Help please. Can anybody recommend a better door, or other solution?
158961
I hate to see this kind of review on a product we built, but they are Large SmartDoor facts. I could make all the excuses in the world but I don't think it matters. All that matters is we have fixed the issue's that Wings42 has posted above. With the exception of the Mounting Screws, we could not fix this and be cost effective. There are just to many variables in the World of Doors. If you are having any of these issues please contact our customer service at: http://www.petsafe.net/about/ When you call be sure to tell customer service that you need a new "Large SmartDoor" with the larger magnets and frosted flap. Senior Mechanical Engineer Radio Systems Corp
1291966
Along with what everyone else has said about using a screwdriver and hammer, try opening the door slightly. When the door is closed there is more pressure on the pin than when the door is slightly ajar. Good luck!
242608
You may want to check your installation because my unit went together fairly easy and everything fit okay. I do know that there is an adjustment on where the glass doors slide into the metal hinges. There should be a screw that secures the hinges to the glass. Could that be the problem? I actually put mine together quite a while back so I don't really remember some of the detail.
1980922
If you didn't want the door, it could be removed and put back on later. I do that when I clean it. Hope this helps!
1209018
the root cause of the problem seems to be you putting your key inside the safe. ever. why would you do that? ever? i assume you have figured a way around getting the door open, but have you solved the "real" problem yet?
361562
We just went to a big box hardware store and bought a piece of Lexan. Cut it with a chop saw, drill a few holes for the brackets and voila, a new door. I really don't know where you can find a replacement door though. Sorry.
1054434
Pack it up and send it back to AMANA. Let them pay to put it in a landfill. You are lucky if this is the only issue you are having with this machine. Seriously, the droopy door hinge is the tip of the poor engineering ice berg.
735261
The door is very nice. It hangs well, and looks much pricier than it was. Good luck!
2027397
Suggest contacting "ASP Doors and More" customer service. The one I ordered didn't work and they were very helpful in determining which one to order. They even sent me the correct one before I returned the one I had ordered.Larry
1436040
yes, it is not well designed. I almost break the door. you have to pull a bit the side notches and act carefully
537661
This may sound foolish, but a locksmith might be able to make some sort of a key to fit in that hole. good luck
1079846
I have the same problem. I couldn't fix the safety hinge . If anyone can help will be highly appreciateThanks
1838013
Try unlocking the doorknob (or locking, whichever is the opposite of how it came) Hope this helps!
1776200
that's what I have. The plastic is thick, so depending on the area your door is you may be good to go. My wife was worried about kids poking their fingers through, but did not want to do the work necessary to add a 1/8" vaneer to the door. So, I put down a contact paper and that worked out very well. I stappled the contact paper top and bottom for extra strength.... but personnally, if you don't have kids. Just put it up.....it ROCKS.
1095509
My husband installed it and then realized it was meant for another door, so he had to remove it. He had no problem doing so. :) Hope that helps!
1652480
I bought some magnet strips and hot glued them to the existing strips. Makes the space between the magnet strips on the flaps and the door less. better chance to seal. I did it and they stay shut no problem. Good luck.
1815857
I had the same problem. I added some washers to give your door space and create a square fit. You can pick them up at any hardware store. Good luck friend...