I received the timer in Feb 2014. After I used it for 3 more months, I got low batter. I put in a new battery and it still shows LB.Defective product?
136363
Have you asked ThermoWorks. My experience is that they make quality products and stand behind them.
1468821
We bought a new one because that's what ours was doing...dropping food every few seconds. Changed back up batteries (we use AC also) and turned it off for a couple of days. ...then it started working...don't know why. Kept the new one. ..just in case.
1983337
That is not my experience; I have 3 and the batteries have all been in since the end of April and they are fine. Last year I left them out until Oct. and tested the batteries when I took them in and they still showed a good charge. I would call customer service, they are very good and usually will replace a product on your word and provide a prepaid return label.Les L
1706512
Bad battery clearly. Mine has been running for months. You don't shut it down. Are you sure the battery was installed correctly? Might have shifted away from contact or something.
600939
Sounds like you might have a defective battery or the battery slot in the unit is irregular. I would contact amazon support or the manufacturer for warranty replacement.
1085214
Did you test it using a new pair of fresh batteries? Maybe the installed ones are not good (even if they came as new with the scale). Hope this helps
1128448
I had that problem, too. I was told to take battery out for an hour or more, and then put it back in. It still didn't work. I returned the scale.
123571
We have had ours for almost a year now. A few weeks ago ERR showed up on the LCD screen with the low battery light flashing. We changed the batteries and it worked for a few days and then ERR again. We use smaller pellet food and thought maybe it was jammed. We took it apart and air dusted the crumbs. It worked for 2 days and then ERR again. The motor has died as far as we can tell. Maybe something has gotten shaken loose or food bits have interrupted a connection. Try cleaning it out with canned air, gears, battery terminals, and wire connections. Helped for a bit for us.
1049304
Doito, went dead, no LED light indicates to me that your batter is nolonger connected, Check to make sure it has not disconnected, make sure it's not bad. Even new batteries are bad out of the box. I experienced this first hand as an electronics tech
1147805
Yea, I noticed the same thing. I got a unit in September and a month later in October I had to replace the battery. I thought that perhaps the original unit sat on the shelf for a while and that the battery was bad. Unfortunately the weather turned for the worse since October so I have not used it since and I do not know how this next battery is going to hold up.
1409022
Hmm, good question. I wonder if the connection to the battery is bad? Maybe it was connected for the first 14 hours and then got jarred loose somehow? I would probably take the battery out and put it back in, making sure that the contacts seem to be clean and touching. If that doesn't do anything, I would call a local battery store and see if they have any way of testing the battery to see if it is good. If there is nothing obvious wrong with the battery, I would probably call the company that installed the unit and see if they have any suggestions. Sorry I couldn't be of more help.
1912641
Kristen, I have used these timers for years and the batteries last for months. The battery doesn't hold the valve on so length of time won't affect battery life. I believe you have a defective timer.
1468820
Seeing the same behavior as well. Tried removing batteries and keeping it off and unplugged for a few days, but when I plug it back in, reset the clock and the schedule, it started dumping all the food at once again. Seems to be a design flaw.
981869
I've got the same problem. It gets as far as flashing lb/kg and that's it. Nothing responds after that and I don't get any numbers to move up or down with. The printed directions are not helpful at all because it doesn't respond after the flashing lb/kg. Am probably going to ship it back. Has anyone had one arrive with an almost dead battery? Maybe that's the issue.
836442
If it were me, I'd get it replaced right away. I think Amazon is pretty good about replacing defective products. (I use Prime so it's never a problem.) My scale has been working fine since I got it. I seem to recall I had to replace the original battery soon after I got it, but since then it's worked perfectly. In the past 6 months it has been used A LOT while a Dutch friend -- who bakes and cooks EVERY day -- has stayed with me. As is typical for a European, she uses weight instead of volume for nearly all ingredients, hence the scale gets used A LOT.
1801611
I experienced one similar incident the first time I used the battery but it has never repeated. I am coming upon three months.
251567
I agree. Send it back. Mine has been perfect. Changed the battery once and it works great.