Heart monitor failed; sending new handles. How difficult to replace and did it work for you if you've had this issue? Need more space for more words!
159043
I didn't have those issues. It's probably due to the fact that I don't use the heart monitor handles. I really enjoy the machine!
1973441
Good luck with that!! I had a Nubis I got thought them. Put me in touch with the company. It cost more to ship it and fix it than I paid for it. I have e-mailed Protec about something else and they did get back with me. Maybe they might help but don't count on it!!
1108954
Hi Gali! Maureen here from The Friendly Swede:-) EVERYONE who has experienced a failure or defective cable has indeed received a replacement in honor of our Lifetime Warranty. If it should ever happen to you, all we need is your Order ID, and a few details of the failure/possibly pictures of the defect (if it were to be physical in nature), and we'll be happy to show you how the warranty works. Let's hope it does not occur, but if it does you can reach us at this link:
1735480
Ditto - I've had two handles break so far...after having my old CMM1000 refurbished and turned into the CMM1200. The clamshell assembly is a PIECE OF JUNK!!! I sure hope B&D; redesigns this so I don't have to keep taking it in to get fixed (at least they've been doing it for free).
845492
This is a recent problem. I've had/ used 3 of these in the past year and never had that problem (All 3 are still fine, they just stayed with friends/ family). Just bought a new one a month ago and the handle was impossible to remove - now the bolt is completely stripped and I'm returning for a new one. Hopefully it was just a bad batch.
523256
Mine seems to work fine. Make sure placement of the chest monitor is correct.
765590
Zachary, Mine is broken too. I called Garmin and they want me to send the unit in for repair. They want $125. I could just about buy another one for that price. Have you figured out to fix yours? I am still trying to figure out a way to McGiver mine. David Wallace
737231
I had a problem with my pump after only a couple weeks. I followed some on line directions to clean it and recalibrate it and it worked! Have you tried that? Otherwise I think in the other reviews I found a link to the company and you can talk to them.
1769169
RVG Remove the handle and take it to a Home Depot or equivalent and ask for replacement. Delta guarantee their units for life. I didn't know this and bought a part that did not fit. I took it in, they gave me a new replacement part. Try this. Al
2232286
I have only had this monitor a short time so I have no idea what will happen later. Nor have I checked it with a doctor. Also, I wouldn't know if the readings were errors! but would probably go in to have my blood pressure read if the readings seemed unusual. After looking at other responses I see that this is about the ERR message. I have only had that once. I am more concerned with the accuracy of the readings.
1908256
We have had so many problems with this machine. We ended up going the replacement route through mail the mail and shipping the first one back. Little to say problem was never resolved. I do not know what to tell you but using the replacement route seemed to be the best way as long as you ship back what they wanted, etc... To Hubby it was comparable as to getting a new one, I didn't though, I didn't like the whole idea of a product not working as it was supposed to. Good luck to you I hope you find peace in what ever path you choose.
722733
Yes! I purchased my unit on Oct. 25, 2011 and have been getting "E" reports and failed cuff inflation for the past 3 days. Today contacted Omron and was told to send the complete unit in. The cuff has a 1 year warranty, so you would think "okay, I will return it and get a replacement." However, it will cost $9.00 to return (not including insurance) and I must send Omron an $8.00 check or money order for them to return the repaired item; that is if they determine it is a "manufacturer's defect." They also told me that the turn-around time is 2 weeks! Totally unacceptable for someone who has chronic hypertension and needs to monitor blood pressure daily!
1806788
I would try and take the screws back out and that move the handle bars around a bit and put them back in , i had a similiar problem and thats all there was to it..Im not sure if you have tried this but im just suggesting it..Deb :)
2023832
I would definitely contact the company, to find out what support number you could call with regards to the issues. I would not be happy if this had happened to any one of the tablets we gave to grandkids for chriistmas. Hopefully they will help you, either by replacing item or credit. Hope you have good results.
1226556
Hi Lindsey, unfortunately It's easier to replace it and much less costly than try to repair it. The same happened to me, but a quick click on amazon, a quick connection on the new unit... Up and running in no time and no labor cost! good luck.
184854
I had the same issue to the point of having returned one for an exchange in which customer service was extremely helpful. When my exchange arrived, I had the same issue again. I decided to apply a strong pull outward giving up occasionally for fear it would break in half. I did not want to set myself up to not be able to return it for a refund but I really liked the monitor and still do. Eventually, I just applied a little extra strength to my pull and it worked. Just keep trying until it gives. I was personally surprised when it loosened because the base mechanism upon inspection did not even appear as if it was designed to adjust. Good luck! I hope this helps.
1645537
I wish I had the answer, but I had my son set it up and change the time for me when necessary. I never had to change the battery before I lost and still not sure how and when as it hardly ever fell off and suddenly one day I saw it gone and it was nowhere to be found in my house so assume it happened when I was outside for a short while. I have not replaced it as I use an app, and did buy a heart rate monitor which I have never used as it came with a chest strap and I did not want one, and it is too much trouble to put on and complicated to use. I am still on the lookout for something simple and this one did just what I needed.