I have followed the instructions to burn off residue, but it still smells a lot when I use it. Any additional advise to get the smell off? May have to return it. Thanks in advance.
175697
What you have to do is to wipe with a wet rag it when the burners are warm.
175698
It smell a couple time we use it, but the smell when away on 3rd or 4th time.
175699
I personally have not had any issue of residue on mine, so not really sure what to advise you except maybe try vinegar/water solution and wipe it down. Good luck and maybe another member can help.
773739
I just throw it out. If you think it smells bad from the outside, just wait until you open the lid! If you have to do it, flush it down the toilet or dig a deep hole and cover it over. As far as reusing - do they sell the mixture? Because nothing works quite as well, I have found.
700993
Hi, I would try cleaning it with white distilled vinegar. It will kill the smell if you get it into/under the gasket/seal. Hope this helps.
1383695
Not sure why it is burning. I do not have that problem. You might have an allergy to one of the ingredients. When I first used it, I did notice an odd sensation but no burning. If you check with the manufacturer they may be able to help you. Their website is www.duri.com. Perhaps they can assist you.
124490
I got no smell.. but I would think that is is not totally un common... if there was any residual oil or other substance on the plastic it will burn off.. it should stop after a short time... good luck..
823101
No not yet but then again we don't use it that much. If I was you I would request a replacement unit from the seller or your money back. That smell in most cases is probably toxic and you need to let the seller no that,and if they don't comply I would get AMAZON INVOLVED.
2191527
Hello MPollack, Thank you for contacting Tools for Wellness. Sometimes a new unit will emit a light odor, it's because of the heat of the ceramic core and the outer shell of the Air Purifier being plastic. This occurs generally when a heat source is first introduced into a closed area. Please be assured that the smell is not harmful in anyway and will dissipate within 1 week, if not sooner. If we can be of further assistance let us know. Thank you ! Gail
995294
You can remove the outer covering and toss it in the wash. Or you could try to vacuum it. The smell on mine dissipated in a little over a week. So you have to deal with it for now. The more you "re-fur" it, the sooner it stops smelling weird.
320163
To me it smelled like formaldehyde. After letting it air like the instruction suggested, the smell disappeared. I have never smelled an odor since I started using it..
453522
I had the same problem. tried cleaning, and using it. The bad smell and taste never went away. So i sent it back. I agree smells like burning plastic.
71965
I always use thus and it should be very light with little to no smell. I would return it if I were you. Do you mind telling us which Seller you bought this from? I just bought a new one myself and it's fine. Just wanna make sure I stay away from whoever you bought from. :-)
872587
I would not use any appliance if it smells like something is burning. I would contact the mfr. immediately. We have one, it works fine and there is no odor.
1508682
Personally, I would exchange it. When I first opened the package, mine had zero smell to it. Absolutely none. Which is exactly what we're paying so much extra money for, right?! I would assume there's something wrong with yours. I absolutely love mine.
849152
Not sure, maybe it's old? Mine did not and doesn't smell bad now. Good luck.
1508681
Mine never smelled so I suspect yours.may have been accidentally exposed to something. I should tell you that I am very sensitive to smells, especially of chemical origin. I would return it.
1340720
Depends on the smell. If it is a plasticky smell, it is due to it being a new product, all plastics emit an odor for a short time. A week out of the box and it will be gone, even a few hours in the sun will do it. If it is a burning smell, it could be a short circuit, if so return it.
627624
We are having a hard time with this issue as well. I have tried cleaning it, and it still smells. Parts of it are starting to turn reddish / orange as well, so I am going to stop using it. We have well water, and I'm wondering if that could be the issue?