Can anyone get this headset to fit well? It never feels secure. Our entire office is ready to return them because of this.
142348
It does take getting used to and it is important to get the ear piece set in according to the instructions. To me the directions seem counter intuitive but it works. It also helps if the you let the mouthpiece hang down sort of near the chin. It does not seem to affect the performance and your not fighting gravity. Look carefully at the instructions. All that said, every device is not not everyone but it seems strange that no one in the office can make them fit. Best of luck
142349
Patience is key. Over time you get used to the feel and it becomes quite comfortable. It's very light weight and you'll even forget you're wearing it. If it doesn't get better though, the w730 may be a better option in terms of fit if you're looking for an over the ear option.
142350
maybe you have the wrong rubber insert, or maybe you have it backwards (the teardrop pointed rearward). I find it both comfortable and secure.
1294593
Sorry Darlene....I am not an expert on the matter, but just used trial and error method when purchasing at Radio Shack to find the headset that worked best. Phil
1326571
I really have no idea why. I have had the same headset for more than a year and have no problems with it. My son also has it, and both work perfect.
880273
No issues with the headset at all. This is my second phone like this. First one I spilled Coke on! This one I do have a problem with it ringing extremely loudly, extremely softly and not ringing at all - and never touching the volume controls. Went thru all their troubleshooting with no success. Have you tried a different headset? Good luck!
1836087
I agree. I can't get this thing to fit securely. Is it possible that my ear doesn't have the fold required?
927115
Pamela, probably not. While not an uncomfortable headset it is rather formfitting in design. There is not a lot of room behind the ear. Hope you find something.
937508
I have no problem. Still the best headphones I have ever owned. It forms to my head and sits pretty tight.
393879
Didn't try it but my suggestion for you is to look for another device. Even the cheapest headset I've had for 20$ was way better than this one. Just an advice.
1794569
I personally can't get them to be comfortable in my ears to begin with. If you don't mind things being inserted into your ears, i'm sure they would be fine. I find that they do not stay around my ears very well. I love the concept of them, but I am finding it difficult to use them for this reason. I will say the sound quality is great, and i've used them while on the phone and all the people i've spoken to said that they can hear me perfectly and never would have known that I was on a headset and not speaking directly into the phon.
235703
I just lined up the 2 prongs on the back with the slots on the pro+, inserted the ear piece and rotated it to the right to lock it into place. If that doesn't work, then you may have the wrong ones.
1607280
I have hesitated on getting a new headset. I plan on calling Motorola and telling them, they have been known to replace the headset on other models. Other than that, no. I looked online and followed several instructions to reset the headset, none worked. Hope it helps
979992
It is more likely that your headset is defective. I would recommend returning it for a refund (and purchasing a replacement if you so desire)
451394
The Altoids gum tin is available here in central NJ and I will try it and let you know if it works. I wondered too but I'd only had the headset a couple of days and just now learned how to fold it!
260954
Did you ever find one a bluetooth or headset that works? I am having a similar problem. My ears and canals are small, so nothing seems to stay on my ear. I was thinking about trying a bluetooth that has headphones that go over your head or behind your neck, have you tried this type? I agree that they need to make these child size as well!
2038399
I have the same problems my ear piece has a tendency to always pop off... other than that I love the headset..
692800
I have been looking for a headset for this phone. If anyone has had success.......
878000
Have no idea have not had anything like that happen to me. I would contact the company if you can and talk to them about it. I just have not had any problems to date with my headset.