This product did not come with any spot to hold the rods at the edge of the rim (where diffusion would go)? Is this normal or mine a defect!??
135444
Mine were velcro, but VERY hard to tell/open the first time. I'm not sure if the heat had bonded the velcro or what, but I could NOT get the rods through for the life of me! Hope that helps.
524558
I would agree with the others. I did a quick google search and it does sound as though it might have something to do with the layers possibly not fusing together properly. Definitely not normal! I thoroughly enjoy mine, so you may want to give some thought to giving them a second chance and have them replace it. Good luck with whatever you decide! :)
1075294
Mine doesn't but if it's not deep through the holes it may not matter? Might just ask for a replacement from Amazon Customer Service to be safe, don't want any other particles coming off of it...
1474320
I bought the rod, love it, but yes, the sections do not slide together all the way. In fact, I would have to get it out, but I recall none of the sections sliding together fully. That didn't stop us from slaying some Mahi Mahi on them (my friend and I had the same rod and after discussing the "not going together" realized they were awesome!
1288670
I didn't, I had a problem with my rim and had to return the whole thing. Guess they need to address that problem. Would have been nice to only have had to send back the rim instead of the whole freaking thing. Hope you have better luck than me.
914425
Not sure what the issue is. I know we had to follow the path exactly that ours came out of. There were two specific points that had to be connected right for it to work. One was on the spring end and the little s shaped metal piece had to slide in correctly and the other was a clip on the back. Perhaps it is too long? I am not sure what else the issue could be. You might google/you tube to try to make sure it is connected right. Best of Luck
215962
I would love to know as well. Have looked everywhere! It would appear there is a problem with the silicon rim.
155169
Do you have a spray in liner? If so, shouldn't be problem. However, if you have a plastic insert liner you may have an issue because it latches onto the underside of the sidewall. Product works great. I'm selling mine if you want a slightly used one.
1382379
Hey man sorry it took a couple of days to respond. Mine didn't mount flat, but I grinded out the to hole to make it longer and it flattened right out. for the rice it is well worth the little work!
1199955
Try adjusting the sight all the way in the opposite direction to see if there's anything caught in the threads that are exposed. If not, inspect the threads, they might be defective or dinged up. If so, return and replace. Don't give up on it if you got a bum one, mines been rock solid!
431019
Hi Mona, Make sure that the main unit or the charcoal filter inside is not in backwards I did this once and it drove me nuts late at night. I came back in the morning and found my problem. ALso the cover should slide without any resistance.
274700
I don't know if you are still looking for an answer to your question but if you are - we have been using this model of the Stir Crazy popper for probably 30 years & we have had this problem when we have not seated the stirring rod on the unit correctly. If you unscrew the black knob that holds the rod in place & check to make sure you have the rod not only in the grooves correctly but the right side up you should see that the stirring rod is even in height on both sides. I happened to be looking at the poppers because after about 15 years of weekly uses we've worn ours out & will be replacing it with this same model we've had such good luck with in the past. I don't know if you are still looking for an answer to your question but if you are - we have been using this model of the Stir Crazy popper for probably 30 years & we have had this problem when we have not seated the stirring rod on the unit correctly. If you unscrew the black knob that holds the rod in place & check to make sure you have the rod not only in the grooves correctly but the right side up you should see that the stirring rod is even in height on both sides. I happened to be looking at the poppers because after about 15 years of weekly uses we've worn ours out & will be... » Read More I don't know if you are still looking for an answer to your question but if you are - we have been using this model of the Stir Crazy popper for probably 30 years & we have had this problem when we have not seated the stirring rod on the unit correctly. If you unscrew the black knob that holds the rod in place & check to make sure you have the rod not only in the grooves correctly but the right side up you should see that the stirring rod is even in height on both sides. I happened to be looking at the poppers because after about 15 years of weekly uses we've worn ours out & will be replacing it with this same model we've had such good luck with in the past. « Show Less
1032459
Top rim? Water should not make it up that high. Perhaps flow obstruction? May need to clean out/check hoses. Just a guess however.
2087843
I didnt have any issues with mine, however, sometimes the finish is thicker at the end of the bars, make sure this isnt the issue.
1077446
Oooh, it appears they made a mistake. There should be a part (coupler, I think they call it) that is fixed around the pole in order for the "cone" not to slide down the pole: tehn you fold closed the cone over the coupler--on which it rests and holds. If the coupler (with its screws) was not in the package, you should complain and have the whole thing replaced or have them ship to you the missing part. Good luck!
1961371
Honestly I do not know if it's a defect. I liked the board so much form the beginning that I decided to keep it, curved or not, and with time it i has actually become steadier. It's really a great board and if you treat it right, using some special oil once in a while it will keep looking as beautiful as when you unwrapped it!I hope this is helpful to you. Aloha from Britt
1228463
Hi Joy, Well without knowing your exact setup I can only assume you have sand in the inside pipe and latterals (those are the white spoke looking things). I have read about this problem on another site and that's what the other person had going on. So how does that happen, well either the center tube got cracked during shipping or during the sand fill process, it is easy to do as the plastic tube is very fragile. I actually broke mine before I had the filter installed and had to order a new one fron Intex. It was about $7 and lol $8 for shipping. The other reason could be too much sand in the filter itself so the sand floats and then get sucked into the backwash process and sinks and then when you go to the filter process it get sucked up and out into the pool until its all gone. Finally, be sure you have the correct sand. My experience is you can only get it at pool supply stores. Hope this helps. Let me know if you have any other questions, I'll be happy to help. Jonathan