I ordered this between November and October, and the battery was working great until recently, as it no longer holds a charge. Warranty options?
159797
I had the same issue with the replacement battery. It stopped working after about 3 months. I complained to amazon and got my money back.
471618
My battery has been working fine. I am not sure what battery you're talking about. I used it for over 3 weeks and just had to recharge it today. I am guessing they are shipping with better batteries.
1770307
I'd like to help, but my screen is fine, it's my battery that doesn't stay charged. Good luck getting in touch with the company, they haven't responded to my request either!
1500460
Funny I receive this message now, Yes its the correct battery, but I'm in the market for a new one the one you sold me has gone bad already after 5 months!THANKS MAN!
1076312
Hi Matthew. I see where you are going with this. I don't see an actual date on the battery itself. This info may be part of a serial number or another code. I am finding that the replacement battery is not holding a full charge the way I think it should. My opinion is that replacing the battery is simply a temporary solution. Every once in a while I get a message that the battery has less than 5-minutes backup left. This is not right! When I am faced with having to replace it again, I would very likely buy the whole assembly new. Hope this helps.
1426856
I'm not sure if there is an implied warranty but I dealt with their costumer service and they bent over backwards for me...they were great and I love the battery
1779015
Exactly the same thing happened to me. If anyone knows of another brand or reseller that might actually sell good quality batteries it would be a good idea to hear from them.
1893110
I had the same issue but have not had time to work the warranty issue. My battery only lasted a couple of weeks
58556
Hi, I'm not sure about the warranty on this. I bought this battery from Guatemala, and it was impossible for me to claim any warranty for this item as it represents an extra cost for me. However, if I knew what I was buying at the time, I'm 100% positive sure that this battery would not be the answer.Hope it helps!
1024348
No, there wasn't a warranty that I remember. The battery I bouught is still working well for me. There is some reduction in life from when it was new, but I am satisfied. I can watch a full screen movie on a charge, but after thY its dead. Doing lighter activities I get about 3 hours out of a charge still. I think I bought mine about 2 years ago...
43646
Mine also has stopped charging completely. I purchased in October of last year and now it won't charge at all. There is no way I can see to contact the seller through amazon. If someone can find me an email or a phone number. Otherwise I cannot find it. ARG!
131683
Call/email their customer care.They'll replace your defective battery.My battery had same issue.
787306
When I purchased the 1st battery I had the same problem but when I realized that I had a year warranty I filed the claim mailed the old battery and was sent a new one after installing the new battery I works like a charm. If it is not holding a charge you definetly got a bad charge
683433
I would recommend you contact the seller. They are really quick at replying. Great battery but I followed the charging instructions to a tee.
953444
I don't know! I haven't had any problems with my battery. I had mine since oct. Perhaps you can have them shipped another one ? The only things is the shipping cost more than the battery. Hopefully it's not the device. I had my LG phone for years I'm surprised it still works.
123988
Hi W. Frederick, Thank you for your inquiry. According to the manufacturer's warranty, all products that were ordered before January 1, 2015 are covered by a 1 year warranty. Since you have only had the unit for 6 months and the battery needs to be replaced, you should be may eligible for a warranty replacement for the battery. We recommend contacting the store that you originally purchased the unit from to ask how you can go about getting a replacement. Please let us know if you have any additional questions. Best regards, Earthtech Products
2028840
The battery fits perfectly, however, it is not holding it's charge. What should I do?