the camera doesn't work seem to b no power ..only black screen ..and yes i rmoved the cap ..i'd like to rturn this product i dont think it works
140712
I'm sorry to hear your camera isn't working properly! You can return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund. Our Online Returns Center guides you through the process and gives you a printable return mailing label:
2119611
I had the same problem and then the camera stop working all together. Had it for just one week and stopped working.
722036
I got my camera to work! I have a powershot sd750 and it wouldn't power up at all. I tried tricks from other post such as ensuring the cover was closed, opening and removing the watch like battery, to no avail. I got mine to work by connecting the USB cord to my laptop, putting in the battery, and pressing play. It worked! And after that the camera turns on normally. Go figure
379998
Mine still charged but wouldn't power up. Had to send it in for replacement. Make sure to back up all your pictures on a regular basis! Luckily, I did that.
399274
it won`t work also.... I pressed the turn on button but nothing happens... no light no sound... Please help!!
2042021
After charging and pressing the power button, you should see and able to record. Try the car D/C adapter. If that doesn't work, then there is something wrong with the unit. One more thing, these cams are very sensitive to extreme temperature, cold or hot. Also, do you have a micro memory card in? If not, the unit won't work. Hope this help.
321680
we purchased this product used and it didn't work so we returned it to the seller. I hope you can find someone to help you with this issue
1295997
Same problem here! After I opened the box I charged the battery till the light turned green. Put the battery in the camera, put the film pack in, the black film cover came out (so I assume I put the film in right), turned the camera on but all the symbols are blinking and I'm not able to make a picture. After reading here I put the battery again in the charger and now the light turns orange!! But I just took it out because it was green?!?! Now I'm just gonna wait till it's green again and see if it will work. Does anyone have any others tips for me?XO
1943177
I doubt it is the power supply but again I can not be sure. I would think it could be a camera issue if this is what happening.
530403
One possibility could be the battery. If it was not charged for 2 years, there's a good chance that it might me dead. Try to connect your camera to external power, i.e. charger and try to turn it on. If it all goes OK, then it is the battery. If it doesn't turn on, then the problem is somewhere else -> go to technician.
1048034
I'm surprised you got video! the one I bought won't do anything! Well it turns on but nothing else. I would look for a better cam.
383103
how did you try to format it? In camera or using your computer? If it is defective Komputerbay will easily replace it. Their customer response time is, in my opinion, excellent.
347667
Well... i just have it working for a couple weeks and i just realized that the camera didnt work for skype, after that tv box didnt work anymore, by the other hand i have been looking for support and there is no at all.
1127606
The camera, when in video mode, turns itself off after about 25 minutes when connected either to this power supply , or on battery... not aware of a work around or hack to change that .... good luck ... let me know if you find a work around
180139
Well, the laptop bit the dust and I never used the camera so I can't really answer that question. I tried to get the laptop fixed but it is D.O.N.E. - cannot be fixed. It's headed for the trash heap. It was good while it lasted.
2258554
The first suggestion is to check the wiring. I had similar problems and took the camera down and connected it to DVD and everything worked. I then replaced the entire lenght of wire and the camera is still working.
246073
Send the product into Asus and they will repair it. I sent mine in, and they also found a few dead pixels and a broken card reader, so they repaired everything without asking. When returned it worked perfect!