i am having problems installing new bulbs, cannot get them to lock in
147384
We have not had problems installing new bulbs. Some of our bulbs have burned out sooner than anticipated, but we've had no problems getting them to lock in.
1062324
You have to make sure you screw the light bulb on right if not it will not work. I had the same issue.
929047
Make sure your bulb is not lose, in the socket, if you still have trouble, try putting the bulb in a lamp or something, to see if it does the same thing, if it does, call the place where you got it. thank you
1409423
Push the ring into place around the bulb holder- then you can screw in the bulb
693491
Connector plugs in 180 degrees of original bulb. You have to shave off some of the locating tabs on the bulb itself to get it to plug in. The connector doesn't lock in, but i've been running em awhile with no issues.
1917328
Check and see if bulb is loose. Try another outlet.(in wall). Those fail, exchange most diffently
2230565
I had and have the same problem with 2 of my sensors. One I was able to correct by changing the orientation of the bulb insertion. The other I have just accepted since reinserting the bulb did not work
1493537
start by making sure the light is unplugged and has no power running to it. at the ends of the light you will see the end caps , simultaneously twist each end either clockwise or counter clockwise and the light will come loose where you shouldbe able to slide out. Hope this helps
1963458
I would try looking through the ambx forums. Some users have worked through various issues with these lights and have documented their fixes. Make sure to download the latest software and follow their install instructions. Good Luck!
1486796
Try 2 things: Check the switches on the light to make sure they are in the on position. Check the light bulb.
1298328
Either the batteries are installed improperly or the light is defective. Does the lock work?
1790918
You have to unscrew the bulb end. It's really tight when you first get it but once you get it moving it's pretty easy to operate. I had the same problem.
2201260
Hi, sorry you're having a problem but I'm a customer, not the dealer. The light I purchased is working fine. Maybe somewhere during the shipping process the light was dropped. The bulbs in them are very sensitive to impact. I use replacement bulbs from Lowe's whereas buying from an electronics store tends to be pricey. Good Luck
352350
COntact the store you purchased the bulbs through. THey should be able to replace them. If that doesn't work, contact Amazon to see what they recommend.
1930077
Juan I had same problem. Thankfully amazon has excellent return policy. I went to the local garden center and they carried replacement bulbs.
2006512
Our under the counter fixtures have a plastic cover that just slides off. Changing the bulb is tricky tho. Do Not Twist. Pull straight out then align the pins on new bulb and push straight in. Hope this helps.
2146302
first, verify you have power to the outlet you are plugging the fixture into. second, never directly touch bulbs with your skin as the oil from your skin can ruin the bulb. use a napkin or even the plastic bag the bulb comes in to hold the bulb when installing it into the fixture. third, i can't remember if there is a push button switch on this fixture. if so, push the switch. if all these suggestions fail, you have a defective fixture and amazon should warrenty this purchase. good luck.