I realized that 2 of 3 ports don't recongnize my WD external hard, and none can connect my iphone, should I replace it or you can fix it??
175110
Do a partial or complete system restore then do windows update. Do all windows 8 updates after that you should be able to upgrade to windows 8.1. If your still having problems check wd and apple for updated drivers or a driver installation program.
313828
How? I hooked up my portable hard drive and it did not work! Problem is, its NTSF and not FAT32 formatted. Tried to reformat, and no go there either.
678721
Impossible to tell whether this is the Western Digital enclosure fault, or whether your HD itself is damaged. Have you tried attaching the WD Passport to other PCs/Mac's? Do you have ability to remove the HDD and insert t a PC tower to see it is spins up and is seen? Yes, buying and trying this MiniPro sata piece will likely tell you what it as fault (and it is a very good encloser from experience), but there other troubeshooting steps you should research before purchasing.
1813552
Rocco, I wish that I knew the answer. I have the same question, as I'm interested in purchasing two, of the WD World Edition 2TB, to daisychain them through the USB. Maybe, somebody will know soon?
1369214
Very interesting! I talked to the company today and they insisted there must be something wrong with my USB port. So, I called Apple and they suggested I bring my macbook in to have the USB ports checked out. After reading your post, I think I'll cancel the appointment. By the way - do all the Flip models have the same USB connector? Rhonda
1959462
First of all, I'm NOT sure that I have the answer for you, but here goes. Is your cable any good? How are the connections, either on the cable OR on the computer or the hard drive? Give Apple, or Western Digital a buzz. They're usually pretty helpful.
38731
Sorry, no idea. I bought WD (Western Digital) Passport as replacement. That seems better.
1073913
On mine, I've been able to hook up my label printer, flash drive, and external hard drive all without problems; but it doesn't see my phone (to access the SD card in it, etc). It's really random with what devices it can and can't see. So I'm going to have to agree with the other responses and say that you really won't know until you've tried. Sorry.
2253067
sorry, I haven`t tested that. I will have a USB3 portable hd soon. I'll check it out.
983668
If you have something that has a usb charger, you could use the other port to charge that device (depending upon what that device is). I plugged in a little rechargeable travel charger into it, and it started charging, but my iPhone didn't charge. It also doesn't connect your device to the computer. So it doesn't appear all that useful, but I think it depends on what you're plugging into it. Any kind of drive I don't think is going to connect, but some chargers would work.
1894889
I just checked www.wdc.com Typed in Serial Number from drive I received. Answer from WD: "The warranty for this product has expired. The product is not eligible for replacement. If you need technical assistance, please send us email." So either Seller is warranting this drive OR NO ONE IS!!! I, for one, would like to hear from the seller on this matter!
1250091
Um, folks, as someone who WD SENT a free WD Live Plus unit to (because I help out a lot on their forums) I myself am thinking of getting a Popbox. Problem is that the Live Plus has a TON of issues and they aren't planning on resolving them anytime soon (read: maybe sometime next year). I have three Live units (counting the Plus they sent me) and while they do work well *enough* they also have many issues, so unless you do the research (get on the WD forums and start reading, guys -- after you've read about ten thousand messages like I have (and I am the highest poster there) you'll start to know something) I would NOT recommend the Plus right now. On the opposite side, it does Netflix *extremely* well (assuming you discount some of the issues like no component out playing properly, freezing requiring power plug pulling, etc). Truly, if all you want is a Netflix box I'd recommend it highly.
1606278
The first one we bought was bad from the start and we found out by contacting WD Support but went back through Amazon to get the replacement which was quick and easy. Even left the old one in until the new one arrived (had 30 days to return the old one). Contact the seller and they should be able to advise you.
197836
I lost my "mini to composite A/V splitter cable", does anyone know where I can buy one which works with the WD?Thanks!
1069558
Sorry, no. I plugged in an external 1TB hard drive with a single cd on it just to see and it said "Either the cable or device is not recognized by MMI". So I'll just continue to use my iPod or I also have a blue tooth adapter that uses my phone.
556684
For me I found external hard disks worked, but I would get short term disconnects. I replaced my hub with a Anker hub and haven't looked back:https://www.amazon.com/gp/product/B00GSLMTQ8/ref=oh_aui_search_detailpage?ie=UTF8&psc;=1
2010604
This isn't the place to ask for tech support. If you believe you have a problem with the drive, you should contact Western Digital - support.wdc.com