Sometimes when I try to turn it off the laptop starts to turn off and the screen goes black but that's it. It doesn't want to turn off . Help please?
172458
You must wait and the laptop will restart. When your machine restart, you must try turn it off again.
172459
I'm not sure I fully understand what's happening. When you try to shut down does the machine give a message saying it is shutting down? Does it exit Windows? Either way, here are two things you could try that are harmless if they don't work. (1) Press and hold the power button to force a shutdown. Restart, then immediately try to shut down from the keyboard. Might work or you'll just waste a few minutes of your time. It it doesn't work, or you've already tried it and/or you think I'm stupid for suggesting it, try #2. (2) Remove the battery. A while back I had a screen issue. After a lifetime trying to get to tech support that was the suggestion and it worked. Yours doesn't sound like a screen issue, but if you can't shut down, it won't make things worse. If that doesn't work and you have to get to tech support, you might have a long wait. Good luck.
1519310
No you have to manually turn it on and off which can be a hassel because you'll have to remember to turn it off when you turn off the computer
1011185
I don't have that issue at all. Mine stays on even if I turn my laptop 90 degrees. I cleaned mine with soap and water. Maybe give it a good clean?
1267916
Try to take out the battery and turn on the laptop without the battery, when the computer is on turn off and put the battery again.
1963601
i don't know that specific answer, mine its always on..... you dont have an easy option to power it off, it does have a button on the back that you need to press around 5 seconds to turn it off, but its not that accessible, also through the admin webpage you have options to turn the hard disk off while idle for more than X minutes... like sleep mode, but you never turn it off... hope that helps
2227379
What do you mean? The screen? Is this the first time you install it? If so, turn it on and after it is on, push the on/off button for one second and it will come out... then it will come in and out everytime you turn it off and on
205340
In order to completely power it off, press and hold the "back" button and up touch pad. Hold them for a few seconds and the screen should shut off. Mine generally restarts automatically. If you just want to put it to sleep once you're done listening, press and hold the "play" button until the screen goes blank, then put the lock switch into the locked position.
1200731
Hi. Yes the screen turns off but it's still recording. You can click the last button to turn the screen back on.
1836853
It doesn't have an "off" it's always on. If it's not working try hitting the reset button on the underside near the battery compartment or changing the batteries.
1936695
Well I do not turn off of disconnect the cooler.. It will automatically turn off if u shut down ur laptop :)..
1717694
I must be plugged into your laptop and your laptop must be on to work. If you tried that then it may be a faulty one and your may have to send it back for a new one.
1151096
mine does not turn off till I turn it off, contact the manufacture for help
1711731
It's weird! Turn it off, then there is a little thing that sticks out on the back - press that, then turn it back on and it should switch.
2153430
It turns off...the only way to turn it back on is to hit the power button. Hitting any other key will not 'wake it up' like a laptop or computer when it is in hibernate mode.
1588360
It depends on how you have your laptop power settings configured. There is a setting in which you configure the laptop what to do when you close the lid. If it is set to go to sleep or hibernate then you will have applications that do not function. If you set it to do nothing everything should operate as normal.
346691
Shutting the cover does not turn off the device. That is based on your settings which were designated by you. It is based on inactivity of device.
2039301
As it uses an external power supply (not just power from the USB port), the power would remain on. I plug mine into a multiple power outlet device which I turn off after shutting down the computer and so the power will not be on all the time.