I recently had this installed and GC says a ring is missing for the center section, where can I get this part, would any from hardware store work?
135436
Home Depot carries some Moen parts. You can also call the Moen customer service department and get replacement parts sent to you by mail.
135437
I would contact MOEN at their 800 number. I needed a part for a project using their product and they were excellent about sending me the part and at no cost to me. Just have the product number with you. That way you know you will be getting the right piece instead of making a dozen trips to the DIY store.
135438
Not sure which washer you are talking about. I don' t think you will be able to get local, unless you have Moen distributed near by. I would contact Moen, I'm sure they would send the missing washer, they are a USA company.
135439
Contact Moen Customer Service and give them the part number they should be able to send it to.
222748
Hi Jennifer. I recently solved the same problem with this part. There are several small pieces that you must make sure are in the proper position. Suggest you watch this You Tube http://www.youtube.com/watch?v=pyBTL7GugHo or another similiar video several times --- with the new part in you hands. I also had video on my Ipad beside faucet when I did the repair. Home Depot may well have same part. Best wishes. :-) dan
1163358
Yes. Emailed Cust SVC with photo. Waiting on replacement. Looking for third-party part that will fit.
1656142
I would try calling customer service. Not sure since they do not have a parts department also try Ebay
1624961
My unit came with the right hardware. Just ask Amazon to send the right parts.I had a cabinet which came with an incorrect panel, and I just phoned up the company and they will send it!
1328977
The only place I have found is http://www.nationalhobbies.com/. They had limited parts though. Good luck!
1791183
Mine was also missing the "joint ring." How do I get one? The unit is worthless without it.
498402
I didn't face this issue, however, most any hardware store should have what you need for less than a reasonable price. If you prefer to wait, I am sure the manufacturers address and phone number is on the assembly instructions pamphlet somewhere.
1055512
bring it to only hardware store, if you have the screws you can match the proper ones, if you don't just see which ones screw into the threaded holes. anyone at any hardware store had been more than helpful to help me find what I'm looking for. so don't be afraid to ask for some help. Daniel Daire-Smith
934388
I got mine at Fastenal. here's their site... http://www.fastenal.com/web/home ...They had a local retailer about 5 miles from where I live. My review on the rail lists the proper screw size. Take your original screws there just in case. When you're done installing, loctite the crap out of it.
245715
Go to any hardware to get the parts just bring the old ring for size. Good luck
704400
Your local hardware store like Lowes or Home Depot. i would definitely call the manufacturer if you're missing pieces.
2079907
Amazon is good about replacing things so asking them is worth a shot. You may have to deal with the individual vendor. If they turn you down try contacting the manufacturer. Lastly you can hit the hardware store. Good luck!
566500
It should have come with one, apparently this part is missing. I'd contact the vendor for another one. Bill
1644646
Take the threaded stud to a hardware or electrical store and see if they may have something that would work. An electrical store may have the exact replacement.
1871615
I would try a major hardware store like Home Depot, Ace, etc. Also, this worked but was not an original part.
2277268
Contact the seller Or email me at alseapony@yahoo.com and I will send you file of the one that came with mine. Spare parts may be a issue.