I can't get it to go over 60hz with my Benq 144hz monitor, is there something that I must do to fix this problem?
166399
I'm having the exact same problem when trying 1080p. It lets me go to 144hz when not in HD though.
166400
make sure you set the refresh rate to 144 through whatever control panel you have for graphics (Nvidia or AMD) If you don't have drivers, then get them
166401
So I had this same issue with my ASUS ROG Swift 144hz Display and what I would recommend is testing the cable that came with the display and the cable matters one to see if you've received if the cable matters one has died. I did this and the first one I received degraded over time. Then my display died all together and had to get it repaired. All in all Test it to see if it's the cable or the display that's the issue. It could also be that the graphics card drivers you have aren't up to date but I hardly think that would be this case in your situation. Good luck!
718648
Does the monitor work? Are you connecting it were another monitor was already connected? Already mentioned but is the monitor set to the right port? If you have more then just a new monitor you need to eliminate everything that is different in your new setup. Have you used the display port before? Is this a new cable? You already said the monitor was new.
351756
Was only able to go up 1080P@60hz by default ... I am using a gtx 670 for the test.I did a custom resolution through nv control panel and it actually go up to 2560x1440 but it didn't look good at all. DVI and DisplayPort seem to have no issues with it.
1713648
Check for loose wiring/loose fittings first. Second would be to try changing the resolution on screen. Last would be your monitor is going out. Let's hope that's not it.
197081
The TV does NOT support over 60 Hz! I've tried many methods to get the TV to display more than 60 Hz using my high-end gaming PC, but nothing has worked. I've talked with two Samsung customer support representatives and both have confirmed that this TV only supports up to a 60 Hz refresh rate! I specifically bought this TV for the 120 Hz refresh rate and now, a little more than a year later, I've just discovered that this product title and description are FALSE ADVERTISING.
417899
Probably you don't need a new one (although some older cards and low powered stuff might not handle it). Since your card has mini display port I;d guess that it probably can handle it though. What graphics card?You want one that does UHD at 60Hz over DisplayPort.
1253778
60Hz on the display port... but the NVidia card in my notebook pc could only handle 30.
1496305
I don't have monitors of that extreme resolution. I am not a gamer. Use my laptop for automotive diagnostic tools, business research and information discovery. My monitors are much lower resolution and work fine for my needs. Sorry I can't help.To the other responder: It is my understanding that blue screens are usually a Windows software issue. Maybe reinstallation or tech help can fix the problem.
2266998
I have done this @ 30mhz but not 60. I have a Monoprice 4K monitor now and it can't drive it at 60mhz
1004950
Unfortunately not, for two reasons:1) Xbox cannot support anything above 60hz2) HDMI doesn't support anything above 120hz. In order to utilize 144hz, you would have to use DisplayPort.
1882392
First, try to update the graphics driver. Second, don't overclock the graphics card if you are doing so. Third, try updating the motherboard drivers.
737891
The panel refreshes at 120hz you can't turn it on/off. When you see "60hz" on the screen it's because that's what the source is, so far there are no 120hz sources.
565676
Cannot help you, if still under return timeframe, return it. I have two units, one used for three years, one still new in box, even un-opened--was going to sell it so did not want to open the box, but decided to keep it since now discontinued. Your post reminds me--I should take it out of the box and check it. Question--are you sure it is the monitor and not your video card in the computer, or interference from some other device? Check online for like symptoms.Love this monitor. If you can find a fix, and otherwise in good condition, worth fixing yourself.
1648201
Thank you all for your comments and tips. Ive just exchanged the monitor for another unit and the replacement unit does not have the same first start/powering on flickering. Btw, i tested the original unit on a ps4, 2 diferent desktops, and a laptop each with their own cable but the result were the same. In the manual it stated that flickering is "normal" due to the nature of the LED backlit, and call support only when the monitor no longer power on due to the flickering. (...?)
2271674
Do you have a specific Vga with it ? Normally you can change the hertz refresh rate in the Control panel for Ati or Nvidia in the desktop properties.
537357
thats the reason i purchased this monitor,it is only 60hz but it works as well for gaming as my asus monitor at 144hz refresh rate, I think the picture quality is better with the benq cad monitor, most games dont run any faster than 60hz
641428
You need to manually set your Window's output to 144hz, this is NOT automatic. You do this by: Right-Click on empty space on Desktop --> Screen resolution --> Advanced Settings -->Monitor Tab --> Drop down for 'Refresh Rate' --> Set to 144hz. Apply