just installed mine reads no disk dvd or cd whats wrong
176499
I think some people on the reviews had some issues with theirs. Mine luckily worked and is still working fine
176500
If the unit you got is good and it was installed correctly, then try burning dvds using the mp4 format and cds as regular audio or data cds. This works for me. If these do not work have the unit checked out
176501
realizasta la instalacion correcta porque es extraño recuerde de instalar el cable de activacion de pantalla por freno de mano revisa la conexion.
263249
The only drivers i loaded were on the disk that came with it. Do a google search. i think i recall someone else having this problem and solving it.
1092719
I never had this problem, the only thing I had to do was to unplug it and replug it in between reading disks, now some of my disk were not readable and that was probably because something was wrong with them. Ps I have windows vista also
796408
And the problem is the same for the BDP S550. Just bought on Thursday and it always display "no disc".
18240
Hey Michelle: I got one of those blue screens with all kinds of error messages on it. I could not go any further no matter how many times turned off and on the computer. The windows recovery disk did help, however it erases the drivers or software for your dvd drive and your sound and printer and all your other software like word, etc. The cd will work while the dvd portion doesn't. You will also need to buy a windows xp drivers disk which you can buy on ebay for about $10 in or to get your sound and dvd to work. Assuming you get your computer to work and it should, then you need to reinstall all your other programs including printer software. Best of luck, Elliott
676286
i have this problem. what can we do? i got it refurb'ed in the mail yesterday and it plays BD/CD's just fine. DVD's "This disc can not be played" ??????
2130944
I can't tell you what's wrong but I can provide you some suggestions. The reader could or the hard drive could be bad. Try another hard drive if it doesn't work return the item for a new one and try again. It could also be the USB port on your computer could be bad. Try a different one. Other than these small suggestions, which you may have tried already, I can't help you via messages. I haven't had a problem with the one I purchased. Good lick and I hope you can resolve your problem.
1414003
Mine plays DVD movies but it doesn't play CDs or software CDs.. weird huh. I updated with the newest firmware but still doing the same. Anybody know what is going on? Please help. Thanks
381534
a driver has to be downloaded or installed from the dvd that comes with it in w-7 as soon as you plug it in it wants to look and install hope this helps ps it works great
1562105
It could be your disc drive. Does it reconize other dvds? Or your disc drive is a dvd player but not a burner? If none of those are correct i d check software program your using to burn.
3401
Thanks Dean, the drive was working so the format is probably OK. When you plug in the USB the charge light comes on but the data side is obviously not working as the drive is not recognised. You can hear the disks spinning but they are very quiet. Thanks again for your help. Regards: Brendan
1371908
I just installed mine and have the same problem. Did you find the solution?
1242745
Hi Chase, Give us a call. The phone number is in the back of the unit. Our toll free tech support can help you trouble shoot. We suspected either you are using a low quality blank discs or your master disc need to be format, but we need to be sure. Thank you very much!
2100050
I've got one that has gone into this same problem as described: Just cycles through one disk after another saying 'cant read this disk' Has anyone found a solution for this? Blue SA-CD and Multichannel lights are on. Will not even recognize standard store bought DVD's currently.
192213
Yes, there must be something wrong, or a few of the disk drives are loose. I would check/reseat the disk drives with the unit powered off. If this does not fix your issue, then I would return it, or get a replacement unit.
1662733
try plugging it back to where it worked well. that's for checking if your hard drive is still good.
1988842
What type of disk u r using. This player alone is not a good stand alone meaning: I had to gut it and place a better drive in it from another broken drive which was a DVD read and write burner. I would send it back and get a better quality one.