Tipping Pilot Freight Did you tip Pilot when they dropped off your TV? Are you supposed to?
166875
My Pilot Delivery guys were also professional and polite, for a 60-inch TV. They were about 30 minutes early, but that was the worst problem with them. I would use them again with no hesitation.
166876
I'm going to buy a TV from Amazon eventually, but reading the stories of how Pilot delivers just scares me.
166877
The Pilot delivery men could not have been nicer or more helpful. They took it out of the box, removed my old TV and DVD player, plugged in the TV, installed the new DVD player and took my old TV upstairs. I gave them $30. They went above and beyond.
166878
Thanks..It did arrive but they did not take it out of the box or anything like that so I did not tip.
166879
I had to read them their contract to get them to take it out of the box and the guy still grumbled. No tip. Besides, it's their job. Unless they go beyond what they are supposed to do I say, no tip.
166880
My Pilot delivery guys insisted on opening the box and taking the TV out to make sure it was in good shape. I would have asked for it if they hadn't offered first. I can't believe they left your house without being sure.For the future, NEVER accept delivery of anything until you have inspected it for damages. Anything!
166881
After I opended the box I realized there was a crack on the upper left side of the screen. I was so frustrated. I wish I opened the box while the Pilot worker was still there. Now I have to wait for a week for them to pick it up. And I don't know what to do. It looks like they don't care, and you never know what you are getting and how your TV was handled before you got it.
1907087
Book Lover - you abused online ordering. I bet anything that you attempted to cancel this item (tv?) when it was too late and it was thus never actually canceled - not by the fault of Amazon - and then you refused the product at your door step and I bet you are arguing for the $$$ that it probably cost to ship it there and back. (sounds like a large tv order for 2k) Not to again mention it was probably your fault it wasn't cancelled. Aka... you tried to get out of paying for shipping fees since you failed to cancel an order soon enough.
2053353
no...but it may be different from the seller, because it is kinda marketing. Anyway, nothing comes with tips except small carrying bag. I suggest you to contact each seller directly.
771763
I would worry. I was supposed to have my TV delivered last Friday. Never came, no call from Pilot or anything. I call every day since then and just found out today that Pilot "does not have the TV", they lost it. They blamed Amazon, Amazon blames Pilot. Long story short I'm not getting a TV as Amazon no longer has any in stock to send me as a replacement.Very upset with both companies. I hope your experience turns out better.
974197
To anyone receiving a shipment from Pilot, I would highly recommend making contact with them as soon as you get a tracking number. I used this request for information form: http://www.pilotair.com/pages/requestforinformation.aspx A week had passed since my order before I finally started digging for information. As soon as I submitted the form I received a reply stating that they would call to schedule the next day. They did call and my TV was delivered with no trouble the day after that. I wish I had tried to contact them sooner.
974202
My experience is not making me happy either. My TV was scheduled for delivery on the 18th. It is the 18th and I had not heard from the carrier, Pilot, so I called them. They had delivered the TV to the Detroit airport and transferred it to Fidelitone. I spoke to Fidelitone and they deliver once a week in my area. The TV is in Canton Michigan today and will be delivered 5 days from now. Interesting since the Amazon site says it has been in Kalamazoo since Tuesday morning. My delivery slot is a 10 hour window. I think the issue may not be with Pilot but with the agents they transfer to to do local delivery. Fidelitone delivers to my area once a week. UPS / FedEx deliver daily. Sigh..... My experience is not making me happy either. My TV was scheduled for delivery on the 18th. It is the 18th and I had not heard from the carrier, Pilot, so I called them. They had delivered the TV to the Detroit airport and transferred it to Fidelitone. I spoke to Fidelitone and they deliver once a week in my area. The TV is in Canton Michigan today and will be delivered 5 days from now. Interesting since the Amazon site says it has been in Kalamazoo since Tuesday morning. My delivery slot is a 10 hour window. I think the issue may not be with Pilot but with the agents they transfer to to do... » Read More My experience is not making me happy either. My TV was scheduled for delivery on the 18th. It is the 18th and I had not heard from the carrier, Pilot, so I called them. They had delivered the TV to the Detroit airport and transferred it to Fidelitone. I spoke to Fidelitone and they deliver once a week in my area. The TV is in Canton Michigan today and will be delivered 5 days from now. Interesting since the Amazon site says it has been in Kalamazoo since Tuesday morning. My delivery slot is a 10 hour window. I think the issue may not be with Pilot but with the agents they transfer to to do local delivery. Fidelitone delivers to my area once a week. UPS / FedEx deliver daily. Sigh..... « Show Less
974198
What was window of time for the delivery? I am waiting for them to deliver a TV and they are asking me to wait at home for 5 hours during the weekday business hours. Not only that they informed me that they do not give a call to inform me that they on their way within an hour of the actual delivery time. The Pilot delivery window is worse than cable company appointments.
668285
No, in fact after 6 yrs of rving, we had a blowout in PA, my wife backed the rv on the trailer aid and within 15 minutes, with Dewalt power tools, the tire was changed and we we on our way. I love this. No worry about tipping as long as you get to semi flat surface...
974200
With Pilot I didn't have to do anything. The day before delivery they called me to set up a delivery time. When the set was delivered, Pilot put the set inside, unpacked it and connected the power cables to veryfy that it was in working order and no damages. Can't ask for more than that. Great service.
1692552
Today they shipped my Tv finally, but its been in San antonio Tx with an arrival scan since 4 pm (I live In the Rio Grand Valley), , and it was supposed to be delivered today Monday 2/7/11 and that was already the rescheduled date the original delivery was this past thursday. What the hell are the Ups Hubs in texas doing? anyway i know for sure the hub in mesquite tx is now operating. If my shipment does not departure scan today i am going to ask for a refund or something.....
966398
I can not address the 2 or 1 question. Seems to me I got my last 3 for about $50 each. These units are good. Keep your paperwork. DTV will want info off of it.
1336919
Yes, I received my TV on 04-17 from the carrier,Pilot. There was a small crack on the edge of up-left corner of the screen right out of box. I refused to sign off the package and called Amazon right away for a replacement. Still waiting for this TV to be back in stock and delivered to me.....
1557588
As a standard equipment delivery from DTV depot or equipment suppliers, yes. But for private transaction from a former subscriber, it depends and you have to confirm and clarify.
979106
Yes. That is one of the reasons I give them as tips sometimes. It only amounts to about 30 or 35 cents apiece.
2151300
When mine was delivered I was told it was curbside delivery, which was very problematic. The unit ways 450lbs and I have a 80ft driveway with a steep slope and no way to move it. The delivery driver called when he was on his way and I inquired about dropping it in my garage and he said no problem. I gave him a tip and we were both very happy. Considering with permits and scheduling the install it took 2+ months to get done, it was a huge deal. I would assume most drivers would help you would if you tipped them, but he wasn't supposed to in my case.
1859120
Not sure what your question is? Are you interested in tips?? If so, what tip # do you need?
1141730
As long as it is on level ground I don't think you will have an issue with tipping. I had two very energetic boys and they never managed to tip it over. I loved the chair, easy clean up stores well.