Help, I just got a new pasta boat. I love it. I read everything and was so excited but... I put the p/boat in the microwave and it is too big to spin
176313
Yep it barely fit in mine. Not to mention all the parts fill up the dishwasher quickly. I found the best use of this is a water dish for my two 90lb black labs.
176314
There's nothing you can do about it, your microwave is too small, unfortunately. I have to say though, that even though this thing does what it says it will do, its no better than cooking pasta in your pot on the range. It's not faster, not better. I used it once and have never bothered with it again.
176315
I have two microwave ovens. One does not spin, so I have no problems in that respect. I love my boat. Have given one to five relatives and friends. can you take out the plate?
176316
I had the same problem so can't use the pasta boat unless I buy a larger capacity microwave. The sellers should indicate this issue on the packaging and advertisements. Since I got the 'Pasta Boat' for $9.99 (not from Amazon though) I decided to just deal with my loss. I'll be sure to purchase a larger microwave if and/or when mine dies; it's made to operate only with the turntable in place. It was a big disappointment that could have been avoided with the proper product labeling! The manufacturer should be ashamed. Maybe Amazon could help future buyers by adding this info to their product description. I had the same problem so can't use the pasta boat unless I buy a larger capacity microwave. The sellers should indicate this issue on the packaging and advertisements. Since I got the 'Pasta Boat' for $9.99 (not from Amazon though) I decided to just deal with my loss. I'll be sure to purchase a larger microwave if and/or when mine dies; it's made to operate only with the turntable in place. It was a big disappointment that could have been avoided with the proper product labeling! The manufacturer should be ashamed. Maybe Amazon could help future buyers by adding this info to their product... » Read More I had the same problem so can't use the pasta boat unless I buy a larger capacity microwave. The sellers should indicate this issue on the packaging and advertisements. Since I got the 'Pasta Boat' for $9.99 (not from Amazon though) I decided to just deal with my loss. I'll be sure to purchase a larger microwave if and/or when mine dies; it's made to operate only with the turntable in place. It was a big disappointment that could have been avoided with the proper product labeling! The manufacturer should be ashamed. Maybe Amazon could help future buyers by adding this info to their product description. « Show Less
693145
Pasta Boat works for me. Just love it. I bring Pasta Boat to my time share vacation place. Easy to use. Best product ever!
939653
Yea we had the same problem. I think there's a problem with the seal, so it won't steam. We just returned it and gave up on it. If you've got a pressure cooker or even just a steamer + a blender you can make your own without baby food without this overpriced piece of defective garbage.
7391
I don't think you're adding enough water. Also, check pasta after cooking for minimum time and add a minute or two if still not cooked sufficiently. Additionally, let the pasta stay in cooker for a few more minutes before draining.
1500823
Make sure that the bowl is seated properly as well as the handle. There is a switch at the back, I sometimes forget to switch it on, then you will have the digital numbers come on, once that is done the paddle should turn. I know originally I had the same problem and though the item was defective, though it had been packaged badly, looked like a return. Amazon is so good about standing behind all they sell, so I did get a replacement. I love it.
769382
The paddle doesn't turn, the bowl does. Make sure that the bowl is compeltely frozen. I keep mine in the freezer all the time, so it's always ready. The first time I made sorbet it didn't set either. The next time I tried it, I kept in in the machine for longer and it turned out great. Perhaps you took it out too early?
612609
It was a little tricky to turn had to pull out then turn to the right setting. Otherwise no problems with the machine. Don't forget your first batch of pasta has to go to the compost as it is the one that removes the packing grease! Hope this helps. I have made lots of fresh pasta with this machine and have been pretty happy with it.
1525813
Too big for spaghetti. Try a Pasta Pot. I have one of those. They work great.
293314
My guess is that it's defective. The one I had was; it quit working just over 6 months after I bought it. I recycled it as the trash that it was and bought a different brand. Based on my experience I would never buy another Hamilton Beach microwave again.
1427363
If you really just bought it last summer then contact KitchenAid----They stand behind their products. Also---The handle is just a push-on so they may just send you a new handle.
1224407
I just received one today. My method was to put a medium-sized glass of water in the microwave for 90 seconds. Warm it up separately, then once the water is hot (not burning) to the touch. Place the grip in the water for one minute. Then it will be warm enough to stretch without tearing. Even with this it will take a couple of minute of struggling and cursing to fit it over the handle. But once it is in place it is perfect, and no slippage.
1230495
Make sure the big glass plate is placed correctly in its place. Pick up the glass plate you will notice that there are little glass "knobs" on the bottom of the plate and in the center of the microwave there is a place for them to fit in. Jiggle the pate a bit till it goes into place. On my microwave the plate will turn only when I turn it, all microwave I had did that. If that doesn't work, you might have to have a repairmen look at it.
330860
I actually just had this happen to me. Honestly, I just said my good byes and am now just using a microwave. I was sorry to see it go because it was the best thing I ever bought.
199897
Because you are boiling water to cook the pasta, I would say yes. My microwave is large enough for it to turn. By the way I LOVE my pasta n more.
1775063
I would send it back. These boats are not very good quality. My grandson's first one broke. I got him another one and it also broke quickly.
2233542
Use a regular microwave cooker, as you would for veggies. The Potato Express isn't worth your time or money.
110809
Alex , I gave this boat to my son in law Neil Wattier, his email is wattier32@hotmail.com Please ask him ,he has the boat and I think it'll be faster talking directly to Neil. If I can be any other help please ask. Howard