i bought this recently and the ring on the inside for the bag has snapped in two places! is there a warranty replacement, please?
149468
Yes, they have redesigned the ring so it is now all metal. You can submit a request at their website: http://www.fullcirclehome.com/contact/ They took a few days to get back to me, but they did replace mine. That's why I still love this bin!
149469
I don't know the answer to that, but I would not recommend buying this. It's plastic through and through and I did not like the fact that it's open at the bottom - hard to tell, but I just wondered about smells. I never really used it except for a few times and I didn't like how the bag went in (kinda awkward) and felt that the lid closure plastic piece that holds it closed was bound to break at some point. It's sitting out on the porch. Waste of money.
149470
Yes, they have redesigned the ring so it is now all metal. You can submit a request at their website: http://www.fullcirclehome.com/contact/They took a few days to get back to me, but they did replace mine. That's why I still love this bin!
514316
Sorry, I threw away the bag already... Try to contact the company directly to be on the safe side.
280375
If you got it from Laza, contact them. They sent me a new cover right away when I told them mine had broken.
269748
If you know someone handy with a needle, perhaps you could replace the part of the velcro that needs replacing. I do that with my other bags, too...
1656338
Hello, I check my bag after each use. It usually lasts a good long time before it needs replaced. I like to change mine when it gets half full.
2191774
Ours went limp a few weeks into owning it. Now it is a long flat bing bag. I wouldn't suggest this. Sorry.
1012397
I had the same problem. This is not normal for this bag. I crumpled the end and then they easily came apart. They must have had trouble with their machinerry. Bags are NOT produced by Amazon. If you ask for a refund, they cheerfully will do it.
1534615
Mine actually broke inside, so there was no way to fix it. It did last more than one or two uses; mine broke after the warranty was over!
515656
ours broke too. we still are able to use it though. i haven't looked into a replacement yet, sorry.
215340
Haven't purchased any lately, but the few bags I have gotten in the past were always wonderful. Sorry to hear you're having a bad experience, I am sure they will replace them for you if you contact the seller thru Amazon in a timely manner.
451950
I bought mine in November 2013...Today, August 2014, I had it outta the case and while putting the plastic ring back on it, it snapped on me. I didn't do anything differently, just put it on as usual...so not sure how it snapped. So a little disappointed that only 10 months later it already broke on me. I'm waiting to hear from Spigen if the'll send me a free replacement. They offer a 2 year warranty but for some reason don't honor it if you bought from a reseller.
126358
Ruffles, Please contact Amazon for a replacement set which they would be happy to send out immediately. Our Rings are made with Solid Brass Roller Balls and a High Grade Stainless so they do not break. There may be have been an issue in manufacturing of that piece during assembly and we are thinking maybe it was clamped incorrectly or too deep - which is an extremely rare occurrence. If you would prefer, you may contact the manufacturer Clipperton directly at 321-773-2616 to have a replacement expedited out immediately.
2196711
Leslie, I'll bet You can contact Gerber directly and they can send a "replacement" or tell You how to order one. My Friend had one custom made from leather at a Tandy Leather Store, it'll last Forever!
744263
I too had a problem with the zipper in the cover breaking. I contacted the Armarkat help desk and their response was that they would send out a new cover if you email your purchase receipt with all the info date, order number etc. Also they want a photo of the damage emailed with the other information.
296339
I don't know about this specific bag. My previous ful bag had a warranty though. I did not like this bag; I sold it and bought something else.
848618
Go to Classic Accessories website. There is info on how to apply the warranty in case of tear. It is very easy and if within the warranty period they will send you a replacement.
1634315
I would ask for a replacement if you really want to keep it before I took any repair type action. Both Amazon and Gerber are reasonable as far as both returns and replacements go.