How does it get shipped since it's supposed to stay refrigerated?
155425
I purchased 2 bottles of this item on 11/28/2012, they are suppose to be refrigerated. I received it on 12/3/2012 with nothing cold on it at all, just plastic, to hold the items in place. Thank you.
1283574
If it hasn't been opened, you don't have to refrigerate it. Once opened, you're supposed to.
1989708
I have ordered florastor which is the same product and they did not ship it refrigerated. Apparently, it does not need to be kept cold.I am no expert however.
1511311
The package says to refrigerate but I'd never even noticed that before. Mine doesn't seem spoiled even though I left it out.
1945584
I have not had any problems with it not being refrigerated. You may want to refrigerate after opening.
1426922
Look at the packaging. It says it right on there that it needs to be refrigerated. The manufacturer also recommends using one day shipping.
2151863
It tells you right on the bottle the temp that it needs to stay at. Generally speaking it would be just fine during transport as it is transported to stores not refrigerated.
387395
Hello, we do not refrigerate our products upon shipping. Please be assured we have done testing to ensure the ship item is not long enough to damage the quality or potency of the product.
956846
I never refrigerated it. It would say on the container if it needed to be refrigerated. I never noticed anything.
801466
Hi Patricia! Thanks for contacting us! I am pleased to hear that you are interested in purchasing this item from us! Unfortunately, this item is shipped out just like everything else, in a regular shipping box with packing material. I'm not sure why it's refrigerated at the local stores you've seen them in but our site ships this product out the same way its shipped to us directly from the manufacturer. I hope this answers your question. you have any additional questions or concerns please feel free to call us at 1.800.SOAP123 (762-7123) or email us at: customercare@soap.com. We're here 24 hours a day 7 days a week and are ALWAYS happy to assist a fellow soap.com family member! - At Your Service, Suzzette C. Customer Care Team
1971241
Hi Matthew That is confusing about refrigeration. It should be kept in refrigeration while in inventory and especially after opening should be kept in refrigerator at all times. The short time during shipping and not be under refrigeration does not harm the product. There have been many tests on this subject by many companies and especially Renew Life well documented. I have been shipping these products for 20 years and we have never shipped with any type of refrigeration and there have not been any problems with products. Bobby House of Nutrition
1220211
I don't know about shipping, I got it from my dentist, it was not refrigerated though. I the description it says (Keep the product refrigerated to maintain maximum shelf life - Do not store above 40F - Do not freeze).
954079
Hello!In order to maintain the potency of this product, we do require refrigeration once the item is received. However, we do not ship any products in cooled packaging. We have found that the delivery time is not long enough to damage the quality or potency. We hope this information is helpful. Take care. Swanson Health Products
615195
Yes, it is shipped unrefrigerated but it was delivered within 2 days of shipping out to me. When I got it I put in the fridge and it was fine.
1134624
I presume it is refrigerated prior to shipping as it is recommended to refrigerate upon receiving to keep it fresh. Each bottle came packaged in small bubble pop envelopes but not in cold packs. I don't think it is critical for short term but over longer periods. I ordered about a half dozen of them at once and refrigerated what wasn't being used.
1752539
Hello Valued Customer, We do not ship any of our product cold-packed or refrigerated. You can be assured the ship time is not long enough to require any kind of temperature-controlled shipping. After much testing, the quality is not compromised during shipping times.
1178433
If the package is unopened, I just jam it somewhere towards the back of the refrigerator. If it is opened, I kind of squeeze the package like a giant tube of toothpaste, from the bottom up, into a plastic container large enough to hold the package. It is fermented, so it has an incredibly long refrigerator life.