke several months ago, so all that I have is a charger. The company refuses to stand behind their warrantee, so don't expect much help from them. If you do still have the manual, they have contact information. If you do call them, have your receipt on hand first. Try to get another one from them, or take the offer from Nicole.
1042564
That's going to depend on many factors... heat, charge/discharge cycles, and the construction of the battery itself. Unfortunately, for us, this battery only lasted two months and has now failed. Luckily, Verizon replaced it (free) and we're "testing" the charger. If the new Verizon battery lasts more than a couple of months, this UB1280 will have failed and we'll update our review.
147460
Hi Marie. With my phone I haven't had those kind of issues. The only problem I've faced is that the battery seems to last a lot less now (understandable, given the fact that the cellphone is a little old now) Did you try using another charger, cable or even a computer? If so, and the problem persists, it could be: 1. the battery or 2. the actual port of the phone. For #1 I've seen some batteries not that expensive in Amazon, but again, if the problem is #2 you may want to look for a technician or start searching for another phone.These things are sturdy, but unfortunately, nothing nowadays is designed to last more than 2-3 years. I'm sorry if I can't be more helpful.Bye. Hi Marie. With my phone I haven't had those kind of issues. The only problem I've faced is that the battery seems to last a lot less now (understandable, given the fact that the cellphone is a little old now) Did you try using another charger, cable or even a computer? If so, and the problem persists, it could be: 1. the battery or 2. the actual port of the phone. For #1 I've seen some batteries not that expensive in Amazon, but again, if the problem is #2 you may want to look for a technician or start searching for another phone.These things are sturdy, but unfortunately, nothing... » Read More Hi Marie. With my phone I haven't had those kind of issues. The only problem I've faced is that the battery seems to last a lot less now (understandable, given the fact that the cellphone is a little old now) Did you try using another charger, cable or even a computer? If so, and the problem persists, it could be: 1. the battery or 2. the actual port of the phone. For #1 I've seen some batteries not that expensive in Amazon, but again, if the problem is #2 you may want to look for a technician or start searching for another phone.These things are sturdy, but unfortunately, nothing nowadays is designed to last more than 2-3 years. I'm sorry if I can't be more helpful.Bye. « Show Less
906931
Could be a lot of things. Most likely, if you have the original charger, it can not be working properly as well. Replace it with one that has a good rating.
313011
My best guess is to contact the company. They seem to be very active in gathering consumer support as they e-mailed me twice asking me to rate their product. I gave them two separate reviews, both rating the product as excellent and I am sure they will replace the charger.
691308
to be honest this device was such a failure for me that i tossed it out. sorry but i dont know of any source to get replacements
326188
If you're trying to replace the battery in the unit, I wouldn't bother, it'll most likely cost you more than a new unit. If it failed during warranty, that's a different matter.
940253
I think that is probably the reason my battery failed. I don't know how long is too long.
2183582
Hi. You can contact the manufacturer and see if they can replace the charger for you because I believe that this unit comes with a 1 year manufacturer warranty.
1143546
I have the same issue with my HTC one. It's best to spend a few extra dollars and get one that's compatible. I don't want to risk damaging my phone so I bought a replacement charger from my wireless carrier. At least that way I know if there is a problem later, they can't blame my cheap charger.
2228324
When I got mine that didn't happen.About 7 months later it did stop charging tho. Id return it or have someone look at it. It might just be the charger, you never knew!
37860
Hi,If it's within the 30 day return period RMA it with Amazon. If not, contact Samsung for a replacement. It's prob. an expensive AC adapter if you had to buy it yourself.
1814074
If you have problems closing the case or are able to "Spin" the battery on a hard surface it has failed. When these batteries fail they bulge in the center and you can then spin it on a table. When that happens you should replace it. If its under warranty Anker will replace it for free, no problem.
448894
I think you must have gotten a faulty unit, mine lasts for at least a week on a full charge. I would contact support on that.
1526694
As far as I know as long as the connector fits u can charge it anyway u want. Mine broke not long after purchasing it & after talking to customer service, I got no where , so good luck.