I installed this and it worked for about 10 minutes then the remote said there was no connection. I can't get anymore signal. What can I check?
136378
Fear Not! Pairing can be a bit tricky due to all the different car systems. My X5 was a challenge because its electronics didn't "know" how to work with the system. So, on the advise of the Prodigy tech I paired it with a neighbors Ford pickup. It's been happy ever since and works absolutely perfectly. Call tech support. They are super and will talk you through it. They'll stay on the phone until it's up and running. Best unit out there.
136379
Also check the pins on the trailer cord/connector. Mine were old and tired. A little bending and scrapping with a small screwdriver made a more positive connection to the "box" and fixed the NC problem.
136380
Make sure the trailer plug is plugged in all the way, and make sure all your fuses are good.
136381
I found that if I disconnect the trailer side from the unit it wil reset and go into pairing mode.
1713921
I had to replace the entire unit so I'm probably not much help. I'd give their support center a call -- they may be able to troubleshoot it remotely. Good luck.
221868
I would check all of your connections to the control harness, maybe they got loose. If the wiring looks good but it still doesn't work would contact warn or return it
2093291
You have it wired incorrectly, you need to re-check and fix your wiring. I connected it incorrectly the first time I installed it and saw the same thing happen as you. Once I fixed the wiring it worked perfectly.
690090
It is probably because it doesn't work. The one I bought wouldn't even connect. You could try resetting the whole thing. Otherwise you may have to return
1403178
There is a #for service if you have problems. We called they were very helpful. We called because we could not get it to work. The problem was at the factory the miss marked the cables going to the outside and inside were backwards. The # to check your signal is *3001#12345#* make sure you use the star keys. Good luck
1401526
Make sure your connections are connected the right way. Each plug has an arrow and they must be matched up. I noticed if they weren't connected right, the system didn't work properly. Also make sure the plug that goes into the receiver box then to Battery is the right plug and is connected correctly, with the right gauge wire.As soon as a hooked mine up, they were working. But not right. So I changed the wires around and presto. She workin. Ps. Don't forget to pull the plastic tab from the remote to make contact to the remote battery.
1329285
Contact the company and they might send a replacement. Mine was cracked when I got it. Unfortunately, I sent the whole thing back because I couldn't get a signal from anywhere past my next door neighbor and expecially not 1/2 a mile away.
902069
I am having the same problem. The remote died about two weeks after we set the system up. I thought I was incompetent with the learning mode because I could not get it to work. I guess we are lucky that the buttons work.
1160777
Do you have input and output connected. If yes then it should come on. I've owned two of these and never had any issues. Unit may be diffective if it still doesn't work with both connections engaged. Let me know if that works for you. Peace
774741
Hi, you may have downloaded the incorrect remote, I had the same issue until I downloaded the correct remote. It took a litter guess work. Joe.
2095862
I would contact NetGear support as it sounds to me as if the unit is defective. It could just be the remote sending the wrong signal but whatever the reason you should not have to tolerate it.Good luck.
1852722
yes you should,for some reason the one remote is on two frequencys dont know how to fix that. send it back
2091686
You may want think about re-installing it and make sure all connections are good. If not, return it for a new one.
4163
Mine stopped working and then randomly started working 30 minutes later. So I'd either wait and see if that works, or return it for a new one.
1295012
Is there any chance that your hdmi connecting point is intermittently loose or not plugged in securely? It's just a cable. If the connection points are secure the problem is probably elsewhere like with whoever is providing service to you... Satelite/cable co signal instability?? Power surge? On the remote chance the cable itself is frayed or broken internally you could buy a second cable. If the problem still shows up it rules out the cable itself but not the signal, connecting points etc.
2130011
I had the same issue with mine. Had a friend use Chirp to get it to program, but after a while it would no longer connect to that and the radio completely bricked itself. I returned mine.