Though the headset and adapter say their on, it doesn't connect to my computer. What should I do?
157835
Without knowing what hardware and operating system you're running, I can't give you a definitive answer. I know that on one of my Windows XP boxes I had to force a "discover new hardware" operation though I think the generic USB driver was all it used. I also had to go into audio properties and force the Rapoo Wireless to be my preferred audio output. Since upgrading all my systems to Windows 7 I haven't had any issue using the dongle on any of them; they automatically connect. You might (and again I don't know your hardware) check in your system BIOS or in Windows Device Manager to make sure your USB ports are not disabled. Also, try your dongle on someone else's computer; you MIGHT have a defective unit. Best of luck and I hope this was helpful.
1886565
I did not get it to work for me.. my headset at the time were razer krakens, wgich need power, and that may have been the issue. Im sorry but thats all I can tell you..
1709385
I don't have any experience with that headset. But, if it is a Bluetooth headset, you shouldn't have any trouble. This adapter has worked just fine with all the Bluetooth devices I have connected to it.
1390108
I use a Plantronic headset. Yours may require adapter Call your Headset maker (not the seller) for adapter info. Then call DLI Customer service to set up.
607206
I bought an adapter but the adapter is not working, I think you should ask dell support
1664218
Im also having the same problem. When I remove the headset, my speakers audio dont work anymore.
244163
The CS50-USB unsurprisingly connects via USB...Plug it in and install the Plantronics software.
900257
Do you mean the headset or the handset? There is a procedure to initially connect whichever it is. have you tried that? it's in the instruction manual. I can't specifically answer your question.
267826
Follow Jon's answer . Turn your Bluetooth on and off and same with your headset. It worked for me. Marc
811702
I saw your question and removed the speakers that were connected to the output jack and plugged in a headset... worked perfectly.
772645
Try to use normal pair protocol (turn on the units, then hold down the button for a few seconds until the light begins to flash rapidly), and see if they connect. Be sure there aren't any other Bluetooth units on nearby). I've never tried to pair headsets, but I think they may have to have some sort of router. If you don't have the manual on the headsets, try searching the manufacturer's website for one, or look for a discussion forum specific to that brand.
2106419
@ Tony,There are no drivers needed for the headset that I know of. You may have to buy a separate USB bluetooth adapter and install it to your machine. I recommend the Rocketfish. Its cheap, easy to install, and it works. My brother had a similar issue with one of his headsets (admittedly, not these) and when he got a different bluetooth adapter, everything worked perfectly. Hope this helps.
1206949
There is an audio (analog) out socket, but not specially for headsets. I think the other answers give more information than I have.
1457737
They should just plug into a USB port for power and then your audio out jack - make sure that the volume disk on top of the right one is turned up all the way. if you still are not getting sound, check and make sure that the volume on your computer isn;t turned down or off. If that isn;t the issue you might want to check out your sound card.
2183323
I have not been able to get it to connect to my computer or anything else since I got it. I asked the seller, but they do not know.
596841
From reading your problem, after it is installed you need to go into the device manager , remove all the Bluetooth devices that have and exclamation mark or question mark, then restart your computer and you should be fine. If you are trying to connect a Bluetooth headset make sure that it supports ad2p
2195846
This worked for me also. I accidentally missed step 3, but it found the headset anyway. I had trouble getting it to connect (right click on headset in bluetooth device menu -> Control then pushing the connect button), but after a couple off/on cycles of the headset and hitting the connect button after turning on, it finally connected and now I have music playing. Thanks to OP for solution.