keyboard issue with flying cursor: Has anyone else had this problem, and is there a fix for it?
155751
If you go to the far right side of the task bar there is a small arrow that points up (the technical name isn't important here), click it once and a small windows with hidden icons pops up. The top left corner of this pop up windows has an icon called ELAN Smart-Pad. Click it and adjust the sensitivity of the pad to suite you, or turn it off.
1022889
mine works without mouse and no keyboard attached, may be some software configuration. which operating system you have installed?
1866657
It happens a bit. The keyboard is sensitive. But I get the same issue with cell phone keyboards as well.
1412958
Yes, I had the same issue, as well as some keys not working at all. I think this is a lousy keyboard despite all the great reviews. As writer for more years to remember, I know a crappy keyboard when I use one.
551560
I've had this happen on other non-Acer computers and the only thing I can attribute it to is programs running in the background take an active blip for a second, thus causing the cursor to move/disappear. Then, I must shake the mouse, or tap the pad, to resume control of the cursor.
1254044
I haven't had that exact issue but I did have problems with the mouse/track pad not working right all of the sudden and I called ASUS tech support and they had me re-install the drivers for it which fixed the problem immediately. Maybe you just need to re-install some keyboard drivers, call ASUS they will walk you through it step by step or find another solution. Good luck! 888-678-3688 or customer service 877-339-2787
2176902
no issues with the keys repeating. having issues with the keys not working. sometimes i have to hit the key twice, esp the space bar. what other issues are you having with the keys?
2029092
I have the same problem with it. It seems like if you remember to turn the keyboard off after using it, then on again before opening the text editing program of your choice, it tends to sync better. But, that's still not a fix because you have to actually remember to turn it off (which I don't). I sent them an email regarding this issue to see if they had any tips and tricks for it, but never got a response.
551559
UPDATE TO THIS ISSUE: I went to Acer's Store (it's on your desktop unless you've deleted it), clicked on Tech Support and then Email Support. If you complete the form there and write a brief message, the site will come up with suggestions on the erratic cursor. I forget how it was labeled but it shows in a different window just how to adjust the sensitiviity settings to eliminate the issue most of us are experiencing! Try it, I think you'll be happy with the results.
1504284
Sorry for the delayed response. We had malware issues. The keyboard is being used with the previous version, not the "air".
718612
I experienced the same. The solution is to switch the keyboard off before closing.
1228058
Frances,I'm glad you reported this. I watched the demo video on Ergotron's website and noticed the platform on which the keyboard rests does not provide the same level of solid surface area a regular desktop does. I would consider myself someone who types with normal pressure but any movement of the keyboard would take some adjustment.
744983
Although my keyboard worked perfect from the start,sounds like yours is defective. I would return it if i were you. Sorry you had a bad experience.
344415
Not for a long time. Omly happened once or twice when I first got the keyboard
1245977
I've had the same issue. I started turning off the keyboard when not in use and it reconnects when I turn it back on. That's definitely not the best solution but it has worked ok for me. I don't know if you we're having the same exact issue, mine typically did this after it was dormant a minute or so.
1686198
Yes, I have also experienced this problem. The cursor goes haywire when plugged in. Sometimes worse than others.
697502
I'm running windows 7, but I've run it with Linux systems with no problems. As the previous user commented, it sometimes loses the keyboard connection on startup (at least on windows 7; I'm using a PS/2 keyboard with an adpater), but a restart of your machine or rescan of the hardware usually fixes this.