My lamp turns off automatically even when it's being used and it is very frustrating! Just received it 2 days ago. Is it supposed to do that?
149739
Sounds like there's a problem with it, we haven't had anything like you describe happen with ours.
149740
I have not had that happen with my lamp. Please don't give up - return it for a new one. These are wonderful lamps.
149741
I haven't experienced that with mine. I have left it connected for days before.
1966201
The lamp works with being plugged into an outlet, and then unplugged when you want to turn it off. My husband had an adapter that you plug into the socket and then plug in the lamp to it. The adapter has a small wireless switch that we laid near the lamp, which will turn the lamp on and off by touching the switch. We have the lamp on a cabinet which is against the wall and hides the wall plug. So this adapter makes it very convenient to turn the lamp on and off.
1131571
Could be the lamp for sure. Is not likely if you replaced the lamp with the cage as one. Can be caused by the Color wheel being bad as we'll. never touch the lamp and always replace with the cage if you touched the bulb with bare fingers wipe it dry with alcohol to clean the finger oil off it. Hope helps you!
1842336
No it doesn't work that way. The lamp does not remember its on/off state. Once disconnected from power, you have to switch it on after connection.
1282701
I don't have this problem, but it sounds like you have an electrical short in the lamp. I would return it. Good luck.
1244469
Make sure it's facing down. It has an auto shut off if your are looking Down at the wand at the bulb. Good luck
699548
The stupidly designed lamp is in demo mode by default. Unlatch the battery compartment, take out all the batteries then put them back in. Your lamp should now function normally. Yes, terrible design.
264771
Never had a problem!! My lamp (knock wood) has worked perfectly since I installed it. My old bulb was not completely burned out so I saved it in the box for next time. If you have the old bulb re-install it and see if it too flickers. If it does there is a problem with the set. If it doesn't there is a problem with the new bulb. Best advice I can give.
1798251
My Dome Lamp does go on & off if there is nearby footsteps, opening a drawer, thunder, lightening, etc. but I love the elegance of the lamp so much that it makes the small challenges unimportant. Hope this helps.
1667940
You probably need to return it. The lamp should turn on/off when you toggle the module button.
1259466
No automatic shut-off. Lamp can be turned off only by tapping the topI love this lamp and have given many as gifts to my friends.
543489
Oh I so wished mine would have warned me........... lol mine is and older model and when it went out, it just went out and you did without tv for the time it took to get bulb shipped. But, yes if it is telling you that your backlight is going out this would be the fix.......... double check the number of lamp, it should be on the back of your television somewhere around the lamp, that or just take the lamp out it should be on that also.
2260328
I have no problem with my lamp. I use it mostly with the USB port on my computer. If you hold down gently on the on/off switch the lamp will dim. Tap the on/off switch and the light will go out, tap the on/off switch again and it should come back on in bright mode - at least that is what mine does.
344768
just purchased this and have not set any daily modes for the week, but activated the vacation security mode to see how the random on and off light feature worked. I've also set the day and correct time in this unit,, so far for the last 2 nites, the unit has turned on the lamp at around 6PM but I've manually turned off the unit late at nite before I go to bed because it stays on. during the day, it stays off. I can only surmise that I have to set on and off times for each day & that the random timer works off of that,, otherwise it does not appear to do the random on and off.
436472
If you put your computer in sleep mode or do not shut it down the lamp will go back on. I just unplug the lamp when done.
2037076
I just tried your steps and confirm it works like you want. I turned on the lamp, unplugged the power cord, then replugged the power cord back in, the lamp was still on. I believe this remains to work because the battery still had power. Make sense?
948518
99% it's the lamp door. If it isn't shut properly, it turns off. Happened to me after a move once. Just open and choose the door on it.