This also has a $4.99 shipping charge. Will the shipping be reimbursed if the product does not work?
165405
Regarding your earlier question, if the product doesn't work, we will be happy to replace it with no charge, just contact me to get through the process of replacing it. We prefer you to have a working product than for you to be stuck with a broken one. Hope this is of help and thank you for your interest in this device.
1654686
If this is the one I ordered it did not work and I returned it - that was a long while back. I never found one that worked and that included calling the company.
2071909
Hello. You need to email the Seller whose products you attempted to purchase. It seems that the shipping charges as stated above would be excessive; however, the individual Seller would need to change that. Thank you. Adams Pharmacy
2238278
It is possible the people who purchase this was not able install it, may have trouble install it, maybe some comedic look is defective or it not what they thought. So we may not really know why it was return for what ever their reason is. The seller could resell it with a discount instead of a full price. For me you are saving a few bucks which a good way to go. I would think you should be ok and the warranty should be still being applied. It would be best to talk to the seller to ask them what is wrong with it and the warranty still apply.
2082805
Has it been charged properly? I've not had this experience if you have done that and it doesn't work you should probably enquire if it can be returned.
1652749
Buy a new one or buy another brand they charge shipping and handling to recoup their cost
1231145
I had the same thing happen to me, I had to pay $16 to ship it back, I just got my replacement yesterday, if the same thing happens again, I will expect a refund for the tablet and the shipping to return the defective tablets.
1683750
The one first I got after ordering didn't work either. I called the company who sent the machine, and the representative gave me the options I could take. I returned the machine according to what he said and got new one. It took me some time but cost me nothing except the new packing envelope.
55283
usually they tell you that stuff.. better of just ordering it and if it doesn't work return it :)
266550
Company will answer questions, and send you out another one, but they will charge you a shipping cost. My device, malfunctioned while under warranty. Wagan agreed to replace it, but would not pay for shipping which was in excess of $40!
2282420
Well, I'm not really sure - as the refurbished garbage I received only lasted for a few hours, and the replacement refurbished piece of garbage they sent wouldn't charge. I couldn't turn that one on. Finally the 3rd replacement of refurbished garbage - that he assured me would be inspected prior to shipping - had the power button fall out of the box when I opened it. I would have argued about it - but I can't afford the copays for the therapy issues I'm certain I would have needed afterward. Sometimes you just have to know when to "let it go for sanity sake" and eat the $100 donation to the unscrupulous seller. Lesson learned - be wary of 3rd party sellers. Bottom line - this this piece of crap, volume is the very least of your worries.
1218407
Absolutely correct! This pricing with the high shipping cost equals the average selling price for the device, but the seller is only liable for a refund of $1.72. Probably you must pay $0.44 to send to them for return and pay them the higher postage ($5.00) for the replacement card. They still win!
2238532
I don't believe so. I tried the 2 different charges they sent me. One shorted out, the other did not work. I called the tech and hey told me they tried a few models unsuccessfully. There was another customer with the exact same computer and same issue 2 weeks prior.The company was good in refunding, but it was a tedious process going back forth and waiting for them to try various models.I'm going to call a few other places to see if they've resolved the issue. I let you know if they have. If you find a charger that works please let me know as well. Take care, Joe. (704)6612836 I don't believe so. I tried the 2 different charges they sent me. One shorted out, the other did not work. I called the tech and hey told me they tried a few models unsuccessfully. There was another customer with the exact same computer and same issue 2 weeks prior.The company was good in refunding, but it was a tedious process going back forth and waiting for them to try various models.I'm going to call a few other places to see if they've resolved the issue. I let you know if they have. If you find a charger that works please let me know as well. Take care, Joe. (704)6612836
258824
Mine works fine. Overall this is an excellent product, especially considering the price. The vendor should be able to exchange for you.
1800618
I would return this product to the supplier. If it is not recognized and does not charge, it is useless. Amazon's guarantee should solve your problem.
2219375
Mine didn't charge either. Probably this is just a toy-like stuff and should never expect it to work.
155873
Hi Arthur! Yes, hard to believe companies still do this, but we DO honor our warranty should the product fail to charge, for LIFE. Let me know if I can be of more help here: