Recently SoundSaver Express app started to hang with the (Not Responding) window pop up. Removed/reinstalled and same thing happened. Any advice?
163000
I wasn't able to install Soundsaver on my iMac, plus there is no support available anywhere. Get Audacity, it's free and works just fine.
163001
I found many complaints about the included software when I was looking at purchasing this. The alternative I found was to use Audacity as my capture software instead. Has worked great for me so far.
1122588
Hello,Yes we have a fix for this issue now. Please email us at Support@iSHARKK.com so we can get this taken care of for you. For those waiting for us to get back to them, you will be contacted shortly.
200264
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --&gt; Can't use or login --&gt; Can't get replacement because not logging in. Go figure.
2197940
Wow. That must be something new. Mine worked perfectly for a year with the free version and then stopped cold. Maybe that's what happened. .?? I better contact support.
1746171
I have had this problem. It has locked up and been unresponsive (although it continued to play music) and it wouldn't turn off when I turned my car off. I also have an issue that I will start my car and no sound will come out of the unit. It will show song information, show the time counting for the song, but no sound. The graphic equalizer is also flat indicating that it isn't processing any sound. I have since replaced the deck and have already started to have issues with no sound. My dealer is trying to work with their Kenwood rep., but so far there has been no news of what the issue is. I have had this problem. It has locked up and been unresponsive (although it continued to play music) and it wouldn't turn off when I turned my car off. I also have an issue that I will start my car and no sound will come out of the unit. It will show song information, show the time counting for the song, but no sound. The graphic equalizer is also flat indicating that it isn't processing any sound. I have since replaced the deck and have already started to have issues with no sound. My dealer is trying to work with their Kenwood rep., but so far there has been no news of what the issue is.
672472
I had the same problem. Sorry, no, I cannot help. I'm considering reinstallation of the software.
518431
Have you tried running the setup wizard again for the software you are using? In ExpressScribe this is under Playback, Control.
1441364
Only once did I have that problem. When I left open just a lot of applications then left it to sleep for an extended period of time. I just had to restart my computer and it solved it all. Other than that is pretty quick.
972347
Hi Delta did you ever solve the problem with the freeze after suspend? I found it unacceptable, and Archos hasn't been able to solve it, I'm ready to return the unit.
142005
I have the same problem and have done all the same fixes to no avail. Someone, please help!
1544977
No problems what so ever with audio. It just may be a glitch. It happens. Good luck!
336942
I would try to reinstall the app. I didn't have that problem..ours was just to slow.We would click on it and it would take forever to load.
200265
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --> Can't use or login --> Can't get replacement because not logging in. Go figure.
98283
I have the same problem, and I bought it pretty much for the Thomas part! I get the "just-in-time debugging" window too :( I hope someone finds a solution!
104317
Uninstall the software, reboot and try re-installing the software again. Make sure no other program is running, including some anti-virus apps. Sometimes this works.
1535272
I'm not having much luck with mine. Not Win7 friendly. I had it working with SoundForge and AcidPro, a bit. But nothing from Adobe CS6 production premium seems to work with it. The two Sont applications also stopped seeing it after a bit. Kind of a waste of money in my book. :-(
1336115
I did, but only after updating to 8.1 Windows. However, it stopped doing it. I don't know why, maybe an another update went out, but it's fine now.