I'm guessing that the steam plate that is included is not used in making the mochi. Is that right?
142694
I believe "steam plate" is actually referring to the rice basket (see product pic# 2) which is integral to the steaming function within the unit itself, not a separate accessory. The mochi maker steams the sweet rice before you manually activate the pounding feature. Very convenient. Happy Mochi Making! RicSon
142695
I believe "steam plate" is actually referring to the rice basket (see product pic# 2) which is integral to the steaming function within the unit itself, not a separate accessory. The mochi maker steams the sweet rice before you manually activate the pounding feature. Very convenient. Happy Mochi Making!RicSon
1773657
The manual I got with mine did not mention steaming rice. But there were other foods on there like meats, potatoes etc
1339910
The divided containers that I purchased do not have a steam valve. It could be possible that the newer version of this containers have this steam valve but the ones I've purchased from amazon and in stores do not have the valve
854376
No company in the USA was interested in manufacturing the plate; as a matter of fact one company said it was impossible to make a plate that you preheat one minute and stays hot for half hour, forget about safe bare hand handling
2245490
No. I love this iron. I don't even have to press it when I use steam. It gets ready to use within seconds.
117132
No, it does not list that a steamer insert is included in any of these pots.
1875568
I did not use a plate. I just installed the pulls. My old pulls were similar to these. I was simply changing the finish.
76403
I have not made mochi ice cream. But, you don't need to purchase this machine for mochi ice cream. I think you need to purchase sweet rice powder. Try u-tube.
1949873
It's the same product, ground sweet rice, but the grind and texture may be different. I have never used mochi but would assume they are similar.
395487
If you do not press the steam button there will not be steam. However using the steam button will give you a professional result. PS. I love my Rowenta!
2214948
I just received mine, and relying on the "a thermal version that holds in heat without the need for a heating plate" statement, I assumed there was no heating plate and managed to burn (slightly) my hand. I do not understand the need for the heating plate with the thermal version. I would not have bought this coffee maker, if I had understood this was a standard feature.
458075
This is not a complete steaming kit, it does not come with a hose, a clothes steaming head, or a hanging stand. All of those parts can be bought from Jiffy as extras, but if you want the whole kit it might be better to buy a J-2 steamer and then buy the hat steaming attachment as an extra.
897336
Yes. The one I received has three pieces (that is, two sections in which to steam plus the lid)
952346
There is no steam. It's a triple crock pot, meaning an electric heater for food. This is NOT a steamer.
665455
Can't answer that. The hot plate could of been defective or customer error is all I can say.
583990
There should definitely be hot steam. Are you saying that you get no steam at all? or that the steam is not hot? Did you get a flawed product?
918714
I don´t think so cause the idea is to use the ceramic pot for the chocolate and the metallic pot for hot water.