Mine does not automatically shut, ever, and it also does not require use of the button on top to open it. Is there something wrong with it?
150075
Make sure the gate is tightened sufficiently to close, also that the gate is straight, perpendicularly and horizontally. My gate became lose once because the top tighteners moved out of place over Thanksgiving. Too, many people working the gate - pushing and pulling in the wrong directions etc... I plan to install the holders for a more permanent fix soon. If this does not help, please report your situation to Amazon. They are great at helping you solve such problems. And, committed to your satisfaction.
150076
We're sorry to hear you are having difficulties with your Summer Infant Multi-Use Deco Extra Tall Walk-Thru Gate. To troubleshoot, please contact our Summer Infant Consumer Relations Team at 1-800-268-6237, Monday-Friday, 8am-9pm EST.
150077
At first I thought my gate wasn't very baby proof as I didn't need to use the button on top to open it. I just had to lift up and it opened. It also didn't swing close and lock itself. You need to make the gate tighter. You will notice a little lip hanging off the button on top. That is what is suppose to stop the gate from being able to just be lifted upwards and open. If your gate is at the correct fit to the door way it should swing close and lock itself. I hope this helps.
796588
No, that is not normal. Send it back; once I hit the enter/ power botton, I can toggle to power off and it shuts off . Hope that information helps.
1858300
My son said it does that for the first five minutes, and then closes up until you walk by. There are buttons on the back that opens or closes it if it gets stuck. Does that help?
1812404
Mine just snaps closed. Maybe yours is defective. I love mine. There are some youtube videos that show it. Maybe try there for more info.
705641
Mine did - pretty sure that's just so it doesn't slide open. What could be faulty??
1287635
Hi sherry. It doesn't automatically stay open, but we just use a bungi cord to hold it open. It's very simple but it works.
167153
Mine turns off automatically after a couple of minutes. Must be something wrong w/ yours. I would return for another one.
199058
You have to hold down the button. Also the manual says not to run it continuously for more than 1 minute at a time, which seemed odd to me.
331251
Mine doesn't do that at all! I can press it and leave it without holding it. Sounds like something is wrong with your motor I would send it back!
1495005
I don't believe it automatically shuts off but can't say for sure because since it only makes 1 cup, I shut it off as soon as I pick up the cup. At this price I wouldn't expect it to be very automatic.
242486
It should open easily by just pulling it out.. That part does not have a lock so you're right.Try to pull it a bit hard but not too hard.. it tends to get stuck a bit sometimes.. but if it still does not open, contact the seller it might be defective.
2111121
you keep cranking it open and it will auto tilt, mine does it on its own now :-/
2045352
Mine has never done that. I would wonder if there was something mechanically wrong with it.
1532992
Nope no auto shut off...nothing special or extra on this, but have had it a few months now, daily useage and no problems so far.
1919844
I've never found the auto-shut off to be a problem. Mine has never shut off automatically, and I believe that is a safety feature.
98834
The 1st time I used it I got it to shut, but haven't been able to get it to shut again. I found that I wasn't shutting the lid down completely. After I realized what I was doing wrong, it works GREAT!!!!!!!!!!!!!!!
937593
It clicks shut but not opening on its own unless the button is pushed accidentally. It has leaked in my daughters backpack but that is only because she didn't lock it shut. We've used these since she was in Kinder and is now going into 5th grade.